Content And Marketing Lead Jobs in Manchester

Location:London or Edinburgh, or flexible for remote UK base 

Position Status: Full Time Regular

Starting Salary Range: The starting salary range for this position is 44,320 GBP - based on local benchmarking and commensurate with professional experience.

Closing date: Please submit CV and cover letter at earliest convenience as applications will be reviewed on a rolling basis. 

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About Mercy Corps

Mercy Corps is a leading global organisation powered by the belief that a better world is possible.
In disaster, in hardship, in more than 40 countries around the world, we partner to put bold solutions
into action — helping people triumph over adversity and build stronger communities from within.
Now, and for the future.

Mercy Corps Europe (MCE) has grown rapidly in terms of volume of activity and complexity. We are now looking for an experienced Digital Fundraising Officer to join us. The Fundraising team plays a key role in Mercy Corps, generating income and raising our profile. The team is based across our European offices in Edinburgh, Geneva, London and The Hague.

The Role

The Senior Individual Giving Officer will act as a source of fundraising expertise in the Direct Marketing and wider development team, as well as the global Development and Marketing teams. Lead on devising a digital strategy that will maximise supporter engagement and acquisition, and thus grow individual giving income, with the input of the Direct Marketing Manager

Mercy Corps Europe's fundraising team is in a growth phase and there are many opportunities to innovate. Creative freedom is very much encouraged and the diversity of the organisation's programmes makes our fundraising work truly varied. There is huge potential in this role to deliver initiatives that will have a significant impact in growing our donor base, including testing new ways of engaging with audiences, integrating marketing across new channels, expanding use of online advertising, SEO and AdWords, harnessing data to create more effective campaigns, engaging thought-leaders and influencers online, and investigating new innovative ways of reaching key audiences.

The ideal candidate will have experience of the latest trends in fundraising and will have both the creative and technical skills to deliver key elements of the direct marketing strategy. They will have demonstrable knowledge of the UK fundraising market, with experience of working across multiple online channels, including Facebook, Twitter and Instagram. Our stewardship programme is underpinned by our emails and so experience devising communications plans and writing for email is a must. Candidates should possess excellent communication skills, with the ability to thrive in a fast-paced, changing work environment.

Essential Job Responsibilities

Supporter development

●Lead on integrating online and offline fundraising, offering supporters a cross-platform experience

●Lead on innovating our digital offering - taking ideas from conception through to testing and beyond

●Work with the Individual Giving Officer to innovate our fundraising offerings and find new ways of acquiring supporters

●Ensure that Mercy Corps grows the number of engaged supporters and income across channels to meet targets

●Responsible for day-to-day implementation of digital campaigns and activity (including email, PPC, social, programmatic and display), to deliver against set targets

●With support from the rest of the team, develop and edit digital fundraising content suitable for target audiences, such as prospective online donors or re-engaging lapsed donors, ensuring consistency with Mercy Corps branding and style guidelines 

●Review and analyse results of fundraising activities and make changes to future work based on this

●Regularly obtain feedback from the audiences that we are contacting to ensure that we are optimising the way we communicate

●Identify new platforms and channels, and keep abreast of current fundraising trends and comparator organisations to ensure that Mercy Corps in Europe is relevant with supporters

●Work alongside Fundraising Operations to inform campaigns, and with the Media and Communications team to ensure that fundraising integrates appropriately with media and communications strategy and activities.

●Manage Google Adwords account effectively to maximise engagements and income. Optimise balancing grants with paid account

●Become the charity knowledge lead on  digital platforms such as Actionkit to upskill colleagues and support cross-team working

●Assist with internal training as required in regards to digital initiatives.

●In conjunction with the Direct Marketing Manager, responsible for ensuring that all fundraising activities are legal and adhere to industry best practice.

Supervisory Responsibility

The position has supervisory responsibility over interns and/or volunteers.

