Content Jobs
MSF is an international humanitarian organisation with c.40,000 local and international staff working in over 70 countries, in some of the most challenging places in the world.
The organisation relies on private funding, as this gives MSF the freedom to respond where needs are greatest and to speak out publicly, free from any political interference.
Legacy income has been identified as an area of growth for MSFUK, with two new staff being recruited into the team this year. This role, and a Legacy Officer role, will be accountable to the Donor Development and Legacies Lead (DDLL) who works with a delegated annual budget of £900K to deliver the Legacy Marketing Strategy.
As Legacy Marketing Manager, you will lead the marketing strategy and implementation for MSF’s new legacy donors, and to retain those who have already pledged. This role works closely with all teams in fundraising and communications. It is especially important this role forms great working relationships with the digital, communications and fundraising operations teams to ensure activity is integrated and consistent.
As Legacy Marketing Manager, you will:
- Develop and execute marketing campaigns across multiple channels, including digital, radio, print, and events with budget spend of £900k
- Collaborate with internal teams and external agencies to create engaging and impactful content
- Identify and test new channels for acquiring legacy donors
- Provide support to the Donor Development and Legacies Lead and act as deputy when required
- Line manage the Legacy Officer
Ideal skills and experience:
- Working in the UK charity marketing sector, in a fundraising capacity, and/or marketing with responsibility for customer relationship management
- Experience of Marketing to a Legacy / Gift in Wills audience and/or donor base
- Solid experience managing marketing activity from concept, planning, design, print, production and postage
- Creative, innovative and analytical skills with an ability to think laterally in order to identify and respond quickly to new opportunities
- Line management experience
Employee benefits include:
- 10% employer pension contribution (after 3-months of continuous employment)
- 28 days annual leave, plus bank holidays
- Group Life insurance currently set at a minimum of 4x basic salary
Please apply by Tuesday 8th April. In the first instance, send a copy of your latest CV and availability for a call. It is not necessary to include a cover letter.
Formal application will be by CV and supporting statement. Detailed support and guidance will be provided for suitable applicants.
Expert recruitment for fundraisers and charities.
Big Leaf Foundation is now entering its sixth year and we are looking to the future. To ensure we can continue to fulfil our objectives we want to engage more people in our work and make our collective ‘voice’ louder through increased awareness of the issues and how people can help. Our Communications & Campaigns Coordinator leads our communications and supporter engagement work including developing and implementing our communications strategy.
We’re determined to put user-voice at the heart of what we do and to provide a more hopeful and human-centred narrative around asylum. Our Communications Coordinator will lead this work, building case studies and supporting our young people to share their stories through our new Youth Ambassadors programme. We also want to build links with other organisations that campaign to improve the rights of displaced young people and/or ensure existing legal rights are upheld – exploring how Big Leaf can best support and add value to these campaigns.
The client requests no contact from agencies or media sales.
Are you an experienced communications professional that is passionate about using your creative communication skills to make a difference?
This is an extremely exciting opportunity to play a leading role in the further development of Alexander Devine Children’s Hospice Service.
We are an award-winning local charity that provides specialist care and support to children with life-limiting and life-threatening conditions, and their families across Berkshire and into surrounding counties.
We are looking for a motivated, dynamic and experienced Communications Manager to join our team and who will help us build on our charity’s established reputation. You will lead on the delivery of a marketing and communications strategy that will engage and champion our brand to all our key audiences, internally and externally, in a consistent manner via a number of mediums and platforms.
You will bring creativity, energy, and passion to this role, with responsibility for delivering high-quality marketing assets that will bring our vital work to life in an inspiring way to help grow awareness and increase vital income.
The successful candidate will need to have experience across various areas: PR and brand management, report writing and developing case studies.
The role is based at our state-of-the-art children’s hospice just outside Maidenhead.
We provide specialist care and support to children with life-limiting and life-threatening conditions, and their families, across Berkshire




Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to Beat Macular Disease forever.
We are looking for a highly organised events planner with a talent for managing every detail from start to finish and who can continue the success of our annual online conference, dedicated to helping people understand more about macular disease.
