Customer Jobs

Do you have a proven track record of success in engaging viewers and driving financial support? If so, GOD TV has an exciting opportunity for you!

We are seeking a dynamic and enthusiastic Broadcast Fundraising Co-ordinator to join our Partnerships team and play a pivotal role in maximising fundraising opportunities through on-air and digital broadcasts. You will be instrumental in engaging viewers and driving financial support for GOD TV's mission to share the Gospel worldwide.  

About GOD TV

GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Broadcast Fundraising Co-ordinator, you will have a unique opportunity to make a significant impact on the growth and reach of GOD TV.  

About the Role

As a Broadcast Fundraising Co-ordinator, you will be responsible for maximising fundraising opportunities through on-air and digital broadcasts. Your key responsibilities will include:

• Developing and executing comprehensive fundraising strategies for on-air and digital broadcasts.  
• Collaborating with production teams to create compelling on-air content.  
• Managing and cultivating relationships with existing and potential donors.  
• Analysing fundraising performance data and optimising results.  
• Overseeing the development of on-air fundraising scripts and materials.  
• Ensuring all fundraising is in line with our charitable aims, fundraising approach and missional pillars (Souls, Israel, Revival).  

For a full list of duties and responsibilities, please refer to the attached job description.

Why Join GOD TV?

This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.

• Position Type: Full-time – 37.5 hours per week  
• Salary: £38,000  
• Location: Home-based (UK) with occasional travel  
• Interview Dates: 7th/8th May

Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.  

We are looking for a talented Marketing Manager to lead and deliver inspiring campaigns that extend our reach, deepen engagement, and strengthen our mission. This is a pivotal role in shaping how we connect with audiences, share powerful stories, and grow support for our work.

At Elam, we are dedicated to supporting the church in the Iran region and beyond. Through discipleship tools like the Safar app, digital resources, and impactful storytelling, we equip and inspire believers while strengthening relationships with partners and donors.

This is a pivotal new role, enabling us to craft more compelling narratives, extend our reach, and connect with new audiences in meaningful ways.

The Marketing Manager will work closely with the Marketing and Communications Director and the Communications team to develop and execute integrated marketing strategies that amplify our mission, promote our core product offerings such as the Safar Discipleship app, and strengthen relationships with donors and partners.

The ideal candidate will bring a combination of creativity, strategic thinking, and data-driven decision-making to deliver impactful campaigns across multiple channels. If you are passionate about marketing, storytelling, and creating meaningful impact, this is an incredible opportunity to make a difference.

Duties and Responsibilities

• Strategy and Planning:
  • Collaborate with the Communications and Marketing Director to create and implement comprehensive marketing and communications strategies, including annual plans, campaigns, creative direction, customer journeys and target audience insights.
  • Develop and execute integrated marketing campaigns across digital and traditional channels to support Elam’s core product offerings, with a particular focus on the Safar Discipleship app.
• Campaign Execution and Management:
  • Oversee the production of a wide range of marketing assets, working closely with copywriters and designers to ensure brand consistency.
  • Plan, execute, and evaluate marketing campaigns, including organic and paid media strategies, to achieve acquisition and retention goals.
• Content Development:
  • Help shape Elam’s story, creating compelling narratives that resonate with diverse audiences, inspire action, and build awareness.
  • Develop impactful marketing materials, including annual reports, publications, email campaigns, and digital content.
• Performance Analysis:
  • Track, measure, and analyse the performance of marketing campaigns, providing insights and recommendations to optimise future initiatives.
  • Monitor the quality of the marketing database, ensuring it supports effective campaign execution and donor engagement.
• Team Collaboration:
  • Work collaboratively across teams to ensure marketing efforts align with organisational goals and priorities.
  • Manage relationships with internal and external stakeholders, including donors, partners, and creative agencies.
• Industry Awareness:
  • Stay up-to-date with industry trends, emerging platforms, and best practices to ensure Elam’s marketing remains innovative and effective.

