Permanent Creative Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Purpose: The operational management for delivery of Short Breaks schemes across Surrey and West Sussex for children and young people with disabilities and additional needs.
Salary: £33,280 - £37,440
Hours of work:35 hours per week
Working Pattern:
7 hours a day with an hour’s unpaid break
Term-Time: 9:00-17:00 Tuesday-Saturday or Monday-Friday
School Holidays: 9:00-17:00 Monday-Friday
Contract Type: Permanent, full-time
Location: Based at YMCA Sovereign Centre, Slipshatch Road, Reigate. RH2 8HA. Managing provision in Reigate, Leatherhead, Epsom and West Sussex locations.
Annual leave:Starting allowance - 25 days plus Bank Holidays. Please note that school holidays are key delivery periods and annual leave is not usually agreed during these periods.
Main responsibilities:
- Provide operational management of all Short Break club contracts across East Surrey and West Sussex.
- Lead assessment and approval of CYP behavioural support plans and complex need support to ensure safe and inclusive practices within our Short Break Schemes.
- Monitor annual Short Breaks area delivery plans to ensure delivery requirements of our contracted services are met. - Manage and monitor short breaks budget, including donations and grants.
- Assist with the recruitment of staff and securing opportunities to attract staff from local communities.
- On-boarding of new disability sessional staff including induction, role specific training, and on-going development to increase workforce retention.
- Work with the Volunteer Coordinator to expand the use of volunteers across Disability Services.
- To provide line management for a team of Disability Short Breaks Coordinators.
- See job description attachment for further responsibilites
Benefits:
Free Gym Membership: The post holder will be entitled to free use of the YMCA East Surrey fitness centre in Redhill and half price YMCA childcare for dependents.
Free Parking : There is free parking availableat all our delivery site. YMCA East Surrey also operates a Bike to Work Scheme.
Pension Scheme: There is a YMCA East Surrey pension scheme - details available on request.
Closing Date for Applications: Monday 21st October 2024
Interviews to be held: Applications to be reviewed when received
Proposed Start Date: ASAP
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role:
The Kids Network are recruiting for a Systems & Operations Officer to help us provide effective operational support to our staff teams to ensure the charity runs smoothly and efficiently.
If you are driven by social purpose, want to work with a dynamic and growing charity and someone who wants to learn about the inner workings of a charity and get exposure to the most intimate details of the organisation, this role is perfect fit for you.
The role involves working closely with the Managing Director and a high level of support & training will be provided to the successful candidate, therefore if you are keen to learn and excited about all things related to process then this is a great opportunity for someone looking to develop their career in Operations.
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Do you enjoy improving and maintaining systems?
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Do you have an interest in data and data led work?
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Do you find ticking things off your to do list highly enjoyable?
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Do you like working in a fast-paced environment?
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Would you describe yourself as a creative thinker and problem solver?
If you have answered yes to the above, then we would love to hear from you!
Benefits:
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Flexible working arrangements (mostly working from home, with approximately two days a week working from the office)
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Option for 2 Me days
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25 days annual leave entitlement with one day accrued each year of service capped at 5 years
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Option to swap bank holidays for other religious holidays
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Team Socials
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Birthdays off
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Personal development budget
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Working in a value led organisation, where we see and share the impact we have on children every day!
Key Responsibilities:
People HR Processes
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Undertake all admin related to recruitment, onboarding and offboarding staff members
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Coordinate internal team meetings and team training
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Help support team Inductions through delivering sessions on the platforms we use, and by creating training videos or guides as and when needed
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Inject fun into the team through organising team socials, birthday gifts, and work anniversaries
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Deliver annual training to the team on GDPR and H&S
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Ensure the charity’s policies are maintained and filed correctly
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Monitor and track staff training throughout the year, ensuring all staff are participating in learning and development opportunities
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Support the Managing Director with developing and implementing the charity’s employee cycle
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Create ‘how to’ training videos for staff and mentors to help develop inclusive ways of sharing guidance
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Support Volunteer Recruitment by interviewing potential volunteer mentors
System Management
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Be the first point of contact for incoming calls and emails for our two main email accounts, directing people in the right direction in a welcoming and professional manner
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Support our impact collection process, ensuring a high level of data hygiene for collection
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Maintain the charities slack workplace to support communication between the team
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Maintain the TKN Website to ensure all content is updated and correct as and when required
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Execute strong data quality and input data meticulously into our CRM, Salesforce
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Support the Managing Director In the development of a salesforce TKN operations manual for all staff to use as well as support the Managing director with salesforce developments
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Support the information management of the organisation ensuring correct access restrictions and efficient document filing
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Maintain our HR platform, CharlieHR, ensuring all information on the system is up to date and correct
Finance support
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Assist with the smooth running of day-to-day accounts including, collating and filing Invoices, end of month coding and liaising with our external accounts as and when needed
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Follow the charity’s financial procedures document when carrying out any finance tasks
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Process volunteer expenses each month with diligence and accuracy in line with the charity’s expense and safeguarding policies
Other
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Keep a stock take of IT equipment for the organisation and support set up for new staff members
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Manage our Internal ticketing system, supporting the team with IT needs by liaising with our external IT provider
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Coordinate board meetings and sub committees
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Minute board meetings and subcommittees
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Lead on recruitment admin of new Trustees
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Supporting the work of the Managing Director as and when required
About you
As a member of our small but mighty Operations team you will play a crucial role of maintaining quality, efficiency and control across the org.
The successful candidate will have experience working in an operational capacity in a similar environment, enjoys improving and maintaining systems and processes, has the ability to remain calm and professional under pressure and takes a solution-focused approach to operational challenges.
Essential skills and experience:
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Ability to be solution focused and self-motivating, to work on your own initiative and be accountable for your own work
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1 year experience in an office environment
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Able to juggle multiple projects and wear many hats!
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High organisational skills with the ability to prioritise workloads effectively
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Exceptional communication skills, with the ability to communicate with a range of audiences
Desirable experience:
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Excellent written, spoken and IT communication skills (especially with MS Office and CRM systems)
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Experience in using Mailchimp, salesforce and WordPress
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1 year experience of operations or HR or 2 years administration experience
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Great attention to detail and highly conscientious
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Non-judgemental, self-motivated, pro-active, compassionate and solution focused
Safeguarding commitment
The Kids Network is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful applicant will be required to go through our safer recruitment processes, including an enhanced DBS check.
