Community Support Manager Jobs in Manchester

We’re recruiting for a Volunteer Officer to join our team.

ReachOut is a national youth development charity and a strategic partner for schools. Through collective mentoring and engaging activities, we build socio-emotional skills that transform outcomes for young people constrained by circumstance.

Our Volunteer Officer is responsible for the recruitment, onboarding, training and development of our volunteers – particularly those from our community partners. This role ensures that volunteers have a fantastic experience across a range of ReachOut opportunities that are highly impactful for the young people that we work with. The postholder will also play a key role in developing the ongoing training offer for volunteers and building networks with community organisations across our regions.

2025 is an exciting time to join ReachOut as we launch our new organisational strategy. You’ll be joining a friendly and supportive team, helping us make a real difference to the lives and futures of young people across London and Manchester.

At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester.

Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can, not only build resilience, but identify further risks and offer preventive support now and in the future. At Gaddum, we believe that by supporting individuals, we ultimately help support entire communities.

Job Summary

Community Mental Health Transformation is part of a long-term plan to improve mental health services. Gaddum has been commissioned to support the facilitation of mental health lived experience in Community Mental Health Transformation in Manchester.

This role will ensure Lived Experience is a crucial partner in the collaborative approach, which will enable more responsive and accessible services. The collaborative includes Greater Manchester Mental Health Trust, NHS Greater Manchester Integrated Care, leaders from local Voluntary and Community Sector organisations, Primary Care, Public Health.

Job Purpose

To lead and coordinate initiatives that amplify the voices of individuals with lived experience by embedding co-production principles into program delivery. The role aims to create inclusive opportunities for meaningful involvement, ensuring equal representation, capacity-building, and the removal of participation barriers.

Through collaboration with stakeholders and partners, this position supports the development, supervision, and recognition of lived experience representatives, fostering their contributions to service transformation while building pathways for their continued personal and professional growth. Additionally, the role ensures effective Lived Experience Coordinator – Manchester December 2024 communication, reporting, and evaluation to share insights, measure impact, and support service improvement efforts.
 

Main Duties and Responsibilities

• Reestablish a Lived Experience group, reviewing potential membership gaps and forward steps.
• Ensure the underpinning principles of coproduction are embedded with balance of professionals and lived experience representation.
• Attend the Transformation Group and other key meetings attached to the programme.
• To support Lived Experience representatives to lead on ethnographic story collection across the programme.
• Develop unpaid Peer development opportunities with Lived Experience representatives, providing Peer supervision.
• Identify and, wherever possible, remove barriers to panel member participation including but not limited to travel, childcare, carer responsibilities and translation costs.
• Ensure Lived Experience Representatives receive inductions and training suitable for their level of engagement.
• Coordinate regular meetings and events via a hybrid approach of face-to-face and virtual
• Manage the recruitment specific additional members for each of these opportunities, depending on the theme of the event.
• Ensure that panel members, whether from the core group or single invitees, are properly off boarded.
• Assist Lived Experience members to capture their experiences into their CVs or find opportunities in the community where people with lived experience are needed to help change services.
• Regularly communicate with Manchester Living Well, providing training and awareness raising and relevant updates and opportunities for co-production.
• Provide specialist information, guidance, and support about service user involvement to Adult Social Care staff, partners and stakeholders across a range of services and departments.
• Maintain records and data and to provide regular monitoring reports and outcomes, including end of project evaluation report.
• Contribute to Gaddum newsletters, website, and meetings, sharing information and learning form the programme.

Moving Medicine is an award-winning initiative of the Faculty of Sport and Exercise Medicine UK (FSEM) aimed at improving health through physical activity. It provides healthcare professionals with practical tools and evidence-based resources to promote physical activity in clinical practice. Moving Medicine is our free, award-winning initiative, designed to provide clinicians and allied health professionals with accessible, evidence based, condition specific information to help give advice on physical activity at all stages of a patient’s treatment pathway.

We are expanding our impact through the development of additional Moving Medicine resources for patients. This will include managing the build of a new patient facing Moving Medicine website; the development of resources with our Moving Medicine Clinicians and partners; and working closely with our partner organisation Nuffield Health to demonstrate social impact.

