Customer Jobs

Wildlife Fundraiser

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?

Join us at Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser! 

If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

Position: Wildlife Fundraiser - Bracknell

Ref: JUN20248493

Location: Bracknell

Salary: £24,890.00 - £26,720.00 per annum

Contract: Permanent

Closing Date: Sun, 21st Jul 2024

The Role

Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members. 

Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.

What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.

If you would like to learn more about this role, there will be an open briefing session on Microsoft Teams on the date below:

Saturday the 13th July at 11 am

We are looking for starters to join from July, and we reserve the right to close this vacancy once sufficient applications have been received.

About You

What we need from you:

• A passion for conservation;
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience advantageous.

Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience. 

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form to get started. Should you be shortlisted, you will be invited to complete a short video questionnaire.

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.

Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP

Wildlife Fundraiser

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?

Join us at Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser! 

If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

Position: Wildlife Fundraiser - Bognor Regis

Ref: JUN20248474

Location: Bognor Regis

Salary: £24,890.00 - £26,720.00 per annum

Contract: Permanent

Closing Date: Sun, 21st Jul 2024

The Role

Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members. 

Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.

What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.

If you would like to learn more about this role, there will be an open briefing session on Microsoft Teams on the date below:

Saturday the 13th July at 11 am

We are looking for starters to join from July, and we reserve the right to close this vacancy once sufficient applications have been received.

About You

What we need from you:

• A passion for conservation;
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience advantageous.

Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience. 

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form to get started. Should you be shortlisted, you will be invited to complete a short video questionnaire.

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.

Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

Your role

As Shop Manager at Scope's Liverpool shop, you’ll have autonomy to run your shop using your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be  generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You will have relevant experience in retail but a great attitude and willingness to learn is just as important.

About you

As Shop Manager you’ll be passionate about retail and have a love of fashion with experience of running a shop, or you’ll be looking for a management role as the next step in your career. To be successful, you’ll need a commercial, can-do attitude and always put the customer’s needs first. You’ll be a dedicated team player with a strong work ethic, a great attention to detail, solid IT skills and a creative eye for displays. We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - Full time, 35 hours per week

Location - 9 Lord St, Liverpool, L2 9SA

Shop hours

It’s important for you to know that Scope Charity Shops are open every day. So some weekend and Bank Holiday cover is needed. Our full time hours are 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity and encourage applications from disabled people and people with impairments, conditions, and access needs. We are dedicated to creating a workforce that is a true reflection of the communities we serve. If you are disabled, have the skills, and or the experience to do the job, then we would love to meet you for an interview. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some disabled applicants and applicants with an impairment, condition or access need, might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

A catastrophic event can change everything. Every year, across England and Wales, there are 20,000 major trauma cases and 16,000 deaths following injury. 30% of major trauma patients acquire a physical disability, and there is a 40% increased chance of mental health difficulties following major traumatic injury. Day One Trauma Support is the only charity supporting all major trauma patients, regardless of their type of injury.

Do you want to join the team that raises invaluable income to fund the practical and emotional support to enable patients to navigate the challenge of the life that lies ahead?

We are looking for a Fundraising Assistant to join the small but mighty fundraising team at Day One Trauma Support and do just this, could that be you?

The Role

As Fundraising Assistant, you will be a pivotal part of the team – helping to raise the profile of the charity, growing their supporter network and generating income. This is a varied role and a fantastic opportunity to develop your experience and skills working in the charity sector.

Main duties include:

• Delivering exceptional donor care and stewardship. 
• Dealing with enquiries and administrative tasks efficiently and accurately.
• Managing the supporter database, ensuring records are kept updated and that data policies and procedures are adhered to at all times.
• Supporting the fundraising team with planning and delivery of events, as well as attending events to assist on the day as required. 
• Creating engaging content for Day One’s social media channels.

The Person

We are looking for someone with exceptional customer service skills, and experience of working in a customer facing role. You must be enthusiastic, passionate and hard working. We are also looking for someone who has experience working towards and meeting/exceeding set targets. A knowledge of using social media and great attention to detail is key.

If this sounds like you, and you are eager to join the team at Day One Trama this could be the hugely rewarding next step in your career!

