Community Manager Jobs

We are looking for a brilliant community writers programme manager to grow the number of Multi Academy Trust (MAT) and school leaders writing short articles about their work inside our online community of 18,000+ school leaders and teachers. 

Your role will be to design the community writers programme, invite MAT and school leaders to write about their work on our platform and support them to write their very best stuff so they can achieve their writing and career goals.

Why?

So MAT and schools can learn what’s working (and what isn’t) from each other and deliver the best education possible to their students.

About We Are In Beta.

We Are In Beta is an online community of 18,800+ school leaders and teachers which helps them share and learn how they get the best outcomes for their students.

We believe most of the solutions to schools’ problems are in schools already. Or at least, in the minds of the brilliant people who work in them.

Our job is to find them and share them widely, so nobody has to figure it out on their own.

Imagine a day when you can find someone - or something  - that can help solve any problem you’re facing, whenever you need it.

A day when every student has leaders and teachers who are equipped with the most successful strategies and networks to improve their education.

Join us to help us build that future for our schools.

We - schools - Are In Beta - always learning.
 

What do we do?

To work towards that future:

1. We research great practice so our members can discover it and be inspired by it.

2. We produce and share practical content with great schools through events, webinars, podcasts and resources - so they can learn from others’ successes (and the failures too).

3. We build communities of practice so colleagues can meet and grow together

Some stats we’re really proud of:

In just 4 years we’ve grown the online community to over 18,800 school leaders and teachers.

• 3,400 - MATs and schools we are connected to

• 2500+ resources have been shared by our members - if each one on average takes two hours produce - in reality it's probably more - that’s more than… 

• 3.1 years' worth of others’ work each and every one of our members can access just by being a part of the community

• 3,710 policies and resources from successful schools and MATs we have curated, analysed and shared.

• £1,500 - the amount we save a school each time they access the research they ask us to do for them.

• 870,000 hours - the number of hours it would have taken members to discover the insights we've shared with them had they done the research on their own in silos.

• £25 million - the amount it would have cost schools had they funded those research hours themselves 

• 1.5 million - the number of miles our members would have had to have travelled to meet our expert presenters in case study schools had our community not existed online.

• 8,500 people came to the National INSET Day in Dec 2020 when the government left schools with almost no time at all to plan an end of term INSET. 

We are just getting started. Join us to write the next chapter.

What's the role?

Your job will be to design and deliver the community writers programme with the aim of maximising the number of MAT and school based writers who share their work on our platform so that members can learn how they achieve their results. 

• Designing and delivering the community writer programme

  • Designing the partnership offer between writers and our community

  • Producing materials that communicate what the programme is about: its aims, benefits and how it works

  • Define editorial guidelines which help us achieve our mission in line with our values

• Building the ultimate edu-blogging database

  • Design, build and maintain a list of serving MAT and school leaders who write online and their blogs

  • Add to the database by reading and sharing the blogs you find via social media

  • Grow the database through reader nominations and writer submissions

  • Post about the database on social media

• Developing relationships with MAT and school-based writers

  • Reach out to MAT and school-based writers to learn more about their work

  • Invite them to join the community and the programme

  • Work with them to evolve the programme

• Supporting MAT and school-based writers to write their best stuff and achieve their career aspirations

  • Understand why they write and help them to do it even better

  • Offer supportive accountability, feedback and resources you have created to help them generate as much engagement as possible

  • Promote their work to the widest audience possible so they can make the biggest impact possible 

• Managing content schedules

  • Planning which topics writers can and should be writing about and when

• Evaluating the impact of the programme

  • Define the measures of success

  • Evaluate the performance of the programme against them

  • Improving how it operates

Who are you?

• You love education and/or teaching with a particular interest in MAT leadership
• You love researching and finding great practice in schools
• You are always learning (and professionally nosey)
• You believe the answers to most of education's problems are in schools already
• You value diversity in all respects
• You enjoy developing relationships from scratch often by email or social media
• You're happiest when you are helping others achieve their goals while bringing people together
• You have a spreadsheet for pretty much everything and like design systems and processes
• You relish using new technologies
• Yuo have a keen eye for good writing

What experience and track record do you have?

It’s not essential you tick every box. But the more boxes you can tick the better. We can help you gain and learn from the experiences you haven’t had yet.

• Education and/or school leadership and teaching: Knowing how the MAT and school system works is a must. Knowing who does what role in MATs will help bring the right writers into the right conversations at the right time. Knowing and understanding the kinds of problems and types of conversations school leaders and teachers is also essential for this role

• Edu blog and press reading: Reading education blogs and press is something you love and do in your spare time to fuel your curiosity and keep you learning and meeting new people.

• Programme/partnership/volunteer management: Understanding what one side of a partnership needs and designing what the other side will deliver for mutual benefit is something you are good at. Tracking the impact is also important.

• Project management: Planning, tracking and delivering on project objectives across several workflows on time, every time is what gets you going. Managing multiple audiences who are likely to be at different stages of their engagement cycle.

• (Copy)writing: Writing is something you do and/or have dabbled with. Designing and writing posts and emails that convert - whether they be writer invitations, promotional posts or writer support materials. You have a keen eye for good writing and articulating why it’s good.

• Editorial / journalism experience: Having a keen eye and nose for a story. Setting expectations for delivery of writing, communicating those expectations and helping either to work within them and improve their game

• Search Engine Optimisation (SEO) - Having an understanding of SEO, key word research and on page SEO will help.

• Creating support materials: Designing and producing material that lays out expectations and provides frameworks to help others deliver and improve is something you excel at.

• Social media use/management: Using social media platforms to find and learn from MAT and school leaders, who tweet, post and write about their work and careers is something you are experienced in.

What are the benefits?

