Community management jobs

Are you an experienced Finance professional looking for a new opportunity?

We have a vacancy for a Finance Business Partner to join our fantastic Financial Planning & Analysis team here at RBL on a 9 month Fixed Term Contract covering maternity leave.

This role will see you as a key member of the Finance team, working closely with the Senior Finance Business Partner to deliver robust financially planning and advice, supporting budget holders, Heads of Departments and Directors across your designated teams.

You will manage the month end process for your business area to ensure all regular journals are posted in a timely and accurate manner. Any necessary corrections should be made, and you will support budget holders with reporting and variance analysis.

You will develop trusted relationships to produce financial projections, budgets, forecasts and business cases, ensuring alignment with organisational strategy. You’ll be a keen problem solver with an eye for detail, an effective communicator and have a strong focus on customer service, planning and organising. 

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

We’re looking for a Finance Business Partner who is passionate about the charity and welfare sector to join us and deliver high quality financial, commercial and business advisory support to our organisation. You will have similar experience in finance and management accounting obtained in a complex organisation, and knowledge of a variety of accounting systems and financial reporting approaches.

This is a 9 month Fixed Term Contract starting early July 2026. You will be contracted to our London, Haig House, Hub with a minimum expectation of two days per week working in person at the Hub and flexibility for working remotely/at home when not on site.

Employee benefits include –

- 28 day’s paid holiday (plus bank holidays) increasing with service, with optional annual leave purchase scheme of up to 5 working days
- Enhanced paid maternity, paternity and adoption leave
- Generous pension contributions, with Employer contributions ranging from 6% to 10%
- Range of flexible working options may be available, depending on your role
- Employee Assistance Programme providing confidential counselling, financial and legal advice
- Range of courses delivered by learning specialists to support your development goals and objectives
- Opportunities to volunteer
- Travel loans, Cycle to Work, and more!

For more detailed information about the role, please see the Vacancy Information Pack attached to our direct advert. Our teams take a personalised approach to shortlisting, which is carried out without the use of AI and is based on the evidence provided in your application against the essential and desirable criteria in the Person Specification.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

As part of our commitment to inclusion, we offer guaranteed interview schemes for candidates who declare an Armed Forces connection and/or a disability. However, candidates are only eligible for this scheme if their application clearly demonstrates that they meet all of the essential criteria listed in the Person Specification for the role.

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role. Interested candidates are encouraged to apply as soon as possible.

Position Title:  Senior Lead Gender Coalition

Level: Level 5

Salary: £39, 000 - 44, 000 (FTE yearly)

Reports to: Associate Director of Partnerships

Location: Liberation centre Brixton, London (New office in Brixton)/ Remote working within the UK with at least 2 days’ work from our office (Pro rata for part time)

Contract: Fulltime (40hrs/weekly), fixed-term project contract for 1 year with potential for Part time (e.g., 32hrs/weekly) extension subject to funding.

Hours: TAA has flexible working hours, with some expected evenings (e.g., one 9pm finish once every two weeks) and weekends due to the nature of the role. All extra hours are reimbursed as Time off in Lieu (TOIL).

Start date: As soon as possible (potentially June with consideration for notice period)

Benefits:  TAA laptop and phone, (employee assistance and health cash package including staff supervision, counselling, dental, optical care and more.).

The Advocacy Academy is an activist youth movement. We serve as the political home for grassroots youth organising and the catalyst for collective action. The lives of the young people we work alongside have been directly shaped by living in an unjust world, and we exist to turn their anger into action.

Young people are often the catalysts for major social change, from the Student Non-violent Coordinating Committee at the heart of the Civil Rights Movement, to the Soweto Uprising mobilising young people to resist the apartheid regime's education policies, to the Sunrise Movement redrawing the electoral map across America, and more recently encampments and protests across the world protesting the genocide in Palestine. How successfully they achieve real and lasting change depends on whether they are organised and whether they have the right strategy and tactics to be effective. 