Why Day One Trauma Support?

Not only is Day One Trauma Support hugely passionate about the individuals whose life it changes every year, the charity also puts significant emphasis on staff welfare and offers all employees the opportunity to be part of an inclusive organisation with an approachable senior leadership team. This organisation has a range of benefits and promotes a culture that ensures all staff feel valued and respected, but also supported in their roles.

The position will be home based and require regular travel to Leeds, and further afield as required. The charity is inherently flexible and offers variable working patterns and reduced hours for those that may need.

How To Apply?

If this sounds like the type of role and charity that could suit the next phase of your career, then do get in touch. To register your interest please apply here, or for more information contact Charlie or Leanne at Charity Horizons.

Please note: If you would like to submit an application or express your interest in an alternative format, such as audio or video upload, please contact either Charlie or Leanne who will be happy to advise on this.

Please also be aware that Charity Horizons use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.

Our dedicated team of Stock Transport Drivers support our retail shops every day to supply essential stock which is crucial to their success.  This allows our shops to raise much needed funds to deliver our mission, An Equal Future for disabled people and their families.

Permanent - full time, 35 hours a week

The role

As a Stock Transport Driver, you will be responsible for moving donations, including clothing for Scope Retail Area 18 across Devon, Cornwall and Somerset.

You will deliver a great customer experience to our donators when collecting or delivering donations. 

We will ask you to keep your vehicle and stock secure plus plan for routine maintenance and repairs.

About you

As a Scope Stock Transport Driver, you’ll need a full, clean driving licence with a willingness to undertake relevant training.

You’ll enjoy delivering great customer service and have a professional, courteous manner with the general public.

You must also be able to able to lift heavy and/or bulky items and happy to be trained in the use of lifting equipment for very heavy items.

You’ll enjoy being out and about working outdoors, in all weathers, travelling far and wide in your area.

We ask you demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people. 

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 35 days annual leave
• flexible working (where we can)
• company pension
• excellent training and career development
• strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an Equal Future for disabled people.

How to apply

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

Wildlife Fundraiser

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?

Join us at Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser! 

If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

Position: Wildlife Fundraiser - East Kent

Ref: JUN20248473

Location: East Kent

Salary: £24,890.00 - £26,720.00 per annum

Contract: Permanent

Closing Date: Sun, 21st Jul 2024

The Role

Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members. 

Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.

What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.

If you would like to learn more about this role, there will be an open briefing session on Microsoft Teams on the date below:

Saturday the 13th July at 11 am

We are looking for starters to join from July, and we reserve the right to close this vacancy once sufficient applications have been received.

About You

What we need from you:

• A passion for conservation;
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience advantageous.

Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience. 

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form to get started. Should you be shortlisted, you will be invited to complete a short video questionnaire.

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.

Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP

We’re looking for a Recruitment Coordinator to join us for a 6-month contract to support the delivery of our high-quality recruitment service.

As a Recruitment Coordinator, you'll support the wider Recruitment team in providing a first-class recruitment service to both hiring managers and candidates.

This is an exciting position where you can use your skills and experience to help one of the UK’s largest charities find the best people to join our workforce and support our mission to fund life saving research.

Supporting the recruitment for both our retail and office roles, you'll play a key role in the day-to-day coordination of the recruitment service including:

• writing and placing engaging adverts
• arranging interviews
• providing feedback to candidates
• making offers of employment

You'll be an ambassador for British Heart Foundation (BHF), providing a seamless experience for our candidates at every touch point of the process. You'll also be able to get involved in recruitment project work around our career site, recruitment processes and systems.

Working arrangements

This is a 6-month fixed term contract, with the potential of being extended thereafter.

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average. The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.

About you

With excellent communication skills you'll be able to build strong working relationships with managers from across all areas of the business. You’ll have sound knowledge of recruitment practice and how to implement it in an in-house environment.

Ideally, you'll have proven experience of working in a customer facing role or a position where you are providing excellent customer service. You’ll also have up-to-date knowledge of recruitment/employment law and an understanding of how it impacts BHF processes and procedures.

