Community Receptionist Jobs
The Epilepsy Research Institute is looking to appoint a Head of Marketing and Events on a fixed term 13-month maternity cover starting from 14 April 2025. This is a unique opportunity to be part of our team and play a leading role in developing and managing the Institute’s external marketing activities to increase visibility, engagement and impact.
With a proven track record in event management, significant experience of delivering marketing campaigns and a minimum of three years’ experience in a related role, you will play an important part in the Institute’s development, driving our marketing and events strategy to ensure that the organisation remains innovative and impactful. Working across various channels, the ability to creatively raise the profile of our work, while maintaining brand integrity and consistency, will be key. This is a busy role, working as part of the External Affairs team and supporting colleagues across the Institute.
Our mission is to radically advance research into the causes, prevention and treatment of epilepsy and associated conditions. If this is something that interests you, and you have the skill set we are looking for, we look forward to hearing from you.
Application is by way of a CV and covering letter which highlights why you are interested in the role and how your experience fits the needs of the Institute as set out in the job description.
Closing date: Wednesday 5 February 2025.
Interview date: Wednesday 19 February 2025
To radically advance research into the causes, prevention and treatment of epilepsy and its associated conditions.
The client requests no contact from agencies or media sales.
Head of Growth, Development and Outreach (Maternity Cover)
Location: Home based, with regular travel across the UK for work.
Contract: Full time, 35hrs per week, 12 months maternity cover
Salary: £47,000
Closing Date: 14th February 2025
Interview: A selection day will be held 6th March 2025 at our National Support Centre in London (travel expenses to the selection day will be paid subject to prior approval)
Are you a first-class leader, manager coach and mentor with experience of leading growth in a volunteer involving community organisation?
The Marine Society & Sea Cadets (MSSC) is the leading maritime charity for youth development and lifelong learning. We are a vibrant and growing charity inspiring young people to achieve their potential through challenge and nautical adventure and also enabling seafarers and maritime professionals to realise their potential through learning and career development. Working with our employees, cadets, and volunteers, we have built a strong vision and five-year Future Ready strategy to meet the growing demand for what we provide, both for young people, seafarers and maritime professionals – and the thousands who aspire to be the sea cadets and marine professionals of the future. It is also about equipping them to achieve their potential and thrive in a rapidly changing world, while growing our charity to benefit even more people – including those from under-represented or marginalised groups.
We are currently looking for a Head of Growth, Development & Outreach to cover 12 months maternity leave.
About the role
Reporting to the Director of Young People, Volunteer & Business Support the postholder will provide our disbursed team of Growth & Development Workers with clear management, guidance, support and advice on growth, development, volunteer recruitment and retention. The role will coordinate and drive forward our work in these area, helping the Sea Cadets to make a difference to the lives of even more young people across the UK.
The postholder will have excellent management, interpersonal and communication skills with the ability to manage a diverse workload and operate in a collaborative way with others. They will have an understanding of issues facing volunteering, recruitment, retention and growth in voluntary organisations and the effective management and support of remote workers is essential.
Responsibilities
The following is a list of the principal tasks of the Head of Growth, Development & Outreach and is not intended to be an exhaustive list:
- Provide line management for the Project Coordinators, Growth & Development Team Leaders and through them the Growth & Development Workers.
- Providing both management support and technical advice on growth, development and volunteer recruitment, retention and support functions.
- Contribute to the strategic development and sustainable growth of The Sea Cadets nationally.
- Lead and manage the effective implementation of new and ongoing projects that support outreach, growth, development, volunteer and/or cadet recruitment and retention, including but not limited to externally funded projects, liaising with and reporting to funders as required
- Support and advise employees, volunteers and others on the growth and development of the Sea Cadets.
Requirements
- Experience of managing and supporting a disbursed staff team
- Experience of successful growth & development in a community organisation context
- Experience of working with volunteers and a good understanding of how to ensure they are effectively recruited, managed and supported
- Experience of working and/or volunteering in a voluntary youth organisation
- Experience of delivering externally funded projects through the effective support and management of both staff and volunteers
- Experience of liaising with and reporting to external funders
For further information, please download the Recruitment Pack attached.
