Customer Jobs
We are looking for a full-time administrator to support the smooth running of the Education and Training Department. Duties include general office administration such as diary management, preparing and circulating reports ahead of meetings, taking minutes and supporting the department with various education and outreach activities. This post also provides administrative support to the Director of Education and Training. There will be a requirement to occasionally work in the evenings and at weekends.
What we need:
We need an experienced administrator with effective communications skills, a high standard of IT literacy and excellent attention to detail. You should have proven experience of minute taking and financial reconciliation. Previous experience of working in a membership organisation is desirable.
About us:
The Inner Temple fulfils its role in training and supporting both student and qualified barristers through Education and Training activities, which are arranged by a dedicated Education and Training Department. Our work covers:
- supporting students in schools and colleges, and prospective Bar students with a specific focus on equality, diversity and inclusion;
- scholarships for the law conversion course, vocational training, disability grants, pupillage and internships;
- the training of its student members (alongside the approved education and training organisations that provide the vocational qualification component);
- advocacy training for pupils and new practitioners;
- continuing professional development for established practitioners;
- support schemes including mentoring, marshalling and mock interview schemes.
What we offer:
A generous non-contributory pension benefit, private health insurance, free lunches at work when the Inn’s kitchens are open, a taxed daily luncheon allowance provided when they are closed, season ticket loan or Cycle to Work scheme after passing probation, 25 days’ annual leave and hybrid working
How to Apply:
To apply, please go to our website to download further information about the job and an application form. Then, please send your completed application form to the email address stated on our website. Please note that we will not accept CVs.
The Inn welcomes all applicants, especially those from under-represented groups to apply. Please also complete the equality monitoring form.
Please note that applicants need to demonstrate they have the right to live and work in the UK.
If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Homelessness service in Kensington and Chelsea.
£31,534.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
Heaney Hub implements and promotes the Psychologically Informed Environment (PIE) model. This is an approach to supporting people out of homelessness, particularly those who have experienced complex trauma or are diagnosed with a personality disorder. It also considers the psychological needs of staff: developing skills and knowledge, increasing motivation, job satisfaction and resilience.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision, case work management and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Educated to degree level or equivalent
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Official Job Title: Early Literacy Interventionist
Are you looking for a new challenge? Are you keen to work with children to support and develop their phonics and reading skills?
40% of children from disadvantaged backgrounds leave primary school in England each year unable to read to the expected standard. Chapter One is a fast-growing charity, with a vision of a world in which all children have the literacy skills they need to thrive. We work to ensure that all children have 1:1 reading support at the time they need it most.
Our Early Literacy Intervention (ELI) programme (based on a model that serves 20,000 children successfully in the USA) provides daily, 1:1, 7 minute phonics sessions for children who are behind in phonics. Using a bespoke technology tool, a trained Early Literacy Interventionist works individually with target children.
We are seeking a part-time Early Literacy Interventionist (ELI), based at Galleywall Primary School in Southwark, South London. This ELI role, reporting to the Schools Development Manager, is a great opportunity for someone who wants to develop and grow their knowledge of phonics and/or their teaching skill set. It is ideal for someone with previous school experience who is looking for a new and exciting challenge.
For your caseload of target children, you will conduct an initial baseline assessment and then deliver differentiated, 1:1, targeted, 7 minute phonics sessions to pupils using a systematic, synthetic approach. Although you are employed by Chapter One, you will work closely with the school team to understand the progression of the school’s phonics teaching; establish tailored plans for each child and feedback on pupil progress. Using your knowledge and insight, you will also collaborate with colleagues at Chapter One to further improve the ELI model, the online tool and programme delivery.
Please read the full job description for details of the responsibilities of the role, and our employee recruitment pack to learn more about Chapter One.
Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.
Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are from Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation.
Please apply via Charity Jobs by sending a CV and covering letter (of no more than one page) outlining why you’re the right person for this role and how you meet the Required skills & experience section of the job description.
Closing date for applications: Sunday 14th April at 11.59pm
Interview date: w/c 14th April
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
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Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
To deliver an effective and friendly local customer facing housing service to residents.
To develop and maintain effective working relationships with Board members, residents and team members and work with council officers and other relevant agencies/services and professionals where required.
