Community management jobs
Trust Administration Officer
Due to continued growth, an excellent opportunity has arisen for a Trust Administration Officer to join our client’s dedicated team supporting charities, not-for-profit organisations, and philanthropic initiatives.
The successful candidate will play a key role in the effective day-to-day administration and management of a portfolio of charities and not-for-profit entities. This position is ideally suited to individuals with prior experience in charity governance and administration.
Position: Trust Administration Officer
Location: Leicester/Hybrid (with occasional travel as required)
Hours: 22.5 hours per week, with the potential for additional hours as the service evolves; some evening meetings will be necessary
Salary: £30,000 pro rata
Contract: Permanent
Benefits: Flexible working arrangements are available, including partial remote work following completion of probation or training. Additional benefits include a competitive salary, 32 days of annual leave (pro-rata for part-time positions) inclusive of Bank Holidays, and membership of the organisation’s pension scheme.
Closing Date: 5.00pm, 23rd March 2026
Interview Date: Week commencing 30th March 2026
The Role
The Trust Administration Officer will provide high-quality administration, clerking, and governance support to Boards, Committees, and Executive Teams, facilitating adherence to charity and governance compliance requirements. The post holder will contribute to the growth and development of the Trust Administration Service and raise the profile of the service. The role also involves the delivery of training sessions and consultancy services.
About You
Applicants should be experienced administrators with strong organisational, time management, and communication skills. The ability to engage effectively with stakeholders across the private, public, and voluntary sectors is essential. Experience within the charity or not-for-profit sector, along with a solid understanding of governance administration and compliance, is required.
If you possess a proven track record in administration, excellent communication skills, and a commitment to delivering outstanding customer service, we encourage you to apply.
About the Organisation
Our client has supported individuals facing hardship for 150 years, working to ensure that local people have access to warmth, safety, food, and other essentials. By securing funding for vital items, they make a tangible difference in the community. Revenue generated from the Trust Administration Service directly supports the critical work undertaken.
To apply for this position, please submit your curriculum vitae (CV) and a covering letter. Submitted CVs and covering letters will be reviewed, and shortlisted candidates will be invited to stage two and complete an application form.
As an equal opportunity employer, our client particularly welcome applications from candidates with ethnic minority backgrounds and from individuals with disabilities, as these groups are currently underrepresented in our workforce.
Please note applicants must have the right to work in the UK and be able to travel for business purposes. Occasional travel within Leicestershire, Rutland, Northamptonshire, and, on occasion, to other regions within the UK will be required.
You may also have experience in areas such as Admin, Administration, Administrator, Trusts, Trusts Officer, Trust Administrator, Trust Administration Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Concierge
When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.
Job Title: Concierge
Location: This role is based in Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000 (Full Time Equivalent)
Shift Pattern: 22 hours per week on weekends, Saturday and Sunday on a rota between 09:00 - 21:00 . You may be required to work outside these hours dependent on service and resident requirements including bank holidays.
About the Role
We are seeking a compassionate and dedicated Concierge to join our team based in RBKC who provide support to our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds.
You’ll help create a safe, welcoming and well run environment, offering reassurance and practical support to residents when they need it most. This role is key to keeping our building, residents and service secure and responsive. You’ll do regular safety checks, monitor access, respond to emergencies, support residents with queries, keep records, and hand over to the team. You’ll also help maintain a clean and safe environment.
Some Key Responsibilities Include:
- Ensuring our buildings are safe by monitoring, completing welfare checks and responding affectively and appropriately to emergencies
- Maintaining professionalism and kindness with residents and visitors, attending to calls, managing deliveries and ensuring great communication with the team in line with policies and procedures
- Provide a daily report on resident activity, AINMs, safeguarding and concerns for handovers.
- Working with the wider team to make sure any urgent issues are picked up and followed through
- Remain alert and monitor CCTV throughout the shift
- Adapting to service needs to support risk assessments, safeguarding checks, and service standards
- Supporting residents to build confidence and independence, contributing to a psychologically informed space where everyone is treated with respect and dignity
- Noticing when someone might be struggling with their physical or mental health, and taking prompt action to prevent escalation
- Helping to keep the environment clean and welcoming from tidying communal spaces to reporting repairs and completing admin tasks accurately and sensitively
- Be a valued and reliable member of the team, completing handovers for colleagues for a seamless service
- Other duties include maintaining cleanliness, removing rubbish, reporting repairs, ordering supplies, and general tasks
About You
We’re looking for someone who understands the importance of compassion, routine and safety who’s ready to make a difference in a calm, consistent way. Whether you’ve worked in supported housing before or bring transferable skills from another role, what matters most is if you’re dependable, care about people, and want to make a difference during quieter hours. Furthermore we look for:
- Understanding and/or experience to provide high quality, person centred support
- Ability to work independently and taking responsibility for the service
- You will require excellent communication skills with residents, colleagues and external partners to build positive and respectful relationships
- Understanding the importance of diversity, equity and inclusion in everything you do
- You have the ability to stay calm and supportive in a fast paced and constantly changing environment
- Ability to take a compassionate, non judgmental approach when helping others
- You share our values of Ambition, Empowerment, Inclusivity, and Transparency in your everyday work
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Job Title: Head of Individual Giving
Location: London, UK (Only candidates who are eligible to work legally without work visa sponsorship in the UK will be considered.)
Contract Type: Full-time (40 hours per week), Permanent contract
Hiring Salary: GBP 54,374 per annum (before taxes)
Target Start Date: As soon as possible
Application Closing Date: March 10, 2026 23:59 GMT
This job advert is for an existing vacancy.
About Right To Play:
For more than 25 years, Right To Play has been protecting, educating, and empowering millions of children each year to rise above adversity through the power of play.
We offer programs in 14 countries across Africa, Asia, the Middle East and North America, reaching millions of children each year in some of the most difficult places on earth, helping them to stay in school and learn, overcome prejudice, heal from trauma, and develop the skills they need to thrive. We do this by harnessing play, one of the most fundamental forces in a child's life, to teach children the critical skills they need to dismantle barriers and embrace opportunities, in learning and in life.
This work is supported by our two global offices in Toronto, Canada and London, UK; and seven National Offices in North America and Europe.
Right To Play UK is a charity registered in England and Wales and in Scotland that works in partnership with Right To Play International to raise funds and awareness across the UK.
Benefits Highlights:
Connect and collaborate with a global team who are passionate about protecting, educating and empowering children and youth using the power of play!
