Compliance Jobs

Oversee Vista’s financial health, operational efficiency, and HR management, ensuring we meet our ambitious goals.

Key Responsibilities:

· Strategic Leadership: Implement strategic plans and budgets, support the CEO and Board, drive cost-effectiveness, and lead team development.

· Financial Management: Develop and manage budgets, ensure compliance, provide financial guidance, and oversee audits.

· HR Management: Lead HR strategy, ensure legal compliance, manage performance, and foster a positive culture.

· Operations Management: Ensure efficient operations, manage IT systems, develop policies, and lead risk management.

Person Specification:

Education:

· Degree in finance, accounting, business, or related field.

· Qualified Accountant (ACA, CPA, ACCA, CIMA) or qualified by experience (AAT).

Experience:

· 3+ years in charity finance, operations, and HR.

· Experience in co-developing budgets, financial planning, and reporting for sound decision making.

· Experience with audits and compliance (charity commission)

· Strategic HR experience – able to drive a high performance, high support culture

Skills:

· Excellent communication skills – able to translate complex information to lay audience’s

· Collaborative, supportive and able to effectively manage competing priorities

Why Join Us?

· Flexible Working: Hybrid options for work-life balance.

· Professional Growth: Training and career development opportunities.

· Health & Wellbeing: Access to an EAP programme

· Pension Scheme: Competitive contributions.

· Generous Leave: Annual leave plus public holidays.

· Supportive Culture: Collaborative and inclusive environment driven by the needs of people affected by sight loss.

Passionate about making a difference? Apply now to join our team.

· Deadline for applications 9am Monday 24th February 

· Please include a CV and covering note including your reasons for applying.

· First interviews will be held online w/c 3rd March 2025.

Role Summary

The Head of Apprenticeship Operations and Delivery sits at the heart of Ada’s apprenticeship programmes. They are responsible for the operational delivery of Ada’a apprenticeships across all sites, leading a cross-regional team to manage and deliver the compliant systems and processes required for exceptional apprenticeships, and oversee communications and support functions. The role is centred on the apprentices’ and employers’ experience and works closely with Ada’s central operations team.

Key Responsibilities and Accountabilities

• Leadership of apprenticeship operations: Lead on all operational matters, including leading and line managing the delivery and compliance staff. This includes: recruiting and inducting team members; holding 1:1s; setting objectives; setting priorities; reporting on key metrics; and identifying and recommending improvements.
• Systems: Lead on ensuring the systems and processes necessary for degree apprenticeship delivery are in place, collaborating with the central data and impact teams to transition to a new CRM and learner record management system.
• Enrolment and onboarding: Manage the process for the admissions, enrolment and onboarding of apprentices, and work with the Apprenticeship Partnerships team on the onboarding of new employers.
• Delivery logistics: Enable effective delivery of apprenticeship training, working through the team to ensure the smooth running of induction and delivery weeks. This includes liaising with site staff, teaching colleagues and skills coaches, and managing logistics for in person delivery.
• Apprenticeship compliance: Work with the team to ensure that Ada’s programmes are compliant with the latest funding rules, including:
• The collection and storage of necessary documentation during enrolment
• Management of the online Apprenticeship Service
• Establishment and maintenance of compliant templates for training plans and apprenticeship agreements
• Quality Assurance of data collected for submission to the Individualised Learner Record (ILR)
• Monitoring of work output of other apprenticeship teams to ensure compliance E.g in setting training plans and establishing off the job hours.
• Apprenticeship funding: Work in partnership with the Finance Team on the planning and reconciliation of apprenticeship funding
• Apprentice enquiries: Deliver an efficient system to manage apprentice enquiries, allowing them to be dealt with in a timely manner and delivering excellent customer service.
• Communications to apprentices: Oversee cohort wide communication of programme information, ensuring apprentices are equipped with clear and timely details about their courses, including but not limited to apprentice handbooks, delivery dates, venue details and how to access support.
• Data and reporting: Ensure effective apprenticeship data management, and work closely with the Impact and Information team to ensure that all data reporting is integrated into Ada's core online systems wherever possible
• The apprentice experience: Place the apprentices’ experience at the heart of operational delivery, ensuring the delivery of excellent customer service, and taking into account the needs of Ada’s apprentices at each stage of their journey.
• Health, safety and wellbeing: The Apprenticeship Operations team has a shared responsibility with the other teams within apprenticeships to ensure the health, safety and wellbeing of apprentices. You will collaborate with other colleagues, in particular the central college operations team (including site managers), the college safeguarding team (Designated Safeguarding Lead (DSL) and deputy DLSs), and skills coach team, to ensure the highest standards of provision and support, in the areas of: first aid provision, risk assessment, safeguarding of learners, fire safety, and wellbeing support. 