Ensuring tenants comply with the terms and conditions of tenancy agreements, particularly as they relate to the payment of rent and former tenant arrears and that leaseholders stay up to date with the payment of service charges. The post holder will have responsibility for the collection of arrears and to ensure arrears are kept to a minimum.
MAIN RESPONSIBILITES
Tenancy Management
1. To carry out detailed and regular monitoring of individual rent accounts, taking appropriate action as set out in CCRMO’s rent arrears policy and procedures.
2. To use initiative and judgement in considering the most effective and appropriate methods to contact tenants such as by telephone, email and home visits.
3. To provide appropriate advice, support and assistance to tenants, including referrals to appropriate support agencies to assist them sustain their tenancies
4. To deal promptly and effectively with all breaches of tenancies, including Anti-Social Behaviour.
5. Prepare possession applications for court hearings and attend court in support of any legal action.
6. Re-let empty properties in line with council/RMO policy, arrange viewings for prospective tenants & allocate property, minimising void turnaround time and loss of revenue.
7. Undertake 6 week settling-in visits and formally review Introductory and Secure Tenancies at appropriate intervals.
8. To conduct regular tenancy audits to enable CCRMO to confirm tenancy and refer suspicious cases to council to investigate
9. Report on key performance targets for rent collection and arrears, voids lettings and tenancy checks.
Leaseholder Service Charges
10. Ensure leaseholders comply with their lease and arrange approvals required under terms of the lease.
11. To carry out detailed and regular monitoring of all leasehold service charge accounts, taking prompt action to recover any arrears.
12. To provide information on service charge collection and arrears against key performance indicators.
13. To provide information to the Estate Director and the council to assist with identifying items to be re-charged to leaseholders in the annual service charge.
Estate management
14. Assist the Estate Director and Estate Supervisor with monthly estate inspections as required.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Thank you for your interest in our wonderful charity.
At Peter Ashley Activities Centres Trust, we change lives by providing exciting and enriching indoor and outdoor activities to children, young people and members of our community in our beautiful heritage setting high above Portsmouth.
We work hard to achieve our goals and we have a vision to be the leading activities charity in the South of England.
If you are passionate about inclusion, activities and supporting children to be their best, and you meet our essential criteria, then we are interested in hearing from you.
The essential criteria are listed in the job pack which can be downloaded in pdf format.
As well as meeting our essential criteria, applicants must have a full and clean driving licence and will be subject to a DBS check as well as reference check.
The Activity Manager works with the Head of Operations and other managers and the Board to fulfil the aims of the Charity.
The Activity Manager is responsible for the management and delivery of all activities and activity related matters across the Leisure Department and residential provision.
The Activity Manager will lead by example and demonstrate excellent customer service in all their interactions with our customers and visitors.
The Activity Manager ensures that the objectives are met by working with the management team, partners, other members of staff and volunteers to deliver and develop sustainable activities, securing the necessary resources, and meeting financial and operational targets and commitments.
The Activity Manager leads on the identification, specification, pricing, compilation and submission of all activity-based projects, contributing to bids for funding.
The Activity Manager, Fort Purbrook is part of the Trust team and is expected to follow all rules of employment as laid out in the Staff Handbook, to work to the Vision and Mission of the Trust and to actively contribute to our success by sharing and discussing ideas, by maintaining high standards of work and by building effective relationships with current and prospective clients.
The Activity Manager, Fort Purbrook reports to the Head of Operations. Activity Manager, Fort Purbrook will follow all reasonable instructions given by the Head of Operations and/or senior managers of the Trust.
To apply, please download our supporting documents and submit a covering letter explaining why you feel you are the right fit for the role and append your current cv. Applications should be submitted using the application tool by noon on the 5th July 2024. Shortlisting will take place shortly afterwards and interviews will be arranged to take place the w/c 8th July in person at Fort Purbrook.
Our supporting documents include:
· Job description and person specification
· PAACT competencies
Our retained HR consultant, Rebecca Labram, will be in contact with all applicants following shortlisting and any queries should be directed to Rebecca through the applicant management system.