Culture premised on our Culture Code (accept everyone, make things happen, display courage, demonstrate care, and be playful)
- Flexible work arrangements
- 25 days annual leave plus bank holidays per year
- Competitive benefits such as Income Protection and Life Assurance
- Learning opportunities and 5 learning and development (L&D) days per year
- More information on what we offer is available on our website.
Application Method:
Apply with your resume and cover letter in English via the application link.
Right To Play provides equal employment opportunities to employees regardless of their gender, race, religion, age, disability, sexual orientation or marital status. We strongly encourage groups who have been historically disadvantaged with respect to employment to apply for positions at Right To Play.
As part of our selection process, final candidates will be required to complete security checks and Vulnerable Sector Check or equivalent criminal record check as a condition of the offer. More details about our recruitment process and safeguarding information are available on our website.
As part of our recruitment and selection process, Right To Play uses Artificial Intelligence (AI) - assisted tools to support the assessment of candidates or applications. This may include but not limited to generating and editing of job adverts, assessment and interview questions, scheduling, translation, transcription, note taking, etc. Our Applicant Tracking System (ATS), VidCruiter, also use AI-powered ChatBot to answer candidates' enquiries. These tools are used only to assist human reviewers in evaluation and do not make selection or screening decisions. All hiring decisions are made by human reviewers. All AI-assisted processes comply with applicable privacy and data protection regulations, including GDPR and PIPEDA. For more information, please refer to RTP AI Policy and our Best Practice: Use of AI in Recruitment on our website.
We value and promote a culture of diversity, equity, inclusion, and belonging. We are committed to providing accommodations to candidates with disabilities during the recruitment and selection process, and thereafter. Please reach out to the People & Culture team by email. All information provided will be treated as confidential and used only to provide an accessible candidate experience.
Job Description:
Job Title: Head of Individual Giving
Location: London, UK
Supervisor Title: Executive Director UK and Global Strategic Initiatives
Region/Department/Office: UK National Office (UKNO)
Job Family: Fundraising
Grade: 8
I. JOB SUMMARY:
Reporting to the Executive Director, Right To Play UK, the Head of Individual Giving will be responsible for leading on community, mid and major donor fundraising and philanthropy for Right To Play UK. The incumbent will deliver a successful strategy for Right To Play UK’s work in this area, leading on developing and coordinating fundraising campaigns, building, and developing our portfolio of major donors, developing a philanthropy pipeline and facilitating bespoke events with the aim of generating substantial income in line with the organisation’s budgetary objectives.
II. RESPONSIBILITIES:
1. Individual Giving campaigns and strategy (20% time):
- Collaborate on development and implementation of UK individual giving strategy, working closely with the UK leadership team and international colleagues.
- Develop, adapt and coordinate UK fundraising campaigns for mid and major donors, work closely with the Head of Communications and Engagement and UK team.
- Project manage delivery of campaigns by the RTP UK staff team, working across audiences.
- Analyse and report on audience, results and trends and use this to inform future plans.
- Manage the Individual Giving Officer and provide guidance on their development of key projects.
2.Major Giving and Philanthropy (50% time):
- Lead on developing, implementing and reporting on Right To Play’s individual giving strategy in the UK, in alignment with Right To Play’s global strategic plan, in collaboration with the Head of Partnerships and Executive Director.
- Directly manage a range of major donor and philanthropic relationships, as well as oversight of relationship management by colleagues and the Partnerships team.
- Lead on researching, identifying, developing, and supporting new major donor funding opportunities with the aim of generating substantial income from this fundraising source in line with the organization’s budgetary objectives.
- Lead on ongoing communications strategy for our mid and major donor support base, building support and ensuring consistency across a range of constituent groups.
3. Major donor events development (15%):
- Lead on design and development of bespoke major donor events (e.g. 30 person dinner), working closely with service providers, donors and the RTP UK team.
- Lead on stewardship of events-focused audiences, building a long-term, diversified support base.
4. Contribute and support global and UK team (10%):
- Contribute to global projects and strategies through the global fundraising team.
- Contribute to the development of global strategic initiatives, including developing major donor relationships in other RTP supporter countries.
- Support the work of the wider Right To Play UK team, focussing on shared team goals.
5. Performs other duties as assigned. (5%)
- Undertake any other activities reasonably requested by the Executive Director.
III. MINIMUM QUALIFICATIONS (Must have):
(A) EDUCATION/TRAINING/CERTIFICATION:
- Undergraduate degree from a relevant university program or equivalent work experience
(B) EXPERIENCE:
- 5-year’s relevant experience including working within a senior fundraising role, working on fundraising strategy and successful campaigns.
- Experience in managing relationships with a range of major donors.
- Experience developing and securing high value relationships and gifts.
- Experience developing/approving reports and proposals for major donors and/or tailoring to a UK audience.
- Experience representing an organisation with senior stakeholders.
- Experience managing a varied workload and balancing conflicting priorities.
(C) COMPETENCIES / PERSONAL ATTRIBUTES:
- Excellent interpersonal skills and the ability to deal sensitively and diplomatically with a variety of people, both internally and externally.
- Excellent organisational and time management skills with the ability to manage a varied workload.
- Ability to think creatively and assess effective approaches with different audiences.
- Ability to work flexibly and collaboratively in a team with enthusiasm and commitment.
- Willingness and ability to work additional hours as required at events and business meetings (with TOIL provided).
- Understanding of and commitment to the aims and values of Right To Play.
(D) TECHNICAL SKILLS:
- Excellent networking skills
- Highly developed interpersonal skills, with demonstrable experience in negotiating and influencing.
- High attention to detail for writing professional external communications.
(E) SECTOR SPECIFIC KNOWLEDGE:
- Understanding of and commitment to the aims and values of Right To Play.
- Demonstrable experience working within a senior fundraising role and more specifically working successfully with mid and major donors, in line with the requirements of this role.
(F) LANGUAGES:
- Excellent written and spoken English.
IV. DESIRED QUALIFICATIONS (An Asset):
- Understanding of International Development issues and context.
- Understanding of UK charity fundraising regulations and Data Protection legislation.
- Experience of working in a global organisation.
V. ADDITIONAL JOB RELATED CONDITIONS:
The vast majority of work will take place in London, Right To Play UKNO Office. However, the role may require select travel to other parts of the country or global country programmes, in order to support key initiatives. Occasional evening and weekend activity for donor events and meetings, is expected.
To protect, educate, and empower children to rise above adversity using the power of play.
The client requests no contact from agencies or media sales.