Equity commitment
The Kids Network values diversity and inclusion and we have worked to create an application process that is as accessible as possible, however we still recognise that there is maybe more we can do especially for applicants who are minoritised in society, have specific accessibility needs and/or experience discrimination.
If this is the case we are both happy and open to discussing better ways to support your candidacy and make this application process as equitable as possible for you.
We are a diverse organisation and welcome everyone but it is important to note that the intersections of your identity will not increase or affect the amount of labour you are asked to do. If you wish to draw on your own lived experiences that will be both encouraged and supported but it is not nor ever will be a prerequisite of this role.
You can find out more about our commitment to anti-oppression on our website.
First round interviews are due to take place on Friday 25th October and second round interviews will take place the following week, however if we recieve a high volume of applications before the end date, we may interview earlier, therefore early applications are encouraged.
The client requests no contact from agencies or media sales.
JOB PURPOSE:
CVS Brent is looking to recruit its next Chief Executive Officer to lead the organisation and manage the implementation of programmes that enhance the capacity of voluntary and community organisations in the borough of Brent.
The incoming CEO will play a crucial role in leading CVS Brent through a pivotal transition period with a focus on stabilising the organisation and laying the groundwork for meaningful organisational change. This is an exciting opportunity to shape the future of community engagement and impact in Brent.
CVS Brent is a dynamic and independent charity dedicated to supporting the diverse and vibrant voluntary sector in Brent. Through a range of services, including expert advice, professional training, and effective advocacy, we enable individuals and organisations in Brent to build the capacity necessary to meet the needs and aspirations of their communities through voluntary action. Located in an inner-city borough with a rich tradition of voluntary activity, we actively promote innovative approaches to working and foster relationships and partnerships between communities, local government, and health services.
This position is available on a pro-rata basis for 4-5 days.
CORE RESPONSIBILITIES
- Strategic Leadership and Execution: In collaboration with the Board, the CEO will define CVS Brent's strategic direction, goals, monitor progress, and set targets..
- Provide Visionary Leadership: Lead and support staff to enhance their contributions and ensure effective programme development and delivery.
- Manage Foundation Building and Change: Establish a strong foundation for future service growth. Navigate the organisation through transitions, ensuring stability and resilience.
- Engage with Stakeholders: Align CVS Brent's objectives with those of its stakeholders by collaborating with voluntary and community organisations, local authorities, and other partners to foster meaningful relationships.
- Embrace Innovation: Encourage creative thinking and explore new approaches to address challenges.
- Represent CVS Brent publicly: Represent CVS Brent and nurture effective relationships across local, regional, and national networks. Actively seek opportunities to expand and promote CVS Brent's role and impact.
- Build Capacity: Enhance the capacity of local organisations by designing and delivering effective programs.
- Lead Policy and Advocacy Efforts: Including engagement with Brent Council, NHS regulators, and other decision-makers.
- Build Strong Connections: Cultivate and maintain strong networks with key supporters, stakeholders, and partnership agencies to strengthen CVS Brent’s impact.
- Generate Income: Cultivate and strengthen relationships with partners, supporters, funders, and potential funders to capitalise on income generation opportunities.
- Manage Finances: Acquire the necessary resources for efficient operation (from both current and new funding avenues). Additionally oversee budgeting and risk management.
- Report to the Board of Trustees: Attend Board meetings and keep the Board informed about CVS Brent's progress, relevant matters, and the charity's mission. Provide timely and relevant information to aid the Board in fulfilling its duties. Alert the Board to any significant risks facing the charity.
- Ensure Robust Oversight: Uphold and implement CVS Brent's policies, procedures, and systems. Strive for operational excellence by adhering to established guidelines and continuously improving processes.
- Stay Informed and Proactive: Continuously monitor and stay updated on current social, economic, political, environmental, and other relevant trends. Use this knowledge to identify strategic development opportunities for CVS Brent and proactively adapt to changing circumstances.
ESSENTIAL SKILLS AND EXPERIENCE
While no specific qualification is required, evidence of recent continuing professional development in areas such as management, leadership, or organisational culture is desired. Alternatively, equivalent work experience in a related field will be considered.
- Partnership Building: Demonstrated ability to build strong partnerships, particularly with large and complex statutory organisations. Proven success in forming positive relationships with funders, partners, and stakeholders.
- Regulatory Knowledge: Practical understanding of the regulatory environment within which Voluntary, Community, and Social Enterprise (VCSE) organisations operate. Strong grasp of good governance principles.
- Innovation and Change Leadership: Experience in leading and facilitating innovation and change across an organisation. Adept at driving positive transformation.
- Organisational Development: Familiarity with organisational and staff development principles. Knowledge of financial and risk factors relevant to business development in a VCSE context.
- Effective Leadership: Ability to provide effective leadership, fostering an organisational culture characterised by professionalism, respect, integrity, confidence, and trust.
- Collaborative Management Style: Proven ability to empower others through a collaborative management approach.
- Results-Oriented: Strong focus on outcomes, with a track record of delivering tangible results.
- Strong Communication: Excellent ability to represent CVS Brent and engage effectively, both verbally and in writing, across all organisational levels.
- Knowledgeable about Funding Sources: Understanding of various funding sources available to VCSEs, including trading.
- IT Proficiency: An awareness and passion for leveraging technology strategically to enhance organisational efficiency and effectiveness.
- Organisational Planning: Effectively coordinating tasks, resources, and timelines to achieve desired outcomes.
- Commitment to Inclusion: Demonstrable commitment to equality, diversity, and inclusion for all.
PERSONAL ATTRIBUTES
- Mission-Driven Commitment: Demonstrates a high level of motivation and unwavering commitment to the mission of CVS Brent.
- Enjoys Networking: Possesses strong connections within the VCSE sector and other related fields or can quickly establish connections and build networks.
- Understands the VCSE Sector: Can effectively represent and promote CVS Brent and the VCSE sector to external partners and industries.
- Possesses Interpersonal Skills: Including active listening skills and approachability.
- Thrives in a Collaborative Team-Oriented Environment: Collaborates effectively with other all team members.