We are committed to Equality, Diversity and Inclusion and applicants are encouraged to complete the Equal Opportunities Form on the applicant management tool. Responses using this tool are anonymous.
Your personal data is safe with us. A copy of our privacy policy is available on our website Privacy & Data Policy for the Peter Ashley Activity Centres website.
Please do not apply if you do not meet the essential criteria in the person specification. We will shortlist applicants carefully against the person specification and any criteria that cannot be demonstrated at application stage will be assessed at interview through competency questions and through practical exercises.
If you have access requirements or an access rider, please include these with your application so we may support you.
The client requests no contact from agencies or media sales.
Café Supervisor
Contract: Full time, Permanent
Salary: £26,000 per annum
Location: Modern Art Oxford, OX1 1BP
Modern Art Oxford is one of the UK’s most exciting and influential contemporary art organisations, renowned for its bold and ambitious artistic programme that promotes diversity and internationalism and celebrates contemporary art as a progressive agent of social change.
Our cafe is an important part of the gallery, and our Café Supervisor is responsible for providing a welcoming, friendly environment, serving a high quality menu with excellent customer service. This is an operational and hands-on role where the large majority of time is spent preparing the cafe food and drinks and interacting with the general public.
Person Specification
Essential Skills & Experience
- Excellent eye for detail and food presentation
- A flexible, innovative and proactive approach to sales strategies and solutions
- Experience of working in a similar café environment including exposure to the duties outlined above (specifically food preparation, cooking, stock ordering and management, cash handling and till usage)
- Barista experience, making a range of coffees and hot drinks
- Understanding of Allergens and dietary requirements
- A high regard for customer service and satisfaction
- Self-motivated and able to work on own initiative and without supervision
- You need to be enthusiastic, approachable and above all an absolute team player
Desirable Skills & Experience
- Rota management experience
- Flexibility to work some weekends & evenings
- An interest in contemporary art
Benefits
- 25 days annual leave plus eight public bank holidays.
- Employees are entitled to up to a 25% discount in Modern Art Oxford Shop and Café.
- Employee Assistance Programme through Gemelli.
- Cycle and Home & Tech schemes available via BHN extras.
- An auto-enrolment pension scheme is in place with Legal & General. Under pension auto enrolment legislation, the employee will pay 5% (before tax relief) and the employer will pay 3% of qualifying earnings to the Legal and General plan.
Applications must be received by 9.00am Monday 29 July 2024.
Initial interviews planned for w/c 5 August 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Modern Art Oxford is committed to creating equality of opportunity for all and we value diversity in our team. As part of our Anti-racism Action Plan, we welcome applications from people from the global majority who are under-represented in the workforce in our sector.
No agencies please.
You will join our friendly team and work alongside our Funding team in Wales and across the UK. Depending on your location and preference, you can work from home or a combination of home working and office working in our Newtown or Cardiff offices.
As a funding officer serving our North region, (Anglesey, Gwynedd, Conwy, Flintshire, Denbighshire Wrexham and North Powys) you will assess requests for funding and manage grants using local knowledge, best practice, thematic expertise, and the experience of customers and stakeholders to improve our grant making and inform our decision making. By working closely with people and communities, you will understand what matters to them and where our funding can make the biggest difference.
You will be responsible for supporting local people and communities in Anglesey, and have a strong understanding of our vision, being able to adapt your approach to the wishes of the people you are working with. You’ll also need to support our stakeholders, helping them to make connections that will help them achieve their goals.
You will be responsible for the pipeline of projects in Anglesey, understanding and responding to the different needs of our customers by providing advice and considered feedback, and be willing to have challenging but constructive conversations. Funding Officers will ensure our grant management and assessment play an effective part in contributing to the Fund’s knowledge and learning as a grant maker. You will manage your own caseload, liaise with grant recipients, undertake project visits, identify and manage risk, supporting organisations to deliver their projects and measure their impact.
The ability to communicate in Welsh fluently and confidently is essential for this role.
This is a permanent, full-time post (open to a conversation on flexible working and job share)
Interview Date: W/C 29/07/2024
Location: Remote working in the Anglesey area of Wales with access to our offices in Cardiff and Newtown
On application, please align your supporting statement to the criteria below
Essential criteria
1) The ability to communicate in Welsh fluently (spoken and written).
