Crm Jobs

PURPOSE OF THE POST/RESPONSIBILITIES

Caudwell Children is a national charity which works to change the lives of disabled and autistic children; change society’s understanding and acceptance of disability; and change public perceptions of the important role that charity plays in society.

Based from the award-winning Caudwell International Children’s Centre in Staffordshire, we seek an experienced relationship manager with the ability to identify opportunities and develop relationships to raise funds which support the charity’s expanding service delivery.

Responsible for the ownership and development of supporter relationships, this role will play a pivotal part in helping to grow the charity’s fundraising income and helping to change the lives of autistic and disabled children across the UK and beyond.

The successful candidate will join a growing team of enthusiastic fundraising professionals aimed at improving the donor experience and growing the charity’s repeat and sustainable income.

The role will be part of the Individual Giving fundraising strand which will be responsible for income lines including, but not limited to:

• Major Gifts
• Regular Gifts
• Wills & Legacy
• Raffles & Lottery

Success will be supported and monitored by the Director of Public Fundraising against KPI’s including lead generation, conversion rates and income growth.

Relationship development will be documented and reported using the charity’s dedicated CRM system (currently Raiser’s Edge).

PERSON SPECIFICATION

1. Demonstrable experience in fundraising/sales/relationship management
2. Demonstrable understanding of the charity sector and professional fundraising 
3. Enthusiastic advocate of relationship management and conversion
4. Experience in contributing to a successful sales/fundraising team
5. Experience and skill in new business development
6. Willingness and ability to undertake basic administrative activities themselves (not expecting of others what you would not do yourself).
7. Computer literate, with strong competence in using the mainstream computing packages and products
8. Driven, proactive and productive self-starter – able to work efficiently and achieve a lot under their own steam – but not afraid to ask questions when needed
9. An enthusiastic, driven and sensitive team member - able to support their peers and encourage others for the benefit of the team
10. Well organised – able to prioritise and manage own workload
11. Confident, professional and friendly communicator with a hands on approach
12. Confident to ensure all work complies with Equal Opportunities, Health & Safety, Data Protection and other policies of Caudwell Children
13. Able to travel to meet the needs of the role.

This Job Description is not exhaustive.  It outlines the general ways in which it is expected you will meet the overall requirements of this post.

DISCLOSURE & BARRING SERVICE CHECKS

The Charity is committed to safeguarding children and young people and therefore adopts a safer recruitment approach through a robust recruitment and selection process.  All posts within the Charity are subject to DBS checks, in line with the Rehabilitation of Offenders Act (1974).  This role is eligible for a Standard DBS check.

Click "apply" or visit our website for further information.

Thank you for your interest in Caudwell Children.

At Bexley Voluntary Services Council (BVSC) you will find a team who are absolutely committed to supporting a strong, sustainable, and influential voluntary and community sector that can make a positive impact on people’s lives in Bexley.

We work hard, we help each other and go out of our way to help others and find solutions rather than focusing on problems. We are positive and proactive and, although absolutely focused on our areas of expertise, we work as a team so that BVSC is the best it can be. Above all, everything we do is to strengthen our local Voluntary and Community Sector (VCS).

Community Connect is a well-established Social Prescribing service and you will empower and support residents to access charities, community organisations and groups to enable them to improve their own health & wellbeing. You will work closely with local organisations and healthcare professionals to continue to develop the project and provide the best service to residents.

Duties and Responsibilities

• Be responsible for incoming resident referrals. You will meet with the resident, understand their needs and what matters to them to develop a personalised action plan to provide relevant support.
  
  
• Be responsible for referring patients to onward voluntary and community groups for continuing support to their health and wellbeing.
  
  
• Provide ongoing support to the resident for approximately four sessions, which could vary from follow-up phone calls or attending appointments with the resident, centred around what is best for the resident. 

• Be responsible for developing exit strategies and ensuring residents are receiving appropriate support, and aware of the right services before discharge.
  
  
• Actively feedback key themes and insight to ensure continuing development and support of Bexley’s Voluntary Sector.
  
  
• To assist in maintaining the database of local services and activities in Bexley.
  
  
• Meet residents in a variety of locations including community locations in Bexley and Bexley GP Practices.
  
  
• To provide regular updates and reports on caseload management, ensuring that the CRM system is kept sufficiently up-to-date and records all information accurately.
  
