Customer Jobs

Make a real difference to the lives of people with disabilities.

“Being a ASM gives me such job satisfaction I love working as a team with both my manager and volunteers and have learnt so much in this totally new job role.” - Llandudno Assistant Shop Manager

“What a fantastic company to work for, Scope keep us connected” – Leek Shop Manager

Would you like to work at the heart of your local community? Are you able to inspire a team of brilliant volunteers? Do you have retail or customer service experience and are looking for the next step in your career?

If you answered yes to these then we have the perfect opportunity for you.

Your role

As Assistant Shop Manager at Scope's Bognor Regis shop, you’ll work alongside the Shop Manager, and use your creativity and flair to flourish in our retail environment. Our retail roles are full of variety, and every day is different! One day you might be be generating and processing stock and designing an eye-catching window display. The next day you might be recruiting and training our wonderful volunteers. Every day there will be a different challenge that you’ll find extremely rewarding. You may also deputise and be responsible for running the shop when the shop manager is absent. A great attitude and willingness to learn are just as important as relevant experience.

About you

You’ll be a dedicated team player with a strong work ethic and committed to providing excellent customer service. You do not need specific retail experience. But we do ask that you are business minded and have worked in a fast paced, service environment where you put the customer’s needs first. You’ll also need to showcase a great attention to detail, solid IT skills and have a creative eye for displays. You will also demonstrate an appreciation of Scope’s values and ambition of achieving Everyday Equality for disabled people.

About working in our shops

Our shops are the face of our retail brand, run by a dedicated, creative and passionate bunch of superstars. We focus on sustainable fashion and engaging with local communities. We lead our volunteers to deliver a great colleague and customer experience. And we raise much needed funds to deliver Everyday Equality for disabled people and their families.

Permanent - part time - 2 positions available:

1 x 14 hours per week

1 x 21 hours per week

Please advise which role you are applying for on your application.

Location - Scope's Bognor Regis shop; 42 Bedford Street, Bognor Regis, PO21 1SH

Shop hours

It’s important for you to know that Scope Charity Shops are open every day, so some weekend and Bank Holiday cover is needed. We work 35 hours a week, working five days out of seven. Weekly hours for part-time vacancies are on a seven-day rota.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Scope benefits

We encourage everyone to embrace our values of being open and fair, courageous, connected and pioneering. We believe hard work deserves reward and recognition and offer a wide range of benefits including:

• 35 days annual leave
• Flexible working (where we can)
• Company pension
• Excellent training and career development
• Strong colleague networks across disability, LGBTQ+, race equality, carers, women and young colleagues
• Wellbeing incentives like a discounted gym membership, cycle to work scheme, and much more.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We belong to one team, dedicated to achieving a society where all disabled people enjoy equality and fairness. Our mission is to achieve Everyday Equality for disabled people, and we campaign tirelessly to create change.

If you want to make a difference and become a Disability Gamechanger, we'd love to hear from you. Apply Today! 

Click the apply button to create an account and complete your application form. 

Can you inspire and be inspired? Can you motivate others to deliver great customer service? Are you looking for a chance to shine? We have fantastic opportunities for progression and development and the Freedom to nurture ideas and flair within a Framework of support to develop you whilst you develop and lead a team of up to 25 stores to success.

At Barnardo's we believe in children the funds we raise in store support the most vulnerable children and Young People in the UK and now's your chance to play your part in this vital work. As well as maximising sales and profit in your area, you will take full ownership of the day to day management of your stores, you'll maximise their income and lead and inspire your team of managers.

You will have a sound retail management experience, which will ideally be from a multi-site environment; you will have shown in your experience an ability to achieve budget, revenue, cost and profit targets as well as KPI's. You will be an outstanding leader who can bring team building and organisational strengths to your team alongside ensuring that the very highest standards of presentation and customer services are upheld throughout your area – your aim will be to make your store's the best in town, for customers to visit and for your colleagues to work in.

In return you will work for one of the UK's largest charity retailers with benefits, including full training and development package, promotion prospects, pension and benefits.

Generating the money we need to make children's lives better is a truly fulfilling role so if you'd like to use your talent to make a positive difference then we would love to hear from you!

The full Job description and Person profile is available below. Please read this before applying to ensure that the job matches your skills and experience.

