Corporate Communication Manager Jobs in Lambeth, Greater London

Trusts and Fundraising Officer

We are looking for a tenacious, methodical, and organised person who can deliver sustainable income growth from trusts for the organisation. This role offers hybrid or remote working.

Position: Trusts and Fundraising Officer

Location: Hybrid (home and office in Amersham, Buckinghamshire) or Remote

Hours: Full-Time (9am-5pm, Monday-Friday)

Contract: Permanent

Salary: £27,000-£30,000

Closing date: Friday 15th November 2024

Interviews: Week commencing 26th November (First interviews will be conducted via Microsoft Teams)

About the Role

We want someone who shares the organisations core values of being child focussed, sparky, empowering, resourceful and kind and who can live by the ethos of who Roald Dahl was and what he is delivering through his legacy. We also need someone who is flexible and can react positively to a post- Coronavirus fundraising world.

The role’s main task is to maximise income from trusts by the creation of high-quality applications and

reports to funders, and by providing excellent account management and cross-team collaboration.

Supported by the Head of Development and the rest of the team, key responsibilities include:

· Trusts research - you will proactively identify trusts and research them for suitability.

· Trust applications – you will be able to gather project information, curate it, and write it up into informative, engaging, high quality applications, giving trusts the opportunity to fund the work.

· Trust relationships – you will communicate and will build relationships with funders through emails, letters, telephone calls, service visits and face to face engagements.

· Provide high quality account management - maximising income generation and relationship longevity.

· Reporting – you will gather the necessary information to compile reports that give funders real insight into what they have achieved.

· Support the rest of the team – to gain experience and maximise fundraising opportunities

· Building and maintaining team processes

About You

You will have experience working or volunteering for a charity and in writing successful bids and securing income, ideally from trusts.

You will have:

· The ability to take complex information and translate this into persuasive written communication which leads to action.

· Solid research skills, which can be applied to identification of suitable new prospects for a funding pipeline.

· Ability to operate in a highly cohesive, high performing team based on the principles of trust, mutual respect, and empowerment.

· Effective time management skills and the ability to prioritise conflicting workloads successfully.

· A high level of competence in using Microsoft Office software notably Excel, Word and generic databases.

About the Organisation

Roald Dahl's Marvellous Children's Charity provides specialist nurses and support for seriously ill children. Our vision is that every seriously ill child deserves a Roald Dahl Nurse and fundraising is core to achieving this. Our vision is that every seriously ill child has a Nurse to help them to lead a more marvellous life. Our mission is to provide specialist nurses and support for seriously ill children living with complex, lifelong conditions.

As a charity that works in partnership with the NHS, we find innovative ways to ensure that children and families have the care and support they need. We do this through improving the healthcare outcomes and resilience of children and families, and we focus on complex, lifelong conditions that are underfunded and under-resourced. The outcomes we are aiming to achieve are:

· Improved quality of care

· Improved experience of care

· Improved efficiency and cost-effectiveness of care

· Improved resilience of seriously ill children and their families

You may also have experience in areas such as Trust, Trust, Trust Fundraising, Trust Fundrasiser, Fundraising, Fundraiser, Trusts and Grants, Trusts Officer, Trusts Fundraising Officer, Legacy.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Finance Director

Permanent

Salary: £80,000 - £85,000 per annum, depending on experience, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and either Wednesday or Thursday.

Closing date: 5pm, 14th November 2024

First Interviews: 21st/22nd November 2024

Second interviews: 26th/28th November 2024

This is an exciting opportunity for a highly motivated, dynamic and internationally minded individual to lead the finance function at World Cancer Research Fund International (WCRF Intl).

WCRF Intl is a not-for-profit organisation that leads and unifies a network of cancer prevention charities. These charities are based in Europe, the Americas and Asia, giving us a global voice to inform people about cancer prevention. The finance function, International Financial Services (IFS), is a central service, split across the London and Arlington, VA office and is the hub for supporting the charities in all areas of financial processing and management.

The Finance Director will be responsible for the oversight of all financial aspects of the network charities, including strategic financial planning, managing financial risks, financial reporting, and ensuring sustainable economic health.

