1,087 Community management jobs

Senior People Advisor

Allkind | London
Hybrid working (typically 1-2 days per week in the office)
£19.54 per hour plus £2.36 per hour holiday pay (equivalent to £38,100 FTE)
Full-time, 37.5 hours per week (flexibility considered)

Temporary with a possibility of extension.

Are you an experienced HR professional available at short notice and looking to make an immediate impact within a purpose-driven organisation?

Charity People is delighted to be partnering with Allkind to recruit an experienced Senior People Advisor.

About the charity

Allkind is a London-based mental health charity supporting people across the full mental health spectrum, from early intervention through to complex needs. Following a merger in December 2024, the organisation launched as Allkind in April 2026, bringing together decades of experience and a shared commitment to delivering compassionate, accessible support.

Working closely with the NHS and local communities, the charity supports more than 22,000 people each year and continues to grow its reach and impact. Kindness, inclusion and lived experience sit at the heart of everything they do.

This is an exciting opportunity to join a growing organisation during a period of positive change and development.

About the role

Reporting to the Head of People, the Senior People Advisor will play a key role in supporting managers and employees across a broad range of HR activities. You will act as a trusted advisor, leading on employee relations matters while supporting the wider People & OD function to deliver an excellent employee experience.

This is a varied and hands-on role, ideal for an experienced HR professional who enjoys balancing operational delivery with continuous improvement initiatives.

Key responsibilities

• Manage employee relations cases, including disciplinary, grievance, absence and performance matters
• Support managers with complex people issues and employment law queries
• Lead probation and performance review processes
• Support organisational change projects, including restructures and TUPE processes
• Enhance onboarding and induction programmes
• Monitor and analyse HR metrics and people data
• Support policy development and implementation
• Assist with payroll administration and employee benefits processes
• Support the effective use and management of HR systems
• Contribute to wellbeing, EDI and organisational development initiatives

You will have

• Strong HR generalist experience, ideally at Senior Advisor level
• Excellent employee relations experience and employment law knowledge
• Experience supporting managers across a range of people matters
• Strong stakeholder management and communication skills
• Experience working with HR systems and people data
• Ability to manage competing priorities in a busy environment
• A proactive, solutions-focused approach
• CIPD Level 5 or equivalent experience
• Previous charity, healthcare or social care sector experience would be advantageous

Hiring process

This is an urgent requirement and applications will be reviewed as they are received.

One-stage interview process via Microsoft Teams on Friday 4 September.

How to apply

Please send your CV as soon as possible to be considered for this opportunity.

We want you to have every opportunity to demonstrate your skills, ability and potential. Please let us know if you require any adjustments to support you through the recruitment process.

Charity People is a forward-thinking, inclusive organisation that actively and deliberately promotes equity, diversity and inclusion. We know organisations thrive when inclusion is at the forefront. We evidence our commitment by matching charity needs with the skills and experience of candidates irrespective of background, including age, disability, gender identity, race, religion or belief, sex, sexual orientation, pregnancy and maternity, marriage and civil partnership status. We do this because we believe that greater diversity leads to greater results for the charities we work with.

Are you someone who enjoys hands-on work and wants to make a meaningful difference every day? At Age UK Bromley & Greenwich, we’re looking for a practical, compassionate individual to join our team as a Handyperson. This is a vital role supporting older people and those with long-term health conditions as they return home from hospital.

You’ll be part of a fast-moving, highly valued service that helps people stay safe, independent and confident in their own homes. From installing grab rails and key safes to putting up curtain rails or fixing minor plumbing issues, the work you do will directly improve lives and reduce the risk of accidents and readmissions.

This role is ideal for someone who enjoys variety and problem-solving, as no two days are the same. You’ll work closely with occupational therapists, respond to referrals (often on the same day), and be trusted to manage your own tasks with care and professionalism. You’ll also support our paid-for service offering, where your practical help continues to give people the reassurance they need to live independently.

We’re looking for someone with a solid set of DIY skills, a proactive attitude and a full UK driving licence. In return, you’ll join a warm, committed charity that has been supporting the local community for over 50 years. You’ll be part of a team that genuinely cares about the people we serve.

If you're ready to bring your practical skills into a role with real purpose, we’d love to hear from you.