*As part of Barnardo's ongoing commitment to safeguarding, our retail recruitment process requires that successful candidates are asked to consent to a Basic criminal records check.

Please note due to the high volume of applications for some posts, this advert might close before the displayed closing date. We recommend that you apply for this role as soon as possible.

Interview Date: Where an interview date has been given in the advert, this will be the only date available. Please check this before proceeding with your application.

About Barnardo's

At Barnardo's we believe in children – no matter who they are, what they have done or what they have been through. Please read about our basis and values following the link below. You will be asked questions relating to them as part of the recruitment process for this role.

Our commitment to Equality, Diversity and Inclusion (EDI) is reflected in our values and our practice, and we have invested in this area of our work to ensure that we can deliver on our commitments to be an inclusive employer. EDI is a key enabler of our purpose as a charity and we want to ensure that the diversity of our teams is reflective of the communities we serve and that we continue to learn and develop our work with a focus on inclusion. We particularly encourage applications from candidates from Black, Asian and  Minoritised Ethnic Communities, candidates who are LGBT+ and Disabled candidates. 

Our basis and values

Pay and Reward Framework

We know that our colleagues go above and beyond in delivering our vital work, driven by their passion and commitment to Barnardo's values.  We also know that we can only realise our ambitions and achieve better outcomes for more children, thanks to the talent, hard work and creativity of our people.

For all these reasons, we are committed to a new approach to pay and reward, to ensure it is fair, attractive and progressive, which was rolled out 1st April 2023. This is a positive change for the charity, and a key pillar of our People & Culture Strategy. It will assist us in supporting colleagues to grow and develop in their career at Barnardo's as it will offer clear routes of progression for colleagues to progress through the pay band of their role.

Whilst the full pay band and salary range is advertised, our approach to starting salaries is to appoint between the minimum to mid-point of the pay band – this ensures that pay progression steps are available to reward our colleagues annually based on their contribution to excellence and alignment to our values and behaviours.  More details on Barnardo's pay framework can be found upon application.

OUR VISION: A society where everyone, regardless of background has equal opportunity to achieve long-term professional and personal success 
OUR MISSION: To prepare talented students from underserved and underrepresented backgrounds for career success. 
OUR VALUES: We value team work and champion diversity in all its forms, including diversity of thought. We demonstrate empathy and passion in everything we do We act with integrity; communicating openly and provide a collaborative and rewarding environment with continuous personal and professional development opportunities for all. 

Role Description

The role of Senior Alumni Engagement Coordinator is to develop and maintain effective and long-lasting relationships with SEO alumni, through volunteering initiatives that encourage engagement including-  creating volunteering opportunities, communications, events and stewardship. Stakeholder management is key to this role, and as such they need to be adaptable and have proven experience in managing stakeholders and multiple projects simultaneously. Excellent communication skills and a track record in developing and maintaining relationships with key stakeholders is fundamental to this role.  

SEO London Alumni Relations Programme
SEO has a long history with our first alumni cohort graduating from the class of 2001. Our role is the nurture relationships with our vast pool of alumni, through an exciting engagement programme which includes industry networking events, social gatherings, newsletters and communications, volunteering opportunities and access to our talent pool. We create avenues for our alumni to stay connected to SEO as well as the broader network and open doors for them in industry. Creating advocates who would recommend our programmes and support the next generation of under represented students to gain access to sectors which may not be immediately available to them.

Accountabilities

VOLUNTEER MANAGEMENT

• Working with the Head of Alumni Relations create our volunteering programme, providing a tangible offer for Alumni to continue to give back as members of our community as well as develop personally.  
• Co- create and maintain a Volunteering database which will sit within the CRM and allow us to track, monitor and thank our volunteers accordingly. Helping to provide a better service to our alumni who have chosen to give their time. 
• Create innovative ways through robust communication channels to attract volunteers to our roles 
• Develop an engagement plan for our alumni, how do we steward our volunteers, do they receive a volunteering newsletter? How do we help them understand the impact they are having? 
• Maintain the CRM and update with all active roles and progress  
• Provide volunteering insights on a monthly basis to track and monitor the success of our recruitment offer

COMMUNICATIONS

• Alongside the Head of Alumni Relations you will be responsible for managing the creation and delivery of the Monthly newsletter, as an active participant in editorial meetings, you will be responsible for creating content and publishing the monthly newsletter 
• As Comms lead for Social media you will be responsible for posting frequently across Linked In and Instagram to build engagement with our audience on these platforms  
• You will provide monthly reporting on Newsletter open rates, the success of our comms in engaging our alumni as well as likes/ shares/ comments on social media EVENTS

EVENTS

• Supporting the Head of Alumni Relations in the delivery of monthly events, assisting with promotion as well as representing the team where possible at the events. 