The successful candidate will be a highly strategic thinker with a passion for finance, and the drive and commitment to make a positive impact on WCRF Intl’s long-term financial sustainability. They will inspire confidence and motivate others with strong interpersonal skills and effective team leadership aimed at delivering an outstanding service. With exceptional communication skills and the capability to manage multiple priorities and deadlines, they will maintain high levels of integrity and attention to detail in all they do.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

We are seeking a dynamic director of member support and development, to lead a team that supports, inspires and champions hundreds of community groups across Britain, engaging people with their local railways and delivering empowering community projects. You’ll be helping communities to come together, take action and have a voice on sustainable and inclusive transport and development.

About this role

This role couldn’t be more crucial to who we are and what we do: putting our members and their local communities at the forefront, empowering them to achieve their goals, and ensuring we and our partners are listening to and learning from their insights.

As a member of our senior leadership team, reporting to our chief executive, you will manage, lead and develop our support and development team, with nine passionate and knowledgeable staff.

Your job is to ensure the team excels and thrives in its work supporting and developing our membership to increase its impact, in line with our strategic goals and members’ locally-determined plans and ambitions. This includes nurturing togetherness, positivity and innovation, ensuring strong collaboration with our other teams, external partners and funders, and bringing new opportunities into community rail, while sharing its insights and experiences.

It’s an exciting time to be joining community rail, with the movement expanding, increasingly influential in rail and transport development, a burgeoning evidence base, and growing recognition of its relevance in tackling the climate crisis and social inequalities.

Main responsibilities:

1. Manage, lead, support and develop our support and development (S&D) team, ensuring effective delivery and performance against our aims, objectives and plans, and ensuring the team’s work is well-planned, coordinated, evidenced and reported;
2. Lead on the development, delivery and regular review of a strategy and annual plans, targets and budgets for the S&D team, engaging the team and our funders effectively in this process, drawing on member, partner and Board input, and aligning with our overarching strategy;
3. Nurture a member-orientated, empowering, positive approach in the S&D team, in line with our values, ensuring high-quality provision of support, advice and signposting, balancing proactiveness and responsiveness, and being attentive to members’ needs and input, as well as wider contexts and opportunities;
4. Help our team to show positive leadership and provide intelligent, effective support, training and development services to our members around community engagement and empowerment, social inclusion and diversity, sustainable and healthy travel and socio-economic development – including by listening to members, continually developing the team’s knowledge, skills and networks, and enabling the team to signpost, refer to and collaborate with organisations with useful expertise/services;
5. Coordinating with our other teams, forge and maintain strong external partnerships, especially leading on those that help us support our members better and bring them opportunities, such as with train operators, corporate partners, third sector organisations, and at operational level with devolved/regional/combined authorities;
6. Continually monitor and develop the S&D team’s performance and impact, including using member, partner and colleague feedback, supporting staff to consider and maximise effectiveness, driving innovation and efficiencies, and developing ways to assess and evidence our impact, especially as our membership continues to grow;
7. Manage our activity supporting the creation and development of new or emerging community rail partnerships, station groups and community stations, and our support for those undergoing major change or challenges, ensuring this is carefully balanced with existing members’ needs;
8. Ensure our members’ voices, experiences and insights can be effectively used by our other teams and external partners, in their delivery, planning and strategic influencing work, especially ensuring that case studies, stories, examples and views are fed through to our communications, policy and events activity;
9. Play a key role in our liaison with and reporting to our own funders, and other major funders of our members, including ensuring effective monitoring and evaluation of our S&D work, collating good evidence of our own and our members’ impact, and maintaining a robust awareness of and ability to advocate on opportunities and risks in community rail;
10. As a member of our senior leadership team, work closely with senior colleagues and across the organisation, and liaise with our Board as relevant, to co-ordinate and manage the delivery of our overarching strategy, reinforce our values, ensure the whole team is engaged with our mission and purpose, and to show external leadership across our members, partners and beyond.