Our partner Nuffield Health is the UK’s largest healthcare charity, driven by its purpose to build a healthier nation. Through our hospitals, fitness and wellbeing centres, and innovative community rehabilitation programmes, we support people to live healthier, happier lives.

FSEM and Nuffield Health’s partnership is based on our shared mission is to educate, encourage, and provide tools for people living with long term conditions to adopt movement as a vital component of their health journey. By improving readiness for change and increasing activity levels, this partnership strives to reduce the burden of non-communicable diseases and improve the quality of life for individuals across the UK.

We are seeking an experienced and motivated Project Manager to join our dynamic team.

To see the full job description, and to apply please visit our website.

Are you ready to take on a new challenge with a leading charity making a real difference in brain tumour research?

Community Fundraiser – Essex, Suffolk and Norfolk
Salary: Circa £31,000
Reports to: Community Development Manager - East
Direct Reports: None
Location: Home based, covering Essex, Suffolk and Norfolk
Contract: Permanent
Hours: Full Time, 35 hours per week

Brain Tumour Research is seeking an experienced and motivated fundraiser to join our team as we prepare to move into 2025 and increase our supporter base across Essex. 

As a key part of our fundraising efforts in a high-performing region, you will have the opportunity to drive income generation through a variety of initiatives, including challenge events, fundraising groups, and corporate partnerships such as charity of the year

Key Responsibilities: 

• Generate income across a range of community fundraising initiatives and events 
• Steward supporters to help drive the charity’s fundraising activities and growth 
• Work with the fundraising team to develop and maintain strong relationships with fundraisers, donors, partners, and key stakeholders 
• Contribute towards the growth and success of fundraising efforts, ensuring a sustainable income stream for the vital ongoing funding of brain tumour research

Requirements: 

• At least one year of fundraising experience, with a proven track record in income generation 
• Strong experience in supporter stewardship
• Excellent communication skills, with the ability to engage and inspire supporters and partners alike 
• Passion for Brain Tumour Research and its mission to fund research and ultimately find a cure

About Brain Tumour Research

Brain Tumour Research is an exciting, innovative and ambitious charity. We are passionate about finding a cure for brain tumours through the establishment of dedicated Brain Tumour Research Centres of Excellence around the UK.

We are invested in our employees and are proud to be accredited by Investors in People.

This is a fantastic opportunity to make a tangible impact and help us to grow our supporter base across Essex. If you’re looking for a rewarding challenge, we would love to hear from you! 

Closing date: Thursday 16th January 2025
First interview dates: From Thursday 16th and Friday 17th January

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Candidates may also have in experience in, or be looking for a career in: Fundraising, Donor Engagement, Community Events Coordinator, Public Relations, Trusts and Foundations, Fundraising Coordinator, Volunteer Coordinator, Fundraising Officer, Fundraising Executive

No agencies please.

About the Role

As a passionate professional in the identification, development and management of a wide range of relationships in support of our programme partnership, you will ensure the Career Ready programme in Glasgow and West areas (currently Inverclyde, West Dunbartonshire, Renfrewshire and South Lanarkshire) continues to thrive, which includes securing charitable donations from supporting partners. Your responsibilities for the area, will be as a team of two, alongside our other Regional Manager for Glasgow and West areas given this is our largest area in Scotland.

This role requires experience of partnership and account management and the scale and ambition of our social mobility work means you will need to be well organised, confident and able to positively influence a wide range of people including headteachers, teachers, CEOs and HRDs.

You will identify and approach opportunities that are well researched and pursue with unswerving perseverance. It’s also a great chance to develop personally.

Regional Managers are responsible for leading our work which involves growing, developing and maintaining the employer and education partnerships that deliver the Career Ready programme. This includes the Local Advisory Board, local authorities (key stakeholders), schools (we have a member of staff in each school who coordinates), the Developing the Young Workforce Regional Group, and the many employer organisations and their people who volunteer as mentors, provide paid internships and deliver masterclasses.

