Coordinator Jobs in Leicester

Are you a detail-oriented, motivated, and focused professional? As we embark on a new five-year strategy, we are seeking a Network and Learning Coordinator to support the development, implementation and engagement in our Advantaged Thinking Learning Community (ATLC) framework and digital platform across our national network of youth Foyers.

Position: Network and Learning Coordinator

Accountable to: Head of Programmes and Network

Contract: Permanent

Salary: £28,000-32,000 per year, based on experience

Benefits include: Contributory Pension Scheme; Enhanced Maternity/Paternity package; Own Macbook, iPhone and support to work from home; Training and development; travel expenses; Annual leave increases year on year after 3 years service (up to 30 days), Discretionary 3 days leave at Christmas.

Hours: Full time, 35 hours per week

Location: Home-based with some travel to Foyers and team meetings

Holiday: 25 days plus bank holidays (pro rata)

Application deadline: 7th November 2024

First Interviews (Online): 14th and 15th November 2024

Second Interviews (In Person): 21st or 22nd November 2024

How to apply

Please download the job pack below and send a copy of your CV, a completed application form and the equality and diversity form to inbox[at]foyer[dot]net

Live Music Coordinator

We have an exciting opportunity for a Live Music Coordinator in the North of England to support the delivery of live music experiences improving the health and wellbeing of children and adults through the healing power of live music.

This is remote working role in the North of England, so please only apply if you live within a commutable distance of the area.

Position: Live Music Coordinator

Location: Remote based in the North of England (Yorkshire and Humberside, North West or North East).

Hours: Full time, 37.5 hours per week

Salary: £23,400 per annum

Contract: Fixed term contract until end of June 2025, with the potential to extend beyond this date.

Closing Date: 5pm on Friday 8th November

Interviews: Interviews will be held on 20th and 21st November.

The Role

The Live Music Coordinator will facilitate the delivery of live music experiences across the North of England, improving the health and wellbeing of children and adults through the healing power of live music.

You will work with professional musicians to share live music with people who may not otherwise get to experience it, organising programmes with partner organisations, in line with the organisation’s strategy and operational plan.

You will also support the delivery of the annual programme of live music experiences communicating with hospitals, hospices, care homes and the community. This includes those living with dementia, who have mental health problems, or who are seriously ill.

Main duties and responsibilities include:

• Coordination of the live music programme
• Prepare reports and appropriate feedback to the Live Music Manager and support to the Fundraising and Communications team as per the reporting timeframes required
• Inform the Live Music Manager of progress and developments
• Support the Live Music Manager to manage and deliver services
• Encourage, collate and monitor feedback reports from healthcare centres, participants and musicians
• Ensure effective administration in accordance with the UK-wide system for facilitating and contracting of individual health and care settings and musicians
• Provide copy for publications such the newsletter and Annual Report.
• Support Safeguarding and Health and Safety compliance within geographic area of responsibility

Why join the team?

You will be offered on the job training and support for your development alongside other fantastic benefits:

• Opportunity to work your hours flexibly
• 35 days annual leave per year (pro rata) including the opportunity to take most bank holidays when you choose
• Employer pension contribution of up to 6%
• Employee assistance programme
• Enhanced Maternity Pay
• Budget for personal development and training
• Positive organisation culture with a firm understanding of supporting remote (hybrid) teams
• Opportunity to help share live music with people who may not otherwise get to experience it. 

About You

You will have proven administration experience ideally delivering a similar provision within health and social care or arts setting and a passion for live music.

You will have:

• Effective communication skills
• Good knowledge and understanding of data protection
• Proficiency in using MS Office and database systems
• Proven ability to form good working relationships both internally and externally with people on all levels

When applying for this role you will be asked to submit a CV and Covering letter of no more than 2 sides of A4.

About the Organisation

The charity seeks to give joy through live music through the provision of live music sessions for people receiving care or treatment in healthcare settings across the UK, including those who are vulnerable, the elderly, those with dementia and in critical care.

