Community Service Manager Jobs

As Supporter Care Manager you will play a key role in Viva’s Fundraising & Engagement team, building relationships with and providing exceptional supporter care to our donors – including individuals, churches and community groups. Your high level of organisation, strong administrative skills and love of engaging with a variety of people will ensure that Viva’s supporters have an excellent and personalised experience of Viva.  Through all this you will play a vital role in making it possible for Viva to achieve its goal of enabling more children to live life in all its fullness.

Your responsibilities will include:

· Supporter communication: engaging with donors by email, letters, phone or in person.

· Supporter care administration: ensuring accuracy in reporting and recording donations.

· Supporter engagement: coordinating supporter events (e.g. our monthly prayer Zoom meeting), representing Viva at church services and managing our presence at events.

· Fundraising & Engagement team support: supporting team communication and the Director for Fundraising & Engagement in team administration.

Operations and office support: ensuring Viva’s UK office runs smoothly.

This role will suit you if you:

• enjoy engaging with supporters and building relationships
• are highly organised, thrive on accuracy and have a keen eye for detail
• are quick to learn and engage with systems and data
• would love to join a welcoming, creative, supportive and international team

This is a full- or part-time role for Viva, located at our Oxford office in the UK with the option to also work at home. Some working time will be needed in the office on a weekly basis, but the exact split of office/home working time can be decided in conversation between the successful candidate and line manager.

Take a look at the full job description and person specification in the information pack and, if this is you, then apply today to be part of this incredible work, making a real and lasting difference for children.

Are you a talented and experienced Trusts Fundraising Manager? Come join our friendly and busy Fundraising Team in this full-time permanent hybrid role! This role will be based in our office in Oxford 2 days per week on average.

As the Trusts & Foundations Manager you will be responsible for generating income from grant making trusts and foundations.  You will take the lead on seeking out new prospects and nurturing existing relationships to significantly grow income. You will achieve this by researching sources of funding, devising individually tailored applications, maintaining excellent communications with existing and potential donor trusts and foundations, delivering an agreed income target as well as growing funding from these sources.

You will be a motivated self-starter with excellent writing, communication, and budgeting skills. You will develop relationships with ease and feel able to positively influence colleagues at all levels of an organisation. The position requires someone with a positive attitude who is determined and resilient. You will be responsible for managing a Trusts & Foundations Executive and will be a key member of the Philanthropy and Partnerships Team.

This is a great opportunity to make a real impact in an extraordinary children’s hospice charity. You will be taking on a successful and robust trusts programme which has great potential to grow and develop. The ideal candidate will have significant experience in trusts fundraising and a successful track record in growing income. Solid leadership and management skills are desirable.

Essential requirements include:

• Experience of trusts and foundation fundraising and able to demonstrate continual growth in expertise and results in this area.
• Experience in developing and delivering income and expenditure budgets. Numerate, including ability to understand and manage financial information.
• Excellent communication skills, including the ability to write concise and inspiring funding applications and to make presentations.
• Creative thinker, with ability to identify funding opportunities and match them with the right trusts.
• Confident to represent the charity and its work and build relationships with senior trust staff.
• Good understanding of the trusts and foundations fundraising environment and associated processes and different types of grant making bodies.
• Good interpersonal, influencing and relationship-management skills, at all levels.
• Ability to proactively plan and manage a varied and busy workload with strong attention to detail.
• Ability to work as part of a team and spot opportunities to grow and develop relationships for the good of the organisation.

Please note, we are reviewing applications as they come in and the advert may close early if sufficient applications are received.

For further details please see the job description and if you have any questions about the role please email

Helen & Douglas House offer the following employee benefits:

- 27 days holiday plus Bank Holidays, rising to 28 days after 3 years, and 29 days after 5 years of service.

- Flexible Annual Leave: buy or sell up to 5 days of Annual Leave per year.

- Life assurance x4 your annual salary.

- We are a direction agency for the NHS Pension Scheme.

- Group Personal Pension scheme with 7% employer contribution.

- Eye care voucher scheme.

- Cycle to work scheme.

- Octopus electric vehicle leasing scheme.

- Occupational sick pay and maternity pay.

- Enhanced maternity leave and shared paternity leave.

- A flexible working environment.

- Investment in your Continuous Professional Development.

- Employee Assistance Programme.

- Recommend a friend scheme.

- Commitment to Equality, Diversity & Inclusion. We welcome applications from all areas of the community and run regular in-house EDI-focused events and workshops.

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

(Internally titled Senior Community Fundraiser)
Salary: £27,800 per annum
Location: Milton Hospice - CB24 6AB
Hours: Full time, 37.5 hours per week
Working Pattern:  Monday-Friday, flexibility to work occasional evenings and weekends based on business needs.
Contract: Permanent

If you can demonstrate these 3 key qualities we would love to hear from you!

• A desire to make a difference to families in Cambridgeshire and West Essex
• A great communicator with experience of building long-standing relationships
• Enthusiastic, willing and ready for an exciting challenge where no two days are the same

As a member of the Community Fundraising Team you will contribute to the development and implementation of the wider Community Fundraising strategy, working with colleagues to embed a culture for fundraising success and support across the wider organisation.