DATA

• Ensuring the CRM is kept up to date with all alumni data, highlighting any issues or concerns and providing solutions where possible, adhering to GDPR at all times. 

CONNECT

• Our alumni engagement platform is specifically designed to engage our alumni and support them in connecting and expanding their personal network. Here they will find CPD opportunities, careers support and access to industry insights.  
• The successful candidate will support the Head of Alumni Relations with processing all new members onto the CRM  
• Lead on content for the platform to encourage engagement with our members

Required qualifications

• University degree (any discipline)  

• 2 - 5 years volunteer management/ Alumni Relations experience  

Skills and experience

We are looking for applicants who have some demonstrable experience in the following skills and will be willing to learn and develop others:  

• Project management and delivery expertise 
• Experience in developing and maintaining relationships with key stakeholders 
• Experience in volunteer management
• Experience in Event management  
• Business development experience, including strategising, pitching and presenting of new ideas  
• Strategic Management & Impact Analysis  
• Stakeholder management – the ability to manage stakeholder relations effectively  
• Marketing and Communication experience – ideally in delivering stewardship and stakeholder comms 
• Analytical capability   
• Industry knowledge   
• Exposure to training and development techniques and coaching others on employability skills   
• The ability to communicate, empathise and listen effectively with a range of internal and external stakeholders   
• The ability to collaborate and work effectively within a team  
• The ability to be creative and continuously look for improving the offerings of SEO-London 

What we offer?

• Salary: £34.000 
• Private Health Care
• Enhanced Pension Contributions  
• Flexible Working  - 2 days in the office 
• Annual Leave 28 days plus bank holidays
• Enhanced Family Friendly Policy
• Discount to Nuffield Gyms
• Employee Assistance Programme and more.. 

Closing date for applications

Closing date 05/07/2024 
First interviews HR & Hiring Manager (Teams, 45 minutes) – 9th of July 
Second interview – HR, hiring manager & Team member (In person, 1h)  - 16th of July 

Equal opportunities Statement

As part of its recruitment policy, SEO London intends to ensure that no prospective or actual employee is discriminated against on the basis of race, sex, nationality, marital status, sexual orientation, employment status, class, disability, age, religious belief or political persuasion or is disadvantaged by any condition or requirement which is not demonstrably justifiable. 

Safeguarding

All posts at SEO London involve some degree of responsibility for safeguarding. Successful applicants are required to complete a Disclosure Form from the Disclosure and Barring Service ("DBS") for the position. Failure to declare any convictions (that are not subject to DBS filtering) may disqualify a candidate for appointment or result in summary dismissal if the discrepancy comes to light subsequently.

Right to work

Do you have the right to work in the UK? Unfortunately, at this time, we cannot provide sponsorship or consider overseas applications.

We are looking for a confident, people-focused individual with great interpersonal skills for this busy Asset and Repairs role. If this is you, come and join us at ISHA as our Asset and Repairs Manager.

Asset & Repairs Manager
Hours: 35 hours (full time)
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4 2DR / Hybrid working possible
Salary: £60,062 per annum
Contract: Permanent

Requirements

This is an exciting opportunity for an experienced responsive repairs professional who understands the multiple disciplines required to deliver this fast-paced area of the business, to join our small, but supportive, Housing & Neighbourhoods Team working on all aspects of repairs and maintenance. It is an interesting and varied role for an engaging, solution-focused person, with a passion for providing these types of services across ISHA portfolio and help keep our residents homes well maintained, and someone who wants to add value within an organisation.

You will bring your knowledge and experience by providing advice and support to various stake holders, staff and residents by keeping ISHA service and maintenance records up to date and be able to demonstrate a robust repairs and maintenance service is being maintained. You should be a resilient, professionally curious person, who is enthusiastic about a career in the Social Housing.