• Exposure to the most inspirational and impactful MAT Education Leaders in the country 
• Opportunity to work within an early-stage, mission-driven organisation and shape its direction
• Flexible working culture/flexible working hours
• Pro rata £29,000-£34,000 dependent on experience. Initial temporary 12 month contract.
• Project-based and/or part-time contract based on performance milestones for the right candidate available - this role is approximately 1-2 days a week with scope for it to grow from there based on success
• Free membership to all of our premium spaces across the community worth up to £1,197+VAT

We are an equal opportunity employer and consider all qualified applicants equally without regard to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran status or disability status.

Location:

• We are a fully remote team.
• We check in daily online.
• We meet monthly face-to-face in London. 

Can this role be shared on a part-time basis?

We’re open to the role being shared by more than one person if we can find the right mix of people and their availability to work part-time and openness to share it.

Project Scope and Time Commitment?

We plan to evolve this role in 3 phases.

• Phase 1 - focus on building a community of Directors of Education and School Improvement Leaders writing inside the community (1 day a week for 3-6 months)
• Phase 2 - widen the focus on building a community of secondary school leaders writing inside the community (additional 1 day a week from 3-6 months following the start of phase 1)
• Phase 3 - expand the role to make it a nearly full-time role managing multiple communities of writers who focus on different aspects of education.

The more successful each phase is, the greater the scope to expand the role is. We'd love to grow it with you.

Timeline:

• Applications open: 28th August 2024

• Deadline for applications: midnight Sunday 15th September

• Invitations to interview and complete assessment task: weeks beginning 2nd September; 9th September and 16th September.

• First round interviews: Week beginning 16th September

• Second round interviews: Week beginning 23rd September

• Notification of decision /appointment: week beginning 30th September or 7th October

• Start date: as soon as possible.

We expect this to be a popular role.

We will be inviting people to interview on a rolling basis.

We advise submitting an application early.

How do you apply?

  To apply for the role please

1. register your interest via our website no later than midday on Thursday 5th September AND/OR
2. complete the application form by the deadline above

 For the application form you’ll need:

1. CV - max 2 sides

2. Covering letter - outlining

   1. why you want to apply

   2. how your values, knowledge, skills and experience make you the best person for the role.

   3. a PS section at the bottom with confirmation of where you saw the job role; confirmation of your current salary and notice period; whether you have the right to work in the UK and a valid criminal check with the Disclosure and Barring Service (DBS); any links to any portfolios/bodies of work you have completed in the past to demonstrate what you are capable of (this could be reports, writing, performance figures, social media campaigns, articles, videos); and indication of whether your availability will be limited during the recruitment period.

3. Contact details of references

For an informal and confidential discussion about the role prior to application, please contact the Founder  @niallalcock on X/Twitter or DM Niall Alcock on LinkedIn

Location: Remote (UK based) / Bristol / London

Salary: £29,450 per year (plus Inner London Weighting of £3,483.94, if eligible)

Length of contract:  Permanent

Hours per week: 37

Closing date: We reserve the right to adapt the advert at any time per organisational circumstances and to close this vacancy early for the role. Therefore, if you are interested, please submit your application as early as possible.

Interviews: Interviews will be scheduled on a rolling basis

Who are Women’s Aid?

Women’s Aid is the national charity working to end domestic abuse against women and children. We are a federation of over 170 organisations which provide just under 300 local lifesaving services to women and children across England. For almost 50 years we have campaigned on behalf of our members and survivors to shape policy and practice, and to raise awareness of domestic abuse.

Purpose of the Community Fundraising Officer role: 

As Community Fundraising Officer, the successful candidate will play an integral role in nurturing relationships with existing and prospective supporters, as well as overseeing a portfolio of community fundraising events and activities  in order to increase donations. Attending fundraising events and networking will be a key part of the role, paired with a thorough understanding of Women’s Aid work, business plans and strategic priorities.

 Key duties and responsibilities of the Community Fundraising Officer:

• To be responsible for a rolling calendar of events and activities. Providing fundraisers with tailored stewardship, resources, ideas and recognition for their event to maximise income and cultivate them to become a long-term supporter of Women’s Aid.
• To assist with the development and production of a range of fundraising stewardship materials including posters, our fundraising newsletter and annual thank you to donors.
• To work closely with key internal stakeholders both to understand and be able to package up their work into clear compelling asks for all stewardship documents.
• To ensure appropriate means of monitoring and evaluation of fundraising events and activities are established to feed into the fundraising team’s KPIs.
• To use the fundraising database to produce reports and analyse success rates, to feed into the fundraising strategy.
• To take responsibility for purchasing places for events through raising Purchase Orders and invoices where appropriate.
• To develop and manage relationships with fundraisers, encouraging the to become long term supporters of Women’s Aid.

What we are looking for in our Community Fundraising Officer:

• Knowledge of feminism, domestic abuse and the role of Women’s Aid
• Understanding of social media channels and their audiences
• Experience of using a CRM
• Fundraising background with proven experience of having met/exceeded targets
• Excellent computer and written skills
• Excellent interpersonal skills and attention to detail
• Experience of building and maintaining strong relationships 

Benefits of joining us as our Community Fundraising Officer include:

• Generous Annual Leave: 25 days + 2 Company Holidays + 8 UK Bank Holidays, with an extra 1 day per year after 1 year of service, up to a maximum of 5 additional days.
• Valuable Pension Benefits: a generous 7% employer contribution.
• Flexible Working: remote working, a generous TOIL scheme, and family-friendly policies
• Wellness and Support: including a cycle to work scheme, free optician check-ups, annual flu vaccines, access to a 24-hour employee assistance counselling helpline, a ‘Headspace’ app for mindfulness, and ‘Reflective Practice’ sessions.
• Making a Genuine Difference: in a rewarding role where your work will directly result in helping Women’s Aid to be able to provide lifesaving services for women and children across England.