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

We want youth organising to be enshrined in the UK for generations to come, and for young people to have tangible political power to influence national policy. That’s why we have launched two national coalitions, one around climate, and the other around gender. Each will train organisations across the country to become youth organisers, and work together to bring 100 young people together to identify the strategy and tactics needed to achieve change. These young leaders will organise others and work collectively to build a campaign which shakes the status quo.

We are looking for a Senior Lead Gender Coalition who believes in this vision and is capable of building the leadership in youth workers and young people alike that enables them to turn the resources they have into the power they need to make the change they want. It will be your job to help grow this programme, organise our partners, create magic and spark the hope for something more! If this excites you, then please apply.

Before you skim the job description, please remember you don’t have to tick all the boxes for each role to apply. Charity experience is not a requirement! We all experience a bit of imposter syndrome, including the staff here at The Advocacy Academy. Let’s name it for what it is - a manifestation of the oppression many of us face on a day to day. If this role pulls you and you believe you could make a difference, then apply anyway or reach out to us to discuss more!

AREAS OF RESPONSIBILITY

1. You will coordinate our Gender Coalition – Power in Balance. You will be accountable for the development and delivery of our Gender Coalition programme Power in Balance, including but not limited to:

• Coordinating efforts to set the strategic direction and priorities for the Programme, working primarily with the Director of Programmes and Partnerships and Associate Director of Partnerships, and in connection with others that need to feed into the programme.
• Proactively build relationships with our coalition partners. This involves: 
  • Holding regular 1:1s and relational meetings that strengthen our connection, supporting partners to identify and act on their developing political interests, and ensuring they meet coalition milestones
  •  It also includes providing ongoing support around campaigns and community organising, enabling partners to lead and deliver local actions following the Summer Camp.
• Lead the Youth Steering Group. This involves: 
  • Providing strategic oversight and facilitation of the Youth Steering Group, ensuring consistent engagement, strong attendance, and meaningful youth voice throughout the programme.
  • Setting clear agendas, supporting members to contribute confidently, and ensuring insights are captured and translated into programme design and delivery. 
  • Working closely with partners to maintain alignment and ensure the group reflects the diversity and needs of the young people Power in Balance serves.
• Lead the development of the Summer Camp. As part of this, you will be required to attend the Power in Balance Summer Camp (15th - 19th August 2026) to build your understanding of the model, support delivery, and become familiar with best practice in preparation for future leadership of the programme. In addition, you will:
  • Work closely with the Associate Director of Partnerships to oversee the delivery of the Power in Balance Summer Camp, ensuring all elements are well-coordinated, high-quality, and aligned with programme outcomes.
  • Take ownership of key logistics, including timelines, partner coordination, and on-the-ground delivery, ensuring a smooth and inclusive experience for all participants. 
  • Support and enact mechanisms to capture learning and feedback throughout, ensuring insights are gathered effectively to inform real-time improvements and future iterations of the camp.
• You will ensure that Power in Balance runs like a well-oiled machine by pulling in the right people at the right time to ensure key milestones are met:
  • Coordinate and maintain a suite of behind-the-scenes systems, processes and resources to keep things running like clockwork and provide transparency and help build trust
  • Coordinate the holding of safeguarding, risk management standards and ensure Health and Safety standards are met.
  • Maintain the clear monitoring and evaluation frameworks for your work which allow you and your team to learn, test, and re-test as you build, in partnership with young people and other partners
• Hold the budget for the Power in Balance Programme, ensuring that all activities are run within financial targets, working closely with the Director of Programmes and Partnerships and Associate Director of Partnerships to maintain oversight, identify efficiencies and potential savings, and proactively flag any risks or opportunities that may impact delivery or budget adherence.

2. You will support our wider partnerships work. Support the Associate Director of Partnerships to deliver our overall partnerships strategy. This will include, but is not limited:

• Working closely with the Senior Lead for Climate Coalition to identify opportunities for collaboration and reducing duplication
• Work closely with the Programmes, Organising and Campaigns, and Community teams to develop training on organising and campaigning.
• Deliver ad hoc workshops and meetings, holding space effectively and designing and delivering creative learning journeys for young people.