Benefits
- Flexible Working hours
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays, increasing after 2 years
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
If you are interested in this Head of Growth, Development and Outreach vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record check.
The client requests no contact from agencies or media sales.
Night Concierge
We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear
Contract: Permanent
Hours: 37.5 Hours
Salary: £23,400 per annum plus pension & other benefits
Closing Date: – Sunday 16th February, 2025
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
· You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
· You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
· You will be the first point of contact for visitors, contractors or services visiting the building at night
· You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
· You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
· An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
· Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
· Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
· Experience in undertaking basic maintenance and/or delivering cleaning services.
· Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
· Able to demonstrate a clear understanding of safeguarding requirements and procedures.
· Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
· Personal and professional integrity.
· High-level understanding of professional boundaries and ability to maintain boundaries.
· Ability to work collaboratively.
In return for working here, you will receive:
· A comprehensive training package tailored to your needs and role
· Flexible working model for suitable roles.
· 26 days annual leave rising to 30 after five years of service.
· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
· Discount vouchers including gym, retail, food & drink, travel, electricals and more.
· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
· Death in service (4x Base salary)
· Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Homeless Health Link Manager (Full-Time, Fixed-term to March 2026)
Twickenham, Greater London
37.5 Hours per week
About Us
We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.
We’re now looking for a Homeless Health Link Manager to join our team on a full-time, fixed-term contract to March 2026.
The Benefits
– Salary of £39,287 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme
This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness.
You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results.
The Role
This role will be responsible for delivering high-quality services offered by the Homeless Health Link Service, focusing on engaging homeless clients, including rough sleepers, in a range of primary care, mental health, and substance misuse services. This post is required to undertake high-quality case work and assessments of individuals with complex needs, including challenging mental and physical health needs.
The role will be responsible for processing referrals into the service from a range of sources across the boroughs and act as an entry point into the service and work closely and proactively with local authorities, statutory and non statutory Health and housing services to improve pathways for homeless clients accessing physical and mental health services.
This role will be responsible for the strategic promotion of the services across the boroughs, engaging with a range of supported housing and homelessness service providers to source referrals into the services. The role will also be responsible for the liaison and communication of case management across any providers engaged with the service.
This service is for single homeless people who have slept rough or at risk of sleeping rough across SPEAR’s boroughs of operation.
The client requests no contact from agencies or media sales.
Location: Face-to-Face in our Newcastle Centre
Interviews: 17/02 in our Newcastle Centre
For more information or to apply, please click apply now to be directed to our website.
The King's Trust believes all young people should have the chance to succeed, they are the key to a positive and prosperous future. The young people we help, face a range of challenges, our job is to inspire and support young people, to help them reach their potential so that they can thrive, and society can prosper.
We are looking for a Centre Coordinator to join our team in our Newcastle Centre on a permanent basis. In this role, you will provide a warm and welcoming reception for young people, staff, and visitors over the phone and in person, so if you are approachable, passionate, and non-judgemental, this could be your role.
You will indirectly support young people by ensuring that our Centre operates safely and efficiently. You will be responsible for managing delivery space, facilities compliance and controlling office equipment and supplies. Having previous administrative experience is beneficial but not essential.
To be successful in this role, you must have a good understanding of the challenges young people within our target groups face, to assist them when they arrive in our Centre. In this role no two days are the same, you get to be involved with many different functions of the Trust and interact with everyone who works in the Centre, this is why planning and organisation skills are a must.
If you are up for a challenge and enjoy working in a team, we would love to hear from you!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The King's Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Centre Coordinators?
Last year, we helped more than 40,000 Young People, with three in four young people on our programmes moving into a positive outcome in work, education or training. The young people we help face a range of challenges, such as unemployment, mental health issues or some who have been in trouble with the law. We believe all young people should have the chance to succeed, and that young people are the key to a positive and prosperous future for all of us. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Centre Coordinators!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- You can volunteer for and/or attend events – music festivals, The King's Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – KT CAN (Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The King's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people that can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Top 100 Employer and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by KT CAN (our Cultural Awareness Network), KT GEN (Gender Equality Network), KT DAWN (Disability & Wellbeing Network) and PULSE (LGBTQIA+ Network).