We are looking for a Senior Challenge Fundraising Officer to lead the delivery and growth of the six figure third-party and mass participation challenge events portfolio for a wonderful, National health charity.

Home based/Cambridgeshire (Hybrid)

Role purpose
The Senior Challenge Fundraising Officer will lead the delivery and growth of the six figure third-party and mass participation challenge events portfolio.

You will manage end-to-end third-party challenge events, developing community-facing charity-owned fundraising products and delivering excellent supporter stewardship.

Working closely with the Head of Fundraising and colleagues across the charity, you will increase recruitment, empower supporters to raise ambitious funds, and create journeys that encourage long-term engagement with the charity.

You will:

• Manage the full lifecycle of third-party and mass participation challenge events, from planning and recruitment through to stewardship and re engagement.
• Develop and execute creative marketing strategies to boost participation and attract new event participants.
• Draft engaging promotional content that inspires and engages supporters in collaboration with the Communications team.
• Promote third-party events proactively across relevant channels and networks.
• Improve and refine the stewardship journey for challenge participants to maximise the participant experience.
• Identify and pursue opportunities to grow participation in new and existing events.
• Attend key events as required, managing on-the day logistics and volunteer coordination.
• Foster personal connections with supporters through thoughtful, tailored stewardship that keeps them engaged and feeling valued.
• Support on the management of CRM data to enable accurate segmentation, performance tracking and reporting.

Experience required
Experience in third-party mass participation challenge fundraising.
Proven ability to grow participation and increase income, with experience developing stewardship journeys, recruiting supporters and identifying opportunities to maximise fundraising potential.
Experience using CRM systems and supporter data to track engagement, monitor fundraising performance and identify opportunities for improvement, using insight to inform decision-making and strengthen fundraising outcomes.

IMPORTANT NOTE
Our aim is to respond to all successful applications within 5 days. If you haven't been contacted within 5 days your application has been unsuccessful and your details will not be held further but we positively encourage you to apply for any other positions that you may see in the future.

We apologise that we cannot contact everybody in person but thank you in advance for your interest. Third Solutions encourages applications from individuals of all ages & backgrounds. Appointment will be made on merit alone, but candidates must be able to demonstrate their ability to work in the UK.

Third Solutions acts as an employment agency for permanent recruitment & an employment business for temporary recruitment as defined by the Conduct of Employment Agencies & Employment Business Regulations 2003.

Tenancy Sustainment Officer 

A respected housing provider committed to delivering high-quality housing services and supporting residents to maintain safe, secure and sustainable tenancies. They place residents at the heart of everything they do and are seeking an experienced professional to join their Rental Income and Housing Management team.

This is an excellent opportunity for someone with a strong background in tenancy sustainment, welfare benefits and financial inclusion who is passionate about making a meaningful difference within local communities.

The Role

As the Tenancy Sustainment Officer, you will play a pivotal role in supporting vulnerable residents to sustain their tenancies through specialist welfare advice, income maximisation and tailored support. Managing your own case-load, you will work closely with internal teams and external agencies to identify barriers, develop support plans and deliver practical solutions that improve residents' financial well-being and independence.

Key Responsibilities

• Manage a high-volume case-load of vulnerable residents, delivering tailored tenancy sustainment and financial inclusion support.
• Complete holistic assessments, home visits, risk assessments and personalised support plans to help residents maintain independent living.
• Provide expert advice on Housing Benefit, Universal Credit, welfare benefits, Discretionary Housing Payments, Household Support Fund applications and income maximisation opportunities.
• Work collaboratively with housing teams, local authorities and external agencies, managing referrals and coordinating support for residents with complex needs.
• Maintain accurate case records, contribute to performance targets, deliver excellent customer service and support colleagues through training and knowledge sharing where required.

Key Requirements

• Previous experience within housing management, tenancy sustainment, welfare benefits or financial inclusion.
• Excellent working knowledge of Housing Benefit, Universal Credit and wider welfare benefit legislation.
• Proven experience supporting vulnerable residents, including individuals with complex needs, safeguarding concerns.
• Strong case management, communication and partnership-working skills, with the ability to manage a busy and varied workload.
• A proactive, empathetic and solution-focused approach, with a genuine passion for improving resident outcomes and sustaining tenancies.