- Brings leadership experience: Particularly in managing change and driving positive transformation.
- Displays an Entrepreneurial Mindset: Provides thought leadership, fosters innovation, demonstrates openness to new ideas, and is receptive to being challenged by others to explore alternative perspectives.
- Demonstrates Effective Organisation and Workload Management: Adept at managing complex workloads efficiently often with digital tools.
- Committed to staff well-being: Supports flexible working arrangements, and actively contributes to the growth and development of a diverse team.
- Demonstrates visible sector presence. Possesses strong public speaking skills and plays a prominent role in the sector.
We are currently looking for a CRM Systems Manager to join our IT department on a full time permanent basis.
As part of the Digital Systems team, the CRM Systems Manager is responsible for managing the organisation’s Ticketing, Customer Relationship Management and Fundraising CRM application and associated systems. This multifaceted role covers the ongoing support, training and continuous improvement of the applications.
The System Manager oversees system administration and ensures helpdesk requests are resolved appropriately and efficiently, to maximise system effectiveness and high standards of customer service.
The successful candidate will work across a variety of responsibilities which include but are not limited to:
- Provide support to Southbank Centre and the resident orchestras on CRM, ticketing and other systems
- Research, plan and implement improvements to CRM, ticketing and other relevant systems
- Deliver training on CRM, ticketing and other systems for Southbank Centre and the resident orchestras
- Supplier management
- Supervise industry standard management and best practice processing of data relating to system database and tools to provide high-quality business information
- Take part in the relevant system communities and keep on top of the latest improvements, issues and ideas
- Support system integration and contribute to the development of Southbank Centre’s information architecture
- Contribute to compliance with relevant legislation (e.g. GDPR), regulation and best practice
To learn more about the role please download the Job Description from our career page.
We welcome applications from people from a Black, Asian or Ethnically Diverse background or those who are D/deaf or disabled. If you wish to discuss reasonable adjustments such as a BSL interpreter for your interview for this role please indicate this on your application form. Interviews will take place at Southbank Centre. If you would like to speak to someone about any adjustments or concerns you can also email our People Team and we will be in touch with you to make the necessary arrangements.
By attracting people to work for us from a broad range of backgrounds with diverse attitudes, opinions and beliefs we can continue to look at the world with fresh eyes and find new ways of doing things. SC is a warm and welcoming place to work, with great aspirations and ambitions to create great and accessible work for all. We pride ourselves in building a supportive environment to enable the development of our staff.
If you feel you have just some of the required skills and experience but meet the person specification, we would still encourage you to apply; we are very open to continuing the training and development of individuals who are self motivated to acquire new skills and knowledge relevant to the role.
Southbank Centre
The Southbank Centre is Europe’s largest arts centre and one of the UK’s top five visitor attractions, occupying an 11-acre site that sits in the midst of London’s most vibrant cultural quarter on the South Bank of the Thames.
Its impact and reach are significant and it is respected internationally as a convener of great artists and diverse audiences and for being entrepreneurial and innovative in response to a volatile and changing financial landscape. The Southbank Centre is a charity that is determined to demonstrate its ambition to remain innovative, disruptive and experimental in what it does and to be highly relevant to the artists it wants to work with and to the audiences it wants to attract.
The Southbank Centre believes that a commitment to diversity and inclusion helps it be a more relevant and effective organisation.
Our Artistic Mission
The Southbank Centre exists to provide great artistic experiences for everyone. Through art, we invite our visitors to enjoy shared cultural encounters together. To gaze. To listen. To be moved. To discover a new idea or a new perspective. We are proud that for the last 70 years, the performances and exhibitions here have moved millions. We have provided a home for art and for artists. A community centred on art, where everyone, no matter their job, helps make the experience.
At the Southbank Centre we believe in:
Creating welcoming spaces
- Because upholding respect, safety and belonging is at the heart of vibrant teams and communities.
- This means us all taking responsibility for shaping and protecting a kind, compassionate and inclusive environment for others.
Making wonderful experiences together
- Because we all contribute to amazing artistic moments at the Southbank Centre.
- This means us all understanding and valuing the different parts we play in creating enjoyment and success.
Sparking new thinking
- Because different views and thought-provoking conversations inspire innovation, learning and growth.
- This means everyone having a desire to learn and being open to evaluating how they think and work.
Benefits & Perks:
As well as working at one of London's most popular and exciting sites the successful candidate will also benefit from the following:
- A min 5% employer’s pension contribution (rising to 9% depending on your employee contribution), from day 1 of employment
- 28 days annual leave, plus bank holidays (pro-rata for part time employees)
- Hybrid working model (3 days office working, 2 days from home)
- Enhanced sick pay
- Enhanced family leave benefits
- Up to 30% discounts at onsite retail, food and beverage vendors
- Staff ticket offers for Southbank Centre events
- Free entry to Hayward Gallery
- Free/discounted entry with other reciprocal organisations
- Free staff yoga
- Free access to emotional support from a confidential specialist Employee Assistance Programme available 24/7
- Season ticket loan
- Cycle to work scheme
The deadline for applications is 23:59 on the closing date for the job posting.
The client requests no contact from agencies or media sales.
We are recruiting a Policy and Campaigns Manager to take forward our work on household debt. This role plays a key part in our campaign to end the UK’s household debt crisis.
Over ten million people in the UK are now ‘overindebted’, meaning they are behind on bills or are finding their debt repayments a heavy financial burden. The crisis has been growing over the last decade but has increased dramatically because of the pandemic and the cost-of-living crisis. More and more people are now borrowing to cover bills and essentials.
Our campaign combines community organising with national level campaigning and advocacy work to bring the voices of those most affected by the debt crisis to the fore in debates on policy solutions. You will use your policy and campaigning expertise to help ensure the people most impacted by problem household debt have a say in influencing the policies that affect them. You will work on issues such as the growth in council tax debt and bailiff use, the huge build up in energy debt as a result of the cost of living crisis and making insolvency policy and practice fairer and more accessible so more people can get out of debt.
You will be a key member of our household debt project team, working alongside the Head of Campaigns, Head of Policy and Advocacy, Digital Campaigner and Lead Organiser.