PERSON SPECIFICATION

The ideal candidate will be a highly organised and experienced individual with a proven track record in learner management and a strong commitment to delivering exceptional learner experiences.

The full details of the Essential and Desirable Criteria are outlined in the accompanying Job Description

Safeguarding

Ada, National College for Digital Skill is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share in this commitment. The successful candidate will be required to have an Enhanced Disclosure and Barring Service (DBS) check and references will be sought from previous employers prior to commencing employment. Other related pre-employment checks appropriate to the post will also be carried out.

We care about equity, diversity and inclusion

Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths.

Applicants with disabilities

Ada is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please contact us.

Sponsorship

Sadly, we are unable to offer sponsorship for this role so can only accept applications from candidates who have the legal right to work and remain in the United Kingdom.

Birchwood is a key charity focused on addressing homelessness, mental health, and social inclusion. We are committed to empowering our community through dedicated accommodation and support services. We seek a meticulous and proactive Finance Manager to oversee our financial operations and contribute to our mission through supporting strategic financial management and governance.

Job Summary

The Finance Manager will play a crucial role in managing the financial function of the Charity, ensuring the integrity and efficiency of our financial processes. The Finance Manager will also contribute directly to strategic financial planning and enhance operational efficiencies within the finance department. This position involves detailed oversight of financial transactions, compliance, and reporting, working closely with various funding bodies including local councils, NHS, and grant funders, as well as managing the financial aspects of properties owned by the charity.

As the UK’s leading dementia research charity, we’re working to revolutionise the way we treat, diagnose and prevent dementia. But we will not stop there. With your support, we will keep going until every person is free from the heartbreak of dementia. We exist for a cure.

We are seeking a highly skilled and motivated Legal Counsel to join our dynamic team. The Legal Counsel is responsible for advising and challenging senior colleagues, ensuring the provision of sound legal advice and guidance. They will oversee legal compliance, manage legal risk mitigation efforts and take ownership of legal processes to enable the smooth operation of our organisation.

This position will take accountability for developing and implementing the charity’s legal strategies, ensuring that legal risks are proactively identified, managed, and mitigated effectively.

Main duties and responsibilities of the role:

Compliance and Regulations

· Take ownership of monitoring and advising on changes in laws and regulations relevant to the charity, including but not limited to charity law, data protection, health and safety.

· Oversee the development and execution of strategies to address legal risks, obligations, and opportunities.

· Ensure compliance with applicable legal frameworks, to include the creation and maintenance of a legal register.

· Proactively identify, monitor, address, and report on legal (and where appropriate other business) issues of significance.

Contracts

· Take responsibility for drafting, reviewing and negotiating a variety of contracts including, but not limited to commercial, research, collaboration contracts and service agreements, ensuring compliance with relevant laws and mitigating potential risks.

· Oversee the provision of timely and pragmatic legal advice on matters of contract law, intellectual property rights, employment law, governance, and other relevant areas, ensuring alignment with our organisational goals.

Litigation & Dispute Resolution

· Take ownership of managing legal disputes, litigation, and other legal matters, ensuring effective collaboration with external counsel to safeguard the charity’s interests.

· Identify and address legal risks proactively and escalate more complex legal matters when appropriate.

· Provide specialist advice to ensure foreseeable legal risks are effectively identified.

Stakeholder Engagement & Training

· Be accountable for establishing and maintaining effective business relationships with internal and external stakeholders, overseeing the integration of legal input into decision-making processes.

· Take responsibility for developing and delivering training sessions and workshops to ensure employees and stakeholders are well informed on legal matters, contracts, policies, and procedures.

· Establish and maintain effective business relationships with internal and external stakeholders.

 

What we are looking for:

· Qualified solicitor or barrister in the UK, with a current practicing certificate, sound legal training in a well-regarded legal practice, and relevant post-qualification experience in-house and / or in private practice.

· Strong knowledge of contract law, and the drafting of agreements, negotiating contracts and developing compliance.

· Strong knowledge and understanding of UK legal frameworks, regulations, and compliance requirements applicable to charitable organisations.