To be successful in this role you will:

• be a team player
• be proactive and efficient and focused on getting results
• have strong time management skills
• be IT proficient with intermediate knowledge of the Microsoft Office Suite (Word, Excel and PowerPoint)
• have excellent communication skills, both verbal and written

About us

Every single one of us is vulnerable to the heartbreak caused by heart and circulatory diseases – they are the world’s biggest killers. But the research we fund represents hope. And nothing matters more than finding cures and treatments that give us more time with the people we love.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day.

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview process

First stage interviews will be a short one-way video interview, successful candidates will then be invited to attend an interview via MS Teams.

How to apply

It’s quick and easy to apply for a role at the BHF. Just click through to our careers site to apply. All you’ll need is an up-to-date CV and a supporting statement, outlining your interest in the role and how you meet the role’s criteria.

As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, the BHF will use anonymous CV software as part of the application journey.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Should you need any adjustments to the recruitment process, at either application or interview, please contact us.

Please note that we are unlikely to be able to sponsor applicants for this role, as it does not meet the minimum salary criteria for sponsorship eligibility.

Location: Birchwood, with some travel around site locations across Warrington 

Benefits: 27 days (plus Bank Holidays)

Internally the job title will be Business Administrator. 

This Business Administrator role is an exciting opportunity for someone with previous HR or administration experience to join us and help coordinate administration across our service. 

About us 

Our vision is to reform adult social care in the North West through person –centred, outcome driven services. 

We empower our staff to advocate for system change and inspire them to lead by example, promoting dignity and wellbeing for all those we support.

At Catalyst Choices, we deliver a variety of support for adults with additional needs like learning disabilities, autism or physical disabilities. We also support older adults who’ve developed challenges with their memory or mobility.

We’re strong believers in personal choice so we make sure every care package we develop has the person receiving it front and centre. 

As a Community Interest Company, we exist to benefit those around us, not to maximise profits. Any surplus is reinvested back into the business or our communities, and employee ownership means that our staff influence the strategic decisions made by our senior leaders as well as being rewarded financially by sharing in any profits we make.

As Business Administrator you will coordinate and complete the administration for all aspects of the employee lifecycle, specifically: 

• Attraction & recruitment

• Onboarding

• Staff development

• Retention

• Performance management 

• Engagement 

• Succession Planning 

• Exit 

• Ensure accurate record keeping for all HR processes using internal systems, iTrent & Sharepoint. 

Furthermore, you will undertake service administration including:

• Ensure completion of business-critical processes, e.g. service returns. 

• Manage new customer contracts, assessments and assist the Finance team with invoicing. 

• Complete Client Finance and assist with company audits. 

• Adhoc administration support for the Management Team, tasks could include: report writing, correspondence, minute taking and high-level administrative support for formal meetings and hearings. 

• Adhoc project coordination support for transformation and development projects. 

You’ve got the skills and experience: 

• 2+ years’ experience in previous HR or administration role.

• Experience of HRIS management software, iTrent or similar. 

• Knowledge of employment law, regulatory compliance and HR best practices.

• Excellent communication, interpersonal and problem-solving skills.

• Capable of task prioritisation, ability to manage multiple projects simultaneously and meet deadlines. 

• Aptitude for working with systems. 

• Comfortable with complexity and ambiguity. 

• Excellent customer service skills, ability to work with a range of stakeholders to achieve desired outcomes. 

• Strong written and verbal communication skills. 

• You are positive and outgoing, a natural “people” person. 

The type of person we’re looking for

Collaborative: You are someone who thrives on working through and with other people. You ask for help when you get stuck. 

Growth: You are motivated to make the most out of opportunities for our clients, the organisation and yourself. You are committed to your own professional development, and the growth of our quality and reputation as a provider. 

Openness: You are not set in your ways, but open to new ideas and ambitious to do good. You are thoughtful, curious and embrace constructive challenge, welcoming change even if you find it difficult.

Ownership: You take responsibility for your role, accountable for your actions as we celebrate success and seek to improve where necessary. You are not someone who hides their mistakes, rather you use your learning to improve your practices. 

In return we offer 27 days annual leave, NEST pension, cycle to work scheme, electric car scheme and an employee benefit portal. 

To apply, please email your CV and covering letter of no more than 250 words, to Grace Nolan via the apply button. 

