Crm Database Administrator Jobs in Wa12

Do you have a proven track record of success in engaging viewers and driving financial support? If so, GOD TV has an exciting opportunity for you!

We are seeking a dynamic and enthusiastic Broadcast Fundraising Co-ordinator to join our Partnerships team and play a pivotal role in maximising fundraising opportunities through on-air and digital broadcasts. You will be instrumental in engaging viewers and driving financial support for GOD TV's mission to share the Gospel worldwide.  

About GOD TV

GOD TV is a global Christian media organisation dedicated to sharing the Gospel and making a positive impact in the world. Our mission is to reach people with the message of hope and inspire them to transform their lives. As a Broadcast Fundraising Co-ordinator, you will have a unique opportunity to make a significant impact on the growth and reach of GOD TV.  

About the Role

As a Broadcast Fundraising Co-ordinator, you will be responsible for maximising fundraising opportunities through on-air and digital broadcasts. Your key responsibilities will include:

• Developing and executing comprehensive fundraising strategies for on-air and digital broadcasts.  
• Collaborating with production teams to create compelling on-air content.  
• Managing and cultivating relationships with existing and potential donors.  
• Analysing fundraising performance data and optimising results.  
• Overseeing the development of on-air fundraising scripts and materials.  
• Ensuring all fundraising is in line with our charitable aims, fundraising approach and missional pillars (Souls, Israel, Revival).  

For a full list of duties and responsibilities, please refer to the attached job description.

Why Join GOD TV?

This is more than just a job; it's an opportunity to be part of a team that is making a real difference by sharing the Gospel, with a reach of over 500 million people worldwide. We offer a supportive and collaborative work environment, where your contributions are valued and you can grow both personally and professionally.

• Position Type: Full-time – 37.5 hours per week  
• Salary: £38,000  
• Location: Home-based (UK) with occasional travel  
• Interview Dates: 7th/8th May

Genuine Occupational Requirement: Due to the nature and strategic influence of this role, we believe that there is a Genuine Occupational Requirement (GOR) for this role to be fulfilled by a practicing and committed Christian believer. The profile and significant impact that we expect this role will achieve both within GOD TV (in terms of organisational ethos) and with external stakeholders, justifies and supports this GOR.  

Salary: £42,479 per annum pro-rata, rising to £44716 pro-rata after 12 months in London (or £39,290 pro-rata per annum rising to £40,526 pro-rata after 12 months outside of London).

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

Closing date: 14th April

Shortlisting date: 17th April

Interviews: 25th April

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

​About the Services and Partnerships directorate

This role sits within the Services and Partnerships team, which includes our Training, Consultancy, Membership, Practical Support and Fundraising and Partnerships teams. As a collective, this team generates significant unrestricted income for NCVO ensuring our vital support of charities across England is sustainable.

​Our Practical Support team provide an essential lifeline to charities, giving guidance and support on issues that affect charities such as Governance, Fundraising, Finance and Volunteer Management.

​Being in the Services and Partnerships team enables us to have sectoral impact, supporting charities to thrive. We strive for sectoral excellence, putting charities and their needs at the centre of what we do.

About the Training and Consultancy team

NCVO is an established and trusted training provider to over 6,000 people each year from across the charity sector and beyond.

We run our training services as a social business, offering cost effective, high-quality learning. Our wide-ranging well-respected portfolio of training aims to give the people working or volunteering for a charity what they need to thrive in their role. Our training also generates significant income for NCVO, playing a vital role in our financial sustainability and allowing us to achieve our mission.

Our training programme has three key strands; open (delivered live online), in-house (delivered online and/or face to face with an organisation on a specific theme) and eLearning. With support and oversight from the Training and Development Manager this role is responsible for the smooth running of the second of these three areas.

About the role

We attract learners from every corner of the country, every type of charity and social purpose organisation. Through our open and bespoke training we are able to make training more affordable and allow a range of charities to access quality training either online or face to face.

To be successful in this role, you’ll bring experience in managing programmes, events, or courses, along with an ability to use technology and learn new systems. Experience with customer management systems for project coordination and reporting will be valuable. 

You’ll be comfortable working in a dynamic environment with changing priorities and will have an understanding of learning priorities for charities alongside a strategic mindset. Above all, you’ll be motivated by delivering excellent support and creating meaningful impact for our learners.

