Customer Support Jobs

Muslim Charities Forum, established in 2007, is the network of UK-registered Muslim-led charities. We support the sector through training, resources and sharing of best practice to ensure that charities can grow and help those in need through social action and systemic change.

Role:  Sector and Business Development Lead

Employer: Muslim Charities Forum (MCF)

Salary: £36,500 – £38,625 per annum, dependent on experience and
potentially more is available for the right candidate.

Hours: Full-time, 36 hours per week Mon – Fri, in-office

Position: Permanent

Location: London SE1 (nearest stations Waterloo and Lambeth North) 

Closing date for applications: extended to the 13th December.

Further information and to apply:

Please read the full Job Description and Person Specification:

Background: Muslim Charities Forum (MCF) is the UK network for British Muslim charities working for social good in the UK and internationally. Through our network of almost 300 charitable organisations, we aim to collectively build a more accountable, transparent and efficient British Muslim charitable sector, in order to improve our ability—both as individual organisations and as a sector—to contribute to a more just and sustainable world. Along with our member organisations, we work with a wider network of partners that includes non-member NGOs, regulatory bodies, civil society partners, and academic institutions, to drive systemic change.

Job Purpose: MCF has a small team, but our impact is far-reaching. The Sector and Business Development Lead has an important role in supporting members and the wider British Muslim charity sector, reporting and working directly with the CEO. The postholder will be responsible for managing change management, organisational development and capacity building support to the voluntary, community and third sector in 4 core areas including governance, organisational development, volunteering and fundraising. The post holder will be responsible for coordinating and over-seeing advice and guidance to groups around these topics, ensuring that they are informed of the regulatory and legal information necessary, encouraging full compliance with legislation through a designed health-check framework. They will be supported by the wider MCF team as well as trusted external partners and specialists.

The aim of the role is to support the broader work of MCF in developing a strong Muslim-led charity sector, including delivery of workshops and policy development relevant to the speciality areas connected with this post.

Main Responsibilities

As part of our team, you will:

• Support organisations by facilitating guidance on best practice across the 4 core areas of governance, organisational development, volunteering and fundraising.

• Identifying and delivering training and resources in the 4 core areas outlined with support from the wider MCF team.

• Managing the development of practical support and advice for activities such as creating, modifying a constitution, restructuring a charity, social investment and business development.

• Identifying patterns and common issues arising from contact with organisations within the sector that indicate individual and organisational development and capacity needs and developing a suitable response to address the need.

• Focus on capacity building through the development and management of support in relation to identified needs.

• Record all support given on our CRM and through reporting structures.

• Work with specific member charities to complete a Charity Health Check form that covers all aspects of managing their charity, ranging from governance issues, safeguarding, volunteering and fundraising.

• Help identify those charities where direct support is required and work with them, alongside MCF senior leadership, to deliver effective change.

• Work with the wider team to establish a designed framework of support including the development of resources and briefs. • Coordinate a network of pro-bono support from specialist practitioners, checking their credentials and maintaining relationships.

• Support the leadership team to ensure processes are in place to maintain and build the MCF’s reputation as an accessible, well-governed, transparent, and accountable infrastructure charity.

• Gather impact monitoring quantitative and qualitative data for reporting and monitoring purposes.

• Maintain confidentiality in all appropriate areas concerning MCF or other charitable organisations internal affairs.

• Contribute to the progress, success and impact of MCF as the network of British Muslim-led charities.

About you:

The successful postholder will demonstrate the following:

ESSENTIAL:

• Understanding of key charity legislation, compliance and regulations in charity and community settings.

• Experience in social action business development, working with a range of organisations.

• Experience in change management and business analysis.

• Experience on over-seeing schemes of work.

• Experience in developing creative solutions.

• Demonstratable understanding of civil society issues impacting grassroots and faith led or minority-led groups.

• Excellent interpersonal/relationship building and engagement skills with a range of audiences.

• Strong, demonstratable understanding/and or direct experience of governance and grassroots community support, including policy work.

• Experience of liaising with a variety of senior level professionals and stakeholders, including within the public or voluntary sector.