 

If you have the relevant experience and would like to be considered, please apply ASAP. Due to the urgency of this vacancy, interviews will be arranged as suitable applications are received, so early applications are strongly encouraged.

Please note: In accordance with our Safer Recruitment Policy, we are unable to accept CV's and ask that you complete the application form instead This can be found to download further down this page.

Application deadline: Wednesday 30th September 2026 (5:00 pm)

Proposed Interview Date(s): Tuesday 27th and Thursday 28th of October 2026

**Please make sure you can be available on the proposed interview date as it is very difficult to offer an alternative**

About The Role

Are you an experienced Youth Worker? Are you passionate about improving wellbeing outcomes for young people? Are you looking to develop your practice and training around young people’s mental health?

We are currently seeking five Trainee Wellbeing Practitioner’s to join our Youth Services team based in Bristol and South Gloucestershire. You will work within Creative Youth Network as part of the Youth Services team, delivering, high-quality, evidence-based interventions for children and young people experiencing, mild to moderate anxiety, low mood and behavioural difficulties.

This is a 1 year training role within the Children and Young People’ Improving Access to Psychological Therapies programme (CYP IAPT). You will attend Exeter University for all university based taught and self-study days required by the education provider, and work in the service for the remaining days of the week using your newly developed skills. Your travel and accommodation to Exeter University will be provided for you as part of the trainee programme.

You will then be based at The Station (BS1) or Kingswood Estate (BS15) sites with up to two evening open access sessions per week. The training and service experience will equip you with the necessary knowledge, attitude and capabilities to operate effectively within the wider service.

Please note - One of the five Trainee Wellbeing Practitioner roles is LGBTQ+ focused and is in partnership with Diversity Trust. For that role we recognise the value of lived experience and encourage applications from members of LGBTQ+ communities.
Please apply via the other listed vacancy (Trainee Wellbeing Practitioner LGBTQ+) for that specific role.

About Us

Creative Youth Network is an award-winning charity with a mission to enable young people to reach their potential, no matter what their background or circumstances. Operating across Bristol and South Gloucestershire, we offer a range of services ranging from our 9 local youth clubs, to targeted support for young people with specific needs, work within schools (in particular for young people at risk of disengaging from education), and an exciting range of creative courses, programmes and activities, including early career support for young people embarking on careers in the creative sector. Our services are rated “Outstanding” by the National Youth Agency.

This role is subject to a satisfactory enhanced DBS check.

To Apply

A full Job Description and Application form are available to download below and via our website where you can also apply. 

The Benefits

• 33 days annual leave (inc. bank holidays) per year pro rata
• Excellent family friendly policies
• A generous pension scheme
• A cycle to work scheme
• Paid breaks
• Fantastic development opportunities
• Employee Assistance Program
• Virtual GP consultation and medical advice service

Equity, diversity and inclusion

Creative Youth Network is committed to inclusivity, equality, and equity. We pride ourselves on giving opportunities to people of all walks of life and all class backgrounds. This includes people who identify as D/deaf, disabled or neurodivergent, LGBTQIA+, are early in their careers or come from groups who experience racial inequality.

We therefore particularly encourage applications from candidates who are likely to be underrepresented, including people from Global Majority backgrounds (often referred to as BAME – Black, Asian or Minority Ethnic).

As an employer we are committed to promoting and protecting the physical and mental health and wellbeing of all our staff.

Adjustments

We want to ensure our recruitment process is accessible to everyone. If you require any reasonable adjustments or support to attend an interview — for example, wheelchair access, extra time for assessments etc. - please let us know.

CIPD is the professional body for HR and people development. We champion better work and working lives and support a global community of people professionals to make a positive difference to organisations and the people who work within them.

We are looking for a Financial Controller to join us at an important time for CIPD and our Finance team.

Reporting to the Finance Director and managing four direct reports, you will take responsibility for financial control across the organisation and our international entities.

There is a lot happening at CIPD. We are changing some of our core systems, including those supporting our membership and qualifications, and we want to use this as an opportunity to improve the way Finance works across the organisation.

The Financial Controller will be central to this.

You will lead on financial controls, statutory reporting and audit, treasury, cash management and the integrity of our balance sheet and ledgers. Just as importantly, we want you to look at how we do things today and help us make them better – strengthening processes, improving controls and making sure we get the most from our systems (Netsuite and Salesforce).