Accountability

Reports Directly To: Direct Marketing Manager

Works Directly With: Individual Giving Officer 

Accountability to Participants and Stakeholders

Mercy Corps team members are expected to support all efforts toward accountability, specifically to our program participants, community partners, other stakeholders, and to international standards guiding international relief and development work. We are committed to actively engaging communities as equal partners in the design, monitoring and evaluation of our field projects.

Qualifications and Transferable Skills

●At least five years of experience in a fundraising/marketing role, with proven experience in digital fundraising, including planning and delivering campaigns.

●Demonstrable knowledge of a range of digital fundraising channels.

●Experience of writing and editing engaging content for online donor audiences.

●Experience of setting digital KPIs and developing in-house digital fundraising capabilities.

●Proven ability to use analytics/metrics and user testing to inform and improve online campaigns.

●Ability to work to brand and style guidelines.

●Ideally prior experience of working with external digital agencies.

●A working knowledge of UK and European charity law and data protection.

●Some knowledge of Canva would be beneficial.

●Relevant professional certifications or equivalent experience.

Success Factors

●Detail-oriented multi-tasker, with excellent organisation skills.

●Strong process management skills.

●Excellent communication skills (both written and verbal).

●Able to build and maintain effective internal and external relationships.

●Able to cope with changing priorities, often at short notice, and work well under pressure.

●Proactive and solutions-based attitude.

●Cooperates and works well with colleagues to maximise opportunities and solve problems.

●High levels of motivation, professionalism and resilience.

●Skilled in anticipating and solving problems and communicating issues, involving others as needed.

●An exposure to and interest in international development is important, along with a demonstrable understanding of digital fundraising trends for international non-profits based in the UK.

Living Condition

The position is based in London, Edinburgh or remote and may require some national or international travel.

MCE team members represent the agency both during and outside work hours when deployed in a field posting or on a short term assignment or trip to country offices. Team members are expected to conduct themselves in a professional manner and respect local laws, customs and MC's policies, procedures, and values at all times and in all Mercy Corps locations.

Ongoing Learning

In support of our belief that learning organizations are more effective, efficient and relevant to the communities we serve, we empower all team members to dedicate 5% of their time to learning activities that further their personal and/or professional growth and development

Diversity, Equity & Inclusion

Achieving our mission begins with how we build our team and work together. Through our commitment to enriching our organization with people of different origins, beliefs, backgrounds, and ways of thinking, we are better able to leverage the collective power of our teams and solve the world’s most complex challenges. We strive for a culture of trust and respect, where everyone contributes their perspectives and authentic selves, reaches their potential as individuals and teams, and collaborates to do the best work of their lives.

We recognize that diversity and inclusion is a journey, and we are committed to learning, listening and evolving to become more diverse, equitable and inclusive than we are today.

Equal Employment Opportunity

Mercy Corps is an equal opportunity employer that does not tolerate discrimination on any basis. We actively seek out diverse backgrounds, perspectives, and skills so that we can be collectively stronger and have sustained global impact.

We are committed to providing an environment of respect and psychological safety where equal employment opportunities are available to all. We do not engage in or tolerate discrimination on the basis of race, color, gender identity, gender expression, religion, age, sexual orientation, national or ethnic origin, disability (including HIV/AIDS status), marital status, military veteran status or any other protected group in the locations where we work.

Safeguarding & Ethics

Mercy Corps is committed to ensuring that all individuals we come into contact with through our work, whether team members, community members, program participants or others, are treated with respect and dignity. We are committed to the core principles regarding prevention of sexual exploitation and abuse laid out by the UN Secretary General and IASC and have signed on to the Interagency Misconduct Disclosure Scheme. We will not tolerate child abuse, sexual exploitation, abuse, or harassment by or of our team members. As part of our commitment to a safe and inclusive work environment, team members are expected to conduct themselves in a professional manner, respect local laws and customs, and to adhere to Mercy Corps Code of Conduct Policies and values at all times. Team members are required to complete mandatory Code of Conduct elearning courses upon hire and on an annual basis.