2) Ability to analyse information, including financial data and project plans in order to make written funding recommendations to decision-makers.
3) Understanding of strengths-based approaches to working with people and communities in Angelsey.
4) Remain calm under pressure and handle multiple and competing priorities, supporting others when needed.
Desirable criteria
1) Understanding of great customer service.
2) Knowledge of the wider funding context
3) Ability to learn from our funded projects and share that learning for the benefit of the wider organisation.
4) Confident in presenting to external audiences.
Equity, Diversity and Inclusion
Communities in the UK come in all shapes and sizes. National Lottery funding is for everyone – therefore, we are committed to equity, diversity and inclusion and we work hard to ensure our funding reaches where it is needed.
We also believe our people should represent the communities, organisations and individuals we work with. That’s why The National Lottery Community Fund is committed to being an inclusive employer and a great place to work. We recognise and celebrate the fact that our people come from diverse backgrounds. We positively welcome applications from people from ethnic minority backgrounds, people with disabilities or longstanding health conditions, people who are LGBTQ+, and people from different socio-economic and educational backgrounds, as well as people of all ages.
As a Disability Confident Employer, we take a proactive approach in making reasonable adjustments, if needed, throughout the recruitment process and during employment. (This can be related to a physical and mental health condition.)
It starts with community.
Are you a skilled Business Process Analyst who is keen to be at the heart of shaping our services? Would you like to make a meaningful impact to our beneficiaries in a role which is essential for driving and embedding change?
Together, the team in the Transformation Management Officer (TMO) takes great pride in managing a diverse portfolio of programmes and projects. We work closely with our Executive team, as well as other senior leaders and colleagues across the charity, to provide expertise in project, programme and change management.
With a growing number of strategic programmes, our TMO has recently embarked on a journey to expand as a function. We are currently seeking a dynamic Business Process Analyst to play an integral role in strengthening our Poppy Appeal.
Working with an experienced team, your role will be focussed on supporting a programme of works seeking to modernise and enhance the sustainability of our annual Poppy Appeal. You should have demonstrable experience of operating on multiple projects simultaneously and be highly competent in Business Analysis techniques such as end-to-end business process definition and translating business demands / user stories into implementable functional requirements.
Some of the key areas of responsibility include:
· Lead on the elaboration of existing end-to-end business processes to provide valuable insights.
· Challenge traditional processes and design sustainable solutions for an enhanced customer experience.
· In collaboration with subject matter experts, identify opportunities for efficiency and alteration through process review.
· Collaborate with key stakeholders, and team members across the business to ensure specifications meet customer demand and result in high-quality outcome.
Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.
You will be expected to travel regularly in the course of your work including to our London, Haig House, head office. You will be contracted to your home address, where you will be expected to work – using our collaboration tools – when not travelling.
For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.
RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.
Closing Date: Friday 12th July 2024
Interview Date(s): virtual interviews week commencing 15th July 2024
We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.
The client requests no contact from agencies or media sales.
Salary (grade 8): £47,268 - £51,870 per annum (dependent upon experience)
Hours: 37.5 hours per week (full-time, permanent)
Location: National Museum of the Royal Navy, Portsmouth Historic Dockyard, Portsmouth (from time to time, travel to our other UK based sites will be required) with the opportunity to adopt hybrid working
A fantastic opportunity has arisen for an Individual Giving specialist to join the Fundraising & Partnerships Team at the National Museum of the Royal Navy.
Our fundraising income has grown significantly over the last few years thanks to a talented team, and we have an ambitious strategy to grow this income even further.
As a Fundraising & Partnership team we build internal and external relationships to secure financial support to bring to life our collections, care for our objects, engage with young people, fund our capital projects and underpin our core costs.
We do this by sharing the passion of our colleagues; appreciating and sharing our collective experience, knowledge and skills; and advocating about how the NMRN positively impacts local economies, visitors and the wider public understanding of the Royal Navy.
When our team excels we help to deliver NMRN’s vision of becoming the world’s most inspiring Naval Museum, linking Navy to Nation, and inspiring enjoyment and engagement with the story of the Royal Navy and its role in shaping both our nation and the modern world.