Life is a national charity committed to delivering high‑quality, compassionate and person‑centred support to people facing crisis. Guided by our values of Humanity, Solidarity, Community, Charity and the Common Good, we work across multiple sites to provide safe, effective and life‑changing services.
The Role
We are seeking an exceptional Director of Quality Improvement and Compliance to join our Senior Leadership Team at an exciting time of organisational development.
Reporting directly to the CEO, this is a senior, influential role with strategic responsibility for quality, safeguarding, compliance, estates and continuous improvement across our national portfolio of services.
You will provide visible, values‑led leadership, ensuring that everything we do is safe, effective, person‑centred, financially sustainable and fully compliant with regulatory requirements. This role has a real opportunity to shape the future of Life – and to positively impact the lives of hundreds of people we support.
Key Responsibilities
- Provide strategic leadership on quality improvement, compliance and continuous improvement across supported housing, estates and services
- Hold senior accountability for safeguarding governance, complaints and assurance frameworks
- Lead audit, inspection and review activity, ensuring consistently high standards and strong regulatory outcomes
- Embed a culture of quality, learning and improvement across multi‑site services
- Oversee property compliance, health & safety and estates management, ensuring safe and welcoming environments
- Use data, insight and digital systems to drive performance, manage risk and support innovation
- Act as the organisation’s senior lead with regulators, inspectors and professional bodies
- Work collaboratively with fellow Directors to deliver a joined‑up, high‑quality client journey
- Develop, coach and inspire senior leaders, fostering a high‑performing, values‑driven culture
About You
You will be a credible, values‑led leader with a strong background in regulated services and a passion for quality and safeguarding.
Essential experience and qualifications include:
- Senior leadership experience within supported housing, homelessness or a closely related regulated sector
- Proven success leading multi‑site services and senior operational leaders
- Strong track record in quality improvement, safeguarding, compliance and inspection readiness
- Sound financial and commercial awareness, including managing significant budgets and resources
- Lean Six Sigma qualification
- Level 5 Safeguarding qualification
- Health & Safety qualification (IOSH Managing Safely or equivalent)
You will also bring:
- Strategic thinking with the ability to translate vision into practical delivery
- A collaborative, visible and approachable leadership style
- Integrity, humility and purpose in how you lead
- A commitment to co‑production, continuous learning and innovation
- Strong communication, influencing and relationship‑building skills
Information about the role:
For further information, please see the attached job description on our website.
Salary: £50,285 per annum
Hours: 32 hours per week
Location: Home Based with travel across sites in the UK
Benefits:
At Life we are passionate about providing our employees with a supportive and engaging environment. As well as ongoing development and training, we offer our:
- Generous holiday allowance, starting at 25 days per year, plus 8 Bank Holidays (pro rata for part time hours)
- Birthday Leave (applicable after 1 years service)
- Additional annual leave for long term service
- Company Pension Scheme
- Signed member of the Menopause Workplace Pledge
Safeguarding and Equality:
Life is committed to protecting all staff, volunteers and service users from harm of any kind. Life expects all staff and volunteers to share this commitment through our code of conduct.
We are committed to ensuring diversity and equality within our organisation by encouraging applications from all backgrounds.
All offers of employment will be subject to satisfactory references and appropriate screening checks. Life takes its obligation to protect the rights of children and vulnerable people very seriously; therefore, the successful candidate for this post will be also subject to extensive background checking, including an enhanced Disclosure and Barring Service check (DBS) which is paid for by the Charity.
The client requests no contact from agencies or media sales.
Join Kaleidoscope Trust as our Communications and Events Officer and help bring global LGBTI+ advocacy to life.
Kaleidoscope Trust (KT) is the UK’s leading charity dedicated to advancing the rights of LGBTI+ people internationally. Founded in 2011, we aim to create a world where all LGBTI+ individuals are free, safe and equal.
We are looking for a Communications and Events Officer to help support powerful storytelling and strategic communications that amplify the voices and priorities of our partners around the world.
This is a fantastic opportunity for someone who is organised, creative, and motivated by social justice to play a hands-on role across communications, events, and stakeholder engagement. You will work across a range of high-impact projects, including supporting the delivery of the Global LGBTI+ Rights Commission and key advocacy and partnership events.
If you’re keen to grow your skills while contributing to a collaborative and mission-driven team, we would love to hear from you. Download the full job description for full details and information on how to apply.
Salary: £35,150 per annum plus pension
Location: Remote (UK-based), with occasional travel
Closing date: Monday 16 March 2026, 23:59 (London time)
Interviews: Week commencing 16 March 2026
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Our Vacancy
As a Support Worker for the Young People’s Services at Peabody, you will play a vital role in helping young people live independently and thrive within their communities. This is a meaningful and rewarding position where you will support individuals who may be socially excluded, disabled, unwell, or homeless. Your work will directly contribute to their wellbeing, independence, and inclusion, ensuring they are empowered to lead fulfilling lives. You will be part of a team that values human rights, dignity, and respect, and you’ll be instrumental in helping young people overcome challenges and achieve their goals.
What you'll do
In this role, you will provide high-quality, person-centred support to young people in supported housing. Your day-to-day responsibilities will include conducting needs and risk assessments, developing and reviewing support plans, and offering practical assistance with daily living skills such as cooking, cleaning, shopping, and managing finances. You will work closely with each individual to help them build confidence, develop life skills, and work towards their personal goals. You’ll also support them in accessing community resources, sustaining their housing, and exploring future housing options. Your role will involve liaising with external agencies, attending team meetings and training, and ensuring accurate record-keeping. You’ll be a key part of a collaborative team, committed to safeguarding, promoting equality, and delivering excellent service in line with Peabody’s values and policies.
What you'll need
- Experience supporting vulnerable people in the community or a supported living environment, either professionally or through volunteering
- Strong communication skills and the ability to build positive relationships with young people and external partners
- A compassionate, empathetic approach with a genuine desire to make a difference in people’s lives
- Confidence to work independently (including lone working) and collaboratively as part of a team
- Good IT literacy, including the use of Microsoft Office and data entry systems
Why join us?
When you join Peabody, you’re joining a team guided by our values, Be Kind, Do the Right Thing, Love New Ideas, Celebrate Diversity, Keep Our Promises, and Pull Together. We believe in creating a workplace where everyone feels supported, included, and empowered.
What You’ll Get
- 25 days’ annual leave
- Flexible benefits including healthcare, dental, and discounts.
- 4x Life Assurance and up to 10% pension contribution.
- Professional development, including funded apprenticeships.
- Two paid volunteering days each year.