· Ability to translate complex technical information into clear and accessible advice to non-legal stakeholders.

· Extensive demonstrable post-qualification experience.

· Solution focused, pragmatic, and able to apply legal knowledge and good practice in day-to-day work.

· Able and prepared to quickly develop a good understanding of new legal areas and issues which affect the organisation.

· Able to recognise when more complex and serious issues arise and escalate appropriately.

· Proven ability to independently lead initiatives, oversee multiple priorities and ensure deadlines are met in a fast-paced environment.

· Proficiency in MS Office 365 and other relevant software applications.

· Proven drafting, negotiation, analytical, and problem-solving skills.

· Strong ethical standards and a high level of personal integrity.

· Effective problem-solving skills with the ability to assess risks, develop effective solutions, and to exercise good judgement / initiative in a variety of situations.

· Confidence in presenting / communicating to groups of people and / or senior leadership.

· Detail-oriented with strong organisational skills and the ability to manage multiple priorities effectively.

· Ability to quickly establish personal credibility and to develop and maintain effective strategic relationships.

· Receptive to feedback and demonstrates flexibility, curiosity, and an ability to learn.

· Enthusiasm, commitment and motivation for work, and the achievement results

· Demonstrated ability to manage and take ownership of strategic relationships, fostering deeper partnerships across the organisation.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £65,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 16th February 2025, with interviews likely to be held week commencing the 24th February 2025. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK: Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

The Head of Central Services is a brand-new senior role that has been created to give a higher profile to, and enhance the importance of governance, H&S, Safeguarding and compliance across The Brick.

Key elements of the role include:

·     Drive a culture of compliance at The Brick by raising the profile of safeguarding, property standards and health and safety, by sharing the positive impact of compliance work, and by clearly communicating the risks of non-compliance.

· Support the Board, the Chief Executive and Operations Director in fulfilling their responsibilities for the proper governance of the charity, and compliance with relevant regulatory authorities and standards, including Property Compliance, H&S, GDPR and Safeguarding

·       Be the primary interface with key regulators and contractors including the Regulator of Social Housing and closely manage the relationship with each to ensure that The Brick remains in line with their existing requirements and is able to plan effectively for upcoming changes.

· Deliver a comprehensive health, safety and quality programme which meets The Brick’s legal, regulatory, and contractual obligations, particularly in the key risk areas, for example, safeguarding, health and safety, and accident and incident management.

· Ensure that The Brick has appropriate measures in place to safeguard the people we work with (who often have complex needs and vulnerabilities) and responds to feedback and complaints from clients, puts things right where we have got them wrong, and we learn the lessons for the future.

· Lead the organisation’s strategic and operational approach to risk management and mitigation and lead the organisation’s business continuity planning.

Are you an experienced leader looking for a fresh challenge where you can apply your expertise in leading high quality compliance and governance?

We are looking for a dynamic leader to join St Mungo's as the Director of Governance and Compliance, to play a fundamental role in ensuring good governance and compliance, safeguarding the interests of our clients, colleagues, donors, and stakeholders. In this pivotal role, you'll help us achieve our vision of rebuilding lives and ending homelessness.

The Director of Governance and Compliance will take accountability for driving a culture of compliance across St Mungo’s. Key responsibilities include:

• Lead strategic and operational risk management while providing effective leadership and team management.
• Serve as the primary liaison with key regulators, ensuring compliance with the Charity Commission and the Regulator of Social Housing.
• Support the Board and Chief Executive in maintaining proper governance of the charity.
• Act as safeguarding lead, ensuring client protection and addressing feedback and complaints.
• Deliver a comprehensive health, safety, and quality program that meets all legal, regulatory, and contractual obligations.

About you

We are looking for an adaptable leader who demonstrates the ability to thrive in a fast-paced and dynamic environment, who can demonstrate commitment to ethical conduct and compliance in all activities. To be successful, you will demonstrate:

• Senior experience in governance and compliance within a charity, registered provider, or similar organisation.
• Proven experience in managing relationships with key stakeholders, including the Regulator of Social Housing and the Charity Commission.
• Effective leadership and change management abilities, with a talent for motivating and developing staff.
• Proactive, results-oriented approach with a focus on continuous improvement and innovation.
• Ability to collaborate and build strong relationships with colleagues and external partners.
• Experience in health, safety, and quality assurance, ensuring programmes meet legal, regulatory, and contractual obligations.
• Knowledge in risk management, business continuity planning, and internal audit delivery is a plus, along with relevant qualifications such as Company Secretary or governance credentials.

