Counsellor Jobs

Trusts and Grants Executive

Bristol- remote/ hybrid working available

£27,000- £31,500- dependent on experience

Full time

**CV & cover letter required to apply**

Meningitis Research Foundation is an international health charity headquartered in the UK, driven by a passionate mission to prevent the devastating impact of meningitis. Founded by individuals whose lives were profoundly affected by meningitis, we are dedicated to enabling positive change by uniting people and knowledge to save lives.

Along with the Confederation of Meningitis Organisations, our worldwide network of people and groups, we are driven by a shared purpose to defeat meningitis.

The role

This is an exciting opportunity in a new role, working in an expanding Trusts & Grants Team, and is crucial to supporting the growth of our income from Trusts & Grants Funders. The focus of the role will be leading on the small trusts & grants programme, securing regular <£10,000 grants, as well as having the opportunity to work on larger, 5-figure grant applications.

This fundraising will support the charity's portfolio of projects, including our research programme, support services, World Meningitis Day, and many more.

Our Trusts & Grants Executive will also have the opportunity to work with and support the Head of Fundraising on our major Pharmaceutical Partnerships, providing administrative support to this fundraising stream.

This is a full-time position reporting to our Senior Trusts and Grants Manager. Full training and support will be provided.

Key Responsibilities

• Securing small (<£10,000) grants through applications and reports to trusts & grant funders.
• Working alongside the Head of Fundraising to ensure contracts and agreements are finalised, coordinating meetings with key contacts via phone and email.
• Identifying and researching new funding opportunities.
• Coordinating introductory communications with new trusts & grant funders.
• Building and maintaining relationships with key funder contacts;
• Acknowledging donations.
• Processing income.
• Maintaining accurate and GDPR-compliant database records.
• Undertaking any other tasks that may be necessary and compatible with the nature of this post.

Skills required

• Excellent written and verbal communication skills.
• Excellent attention to detail.
• Good organisational and administrative skills, with ability to prioritise, juggle multiple tasks and work to deadlines.
• Strong project management skills and the ability to work on multiple projects simultaneously.
• Experience managing and documenting financial information.
• Effective team player with an ability to build good working relationships.
• Self-motivated and able to work on own initiative.
• IT competent, including with Microsoft Office package applications – inc. Teams, Outlook, and Excel.

Desirable experience

• Experience using a CRM or database.
• Experience of working in the charity sector.
• Experience of fundraising for health, research or advocacy causes.

What we offer you

• £27,000 to £31,500 per annum, including 6% employer pension contribution and 2% employee pension contribution.
• 25 days holiday.
• A friendly and inclusive working environment.
• Hybrid working between home and the office.
• Internal and external training and development.
• Opportunities for progression and career development.

To be considered for the position, please apply with a CV and Cover letter to be reviewed by our internal recruitment team, who will be in touch with you to discuss the role in more detail if suitable.

Interviews will be held the week commencing 31st of March 2025

Closing date for applications- 21st of March 2025.

As a Solutions Architect at our charity, you will play a pivotal role in designing and implementing technology solutions that support our mission and strategic goals. With the upcoming implementation of a new Salesforce CRM, you will ensure its successful integration and optimization while also overseeing the architecture of other critical systems across the organization. This role requires a blend of technical expertise, strategic thinking, and excellent communication skills to drive innovation and efficiency.

What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:

• 28 days of annual leave (plus 8 days paid public holidays) per year
• Discounted gym memberships and cycle to work schemes
• Employee Assistance Programme and access to Wellbeing Resources.
• Generous pension contributions – up to 10% employer contribution
• Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
• Annual interest-free season ticket loans

We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.

Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.

Diversity and inclusion:
We are committed to providing a welcoming and inclusive experience for all staff, volunteers and trustees and those hoping to join us. We operate an anonymised shortlisting process and actively seek to ensure our process is fair and equitable for all.

We understand the value of diverse voices, perspectives, and experiences to help us deliver even more for our dogs and cats, and we welcome applicants from all sections of the community.

As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.

More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.

Closing date: 24th March 2025
Interview date(s): TBC. Early applications are encouraged as interviews may take place on a rolling basis ahead of the closing date.

To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.

Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community.

Our Self Harmony Counselling Service supports individuals who are engaging in self-injury/self-harming behaviours and are seeking to reduce or stop these behaviours through one-to-one counselling. The service also offers generalised counselling for people who are experiencing mild to moderate mental health difficulties or concerns.

In addition to counselling, you will support clients aged 16+ through assessments, risk evaluations, and collaborative working with other professionals. You will also contribute to training workshops aimed at improving understanding of self-harm and its management.

What You'll Do:

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

- Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

Why Join Us:

· Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

· Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

· Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.

Key Responsibilities:

1. Deliver Person-Centred Support

• To manage a caseload of clients, offering sessions in line with the counselling service procedures and policies.
• To provide counselling in line with the service specification.
• To ensure counselling is being delivered in line with BACP guidelines or other ethical frameworks.
• To have a good understanding of how to support younger clients due to the service working with people aged 16+.
• To screen all referrals including self-referrals and professional referrals and assess need/risk.
• To undertake assessments and report back to the counselling lead for allocation.
• To work closely with practitioners and informing them of when a client is due to exit and if additional support is required.
• To ensure agreed service standards are upheld and monitored using internal evaluations, user feedback, audits etc.

