Customer Jobs

We have a new and exciting role in the London Victim and Witness Service for a Male Independent Domestic Violence Advocate to join our specialist team supporting male victims. The roles will be home and office based, covering the whole of London, full time working 37.5 hours per week.

Do you want to join a committed and inspiring team? Do you want to help make a real difference every day? Do you want to contribute to change & improve the quality of lives of male survivors of domestic abuse? Do you have resilience & adaptability? Can you work effectively with a focus on safety and customer service and care?

If yes, then we'd love to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holiday (pro-rata for part time roles)
• £500 bonus paid on successful completion of probationary period (pro-rata for part time roles)
• Pension with 5% employer contribution
• Enhanced sick pay allowances & maternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is home and office based, with travel throughout London. As a Male Independent Domestic Violence Advocate - Housing Specialist you will:

• Ensure that male survivors' safety & housing needs are met
• Provide specialist support for survivors at the moment of crisis
• Provision of advocacy; supporting survivors to access safe accommodation
• Prioritise the safety, security & dignity of service users

You will need:

• An understanding of domestic abuse & it's impact
• Knowledge of risk assessment, safety planning & risk management
• Understand Safeguarding issues, & the legal responsibilities surrounding these
• Understanding of Housing Law, able to provide up to date advice & information on housing related needs
• Experience of working with housing agencies or in a housing setting
• Good communication, negotiation & advisory skills, both written & verbal when interacting with a range of agencies & individuals
• Have strong crisis management skills and the ability to deal with stressful and difficult situations
• The ability to speak a second language is desirable: specifically Arabic or Urdu; Sylheti/Bengali, Hindi, Tamil, Turkish, Kurdish, Polish, Gujarati, Somali, Yoruba, Akan, French, Lingala or Igbo is desirable

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Lambeth.

£31,534.93 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

The post holder will be fully involved in all aspects of the day-to-day management of their designated service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.

1 year maternity cover

9-5, Monday - Friday

Cover runs where needed

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
Deliver effective supervision, team meetings and casework management with staff and ensure that information, reporting and communication
Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
Completion of working rota and managing Annual leave.
Ensuring the visit allocations are completed daily or where necessary, so staffs know what visits they are doing from day to day.
Completing service update meetings and ensuring the actions from these meetings are completed by staff.
Completing initial assessments and leading on medication reviews/ self-medicating reviews/ step down and discharges.
Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
Deliver an out of hours on-call service for region, where required
Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Ensure Look Ahead Health and Safety policies are always adhered to and to uphold all health and safety responsibilities within relevant policies and local protocols
Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, networks in local business community
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is passionate and enthusiastic about his/her career and job experiences
Is motivated towards excellence and improvement of personal performance with a can-do attitude

What you'll bring:

Essential:

Educated to degree level or equivalent

Desirable:

Other relevant professional memberships and/or specialist qualifications are desirable
About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

RSBC are seeking an experienced Habilitation Specialist to join our Services Directorate. In this varied role you’ll have the opportunity to work with children, young people and families directly, as well as developing and delivering training. You’ll be our organisational expert in all things Habilitation and be part of a wider team seeking to ensure blind and partially sighted children and young people can live their life without limits.

Who are we looking for?

Someone with a nationally recognised qualification in habilitation training for children and young people with a visual impairment. You will have significant experience of working with children and young people with vision impairment and additional needs, excellent written and oral skills, and good IT skills. There will be the occasional weekend and evening work for which time off in lieu will be given.

Hybrid with the possibility of a remote base, but regular attendance at the London Office and within London would be required.

In return we offer a competitive range of benefits including a generous annual leave allowance of 28 days (rising to 29 days after 3 years’ service) + bank holidays, an option to buy an additional 2 days of annual leave, Employee Assistance Programme, Perkbox, flexible working opportunities, 3% contribution towards pension, access to 24/7 GP, mental health care and dental advice via apps if member of pension scheme, season ticket loan. We are a welcoming, diverse and inclusive workforce and are a Disability Confident Employer. We also hold the Investors in People Silver Award.

For further details on the role, please refer to the Job Description and Person Specification.

Please apply by emailing your CV and a supporting statement which details how you meet the requirements of the role and person spec

Closing date: Monday 8 July, 9am

Interview: Thursday 18 July

To apply you will need to have the right to work in the UK. We do not provide any sponsorship.

The Society is committed to safeguarding and promoting the welfare of children, young people and adults and expects all staff and volunteers to share this commitment. Therefore, all posts are subject to an Enhanced Disclosure check from the Disclosure and Barring Service and 2 satisfactory professional references. Registered Charity No.307892

Are you passionate about Jesus, church and helping others? Do you believe giving is part of Discipleship? Love chatting with people and enjoy ticking off a to do list?

• Permanent, part-time - 21 to 28 hours a week. Flexible hours welcome, may suit someone returning to work after a career break or who is currently studying.

• Hybrid working ~ 40-60% home working.

• Starting salary £18,192 (21 hours) to £24,256 (28 hours) pro-rata (£30,320 FTE rising to £34,070) depending on experience, with a generous pension contribution: up to 10 per cent employer contribution on annual salary.

• CMS offers 36 days of annual leave pro rata (including bank holidays) as well as  enhanced paid sickness, maternity, paternity and adoption leave.