Their live music concerts are presented by individual or small groups of skilled musicians who have been carefully selected through a process of audition. Sessions are tailored to the both the setting and the audience to ensure that they can reach and connect people, encourage communication and meaningful interactions and evoke emotions and memories to make people feel good one tune at a time.

The successful applicants will require a DBS (Disclosure and Barring Service) or equivalent check.

The charity is committed to becoming an organisation that reflects society and promotes diversity and inclusion, and would particularly welcome applications from people who are currently under-represented, including disabled people and those from Black, Asian and other minority ethnic communities.

You may have experience in areas such as Coordinator, Events Coordinator, Conference Coordinator, Concert Coordinator, Music Coordinator, Programme Coordinator, Service Coordinator, Marketing Coordinator, Events Administrator, Conference Administrator, Concert Administrator, Music Administrator, Programme Administrator, Service Administrator, Marketing Administrator, Music, Theatre, Arts, Culture, Events, Entertainment, Admin, Administration.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

The Nystagmus Network is seeking a Development Coordinator to help build on our core services and develop new ones to meet the growing and changing needs of the nystagmus community and to support income generation to ensure those services can continue to be funded. You will need to be passionate about what we do, have the drive and enthusiasm to succeed and also be sensitive to the need to involve volunteers and stakeholders in service development and delivery.

You will plan to reach out to ever wider groups of potential beneficiaries and supporters through your communications, networking and business development skills, in collaboration with the Executive Information and Development Manager and Trustees and take the initiative on approaches to new partners. You will have a deep commitment to diversity and inclusion in the way we reach out to people in every aspect of our work.

At Family Action we support people through change, challenge or crisis. It’s what we’ve done for over 150 years. We protect children, support young people and adults and offer direct, practical help to families and communities. 

We see first-hand the power of family to shape lives, for better or worse, so we speak up for the importance of family in national and local policymaking, amplify family voices and represent the changing needs of families in the UK today. 

We are delighted to be delivering the National School Breakfast Programme. Family Action is committed to supporting child development, and we believe a healthy school breakfast, without barrier or stigma, can set up children to succeed and give them the very best chance to learn. Working with schools across the country, the post holder will make a vital contribution in ensuring thousands of children in disadvantaged areas have a healthy breakfast at the start of the school day.

As a School Breakfast Coordinator, you will be required to work directly with schools to recruit them to the programme, facilitate the successful set up of breakfast delivery in their schools and provide ongoing support and advice. A big part of this role will be to proactively contact schools to offer them a virtual meeting to support them to sustain and grow their breakfast provision. 

Main Responsibilities:

• Proactively contact schools to offer online meetings and support in the ongoing delivery of their breakfast provision. Offering advice and guidance to increase the number of children having breakfast each day
• Respond to school queries via a support desk either by phone or email in a timely manner. Escalating to colleagues within the service as appropriate.
• Share knowledge, ideas, feedback and evidence of good practice with schools to inspire and encourage improved delivery of the breakfast provision.
• Work closely with colleagues and partners supplying the service delivery, ensuring any issues relating to Food orders, deliveries or provision help are reported and action is taken immediately.

Main Requirements (for details check the job description and person specification):

• The successful candidate will preferably be educated to degree level or relevant professional qualification to level 3. Have experience of working in customer service environments or experience of being first point of contact and providing high quality support.
• Experience of working in an educational setting or in partnership with schools or other educational providers and knowledge of how schools operate.
• Experience working in a remote team with the ability to confidently build relationships with a range of professionals, stakeholders and services.
• Excellent interpersonal and presentation skills including the ability to engage a range of audiences virtually.
• Proficient in Microsoft Office with strong IT and administration skills and a high level of competency in the use of Salesforce or a similar CRM tool. 