2. Effective Collaboration with External Agencies and Organisations

• To work closely with other staff within S&G Mind, including communicating any updates/concerns to practitioners involved with the person as well as internal MDT meetings. 
• To liaise with professionals about Swindon wellbeing services, including attending multidisciplinary meetings.
• Attending meetings on behalf of the Swindon Manager when required.
• To signpost and support the person accessing the service to appropriate additional support services, resources and up to date information either internally or to external appropriate agencies.

3. KPI’s and Data Excellence

• To monitor and prepare stats and requested outcomes as needed.
• To maintain and manage own client record systems.
• To monitor data including amount of sessions provided within the service and time of access.
• To utilise S&G Mind systems to capture, track and monitor performance.
• To ensure client outcomes are effectively monitored and evaluated, and inputted for quarterly reporting.
• To produce case study reports.
• To write up notes from sessions and record information in line with S&G Mind policies and procedures.

Beacon Counselling is a registered mental health charity in Stockport dedicated to improving mental health and emotional resilience of our community for more than 40 years.

We deliver a whole range of mental health and wellbeing services in schools, community hubs, online and from our base in the heart of Stockport, offered by our dedicated team of qualified paid and volunteer counsellors and wellbeing workers.

We know that everyone and every situation is different and that’s why we provide people with a space to talk, and to be heard.

We are looking for both newly qualified and experienced friendly adult counsellors, dedicated to improving the mental health and emotional resilience of our community.

Our ideal candidate is committed to providing a high standard in their work, with a passion to supporting clients to help them on their journey towards positive mental health and who embed and share Beacon’s values.

You will be delivering 1:1 counselling, face to face appointments and potentially remote, and be able to work evenings to meet the demand and needs of our clients, with a minimum delivery commitment of 15 client hours per week.

Our ideal applicant with be enthusiastic, caring, positive and committed to learning and developing within their role to ensure we continue to provide the best service to our clients. Although training to use our systems will be provided, you will have some digital competence and understanding to fulfil the administrative requirements of the role.

We are committed to building an inclusive and diverse team at Beacon and would particularly welcome applications from under represented communities including, LGBTQIA+, older applicants and global majority communities.

Please see the job pack for further information regarding the roles.

Transforming Lives for Good (TLG) are a national Christian charity working in partnership with local churches to give struggling children hope and a future. Building on the huge success of TLG Early Intervention Coaching, TLG Therapeutic Support will be a new way for TLG, with partner churches, to provide support in school for the increasing number of pupils struggling to cope due to their emotional, relational, and mental health experiences.

In this role we are looking for an individual that thrives working with children and young people in a school context and is passionate about supporting pupils and their families struggling with emotional, relational, and mental health challenges. The ideal candidate will be a qualified counsellor with an aptitude for creativity whether this is music and drama, sport and outdoor recreation or other fields of kinaesthetic development. The TLG Therapeutic Counsellor will be present each week in the school, providing specialist trauma aware care for these children, whilst supporting staff and parents too, so we're looking for an individual who can build and foster strong relationships.

TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.

Closing Date: Rolling Applications
Applications will be reviewed on application prior to the closing date. We reserve the right to interview and appoint prior to the closing date if a suitable applicant applies. The date of interviews is to be confirmed.

We are recruiting a Sessional Counsellor to join the Children and Young People’s (CYP) Community Counselling service.

Do you want to support children and young people (CYP) with mental health concerns? Are you calm, non-judgemental and able to work effectively with people experiencing distress?

Can you demonstrate our values of Hope, Together, Courage and Responsive and want to be part of our vision to ensure everyone in Hertfordshire will feel supported with their mental health?

If the answer to all of these is yes, we want to hear from you.

Job title: Sessional Counsellor (CYP)
Reference Number: 260
Salary scale: £30 per clinical hour
Contract: Freelance / Contractor (Dependent on the schedule of services agreed)
Reports to: CYP Senior Counsellor
Based: Counselling will be delivered from varied venues across Herts county (e.g. HMN wellbeing centres, community venues, schools). Some remote work from home is permitted and to be agreed with your line manager.
Work Pattern: Variable - to be agreed based on the schedule of service being delivered by the Sessional Counsellor. Work will be completed within the service operational hours of: 7:30am-10:30pm (7 Days a Week, excluding bank holidays)

About the Project

The Children and Young People’s (CYP) Community Counselling service is a new Herts Mind Network service, whose aim is to provide accessible, timely and high quality countywide counselling to local children and young people. Our CYP Community Counselling Service will deliver a blend of face-to-face, online, 1:1 and group counselling to enable young people to obtain impactful therapeutic support for the mental health difficulties they are facing, in a way that suits them.

The objectives of the CYP Community Counselling Service are:

• To support the emotional wellbeing of children and young people experiencing mental health issues in Hertfordshire.
• To provide high quality counselling, both face-to-face and online that is tailored to the child or young person and incorporates all facets of their life.
• To promote early intervention and prevention through an accessible and flexible counselling service that champions the strengths and self-resilience of children and young people.
• To work actively, inclusively and collaboratively with local children, young people and their families.
• To be a key partner of the Hertfordshire CYP MHS system, offering and increasing access to community-based help regarding mental health and emotional wellbeing.