• CMS supports the mental wellbeing of its employees and offers a generous rewards and wellbeing package, including:

access to 24/7 employee assistance programme with qualified counsellors

wellbeing coffee mornings

menopause support

up to three volunteer days a year

up to three family emergency leave days a year

retreats and resources for prayer life

We welcome applications from everyone. We particularly welcome applications from individuals from minority groups as they are currently underrepresented within our organisation at this level. All appointments are made on merit of skill, experience and potential as set out in the job description and person specification.

Talk to us first?

If you would welcome an informal discussion (between Monday-Friday) about the role, what hours you could do and when you might like to work before applying, please contact Melinda Staines, People and Culture Manager.

Your role

Church Mission Society is passionate about God’s mission and fired up to see more and more people become followers of Jesus. As one of two Church and Supporter Care Officers you’ll bring delight to our churches and donors by successfully dealing with their enquiries as their first port of call.

You will also proactively contact supporters and churches to encourage them to give and engage with CMS. Through this, your role will make a significant contribution to supporting for the work of Church Mission Society.

The organisation you’ll be joining

Church Mission Society is comprised of people who are passionate about mission and fired up about helping people follow Jesus. For over 200 years CMS has been at the forefront of global mission, living out the gospel of Jesus, seeing lives changed and communities transformed. If you join CMS you will find an organisation that has been reinvigorated with a fresh vision to make disciples of Jesus among people at the edges, both in the UK and around the world.

What you’ll need to succeed

The successful candidate will have proven experience working in a customer/supporter facing environment. Administrative skills are essential and experience in delivering results through telephoning in a customer care environment is highly desirable.

It is also a requirement for this post holder to be in sympathy of CMS’s values and aims.

Further details can be found in the job description and person specification available to download on the CMS website.

Our commitment to you

Our core values of being pioneering, relational, faithful and evangelistic are integral to everything we do, and we work hard to ensure that every member of staff is valued, supported and encouraged to continually learn and develop their skills.

We are committed to the safeguarding and protection of the people we serve, our partners, our volunteers, and our staff. We believe that every child or adult we come into contact with has the right to be protected from all forms of harm and abuse. Our recruitment and selection processes are in line with our Safeguarding Policy and the SCHR Misconduct Disclosure Scheme.

 Candidates for all UK roles must already be eligible to work in the UK, with a valid visa and work permit if required.

Administrative and IT Assistant

We are hiring for an Administrative and IT Assistant

The charity is an international movement, an evangelical part of the universal Christian Church.  Its message is based on the Bible.  Its ministry is motivated by love for God.  Its mission is to preach the gospel of Jesus Christ and meet human needs in his name without discrimination.

Position: VAC0091 Administrative and IT Assistant

Hours: Full-time, 35 hours per week (flexible working available after probation period)

Location: London

Salary: £30,146.98 pa plus travel to work allowance up to £3,700 pa

Contract: Permanent

Benefits: Contributory Pension Scheme; Generous Travel to work Allowance 25 days annual leave plus 8 Bank Holidays per annum, Café discount.

Closing Date: 26th July 2024

About the Role

In brief, this role involves being the first point of contact for any IT related issues at Sunbury Court, in terms of reported issues from Presenters, Delegates, Customers or Staff. Assist personnel and delegates with Microsoft 365 request including the desktop suite & maintain the delegate devices held at ICO.

The role will also aid the ICO processes for visitors including Delegate Visa processes and documents needed by the Zones and Territories. Provide any further administrative support required.

About You

The successful candidate will have:

• A level or equivalent within an IT Discipline (A degree in computer science or equivalent).
• A broad technical knowledge of IT, PC’s/peripherals, and their architecture
• Good software and hardware troubleshooting skills
• Good knowledge Microsoft office Suites and core application suites
• Excellent communication and interpersonal skills
• Good customer facing skills.
• Good organisational skills, able to take a methodical approach to service issues.
• Ability to work under pressure to meet SLA's and remain calm in stressful situations.
• Ability to support mobile devices (Android & IOS)
• Strong administrative skills including use of Microsoft 365 suite.
• Empathy with the aims and ethos of the charity

You must be in sympathy with the aims and objectives of the organisation.

If you are a humanitarian at heart, motivated to work for and with the leader of a global Christian church and charity, we are keen to hear from you.

If you feel you have the necessary experience and would like to join the team, apply today! You will be redirected to the charity’s website where you will need to complete their online application process, please note CVs will not be accepted.

Other roles you may have experience with could include Admin, Administration, Administrator, IT, IT Administrator, IT Administrator, Administration IT Support, IT Support Officer, Admin and IT Support Officer, IT Coordinator, IT Helpdesk, IT Support, IT Support Officer. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

 "Your support has been incredible. You are probably and will always be number one in the list of people who made a positive impact on his life" KEEN London parent. Our Service Coordinators change lives - could you?

KEEN London is a small but growing charity. Our vision is that every child has the chance to enjoy sports and leisure activities and none are left behind due to disability. Demand for our service is high: currently, over 100 families across London are members of the KEEN family and we provide over 4,000 hours of supported care every year to disabled children, who we call our ‘athletes’. As part of a small team, you have the chance to make a real difference in the lives of children with additional needs.