Whilst our main office is currently in Tower Hill, London, where you will work for at least 2 days per week, we are flexible and encourage a blended working pattern including working from home and across other London or St Mungo’s regional hub locations. More details can be provided at interview stage.

How to apply

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.

To find out more and apply please go to the St Mungo’s careers page on our website.

Closing date: 10 am on 10 February 2025

We will be reviewing applications on a rolling basis and may close this advert early.

We are working hard to create a diverse and fully inclusive culture where everyone feels valued and we welcome applications from all under-represented groups, particularly Global Majority candidates who are underrepresented at this management level.

What we offer

• Excellent Development and Growth Opportunities
• A Diverse and Inclusive Workplace
• Great Pay and Other Benefits

About Us

The founder and sponsor of the Harris Federation, Lord Harris of Peckham, opened our first school in 1990. We have, over the past thirty years, implemented ideas and initiatives that have transformed the opportunities of pupils from working class and disadvantaged backgrounds. Harris academies are widely recognised as a force for social mobility. We are immensely proud of the role that our alumni are now beginning to play in the world and of what we believe our current generation of pupils will go on to achieve.

We now have over 50 schools educating more than 40,000 young people across London and Essex, and employ over 5,000 staff across our academies and head office. With the majority of our academies located in areas of high socioeconomic disadvantage, a high-quality education is key to the futures of the pupils we serve.

As a provider of employment and education, we value the diversity of our staff and students, and all our staff are equally valued and respected. We are committed to providing a fair, equitable and mutually supportive learning and working environment for our students and staff.

Our work will impact many generations to come, and our staff come from all backgrounds and walks of life, coming together to inspire young minds. We promote an inclusive culture that embraces the valuable and enriching contribution that all of our community make. We continue to be proactive in uplifting and supporting all voices at Harris.

To discover more about our culture, ethos and what it is like to work here, visit the page.

Main Areas of Responsibility

Reporting to the Primary Compliance Manager, you will support the provision of specialist advice and guidance on all aspects of safer recruitment, including DBS checks and relevant statutory vetting checks for staff in the Primary academies. This is a field-based role with frequent travel to all primary academies.

You will also ensure compliance and best practice to provide exceptional support tailored to each individual academy, setting standards across the primary estate.

You will use your excellent interpersonal skills to maintain a calm and professional manner in the face of many demands across the academies, working closely with multiple senior leaders in a fast-paced environment.

Training and professional development will be a fundamental part of the role, with opportunities to progress within the organisation.

For a full job description, please download the Job Pack.

Qualifications & Experience

You must have excellent administrative skills and a meticulous eye for detail. A background in education is not essential, although experience in pre-employment checks is preferable.

You will have integrity and initiative, as well as being highly capable, self-motivated, proactive, organised, motivational and leading by example.

A full person specification can be found in the Job Pack.

Professional Development & Benefits

If you would like to discuss the opportunity further, or if you have any questions, please contact us via email to arrange a conversation.

Before applying please ensure you download the job pack from our careers website, this will help with completing your application. Please note that we only accept applications submitted online before the closing date.

When applying, you will have the option to import your CV or use a LinkedIn profile which will auto populate the online application.

A reminder to check your junk mail for our email communications and add us to your safe senders list to ensure all future email communication is received.

Join Our Team as a Data Compliance Lead at MSI UK!

Are you a dedicated professional with a passion for safeguarding data and driving operational excellence? If you thrive in a fast-paced, mission-driven environment, MSI Reproductive Choices UK has the perfect role for you!

⌚ Hours: 35 hours
�� Contract type: Permanent, hybrid
�� Salary: £42,213.23 to £51,078.01 (dependant on experience and skills)

What can we offer you?
 

• �� Improve your work/home life balance – enjoy remote working with travel at least once a month.
• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme 
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

Your Role: Data Compliance Lead
As our Data Compliance Lead, you’ll play a vital role in embedding data protection best practices across our organisation. Reporting to the Senior Quality and Governance Partner, you’ll ensure compliance with UK data protection laws, safeguard client data, and contribute to continuous quality improvement. This is a pivotal role that combines technical expertise, stakeholder collaboration, and the opportunity to make a real impact.