Essential:

• 3+ years of experience in marketing strategy development and execution.
• Experience producing a wide range of marketing materials, including digital content and publications.
• Strong IT skills, including familiarity with website content management systems (e.g., WordPress), marketing analytics tools, and email marketing platforms.
• Ability to analyse data to evaluate campaign performance and inform decision-making.
• Excellent communication and interpersonal skills, with the ability to build relationships with diverse stakeholders.
• Strong organisational and project management skills, capable of managing multiple campaigns and deadlines simultaneously.
• Commitment to Elam’s mission and values.

Desirable:

• Experience managing a campaign budget and optimising resources effectively.
• Knowledge of Google Analytics and CRM platforms.
• Familiarity with design software (e.g., Canva, Adobe InDesign) and creative asset production.
• Understanding of donor acquisition and retention strategies.

Knowledge and Experience:

• Extensive experience in planning, executing, and evaluating integrated, multi-channel marketing campaigns.
• Proven ability to develop and manage creative strategies that engage and retain diverse audiences.
• Demonstrated ability to create marketing assets that drive engagement, including reports, publications, and digital campaigns.
• Familiarity with data analysis and reporting tools to assess and improve marketing performance.
• Strong background in managing budgets, timelines, and competing priorities.

Skills and Abilities:

• Creative and strategic thinker with a passion for impactful storytelling.
• Strong analytical skills, with the ability to interpret data and make data-driven recommendations.
• Excellent written and verbal communication skills.
• Proactive and resourceful, with a solution-oriented mindset.
• Ability to work collaboratively with internal teams and external partners.
• Flexibility and adaptability to navigate a fast-paced environment and changing priorities.
• Enthusiastic, curious, and eager to stay informed about the latest marketing trends.

Why Join Us?

This is a fantastic opportunity to join a mission-driven organisation where your marketing expertise will make a real difference. You’ll play a key role in shaping impactful campaigns that engage supporters, strengthen partnerships, and grow our reach.

You’ll be part of a collaborative and supportive team, where your ideas and creativity will be valued. If you’re looking for a rewarding role where you can lead strategic marketing initiatives and drive meaningful engagement, apply now!

Sovereign Network Group (SNG) is a leading Housing Association, committed to providing quality, affordable homes and services within sustainable, successful communities. We're led by our values and driven by a strong sense of social purpose, placing our customers at the heart of everything we do.

We have a fantastic new opportunity to join our Communities Team as a Community Asset Lead on a full time permanent basis.

This role will be based from our Basingstoke office, combining time in the office with working from home. There will be occasional travel across our geography, so you'll need access to transport and be happy to travel.

The starting salary is £36,000 - £42,000 depending on experience.

The Role

The Community Asset Lead will coordinate the identification, development and management of our community assets (community centres) across the SNG geography.

You will build and maintain strong relationships with key partner organisations, embedding SNG's community asset transfer policy and procedure, community foundation strategy and corporate plan. 

You'll work closely with our Social Enterprise and Community Investment and Partnership Leads to maximise social investment opportunities to enhance local community development, build capacity within key anchor organisations, and adopt an asset-based community development approach to sustainable delivery.

Key responsibilities include:

• Working with SNG's commercial property, asset management, legal and locality teams to enhance the operation and delivery of community assets
• Undertaking comprehensive asset mapping across the SNG geography to support the effective management of our community resources
• Facilitate payments to lease/licence holders where appropriate and manage the budget line effectively and appropriately.
• Develop, manage and capacity build community organisations to deliver programmes that support the needs and aspirations of the local community
• Represent SNG as a thought-leader and ambassador at events, meetings, networks and other promotional and external engagement opportunities.

What we need from you

You should have previous experience in Asset Management or Housing, managing and developing community assets within the context of community investment.

You'll also have:

• A proven track record of positive stakeholder engagement and relationship management
• A passion for community-orientated working
• Experience in asset documentation, leases and due diligence
• Excellent organisational and IT skills including databases and social media
• Strong operational management skills

What you'll receive from us

• £450 flex-pot annually, discounted shopping & cycling scheme
• 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
• Company pension scheme matched up to 12%, life cover at 4x your salary
• Flexible working - we're committed to giving people flexibility as widely as possible
• Options for private medical insurance, dental insurance & critical illness cover

We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG.

This is a great opportunity to join the team as we progress through an exciting period of change at SNG. We pride ourselves on having a relaxed, supportive and forward-thinking culture, working collaboratively to achieve success.