Skills and competencies:

1. Strong leadership and management skills, including a track record in managing, developing, drawing on and getting the best from a multi-faceted team, and working in and driving positive change in a complex, rapidly-evolving environment;
2. Significant experience and demonstrable experience in community engagement and community-led projects, ideally from both professional and voluntary positions, and ideally experience in supporting and advising community initiatives;
3. Experience in successfully planning, developing, delivering and evaluating programmes with positive social outcomes, including reporting to funders;
4. Experience working collaboratively and forming mutually-beneficial partnerships and professional networks, ideally with experience of developing corporate partnerships and/or funder relationships;
5. An understanding of how to evidence and increase social impact, particularly in relation to community development, empowerment and sustainability;
6. Awareness of and a strong commitment to community empowerment, social inclusion, social justice and sustainable development, with a good grasp of the importance of public transport and sustainable travel, and community-led action, to these agendas;
7. Excellent communication skills, articulate and assertive, with the ability to work constructively, diplomatically and persuasively with stakeholders at all levels and handle challenging situations;
8. Excellent organisational skills, with the ability to work under pressure and meet deadlines while dealing with competing priorities, and an evidenced ability to support a team to do so;
9. IT literate and competent using Office applications, the internet and CRM/database/recording systems;
10. Appropriate qualifications and professional development demonstrating knowledge and skills in line with the above, and a commitment to ongoing learning and development.

Other information

As you will be home-based and managing a dispersed team, we are flexible about your location. However, you will be expected to travel to our office in Huddersfield for in-person full-team meetings quarterly, and you will need to bring your team together at a central location with similar regularity in between. On top of this, attendance at occasional in-person events and partner meetings, and visits to members to learn more about community rail and assist the team, will be important. We therefore welcome applications from those with decent public transport links, not too far from a railway station to enable journeys to be made sustainably.

This is a full-time position, 37 hours per week. We use a flexi-time system, with the core hours 10am-3pm, and we are committed to being a flexible, supportive and understanding employer. This is a permanent position with a probationary period of six months.

Community Rail Network is an equal opportunities employer. We welcome applications from disabled people and Black, Asian and other minoritised groups, who meet with the skills and competencies for this role. We will provide reasonable adjustments for interviews as required.

We are looking for a Finance Officer to join our Finance team at Samaritans. As Finance Officer, you’ll support the Branch Finance function and branch treasurers, in particular leading the annual Central Charity contribution (‘New Branch Contribution’/NBC) process with affiliate branches and handling administrative tasks on branch banking.

You’ll have previous experience working within a Finance/Accounts department, with good Microsoft Excel skills. You’ll be highly organised and have excellent written and verbal communication skills. 

• Permanent

• Part time (0.5 FTE/ 17.5 hours per week), we are flexible in how these hours are worked across a week 

• £17,000-£18,000 actual/ £34,000-£36,000 FTE per annum 

• We are passionate about flexible working, talk to us about your preferences 

• Hybrid working: Linked to Ewell, Surrey office.  A blend of working from home, the Ewell office and other locations for team meetings.

• In-person working: Meeting in person is something we value. Once per week in the office is preferred (the team often work together once per week). Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website.

The Team

The team is supportive, friendly and has a positive energy. The workload is varied and by working with volunteers and treasurers, you’ll support those at the forefront of our service. If you want to make a real difference to people’s lives – this is the role for you!

​The Role 

We have 201 branches across the UK and Ireland. The core of this role involves coordinating the annual Central Charity contribution process, reviewing NBC calculations, co-ordinating invoicing and receipts, and escalating NBC queries, with total NBCs amounting to £0.7m-£1.3m a year. You will also be supporting our branch treasurers with banking processes and other administrative matters that are key to managing the finances of our branches.

What’s in it for you – our benefits

So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities. 

Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.

Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans. 

​

Application: If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and a one page (maximum) cover letter, outlining your transferable skills and experience and what attracted you to apply for the role

Applications close at midnight on 3 November with video interviews likely to be held in the week commencing 11 November.

If you're ready to lead impactful change and contribute to our mission that fewer people die by suicide, apply today.

Exciting opportunity for a Prospect Development Officer!

Are you ready to take on a key role in driving impactful fundraising efforts to support groundbreaking research?

This opportunity is with a dynamic organisation dedicated to advancing research in the fight against Alzheimer's.

Our client is looking for an experienced Prospect Development Officer to join their team in the Insight and Development function, focusing on identifying new prospects and ensuring data integrity.

Role: Prospect Development Officer
Organisation type: Non-Profit Health Charity
Salary/hourly rate: 16.48 per hour
Working arrangements: Hybrid/Remote - depending on location
Location: WFH
Employment type: Part-Time, Temporary

About the role:

In this position, you'll play a key role in helping secure vital funding by leveraging data-driven strategies to support high-value philanthropic efforts.

