Crm Database Administrator Jobs in Wa12

Job title: CRM Administrator 

Manager: Senior Data and Innovation Manager 

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month 

Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500 

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Overall purpose 

This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.

The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.

The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

The successful candidate will be employed by Global Health Partnerships, but will be seconded to work on the Nursing Now Challenge, a programme of the Burdett Trust for Nursing. The Nursing Now Challenge was launched in 2021 with the aim of supporting health employers around the world to create leadership development opportunities for their student and early-career nurses and midwives. Over the last three years, this mandate has evolved, and the Nursing Now Challenge has welcomed individuals, as well as organisations, becoming an invaluable space for student and early-career nurses and midwives to convene, share experiences and learn from one another.

MAIN RESPONSABILITIES

The Membership & CRM Administrator will support and expand the growing network of individuals and organisations that are members of the Nursing Now Challenge network. This role is vital to optimise member experience and enhance the value and impact of the Nursing Now Challenge, which is dedicated to championing leadership development for student and early-career nurses and midwives. The main purpose of this role is to manage the Nursing Now Challenge membership database, using existing CRM tools and software, and ensure positive and proactive engagement with members of the Nursing Now Challenge network as well as its existing and prospective collaborators. The successful candidate will also be required to manage the day-to-day administrative tasks associated with the running of the Nursing Now Challenge. They will also be responsible for the project management of various workstreams.

• Oversee the registration process for new members, guiding them through the onboarding process and ensuring alignment with programme requirements.
• Track and report on member engagement metrics, leveraging data insights to drive retention, satisfaction, and continuous improvement.
• Prepare comprehensive, weekly reports that provide insights into membership growth and development.
• Ensure member information is up to date and stored in accordance with GDPR requirements. KEY RESPONSIBILITIES CURRENT RECRUITMENT
• Conduct regular needs assessments and check-ins with members to identify opportunities for enhanced engagement.
• Respond to member inquiries promptly, providing resources and guidance to support their full engagement with the Nursing Now Challenge network. In collaboration with the Director of External Relations, develop and execute a robust engagement strategy with evaluation of impact.
• Provide administrative support including: scheduling meetings with and for the Nursing Now Challenge team and relevant partners/ members, ensuring that accurate notes/ minutes are taken where appropriate and shared with the required stakeholders, manage timely and accurate follow-up reports and actions.
• Organisation of Nursing Now Challenge Board meetings and preparation of all associated paperwork, including meeting papers and minutes
• Maintain Nursing Now Challenge team project tracker
• Support the Programme Director and Director of External Relations with reporting to the Burdett Trust for Nursing Board of Trustees
• Participate in any staff development and training activities as deemed appropriate for personal and professional development.

WHAT WE OFFER

• Flexible working hours
• Enhanced Maternity and Paternity leave benefits
• Confidential Employee Assistance Programme
• 25 days annual leave plus three days off between Christmas and New Year
• Annual learning & development allowance
• 5% employer pension contribution when an employee contributes 3%.
• A friendly, supportive work environment. 

HOW TO APPLY

Candidates can apply by submitting a maximum two-page cover letter stating why they are interested in this position, what they would bring to the role and how they fit the person specification. This letter should be submitted with a CV by Friday, 10th January, with ‘CRM Admin’ in the subject line.

If you have any question or would like to discuss this role reach out to the contact in the Job Pack attached. This post is UK based. Non-EC nationals will require current and valid permission to work in the UK

For further info please read the attached job description.

An exciting new position has arisen for a Finance Administrator to join the team at International Seafarers' Welfare and Assistance Network, an international not-for-profit maritime organisation working to improve the lives of seafarers and their families with services, resources, strategies and advocacy. We are looking for candidate/s with suitable accounting or bookkeeping qualifications, experience of using accounting software and CRM systems such as Quickbooks, Xero, Salesforce, or GlueUp.  This role requires excellent communication skills both written and verbal.