3. You will be a key member of the Programme Team, including but not limited to:

• Support efforts to set the strategic direction and priorities for the Programmes Team each financial year.
• Support the Director of Programmes and Partnerships and Associate Director of Partnerships with the management and mitigation of organisational risks presented by the Coalition by escalating issues in a timely manner and contributing to effective problem solving.
• Contribute to the delivery of wider organisational programmes beyond Power in Balance, including providing support to initiatives such as Ignite and other internal programme delivery as required, ensuring alignment with team priorities and organisational goals.

4.Share responsibilities for achieving our strategic objectives by upholding our vision, mission, strategy, ideology, and cultural values within your area and across TAA, supporting on cross-departmental projects as needed:

• Embody our commitment to social and economic justice, ensuring this is consistently reflected in decision-making, delivery and partnerships
• Role model and actively steward our culture and value expectations across the organisation including but not limited to: leading by example across departments and during team days and role-modelling leadership
• Proactively identify and surface opportunities that strengthen organisational impact, working closely with senior leadership, including the Director of Finance, HR and Ops, and contributing to strategic thinking and direction
• Hold responsibility for identifying and addressing risks to our integrity, authenticity and alignment with our ideology and culture, taking appropriate and timely action
• Strengthen collaboration across departments by creating and enabling opportunities for joint working, ensuring teams are aligned, resourced and working in tandem
• Contribute to a culture of openness and care by communicating your wellbeing needs to your line manager, shaping and feeding back on TAA wellbeing initiatives, and supporting others to engage with and uphold this culture
• Take ownership of your ongoing development, actively seeking opportunities to deepen your leadership, knowledge and areas of specialism

5.Governance and Compliance

• Work with your team and the Finance, HR and Operations team to prioritise and centre risk management in your portfolio: feeding into risk analysis and mitigation, identifying and escalating risks to the strategic objectives, taking the lead to mitigate risks early and thoroughly.
• Hold oversight of risk within your area, ensuring appropriate systems and practices are in place and consistently applied
• Ensure understanding and compliance with TAA policies and practices and take the lead on their implementation within your portfolio

A BIT ABOUT YOU

• You are passionate about, and committed to, creating a more fair, just and equal world. 
• You believe in the potential of young people to challenge the status quo and are dedicated to helping them become more powerful citizens.
• You’ve got a deep understanding of, and a personal relationship with, issues of social justice. From racism to the housing crisis to climate justice, you’ll be aware of how systemic injustice operates in our society, clued-up and well-informed on the big issues of our time, and committed to changing them.
•  You’ll be comfortable managing a “to-do” list of competing priorities and balancing your workload to meet competing deadlines.
•  You’re a sensitive and thoughtful relationship-builder who is interested in building a network of relationships to support the Advocacy Academy’s work. You’re a great listener, and remember people’s names, faces, and stories. 
• You’re a confident written and verbal communicator, who is comfortable with tailoring communication to reach a diverse range of audiences and stakeholders.
• You’re proactive, organised, and eager to learn, whether that’s chatting with potential funders, researching new opportunities or collaborating with teammates.

IDEAL SKILLS & EXPERIENCE  

• At least 5 years of experience in programmes delivery on issues of social justice working with young people and/or 
• At least 5 years of experience in supporting people to be more confident and comfortable developing and implementing organising or campaign efforts.
• Detail oriented
• Strong written and verbal communication skills
•  Experience working with different audiences or types of stakeholders 
•  Strong project management and experience working collaboratively across teams both in person and online
• Excellent organisational skills with confidence managing multiple tasks at the same time/ balancing multiple priorities to meet deadlines
• Experience with our existing systems e.g., Gmail/ Google Doc/ Google Sheets/ Canva/ Slack
• Confidence working in a fast-paced environment 

This is an outline of the responsibilities and duties of the Senior Lead Gender Coalition role, it is not intended as an exhaustive list and may change from time to time to meet the changing needs of the Liberation Centre and our young people. Any changes will be made in consultation with the post holder.

HOW TO APPLY  

Candidates will be asked to provide a CV and a Cover Letter OR a supporting video application addressing the following questions (no more than 1000 words or 10 minutes for all questions).