We're seeking an enthusiastic and proactive individual to join our team in the role of Brent Service Coordinator. This position plays a pivotal role in the development and delivery of our unique, beloved 1:1 sessions for children with additional needs. We're looking for someone who is not only self-motivated and highly organised but also possesses experience working with disabled children in various settings, including play, educational, or social care, with a specific focus on autism and learning disabilities. Your passion for providing top-quality activity and support services to our children and families is paramount.

Every week during term time, children aged 5-11 attend our 90-minute KEEN London sports and games sessions, where they receive personalised support from our dedicated team of volunteer coaches. Our Brent site is the newest addition to the KEEN London community and you'll play a crucial role in its continual development. We have just completed our two year pilot and are looking for a candidate to build on this foundation.  As the Brent Service Coordinator, you'll be solely responsible for the front line delivery of the Brent service: planning, safety, and creating a fun and inclusive environment for all. This will involve working closely with our athletes and their families, supervising our team of volunteer coaches and engaging with the local community.  Additionally, you'll oversee the organisation and execution of off-site trips and contribute to the organisation of our annual residential trip.

You'll be working closely with our Head of Operations and Fundraising Manager to capture our impact and promote our services effectively. It's essential that you embody KEEN London's values of inclusivity, compassion, commitment to high standards, trustworthiness, respectfulness, accountability, and above all, fun.

If you're an enthusiastic individual with a passion for promoting fun and active experiences for disabled children, we'd love to hear from you.

Role type: Permanent
Hours: Part-time, 21 hours, to include every Saturday (9:30 am - 14:30 pm) during school terms (and some outside term time).
Salary: £27,300 pa, pro rata’d (£16,380 for 21 hours)
Reports to: Head of Operations
Location: Office in  N4 Saturday venues in Wembley region, Hybrid working arrangements available 

Closing date: 5 July 2024

Responsibilities:

Delivery of core services

● Ensure the safe and effective running of weekend activity sessions in your area of London (every Saturday during term time)

● Ensure the safe and effective running of other services in development

● Plan, risk assess and deliver offsite trips

● Act as Child Protection Officer and First Aider for activities in your area

● Manage the session and lead volunteers in the delivery of a varied programme of activities

● Contribute to the development and delivery of new services

Service Delivery Admin

● Analyse attendance, service delivery and impact data

● Communicate with families about upcoming sessions and other information

● Update existing athlete profiles and create profiles for new athletes

● Proactively manage and prioritise the athlete waiting list

● Work to promote services in your local area

Volunteer Coordination

● Liaise with the Volunteer Manager regarding volunteer attendance

● Brief/debrief volunteers every session, including information on children, safeguarding and health & safety procedures

● Pair volunteers with athletes every week, matching volunteer experience with athletes' need

● Plan and deliver a high-quality activities programme for each weekend session

● Support Volunteer Manager to deliver volunteer training sessions on occasional weekday evenings

Required Experience and Skills

Essential Skills

● Experience working with disabled children specifically including autism and learning disabilities.

● Knowledge of safeguarding and child protection legislation

● Excellent time management skills

● Strong communication skills

● Ability to remain calm in a crisis and handle difficult situations

● Ability to work independently and as part of a team

● Ability to monitor and maintain safe working practices

● Data input and analysis

Desirable Skills

● Experience managing a team of volunteers

● Knowledge and experience in CRM systems

Benefits

Benefits

Company Pension

Employee Assistance Programme

22 days annual leave, in addition to bank holidays (pro rata)

Birthday Leave

Subsidised social events

Subsidised eye tests and glasses

Employee Loan Scheme

Disability Confident Employer

Season Ticket Loans

Closure of office between Christmas & New Year period (typically 3 days, not taken from annual leave

entitlement)

Flexible working options

Training and development to support your learning and growth

Free tea and coffee in the office!

How to Apply:  email your CV and supporting statement to us by midnight on 5th Juky 2024. If you're feeling creative, sending us a video as your supporting statement is more than welcome

Family Support Worker

12 Month Fixed Term Contract

To cover the North East of England

£21,000 pa + benefits (company car, 25 days annual leave and pension)

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

We looking to appoint a Family Support Worker to deliver a high-quality family support service as part of our North East Care Team.

Reporting to the Family Support Manager out of our North East Care team base and working in partnership with health, education and social care professionals, you will take responsibility for providing needs-led emotional, social and practical support to families where a child/young person has a life threatening or terminal illness.

Having worked in a stressful and emotional environment you have a genuine interest in building supportive relationships and helping people; and having provided bereavement support to families, you understand the processes of grief, loss and change - and how best to help others deal with its impact

What we’re looking for:

· An experienced child health, education or social care professional - applications will be particularly welcome from those who have worked in a community environment and those with a recognised qualification in education, health or social care

· A warm, inclusive approach to achieving goals quickly and correctly

· Practiced in child protection, information sharing and the rules around data protection - you lead by example, drawing on your own professional experience and working within established guidelines

· Practical and people-oriented - you will thrive working at a fast pace whilst maintaining accuracy and be a confident user of IT (including MSOffice)

· A persuasive and open communicator - you will work collaboratively with your team and volunteers to ensure delivery of a high-quality service and support fundraising colleagues by writing case studies and family updates

· A practical knowledge of diversity issues affecting children, young people and their families – aware that being responsive to others needs and concerns, is essential.