  
• Work in partnership with GP Surgeries, including providing patient updates, regular outreach sessions and attending multi-disciplinary meetings.
  
  
• Be a champion of Social Prescribing, and the voluntary sector, locally, regionally, and nationally. 

•  Undertake any other duties and tasks which may reasonably be required, as discussed with line-manager.

• Adhere to and actively implement BVSC’s policies and procedures such as Equality and Diversity, Health & Safety and Safeguarding.

• Identify, report, and monitor any safeguarding risks and concerns for Children, Young People, and Adults.   

•  Commit to undertaking any training considered necessary to ensure and develop own knowledge and skills to effectively deliver the role.

These are the normal duties which are required of the position; however, we do require that all staff be flexible and may be required to perform other duties to ensure the efficient running of services. It is envisaged that this post will be community based but this will be regularly reviewed.

Person Specification

We are looking for people who demonstrate personal qualities that are consistent with our organisational values, who have the right experience and skills for the role.

Skills and Experience

• Experience of working in a person-centred way in any health or care services
• Experience of working within a framework of confidentiality and with access to sensitive personal data
• Excellent interpersonal skills with experience of working with people from diverse backgrounds.  Ability to build rapport with a wide range of people demonstrating empathy and understanding
• Be kind, approachable and empathetic in your approach to supporting residents with their health and wellbeing
• Excellent IT skills including previous use of Microsoft Office (especially Microsoft Excel) and CRM database systems.
• Committed to improving lives and communities
• Excellent communication skills, enabling you to confidently receive referrals on the phone & email; extracting relevant information whilst ensuring people feel supported and informed
• A creative problem solver and able to prioritise a varied workload, managing conflicting priorities to meet deadlines
• Have access to own transport  (car, motorbike or bicycle) and able to travel efficiently across the borough
• Able to work on your own initiative and meet deadlines
• Enthusiasm, flexibility and a positive ‘can do’ attitude

Desirable

• Existing knowledge of local voluntary sector services and resources and understanding of Health and Social Care Services
• Understanding of health inequalities and wider determinents of health, particularly within the North of Bexley borough including; Thamesmead, Belvedere, Erith, Slade Green
• A health or social care related qualification

This position will be subject to satisfactory references and DBS check

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The CRM Project Manager will oversee the successful implementation and enhancement of the organisation’s Customer Relationship Management (CRM) system, ensuring alignment with organisational objectives.

This role encompasses the management of additional systems like Business Central post-CRM project delivery, and includes technical oversight, troubleshooting and integration management.

The position involves supervising an overseas developer and ensuring effective collaboration across departments to deliver projects on time and budget.

About the Role:

1. Lead and manage end-to-end CRM implementation and enhancement projects, ensuring timely and within-budget delivery.
2. Manage additional systems such as Business Central, ensuring seamless integration and coherence with existing processes. Accurate data entry of HR information systems to maintain data integrity.
3. Develop detailed project plans, including timelines, budgets, resource allocation, and risk management strategies.
4. Work closely with the IT team to ensure all systems are secure, up-to-date, and performing optimally.
5. Identify and resolve technical issues related to CRM and other integrated systems efficiently.
6. Collaborate with cross-functional teams, including ICT, Fundraising, International Programmes, and Support Services, to gather requirements and ensure alignment with organisational objectives. 

 About You:

To be successful in this role, you will need:

1. Bachelor's degree in Project Management, Information Technology, Business Administration, or a related field.
2. Understanding of development programmes design, implementation and evaluation.
3. PMP, PRINCE2, or other relevant project management certification.
4. Proven experience in project management, with a strong emphasis on CRM systems Strong ability to handle confidential and sensitive information with discretion.
5. Strong understanding of CRM systems (e.g., Microsoft Dynamics).
6. Good interpersonal and communication skills and ability to liaise effectively with people at various levels.

 Why you should apply:

Join Muslim Aid as a CRM Project Manager and make a meaningful impact by leading the implementation and enhancement of our CRM system, ensuring it aligns with our organisational objectives. If you are passionate about utilising technology for a greater cause and aspire to work in a values-driven organisation dedicated to making a positive difference, this is the perfect opportunity for you.

Benefits you will enjoy working for us: 

• 37 days holiday (including Bank Holidays and Privilege days) 
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV.