• Tell us about a gender justice issue that makes you angry and why it matters to you?
• Our Senior Lead for Gender Coalition will train young people and organisations to become confident Gender organisers. Tell us about a training programme you were part of, what it achieved, what it didn’t, your role in that effort and any reflections you have about being part of it?
• Our Senior Lead Gender Coalition will support people to act on their developing political interests. Tell us about a time when you helped someone learn and develop their capacity to make change in the world?
• Include anything else you would like us to know as we consider your candidacy for the Senior Lead Gender Coalition role.

​In addition, please also provide information on your notice period and your availability for interview. You may also attach any other content that would be relevant for us to have in order to showcase interest and experience. The content can come in any form of media, including but not limited to - a mind map of ideas, a timeline or portfolio of your work, life or experiences; a recording; a Powerpoint or other form of presentation; a song, article, poem or other writing samples

DATES

• Closing Date: The deadline for applications 18th May 2026 by 10am.
• Task: If shortlisted you may be required to complete a brief facilitation activity with young people around organising or campaigns.
• First Round of Interviews: will be scheduled for w/c 18th May 2026 (Dates are subject to change).
• Second Round of Interviews: will be scheduled for w/c 01 June 2026 (Dates are subject to change).

Please be aware that we will be interviewing as we receive applications. The application date might be brought forward if we find the right person.

Position: Senior Philanthropy Officer – Trusts and Foundations Maternity cover up to 1-year.

Salary: £36,000-38,000 per annum

Reports to: Senior Trusts & Foundations Manager

Location: Shoreditch, East London (Hybrid Model)

Key relationships: UK for UNHCR Head of Philanthropy and Philanthropy Team, Individual Giving Team, UNHCR Private Sector Partnerships division

JOB PURPOSE

UK for UNHCR is looking for an ambitious and proactive fundraiser to work in a Senior Philanthropy Officer role for up to one year’s maternity cover. This role will manage its own portfolio of low to mid-level trusts and foundations and will play a key role in supporting the Senior Trusts & Foundations Manager on the engagement and stewardship of our high-level partnerships, as well as supporting on the delivery of a high-quality supporter experience.

You will be joining the charity at an exciting moment, becoming part of a small but high performing team with big ambitions. This role is integral to the development of our Trusts and Foundations Programme.

We are looking for someone who is enthusiastic and determined and who enjoys working collaboratively within and across teams, building relationships and inspiring people to support UNHCR’s lifesaving work. You’ll have strong problem solving and communication skills, both written and oral. You’ll be passionate about the refugee cause and UK for UNHCR’s role in supporting refugees around the globe.

Working with our international colleagues, this role will gather information for reports, donor communications and proposals on UNHCR’s key areas of work.

This role will also work across the team to support on growing the trusts and foundations pipeline, through identifying and then building relationships with trusts and foundations aligned with our cause.

Some international travel may be required.

If you think you have the relevant skills and crucially, the passion to support the refugee cause, please apply.

WHO WE ARE AND WHAT WE DO  

United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.

Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.

Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.

DIVERSITY, EQUITY, INCLUSION AND BELONGING

We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.

UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach.  The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion. 

We are also open to flexibility in many ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.

Role Responsibilities  

• Work as part of the Private Partnerships and Philanthropy Team (PPH) to develop new opportunities with trusts and foundations in line with UK for UNHCR’s fundraising strategy. This will include supporting and leading initiatives to approach potential supporters.
• Support the development and management of a robust trusts & foundations pipeline and a calendar of opportunities for grant submissions to trusts and foundations.
• Undertake detailed prospect research and identify the most appropriate funding and fundraising opportunities for trusts and foundations.
• Support the development of high-quality concept notes, proposals, reports, and other fundraising products.
• Ensure current partners are stewarded to a high standard
• Support, and at times lead, on cultivation and stewardship events across the PPH team. This could be anything from a webinar to an in-person event for 50+ people.
• Support and lead on the development and execution of strong cultivation and stewardship plans, taking responsibility for keeping these updated and reviewed.
• Help establish an appropriate strategic and tactical response to trust and foundation prospects and supporters in the event of humanitarian emergencies.
• Maintain the Salesforce database with up-to-date and accurate information on trust and foundation prospects and partners.
• Help to raise awareness of, and build vital support for, UK for UNHCR’s unique position to protect refugees and displaced people.
• Work within UK for UNHCR’s due diligence and GDPR policies and processes.
• Ensure accurate income recording and earmarking procedures to facilitate financial reporting.
• Support the PPH team in other activities as requested.
• The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.