You will be responsible for contributing to the team income target, growing and maintaining relationships with existing supporters, and developing new relationships and opportunities within Cambridgeshire and parts of West Essex.

You will inspire and motivate a variety of supporters to reach their fundraising goals effectively and efficiently through building great relationships and offering first-class support. You will be focused on uplifting income and spotting fundraising opportunities.

Responsibilities include:

• Organising and supporting fundraising events.
• Engaging with local communities to raise money and awareness 
• Proactively seeking out new fundraising opportunities.
• Working as a part of a wider team, contributing ideas and examples of fundraising success.
• Meeting income targets to ensure we can continue to support families across Cambridgeshire and East Anglia
• Reporting on budgets for your area and keeping an up to date pipeline of expected income
• Maintaining accurate supporter records on our fundraising database
• Delivering talks and presentations to organisations to secure long term support
• Stewardship; through telephone calls, emails, letters, meetings and presentations you will correspond with a diverse range of fundraisers and develop an understanding of how our supporters like to be communicated with individually
• Managing our group of fundraising volunteers

*A full UK Driving License and use of own car is essential for this role*

The benefits

• Enhanced holiday plus holiday purchase scheme
• Flexible / hybrid working
• Employee wellbeing support scheme
• Free eye tests & Cycle to work scheme
• Employer pension scheme (up to 7% employer contribution) inc. life assurance cover
• Enhanced maternity & paternity pay

The organisation

East Anglia’s Children’s Hospices (EACH) ensure the best possible quality of life and make every moment count for children and families across Cambridgeshire, Essex, Norfolk and Suffolk.  Our family-centred approach includes specialist nursing care, symptom management nursing, short breaks, wellbeing activities, therapies, care at end of life, bereavement support, counselling and volunteer services in the family home; all meeting the individual needs of the child, young person and whole family.

In 2020, all three of our hospices; The Nook (Norfolk), The Treehouse (Ipswich) and Milton (Cambridge) were rated OUTSTANDING by the Care Quality Commission.

Our people are central to our success. We have a talented workforce of staff and volunteers in Care, Fundraising, Retail, Facilities, IT, Finance, Marketing & Communications and Human Resources.

We employ around 400 employees and have more than 1,800 volunteers across the organisation, including 49 shops and a Retail Distribution Centre.

Closing date: 12th November 2024 at 23:59 BST.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Diversity statement

At EACH we believe in fostering a workplace where every individual feels valued and respected. We are committed to building a culture of inclusion where differences are embraced. We are actively seeking talent from all walks of life, recognising that diversity drives innovation, creativity and success.

Join us on a journey to create a more inclusive workplace, where everyone has equal opportunities to grow, contribute and succeed. We welcome candidates from all backgrounds to apply for opportunities at EACH and adjustments will be made to facilitate the application and selection process.

Please note:

EACH reserves the right to close this vacancy early, should we receive a sufficient number of applications.

This post is subject to a Disclosure & Barring Service (DBS) check prior to appointment.

It is a criminal offence for people who are barred from working in Regulated Activity (under the Safeguarding and Vulnerable Groups Act 2006) to apply for roles that require them to work unsupervised with that particular group.

EACH has a legal responsibility to ensure that its employees have the legal right to live and work in the UK. Therefore, if you are made an offer of employment, this will be subject to verification that you are eligible to work in the UK before you start work.

No agencies please.

We are recruiting a Policy and Campaigns Manager to take forward our work on household debt. This role plays a key part in our campaign to end the UK’s household debt crisis.

Over ten million people in the UK are now ‘overindebted’, meaning they are behind on bills or are finding their debt repayments a heavy financial burden. The crisis has been growing over the last decade but has increased dramatically because of the pandemic and the cost-of-living crisis. More and more people are now borrowing to cover bills and essentials.

Our campaign combines community organising with national level campaigning and advocacy work to bring the voices of those most affected by the debt crisis to the fore in debates on policy solutions. You will use your policy and campaigning expertise to help ensure the people most impacted by problem household debt have a say in influencing the policies that affect them. You will work on issues such as the growth in council tax debt and bailiff use, the huge build up in energy debt as a result of the cost of living crisis and making insolvency policy and practice fairer and more accessible so more people can get out of debt.

You will be a key member of our household debt project team, working alongside the Head of Campaigns, Head of Policy and Advocacy, Digital Campaigner and Lead  Organiser.

We are looking for someone with great policy analysis and advocacy skills, a strong campaigning mindset, and a passion for social justice. We are not expecting you to already be an expert in all aspects of the role or in household debt policy but are looking for someone with the potential to develop quickly. Crucially, you will also need to appreciate why taking a community organising approach and building the power of people affected by debt is important, though you do not need to have experience in community organising.

This role will require some evening and weekend working, though this will be infrequent.

We strongly value diversity and welcome applications from people from all backgrounds. We would particularly like to encourage applications from women and non-binary people, people of colour, people who identify as LGTBQIA+ and people who identify as working class or have done in the past. If you have a question about location or any other aspect of the role, please do get in touch.