Role: CRM Officer

Duration: 9 months

Salary: £39,500

Hours: 37.5 per week

Location: London (Hybrid)

We are delighted to be working with a wonderful international aid organisation to recruit an experienced CRM Officer to cover maternity leave.

About the role:

Reporting to the CRM & Data Insight Manager, you will lead on the regular schedule of data imports, data selections, data cleansing, and support the CRM and Data Insight Manager with CRM Development. Additionally, you will support the Fundraising team through training, maintaining user guides, ad-hoc reporting and being the first point of contact for any CRM issues.

About you:

You will have considerable experience of CRM database systems, ideally in the not-for-profit sector. Experience of using KingswaySoft or similar ETL tool with programming skills such as SQL is essential. We are looking for an organised, flexible candidate who is used to managing a busy workload.

We are looking to move quickly with this role so if you are interested, please apply without delay.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Scope is a disability equality charity in England and Wales. Together we are Disability Gamechangers. We work to a society where all disabled people enjoy equality and fairness. We campaign tirelessly for an equal future for disabled people.

We are looking for a CRM Developer to work collaboratively with the Head of Business Intelligence, the Database and Analysis lead and other teams within Scope in delivering a best in class CRM.

Fixed term 12 months, 35 hours per week

Location: Here East Press Centre, 14 East Bay Lane, London, E15 2GW with flexibility to work from the office and from home. 

The role 

As our CRM Developer, you will act as one of Scope’s technical leads, primarily responsible for configuring and developing our Dynamics 365 estate over time. This role is crucial in shaping CRM systems solutions architecture and design, collaborating closely with the Business Intelligence team to enhance our systems and contribute to the wider Dynamics strategy.

As a CRM Developer, you will:

• Be the go-to expert for Dynamics CRM, solving problems and helping others.
• Work with the business team to find and implement the best solutions.
• Improve the system to make it faster and more stable.
• Turn ideas into new features and update the system every month.
• Review changes and fix any issues with the CRM system.
• Manage the data coming into the system and keep everything organised.
• Stay updated with new features in Dynamics 365 and add them as needed.
• Write and update guides and documents.
• Make sure the system follows company rules.
• Lead projects and help train the team.
• Do other tasks as needed.
• Create support materials and technical documentation for IT and Database teams.
• Ensure system compliance with company policies and standards.
• Stay current with Microsoft Dynamics 365 updates and incorporate necessary changes.
• Lead project initiatives and provide training and support in collaboration with the Business Intelligence team.
• Perform other tasks as assigned within the scope of the role.

For more information about the role’s responsibilities, and the skills and experience required please use the apply link to go to the full job description on our website. 

About you

To be successful in this role we are looking for someone who has: 

• A Microsoft certification in Dynamics 365
• Experience with Power Apps, Power Platform, Power Pages, Customer Voice, and the basics and main features of Dynamics 365
• Experience customizing Dynamics 365 and understanding databases and cloud services
• Experience with moving and connecting data using tools like SSIS, Power Automate, REST APIs, and Azure Data Factory
• Experience in checking and testing the quality of work
• Familiarity with project tools like Visio, JIRA, and Azure DevOps
• Knowledge of Microsoft programs like Office 365, SSRS, SSIS, and SharePoint
• Experience with Azure DevOps, SQL Server, JSON, Python, R, and process control tools
• Experience with MS Power Platform (PowerApps, Power Automate)
• Experience helping users or managing a support desk
• Strong skills in Excel
• Ability to explain technical ideas in a simple way
• Problem-solving skills for data issues
• Experience hiring, managing, and developing team members according to company policies

Please make sure you explain in your application, with examples, how you can meet these important skills.

We ask you to show an appreciation of Scope’s values and our ambition of an equal future for disabled people.

Our values - pioneering, courageous, connected, open, fair

By living our values and trusting each other, we empower our colleagues to make decisions. By giving our colleagues freedom and space to spark creativity for innovation, we can push boundaries, change mindsets and be empowered to change the game with grit and determination and a sense of urgency.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme.

Some applicants might need adjustments during the application process. If you require adjustments through your journey with us you can find out more about interview adjustments on the Scope website.

Equality, diversity and inclusion

At the heart of everything we do at Scope is Equality, Diversity, and Inclusion.

We want everyone to feel like they belong. We value each person as an individual. We will treat everyone with dignity and respect and we want to recognise all parts of a person's identity.

We are a disability equality charity. So, we will build a culture that is accessible and inclusive first. We will aim for the same high standards in all our work. We will listen, learn and keep improving.