We’re now seeking an Individual Giving Lead to drive forward our work in this fundraising strand and exploit NMRN’s investment in brand, audience development and CRM.
Key Opportunities
* Growing our individual giving programme with a particular focus on regular giving, major appeals, capital projects, adopt-an-object, and exploring opportunities through content and gaming.
* Developing and implementing a major donor and mid-level giving programme.
* Working with the Customer Relationship Manager and Web Lead use our data to build supporter and donor journeys.
* Collaborating with the Communications and Content team to drive individual giving opportunities through content on NMRN’s digital channels, as well as those of partners.
* Creating a legacy giving programme that raises awareness of the importance of legacy and gift-in-will bequest and results in an increased number of pledges.
* Working in tandem with the Corporate & New Business Partnership Lead to develop a payroll giving scheme.
If your goal is to develop your career in fundraising in a rewarding role with plenty of opportunities to lead projects and make a difference then we want to meet you.
Knowledge/Experience
We are scaling up our work so we are expanding our team with talented, motivated, and ambitious individuals who want to contribute to helping us become the world’s most inspiring naval museum, to do this you will be a highly motivated individual who is cheerful, personable and equally content with writing strategies as doing the underpinning work.
The successful candidate will be able to evidence their ability to:
* grow, coordinate, and implement regular giving
* generate donations that support major appeals / campaigns
* writing compelling cases-for-support and donor communications
* establish effective working relationships with key stakeholders both internally and externally
* develop, communicate, and execute initiatives and effective pragmatic solutions
* work with others to develop effective and targeted email marketing using CRM data
* develop stewardship plans for individual givers and major donors
We Provide:
• The opportunity to be part of a friendly and diverse workplace within a unique heritage environment.
• Group pension plan with Royal London (6% employer contributions, 2% employee contributions and death in service benefit).
• 25 days annual leave (plus bank holidays), increasing to 30 days annual leave (plus bank holidays) after 5 years’ service.
• Free parking.
• Occupational sick pay.
• Enhanced maternity/adoption and paternity pay.
• Flexible working.
• Professional membership fees.
• Employee Assistance Programme.
• Free admission to other national museums and attractions within the reciprocal agreement.
• Discounts at our shops and cafes.
• Free and discounted tickets for family and friends.
This post requires a DBS check as a requirement of working on the naval base. This is not a UK sponsored visa role therefore candidates must have the right to work in the UK to apply for this role.
For further details, or an informal discussion regarding the role, please contact Helen McKenna-Aspell, Associate Executive Director: Funding & Partnerships – helen.mckennaaspell(at)nmrn(dot)org(dot)uk
Please submit your applciations via 'Apply via website' no later than midnight, Monday 22nd July 2024. We will be conducting interviews in Portsmouth in July.
If you require reasonable adjustments to be made to the application process because of a disability, please contact the People team on recruitment(at)nmrn(dot)org(dot)uk for support.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Main purpose of the post:
• Working as part of a supportive and skilled team, you will be required to share in leading and further develop the GYM youth work service across Coventry and the surrounding area.
• You will spend a large proportion of your time working directly with young people in schools, colleges, youth clubs and outside areas as needed
• You will lead a range of different sporting and other activities and encourage and motivate young people to become involved in such.
• You will work closely with other colleagues across the GYM service, supporting identified needs and additional projects as required.
Key Responsibilities:
• To work directly with children and young people, actively leading in a range of sporting and other activities while enabling effective personal and social development - The young people you work with will include those who are vulnerable, disengaged and hard to reach and those exhibiting challenging behaviour.
• To lead with passion and enthusiasm, in different indoor and outdoor venues across the city.
• In discussion with GYM management to further develop this service, including additional sporting and other opportunities, trips and excursions, including residential as the service develops.
• To support the established GYM youth clubs in different locations and develop new as needed.
• To take part in the GYM outreach service, including driving the youth bus as needed.
• To take part in the StepTogether service.
• To promote, lead and support involvement in the Duke of Edinburgh Award Scheme
• To visit and provide information to individuals, groups, schools, colleges, and other youth facilities, building and maintaining relationships with key stakeholders and delivering training when required.