Equity, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

​If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

​NCVO offers attractive benefits including:

• ​25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• ​the option to purchase or sell up to five more days each year
• ​five days’ volunteering leave (pro rata for part-time staff)
• ​2.5 extra ‘wellbeing’ days off during the year
• ​enhanced pay for sick/maternity/adoption leave
• ​subsidised gym membership
• ​season ticket loan
• ​flexible working, including opportunities to work from home/off site
• ​monthly homeworking allowance for permanent homeworkers
• ​monthly office worker allowance for those who have to work from the office on a daily basis
• ​generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• ​training and development opportunities.
• ​The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• ​24-hour free and confidential employee assistance programme

​We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

Overall job purpose

This is a fundamental role within our North regional team, internally the role is known as Local Community Officer. The future of CCT’s outstanding collection of historic churches depends on communities supporting their local CCT church with funds, events, inspiring interpretation, visitor services and preventive conservation. The Local Community Officer will engage and support communities and volunteers to care for 23 historic churches across Greater Manchester, Lancashire, Merseyside, W. Yorkshire, N. Yorkshire (part), ensuring each site achieves agreed standards.

Key relationships

You will work closely with the Lead Local Community Officer (North), regional and national colleagues, volunteers, community groups and other local stakeholders.

If you would like to apply for this role, please visit our recruitment portal to begin your application. You will be asked to submit a CV and a short supporting statement (max 2 sides A4) outlining why you’d like to apply and how you fulfil the person specification for this post, so you’ll need to refer to the job description.

The closing date for receipt of applications is 8am on Monday 28th April 2025.

The interviews will take place in Leeds on Wednesday 7th May 2025. Please note that the interview date and location have been specifically chosen according to the availability of the panel.

We are a Disability Confident Committed Employer. Candidates who declare that they have a disability and who meet the essential criteria for the job will be offered an interview.

If you have any queries about this role, or if you have a disability and wish to request a reasonable adjustment at any stage of the recruitment process, please contact us.

We are an inclusive employer and offer equal opportunities to all regardless of an individual’s age, disability, gender identity, marriage or civil partnership status, pregnancy or maternity, race, religion or belief, sex and sexual orientation.

We are not a licensed sponsor at this time. Any offer of employment will be made subject to valid right to work in the UK being provide

The Training Administrator plays a vital role in supporting the smooth operation of our training services. You’ll work closely with the Training Manager and the wider team undertaking a variety of administrative activities associated with training, with an emphasis on administration for private courses and our learning management system. The role will include supporting live courses, providing administrative support for our training bookings, managing our mailbox, and developing our E Learning content and systems.

This role will suit someone with proven administration experience, excellent IT and data management skills, an eye-for-detail and excellent proof-reading skills. The ability to prioritise workloads and work independently and proactively using your initiative is essential. You will also have a good knowledge and understanding of a PDA Profile of Autism. It's a very busy but interesting and creative role!

The role is part time, working 21.5 hours per week at £13.91 an hour. Actual salary per annum £15,551 (FTE £25,316)

We are looking for a determined, skilled, proactive trusts fundraiser to join our small team in this newly created role to help stop children dying suddenly and without explanation.

Tragically, 1-2 seemingly healthy children die in the UK every fortnight, often going to sleep and never waking up. This incidence is unchanging. SUDC UK was founded in 2017 to raise awareness of Sudden Unexplained Death in Childhood (SUDC), encourage and fund scientific research and offer support and advice to affected families.  We believe SUDC research should receive more attention and scientific investment and are inspired by efforts to impact SIDS (cot death), where there has been an 80% reduction in infant deaths in the past 30 years. We can do so much more for SUDC children and their families.  

Why apply to SUDC UK? The post holder will be joining our ambitious, passionate, young charity, which consistently punches above its weight. SUDC remains relatively unknown to UK funders, but we are desperate to change this. Despite the current challenging trust fundraising environment, we are hopeful there are philanthropists and grant makers who will be inspired by our impact to date and the enormous potential to save young lives.

Fully remote. A home-based and flexible role. Collaboration over Teams/Zoom. Very occasional travel to meetings/events.

We have a vacancy for a Regional Administrator, you will be joining a dedicated and friendly team of regional staff and volunteers. The ability to work autonomously as well as being a good team player is essential.