Personal Attributes and Experience

Essential Experience

• Experience of working in a fundraising capacity with an NGO or INGO to identify, approach, secure and steward trusts & foundations and/or major donors.
• Experience of devising and delivering impactful and engaging proposals and communications to generate income and build relationships.
• Experience of working across a busy team and managing a busy workload.

 Essential Skills/Knowledge

• Ability to analyse reports and communicate complex themes and subjects to a variety of audiences, written and verbal.
• Ability to act proactively to identify new prospects and fundraising opportunities.
• Ability to juggle and prioritise multiple tasks and meet deadlines within a collaborative team environment.
• Good attention to detail and ability to proof-read.
• Able to demonstrate flexibility, with a willingness to respond quickly, particularly at times of humanitarian crisis.
• Excellent stakeholder and relationship management skills.
• Proficient in using Word, Excel and PowerPoint.
• Working knowledge of fundraising databases.

Desirable Skills/Experience (not compulsory)

• Experience of working in a complex, multi-stakeholder environment.
• Experience of fundraising at an international development, human rights, or humanitarian NGO.
• Experience organising events

WHY JOIN UNITED KINGDOM FOR UNHCR?

You will be part of a high performing agile team of talented people; all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.

What else?

Wellbeing

• 28 days’ leave per annum plus bank holidays (pro-rata).
• Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
• Access to 100s of perks with discounts on everyday purchases.
• Office wellness perks.
• Discount on gym memberships.
• Hybrid and Flexible Working.
• Staff socials.

Financial

• Pension scheme with an employer contribution of 8%.
• Non-contributory group life assurance scheme
• Non-contributory Income protection scheme.
• One-off contribution towards homeworking set up.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Enhanced sick pay scheme.

Development

• Comprehensive training and continuing development opportunities.
• Individual training budget.

HOW TO APPLY

If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.   

Closing date: midday Monday 18th May

Interviews date: Weeks commencing 18th and 25th May

If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us. We will make every effort to respond to your request for assistance as soon as possible.

United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.

Volunteer and community involvement is a core part of what we do here at Sands. From Sands United Teams, Support Groups, knitters, Parent Speakers and event volunteer, volunteers are at the heart of Sands delivering peer support, and building a local community for bereaved parents.

Sands Groups are volunteer led, and community driven.  

Sands has a vision to grow community-based peer support, community activity and volunteer involvement across the organisation. This requires an investment in enabling, innovation in peer support and volunteer involvement and partnership working.At the heart of this is our Befrienders.

Befrienders are in every Group across the UK and enable online support groups too.

This post is all about developing, delivering and managing our fantastic volunteer befriender programme across Sands. Ensuring that Sands befrienders are enabled to provide warm, supportive, evidence-based and values-driven peer support to bereaved families across the UK.

This maternity cover post will have two key focus areas

- Maintaining key components of the befriender programme, including regular communications and meeting with Befrienders, driving recruitment opportunities, supporting innovation in Befriending and troubleshooting in partnership with volunteers.

- Deliver a fixed timeline project focused on developing the Befriender programme.

Responsibilities

Best practice in peer support and befriender programmes

• Manage the direction and growth of the Befriender programme
• Work with the Development Leads and Community Development Officers to create plans for regions to support existing Befrienders and grow the peer support offer across the UK

· To engage, inspire and support existing Sands befrienders, providing a positive volunteer experience from recruitment to saying goodbye

• Be the point of contact for Befriender safeguarding issues. Be proactive in addressing and be an escalation point for challenges, risks and safeguarding issues.