You'll also play a vital role in building partnerships across the organisation, collaborating especially with Philanthropy and Corporate functions to maximise fundraising impact.

This is an excellent opportunity for someone who is proactive, detail-oriented, and passionate about using research and data to drive meaningful change.

As the Prospect Development Officer, you'll have the chance to expand our fundraising reach and contribute to a highly supportive team environment committed to best practices and innovation.

What you'll do:

* Proactively identify new prospects from databases, networks, and other sources.
* Respond to ad-hoc requests for prospect insights, allowing us to seize new opportunities.
* Conduct in-depth research to assess prospects' philanthropic capacity and complete thorough due diligence.
* Undertake data mining and verification tasks to enhance prospect information.
* Build accurate research profiles on prospects to optimise fundraising asks.
* Manage and prioritise a diverse workload effectively.
* Engage in managing the fundraising pipeline and assisting teams in portfolio prioritisation.
* Train other teams in basic research and database use as needed.
* Build strong relationships across the Fundraising Department and beyond.
* Identify opportunities for cross-team collaboration to maximise fundraising income.
* Take a proactive approach to problem-solving and learning.
* Maintain clear and accurate prospect records in the fundraising CRM.
* Adhere to data protection and confidentiality best practices.
* Work with Data Services to improve data management processes.
* Engage in professional development through networking, relevant groups, and conferences.

The successful candidate:

* Research experience, ideally in Prospect Development, or other relevant and relatable prospect research experience.
* Experience with fundraising CRMs and understanding of data protection.
* Knowledge of major gift fundraising principles
* Experience of working within a non-profit organisation or similar

Skills and Personal Attributes:

* Independent, driven, and proactive approach.
* Excellent verbal and written communication.
* Strong relationship-building and management skills.
* Ability to prioritise tasks and attention to detail.
* Comfortable with technology (Word, Excel, Outlook).
* Creative, innovative, and resourceful.

If you're looking for a role where your skills in research, relationship management, and data integrity will directly contribute to impactful fundraising efforts, apply today!

How to Apply:

To apply for the Prospect Development Officer role, please reply and upload your CV quoting reference 81603SOH and we can provide more information to you.

We eagerly await your response.

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Local Finance Consultant – Citizens Advice

MLC are proud to be partnered with Citizens Advice to recruit their new Finance Consultant, who will provide support and guidance across the local Citizens Advice offices across the country. You will be responsible for a portfolio of offices, building strong working relationships with both finance and non-finance staff in those offices. You’ll bring your financial expertise and knowledge to a team of people working hard to give advice to millions across the country.

This year Citizens Advice are celebrating their 85th anniversary and during that time they have been helping to shape a society that’s fairer for everyone – working on issues that affect the whole of society. Last year they directly helped over 2.66 million people find a way forward with one-to-one advice, in addition to over 60 million views of their online self-help advice. As part of their commitment to supporting society, they are one of a small number of statutory consumer watchdogs with the ability to submit super-complaints to government. Their value to society has been estimated at £4.7 billion.

This is a fantastic opportunity to join an organisation which places high value on staff engagement and growth, with a proven track record of supporting career development with internal promotions and training. The role joins at the end of a period of change for the charity and is a great chance for you to make your mark and develop the role further.

Key Responsibilities include:

• Provide support to local offices with their financial management, reporting and processes.
• Monitor and ensure improving financial standards and compliance with the Charity Commission and other statutory reports.
• Help develop the financial health reporting strategy for the organisation, working with key stakeholders to support the development.
• Upskill local offices with their financial acumen and ability for self-service.

The successful candidate will:

• Be either fully qualified, or part-qualified and studying towards a recognised accounting qualification.
• Experienced in charity accounting, whether that is directly working in a charity or through auditing charities.
• Enjoy working in an evolving environment where there is a focus on modernisation within the finance team.

For an informal discussion on the role or your job search in general, please contact Jamie Elliott at MLC Partners.

Are you passionate about working for Community Hospice, seeking to ensure that patients can make the most of the time they have left? We are searching for a brilliant Senior Events Officer who will join this impactful cause.