It is an exciting time to be joining Cruse, as we are in the process of improving our processes and services to strengthen the support that we offer to bereaved people and our volunteers. The post holder will coordinate and assist with the delivery of all aspects of service contracts in the South East of England, supporting the Service Delivery and Regional Manager and the wider team. The role is mainly home working with occasional meeting attendance and service delivery within the South East. Networking and engaging with local groups / communities will form an essential element to the role, as well as providing initial contact and support to residents in the South East area.

You will be the first point of contact within the service for bereaved people, third parties and external organisations. Additionally, you will support volunteers in the delivery of services and support the overall day-to-day running of the South East branches.

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

The closing date for applications is 7 April 2025. Please be advised that if you do not hear from us by 18 April, unfortunately on this occasion you have not been shortlisted.

Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit.

Criminal Record Checks

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online: 

· Applicants in England and Wales: DBS Code of Practice

· Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly. 

Team: Community Fundraising & Events

Location: Remotely, UK

Work pattern: 35 hours per week, Monday to Friday

Salary: Up to £26,796.25 per annum

Contract: Fixed term for 12 months

We are the UK’s largest cat welfare charity. All over the country, our passionate employees, volunteers and supporters are using their kindness and expertise to make life better for millions of cats and the people who care for them.

Will you join us and make life better for cats?

Responsibilities of our Fundraising Events Assistant:

• Our Fundraising Events Assistant plays a key role in our Events and Digital Community teams helping to maximise income from our portfolio of fundraising activities as well as supporting the team to develop and grow the product portfolio. 
• The role is responsible for leading on administrative tasks to ensure the efficient running of the event portfolio and support the continuous improvement of process, procedure and system developments in a transparent and consistent manner
• This is a unique role working across two Fundraising teams (Events & Digital Community Fundraising)

About the Events & Digital Community Fundraising team’s:

• Both teams sit within the Community Fundraising & Events team
• The Events team acquire, steward and support fundraisers taking part in third party and owned challenge and mass participation events
• The Digital Community team delivers supporter-led fundraising using digital stewardship tools to ensure anyone fundraising for Cat’s Protection has a wonderful experience and an raises a ton of funds so we can help even more cats – because life is better with cats!

What we’re looking for in our Fundraising Events Assistant:

• Strong administrative experience gained within a charity fundraising role
• Experience of working with financial processes within an organisation
• Working in a target driven environment
• CRM management/ database management
• Delivery of exceptional supporter stewardship/customer care

What we can offer you:

• range of health benefits
• 26 days’ annual leave plus bank holidays, increasing with length of service
• Salary Finance, which empowers you to take control of your financial wellbeing
• and much more, which you can learn about

Interested? Here’s how to apply:

Application closing date: 3rd April 2025

Virtual interview date: 15th & 17th April 2025

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable.  You may be just the right candidate. 

If successful, your recruitment journey will include:

1.Anonymised application form

2.Virtual interview via Microsoft Teams

Please note, the process may change slightly dependent on application numbers. We will inform you of any relevant changes.

AAUK is the national charity supporting the lifesaving work of the UK’s air ambulance charities, enabling them to save even more lives every day.  We champion, support, and represent the vital work of air ambulance charities enabling them to save even more lives and improve patient outcomes everyday across the UK.

The postholder will work remotely as part of a national virtual team which meets in person on a quarterly basis (laptop, mobile phone and other relevant equipment will be provided).

The postholder’s key duty is to support the Finance Manager in delivering a high quality professional financial management service to the Charity’s Board and Management Team.

Interviews are expected to take place during the second half of April

Programmes Administrator (Greater Manchester & Other Regions) £22,000 per annum (pro-rata)

Full time role (37.5 hours) with an initial 6-month fixed term contract continuing subject to funding.

Remote working, with the option for hybrid working (two days working from home, two days in the office in Manchester, and the remaining day up to you).

At One Million Mentors, our aim is to ensure that every young person in the country has access to a trained mentor as they transition into adulthood. We believe that investing in mentors will help to address the skills gap agenda and improve social cohesion.

Would you like the opportunity to:

• Be part of a dynamic, values-driven organisation working to achieve lasting social change?

• Work across the business, public and third sector to develop innovative ways of harnessing the potential of young people in Great Britain? 