• To be committed to achieving service outcomes and to systematically gather dataregarding these outcomes as required
• To assist with administration duties, data collection, monitoring and evaluation and Professional Youth Mentor (Outreach)
• To assist in fundraising initiatives.
• Any other duties as determined by GYM management from time to time.
Due to the nature of the role, a full driving license is required. You will be required to travel across Coventry and beyond and may need to visit locations not easily accessible by public transport. You will also be required to drive and manage the youth bus as needed (non HGV)
We recognise the benefits of a diverse workforce and therefore welcome applications from all backgrounds and all sections of the community. In line with the Immigration, Nationality and Asylum Act all applicants will be expected to provide proof of eligibility to work in the UK if invited to interview.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Organisation
You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week, with no loss of pay. Causeway is a London living wage employer, with a competitive pension scheme. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us.
The Role
To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This will play a key role in carrying out a range of general health & safety room checks, cleaning, building maintenance and caretaking tasks. The role will report to and support the Facilities Manager in the delivery of planned, reactive maintenance and cleaning tasks.
The role will ensure a safe, clean and welcoming environment for residents, employees and visitors by providing a repairing, maintenance cleaning service in order to keep the various buildings and grounds to the highest standard, whilst minimising the need for external contractors.
RESPONSIBILITIES & ACCOUNTABILITIES
- To support daily, weekly & monthly planned maintenance tasks as scheduled (fire alarm tests, water temperature recording, emergency lighting tests, etc.).
- Support Customer Services with planned room health & safety checks
- Support the delivery of first line response to reactive maintenance, cleaning and repairs.
- Minor building fabric spot cleaning, repairs, decorating tasks and plumbing repairs.
- Check of plant rooms and boilers for leaks and general condition
- Ensure equipment is well maintained, adequately stored and meets all safety requirements
- Ensure that all portable electrical appliances are tested as required
- Use a range of common hand and power tools to carry out your job as required
- Assist with inspection of the condition of the grounds, building and facilities
- General janitorial duties as requested.
- Ad-hoc porterage duties (moves and changes, furniture management and etc.).
- Maintain accurate digital documentation.
- Provide excellent customer service to residents, ensuring they are made aware of work order progress in a timely manner.
- Proactively walking the Communal Areas and all floors, reporting and following up on any health & safety, maintenance or cleaning issues
- Ensure the organisation’s Health and Safety procedures regarding Safety at Work are consistently implemented and followed.
- Contribute to Risk Assessment activities and implement appropriate actions.
- Monitor and liaise with Sub-Contractors ensuring good Health and Safety Practices are being carried out and quality of work is of high standard.
- Clear snow and grit paths during bad weather periods.
- Ensure that all duties and services provided are in accordance with policies and procedures.
- Monitor and action tasks listed on in-house systems, in a timely manner, ensuring the key performance indicator requirements are in place.
- To comply with individual responsibilities, in accordance with work role for health and safety in the workplace.
- To undertake such other duties within the competence of the post holder which may be required from time to time.
Experience
- Experience of risk assessment or a health & safety qualification
- Experience of building cleaning and maintenance, handyperson or caretaking duties.
Qualifications
- Building trade or health & safety/facilities management qualification
Skills & knowledge
- Good understanding of health and safety requirements within a building environment
- Good communication skills
- Good IT and systems skills
Abilities
- Ability to interact and communicate effectively with a wide variety of people maintaining professional boundaries
- Ability to manage own work load effectively and under pressure
- Ability to accurately input information on a database or information systems
Personal qualities
- Confidence to challenge where necessary in relation to property / security matters
- Diplomatic and tactful
- Patient and tolerant
- Self-motivated and enthusiastic
- Honesty, reliability and punctuality
- Good interpersonal skills
Desirable criteria
- Full driving licence
Before starting this position, you’ll need to undergo a criminal record check by the Disclosure and Barring Service. You must be entitled to work in the UK.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
FareShare Merseyside & North Wales
Job Description –Community Coordinator Assistant
Reporting to: Regional Manager
Location: Totton
Contract: Permanent
Hours: 35hrs
Salary: £22,495-£23,170
We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.