Job Title - Research Manager

Contract - Permanent

Work pattern - Full time or 0.8 FTE (for flexible working, including term time working)

Salary - £42,000 - £48,000 per annum (or pro rata)

Location - Flexible, with an expectation of working at Coram’s campus in London on average at least once a week. 

We are looking for someone who is passionate about using their research and evaluation expertise, including involving children, young people and their families in research, to join our growing Impact and Evaluation team to help improve support for vulnerable children and young people, and ultimately make a positive difference in their lives.

About Coram and the team

Established as the Foundling Hospital in 1739, Coram is today a vibrant charity group of specialist organisations, supporting hundreds of thousands of children, young people and families every year from infancy to independence. We champion children’s rights and wellbeing, making lives better through legal support, advocacy, adoption and our range of therapeutic, educational and cultural programmes.

Coram’s vision for children is a society where every child has the best possible chance in life, regardless of their background or circumstances.

Building on our legacy as the first and longest continuing children’s charity, we have launched the Coram Institute for Children, the dedicated research and development organisation for children. The Institute will be instrumental in realising this vision by acting as a catalyst for change and collaboration, seeking evidence-based solutions to the challenges facing children in the 21st century in policy, law and practice.

The Impact and Evaluation team sits within Coram’s Institute for Children. Our team consists of 14 Researchers and a Research Coordinator, along with a network of around 15 research associates, pro bono analysts and peer researchers. We carry out qualitative, quantitative and mixed methods research with children and young people, which often involves parents and carers and the professionals who support them.

As a team, are values are to be child-centred, rigorous, grounded in experience, collaborative and impactful. We are dedicated to delivering child-centred research to ensure their voice is at the forefront of our work. We use co-design and participatory research methods to challenge power imbalances within research and work with marginalised groups.

Our work includes a diverse range of evaluation designs from feasibility studies and process evaluations through to large-scale, multi-site experimental and quasi-experimental impact evaluations. We work with a range of partners including Foundations, the Youth Endowment Fund, Department for Education, local authorities, the NHS, and universities as well as other third sector organisations. We also work in-house to support the Coram group of children’s charities to help evaluate their effectiveness and assess the impact of their work.

This role will be based in Coram’s Impact and Evaluation team which sits at the heart of Coram’s Institute for Children dedicated to improving the life chances of children. This role will play an important part in building the Institute and the strategic direction of the team. The role offers exciting opportunities to work within the Coram’s Impact and Evaluation team to lead a portfolio of mixed methods research projects and evaluation studies. As well as build links across Coram as well as externally with research partners and universities to pursue research dedicated to improving the lives of children and young people.

About the role

The Research Manager will play an important role in working with the Head of Impact and Evaluation and across Coram to develop and expand work of the team within Coram’s Institute for Children.

Working within Coram’s growing Impact and Evaluation team (which currently includes eight permanent researchers) the Research Manager will lead the delivery of high quality, innovative qualitative and quantitative studies including externally commissioned research and evaluation to support the improvement of policy and practice for vulnerable children, young people and their families. This will include implementation and process evaluations with children/young people, parents/carers and professionals as well as quasi-experimental and experimental impact evaluations.

We welcome applications from mixed-methods, quantitative and qualitative researchers who have knowledge of a range of research methods and evaluation approaches. We are dedicated to delivering child-centred research to ensure their voice is at the forefront of our work. We use co-design and participatory research methods to challenge power imbalances within research and work with marginalized groups.

The Research Manager will work with colleagues across Coram and with external partners in local authorities, central government, businesses and other third sector organisations. They will have the opportunity to shape the work of the Institute by designing new research funding bids, responding to tender opportunities and developing our academic partnerships.

The role also comes with a range of personal and professional benefits including dedicated time for continuous professional development, 25 plus days of annual leave, regular team reflective practice sessions and flexible working arrangements.

This is a great opportunity for an experienced research manager who has a passion for innovative, participatory research to take the initiative to design and deliver high-quality evidence which improves policy and practice for children, young people and their families.

Coram is an equal opportunities employer and we are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority groups, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented in research roles. If applicants feel comfortable, we would encourage them to draw on lived experience in their personal statement as part of their application.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 5pm on 15/11/2024

Interview dates: week of 25/11/2024

We will also make any reasonable adjustments at the interview stage for applicants invited to interview to support inclusivity.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Purpose: you will be the key resource within a small fundraising team, with responsibility for applying and securing funding to cover our core costs, as well as grant applications for specific community activities and building projects. As the only paid member of this team, you will take the lead in researching, applying for, and reporting on grant application progress with charitable trusts and other potential funders, in line with our fundraising strategy. You will also be a member of our Operations Team, which meets weekly to oversee the day-to-day efficient running of The Hub.

Contract: 2-year contract initially, subject to successful completion of a 4-month probationary period.  

Hours: 8-12 hours per week, to be agreed upon appointment. Within reason, we are flexible about when these hours are worked throughout the week, although we would expect the successful candidate to regularly attend the weekly Operations Team meetings on Tuesdays, in person.