• Help shape a growing organisation?

• Enhance your personal development and job satisfaction through monthly team training sessions, personal L&D opportunities and a 15 hour per year volunteering allowance?

If so, this may be the role for YOU!

About the role

The Programmes Administrator will be in charge of the smooth running of 1MM Mentoring Programmes in Greater Manchester and other regions, including the supporting of mentors & mentees through their journey. By ensuring a fast and effective onboarding process, timely communication, and ongoing support for our participants the Programmes Administrator will assist Regional Managers and/or the Head of Delivery with maximising the positive impact of 1MM’s mentoring programmes.

For a more detailed job description, please see the job pack attached.

Remuneration and benefits: Salary bracket of £22,000 (pro rata), up to 6.5% employer pension contribution and 25 days holiday per year (pro rata) plus 3 additional days at Christmas. 

**Please note that applications submitted without a Covering Letter will not be considered**

Please could we ask you to complete and return the DEIB monitoring form with your application.

For further details on how to apply, please see application guidelines attached.

This Suicide Liaison Manager will manage a team of Suicide Liaison Workers, a CYP Counsellor and work with a team of volunteers who deliver support to adults, children and young people who are bereaved by suicide in Hampshire, Southampton, Portsmouth, and the Isle of Wight. The post holder will implement and monitor the day-to-day operations of the service in line with contractual obligations, ensuring grieving people can access a range of high-quality bereavement support and are informed about the services available to them.

Your application must consist of a CV and covering letter, which outlines your suitability for the role with reference to the Job Description and Person Specification and should be no longer than two pages. 

Please be advised that if you do not hear from us by 14th April 2025, unfortunately on this occasion you have not been shortlisted. Cruse welcomes and encourages applications from all protected groups as defined by the Equality Act 2010. Appointment will be made on merit. 

Criminal Record Checks:

All staff are required to complete a Criminal Record check. Staff working directly with clients will be required to complete an enhanced check. We comply with the relevant codes of practice and they can be viewed online:

 Applicants in England and Wales: DBS Code of Practice

 Applicants in Northern Ireland: AccessNI Code of Practice

Previous convictions will not prevent full consideration of your application to work with Cruse. Our Recruitment of Ex-offenders' Policy & Handling Criminal Record Check Data Policy are available on request by email.

We comply with all relevant data protection legislation and process your data fairly.

Salary: 

£ 13.72 per hour

£ 25,862.5 full time equivalent

Hours:

36.25

Location:

Cheshire based (WFH) + travel across Cheshire/Castle Community Centre

Accountable to:

HR Manager

Role summary

Age UK Cheshire works with older people to support them in living their best life…

· relieving loneliness, so that older people feel connected,

· combatting poverty, so that older people have enough to live on, and

· increasing independence, so that older people can live the lives they want to lead.

The Volunteer Coordinator’s primary focus will be to grow our volunteer programme and act as the first point of contact for all stakeholders for volunteering enquiries. You will be adept and motivated about working with and onboarding volunteers and at building relationships with other organisations, community groups, and networks to enhance the volunteer programme’s reach and impact.

This role will work collaboratively with colleagues in ensuring volunteers feel valued, supported and equipped to contribute meaningfully at every stage of their engagement with us. The role requires successful coordination of volunteer onboarding, training, databases, and supporting the leadership team by providing accurate and timely reports.

The post holder will be responsible for taking ownership of our volunteer programme, build on our existing strategies, ensure helpful resources, plan engaging training sessions and bring a people-focussed mindset to everything you do.

The role will also include administrative support to client facing services teams and finance (2 days a week, 1 day based at Castle Community Centre, Northwich). This includes managing receipt of postal donations, issuing thank you letters, issue of key information documents to service users, managing finance audit trail.

JOB DESCRIPTION

First point of contact

1. Serve as the first point of contact for volunteering enquiries across the organisation and build strong relationships with volunteers and other stakeholders.

2. Proactive ownership of recruitment, onboarding, training and support of volunteers.

3. Matching volunteers to opportunities that suit their skills.

4. Be the identified lead for the organisations volunteer programme, developing strong links with partner organisations, and keeping up to date on national volunteering best practice and legislation.

Service Delivery

5. Leading, planning and delivering recruitment drives alongside line managers across multiple platforms, including attendance at identified community events across Cheshire.