This is a hands-on role. We aren't looking for someone who wants to manage from a distance. You will need to be comfortable getting into the detail, understanding where something isn't working and seeing it through to resolution. At the same time, you'll lead and develop a team of eight, helping them take greater ownership and continue to raise standards across the function.

You will also work closely with the Head of FP&A and colleagues across CIPD. A big part of the role will be building good relationships outside Finance and helping people understand why strong financial management matters.

About you

You will be a qualified accountant (ACA, ACCA or CIMA) with strong technical accounting knowledge and experience of working in a complex organisation.

You'll have a good grounding in financial control and statutory reporting, but we're particularly interested in people who have improved things rather than simply maintained them.

You may have strengthened a control environment, improved a year-end process, introduced better balance sheet disciplines, supported a finance system implementation or redesigned financial processes. You'll understand what good looks like and be able to bring people with you when things need to change.

You'll also be an experienced people manager. We want someone who enjoys developing a team, sets clear expectations and is prepared to roll their sleeves up when needed.

Experience of working across multiple entities or international operations would be valuable, as would experience of NetSuite, Salesforce or finance transformation.

Why join CIPD?

This is a good opportunity for someone who wants to have a genuine influence on a finance function.

There is already a clear direction of travel, but there is plenty still to do. You'll have the backing of the Finance Director to challenge how things are done, improve processes and controls and help develop a finance function that is fit for the future.

And you'll be doing that within an organisation with a clear purpose.

The work CIPD does ultimately comes back to improving people's experience of work. As Financial Controller, you will make sure we have the strong financial management, controls and systems needed to support that work.

For someone who enjoys getting the detail right, developing people and making things better, there is a lot to get stuck into.

We reserve the right to close the process early and, as such, an early application is highly recommended.

Our client is a national charity with a rich heritage and an ambitious vision: to create a future where science is more relevant, representative and connected to society. With around 35 staff, predominantly based in London, the charity works across education, communities, research, public engagement and science festivals, with equality, diversity and inclusion at the heart of its work. Prospectus is delighted to be supporting their search for a Head of Fundraising & Membership.

Salary: £46,811-£57,416

Full-time: 35 hours per week

Location: London. The charity operates an agile working policy, with the ability to work remotely for up to four days a week. For this role, there is an expectation of being in the London office one day a week, currently Tuesday, with flexibility considered for the right person.

This is an exciting opportunity for an experienced fundraiser to lead the fundraising and membership strategy, with a focus on growing and diversifying sustainable income. Alongside fundraising across corporates, trusts and foundations and other sources, the role will lead the membership strategy for EDIS, a national membership coalition hosted by the charity and delivered in partnership with the Francis Crick Institute. There is significant potential to grow membership, sponsorship and other income streams, alongside leading the existing Development team of two.

The charity is looking for an experienced and strategic fundraiser with a strong track record of securing income, managing pipelines and building funder relationships. You will bring excellent communication and relationship-building skills, alongside strong leadership and people-management experience. Corporate partnerships experience would be valuable, as would experience of membership or mixed-income models, but most importantly you will be motivated by the mission and excited by the opportunity to grow and diversify income.

To apply, please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.

This charity is a Disability Confident Employer. After you apply, you will receive an email asking whether you wish to declare a disability for this application. As part of this commitment, a fair and proportionate number of disabled applicants who meet the minimum criteria for the role will be offered an interview.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Jessica Stoddart at Prospectus.

At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for an IPS Employment Specialist to play a pivotal role in our Employment Services in Waltham Forest.

Sounds great, what will I be doing?

The Employment Specialist will work one to one with service users who have serious mental health needs, helping them set employment goals and overcome barriers to getting into work. They will support clients with job searching, CVs, interview preparation and in work support, while also building relationships with local employers to identify suitable job opportunities. The role involves working closely with clinical teams and community partners, promoting the service, supporting clients to understand how work may affect their benefits, and helping people stay in employment once they have secured a job.

What do I need to bring with me?

You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.