Background:

The Leatherhead Community Hub (LCH) was established in July 2020, as a dedicated community centre in North Leatherhead. LCH provides opportunities for people to come together socially and build community, as well as giving our partner organisations a permanent base from which to offer critical support and services to local residents, including the local Foodbank and Community Fridge. Our mission is to create a safe, welcoming space at the heart of the community, where people of all ages can connect, learn, have fun, and find the support they need to thrive. The Hub attracts around 3,000 visitors a month to our café and the many other community activities and events run by LCH, our partners and other local groups.

LCH has a yearly budgeted turnover of over £200,000 (2024/25), excluding funds raised for a major building project. Just over a half of this amount is from the café & tenant rental income, and the remainder is from grants & fundraising activities (including a 3-year grant from the National Lottery).

 

Main duties and responsibilities:

• Researching potential funding opportunities, with a particular focus on charitable trusts and local authority grant schemes. (Other members of the fundraising team will take the lead in fundraising from local businesses, schools, and churches).
• Submitting a regular flow of small and larger grant applications to meet core costs and match other identified funding needs, with support from the rest of the fundraising team.
• Attending monthly meetings with the fundraising team, including setting the agenda and updating the rest of the team on progress towards our fundraising targets.
• Maintaining a database of past, current and prospective grant applications, as well as digital copies of all grant applications, award letters, etc.
• Monitoring and fulfilling the reporting requirements of successful grant applications, ensuring that we are collecting information on outputs/outcomes set out by funders.
• Attending weekly meetings of the Operations Team, to keep in touch with what is going on at the Hub and identify future funding priorities. 

Requirements of the postholder 

Essential:

• Hard-working, honest, dependable, self-motivated, and friendly, with the ability to work effectively both alone, and as part of a team.
• A positive and flexible approach to work - able to handle new or competing demands and work under own initiative, without close supervision.
• Excellent written communications skills – able to write clearly, persuasively and passionately about the charity’s work.
• Experience of writing grant applications or able to demonstrate equivalent skills in a different setting.
• Strong organisational and time management skills, and good IT skills (e.g. internet, emails).
• Ability to comply with policies and guidance and maintain clear and up-to-date records.
• A commitment to the vision, mission and values of LCH.

Desirable:

• Proven experience of working in a charity, trust or other fundraising role.
• Experience of working or volunteering for a voluntary or community organisation.
• Experience of living, working and/or volunteering in the local area.

 Posted on: 13th October 2024

Closing date: 31st October 2024

Interview date: 8th November 2024

Are you an expert in fundraising compliance who’s looking for your next career move?  
 

Great Ormond Street Hospital Charity are hiring for a Fundraising Compliance Manager to join our team. We rely on public generosity to continue our vital work, and face-to-face fundraising is a crucial part of this. We are seeking a diligent and experienced Fundraising Compliance Manager who will not only ensure our face-to-face fundraising activities remain ethical, legal, and aligned with industry best practices, but all support the wider Charity on fundraising compliance. We are committed to ensuring we have the highest compliance standards for not only our external fundraisers, but internal teams too, and have created this additional role in our team.  
 

Key Responsibilities

As a Fundraising Compliance Manager, you will take on a varied role including:

• Managing fundraising compliance across telephone and face to face fundraising activities.  
• Supporting on wider compliance measure across the Charity.Conducting regular audits and risk assessments of fundraising teams and agencies, providing guidance and training to ensure compliance with policies and procedures. 
• Developing and delivering of audit trails of third-party agency activity, including site bookings and fundraiser recruitment. This role will focus on face-to-face fundraising activities.  
• Tracking and reporting on complaints and collaborating with the Senior Supporter Relations Care Manager.  
• Producing regular reports to share with the Fundraising Leadership Team  and Trustees outlining compliance actions and areas for improvement.
• This role is focused on compliance, but you will also get involved in training activities. 

Skills, Knowledge and Expertise

• Significant experience working within fundraising compliance. 
• Substantial knowledge of the Fundraising Code of Practice. 
• Understanding of gambling commission legislation in relation to charity lotteries. 
• Experience writing compliance reports. 
• Understanding of GDPR regulations. 
• Exceptional relationship building skills. 
• Strong communication skills. 
   

Please refer to the full job description for more information. 
 

How to apply
 

Please click on the apply button in the top right hand corner where you will be taken to a short application form to complete.
 

Closing Date: 8th November 2024
 

Benefits

• 30 days annual leave (plus bank holidays)  
• A flexible approach to working arrangements.  
• Access to our enhanced pension scheme  
• Life assurance 
• Access to various health and wellbeing schemes, including the employee assistance programme. 

About Great Ormond Street Hospital Charity

Every day brings new challenges at Great Ormond Street Hospital (GOSH). Every day, over 750 seriously ill children from across the UK arrive for life-changing treatments. Every day, young lives hang in the balance as patients, families and staff battle the most complex illnesses. And every day, the brightest minds come together to achieve pioneering medical breakthroughs that change the lives of thousands of children – and change the world. This extraordinary hospital has always depended on charitable support to give seriously ill children the best chance to fulfil their potential. Without donations, Great Ormond Street Hospital Charity can’t help fund ground-breaking research, advanced equipment, child and family support services, and the rebuilding and refurbishment of wards and medical facilities. Our staff help to raise these vital funds for the hospital. A better future for seriously ill children starts with you.
 