6. To build strong relationships and use a variety of communication methods to engage and retain volunteers, including updates to our Volunteer Central SharePoint site so that volunteers feel well supported, included and informed.

7. Ensuring best practice in volunteer management by upskilling and supporting line managers in volunteering priorities.

8. To strengthen the volunteer recognition process across the organisation.

9. Carry out pre-volunteering checks, including references and Disclosure and Barring Service (DBS) checks where appropriate

10. Ensure there is appropriate support and training for volunteers through regular informal contact and more structured reviews.

11. Site visits across locations to support volunteers

Services support

12. Review volunteering processes and procedures and implement systems, providing appropriate support to other coordinators to ensure a consistent approach to volunteering across the organisation.

13. Updating and maintaining volunteer support and inclusion systems to ensure accuracy, accessibility, and regular updates.

Performance

14. Maintain accurate records of enquiries, referrals, and outcomes, ensuring data is comprehensive and can be used for monitoring, evaluation, and future service development.

15. To collaborate with line managers on developing our volunteer database to ensure all key information is recorded to provide accurate and timely reports.

16. Identify emerging issues and trends based on enquiries and report these to senior staff for further action or policy development.

17. To monitor and evaluate activities including volunteer surveys, conversion and leaver data and contribute to reports for evaluation and monitoring as required.

Administrative Duties

18. Support front line services, printing and posting information packs to clients and potential clients

19. Organise and scan donations and other client communications received in the post and to admin' email. 

20. Issue thank you letters to donors and respond to general enquires received by email to central email addresses.

21. Support the Governance Support Manager and Exec Assistant in ensuring head office based compliance for Fire and H&S. 

General responsibilities

22. Collaborate with colleagues across the organisation to ensure enquiries are handled efficiently, and volunteers are directed to the appropriate services.

23. Adhere to Age UK Cheshire’s policies on confidentiality, data protection, and safeguarding.

24. Undertake any other relevant duties as required by the Chief Financial Officer or senior staff.

General

25. Uphold the organisation’s core values and act as an ambassador for Age UK Cheshire, demonstrating respect, empathy, and professionalism in all interactions.

26. Take personal responsibility for health, safety, and wellbeing, ensuring compliance with organisational policies and health and safety regulations.

27. Promote diversity and inclusion, fostering an environment where individual differences are valued and equality of opportunity is upheld.

28. Foster collaboration, communicate openly with colleagues, and contribute to continuous improvement initiatives to enhance service delivery and organisational effectiveness.

29. Take responsibility for personal development, adhere to organisational policies and legal requirements, ensure safeguarding, confidentiality, and data protection standards are met, and undertake any other duties as required to support the organisation’s goals.

PERSON SPECIFICATION 

Essential

 a. Experience in project management and successfully recruiting, engaging, and supporting volunteers.

 b. Ability to motivate, inspire and retain volunteers.

 c. Strong organisational skills and leadership skills.

 d. Excellent verbal, written and ITC communication skills, including telephone and email communication.

 e. Good understanding of issues facing older people, carers, and disadvantaged groups.

 f. Ability to work independently and prioritise tasks in a fast-paced environment.

 g. IT skills, including experience with databases and Microsoft Office applications.

 h. Knowledge of data protection, confidentiality, and safeguarding policies.

 i. Ability to work effectively as part of a team and with external partners.

Desirable

 a. Experience of using a CRM or case management system (e.g. Charity Log).

 b. Knowledge of the voluntary sector and inter-agency working.

GENERAL:

 a. Have use of a car, full driving licence, and ability to travel across Cheshire in the course of the role.

ADDITIONAL INFORMATION

HOURS:

The contracted hours for this role are 36.25 hours per week, typically worked Monday to Friday. However, both the specific working days and the daily hours within this timeframe can be discussed and agreed upon, based on operational needs

Out-of-office hours activities may be an aspect of this role.

CONTRACT:

All new staff are subject to a six-month probationary period. 4 weeks’ notice is required to terminate employment by either side i.e. the employee or Age UK Cheshire. During the probationary period, one week’s notice is required by either side.

HOLIDAY ENTITLEMENT:

From the 1st January to 31st December the basic annual entitlement for full time employees is 25 days, plus an entitlement to Public Bank Holidays and a discretionary entitlement to 1 extra day awarded by the Trustees. Part time staff will have their entitlement pro-rated according to the number of hours they are contracted to work.