Key responsibilities and responsibilities of the role include:

• Maintain the purchase and sales ledgers
• Respond to supplier and client’s queries
• Process supplier and sales invoices, staff claims and expenses
• Set up bank payments
• Bank reconciliation and journals
• Reconciliation of membership income with accounting software and CRM database
• Basic administrative tasks, such as keeping sickness and absence records, minute taking and filing.

The role can be full time (35 hours p/w) or shared (2 x 17.5 hours p/w). We are a fully remote working organisation with an optional one day a month in London SE1 or other central location.

£26,000-£29,000 per year (pro- rated for part time), plus home working allowance and life assurance.

The new Administrator will be a part of the Subscriptions and Finance subgroups, which manage the subscriber records and payments, payroll, projections and more, for Ethical Consumer, the UK’s longest running alternative consumer organisation.

Ethical Consumer is a not-for-profit multi-stakeholder cooperative, and welcomes applications from all sections of the community. We use name-blind shortlisting. The offices are upstairs in a wheelchair accessible building.

We are looking for an experienced, proactive and creative fundraiser to develop and manage individual giving at our national charity. As the sole individual giving fundraiser at the charity, this is a multi-faceted, strategic thinking role with room for growth. Your role will involve a variety of duties, including annual planning for individual giving activities to grow and develop our supporter base; budget management; development of stewardship including a supporter journey to grow connections to the charity; and line management responsibility for the Fundraising Administrator.

Individual giving is an area of growth for the charity and we are looking to build on what has already been achieved in this area. Working in our fundraising team, you will contribute to the wider aims of the team and organisation, developing and delivering individual giving and stewardship for supporters to develop and grow this income stream further.

You will continue development on a creative and comprehensive individual giving programme focusing on in memory, lottery, direct marketing and appeals, regular and payroll giving, gifts in wills and membership schemes. 

This is a fantastic opportunity for the right candidate to bring their knowledge, skills and experience in the charity sector to our organisation. You will represent and promote the work, vision and purpose of the Huntington's Disease Association.

This is an essential role in a small, national organisation supporting people affected by Huntington's disease.

Learn more about the role in the job pack included.

We are committed to equal opportunities in our recruitment process and in order to find out how well we are doing, we collect monitoring data. This will not form part of the selection process in any way and will be used for monitoring purposes only. The completion of this form is voluntary.

The Huntington's Disease Association is looking for someone with the ability to work in a way that promotes the safety and wellbeing of adults at risk, children and young people. We follow safer recruitment practices to ensure we are safeguarding the people we work with. We require the successful candidate to provide two employment references and undergo a Disclosure and Barring Service (DBS) check for enhance disclosure before joining the charity.

Full details of how we securely handle the data you provide to us as part of the recruitment process can be found in our privacy notice for job applicants on our website.

Click on 'apply' to begin your application. To ensure your consideration, please upload both a CV and cover letter. Your cover letter should include why you are applying for the role and how you meet the requirements of the person specification. The job description and person specification can be found within the job vacancy pack.

Applications submitted without a CV and cover letter will not be considered.

Closing date for applications is Thursday 2nd January 2025, 9 am. 

Interviews will be held on Wednesday 15th January 2025.

Benefits:

* 25 days annual leave plus public holidays (pro rata for part-time staff)
* A pension scheme with 3% employer contribution
* Medicash scheme
* Tax-free working from home allowance
* Flexible working approach
* Supportive and positive working environment
* Fantastic learning and development opportunities

We are looking for an organised, experienced, and proactive Fundraising Officer to drive income generation at ELR. This exciting new role will be key in securing essential capital and revenue funds to support all areas of our work, from restoring historic locomotives and repairing bridges and viaducts to supporting education projects in our Transport Museum and covering day-to-day operational costs.

In this role, you will raise the profile of fundraising across the organisation and work closely with colleagues, volunteers, and the Board to increase income from diverse sources, including trusts and foundations, individuals, corporations, and statutory bodies.

The ideal candidate will be an excellent communicator and a self-starter, eager to develop and lead new fundraising initiatives with a keen eye for detail. As an enthusiastic ambassador for our work, you will build our supporter base and clearly convey the impact of ELR to potential partners and stakeholders. You should have strong experience in building fundraising relationships, managing administration, and creating compelling content for various marketing channels (social media, website, crowdfunding, print, etc.).