• Experience of leading on projects and schemes of work with the ability to work on own initiative and as part of a team.

• Experience conducting change management, impact monitoring, data gathering and research.

• The ability to innovate and adapt according to need and circumstance.

• Ability and understanding of professional confidentiality.

• Strong digital skills.

• Excellent written and verbal communication skills.

DESIRABLE:

• Experience of directly working with charity board of trustees.

• An understanding of grant fundraising income and philanthropy.

This job description outlines the key accountabilities of, and output required from the post-holder. It is not a definitive list and the role may change and evolve over time in line with the needs of the organisation. The post-holder will be required to undergo safeguarding training as part of the Muslim Charities Forum policy.

Please note: This role is based in our office in London SE1 Monday to Friday.

We are unable to sponsor applicants for visas. Applicants must be resident in the UK and have the Right To Work.

Successful applicants will be subject to relevant reference and identification checks.

Due to the volume of applications, we may be unable to respond to all candidates. If your application is short-listed, we will get in touch. If you have not heard from our team within 8 weeks, please assume your application has not met the criteria on this occasion.

No agencies please.

Thank you for your interest in Muslim Charities Forum. We look forward to receiving your application.

Money & Me Navigator
Hours: Full-time, 37.5 hours per week
Contract: 12 Months
Salary: £27,596 per annum
Location: The Angel Centre, Salford M3 + Local outreach

About the Service

We know that poor mental health can make earning and managing money harder, and that worrying about money can make our mental health worse. Could you help and empower people to navigate and improve this?

Mind in Salford are looking to recruit a Money & Me Navigator to proactively identify people with mental health issues whose lives are being impacted due to financial concerns and provide support those who are less likely to come forward for support or reluctant to access mental health care due to stigma or discrimination.

You will provide one to one and/or group support, using trauma informed approaches, to empower people with mental health issues whose lives are being impacted due to financial concerns. By doing this, you will support people to become more resilient and better able to deal with problems they may have in the future.

About You and the Role

Your main duties and responsibilities will include but are not limited to:

• Manage a caseload of clients accessing one to one support, providing goal orientated support, for up to 8 weeks to help people build their skills and resilience to take control
• To set up, develop, and facilitate group sessions for people with mental health and financial problems and deliver a predetermined course
• To work with clients within Money & Me in relapse prevention and to provide waitlist initiative/holding services to clients awaiting higher interventions when required
• To follow a set programme including referring people to higher levels of intervention mental health or financial when required

The skills and knowledge that are important to us are:

• Working collaboratively with staff and volunteers
• Experience of developing a business and/or projects
• Building/maintaining good relationships
• Good organisational and management skills

Working for Mind in Salford

Mind in Salford is an independent, user focused charity providing vital services to make a positive difference to the wellbeing and mental health of local people. We represent the voice of Salford in campaigning to dispel stigma and influence political, social and cultural change around mental health.

Working for Mind in Salford you will find we put individuals first and are deeply committed to helping people struggling with their mental health get both support and respect.

We provide face to face training to enhance your knowledge of mental health and access to a learning platform with a wide range of courses in many different subject areas.

Benefits:

• You will have the opportunity for flexible working in line with the needs of the service.
• Generous holiday entitlement, which includes three days leave over Christmas and equates to 30 days per month.
• Extra day annual leave for Birthday.
• Wellbeing leave of three hours per month.

Closing Date and time for applications: Monday 9th December 2024 at 5:00 pm
Interviews will take place on 10th, 12th & 18th December 2024 at the Angel Centre, M3.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

An enhanced DBS check and comprehensive references will be required.

We welcome applications from people with disabilities and encourage those with lived experience of mental or emotional distress to apply.

No agencies please.

Salary: £30,000 - £32,000
Contract: Full-time, permanent
Location: Home based (ideally in the UK)
Closing date: Weds 4^th December
Benefits: 32 days annual leave, flexible working, pension, health and wellbeing platform

We have a new opening for a Data Officer to join Animals Asia, working within their Data, Technology and Insight Team and reporting to the CRM and Data Manager.