This role will play a pivotal part in leading the successful delivery of the annual hospice fundraising event programme. As part of the role, you will be responsible for the cultivating of important relationships with stakeholders, corporate sponsors and supporters alike. You will manage the day-to-day event operations from start to finish, including event planning, risk assessments, and analysis and reporting. Your exceptional communication and networking skills will be essential in fostering partnerships and securing support for the hospice. You will be a confident decision-maker who can work autonomously, using your judgement to help shape the events strategy.

To be successful in the role of Senior Events Officer, you will need:

• Considerable experience of event management to engage and retain supporters, with project management experience to lead on event planning and delivery.
• Experience with databases, segmentation and use of data analytics.
• Ability to work across teams in a collaborative positive manner proactively engaging colleague support.

Salary:  £29,000 - £37,000
Contract: Permanent, full-time
Location: London/hybrid, 3 days per week in office
Deadline: Rolling

If you would like to have an informal discussion, please call Ashby on 02030 062787 or email your interest along with your CV to [email protected]. 
Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 
We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 
If enough applications are received the charity reserve the right to end the application period sooner. 
 

We are seeking an enthusiastic self-starter with relevant technical experience to fill the role of Senior AV Technician.

Senior AV Technician
Location: Based in Kensington, London.
Salary range: £41,645 - £44,285 per annum depending on experience and qualifications.
Contract: Permanent, full-time, subject to successful completion of a probationary period of three months.

As part of the Venue Hire team you will be leading on the AV elements of Society and Venue Hire client event delivery and assist them to project their ideas with technical expertise. You will be responsible for leading the technical team for events requiring support with Audio/Video, streaming, hybrid, lighting and recording needs.

Duties and responsibilities 

• Lead the technical production of high-profile, technically complex events and assist in the hands-on delivery of events in line with the programme requirements for the venue. 
• Ensure all technical requirements are set up and ready before each event starts.
• Select and prepare equipment for future events and meetings as required. 
• Brief and hand over of the relevant files to the freelancer team before events. 
• Provide technical support to clients and staff before events and during conferences and other event formats. 
• Operate event production equipment including audio desk, lighting desk, vision mixer and PTZ cameras and operation. 
• Demonstrate advanced proficiency in operating audio-visual equipment, including Digico SD9, vMix, Blackmagic Design Switcher and software, Shure Wireless Microphone.
• Set up live streaming, virtual, video and hybrid conferencing equipment and sourcing additional external equipment where required in the Ondaatje Theatre and Education Centre. OT. 
• Set up video conferencing kit in meeting rooms for hybrid meeting with Zoom Teams etc. 
• Test and monitor that live streaming feeds are working.
• Ensure that freelancers perform as required onsite and using our equipment; supervise and manage freelance support for event (where it is required), as agreed with the Venue team. 
• Supervise and training freelancers on all existing and new equipment.
• Be proactive in research, selection and/or upgrade of AV equipment to purchase and the installation and oversight of new equipment installation.
• Ensure that AV equipment is maintained, undertaking necessary repairs or utilising a maintenance company services.
• Prepare and maintain user guides and maintain an inventory of Society AV equipment. 
• Carry out regular liaison with senior executives and high-profile clients regarding their event AV needs.
• Work with the Venue team to provide feedback on possible enhancements and improvements to the Society’s Events spaces. 
• Meet regularly with Venue hire team colleagues to plan and fill all events requests for the week ahead including hybrid events, conferences, webinars, broadcasts, and streaming. 
• Contribute to event debriefings, discussing customer feedback to ensure continuous assessment and improvement. 

Benefits

• There are a range of benefits at the Society which include the following:
• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum, pro rata, plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Pension scheme - 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 9.30am on Friday 15 November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society is committed to equal opportunities and values diversity in its workforce.

No agencies please.

We are looking to recruit two Visitor Experience Supervisor's to join our team based at our London site. You will join us on a part time, annualised contract working 1250 hours per year and in return you will receive a competitive salary of £20,666.56 per annum.

The Royal Air Force Museum is a national museum, a Government non-departmental public body (NDPB) and a registered charity, with two sister sites at London and Midlands. Our purpose is to share the RAF story, past, present and future – using the stories of its people and our collections in order to engage, inform and inspire. Our Vision is to inspire everyone with the RAF story – the people who shape it and its place in our lives.

We have two public sites (London and Midlands) and a stored collection (Stafford). Our trading company and active fundraising supplement Grant in Aid which comes through the Ministry of Defence.