- Family-friendly policies and a supportive team culture.
Please read before applying
This is a full-time, onsite role, and you’ll need to be available to work five days a week, including weekends and bank holidays. Shifts may include early mornings and evenings, so flexibility is key.
Important Information This role requires an enhanced DBS check.
If successful, you will be required to complete two sleep-in shifts per week as part of your regular duties.
The successful candidate will have a full and clean driving licence as well as their own vehicle as the role does involve working across two services, which will require driving.
Please read before applying:
Closing Date: 11 March 2026
The Interviews for this role will take place in person in Waltham Cross.
We’ll be reviewing applications and holding interviews on a rolling weekly basis, so please keep an eye on your inbox and phone - our team will be in touch to get you booked in!
Please note: Peabody is not a licensed UK sponsor, so we’re unable to offer visa sponsorship for this role.
Colleagues who are at risk of redundancy need to state this on their application as they will be given priority consideration above other applicants.
Please note, if you are currently on legacy Aldwyck or legacy Catalyst Terms & Conditions, and are successful in your application, you will automatically be transferred to the new Peabody Terms & Conditions.
Additionally, if you move to a Peabody role on a secondment basis, your Terms & Conditions will not change.
Chief Executive Officer
Paul’s Place
Yate, South Gloucestershire (Hybrid – minimum 3 days onsite)
£65,000 | Full-time (35 hours per week) | Permanent
After 30 years of impact — and with a new purpose-built Hub — Paul’s Place is ready for its next chapter.
Following the retirement of our CEO, we are seeking an exceptional charity CEO to guide us into an ambitious future — expanding services, strengthening partnerships and ensuring more disabled adults can live life to the full.
About Paul’s Place
Paul’s Place is a respected South West charity supporting physically disabled adults to connect with others, build confidence and participate fully in society.
From our fully accessible Hub in Yate, we deliver:
- A specialist Day Opportunity Service
- Evening and social programmes
- Short breaks
- Vocational skills training
- Step Ahead transition support
- Inclusive sports activities
We are financially secure, with strong reserves and a diverse funding base. Our new Hub — developed in collaboration with our members — positions us strongly for thoughtful, sustainable growth.
Disabled people are at the heart of everything we do. We are disability-led, needs-led and committed to achieving excellence.
The Opportunity
As Chief Executive Officer, you will provide both strategic and operational leadership to a well-established, values-driven organisation.
The Chief Executive Officer will work closely with the Board of Trustees to deliver our strategy and shape the next phase of development, while ensuring robust governance, strong financial management and continued income growth.
The Chief Executive Officer will lead and develop a committed Senior Leadership Team, build influential relationships with commissioners and partners, and raise the profile of Paul’s Place locally and nationally.
This is a visible role requiring someone equally comfortable in the boardroom and engaging directly with members.
Who We’re Looking For
We are seeking an experienced charity leader with:
- CEO leadership experience within the voluntary sector
- A strong track record in income generation and contract negotiation
- Experience of working constructively with Trustees to deliver strategy
- Strong financial oversight experience
- Knowledge of governance, safeguarding and regulatory compliance
- Experience leading organisational growth
- Understanding of health and social care commissioning
A genuine commitment to disability inclusion and empowering disabled adults is essential.
Further Information
For full details of the role, responsibilities, person specification and our strategic priorities, please download the Recruitment Pack.
The pack provides comprehensive information about Paul’s Place, our services, financial position, governance structure and ambitions for the future.
We strongly encourage candidates to review it before applying.
Terms
Salary: £65,000
Location: Paul’s Place Hub, Shire Way, Yate, Bristol BS37 8YS
Hybrid working (minimum three days onsite)
28 days annual leave + bank holidays
5% matched pension contribution
Closing date for applications: Thursday 2nd April 2026
Shortlisting: Wednesday 8th April 2026
Interviews: Week commencing Monday 13th April 2026
(Interviews are likely to take place on Thursday 16th April 2026
at Paul’s Place Hub)
#Chief Executive officer #CEO #Strategy
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
This is an exciting opportunity to be involved in an early years home learning programme in Westminster/Kensington & Chelsea. ParentChild+ has been delivered in America for over 50 years, working one-to-one with families who face significant life challenges. The model is based on one home visit and one group session each week, for at least 37 weeks, by home visitors.It addresses a range of outcomes for parents whose children are at risk of starting school below the expected level, by offering free books, toys and homemade resources and modelling how to create a rich home learning environment.
The Early Years Team Leader will manage ParentChild+ to support 100 families over 2 years. The role will work with the Regional Manager to train, supervise and manage a team of Home Visitors and volunteers to deliver the early years home learning programme in each area.
You must have experience of managing a project, meeting targets and deadlines as well as experience of supporting families and managing staff. You will also need to have experience of safeguarding and a degree in Early Years Education or a Level 3 Early Years qualification. A commitment to ensuring equal opportunities and diversity is also essential.
About Us
Family Lives is a national charity with over four decades of experience in helping parents deal with the changes that are a constant part of family life. We provide targeted early intervention and crisis support to families online, via our national services or in the community.
Please visit our website to obtain the job description, full person specification, and the link to apply using our online system.
Please ensure that you cover all criteria on the person specification as this will be used for shortlisting purposes.
Closing date: Sunday 8th March 2026.
The Vacancy
Islamic Relief Worldwide (IRW) is a faith-based humanitarian relief and development organisation working to save and transform the lives of some of the world’s most vulnerable people. Established in 1984, with an active presence in over 45 countries, we strive to make the world a better and fairer place for those affected by poverty, conflict and natural disasters. IRUK’s focus is strengthening effective funding, mobilising for change through advocacy and awareness-raising, and strengthening programme development and delivery. IRUK works with various partners and institutions, from governments, non-governmental organisations and local authorities to grassroots communities.
Islamic Relief UK (IRUK) is recruiting for the position of Senior Graphic Designer to be based from its Waterloo Office, London. The organisation is currently operating to a hybrid working model.
As a key member of the Creative Content team, the Senior Graphic Designer will lead on and produce all aspects of creative design and branded materials. Responsible for ensuring heightened creativity and brand consistency, the Graphic Designer will act as a brand guardian, leading creativity across the organisation to elevate IR’s brand.
The Graphic Designer will lead on creating engaging designs for a variety of briefs from ideation through to concepts development, design and final creative products for Islamic Reliefs fundraising, marketing, advocacy, UK programmes campaigns and initiatives.