By assimilating what, why, when and the how of our work, you will be able to:

1. Lead, grow and develop our Career Ready partnership in Glasgow and the West, optimising the programme experience for all stakeholders and securing the engagement of employer support for the programme of approximately 300+ students each year who will participate in the 18-month long Career Ready programme annually.
2. Support programme delivery, stakeholder engagement and business development by working closely with the Career Ready Glasgow & West Local Advisory Board, the other Career Ready Glasgow & West Regional Manager, the Head of Programme & Operations, Partnerships Manager and the Career Ready Regional Manager Scotland team all who are focused on quality, impact and sustainability underpinned by attention to detail via efficient and effective processes. You will be supported by and work with the Career Ready Scotland Operations Team to maintain thorough data and management information for the area.

Find out more

You can find out more about the role, and working at Career Ready, in our candidate pack.

• £34,000 – £37,500 DOE
• A working from home allowance of £300 pa is provided
• Annual leave: 25 days holiday plus bank/public holidays plus 2 additional days in the summer. In addition, Career Ready is closed between Christmas and New Year. Career Ready also allows flexible use of some Bank & Public Holidays
• 6% of salary contribution to a private pension subject to an employee contribution of 3%
• Access to both our Reward Gateway Portal and an Employee Assistance Programme
• Interest-free season ticket or bicycle purchase loans
• Business expenses including mileage allowance for car usage

How to apply

Please visit our website for full details of how to apply.

Timetable

Closing date (early applications encouraged): 19 January 2025

Interviews will take place on 23 and 24 January 2025

Are you a Marketing and Communications Manager, who loves planning? In this new role at an international health education membership organisation, you will develop, lead and implement communications and marketing strategies and campaigns that will enhance the organisation's reputation and drive engagement and growth.

This is a new role, as part of building a new management team to support the senior leadership team of small work team, who punch above their weight! You will have 2 creative officers to support you in this role, whilst you plan ahead, and find new ways to gain a bigger audience, through strong organisational skills, and effective marketing. You will enjoy communicating the breadth of offerings they have and provide- including resources, training, an annual conference, - to a vast and complex audience base.

· Salary £37,000, plus 31 days holiday (including bank holidays)

· Remote, with travel once every 2 months to meet as a team, and a week trip for the annual conference.

· Full-time hours, permanent role. Flexible working styles.

You will have experience as a Marketing and Communications Manager within a membership or non-profit organisation, with experience developing and executing integrated strategies, across content, campaigns, digital marketing, brand development, media relations and stakeholder engagement.

The organisation will review applications on a rolling basis, if keen please apply ASAP. I look forward to telling you more about this unique opportunity to join an organisation at an exciting period of development.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Role description

 The Research Programme Manager (RPM) is a key member of the HACT Services Team, with responsibility for successfully managing the delivery of research and consultancy projects across HACT’s Services portfolio. HACT’s Services portfolio has four key workstream, including: social value, health, data and housing and communities.

The RPM role involves the design and development of research and consultancy projects; set up and ongoing management of these projects; and effective engagement with HACT colleagues and Associates, partners and other stakeholders to ensure that work is delivered to a high standard of quality. The ideal candidate will bring strong programme management skills, interest in HACT’s areas of work, and a proven track record of managing research and consultancy projects throughout the project lifecycle.

Responsibilities

 Key responsibilities include:

• Leading on the design, set up, management and delivery of multiple research and consultancy projects across the HACT Services portfolio.

• Implementing robust project management processes and protocols, in line with best practice. This will involve routinely reviewing risks, issues and progress and taking actions as necessary to ensure minimum impact on project deadlines.

• Developing and implementing appropriate research methodologies, evaluation

strategies and research tools and analysis into research and consultancy projects.

• Leading on the production of high-quality research and consultancy project outputs, including formal outputs, informal progress updates to customers/partners etc, with input from the Head of Services and other colleagues as relevant.

• Providing support to project teams, including Associates, to ensure work is delivered to time and quality expectations, and within budget. This will involve coordinating and managing resources and information flows and ensuring quality assurance process take place on project outputs.

• Liaising with customers to set up and deliver projects, including leading on initial scoping work and development of project plans, progress meetings with customers and functioning as the nominated key project contact at HACT.

• Working with HACT’s communications team to develop powerful case studies, highlighting successful outputs and outcomes of the projects.

• Supporting income generation, in collaboration with other HACT staff, including contributing to research tenders and developing project ideas.

• Representing HACT with key stakeholders and at sector events.

• Staying abreast of issues in the social housing, built environment and health sectors, and feeding these into HACT work.