The Royal Air Force Museum is a Carbon Literate organisation and as such promotes Carbon Literacy.

In the role of Visitor Experience Supervisor, you will be leading from the front to ensure every aspect of our visitor journey is enjoyable and safe. You will work with all departments to ensure the balance of visitor experience and collection protection is maintained. You will also manage the team to maximise their potential and engage with our customers.

The two positions will initially be allocated to support either events or compliance, to support the operational team and liaise with stakeholders as needed.

The position requires excellent communication skills with a positive and enthusiastic aptitude to deliver effective site operations and team leadership.

As a Visitor Experience Supervisor, you will have a variety of roles which will include:

• Actively engaging the front of house (FoH) team of Visitor Experience Assistants (VEA) and volunteers, and staff and volunteers from other departments, to provide an exceptional visitor experience, excelling in customer service and interaction, and assist the empowerment of others to deliver the same aims and objectives
• As nominated the post holder will lead on specific areas of the FoH team’s work, engaging with other teams as required. Supervise the front of house activities of VEAs and volunteers. Ensure the delivery of appropriate customer care and presentational standards in accordance with the expectations of the Museum.
• Being expected to manage/oversee the performance, development and welfare of a subset of VEAs and/or volunteers, and may themselves be required to undertake routine VEA duties when cover is required. manage, coach and support VEAs in the delivery of a first-class visitor experience
• Acting as the Site Coordinator in emergencies and the Duty Manager when required to do so
• Helping to ensure that all front of house staff are customer-focused, motivated and empowered
• Ensuring the support/ delivery of front of house sales and fundraising activities to maximise financial return and meet specified targets
• Ensuring that agreed safety, security and surveillance measures are being followed. Report all incidents and ‘near misses’ to the appropriate person
• Utilising available staff resources flexibly to meet the needs of the business. Ensure that appropriate front of house staff resources are available on the day to support corporate, public and formal events, and provide general logistical support
• Supporting and implementing museum initiatives re environmental sustainability

What we are looking for in our Visitor Experience Supervisor:

• Excellent communication skills (written and oral)
• Positive and enthusiastic
• Displays enthusiasm around activities, adopting a positive approach when interacting with others, and motivating team members
• Listens to, understands, respects and accepts different views, ideas and ways of working.

If you think you have what it takes and want to be part of this exciting journey, please visit the jobs page on our website for further information. Join us in delivering our purpose and achieving our vision, ensuring that the Royal Air Force’s story continues to enrich and inspire current and future generations. We would love to hear from you.

Closing date for applications: 20th October 2024

Interviews will take place on: 5th November 2024

Come and work for one of the longest-running charities and independent hospitals in the UK. Set in a beautiful Grade II listed Victorian building, with big gardens and space for our residents to engage in music, art and even pottery workshops, the Royal Hospital for Neuro-disability is more than a hospital. The RHN is a community in which everyone comes together to help adults with neurological disability achieve the best possible quality of life.

We are looking for a Trusts and Foundations Officer to use our unique history to engage with grant-giving organisations and help the RHN fund more of the vital work we do.

Salary: £19,800 (£33,000 pro rate to 3 days)

Hours of work: 3 days per week (part time role)

Contract Type: Permanent, part-time

Location: Putney, Southwest London

Benefits:

• Generous Annual Leave entitlement
• Flexibility to work from home 1 day per week
• Pension scheme
• Free parking (rare in London!)
• Blue Light Card
• On-site cafeteria
• RHN Wellbeing Programme and EAP service
• RHN Volunteering opportunities

Scope

As a charity the RHN has to raise over £3.4M in voluntary income each year to pay for vital therapies and services that improve the quality of life experienced by people with severe or complex disabilities caused by brain injury. This includes a chaplaincy service, music therapy, therapeutic art, leisure and family services, assistive technology, research, medical equipment and capital refurbishment projects.

The Trusts & Major Gifts Team has annual income responsibility of £1M; the Legacy Team has annual income responsibility for £1M; the Events Team has annual income responsibility for £230kk from event and £75k from Corporate fundraising; the Donor Development Team has annual income responsibility of £550k.