Closing date 7 July 2024. 

Job Description –Trusts and Grants Manager

Reporting to:  Senior Trusts and Grants Manager

Location: Hybrid / London Office

Contract: Permanent

Hours: 35 Hours

Salary: £39,414 - £41,488

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s largest food redistribution charity, working with a network of 18 independent organisations to make sure good quality surplus food reaches people who need it most, rather than being wasted. We rescue food from farms, factories, supermarkets and food outlets and send it to almost 9,000 charities working on the frontline to support their communities. FareShare food nourishes people in need and connects them with vital support services to help them build a brighter future.

Every day, millions of people skip meals or go without any food, driven to food insecurity by the cost of living crisis. Yet at the same time, over three million tonnes of good to eat food goes to waste in the UK – enough for 7 billion meals.

 In 2023/24, FareShare redistributed enough food for almost 135 million meals, but we know there is more food out there that could be used to support communities in need rather than needlessly wasted. This is an exciting time to join FareShare, as we embark on a new, ambitious three-year strategy that will maximise the social and environmental impact of rescuing surplus food.

 
FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

 Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting frontline charitable organisations that tackle the cause and not just the symptoms of food poverty.

 Our Values: Passion – for our cause and the challenge that lies ahead.

Ambition – to go the extra mile and drive the change that must happen.

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries.

Collaboration – it’s only by working with others that we can be stronger.

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

We are looking for an exceptional Trusts and Grants Manager to play a crucial role in ensuring the ongoing success and expansion of our partnerships with trusts, foundations and statutory givers. Working closely with the Senior Trusts and Grants Manager and four more team members, this new role will lead on nurturing high-value relationships with prospective trusts who have capacity to give large funding to FareShare.

As the cost of living crisis pushes millions into food insecurity, and the world is faced with a climate emergency, the difference you can make by joining the Trusts and Grants Team is substantial. Our dual social and environmental purpose has never resonated more with partners and we have just launched an ambitious strategy to double the number of meals we can provide, amplifying our impact and presenting a compelling case for support.

The Trusts and Grants and Manager will take on the management and stewardship of a diverse portfolio of high-value funding relationships, while developing new partnerships with a range of givers. The role will also be responsible for managing and developing a Trusts and Foundations Officer to support team objectives.

You will be a strategic thinker, used to working with high value grant making professionals and trustees and with senior staff and stakeholders within your own organisation. You will have a strong track record in income generation and supporter stewardship and have excellent communication skills. Cross team collaboration is crucial to the role, and you will be able to demonstrate strong relationship building and influencing skills.

Main areas of responsibility

• Build relationships with portfolio of five and six figure trust supporters, understanding their motivations and tailoring opportunities and communications to cultivate strong, long-lasting partnerships.
• Foster a deep understanding of FareShare’s work and strategy to create persuasive fundraising proposals that inspire and solicit funds. This includes developing relationships across the organisation to build a sound understanding of FareShare operations and where support is most needed
• Champion and input in to the teams prospecting process, using your own research and sector knowledge to take new opportunities from identification through to solicitation, particularly focussing on those with multi-year and high value potential.
• Develop innovative and personalised stewardship plans, in collaboration with senior colleagues when appropriate, to deepen funder relationships. Craft compelling written communications including emails, proposals, and reports to showcase the impact of trust support and celebrate key milestones. Lead calls, meetings and visits to strengthen funder partnerships and engagement with our work.
• Provide supportive management to a Trust and Grants Officer, offering regular advice and guidance, identifying opportunities for development and monitoring performance objectives in line with the organisational and team strategy.
• Play an active role in developing and delivering the Trusts and Grants team strategy contributing to planning and management of team objectives, and supporting the Senior Manager to motivate the team and drive trust income.  
• Work with colleagues across the Fundraising sub-teams to maximise cross over opportunities between income areas.
• Maintain accurate records of partner interactions in our CRM system and shared files, and consistently update financial records and account plans.

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Person Specification

Experience

• Experience of securing and successfully managing five and six figure grants and multi-year gifts from a range of grant makers, including project funding and unrestricted funding.
• Experience in prospecting for new high value business opportunities via multiple research channels and soliciting new donors to make significant gifts.
• Experience in writing compelling funding applications and impact reporting.
• Experience in developing and presenting complex project and financial information to support compelling funding proposals.
• Experience of successful cross department working with senior colleagues to deliver on funding objectives and budget.
• Experience of line management or transferable skills to line management.