You will work closely with the Head of Assets and Repairs in a generalist capacity, to support with continuous improvement across all service areas, while helping to support and achieve our organisational objectives.

Some of the key responsibilities of the role include:

• Coaching and advising Building Surveyors, Disrepair Coordinator and currently four repairs’ advisors.
• Ensuring that robust monitoring, reporting, and forecasting systems are in place.
• Contributing to the budget plan and compiling budget/KPI reports monthly, managing budgets for responsive repairs ensuring effective use of funds.
• You will be responsible for the delivery of our repairs and maintenance service to our residents’ homes ensuring customer satisfaction is achieved and KPIs are being met by our supply chain.
• To contract manage the repairs and maintenance contractors and all other contracts associated with the delivery of these services delivering excellent customer service and value for money.
• Ensuring that robust monitoring, reporting, and forecasting systems are in place and data is kept updated.
• Establish communication links for communal repairs keeping residents informed of outages and reinstatement of service ie lifts.

You

We are seeking a proactive and committed individual with strong interpersonal skills who can provide an efficient and customer-focused repairs and maintenance service to residents.

This is busy and varied role, so we’re looking for someone with excellent interpersonal skills, who can adapt to a fast-paced working environment while ensuring consistency, alongside considering and minimising risks, who will play an integral role in delivering our repair & maintenance services.

Working closely with our key internal and external stakeholders, you will continue to lead the way in the development of our repairs and maintenance services and you would have worked ideally in Housing before.

You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.

Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.

Other information

About ISHA

We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.

Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.

We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?

If this sounds exciting, we want you on our team. Please do apply.

This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.

Staff Benefits

We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.

Deadline: 9:00am on Monday 8 July 2024
Interview: TBC

Interested?

If you would like to find out more, please click the apply button. You will be directed to where you can complete your application for this position.

Please note: We can only accept applications from candidates with eligibility to currently work in the UK.

Inclusion and Diversity

We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.

Asking for adjustments

ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us.

No agencies please.

Are you a passionate Fundraising Officer experienced in building positive relationships with Trusts, Foundations and individuals to support charities reach their income targets?

Want to play a key role in our strategy for income growth, contribute to our mission to provide inspiring learning experiences and help young people become active and engaged citizens? 

Young Citizens is an education charity on a mission to empower young people to actively engage in society. For over three decades, we’ve been giving young people the tools to understand society’s institutions and tackle its biggest issues. We are a national charity that makes big impact with a small central team and networks of volunteers.

This is a dynamic new role which will play a key part in our strategy for income growth and diversification, with a particular focus on fundraising with Trusts and Foundations and individuals.

Role snapshot:

• Support the Senior Income Generation Manager with the implementation and success of the income generation strategy
• Work with our Education Team to develop funding propositions
• Provide a high standard of stewardship to all our audiences
• Managing and maintaining relationships with our existing grant funders, to maximise relationships and long-term income growth
• Identifying prospects among trusts and foundations, researching and writing tailored bids to support our education activities and core funding needs
• Develop supporter journeys for our small group of individual donors
• Work with other team members including our Comms Manager to identify potential new audiences and to target communications to build our supporter base

Who are we looking for?

We believe the ideal candidate is an experienced Fundraising Officer with strong relationship management skills, and the ability to build and maintain positive relationships with our team and external stakeholders.

You will have experience of fundraising across varied audience groups, strong bid-writing skills and excellent written and verbal communication skills.

You will have a proactive and strategic way of working and an affinity with our mission and values. You will be detail orientated and organised yet able to focus also on the bigger picture with a commitment to receiving high quality results.

If you are enthusiastic about the opportunity to have a significant impact within an organisation focused on social good, we would love to hear from you! 

To find out more about the full scope of this role, please see the recruitment pack.

Benefits of working at Young Citizens 
In addition to joining a small friendly, dynamic and supportive staff team, Young Citizens offers:

• enhanced employer pension contribution
• 28 days annual leave plus eight Bank Holidays
• paid volunteering leave
• a day off for your birthday
• employee assistance programme
• enhanced sickness and maternity policies
• hybrid and flexible working options
• season ticket loan
• an opportunity to make a real difference to help children and young people benefit from quality, inspiring citizenship education!