Work setting: Onsite (immediate start)
Pay rate: Between £12.62 and £14.27 per hour (depending on experience)
Contract: Temporary for 3 months
Hours: Full-time (35 hours per week)
Location: London

Are you passionate about providing exceptional customer service and supporting the academic community? Do you have experience in a customer facing role within the Higher Education sector and enjoy interacting and supporting people? Do you have good IT and organisational skills? This role offers a unique chance to make a meaningful impact on students and staff, ensuring the smooth operation of library services.
 
TPP are recruiting a proactive, organised and friendly Library Services Advisor on behalf of our client, a respected Higer Education Institution.
 
 
The Role: 
As a Library Services Advisor, you will play a crucial role in supporting students and staff, enhancing their learning experience through efficient library services. You will also engage in a variety of tasks, from front-of-house services to administrative duties, ensuring no two days are the same.

Responsibilities: 

• Provide accurate and efficient front-of-house services, including desk-based, roaming, and remote support.
• Prepare the service desk, handle enquiries, and signpost to other teams as needed.
• Offer advice on the use of library systems and equipment and troubleshoot basic issues.
• Process requests for digitised content in line with copyright legislation.
• Assist with stock maintenance, including shelving, displays, and promotional activities.
• Support the Library Service in both front office and back-office functions.
• Ensure the smooth running of library spaces, reporting equipment faults and monitoring the environment.
• Provide basic customer service training to Student Library Assistants.

 
 
Requirements: 

• Good communication at all levels and a proactive attitude.
• Strong IT skills, particularly with Microsoft Office.
• Experience in a customer-focused environment.
• Problem-solving skills and the ability to work within established processes.
• Friendly, approachable, and confident in acting independently and proactively.

 
 
Application: CV only
Interview: 1 stage
Ideal start date: Immediate start

If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Exam Access Arrangements Assessor

Our Additional Learning Support  Department is looking for an Exams Access Arrangements Assessor team member to join us. 
 
We are seeking a passionate and experienced Exams Access Arrangements Assessor  to join our dedicated team. 
 
Join us in shaping the future of our students and make a lasting impact with Macclesfield College!
 
The Role 

• To assess students (16-18, adults and Apprentices) to determine the access arrangements (AA) required.

 
Main Duties for this role include 

• To arrange appointments, notify students interviews, test administration, follow-up discussion, write final reports including recommendations for AA (Form 8), report to students/parents/staff results, recommendations and follow-up.

• To be vigilant in all aspects of learners’ health and safety in compliance with college regulations.

•  To undertake administrative duties such as chasing up ‘no-shows’, data recording on ProSolution and the database for funding and statistical purposes.

• To check equipment used by learners and report any requirements to teaching staff.

Does Macclesfield College sound like the perfect working environment for you? 
 
Check out our benefits on our website to find out more!
 
Pre-employment Screening 
 
All posts are subject to standard pre-employment checks and you will be asked to provide;

• Evidence of your right to work in the UK 
• Proof of Identity
• A minimum of two professional referees to cover a five-year period 
• Health Declaration for any health conditions or disabilities for which you may need the College to make appropriate adjustments.

 
Please note that new guidance in Keeping Children Safe in Education 2023 requires us to carry out an online search as part of our due diligence on shortlisted candidates. This is to enables us to identify any incidents or issues which have might want to explore at interview. Once shortlisting has taken place, this search will be carried out for all candidates who will attend an interview.
 
Please note we reserve the right to close this role earlier if we receive sufficient applications for this post.

REF-220 169

Reporting to the Head of Philanthropy, and working closely alongside colleagues across Major Gifts, Trusts and Corporates, this is a pivotal new role. It aligns with MSF’s strategic fundraising ambitions and will be crucial to securing increased income from new sources.

In collaboration with key colleagues in the Philanthropy Team, the postholder will define an effective prospect research strategy, which they will be responsible for supporting, streamlining and implementing in order to deliver a strong and sustainable prospect pipeline.

The Prospect Research Officer will play a leading role in identifying new sources of philanthropic support from charitable Trusts/Foundations, companies, and individual major donors, to achieve increased income growth in the Philanthropy Team in support of MSF’s strategic priorities.