You can find out more about our approach to Equality, Diversity and Inclusion on the Scope website.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus Bank Holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

If you want to become a Disability Gamechanger, we'd love to hear from you.

Click the apply button to create an account and complete your application form. 

CRM Quality Assurance Specialist

Job reference: REQ000765

This is a Fixed Term Contract for 12 Months.

£36,486 pa

Woking GU21 4LL / Hybrid Working

This is a UK based contract and as such, you are required to have the Right to Work in the UK. Evidence of your Right to Work will be checked prior to interview.

Right now, the planet is under threat like never before. But there is hope. At WWF, the world's leading environmental charity, we are dedicated to reversing nature's decline. For over six decades, we've been at the forefront of protecting and restoring our natural world. Facing the urgent challenges of climate change, unsustainable food systems, and habitat loss, our mission is vital.

We're embarking on a transformative multi-year programme, with data and technology at its heart, to deepen our engagement with supporters and enhance our impact. To do this we are building a new CRM platform that can support a growing supporter base as well as enable them to enjoy more opportunities to be involved in what we do.

WWF-UK is seeking a dedicated and experienced CRM Quality Assurance Specialist to join our Supporter Income & Engagement Department.

About the Role

As a CRM Quality Assurance Specialist, you will play a critical role in ensuring the quality and reliability of our new customer relationship management (CRM) system and documentation during the Implementation and Business Change stages. You will work closely with the Business Analyst and CRM Business Change Manager, evaluating processes, creating documentation, helping to write test scripts, report and monitor bug fixes while supporting User Acceptance Testing (UAT), and helping to implement best practices to enhance the overall effectiveness of our CRM platform.

Key Responsibilities

· Aid in the creation of functional, technical or test documentation.

· Address user inquiries, troubleshoot issues during UAT, and offer solutions to enhance user proficiency.

· Create and execute test plans, test cases, and scripts to validate system behaviour.

· Collaborate with our delivery partner to address defects and ensure timely resolution.

· Create and maintain the accuracy of information on the CRM SharePoint hub.

· Aid the Business Change manager in documenting and measuring the benefits that are linked to each of the delivered requirements, collating measures and KPI results and documenting these to aid in communication of the benefits being realised.

· Aid the Business Change Manager by creating training materials.

About You

· You have proven experience in Quality assurance, testing, or business change.

· Familiarity with CRM platforms, especially Microsoft Dynamics, will be an advantage. You have excellent communication and collaboration abilities, and experience of working on a large-scale project with external suppliers.

· You have experience of using tools such as Azure DevOps or Jira to manage system requirements, testing or deployment

· You have an eye for detail and have experience in writing end-user documentation

Location & Flexibility

This role has a UK based contract and as such, you must have the right to live and work in the UK. You’ll be required to work at your contracted office which will be: The Living Planet Centre, Woking, Surrey, GU21 4LL and will need to be able to commute to this location. WWF-UK operates a hybrid working arrangement with a minimum of 20% of contracted hours collaborating in-person with colleagues each month, with the balance being worked from home.

How to Apply

If you are passionate about our planet and want to be a part of the solution, apply today!

Please click on the link and apply via our website by submitting a copy of your up-to-date CV and Supporting Statement to highlight what makes you a good fit for us.

WWF UK are committed to an inclusive and accessible recruitment process. As a Disability Confident Employer, we acknowledge that some candidates may require additional support to overcome barriers experienced during the application process. If you require any reasonable adjustments to support your application or interview, please reach out to the Talent Acquisition team via our website.

Our policies and benefits reflect the importance of people being able to have a good work-life balance and being able to bring their ‘full self’ to work.

WWF-UK believes anyone who is involved in our work or connected to it, especially children, should be safe from harm. Our first priority will always be to safeguard anyone at risk of harm or abuse. WWF-UK operates robust recruitment practices to ensure candidates for all roles are suitable. Our process includes values-based questions during interviews and annual performance reviews, reference checks that we verify orally, criminal records checks (at the appropriate level) and pre-employment declarations. We do not tolerate any form of abuse or exploitation and act robustly to any allegations or concerns.

Our world needs you like never before. We are the first generation to know we are destroying the world, and we could be the last that can do anything about it. We are looking for people who are passionate about making it politically, socially and economically unacceptable to destroy our planet’s natural resources. We need you to join us in the fight for our world.