Along with being awarded the ‘Sunday Times Best Places to Work 2023’, we were delighted to be recently awarded the 'Charity Times Fundraising Team of the Year 2023.'  
 

Our commitment to Equality, Diversity and Inclusion
 

A more diverse workforce will enable us to deliver even more impact and we particularly encourage applications from communities which are under-represented in the charity. This includes people from ethnically diverse backgrounds, disabled people or those with long-term conditions, LGBTQ+ communities, and those from less advantaged socioeconomic backgrounds. Further information on our EDI strategy can be found on our site. 
 

As a Level 2 Disability Confident Committed Employer we are more than happy to make reasonable adjustments wherever possible throughout the recruitment process. For more information on this please contact us. 

Applications will be reviewed on an on-going basis and we reserve the right to close the role prior to the closing date, should a suitable applicant be found. Therefore, you are encouraged to apply right away, to avoid disappointment.

Governance and Planning Manager

Location: Hybrid – Minimum 2 days per week in Head Office in Cheam, Surrey
Contract Type: Permanent,
Hours: 35 hours per week (part time, 4 days considered)
Salary: £40-£45,000 per annum

At the Charity for Civil Servants, we can’t always prevent the tricky, stressful, sad stuff from happening. But when it does happen, we help current, former and retired civil servants get the best support. Join us as we embark on the next phase of our strategy to ensure we can be there when people need us the most.

We are now recruiting for a Governance and Planning Manager, a key role in ensuring that the Charity has robust plans and monitoring systems in place to drive progress and impact. You will also, crucially, help us to ensure that our high-profile trustees are supported effectively.

Reporting to the Director of Finance, the Governance and Planning Manager will be working with colleagues across the organisation to provide guidance on trustee governance and business planning. You will be demonstrating your experience of project management and helping to bring together our diverse and dedicate teams to support collaboration and a ‘one Charity’ approach.

To be successful in this role, you’ll be organised with strong attention to detail and ideally be qualified in a project management discipline, although we’ll also consider candidates with demonstrable experience in lieu of a qualification. You'll be an excellent minute-taker with strong report writing and planning skills.

You will also have strong influencing and interpersonal skills, able to build accountability across individuals at all levels the organisation to meet our collective targets and objectives.
This is an exciting time to join the Charity as we seek to embed our presence as a UK-wide charity. If you would like to be a key member of our team, then we would like to hear from you today!

In return, we can offer you excellent benefits including a health cash plan, Headspace, life assurance, excellent pension, generous annual leave, birthday leave and a cycle to work scheme.

To apply, please submit your CV and a covering letter that states why you would be suitable for this role. The closing date for applications is 5pm on 22 November 2024.

First stage interviews will be held in person in our head office in Cheam, Surrey on 2 or 4 December. Please let us know in your covering letter if either of these dates would be difficult for you or if you need any adjustments to enable you to perform to your best at interview.

The Charity for Civil Servants are committed to building and developing a workforce which reflects the diversity of the civil service community that we support. We seek to ensure all job applications are treated fairly, with respect and without bias and we encourage applications from suitably experienced candidates regardless of sex, race, disability, age, sexual orientation, gender identity, religion or belief, or any other factor.

We are now recruiting for a Governance and Planning Manager, a key role in ensuring that the Charity has robust plans and monitoring systems in place to drive progress and impact.

You may also have experience in the following: Governance Co-ordinator, Corporate Governance, Governance Coordinator, Governance Assistant, Executive Assistant, Governance Administrator, Assistant Company Secretary, Junior Company Secretary, Graduate Company Secretary, Governance Officer, Governance Planning, Planning Management etc.

REF-217 641

We are thrilled to offer an exciting opportunity for a Volunteering Learning and Development Manager.

• Position: Volunteering Learning and Development Manager
• Location: Gilwell Park-based: You’ll be expected to work from the office once a week, plus an additional day each month to collaborate with the wider team. Home-based: You'll visit the office once every 4-6 weeks.
• Salary (Gilwell Park-based): £52,000 per annum (Band G, inclusive of Outer London Weighting & market supplement)
• Salary (Home-based): £50,240 per annum (Band G, inclusive of market supplement)
• Term: Permanent
• Hours: 35 hours per week

About the team and role as a Learning and Development Manager Role:

As our Volunteering Learning and Development Manager, you will be instrumental in cultivating a culture of continuous learning, leveraging digital tools to address the diverse needs of our volunteers across the UK and beyond. You will drive the innovation and design of engaging learning experiences, ensuring our volunteers are well-equipped to deliver safe, high-quality programs and demonstrate strong leadership and governance skills.

As the Volunteering Learning and Development Manager, Key responsibilities

• Lead the design and delivery of customer-centric learning for adult volunteers.
• Ensure volunteers acquire the skills necessary for successful program delivery and leadership.
• Co-create a practical, digital-first learning model tailored to meet diverse volunteer needs.
• Guarantee compliance by providing the right resources and tracking volunteer learning.
• Work alongside subject matter experts, staff, and volunteers to create engaging, relevant learning materials.