They will create and implement effective systems, processes and management tools and embed these new ways of working in the Philanthropy Team. They will also be responsible for providing up to date research and due diligence reports on new and existing donors, in line with MSF policies.

DEPARTMENT: Philanthropy

HOURS: Full time, 37.5 hours per week

LENGTH OF CONTRACT: Permanent

LOCATION: Hybrid working: 2 days per week in the London Office

SALARY: Salary: £39,689.92

Internal salary grade: 14.1

Do you love helping people and helping a great charity at the same time?  Are you friendly, clear and compassionate when speaking to our supporters on the phone or in person?  Do you have strong computer skills and a keen attention to detail?

At Birmingham Women’s and Children’s Hospital Charity, we believe there’s always more we can do for our sick kids and women. It’s our mission to raise the vital funds needed to make a real difference to all who use our hospitals and to make our hospital feel just like home. 

We’re looking for a friendly, hard-working, compassionate individual to join our fast-paced team. You will have strong communication skills, with a friendly demeanour and a positive, ‘can do’ attitude.  Sound computer skills are also essential for success.  Our Supporter Services Team is the first port of call for many of our supporters and we hope each interaction is the beginning of a lasting relationship in support of our charity. 

To be successful in this role you will: 

• Have previous experience in a customer services/administrative role

• Be friendly, compassionate and self-motivated 

• Possess a natural ability to engage with people on the phone or in person, and encourage trust and enthusiasm at the start of a supporter’s journey with the charity 

• Be able to work at a computer for significant periods of time, as well as acting as an effective and engaged team-player. 

• Have excellent computer skills – touch-type desirable, confident using a database, ensuring data input is clean and efficient.

• Regular monitoring of a busy team inbox and responding to or forwarding on emails in a prompt and helpful manner, within agreed timescales 

• Have responsibility for the recording of donations and other financial data onto the database and handwritten ledger – ensuring accuracy at all times 

• To ensure timely and efficient thanking of our supporters 

What we offer:

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

• Flexible working and the opportunity to WFH one day per week to support work-life balance
• Generous annual leave entitlement with additional leave for long service 
• Enhanced sick pay
• Free flu jabs
• Charity events throughout the year
• Employer enhanced auto-enrolment pension scheme with 8% employer contribution
• Ongoing commitment to training and professional development

The Charity is committed to equal opportunities and welcomes applications from all suitably qualified persons regardless of their race, sex, disability, religion/belief, sexual orientation or age. 

Successful candidates will have access to vulnerable beneficiaries and will therefore require an Enhanced Disclosure from the Disclosure and Barring Service (DBS). 

If you think you have the qualities we are looking for and the desire to contribute, please download the Job Description and Person Specification and then send us a CV and covering letter explaining how you meet the criteria for the role and making clear why you would like to be considered for it. 

The closing date for return of applications is 8th April 2025.

Age UK York is a local charity passionate about supporting older people in York to live more rewarding lives through practical support and advice. 

Our services aim at improving the quality of life for vulnerable and isolated people, maximizing their independence and helping them to remain safe and comfortable in their own communities for as long as possible.

The Supporting Independence Service (SIS) offers companionship and practical help, maintaining people’s individual dignity, privacy, freedom of choice and being treated with respect.

As the Supporting Independence Manager you will lead and oversees our SIS contract with City of York Council (CYC) and other aligned programmes of work.

You should be confident in conversing with people, some of whom have hearing or cognition difficulties, by telephone, online, and face-to-face. Lone working is required, as is access to transport - you will be required to travel within City of York boundaries to see people in community venues or their home environment, as well as working from our office in Margaret Street, York.   

We focus on doing the best for our service users and colleagues. You'd be joining a friendly team both in the Supporting Independence and Information and Advice Service and the wider organisation.  