You will play a key role in our friendly and dynamic team, ensuring the successful planning and delivery of all elements of our annual conference. You will collaborate with internal teams to create engaging session content and speakers to drive engagement, participation and registrations. You will be responsible for managing budgets, overseeing marketing and promotion, and compiling post-campaign analysis to evaluate success and inform future strategies.
There will be other opportunities to support with engaging audiences including supporting our webinars and podcasts.
As part of our application process we will invite those selected for interview to complete a task related to the role.
In return, we provide a great working culture – we do something worthwhile and are proud to work together to Beat Macular Disease – as recognised by our inclusion in The Sunday Times Best Places to Work 2023 list.
We offer flexible working options, 26 days annual leave, rising to 27 after one years’ service, the ability to buy or sell annual leave, supportive family policies, and 6% pension contribution.
We are passionate about treating people fairly and as equals, doing so is instinctive to us. To Beat Macular Disease for all we know we have work to do. That’s why we are keen to hear from people of all backgrounds who have the skills and experience we are looking for. We particularly encourage applications from people from under-represented groups, to help ensure what we do and how we do it is inclusive – for everyone.
The client requests no contact from agencies or media sales.
About us
The Runnymede Trust is the UK’s leading race equality think tank. We generate research to challenge racial inequality in Britain.
For more than 50 years, we have worked tirelessly to build a Britain in which we all belong. Proudly independent, we speak truth to power on race and racism without fear or favour. We are not swayed by political agenda, profit or popular opinion. We are authentic, led by an ethnically diverse team we draw from our lived experience and that of our wide and inclusive community and partnership networks.
About the role
We’re looking for an experienced Digital Manager to develop the Runnymede Trust’s social media, brand and visual identity.
The Digital Manager will play a crucial role in shaping and executing our digital strategy across all our platforms, with the aim to reach new, younger, audiences and cement the organisation as a well known anti-racism charity. You will be responsible for creating engaging visual content (including video), managing our digital and social media platforms, supporting the planning and delivery of digital campaigns, and strategising and executing creative digital communications plans for our projects and wider brand.
The ideal candidate will be a storyteller, experienced in producing high-quality and high-impact digital and video content, with an eye for emerging trends and a deep understanding of social media. We’re looking for someone who is deeply committed to racial justice, with a strong understanding of how digital tools can drive lasting change.
Benefits
Along with a competitive salary and an opportunity to work alongside an inspiring team of thought-leaders and changemakers, we offer the following benefits:
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33 days annual leave (including flexibility to take bank holidays when best suits you)
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Extra annual leave for volunteering and/or study
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Flexible working and hybrid/home working
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Enhanced parenthood policies
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Contributory pension
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Investment and support with training, professional growth and development
How to apply
To apply please click the apply button below.
This will take you to our online recruitment platform, BeApplied, which is a platform that aims to facilitate an unbiased and inclusive hiring process.
On BeApplied you will be asked to upload your CV and answer some skill-based application questions instead of a traditional covering letter.
Runnymede Trust is committed to providing equal opportunities for everyone regardless of their background. We acknowledge that people from certain backgrounds are under-represented in research and policy making and we’re committed to doing what we can to correct this. We are particularly keen to receive applications from Black, Asian and minority ethnic people; people with disabilities; people who identify as being LGTBQIA; people who have a mental health condition; and people who identify as working class now or in the past.
We are also aware that many highly capable prospective candidates nonetheless rule themselves out of work in think tanks because they underestimate their own ability to do the role. With this in mind, we strongly encourage applications from anyone who is prepared to learn and grow on the job and would like to stress that past experience of working in think tanks is not required.
Interview Schedule
Candidates will hear back about their application status on 10th of April, and interviews for shortlisted candidates will be conducted on 16th and 17th of April.
The client requests no contact from agencies or media sales.
The Baptist Union of Great Britain is made up of more than 1,800 churches, regional associations and colleges across England and Wales. We are looking for someone with specialist skills to manage our website and national emails. The site requires ongoing design, development and maintenance alongside training of team members. This needs a strong creative eye both visually and strategically as well as in terms of digital content and design. The Christian and cultural landscapes continue to evolve rapidly, so the post requires confident technical skills and abilities.