CRIMINAL DISCLOSURE:

The post holder will be subject to police checking by the Disclosure and Barring Service (was CRB) Enhanced Disclosure.

PENSION:

Age UK Cheshire has an automatic enrolment workplace pension scheme pension scheme in place for eligible employees.

HEALTH CARE:

Age UK Cheshire offers a Health Care Cash Plan and staff are entitled to receive healthcare benefits.

Age UK Cheshire is a Mindful Employer and positive actions will be taken to ensure that people will not be excluded from working for the organisation because of their age, race, ethnicity, faith, marital status, sexual orientation, gender, physical or mental health.

 Charity No 1091608.

Hours: 35 hours (Full-Time). Working pattern will be finalised at job offer stage but will involve some evening and weekend delivery.
Contract: Fixed-term until 30 April 2027, with the possibility of extension dependent on funding
Salary: £25,767
Responsible to: CYP Community Lead
Location: Contractual base is Chorley. Delivery will take place across Lancashire

Do you want to join an organisation who are passionate about improving mental health and wellbeing for Lancashire communities? 

We’re looking for bold and caring people to join our Children and Young People’s team. We want people who have experience of engaging and working with young people in community settings, ideally in Lancashire.

To succeed in the role, you will need excellent communication skills, be confident, driven and have the ability to work autonomously in the community. You will be open, hardworking, creative and able to quickly build rapport with young people.

You will have experience working with the community and voluntary sector and understand the importance of peer support and early intervention to improve the mental health and wellbeing of young people.

This is an exciting time for Lancashire Mind as our children and young people’s services are growing, enabling us to reach and support more people. We want someone who believes in our vision of a Lancashire where everyone can have the best mental health and wellbeing possible.

Lancashire Mind has a dedicated workplace wellbeing programme to ensure staff are supported with their own wellbeing which includes an Employee Assistance Programme, a half-day wellbeing day and wellbeing activities throughout the year.

We also offer a workplace pension scheme, paid emergency time off to care for dependents, regular supervision, and a commitment to supporting learning and development opportunities. We have also recently enhanced our annual leave offer:

Full-time member of staff

Basic annual leave: 25 days

• Plus bank holidays
• Plus 3 days closure between xmas and new year
• Plus long-service leave after 3 years of service
• Plus option to buy or sell up to 3 days of annual leave

Above all, we are a friendly and supportive place to work.

Please note: This post is subject to an enhanced DBS check.

Following the return of our co-founder Becca Dean MBE as CEO, we're excited to be recruiting for several new roles as we move into the next chapter of our journey. Having recently celebrated our 12th birthday, we're more determined than ever to reach even more girls and young women, and we’re building a brilliant team to help us do just that. If you're passionate about empowering the next generation, we’d love to hear from you.

THE ROLE

The Girls’ Network aspires to reach more girls and increase the impact we have, so the importance of a strategic, effective and evidence-based monitoring and evaluation system is paramount. The Monitoring, Evaluation, Research & Learning (MERL) Manager will ensure thoughtful, intelligent and consistent collection, collation and analysis of data which has the potential to publicly represent our girls’ needs and their aspirations.

Key roles and responsibilities

Monitoring and Evaluation (M&E)

• Develop and employ monitoring systems to support high-quality programme implementation.
• Maintain and employ existing data-collection and evaluation systems to evaluate past and ongoing programmes.
• Calculate impact indicators and support data-driven organisational decision- making.
• Management of our CRM systems to support the Fundraising Team with monitoring of their application pipelines.
• Further the organisation’s current potential to meaningfully contribute to public discourse on the experience of teenage girls in the UK, on social mobility, and on the future of women’s leadership using available and newly created resources, data and insights.
• Develop the above evaluation and research into recommendations; working with the team and independently to inform and plan the creation and implementation of a monitoring system for our impact process, based on evaluation findings, industry research, and overall strategy and objectives.
• Work with the Communications Manager to develop / create the visual design and communication strategy for M&E systems so as to engage stakeholders and to empower our team and our girls.
• Internally and externally champion the use of our impact data to influence broader discourse and policy on the experience of teenage girls in the UK, social mobility, and the future of women’s leadership.
• Identify and understand different stakeholders' needs for monitoring and impact data.
• Manage external consultants and other stakeholders to support evaluations of particular projects as required.
• Understand M&E technology solutions, with a specific focus on gender equity and gender justice.