How to apply? 

• Please submit your CV and a Cover Letter. Your Cover Letter should be no more than 2 pages long and should include a summary of your reasons for applying for the position. You should also include details of how your skills, behaviours and experience meet those necessary for the role, as listed in the Job Description and Person Specification.
• Please ensure that you also complete the EDI form and send all completed paperwork to the recruitment email address. (Please clearly mark your name and the role title in the subject line of your email).

NB:

• Women only need apply under schedule 9 (Part 1) of the Equality Act 2010
• If you have been shortlisted for interview, you will be informed by email. Regrettably, we are normally unable to acknowledge unsuccessful applicants.
• All posts, including remote posts, must be based in the UK.
• Women’s Aid is committed to quality, equality, and valuing diversity. Applications are particularly welcome from Black and minoritised women.
• Please read our Single Sex Statement on our website
• Please note that applications will be reviewed, and interviews arranged, on a rolling basis, so for the best chance of success, please apply ASAP.

Community Leader (Director) - L'Arche London

ABOUT THE ROLE

Hours of work: 37.5 hours per week (occasional evenings and weekends)

Salary: 57,000-60,000 per annum (including London weighting)

Place of work:   L'Arche London Community Office, West Norwood, SE27

Some travel and overnight stays will be required within the UK

Contract type: Permanent

Closing date: Sunday 29 September, 11:59pm

As well as joining a friendly Community, where you will be well supervised and supported, and benefit from L’Arche’s mentorship programme, these are some other benefits you get by working for us:

• Paid sick pay, up to a maximum of 7wks (depending on length of service)
• Enhanced Maternity, Adoption/Surrogacy, and Paternity Pay (depending on length of service, details available on request)
• Interest free loans and salary advances available
• Free eye tests and a contribution towards the cost of glasses if you need them for work
• Free DBS / PVG checks
• Free SSSC registration
• Free Blue Light Card
• Professional membership fees paid if they are directly relevant to your role
• Free Employee Assistance Programme available to everyone
• Up to 5 days paid compassionate leave
• Up to 6 days paid (pro rata) for time off for emergency dependents leave
• Carer and Childminder costs available in some circumstances to facilitate attendance at residential meetings
• Paid mileage costs at HMRC rate
• Working from Home Allowance for those in office-based roles but for whom no office is provided
• Specialist bereavement counselling for employees and their family members
• Free Life Assurance up to 4 times gross annual salary
• Access to the Bike to Work scheme
• Joining shared meals since cooking and having a meal together is what we are all about

Main purpose of the role:

The Community Leader (Director) leads the Community in living the mission of L’Arche in our community life, by providing outstanding, person-centred and financially sustainable care and support services, by support for shared community and spirituality, and by engagement with the wider community around us.

Are you a leader who can:

• Inspire and lead a diverse and talented community of over 100 individuals with and without learning disabilities -  people we support, employees, volunteers, long-term friends and members.
• Oversee and develop £2.5 million worth of registered care, supported living, and day services, ensuring compliance with CQC requirements, alignment with the L’Arche vision and values, and maintaining financial sustainability.
• Lead a team of 70 employees through strategic direction, effective processes and service delivery, and emotionally intelligent, collaborative, forward-thinking people management.
• Represent L’Arche London externally in fundraising efforts, outreach to build local partnerships, and participation in L’Arche UK leadership and governance forums.

• Embody and advocate for the L’Arche ethos of cultivating deep, long-term, and mutually transformative relationships between individuals with and without learning disabilities.
• The L’Arche London Community includes nine supported living services, one registered care home, and two day workshops, serving 34 individuals—all located within a mile of West Norwood Station.

The Role

• Lead a community that intentionally responds to the needs, choices and context of our members, and is faithful to the L’Arche UK Vision and Values, and Mission statement, and to a co-created Community Mandate and plan.
• Maintain and enhance high-quality, person-centred care, support, and housing for people with learning disabilities, both at home and in our day services. .
• Ensure the Community’s financial sustainability through robust financial planning and management. 
• Foster a culture that maximises the voice and power for people with learning disabilities, and builds listening and collaboration between Community members with and without learning disabilities (including through an active Community Support Group, Community Council, Community Gatherings, listening circles, and other forums).
• Lead and manage a diverse, committed, and engaged leadership team to achieve objectives, set a positive culture, and support the personal and professional growth of our leaders.
• Cultivate an open, creative, and inclusive spiritual life, inviting everyone in the Community to deepen their collective growth.  Support and encourage events that build community belonging.
• Model, advocate for, and embrace the L’Arche ethos of deep, long-term, and mutually transforming relationships between people with and without learning disabilities.
• Be a visible representative of L’Arche locally, developing relationships with community houses, surrounding neighbourhoods, local authorities, professional organisations, schools, faith communities, and L’Arche worldwide.
• Contribute to the national work programmes of L’Arche UK, and collaborate with Community Leaders of other L’Arche Communities, to share skills, best practice and resources. 