 Skills, knowledge and abilities

• Strong up-to-date knowledge of the trust, grant and foundation landscape.
• Excellent written and verbal communication skills, particularly in writing proposals and presenting to or meeting with funders.
• Proven ability to form good working relationships, both internally and externally.
• Ability to assimilate strategic plans into compelling funding proposals.
• Excellent numeracy skills with the ability to work with complex budgets and present them to funders.
• Ability to work on own initiative, meeting objectives and managing competing priorities and tight deadlines under pressure.
• IT Literacy and ability to use a CRM.

 Desirable Criteria

• Experience of Statutory fundraising
• Interest in the impact of food waste on the environment
• Interest in food poverty and its causes

Values and behaviours

• Enthusiastic approach and ability to work in a team
• Proven ability to develop and maintain good working relationships
• A commitment to Equality and Diversity
• An appreciation of FareShare’s mission and strategy

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

Bristol Talent Scout
Location: Bristol
Salary: £30,000 per annum
Hours: Full Time

Standing Tall is an innovative not-for-profit reducing homelessness. 80% of the people we help are still off the streets and in the same job 12 months later. We’re looking for an exceptional person to lead and deliver what we do in Bristol. 

We’re looking for a versatile person who makes things happen and has exceptional emotional intelligence. If you’re looking to make good change happen and join a small start-up with a big social mission, you’re in the right place.

Our Mission 
Standing Tall is a not-for-profit that matches people experiencing homelessness with stable jobs and safe homes. We know our model works because 80% of the people we help are still off the streets and in the same job one year later! Last November we won Social Enterprise UK’s ‘One to Watch’ award. 

This year, we’re growing our operations into Bristol, Liverpool, and Leeds to add to our existing operations in Birmingham, Manchester, and London.

About the role... 
What you’ll be expected to do:

• Assess and support people for 12 months who have been through homelessness, placing them in stable jobs and safe homes
• Build partnerships with businesses willing to work with Standing Tall to employ people who have been through homelessness
• Recruit, train, and support Standing Tall’s Amici Hosts to provide safe homes for people who have been through homelessness
• Having responsibility for Standing Tall’s operations and activities in Bristol.

A bit about you...
What we're looking for:

• A person who has strong motivation with fire in their belly for social justice and has a genuine passion to help people reach their potential.
• A person with exceptional emotional intelligence to assess an individual’s motivations.
• A person with a commitment to quality will naturally focus attention on delivering the highest standard of service possible.
• A person with exceptional resilience and adaptability, has a strong sense of identity and will change their approach to ensure outcomes are still achieved.
• A person who can lead bringing all he/she/they have/has to offer to work with others so the best outcome can be achieved.
• A person with financial competence to monitor budgets and understand the financial implications of how services are delivered.
• A person who can think commercially to identify and secure opportunities and build financial surpluses.

Application deadline: 5pm on Thursday 11th July.

If you are shortlisted, you will be invited to an assessment centre day in Bristol taking place on Tuesday 30th July from 9:30 am to 4:00 pm. Please keep this date free as we will not be able to offer any other date. We may choose to arrange a video as part of the shortlisting process too.

If you do not hear from us, please assume you have not been successful. As a small organisation, we don’t have the capacity to provide feedback.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Standing Tall is committed to diversity, welcoming applications from anyone who can demonstrate the key competencies we need. We celebrate diversity and we want to attract people who have had different life experiences.

No agencies please.

Wildlife Fundraiser

Nature is in crisis, and your help is needed! Join Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser!

Are you looking for an exciting opportunity that allows you to integrate your passion for nature with your exceptional communication skills?

Join us at Europe's largest nature conservation charity and make a real difference as a Wildlife Fundraiser! 

If you don’t have fundraising experience… don’t worry; full training will be provided! A company van is just one of the amazing benefits you will receive as part of your role… so apply today!