This is a fantastic opportunity to shape the fundraising strategy for a leading North West visitor attraction and heritage site. With significant potential to explore new fundraising avenues, accelerate activity, and foster a visible culture of philanthropy, this role offers great scope for professional growth.

The position is initially for two years, with a review after 18 months and the potential to transition into a permanent, full-time role upon the successful achievement of key objectives.

There are four criteria that will disqualify applicants, so please only apply if you meet all of the following requirements:

1. At least three years of fundraising experience.
2. Experience securing funding from various sources, including trusts, foundations, corporations, individuals, and government bodies.
3. Experience providing excellent stewardship and relationship management with supporters.
4. Experience conducting prospect research to identify potential supporters.

The closing date for receipt of applications is Monday 6th January at 12:00.

Remuneration package:

Salary range: £27,000 - £30,000, depending on experience.

• Free travel on East Lancashire Light Railway services
• Rail Staff Travel Scheme, which allows discounted travel on the UK National Rail Network
• Company pension scheme
• Group Life Insurance inc. death in service benefit
• Employee Assistance Programme including BUPA Healthy Minds & Help@Hand app

A full-time office based role but hybrid and flexible working is available to this post.

We are seeking an enthusiastic Volunteer Manager to join our small, collaborative team. You will be a proactive, organised individual with experience of working with volunteers and a talent for building strong relationships. This role is ideal for someone who thrives on variety and is committed to enhancing the experience and contributions of volunteers. 

As Volunteer Manager, you will oversee all aspects of volunteer management, including recruitment, training, development of new volunteer projects, and ongoing support. You will be willing to develop and deliver training programmes yourself where needed and identify and support volunteers to take on roles such as trainers and facilitators. A key focus will be ensuring volunteers are well-prepared and integrated into ADCH activities. 

As part of a small team, you will need to be hands-on and flexible, taking on a variety of tasks and supporting organisational events and projects. With occasional travel and overnight stays required, this role suits someone adaptable, resourceful, and ready to make a meaningful impact. 

If you are an innovative and driven individual ready to embrace this challenging and rewarding role, we’d love to hear from you! 

This is a 12-month fixed-term position, with the potential for extension subject to securing further funding.

Closing Date: Monday, 13th January 2025, 5pm. 

Interviews: Tuesday 21 January 2025 at Birmingham Dogs Home, Solihull.  

If you do not hear from us within 5 days of the closing date, please assume you were unsuccessful on this occasion. Please note that we reserve the right to close this post early, should we receive a high volume of applications. 

Further details about the role, including key responsibilities and criteria, can be found in the job description within our recruitment pack. Please ensure you review the pack carefully before beginning your application. 

This role is made possible thanks to support from Pets Foundation 

Impact & Evaluation Officer

Hours of work: Part time (0.5 of full time – 17.5 hours a week) post with occasional weekend and evening work and overnight stays.
Salary: £27,000 (FTE) (this is a part-time role and the salary will be pro-rated)

About Re-engage  

Re-engage is a charity that is positive about older age and committed to fighting loneliness so that people can have social lives and friendship groups however old they are. We inspire and enable meaningful connections and shared experiences within communities across the UK for people over 75 facing loneliness and social isolation.  

Our volunteers work together to create better communities and help to enrich the lives of our members by giving them something to look forward to. Older people who may have felt very alone now feel valued as individuals, continue to form friendships, and have groups that give support. We make sure that people know they are important well into their old age.

Respectful, determined, warm, pioneering, and local: we are Re-engage and we are bringing generations together. 

Our vision is a world where no one is ever too old to make friends and enjoy social interaction. 

Our mission is to work within communities to end social isolation and loneliness in older people. 

Role purpose 

In this role you’d be supporting the Head of Impact and working alongside the policy and impact officer to deliver our impact and evaluation activities. This includes delivering our monitoring, evaluation and learning framework; conducting bespoke research; working directly with beneficiaries and volunteers; and using technology to demonstrate and communicate the impact Re-engage has on the lives of older people experiencing loneliness and social isolation. 