Benefits: 

• an annual paid leave entitlement that commences at 25 working days, rising each April by one day, subject to a maximum of 30 working days plus bank holidays 
• up to 6% matched-pension contributions
• enhanced paid sick leave and paid family leave provisions
• eye care and winter flu jabs vouchers
• cycle to work scheme
• investing in your professional development with ongoing quality training and career development opportunities

We are forward looking, ambitious and committed to continuous improvement. We are a people focused, can-do organisation, which strives for excellence in all we do and operates with mutual respect.

To Apply:

· Download and submit a completed Application Form linked to the Family Action job advert

• Closing Date: Monday 11th November 2024

Our commitment to Equality, Diversity & Inclusion:

We are happy to consider any reasonable adjustments that candidates may need during the recruitment process, and you will be asked whether you require any adjustments if shortlisted for interview. We also make reasonable adjustments on the job, where required.

We are committed to Equality, Diversity & Inclusion in all that we do and welcome applications from all sections of the community. Intersectionality is important to us and we particularly welcome applications from ethnically diverse communities, LGBTQIA+ candidates and disabled candidates because we are committed to increasing the representation of these groups at Family Action. We know that greater diversity will lead to even greater results for families and children and strive for our workforce to be truly representative of the diverse communities we support. We offer a guaranteed interview scheme for disabled applicants who meet the minimum criteria for the role and will reimburse your travel cost if you attend an interview.

*Ordinarily Family Action appoints new starters at the starting point of the salary scale (with subsequent annual pay progression), unless you have experience that would justify appointment further up the salary scale or there are any other exceptional reasons

Online Fundraising Creative Coordinator

Position Objective:

To contribute to the execution of PETA's and its international entities' (PETA France, PETA Netherlands, PETA India, PETA Asia and PETA Australia) direct response fundraising strategies by coordinating the production and design of online fundraising campaigns and all web-based fundraising content.

Term of Employment:

Full-time

Reports To:

Associate Director of International Digital Fundraising

Salary

£28,000 - £30,000

Primary Responsibilities and Duties:

In consultation and verified compliance with the objectives, standards, and requirements communicated by PETA UK and other PETA entities:

• Coordinating PETA's and its entities' online fundraising campaigns, including campaign set-ups, e-mails and donation tracking
• Ensure the operation of the fundraising pages and data-collection elements of PETA's and its affiliates' websites
• Liaise with other departments and PETA affiliates regarding webpage content related to fundraising campaigns and projects
• Act as a task liaison to PETA US' Office of the President and Marketing Department as well as the PETA Foundation US' Production, Legal and Information Technology departments for all Web-based projects and content, including privacy, technology and design issues
• As directed, work with the PETA Foundation US' IT Department and database-management vendors to ensure that all data collected online is managed and maintained properly
• Coordinate the archiving of online fundraising materials and creative content
• Coordinating the designing of fundraising e-mails, donation pages, donation buttons, donor surveys, online ads and other online fundraising content
• Proactively seek opportunities to improve, update and/or refresh our current and legacy online fundraising content
• Assist with the statistical analysis of online fundraising campaigns
• Perform any other duties assigned by the supervisor

Qualifications:

• Experience with graphics software packages such as Photoshop and the ability to edit HTML
• Ability to handle numerous projects simultaneously
• Excellent organizational skills and attention to detail
• Ability to work both independently and within a team environment
• Commitment to the objectives of the organisation
• Adherence to a vegan lifestyle strongly preferred

We Are Listening is a new charity, created to provide an alternative befriending service for
elderly, isolated and vulnerable people who may feel socially excluded. Our mission is to
help relieve their isolation and to assist their integration back into society by providing a
telephone and/or correspondence based befriending service.

Key responsibilities include:
 Management, development and service delivery of key programmes including Good Call
(our new telephone befriending service) and Postbox (a pen pal programme).
 Volunteer recruitment, engagement and retention – campaign and relationship
management, recruitment administration and onboarding.
 Relationship management – building and maintaining strong relationships with key
stakeholders including funders, local businesses, further education providers, potential
referrers within the NHS, social services, care homes and housing associations, delivery
partners and supporters.
 Coordination, support and monitoring of volunteer befrienders and their matched referred
clients.
 Development and delivery of concise management information and performance reports.