Position: Wildlife Fundraiser - Carlisle

Ref: JUN20248316

Location: Carlisle

Salary: £24,890.00 - £26,720.00 per annum

Contract: Permanent

Closing Date: Sun, 21st Jul 2024

The Role

Each day you will travel to different venues, set up an attractive fundraising stand, and spend the day actively engaging with members of the public, spreading awareness about our conservation efforts and inspiring individuals to become lifelong members. 

Don't worry if you're not a wildlife expert yet – you will be provided with comprehensive training to equip you with all the knowledge you need. Plus, you'll enjoy the added perk of a company van, with fuel and parking costs paid for.

What's even better? You'll have the flexibility to choose a contract between 3 to 5 days per week, and enjoy the stability of a set salary, rather than working on commission. With 34 days of annual leave (including bank holidays) and opportunities for sabbaticals, we value your work-life balance and well-being.

What do current employees say about this fantastic position?

‘Securing a membership is always a great feeling that stays with you. Being able to talk about things you are passionate about and learn a lot about wildlife is a real plus.’ Fun, challenging, requires resilience, great colleagues.’ - Membership Fundraiser - Current Employee

But it's not just about the benefits – it's about the impact you'll make. Join a team that's dedicated to preserving nature and inspiring others to do the same. Your role will be pivotal in driving positive change, and you'll have the support of a diverse and inclusive community every step of the way.

If you would like to learn more about this role, there will be an open briefing session on Microsoft Teams on the date below:

Saturday the 13th July at 11 am

We are looking for starters to join from July, and we reserve the right to close this vacancy once sufficient applications have been received.

About You

What we need from you:

• A passion for conservation;
• Ability to work to targets;
• A driver's licence valid for use in the UK;
• Happy to work 3 out of 4 weekends;
• Willingness to work outdoors and independently;
• Fundraising/Sales and Customer Service experience advantageous.

Whether you're from a hospitality, customer service, sales, or volunteering background, we're more interested in your negotiating/storytelling skills and enthusiasm than your previous experience. 

If you're ready to embark on an exciting journey and help create a world richer in nature, apply now! You will be asked to upload your CV and complete a short online application form to get started. Should you be shortlisted, you will be invited to complete a short video questionnaire.

Additional information

This role is not eligible for UK Visa Sponsorship - the successful applicant will need to have a pre-existing Right to Work in the UK in order to be offered an employment contract.

The Charity is an equal opportunities employer. This role is covered by the Rehabilitation of Offenders Act 1974.

Please note that we are actively recruiting for this vacancy and reserve the right to close once sufficient applications have been received.

The charity are committed to developing an inclusive and diverse organisation, in which everyone feels supported, valued, and able to be their full selves. To achieve this vision of creating a world richer in nature, the team need more people on nature's side and more diverse people. People of colour and disabled people are underrepresented across the environment, climate, sustainability, and conservation sectors. If you identify as a person of colour and/or disabled, we are particularly interested in receiving your application. You can contact the team to discuss any additional support you may need to complete your application.

Before applying for this role, we recommend reading through the candidate guidance notes once you have been redirected.

Please note: This role is being advertised by NFP People on behalf of the organisation #INDNFP

Head Chef 

Bury St Edmunds 

£29,000 per annum 

Full Time (37 hours per week split over 5 days 0700-1430) 

Permanent 

Working pattern to be discussed at interview, however weekend and early morning work will be expected as we run our catering service 365 days a year. 

Our client is currently looking for a Chef to support the Catering Manager to provide a first-class customer experience by delivering a high-quality food service, that is nutritional and value for money for their residents, visitors and guests across their Independent Living service. 

The successful candidate must be a strong leader who is able to take over all aspects of a kitchen. An extremely high level of cleanliness must be observed and an ability to run a disciplined team is essential. 

What you will be doing: 

• Supporting in the monitoring of budgets related to the running and management of the kitchen / restaurant. 

• Ensuring that there are sufficient supplies of good quality utensils, cutlery and crockery. 

• Manage the kitchen and staff to ensure a consistent service is provided to their residents. 

• Support the Catering Manager to develop a catering service that meets the needs and expectations of their residents. 

• Ensure that all kitchen equipment is in accordance with H&S regulations, policies and procedures. 