We are looking for an ambitious, experienced and creative fundraising expert who is committed to building upon a strong programme of fundraising whilst bringing in new initiatives to see the charity's income significantly grow.

Reporting to the Head of Fundraising, the post holder will work across multiple income streams, to develop innovative products and tools to engage our supporters and maximise and grow our income generation strategy and lifetime value of our supporters. You will develop high-level community and third-party relationships and events that lead to long-lasting relationships and long-term support for Dreams Come True.

Strategy & Budget Management

● Work with the Head of Fundraising to deliver a strategy and Ops plan that covers Community, Events, Mass, and third-party Fundraising.
● Support the Fundraising Executive to project manage an existing portfolio of events and introduce new products to grow the programme, incorporating digital/virtual fundraising.
● Review the portfolio of events and build new income generation opportunities for 25/26 and beyond to uplift income and grow supporter participation.
● Set, monitor, and report against budget figures, feeding into forecasting and monthly KPIs, and reporting any concerns to the Head of Fundraising.
● Lead the development and growth strategy for third-party relationships and high-value community supporters.
● Undertake regular reviews of activity including ROI analysis, report progress v budget, and implement actions as required.
● Lead on Identifying new opportunities for community grant funding including but not limited to supermarkets, round tables, rotary, masons, golf clubs, sports clubs, and schools.
● To provide excellent analysis, evaluation, and reporting on fundraising activity to the Head of Fundraising, drawing conclusions and making recommendations for future activity.

General

• The ability to write and present compelling cases for support across a range of audiences.
• To keep up to date with the latest event trends and bring creative suggestions to the programme of work to continuously test and learn, engage new supporters and drive new income opportunities
• To work closely with Dream Team, to keep updated with Dream stories and use a range of methods, to effectively communicate these to all supporters
• To introduce new products to grow the programme - including digital/virtual fundraising and mass fundraising events.
• Manage the Fundraising Executive, ensuring they have a robust work and development plan in place.
• Support, motivate and develop fundraising volunteer roles, ensuring they have a clear understanding of DCT to enable them to represent the charity’s work effectively.
• Grow our Events programme, developing plans to recruit, convert, retain, and develop donors to deliver income growth across the portfolio.
• Diversify the organisation's overall regional events portfolio by leading product development.
• Manage the relationships with external event suppliers.
• Work collaboratively with the Head of Fundraising to build and grow existing fundraising digital products and generate new initiatives to drive income.
• Manage the Fundraising Executive to develop propositions for the wider community fundraising work.
• Provide talks and presentations to high-value community organisations.
• Provide support in other areas of Fundraising and the Head of Fundraising when required

Are you an experienced bid writer looking to make an impact in a growing organisation with national impact? If so, Listening Ear needs you to play a pivotal role in producing high-quality bids and proposals that clearly articulate Listening Ear’s vision, our services, and our value to commissioners. Your attention to detail will be exemplary and you will be able to process, retain and apply complex information to your tender writing. With your excellent organisational and interpersonal skills, you will be expert in shepherding contributions from your team members towards the highest quality proposals.

Job title Development Manager (Public Sector Tenders & Proposals)

Hours of Work Full time, 35 hrs per week

Working Days usually Monday to Friday

Employer Listening Ear, abbreviated as LE below

Base Home-based with occasional travel required

Accountable to to be confirmed at interview

Salary £41,496 to £44,539 Starting salary dependent on experience.

Summary

We are seeking an experienced bid writing professional to lead on the management of competitive tender submissions, building on success to date. You will play a pivotal role in producing high-quality bids and proposals that clearly articulate Listening Ear’s vision, our services, and our value to commissioners. Working collaboratively with internal teams, you will identify procurement opportunities and develop high-quality submissions that align with the needs of beneficiaries. As part of our team, you can make a difference to our target beneficiaries: people who are affected by bereavement and loss and/or are victim survivors of domestic abuse. Your work will help us to walk alongside people during their most challenging moments.