Prospectus is delighted to be partnering with the Motor Neurone Disease Association, in the recruitment of their new CRM Business Analyst. There are currently 5,000 people living with MND in the UK and the Association focuses on improving access to care, research and campaigning for those people living with or affected by motor neurone disease in England, Wales, and Northern Ireland. This position is offered as a 12-month FTC initially and will report to the CRM Project Manager.

As the CRM Business Analyst, you will be responsible for reviewing, creating, improving, updating, and implementing business processes that are impacted by the implementation of new CRM & Data Platforms built on Dynamics 365 and the Microsoft PowerPlatform. You will manage and actively implement agreed process improvements, which should include new, effective, and efficient processes and workflows that are compatible with Dynamics 365. You will document and map processes and make recommendations based on solid evidence, with a clear understanding of their impact on the organisation and the ability to follow these through to completion. During implementation, you'll develop a robust user acceptance test programme with case scenarios to ensure processes are thoroughly tested end to end. You will ensure user feedback drives ongoing refinement, ensuring systems are effective and user-friendly. Where relevant, you will recommend further improvements following testing and user feedback. You will prepare training material as required and deliver training sessions and workshops to guide relevant teams in the use of new processes and systems.

To be successful in this role, you will have an excellent understanding of business environments, with proven experience of process improvement and process design in business and/or non-profit organisations. You will have experience of CRM systems, preferably Dynamics 365, together with the ability to challenge the status quo, identify more efficient ways of doing things and redesigning processes for new systems. You should have experience of producing user guides, manuals and/or training materials. You will need excellent research and analytic skills, as well as the ability to think critically. You will have experience of working with cross functional teams and colleagues from a range of disciplines to produce and ensure the adoption of improved ways of working and better results and outcomes.

To apply, please submit your CV in the first instance. Following your application, you may be contacted by Prospectus for an informal discussion and be asked to provide further information to assist with this recruitment process. Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community, including those with lived experience. We invest in your journey as a candidate and are committed to supporting you in your application.

The Queen's Nursing Institute is looking for a Digital Engagement Officer. The post holder will be a key contributor to the QNI's digital content and support the QNI's digital infrastructure including websites, social media, financial administration and Customer Relationship Management system. This is an exciting role which will allow someone with creativity and precision to grow and demonstrate their potential, within a supportive and friendly team environment. 

Interview date: Wednesday 10th July

Reports to: Chief Executive
Direct Reports: AV Technician
Contract: Permanent, full time (35 hours per week)
Location: Institute of Psychoanalysis, Byron House, Shirland Road, London W9 2BT

About the Institute of Psychoanalysis

The British Psychoanalytical Society was founded in 1913. With around 500 members, we are a UK wide and international community of professionals, dedicated to helping people enhance their lives through an intensive talking therapy, psychoanalysis. The Institute of Psychoanalysis (IoPA) is the outward face and training body of the British Psychoanalytic Society.

Purpose of the job

The Head of Digital will be responsible for leading our digital, IT and information systems.  They will also have oversight of AV and for the technical development of online education materials.

The post holder will lead the digital transformation of the organisation, continuously improving the effectiveness and impact of the Society.  They will lead resource planning, management, reporting and coordination of projects/initiatives to deliver change in line with business requirements. This will involve leading end to end delivery digital projects, including technology delivery and change management required to improve, implement and embed digital systems, IT infrastructures and processes.

Main responsibilities

• Project manage major digital projects and ensure relationships with external stakeholders and engagement with Members, Staff and Service Users are all managed effectively.
• Research solutions and make recommendations for the improvement of systems and infrastructure.
• Appoint suppliers of digital services and oversee the Institute’s relationships with them, ensuring they provide a high-quality service and value for money.
• Provide first line support to staff, responding to basic technical queries and issues, such as password resets, software installation, and troubleshooting common hardware and software issues.
• Manage the IT infrastructure and security of the CRM system.
• Ensure the smooth operation of the CRM system, including user access management and working with our support provider to carry out data backups and system updates.
• Implement and maintain robust security measures to protect customer data and ensure compliance with organisational policies and industry regulations.
• Troubleshoot and resolve technical issues related to the CRM system and collaborate with stakeholders to identify and implement improvements to the system's performance and functionality.
• Establish services in line with industry standard service design principles.
• Keep on top of new and innovative ways to present the Institute’s digital content, proposing and experimenting with ways to develop its content in line with changing digital trends and audience preferences.
• Manage and develop the Society’s AV presence for in-house seminars and events as well as online AV requirements.
• Technical development of online educational products.
• Oversee financial aspects including budgeting, budget review and procurement.