About you:

• Senior leadership experience in support to adults with learning disabilities  (or transferable skills and experience in a closely-related field).
• Experience leading and managing an organisation to deliver results, and to change in response to risks and opportunities.
• Experience leading and developing diverse teams to flourish, individually and together.
• Good financial planning skills and experience successfully managing a substantial budget.
• Evidence of the ability to think strategically, and work collaboratively to turn strategies into deliverable and measurable plans.
• Passionate about person-centred support, authentic relationships, and full opportunities for people with disabilities.
• Enthusiastic about the values, and mission of L’Arche, with the wisdom to combine our different needs, voices and priorities into an inclusive, dynamic, and nurturing community.
• Collaborative and resilient leader, skilled in setting culture and direction, coaching people, addressing under-performance, and adapting to various people and styles.
• Emotionally intelligent, with compassion, self-awareness, courage, integrity, and humility and a readiness to be present and visible to people across the Community.
• A good listener, able to reflect and lead others in reflective practice, receptive to mentorship and seeking help.
• Organised and capable of prioritising, delegating, and working autonomously.
• Able to listen to the whole community, and foster free speech, innovation, creativity, collaboration and consensus.
• Effective communicator, adept at adapting to diverse groups and individuals, including those with learning disabilities.
• Committed to build a diverse community that includes people of different ages, abilities, cultures, nationalities, sexualities, faith perspectives, and life experiences.
• Dedicated to ongoing professional and personal development, with a commitment to acquiring new knowledge and skills relevant to the role.

About us

In L'Arche London, we are intentionally inclusive, bringing together those with and without learning disabilities, in our community of more than 100 people. One of the L’Arche UK communities, we’re re part of a federation that includes over 150 communities across 37 countries and 6 continents.

Our community includes over 30 people with learning disabilities, with lots of different support needs, who we support at home and in our workshops. Alongside them are dedicated community members, volunteers, friends and neighbours, all integral in fostering a warm and inclusive atmosphere. Our team of employed assistants provides further support and care to our core members.

We have lots of diversity and lots of opinions.  We love people, we love our busy, vibrant city, and we welcome everyone to build a community that values each individual and embraces the beauty of differences. Since 1977, our mission has been to create an environment where diversity is celebrated, creativity cherished, and independence nurtured.  Together, we want a more inclusive, compassionate world.

A full job description and person specification can be found in the attached Recruitment Pack.

The closing date is midnight on Sunday 29 September 2024. 

First round interviews are expected to take place between 10 and 16 October.

To apply, please read the full job description and person specification and answer the questions on our online application form. 

Please also read our privacy notice for job applicants.

Starlight is the national charity transforming children’s health through play. We work 
to ensure that every child can benefit from the incredible power of play, supporting 
their mental and physical health during treatment and recovery from illness.
Play is not just a ‘nice to have’, without play, children can experience short, and 
long-term problems. In fact, it’s so important, that being able to engage in play is 
one of the human rights listed in the UN’s Convention on the Rights of the Child.
Without play, problems faced can range from anxiety around having blood tests 
which could mean appointments being abandoned and rescheduled, to developing 
PTSD and a fear around visiting hospitals and healthcare settings. It’s not 
uncommon for health play specialists to have to meet children in the car park as 
they are too scared to even set foot inside the hospital.
Each year, there are nearly 1.8 million child hospital admissions in the UK and 
nearly three-quarters (71%) of NHS trusts and health boards do not have any 
budget for play.

This is simply not good enough; we think that play in healthcare is non-negotiable.
Driven by our research and insights into what works best for them, we provide direct 
services and resources for children and their families; and to the health 
professionals working with them. We also advocate for more and better health play 
services in public policy; and promote the full recognition of health play practitioners 
as an integral component of the children’s health workforce.
Our Health Play Services Delivery team provide physical and digital materials and 
resources which support the delivery of health play to practitioners and families. 
These are informed by insight, evidence and evaluation from our Insight and Impact 
Team.
Central to these materials and resources is our range of Boxes which contain toys 
and activities specifically selected to help children relax, distract, and engage to 
ensure their treatment can be carried out as quickly and effectively as possible with 
minimal stress. 
The current Health Play Services Delivery Manager is about to be seconded to a 
new Commercial Development role, initially for 6-months, as we shape the 
development of a new source of income for Starlight through paid for services. 
There may be the possibility of an extension to this contract depending upon the 
outcome of the secondment.
The Health Play Services Delivery Manager, reporting to our Head of Play leads the 
end-to-end process of our services. You’ll need experience in the operational 
management of service delivery and experience of working with the NHS and in 
children’s services would be an advantage. You’ll work across all areas from 
procurement through stock control to the logistics of delivery and you’ll build 
relationships internally and externally to ensure efficient, effective, high quality 
service delivery and excellent customer relationship management. Reporting 
directly to the Head of Play, you’ll manage the Service Delivery Co-ordinator and
the Service Data Officer within the Hospital Services Team.

The Role

As the Senior Stewardship Manager at Social Mind you will be accountable for the overall delivery of our stewardship and community management services.

You will lead the strategic development of this service area helping to elevate our stewardship practices, ensuring they are closely aligned with the objectives of our charity partners and the evolving needs of their supporters.

You will lead and mentor our Stewardship Manager and their team, guiding them all in delivering exceptional supporter journeys and community management initiatives.

Your leadership will ensure that our stewardship approach is proactive, data-driven, and continuously optimised to enhance campaign performance and supporter satisfaction.

Background

Social Mind are experts at using social fundraising to drive income and engagement. From product innovation, journey design and campaign builds to virtual event management, we support charities in delivering successful campaigns at scale.

Our fundraising platform, Social Sync, aims to revolutionise the sector with integrated social fundraising campaigns and behavioural, omni-channel supporter journeys. We empower charities to raise more money through integrated Facebook and white label fundraising pages, build stronger relationships with sophisticated, personal journeys and we unlock supporter potential with meaningful insights.

Key Responsibilities

Campaign Delivery

• Strategic Stewardship Planning: Working collaboratively with the management team you will develop and implement a forward-looking stewardship strategy that aligns with our key objectives and the fundraising goals of our charity partners.
• Campaign Leadership: Work with the Campaign Manager to own the delivery and direction of stewardship in live fundraising campaigns, ensuring they meet or exceed income targets while delivering outstanding supporter experiences.
• Brand Protection: Ensure all stewardship activities are executed to the highest standards, safeguarding the brand and reputations of our business and our charity partners in every interaction.
• Performance Optimisation: Drive continuous improvement in fundraising outcomes by leveraging data insights, supporter feedback, and industry trends to inform stewardship and community management activities.