They’d love to meet someone with: 

• Experience of managing and kitchen and its team. 

• Experience of producing a variety of menus on a 4-weekly rotation. 

• Experience of managing a tight budget. 

• Commercial kitchen experience. 

• Experience of working with fresh and scratch cooking. 

• A passion for producing high quality food and food service. 

Amongst what they offer you is: 

• A competitive salary from £29,000 per annum. 

• 28 days holiday PLUS Bank Holidays (rising to 33 days plus bank holidays with length of service). 

• A generous contributory pension scheme. 

• Enhanced family leave. 

• Private health care. 

• Free life assurance. 

• Access to an extensive suite of wellbeing services and tools including a digital gym. 

• Opportunities for learning and development. 

• Discounted gym membership. 

• Retail discount scheme. 

Please note the successful candidate will need to complete an enhanced DBS application prior to start date being confirmed. 

Closing date: 1st of July 2024 

Interview date: To be confirmed 

They reserve the right to close this recruitment if it is deemed that they have received a suitable number of applications. On this basis they  would advise that applications are submitted as soon as possible. 

This role will see the successful candidate manage and develop a portfolio of successful national events. You will be involved in all aspects of the project management cycle from marketing and participant recruitment to supporter stewardship and race day logistics. With support of the Senior Fundraising Manager (Events & Community) you will prepare and track budgets for your assigned events and continuously look for opportunities to improve income and participant retention.

The role requires a good attention to detail, strong prioritization skills, sensitivity and flexibility. Whether you come with direct events fundraising experience or have transferable skills that the role requires, we will support and develop you to excel in your role.

Meningitis Research Foundation is based in Bristol, but the role is flexible and is open to remote working with monthly visits to the office (this will need to be more regular during events season). We offer an annual salary of £23,000-£28,000 (job titles and salary banding currently under review), 6% employer pension contribution and employee assistance program alongside annual leave of 25 days per year. You will report directly to the Senior Fundraising Manager (Events and Community) within the Fundraising Team. This is a really exciting opportunity to join Meningitis Research Foundation and build a career with a world-leading charity working to defeat meningitis.

Key Responsibilities

· Manage a portfolio of national events including TCS London Marathon and Great North Run executing the planning, delivery and evaluation of these events

· Inspire individuals with a connection to the cause to take on events for Meningitis Research Foundation to support our vision of a world free from meningitis

· Deliver marketing and recruitment strategies to ensure we reach our targeted number of participants for each event

· Deliver best in class stewardship (across phone, email, SMS and post) to all supporters ensuring they have the best experience with Meningitis Research Foundation

· Work with the Senior Fundraising Manager (Events & Community) to ensure we maximize income potential from each event through improving key performance indicators i.e. average value

· Develop the events portfolio by evaluating and monitoring current products and seeking out new events when appropriate

· Manage relationships with external partners including event companies, logistical suppliers and fundraising platforms

· Work with the Communications Team and Senior Fundraising Manager (Events & Community) to identify strong supporter stories and PR opportunities

· Seek opportunities to share knowledge and learning with other members of the Events & Community Team

· Identify supporters with high value potential (i.e. corporate or major donor) and ensure they are shared with the Head of Fundraising

· With the support of the Senior Fundraising Manager (Events & Community)  create and deliver budgets and KPIs targets for your area ensuring you monitor and report on progress against these budgets and KPIs

· Other duties as reasonable requested by the Senior Fundraising Manager (Events & Community) or Head of Fundraising

Skills and experience required

· Strong project management skills and the ability to work on multiple projects simultaneously

· Good organisational and administrative skills, able to prioritise, juggle multiple tasks and work to deadlines

· Excellent written and verbal communication skills

· Excellent attention to detail

· IT competent including Microsoft office package, Teams and Outlook

· Numerate, able to understand and manage financial information

· Experience managing external partner relationships

· Proven experience and current understanding of the events fundraising market

· Working knowledge of social media

· Experience using a CRM or database

· Effective team player with an ability to build effective working relationships

· Self-motivated and able to work on own initiative

· Ability to demonstrate our organisational values in all areas of your work

· Able to work occasional unsocial hours and a willingness to travel, occasionally overnight for events

Based at one of the Wales offices (Cardiff, Newport, Swansea or Wrexham)

Ref ADM-241

Are you a proactive, efficient and collaborative individual with a proven record of working in services providing administrative support in a busy, pressurised environment?  Do you have experience of working in services which provide support to people who have faced adversity and disadvantage? 