Other responsibilities

• Work to increase the number of people reached through the Institute’s web presence and to build repeat usage, for example, by providing expertise on search engine optimisation, pay-per-click and social media advertising, and managing paid-for search.
• Coach, advise and share information on digital content, communications and services within the wider organisation. Encourage and support staff and members to engage with digital communications and adopt a ‘digital first’ mind-set.
• Take the lead on Google Analytics and other digital monitoring/measurement tools, ensuring that digital metrics are implemented, consistently reported and widely used across the Institute.
• Provide AV support for in-person, online and hybrid events using Zoom.
   

Benefits

• Flexible office hours and hybrid working (dependent on events, meetings and other activities).
• 25 days annual leave, plus 8 bank holidays (pro-rata for part time staff) plus Christmas closure days in addition to annual leave entitlement.
• Time Off in Lieu, overtime or adjusted working hours to accommodate evening and weekend working.
• A 12.5% non-contributory pension scheme.

Please see the job description and person specification attached for more details.

Be part of the vision; be part of RIBA.

RIBA is a global professional membership body, and a cultural organisation, driving excellence in architecture.

Salary: c£25,500 per annum, based upon experience and location

Location: London/Hybrid working with minimum 2 days in the office

Hours: 35 hours per week, full-time, permanent

We are looking for an enthusiastic and driven Development Administrator to join our growing Development Team as we begin an ambitious fundraising campaign to support the future of RIBA and architecture.

Why Join us?

This is an exciting time to be part of the RIBA Development Team.

We are embarking on RIBA’s biggest investment in nearly 100 years: the House of Architecture Programme. Our vision is bold: to make architecture accessible, relevant and meaningful for everyone, and in doing so to support architects in their role to make the future a better place. We cannot do this alone: we seek philanthropy and partnerships to make it possible.

The Development Administrator role is a critical support to the Development Team, helping to deliver the House of Architecture Programme fundraising campaign and wider development programmes.

What’s in it for you?

• The opportunity to play a pivotal administrative role in a growing team delivering fundraising for an ambitious cultural organisation.
• Induction, training and support to improve your skills in fundraising, such as CRM donor management, prospect research and stewardship.
• A rare chance to be part of a major fundraising campaign from the beginning.
• An amazing employee benefits package which includes (a) a generous pension scheme with employer contributions (up to 12%), (b) life assurance, (c) annual leave of 27 days plus bank holidays and paid closure of 3 discretionary days between Christmas and New Year. For more details on our benefits please visit our website.

 About the Role

The Development Administrator is a permanent hybrid role with a salary c£25,550. You will play a vital administrative role, supporting the team in a wide range of activities including assisting with detailed prospect research, excellent donor stewardship, and providing essential logistical and administrative support. You will also take a lead coordinating our CRM database (Raiser’s Edge), ensuring accurate fundraising recording and reporting, and supporting the wider team in its use.

What are we looking for?

• Excellent written and verbal communication abilities and attention to detail.
• Great interpersonal skills to work with a wide range of internal and external contacts.
• Capable and confident IT skills, including with databases.
• Strong administrative, time management and organisational skills.
• The ability to be flexible and adapt in a dynamic fundraising environment.
• Experience of working in a team.
• Previous experience within a fundraising role or with CRM databases an advantage but not essential.

If you would like to apply for the position, please submit your CV and covering letter on our website after you click "Apply". Your covering letter should outline how you meet the ‘Skills, Knowledge and Experience’ in the attached Job Description. Please note that we will only consider applications with covering letters (maximum one-page A4) received directly through our website.

Closing date: 11 July 2024 
Interview date: 23/24 July 2024

Due to high volumes of applications we are unable to respond to everyone, however, should you be shortlisted for interview we will be in touch.

Please note that you must be able to demonstrate that you have the Right to Work in the UK.  We are unable to proceed with any candidates who cannot show the relevant documentation so please only apply if you meet these criteria. Unfortunately, we are unable to offer visa sponsorship.