They are responsible for producing a diverse range of high-quality, innovative, and engaging digital and print materials that showcase IR’s progressive humanitarian work both nationally and internationally.
The role involves creating and developing visual assets across multiple channels, including direct mail packs, posters, leaflets, project booklets, fundraising materials and emergency appeal communications, social media graphics, digital ads, event marketing materials, advocacy campaign assets, website visuals, and published reports. The post holder will also occasionally support video production for campaigns.
This position requires a strong combination of creativity and technical expertise to deliver and coordinate all aspects of design work. The successful candidate will be comfortable working to tight deadlines, consistently delivering high-quality outputs that align with IRUK brand guidelines.
The successful candidate must have:
- A qualification or relevant experience in Graphic Design
- Proven experience of producing designs from ideation, concepts through to final creative assets
- Experience in storyboarding and presenting ideas creatively
- Proven experience in producing graphic design assets for all digital and print platforms including direct mail packs, magazines, and print reports
- Experience in producing varied graphic design assets for digital ads
- Experience in developing and elevating brand identity through multiple design projects
- Proven experience of working with multiple stakeholders and clients
- Be artistic in producing graphically animated sequences
- Creative and innovative approach to work
- Excellent research skills to successfully market products aimed at IR’s diverse donor base
- Excellent planning and organisational skills including the ability to plan own work, and establish and maintain monitoring systems
- Excellent ability to work on multiple design briefs and meet deadlines
- Proven experience of working with multiple stakeholders demonstrating excellent communication skills
- Flexible and adaptable with the ability to respond effectively to requests for briefs and deadlines
- Co-operative and supportive team player with an ability to work within cross organisational teams
- Specialist knowledge of using graphic design software (InDesign, Photoshop, Illustrator)
- Working knowledge of PC and Mac platforms
- Commitment to working within the principles of equal opportunities
- Ability to travel occasionally to attend meetings/training involving overnight stays
- Empathy with the aims, goals and values of IRUK, and a commitment to support delivery to meet these
For more information, please click on the Documents tab above to view the full Job Description.
If you are talented, reliable, service-minded, resilient and a highly motivated professional looking for a meaningful career, with a strong commitment to IRW’s mission and values of sincerity, excellence, compassion, social justice and custodianship, please apply by completing our online application form.
For more information on the excellent company benefits we offer our employees, please visit our website.
PLEASE NOTE: Interviews are expected to take place on an ongoing basis until a suitable appointment is made. We therefore may close the advert sooner than the advertised date.Also, when uploading a copy of your portfolio, please anonymise your details as the organisation operates to a blind shortlisting basis.
Pre-employment Checks:
Any employment with Islamic Relief will be subject to the following checks:
- screening clearance
- proof of eligibility to live and work within the UK
- receipt of satisfactory references
Please note, for UK-based roles, we are only able to accept applications from candidates who are eligible to work in the UK. We are unable to progress applications which would require sponsorship.
Our values and commitment to safeguarding
IRW is committed to preventing any type of unwanted behaviour at work including sexual harassment, exploitation and abuse, lack of integrity and financial misconduct; and committed to promoting the welfare of children, young people, adults and beneficiaries with whom IRW engages. IRW expects all staff and volunteers to share this commitment through our code of conduct. We place a high priority on ensuring that only those who share and demonstrate our values are recruited to work for us.
The post holder will undertake the appropriate level of training and is responsible for ensuring that they understand and work within the safeguarding policies of the organisation.
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include criminal records checks. IRW also participates in the Inter Agency Misconduct Disclosure Scheme.
In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
Islamic Relief is an equal opportunities employer
The client requests no contact from agencies or media sales.
About the role
We’re recruiting multiple Support Workers (known internally as a Project Worker) to join several of our services across London. Whether it’s through semi-independent housing, mental health support, or complex needs accommodation, you’ll play a key role in helping people on their recovery journey.
We work with a Recovery Based Approach , tailoring support to each individual’s needs and goals.
All roles are rota-based, covering weekdays, evenings, weekends, and bank holidays.
What you'll be doing
In the role of Project Worker, you will support clients on their journey toward increased independence. You will manage a caseload of residents, helping them develop the skills and confidence required to move on to appropriate longer‑term or independent accommodation. The role focuses on empowering residents to build on their strengths, develop practical life skills, and maintain independence in the community.
About You
Above all, you will have a genuine desire to support people to transform their lives. If you have a good understanding of the complex issues faced by homeless people; personal experience of homelessness yourself and some experience of supporting vulnerable people through a process of change, we encourage you to apply.
You'll also need good interpersonal and listening skills; patience and resilience. We will provide you with the knowledge and training you need to work with clients in a holistic and person-centred way.
Why join us?
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Support clients to achieve personal goals and independence
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Deliver practical, person-centred support
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Be part of a committed, inclusive team
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Receive full training and development opportunities
St Mungo's are committed to creating a diverse and inclusive workplace. We strongly encourage applications from all under-represented groups.
How to apply
Applicants will be considered for all vacancies that are a suitable match with their skills and experience. However, if you do have a specific preference for location, please state this on your supporting statement.
To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.
To find out more and apply please go to the St Mungo’s careers page on our website.
Closing date: 19th March 2026 at 10am
Interview and assessments on: 1st / 2nd April 2026
What we offer
- Excellent Development and Growth Opportunities
- A Diverse and Inclusive Workplace
- Great Pay and Other Benefits
The client requests no contact from agencies or media sales.
Children, Youth and Families Strategy Delivery Officer
We are seeking to appoint a part-time Children, Youth and Families Strategy Delivery Officer to work closely with parishes, diocesan teams, and project boards to enable the delivery of the Children, Youth and Families stream.
Position: Children, Youth and Families Strategy Delivery Officer
Location: Hove/Hybrid
Salary: £22,517 per annum (pro-rata FTE £37,528pa)
Hours: 22.5 hours per week which can be worked over 3 days (flexi time)
Contract: Fixed term contract to 31 December 2030.
Closing Date: Midnight on 12th March 2026
Interview Date: Hove on 27th March 2026
About the Role
The Diocese has recently launched its Diocesan Growth Strategy. This ten-year plan will create vibrant and sustainable communities of faith across Sussex by supporting parishes to revitalise churches, invest in children and youth ministry and develop excellent leaders.
In this role you will:
- Support parishes to develop proposals and robust missional project plans.
- Guide projects through assessment and approval processes.
- Help parishes recruit new Children’s, Families, and Youth Workers.
- Agree and monitor delivery plans for each supported parish project.
- Gather learning and data from projects, producing reports and analysis for diocesan boards.