For the full information about this role and how to apply, please see the recruitment pack below. 

This is a hybrid role with some days at our London office each week. The Fundraising officer should be based within a reasonable commute to London and have the existing right to work in the UK to meet the requirements of this role. 

Role Overview:

The Talent Set is thrilled to be working with a leading international development charity as they search for a new Philanthropy Manager to support them for a fantastic initial 3-month contract.

You'll lead the development and execution of the Philanthropy Strategy, the powerhouse behind securing vital unrestricted income for the charity. The Philanthropy Assistant will be your valued collaborator on this endeavour.

Key Responsibilities:

• Manage direct reports, including recruitment, performance reviews, and coaching them to achieve objectives.
• Contribute to annual plans and budgets, develop new strategies (major donor engagement), and manage the Philanthropy budget.
• Oversee supporter journeys, major gifts programs, and donor segmentation to maximise income.
• Contribute to annual plans and budgets, develop new strategies (major donor engagement), and manage the Philanthropy budget.
• Oversee supporter journeys, major gifts programs, and donor segmentation to maximize income.
• Implement and document processes for high-quality supporter care.
• Maintain accurate donor records in the CRM system and ensure compliance with regulations.

Person Specification:

• Knowledge of the UK fundraising landscape and high-value donor motivations.
• Experience in relationship management, supporter care, event planning, and budgeting/metrics.
• Proven ability to work under pressure, meet deadlines, and manage multiple priorities.
• CRM experience and strong communication skills (written & spoken).
• Confidence using Microsoft Office 365 and donor database management.
• Understanding of the organisation’s programs, mission, values, and strategic direction.
• Cultural sensitivity and a commitment to the charity’s goals.
• Experience in line management, performance management, and staff development.

What’s On Offer:

• Competitive salary of £45,000 for the successful candidate.
• A flexible hybrid pattern with an average of just 1-day per-week in the charity’s central London office.
• An initial 3-month contract.
• Opportunity to work in a fantastic organisation that does fantastic work.

How to Apply:

To apply, please submit your CV demonstrating your suitability for this role.

Commitment to Diversity:

The Talent Set and our partner organisation are committed to diverse and inclusive recruitment practices, ensuring equal opportunities for all applicants regardless of race, sexual orientation, disability, age, or gender. We actively encourage applications from a wide range of backgrounds and are always happy to make reasonable adjustments to ensure a fair recruitment process.

As well as being part of Beacon’s Children’s Services Team the successful candidate will work collaboratively with Pennie Care and be immersed within the wider Mental Health Support team for Stockport.

The Mental Health Support Team includes professionals from NHS services along with Beacon Emotional Wellbeing Workers.

We are looking for an individual who has experience working with children and young people and a passion for improving their mental health, well-being and resilience.

You will be comfortable communicating and presenting to a variety of audiences, and have experience facilitating group work with children and young people.

We are looking for someone who is flexible and motivated to succeed through working autonomously and with others, has high standards of work, and is passionate about seeing the best outcomes for children, young people and their families.

We are working to bring greater diversity in all areas of our workforce and are taking action to encourage applications from people of colour and other racially minoritised communities, people with a disability, and people who identify as LGBTQ+ and/or older people (aged 50+), to improve the representation of colleagues from these communities, and are a Disability Confident employer.

We particularly want to encourage people from minority backgrounds to apply. If you are unsure about applying or have any questions then please contact us directly and we will be happy to have a conversation with you.

If you have any questions or would like further information regarding the role before applying, please do not hesitate to get in touch.

Contact information can be found on the back page of the recruitment pack

Term time only, 22.5 hours per week (39 weeks)

As a Special Education Needs and Disabilities (SEND) Tutor, your primary responsibility will be to contribute effectively to the successful learning experiences of students with learning disabilities and or difficulties within the Station Road Training Centre provision. You will be working with the Curriculum & Quality Manager to ensure that learners progress through their courses and achieve their qualifications. You will provide lessons and activities which are interactive, engaging and adaptive to meet the needs of the learners whilst maintaining quality.

For more information about the role and how to apply, please visit our website via the Apply button.

Closing date: 12pm, Sunday 14th July 2024

Interviews: Week commencing 15th July 2024

Please bear in mind that we may close applications early if we receive sufficient candidates.