Skills and Experience:
 A demonstrable commitment to our vision, and an understanding of issues such as
the ageing process, the possibilities for care and support to elderly people who feel
socially isolated and vulnerable.
 Good communication skills to enable frequent video conferencing and telephone
contacts.
 Ability to work remotely from home with occasional travel to locations throughout the
West Midlands and possibly UK.
 Some experience with Microsoft Office software, including spreadsheets and
databases would be advantageous although training would be available

How to Apply:
Please submit your CV and a covering letter explaining your reasons for applying and what
you can bring to the role.

Closing Date:
Applications close at 5.00 PM Friday 15th November. 

Job Title: Regional Fundraising Coordinator

Location: Home based or Hybrid (with 1 day per week in the London Office)

Hours: 35 hours/week (Part-time and flexible working requests welcomed)

Contract type: Fixed -Term 12 months

Salary: £25,805 per annum (Home based) / £28,389 per annum (Hybrid)

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we’re looking for:

• Someone who will support the success of the Regional Fundraising team by coordinating programmes of work, projects and ways of working to create better collaboration and consistency across the team, enabling us to meet our team objectives of securing sustainable income.

• Someone who can monitor and take ownership of all regular Regional Processes e.g. Monthly reporting, basic database (CARE) checks/reporting, risk assessment process, setting up team meetings.

• Someone who can take on national programme research and support e.g. coordinating key information for multi-region opportunities, whole team materials/resources (e.g. new mini fundraising guides).

• Someone confident in liaising with other teams across the charity as needed (e.g. obtaining data from data team, bringing back key information on upcoming campaigns etc).

What we offer: 

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance. 

How to apply:

You’ll need to register on our portal, complete a short application form and answer questions about your skills and experience in relation to the role.

Key dates:

Applications by end of 17th November 2024. 1st Stage Interviews on 28th November online and 2nd Stage Interviews on 9th December, potentially in person.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.

We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.  In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.

Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.

Privacy and Safeguarding: 

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service). 

For information on how we collect, store and process personal data please get in touch with the HR Team. 

The Role 

SafeLives is very proud of its reputation for high quality training and operational programmes, and your role in maintaining our standards for learners and stakeholders will be vital.

As a Training and Engagement Coordinator to the Scotland Team, you will provide effective and efficient co-ordination of resources and support, primarily related to our accredited courses, Idaa and DACA, as well as our open course and bespoke training, when capability allows. You will work alongside the Training Lead and Senior Training and Engagement Coordinator and occasionally help support with our Safer, Sooner and Authentic Voice operational work.

This role is integral to our providing quality training across Scotland, influencing and enhancing the approach of professionals who come into contact with domestic abuse.

Hours: 22.5 hours per week (3 days)

Contract: April 2026 with the possibility of extension

Location: UK based, remote (with occasional fully imbursed travel in Scotland and wider UK and, where candidate is England-based, expected occasional working from Bristol office)

About SafeLives

We are SafeLives, the UK-wide charity dedicated to ending domestic abuse, for everyone and for good.    

Last year alone, 14,000 professionals received our training. Over 80,000 adults at risk of serious harm or murder and more than 100,000 children received support through dedicated multi-agency support designed by us and delivered with partners. In the last six years, over 4,000 perpetrators have been challenged and supported to change by interventions we created with partners, and that’s just the start. 

Together we can end domestic abuse. Forever. For everyone.

Benefits

• 34 days' holiday incl. public holidays
• Flexible working e.g. compressed hours
• Cycle to work scheme
• Eye care vouchers
• Pension scheme with 4% employer contribution
• Childcare vouchers
• Employee assistance programme
• Clinical supervision
• Holiday purchase scheme to buy up to an additional 5 days
• Enhanced family leave policies
• Enhanced sick pay
• Professional development fund
• Individual learning budget
• Restorative practice training
• Time off in lieu 

If this challenge sounds as exciting to you as it does to us and you believe you have the qualities we have described, please take a look over the job description and submit a 500-word cover letter and CV.