- Identify, share and develop good practice across the diocese.
About You
We are looking for someone who is a practising Christian committed to the mission and ethos of the Church of England. You will have/be:
- Experienced in children’s, youth or families ministry.
- Skilled in planning, managing and monitoring multiple projects.
- Confident analysing information, tracking impact and reporting findings.
- A strong communicator, able to build relationships across diverse teams.
- Organised, self-motivated and adaptable.
About the Organisation
The vision of the Diocese is to help people to know, love and follow Jesus. Based in Hove and serving the people of Sussex across more than 360 parishes and 154 church schools and the wider community, this is a great role for someone who supports the ethos, aims and objectives of the Diocese and the Church of England.
As an employer, and as a team, the mutual values at work are to be Respectful, Professional, Flexible and Supportive.
What’s on offer
- Enrolment into the Pension Scheme with a 15.1% employer contribution and flexible employee contribution of between 0-6%,
- 0.6 pro-rata of 28 days of annual leave, plus bank holidays and an additional 2 privilege days leave per year
- Employee Assistance Programme with access to counselling, GP appointments, financial and legal support.
- Free parking, use of the ride to work scheme and free eye tests
Our client is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults. All post holders are expected to share this commitment and to comply with the relevant safeguarding policy.
If you are excited by the opportunity to help shape children’s and youth ministry, we would love to hear from you.
Please note the organisation can only consider applicants who presently have the right to work in the UK and all candidates must be personally committed to the Christian faith and be able to respect, uphold and work within our client’s Christian mission, values, culture and faith statements. This individual will represent and speak on behalf of a Christian charity and as such the Occupational Requirement for an active Christian faith is justified under the Equality Act 2010 Schedule 9, Part 1, clause 3. #INDNFP
Other roles you may have experience of could include Children, Youth, Family, Partnerships Officer, Community Partnerships Officer, Project Manager, Project Officer.
Please note this role is advertised by the recruitment agency acting for the client – Not For Profit People.
As a People Ops Associate, you will be responsible for executing key people operations processes that ensure GovAI staff have an excellent experience and can focus on their work.
In your role, you'll help develop and deploy different aspects of our people operations function, managing workflows and supporting staff throughout their time at GovAI. You'll be responsible for onboarding, benefits administration, compliance tracking, and shepherding staff through various HR processes.
Applications for this position are now open. Applications are being reviewed on a rolling basis, and we encourage candidates to apply as soon as they are able to.
About the Team
GovAI was founded to help humanity navigate the transition to a world with advanced AI. One crucial input to achieving this mission is ensuring that our staff and visiting researchers have an excellent experience and can focus on their most important work.
Since publishing our first research agenda in 2018, we have helped define and shape the field of AI governance. Our researchers have published in top venues, including Science and Nature, and work closely with decision-makers across government, industry, and civil society. Our alumni have gone on to influential roles in government (US, UK, EU), leading AI companies (e.g. DeepMind, OpenAI, Anthropic), top think tanks (e.g. CSET, RAND), and leading universities (e.g. Oxford, Cambridge).
Our team and affiliate community possess expertise across risk management, threat modelling, frontier AI regulation, technical governance, agent governance, AI economics, international cooperation, US-China relations, and AI forecasting.
Why You Might Be Interested In This Role
- You'll be key to ensuring GovAI staff can focus on high-impact work.
- Every outstanding researcher or staff member who joins GovAI will experience onboarding processes you help run. Every person who navigates a smooth benefits enrollment or performance review will have been supported by systems you maintain. Your operational excellence and attention to detail directly translates to better outcomes for humanity's AI future.
- You'll solve difficult puzzles and work to navigate challenging tradeoffs.
- How do we make sure researchers get the help they need quickly without being slowed down by logistical hurdles? How do we maintain compliance across US and UK employment law while keeping processes simple? These aren't just logistics problems—they're strategic challenges that require creativity and attention to detail. You'll directly work to help us solve them.
- You'll see your systems work in real-time.
- In this role you'll get to directly watch new staff move through People Operations processes you've improved, see your work reduce bureaucratic friction for researchers, and get direct feedback from staff on what's working or needing improvement.
- You'll build the foundation for GovAI's most important work.
- Our researchers and fellows have gone on to careers at Anthropic, DeepMind, OpenAI, the White House, and top universities. The systems you build will support the next generation of AI governance leaders, ensuring they can focus on their research and impact.
Role Description
This position plays a pivotal part in GovAI's future success — if staff are distracted by bureaucracy or have a poor experience with our internal processes, our impact as an organization suffers. Your role is to help ensure that people operations runs smoothly and efficiently.
You'll execute people operations processes from onboarding through ongoing employee support, making sure that staff have an excellent experience and that all compliance requirements are met. You'll report to the People Ops Manager, and work closely with other members on the team.
Responsibilities will include:
- Executing onboarding and offboarding processes:
- You'll directly manage onboarding for new staff, visiting researchers, and contractors, ensuring they have everything they need and know how to navigate GovAI effectively.
- You'll handle offboarding processes, ensuring smooth transitions when staff depart.
- Managing ongoing people operations workflows:
- You'll handle benefits administration, reimbursements, and other routine people ops tasks efficiently.
- You'll track and ensure compliance with US and UK employment law requirements, including training requirements, policy updates, and statutory obligations.
- You'll maintain employee records and ensure data accuracy in our systems.
- Supporting staff and communicating with employees:
- You'll be a primary point of contact for staff questions about benefits, policies, and HR processes.
- You'll communicate clearly and promptly with staff throughout various processes.
- Improving our people operations systems:
- You'll work with the People Ops Manager on improving processes at GovAI, including by creating and improving templates, documentation, and resources for staff.
- You'll identify pain points in current processes and propose solutions.
In your first six months, we expect that you might:
- Directly manage the onboarding process for as many as 10 new staff members and 40 seasonal fellows.
- Take ownership of key ongoing workflows like benefits administration and compliance tracking.
- Create or improve documentation and resources that make staff experience better, such as contributing to an employee handbook or onboarding guides.
- Identify and implement process improvements in your areas of responsibility.
- Learn and get up to speed with our internal systems such as: Rippling, Justworks, Slack and Asana, and start making suggestions about how to make the most out of them.
Selection Criteria
We're selecting candidates who are:
- Have experience in a high-demand operational role, such as people operations, project management, or related positions.
- Strong attention to detail
- Driven by a desire to produce consistently excellent work and an obsession with process improvement.