Animals Asia is an animal welfare charity which is on a mission to make significant and lasting improvements to the welfare of animals across Asia. Last year the fundraising team raised a record breaking $18m globally and by continually improving their data capabilities they can continue to achieve their ambitious targets.

In the role of Data Officer you will create and deliver regular data marketing selections across email, mail and telephone campaigns. This includes importing data from a range of online and offline income streams and adhering to best practice and compliance guidelines. You will also manage the help desk for the Data, Technology and Insight team.

To be successful as the Data Officer you will need:

• Experience using a Fundraising CRM (Blackbaud CRM is preferred)
• Experience delivering data marketing selections and creating data imports from a range of sources
• Knowledge of SQL

If you would like to have an informal discussion, please email your interest along with your CV to [email protected].

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable charity jobs. We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.

We take a relationship-led approach to recruitment in the charity sector and partner with you as the leading charity recruitment agency.

If enough applications are received the charity reserve the right to end the application period sooner.
 

Head of Fundraising and Marketing

About us:

Hospice at Home’s core service is its skilled team of Registered Nurses and Healthcare Assistants who provide exceptional care and support in people’s last year of life and at end of life, also providing additional services such as Lymphoedema, Bereavement and Family Support, Befriending, Occupational Therapy and Complementary Therapy.

We provide individualised care and support to improve quality of life and our end of life care helps facilitate a peaceful and dignified death in the home and support to those who are bereaved.

Although we receive some funding from the NHS, we need to raise over 85% of our running costs in order to ensure that this vital help is available when needed and remains free of charge to patients and their families. Our Fundraising team plays a huge part in raising these vital funds.

Our clinical service area covers a mixture of urban and rural communities, a region of approximately 1,500 square miles throughout North and East Cumbria.

Role: Head of Fundraising and Marketing

Location: Head Office – Dalston, Cumbria.

Salary: £35,000 per annum

Hours: 37.5 Hours per week

Closing Date: 2300 Sunday 08 December 2024

Type: Permanent

The Role of Head of Fundraising and Marketing:

Responsible for the leadership and success of fundraising and marketing for Hospice at Home Carlisle and North Lakeland, our Head of Fundraising and Marketing is a pivotal role, key to leading and inspiring the Fundraising and Marketing team in sustaining, developing and growing our income and income opportunities.

Utilising your exceptional leadership, events and project management skills, you will guide, support and motivate the team; implementing and managing an engaging and exciting fundraising and marketing strategy that maximises income from events, appeals, grants, corporates, legacies and any other income opportunities that align with organisational goals and vision.

You thrive on challenge and seek opportunities for continuous improvement, to network, to raise the profile of the organisation and have a positive attitude to change with a focus on creating an encouraging, collaborative environment where new ideas thrive.

Are you a highly organised, proactive, motivational, inspiring leader and influencer with skills based in fundraising, marketing, events and project management?

Are you positive and enthusiastic about championing our organisational vision to create a future in which everyone within our community who is facing life limiting illness, regardless of cause, receives the best possible palliative and end of life care and their families and carers receive the support they need?

Yes? Then this could be the role for you!

Essential Criteria:

· Experience of leading and people management, interacting with people from diverse backgrounds with exceptional communication and networking skills

· Experience of event and project management in fundraising/marketing in the voluntary/charity sector

· Educated, as a minimum, to A Level standard or equivalent in relevant subjects

· Experience of managing budgets and regular reporting

· Current knowledge of Health & Safety regulations

· Excellent IT skills covering Microsoft packages, website and CRM software

· Self-motivated with the ability to delegate and negotiate

· Excellent working knowledge of the charity sector with a good knowledge of Institute of Fundraising guidelines

· Flexible and resilient to support events outside of usual office hours.