About the Role

The CYP Sessional Counsellor post is integral to the delivery of this new community-based clinical service, delivering needs-led, robust and flexible counselling to local CYPF. The postholder will work clinically within the service, delivering group and/or 1:1 counselling either in-person or online. The CYP Sessional Counsellor will deliver a minimum of one therapeutic group or 3 x 1:1 counselling sessions per week. The clinical work of the postholder may take place in varied formats/locations, meeting the needs, requirements and preferences of CYPF accessing the service. The postholder will keep timely, detailed and accurate records, following organisational processes diligently. They will also ensure any concerns regarding CYPF accessing the service are escalated and managed efficiently, keeping the CYPF at the centre of their decision making.

The successful candidate will have a Level 4 qualification diploma or above in counselling, psychotherapy or arts/play therapy AND current registered/accredited/full/qualified membership of one of the following relevant professional bodies (BACP, UKCP, HCPC, BAAT etc.), competency in working within a recognized theoretical framework or therapeutic modality and a minimum of 1-2 years experience working in a therapeutic or counselling capacity with children, young people and/or families.

This is a rolling vacancy, as we are continually recruiting Sessional CYP Counsellors to work within our CYP Community Counselling Service in a freelance/contractor capacity.

Closing date: Ongoing until role is filled
Interview date(s): Interviews being held on a rolling basis

Interested? 

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position. 

Equal Opportunities 
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.

Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.

No agencies please.

ID: 1405 Psychotherapist/Counsellor

Service: Off Centre

Salary:

- Grade 3 (upper) 24-28: £36,138 - £39,627 FTE Inclusive of Inner London Weighting

Location: Off Centre, The Textile Building, Hackney, London, E9.

We are predominantly office based but there may be an option for staff to work one day a week remotely. Our office space is wheelchair accessible. All staff are required to work on Wednesdays and one evening up to 8pm on either Monday or Thursday.

Hours: Full-time  (37 hours per week) or open to job share.

We offer flexible working arrangements - please see below for more details.

Contract: Permanent

Family Action & the Role’s Impact:

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities.

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the

importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today.

This is an exciting opportunity for a Psychotherapist / Counsellor with relevant post qualifying experience in working with young people / young adults with complex mental health and psychosocial issues to join the Off Centre team. We provide outcome focussed interventions that support resilience and / or recovery. You will be a warm, empathic individual with an ability to relate to young people and work as part of a team.

Off Centre provides early access help for young people age 16-25 with moderate to severe mental health problems. It facilitates the transition to adult services where appropriate, improves the mental well-being of young people by providing early interventions including individual, time limited and outcome focussed psychotherapy / counselling / arts psychotherapies, accessible drop in provision, therapeutic group work and keywork support.

Main Responsibilities:

· To carry out clinical and holistic, initial assessments of service users’ needs and suitability for service, including assessing risk and safeguarding issues, co-design outcome focussed treatment plan with young adult, utilizing agreed assessment and outcome tools such as CORE 10, PHQ 9 and GAD 7.

· To carry and maintain a caseload of service users receiving individual counselling / psychotherapy applying specialist knowledge and techniques of counselling / psychotherapy where appropriate during interventions. In addition, undertake the associated case management and administrative work in accordance with clinical and funding requirements. You will also co-facilitate the weekly Drop In on Thursday evenings.

· To keep excellent and up-to-date records of work with service users at all times, adhering to confidentiality and information sharing protocols in conjunction with safeguarding requirements.

· To advise and liaise with external partners involved in the mental health and wellbeing needs of clients. Contribute locally as well as regionally, to strategic planning discussions and ensure collaborative working with statutory and voluntary agencies and service providers to ensure a high quality unified service. Ensure that service-users’ views are heard and understood and inform and influence the development of local mental health services’ provision and practice.

Main Requirements (for details check the job description and person specification):

· UK recognised Psychotherapy/Counselling (MA desirable) or equivalent qualification with substantial post-qualifying clinical experience in delivering evidence based psychotherapies with young people or young adults (ideally both) with moderate to severe mental health issues, and with a focus on quality and effectiveness.

· Accredited to a relevant professional Psychotherapy/Counselling body (BACP/UKCP/HCPC).

· You will be able to demonstrate continued professional development and advanced post qualification training in relevant areas which could include areas such DBT, Systemic, Mindfulness and/or EMDR approaches and interventions. 

· Appointments are subject to Family Action receiving an enhanced disclosure from the Disclosure and Barring Service that we consider acceptable.

Benefits:

- an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays / of 30 working days plus bank holidays

- up to 6% matched-pension contributions

- flexible working arrangements and new starters have the right to make flexible working requests from day one of employment

- enhanced paid sick leave and paid family leave provisions

- eye care and winter flu jabs vouchers

- cycle to work scheme

- investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Download and submit a completed Application Form linked to the Family Action job advert

· Closing Date: Monday 7th April 2025 at 23:59pm
To learn more about Family Action: Careers

· To help us fulfil our commitment to diversity and promoting equal opportunities: complete our anonymous Equality & Diversity Monitoring Information survey

Interviews are scheduled to take place on Thursday 24th and Friday 25th April

For direct queries or if you would like to discuss any aspect of the selection process or flexible working requests, please email Nigel Lockley (details on the website)

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role, and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons.