What we offer

We have a range of fantastic benefits that we offer our employees, including:

· Flexible working hours to balance home and working life

· Employee Assistance Programme with access to remote GP, counselling, physiotherapy, resources to support your mental health and financial wellbeing, as well as a 24/7 helpline via Help@Hand

· Company car for front line care posts

· Access to the Blue Light Card Scheme, and other rewards and discounts

· Bike to work, season ticket loan and payroll giving schemes, as well as a recommend a friend recruitment bonus

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme where we contribute 5% of your salary and you contribute at least 3%

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and an extra half day off for Christmas shopping

· Robust training and development programmes to support your learning and growth

As part of our learning and development Anne Harris skills development programme, we aim to provide a high level of training and development opportunities for all staff, so you are able to perform to the best of your ability, achieve individual and team objectives aligned to Rainbow Trusts strategic plan, supporting staff to be the best they can be and feel a valued member of a high performing organisation.

Our Family Support Teams are given the opportunity to complete a number of diverse training courses in their first 12 months, including but not limited to: Mental Health First Aid, Makaton, counselling skills, and introduction to play.

The programme aims to provide a building block for you to individually tailor your own learning and development needs.

How to apply:

Please visit our website via the link and apply online.

Interviews will take place either on Teams or at our North East Care team office, with the dates to be confirmed.

There will be a requirement for flexible working and a full current driver’s licence to accommodate team and family need. An enhanced DBS disclosure will be required for this post.

We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.

We are an equal opportunities employer and a Best Companies One-Star rated organisation.

Are you an inspirational leader who cares about empowering the voice of students and delivering genuinely impactful change?

Do you like working in fun, dynamic and varied roles in which no two days are the same, and that possess significant development and growth opportunities?

If so, then you’re in the right place, and the Student Voice Manager role might well be the position for you!

Armed with a bold and ambitious new strategy, there couldn’t be a more exciting time to join our organisation.

LSESU is seeking to set the global standard for what it means to be a world class students’ union, and this role sits right at the heart of that lofty ambition.

With a renewed, strategic focus on policy, this position will play a leading role in establishing a policy function that will enable us to be the definitive and credible home of student voice at LSE. A function which will become even more important when we enter the second stage of the strategy in 2026, when student voice will become the central strategic focus of the organisation.

Sitting within the broader Student Voice Department (alongside the Advice Team), you would lead a friendly, talented team of four permanent Student Voice Coordinators (SVCs) who together account for all of the Union’s policy, democratic, representation and campaigning work, alongside a part-time member of student staff.

Variety is hard-wired into the role. In addition to overseeing policy and research output, you would be responsible for leading a democratic and governance structure that is so innovative it is currently the source of an international academic study. Accountabilities here would include delivery of our biannual student elections and sector-leading Student Panels.

You would also be responsible for leading on how we support our elected student representatives and campaign groups; and for the Union’s academic representation work.

Given the breadth of work undertaken within the team, expect there to be plenty of opportunities to grow, develop and pick up new skills outside of the main responsibilities of the role.

Who are we looking for?

This role is fast-paced and so you’ll need exceptional organisation and planning skills, with the ability to juggle multiple priorities at once in a calm, effective manner.

The team you will be managing cuts across several areas and contains five people. We’re therefore looking for a confident leader with line management experience who is able to inspire, motivate and develop a talented and ambitious team to reach their full potential.

You will be a kind, supportive leader who cares about the people in their charge, but who also has high standards and that is able to performance manage when needed to ensure the team meets expected standards and delivers expected results.

We are looking for someone with exceptional written and verbal communication skills; an ability to interpret complex information and present it in a concise and accessible manner; and with experience of delivering high quality research and policy output.

With responsibility for leading on several projects, both within the team and cross-organisationally, prior project management experience and knowledge will be important, as will the ability to liaise with stakeholders at all levels.

Knowledge or prior experience within Higher Education or the student movement would certainly be an advantage, but is not essential and we very much welcome applications from those outside students’ unions who have transferrable skills and a who possess a willingness to learn.

We want to be the best, and for that we want to recruit the best. If you share our ambition and want to join a fun, supportive team seeking to set the benchmark for excellence in the sector, we would love to hear from you.

Why apply?

Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.

Benefits and Perks

In return for your passion and experience we offer:

● 25 days holidays per year

● Additional closure periods at Christmas and Easter on top of your 25 days annual leave and bank holidays

● Free LSE Students’ Union gym membership, advice from dedicated sports professionals, wth a wide range of activities including yoga classes, dance classes, pilates classes available free for SU staff

● Cycle to Work scheme enabling significant savings on a bicycle purchase

● Access to LSE staff training courses

● Ability to purchase TOTUM (NUS) card giving wide range of discounts

● Flexibility for work-life balance

● Interest-free Travel loan

How to apply?  

We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process by uploading the two following documents:  

• Part 1: Supporting Statement  is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview. Please keep this one page maximum and do not include any personal information, e.g. name or date of birth. Please use the attached job description and person specification to help with this.  
• Part 2: Equal Opportunities Monitoring and Contact Form is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
• Part 3: CV  - Please attach your completed CV outlining the jobs or voluntary roles you have had.

To apply for this role, please complete an online application.

Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities. For further information regarding the role, please see attached the full job description and person specification.