The Trusts and Foundations Officer will work with the Senior Trusts Fundraiser and the Trusts and Major Gifts Manager to generate income though grant giving organisations. As a member of a small fundraising team, there is also a requirement to help with other ad hoc fundraising activities, in particular helping with events when necessary. In order to fulfil the role and understand nature of the hospital, it is required to work on site the majority of the time, with flexibility around hours.

Key Responsibilities

• Prospect Research - To conduct prospect research into appropriate trusts & foundations to identify new support for the RHN, and to and carry out suitable research on trusts and trustees using the internet and secondary research sources.
• Planning – Carry out extensive income planning and preparation ahead of each new financial year, including application planning using Excel to chart monthly applications, amounts sought and estimated response dates.Assist the Trusts and Major Gifts Manager to prepare the Fundraising Team’s projected income ahead of each new financial year. Take ownership of, understand, rationalise, and where necessary, adapt how the post holder’s personal income target is to be achieved.
• Annual Trusts Mailing, collating and checking the list of recipients, writing funder updates, administering the mailing, acknowledging all gifts and documenting all correspondence or Raiser’s Edge, relevant spreadsheets and electronic files.
• Administration – Ensure that records are regularly updated to reflect fundraising activity on Raiser’s Edge; use spreadsheets to record planned applications, projected income and secured income. Keep records of all donor correspondence on Raiser’s Edge and electronic files.
• Information gathering - To have an updated and working knowledge of funding requirements for the RHN which have been budgeted for and develop an understanding of how gifts for special purposes are allocated.
• Events – To support the wider team in hosting and preparation for events. Flexibility to work occasional evenings and weekends.
• Best Practice - To adhere to best practice in prospect cultivation, solicitation and stewardship, and ensure that the appropriate ethical policies and practices of the RHN are followed.
• Relationship Development – to ensure effective and co-operative relationships are established and maintained with donors and also internal staff, volunteers and senior volunteers.

Essential skills

• Educated to degree level (or equivalent).
• Working knowledge of fundraising best practice, with at least 12 months experience in trusts fundraising and a proven track record of developing a trusts pipeline and securing funds.
• Possess an energetic, pro-active, ‘can-do’ attitude.
• Good IT skills with experience of using Microsoft Office, and preferably a fundraising database such as Raiser’s Edge.
• Experience of using research tools to acquire information about existing and prospective funders. Excellent prospect research and profile creation.
• Excellent interpersonal skills – relationship building and networking skills to develop and nurture donor relationships. Ability to establish rapport with a diverse range of people.
• Excellent written and verbal communication skills, attention to detail and financially numerate.
• Organised approach to work – proactive, good and methodical administrative skills, with good planning and time-management. Ability to prioritise and think work well under pressure.
• Creative thinking and problem solving skills.
• Excellent communication skills to put across compelling and persuasive cases for support with outstanding written style.
• Experience of working as part of a team as well as on own initiative.
• Disability awareness and understanding and adherence to equal opportunities, with understanding and adherence to data protection.
• Willingness to attend events, including some evening and weekend events
• Empathy for and understanding of the work of the RHN and its values.

RHN is proud to be a diverse and inclusive employer that respects and values the differences of our people to achieve their full potential.

Job Title:  Music and Merchandise Executive

Location: Hybrid (with one day per week in the London Office)

Hours:  35 hours per week (with out of hours events attendance required)

Contract type: Fixed-Term 18 months

Salary: £28,389 per annum

What we do: We help young people through cancer 

How we work: We’re Determined, United, Spirited and Kind 

What we’re looking for:

We are looking for a proactive individual to manage and grow our Music Merchandise program, with a strong focus on overseeing our e-commerce platform, including product setup, supplier coordination, and fulfilment to ensure a seamless customer experience.

We seek a candidate with experience and passion for the music and entertainment industry, who can build and maintain strong relationships with stakeholders to secure new opportunities in merchandise and throughout the production process. 

We are looking for someone measured and logistically minded supporting on-site operations at our Royal Albert Hall concerts, including staff coordination, stock management, and accreditation. 

We value creative individuals who can contribute to the development of unique merchandise products, ensuring high-quality presentation and alignment with our fundraising objectives.

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3- or 4-day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.   
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.  
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.  
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.  
• Health Cashback Plan: access a health cashback plan to cover medical expenses.  
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.   
• Discount scheme: access exclusive savings at various high street retailers and gyms.  
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.   