We are recruiting a full-time Counselling Services Coordinator to coordinate a trauma-informed counselling service for survivors of sexual violence and rape at our centre in Sale. Our Counselling Service Coordinator will support our team of qualified counsellors whilst they deliver up to 26 free counselling sessions; recruit, induct and hold clinical responsibility for the counsellors and student counsellors; oversee, assess and manage the triage service for new counselling referrals; oversee and facilitate group work and the drop-in; undertake any reporting, data collecting, and analysis of stats related to service; and act as Designated Safeguarding Lead for TRC counselling services.

TRC Sexual Abuse & Rape Support Greater Manchester (TRC) is a feminist charity that supports survivors of sexual violence and rape with trauma-informed services delivered by a passionate team of employees and trained volunteers from the local community. TRC believes survivors, is non-judgmental, confidential and understands the importance of survivors’ advocacy, supporting survivors to rebuild confidence, trust, self-esteem and their lives after rape and/or sexual violence. We are a small but tight-knit team of employees with a large impact who puts survivors first.

The deadline for this opportunity is on Friday 21st March at 5pm and we will begin interviewing on Monday 31st March. 

Join a team with a bold mission – at Swindon & Gloucestershire Mind, we are dedicated to reshaping the landscape of mental health and emotional wellbeing in our community. We are growing our counselling service, and we will be offering more generalised counselling as well as our Self Harmony service which specialises in self-harm and self-injury reduction.

What You'll Do:

- Collaborative Leadership: Lead, inspire, and effectively manage a team of professionals to deliver exceptional mental health support and interventions.

- Innovation and Empowerment: Channel your passion into providing evidence-based interventions, elevating the mental health and emotional well-being of the people we serve, while opening doors to life's possibilities.

- Effective Partnerships:  Ensure effective and appropriate communication with all individuals, staff, community agencies and partner organisations.

Why Join Us:

· Impact Matters: Join a team where your work directly transforms lives and contributes to a healthier community.

· Personal Growth: We offer professional development opportunities that will enrich your career and help shape the future of mental health services in Swindon.

· Collaborative Culture: Work alongside like-minded individuals who share your passion for making a meaningful impact.

Key Responsibilities:

1. Contract and Services Management  

• Informing the future direction and development of the Counselling Team including working closely with the Senior Leadership Team (SLT) and Commissioners internally and externally of the organisation.
• Champion innovation and co-lead the implementation of enchantments to services, and support the implementation of change, best practice and continuous improvement.
• Develop the Swindon and Gloucestershire estate, exploring potential space in the local community, networking with other charities and local businesses to source suitable space to enable the growth and development of the counselling service.
• To manage a caseload of clients, offering sessions in line with the counselling service procedures and policies.
• Ensure counselling sessions and practice is carried out in accordance with the BACP framework and other ethical guidelines.
• Understand and build upon local assets and resources, to enable a holistic and flexible and flexible place-based support structures that are responsive to local needs.
• Develop the service model with a two-tier model of high and low risk, working effectively with the team, Service Manager and SLT.
• Ensure adequate professional supervision is arranged and attended by counsellors, including volunteers.
• Ensure all counsellors meet their allocated CPD hours per year.
• To screen all referrals including self-referrals and professional referrals and assess risk.
• To work closely with practitioners and informing them of when a client is due to exit and if additional support is required.
• To ensure agreed service standards are upheld and monitored using internal evaluations, user feedback, audits etc.

2. Effective Collaboration with External Agencies and Organisations

• Establish effective relationships with key referrers including the Primary Care Networks and Secondary Car Services in your locality, facilitating meaningful two-way dialogue with key stakeholders.
• To work closely with other staff within S&G Mind, including communicating any updates/concerns to practitioners involved with the person as well as internal MDT meetings.
• To build strong relationships with primary and secondary services in relation to smooth referral pathways and transitions for people.
• To extend external meetings/steering groups in relation to self-harm and suicide prevention.
• To build relationships with local colleagues and other training providers for future counselling placements.

3. Team Leadership

• Co- lead and develop your team in partnership with the Service Manager and Senior Leadership Team in delivering recovery-focused, high quality, safe and person-centred care, delivering great outcomes for people using services.
• Provide leadership to the operations of the team, monitoring workload, ensuring staff follow policies and procedures.
• Offer management support and supervision including Personal Development Reviews.
• To be involved with recruitment of new staff including participating on the interview panel and leading induction
• Ensure all counsellors are supported and developed through a job coaching, individual supervision, group supervision, and appraisals, identifying and promptly addressing learning and development needs.
• Ensure consistency, ethical practice and adherence to BACP (or other professional associations) and recommendations for the whole team.
• Monitor staff compliance with S&G Mind policies and procedures.
• Support staff and facilitate regular team meetings.
• Support with delivering debrief meetings and team meetings where required.
• To be involved with recruitment of new staff including participating on the interview panel and leading induction.
• To investigate any incidents reported by staff or people accessing services and follow up the recorded outcomes following S&G Mind policies and procedures.
• To explore complaints made to the Self Harmony Counselling contract and follow the relevant procedures and policies.
• To undertake investigations in line with relevant policies e.g. complaints policy, HR investigation.
• To ensure all counsellors are assessing risk and that risk is managed appropriately in line with the person’s needs and policies/procedure of the service.
• Take part in the on-call support rota when required for services across Swindon & Gloucestershire Mind.