Key Responsibilities:

• Lead the annual completion of the Data Security and Protection Toolkit.
• Manage Freedom of Information (FOI) and Subject Access Requests (SARs).
• Oversee data incidents and risks, escalating to the Information Commissioner’s Office when required.
• Conduct data compliance audits across services, ensuring GDPR and regulatory adherence.
• Develop and update policies, processes, and training for data governance and protection.
• Monitor industry and regulatory changes, ensuring MSI UK remains compliant and forward-thinking.
• Collaborate with IT and Cyber teams to maintain certifications like ISO27001 and Cyber Essentials Plus.

What We’re Looking For:

• Flexibility to travel regularly to satisfy audits and internal reporting at our clinics and hubs across the UK  
• Demonstrable experience with data compliance and governance, ideally in healthcare or not-for-profit sectors.
• Strong understanding of UK GDPR, Data Protection Act 2018, and related frameworks.
• Exceptional communication skills, with the ability to engage technical and non-technical stakeholders whilst taking initiative and show ability to work autonomously.
• Proficiency in tools like Office 365 and privacy tools and software (e.g., OneTrust).

Ready to Make a Difference?
If you’re passionate about data compliance and want to contribute to a mission that changes lives, we’d love to hear from you! Apply today and be part of a team that believes in choice, equality, and empowerment.

Servicing and Compliance Manager

Location: Leatherhead
Job Type: Permanent
Contract Type: Full time
Salary: £52k - £55k p.a. (depending on experience) plus benefits

About us:

Each year, we provide housing and support for more than 1,800 socially excluded and vulnerable people across Surrey, parts of Berkshire, West Sussex, and South-West London.
We make a difference to clients by enabling them to feel valued and supported. We have a strong sense of social responsibility and believe everyone should be able to live independent and fulfilling lives. Our values – respect, empowerment, responsibility, and excellence – guide everything we do.

The role:

We have been transforming lives for more than half a century, over this time we have successfully grown our services and developed strong relationships with our stakeholders, partners, and suppliers. We have ambitious plans, and we aim to continue to strengthen our activity and grow to support more clients in the future.

For this role we are looking for not only someone who has the required knowledge and experience, but has the drive, determination and vision to shape how we deliver our future services to meet the needs of our clients and Transform. It is an opportunity to make a real change and build on our existing service delivery within Asset Management.

We currently manage just over 900 units (living accommodation). The role will focus on the delivery of servicing and compliance across our stock portfolio to include gas maintenance, fire alarm servicing, fire risk assessments, etc and other contracts which are service chargeable such as grounds maintenance. These are currently delivered through our In-house repairs team and external contractors. Awareness of regulatory requirements is essential, and you will need to embrace IT. There will be regular contact and liaison with our Inhouse Repairs Team, Transform staff, external contractors, and clients, so good communication skills are required.
The role will involve frequent travel across our stock portfolio, so you will need to have suitable transportation. This is also a hybrid role, but there will be a need to be in our various offices as and when required.

We are ideally looking for:

• Can demonstrate where they have implemented and made changes around service delivery
• Experience in delivering and managing statutory servicing and inspection regimes within the sector.
• Delivering and managing cyclical works and contracts, including those which are service chargeable
• Management of trade operatives or direct labour, and external contractors
• Delivery of works against agreed performance indicators, contractual requirements and within agreed budgets.
• Evidence of a strong procurement background can produce specifications and ensure works are carried out to the required standard.
• Aware of property legislation and standards relating to social and supported housing
• Can organise their own workload and provide regular updates on progress.
• Good IT skills as this is a key part of the role.
• Good communication skills, especially dealing with staff and residents face to face.

Tick most but not all the boxes?

The best candidate rarely does! If you are excited by this role, share our values and feel you have most of what we are looking for, go ahead and apply – you could be exactly who we need.

Our benefits are great too, they include:

• 28 days annual leave per annum, plus bank holidays and one wellbeing day each year.
• The opportunity to buy or sell up to five days annual leave per holiday year.
• A defined contribution pension scheme and life assurance.
• A comprehensive range of discounts and wellbeing resources through our benefits platform.

Other things you need to know

At Transform we celebrate diversity and know that it is critical for our success. We work hard to make sure we’re inclusive, so we want to hear from anyone who is great at what they do and who shares our values.

If you need any adjustments during the application or selection process so you can do your best, just let us know. We will be happy to help.