Supporter Experience

• Service Excellence: Establish and maintain high standards of customer service across all stewardship and community management activities, ensuring that all interactions reflect the values, goals and tone of our charity partners and meet agreed SLAs. You will also act as a subject matter expert on client calls working closely with our Customer Success team.
• Supporter Satisfaction: Monitor and analyse supporter feedback, responding swiftly to issues and opportunities to enhance the supporter experience.
• Safeguarding and Compliance: Ensure all stewardship and campaign delivery activities adhere to safeguarding protocols, data protection laws, and industry best practices, maintaining the highest standards of compliance and ethical conduct.
• Innovation in Stewardship: Identify opportunities for innovation within stewardship and community management, proposing new approaches to enhance campaign effectiveness and supporter engagement.

People Management and Team Building

• Leadership and Vision: Provide strategic leadership to the stewardship team, setting clear objectives, inspiring innovation, and driving accountability.
• Recruitment and Resource Management: Lead the recruitment and talent acquisition process to attract, select, and onboard top talent, ensuring the team is equipped with the skills and expertise needed to achieve strategic goals and that all campaigns are supported by a fully resourced team.
• Coaching and Development: Implement tactical coaching and mentoring that enable team members to develop within their roles and achieve their full potential.
• Performance Management: Oversee performance management for the stewardship team, ensuring that objectives and key results (OKRs) are aligned with both individual career development and organisational goals.

Skills and Knowledge

• Strategic Leadership: Proven experience in leading and executing strategic initiatives ideally within a fundraising or nonprofit environment.
• Fundraising Expertise: Deep understanding of fundraising principles, supporter engagement strategies, and the nonprofit sector.
• Customer Service Excellence: A strong track record of delivering exceptional customer service and managing stakeholder relationships at a senior level.
• Team Development: Demonstrated ability to build, lead, and develop high-performing teams, with a focus on coaching, mentoring, and professional growth.
• Data-Driven Decision Making: Expertise in using data and analytics to drive decision-making and optimise campaign performance.
• Compliance Knowledge: Strong working knowledge of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant standards across the UK.

Are you ready to make a tangible difference in the lives of vulnerable communities? Zetetick Housing is seeking an inspiring and innovative Fundraising and Communications Manager to spearhead our mission of expanding support and services. In this role, you won’t just manage campaigns—you’ll craft stories that resonate, build relationships that matter, and develop strategies that drive real change. With a focus on creative growth and impactful outreach, this is your chance to bring your passion for social good to a place where it truly counts. Enjoy a competitive salary, flexible working, and a nurturing environment that champions personal and professional development. Join us in transforming lives—apply now and lead with purpose.

We are looking for the right person to become our new Volunteer and Community Manager, someone who can support our existing volunteers, recruit new people to join our volunteer team and raise the awareness of our services across Kent and Medway.

Although an understanding of the Criminal Justice System is ideal, we can teach you that. What we cannot teach are the skills to understand the challenges that volunteers face, how to hear and support them when they face these challenges and how to keep them engaged and motivated to support victims of crime.

Our volunteers are an amazing group of people who support adults and young people to understand the impact of their experience of being a victim of crime and stand alongside them as they move into their new reality.

If you think that you have these qualities and are resilient & adaptable then we need to hear from you.

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Ongoing training & support with opportunities for career development & progression

About the role:

This job cannot be home based and you will need to be able to travel across Kent and Medway.
You will be Supporting and managing existing volunteers in Kent and Medway
Recruit new volunteers from the various communities in Kent and Medway to build a volunteer team that better reflects the communities we wish to serve
Introduce new volunteering roles to the local service and recruit into them
Build strong working relationships with volunteer bureaus, higher/further education colleges and other agencies across Kent and Medway to raise the awareness of volunteering opportunities with Victim Support
You will also need to build our online and real-life media presence to raise the profile of our service in Kent and Medway
On a daily basis you will need to be in contact with Volunteers, the local Senior Management Team, local Team Leaders, Caseworkers, the Hate Crime Advocate and Stalking Advocates

You will need:
To be able to work independently against an agreed plan
To remain empathetic whilst developing the confidence of volunteers to hold safe but challenging caseloads
Able to work in partnership with other agencies and with team members.
Resilience. This is a busy job with multiple demands on your time so you will need to remain focused on what your priorities are.
You will need to be comfortable talking to various individuals and groups about the work that we do and look to develop a volunteer team that reflects the communities that we serve.
You will need to be comfortable meeting potential volunteers, presenting to other agencies and occasionally being the local voice of Victim Support in the media

Please see attached Job Description and Person Specification for further details.

About Us:
Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.
Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks including Police Vetting and Disclosed Barring Service checks will be required. If you are unable to obtain a police vetting certificate you will not be confirmed in post.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard.
Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

Harris Hill are delighted to be working with a fantastic charity to recruit for a Community Manager in order to be the primary point of contact for all things engagement (fundraising, retail and visitor experience).

This is an exciting role that is people focused, making sure our engagement volunteers and supporters feel part of the charity family, and are appreciated and supported in everything they do. You will be helping brave the storm and empowering our volunteers in their engagement activities, from raising money, creating visitor experiences, developing our retail offering as well as looking for new audiences and opportunities.