4. KPI’s and Data Excellence

• To monitor and prepare stats and requested outcomes as needed.
• To maintain and manage own client record systems.
• To monitor data including number of sessions provided within the service and time of access.
• To utilise S&G Mind systems to capture, track and monitor performance.
• To manage and monitor the waiting lists, assessments and referral timescales, meeting targets set by management and SLT.
• Produce regular outcome reports demonstrating the effectiveness of the service and highlighting gaps in provision.
• To produce reports in relation to KPI’s and actively look at ways to develop and improve the service.
• To review and monitor authorisation of any extension of sessions, exploring reasons and outcomes for additional sessions
• The role will also include supporting other areas of work and undertake other duties at Swindon & Gloucestershire Mind when needed.

We have an exciting opportunity for an experienced qualified teacher. We are on a mission to grow our impact, reaching more children with our exciting virtual programme and deepening our impact.

The Programme Manager is responsible for leading and developing the team who deliver the impact day-to-day in sessions. We want them to drive a culture of improvement and be the passionate voice of our programme and pedagogy, as well as paying good attention to the systems and processes that help things run smoothly. 

Are you a brilliant qualified teacher who loves developing excellent practice in yourself and others? 

Are excited about our mission to reach more children through our virtual ship? 

Does finding even better ways to organise yourself and others in a busy and changeable programme sound energising?

Skills and experience

You might have some of these skills and experiences and not all. That’s OK. If you are a brilliant qualified teacher, think you’ve got the skills to lead this team and are excited about our digital mission we really want to hear from you.

We require this role to have in school experience and qualifications but you can also include experience from other sectors or voluntary and lived experience.

The attributes and attitudes we’re looking for are:

• Three years’ experience teaching with Qualified Teacher Status.

• Skilled at teaching, with a particular understanding of literacy and our target group.

• Excited by the potential of digital innovation in education and comfortable with new technologies.

• Enthusiastic about pedagogy and planning joyful and impactful learning content.

• Inclusive and has a good understanding of children in our target group.

• Passionate about our mission and vision.

• Supportive and organised manager with a growth mindset.

• Reflective and curious.

• Collaborative and comfortable with a diverse range of people.

• Motivated to improve things and solution focused.

• Flexible and enjoy a busy environment.
• Organised and able ro organise others.

Role description

Lead the delivery team to deliver joyful and impactful learning for children on our programmes:

• Lead the improvement of learning to grow the impact of our flagship virtual programme and meet our organisational impact targets;
• Drive innovation and keep the team connected to best practice in digital pedagogy and literacy teaching;
• Enable the team to maintain the impact of the Hackney Learning programme;
• Set termly programme aims and content.

• Pro-actively create a culture of reflection and iterative improvement driven by data insights:

• Lead a data driven culture of improvement that incorporates practitioner reflections, user experience insights, impact results, quality assurance results and other monitoring insights;
• Deliver a systematised process for reflection and improvement including half termly insight meetings;
• Ensure the timely collection of data to assess the programme including impact, quality assurance, user experience and monitoring data;
• Deliver quality assurance activities including session walks which monitor the fidelity and quality of Session Leader delivery and support personal development.

• Manage a highly effective hybrid team to ensure personal development and organisational targets:

• Manage the team of half-day Session Leaders to ensure they have the training and support they need to deliver excellent outcomes for children;
• Line manage the full-time Programme Coordinator and Education Team Coordinator for delivery to support the wider programme activities including planning and pastoral support;
• Manage the recruitment and induction of new delivery staff;
• Identify priorities for and oversee the delivery of ongoing training for the delivery team.

• Facilitate the organised and collaborative delivery of day to day sessions and activities:

• Oversee, maintain and improve programme to support efficient collaboration as we scale;
• Oversee and maintain termly plans and timelines to track the activities of the delivery team;
• Be available for “in the moment” troubleshooting while promoting a pro-active and solution focused culture;
• Support the safety and wellbeing of Young Pirates in session as one of the Deputy Safeguarding Leads including reviewing, escalating and monitor safeguarding concerns.

• As part of the Pirate Managers team, work collaboratively across the organisation to support strategic goals:

• Be the voice of the education programme and share updates, plans and learning;
• Take a role in keeping the delivery team informed and engaged with organisation wide progress;
• Liaise across teams to support a joined up approach with schools, volunteers and other supporters.

• Other Education Team responsibilities:

• Deliver excellent outcomes for Young Pirates in session – teaching and providing cover as required;
• Line management in the Education Team as required.

• Be part of a committed, inclusive organisation that supports its team to thrive. We value each member of our team’s professional development and provide training to make sure you have the chance to develop your skills and grow your experience as part of our expanding team. Click here for more information about our commitment to Equity, Diversity and Inclusion.