Founded in 1993, Exeter Community Initiatives aims to improve the quality of life for people and communities in the Exeter area, and beyond. Over the years, we have helped over 50,000 people through our work. 

Exeter Community Initiatives’ Transitions project aims to help people to become more independent and connected within mutually supportive communities.

We are looking for a pro-active and experienced Project Support Worker to co-facilitate the Transitions project. 

This is an exciting, varied and responsible role, in which the right candidate will plan and deliver workshops, social meet ups, train, support and coordinate volunteers, and provide direct assessment and support to users of the service.

• Workshops that address various aspects of personal development and wellbeing, whilst bringing people together in a shared learning environment. This experience encourages the forming of relationships and support through the sharing of challenges, knowledge and experience.  
• Volunteering opportunities where we match volunteers to individuals, ensuring that the support is tailored to the client's needs. This one-on-one involvement not only aids personal development, but also strengthens the connections within the community. 
• Social meet ups and online support groups (which follow on from workshops).  We bring individuals from diverse backgrounds together by facilitating social meet ups and online support groups. Our social meet ups help to break down social barriers and encourage peer support.  Our online support groups offer people an ongoing support network and encourage accountability, and the intention is for these groups to evolve into self-sustaining communities, driven by the collaborative efforts and support within the group itself. 

Permanent, part time role (22.5 hours per week) 

£26,000 per annum (15,810 pro rata)

Hybrid working locations (home/office blend) 

26 days holiday plus bank holidays with 1 extra day for each full year of service, up to 31 days 

A Pension Scheme is available with a 5% contribution from the employer, provided it is matched by a minimum contribution of 3% from the employee 

The Commercial Development Manager is responsible for managing key commercial areas within the Customer Experience and Commercial Operations directorate at the National Theatre and increasing net contribution to the charity year on year. The post holder will also collaborate with other departments within the NT to support income generating activities in the best interests of our charitable purpose.

The successful candidate will have the following: 

• Proven track record of managing existing income streams in a commercial setting

• Line management experience (performance management, mentoring etc)

• Experience of managing KPIs and analysing commercial data

• Experience of budget management and being commercially aware and driven to achieve targets

• Experience of implementing business plans

• Experience or demonstrable knowledge of developing and managing a marketing strategy

• Experience of managing strategy across multi-channel income streams

If that sounds like you, this may be the role for you!

The closing date for the receipt of a completed application isFriday 5th July 2024 at 12 noon

FareShare Southern Central

Job Description –Community Coordinator Assistant

Reporting to:  Regional Manager

Location: Totton   

Contract: Permanent

Hours: 35hrs

Salary: £22,495-£23,170

We welcome applications from all backgrounds. We are a Disability Confident Employer that welcome disabled applicants and provide reasonable adjustments.

About FareShare

FareShare is the UK’s national network of charitable food redistributors, made up of 18 independent organisations. Together, we take good quality surplus food from right across the food industry and get it to nearly 9,500 frontline charities and community groups.

The food we redistribute is nutritious and good to eat. It reaches charities across the UK, including school breakfast clubs, older people’s lunch clubs, homeless shelters, and community cafes. Every week we provide enough food to create almost a million meals for vulnerable people.

 Every year, more than three million tonnes of food go to waste in the UK, enough for 7 billion meals. Meanwhile, the cost-of-living crisis is driving millions into food insecurity. FareShare has a plan to help tackle the cost-of-living crisis using England’s surplus food.

We are fortunate to benefit from the support of major retailers, the media, sports ambassadors and a groundswell of public engagement. As a result, there has never been a more exciting time to join an organisation at the heart of public consciousness.

FareShare’s Strategy & Vision

Vision: We have the vision of a UK where “No good food goes to waste”.

Mission: To use surplus, fit for consumption, food to feed those who are vulnerable in the UK by supporting front line charitable organisations that tackle the cause and not just the symptoms of food poverty.

Our Purpose: We are doers. We are a community. We change lives.

Our Values: Passion – for our cause and the challenge that lies ahead

Ambition – to go the extra mile and drive the change that must happen

Respect – for ourselves, each other, our volunteers, our partners and our beneficiaries

Collaboration – it’s only by working with others that we can be stronger

Focus – on providing the best service possible so that we deliver and achieve the most for our clients/customers.