Key Responsibilities: 

• Working with the Deputy Chief Executive, set, monitor and manage service budgets; and ensuring effective use of resources 

• Deliver the SIS in line with quality and performance requirements ensuring effective and timely support to local people and continuing development of our offer in line with need 

• Leading the recruitment and selection, support, supervision and training of staff and volunteers in the Supporting Independence Service 

• Leading Age UK York’s relationship with a range of partners including but not limited City of York Council, health partners, the Voluntary and Community Sector, service users and their families 

• Maintain an awareness of current local and national issues affecting older people where necessary, researching new information and resources, also work with partner agencies relevant to our client group 

Qualifications, Skills and Experience: 

• You should be experienced in building a strong and open culture, focused on outcomes for the service users, and have experience of working with older people 

• You are used to working in partnership with other organisations and managing staff, including teams working remotely 

• You have experience of managing a budget, working to control costs and of contract management and working with funders to effectively deliver a service 

• Knowledge and understanding of co-creation practices as part of continuous learning and improvement 

• You should have access to transport to attend external meeting in City of York boundary area 

Salary and Benefits: 

• Up to £28,176.46 pro rata for part time 

• A genuinely friendly and supportive environment 

• Generous holidays – 26.5 days plus bank holidays (pro rata for part-time employees). Additional leave – an extra day of long service.

• Birthday day off

• Enhanced sick pay after 6 months of service 

• Flexible work schedule  

• Potential for funding towards professional qualifications  

• Employee discounts 

• Free eye test  

• Free flu jab  

• Free DBS (Disclosure and Barring Service)   

How to Apply: Please submit an up to date CV and Supporting Statement

Application Deadline: Midnight Tuesday 15th April 2025 

Potential Interview Dates: w/c 21st April 

Equal Opportunity Employer: We are inclusive and welcome everyone – we want applications from people with diverse backgrounds and experiences. 

Business Development Manager – Charity Partners & Programmes

Home/Office Based (Matlock)

Fixed, 37.5 hour per week permanent contract

£30,000 - £32,000 per annum

A fantastic opportunity has arisen to join our Business Development Team as Business Development Manager – Charity Partners & Programmes.

In this role you’ll manage the development and realisation of strategic partnerships & business opportunities that support YHA’s programmes and wider trading objectives, and be responsible for the ongoing management, co-ordination and implementation of a nationally defined YHA’s Challenging Lives programme and partnerships strategy.

Why work for YHA?

Join our team and enjoy a range of exclusive staff benefits that support your well-being and career growth:

• 10 nights free hostel stays per year for you and up to 3 friends or family
• Access to YHA’s staff discount and cash back portal
• Free YHA Membership each year
• Access to support via our Employee Assistance Program

There are many more benefits to working for YHA so please visit our YHA Jobs website for more information.

What will you be doing?

• Leading the Challenging Lives programme strategy - Identifying and managing partnership opportunities to drive charitable impact and trading revenue as well as championing and broadening the impact of YHAs Breaks programme, and developing partnerships and programmes with synergistic organisation.
• You'll build effective relationships, identifying and managing relationships with key charity partners as well as conducting periodical reviews of processes and best practise, setting mutually agreed targets.
• Delivering YHA’s Breaks programme, building relationships with beneficiary organisations, co-designing programmes with them to meet the needs of young people. You will also attend and present the Breaks programme at supporter engagement events as and when required.
• Ensuring all programmes and activities are suitable and impactful for beneficiaries and that due diligence is applied.
• You will build and identify relationships with organisations and businesses to further YHA’s charitable trading interests for example home education network groups, uniformed groups and non-education youth groups.
• Coordinating and facilitating summer camps programmes with the Army, Navy, RAF, and agree activities and ensure special requirements are adhered to and communicated with internal teams providing a full debrief post-delivery.
• Ensuring engagement and buying from key internal stakeholders through robust internal communication processes.
• You'll lead the programme process, coordinating the capture of impact and providing evidence of the Breaks programme to the fundraising team to enable them to report funders. You'll also manage the Breaks programme application process and coordinate the decision panel, keep the Breaks P&L up to date with spend allocation in accordance with the funders wish and or restrictions, managing the customer journey for all Breaks customers and provide accurate content to ensure that the website and all publications are kept up to date and engaging.

What Skills and Experience do you need?