• Read more about our ethos here

• Request flexible and home-working arrangements. We know how important your personal life is, so every member of the team is able to apply for flexible and home-working arrangements around their delivery commitments.
• Receive enhanced sick, maternity, paternity and adoption pay, with supportive parenting arrangements. Your family is important and we are committed to supporting our you as a parent, which is why we go above and beyond our statutory responsibilities.
• Take a mental wellness day. Staying well means looking after our mental health and physical health so, rather than taking a sick day, a mental wellness day acknowledges that sometimes we can feel overwhelmed, not quite ourselves and we need time out.
• Take a career break. After four years with The Literacy Pirates, you can take sabbatical leave to pursue personal development or time with your families, and come back to work without needing to end your contract.
• Gain 24 hour access to qualified counsellors for yourself and your immediate family. Through the Health Assured Employee Assistance Programme, yourself and your immediate family can receive free, confidential advice and support from qualified counsellors, on everything from stress and anxiety to family issues, bereavement and finances.
• Save up to 39% on a commuter bike and accessories through Cyclescheme. Through our partnership with Cyclescheme, you can get a bike for work with payments automatically taken from your monthly salary and no upfront payments. This means you’ll be able to spread the cost over 12 months and pay less Income Tax and National Insurance.
• Get time during work hours to volunteer. As an organisation that relies on the passion and generosity of volunteers, we know how valuable volunteering is. We offer all employees 14 hours of volunteering time per year, which you can take by the hour or in one go, so that you can support issues and causes that you care about.
• Receive 23 days of annual leave per year, plus bank holidays and the days between Christmas and New Year, and increased allowance with service.
• Get 8% pension contributions, with 3% paid by The Literacy Pirates.
• Get to work in a pirate ship!

For more details please visit our website.

As we enter our 16th Birthday year, We Are Survivors are currently looking for an individual that has the passion, drive and determination to help us deliver our OUT Spoken Talking Therapy Services in our Greater Manchester and Merseyside estates (on a part-time basis). As we continue to provide services in prisons across the Northwest.

We Are Survivors provide survivor-focused therapeutic and advocacy support to male (including Trans and Non-binary) victims/survivors, and their loved ones, of sexual harms. We have developed a three-tiered approach to services and underpin everything we do with a ‘trauma and recovery’ framework pioneered by Dr Judith Herman.

We are currently commissioned to deliver trauma-informed therapy services in 15 prisons across the Northwest of England and we need your help delivering these services in the following estates:

· HMP Garth.

· HMP Hindley.

· HMP Haverigg.

Believe you are right for this role?

You will be a qualified counsellor / psychotherapist who holds at least a Diploma in Counselling / Psychotherapy or equivalent and be registered with BACP or equivalent (preferably an accredited member). You will understand issues relating to trauma, be able to work as part of a team and feel confident working in a prison setting.

In return for your time, experience, and commitment to the organisation, you will receive an annual salary of £27,810; 33 days annual leave (increasing annually by 1 day to max of 30 days); birthday leave; company sick pay; monthly clinical supervision; pension contribution; a range of training opportunities; and access to different benefit schemes.

Note: salary and annual leave is based on WTE. We may also consider the opportunity to job share.

If this is a role that you think you could achieve great things in, then we want to hear from you.

Closing date for applications is: 13/03/2025 at 6pm.

Assistant Operations and Administration Manager

We are looking for an Assistant Manager who is passionate about mental health service provision and public protection, to join the operations team.

Position: Assistant Operations and Administration Manager

Location: Based in London with hybrid- and flexible-working

Salary: £39,645 per annum pro-rated

Hours: Part-time, ~21 hours per week

Contract: Permanent

Closing date: 9am Monday 24 March 2025

Provisional interview date: 1 April 2025

About the role:

As Assistant Operations and Administration Manager you will help to manage the day-to-day office administration and operations budget and ensure that the public interest and charitable objectives run through all that we do.

This is a particularly exciting time to join the organisation as they recently launched their three-year strategy: “psychotherapy in a changing world”. You will help to ensure that they demonstrate excellent stewardship of resources through procurements and contract management. You will also play a pivotal role in the wellbeing of staff, ensuring they have the tools and equipment they need to work efficiently and effectively.

About you

This is a role for an individual who is open to new ideas and embraces innovation, who is motivational and pragmatic. You will have experience of office management and budgeting, and excellent customer service skills.

You will enjoy the opportunity to support an important cause where there is a growing demand in society for greater choices of high-quality mental health service provision. You’ll work alongside colleagues from diverse backgrounds and collaborate with staff and practitioners. There’ll be scope for professional development as well as personal reward in working in a small team. In short, it is an opportunity to make a real difference.

About the Organisation

The employer is the leading professional body for psychotherapists and psychotherapeutic counsellors. Alongside professional support for members, they are the leading research, innovation, educational and regulatory body working to advance psychotherapies, and emotional and mental wellness for the benefit of all. They represent training organisations and over 9,000 individual therapists - working privately or in the NHS or voluntary sector - offering a wide variety of psychotherapeutic approaches or modalities.