RIBA aims to be an inclusive employer, committed to building an authentic and diverse environment where all are encouraged to be themselves. We champion work/life balance and welcome requests for flexible working across our organisation. We value applications from all sections of society and appreciate divergent experience, therefore if you are excited about the role and working with us, yet your experience may not align perfectly with every single skill or competency, we encourage you to apply anyway.  

Registered Charity No. 210566

At Twins Trust our mission is to:

• Provide twins, triplets or more – and their families – with the information needed to make informed decisions.
• Facilitate a network of community support.
• Ensure that our community’s unique needs are understood by the professionals who care for them and reflected in research, care standards and public policy. 

Fundraising and Membership Officer

Twins Trust are delighted to be recruiting a Fundraising and Membership Officer. This role is a great opportunity to support an ambitious team in delivering their regular giving programme, and supporter journeys for both donors and members.

This role will support the Head of Development and Insights and Data manager in ensuring that regular giving and membership administration runs smoothly from the perspective of both external and internal stakeholders.

Main duties and responsibilities

Supporter journeys: To provide excellent customer services to Twins Trust’s supporters; develop and implement efficient and effective supporter journeys using our CRM; and find ways to engage new and existing supporters.

Database and donation management: Be the first point of contact for donors/members; Acknowledge and process all donations including Direct Debits processed twice monthly, liaising with the Finance team to reconcile income.

Data management and systems: Ensure that records are accurate and kept up to date on our CRM database, Microsoft Dynamics; capture and analyse data to help inform decisions about donor stewardship.

General Administration: Respond to queries from our supporters; prepare fundraising materials; and, provide support to the wider fundraising team.

Employee benefits:  

We encourage work life balance  

• 36 days paid annual leave (including bank holidays), pro-rata for part-time  

• Flexible working options (with the opportunity to work exclusively remotely and find a smart working pattern that suits both you and us)  

• Bespoke personal development plans with a wide range of training courses and opportunities to source additional training options with your line manager  

• Various opportunities to feedback into how we internally operate   

  Caring for you   

• Enhanced maternity/paternity leave  

• Free access to a confidential 24/7 helpline service with a specialist range of support and information  

• Family friendly benefits including paid leave: in the event of miscarriage/still birth; to support IVF/fertility treatments; and antenatal appointments for both expecting mother and other parent . 

Closing date: Sunday 21st July

For the full job description and person specification please refer to the attachment below.

Lingen Davies Cancer Fund exists to enhance cancer services and improve lives in Shropshire, Telford & Wrekin, and Mid Wales. Founded in 1979, with the aim of bringing cancer services to Shropshire for the first time, our work is now focused in three key areas: cancer prevention and early diagnosis, excellent treatment delivered locally, and living well with and beyond cancer.

Two of our Fundraising Team have recently departed for exciting new projects, and we have taken this opportunity to create some different posts within the team. We really value our relationships with businesses and major donors around the region, and we are very pleased to be recruiting to this role, which will build capacity and focus in this area.

Our Relationship Fundraiser will work closely with colleagues across the charity to deliver excellent supporter care and stewardship, building long term relationships for Lingen Davies Cancer Fund. Attending a range of community events and networking opportunities to act as the face of the charity, including delivery of presentations, and to raise our profile across the region.

You will be responsible for maintaining and growing relationships with local businesses, and ensuring excellent stewardship of our donors, especially those giving larger philanthropic contributions.

You will also take the lead on our Friends of Lingen Davies scheme for regular donors, ensuring they are kept informed and engaged, and building their numbers.

You will work with colleagues to develop the use of our CRM system and apply data analysis to support delivery of the role, and to develop future plans and direction. You will be self-managing, motivated, have excellent interpersonal skills and be computer savvy!

We will consider candidates looking for either full time (37.5 hours) or 0.8FTE (30 hours) for this role. There will be work outside of office hours where TOIL will be occurred. 

 Do you enjoy using your communication skills to develop lasting relationships with supporters?  Are you passionate about working for a local children’s charity? 

We have a great opportunity for someone to join our small, friendly team as Individual Giving and Supporter Care Officer. If you are energetic, passionate, and looking to develop your career in fundraising whilst improving the lives of bereaved children and young people in Oxfordshire, we’re keen to hear from you.

The role 

Location: Oxford & hybrid working 

Salary: £24,500 - £30,000  fte pa, depending on experience 

Contract: Permanent 

Hours: Part time 25-30 hours per week, negotiable, with the possibility to study for a fundraising qualification. 