Compulsory Requirement - The UK Government sets the legal regulations that we are required to follow. As an employer we must ensure that everyone is eligible to work in the UK and this is done by us checking and making a copy of the correct original identification/documentation before your first day of work. Currently we require you to have the right to work in the UK, as we are not a Home Office approved sponsor. 

Please note that interviews are planned for the 31st July 2024 and 1st August 2024. If you are unable to attend these dates, please note this in your application. 

We are excited to be working with a wonderful health charity who are looking for a Fundraising Data Administrator to join their high-performing team. This amazing charity supports each other through the highs and the lows while working tirelessly to drive research to find better treatments.

As a Fundraising Data Administrator, you will be responsible for processing income with a high degree of accuracy, providing end-to-end management of weekly import into the CRM, data transfers and management.

To be an excellent Fundraising Data Administrator, you will need:

• Experience using databases to record information (Raiser’s Edge)
• Experience processing donations
• Excellent IT skills
• Demonstratable commitment to collaborative teamwork

Salary: £ 15.00- £18.00 per hour
Contract: Temporary
Location: Onsite
Closing date: ASAP
If you would like to have an informal discussion, please call Chloe on 02030 062787 or email your interest along with your CV to [email protected].
Ashby Jenkins Recruitment is a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, and supporting people to find their perfect role within the not-for-profit sector.
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here.
If enough applications are received the charity reserves the right to end the application period sooner.
 

Reports to: CEO

Purpose of role:  Giving grants with and for donors and funders, to charitable and voluntary groups, to make positive impact on local communities and needs.

Salary: £28,840 pro rata for a 30-hour week. 8% pension contribution after one year’s service, flexible working available; generous holiday allowance.

About Us

We set up and manage inexpensive grant-giving funds for families, individuals, companies, national funders and the public sector, and we revitalise historic grant-giving trusts that have become dormant or onerous. We specialise in giving grants to vital local charitable groups that help keep our area thriving. We have given over £1m in grants every year for the last few years.

Overview of the Role

The Grants Officer will work the one other Grants Officershare the workload of managing the grant-giving of donors and funders to achieve their giving aims, and help support local charitable groups meet the needs of the communities they serve.  We currently manage around 50 grant-giving funds, most named and directed by different families, individuals, companies, and public sector bodies e.g. the NHS. We have well-established grant giving processes. We plan to keep increasing our impact on and support of local communities.

We have mandatory Monday team meetings in person, and then work at home or our small offices as preferred, with external meetings as required. You’ll have access to the national network of Community Foundations

We are a place-based funder.  A consistent presence in Leicester, Leicestershire and Rutland, and access to personal transport, are important.

Key Responsibilities and Tasks

1)  Grant Giving Processes

1. Help manage our Making Local Life Better Fund, which combines a number of donor funds who wish to give responsively, and which is open to groups to apply for any (charitable) support, at least three times a year.

1. Help manage intermittent standalone funds of over £50k, within agreed timescales, for donors and funders who wish to make a specific impact.

c. Most donor funds work in one or other of these two ways, but there are some who work differently to make their grants, and you will help manage these

This work includes some or all of the following:

i. Direct contact with some donors and/or funders

ii. writing fund criteria based on donor/funder aims in ways that applicants can easily understand

iii. promoting funds on the website, networks, funding fairs, etc

iv. offering basic support where groups need help with applying

v. reading and assessing grant applications thoroughly, against the criteria of the fund, for governance and legal requirements, viability impact etc, asking questions if necessary

vi. writing brief accurate summaries of applications that donors and funders understand, and that can also be used in reports.

vii. setting up and supporting decision-making panels in person or online

viii. ensuring grant offers/agreements/payments are made

ix. arranging interim visits to groups if needed

x. in some cases, setting up and managing formal monitoring

xi. creating reports as required for Board and other audiences

xii. some line management in terms of briefing and supporting freelance or administrative staff who help our grant giving

2) Strategic and Stakeholder Work; Local Intelligence

a. Maintain and develop our knowledge of and reach to local charitable groups, via visits, workshops, briefings and other methods

b. Ongoing streamlining of systems, balancing safeguarding (of money and people) and maximising impact

c. Develop our Advisory Group, and pool of assessors and panellists

d. Develop/maintain relationships with external stakeholders e.g. councils, external working groups, infrastructure groups, other funders, 360 Giving, the Community Foundation network

e. Start to contribute to our local needs analysis, and impact measurement, for understanding of how our grants create change for the better

3)  Administration and Teamwork

1. Manage our grant giving and your own administrative needs by maximising our CRM system (a version of Salesforce), and Microsoft Office tools

2. Work with the constraints and opportunities of a small charity 

3. Help maintain the Community Foundation’s good reputation, offering equitable access and timely communications

Skills and Background Needed

1) Considerable experience of grant-giving (particularly between £1000 and £10,00000) in the local charitable and voluntary sector, or related sector

2) Strong organisational and administration skills: you will use Microsoft Office applications and our bespoke Salesforce database daily

3) Excellent “people” skills; you need to be very organised, but this is not a purely an administrative role; communication and teamwork are needed to work with all staff in the small team, as well as with donors, funders, trustees, and other stakeholders

4) A strong understanding of inclusion, equity and diversity, and the ability to work effectively with people from a range of backgrounds, proactively seeking to include eligible groups from all areas in the city and county

5) Skills in writing and summarising information

6) Ability to manage workloads constructively

7) Ability to research relevant information and keep up with key developments

8) Ability to learn internal and external policies and processes, in line with GDPR, Charity Law, and our own rigorous Quality Accreditation process

9) A positive flexible approach to a challenging sector and wider environment;  ability to “stand back” and review periodically for the best outcomes

Please send a CV of your career and experience that clearly shows us how you have the skills we need; together with a covering letter or email of 500-800 words summarising how you meet the Skills and Background Needed.  IF YOU DON’T SEND US A COVERING LETTER, WE WILL NOT BE ABLE TO REVIEW YOUR CV.