We are looking for someone with great policy analysis and advocacy skills, a strong campaigning mindset, and a passion for social justice. We are not expecting you to already be an expert in all aspects of the role or in household debt policy but are looking for someone with the potential to develop quickly. Crucially, you will also need to appreciate why taking a community organising approach and building the power of people affected by debt is important, though you do not need to have experience in community organising.
This role will require some evening and weekend working, though this will be infrequent.
We strongly value diversity and welcome applications from people from all backgrounds. We would particularly like to encourage applications from women and non-binary people, people of colour, people who identify as LGTBQIA+ and people who identify as working class or have done in the past. If you have a question about location or any other aspect of the role, please do get in touch.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
As part of the evolution of our mental health support service, we have an exciting new role available- Complex Needs Support Worker - working a minimum of 35 hours per week.
We offer -
- A rewarding and varied job, where you make a real difference to the lives of adults with a mental health diagnosis, enabling them to live as independently as possible.
- A full induction and ongoing training to help you develop your skills. Our current training programme includes trauma informed practice, motivational interviewing, and safeguarding.
- A small, friendly team. In our 2023 survey, 100% of staff agreed Norton was a good place to work. “I enjoy feeling like I make a difference to people’s lives, and the flexible hours work with family life and commitments. It’s a great feeling knowing you have brightened up a person’s day”.
- Regular support from your line manager and colleagues.
- Generous annual leave allowance of 5 weeks per annum plus bank holidays (pro rata), with additional leave for long service
- A* health plan*, allowing you to claim back a wide range of everyday health expenses up to your annual limit, access to a 24-hour counselling service, tax and legal support, and shopping discounts
- Attractive pension scheme
- Access to Blue Light Card
- Mileage paid for car usage
Sociable working patterns, with no weekend or bank holiday working
Norton Housing and Support is Investors in People Accredited.
Job Summary:
To provide one-to-one support to Service Users with ongoing complex mental health needs, in line with individual support plans.
Supporting individuals to live successfully with their mental health condition through the use of enabling and asset-based approaches that reduce the risk of crisis and respond effectively, ensuring residents are ‘Not just coping but Living’
Following NH&S organisational values:
· Person-centred
· Empowerment
· Respect
· Inclusiveness
· Integrity
· Working in partnership
No personal care is involved.
If you have previous experience of supporting adults with a mental health diagnosis, then this role could be perfect for you! We are looking for committed individuals who are driven by a desire to make real difference to the lives of adults living within our Supported Accommodation settings.
We are looking for a candidate with:
- Minimum of 4 years demonstrable experience and / or a minimum of level 3 qualification in Health and Social Care or similar related subject
- Demonstrable experience in providing positive, engaging and enabling support for people with mental health needs that motivates and creates healthy challenges to inspire personal development.
- Demonstrable experience of applying Trauma Informed Practice within a similar role or setting
- Experience in observing and assessing complex service user behaviours and implementing strategies to remove harmful and unhealthy patterns of behaviour.
- Active listening skills and ability to apply Unconditional Positive Regard
- Ability to apply experience and knowledge to support those residents with substance misuse to enable sobriety and maintenance of recovery
- Ability to respond confidently and sensitively to manage an individual in crisis.
For more infotmation please see the full job description and person specification for the role.
As the role involves working across our Leicester based supported housing schemes, the successful candidate will need a reasonable independent means of transport.
We aim to develop a workforce that reflects the community we serve. To this end we actively implement equal opportunities in employment and service delivery and seek people who share our commitment. We strongly encourage applications from all sections of the community, particularly from underrepresented groups, including members of our black and minority ethnic communities.
Any offer of employment is subject to proof of right to work in the UK and two satisfactory references (one of whom should be your last or most recent employer, where applicable). Due to the nature of the role, an enhanced DBS (criminal record) check is also required. More information about our approach to DBS checks and employment of ex-offenders can be found on our website.
To apply, please send us your CV and a covering letter explaining how you meet the person specification for the role.
Unfortunately, we are unable to acknowledge all applications. Interviews will be offered after 18th October, and will be conducted in 2 stages –
Stage 1 - ½ hr online interview
Stage 2 (if successful at Stage 1); Formal Interview Process (approx. 1.5hrs)
Norton Housing and Support are an equal opportunities employer, please make us aware should you require any reasonable adjustments during the recruitment process.
Not Just Coping, Living!
Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The Prince’s Trust.
Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress. Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.
Safety always comes first and we are a safeguarding first Charity, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars. Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.
You’ll lead personal development sessions that take our foundation programmes to new heights. You'll deliver in person to Young People aged 16-25, the activities will be outdoors at delivery spaces or activity suppliers. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits. Your own transport would be benefical.
However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts and supporting our Young People into positive progression.
In this role you will be a field worker, with expectations of working from home and other delivery spaces within the Lancashire region. Required resources will be provided including a laptop and phone.
At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too. Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.
Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.
Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Fundraise for ROLDA and make a difference to the lives of animals in need.If your dream is to save animals, put your best skills to work and join our passionate team today!
Job Title: Fundraising Manager
Salary: £38K -£40K
Location: Remote
Reports To: Founder / CEO
Job Type: Part-Time 20hrs/w (Full-Time for the right candidate)
Closing date: 25 October 2024
About Us: Thank you for your interest in our Fundraising Manager role. We seek a senior, experienced international fundraising manager to grow support from individuals, major gifts, trusts and legacy pledgers primarily in the UK, but also for the ROLDA globally.
ROLDA (Romanian League in Defence of Animals) is a small animal welfare charity working to improve the lives of dogs, cats, and other animals in Romania and internationally. Since its establishment in 2006, ROLDA has become a beacon of hope for the millions of vulnerable stray animals in Romania – one of Europe's economically poorest nations. Our mission is to manage the homeless animal population, estimated to be millions, through six key focuses: rescue, rehabilitation, sheltering, sterilisation, and education. Within our shelters, inspired by British kennel design and maintained to meet EU animal welfare standards, we can house up to 700 stray dogs at a time. Here, they receive complete veterinary care, rehabilitation, and preparation for rehoming. Since 2006, we have helped over 48,000 animals (primarily dogs and cats) and built two shelters for dogs and one for disabled and senior cats. We also distribute support, primarily through small grants, to six other charities in Romania and over 40 shelters in Ukraine. We rehome mainly in Switzerland, Sweden, and the UK. In addition to our efforts in rescuing and rehoming animals, ROLDA tackles the root cause of Romania's homeless animals through comprehensive neutering programmes and educational initiatives. Since 2006, we have successfully neutered nearly 20,000 cats and dogs, significantly impacting Romania's severe overpopulation of animals.