We review CVs as we receive them and interview as soon as we have applications that look like a good match, so apply as soon as you can to avoid missing out.

You may also have experience in the following: Compliance Officer, Team Leader, Services, Service Manager, Project Management, Programme Manager, Programme Management, , Legislation, Regulation, , Policy Officer, Compliance, Compliance Coordinator, Compliance Advisor, Quality Advisor, Quality Assurance, Quality Assurance, Health and Safety Officer, Administrator, Administration etc.

REF-219 328

Are you passionate about compliance training and customer support? Do you have hands-on experience in delivering short-course training and want to use that expertise to help businesses improve their processes? If so, this Customer Support Manager (Compliance Specialist) role could be your next exciting opportunity!
 
Benefits
Salary: From £35,000 per annum (depending on experience)
Employment type: Permanent, full-time (part-time considered)
Working arrangements: Hybrid (once a week from the office)
Location: Doncaster
Other: Opportunity to shape and develop a newly created role
 
About the Organisation
Our client, a leading provider of compliance training solutions, supports businesses across multiple sectors with high-quality qualifications, e-learning, invigilator services, and training resources, with a strong focus on customer experience.
 
About the Role
As a Customer Support Manager (Compliance Specialist), you will be the go-to expert for both internal teams and external customers on compliance training delivery.
 
Key Responsibilities

• Offer expert guidance and support to both internal teams and external clients.
• Identify pain points in customer processes and develop practical, improved solutions.
• Maintain relationships with key customers to improve service levels and sales opportunities.
• Respond to inbound sales leads and assist in onboarding new customers.
• Identify and implement process improvements to enhance the customer experience.
• Create engaging social media content related to compliance training.
• Provide feedback on product developments and qualification updates.
• Support the vetting and recruitment of trainers and teachers.

 
Experience Required

• Strong experience in short-course compliance training delivery (Food Safety, First Aid, Health & Safety, Security, etc.)
• Knowledge of compliance training challenges and solutions
• Experience in customer service and managing customer relationships at various levels
• An understanding of quality assurance processes and commercial training operations
• Ability to analyse customer pain points and implement effective solutions
• Experience recruiting, vetting, and managing trainers or teachers (desirable)
• Excellent communication and problem-solving skills
• Ability to translate training delivery experience into customer support and service improvement

 
To Apply

• CV
• Covering letter (optional)

Interview Process
A one-stage in person interview
 
Deadline
ASAP

We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.

Your Fundraisers (YFR) specialises in supporting charities by helping them connect with individuals who want to make a difference. With over 15 years of experience, YFR has helped raise over £100 million for various causes. 

Role Description:

YFR is looking for a dedicated and experienced Training & Compliance Manager to join our team in a hybrid position. This full-time position will allow you to work remotely with a requirement to attend the office in Amersham once weekly.

You will be responsible for delivering and overseeing training programs, ensuring fundraising teams meet compliance standards, and monitoring performance to support continuous improvement. You will play a key role in ensuring our operations adhere to regulatory requirements while fostering a culture of excellence and ethical fundraising.

Key responsibilities include delivering training both in-person and online, conducting audits, providing feedback to teams, and ensuring that our fundraising operations across multiple offices maintain the highest standards of compliance. Additionally, you will collaborate with internal and external teams to implement training strategies and evaluate team performance through in-field observation, mystery shopping, and regular reporting.

Key Responsibilities:

• Deliver engaging and informative training sessions both online and in person, ensuring all fundraising teams are well-prepared to meet performance and compliance standards.
• Oversee compliance across internal teams and subcontractors, ensuring alignment with the Fundraising Regulator, Chartered Institute of Fundraising, and YFR’s charity partners.
• Conduct audits and assessments of fundraising teams’ work, including in-field observations and mystery shopping, to ensure compliance and performance.
• Provide ongoing support to fundraising teams, offering guidance and feedback to enhance individual and team performance.
• Monitor and report on the effectiveness of training programs and compliance strategies to senior leadership.
• Travel to regional offices, including Manchester and Birmingham, once or twice a month for in-person training and compliance evaluations.
• Stay up-to-date with fundraising regulations and best practices, ensuring all operations remain compliant.