• Practice and support excellent standards in all aspects of inclusion and diversity, particularly in reaching marginalised groups in recruitment and enabling volunteers to provide inclusive support spaces. 
• Lead on development of processes, guidance and resources, ensuring good governance and risk management of the Befriender Programme
• Work with the Volunteering Coordinator to ensure delivery of key processes, process development and improvement to enhance the volunteer experience. 

· To identify learning and development opportunities for befrienders and create a culture of continued learning for all Befrienders

Develop and innovate

• Be an opportunity spotter, picking up innovation opportunities to grow and develop the Befriender programme, alongside relevant Sands’ staff teams. 

• Manage short- and long-term projects and where appropriate join cross organisational working groups to represent the Community and Volunteering Team. Including projects that may have budgets.

• Advocate the voices and needs of Befrienders, bringing in knowledge and feedback to enable good decision making and volunteer participation in new ways of working

• Through supporting approaches to recruitment and partnerships, ensure that individuals with a wide range of bereavement experiences are at the heart of Sands’ volunteering 

· Build a data driven understanding of gaps in service and representation, and make promotion and recruitment decisions to support growth for under-represented towns/regions/groups

· Support continuous improvement and accurate delivery of processes in the welcome journey for new befrienders, including in recruitment, on-boarding and off-boarding processes in partnership with the Volunteer Coordinator

· Use the CRM to record accurate information and help make data informed decisions

Internal and external partnerships 

• Work with the Bereavement Support Services Team (BSS) to ensure collaboration across the Befriender programme and national BSS support groups and ensure the Befriender programme continues to be rooted in trauma-informed practice.
• Work with the Training Team to ensure that training and learning experiences for Befrienders are up to date, relevant and accessible.

• Work with the Philanthropy and Partnerships team and the Head of Community and Volunteering to maximise compelling cases for support, storytelling and funding opportunities at a national and local level.

· Work with the Engagement Team to ensure Sands befriending is represented in an engaging and positive way across Sands social media and the media

Circa £53,000 per annum

Permanent

Part home/Part office (London) based

UNICEF ensures more of the world’s children are vaccinated, educated and protected than any other organisation. We have done more to influence laws and policies to help protect children than anyone else. We get things done. And we’re not going to stop until the world is a safe place for all our children.

This is a great opportunity to join the UK Committee for UNICEF (UNICEF UK) as a Senior Policy Adviser – Education.

The role provides strategic leadership on UK education policy across the organisation, with a current focus on early childhood learning and development. The role shapes and delivers rights-based policy influencing strategies, research, and analysis, working closely with colleagues in campaigns and political affairs to drive change for children in the UK.

The role requires expertise in UK education policy, clear experience leading advocacy-oriented research, and a history of influencing UK Government. You will bring a strong understanding of UK policy-making processes and a commitment to children’s rights.

Act now and visit the website via the apply button to apply online.

Closing date: 9am, Thursday 14 May 2026.

Interview date: Wednesday 27 May 2026.  

In return, we offer:

· excellent pay and benefits (including flexible working, generous annual leave and pension, big brand discounts and wellbeing tools)

· outstanding training and learning opportunities and the support to flourish in your role

· impressive open plan office space and facilities on the Queen Elizabeth Olympic Park

· an open culture and workplace with colleagues who share our values, enjoy their work and are motivated to do their utmost for children.

· the opportunity to work in a leading children’s organisation making a difference to children around the world

Our application process: We use a system called "Applied" that anonymises your responses and focuses on your actual skills that are relevant to this role. This benefits you by giving you a greater chance of expressing your skills in this objective selection process.

We anticipate most colleagues will work two days a week in the office on the Queen Elizabeth Olympic Park in Stratford, East London and the rest of the time from home.  We will happily discuss other flexible options to suit your circumstances.

We particularly welcome applications from black, Asian and minority ethnic candidates, LGBTQ+ candidates, and disabled candidates, because we would like to increase the representation of these groups at this level at UNICEF UK. We want to do this because we know greater diversity will lead to even greater results for children.

UNICEF UK promotes equality, diversity and inclusion in our workplace. We make employment decisions by matching business needs with skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation.