Office based, hybrid, at least three days in our rural Ashford office

We are looking for an experienced professional to take a key role in our grant-making team as our second grants officer.  You will be comfortable analysing applications for funding and making informed recommendations, as well as a highly competent database user, comfortable with “super user” responsibilities. In addition, you will take a lead on data – reporting on, representing and interrogating our grant-making data. You will also be lead contact on a limited number of funds, so must be confident managing relationships with stakeholders. Finally, you will oversee our grantee feedback process; managing process for receipt, collation and distribution of grant feedback. 

So, if you are database-confident, numerate, analytical, self-motivated, highly organised and comfortable taking the initiative, this could be the opportunity for you. You would be an integral part of a great team getting much needed grants to worthy causes all over Kent & Medway.

This is a full-time position based at our offices in Smeeth near Ashford, requiring at least three days in the office. Public transport links are very limited, so own transport is required.

Applications should be in the form of an up-to-date CV and covering letter. (CVs received without an accompanying cover letter won’t be considered.) The closing date for applications is 5pm on Friday 12th July. Interviews will provisionally be held on Wednesday 24th July.   

If you wish to discuss any accessibility concerns or if you need any more information or assistance, please contact Natalie Smith at Kent Community Foundation.

Type of role:Full time, permanent

Reporting to: Head of Apprenticeship Partnerships

Annual Salary: Between £25,000 - £27,000 depending on experience

Pension:Workplace pension, employer contribution @ 10%

Holidays: 25 days per annum pro rata plus up to 5 efficiency days

Location: Potential to be hybrid, with 3 days a week in Ancoats, Manchester

Working Pattern: Monday to Friday, 9am to 5pm (flexible)

Start date:ASAP

Welcome to Ada!

We are the National College for Digital Skills and our mission is to educate and empower the next generation of diverse digital talent. We are the first new Further Education College in England since 1993 and the only one that is solely focused on widening the tech talent pool in the UK.

We work with a fantastic roster of partners such as Deloitte, Bank of America and PWC and offer an innovative, supportive apprenticeship experience for our 350+ learners that prepares them to be digital pioneers achieving both academic success and, more importantly, setting them up for successful careers in tech.

We are passionate about harnessing tech as a tool for social mobility and improving diversity of opportunity and therefore, with the support of our partners, place a major focus on diversity recruitment. At present over 40% of our students come from low income backgrounds, more than 50% are from racially diverse backgrounds and over a third of our apprentices are young women.

Our apprenticeship outcomes massively outperform national averages and this is testament to the quality of teaching and learning provided and the joint support offered throughout the apprenticeship journey. We’re passionate about building a supportive, values driven environment for both our students and staff and this is where you come in!

What’s your mission?

Ada is seeking a dynamic and proactive Business Development Officer to join our team. The successful candidate will play a key role in establishing and maintaining partnerships with employers to support the growth and success of our apprenticeship programmes.

Key responsibilities of this role include:

Driving New Business Growth:

• Identify and nurture growth opportunities for new employer partnerships through thorough desk research and strategic outreach efforts, ultimately increasing the team’s conversion rate through targeted appointment generation.

Promotional Activities:

• Represent Ada at internal and external networking events, leveraging opportunities to expand our influence and strengthen our partnerships.

• Respond to incoming enquiries from potential employers and contribute to proposal writing.
• Craft compelling case studies that highlight the impactful outcomes for our employer partners and apprentices, in addition to responding to enquiries from potential employers.

Partner Development:

• Strengthen employer engagement through proactive measures such as Ada’s annual employer survey, hosting feedback sessions, and actively collaborating on programme enhancements etc.
• Drive customer (employer partner) success through rigorous reporting of cohort progress and swiftly resolving any issues in collaboration with Ada skills coaches, academic and operational teams.

Partner Onboarding:

• Streamline the onboarding process for employer partners, ensuring seamless execution of contracts and compliance with ESFA funding rules, while providing continuous support and communication until completion.

We’d really like to hear from you, if you are…

• Inspired by Ada’s mission and excited to contribute to our growth.
• A strong relationship builder both with internal, cross-functional teams as well as current and potential customers
• Comfort with ambiguity and ability to drive partner specific initiatives
• Looks forward to a challenge, seeks development and opportunity to learn new skills
• An effective and structured communicator, with the ability to influence and empathise with a wide range of stakeholders across the apprenticeship and employer partner space
• A self-starter with demonstrated experience working towards targets and achieving results through a proactive approach to finding growth opportunities
• Experience of account management or a customer facing role
• Highly organised with an ability to track details and create clear plans for partner success in partnership with other Ada functions
• Confident user of Microsoft Office or G-suite and experienced using a CRM system

We encourage consideration of flexible ways of working, both formal and informal arrangements that allow for the best outcomes for our people and our employers. If this opportunity is of interest to you with some flexibility, please do discuss this with us.