The right person will be able to demonstrate their experience of working with content managed website solutions and expertise with creating and managing bulk emails. Used to working with precision, great accuracy and with a strong eye for detail,.
For more information, please follow the link to the full job description. The closing date for applications is 9.00am on Monday 7 April, and interviews will take place at our Didcot offices on Tuesday 15 April.
The client requests no contact from agencies or media sales.
Social Media Officer
London
£50,383
Full-time, 18-month fixed term contract with possibility to extend.
35 hours per week (open to job share applications, happy to talk flexible working).
We have a flexible working policy with most staff expected to work from the office for a minimum of 50% of working hours.
Can you create impactful, viral content to help win our client win for working people?
They looking for a dynamic Social Media Officer to join their industry-leading social media team.
In this role, you'll create innovative, viral content that champions our progressive values and amplifies powerful campaigns for working people.
Their social content regularly reaches millions, generates national media attention and engages politicians, influencers and key decision-makers.
What experience, skills, knowledge and understanding do you need?
- You’ll be a self-starter who can come up with ideas for viral content and able to turn them into posts ready for release.
- You’ll be aware of what’s going viral elsewhere and know how to adopt the latest trends.
- You’ll be open-minded, collaborative and passionate about promoting trade unions and winning campaigns for working people.
The closing date for completed applications for this post is Tuesday 22nd April 2025.
There’ll be a one-stage interview in this process on Thursday 8th May 2025.
Their staff enjoy a good benefits package including final salary pension scheme and other benefits. They value a diverse workforce and welcomes applications from all sections of the community and from within and outside of the trade union movement.
They welcome applications from any candidate but are particularly keen to receive applications from Black, Asian and minority ethnic candidates, who are underrepresented at this grade in the organisation
Our client is open to secondments from unions or progressive organisations.
Overview
5Rights Foundation is a globally active NGO with the agenda to build the digital world children and young people deserve. This is an exciting opportunity for a dynamic and proactive individual to further develop their expertise in advocacy communications, press relations, and digital engagement while contributing to meaningful global change.
About 5Rights
5Rights Foundation aims to ensure a digital world that will serve children and young people today and for future generations.
We are a small but high-impact team of senior professionals and experts delivering change in how the digital world works. We have shifted the narrative and the agenda through provocative comms campaigns (e.g. Twisted Toys), pioneering research (e.g. Pathways) and award-winning tools (e.g. Child Online Safety Toolkit). We continue to drive real-life change thanks to an outstanding track-record of delivering legislation (e.g. Californian Age Appropriate Design Code), policy and regulatory frameworks (e.g. UNCRC General comment No. 25), and industry standards (e.g. IEEE 2089).
The Role
5Rights Foundation is seeking a dynamic and skilled Communications Officer to join our team. The successful candidate will play a central role in managing external communications, strengthening our media presence, and ensuring our messaging aligns with the organisation’s pioneering and ambitious global advocacy objectives. This role offers the opportunity to deliver practical change for children, as part of a small organisation with a strong track record of changing narratives, setting the agenda and bringing together both the expertise and the public support to get policy over the line.
Reporting to the Head of Communications and working closely with the 5Rights Advocacy and Operations teams, the Communications Officer will be responsible for crafting compelling content (such as articles, social media posts and press releases), liaising with journalists, and enhancing our brand visibility across multiple platforms. The position is fast paced, requiring a proactive mindset, attention to detail, and the ability to work both independently and collaboratively. We offer an initial 6-month contract, with the possibility of a permanent role.
Key Responsibilities
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Monitor news cycles and digital trends to identify risks and opportunities.
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Track media coverage and maintain an up-to-date press contact database.
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Manage 5Rights’ website and social media platforms, ensuring consistent messaging.
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Develop impactful content, including audiovisual assets, articles and press releases.
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Manage the design and dissemination of 5Rights’ monthly newsletter.
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Support the design and execution of communications campaigns, both independently and with coalition partners.
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Assist in the planning, promotion and execution of events.
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Support internal coordination to align communications with advocacy goals.
ESSENTIAL skills and attributes
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A degree in communication, journalism or equivalent.
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At least 2 years of professional experience in communications, journalism, or a related field.
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Excellent writing, messaging and presentation skills, with a strong ability to engage press and public audiences.