How to apply: 

You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.  

Key dates: 

Applications by 3rd November 2024. First round interviews (to take place virtually) will be held on 8th November 2024. Second round interviews on 13th November 2024. 

Our commitment to inclusion and accessibility: 

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.      

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.   

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.

Privacy and Safeguarding:  

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).  

For information on how we collect, store and process personal data please get in touch with the HR Team. 

We are looking for a passionate and experienced Horticultural Therapist with a track record of coordinating inclusive gardening sessions for the local community.

You will be responsible for supporting people to work towards their goals in a garden setting and developing people's practical and social skills.

You will also have the opportunity to help maintain and develop a beautiful, versatile garden alongside a small and supportive team.
 

Salary: £25,650 - £28,500 (pro rata rate £15,383 -£17,100) Depending on skills and experience

Hours: 3 days per week including Wednesdays and Thursdays with some weekend and evening work required. Hours have potential to increase subject to funding.

Main purposes of the job:
To facilitate therapeutic placements for people with learning disabilities, mental ill health and long-term health conditions, and complex needs using social and therapeutic horticulture principles, currently held on Wednesdays and Thursdays.

To involve the diverse local community of Hackney and neighbouring boroughs in activities at St Mary’s Secret Garden through participation in accredited training programmes, therapeutic groups, and volunteering activities with an emphasis on individuals and communities who may otherwise be excluded.

To use horticulture and other knowledge relating to growing and caring for plants, nature conservation, garden maintenance and landscaping to engage with people, encourage learning and promote health and wellbeing.

To promote the social care aspects of horticulture to community groups, local statutory services and individuals in the London borough of Hackney and beyond.

To work flexibly within our small team to support each other, to assist with the physical maintenance and general organisation of St Mary’s Secret Garden ensuring that the garden is open and accessible to the wider local community.

To be proactive in the development of St Mary’s Secret Garden as a resource for the local community.

If you think this is the role for you please download our full application pack and follow the instructions closely to apply. 

Oak National Academy is an independent public body, funded by the Department for Education. We help improve the quality of curriculum teachers teach and pupils access, and lower teacher workload from lesson planning. We achieve this by providing free access to thousands of teacher-made, fully-sequenced teaching resources, aligned to the national curriculum, and inspiration and advice for schools on how to design their own curriculum.

We are looking for new members to join our Board as Non-Executive Directors. The role will require a commitment of up to 20 days per year (with some in-person meetings in London). Remuneration at the rate of £316 per day.

Specifically, we are looking to recruit:

• A permanent Board member with education and curriculum expertise
• A permanent Board member with digital and technology expertise

Board members will also join one of the Board’s sub-committees

The new Board members will work to support the Chair to develop our strategy and support and hold the executive team to account for its delivery. This includes supporting Oak National Academy to achieve its objective of advancing the education of learners of all ages (and those supporting them), improving pupil outcomes and closing the disadvantage gap.

Responsibilities

• Work effectively with Board members to develop a successful strategy which ensures Oak has a positive impact and achieves its objectives.
• Monitor performance against agreed targets and provide support, advice and challenge to the executive team on their delivery.
• Ensure the Board and Committees operate within the limits of its authority, including in accordance with the Nolan Principles and the code of conduct for board members of public bodies, and abiding to conditions relating to the use of public funds. This includes being seen as politically impartial and consideration of conflicts of interest.
• Ensure high standards of corporate governance are observed at all times.
• Participate in and/or chair committees of the Board, as required by the Chair.

Knowledge, skills, and experience

• The ability to make strategic, evidenced based decisions by drawing on and applying the latest information or research.
• Exceptional communication skills to support the ability to build effective relationships at senior level and/or between organisations.
• The ability to drive forward the work of an organisation at non-executive level, with a successful track record in the public, voluntary or private sectors of ensuring that strategic objectives are achieved.
• Experience and knowledge that will contribute to the Oak National Academy Board.

Candidates should be able to demonstrate a proven track record of experience in one of the following areas:

• Expertise in evidence-based curriculum and/or pedagogy
• Teaching and school leadership
• Digital/Technology

• We are also looking for generalist skills in the following areas:
• Strategic thinking
• Governance
• Leadership
• Financial literacy
• Risk management
• Diligence
• Integrity/ethics
•