Job Overview:
As a Fundraising Manager at ROLDA, you will play a pivotal role in leading and developing our fundraising strategy. The successful candidate will have a proven track record in securing funding from Trusts and Foundations, engaging with Individual Giving programmes, cultivating relationships with Major Donors, and promoting legacy giving.
We are looking for an experienced fundraiser with proven success to join our team, bringing the leadership, confidence, drive, and experience to develop and deliver a fundraising strategy that matches our ambition. Reporting to the Founder and CEO, the role presents an opportunity to shape the future of the charity and build long-term partnerships with individual supporters and Trusts.
Experience required to be considered for this role:
Fundraising Experience:
Proven experience in fundraising is a key requirement. This should include a track record of successful fundraising campaigns, securing grants, and managing donor relationships.
Experience in multiple fundraising channels, including:
Trusts and Foundations: Demonstrated success in writing and securing grants from foundations.
Individual Giving: Experience in developing and implementing strategies for acquiring and retaining individual donors.
Major Donors: Track record of cultivating relationships with major donors and securing significant gifts.
Legacies: Knowledge and experience in promoting legacy giving programmes.
Strategic Planning:
Strong strategic thinking and planning skills are essential. Fundraising Manager should be able to develop and implement comprehensive fundraising plans aligned with organisational goals.
Communication Skills:
Excellent written and verbal communication skills. This includes the ability to craft compelling grant proposals, write persuasive fundraising materials, and communicate effectively with donors and stakeholders.
Relationship Building:
Proven ability to build and maintain positive relationships with donors, both individual and institutional. This involves effective communication, cultivation, and stewardship.
Responsibilities:
Develop and Implement a Fundraising Strategy:
Work closely with the CEO & the existing team to develop the current fundraising strategy aligned with organisational goals.
Individual Giving:
Plan, execute, and evaluate Individual Giving campaigns to increase donor acquisition, retention, and engagement.
Implement effective direct marketing strategies, online campaigns, and other initiatives to drive regular giving.
Major Donors:
Cultivate and steward relationships with Major Donors, ensuring personalised engagement and a high level of donor satisfaction.
Develop strategies to identify and secure major gifts from individuals
Legacy Giving:
Promote legacy giving programmes and work on initiatives to encourage donors to include ROLDA in their wills.
Collaborate with legal and financial advisors to facilitate the legacy giving process.
Trusts Management:
Identify, cultivate, and secure funding from Trusts and Foundations, ensuring strong relationships are built and maintained.
Research, write, and submit compelling grant proposals to Trusts and Foundations.
Ensure effective grant management, reporting, and compliance with funders' requirements.
Collaboration and Communication:
Collaborate with the marketing and communications team to ensure fundraising messages are consistent and effectively conveyed.
Provide regular updates to the leadership team and Board on fundraising progress and achievements.
Abilities and competencies
Working remotely for ROLDA, a small international charity requires a unique set of abilities and competencies.
· The ability to be self-motivated with a high level of self-discipline and motivation
· Clear and concise communication skills
· Proficient in using digital tools and platforms for virtual collaboration and project management.
· Effective organisation and time management skills
· The ability to be resourceful and creative in finding new funding opportunities
· Excellent skills in building and maintaining relationships, even in a virtual environment.
· The capacity to work independently and make decisions without constant supervision in a remote setting.
· A focus on achieving measurable results and meeting fundraising targets is essential for demonstrating the impact of fundraising efforts.
· Passionate about the work of ROLDA with a commitment to animal welfare
Qualifications
Minimum 5 years of experience in fundraising, with a focus on Trusts and Foundations, Individual Giving, Major Donors, and legacies.
Benefits:
Flexible work arrangements: We offer flexible work hours and the option to work remotely to support your work-life balance.
Professional development opportunities: Access to training programs, workshops, conferences, and mentorship opportunities to enhance your skills and advance your career.
Meaningful work: Join a team dedicated to making a real difference to animals in need and see the direct impact of your efforts.
Opportunities for leadership: Take on this leadership role and gain valuable experience and career growth opportunities.
Inclusive culture: Be part of a diverse and inclusive team that values and respects all members.
How to Apply:
Please submit your CV, a cover letter outlining your relevant experience, and two writing samples (e.g., grant proposals, fundraising communications) .
ROLDA is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences.
Please submit your CV, a cover letter outlining your relevant experience, and two writing samples (e.g., grant proposals, fundraising communications)
Our mission is to ensure animals have a good life by advocating for them and by inspiring everyone to treat them with compassion and respect.
The client requests no contact from agencies or media sales.
This is an exciting and varied post as Deputy Director of Global Relationships within our Global Relationships Team, whose role will be to support our vision to equip the Methodist Church in Britain to be a growing, evangelistic, inclusive, justice-seeking and globally connected Church for the 21st century. This might suit someone seeking to move into a director level role.
The successful candidate will be a collaborative and professional leader within the Global Relationships (GR) team, part of the Mission Team as it fulfils its strategy in response to Our Calling and a Methodist Way of Life.
In this post, you will focus on the following priorities:
- Providing leadership for the development and delivery of our People to People programmes.
- Leading the delivery and engagement with Partner Church leaders at the Methodist Conference and Pre-conference Consultations.
- Engaging with global partners in developing the work of global topic network consultations.
- Leading on telling the story of our global connections across a variety of media to develop awareness and excitement for global aspects of mission in the 21st Century.
- Working closely with the Director of Global Relationships in the innovation of new programmes, representing Global Relationships within the church and with partners, and deputising for the Director as required.
About You
You will need to have the following:
- Graduate qualification in theology, missiology or equivalent, together with relevant experience
- Excellent understanding of the global mission context in the 21st Century
- Proven ability to work cross culturally and to relate to persons within different globally based organisations
- A leader skilled in collaborative working
- Confident and fluent presenter to a wide range of audiences
It is a requirement that applicants have the right to work in the UK.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), TOIL, flexi-leave and an on-site Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We particularly welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
An enhanced DBS disclosure will be required for this role, the cost of which will be incurred by the Methodist Church.