Their charitable objectives are to promote:

• the art and science of psychotherapy and psychotherapeutic counselling for the public benefit;
• research in psychotherapy and psychotherapeutic counselling and to disseminate the results of any such research;
• high standards of education and training and practice in psychotherapy and psychotherapeutic counselling
• the wider provision of psychotherapy and psychotherapeutic counselling for all sections of the public

Other roles you may have experience of could include Office Supervisor, Administration, Senior Administrator, Executive Assistant, Project Coordinator, Operations and Administration Coordinator, Administrative Operations Supervisor, Deputy Operations and Admin Manager, Business Support and Operations Lead, Operations and Administration Officer, Assistant Business Operations Manager, Support Services and Operations Manager, Administration and Operations Team Lead, Operations Support and Compliance Manager, Office and Operations Coordinator etc.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Health and Wellbeing Coach – Mental Health

We have a rewarding opportunity for a Health and Wellbeing Coach to work in North Solihull, providing one to one and group support to patients with low level mental health support needs. 

If you feel you have skills or experience in providing this type of support and are keen to work for a forward-thinking community organisation and have the ability to shape the service, we’d love to hear from you!

Position: Health and Wellbeing Coach  

Location: North Solihull Area (practice based)

Hours: Full and part time hours available

Salary: £26 - £28k per annum pro rata (dependant on qualifications and experience)

Contract: Fixed term for 1 year (with possible extension beyond this)

Benefits: The provision of workplace wellbeing support and activities, enhanced annual leave, access to an Employee Assistance programme and 24 hour GP as well as a discount website.

Closing Date: Sunday 23rd March (Midnight)

Interview Dates: Tuesday 1st and Wednesday 2nd April

The Health and Wellbeing Coach will be integrated into the wider multi-disciplinary team of a PCN and Primary Care practice working alongside Social Prescribing Link Workers and practice staff. 

The Role

As Health and Wellbeing Coach for Mental Health, you will provide one-to-one and group support (where appropriate) to people who are referred to you by GPs and the wider PCN team, providing low intensity interventions to support patients to manager their own recovery and self-management.  Sessions will focus on motivational interviewing, goal setting and action planning with support spanning a short time frame.  Patients who are unsuitable for the service should be referred to higher level mental health support through approved pathways. 

The Health and Wellbeing Coach will manage a caseload of patients and maintain accurate record keeping to support outcome monitoring and understand trends and emerging needs. 

The role will build trusting relationships with people, devising shared plans and agree type of intervention with patients which may include online sessions, group and one to one support in practice or community venues, or telephone support. 

The post holder will create strong relationships with primary care staff and wider organisations including Social Prescribers, VCSE Organisations and specialist support agencies as well as Mental Health services in the area. 

About You

Required skills and experience:

• Have experience of supporting people in a mental health setting, be this through clinical practice or support work
• Be a good listener who is able to motivate patients to change using recognised techniques
• Have the ability to manage own time and workload to provide an efficient, effective service to patients and the PCN
• Make decisions on suitability of the service for patients and flag to colleagues where a referral is inappropriate or a patient requires a higher intensity intervention or service

An interview is guaranteed to suitably qualified and experienced people with disabilities. All successful applicants will be subject to an enhanced DBS check.

About the Organisation

A leading provider of services to the health and social care sector, our aim is to reduce inequalities in learning, employment and health. As an employer the organisation is proud to offer a range of benefits to our staff including provision of workplace wellbeing support and activities, flexible working and a range of family friendly policies and subsidised parking.

You may also have experience in areas such as: Psychological Wellbeing Practitioner, Mental Health Support Worker, Support Time and Recovery Worker, Counsellor or Therapist, Health and Wellbeing Coach or similar. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Unifrog’s mission
 

We’re on a mission to level the playing field when it comes to young people finding and applying for their next step after school. We're achieving this by bringing all the available information into one single, impartial, user-friendly platform that helps students to make the best choices, and submit the strongest applications. We also empower teachers and counsellors to manage the progression process effectively.
 

Our outlook is global - we work with schools and universities all over the world, from the US to New Zealand, and from Italy to Hong Kong. We want to make it so that young people can compare every opportunity taught in English, wherever it is in the world, and have all the support they need to make successful applications.
 

We have a clear social purpose, and we’re hugely ambitious. We already work with over half of UK secondary schools, and hundreds of international schools. We are growing rapidly in terms of the number of our customers, in terms of how much they use our platform, and in terms of the breadth of products we offer (check out this video to hear more about the Unifrog platform).
 

Our team is at the heart of our business and is integral to our success. We work hard to foster a culture of openness, happiness and innovation, and we commit to helping every individual learn and grow so that they can reach their full potential. We want to hire talented people, whatever their background. If you are excited by our mission and are ready to work hard, please don’t hesitate to apply. We look forward to hearing from you!
 

We believe in the power of diversity. If you are from an ethnic minority background, we would like to strongly encourage you to apply.
 

The role and your key responsibilities
 

As an Account Manager, your role is to make sure that all partners in your area make the most out of the Unifrog platform. You’ll build and maintain excellent working relationships with your partner schools and colleges, and provide expert guidance on how to embed the platform across all year groups.

You will cover your own area of the country with occasional travel to your partner schools and colleges (on average 1-2 days per week).
 