What we are looking for in our Volunteering Learning and Development Manager Role:

• Extensive knowledge in digital, blended, and non-digital learning design and delivery.
• Proven ability to manage and inspire a diverse, creative team.
• Track record of developing learning solutions for remote, multi-located volunteer teams.
• Familiarity with current volunteering trends, challenges, and working in volunteer-driven organisations.
• A self-aware, approachable leader with resilience, a sense of fun, and a drive to make improvements.

Benefits:

We are an award-winning Charity of the Year (Charity Times Awards 2022) with over 400 employees across multiple locations across the country.

• 28 days holiday and going up to 32 days after 2 years’ service plus additional days at Christmas
• Flexible working hours
• Work in a way that suits you, your role and your department
• Double matching pension up to 10% of gross salary
• Family Friendly employer with generous family leave
• Learning and Development/training opportunities via our internal learning hub

For more details about the Scouts and our great benefits:

Closing date for applications: 23:59pm Sunday 3rd November 2024.

Interviews will be held on Monday 18th November online via teams 

Click ‘Apply’ now to apply for this fantastic role!!!!!!

Strictly no agencies. 

The Scouts is an equal opportunities employer and we are committed to fostering an inclusive environment where everyone feels valued and empowered to contribute. We offer flexible working arrangements to support diverse needs and lifestyles, ensuring that our teams can thrive both professionally and personally. We welcome and encourage applicants from all walks of life, believing that varied perspectives strengthen our innovation and community. Your unique experiences and ideas are essential to our success, and we look forward to hearing from all voices.

Please note the role can be:
Remote (UK only) or Hybrid (Brighton/ Sussex)  
Full time with design experience, Part time 4 days if not

About the role:

We are looking for an experienced, driven and brilliant marketer who will help create, execute and evaluate multi-channel marketing and campaign strategies and continuously assess impact and ROI.  You will be a superb campaigns manager that has a passion for excellence and delivering high quality outputs that show impact. From planning with Head of Marketing and Communications to developing and delivering alongside internal teams and external partners, you will thrive on achieving impressive results. There is a very strong focus on all aspects of digital campaigning for this role and you will be fully knowledgeable about Google ads, Google analytics, SEO, PFA, PPC, SEM, CRM, mobile, social media, website design and content creation, podcasts, blogs, vlogs and email creation. You will be at a significant advantage if you have design and WordPress experience. You will be a part of a small but dynamic and friendly marketing and fundraising team and involved in many aspects of our life-saving work including sales plans for our training courses, raising our profile, protecting our brand and reputation and supporting our fundraising activities. You will have no paid reports to you, but recruiting suitable volunteers is something we would encourage.

Please reflect that grit and resilience is required for this role given the remote working, subject matter, fast paced and flexible, multi-tasking required and the need to be highly accountable, goal and results oriented.

Main Duties and Responsibilities:

· Drive engagement, increase visibility, improve our course sales and fundraising targets

· Manage our national and localised digital awareness campaigns from development stage to presenting results and assessment of impact

· Manage and optimise our website and landing pages for improved user experience and conversion rates

· Stay up to date with industry trends, emerging technologies, and best practices in digital marketing

· Help develop social media engagement strategies with our social media officer

· Coordinate email marketing campaigns, including audience segmentation, content creation, and performance analysis

· Conduct audience and market research to identify new opportunities and target audiences

· Collect, manage, process and analyse data, making recommendations to inform future strategy

· Engage different audiences on different channels such as writing press releases, website pages, podcasts, blogs, socials, and press releases

· Manage and write award entries

· Design marketing collateral such as posters, leaflets, web pages

· Work closely with our Senior Fundraising Manager on increasing fundraisers, fundraising income and volunteers

· Do any duties to support the Head of Marketing and Communications and Fundraising.

To be successful in this role, you must be responsive, flexible, have pride in your attention to detail, be extremely organised, meet deadlines and be driven to exceeding your targets.  You will need to be self-motivated and work comfortably on your own as a remote worker but enjoy working in a team (online). You will enjoy working mostly operationally as well as having a strategic approach to your work.

For this role, you will need:

• Evidence of leading and implementation of successful digital campaigns
• Project management of campaigns and communicating tasks to project teams effectively and efficiently
• Proven track record of multi-media marketing
• Experience of copy writing and proofreading for different audiences on multi-channels
• To be an excellent verbal and written communicator
• To be a confident negotiator and presenter
• A genuine passion for the Grassroots Suicide Prevention’s mission and values
• To have a positive “can-do” attitude and enjoy adapting to different tasks and challenges, sometimes daily
• Ability to work independently and in a team
• Willingness to learn and grow from the support and direction from Head of Marketing and Communications and step in when asked
• Ability to make risk-averse decisions and considered judgements acting as brand and reputation ambassador
• Represent Grassroots Suicide Prevention on external groups and promote our services and expertise.

Bonus points for:

• Demonstrating resilience to working hard remotely and being self-driven and motivated
• Design skills and ability to use Canva and/ or InDesign
• Experience of project management of large campaigns
• Design and publishing of web pages
• Experience of PR
• Experience of sales, particularly of courses

Please read the full JD attached

We are looking to grow the capacity of our church leadership to support church growth, as we both develop our base within the new Osney Mead Innovation Quarter and expand our activities across the city.