For an informal discussion about this role please see our website for contact details.
If you have questions about the vacancy or require reasonable adjustments to be made at any stage of the recruitment process, please see our website for contact details for the HR team.
Closing Date: Monday, 4 November 2024
Interview Date: Tuesday, 26 November 2024 in London
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Canaan Project are seeking a Director to lead the organisation in to a new season of growing and strengthening our support for young women .
Canaan Project is a charity motivated by Christian ethos and values with a mission to work collaboratively with 11-19 year old girls and young women in Tower Hamlets to see them flourish, have broadened horizons and raised aspirations. We do this by providing experiences and opportunities through innovative approaches to youth work within schools and in the community.
Our vision is to see young women become;
Comfortable in their skin – young women who know and are secure in their inherent worth and unique identity, and who care for themselves holistically
Comfortable in their communities – young women who know the value of others and who are able to build and maintain healthy relationships
Comfortable in the wider world – young women who have broad horizons, have hope and aspirations for their future and use their resources, opportunities and influence to bring about good for themselves and others
The Director has oversight of the organisations effective running, ensuring it continues to meet its aims and objectives. This includes having oversight of all Canaan Project operations and activities, in conjunction with the Senior Young Women’s Worker and beingresponsible for the ongoing financial security of the project, fundraising, strategic planning and vision, development of all policies relating to the work including staff and volunteer management, safeguarding, and finance.
If you are passionate about girls and young women's work, are an enthusiastic and supportive leader and have a vision for how this grassroots project could support more girls in Tower Hamlets, we'd love to hear from you!
Please note:
Please note:
This role is open to female applicants only (this role is exempt under the Equality Act 2010, Schedule 9, Part 1, Paragraph 1).
In accordance with Schedule 9 of the Equality Act 2010, there is a Genuine Occupational Requirement for the successful candidate to be a committed Christian, as you will be expected to lead weekly prayer meetings with staff, and lead and encourage partners and stakeholders to pray for Canaan on a regular basis.
This post is subject to an Enhanced DBS check
You must be able to provide proof that you have the right to work in the UK
Are you an experienced fundraiser with a track record of securing and managing large grants? Do
you enjoy finding creative and proactive ways to build relationships with new and existing
funders? We’re looking for a talented fundraiser to join us. Reporting to the Development Director
and working closely with our project leads, this role will be a crucial addition to our mission-driven
team. Individuals who are passionate about public interest journalism and its power to drive real-
world change are encouraged to apply.
About the Bureau
The Bureau is the UK’s largest independent non-profit investigative journalism organisation. In the
last year, our investigations were published in over 100 countries across local, national,
international, specialist, TV and digital platforms. Our four global investigative teams work with
reporters around the world on priority cross-border issues – environment, health, corruption and
big tech. In addition, our UK-focused Bureau Local team uses an innovative community-led
approach to cover issues like insecure work, migrant rights and family courts, amplifying the voices
of underrepresented communities. Founded in 2010, we’ve grown from a small group of
journalists to a diverse team delivering hard-hitting investigations that have prompted inquiries,
sparked legal challenges and informed policy change in the UK and across the world.
Our fundraising
At the Bureau, our funders and supporters are vital. We are almost entirely funded through grants
and donations so – put simply – without their support, we wouldn’t be here.
Although our supporters may come from different backgrounds or have varied priorities, they all
share a common goal: tackling the issues across our society that are eroding democracy and
driving inequality. They support our work to hold those in power accountable, uncover new
evidence to support positive change, and empower citizens.
The Bureau has experienced significant growth over the past three years, increasing our annual
income to £2.8m and expanding to a team of more than 40 people. While the majority of our
income comes from grants, there is strong potential for further fundraising growth, and we are
actively working to diversify our funding streams beyond trusts and foundations.
This is an exciting time to join The Bureau as we continue to build on our strong relationships with
existing supporters while exploring new funding opportunities.
Role and Responsibilities:
Support from trusts and foundations is our main source of philanthropic income so we are looking
for somebody with experience in grants fundraising who can quickly apply their skills and
expertise. You’ll work closely with our Development Director to report to and liaise with current
funders, manage a pipeline of prospects and submit successful applications to secure new grants.
In addition, you will support in building a major donor programme to diversify and strengthen our
funding base. You will collaborate with colleagues at all levels across the organisation, from impact
producers to reporters to finance and operations, in a supportive and welcoming culture that
values teamwork and shared success.
As an excellent communicator, you will be able to take complex issues and translate them into
clear, compelling narratives that resonate with funders and stakeholders. You will also be
passionate about building strong relationships with our funders and supporters.
While experience in high-net-worth fundraising would be a valuable bonus, it is not essential. You
don’t need to have raised funds for non-profit media before, but you do need to be excited by our
work and able to express The Bureau’s key areas of work and impact in an accessible, accurate and
compelling way. We’re a small team, so you’ll need the willingness to pitch in on fundraising tasks
– big or small – to ensure The Bureau is in the best possible position to pursue its mission.
Skills and Experience:
- Excellent fundraiser with a demonstrable track record of 3+ years’ experience successfully raising significant funds for charities or non-profits and managing relationships with funders (foundations - essential, high net worth individuals - desirable);
- Strong background in managing grants admin, including due diligence and processing agreements;
- Excellent oral and written communication skills, able to speak and write English fluently;
- Great analytical skills, with experience in researching and identifying new funding sources for various projects;
- Ability to work to tight deadlines and manage multiple priorities;
- Experience of working with databases and funding pipelines;
- Exceptional time management skills, a professional attitude, and meticulous attention to detail;
- Resourceful and able to think creatively with strong problem-solving skills;
- Strong interpersonal skills, able to collaborate at all levels across the organisation.
- Experience in securing funds for journalism, social justice, civil society, human rights, or related causes is desirable but not essential;
- We envisage this as a full-time, primarily hybrid working role, working from our London office two/three times a week.