Why Listening Ear?

•  Face-to-face training, induction and warm welcome provided at our headquarters in the North West to meet colleagues and welcome you to Listening Ear
•  Values-driven organisation supporting vulnerable people across England
•  Work within a BACP-Accredited Organisation that delivers support recognised by the Support After Suicide Partnership and Public Health England as best practice 
• Annual Training and CPD Allowance to support growth and career development

• We support flexible home working practices and you will be supplied with an iPhone and laptop, plus a DSE Assessment during induction to support safe and comfortable home working

• Access to free and confidential counselling provided through LE’s Insurance Provider, to support staff welfare

• Pension contribution at 3%

• Daily informal communications with colleagues via remote platforms

​Who are we looking for?

We are looking for an experienced bid writer looking to make an impact in a growing organisation with national impact. With your excellent organisational and interpersonal skills, you will be expert in shepherding contributions from your team members towards the highest quality proposals. Your attention to detail will be exemplary and you will be able to process, retain and apply complex information to your tender writing.

How to Apply?

The deadline for applications is Monday 20th January at 9am. Interviews will take place on Wednesday 29th and Thursday 30th January 2025.

Please apply via our website. 

The Operations, Fundraising and Communications Manager will:

• Manage the internal operations of the organisation and ensure that the Board of Trustees meets its legal obligations.
• Manage the external profile of High Peak Community Arts, in order to maintain and increase the sustainability of the organisation, through increased visibility and income streams.
• Take joint responsibility with the Board of Trustees and the staff team for the ongoing development of the organisation.

About the Role

• Position: Digital Campaigner and Fundraiser (German Language)
• Location: Remote within the countries where WeMove Europe is registered to work (UK, Italy, Spain, Germany, Netherlands, Poland)
• Preferred Start Date: February 2025 / as soon as possible
• Application Deadline: February 2nd
• Employment type: 1-year fixed-term contract, with a view to transition to permanent position.

WeMove Europe is looking for a Digital Campaigner and Fundraiser (German Language) who is able to think, do, and deliver. Someone who loves being part of fast-paced digital campaigning for a better Europe and can also think about the bigger strategic picture.

Most importantly the digital world: online campaigning, fundraising and innovative digital tactics excite you, and you are keen to learn more in this field. Data analysis and data driven decision-making is not a frightening concept to you, on the contrary. 

As a Digital Campaigner and Fundraiser (German Language), your tasks will include:

Digital, Creative, Comms 

• Identify European campaign opportunities and develop and lead on campaigns from planning phase, to execution, pulling out the creative digital tactics in between
• Storytelling - Write strong, compelling copy which results in our members taking action on various issues, including for email and social media platforms
• Tailor our emails fundraisers and messages to the German context 
• Manage email communications with our German members, including setting up and sending emails using our online campaigning tools (currently, ActionKit), and analysing data and user engagement
• Run ads in your country to optimise our campaigns for growth and impact
• Stay up-to-date with digital campaigning and marketing trends and find innovative ways to apply them at WeMove Europe
• Organise “offline” actions such as demonstrations, petition handovers etc.
• With with a part-time Digital Organiser to help manage the German community

Fundraising

• Fundraise from individual donors in Germany
• Support the fundraising team in executing our members focused fundraising strategy, 
• Tailor fundraising messages to our German community 
• Support campaigners to raise funds for their campaigns and from their communities

Partnerships

• Build and maintain relations with partners in NGOs and movements in Germany and EU-wide
• Help us understand the political dynamics in Germany by keeping connected to local movements, alternative thinking and researching policy processes within your national context as it connects to the EU level

Other

• Travel nationally and EU-wide for team meetings, retreats, stakeholder and partner meetings, and petition deliveries

About You - Who are we looking for?