· Full clean UK driving licence and own transport

Desirable Criteria:

· Leadership qualification (ILM, CMI, CIPD or similar)

· Member of the Institute of Fundraising with a certificate in fundraising management or willing to achieve accreditation

· Project management qualification – Prince II, Agile, PMP / other

· Knowledge of healthcare and / or end of life care and the Hospice movement

· Knowledge of the geographical area covered by the service

· Experience of culture change / change management

· Experience of HR / People processes

· Experience of public speaking

Our offer to you:

· Salary £35,000 per annum

· Contributory pension scheme

· 25 days annual leave plus Bank Holidays

· Annual leave purchase scheme

· Free onsite parking at Head Office

· EAP - Employee assistance programme

· Development opportunities

· Local gym discounts

· Volunteer ‘Give a Day’

· Mileage allowance

· Cycle to work scheme

· Flexible working

· Staff complementary therapy days

· Onsite (head office) employee counselling

· Wellbeing focus including dedicated wellbeing room

· REAL job satisfaction – knowing that your work means something and your contributions to continuous improvements matter

How to apply:

We encourage applications from people of all backgrounds and foster a culture of equity, diversity and inclusion because we understand the value that diverse thought, background and experience brings to an organisation which helps us to provide outstanding care for all of our patients and their families.

To apply for this role please send a copy of your current CV including a summary statement and / or covering letter outlining your suitability for the role and why you would like to work with us by clicking apply online before 23:00 Sunday 08 December 2024.

All offers of employment are subject to satisfactory references, medical and appropriate checks such as Disclosure and Barring Service (DBS) and Right to Work.

This role will support the Finance Manager in all aspects of accounting and financial management responsibilities including processing supplier invoices, issuing monthly sales invoices, reconciling bank accounts, supporting preparation of managements accounts, budget and year end accounts. The role will also be liaising with the admin team, as well as other internal departments, suppliers and customers.

You will also oversee the day-to-day accounting and financial management tasks to ensure that the charity's accounts are accurate and up to date and ensure that the various tasks are completed in a timely and efficient manner.

Salary: £21,200 (0.8) / 26,500 (FTE)

Hours: 29.5 hours a week

Benefits: Annual leave entitlement of 33 days (pro rata), including bank holidays

Some days need to be taken at specified times during the year, e.g. Christmas to New Year closure dates

Additional annual leave awarded for long service

Free tickets to selected shows

Birthday coffee and cake voucher

Staff discount in the café

A pension is offered to all employees

Key responsibilities of the Bookkeeper

Bookkeeping & Financial Transactions:

• Record day-to-day financial transactions and complete the posting process.
• Maintain accurate bookkeeping records up to the trial balance stage.
• Assist with month-end tasks and processes, ensuring timely and accurate financial reporting.

Accounts Payable:

• Process supplier invoices (via Dext and QuickBooks) and reconcile supplier statements.
• Match supplier invoices with purchase orders and manage payment remittances.
• Handle supplier queries and staff expense claims efficiently.

Accounts Receivable:

• Raise sales invoices in accordance with the Sales Order master sheet.
• Assist with credit control by chasing late payments and reconciling income streams such as payments, donations, and grants in collaboration with the fundraising team.

Bank Reconciliation & Cash Handling:

• Reconcile bank accounts (volunteer and petty cash accounts).
• Handle cash transactions and ensure proper posting onto QB / Cash log spreadsheet
• Managing Petty Cash
• When required make card purchases and log in Purchase Order record

Payments & Salaries:

• Prepare and check fortnightly payment runs
• Upload salary payments to the online banking system
• Process payments and receipts into accounting software (QuickBooks)

Compliance & Financial Support:

• Ensure compliance with charity-specific accounting regulations
• Support budgeting and financial planning activities by working closely with the finance team and department managers
• Provide training and support to colleagues on finance procedures, such as sales orders, purchase orders, petty cash and expense claims.

Financial Processing for Hire and performances:

• Support the Head of Programming to ensure timely processes around ticket sales reports and payments to companies
• Support the Head of Programming to compile PPL and PRS reports to ensure music royalties are correctly recorded
• Support the Bookings Manager to create invoices for commercial hires, performance hires and monthly classes.