Safeguarding
The King's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks in accordance with the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
A NOTE FOR RECRUITMENT AGENCIES:
We prefer to hire people directly, but we do have a preferred supplier list for when we need a helping hand. We'll be in touch directly if we need you!
Req ID: 3365
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Outreach Operations Manager (Full-Time, Permanent Contract)
Twickenham, Greater London
37.5 Hours per week
About Us
We are SPEAR, a charity dedicated to helping homeless people in South and West London find secure accommodation and work towards a positive future. For 30 years, we’ve worked tirelessly to support homeless people to recover from their personal issues and break down the barriers that they face. We recognise that homelessness is much more than just a housing issue, so we provide a range of accommodation and support services to help people reach their full potential.
We’re now looking for a Outreach Operations Manager to join our team on a full-time, permanent basis.
The Benefits
– Salary of £46,314.00 per annum
– 34 days’ holiday (inclusive of bank holidays) increasing with length of service
– Pension scheme
– Access to a free Employee Assistance Programme
– A range of benefits including cycle to work scheme and staff wellbeing sessions
– Refer a friend bonus scheme
This is a superb opportunity for an individual with drive, focus and a desire to work with our outstanding charity to help us to combat homelessness.
You’ll discover a passionate, supportive environment where the entire team is working toward the same goals and is dedicated to making positive change and producing great results.
The Role
As Outreach Operation Manager you will be responsible for the successful delivery of SPEAR Integrated Outreach services, ensuring that all of the service models are delivered to contract requirements, working with commissioners and stakeholders to develop and deliver rough sleeper services in the region. Ensuring that all rough sleeper outreach services deliver good quality services that meet the needs of people rough sleeping in the region.
You will be delivering the service in line with national and local policy objectives, working with best practice to deliver holistic outreach based rough sleeper services. The role will develop the services to meet all contract requirements and also meet the objectives of the organisation’s business plan.
You will manage our outreach service leads to deliver excellent services to people sleeping on the street and to deliver a model of staff development and support to sustain a high quality of service delivery, working to achieve the best outcomes for all service users.
The client requests no contact from agencies or media sales.
Head of Logistics and Trading
Location: Portsmouth Naval Base, Sea Cadets Stores
Contract: 35hrs per week - Permanent
Salary: £38,000 - £42,000 gross per annum
Closing Date: 5 February 2025
Are you a hands-on Warehouse Logistics Manager and Head of Department looking for a new opportunity?
The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.
We are currently looking for a Head of Logistics and Trading to join our team responsible for the management and duties arising from the MSSC stores team and Sea Cadets Shop orders, and other departmental functions.
We are looking for a capable, ambitious person, able to accept increasing responsibilities, as the department transitions significant staff/role changes in the coming months.
Responsibilities
- To manage the operations of the MSSC Logistics & Trading department, which includes motor transport management for the MSSC.
- To be line manager to the Logistics & Trading Team.
- Be Building Manager responsible for the safety and security of all machinery, staff and operations within Sea Cadet Stores.
- Be responsible for budgetary control and finances associated with the department.
- To provide warehouse management and administrative oversite to operations for receipt and dispatch of online shop orders, MoD and MSSC stores held on loan throughout the MSSC.
- Liaise with SCC units, contractors, suppliers and MoD, to effectively deliver an efficient, effective department.
- Be responsible for maintain appropriate levels of MoD and Sea Cadets Shop stock.
- Liaise with Royal Navy regarding use of RN systems for purchasing uniforms and other RN provided equipment.
- Manage warehouse receipt and dispatch, ensuring that all orders are dispatched within specified timelines.
- Manage the operations of the Westminster Stores and Sea Cadets Shop online systems, ensuring that all records are maintained and up to date and accurate.
- Be prepared to assist with the manual aspects of warehouse activities as required.
- Liaise with Royal Navy and Captain of Sea Cadets regarding changing uniform requirements.
- Liaise with fundraising team to develop a strategy for increasing sales in the SCC shop.
Requirements
- Experience of line management responsibilities and managing a team.
- To successfully undergo MoD security clearance to SC level.
- To operate the counterbalance for lift (training will be provided if necessary).
Desirable
- Experience of logistics work within the Royal Navy or Cadet Forces as an adult.