We are seeking a passionate and dedicated Digital Campaigner and Fundraiser (German Language) who brings these qualities to the table:

• You are comfortable with and excited by helping people understand their own power and becoming agents of change
• You understand the power of words and stories to make change, and you write great copy and have great writing skills in English and German
• You speak and write German at a native or fluent (C2) level
• Results drive you and crave more data, keen to run tests that are backed by statistical significance and are always looking to improve your work 
• You excel at finding visuals and creating engaging graphics and video content for campaigns.
• You are comfortable with new software, online tools and all things digital
• You are deeply committed to working in Germany and Europe for bold, structural change and believe in empowering the people around you to do the same
• You have some experience with non-partisan political campaigning, and if that experience is online and digital that’s an added bonus
• You have a strong understanding of the political and social context in Germany as well as some understanding of the European context.
• You are fluent in English to a degree that you can work in an English-speaking environment and can translate from English into German
• You are happy with travel in Europe 
• You look forward to working in a team where we all strive to learn from each other in order to have the biggest possible impact
• You have some experience in digital fundraising

Bonus Skills and knowledge
While we understand that no one possesses all these skills and experiences, we would encourage that you will bring 2 or 3 of the following to our team:

• Extensive Digital fundraising experience
• Digital Marketing
• Great writing skills in English
• Statistics / Data analytics
• Additional European languages
• Street actions & protests
• You are well networked nationally and regionally in activist circles
• Strong understanding of one or more other European countries, gained from personal or professional experience

Why us?

WeMove Europe is an independent and values-based organisation that seeks to build people power to transform Europe in the name of our community, future generations and the planet. We are people from all walks of life, who call Europe our home – whether we were born in Europe or elsewhere.

Our job is to move a community of a million people across Europe on issues that matter - including the climate emergency, migrant rights, workers rights, better governance, and more. We know this number of people also needs to grow and diversify further so we can represent a strong critical mass that can bring about change in Europe.

We work with staff across Europe who connect digitally every day and in person periodically.

Conditions:

• Employment type: 1-year fixed-term contract, with a view to transition to a permanent position.
• Weekly hours: Full-time position, 5 days a week. 
• Location: Remote within the countries where WeMove Europe is registered to work (UK, Italy, Spain, Germany, Netherlands, Poland)

• Salary range: Gross year salary per country, depending on experience level and location. The ranges below are indicative and based on 2+ years of relevant experience.

  • Netherlands, UK     46,000 - 54,000 (Amsterdam, London ranges 15%-20% higher)

  • Germany, Italy    41,000 - 49,000 (Berlin, Rome ranges 5% higher)

  • Spain, Poland        33,000 - 39,000 (Madrid, Warsaw ranges 3%-4% higher)

• Benefits: home office set up and co-working space of your choice, 30 vacation days, training, professional development, regular team calls, full week retreat in person with the whole team, and much more…!

We are committed to being a diverse and inclusive workplace which is why people from communities that experience discrimination on the basis of race, ethnicity; women; people with disabilities; and LGBTQ+ people are especially encouraged to apply.

We do not share the implicit belief that online campaigners necessarily have to be very young and encourage also people who left their twenties and thirties behind to apply.

Next steps

If you are interested in this position, please send an application in English by February 2nd. Please include:

• Motivation letter. Please include a mention of your experience with voluntary political activism
• CV. Including your language skills in your first language, English and other languages according to a scale from A1 to C2.
• Relevant samples of your work (if applicable)

Our recruitment process involves the following stages:

• Evaluation of applications
• Online task assessment 
• 1-2 round interviews 
• Final decision

[Applications in languages other than English will not be processed]
[Applications from people based outside the countries where WeMove Europe operates will not be considered.]

Are you a Media and PR professional who wants to use your skills to help support young people and their families to deal with the impact of cancer, both during and beyond treatment?