Additional responsibilities:

• Act as the primary point of contact for cash-related queries from staff, offering expert advice and support.
• Assist the Finance Manager with various accounting tasks and special projects as needed.
• Support the development and delivery of the organisation's Arts Training Scheme.
•  

Academy of Medical Sciences
Finance Controller
Salary: £58,589 - £65,099
Permanent, flexible working
Hybrid working, 1 day a week in office
Office based at Portland Place
Closest Stations Regent’s Park and Great Portland Street 

The Academy of Medical Science are the independent, expert voice of biomedical and health research in the UK. The Academy’s vision is good health for all supported by the best research and evidence. Their mission is to help create an open and progressive research sector to improve the health of people everywhere. They do this by supporting researchers with innovative funding and career development opportunities; helping create a more sustainable environment for delivering outstanding research, and helping researchers to work with academia, the public, policy makers and industry to make the greatest difference to health

The Finance Controller is a high impact role, based in the Academy’s Finance Team, and will be responsible in advising across the organization. The Finance Controller is responsible for ensuring reliable financial reports, regulatory compliance, and analysis of financial reports. The role provides support to the Head of Finance by ensuring that key financial controls are in place and managed effectively, ensuring financial procedures are kept up to date and communicated to staff, and income is maximized by robust credit control and cash management.

Key areas of responsibility:

• Oversee the processing of income and expenditure incurred by AMS group and ensure these accurately accounted for in the financial accounts and timely closure for month-end and year-end
• Lead on the process of accurate and reliable financial accounts
• Facilitate timely management and statutory reporting, and ensure compliance with statutory and regulatory requirements
• Maintain accurate and up-to-date balance sheet for AMS group, ensure monthly reconciliations are performed
• Ensure reconciliation of CRM (Salesforce) and booking system (Rendezvous) to finance system (Iplicit)
• Lead the cash management of AMS group, to ensure sufficient cash flow to meet operational requirements
• Process monthly payroll journals and resolve associated queries, ensuring that the Academy’s payroll expenditure reporting is timely and accurate and related balance sheet accounts are reconciled, including pension submission
• Liaise with fellowship and fundraising team and lead the preparation, reconciliation and submission of accurate and timely gift aid claims, ensuring compliance with regulatory requirements
• Ensure VAT is properly accounted for in line with regulations, and lead on the preparation, reconciliation, and submission of quarterly VAT returns for the AMS group to HMRC
• Line management of the Financial Accountant and 3 Finance Officers

Who are we looking for?

• A formally qualified accountant 
• Relevant experience in financial management, technical accounting and charity VAT. 
• An excellent communicator who is able to influence at all levels within the organisation.
• Ability to work on own initiative, assess priorities and be proactive.

Academy of Medical Sciences is fully open to sector experience. As such we welcome candidates from industry, charity or practice backgrounds.

The Academy of Medical Sciences are happy to partner with Allen Lane and Iain Slinn in the recruitment for this role. For a further discussion, please reach out to Iain.

Entry Level Wildlife Fundraiser

No experience necessary!

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?

If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

The ideal candidate will be based in the advertised location. Please only apply to this vacancy if you are based within a 15 mile radius of the advertised location, unless you are in the process of relocating.

Position: Wildlife Fundraiser - Winchester

Ref: NOV20247214

Location: Winchester

Salary: £24,890.00 - £26,720.00 per annum

Contract: Permanent

Closing Date: Sun, 1st Dec 2024

The Role

Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members. 

Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.

What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.

About You

What we need from you:

· A passion for conservation (no prior knowledge required);

· Resilience

· Ability to work to targets;

· A driver's licence valid for use in the UK;

· Happy to work 3 out of 4 weekends;

· Happy to travel (on average) an hour away from home each day;

· Willingness to work outdoors and independently;

· Fundraising/Sales and Customer Service experience (desirable).

Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience. 

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form once you select 'apply'.

We are looking for starters to join the team across the next few months. If you have any questions, please don't hesitate to reach out to the dedicated Resourcing Advisor on the application page.

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.

Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

We’re looking for a case study officer to join our talented and ambitious press, PR and celebrity team.

The successful candidate will support all elements of the charity’s case study function including recruiting and engaging new individuals with the charity who are willing to share their personal experiences of breast cancer to support our work and managing and nurturing key relationships day-to-day so they have the best possible experience when supporting the charity.  