As a Community Manager, you will be:

• Empowering volunteer engagement crew to do what they do best, engaging the public, sharing the charity vision and growing support for the charity cause
• Supporting volunteer engagement crew to achieve key income, footfall and contact goals and seeking ways to engage new audiences
• A part of an amazing regional team, working collaboratively to shape the future of the charity engagement and provide an outstanding level of care to staff, volunteers and supporters

In order to be successful, you must have experienced :

• Significant experience of engaging supporters, volunteers and the general public in order to generate funds
• proven track record of results delivery.
• Exceptional written and verbal communication skills and engagement skills
• People leadership experience is vital, ideally in leading volunteers in a collaborative environment

Salary: £34,253- 40,298 per annum

Contract type: Permanent, full time

Location: remote role, covering London , Thames and Essex

Deadline: 1st September  

Interview: w/c 9th September

Recruitment process: Cv to  

If this sounds like you, then please do get in touch ASAP!

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Looking for an experienced social media and community manager with line management experience to develop and implement our social media strategy. This role is pivotal in raising the profile of the organisation and driving positive engagement with members.Key Responsibilities:

• Strategic Development:
  Lead the creation and implementation of the social media strategy to enhance influence and outreach.
• Content Oversight:
  Manage the creation of engaging, social-first content across Twitter/X, Facebook, Instagram, and LinkedIn.
• Team Collaboration:
  Work closely with the Digital Engagement team to align social media output with overall strategy.
• Strategic Advice:
  Provide guidance to the Chair, elected Officers, and Leadership Team on maximising social media potential and mitigating risks.
• Crisis Management:
  Respond swiftly and sensitively to negative social media incidents, particularly on Twitter/X.
• Cross-Department Coordination:
  Collaborate with the Head of Media and PR, press office, and other internal teams to ensure positive representation.
• Community Engagement:
  Increase engagement with online Membership Communities through monitoring, moderation, and influencer outreach.
• Content Creation:
  Oversee the development of diverse and appropriate social media collateral, including copywriting, image sourcing, and video editing.
• Proactive Planning:
  Develop social media plans around our policy, campaign, and membership priorities.
• Trend Monitoring:
  Stay updated with emerging social media trends and techniques.
• Analysis and Reporting:
  Implement mechanisms to measure the impact of social media activities and campaigns.
• Training and Policy Development:
  Lead the creation of social media guidance and conduct training programs.
• Line Management -This role has two direct reports
• Update social media platforms.
• Support media activities defending GPs and the College.
• Increase engagement with member communities.
• Regular meetings and presentations with leadership.
• Liaise with the President and Clinical Lead for IT on Membership Communities Fora.
• Attend strategic development groups.

Education and Experience:

• A Level English or equivalent.
• Educated to degree level or equivalent.
• Proven experience of leading social media strategy for a complex organisation.
• Excellent experience of developing and delivering organic social media content.
• Track record in managing crisis communications via social media.
• Expert knowledge of social media technology and content development techniques.
• Strong team management skills.

Skills:

• Excellent verbal and written communication skills.
• Experienced line manager
• Ability to work confidently with senior leadership and staff at all levels.
• Experience in crisis management and minimising reputational risk.
• Technical knowledge of social media packages and evaluation techniques.
• The ability to manage workloads and oversee social media output.
• Creativity and project management skills.
• Experience with graphic design software (Photoshop, Canva) and content management systems (preferably Kentico).
• Experience with email marketing tools (Dotdigital).
• Collaborative approach and excellent attention to detail.
• Understanding of current affairs and health agenda.
• Resilience and ability to manage competing demands.

What We Offer:

• Opportunity to establish the organisation as a leading authority in social media.
• A role that enhances the public face of the organisation and drives member engagement.
• Strategic, high-level communications advice and crisis handling.
• Leadership of a dedicated social media and community team.
• Identification of new platforms and engagement methods.
• Hybrid working

How to Apply:Please submit an up-to-date word version of your CV highlighting all your relevant experience and feel free to contact me to discuss the role in more detail.

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

If you are passionate about making a positive impact on the mental health and well-being of individuals and families, we encourage you to apply to join our dedicated team as a Community Mental Health Practitioner. You’ll be responsible for enhancing the care for service users with complex mental health needs by planning and implementing appropriate care using validated rating scales, risk profiles, assessment protocols, and individual care plans.

If you have:

• Experience working in mental health services.
• The ability to assess and manage risk using a therapeutic framework.
• Excellent prioritisation skills
• The ability to develop and maintain working relationships

Then we think this role would be great for you!

We know that sometimes people can be put off applying for a job if they think they can’t tick every box, if you can do most of what we are looking for, please go ahead and apply. You could be exactly what we need!

What’s in it for you?

Well, as part of the Inspire North team you’ll make a difference to people’s lives from the moment you start. We’re committed to providing an environment in which you can be yourself and thrive. You will benefit from:

• Commitment to flexible working
• 25 days annual leave plus bank holidays, rising to 30 days
• Many learning and career development opportunities, with paid and tailored training
• Free Employee Assistance Programme 24/7 including access to counselling and GP services
• Employer contributory pension scheme
• Good maternity, paternity, and adoption benefits
• Care workers discounts
• Access to our Employee Networks including People of Colour, LGBT+, Mental Health and Accessibility Network etc.
• Health and wellbeing opportunities
• Cycle to Work Scheme
• Access to Corporate Health Plan

We aim for our workforce to reflect the diverse and exciting region we serve, and are also proudly and actively anti-racist as such you are expected to drive the agenda forward.

As an organisation we believe people can only be at their best and thrive when they can be their authentic self!

We encourage you to apply early as your application will be reviewed as soon as it is received, and we reserve the right to close this job advert sooner subject to finding a suitable candidate.

Good Luck!

Community Catalysts CIC is a busy, buzzy social enterprise that tries hard to live up to its name. We’re working in partnership with Wiltshire Council and need an energetic, and imaginative person to coordinate things for us.