- Highly organized and good project management skills — our people operations function has many moving pieces, and you'll need to manage these different workflows efficiently.
- Strong at interpersonal communication and providing excellent and kind service to staff.
- Detail-oriented and able to handle compliance requirements carefully.
- Excited by the opportunity to use their careers to positively influence the lasting impact of artificial intelligence, in line with our organization's mission.
Some profiles that might be an especially good fit for this role include:
- Experience in an ops or HR role at an AI governance organization, research organization, or tech company.
- Experience in a process-intensive role with strong attention to detail, such as operations coordination or HR administration.
- Someone early in their career looking to build expertise in people operations at a high-impact organization, and happy to follow set-processes.
Salary and Location
This position is full-time. Our offices are located in London, UK, and we strongly prefer team members to be based here, but are open to individuals who would need to work remotely in exceptional cases. We are able to sponsor UK visas.
The People Ops Associate will be compensated in line with our salary principles. As such, the salary for this role will depend on the successful applicant's experience, but we expect the range to be between £66,000 (~$88,000) and £80,000 (~$108,000) if based in London. In rare cases where salary considerations would prevent a candidate from accepting an offer, there may also be some flexibility in compensation.
We also offer competitive benefits, including a 10% pension/401k contribution and private medical cover.
How to Apply and What to Expect
Application Process
The selection process has four stages:
1. Written application
2. A paid remote work test
3. A short series of interviews and reference checks
4. Potentially, a one-day in-person work trial
Addressing complex AI governance challenges requires many different skillsets and perspectives. We welcome applicants from a wide range of backgrounds. If our mission excites you, we encourage you to apply, even if your experience doesn't align perfectly with every qualification listed. Your unique combination of experience and motivation might be exactly what we're looking for.
The client requests no contact from agencies or media sales.
Location: Midlands – Leicester or Birmingham (hybrid working)
Salary: £48,500 per annum, FTE 37.5 hours (we will also consider a 4-day / 30-hour week)
Contract: Permanent (we will consider interim-to-permanent arrangements)
Join a charity fighting hunger, tackling waste and creating opportunities
We are a forward-looking regional charity working across the Midlands to fight hunger, tackle food waste and create opportunities for people and communities. We believe no one should go hungry when good food is going to waste, and that everyone deserves the chance to thrive.
We are now looking for a Head of Finance to join our Senior Leadership Team and play a central role in ensuring our financial strength, sustainability and growth – so we can maximise our social impact.
The role
As Head of Finance, you will be the organisation’s lead financial expert, reporting directly to the Chief Executive and working closely with fellow senior leaders and Trustees. You will provide the financial insight and leadership that underpins strategic decisions and day-to-day operations.
You will:
- Lead the development and delivery of the organisation’s financial strategy, ensuring long-term sustainability and supporting our strategic priorities and business plans.
- Oversee all aspects of financial management, including budgeting, forecasting, management accounts and statutory accounts.
- Lead on financial reporting and liaison with the Trustee Board, including servicing and advising the Trustee Finance Committee.
- Ensure strong financial controls, including procurement, credit control, cash flow management, payroll and systems that support growth.
- Take responsibility for statutory and regulatory financial compliance, including HMRC requirements and charity/company reporting.
- Provide clear, insightful financial analysis to support decision-making, funding applications and operational improvement.
- Work closely with budget holders across the organisation, building financial understanding, ownership and accountability.
- Lead, support and develop a small Finance team of two (Finance Officer and Finance Assistant).
About you
We are looking for a values-led finance leader who is motivated by using their skills for positive social impact.
You will bring:
- Significant experience in a senior financial and management accounting role, with responsibility for budgets, management and statutory accounts, controls and reporting.
- Experience of leading a finance function, including oversight of payroll and pensions.
- Strong skills in financial planning, analysis, forecasting and budgeting, and the ability to communicate clearly and confidently with senior leaders and Trustees.
- Experience of working with or supporting a Board or Finance Committee, providing clear, insightful information and advice.
- Confident use of Excel and finance systems to produce robust, timely and accurate information.
- A proven ability to lead and develop a team, building a positive, inclusive and high-performing culture.
- Excellent interpersonal skills – able to influence, challenge and support colleagues at all levels.
- A collaborative, solutions-focused approach and the ability to manage competing priorities.
- Professionally qualified in accountancy or who can demonstrate equivalent experience.
- From any sector – charity experience is not essential. We are very open to candidates bringing transferable skills from commercial, public or other not-for-profit environments, with a commitment to learning charity-specific requirements (such as charity/SORP accounting) as part of your induction.
- A Midlands base in either Leicester or Birmingham, with hybrid working.
- Salary of £48,500 per annum (FTE, 37.5 hours), with 4-day / 30-hour week options considered.
- The expectation of a cost of living increase from April.
- The opportunity to be part of the Senior Leadership Team, shaping the future direction and impact of the organisation.
- A chance to use your finance expertise to directly support people facing hunger, poverty and barriers to work, while reducing food waste.
We are committed to building a team that reflects the diversity of the communities we serve and to creating an inclusive working environment where everyone can be themselves and perform at their best. We warmly encourage applications from people of all backgrounds and sectors, including those who may not have worked in a charity before.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Us
The Good Ancestor Movement is a UK-based advisory and consultancy firm supporting individuals and organisations to redistribute wealth in ways that are reparative, regenerative and aligned with their deepest values. We work with wealth holders to challenge traditional models of accumulation and tax avoidance, and instead imagine futures where wealth actively contributes to social equity, economic justice, and ecological resilience.
We support clients to shift from extractive to regenerative practices, helping them translate their values into meaningful action through redistribution, reparations, and investment aligned with justice.
Our programmes, like Reimagining Wealth, invite individuals to understand the wider impacts of their capital and take intentional steps toward responsible stewardship.
Good Ancestor Movement’s consultancy work includes strategy design, values-aligned redistribution planning, and building tools and systems that support collective accountability and transformative impact. We are committed to building a regenerative economy where wealth is mobilised in service of repair and liberation.
About Your Role
This role is central to how the organisation functions day-to-day.
The Operations & Executive Support Lead will provide trusted executive support to the CEO and diary management support for directors while also holding the operational backbone of the organisation. This includes managing administrative flow, designing and strengthening systems, and ensuring that work lands reliably and on time.
This is a highly varied, hands-on role suited to someone who enjoys building order, spotting risks early, and creating processes that allow others to do their best work.
You will work closely with the CEO, our Directors, and our finance team to identify and develop operational processes as required. You will work alongside our entire team and be able to contribute to the organisation’s bold aims and ambitions within your role.