We are looking for candidates with the following qualities:

• Experience of developing partnerships and commercial relationships, ideally at a national level
• Excellent communication skills with ability to build strong internal relationships with key internal stakeholders and experience of influencing at Senior and Executive management level
• Broad knowledge and understanding of YHA’s customer base, education & youth programmes / and wider charity sector
• Excellent organisational skills involving planning, prioritising and proven ability to manage several projects simultaneously, bringing each to completion on time
• Experience of developing and monitoring budgets and KPIs.
• Experience of report writing for varied stakeholders requiring differing levels of detail and summary
• Knowledge and understanding of child safeguarding 
• Ability to work flexibly, including travel throughout England and Wales with occasional evening and weekend working and regular overnight stays  to meet the needs of the business

For more information about the role and the skills and experience required, please refer to the job description.

At YHA, we understand the richness of life experiences, and we place just as much importance on lived experiences as we do on skills and knowledge. We provide a robust induction, ongoing training, and opportunities for personal growth. While certain roles may require specific skills, we welcome applicants from all backgrounds.

Who are YHA?

YHA is a social enterprise with a mission to enrich the lives of all, especially young people. YHA does this by providing brilliant hostel stays and experiences that improve physical health, mental wellbeing and life skills.

If you would like to find out more about YHA the charity, the culture, the heritage and so much more please visit our jobs website.

How do you apply?

Submit your CV and complete the application form (it’s a short one, we promise!). If you need any assistance, please visit the contact page on the YHA Jobs website.

Once the hiring manager has reviewed your application we will contact shortlisted candidates. We aim to get in touch within a reasonable amount of time after the closing date.

PLEASE NOTE All relevant checks are in place to ensure safeguarding and legal requirements of safer recruitment are adhered to. We do reserve the right to close this advertisement early if we receive a high volume of suitable applications.

Administrator

Join a Great Place to Work certified employer!

We have an exciting opportunity for an Administrator to be responsible for organising the logistics and administration of delivering accreditation schemes and publications, within a programme delivery team.

Position: Administrator

Location: Huddersfield

Hours: 22.5 hours per week (Mon – Thurs)

Salary: £14,742.6 (£24,242.40 FTE) 

Contract: 12 months – temporary to cover maternity leave

Benefits: Include 25 days’ holiday, rising to 29 after service increments plus 8 bank holiday, Personal Pension Scheme, Healthcare Cash Plan, Employee Assistance Programme, Staff Awards Scheme, Company Sick Pay Scheme, flexible working patterns 

Closing Date: Thursday 1st May 2025

The Role

As Administrator, you will be responsible for packing and posting of publications orders and stock monitoring, supporting customers on their journey through accreditation schemes, financial administration and post-delivery evaluations. 

Additional duties include the support of the team with the delivery of online training. You will work closely across the team supporting events, publications and projects as well as wider teams as required. 

About You 

As Administrator, you will need to have previous experience of administrative work in a service or customer focussed environment, as well as the following skills and experience:

• Well organised and able to effectively prioritise and handle multiple tasks

• Excellent keyboard skills with working knowledge of MS Office packages

• Strong communication skills, face to face, over the phone and in writing

• Accurate at data input 

• Ability to build relationships internally and externally

• Able to interact and contribute at team meetings and on calls

• Comfortable using video conferencing technology

• Experience of working as part of a team

To apply you will be asked to submit your CV along with a covering letter detailing how your skills, knowledge and experience meet the requirements of the role. 

About the Organisation 

The organisation is a national charity and membership association specifically for nurseries. They work in partnership with nurseries, local authorities, national government and a range of partners to develop an environment in which early learning and care can flourish. 

The organisation is committed to a policy of equal opportunities and is actively opposed to discrimination in society. 

The organisations is proud to be recognised as a Great Place To Work® certified employer. This means employee feedback has determined that they offer a fantastic employee experience with a strong sense of community and workplace pride. This certification is a significant achievement, and the team are incredibly proud that it’s employees feel so positively about their experiences working at the organisation.

You may also have experience as a Business Support Officer, Programme Delivery, Business Administration, Receptionist, Executive, Support Officer, Business Support, Business Development Administrator, Business Support Executive, Officer Administrator, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Lead Instructor

£26,632 per annum
Monday – Friday, 9am – 5pm
Permanent
Much Hadham, Hertfordshire

It’s an exciting time to join our client as they continue to expand their social enterprises. They are seeking an individual with experience in care to support with the day-to-day running of their Ashvale & Orchard project. This is a varied and rewarding role which will see you provide leadership to their Horticulture team where you will hold responsibility for planning, delivering and evaluating activities that build skills, increase knowledge and prepare the children, young people and adults for their future.