The key skills for this role are strong employer engagement, relationship building and partnership working, alongside the ability to build trusting relationships with service users and understand their individual barriers to employment. The person needs to be confident working one to one with people with serious mental health needs, helping them set career goals, develop CVs, prepare for interviews and overcome barriers to work, while also building relationships with employers to create suitable opportunities. They should be confident working with clinical teams, community partners and other stakeholders, promoting the service and finding creative solutions that help service users move into and stay in sustainable employment.

Interview Steps

We keep our interview process simple, so you know exactly what to expect.

• Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
• Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.

Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.

Our commitment to Equality, Diversity, and Inclusion

Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.

We are a disability confident employer

Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.

Safeguarding Statement

Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.

Important Information for Candidates

If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.

We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.

We have an opportunity for a dedicated Case Officer to join our Cumbria and Lancashirecasework team to manage and provide direct support, advice, and guidance to RBL beneficiaries across Cumbria and Lancashireon a wide range of issues including health, social care, employment, benefits, statutory support, and housing.

Our Casework Services team plays a vital role at RBL in supporting the Armed Forces community, helping beneficiaries to lead better, more fulfilling lives. Each year, we assist around 12,000 people both in the UK and abroad. By collaborating with various departments within RBL and across a wide network of external partners, we ensure that our beneficiaries receive the support they need, regardless of their circumstances.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

Based in a friendly and established team, your role will be to ensure that beneficiaries receive appropriate welfare support and advice in an integrated and seamless way, providing a person-centred solution based on a thorough analysis of circumstances and needs.
Reporting to the area Casework Services Manager, key responsibilities will include:

- Manage casework support, providing direct support, advice and guidance to beneficiaries,
- Assess beneficiaries’ needs and draw on support from the regional specialist team and other providers as necessary, ensuring that support is made available in an integrated way that best meets the beneficiaries’ needs
- Support the Casework Services Manager and Head of Welfare in better understanding the needs of the beneficiaries in your area to inform the commissioning of specialist services
- Advise beneficiaries of support which may be available to them and assist them in accessing this support as necessary
- Work in close collaboration with other providers of welfare support services within the local area, developing an understanding of each other’s services to facilitate appropriate referrals and support
- Develop effective working relationships with other Legion services within the area in question (e.g Specialist Service teams, Recovery team, Branch Community Support supporters, care homes, Remembrance.).

The role is primarily homebased and will have regular travel around the Cumbria and Lancashirearea for meetings and visiting beneficiaries, therefore you will need to live in a location that allows reasonable travel around this area. There will also be occasional travel nationally to attend training or meetings.

A valid UK Driving Licence is an essential requirement for this role. The successful applicant will require an Enhanced DBS check to be undertaken as part of the pre employment checks process.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Generous pension scheme with employer contributions ranging from 6% to 14%, depending on length of service.
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Job Description attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

About The Company
Since 1921, the Royal British Legion has been dedicated to supporting members of the Armed Forces community, and we will continue to be there for as long as we are needed, ensuring their unique contribution is never forgotten.
As the UK's largest Armed Forces charity, we are proud to have over 180,000 members, 110,000 volunteers, 1,900 employees, and a wide network of partners and charities working together to provide lifelong support, whatever the need and whenever it is required.
We are committed to supporting our people through flexible and hybrid working where possible, a strong focus on wellbeing, and opportunities to develop skills and grow careers while making a meaningful impact.
Visit our Careers Page to discover more about the Royal British Legion, including our departments, employee benefits, values, candidate guidance, and the strategy that underpins our work and impact.

About Us 

Birmingham and Solihull Women’s Aid have for over 45 years supported women and children with services around domestic violence and abuse. Could you be a part of our team as we continue our mission to end domestic violence and abuse? 

The region’s leading charity in tackling violence against women and girls, BSWA offers a helpline, webchat, drop in and and community support as well as emergency accommodation in six refuges across the area.

Projects supports women in the criminal justice system, in healthcare settings, and throughout the community, offering support to women and children experiencing domestic violence. Alongside this, we also have staff offering training and consultancy to businesses and health and social care professionals alike, raising awareness on gender based violence issues.

We seek like-minded women to join our enthusiastic team of workers, all of us passionate about the vital and valuable work we do to support women and children who have experienced domestic abuse, and tackling the wider issues of violence against women and girls. 