Salary and contract
Salary: £40k- £46k depending on experience
Contract: Permanent
Location: London (hybrid working)
Reporting to: Development Director
Benefits - what we offer
- 25 days annual leave
- Additional gifted leave during the Christmas festive break
- Flexible working arrangements
- Hybrid working
- EAP - Employee Assistance Program
- Enhanced sick pay
- Enhanced maternity and paternity pay after 12 months of service
- Learning and development opportunities
- Cycle to work scheme
How to apply
The Bureau is committed to being an equal-opportunity employer. We strive to create a
welcoming, diverse, inclusive, and adaptable environment where people are encouraged and
supported to achieve their best. We welcome applications from those belonging to groups
traditionally under-represented in the media. You don’t need to tick every box in this ad – we are
committed to hiring people with potential. If you feel like you lack some specific experience but
have the necessary drive and passion, please don’t be deterred from applying or getting in touch
with any questions.
Potential candidates should send a CV and cover letter.
If you need support with your application, such as reasonable adjustments, or want to ask any questions about the job before applying, please find our Fundraising Manager email on hiring page.
You must have the right to live and work in the UK.
The deadline for application is Monday 21st October 2024 and we aim to schedule interviews week commencing 28th October or 4th November 2024.
Please also fill out our anonymous equality monitoring form on our page linked below, so we can better track who we
are reaching.
Our values
Just: We are committed to pursuing what is right. We act with integrity and fairness to bring
injustice to light.
Honest: We deal plainly and truthfully with each other and what we uncover. We reveal the truth
even when it is uncomfortable.
Courageous: We aim to break new ground. We are ambitious, tenacious, and innovative.
Inclusive: We seek to build equity. We embrace diversity, different experiences, and perspectives.
Collaborative: We believe people are stronger when they work together. We take a collective approach to how we tackle problems, share skills, and enable change.
The client requests no contact from agencies or media sales.
We are looking for an experienced and enthusiastic social researcher to join our fantastic Surrey Health Determinants Research Collaboration (HDRC) team.
Based with Good Company, a local anti-poverty charity, the Community Researcher role would design and conduct research on wider determinants of health (e.g., poverty, food insecurity) and their impacts on health inequalities, with a particular focus on co-production and other forms of participatory research. The wider determinants of health are a diverse range of social, economic and environmental factors which influence people’s mental and physical health. Systematic variation in these factors constitutes social inequality, an important driver of the health inequalities.
In addition, this role would seek to increase the capacity of local voluntary sector organisations to carry out their own participatory research, as well as supporting the HDRC programme team in promoting participatory research methods across Surrey and building the local evidence base on the wider determinants of health.
There will be a second Community Researcher post based with Reigate & Banstead Council which will focus on building the participatory research capacity within the local authority.
About Surrey Health Determinants Research Collaboration (HDRC):
This role would form part of the new and innovative Health Determinants Research Collaboration (HDRC) programme funded by the National Institute of Health and Care Research (NIHR). The Surrey HDRC programme is delivered by Surrey County Council, University of Surrey (UoS), alongside local partners Reigate & Banstead Borough Council, Good Company and Surrey Minority Ethnic Forum (SMEF).
Surrey HDRC is designed to boost the capacity of Surrey County Council to do research, together with our communities, with the aim of improving health outcomes and reducing health inequalities in Surrey communities. Surrey HDRC will develop a sustainable research culture, build research capacity and capability, and increase our local evidence-base on wider determinants of health.
About this role:
The post holder will be based at Good Company and will work as part of the Surrey HDRC programme team, leading on participatory research and co-production. The role includes:
· Developing a programme of research on wider determinants of health inequalities, with a particular focus on co-production and other forms of participatory research.
· Strengthening the participatory and co-production research capacity across Surrey, with a particular focus on the Voluntary, Community, Faith, and Social Enterprise (VCFSE) sector.
· Actively supporting the wider Surrey HDRC team in promoting the value of participatory research and co-production across Surrey County Council and its partners and building the local evidence-base on the social and wider determinants of health.
The post holder should have demonstrable skills in qualitative research methods, including experience of conducting participatory research. Ideally, they will have an understanding of health inequalities and the social and wider determinants of health. Experience of working or volunteering within a community setting would also be desirable.
Applications will not be accepted without a covering letter that covers how their skills and experience meet the role.
Interviews will be in Epsom & Ewell, Surrey on Tuesday 12th November.
The client requests no contact from agencies or media sales.
BACKGROUND
The IRC is committed to a culture of bold leadership, innovation in all aspects of our work, creative partnerships and, most crucially, accountability to those we serve. The IRC is a tireless advocate for the most vulnerable.
IRC UK
IRC UK is part of the IRC global network, which has its headquarters in New York. Our team in the UK works to raise IRC’s international profile, deliver policy and practice change, and increase funding to help restore health, safety, education, economic wellbeing and power to people devastated by conflict and disaster. Since 2021, IRC UK has also provided integration services directly to refugees in England, a programme that is rapidly growing.
In Europe, the IRC also has offices in Berlin, Brussels, Geneva and Stockholm.
The Purpose of the Role
The Executive Director, IRC UK is responsible for delivering all of IRC’s targets in the UK, particularly with respect to fundraising, advocacy and communications but also UK finance, operations, and people and culture. The Executive Director leads the UK Senior Management Team.
An important objective for the Executive Director IRC UK will be maintaining the UK as a net contributing office within the IRC and to broaden, deepen and make more sustainable the IRC’s access to funding in the UK. This must be through a compelling and relevant external engagement strategy that harnesses the best of our programming globally.
Reporting to the Senior Vice President, IRC Europe and the UK Board of Trustees, the role provides organisational and staff leadership and accountability to IRC UK in a shared management structure. The Executive Director, IRC UK works closely with members of the IRC Senior Leadership Team for Europe to form and implement the departmental organisational agenda.
Given this matrix management structure, it will be critical to the continued success of IRC UK that the Executive Director, IRC UK build a highly effective team by influencing and collaborating with senior leaders across Europe and the global organisation.
KEY ACCOUNTABILITIES
• Leadership Motivate and build a highly effective and collaborative UK senior team to deliver performance against targets in private and statutory fundraising, advocacy and communications.
• Support the board in delivering its objective to ensure governance and oversight in line with UK statutory obligations e.g. charities Commission and Companies house requirements
• Ensure that the UK Board is aware of and engaging effectively with IRC UK strategic priorities, and lead all ongoing Board engagement,
• Embed a high-performing, “can do” culture across IRC UK which brings together contributions from all functions.