Safeguarding

Ada, National College for Digital Skills is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

We care about equity, diversity and inclusion

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:

● To provide and promote equality of opportunity in all areas of its work and activity;

● To recognise and develop the diversity of skills and talent within its current and potential community;

● To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;

● To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;

● To promote good relations between individuals from different groups.

Applicants with disabilities

Ada is keen to increase the number of disabled people it employs. We, therefore, encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

How to apply for the role

Please submit your CV and answer the question: ‘What excites you most about becoming Ada’s new Business Development Officer?’           

The closing date is: 20 July 2024

Next Steps

Interviews will be arranged on a rolling basis based on receipt of applications and we reserve the right to remove the advert before the above closing date so early applications are recommended.

Thank you for your interest in the role and good luck with your application!

The deadline for applications is Sunday 21st July 2024.

 Location: Europe, CET time zone preferred

 Location type: Hybrid

 Reporting to: Executive and Artistic Director

 Annual salary: €60K EUR, dependant on experience

Contract type: Permanent

Working hours: Full-time, with the option for 4 days/part time for the right candidate

Candidate level: Senior Executive

Background

The European Union Youth Orchestra (EUYO) is one of the world’s pre-eminent symphony orchestras. An orchestra of dynamism, youthful energy, and passion shaped afresh each year with highly talented musicians from all 27 EU Member States. Recognised across the world for the excellence of its music-making, and for its success in nurturing the careers of generations of young musicians, the EUYO is always at the forefront, anticipating and reacting to the changing world around it, equipping its members for careers in that world and forging change within the classical music and cultural sectors.

For the past half-decade, the statutory public funding won by the EUYO was sufficient to finance its activities. Now, with a new base in Austria, an expanded programme, preparations for its 50th anniversary, and with the challenges of current general global uncertainty, the EUYO wishes to extend its revenue base by reigniting its previously strong tradition in private funding and corporate relationships, beginning with the recruitment of a Head of Development and Philanthropy. The Head of Development and Philanthropy will have responsibility for fundraising from corporates, individuals and trusts and foundations. The responsibility for the EUYO’s statutory public funding from EU, EU member state and local and regional public institutions will continue to be held by the Executive & Artistic Director and the Head of Executive & Finance. 

In order to assist this process, the last year 18 months have been used by the Orchestra to create and put in place new development processes and initial donors, including utilising a skilled volunteer Board level fundraising committee, setting up a cross border tax incentive scheme, creating a new bespoke CRM integrated with the Orchestra’s database, creating a new website support area, initiating new patrons and individuals programmes and the base strategy for a new alumni programme, and recruiting new initial corporate donors. Now, with all of these processes and achievements in place, the EUYO seeks a dynamic entrepreneurial fundraiser to help deliver the Orchestra’s exciting future programme, and over time, to grow a fundraising team as income generation builds.

Purpose of role

The EUYO’s passion, energy and commitment are mirrored by that of its management team, and

we are now seeking an exceptional Head of Development and Philanthropy to join that team. The

successful applicant will start at an exciting and pivotal moment.

Reporting to the Executive and Artistic Director, this role will suit a dynamic, ambitious, collegiate and entrepreneurial individual. Working in close collaboration with colleagues, you will be responsible for shaping the nature of the EUYO’s fundraising. You will help us to effectively cultivate, solicit and steward the EUYO’s current donors and sponsors and identify and bring on board new donors and sponsors, working with a wide and diverse variety of stakeholders and audiences.

Primary responsibilities

Key responsibilities

• Continued delivery of the organisation’s fundraising strategy, alongside the opportunity to also develop, rethink and remould it, all in consultation with the Executive and Artistic Director and with the support of our Fundraising Committee, Board, Advisory Council and key stakeholders across the EU.
• Build on EUYO’s compelling case for support and identify specific projects which align with the EUYO’s strategic plan, and which demonstrate the difference that philanthropy will make in delivering on the mission.
• Work with the Executive and Artistic Director and the Head of Communications and Advocacy to ensure together a cohesive integrated public facing language for the organisation in its communications, balancing the needs of different audiences
• Sustain a range of giving programmes: membership, appeals and major giving opportunities which appeal to donors and can be delivered with available resources.
• Ensure systems for renewal of current supporters and developing a pipeline of future donors, which includes a range of corporates, individuals, and trusts and foundations.
• Work with the Fundraising Committee to develop annual appeals and create a strategic plan for the 50th Anniversary Appeal.
• Work with the finance team to analyse the effectiveness of different fundraising initiatives, manage budgets and support financial reporting.
• Co-ordinate monitoring, evaluation and reporting for all non-funded projects, with EUYO colleagues.
• Regularly circulate information about the EUYO engagements and initiatives to Directors, corporate supporters, and donors.
• Maintain positive working relationship with all internal and external stakeholders.