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A solid understanding of traditional and digital media landscapes.
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Experience managing social media channels and developing effective engagement strategies.
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Experience in the creation of social media content (video and static graphics), and marketing materials using graphic design software such as Canva or InDesign.
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Familiarity with Mailchimp and experience with content management systems (WordPress); knowledge of SEO best practices is a plus.
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A proactive, can-do attitude and solution-oriented mindset, backed by strong strategic thinking skills and project management abilities.
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Excellent spoken and written English. Other languages are an advantage.
DESIRABLE skills and attributes
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Experience working internationally and in culturally-diverse settings.
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A good understanding of the international tech policy landscape and policy making processes.
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A good overview of the issues children face in the digital environment.
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Knowledge of other languages, notably French or Spanish.
Practical details
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Reporting line: Head of Communications
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Location: UK or Belgium. This is a fully remote role, with access to shared office spaces in both London and Brussels that can be used up to twice a week.
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Duration: 6 months
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Full time, with flexibility in working hours
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Remuneration: £27,000 per annum for a UK-based employee, or 35,660 Euros per annum including all benefits (Basic salary of €2,419 per month before benefits) for a Belgium-based employee. Some negotiation may be possible depending on experience.
How to apply
We are a small but ambitious organisation looking for committed professionals that can help scale our influence and impact. If you believe you are a good fit, please submit a CV and brief covering letter explaining what you would bring to 5Rights before 20th April.
5Rights Foundation is committed to building a diverse team. All qualified applicants will receive consideration irrespective of age, racial or ethnic background, opinions or beliefs, gender, sexual orientation, health or disabilities.
The client requests no contact from agencies or media sales.
Hybrid working – Within commuting distance of Redcar, Doncaster, Blackburn, Birmingham, London, Bradford, Bristol or Liverpool
We are seeking a motivated, creative and enthusiastic Digital and Communications Coordinator to join our national Partnerships Team.
The National Institute of Teaching (NIoT) has an unswerving commitment to high-quality, evidence-informed teacher education and is on a mission to improve the quality of teacher and leader development across the system. Our programmes are designed by teachers and leaders who understand the joys and pressures of school life. We work in collaboration with schools across the country, ensuring that our findings benefit all schools, teachers and leaders.
The Partnerships team is responsible for the marketing, communication and recruitment of all our programmes nationally.
About the role
The Digital and Communications Coordinator plays a pivotal role in managing and enhancing the digital presence of the National Institute of Teaching. You will be responsible for maintaining the content management system (CMS) on our website, optimising search engine visibility through SEO best practices, and engaging with our audience through scheduling and managing social media content across various platforms.
Additionally, you will analyse and report on web and social media analytics to inform strategy and improve online engagement. This is a hybrid role, and it is anticipated that the postholder will work on campus one day per fortnight. We offer flexible working and would consider part-time hours for the right candidate.
As Digital and Communications Coordinator, you will:
- Manage and update the CMS for the National Institute of Teaching’s website, ensuring content is current, relevant, and user-friendly.
- Implement SEO strategies to increase the website’s visibility and ranking on search engines.
- Schedule and publish content across social media platforms, aligning with the Institute’s content calendar and strategic goals.
- Oversee the management of social media accounts, engaging with the audience and fostering a positive community.
- Monitor and report on website and social media analytics, providing insights and recommendations for enhancing digital engagement.
- Support the production of email newsletters via Microsoft Dynamics.
- Collaborate with the Marketing and Communications team to support the overall strategy and initiatives.
We think a wide range of different work and educational experiences could support you to be successful in this role. We encourage applications from all backgrounds, communities and industries and are committed to employing a team that has diverse skills, experiences and abilities.
Key benefits:
- Highly competitive pay and pay progression opportunities.
- Flexible start and end working times.
- Flexible working opportunities, including hybrid working.
- At least 27 days’ holiday a year (plus 8 bank holidays) rising to 33 days after five years’ service.
- Entry to the Local Government Pension Scheme.
- A stimulating, supportive and rewarding working environment with a dedicated team of like-minded professionals.
- Excellent opportunities to develop your skills and experience and to progress your career.
For more information and to apply, please visit our vacancies page.