Learning and Research

• Working with Fundraising colleagues, regularly update the charity's Case for Support, reviewing the latest evidence and data on social mobility, the experience of teenage girls in the UK, and the future of women’s leadership, among wider gender issues.
• Design and deliver engaging whole-team training to enable new monitoring and impact collection processes to be carried out effectively at all levels.
• Working with the People and Culture Manager, promote and model a culture of learning and continuous development within the organisation, by employing and complementing existing systems.

Reporting

• Prepare and present status reports for grant-giving bodies (such as The Millby Foundation) according to the requirements of the grant.
• Prepare and present regular status reports for the CEO, and the board of trustees, as required.
• Contribute up-to-date data and insights to the annual report as well as to other grant and donor reporting.
• Work collaboratively with the Fundraising Team to identify upcoming reporting deadlines to funders.
• Creating clear overviews of the impact data collected in evaluation surveys, for the Fundraising and Programme teams to disseminate to funders and partner schools.
• Support the senior leadership, finance, and fundraising team, by calculating and reporting on social return on investment.

Database/CRM (Salesforce) management

• Manage user access and permissions in order to maintain data security and safeguard sensitive information.
• Create and maintain documentation to support both technical and non- technical data processes.
• Regularly evaluate and update Salesforce objects, automations, and other features as needed in response to business need, staying up-to-date on Salesforce functionality and recommending improvements to SLT.
• Staff support via developing and reviewing Salesforce training, establishing relationships, and managing Salesforce queries ad-hoc and in regular clinics.
• Maintain and develop Salesforce reports and dashboards to monitor data quality.

Other duties

As a small charity with limited resources, all staff are expected to be flexible with their work and as such you may be required to undertake other duties and tasks as assigned from time to time.

Essential skills, knowledge and attributes

• Strong analytical and research skills, with the ability to effectively employ, interpret and summarise qualitative and quantitative data from multiple sources.
• Highly organised with excellent database management skills.
• Proficiency in MS Word, MS Excel, Powerpoint and Gsuite docs.
• Adaptable and flexible working style as well as experience of developing work plans that help you manage multiple and changing priorities, on time and within budget.
• Proactive in identifying and solving problems, curious and with great attention to detail.
• Excellent communication skills (verbal and written).
• Passion for The Girls’ Network’s mission and an interest in issues related to mentoring and equality.
• Experience managing and using Salesforce or similar CRMs.

Desirable skills, knowledge and attributes

• Knowledge of data visualization software.
• Salesforce administrator certification or other relevant qualifications.
• Knowledge of Zapier or similar web-based automation tools.
• An understanding of Monitoring and Evaluation technology solutions.
• An interest in social equity and justice.
• Understanding of or experience of working from home.
• Experience of working in a small charity.

For more information, please download the candidate pack and apply via our website.

Role Summary

Are you an experienced project and relationship manager, passionate about changing the food system? You could soon be leading an exciting new programme to make hospital food in the UK healthier and more planet-friendly. You’ll support our Head of Programmes, carrying out a wide range of tasks, including securing new partnerships with hospital trusts, providing advice on menus, managing relationships, and collecting data to measure the impact of the programme. You’ll develop and deliver an effective strategy, starting with a pilot project with one NHS Trust before rolling the strategy out across the country.

Hospital Plates is the sister programme to our successful School Plates programme. Since the launch of School Plates in 2018, we’ve supported over 90 major school caterers, responsible for the food in over 8,000 schools, feeding over 1.3 million children every day, helping almost 50 million school meals become meat-free or plant-based. Our plan is to replicate this scale of impact in the hospital sector, using the experience and insights we’ve gained within schools.

Reporting directly to our Head of Programmes, you’ll also work closely with our School Plates team including our Programme Coordinators and Chef Trainers, as well as our Public Health Lead, Communications Manager, Director, and the rest of our team.

We’re looking for someone to join our team for 3 days a week with the potential for the hours to increase over time.