Charity People is partnering with Young Lives vs. Cancer to recruit an interim part time Media and PR Officer to join their team.

Joining the Media Team at a key time as the organisation embarks on the first stage of its North Star vision which will see them working with partner organisations to close gaps in the current provision of care for young people and their families by 2035.

Contract: Nine month interim role, four days (28 hours) per week

Salary: £34,616 FTE (outside London); £36,512 FTE (London)

Location: Home based with some travel to London or Bristol - ideally around one to two days per month

Closing date for applications: midnight on Sunday 19th January

Interviews will be held remotely week commencing: 27th January

This is an important role where you will lead on communicating a portfolio of key areas of Young Lives vs Cancer's policy work, fundraising activities and services, to a wide range of audiences, identifying reactive opportunities and through targeted media campaigns.

Core responsibilities within the role will include:

• Manage media partnerships such as national media fundraising appeals or campaigns
• Establish quality effective relationships with a wide range of stakeholders including Media and News outlets, journalists and charity partners
• Participate in the reactive news desk rota, responding to urgent media enquiries and providing advice to staff and senior managers
• Take advantage of opportunities to provide and publish reactive comment, opinion and content in a timely manner to involve Young Lives vs Cancer in news stories and debates that align with the charity's priorities
• Brief national, regional and local media (print, broadcast and online) on Young Lives vs Cancer and its activities. Support the Head of Media and PR to implement reputation management plans
• Brief staff spokespeople (including senior staff and specialist social workers) ahead of media interviews to ensure they are prepared and ready to speak on message
• Use data and research to engage media and news outlets
• Produce messaging, position statements, prepare for media interviews and deal with complex reactive press enquiries
• Contribute to the development and delivery of the charity's strategic media plan - lead a strategic development priority area, working across the team and organisation
• Develop and implement creative, effective media plans for campaigns and projects, in-line with the charity's overall strategic objectives
• Gather and develop stories and take a proactive role in identifying opportunities in online and offline media to place news and feature stories on Young Lives vs Cancer activities, campaigns, and services
• Initiate and maintain good working relationships with a network of editors, journalists and broadcasters, especially within the health, education and social care media, and ensure they are briefed appropriately on Young Lives vs Cancer activities and issues
• Write press releases, features, articles, opinion pieces and statements; ensuring these reflect Young Lives vs Cancer's values and key messages.
• Work closely with the Brand and Marketing Communications team to understand local business priorities and effectively coordinate and plan activity.

The Media and PR Officer will have previous experience of working in a Media and PR role. The successful candidate will have a thorough understanding of media monitoring and evaluation; the ability to engage positively with a wide range of internal and external stakeholders; excellent storytelling ability; and the ability to translate complex information in clear, understandable messages.

You'll be a creative and innovative thinker and you'll demonstrate Young Lives Vs Cancer's values: you are brave; you are confident; you have integrity; and together, across all levels and with our external partners, we are one team.

How to apply

The application process is CV and Supporting Questions. If you would like to apply for this role or for an informal confidential, please apply via the link below with a copy of your CV or email Alice Wood at Charity People for the pack and full details on the application process.

Due to the festive break, we'll be starting to contact potential candidates from the 6th January 2025.

We want you to have every opportunity to demonstrate your skills, ability, and potential. Please inform Alice if you require any assistance or adjustment to help ensure the application process works for you.

At Charity People, we match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.

Charityworks is a 12-month, talent programme where you will deliver a full time paid job in a partner charity or housing association and have the opportunity to make real social impact.

Alongside your placement, you will also take part in an acclaimed development programme recognised by the Institute of Leadership and Management; this has been designed to accelerate your career development and provide you with the skills needed to launch your career in the social sector. 