A key element of the role will be supporting colleagues in the press, PR and celebrity team to identify and seize opportunities for case studies to share their experiences to raise awareness of breast cancer, Breast Cancer Now and how we’re here for anyone affected by this devastating disease.  

You’ll will work with teams across the organisation to support them in sharing the voices of people affected by breast cancer through their work. Liaising closely with colleagues to understand where case study support is required, you’ll identify the people who, through sharing their personal experiences, can best support activities to deliver on charity objectives. Key to this will be gathering the relevant insight and identifying ways we can engage case studies with our work in a way that’s mutually beneficial.

About you

You’ll have a good understanding of issues impacting people affected by breast cancer. With this you’ll have an awareness of, sensitivity to and ability to adapt to their changing needs and circumstances and how this might impact their ability or wish to support the charity’s work.  

When engaging individuals with sharing their story to support us, you’ll approach this work with professionalism, sensitivity and care at all times, being sure to identify opportunities bring about mutual benefit for both parties.

Handling sensitive information appropriately at all times is key to this role, and requires you to have a knowledge of GDPR regulations and a commitment to[VS3]  following Breast Cancer Now’s compliance and confidentiality regulations. You’ll also be proficient in using CRM tools to store and record interactions and sensitive data relating to supporters.

A strong verbal and written communicator with high levels of organisation, you’ll be prompt in responding to supporters and colleagues appropriately and with clear and accurate information. You will also be a quick learner and work well as part of a fast-paced press, PR and celebrity team.

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London office. Our hybrid working model allows you to work up to 3 days per week at home.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please email the Recruitment Team.

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date: 9am on Tuesday 26 November 2024

Interview date: Week commencing 2 December 2024

The Energy Neighbours Project Coordinator enables all staff and organisations involved in the project to work together effectively. The Coordinator works with the Project Manager to develop effective, safe ways of working that make the best use of resources.

The Coordinator ensures the quality and effectiveness of record keeping, risk management and joined-up planning across the project. They help the team work together on planning work and preparations for forums, conferences and reporting. The Coordinator provides support to ensure that the project’s safeguarding, health & safety, finance and contracting arrangements are implemented across the team. They manage the office and equipment.

NOTE: We want to build good team relationships and connections with locla community organisations, so most of the work is expected to be in person. However, some home working is possible by arrangement.

The aim is that the project starts in February 2025.

Closing date Thur 12 Dec, 12 noon.

What we are looking for:

· A great organiser, skilled at helping a team to work together

· Able to devise and implement diary, office and record-keeping systems and processes

· Self-organised, systematic and able to prioritise

· Experience of good safeguarding & health & safety practice

· A good listener and communicator, able to build rapport and working relationships

· Strong IT skills and ability to use Microsoft 365 capabilities effectively

· Values community organisations, volunteers and partnerships

This role does not require expertise in climate change or energy technology.  If you don’t quite have everything on the list, you can still apply. We will consider opportunities to help the right person to develop into the role.

Third Sector Leaders Kirklees has received more than £900,000 from The National Lottery Community Fund, the largest community funder in the UK, to empower local people to take individual and collective climate action and reduce fuel poverty in their community.

The Energy Neighbours project has a clear community capacity-building approach, aiming to work inclusively with communities and community organisations, listening to local priorities, experimenting and learning together, being transparent and accountable and sharing decision-making.

The project will help more community buildings and homes to be more energy efficient, by providing expertise, training, volunteering and sharing learning.  Energy Neighbours supports and funds organisation development, community activities, volunteering, community business and partnership development, helping communities have a stronger voice and more capacity to impact on their priorities and concerns.

The new Energy Neighbours team includes a Project Manager, Project Coordinator and an Information and Data Manager. These three posts support four Community Energy Development Workers who work with community organisations and residents in priority areas of Kirklees.  The project partners include the Kirklees Climate Commission, local experts on energy and independent evaluation support.

TSL Kirklees

TSL Kirklees is a local charity, with members involved in hundreds of community organisations. TSL promotes other local community organisations, provides training, supports partnerships and helps people get involved in community activities by reducing barriers and providing support.