We see Operations as a key ministry in the life of the church. Our existing church Admin Team covers events, communications, volunteer coordination, data handling and safeguarding administration, whilst management roles have generally been held by pastoral staff. In appointing an Operations Leader, we are seeking someone “well respected, full of the Holy Spirit and wisdom” (Acts 6:3), whose managerial skill will release other leaders to focus on pastoral ministry.

The Operations Leader will work with our senior leaders to build and run systems that support church growth, and will be responsible for:

• Cultivating a culture in which volunteers thrive
• Leading on finance, governance, HR and compliance
• Use and development of our building
• Oversight of church admin team

This is a key role in our church life and requires a vibrant Christian faith and a passion for our church’s mission. It also demands strong people skills and the ability to ensure strategies and plans are executed in a timely and thorough manner.

Key relationships

Your primary team will be our church Core Team. You will work each week with Steve and Bev Jones, other pastors in the church and the Admin Team.

You will also work closely with the board of The Kings Centre Ltd, Trustees, our charity’s Operations Director and a range of volunteers in the local church.

Specific duties

Development

1. Implement systems to support and sustain excellent volunteer service

2. Osney Mead project: liaise with consultants and key stakeholders, establish project brief; project manage development of a business plan

Governance

3. Report to governance teams within the charity: producing reports on risk management, statutory and policy compliance

4. Chair the board of The King’s Centre Ltd (a wholly owned subsidiary of our charity)

Resources

5. Manage church finances: setting a growth budget, controlling spend, generating income, ensuring routine tasks are done effectively

6. Oversee HR (recruitment, annual reviews, improving culture of performance)

7. Oversee IT and AV systems

8. Management of data

Relationships

9. Participate in Core Team and whole church staff meetings

10.Line-manage ‘Admin Team Leader’ and oversee admin team

Are you a senior leader looking for a move into the charity sector OR already in the sector looking for your next challenge?

If so get in touch with us!

At West Devon CVS, we are looking for a new Chief Officer to provide leadership, direction and overall management of the charity and our friendly team of 12 staff. 

The role of Chief Officer in a VCSE infrastructure support organisation is wide-ranging and requires an agile leader, adept in relationship and people management and multi-tasking as well as being fearless in furthering the aims and objectives of the VCSE sector in West Devon. Someone who is capable of operating at both a strategic and an operational level.

Our Services and Projects

• Leadership and advocacy: We provide leadership in our community, strengthening our sector’s voice and influence on key decision-makers and funders.
• Partnerships and collaborations: We create and nurture opportunities for collaborative working by building networks and partnerships between local organisations and strategic partners so that communities are better equipped to collaborate and work together to develop and deliver projects; to respond in times of crisis; to understand need and develop solutions
• Community Development: Practical support to local voluntary and community organisations so that people and communities become more resilient and able to flourish. We provide training, resources and advice to strengthen the capabilities of local groups, enabling them to develop and strengthen their services.
• Active Citizenship: Active Citizenship and Volunteering is integral to thriving communities. We encourage and nurture volunteering opportunities, so that people can build connections and work together on things they care about, driving positive change locally.
• Health and Wellbeing Projects: Our projects deliver improved health and wellbeing outcomes where they can be supported by services from the not for profit sector.  Current projects are Social Prescribing, Hospital Discharge and HOPE workshop facilitation. Whilst these projects are aimed at individuals it is with the explicit aim of re engaging them with their communities. The understanding of the services required and the ability to support services provide a wrap around service to the groups concerned.

If you enjoy a challenge then this is the role for you. 

Senior Club Manager

We are looking for an experienced Senior Club Manager to work with one of the UK’s leading Youth charities.

If you have a passion for putting young people first, then we want to hear from you!

Position: Senior Club Manager

Location: White City, London, W12 7TF

Salary: £34,000 per annum

Hours: Full-time, 37.5 hours per week (inc. evenings and weekends)

Contract: Permanent

Closing Date: 9am, Monday 11th November 2024

First stage interviews: Thursday 14th November (in-person)

Second stage interviews with Young Leaders: Saturday 16th November

About the Role

Club Managers are crucial members of the delivery team, responsible for an exciting programme of activities for their given area. As Senior Club Manager, you will work across all Youth Zone sessions and have lead responsibility for:

• Sessions for 13 – 19 year olds and up to 25 with those with disabilities. Senior club takes place Wednesday - Saturday evenings.
• Ensuring there is a high-quality, creative and fun offer, focussed on the needs of young people and in line with the Youth Zone’s aspirations to provide members with the best possible experiences and opportunities.
• The continuous improvement of the delivery and inputting towards the strategic delivery plan for the Youth Zone.

This is a fun, exciting and challenging role in a new, growing, and ambitious charity and no two days will be the same.