The role

As a Community Coordinator Assistant for FareShare, your primary responsibility will be to manage and sustain the Community Food Membership (CFM) programme. Your goal will be to maximize relationships and add value to create the best experience for our charity partners. To excel in this role, you must be an exceptional communicator with an approachable nature, capable of securing, developing, and maintaining relationships with charities, and raising awareness of FareShare Southern Central across the region.

The Community Coordinator Assistant will require a full clean driving licence, have access to a vehicle and be competent and confident traveling independently as they will be traveling across our region. 

This role is vital in ensuring the success and sustainability of the FareShare Community Food Membership programme by fostering strong, supportive relationships with our charity partners and making a positive impact across the region.

Main areas of responsibility

The Community Coordinator Assistant will be responsible for the recruitment and retention of Community Food Members (CFMs) within the designated region. This role requires close collaboration with the Regional Manager, the Finance team, and Head Office. The Community Coordinator Assistant is expected to meet recruitment and retention targets, produce comprehensive reports, and ensure all requirements of funders are met.

• Organised, reliable and with a high attention to detail. 
• Some experience with customer relationships management systems.
• Strong IT and Microsoft Office skills: Outlook, Excel and Word are essential.
• Strong numeracy.
• Ability to prioritise and multi-task as required. 
• A strong team player with a good work ethic. 
• Ability to work to tight deadlines and in a fast-paced environment. 
• Understanding of GDPR principles.
• Curiosity and empathy with FareShare’s mission and strategy. 

·  

As an employer committed to Equal Opportunities, we will assess applications in line with these criteria that we consider either as being essential or desirable in this role.

Essential Criteria

• Previous experience in community work
• Excellent written and verbal communication skills
• Hold a full UK driving licence and have access to a vehicle
• Have a commitment to Equality, Diversity and Inclusion
• Eligible to work in the UK

Desirable Criteria

• Level 2/3 Food Safety training is desirable, but training will be provided.
• Have previous experience working with customer relationship management software.
• Be degree educated or have a strong career history doing similar roles in any sector.
• Have some experience of community.

Competencies and behaviours

• Develop and implement strategies to recruit new CFM’s
• Maintain relationships with existing CFMSs to ensure high retention rates
• Conduct outreach activities to promote the benefit of CFM membership
• Able to demonstrate being a Team player
• Eligible to work in the UK

Benefits

• Hybrid / Flexible working, with regular UK travel
• 28 days’ annual leave + 8 bank holidays
• Employers pension contribution
• Employee Assistance Program
• Interest free bicycle purchase loan scheme
• Season ticket loan

As a People Business Partner you will lead the customer facing side of HR as an ambassador for the People team. Your core purpose will be to work with senior leaders within your dedicated business area to:

• Provide strategic and commercial HR support
• To lead and embed the people strategy by devising and implementing a people plan for delivery within your business area.
• To support from a people perspective with the successful delivery of strategy and the delivery of local and corporate business plans within your area.
• To drive and deliver improvements against the key people KPI’s in the business area you support.

The role is a key role within the people team who will be proactive in supporting the People Director and will work collaboratively across all areas of the people team to ensure that the people function provides a simply brilliant service to its customers.

The role is also responsible for the effective management of an ER / HR advisor and the collective responsibility with other People partners for the wider ER team development, co ordination and management .

• Working closely with your business area to deliver an effective People partnering service and to understand the people drivers that will contribute to successful business delivery.
• Understanding the wider business priorities and how these relate to the people strategy activity
• Devising a strategic people plan for your functional areas that supports the delivery of the wider people strategy and GSA corporate strategy and the business areas needs.

Minimum of CIPD level 5 qualification in Human Resources Management or equivalent experience.

Knowledge, Skills and Experience

• Demonstrable knowledge and experience gained in a People partner role
• Experience of creating people plans aligned to an overarching corporate people plan that supports business  area specific needs
• Demonstratable working knowledge of people policies, processes, legislative requirements and best practice

We’re looking for a Digital Marketing Officer to join our team of art lovers, music enthusiasts, culture geeks and social activists!

Creative United is an ambitious and entrepreneurial Community Interest Company committed to supporting the growth and development of the arts and creative industries. We believe that the arts, culture and creativity should be accessible to everyone, and an essential part of life that everyone should experience and enjoy in some shape or form.