Your key responsibilities will include:

• Work with schools and colleges to provide resources and strategies which maximise staff and student engagement with Unifrog, identifying and promoting best practice across partner schools.
   

• Deliver targeted training sessions to staff within our partner schools and colleges via workshops and presentations, delivered remotely or in person.
   

• Work with your partner Area Manager to improve Unifrog engagement and achieve a sky high resubscription rate.
   

• Monitor and analyse usage across partner schools and colleges; identifying partners that need additional support to use the platform effectively.
   

• Listen to teachers and students about how we can improve our customer service and the Unifrog platform.
   

• Attend conferences and run CPD events on behalf of Unifrog.
   

What we’re looking for

• Strong communication skills – written, over the phone and on video calls.
   

• Track record of excellent relationship management.
   

• Extremely well organised.
   

• Keen attention to detail.
   

• Active listening and objection handling skills.
   

• A background and interest in education would be an advantage.

• Proactive attitude and willingness to get stuck in.

You will be joining a team of highly motivated people who are passionate about our mission of helping students to find the best next step for them after school. If this excites you and you’re an energetic person who is willing to learn, then we’d love to hear from you.
 

Working together

You’ll work closely alongside an Area Manager in your region, and with our Partner Success team to provide the best service to your schools and colleges. You will be part of a fantastic team of Account Managers, and line-managed by a Senior Account Manager. 

Benefits

Head to our jobs page for a full list of the excellent benefits we offer our team.

• Join one of ‘the best organisations to escape to’ and help transform careers and destinations in schools. We’re also a certified Great Place to Work.

• Become part of a committed, dynamic and growing team. We want to build the team at Unifrog for the long term – if you do well, we will do our best to make you want to stay at the company for a long time.
   

• Professional development is important at Unifrog. You will define your own 6-month objectives and will be supported by your line manager and the rest of the team to achieve them. You will have an annual training allowance to spend on what you need to grow and progress.
   

• Influence the company’s direction: we love to promote great ideas, wherever they come from.
  
   

Key details
 

• £37,306 per annum pro rata (Grade B), plus commission, car allowance, and a share in a company-wide performance bonus. 

• OTE £40,000 (pro rata).

• Maternity Cover - fixed term up to 12 months.

• 28 days paid holiday per year (plus bank holidays) (pro rata).

• Working hours are 9:00am to 5:00pm, Monday to Thursday, and 9:00am to 4:30pm on Friday.
   

• Full UK driving licence and access to a car is essential.
   

• All travel expenses covered.
   

• Candidate must be based in the London region.
   

• Home based with some travel to schools and colleges in London.

• Start date: w/c 28th July 2025 (although we can be flexible depending on notice periods).
   

• To discuss any details about the role before applying, please contact Mhairi (details on our website).
   

• We can only consider candidates who have the right to work in the UK.

Application process

Deadline: 10:00AM (GMT) Monday 17th March 2025.
 

Stage 1: Application form (~1 hour) ✍️

• Visit our website to upload your CV and complete the questions and tasks below. Please note that we do not review CVs at this stage of the application process so please be as specific as possible about your experience.

• i. With reference to the job description and your experience, what makes you an excellent candidate for this role? (250 words)
• ii. Tell us about a time when you have had to build a relationship with someone when it was particularly challenging. What was your approach? (250 words)
• iii. You notice that one of your partner schools is not engaging with Unifrog across the whole school. How would you approach the situation to maximise staff and student engagement with the platform and resources? (250 words)

Stage 2: Phone task (15 minutes) 

• A short role play task over the phone. We will schedule these tasks throughout the application window.

Stage 3: Video call interview (1 hour) 

• Short demonstration of a Unifrog tool (resources will be provided) (20 mins)

• Standard Q&A from a panel of three, including questions about your experiences and how these relate to the role, and scenario questions based on common situations you might face (plus time for your questions) (40 mins).

Video call interviews will be held on w/c 24th March 2025.

Your answers are an opportunity to let us know more about your motivations and experience. While we understand that candidates might want to use AI to improve parts of their application, we strongly encourage you to write your answers independently. 

Please note, we compare all answers to an AI generated answer. Where we suspect AI has been used to write the majority of the answer, this will be taken into consideration when scoring

Inclusion and diversity at Unifrog

• Within the company we try to foster a culture of innovation, and a happy working environment, both because this is the right thing to do, and because we think this results in the most effective team. To this end we believe in open communication, celebrating successes, supporting each other, not being afraid to be wrong or to fail, and promoting good ideas wherever they come from.

• As a platform that supports teachers and students from a huge variety of backgrounds it’s important that our team and leadership reflects this diversity. This is something we are actively working towards and prioritising. We want to embed diversity, equity and inclusion across everything we do, continually evaluating policies and practices to make sure they are inclusive and equitable.

• To make sure everyone’s voice is heard and people have the opportunities to learn to be better allies in the workplace, we encourage the team to share what they’re celebrating, facilitate training and group discussions, and seek regular feedback about what more the company could do to help people feel included.

• To ensure that our recruitment process is consistent and fair, we anonymise your application and therefore do not see your name, personal, educational or professional background. We also randomise the order of responses so that it’s less likely that a candidate is advantaged or disadvantaged by where their answers appear compared to other candidates.