Key Responsibilities -

To support and engage young women (and their children) in refuge and in the 
community, who have experienced abuse, through group and individual activities, 
involving them in the evaluation and development of the service. 

Experience Required -

Of developing and delivering creative ways of engaging with young women

Of organising and running one to one and group activities with young women and children.

Of developing and maintaining effective working relationships with external agencies

Of working within safeguarding guidelines to protect and promote the well-being of children and vulnerable adults.

Benefits

• 31 days annual leave (excluding bank holidays) 

• Up to 6% matched pension contribution 

• Free access to Employee Assistance Programme 

• Life Assurance scheme while in employment (a lump sum of 4 times salary) 

• Cycle to Work scheme 

• Health Cash Plan scheme available to all employees from day one 

• Successful candidates may have the opportunity to work under hybrid working arrangements, subject to the role and to the terms of our Hybrid Working Policy 

BSWA is a Disability Confident Employer. We want everyone to have equal chance at being considered for our jobs. Should you be unable to submit your application online and would prefer an alternative method, or you are experiencing another barrier to completing your application, please contact our recruitment team via our website.

These posts are covered by a Genuine Occupational Requirement (Schedule 9; Equality Act 2010) and women only need apply.

The closing date for receipt of completed applications is at 12 noon on Wednesday 9th September. Interviews will take place weeks commencing 21st and 28th September.

Ecommerce & Trading Assistant

We’re looking for a proactive and detail-oriented Ecommerce & Trading Assistant to support our growing commercial retail operation. This is a varied and hands-on role, ideal for someone who enjoys working with products, systems, and people, and wants to help raise vital funds for Helen & Douglas House.

You’ll be involved in everything from sourcing new goods/bought in goods and preparing stock to coordinating with our logistics & shop teams and ensuring our online customers receive a smooth and positive shopping experience, on ecommerce platforms like eBay.

Key Responsibilities:

• Product Sourcing, Preparation & Listing
  • Assist in sourcing new goods
  • Prepare items for listing including photographing stock
  • Support with writing accurate and appealing product descriptions
• Stock Management
  • Accept and check deliveries of donated and new goods
  • Barcode and organise stock
  • Pick and pack items for dispatch

• Logistics & Coordination
  • Liaise with the logistics team to ensure timely dispatch and delivery
  • Help maintain accurate stock records and inventory systems
• Team Support
  • Work closely with our amazing commercial team to support our ecommerce operation and our portfolio of shops
  • Contribute ideas to improve efficiency and customer experience

Skills & Experience:

• Strong attention to detail and organisational skills
• Experience with ecommerce platforms – eBay and/or other resale platforms
• Experience of the circular economy/sustainable fashion/second hand market
• Experience in buying or visual merchandising, customer service experience
• Good written communication and basic photography skills.
• Ability to work independently and as part of a team.
• Passion for retail, charity work, and creative storytelling.

Ready to bring your skills to a role that matters? apply now

Job details:

• Hours: 37.5 hours per week
• Location: Oxford (OX4 6JS) 
• Salary: £25,087 per annum
• Closing date: 11st September 2026 at 12 noon 

We reserve the right to close the advert at any time should we receive sufficient applications, therefore weencourageapplicants to apply as soon as possible. 

Please note that everyone working for Helen & Douglas House are required to undertake a Disclosure and Barring Service check. Helen & Douglas House is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We are an equal opportunities employer and value the benefits of a diverse workforce. We positively encourage applications from all areas of the community.

We are opening a new detox centre and are looking for Support Workers to provide safe, compassionate, and practical support to individuals undergoing detoxification in a structured, trauma-informed environment.

Key responsibilities:

• Provide day-to-day support to clients during detox, ensuring safety, dignity, and wellbeing
• Recognise and respond to signs of withdrawal, deterioration, or crisis, escalating concerns appropriately in line with protocol
• Act as a keyworker for allocated clients, offering consistent support and engagement
• Carry out regular welfare checks and monitor clients’ physical and emotional presentation
• Support safeguarding practices and report concerns in line with policy
• Assist with drug and alcohol testing in line with training and procedures
• Support safe medication administration in line with policy and competency assessment, and report any side effects or concerns.
• Follow health & safety, infection control, and lone working procedures at all times.
• Work collaboratively with multidisciplinary professionals (e.g. nurses, clinicians, therapists) to ensure safe and effective care.
• Liaise with community services and professionals (e.g. housing, probation, recovery services) to support move-on following detox
• Maintain accurate electronic records and contribute to handovers and team communication
• Support with practical tasks as required, including maintaining clean and safe communal environments