• Undertaking any task that may be requested from time to time that may be consistent with the nature and scope of this post.

• Travel and occasional overnight stays across the UK will be required.

Skills and Experience

Essential 

• Minimum three years of experience of managing the delivery of research and/or consultancy projects to meet funders’ requirements, including to time and quality
• expectations, within budget.
• Strong Project Management skills, with the ability to manage multiple projects and project teams simultaneously to tight deadlines.
• Strong organisational and planning skills, that ensure work is effectively prioritised to meet deadlines.
• Excellent time management, with the ability to work on multiple projects
• simultaneously and to tight deadlines whilst maintain quality.
• Ability to develop and utilise appropriate quantitative or qualitative methods and tools to support high quality research and analysis.
• Proven skills in writing for and speaking to a range of audiences to ensure impact
• Well-developed communication and interpersonal skills with the ability to engage a range of audiences, stakeholders, funders and partners using different media.
• Experience in developing research proposals and track record of securing funding.
• Ability to work under own initiative, be flexible, and have a proactive approach to problem solving.
• Understanding and application of a range of research methods, including qualitative and quantitative methods

Desriable

• Experience of working in the social housing sector, built environment sector, community sector, or voluntary sector.
• Understanding and application of different evaluative approaches, including process and impact evaluations, Theory of Change
• Understanding of social housing, build environment, community, health or social impact

About HACT

 HACT’s products, services, consultancy, and research helps organisations to:

• Calculate social return on investment with rigour by using our Social Value Banks.

• Broker housing and health partnerships, demonstrate the importance of housing in delivering health outcomes and integrate housing into the delivery of health services.

• Measure impact, understand communities and demonstrate the value of community investment work through our insight tools.

• Provide a forum to network with partners to complement and strengthen success of delivery through our Centre for Excellence in Community Investment.

• Connect, share ideas and innovation, and develop sector specific tools such as the UK Housing Data Standards.

• Identify cost benefits, evaluate performance, and deliver strategic insights.

We are a deeply committed team, working with individuals and organisations who share our vision for impact, innovation, and collaboration within social housing and beyond.

We are excited to announce that we are looking for a motivated and compassionate veteran with experience in addiction recovery, mental health services or veteran welfare to help us expand and develop the SMART Veterans Programme in Scotland. We will be actively interviewing for this role as suitable candidates come forward, so we reserve the right to stop accepting applications earlier than the stated deadline.

You need to have experience of working with vulnerable people, or in supporting the welfare of individuals, ideally military personnel or veterans. Facilitation of meetings, training and group sessions is essential as is your knowledge of the needs veterans have when they leave service. You should have knowledge of best practice in facilitation and possess good presentation skills. Knowledge of what addiction recovery is and how recovery programmes work is important with knowledge of the SMART Recovery 4-point Programme being highly beneficial.

We accept applications from individuals who have lived experience of addiction either directly or through family and friends, and be able to demonstrate living a balanced life. You need to demonstrate excellent communication and organisational skills, be able to motivate yourself and others and manage your time efficiently. Self-motivation is crucial as this is a home-based role with lots of virtual meetings. We will also consider a secondment from existing employment elsewhere.

Experience working with or being a volunteer is essential and experience of delivering training would equip you well for the role. The ability to support people with adverse lived experiences in a grounded manner and be able to provide support within professional boundaries is very important. Giving and receiving feedback, gathering data and other evidence to inform service development, and exercising reflective practice are all essential attributes.

The role is home-based, and you will be provided with all office equipment and a travel budget as needed. In order to manage your time and travel effectively you will need to be comfortable forming and developing relationships online, attending and hosting meetings via zoom or MS Teams (this is both business meetings with partner organisations and mutual aid recovery meetings). You will be required to conduct national travel and occasional overnight stays, visiting SMART meetings and facilitators in your area delivering a package of support to facilitators and our partners, helping the charity to grow by helping to generate new business. There are also team development residental trips away with the SMART team every year.

In addition, you will contribute to the global development of SMART Recovery via veteran orientated projects identified by SMART Recovery International. It is essential that you can travel and work flexibly to meet the needs of the role.