Re-engage is committed to learning and development and to flexibility and will provide all necessary training for the right candidate. 

Main tasks and responsibilities:

• Support the administration and ongoing development of our regular monitoring, evaluation and learning activities, including monthly, quarterly and annual reporting
• Administer the routine capture of impact and evaluation data, using our systems and CRM database, ensuring the accurate recording of data in line with GDPR guidelines and best practice
• Conduct a range of evaluations using both quantitative and qualitative methods including online, telephone and paper surveys, interviews and focus groups 
• Analyse and prepare impact and evaluation data for teams across the organisation, including our fundraising, communications, service delivery, engagement and senior management teams 
• Maintain and support the development of impact and evaluation digital content on the organisations intranet and external website
• Use technology, including Microsoft Customer Voice, PowerBI, Dovetail and Canva to analyse and communicate impact and evaluation data for both internal and external audiences, including the production of reports, infographics and digital dashboards
• Conduct primary and secondary research for funded projects and service development
• Support the administration of our Advisory Group, made up of our beneficiaries who provide regular feedback and input into our services 
• Support the administration of impact and research volunteers, delivering inductions, allocating tasks, communication and providing ongoing support 
• Support the impact team with general administration, including handling the impact mailbox, data entry and postal mailings 
• Support the administration of the impact team’s policy and influencing work
• General responsibilities:
• Show a clear commitment to Re-engage’s values, culture and mission to end social isolation and loneliness in older people 
• Take time to familiarise yourself with and follow all Re-engage policies and procedures.  
• You may be required to undertake any other duties that fall within the nature of the role and responsibilities of the post. There may be occasional out-of-hours work required. 

Person specification: 

Essential 

• A degree (or equivalent) in any subject or demonstrable equivalent experience in research/data analysis/evaluations or similar (paid or voluntary) 
• Basic data collection and/or analysis experience
• Excellent interpersonal, written, and verbal communication skills - able to engage with and communicate with older people and generally with people from all walks of life  
• Understanding of, or interest in learning about loneliness, social isolation and issues that affect isolated and lonely older people 
• Excellent IT skills and good knowledge of Microsoft packages including Excel, Outlook, Word, and PowerPoint 
• Self-motivated, organised and methodical approach to work with excellent time management and ability to work with minimal supervision and deliver against KPIs 
• A confident and competent administrator with excellent attention to detail and a strong understanding of the importance of record-keeping 
• Understanding of the importance of brand and commitment to the brand guidelines 
• A dedicated place to work in your home with sufficient broadband for permanent Wi-Fi and access to multiple cloud-based systems 

Desirable 

• A degree in a relevant field such as social sciences, psychology, social research, statistics, data analysis or similar 
• Experience of designing and/or conducting social research or evaluations, including surveys, interviews and/or focus groups 
• Understanding of a range of monitoring and evaluation methods including qualitative and quantitative methodologies of data collection 
• Understanding of confidentiality and the implications of GDPR when working with volunteers and with older people.  
• Advanced Excel or Power BI skills and experience  
• Experience of presenting data/research/findings in multiple formats e.g. reports or presentations to different audiences 
• CRM or database experience 
• Experience of working in a charity and/or with grant-funded projects 

We are an equal opportunities employer

Re-engage is committed to encouraging equity, diversity, inclusion and belonging among our team of staff and to eliminating unlawful discrimination. We want the Re-engage team of staff to be truly representative of all sections of society, and for each employee to feel respected and able to give their best.
 
How we recruit 

Diversity and inclusion are important to us. We want our team of staff to be representative of all sections of society, and for each employee to feel respected and able to give their best.   We understand that you may not meet every requirement listed, but if you feel you could make a valuable contribution to our charity, we encourage you to apply. You may be a great fit for this or another role.
 
We use the recruitment platform Hireful.  Using Hireful allows us to reduce unconscious bias and subjectivity, and candidates experience a more skills-based recruitment process which helps us to hire the best talent for our roles 
 
The application process includes an inbuilt anonymisation feature which removes identifiable personal data from your CV.   To enable this please ensure your name you use on the application form matches exactly with that on your CV.
 