Closing date: 6 April 2025.
This post requires a satisfactory enhanced disclosure from the Disclosure and Barring Service (DBS) with a Children’s Barred List Check, and an Occupational Health Check is required as a condition of employment.
We have big goals over the next few years.
We're going to be fighting for mental health in a way we never have before.
Together we'll be working to make sure everyone experiencing a mental health problem gets the support and respect they deserve.
Team information
Will you join us?
Are you passionate about producing high quality, user-centred information? Want to apply your content skills to meaningful work that helps millions of people each year?
We're looking for a senior editorial officer to join our information content team.
Our information service aims to help people:
-Live with and recover from mental health problems
-Understand and access their rights
-Make informed choices
We do this by producing high quality, user-centred content on mental health topics.
We work to:
-Listen to our audience to understand their needs, behaviours and preferences
-Develop the content people need, in a way they can find and use
-Keep all our information current, accurate and informed by lived experience
You'll play an important role in helping us to achieve these goals.
Key duties and responsibilities
As our senior editorial officer, you'll get to:
-Co-ordinate scheduling, production and quality control for our publications list
-Edit a range of content projects (usually digital, sometimes print)
-Brief and work with authors, freelancers, experts
-Gather research, evidence and data to discover user needs, and guide decisions
-Plan and lead user research and user-testing opportunities
-Help develop content production processes, policies and guidelines
About you:
-Passion for creating accessible, inclusive, user-centred content
-A great editor and copywriter - you can put any idea into concise, clear words (and you can spot a typo a mile away)
-A strong project manager who can keep schedules on track
-Skilled in analytics, user research and user testing methods
-Experienced working with experts and other stakeholders
-Advocate for best practice in content design, UX and SEO
-Can engage with people in a respectful and sensitive way - whatever their background
About the team:
We're a warm and friendly team - serious about our work and passionate about supporting one another. You'll be responsible to the Editorial Manager.
Vacancies at this level within our team are rare, and we're excited to welcome a new person.
Plus working at Mind comes with plenty of benefits. Like flexible working. And 30 days of annual leave - which includes 5 'Mind' days, where we close the office for an extra day after Bank holidays.
If all the above sounds interesting to you, we can't wait to hear from you!
Mind's equity statement
Mind is committed to equality of opportunity for all staff, and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.
Please refer to the Job Description while completing your application as candidates will be shortlisted based on how closely they match the criteria in the personal specification.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The British Heart Foundation (BHF) is looking for an exceptional Learning & Development (L&D) professional to join the Talent & Organisational Development Team for a 6-month fixed-term contract as a Future Skills Lead to take on a pivotal role in shaping the future of skills at our organisation.
This is an exciting opportunity to lead the development stream of a critical project that will position BHF as a truly skills-powered organisation.
As the Future Skills Lead, you will play a central role in designing, implementing, and embedding a cutting-edge future skills curriculum. Your work will empower our people to thrive in an ever-evolving landscape by fostering essential skills like data literacy and digital confidence.
Key responsibilities include:
- Leading the design and delivery of a blended learning curriculum.
- Improving categorisation of skills and navigation of relevant content within Workday.
- Fostering a culture of continuous development.
- Creating and delivering an internal campaign to engage colleagues in their development of Future Skills.
- Working with key partners aligned with the future skills strategy.
- Ensuring a seamless integration of the skills framework into everyday learning experiences.
- Embedding future skills into our early careers and apprenticeship programmes.
- Integrating effective evaluation into learning design.
About you
We are looking for someone with a strong background in Learning & Development and a proven track record of leading and designing impactful L&D projects. You’ll have hands-on experience with digital learning and Learning Management Systems (e.g. Workday) and be able to utilise them for effective blended learning approaches. Experience working in cross-functional teams to deliver innovative solutions is essential.
To succeed in this role, you will have:
- L&D experience, designing and delivering innovative learning solutions.
- Strategic leadership skills to implement large-scale learning strategies.
- An understanding of data literacy and digital confidence.
- Proven project management experience, managing complex projects and resources.
- Strong collaboration and stakeholder engagement skills.
- Excellent communication skills for internal campaigns and presentations.
- An analytical mind, able to evaluate learning programs and make data-driven decisions.