• Provide effective and collaborative matrix management along with colleagues in regional functions in Europe (i.e. communications, policy and advocacy, HR, Finance and Operations) and IRC’s global award management and technical units.
• Leadership of an office of around 250 staff, including staff in UK focused positions and also UK based international staff
• Communicate corporate values both internally and externally and lead by example in organisational ethics and morals.
• Champion Gender, Equality, Diversity and Inclusion for IRC-UK
Stakeholder Engagement and Public Representation
• Develop a stakeholder engagement plan across our various internal and external stakeholder groups.
• Act as an effective ambassador with external stakeholders including government, institutional donors , corporate and private funders in the UK, in close collaboration with the SVP Europe.
• Effectively represent IRC as a member Trustee and engage with the Disasters Emergency Committee (DEC)
• Effectively represent IRC and engage IRC Patron
• Act as a compelling spokesperson to share IRC’s positions in British media and publicly advocate for IRC policy priorities
• Effectively engage with all media and opinion-forming organisations to protect and enhance the reputation and visibility of IRC UK.
• Develop a strong relationship with UK charities and regulators to proactively improve the standing of the organisation, and ensure its compliance on all reporting requirements.
Planning, Delivery and Performance
• Take overall accountability for achieving agreed performance measures in all areas of the IRC UK’s activities e.g. Resettlement Asylum and Integration (RAI) programme, particularly fundraising, communications and advocacy in the UK.
• Define and monitor the effectiveness of IRC UK’s operating model to ensure quality, service and cost-effective management of resources.
• Define and track key performance indicators with the UK Senior Management Team to ensure and report on delivery of objectives.
• Contribute to the IRC 2020-25 strategic planning process by coordinating the input from the UK as required by the SVP Europe and the Global Strategy Unit.
• Review management and financial reporting and statements to determine progress and status in attaining objectives, and revise plans in accordance with current conditions.
Governance
• Represent IRC UK at the Europe Senior Management Team meetings.
• Lead the IRC UK Senior Management Team.
• A member of the Global Senior Leaders’ Group led by the IRC President.
• Report to the IRC UK Board of Trustees and prepare three annual Board meetings.
• Create sustainable and effective internal structures between global functional departments and the UK office.
• Ensure IRC UK operates effectively within all relevant statutory, regulatory and quality frameworks and to the highest ethical and governance standards.
• Ensure effective financial and operational controls are in place for the organisation including systems to ensure fundraising operates on a highly ethical basis.
• Oversee an appropriate risk management culture and process.
PERSON SPECIFICATION
Essential Experience:
• Significant experience in leading, managing and executing across complex not-for-profit organisations including leading Senior Management Teams.
• Track record of advocacy and influencing senior stakeholders across government, business and other not-for-profit organisations.Track record of being a spokesperson and public advocate on humanitarian or related topics
Skills, Knowledge and Qualifications:
• Strong fundraising skills and track record of driving fundraising results.
• Ability to build strong relationships across a complex, matrixed stakeholder map evidenced by moving stakeholder groups to action. Proven track-record in building consensus.
• Flexibility and the ability to thrive in a global matrixed environment.
• Excellent diplomatic and negotiation skills.
• Strong understanding of, and networks in, the UK not-for-profit and policy environments.
• A deep, observable and passionate commitment to IRC’s mission.
• Superb written and verbal communication skills.
Desirable:
• Experience in an executive leadership position in an international organisation.
• Experience in the overseas aid sector.
This is a pivotal new role in our organisation which will focus on supporting our HR function, premises
management and internal governance administration.
We are looking for a friendly, pro-active individual with a practical approach, excellent organisational skills and the ability to work across teams. High literacy skills and a willingness to develop and improve systems are essential. It would particularly suit someone interested in growing their skills and experience of HR processes. This role will be based at our main office in Bristol and will require the post holder to be present at our office (rather than working from home)
The client requests no contact from agencies or media sales.
Hours / work pattern: 5 days / 35hrs per week preferred, but 4 days / 28hrs considered
Location: Main Office - Fairfax Street, Bristol - some home working possible
We are seeking a highly motivated individual to manage the Core Service, our largest multi channel advice activity. The Core Service is mostly delivered by volunteers, the appreciation and encouragement of whom is imperative. Equally imperative is ensuring that advice delivery meets regulatory, funder and internal standards.
As with everything we do, the Core Service must remain responsive to changes in the community’s advice needs, and also to how the community needs that advice to be delivered (for example the introduction of new channels or delivery points). The post holder will therefore listen well, foster an appetite and readiness for change in our people, and be persistent. In terms of day to day service delivery, they will thrive in the following environment (and support others to do the same); unpredictability, clients in difficult situations, multiple advice subjects, and incoming referrals arriving from different partners and channels.
About Us
Citizens Advice Bristol provides free, confidential and impartial advice, helping people to resolve problems affecting their lives. We have a wide range of services targeted at various client groups and advice issues.
We cover all subject areas with a focus on welfare rights, debt, housing and employment. We dealt with over 25,000 issues in the 2023/24 financial year. We give people the knowledge and confidence they need to find their way forward, whoever they are, whatever their problem.
What we give our staff
At Citizens Advice Bristol we truly value our colleagues and we show that in what we offer. These range from flexible working arrangements and generous leave entitlement and a pension scheme.
- We offer great learning and development opportunities and an Employee Assistance Programme
- Healthy work/life balance with a flexible approach to working arrangements
- Generous 5.6 weeks pa plus public holidays pro-rata
- Free hot beverages in our offices
- Excellent city centre location with great transport links
- Comprehensive maternity, adoption and shared parental leave
- Learning, development and personal growth opportunities
How to Apply
Please read the attached Job Pack containing the Job Description and Person Specification for more information. To apply please submit the following:
- CV
- Covering Letter, no more than 2 sides of A4 paper, describing and demonstrating how your experience, skills and knowledge meet the criteria set out in the Person Specification.
Closing date: Thursday October 24th at 12.00 midday
Interview date: Tuesday October 29th
Please keep your covering letter to no more than 2 sides of A4 paper, describing and demonstrating how your experience, skills and knowledge meet the criteria set out in the Person Specification.