Closing date: Wednesday 6th November 2024. 

SafeLives is a committed provider of equal opportunities for all; please see our job description for full details.

No agencies, please.

Role: Senior Regional Coordinator (Francophone Africa)

Salary: Location specific, based on global equity scales, Senegal $57,209, Chad $61,976, Niger $59,252, for other locations please enquire

Contract: Permanent full-time, 35 hours per week

Location: Burkina Faso, Cameroon, Chad, Congo, Cote d’Ivoire, DRC, Gabon, Guinea, Madagascar, Mali, Mauritania, Niger, Senegal or Togo

Prospectus is delighted to be working with a UK-based charity that operates globally, to recruit for a Senior Regional Coordinator (Francophone Africa), building relationships with a range of stakeholders to support regional advocacy initiatives.

Building on two decades of work on extractive industries transparency and accountability, the organisation's network of over a thousand organisations from more than 50 countries is campaigning for a just transition to a fairer, cleaner energy future. The organisation's global strategy, Vision 2025, lays out a roadmap for a powerful and connected global network that can challenge the vested interests of oil, gas and mining companies.

Reporting to the Director of Member Engagement, the Senior Regional Coordinator (Francophone Africa) will build relationships to advance regional advocacy initiatives to foster movement building, member growth and diversity. The postholder will lead consultations with members and partners throughout the region, identifying strategic priorities, managing sub-granting and regional fund-raising. The successful candidate will map and coordinate members’ engagement in regional advocacy, and implement monitoring, evaluation and learning practices to inform strategic planning.

To be successful, you will be fluent in both English and French (written and spoken), with excellent relationship building and advocacy skills. You will have experience working with civil society on capacity building and/or natural resource governance and have familiarity with global extractive industry transparency. You will have experience of working with networks or coalitions, with knowledge of the political contact and stakeholder landscape in Francophone Africa.

As a specialist Recruitment Practice, we are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. We invest in your journey as a candidate and are committed to supporting you in your application.  

In order to apply please, submit your CV and Covering Letter. Should your experience be suitable, we will send you the full job description and will arrange for a call to brief you on the role.

All CVs and Covering Letters must be in English to be considered.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the East of England region in Norfolk, Suffolk, Cambridgeshire, Bedfordshire, Hertfordshire, or Essex. There will be occasional travel around the East of England Region, and you will be required to travel for quarterly face to face team meetings.

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the five SSAFA branches in the East of England, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a team of six, which includes a Regional Casework Manager and a Regional Operations Manager.

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

For more information and to apply, please click on the Apply button.

If you have any queries or would like to speak to someone about this role, please contact Mandy Yardley, Regional Casework Manager for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

Recently unsuccessful candidates need not reapply

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 15 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: W/C 25 November 2024

As part of the selection process, you will be required to complete an IT assessment.

Rainforest Foundation UK strives for a fairer and more sustainable world by working with Indigenous Peoples and other communities of the world’s rainforests. We’re seeking two Project Coordinators to join our growing team working at the forefront of the fight against tropical deforestation, climate change and social injustice. Hardworking and committed, you will work closely with local partner organisations in the Democratic Republic of Congo to expand community land rights, sustainable livelihoods and forest protection initiatives.

Person specifications

The ideal candidate should possess a minimum of 3 years’ experience in project management within charity or international development settings. You should demonstrate a strong understanding of forest governance and human rights, particularly in Central Africa, and exhibit leadership in project management. Proficiency in both English and French is essential, alongside experience in financial management and a personal commitment to defending human rights. Additionally, you should have excellent interpersonal and communication skills, cultural sensitivity, and the ability to work under pressure in complex environments, including up to 12 weeks of travel per year to remote forest areas.

For further details regarding the role and specific qualifications required, please consult the Job Description

We welcome all applicants, and encourage those who believe they may not strictly meet all requirements to apply, demonstrating in their cover letter why they are the right fit for the role. 