Job Title: Known internally as Senior Relationship Manager

Location: Home based covering the North-West of England. Candidates should ideally reside in the area and have access to a car as there is a requirement to be able to travel across the region to attend meetings, events and training

Hours: 35 hours per week

Contract type: Permanent

Salary: £38,409 per annum

What we do: We help young people through cancer

How we work: We’re Determined, United, Spirited and Kind

What we are looking for:

• Someone who can drive a high level of engagement to proactively identify, support, and retain our supporters. They will have strong communication skills, with the credibility and authority to inspire others
• Someone with a successful track record of building strong internal and external relationships and generating income from community and corporate opportunities
• Someone with a growth mindset who is solution focused. Someone who can manage their time and workload, and utilise our given processes, systems, and parameters to overcome barriers
• Someone who can deliver a personal portfolio within an overall Regional Fundraising team target, demonstrating an understanding of how to mitigate risk and maximise return on investment.

What we offer:

• Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3 or 4 day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
• Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
• Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
• Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
• Health Cashback Plan: access a health cashback plan to cover medical expenses.
• Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
• Discount scheme: access exclusive savings at various high street retailers and gyms.
• Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.

How to apply:

You will need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.

Key dates:

Applications by the end of Wednesday 15th January 2025. First interviews w/c 20th January 2025 and second interviews in Manchester on the w/c 27th January.

Our commitment to inclusion and accessibility:

At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind. We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people.

Should you require any assistance or adjustments to support your application or interview process, such as additional time for tasks, meeting the panellists beforehand, information in another format or a different interview format (online/offline/in person), please don’t hesitate to get in touch with the HR Team.

We are a Disability Confident employer which means we have committed to offering interviews to disabled candidates who meet the essential criteria for the role listed under the 'What you'll bring to the team' section of the job description. If you would like to opt into this scheme, please tick yes on the application form.

Privacy and Safeguarding:

At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).

For information on how we collect, store and process personal data please get in touch with the HR Team.

If you are an experienced finance manager looking to utilise your experience in the charity sector, this could be the role for you!

Canine Partners' mission is to transform the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.

To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Finance Manager to join our dedicated Finance team.

This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.

What you will do:

Working alongside the Director of Finance and Resources you will ensure the charity's finances are utilised in line with our mission. Leading an established and dedicated team of two, you will oversee all the financial activities, reporting and analysis, whilst improving and maintaining tight financial controls. Undertaking a number of routine tasks, you will also manage monthly management accounts, journals, and year-end accounts.

It is an exciting time to join us, as the charity marks its 35th anniversary this year and we will be doing a lot to celebrate! We have recently launched our 5-year plan, which has been shaped in a large part by the finances and financial modelling; this work will continue to become more detailed and accurate as we move through the 5-year plan, which you will play a key part in supporting using honed modelling, projecting and problem-solving skills.

What we are looking for:

• Qualified accountant (CIPFA/CIMA/FCA/ACA/ACCA) with relevant senior financial experience.
• Strong ICT skills including database (Office 365, MS Excel in particular).
• Broad experience of budget management and strategic planning (ideally in charitable settings but not essential).
• Flexibility, adaptability and ability to use initiative.
• Strong organisation skills and ability to manage deadlines.
• Proven experience of working within a financial environment and use of sophisticated digital accounting software.
• Effective written and oral communication skills.

It may be advantageous, though not essential, to have experience working in a related field or knowledge of the Charities Statement of Recommended Practice (SORP).

Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.

What can offer you:

• 33 days annual leave (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking (visiting and site-based staff)
• Dog friendly offices
• Flexible working hours
• Claimable business/travel expenses

This role can be delivered remotely from home. We will provide a laptop, additional screen, and mobile phone for use in the role.

If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.

Closing date: 05 February 2025
First interviews will take place online (via MS teams): Date to be confirmed.
Second interviews will take place at our National Training Centre in Osgathorpe, Leicestershire: Date to be confirmed.

Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive a high volume of applications.

We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.

You may have experience of the following: Charity Finance Lead, Finance and Operations Manager, Financial Controller, Head of Charity Finance, Finance and Resources Manager, Senior Finance Officer, Accounting and Finance Manager, Finance and Compliance Manager, Finance Team Leader, Strategic Finance Manager, etc.