You will lead the Wiltshire Community Micro-enterprise Project which will support local entrepreneurial people and community organisations to offer new and creative care and support options for people who need help at home or in their communities. In this way we will help people to get the support they need to live the life they want.

To do this job you must:

• Understand the world of care - but maybe feel it could do with a bit of a shake up!
• Be a real people person - able to work well with all sorts of folks with confidence.
• Instinctively make connections - and join up dots that are sometimes less than obvious.
• Be able to spot what people are good at and nurture it.

Have a look at our website and the job description and person specification for more information about us and the job. You will be employed by Community Catalysts and based in the Wiltshire area.

Follow the link to download an application pack which includes the job description and person specification.

Closing date for applications is 5.00pm on 11th September 2024 and interviews will take place on 19th September 2024 in Trowbridge.

We welcome applications from people from all sections of the community.

Location: Cambridge
Salary: £47,472 - £52,746 per annum
Position Type: Temporary, Full-Time

Closing Date: 02/09/2024

We have an exciting opportunity for a Programme Manager, Science Communities to join us on a 12 month, full-time (35-hour week) basis.

The Royal Society of Chemistry (RSC) is a not-for-profit organisation with a thriving international community of over 60,000 members, an internationally renowned publisher of high-quality chemical science knowledge and the professional body for chemists in the UK, with a reputation as an influential champion for the chemical sciences. Our purpose is to help the chemical science community make the world a better place.

The role of Programme Manager, Science Communities will combine your passion for chemical sciences and working with the research community to identify issues & opportunities and to develop and manage projects to address these topics.

In this role you will:

• Develop and deliver our science community programmes that span the different subject areas in the chemical sciences involving members from different career stages and sectors including industry, academia and other research organisations.
• Work with our science communities to enable networking and collaboration, and to facilitate solutions to address chemistry-based problems from discovery to application and to drive change.
• Work in partnership with expert colleagues to maximise the impact of our strategic programmes, thought leadership and policy work for our science communities.

At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although, in this role, you will typically spend two days a week in our Cambridge office, especially initially, and thereafter with some flexibility depending on other work travel commitments including time working from our office in London. Some travel within the UK will also be required. If you need flexible working arrangements, please outline this in your application.

We are looking for:

• PhD in chemistry or related science and engineering area (or equivalent gained, for example, through working in science labs or science-related project management, publishing or community engagement).
• Strong analytical and problem-solving abilities
• Excellent verbal and written communication skills
• Experience of working on projects involving multiple stakeholders and / or able to balance and prioritise across multiple projects, tasks and deadlines.
• Ability to build strong relationships and establish ongoing 2-way engagement with diverse stakeholders e.g. different career stages, roles, levels and from different sectors
• Initiative and ability to develop new ideas and approaches
• Strong collaboration and teamwork skills
• Interest or awareness of chemistry’s role in advancing science and technology and of the factors currently influencing the research and innovation environment, as well as the needs and concerns of people in the research and innovation community
• Experience of facilitation and / or organisation of networks, meetings or workshops (desirable)
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills and expertise match the competencies outlined in the Job Description.

Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.

At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.

As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.

We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information.

No agencies, please. All recruitment enquiries from third-party recruiters will not be considered.

You may have experience in the following roles: Science Programme Manager, Scientific Community Engagement Manager, Research Project Manager, Science and Innovation Manager, Chemistry Network Coordinator, Science Collaboration Manager, Research Community Manager, Science Policy Manager, etc.

REF-216 406

At Pace, we transform the lives of babies, children and young people who have a neurodisability like cerebral palsy. Our mission is to help them reach their full potential – and our staff make it happen, every day.

Do you want to make a real difference in your next role, using your skills and experience as a Fundraising Manager? If your answer is yes you might just be the person we’re looking for!

You will play a vital role in fundraising for our primary and secondary school and students, enabling them to have a blend of therapies and education, giving them the opportunity to learn and achieve just like any other child.

This role is yours to shape as you bring together, manage and develop our corporate partners, community fundraisers and event participants to increase fundraising activity.

You will have proven event experience to develop and deliver 2 mass participation events each year. Leading with strong stewardship you will engage and grow your volunteer base to help staff your events, making them accessible and strongly community based.

Excellent communication and relationship building skills are essential, and as a highly motivated individual you will have strong attention to detail and the ability to manage your varied workload. You will also enjoy taking ownership of your work and have the ambitious drive to progress the public fundraising streams at Pace.

Position: Fundraising Manager

Reports to: Head of Marketing and Communications

Location: Hybrid - a mix of on site (we have 2 sites in Aylesbury) and working from home

Hours: 38 hours per week - open to discussion about compressed week, flexible working. Core hours are 10am-3pm

Salary: £35,000 to £38,000 per annum

Annual leave: 25 days plus bank holidays, increases with length of service

Pension: company pension scheme with contribution of up to 4%

What you will be working on:

• You'll create, organise and deliver 2 mass participation events each year using your event experience and research to engage and encourage people to get involved and take part, raising the profile of Pace in the community
• You'll develop a programme to grow your volunteer base to help staff your events, communicating with them to keep them engaged and motivated
• You'll nurture the current corporate partners and look for opportunities to increase the fundraising activity of their staff and partners and supporters through your events and organising and helping create fundraising events for them
• You'll develop your community fundraisers and work with them to maintain relationships and increase their involvement
• You'll be creating a stewardship programme for all 3 areas to update them with news and opportunities to get involved

This job is for you if:

• You have experience of developing and implementing events from conception to finish
• You enjoy managing varied workloads and working to deadlines
• You have worked with a range of internal and external partners and stakeholders
• You are attuned to people's needs and enjoy spotting opportunities to increase support
• You have proven experience of achieving fundraising goals or similar objectives - through direct experience or transferrable skills

Ruils is a user-led charity based in the Richmond borough that supports disabled children and adults and the elderly to live independently, be part of their community and to live life to the full. We provide information, advice, advocacy, befriending and activities to our clients and their families.