We also add competency questions to the process which asses your approach to real issues that you would face in this role.   Each response is anonymised and reviewed separately by each hiring team member before the total scores are averaged to create a leader board of candidates. 

We would rather AI wasn't used for your answers as we want the real you, however we do reserve the right to reject applications if we feel the use of AI has been excessive.

Deadline to apply is Sunday 12th January 2025 and interviews are expected to be held the week of 20th January 2025.

REF-218 665

Filmmaking Officer
Employment Type: Temporary/ Contract (fixed term contract for 12 months)
Hours: Full time
Location: Hybrid, United Kingdom (multiple locations)
Cardiff / Belfast / Salford / Edinburgh / London - Based at one of the Into Film offices or hybrid working with some travel across UK
Salary: £24,000 - £28,000 (GBP) plus Into Film benefits
Team: Activation Team
Seniority: Junior 

About Into Film 

Into Film is the UK’s leading charity for film in education and the community. We provide screen industry careers information and advice, support young filmmakers, and bring the power of moving image storytelling into classroom teaching. We also run the annual Into Film Festival which enables more than 400,000 pupils to visit the cinema for free, and the Into Film Awards - the UK’s leading showcase for young filmmaking talent. The core Into Film programme is free for UK state schools, colleges and other youth settings, thanks to support from the BFI, awarding National Lottery funding, and through other key funders including Cinema First and Northern Ireland Screen. 

We work hard to live and breathe our values and strive to be an impactful, inclusive and inspirational organisation. We are fully committed to providing an inclusive, active listening culture that respects difference, in which staff are happy and proud to create a programme for the diverse society we work with. 

Role Summary 

To provide administrative and operational support for Into Film’s Filmmaking programme, including the BFI-funded Young Creatives programme and our Every Child a Filmmaker initiative. This role supports the wider programme’s operational delivery by handling organisational tasks and assisting with specific activities, ensuring smooth running of projects in collaboration with the Filmmaking Coordinator, Filmmaking Lead and wider team. 

Main Responsibilities: 

• Be part of the matrix project team supporting filmmaking activity across the organisation, working under the Filmmaking lead, Filmmaking Coordinator, and Joint Head of Programmes, to implement the delivery plan for Filmmaking. 
• Provide administrative support for the delivery of filmmaking projects, focusing on scheduling, tracking, updating documentation, and reporting. 
• Assist in the coordination of partnerships with informal youth groups to help stimulate and incentivise filmmaking activities, ensuring accurate documentation and tracking of partnerships. 
• Support resource development by assisting in the creation and maintenance of filmmaking resources, including assisting with logistical arrangements for teacher training events, competitions, and courses. 
• Collaborate with the Marcomms team to assist in promoting the filmmaking offer across all communication channels, including providing organisational support for social media campaigns. 
• Provide support particularly to the judging process, for Film of the Month (or similar) ‘always on’ competitions, partnership and themed competitions and the Into Film Awards. 
• Maintain the CRM database of filmmaking organisations across the UK, ensuring data is accurate and up to date. 
• As additional funding allows, research and reach out to underrepresented and underserved young people through organisations (including schools) to match with experienced filmmaking practitioners to deliver projects. 
• Assist with data collection and evaluation for reporting to funders by ensuring accurate data input and collection from relevant stakeholders. Maintain content on the Filmmaking ‘Hub’ pages to keep them fresh, relevant and up to date. 
• Support the production of an annual filmmaking showreel highlighting a range of diverse, representative stories. 
• Add youth made films to Into Film+ streaming service, Into Film Shorts YouTube channel, other online platforms and submit films to appropriate international youth film festivals. 

General Responsibilities: 

• Commitment to quality internally and in all dealings with the public, members, educators, children and young people, partners, funders, supporters etc. 
• Contribute to the regular monitoring and evaluation of Into Film’s filmmaking work by assisting with data and administrative tasks. 
• Commitment to equality of opportunity in line with Into Film’s Equal Opportunities Policy.  
• Any other reasonable duties assigned by Into Film. 