Closing date:  Applications are being reviewed on a rolling basis, so please apply without delay to avoid disappointment. 

This is an exciting time for SeeSaw. We have a new Head of Fundraising and a very successful Trusts & Grants fundraiser. We are now looking to expand the fundraising team to complement the current skills and expertise, and strengthen the relationship with our donors. You will be responsible for providing exceptional supporter care for the truly fabulous individuals who donate so generously to SeeSaw to help support young people through grief. 

You 

You are looking to use your CRM experience to support a local charity. 

You are familiar with, or keen to learn about, fundraising. 

You are as comfortable working with data as you are talking to supporters. 

You are able to produce engaging social media and digital communications. 

You enjoy working collaboratively in a small team but are also happy managing your own time and workload effectively. 

You are organised and task orientated, and enjoy a busy, varied role which offers the opportunity to grow. 

Whilst fundraising experience is not essential, you must be able to demonstrate transferable skills, understand the importance of managing supporter care and enjoy building relationships. You may be looking for a part-time role that allows you time to study for a fundraising qualification or fits in around other commitments. 

What we can offer 

SeeSaw is fully committed to helping you build your skills and talents. You will work to, and be supported by our Head of Fundraising, and have access to advice and training as you build your role to deliver on our fundraising strategy.

We will offer you a flexible working environment, a friendly team and an important cause. In return, we are seeking your energy, enthusiasm and desire to learn.  This really is the perfect role for someone looking to develop their career in fundraising. 

If you would like to find out more about the role, please visit our website

Please email us your CV & supporting statement demonstrating how you meet the requirements

As we are actively recruiting - We reserve the right to close the advert anytime. So, please don't hesitate to apply! 

We are seeking an experienced fundraiser who is enthusiastic about helping us to achieve our ambition to scale by growing our income and supporters. 

This is a new role, and the successful candidate will have the opportunity to shape our strategy across all funding streams.  As a small charity, we are looking for someone that will bring extensive knowledge about fundraising and managing the operational aspects of the role, e.g. CRM management and compliance, to help us increase income and cultivate supporters. 

This presents an exciting opportunity for a rising fundraising star to build on their experience and change the trajectory of many young people’s lives as you make your mark for a great cause.

Main duties and responsibilities:

• Develop, deliver and monitor the fundraising strategy for the Charity

• Establish a process for active stewardship 

• Day to day management of income targets and ensuring a healthy pipeline

• Work with the CEO to ensure fundraising targets are met and manage an effective pipeline across different income streams: corporates, trusts & foundations and individual giving.

• Research and drive new opportunities for multi-year commitments from trusts and foundations

• Source and nurture corporate supporters – both corporate social responsibility (CSR) and sponsorship

• Work with the wider team to develop a consistent approach to our individual funding ask from alumni.

• Lead on the preparation and submission of high-quality, effective applications and report on grants awarded.

• Create a programme of cultivation events which nurture existing partnership relationships and underpin the creation of new ones.

• Oversee the development of inspiring digital content and collateral to attract new and retain funders and fundraisers to the charity.

• Ensure accurate record-keeping of corporate partnerships and relationships in our CRM system. 

• Ensure that our work complies with fundraising best practice, GDPR and other relevant legislation.

Person specification 

This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. You’ll be curious, inclusive, creative, flexible, resilient and have a collaborative working style with a proven ability to work as part of a small team.

You’ll have an excellent understanding of the English language and a keen eye for detail.  You’ll flourish working to deadlines which you will meet because of your exceptional time management and organisational skills. 

The ideal candidate will demonstrate

• At least three years fundraising management experience

• Evidence of alignment with our mission and commitment to equality, diversity and inclusion.

• Lived experience of disabling or marginalising barriers.

• A background in the Corporate and/or Trusts world.

• Experience of developing a fundraising strategy. 

• Excellent planning and project management skills with the capability to switch/prioritise tasks quickly.

• Experience of writing compelling fundraising applications and funder proposals.

• A track record of securing multi-year, five-figure donations.

• Experience of monitoring and reporting against targets and strong budget management skills.

• A thorough knowledge of the relevant fundraising legislation, regulations and financial issues.

• Exceptional written and oral communication skills.

• Strong IT skills including an understanding of CRM systems.

• Self motivation with an ability to use your initiative.

• That they are resourceful, imaginative and full of creative ideas.