Application process

To submit your application, kindly complete the online application form by Monday 25 November 2024, 9AM. Please be aware that the form will be anonymised for review by the panel.

Please note that CVs will not be considered.

Interviews with shortlisted candidates will be held on 29 November 2024. Please let us know in your application if you are available to attend an online interview.

Download the Job Description

This role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa as well as contribute to the development of Keeping Children Safe globally.

Location: Africa – remote

Salary /Grade: £30,000 per annum

Duration: 18 months with possibility of extension if funding allows.

Background

Keeping Children Safe sets International Child Safeguarding Standards to help organisations protect children from abuse in organisations across the world.

We are completely independent and guided by the best interests of the child principle in all that we do. We work with people who have been subjected to child abuse, researchers, practitioners, policymakers and leaders to defend children’s right to be safe in all organisations, no matter how big or powerful.

This newly created role will support the development and implementation of research and communications initiatives on safeguarding in higher education in Africa, as well as contribute to the development of Keeping Children Safe globally. The overall goal of this programme is that all children, young people, and youths and adults at risk – especially refugees, youths with disabilities and persons vulnerable to discrimination because of their gender – who encounter Higher Education Institutions are safe from harm.

Find out more at www.keepingchildrensafe.global

Main Duties:

Key Responsibilities will include:

· Supporting the development and implementation of research and communications initiatives on safeguarding in higher education in Africa.

· Supporting the development and implementation of events, tools, resources, educational materials and publications based on research.

· Undertaking any other reasonable duty and tasks that may from time-to-time be requested by the line manager consistent with the nature of the job and its level of responsibility.

Person Specification

Essential

Strong academic research, communication and presentation skills with experience of research projects related to safeguarding, including issues related to refugees, youths with disabilities and persons vulnerable to discrimination because of their gender.

· Experience and understanding of issues related to safeguarding in higher education in Francophone Africa.

· Professional level French and English.

· Skilled at identifying and mitigating risks.

· Excellent written and verbal communication skills including presentations, report writing and conducting evaluations.

· Evidence of Continued Professional Development relevant to the role purpose and level.

· Able and willing to travel.

Personal qualities:

· A proven commitment to safeguarding and human rights.

· A commitment to the vision, aims and approach of the organisation.

· A commitment to non-discrimination, respect and dignity for all.

· A team player, able to manage their own workload as well as, work with and support others and deliver to agreed standards and targets.

· An entrepreneurial, positive, solution-focused approach to work.

· Integrity with appropriate ethics and behaviours

Desirable

· Fluency in Spanish or Portuguese.

· Graphic design and video editing skills.

The Appointment

• The appointment will be full time

• The leave allowance is 25 working days per annum

• In view of the nature of the work involved, any offer of appointment will be conditional upon receipt of satisfactory references

            and Disclosure and Barring Service/Police checks.

Applications

To apply for this post and to be considered for an interview please apply with your CV and a covering letter addressing each point in the person specification to Helen Carter.

Interviews will take place on a rolling basis. The position is open until filled.

Safeguarding statement

Keeping Children Safe has a zero-tolerance approach to any harm, exploitation or abuse of anyone including our staff and stakeholders. Safeguarding forms an intrinsic part of everything that we do. Recruitment to any jobs within KCS will include criminal record checks and the receipt of satisfactory references. Compliance with all our Child Safeguarding Policies and Procedures is mandatory.

Keeping Children Safe values diversity, promotes equality and challenges discrimination we welcome and actively encourage applications from people of all backgrounds and will select employees based upon their individual merits and abilities, irrespective of a person’s gender, sexual orientation, caring responsibilities, marital status, race, nationality, ethnic background, religion or belief, age or disability.

About the role 

Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers. 

You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.

To help you establish yourself in this new post you will receive excellent training and induction to SSAFA. 

Whilst the post is homebased, to be eligible for this role you are required to live in the South West region in Cornwall, Devon, Dorset, Wiltshire, Gloucestershire or Somerset. There will be occasional travel around the South West Region, and you will be required to travel for quarterly face to face team meetings. 