Qualifications:

• Proven experience in training program development and compliance oversight.
• Experience in monitoring performance and providing support to fundraising teams.
• Strong communication and interpersonal skills, with the ability to engage, motivate, and inspire teams.
• Deep understanding of fundraising regulations and best practices within the charity sector.
• Attention to detail, strong analytical skills, and the ability to assess and report on compliance.
• Ability to multi-task and manage multiple projects and priorities.
• Previous experience in the charity sector or with non-profit organisations is highly desirable.
• A valid driver’s license and access to a car is an advantage for travel requirements.

Why YFR?:

• At YFR, we believe in supporting our staff as they grow and develop in their careers. As part of our commitment to excellence, we provide continuous training and opportunities for career advancement. You’ll work in a collaborative and supportive environment, with the chance to make a tangible impact on the success of our charity partners.
• Salary: £28,000-£30,000 basic, with OTE of £45,000

Are you highly organised, motivated by your Christian faith and have excellent system and administration skills that will help support our Programmes team? Do you want to be part of supporting vulnerable communities across the globe to access the healthcare they need through the delivery of essential medicines and supplies? 

IHP’s vision is to see a world in which all suffering due to lack of healthcare is eradicated. Our Christian faith underpins all that we do. It motivates us to care for those in need, and give our best in all circumstances, as an expression of God's love. We serve the poor in health without regard for ethnic or religious background, focusing on where the need is greatest.

The Programmes team are looking to recruit a Programmes Administrator to support administrative functions across key programmatic areas and to provide general administrative support to the Programmes Team.

This role involves close collaboration with other departments, particularly in the Corporate Partnerships, Logistics, and Compliance teams, to ensure the efficient and effective placement of medicines and medical supplies in compliance with regulatory guidelines and best practices.

Additionally, the role provides administrative support for cross-team activities such as fundraising and communications, as well as for organisation-wide initiatives. This position is ideal for someone with strong administrative skills who is seeking a programme-facing role in a dynamic and supportive environment.

Person Specification

-   Experience of administration and record keeping to a high standard
-   Experience of working with data and systems
-   IT literate in all major MS Office applications
-   Highly organised, efficient and self-motivated
-   Excellent written communication skills
-   Strong interpersonal skills and ability to adapt as part of a small team
-   Ability to work with competing priorities, deadlines and targets
-   A commitment to accuracy, numeracy and excellent attention to detail
-   Ability to work within a regulatory/compliance framework
-   Committed to IHP's Christian Ethos and Values
-   Willingness to work flexible hours including occasional evening or weekend work 

The following would be desirable:

- Experience of managing relationships with external stakeholders
- Understanding of the international development, humanitarian or global health sectors

For further details regarding responsibilities and person specification, please see the job description.

IHP is an Equal Opportunities Employer and is committed to working and embedding diversity and inclusion in all areas of our work including recruitment and selection. We actively encourage applicants to inform us of any specific support or reasonable adjustments we can make in the recruitment process (eg for disability or neurodivergence) and will continue this conversation into employment, as appropriate. 

Staff regularly spend time together praying for IHP’s work and there is an occupational requirement for the post holder to have a personal commitment to the Christian faith.

Applicants must have the legal right to work in the UK.

IHP Staff Benefits

• 25 days annual leave plus bank holidays 
• Specsavers eyecare vouchers
• Life Insurance and Critical Illness Cover
• Health and wellbeing support 
• Bike2work scheme
• Training and development opportunities
• Hybrid working/Modern office near Chancery Lane tube station

We have an active Equality, Diversity and Inclusion staff working group.  Our staff describe our culture as 'inclusive', 'dynamic' and 'rewarding', a place where you will be supported to 'thrive professionally and personally'. A new starter has described IHP as a place which 'puts people at our heart'. 

Join a dynamic team where your skills are valued, your voice is heard and you have the space to work independently and develop!

Applications will be reviewed as received and interviews will be held when required so please submit your application at the earliest opportunity.

About Lord’s Taverners

The Lord’s Taverners exist to positively impact the lives of young people facing the challenges of inequality. We work to provide inclusive and impactful cricket programmes, empowering young people with disabilities and from disadvantaged communities to develop the knowledge, skills, capabilities and confidence required to overcome the challenges of inequality, raise their aspirations and reach their potential. 

Lord's Taverners are an evolving and transforming Charity with a heritage of 75 years, with an ambition to impact the lives of more young people than ever before. 

Lord’s Taveners is committed to equality, diversity and inclusion among our workforce, and eliminating unlawful discrimination. Our workforce should be truly representative of all sections of society and the communities we serve.

Each employee should feel respected and able to give their best.