Person Specification: 

Essential 

• Strong administration and operational skills 
• Strong communication skills 
• Awareness and understanding of the filmmaking process 
• Experience of cross-team working 
• An understanding of managing competitions for young people 
• Ability to build good relationships with partners 
• Familiarity with the Microsoft Office 365 
• Awareness and understanding of CRM system 

Desirable 

• A love of film 
• Interest and knowledge of moving image content sharing and creation for young people  

Existing Into Film benefits: 

• Annual Leave – 28 days (pro-rata), including 3 days to cover office closure between Christmas and New Year plus 
• Pension – matched up to 5% of salary (Scottish Widows) 
• Support for professional qualifications – money towards courses and/or study days, if relevant to role 
• Interest-free non-essential study loans 
• Interest-free bike/scooter/travelcard loan 
• Career break – up to 4 weeks unpaid leave, after 2 years’ service (at your managers’ discretion) 
• Employee Assistance Programme (EAP) – 24/7 confidential advice and guidance
• Flexible working – all applications considered, but any decision will be at the discretion of Into Film 
• Enhanced parental leave 
• Childcare vouchers 
• Free eye test & contribution to glasses 
• BenefitHub portal - all benefits to be accessed through a new online portal
• Long service holiday award – after 3 years at Into Film, staff will get one extra days’ holiday for each additional year worked, with the total entitlement capped at 35 days, i.e. on your 4th anniversary at Into Film you will get an extra day’s leave; on your 5th anniversary, your entitlement will go up by another day to 30 days. 
• Simplyhealth - health insurance 

Into Film operates a hybrid working policy with offices in London, Cardiff, Belfast, Edinburgh and Salford. We are open to flexible working and offer staff a health plan. 

All employees regularly working with children and member data are required to undertake and maintain enhanced DBS clearance (and/or Access NI check or Disclosure Scotland check, depending on working location), acquired at Into Film’s expense; employment is dependent upon this. 

Closing: 8:00am (GMT), Friday 13th January 2025 

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

About the opportunity:

The Tutor Communications Officer will work closely with the Communications and Media Manager to support all aspects of stakeholder communications and engagement at Action Tutoring. The role will require you to develop engaging and motivational content when communicating with our volunteer tutor network, schools and other stakeholders.

The Tutor Communications Officer will develop their data management and analytical skills, when evaluating the impact of communications and maintaining subscriber data. They will also develop detailed knowledge of our e-communications software (Campaign Monitor) to create precise and engaging email campaigns with accurate segmentation of recipients. 

Comprehensive induction and training will be provided. Action Tutoring is committed to providing development opportunities for its staff and, as a growing charity, there are plenty of opportunities to take on new areas of responsibility. 

Key information: 

Reports to: Communications and Media Manager 

Salary: £25,235 per annum plus London Weighting of £2,271 per annum (if applicable) 

Contract and hours: Temporary 12-month full-time contract to cover sickness leave, or until the return of the postholder, whichever is earlier. We offer flexible hours with 9.30-4 as core hours. A full working week is 37.5 hours

Closing date: Wednesday 8th January 2025

Interviews: Thursday 16th January 2025 

Start date: As soon as possible 

Place of work: This role is remote, with occasional travel to London. The candidate can be based anywhere in the UK. Our London office address is: x+why Fivefields, 8-10 Grosvenor Gardens, London, SW1W 0DH

Application process:

Please submit a completed application form via our website.

In the form you will be asked to reflect on the statements below:

1. Please provide examples of when you have shown evidence of being a creative and effective communicator, able to adapt to different audiences and platforms to achieve an outcome.

2. Please provide examples of when you have shown the ability to 'spin different plates' simultaneously while working to high standards.

3. What experience do you have with data management and analysis? Please provide specific examples of how you've used data to improve communication strategies

Applications that fail to meet these criteria will automatically be discounted. We want you to have every opportunity to shine and to show us your talents—please let us know if there is anything we can do to make sure the assessment process works for you. 

Please make sure to fill out and submit the application form so that we can consider you for the role.