As part of this mission, we deliver accessible and inclusive community group activities and volunteer-based services for disabled residents. Our ambition is to enrich people’s lives, help with their mental health challenges and reduce their isolation and loneliness. We have broadened our community remit to also identify, advise and support residents living with health inequalities in the Borough of Richmond as an NHS Southwest London Integrated Care Board Core20Plus5 Partner.

The localities of focus will be Whitton/Heathfield, Hampton North, Barnes North, Mortlake and Ham & Petersham. These localities are also where Ruils has lower levels of volunteer engagement and consequently community service provision.

Purpose of Post

• Working with the Community and Volunteer Manager to deliver our Community Independent Living Services (CILS). The role entails supporting Ruils’ Group Activities, Befriending, Active from Home Walks, as well as the recruitment and management of Ruils Volunteers.
• Working with the Community and Volunteer Manager, to manage our Core20Plus5 initiative to target resident engagement with community organisations in areas where this is identified as being low.
• To establish the reasons for this and draw up a plan for improved  local engagement by driving volunteer recruitment  and delivering increased  befriending and Active from Home client matches, new group activities, and establishing a trusted reach-out path for the currently dis-engaged residents at our Health and Wellbeing events.
• To provide input to Health and Wellbeing events organised by the Health in your Hands team in areas of focus.

Key Duties

• Support with the recruitment, matching, on-boarding, training and management of Ruils Volunteers in particular areas of focus and across the charity when required.
• Support with the administration and management of the Ruils Befriending, Active from Home Walks, and Community Group Activities, particularly in key areas of focus.
• Support new clients being referred into CILs services to access activities and services.
• Work with clients (with guidance and support) to:
• Access CILS services.
• Match with appropriate befriending volunteers.
• Access social and leisure opportunities in the community.
• Support (where appropriate) with facilitating Ruils online group activities.
• Support with the monitoring of CILS activities.
• Manage our Core20Plus5 initiative to engage with community organisations (council, voluntary, health & wellbeing, resident associations), and local residents to:
• Increase Ruils understanding of local health and wellbeing support needs.
• Record findings of engagements as basis for new services deployment.
• Promote new volunteer requirement at micro-level in targeted localities.
• Evaluate what new group activities will meet local resident wellbeing needs and propose plan for delivery.
• Support the delivery of Ruils Health & Wellbeing Events in key areas of focus including contacting local residents to promote the events.
• Identify, reach out and establish ongoing relationships with like-minded organisations to attend their health and wellbeing events in the targeted localities. As a community connector, outreach should also identity individual influencers in these areas in order to utilise their knowledge, insight and influence with the challenges faced by local residents.
• The goal is to establish a trust and confidence to maximise our engagement with local residents.
• Other duties as deemed appropriate relating to the community services, or Ruils services generally.

Ruils Culture

At the heart of Ruils is good people. We believe in mutual respect where we value everyone’s strengths and celebrate our differences and imperfections. We all support a collaborative ‘us’ mentality where we share our knowledge for the benefit of our colleagues and clients.

Our culture is underpinned by clear, honest and transparent communication at all levels. We are all committed to creating an organisation that supports our personal and professional lives but can still be a fun and sociable place to work.

We all passionately believe in the same vision for Ruils and our clients, supporting people to become valued, effective and independent members of society. We will achieve this through open collaboration as a team and an empathetic approach to our clients.

For us all to grow and flourish we are committed to creating a supportive, caring and kind environment for every member of our team. We will do this by trusting our colleagues and acting with the utmost integrity and accountability with everyone we come in to contact with. We are all committed to the success and growth of Ruils and appreciate this will be achieved through being flexible and accessible in our approach to work and by supporting each other to reach our full potential.

Finally, we know that it is the people at Ruils that make the difference. We will encourage and welcome like-minded people to the team who share and are committed to our values.

It is necessary for all employees to be flexible, and all employees may be required from time to time to perform other duties that may be required by the employer to provide effective services to clients and to ensure the efficient running of the organisation.

General

The post-holder is expected to work in line with the Ruils’ policies and procedures including health and safety, confidentiality, safeguarding adults and children, and equal opportunities and diversity. In carrying out their duties the post-holder should endeavour to maximise the opportunity for disabled clients to be independent and to create opportunities that enable them to reach their full potential.

It is necessary for all employees to be flexible, and all employees may be required from time to time to perform other duties that may be required by the employer to provide effective services to clients and to ensure the efficient running of the organisation.

The post-holder will:

• Promote the work of Ruils.
• Be self-servicing and will maintain efficient files and records and records on the Ruils database.
• Attend monthly staff meetings.
• Attend personal and peer supervision and appraisal meetings.
• Attend and contribute to Planning Days and Events as and when required.
• Undertake any training necessary to improve performance.
• Comply with all relevant legislation.
• Ensure that confidentiality of client information is maintained in line with GDPR regulations.

Special Requirements:

• Flexibility to work outside of normal office hours on occasion. Ability to work remotely or online for a period of time, with strong IT skills. 
• We actively encourage applications from disabled people and people with long term health and mental conditions.
• We operate a Guaranteed Interview Scheme in that we will guarantee an interview to all disabled applicants who meet the essential criteria for the post. Please state in a cover letter if you wish us to consider you for this guaranteed interview scheme.

Please apply in writing with a cover letter and stating your current salary to Viv Sage, our HR Consultant at Better Talent, via the Quick Apply button.