Job Details

Job title: Programme Manager, Hospital Plates
Reporting to: Head of Programmes, UK
Location: Remote (home-based, with some travel within UK)
Hours: 21 hours per week (0.6 FTE)
Salary: £34,000 per annum pro rata (based on 1.0 FTE) 

Responsibilities

• Create a clear and effective strategy for delivering impactful menu change in UK hospitals.
• Launch and complete a pilot of the programme, managing the process from the start.
• On successful completion of the pilot, roll out the programme across the rest of the country.
• Conduct outreach to hospital trusts to build a network of contacts, engage new partners, and manage and develop these relationships.
• Coordinate with a range of different stakeholders within hospitals and trusts, including catering teams and nutritionists.
• Collaborate with other organisations in support of healthier and sustainable hospital food.
• Develop a range of resources and templates for hospitals and trusts to support and guide them through the programme.
• Contribute ideas for developing recipes that meet the nutritional guidelines for hospital food. 
• Work with the School Plates Awards Coordinator to develop an equivalent menu awards scheme for hospital food. 
• Work with our chef trainers to deliver presentations and training to hospital staff, including organising and promoting sessions, liaising with trusts/hospitals and attendees, presenting, and collating feedback.
• Measure the impact of our work for ongoing programme evaluation, supporter communications, and funding proposals.
• Develop an excellent understanding of the hospital food landscape, and the nutritional guidelines for hospital food.
• Update and maintain an accurate database of activity with our partners/hospital trusts.
• Represent ProVeg UK on calls, in meetings, and at events, including some public speaking.
• Work closely with our Communications Manager to produce engaging new content, including video content, for social media, and the website.
• Support the Head of Programmes with any other projects or tasks, as needed.

Qualifications

Essential

• Proven track record in project and relationship management.
• Experienced in planning and delivering presentations. 
• Excellent communication skills with an ability to write effectively for a range of audiences.
• Flexible and agile approach, with a willingness to be a true team player and fill gaps as needed.
• Proactive with initiative and drive.
• Strong organisational skills and attention to detail.
• Solution-focused and resilient.
• Confident in creating basic spreadsheets and slide decks.
• Ability to work well under pressure and manage time effectively in a fast-paced and small but fast-growing non-profit work environment.
• Ability to work well unsupervised, with experience of working in remote teams with a reliable internet connection.
• Passionate about food systems change and alignment with our vision and mission.
• Based in the UK, and willing to travel within the UK to represent the team and programme at meetings, events, and trainings. 

Desirable

• Experience of working within hospital food.
• Experience of liaising with local authorities, hospitals, hospital trusts or public sector bodies.
• Experience of working in the food, health or environmental sector.
• Experience in the field of nutrition, including an interest in plant-based nutrition.
• Experience of recipe development and analysing nutritional data. 
• Experience of using customer relationship management (CRM) systems.

Benefits of working with us

• Generous annual leave entitlement - 25 days per year, with an additional day granted at the start of each calendar up to a maximum of 30 days (plus bank holidays)
• A strong organisational focus on personal development, with a designated training budget.
• Provision of a work laptop.
• Flexible, trust-based working arrangements and home-office arrangements.
• Career development support
• Enhanced maternity, paternity, shared parental and adoption pay
• Compassionate animal companion leave
• Employee Assistance Programme including counselling
• Access to 24/7 virtual GP Service
• Mindfulness support via a free Headspace account for you and up to 5 friends or family members
• Access to the Wisdom app with exclusive perks and discounts
• Membership to the OpenUp platform
• We are a workplace that encourages everyone to bring their whole selves to work. We are an inclusive workplace for our diverse employees around the world.
• And, last but not least, become part of a great team and work with us towards a world where everyone chooses delicious and healthy food that is good for all humans, animals, and our planet!

When?

Application deadline: 20th April 2025
Start date: From May/June 2025

Application process and timeline 

Please submit your application using our online form - including your CV and cover letter. By submitting your application you agree that your personal data will be processed by and shared with our UK entity (ProVeg C.I.C.) and German entity (ProVeg e.V.). 

The recruitment process consists of two rounds: 1): an online trial task; 2): an interview with the Head of Programmes and Public Food Lead/Director. 
 

• Application deadline: 20th April 2025
• Online trial task: sent to longlisted candidates during week of 21st - 25th April 2025
• Interviews: 7th & 8th May 2025
• Start date: From May/June 2025