Working arrangements
Please note this is a 6 month fixed term contract. This is a blended role, where your work will be dual located between your home and our London office (NW1 7AW).
Interview process
1st stage interviews are due to take place Wed 30th April via Teams. 2nd stage will be on Thurs 8th May in our London office.
How to apply
It’s quick and easy to apply for a role at the BHF. Just click on the apply button below to be redirected to our career site.
Our vision is a world free from the fear of heart and circulatory diseases.

The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
About Us:
The Air Cadet Charity is dedicated to supporting the Royal Air Force Air Cadets, empowering young people to develop vital life skills, leadership qualities, and a spirit of adventure. We provide essential funding and resources to enhance the cadet experience, ensuring that every young person has the opportunity to reach their full potential.
The Role:
We are seeking a dynamic and creative Marketing and Engagement Officer to join our team. This pivotal role will see you shaping our messaging, inspiring supporters, and driving awareness of our mission through engaging marketing strategies. You'll be instrumental in expanding our reach and highlighting the impact of our vital work by developing compelling content, managing social media, and enhancing our engagement with stakeholders, all while leveraging your storytelling skills, graphic design flair, and strong understanding of digital marketing tools. You will be a key player in communicating our mission and impact to a diverse audience, ensuring our vital work continues to thrive.
The role is primarily working from home with occasional travel to events around the UK as well as to our office in Sleaford, Lincolnshire.
Key Responsibilities:
- Marketing Strategy: Develop and implement comprehensive marketing and communications plans to increase brand awareness, drive fundraising, and enhance engagement.
- Digital Marketing: Manage and optimise our digital presence, including website content, social media channels, and email marketing campaigns.
- Content Creation: Create compelling content, including stories, videos, and graphics, to showcase the impact of our work.
- Stakeholder Engagement: Build and maintain strong relationships with key stakeholders, including cadets, volunteers, donors, and corporate partners.
- Event Management: Support and promote fundraising and engagement events across the UK, including travel as required.
- Media Relations: Develop and maintain relationships with media outlets to secure positive coverage.
- Data Analysis: Monitor and analyse marketing and engagement metrics to evaluate effectiveness and inform future strategies.
- Brand Management: Ensure consistent brand messaging and adherence to brand guidelines across all platforms.
- Social Media Management: Develop and manage social media strategy.
Essential Skills and Experience:
- Proven experience in a marketing and engagement role, preferably within the charity sector.
- Strong understanding of digital marketing principles and best practices.
- Excellent written and verbal communication skills, with the ability to create compelling content.
- Experience in managing social media platforms and creating engaging social media campaigns.
- Ability to build and maintain strong relationships with stakeholders.
- Experience in event management and coordination.
- Strong organisational and project management skills.
- Ability to work independently and as part of a team.
- Ability to travel throughout the UK as required.
- Passion for supporting young people and the values of the Air Cadet movement.
Desirable Skills and Experience:
- Experience with CRM systems and data analysis.
- Experience in using design software (e.g., Adobe Creative Suite).
- Knowledge of the Air Cadet organisation.
We are committed to equality and diversity and welcome applications from all sections of the community. We are a small, collaborative team that works flexibly, primarily remotely, but with a strong emphasis on mutual support and shared goals. While this role encompasses a wide range of responsibilities, you will be part of a team that values collaboration and is committed to providing the resources and support needed to succeed. We work together to achieve our goals, ensuring everyone can contribute their strengths and expertise.
The client requests no contact from agencies or media sales.
Background
Social AF are experts in Social Media Moderation. Established in 2021, we work with some of the biggest names in the third sector and have supported charities to raise over £20 million through their Facebook Challenges and Virtual events.
We are a fast-growing agency with a strong reputation for delivering outstanding results. Our team of experienced fundraisers know exactly what it’s like to be on the front line and put their heart and soul into every event.
On a day to day basis, our team maintains a safe and welcoming environment and ensures all challenge participants feel valued and well supported. Our reputation for delivering an excellent service has helped our agency grow at a rapid pace and we are fast approaching our busiest period. We are now on the lookout for talented fundraisers who understand the value of supporter care to join our team.