REF-218 932

Prospectus is excited to be supporting our client in their search for a Fundraising Manager. The organisation is a social enterprise and non-profit that are dedicated to supporting refugees to realise their entrepreneurial ideas, and to make these a reality.

Coming from a myriad of backgrounds and over 60 different countries of origin, their community members share a desire to use entrepreneurship to take their destiny into their own hands; to improve their lives; those of their loved ones; and those of their clients & new communities.

They are looking for a fundraiser who has experience working in corporate fundraising and securing revenue from grant-making trusts and foundations. You should be able to demonstrate how you have secured and developed partnerships at each step of the process, ensuring that partnerships are ethical and aligned with the organisation's values.

You will identify 15 new leads and submit a handful of high value bids each year with a focus on trusts, foundations and corporate partnerships. You will manage the bid process and support the team when needed to find additional prospects. The successful candidate will be able to analyse complex data and write a compelling case for support. You will be an excellent communicator and demonstrate a passion for helping others to thrive!

This will ideally be a part time role, though there is the potential for it to be more full time. The role is mostly remote, with around 2 days a month in the office.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome candidates to apply regardless of age, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Flora at Prospectus.

 
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. To apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

Chapter One is an education charity that wants a world in which all children have the literacy skills needed to thrive. We close the reading gap by providing children with one-to-one support at the time they need it most. We work in eleven areas/regions of the UK and will support 3250 children in 2024-25.

Chapter One’s unique, Online Reading Volunteer programme pairs struggling 5 to 7 year olds with reading support volunteers who are working professionals. Volunteers use a bespoke internet platform and a voice connection to link – from their workplace or home – to a dedicated classroom laptop for 30 minutes a week, during the school day, over an entire academic year.  The results are transformative, boosting children's reading confidence and ability. 

This role is an exciting opportunity for someone to contribute to the work of our fast-growing charity. You will work as part of the Live Chat Team to provide immediate, real-time support to volunteers through our live chat system. This role ensures that volunteers have the assistance they need immediately; our analysts pride themselves in resolving technical issues quickly so volunteers can focus on their reading sessions with pupils. You will be the first point of contact for volunteers in need of assistance, so excellent customer service skills and a genuine interest in helping others is essential.

This split-day part time role is 15 hours a week, Monday - Friday for 39 weeks per year, as this is a term-time role. The working pattern will be three hours per day, 5 days a week, for 39 weeks of the year. This will include 13:00 - 15:00 every day, and we’re open to either 09:00 - 10:00 or 11:00 - 12:00 every day for the additional hour. Exact hours will be agreed prior to starting based on business need. This role will be subject to an Enhanced DBS check and the post-holder must be permanently based in the United Kingdom.

We are looking for someone to start as soon as possible, however, the exact start date will be discussed and agreed upon with the successful candidate.

This post is ideal for someone looking for part-time work from home, in term-time, in a role that has important value to early literacy.

Please do not send any applications or correspondence via the Chapter One website.

If you’d like to apply, please read the attached job description PDF and submit your CV and a covering letter. Your covering letter should:

• Clearly outline your suitability for this specific role

• Show your interest and passion for Chapter One, and the work that we do

Deadline for applications: 23:30 on Wednesday 22nd January. 

About The Role

We have a brilliant new opportunity for an experienced finance expert to join our Finance and Assurance team as our new Head of Transformation. Reporting to our Associate Director of Finance, you will be leading finance transformation and process improvement activities across the finance directorate. You’ll play a key role in driving forward continuous improvement and delivering those key improvements to maximize the benefit of our Finance team.

We have recently implemented a new finance system, Unit4 ERPx. This role will require you to lead and manage the post implementation phase of processes and ongoing transformation activity. Additionally, you will drive best practice financial management and process efficiency and consistency, ensuring that the Society maintains an effective financial control environment.

Alzheimer's Society has recently been named on the Sunday Times Best Places to Work 2023! We have achieved excellent scores for workplace happiness, pride, and job satisfaction. This is a fantastic achievement and we're incredibly proud as this is a great indication of how far we’ve travelled over the past few years.

We would love to welcome more outstanding people to join our exciting journey to make the greatest difference for people affected by dementia.