Crucial to our success is the ability to effectively share our programmes, aims, opportunities and impacts with external audiences; meaning that our organisation is in the best possible position to address barriers to access the arts, inform and persuade change-makers, develop and grow networks, and amplify its and others’ successes. It is important to us to maintain a high-quality social media and digital output, and we’re looking for someone to champion our values across our digital platforms.

Our ideal candidate is someone who shares a passion of both the arts and the barrier breaking qualities of social media and online communication.

Our team operates on a hybrid working model with staff required to attend the office (currently in central London) one or two days a week, on average.

Genuine innovation. Visionary solutions. Surprising results.

PROJECT MANAGER (FUNDRAISING CAMPAIGNS)

Salary: £37,000 - £43,000 per annum

Contract: 12-Month fixed-term contract

Hours: Full-time 35 hours per week (we are open to 4 days per week and Compressed Hours)

Location: Stratford, London Office-based with high flexibility (1-2 days per week in the office)

Closing date: Wednesday 10 July 2024, 23:55

Please note: You must be eligible to work in the UK to apply for this vacancy. Cancer Research UK is not able to offer visa sponsorship.

At Cancer Research UK, we exist to beat cancer.

We are professionals with purpose, beating cancer every day. But we need to go much further and much faster. That's why we're looking for someone talented, someone innovative and ambitious, someone like you.

This is a unique opportunity to project manage the delivery of Cancer Research UK's fundraising campaigns which raises approximately £50 million for our life saving research. You will be responsible for an innovative and sector leading portfolio of activities, working with teams across the organisation from Marketing and Technology to Legal and Supporter Services. You will have autonomy to change and improve existing ways of working, with the aim of supporting our mission of beating cancer sooner.

We are looking for someone who is highly experienced in project managing the delivery of products, public events, or campaigns and thrives in a fast-paced, rapidly changing environment.

What will I be doing?

• Leading multi-disciplinary teams (including social media, public relations, supporter services, legal, fulfilment and procurement) to deliver specific projects within the Fundraising Campaigns portfolio, managing requirements, plans, risks, and issues

• Planning and leading project meetings and workshops making sure minutes, agendas and pre-reads are produced as required

• Implementing operational and technical solutions to enable campaign delivery

• Constructively challenging teams to encourage continuous process innovation and improvement

• Building excellent working relationships with internal teams and external partners and suppliers.

What skills are we looking for?

• Experience of managing complex projects involving multiple partners / suppliers

• Formal experience of best practice project management principles (preferably in a Programme environment) & ideally a formal qualification in project or programme management

• Experience/knowledge of financial controls and budget management

• Strong facilitation skills, including the ability to effectively chair or manage a meeting to deliver the required outcome within the time allocated

• Strong communication skills, both verbal and written - a skilled stakeholder manager who can influence and negotiate effectively within a matrix environment and can explain / present complex information effectively

• Comfortable with ambiguity

• A keen understanding of technical issues and constraints but able to work and communicate with both technical and non-technical people

• Delivery focussed with personal accountability and willing to provide constructive feedback to colleagues & customers

• A challenging mindset - looking for ways in which existing processes and approaches can be improved and championed within the business.

What will I gain?

Each and every one of our employees contributes to our progress and is supporting our work to beat cancer. We think that's impressive.

In return, we make sure you are supported by a generous benefits package, a wide range of career and personal development opportunities and high-quality tools, policies and processes to enable you to do your job well.

Our benefits package includes a substantial retirement plan, a generous and flexible leave allowance, discounts on anything from travel to technology, gym membership, and much more.

We don't forget people have lives outside of work too and so we actively encourage a flexible working culture.

Our work - from funding cutting-edge research to developing public policy - will change the world. It's exciting to be part of our team.

How do I apply?

We operate an anonymised shortlisting process in our commitment to equality, diversity and inclusion. CVs are required for all applications; but we won't be able to view them until we invite you for an interview.

Instead, we ask you to complete the work history section of the online application form for us to be able to assess you quickly, fairly and objectively.

For more information on this career opportunity please or contact us at .

For more updates on our work and careers, follow us on: , , , and .

Please note that, Internally, this role is known as Programme Manager (Fundraising Campaigns).