About FareShare
FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.
The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.
Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.
We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.
FareShare’s Strategy & Vision
Vision: We have the vision of a UK where “No good food goes to waste”.
Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.
Our Purpose: We are doers. We are a community. We change lives.
Our Values: Passion – for our cause and the challenge that lies ahead
Ambition – to go the extra mile and drive the change that must happen
Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries
Collaboration – it’s only by working with others that we can be stronger
Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.
The role
As a Community Coordinator Assistant for FareShare, your primary responsibility will be to manage and sustain the Community Food Membership (CFM) programme. Your goal will be to maximize relationships and add value to create the best experience for our charity partners. To excel in this role, you must be an exceptional communicator with an approachable nature, capable of securing, developing, and maintaining relationships with charities, and raising awareness of FareShare Merseyside and North Wales (FSM&NW) across the region.
The Community Coordinator Assistant will require a full clean driving licence, have access to a vehicle and be competent and confident traveling independently as they will be traveling across our region. Which consists of, Wirral, Knowsley, Sefton, Halton, Cheshire East and North Wales.
This role is vital in ensuring the success and sustainability of the FareShare Community Food Membership programme by fostering strong, supportive relationships with our charity partners and making a positive impact across the region.
Main areas of responsibility
The Community Coordinator Assistant will be responsible for the recruitment and retention of Community Food Members (CFMs) within the designated region. This role requires close collaboration with the Regional Manager, the Finance team, and Head Office. The Community Coordinator Assistant is expected to meet recruitment and retention targets, produce comprehensive reports, and ensure all requirements of funders are met.
- Organised, reliable and with a high attention to detail.
- Some experience with customer relationships management systems.
- Strong IT and Microsoft Office skills: Outlook, Excel and Word are essential.
- Strong numeracy.
- Ability to prioritise and multi-task as required.
- A strong team player with a good work ethic.
- Ability to work to tight deadlines and in a fast-paced environment.
- Understanding of GDPR principles.
- Curiosity and empathy with FareShare’s mission and strategy.
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As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.
Essential Criteria
- Previous experience in community work
- Excellent written and verbal communication skills
- Hold a full UK driving licence and have access to a vehicle
- Have a commitment to Equality, Diversity and Inclusion
- Eligible to work in the UK
Desirable Criteria
- Level 2/3 Food Safety training is desirable, but training will be provided.
- Have previous experience working with customer relationship management software.
- Be degree educated or have a strong career history doing similar roles in any sector.
- Have some experience of community.
Competencies and behaviours
- Develop and implement strategies to recruit new CFM’s
- Maintain relationships with existing CFMSs to ensure high retention rates
- Conduct outreach activities to promote the benefit of CFM membership
- Able to demonstrate being a Team player
- Eligible to work in the UK
Benefits
- Hybrid / Flexible working, with regular UK travel
- 28 days’ annual leave + 8 bank holidays
- Employers pension contribution
- Employee Assistance Program
- Interest free bicycle purchase loan scheme
- Season ticket loan
We are the national body for careers education in England, delivering support to schools and colleges to deliver modern, 21st-century careers education.
The Careers & Enterprise Company is a great place to work. We operate within a fast-paced and collaborative environment. We are brought together by one thing: our passion to ensure young people get the best possible start in life and are supported to find their best next step.
Are you someone with a passion for technical and vocational education that wants to bring their expertise and skills to bear in a role that catalyses careers education to support young people into, within and on from vocational pathways? If so read on.
Role Summary
The Regional Skills Manager role is newly created and will play a key role in identifying, articulating and delivering on CEC’s ambitions in technical and vocational education and training. This includes being at the vanguard in exploring the inclusion of Independent Training Providers within CECs membership and more broadly forging alignment between skills, vocational education and careers strategies and programmes. The role will play a pivotal role in ensuring national intent is translated through a place-based model.
The post will play a pivotal role in supporting clusters of Career Hubs to strengthen their engagement with providers of Technical and Vocational Training, including colleges, ITPS and employers. The role will also play a key role in supporting the operationalisation of national strategic priorities across the South.