Essential criteria:

• Experience in a support, care, or people-focused role
• Strong verbal and communication skills
• Understanding of safeguarding and willingness to follow safeguarding procedures
• Ability to recognise risk and respond appropriately, including escalation of safeguarding or medical concerns.
• Ability to build professional and supportive relationships with vulnerable individuals
• Willingness to complete mandatory training (e.g. safeguarding, first aid, de-escalation, substance misuse).
• Basic computer literacy and confidence using electronic systems
• Calm, reliable, and compassionate approach, including in challenging situations
• Willingness and ability to work across different shift patterns, including some weekends, as required by the service

Desirable:

• Experience in mental health, substance use, recovery, or related services
• Understanding of trauma-informed approaches
• Experience of key-working or supporting individuals with complex needs
• Knowledge of detox or recovery pathways
• Experience liaising with community or statutory services
• Experience working in a multidisciplinary team

We offer:

• Full training and ongoing development with scope for progression
• Supportive team environment
• Regular supervision and reflective practice
• Opportunity to be part of a new and developing detox service

This role requires working shifts, including evenings, weekends, and potentially nights.

Enhanced DBS required.

Change how the UK understands and supports bereaved children and families.

This is an exciting time to join Child Bereavement UK.

We are establishing a brand-new Research & Policy function and are looking for an ambitious Public Affairs Lead to help ensure the voices of bereaved children, young people and parents shape policy, practice and public understanding across the UK.

Working closely with the Head of Policy & Research, you will develop and deliver Child Bereavement UK's public affairs, advocacy and stakeholder engagement activity, building relationships with policymakers, parliamentarians and sector leaders to drive meaningful change.

You will act as the bridge between research, lived experience and influence, translating evidence into compelling advocacy campaigns, stakeholder engagement opportunities and policy recommendations that make a difference.

This is a rare opportunity to help build a new function, shape our national influence, and ensure the experiences of bereaved children, young people and families are heard where it matters most.

While based remotely, this role has a strong external focus and requires regular travel to London to represent Child Bereavement UK, build key relationships and engage with policymakers, partners and sector networks.

Role Purpose

As Public Affairs Lead you will play a central role in ensuring the voices and experiences of bereaved children, young people, parents and families influence policy, practice and public understanding across the UK.

Working closely with the Head of Policy & Research, you will develop and deliver Child Bereavement UK's public affairs, advocacy and stakeholder engagement activity, building relationships with policymakers, parliamentarians, sector partners and influencers to drive meaningful change.

You will act as the bridge between research, policy and communications, helping to translate evidence and lived experience into compelling advocacy campaigns, stakeholder engagement opportunities and influencing activity.

Main Responsibilities

 Public Affairs & Policy Influence

· Develop and deliver public affairs plans that support Child Bereavement UK's strategic priorities and policy objectives.

· Use research, evaluation findings and lived experience evidence to identify policy gaps, develop influencing priorities and shape recommendations for decision-makers.

· Translate organisational evidence into clear policy asks and reform proposals for government, parliamentarians, public bodies and sector leaders.

· Identify opportunities to embed evidence and learning within national, regional and local policy frameworks, guidance and professional practice.

· Support the development of long-term influencing strategies that drive systemic change for bereaved children, young people and families.

· Build and maintain relationships with MPs, Peers, government officials, policymakers and key sector stakeholders.

· Coordinate engagement with relevant All-Party Parliamentary Groups, consultations, inquiries and policy forums.

· Support the development of policy briefings, consultation responses and evidence submissions.

· Organise parliamentary events, stakeholder roundtables and engagement opportunities that raise awareness of bereavement issues.

· Work with the Head of Voice & Participation to ensure the voices of bereaved children, young people and parents bereaved of a baby or child are represented at all stages of policy development.

 

Advocacy & Campaigns

· Lead the delivery of advocacy and influencing campaigns aligned to organisational priorities.

· Ensure advocacy campaigns are grounded in robust evidence, insight and lived experience, with clear objectives for policy and practice change.