This is a homeworking role, but you may be required to travel to attend meetings, events and team-days, so you must reside in the UK, have the correct right to work documents to work in the UK and be comfortable/willing to travel to our offices (London or Birmingham) if/when required.

About you

• Experience of managing successful projects and working with operational teams.
• Experience of systems implementation and post implementation embedding new processes and transitioning through change to steady state.
• Hold relevant financial accounting professional qualification; ACA, ACCA, CIPFA, ACMA (or equivalent) with post qualification experience operating at a senior level.
• Experience driving continuous improvement of financial process and promoting a culture to support this in a large organisation
• Experience leading teams in operating effective financial control environments, adopting a mindset of continuous improvement to strengthen controls and operational effectiveness.
• Experience of Unit4 ERPx or other ERP Finance Systems – particularly post implementation.

Person Specification

• Verbal and written communication skills to liaise with a diverse range of stakeholders.
• IT skills and extensive experience/knowledge on using Microsoft packages.
• Be confident in communicating, influencing, negotiating and managing internal and external stakeholders.
• Work collaboratively and be able to prioritise your workload effectively.
• Excellent organisational skills and great attention to detail.
• Advocate for Alzheimer’s Society, demonstrating passion and resilience to make a difference.

About Alzheimer's Society

At Alzheimer's Society, we believe passionately that life doesn't end when dementia begins.  We are here for anyone affected by dementia, and we do everything we can to keep people with dementia connected to their lives and the people who matter most.

Everything we do is shaped by people affected by dementia. Their knowledge and experience are critical to bringing about real-world solutions. From choosing the most promising research through to telling their stories to raise awareness; they are the heart of this organisation.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We’re a national charity providing dementia support to a community that’s ethnically diverse, but we don’t reflect this in our senior leadership. This needs to change.

We need to ensure the voices around our table better reflect and understand the communities we exist to serve. We welcome applications from people of all backgrounds, particularly those from ethnically diverse communities who are traditionally underrepresented in the charity sector leadership roles.

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.

About The Role

Location: Home-based

Contract: Permanent

Alzheimer’s Society Local Services teams provide exceptional support, information, advice and guidance for people affected by dementia.  As a Regional Manager, you will be home based, leading and inspiring geographically dispersed teams across a large region, whilst working as part of a wider Services Management Team.  The areas you will be responsible for are Cheshire, Merseyside, Isle of Man, and Lancashire and South Cumbria. There are several contracts and funded services within the region, delivered by a large team.
Your role will be to provide strong leadership and management of our dementia support services.  You will be accountable for the delivery of services that meet internal and external quality requirements. You will work collaboratively to build relationships and engage external stakeholders, including Local Authorities and Health colleagues and Commissioners within an Integrated Care System setting. Influencing for system level changes whilst ensuring strong contract management is a critical part of the role.

About you

As an inclusive employer, and one that serves people with dementia across our whole community, we actively welcome applications from people with different backgrounds.  

- You will need to have experience of leading and managing teams in a health and social care environment. Experience of working in a dementia related role is not essential, but an understanding of person centred care and support is important.
- You will understand the need to build high performing teams, with great team spirit and a collaborative approach. 
- You will have experience of working from home or in the community, and you will be confident in building relationships and team engagement through a mix of virtual solutions and face to face team activity.  
- Ideally you will live within the North West of England regional boundary (areas listed above) and be passionate about making a difference for people affected by dementia. 
- You will have great interpersonal skills and as a strategic leader, you will understand the opportunities and challenges of leading service delivery across a dispersed geographical area.
- You will be comfortable with monitoring and analysing data and trends, making evidence informed decisions and ensuring quality standards are realised.   
- The right experience of delivering services, coaching and developing others, and a solution focussed approach are key.  
- You will have a commitment to building inclusive services, ensuring equity and valuing diversity.

You have a fabulous team of dementia experts, your role is to lead and inspire them to deliver to their best and thrive as a team, representing Alzheimer’s Society to a range of external stakeholders.

Advert Closing date: 22nd January

Interview Date: W/C 3rd February

About Alzheimer's Society

Dementia is the biggest health and social challenge of our time.

There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.

At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
 
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.

Our Values

We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.

Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.

Through our values we will make the greatest difference for people affected by dementia.

Equal Opportunities

We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.

We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.