About the role
Our moderators manage Facebook groups of up to 18,000 virtual challenge participants. You will be working with some of the biggest names in the sector, supporting them to raise five and six figure sums.
This role is perfect for skilled fundraisers who can provide excellent supporter care, and is best suited as an additional source of income (the majority of our team are freelancers and consultants). You must be able to begin moderation at 9am (or earlier), wrap up by 9pm and adhere to our sub-three hour response time.
As a Fundraising Group Moderator, you would be responsible for:
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Becoming the voice of the cause you are representing, adhering to their brand guidelines at all times
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Identifying, escalating and signposting any safeguarding issues
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Managing your own time and work on own initiative
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Responding to all post and queries in under three hours
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Maximising registration conversions and fundraiser activation
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Providing fundraising support to challenge participants
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Ensuring that the group is a safe, constructive and positive environment
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Going above and beyond at all times to provide participants with an incredible experience
Our moderation takes place between 9am and 9pm, Monday-Sunday. Different challenges have different requirements and whilst you need to be on hand to monitor the group during 9am-9pm, the role does allow for a great deal of personal flexibility.
The ideal candidate will have a minimum of 3 years' professional fundraising experience. They will understand the importance of stewarding relationships and be committed to always acting in the best possible way for the charities we work so hard to support.
Full training will be provided alongside regular one to one and monthly team meetings.
On a day to day basis you will:
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Work off your own initiative and have exceptional time management
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Be the charity representative for the event
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Maintain a safe and positive environment
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Identify and solve/diffuse issues within the groups
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Bring your own personality to the role
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Follow clear processes
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Engage with participants using a warm, friendly and informal tone
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Respond to posts and questions in a timely manner
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Respond to inbox messages from participants
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Use personal Facebook profile to moderate groups (this allows us to build relationships with participants)
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Encourage and motivate participants
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Work on GivePanel to manage registrations
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Post engaging content on a daily basis
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Identify, report and signpost all safeguarding concerns
Person Specification
Essential
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At least three years’ professional fundraising experience
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Have own Facebook profile and strong understanding of the platform
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Be available for between 3 and 6 days per week (including one weekend day)
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Excellent written communication skills
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Ability to work off own initiative
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Strong attention to detail
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Team player
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Ability to multitask
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Problem solver
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Creative and innovative
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Exceptional time management skills
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Keen to learn new skills - your fundraising experience is a fantastic platform however group moderation can be a steep learning curve!
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Must be available to quickly adapt throughout the day should issues on the group arise
Desirable:
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Events and individual giving experience
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An understanding of the Facebook Challenge model and/or experience of running Facebook Challenges
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Experience in using GivePanel or similar platform
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Experience in managing Facebook Groups
Please read the full job description and example of how hours are split across the 9am-9pm time period, prior to applying. Upon application, you will be required to answer the following questions. If you do not answer these or hit the minimum criteria, you will not be considered for the role:
-What aspects of your fundraising experience, as well as your own personality, would lend itself to the role? (150 words or less)
-Share an example of your own stewardship that created an outstanding supporter experience (200 words or less)
The client requests no contact from agencies or media sales.
The National Youth Agency is looking for an experienced Communications Officer
Are you a confident communicator who loves storytelling, content creation and connecting with audiences online?
Do you believe in the power of youth voice and want to help amplify it on a national stage?
Contract: 1-Year Fixed term contract (with potential to extend)
Hours: Full-time 37 hours per week – flexible working.
Salary: £29,000 to £34,000 per annum (dependent on experience and qualifications)
Location: Remote working with some travel to meetings and events required.
What we do
Youth work is the best methodology to unlock young people’s potential by providing high quality support and opportunities. Skilled youth workers build relationships that support young people to explore their personal, social, and educational development. Youth work enables young people to develop their voice, influence, and place within society.
As the national body for youth work, NYA has a dual function. We are the professional, statutory, and regulatory body (PSRB) responsible for qualifications, quality standards and safeguarding for youth work and services in England. In line with our charity mission and aims, we also champion youth work through research, advocacy, campaigns, and programmes.
About the Role
This is more than just a comms job.
This is a chance to work directly with young people and help them share their stories, reach wider audiences, and influence national conversations. You’ll be joining a friendly, fully remote team with a shared mission to put youth voice at the heart of everything we do.