What you’ll be doing:

• planning and overseeing the vocational horticulture provision for children and young people with learning disabilities
• ensuring the safe horticultural practice and maintenance of Ashvale including day-to-day preparation and maintenance of the site.
• ongoing evaluation of their programme to set high standards for the team and to build capacity for growth to attract new admissions to the service.
• supporting with the organisation of events within the local area

About you

You will be a motivated and enthusiastic individual with excellent communication skills and the ability to lead and motivate a team. A keen interest in horticulture is essential and experience in a similar role would be preferred but they can top up your knowledge with thier fantastic learning and development programmes. You will have a genuine interest in the people that they support and experience working with people who have physical or learning disabilities. Knowledge of Ofsted or PAMMS would be an advantage to enable you to support with continuous quality improvement.

Why work for them

Based across 60 acres of beautiful countryside, They are a charity supporting children, young people and adult day clients with epilepsy and other complex medical conditions.

Over the past 120 years, they have grown and developed to comprise a non-maintained special School for both boarders and day students, a specialist Further Education College, domiciliary care for College learners, Supported Living in the community, a comprehensive Day Opportunities programme for adult day clients and 24-hour health provision provided by specialist nurses and therapists.

In addition to excellent staff training, employees are also rewarded with various other benefits offered as part of your employment:

• 23 days’ annual leave per annum – 5 service related day’s accrued up to 5 years
• Eligible for Blue Light card – discounts on big brands!
• Discounted gym membership
• Employee recognition scheme
• Life assurance
• Free on-site parking
• Recommend a friend payment up to £500!*
• Confidential employee assistance programme
• Fully paid for DBS
• Contributory pension scheme - eligible employees are automatically enrolled after 3 months at 5% (3% employer contribution)

*terms and conditions apply

How to apply

Please complete an application form and upload an up to date CV on their website. All offers are conditional and subject to receipt of satisfactory pre-employment checks and references including an enhanced DBS check. Please note they are not on a public transport route. The salary range advertised is based on full-time equivalent and appointment on the scale is dependent on the role, qualifications and experience.

Applications will be reviewed and interviews scheduled on a rolling basis; therefore, they recommend that you apply sooner rather than later. They reserve the right to close an advert if they receive sufficient applications ahead of the deadline. If you require reasonable adjustments at application or interview stage, please do let them know as soon as possible.

Equality, Diversity & Inclusion

They embrace diversity and aspire to create a diverse and inclusive working culture. They are proud to be recognised as an Investor in People and to hold Disability Confident status. They are an equal opportunities employer welcoming all applications from across the community.

Safeguarding

The Centre is committed to safeguarding and promoting the welfare of children, vulnerable adults and young people. The successful applicant will be required to undertake an enhanced disclosure through the Disclosure and Barring Service. Some of our positions involve regulated activity relevant to vulnerable children, adults and young people. It is a criminal offence for people who are barred from working in regulated activity to apply for roles that require them to work unsupervised with that particular group. Their vacancies are exempt from the Rehabilitation of Offenders Act 1974.

REF-220347

Join War Child UK as our Database Executive and use your CRM expertise to drive data excellence, enabling innovative fundraising that supports children affected by war.

It’s an exciting time for War Child. We are sector leading with our heritage, connections, and relationships in the world of music, gaming and events. With a talented, hard-working team, we deliver amazing, creative fundraising in spades that has a huge capacity to inspire people.

You’ll be part of a multi-award winning Fundraising & Communications team which prides itself on innovation and collaboration in order to inspire our fundraisers and supporters. As our Database Executive, you'll play an important role in supporting,  maintaining and utilising our database system, Salesforce. We’re looking for a certified Salesforce user who is adept at project management to support the Data Lead, with a variety of projects – ensuring our busy Fundraising & Communications function are fully enabled.  This requires someone who is experienced in data selection, the importing of data and data cleansing. Working with a range of teams at War Child, the Database Executive is  a confident advocate for Salesforce and the importance of CRM,  helping War Child achieve our  objectives  and provide  the best possible  service to our donors, supporters, participants and staff.   