TSL Kirklees believes in the potential of our community organisations and non-profits to improve our society and community, and we're on a mission to harness their skills, talents, and innovative solutions. The Voluntary, Community, and Social Enterprise sector is evolving and we know that individuals and organisations are facing incredible pressures. We also know the solutions lie within our communities. 

Are you ready to help shape the future of our vibrant communities? Join us on this exciting journey to empower communities and create thriving neighbourhoods.

The Energy Neighbours Project Coordinator will work closely with adn report to the Energy Neighbours Project Manager.

Samaritan’s Purse is looking for a well-connected individual to act as our London Donor Ministries contact. This would either be a Donor Ministries Associate or Donor Ministries Manager.

The role is full time, remotely based, but with one day a week from our National Ministry Centre in Coventry.

The role will involve working some Sundays, when church opportunities occur.

To be suitable for this role you will need to good networking leads within a Christian context. You will enjoy getting to know people and prayerfully nurturing relationships. You will have a clear delivery and the ability to present at, lead or on occasion take a church service. Further information can be found in the Job Description.

In accordance with the Equality Act of 2010 and due to the nature and context of the role there is an ‘occupational requirement’ for the post holder to be an evangelical Christian. The job holder should be committed to the purpose of SPI and be able to demonstrate enthusiasm for the Christian purposes of the organisation and be able to live out, hold to, support and contribute to its Christian ethos.

Our Learning and Participation department seeks to inspire people to protect the natural world, train the next generation of experts, and extend our reach, ensuring that our Gardens and wider work are accessible for everyone.

This role is pivotal in maintaining the smooth operation of the Learning and Participation department, providing operational support and excellent customer service across its activities. The position involves close collaboration with our Schools, Community & Access Learning, Family Learning, and Guided Tours teams.

This role requires an Enhanced DBS check + Child Barred List.

About You

Our ideal candidate will be logical and methodical, with experience of planning, administering, and developing processes. They will have excellent verbal and written communication skills, with the ability to work well as part of a team to deliver a high-quality service and project a positive image of Kew

They will be able to manage conflicting priorities and work at pace, being proactive in raising issues and suggesting improvements. Whilst already possessing excellent IT skills, they will be open to new ways of working, and quick to learn new processes.

We expect interviews to take place in the first few weeks of January 2025.

As an operational role, this job is primarily onsite with some capacity to work from home, dependent on business needs.

About Us

The Royal Botanic Gardens, Kew (RBG Kew) is a leading plant science institute, UNESCO World Heritage Site, and major visitor attraction. Our mission is to understand and protect plants and fungi for the well-being of people and the future of all life on Earth.

We are working to end the unprecedented extinction crisis and to help create a world where nature is protected, valued by all and managed sustainably. We will achieve these goals by drawing on our leading scientific research, unrivalled collections of plants and fungi, global network of partners, inspirational gardens at Kew and Wakehurst, and our 260 years of history.

Join us on our journey as protectors of the world’s plants and fungi. 

Our fantastic benefits package includes opportunities for continuous learning, a generous annual leave entitlement, flexible working to help you maintain a healthy work-life balance, an Employee Assistance Programme and other wellbeing support such as cycle to work scheme and discounted gym membership. We also offer a competitive pension, an employee discount scheme and free entry into a wide range of national museums and galleries, as well as access to our own beautiful gardens at Kew and Wakehurst.

We are dedicated to equality of opportunity and welcome applications from all sections of the community. We are committed to interview disabled applicants who meet the essential criteria for the post.

No agencies please.

You have recent experience within the mental health field (or a related area) and know how the use of IPS (Individual Placement and Support) can help the people we support to find paid employment and have awareness of the Recovery and Personalisation agenda. All you need is the perfect environment to put your skills to great use. Welcome to Waythrough as an Employment Specialist.

We need someone like you to join the team at our Hammersmith & Fulham Employment Service. We support people living with mental health problems to develop a sense of independence, purpose and fulfilment; to develop their social networks and gain the skills they need to return to work or training where this is their goal. But we need your help. Your challenge? We help individuals with mental health problems to find paid employment, or unpaid voluntary work, plus we assist employers and employees to successfully resolve mental health problems in the workplace.