Governance and finance

• Keep up to date with changes in fundraising regulation and ensure implementation where required.
• Work with the Head of Executive and Finance to set and manage expenditure and report on ROI.  
• Manage quarterly Fundraising Committee meetings in conjunction with the Committee Chair.
• Work with the Fundraising Committee to research new potential committee members.
• Regularly review the Fundraising Policy and associated policies.
• Ensure appropriate fundraising due diligence is completed when appropriate.
• Ensure the EUYO is operating best practice in its fundraising, keeping up to date with any changes in compliance, legislation, and fundraising methodologies.
• Keep up to date on tax matters relating to charitable giving, ensuring the EUYO is maximising income from tax concessions.
• Work with the Communications Team to source suitable donation platforms and software and maintain the EUYO’s fundraising database.
• Work with the Communications Team to manage the fundraising complaints register.

Individual giving

• Build on and develop the current major donor strategy to secure long term support.
• Manage the EUYO’s membership and patron’s programmes with the support of the Communications Team.
• Manage existing donor membership schemes and increase membership year-on-year.
• Research and cultivate a pool of prospective individual donors in conjunction with the Executive and Artistic Director, Trustees and Directors and maintain close relationships with existing donors.
• Build on and develop an annual appeal for individual donors.
• Devise new ways of attracting donors using the EUYO’s website and social media channels, beneficiaries and alumni.

Corporate giving

• Develop a healthy prospect list of companies, both nationally and internationally.
• Develop corporate sponsorship and partnership proposals.
• Work with the Executive and Artistic Director, Fundraising Committee, Board and Advisory Council to cultivate and steward corporate partners.
• Explore the potential of corporate membership and, if implemented, administer and service the Corporate Membership Scheme, maintaining close relationships with the members’ nominated contacts, circulating information, and ensuring that members enjoy the full extent of the benefits.
• Ensure all corporate partners and sponsors receive appropriate reports as required and in a timely manner.

Trusts and foundations

• Develop a pipeline of trusts and foundation prospects, working with the Executive and Artistic Director and the Head of Executive and Finance to develop appropriate resource for this new pipeline of prospects where necessary.
• Research and apply for funding from trusts and foundations.
• Work with the EUYO colleagues to measure impact and outputs from grant funding.
• Monitor delivery progress and ensure reporting according to grant funding requirements.
• Maintain relationships with trusts and foundations who are already giving to the EUYO, keeping them informed of the EUYO’s activities and of the results and benefits generated by their donation.

Profile

The following offers an aspirational view of our ideal candidate profile; however, we encourage applications from candidates with a wide range of experiences and backgrounds, especially those from underrepresented groups.  

Experience

• 5-10 years’ experience in fundraising within the arts and cultural sector.
• Experience in implementing a fundraising strategy.
• Demonstrable success in securing significant gifts from high-net-worth individuals, in the 5-6 figure range, corporate partnerships, and trusts and foundations on a national and transnational level.
• Experience in producing persuasive fundraising case for support and other fundraising marketing material.
• Prior experience in tax-effective giving and fundraising regulation across the European Union.
• Proven track record in building relationships and engaging with key stakeholders at all levels.
• Demonstrable knowledge of creating solicitation and stewardship plans.
• Experience in researching and developing new prospects, uncover untapped markets and sources of funding.
• Experience of working on annual appeal fundraising campaigns.
• Experience in managing budgets.

Skills

• Passion for, and/or knowledge of, classical music.
• Excellent communication skills and the ability to engage with key stakeholders at all levels.
• Working knowledge of fundraising regulations, cross-border, and international giving.
• Adept at managing multiple relationships concurrently and managing your own time effectively.
• Excellent writing skills with the ability to translate complex information into a compelling case for support.
• Experience writing web copy for fundraising.
• Extensive knowledge of individual, major donors, corporate, and trust and foundations, strategies and approaches.
• Ability to work independently to multiple deadlines, whilst delivering under pressure.
• Experience using a fundraising CRM database and ensuring its upkeep.
• Fluent in written and oral English. French and/or German highly desirable.

Aptitudes

• High level of attention to detail.
• Tact and integrity when dealing with both staff and stakeholders.
• Outcome-focused and resilient under pressure.
• An entrepreneurial mind set.
• Willingness to travel across Europe 30% of the time, including to EUYO headquarters in Grafenegg, and offices in Vienna, as well as from locations across Europe, including when the Orchestra is on tour.

The deadline for application is Sunday 21st July 2024

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 Daryl Upsall International actively promotes equality, diversity and inclusion. In recruiting candidates, we seek candidates with the proven skills required; irrespective of race, gender, religion or belief, age, disability or sexual orientation.

Do you enjoy working alongside people from multiple generations, backgrounds and faiths?  Would you enjoy working in the agile environment of a small, ambitious organisation? We’re looking for a Baby Bank Manager who can inspire members of our Camden Hub to help us to give more young children across the capital the things they need to thrive.

At the site we collect and sort donations from generous local supporters, we welcome families to choose the things they need for their children, and we pack bespoke bundles that are sent out to families across London.

The role provides a brilliant opportunity to work alongside people from multiple generations, backgrounds and faiths all united by our shared goal. No two days will be the same, but every day you will feel the difference you are making.

The main things we’re looking for is experience of project and team management, plus a passion for our cause.  We welcome applicants from across different sectors; for example you might have worked in the corporate sector, perhaps in a start-up or as an events manager or in production and are now looking to use your skills in the third sector.