If so, St Giles is looking for a highly motivated Personal Wellbeing Administrator to join our team and provide vital administrative support to teams across one or more contracts awarded by the HMPPS to deliver Personal Wellbeing services in Wales.

About St Giles Trust
An ambitious, well-established charity that helps people facing adversity to find jobs, homes and the right support they need.  Central to our ethos is our belief that people with first-hand experience of successfully overcoming issues such as an offending background, homelessness, addictions and gang involvement, hold the key to positive change in others.  

Who are we?
St Giles is an award-winning social justice charity using expertise and real-life past experiences to empower people who are not getting the help they need. People held back by poverty, exploited, abused, dealing with addiction or mental health problems, caught up in crime or a combination of these issues and others. We show people there is a way to build a better future for themselves and those they care about and help them create this through support, advice, and training. Our peer-led services form the backbone of our work, putting people with lived experience at the centre of delivery, design, and evaluation of support and services across the UK.

The Wise Group is a leading social enterprise which is proud to be making a difference to people’s lives. We’re proud because we help people to find jobs, provide advice to people struggling to heat their homes and support people to find their feet following time in prison. To do this, the Wise Group works in partnership with everyone from large businesses to national and local government and third sector organisations who provide essential specialist support to our customers. Together, we’re greater than the sum of our parts.

The Wise Group and St Giles came together a few years ago to form a partnership with the aim of supporting the Probation Resettlement reforms by offering a high-quality service underpinned by staff who have lived experience and cultural competency. To date we have been awarded more than 20 contracts to deliver Personal Wellbeing, Finance, Benefit & Debt and Women’s Services across England and Wales.

About this key role

Our successful candidate will monitor and manage the receipt of referrals from Probation through the Customer Approved System (CAS) ensuring they are successfully assigned to Personal Wellbeing Coaches using the appropriate guidance and process, ensure all inputting is accurate and within agreed timescales, plus provide regular activity reports to the Personal Wellbeing Manager.  You will be the primary point of contact for all enquiries, external and internal to ensure communication channels are clear and effective, while also liaising with external stakeholders (e.g. Prisons), delivery partners, spot purchase providers and other agencies to arrange appointments, referrals, and generally ensure information exchanged is done in a clear, timely and effective manner.

Developing and maintaining an Estates log and diary to ensure the team always have an approved site to meet service users in mandated locations when needed and providing administration for meetings, including bookings, invitations and minute-taking, are also vital duties.

What we are looking for

• Experience of managing Customer Relationship Management systems, including inputting data and creating reports
• An understanding of the barriers faced by people with complex and multiple needs
• Knowledge of Trauma Informed practice and how to apply it in supporting service users
• Ability to develop and maintain means by which compliance with policy and procedure can be effectively monitored and reported on, including financial expenditure
• Impressive prioritisation relationship-building and interpersonal abilities
• First-class communication skills, both verbal and written
• A flexible, collaborative and professional approach to your work

Please note this role requires that successful candidates must undergo an Enhanced DBS check, on the basis that the post involves contact with vulnerable participants and colleagues, In addition to this, they must also undergo HMPPS vetting.

In return, you can expect a competitive salary, generous leave allowance, staff pension, flexible working, a mentoring programme, an advice and counselling service, clinical therapist sessions, life insurance (4 x annual salary), duvet days, season ticket loan, employee perks programme, eye care voucher and much more.

We are an equity and inclusion confident employer. We welcome all applications, and we particularly encourage applications from people of the global majority (black, brown, multi- heritage) and those who identify as disabled, neuroexpansive, neurodiverse, with any protected characteristics and/or social barriers or challenges. We value the empowering and informative impact that all lived experiences and diversity of thought can offer the organisation.

St Giles will guarantee to interview all disabled applicants who meet the minimum criteria set out in the Job Description for the vacancy.

Closing date: 21st July 2024 @ 23:45                    Interview date: 30th July 2024