You will support the delivery of our Employment Service which will see you focus on motivating, supporting and providing person-centred advice and guidance to people receiving support to enable them to move into suitable and sustainable work.

As well as a good understanding of people with mental health problems, you have experience of networking/liaising with local employers and the initiative to develop and promote a service. Excellent motivational, presentation and listening skills are essential too, as is a willingness to travel in the local area and occasionally work outside of office hours. Customer focused, well organised and collaborative in approach, you are a great administrator and pride yourself on your word processing skills and ability to keep accurate computer records/use a database. A flexible approach to working to ensure effective service delivery is essential.

This is a full-time role requiring the post holder to work 37.5 hours per week.

We are committed to increasing our diversity and we would welcome applications from those with lived experience.

This is a rolling recruitment process. Candidates will be interviewed as and when they are shortlisted.

Learning and development is important to us, and we are pleased to be able to offer a wide range of apprenticeships. We hire apprentices into specific roles as well as offering apprenticeships to the workforce. Anyone can apply to undertake an apprenticeship relevant to the role as long as they are in a permanent post and have successfully passed probation.

On 1st June 2024, Richmond Fellowship, part of Recovery Focus, a national group of charities highly experienced in providing specialist support services to individuals and families living with the effects of mental ill health, drug and alcohol use, gambling and domestic violence merged with Humankind to form a single organisation that provides the joined-up mental health, housing and drug and alcohol support we’ve all known has been needed for decades. In October 2024, Humankind was renamed Waythrough to reflect the new organisation.

An exciting opportunity at CPSL Mind

CPSL Mind is a vibrant, values-led charity that supports local people in their recovery from mental health issues, promotes wellbeing and campaigns against stigma and discrimination.

Communications & Engagement Officer
Work Pattern: 37.5 hours including occasional evening and weekend work (Part time hours considered)
Salary: £28,071.00 per annum (Full Time), Scale Point 18 (April 2024)
Based in: our Cambridge or Peterborough office with hybrid working option and regular travel across Cambridgeshire.

About CPSL Mind

Cambridgeshire, Peterborough and South Lincolnshire Mind (CPSL Mind) is a values-based, mental health charity. We are a highly collaborative organisation, providing a range of strengths-based services and projects to support recovery from mental health problems and promote positive mental health across our diverse communities.

About the Role

We are looking for a skilled communications practitioner to join our established Communications Team, supporting delivery of effective and impactful communications and marketing campaigns that raise awareness of CPSL Mind’s services and helps to grow our fundraising.

In particular, our new Communications and Engagement Officer will:

• Support in the delivery of CPSL Mind’s annual content and campaigns calendar to promote CPSL Mind’s services, raise awareness, and increase income generation.
• Start-to-finish development and distribution of CPSL Mind’s Internal Newsletter.

They will also work with the wider team to:

• Create innovative, accurate comms content and assets for use across a variety of platforms.
• Support individuals who have accessed our services to tell their stories either via written word or video content.
• Attend media and external events to represent CPSL Mind to build relationships and generate content.

We actively monitor applications for employment and will shortlist and arrange interviews for this role as applications are submitted.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are an equal opportunities employer and welcome applications from all sections of the community and those with their own lived experiences of mental health challenges.

No agencies please.

Emmaus Oxford is looking for a Charity retail Deputy Store Manager to join our retail management team running our large charity superstore in Cowley Oxford. Emmaus provides housing support and meaning occupation in our social enterprise to up to 28 ex-homeless men and women [known in Emmaus as Companions].  As well as providing retail management the role also involves coaching and training companions and working closely with our team of Progression Workers and Learning & Development Manager. Emmaus collects donations of furniture and household goods from across Oxfordshire and these are sold in our superstore in Cowley and through our online sales business. Proceeds from sales make a major contribution towards our housing & support service. The role is Fulltime [37.5 hr per week] will involve some weekend working and key holding responsibility. It’s a great opportunity to join a growing charity, in a rewarding role, working directly with the charity’s beneficiaries. Your work will directly help ex-homeless men and women, local people on low incomes and help create a better environment through recycling and reuse.