Our values: We Include, We Inspire and We Empower drive everything we do. 

About the Role

We are seeking an conscientious and organised individual to join Lord's Taverners as our People and Operations Assistant. They will provide support and assistance to the People Manager to deliver a best practice people journey for all Lord’s Taverners employees. Alongside this, the role will work within the Finance and Operations Directorate to provide support and assistance to best practice governance with various governance and compliance tasks to support our operational functions. This is a matrixed role that will work primarily across both the People and Programmes and Finance and Operations Directorates.

Benefits

- 25 days annual leave + Bank Holidays 

- Five additional holiday days between Christmas and New Year 

- Pension contribution of 6% 

- Group income protection (long-term incapacity pay) 

- Critical illness 

- Life assurance (death in service) 

- Health Cash Plan 

- Enhanced maternity and paternity leave pay 

- Employee Assistance Programme (Health Assured) 

- Two volunteering days 

- Birthday day off 

- Season ticket loan 

- Flexible working 

- Wellbeing plan 

Hybrid Expectations

This role is based out of HQ (London based) in a co-working space with other charity organisations. There is a minimum requirement to attend at least 2 days per week.

First Stage Interview

Thursday 13th February

Second Stage Interview

Wednesday 19th February

Position: Quality Manger
Hours: Full-time (35 hours a week)
Contract: Permanent
Location: Office-based in London with flexibility to work remotely
Salary: Starting from £32,301 per annum plus excellent benefits
Salary Band and Job Family: Band 2*, Charity
*you’ll start at our entry point salary of £32,301* per annum, increasing to £34,320* after 6 months service and satisfactory performance and to £36,338* after a further 6 months.

About us

We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.

Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.

Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.

Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.

About this job

We're looking for an experienced policy and compliance expert, with exceptional organisational skills, the ability to understand complex regulations and processes, and communicate simply and effectively.

At a time of transformative and exciting change within the organisation, you'll be responsible for developing Engagement and Income Generation (EIG) policies, compliance and Continuous Improvement (CI).

You’ll work with the MS Society Governance function and support relevant EIG Policy Owners to ensure all EIG policies are reviewed, clear, concise and documented, and all policy and regulatory areas are compliant with adequate assurance.  You’ll develop and oversee annual plans for EIG policy and compliance development, reviews, reporting, audits and training.

As EIG CI Lead, you’ll work with MS Society CI function, to champion, develop, and implement CI activities within EIG, and in line with MS Society CI organisational framework, including principles, standards, methodology, and documentation.

You will also provide support for various other ad-hoc EIG activities and initiatives that support quality improvement within EIG.

Closing date for applications: 9:00 on Monday 17th February 2025

Interested?

PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.

Equal Opportunities 
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.

We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application. 

Disability Confident Employer 
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.

You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.

If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.

More about our employee benefits:
We have a wide range of employee benefits including (but not limited to): 

Encouraging work life balance

• 38 days paid annual leave (including bank holidays), pro-rata for part-time
• More annual leave entitlement, based on length of employment
• Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us) 
• Flexible working options 

Caring for you and your family 

• Generous sick pay entitlement
• More sick pay entitlement, based on length of employment 
• Opportunity to buy and sell annual leave in each calendar year 
• Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis 
• Enhanced leave for new parents 
• Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
• Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
• 10 days paid disability leave a year, pro-rata for part-time 
• 10 days paid carers’ leave a year, pro-rata for part-time 
• Cycle to work scheme 
• Death in service scheme
• New family-friendly benefits, including paid leave:
  • In the event of miscarriage or still birth 
  • To support fertility treatments
  • For antenatal appointments for both parents

Thinking about your finances 

• Enhanced salary sacrifice pension scheme
• Discounted season ticket loan and interest-free emergency loans
• Give as you earn to support other charities of your choice before tax
• New employee portal including lifestyle savings vouchers and personal wellbeing

Enriching your life at work

• Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
• Yearly internal apprenticeship opportunities
• New, modern offices that embrace working together both in-person and remotely 
• Various opportunities to influence how we internally operate (including surveys, and focus and committee groups) 
• Active and supportive internal employee networking groups for collaboration and peer support 
• 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community) 
• 2 days paid leave a year for volunteering with other charities during normal

Safeguarding 
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.

This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.

We recognise our particular responsibility to make sure vulnerable adults and children are protected.

We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.

Your right to work in the UK 
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.

You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.

No agencies please.