About the team 

The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the eight SSAFA branches in the South West, supporting them to administer casework for SSAFA beneficiaries. The successful candidate will work as part of a larger team of 10, which includes two Regional Casework Managers and a Regional Operations Manager. 

About you 

To carry out this role successfully you will have a track record of providing welfare advice in key areas such as housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.

 It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South West would be valuable

About SSAFA

SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.

SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.

Diversity and Inclusion at SSAFA

SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.

SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.

Further information about the role

For more information and to apply, please click on the Apply button.

If you have any queries or would like to speak to someone about this role, please contact Alex Swinard, Regional Casework Manager for an informal discussion.

No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.

If you've applied for this role previously within the last six months, we encourage you not to reapply as we already have your details saved on our system and will contact you if a suitable position becomes available.

If you need any adjustments to support you with the application process, please contact us.

Closing date: Midnight on 10 November 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.

Interviews: 15 and 19 November 2024

As part of the selection process, you will be required to complete an IT assessment.

The Peer Support Coordinator will play a critical role in the delivery of Day One's Peer Support Service. The primary objectives are to ensure a high-quality service is delivered to our beneficiaries; to develop our regional peer support model; and to facilitate a positive volunteering experience for our lived experience volunteer team. Responsibilities will include the day-to-day coordination of peer support activity. This will involve sensitive communication with trauma-affected individuals to understand their needs and preferences, using this information to facilitate suitable peer support matches.

The postholder will contribute to building a diverse volunteer team by supporting the volunteer recruitment and induction processes. They will offer ongoing support, guidance and motivation to our volunteers, ensuring meaningful opportunities to engage with Day One. The postholder will support the Peer Support Manger to conduct regular reviews with volunteers to gather feedback on their experiences as well as supporting their personal and professional development.

The Peer Support Co-ordinator will monitor service delivery and volunteer activity to ensure it is operating within agreed policies and processes. To ensure we can evidence the success and quality of the service, a key aspect of the role will involve keeping accurate records of interventions as well as collecting regular evaluation/impact data and personal case studies.

You will be a compassionate individual, dedicated to ensuring the highest quality of support for our beneficiaries and volunteers alike. You will be empathic with strong active listening skills, able to demonstrate sensitivity and discretion in your communication with trauma-affected individuals.  You will be adept at identifying individual’s support needs and have strong social/communication skills enabling you to facilitate appropriate and meaningful peer support matches. Possessing excellent organisational skills, you will thrive in the fast-paced and reactive environment of peer support service delivery.

You will be committed to maintaining high standards and have a keen eye for detail able to keep accurate records of interventions and collect evaluation/impact data with regularity. Additionally, you will have a proactive approach to building and supporting a diverse volunteer team.  You will be a ‘people-person’, enjoy speaking with others, and have the knowledge and confidence to offer ongoing guidance and motivation to our volunteer team. Your ability to conduct regular reviews to gather feedback to support volunteers' personal and professional development will be essential in driving the continued success of our peer support service. You will enjoy supporting others to develop new skills and navigate challenges successfully.  

Day One is a young, ambitious national charity dedicated to supporting people impacted by serious or multiple injuries which could result in life changing consequences such as disability or death, referred to in the NHS as ‘major trauma’.  Our Caseworkers work alongside NHS Clinicians, embedded as part of the team within Major Trauma Centres and across the wider Major Trauma Network to provide practical, emotional and financial support to adults and children as well as their families and loved ones.  Inspired ‘by patients for patients’ our vision is that no one has to piece life back together on their own after catastrophic injury. 

To apply, please upload your CV, and a supporting statement (no more than 2 pages) demonstrating how you meet the criteria and outlining why you’re interested in the role.

Please refer to the attached recruitment pack for more information.

Closing date:

Midnight Sunday 10 November 2024

Interview date:

First stage virtual interviews on 18th and 20th November 2024

Final stage in-person interviews on 2nd December 2024