· Work with the Head of Policy & Research to translate research findings into actionable policy recommendations.

· Develop stakeholder engagement plans that support campaign objectives.

· Build relationships with partner organisations, coalitions and networks to strengthen collective influence.

· Develop compelling narratives that connect research findings with real-world outcomes and policy solutions.

· Work with colleagues to identify tangible actions that policymakers, practitioners, employers, schools and communities can take in response to emerging evidence.

Stakeholder Engagement

· Develop and maintain stakeholder mapping and engagement plans.

· Build productive relationships with sector leaders, professional bodies, charities, academics and decision-makers.

· Coordinate engagement with strategic partners and external networks.

· Support senior leaders in stakeholder engagement activity through briefings, meeting preparation and follow-up actions.

Research Translation & Communications

· Develop evidence-informed policy asks, implementation recommendations and calls to action that support measurable change.

· Identify opportunities to move research and insight beyond publication and into policy development, service improvement and public discourse.

· Translate research, evidence and lived experience into compelling stakeholder communications.

· Produce parliamentary briefings, policy summaries, position statements and advocacy materials.

· Work closely with the Marketing & Communications team to ensure policy and research activity is effectively communicated to external audiences.

· Collaborate with the PR & Press Lead to identify opportunities to amplify policy and research messages through media and public engagement activity.

 

Monitoring, Evaluation & Insight

· Monitor and evaluate public affairs, advocacy and stakeholder engagement activity.

· Track policy developments, stakeholder engagement outcomes and influencing opportunities.

· Produce reports demonstrating impact, engagement and progress against objectives.

· Maintain stakeholder databases and records to support organisational relationship management.

Person Specification

Essential

Experience & Knowledge

· Significant experience in public affairs, policy, advocacy, campaigns or stakeholder engagement.

· Experience building relationships with policymakers, parliamentarians, public sector organisations or influential stakeholders.

· Understanding of UK political systems, parliamentary processes and policy development.

· Experience developing and delivering influencing or advocacy campaigns.

· Experience producing briefings, consultation responses or policy-focused communications.

· Understanding of how evidence and lived experience can be used to influence decision-making.

Skills

· Excellent written and verbal communication skills.

· Strong relationship-building and influencing abilities.

· Ability to communicate complex information clearly and persuasively.

· Excellent organisational and project management skills.

· Ability to manage multiple priorities and deadlines.

· Strong analytical and strategic thinking skills.

Personal Attributes

· Passionate about improving outcomes for bereaved children, young people and parents bereaved of a baby or child.

· Collaborative and relationship-focused.

· Compassionate and emotionally intelligent.

· Proactive, resilient and self-motivated.

· Commitment to diversity, equity, inclusion and trauma-informed practice.

Desirable

· Passionate about improving outcomes for bereaved children, young people and parents

· Experience within the charity, health, social care or education sectors.

· Knowledge of bereavement, grief, loss or trauma-informed services.

· Experience working with All-Party Parliamentary Groups or parliamentary engagement activity.

· Experience working with research and evidence-based policy development.

· Experience working with lived-experience contributors and ambassadors.

· Understanding of campaigning, coalition building and systems change approach

Recruitment Timetable

Application deadline: 17th September 2026 at midnight

Interview dates: 29th and 30th September on MS Teams

We reserve the right to close the vacancy early if we receive a high number of applications for the role before the closing date.

The Wave Project is the UK’s leading Surf Therapy charity, a pioneer in using surfing as a form of therapy. As a multi award winning charity we pride ourselves on delivering a big impact with a small, committed team of 35 staff and 1,400 wonderful volunteers. In 2025, we supported over 2,600 children and young people to improve their confidence, self-esteem, resilience and social skills.

The Head of Fundraising is a key member of the charity’s Senior Leadership Team and provides strategic leadership and operational oversight across all fundraising activities, ensuring sustainable income growth and enhancing The Wave Project’s visibility and impact. The role is critical to fostering a strong supporter base, developing innovative campaigns, and cultivating partnerships that align with the charity’s mission of transforming young lives through Surf Therapy.

They will lead a small, talented team and will also work closely with our delivery team across the country, who are an essential part of our fundraising efforts.

Please read the full job description and apply via our website.