The Communications Officer (Programmes) will focus on our flagship youth voice initiatives – including the UK Youth Parliament, Youth Select Committee and National Youth Council for England – developing content and campaigns that shine a spotlight on young people’s impact.
You’ll create high-quality content across blogs, newsletters, toolkits, reports, and social media. You’ll also support press engagement, storytelling and digital campaigns, helping to shape public perception and engagement with youth-led change.
Key Responsibilities
- Use real stories, testimonials, and data to showcase the impact of youth programmes
- Write, proofread and edit engaging content for web, social media and publications
- Support the delivery of comms and media around national events and campaigns
- Manage platforms including X (Twitter), YouTube, and TikTok
- Design and write email marketing campaigns
- Collaborate with internal teams and key partners such as DCMS, Parliament and youth organisations
- Help prepare young people for press interviews, and coordinate their contributions
- Attend key events and support the visibility and profile of youth voice nationally
Please download a copy of our Candidate Pack to see full information about the role and requirements.
Why work for us?
Our team members rated NYA 9 out of 10 as an employer 90% would recommend working at NYA to their friends and family.
What our team say about working at NYA*:
‘A great environment to work, with colleagues who I care for & who care about me’
‘I feel INCREDIBLY supported & grateful to work for this fantastic organisation’
‘Always willing to listen, providing trust & freedom as an employer’
*Source: NYA staff survey October 2023
NYA operates as a people-first organisation, prioritising the well-being and needs of its employees.
NYA offers an exceptional flexible working approach which encourages our team to balance professional responsibilities with their personal life.
NYA is committed to supporting the continual personal and professional development of our team and helping them achieve their ambitions including training and corporate mentorship opportunities.
We provide 25 days leave plus 8 days, life assurance scheme, 5% employer pension contribution and a comprehensive Employee Assistance Programme via Spectrum.life with unlimited specialist support available to all NYA employees.
To apply now:
Please download our Candidate Pack to find out more about the role and requirements
Please submit the following via our online application portal by 23rd April 2025:
- A detailed CV setting out your career history, with responsibilities and achievements in line with the person specification in the 'About You' section.
- A covering letter (maximum two sides) highlighting your suitability for the role and how you meet the person specification. Please note that the covering letter is an important part of the application and we will not accept CV’s without one.
- Diversity monitoring information – Diversity monitoring – This information is optional and is for our EEDI monitoring purposes only. This data will be anonymised and processed in accordance with UK Data Protection Law.
We encourage you to apply without delay as we will close the recruitment process early if we receive a sufficient number of applications.
Interviews to be scheduled: 6th & 7th May 2025 (subject to change)
Discover more about the National Youth Agency and our work on our website.
At the National Youth Agency, we are proud to be an equal opportunities employer. We are deeply committed to embedding equity, equality, diversity, inclusion and belonging (EEDI) across everything we do.
We believe that a diverse workforce brings invaluable perspectives and strengthens our ability to support young people and the youth work sector effectively.
We are actively seeking applications from individuals of all backgrounds, especially those from minoritised and underrepresented communities, as we work to increase our diversity and representation. Your lived experiences and unique perspectives are crucial in shaping our work and ensuring it reflects the communities we serve.
If you share our passion for making a difference and fostering an inclusive workplace, we encourage you to apply and join us in creating positive social change.
REF-220 740
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
As Grant Programme Manager, you will be responsible for managing the delivery of our grant-funded capacity-building programmes and organising and collating the monitoring, learning and evaluation required for our reporting and programme development. You will also work closely with the Head of Programmes to support the writing of new grant applications to Trusts and Foundations.
Creative and organised, you will have the ability to bring agreed project outcomes to life and enthuse activists from a range of backgrounds. You will be able to build strong partnerships with funders and create buy-in for our organisation’s strategic ambitions. You will be intellectually curious, responsive to feedback and follow campaign trends supporting campaigners to thrive and get results.
You will have a strong track record of collaborative working and will thrive in a small and ambitious team, having the flexibility to handle a broad and changeable workload. We have some excellent benefits including 25 days annual leave and Christmas closure as part of our commitment to work/ life balance.