If you share our values and believe that children’s lives should not be torn apart by war, we want to hear from you. Below are some of the experiences and qualities were looking for. However, if you don’t meet every aspect of the role criteria, we still encourage you to apply – your skills, experiences, and perspective could be exactly what we need to enable War Child to support more of the world’s most vulnerable children.

• A Salesforce user (or equivalent through relevant experience) with good working knowledge of Salesforce system administration.
• Someone who can manage database-related projects effectively, accurately and to set timeframes, from start to finish.
• Experienced in data selection for mass fundraising appeals – with excellent attention to detail.
• Experienced in importing and exporting data with data loader.
• Understanding and appreciation for excellent data quality, using your passion and skills to manage data cleansing projects to the highest possible standard.
• Committed to Salesforce best practice and staying abreast of developments on the Salesforce platform and wider Salesforce and Salesforce org community.
• Able to manage a variety of stakeholder requirements and priorities simultaneously, to resolve requests in a timely, logical and accurate manner.
• A naturally collaborative person, who enjoys working with others and communicating with a variety of stakeholders to complete projects and problem solve.

What we can offer you

At War Child, we genuinely value different ways of working. From day one, we’re open to discussing flexible options, including hybrid working, flexible hours and compressed hours. Our goal is to support our employees to do their best work while ensuring we continue to deliver for children affected by conflict. Some of our benefits include:

• Flexible working culture and flexible public holidays
• 28 days annual leave (pro-rata), plus bank holidays, which increases by one day per year on your work anniversary, up to a maximum of 33 days.
• Pension - 5% employer contribution (increasing to 6% after one year’s service), with minimum employee contribution.
• Health and wellbeing - employees may take advantage of a healthcare cash plan, a GP 24/7 helpline, cancer cover, and a range of wellbeing initiatives and training. All employees have access to free, confidential one-to-one wellbeing consultations with trained counsellors.

This role offers an incredible opportunity to make a tangible difference at a time of unprecedented need. Join us in standing up for children affected by war and help create a future where no child’s life is torn apart by conflict.

Our Organisation

You will work a combination of office, client-home, community, and home-based working. Causeway is a 4-day week employer, so you will work 32 hours over 4 days a week. Causeway is a London living wage employer. You will receive a 6% pension contribution, rising to 12% after two years service. We also offer an employee assistance programme that provides free financial, legal, and mental health advice and support to our employees. We provide core training, and continuous learning and development throughout your career with us. Travel schemes such as cycle to work and travelcard loans are also available.

The Role

To provide a high-quality housing management service, ensuring outstanding customer service and service delivery, by a being a primary point of contact for tenants. Manage a patch of approximately 100 units. Engage with tenants to provide a responsive efficient housing management service that is consistently excellent for all tenancies. Housing Officers are expected to carry out the vast majority of their duties (70%) at our managed accommodation. 

£27,500 per annum (pro rata)

Fixed term – 6 months

20 hours per week

Part home/part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated, and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Supporter Engagement Assistant. You will be joining a dedicated team of 11 who provide the highest level of customer service and directly engage with members of the public by responding to enquiries and engaging in conversations.

As the first point of call for both our supporters and members of the public, you will be handling telephone calls, emails, live chat, text, social and even the odd letter.

This role requires you to ‘think with your head’ and ‘act with your heart’ to ensure that the very best experiences are had by those that contact and engage with us. At times these can be difficult conversations with distressing content relating to children, but you will have access to comprehensive support and experienced colleagues.

You will have an aptitude and experience of using a variety of communication methods, and knowledge of databases. You will work collaboratively as part of a team; you’ll be a proactive problem solver with the ability see cases through to a successful resolution.

Our Supporter Care service is available from 9am to 5pm, Monday to Friday.

If you have any questions about this role, please contact Vicky Johnson, our Head of Supporter Care.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Monday 14 April 2025.

Interview date: Week commencing 28 April 2025 via video conferencing (MS Teams).

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work one or two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, disabled candidates, and from men, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)