Throughout the process you’ll be supported and challenged by our programme team, an external mentor from the sector and a peer coach to help you make the most of the year. You’ll come together regularly with your fellow trainees and professionals across the sector to explore key issues affecting your work and society as a whole. Individually, you’ll explore the sector and deepen your understanding of your environment even further by producing your own enquiry and research project.

At the end of the 12-month programme you’ll have the experience and skills to kick-start your professional career in the UK social sector and beyond! 

For more information before you complete your application, take a look at our website

Key Information

Applications are now open and will close on the 11th February 2025.

Job Description

• Job Title: Charityworks Trainee

• Employer: One of our Charityworks partner organisations.  These organisations are subject to change each year but often include a range of non-profit partners from NSPCC, Guide Dogs, Barnardo’s, Christian Aid, Network Homes, Accent Housing and many more. 

• Location: Placements will take place in leading non-profit organisations across a number of locations across the UK. There will be a range of working patterns available including partly remote or blended working possibilities.

• Hours: Usually 9am - 5pm with some flexibility according to the requirements of the placement and your host organisation. 

• Contract: Fixed term, 12 months.

• Salary: The salary will meet the Living Wage as set by the Living Wage Foundation at the time of writing. This is outlined above.

The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.

We value your individuality, skills, professionalism, and passion for making a difference in this role.

We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.

We understand that few people will arrive fully equipped to meet every requirement of this role on day one.

What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.

You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.

Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.

Key Responsibilities:

• Onboarding new Members (service users), understanding their needs, and providing tailored support.
• Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.

What We Offer:

As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.

However, this role is intensive. Success requires inner strength, adaptability, and mental resilience.

Encouragement to Apply:

We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.

NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)

About Gaddum

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.

About the Accelerating Reform Fund

The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers and aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes.

Job Summary

To develop and ensure safe discharge planning and information for patients and unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge, virtual and enablement teams. To empower carers to be involved in the discharge process.

Job Purpose

The purpose of this role is to provide operational leadership and oversight of the Carers Hospital Discharge Pilot in Manchester. The role involves line-managing a team of three Hospital Discharge Workers across multiple hospital sites, ensuring effective collaboration with hospital staff and community services to support carers. The aim is to enhance the identification and referral of carers, ensuring timely and appropriate support to prevent carer breakdown and facilitate smoother, safer, and more efficient hospital discharges. By fostering strong relationships with health teams, discharge teams, and local services, this role bridges the gap between secondary care and community resources, contributing to improved outcomes for carers and patients alike.

Charisma is working in partnership with Guide Dogs to appoint their new Director of Guide Dog Service. Guide Dogs, the world’s largest assistance dog organisation, offer a wide range of services to support people living with a vision impairment. Their expert staff, dedicated volunteers and life-changing dogs help people with sight loss to live actively, independently, and well.

This senior leadership role helps people with sight loss to live the life they choose through the direction, delivery and development of the guide dog service. The postholder will cultivate a high-performance culture, and will be accountable for strategic oversight of breeding, puppy raising, dog training, creating/supporting partnerships, rehoming, and dog health to ensure the provision of a high-quality service that meets the needs of service users, and brings strategic goals to fruition. 

The successful candidate must be able to demonstrate the following:

• Substantial track record of leadership at senior management level (or equivalent) in an organisation of comparable size and complexity.
• Experience of long-term service or operations planning to meet strategic objectives.
• Evidence of successful financial management.
• Track record in supporting organisational change, influencing, building and sustaining relationships to achieve results.
• Comprehensive knowledge of safeguarding regulations.
• An in-depth understanding of customer relations.

We are seeking a dynamic, inspiring and influential individual, able to serve as a role model for the organisation, displaying integrity and confidence. Experience of, and commitment to, continuous organisational improvement and the ability to act as a change agent will be essential.

For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: Homebased with frequent travel to all Guide Dogs sites

Closing date: 19th January 2025

Charisma vetting interviews must be completed by close of play on the 27th January.

Interviews with Guide Dogs to commence w/c 10th February 2025