Key Responsibilities
Executive Support
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Provide full diary and schedule management for the CEO, including proactive planning, prioritisation and coordination.
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Support our Director level with diary management and bookings as required.
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Manage CEO inbox triage and correspondence, acting as a trusted first point of contact and gatekeeper.
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Prepare agendas, briefing notes and supporting materials for meetings.
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Coordinate travel, logistics and key engagements.
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Track actions and follow-ups to ensure timely completion across priorities.
Operations & Administration
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Act as a central intake point for operational and administrative requests.
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Prepare invoices and expenses for approval and support payment workflows.
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Coordinate room bookings, event logistics and forward planning.
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Support finance processes in collaboration with the outsourced finance team.
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Manage projects, create and maintain operational project trackers, records and documentation.
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Provide administrative and logistical support to programme delivery as required.
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Support fundraising administration and reporting requirements.
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Provide light communications and coordination support as needed.
Systems & Process Development
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Identify opportunities to improve operational efficiency, reduce risk and strengthen consistency.
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Design and implement proportionate, fit-for-purpose processes aligned with organisational needs.
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Create and maintain clear operational processes and documentation.
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Support the selection and introduction of appropriate tools and systems where required.
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Contribute to the development of more structured, predictable ways of working.
About You
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You come from an operations, executive assistant, office management, or organisational support background and are confident working across administration, coordination and operations.
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You are highly organised and reliable, with a strong ability to manage multiple priorities, deadlines and moving parts, and anticipate executive needs.
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You have experience providing executive support, including diary management, inbox triage, meeting coordination and preparation of briefing materials.
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You are excited by the opportunity to grow beyond day-to-day execution and take on a more strategic role over time.
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You are comfortable owning operational processes end-to-end and ensuring consistent follow-through.
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You can spot gaps, inefficiencies or recurring issues in ways of working and take initiative to improve them.
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You are confident in handling approvals preparation, tracking actions, and supporting financial and administrative workflows.
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You work well with senior stakeholders and external partners, communicating clearly and professionally.
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You are trusted to handle confidential and sensitive information with discretion.
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You are calm under pressure and able to respond effectively to changing needs and priorities.
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You are open to learning new systems and tools and adapting as the organisation evolves.
We understand that the issues we work on disproportionately impact on low-income, marginalised and minoritised communities. We are an organisation led by a Black female founder and CEO and as an inclusive employer that values both lived experience and professional experience, we hope to be able to attract applicants from a range of backgrounds for this important role. You do not need to have a university degree for this role, nor is it essential for you to have experience in the new economy ecosystem: we care about your character, your experience and your ability to demonstrate leadership and practice personal growth.
We exist to accelerate the just transition to a regenerative economy by leveraging the power of private capital.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for an experienced and compassionate Frontline Support Services Lead to take day-to-day ownership of our specialist support service. This is a senior, hands-on role for a practitioner who is equally confident providing direct 1:1 support to high-risk clients and leading a small team of frontline Support Workers.
As our Founder and CEO steps back from operational delivery of frontline support, you will be the heartbeat of our frontline work — ensuring every person who reaches out to us receives safe, culturally sensitive, trauma-informed support.
Role Details
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Rate: £20 per hour
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Hours: 21 hours per week (7 hours per day, 3 days per week)
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Contract: Freelance (ongoing)
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Location: Remote — London-based candidates only as some face-to-face meetings are required
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Reporting to: Founder & CEO
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DBS: Enhanced DBS required
What You'll Do
Direct Client Support
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Provide trauma-informed 1:1 support via phone and email to LGBTQI+ individuals and parents from religious and culturally conservative backgrounds.
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Hold complex, high-risk cases with confidence and care, including those involving suicide ideation, honour-based abuse, forced marriage, domestic abuse, and emergency relocation.
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Maintain clear professional boundaries while delivering culturally sensitive, community-rooted support.
Team Leadership & Supervision
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Line manage two existing freelance Support Workers and support the onboarding of a third.
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Provide regular case supervision, complex case guidance, and decision-making support.
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Champion staff wellbeing and safe working practices in emotionally demanding frontline work.
Safeguarding & Risk Management
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Act as the senior safeguarding lead for all frontline services.
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Lead on DASH risk assessments, safeguarding escalations, and referrals, including MARAC processes where required.
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Ensure safeguarding procedures, escalation pathways, and professional boundaries are consistently upheld.
Support Group Facilitation
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Co-host our monthly LGBTQI+ support group, alternating facilitation with the CEO (Wednesday evenings, once per month).
Case Management System Transition
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Lead the operational migration from our legacy case recording system to a new case management platform, including data migration, process development, and staff training.
Who We're Looking For
You will need to demonstrate:
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Significant frontline experience in suicide prevention, domestic abuse, honour-based abuse, or specialist crisis support.
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Strong knowledge of safeguarding, DASH risk assessment, and escalation in high-risk contexts.
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Experience managing or supervising frontline support staff in a specialist or statutory setting.
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A trauma-informed, person-centred approach to support delivery.
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The ability to build trust through shared cultural understanding while holding clear professional boundaries.
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Experience working within small, values-led charities or specialist support services.
Genuine Occupational Requirement (GOR)
Naz and Matt Foundation is a by-and-for charity. Our services are designed to be delivered by people with direct lived experience of the communities we support. In line with the Equality Act 2010, the following criteria are Genuine Occupational Requirements for this role:
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Lived Experience: You must identify as LGBTQI+ or be the parent of an LGBTQI+ person.
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Cultural Background: You must be of South Asian heritage, reflecting the communities we serve.
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Language: You must be fluent in English (spoken and written) and Urdu (spoken).
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Right to Work: You must have the permanent right to work in the UK.
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Location: You must be based in London.
About Us
Naz and Matt Foundation is a multi-award-winning UK charity working at the intersection of LGBTQI+ identity, parental acceptance, faith, culture, suicide prevention, honour-based abuse, and domestic abuse. We help remove the barriers that prevent religious and culturally conservative parents from accepting their LGBTQI+ children — work that directly saves lives.
We are a by-and-for organisation, rooted in the communities we serve. Lived experience is at the heart of everything we do.
Why Join Us
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You will play a direct role in saving lives and protecting people at serious risk.
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You will help shape the next phase of our frontline support service as we grow.
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You will be part of a deeply values-led, community-rooted organisation where lived experience is respected, centred, and celebrated.
Thank you for your time and interest in this opportunity.
The client requests no contact from agencies or media sales.