About You

We are looking for a Senior Club Manager with a relevant qualification or strong demonstrable experience in Youth Work. You will have evidence of ongoing professional development (for example safeguarding, health and safety, management)

You will have experience of:

• Working with young people aged 13 to 19 (up to 25 for those with additional needs) in a range of settings
• Engaging vulnerable, disengaged or hard to reach young people in activities in-line with relevant guidance and good practice
• Managing a team of staff, ideally including volunteers

If you’re excited about this role but your past experience does not align perfectly with every requirement in the person specification, we encourage you to still apply and demonstrate how your experience is transferrable for this role. You may be just the right candidate.

About the Organisation

Hammersmith & Fulham (H&F) is a London Borough of wide disparities, with an acute need for youth services. This vast difference between those living in different parts of our borough can lead to radically different life outcomes. The Youth Zone is a vital provision that will make a huge impact on the lives of young people, and on the whole borough, levelling the playing field for our young people.

Open 7 days a week, while schools are closed - that’s evenings and weekends, plus all through the school holidays. We offer a safe and active space for young people to flourish in their leisure time, where their interests can be nurtured, and they can grow as individuals. This is a charity that the whole community can be proud of, and you can be part of that journey

As an equal opportunities’ employer, applications are welcome from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities.  Our dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion at OnSide, ensuring a culture where everyone can be themselves and thrive.

You may have experience in areas such as Club Manager, Holiday Club Manager, Youth Club Manager, Children’s Club Manager, Recreation Club Manager, Schools Club Manager, After School Club Manager, Activities Club Manager, Senior Club Manager, Senior Holiday Club Manager, Senior Youth Club Manager, Senior Children’s Club Manager, Senior Recreation Club Manager, Senior Schools Club Manager, Senior After School Club Manager, Senior Activities Club Manager. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Clinical Services Lead

Location: You will work across 3 hubs in Bradford and Keighley, BD1 3DN, BD1 5BA and BD21 2AD

Salary: £48,105 - £69,225 per annum

Hours: Monday-Friday 9am-5pm

Waythrough launched in October 2024 following the merger of Humankind and Richmond Fellowship. Their vision is to break down the barriers that stop people getting the support they need to live a life they value. They tackle poverty and disadvantage in communities, through mental health, drug and alcohol, housing and related support.

They have almost 200 services around England – and nearly 3,500 amazing staff and volunteers who run them. Every year their services support around 125,000 people.

The Role

They are excited to offer an exceptional opportunity for an Independent Prescriber to join them as the Clinical Services Lead. In this pivotal role, you will lead and oversee the provision of clinical care within their services working across 3 hubs in Bradford and Keighley. Your primary responsibility will be to ensure that their care, treatment, and support meet the highest standards, enabling their service users to achieve their recovery goals. As the Clinical Services Lead, you will have the privilege of leading their clinical team and actively contributing to the development and implementation of outstanding clinical practices. This role provides a unique chance to make a genuine impact on the lives of the individuals they support, collaborating with them to design personalised, flexible, and achievable support plans. Moreover, you will play an integral role in shaping their service to guarantee that the people of Bradford and Keighley receive the best possible assistance.

Key Responsibilities:

· Lead and manage the clinical team, providing guidance and supervision to senior clinicians.

· Offer sound clinical advice to colleagues and actively participate in clinical decision-making within a multidisciplinary team (MDT) environment.

· Ensure that their clinical services align with best practices and regulatory standards.

· Support service users in achieving their recovery goals through holistic and person-centered approaches.

· Drive innovation and excellence in clinical care, continuously seeking ways to enhance their service.

· Collaborate with the Clinical Department and participate in peer support groups and professional development activities.

· Contribute to research and innovation initiatives, helping advance the field of substance misuse support.

· Uphold a culture of clinical excellence and ethical practice.

About you...

· A qualified Independent Prescriber with relevant clinical qualifications.

· Proven experience in leading clinical teams and providing clinical guidance.

· Ability to make informed clinical decisions within an MDT framework.

· Commitment to continuous professional development, with a focus on substance misuse.

· Strong leadership and management skills, with a passion for innovation and improvement.

· Excellent communication and interpersonal abilities.

· Understanding of regulatory and compliance requirements in healthcare.

Why join them as a Clinical Service Lead?

· Regular clinical supervision and peer support groups.

· Protected Continued Professional Development (CPD) time.

· Support for revalidation through peer support and a nationally recognized appraisal toolkit.

· Opportunities for engagement in research and innovation.

· Pension scheme and comprehensive Medical Indemnity Policy coverage.

· Generous annual leave.

· Registration fees covered by them.

Benefits

· A rewarding role that allows you to make a tangible impact in your community.

· Opportunity for professional growth and development in the field of substance misuse and criminal justice.

· Collaborative and supportive work environment.

· Generous annual leave entitlement (27 days, plus bank holidays, increasing to 32 after 1 years’ service)

· Annual leave purchase scheme

· Enhanced occupational sick pay

· Enhanced employer contribution to your workplace pension

· Death in service benefit

· Free Will writing

· Eyecare vouchers

· Blue light card discount

· Fantastic learning and development opportunities, including free training courses

· Work-life balance- flexible working and family friendly policies

· Happy, Healthy You! – their wellbeing offers for their workforce

· Employee Assist Programme and Support Networks

To Apply

If you feel you are a suitable candidate and would like to work for this reputable organisation, please proceed through the following link to be redirected to their website to complete your application.