Reporting to a Senior Manager, the post will be the primary point of regional contact for ITPs working with Clusters of Careers Hubs, within the designated area. The post will also play a key role in supporting the National Further Education and Skills Lead with the roll out of a central offer of support to all ITPs and supporting the Skills and Technical Education Senior Manager in implementing national policy and other work involving providers of technical education.
The role will also contribute towards the wider success of the Network and Employers team supporting colleagues and areas outside of the designated function as required.
Our organisation has a privileged opportunity to make a difference to the lives of millions of young people, helping to inspire and prepare them for the fast-changing world of work, and we want you to help us make it happen.
To apply, please visit our website via the apply button, complete the application form and cover letter and upload a copy of your CV (removing all personal details).
Please describe in your cover letter:
- How you meet the experience, skills and competency criteria detailed in the job profile.
- Why would you like to work for Careers and Enterprise Company?
Closing date: Monday 15th July 2024 (midnight)
It is our policy to review all applications within two weeks from the closing date. If you do not hear from us within three weeks following the closing date, then your application has unfortunately not been successful on this occasion. We are unable to provide feedback to candidates who have not been shortlisted and attended an interview.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Individual Giving Officer
Harrogate, North Yorkshire
We offer hybrid working and we are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Individual Giving Officer, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Individual Giving Officer, you will help to develop and implement the charity’s individual giving strategy.
Supporting the Individual Giving Manager, you will be the main point of contact and manage the day-to-day relationships with external face-to-face fundraising partners, who represent Yorkshire Cancer Research at private sites (e.g. supermarkets) and by going door-to-door to raise awareness of the work of the charity and encourage individuals to make regular gifts. You will be involved in all aspects of building and maintaining fundraising partner relationships.
Specifically, you will:
Support the charity’s face-to-face fundraising activities:
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Work with the Marketing Team and face-to-face partners to build a range of marketing propositions that create memorable conversations and increase the likelihood of individuals deciding to sign up to give a regular donation.
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Co-ordinate and facilitate training and engagement activity for new and current face-to-face fundraisers to keep them informed of and inspired by the latest developments at the charity.
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Ensure face-to-face fundraisers have appropriate collateral and that all equipment and materials are kept up to date and are engaging for potential supporters.
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Ensure face-to-face fundraisers represent Yorkshire Cancer Research in a way that aligns with the charity’s brand values and key messages.
Create campaigns, supporter journeys and develop onward stewardship:
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With the support of the Individual Giving Manager, lead individual giving fundraising campaigns and help to develop new campaign propositions that will attract and retain supporters.
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Work with the Individual Giving Manager and Supporter Engagement Team to develop and implement supporter journeys from beginning to end for newly acquired regular donors and other key supporter groups, aiming to increase levels of affinity with the charity and encourage life-time commitment.
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In conjunction with the Supporter Engagement Team, regularly review fulfilment communications to all our individual giving supporters, ensuring they are compelling, accurate and fit for purpose.
Be responsible for data management and reporting:
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Analyse campaigns and activity, including monthly reviews of key performance indicators, to provide insights and inform future decisions.
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Use the Customer Relationship Management (CRM) database to maintain accurate records, for data segmentation and for income and other KPI reporting purposes to ensure the effective management of all individual giving activities.
About You
To be considered for this role, you will need:
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To have a degree or equivalent qualification in a relevant discipline, or proven experience working in a similar role at a similar level.
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To have experience of individual giving and/or new donor acquisition within the charity sector or similar customer service experience in another sector.
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To have experience of campaign management including creating schedules, data management, creating briefing documents, budget management, analysing and reporting on results.
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To have experience of having used insight to inform decision-making.
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To have experience of working with databases and CRM platforms (e.g. Access or Raiser’s Edge).
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To have excellent interpersonal skills with the ability to build strong relationships.
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To be happy to work independently and to ask for support where this is needed. Also likes to work with, and support, colleagues as part of a team working towards a common goal.
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To have excellent communication skills, both verbal and written, with an ability to use active listening skills, and write professionally and appropriately for a range of diverse audiences.
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To have high levels of computer literacy with comprehensive knowledge of Microsoft Office applications, especially Word, Excel and Outlook.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 8 July 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.