For further information, please download the Recruitment Pack attached.
Benefits
- Limited flexible Working hours
- Cycle to work scheme and Season Ticket Loan
- 25 days annual leave plus bank holidays
- Life assurance (4x salary) for those that join the pension
- Private medical insurance
- Pension (employer contribution up to 10%)
- Wellbeing portal and EAP with 121 counselling
- Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.
- National staff conference: All employees come together once a year to reflect on the past year and celebrate success at our offsite staff conference. This is a great opportunity to listen to employees' views, and for employees to network, share information and socialise.
If you are interested in this Head of Logistics and Trading vacancy, please apply now!
Additional Information
MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.
We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.
All successful applicants are required to attend safeguarding training and undergo a criminal record and higher level security check.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Language Programme Caseworker
Location: Hybrid work with 40% from Breaking Barriers’ office in London, Manchester or Birmingham with some national travel
Salary: £25,500-£31,000 (London), £24,500-£30,000 (Manchester or Birmingham)
Hours: Full-time (37.5 hours per week), part-time considered
Overall purpose
The aim of the language programme caseworker is to ensure students on the language programme are being well supported towards their goal of passing a language exam or reaching a high level of English. You will facilitate this by enrolling them in school, in online courses or with a tutor whichever best meets their needs.
You will maintain a good relationship with the students, schools and tutors through regular communication. You will offer advice and support on the student's next steps once the language programme has been completed.
Key responsibilities
We are a fast-growing charity that prides itself on its flexibility and responsiveness, and as a result your responsibilities may change, develop, and grow according to the needs and development of our programmes.
- Casework; directly working with clients to ensure they are eligible for the programme and are on the correct pathway
- Casework; ensuring your clients are well supported and signposting to support services where required
- Providing programme guidance and educational/careers advice
- Maintaining strong relationships with partner schools and reaching out to new schools to establish partnerships
- Enrolling students at partner schools and monitoring their progress
- Working towards ensuring all available school spaces are filled
- Matching volunteer tutors with suitable students ensuring all available tutors are utilised
- Processing payments for students when required
- Ensuring that all information is recorded accurately and that databases remain up to date
- Representing Breaking Barriers at sector related events whenever required
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Saturday 15th February. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job title: Programme Admissions Officer
Location: Hybrid work with 40% from Breaking Barriers’ office in London, Manchester or Birmingham
Salary: £25,000-£28,000 (London), £24,000-£27,000 (Manchester or Birmingham)
Hours: Full-time (37.5 hours per week), part-time considered
Overall purpose
The Programme Admissions Officer will be responsible for processing student applications, including conducting initial calls, checking eligibility and signposting where applicable. They would then flag new applicants with the relevant programme. This role is the gateway to accessing our services.
Key responsibilities
We are a fast-growing charity that prides itself on its flexibility and responsiveness, and as a result your responsibilities may change, develop, and grow according to the needs and development of our programmes.
- Monitoring and processing new and incoming applications, which includes:
- Conducting initial calls with new applicants to determine their individual pathway and eligibility for Breaking Barriers’ programmes
- Prioritising students according to Breaking Barriers’ eligibility criteria and flagging with relevant programmes in order to support enrolments
- Providing university and career guidance and advice
- Providing learning plans for all professionals aiming to requalify
- Providing guidance on the support they can access whilst on the waiting list for our programmes
- Providing signposting for any students/clients needing additional support
- Flagging any serious welfare concerns with line manager and/or the Safeguarding Team
- Ensuring all information is accurately recorded on Salesforce for new and existing Breaking Barriers’ clients
- Performing any Salesforce admin for the programmes as and when required
- Working with management to improve and enhance enrolment processes where necessary
To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.
Other considerations
- As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include basic DBS checks, obtaining references and verifying a candidate’s identity and right to work in the UK.
- Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
- We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.
How to apply
If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:
- Why you are interested in the role
- What skills you would bring to be successful in this role
- Any experience you would like to highlight
- Any reasonable adjustments you require for the interview process
- Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)
Please note that applications without a covering letter will not be considered.
Closing date for applications is 11:30pm on Saturday 15th February. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.
We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background.
If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).
Breaking Barriers exists so that every refugee can access meaningful employment and build a new life.