We welcome a conversation about your flexible working requirements, personal growth, and promoting a workplace where you can be yourself and achieve success based only on your merit.

The successful candidate will be required to apply for a criminal records check. A criminal record will not necessarily bar you from working with us. This will depend on the nature of the role and the circumstances of your offences.

We only accept online applications as this saves us money, making more funds available for us to help ensure children’s rights.

If you require support in completing the online form or an application form in an alternative format, please contact the Supporter Care line during office hours.

If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. Please note that we only provide feedback to shortlisted candidates.

Registered Charity Nos. 1072612 (England and Wales) SC043677 (Scotland)

We're looking for a kind, compassionate and resilient Support Worker to join our Complex Mental Health Social Care Service in Tower Hamlets

£20,009.60 per annum, working 26 hours per week.
2x 13 hour shifts per week, including weekends and bank holidays with team meetings on a Friday.

Want to feel like you're making a difference? You'll feel at home here.

Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training
• ILM courses and Apprenticeship Programmes
• Cycle to work scheme
• Employee Assistance Programme for 24-7 confidential support
• Online wellbeing resources
• A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
• Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
• All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

The Barnsley Street Project is a pilot service funded by NHS money following a bid by East London NHS Foundation Trust (ELFT). The service comprises of Look Ahead staff, ELFT staff, and Tower Hamlets Mental Health VCSE Alliance, formed of 17 local VCSE organisations. The Barnsley Street Project operates 24 hours a day, 7 days a week to provide support for people in the catchment area of one primary care network in Bethnal Green, Tower Hamlets. It provides a variety of psychosocial and clinical interventions, including the provision of 6 Hospitality Beds for short term support and intervention.

Support Workers within the Barnsley Street Project will be expected to support individuals requiring support from the local community that walk in to the service and those staying in our hospitality beds. This support may include providing tailored and co-produced practical, emotional, trauma-informed support to individuals with a variety of challenges relating to their mental health. This may include the management of symptoms, social support, navigating benefits and welfare systems, practical skills and signposting to specialist services in the local authority for intensive or specific support as required.

What you'll do:

• Building supportive, trusting relationships with customers and creating a positive atmosphere
• Working proactively with other members of the team to handle the service caseload and administrative responsibilities
• Conducting key work sessions as required, that are innovative and engaging in order to achieve individual goals
• Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
• Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
• Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
• Assisting in the recording and reporting of customer incidents
• Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
• Developing productive relationships with partner organisations to improve service outcomes
• Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
• Involving customers in the design, development and delivery of the service
• Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
• Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
• Being responsible for the handover of key information between shifts
• Adhering to all other Look Ahead's policies and procedures
• Engaging in learning and development activity to increase knowledge and skills
• Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager Undertake any other duties consistent with the grade and nature of the post as may be reasonably assigned

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

Please see our website for the full job description.

As a Domestic Abuse Specialist working for Aurora New Dawn, you will work to strengthen the police response to domestic abuse by providing independent, specialist expertise within police control rooms.

Based in a local police control room you will work alongside call handlers, dispatchers, and officers to:

• assess risk and ensure no opportunities for safeguarding are missed
• quality assure police responses to domestic abuse calls
• review incident logs, DASH/DARA risk assessments, and Body Worn Video (BWV) footage
• provide operational advice to officers deploying to incidents
• identify and facilitate referrals into specialist domestic abuse support services
• improve victim safety from the very first point of contact

Working under the direction of a Senior member of staff you will work independently but collaboratively with Thames Valley police, and in line with our organisational values.

This role involves supporting and developing police staff within police centres. There may also be occasions in the future where you attend callouts alongside officers to observe their engagement with victims, to provide feedback that supports risk assessment and safeguarding processes.

PLEASE NOTE: This is an on-site role which requires you to be co-located within police control rooms and/or call centres during your shifts.

MAIN DUTIES

1. Call Review and Quality Assurance

• Listen to live or recently recorded 101/999 calls to assess victim engagement and identify missed domestic abuse indicators.
• Provide constructive, specialist feedback to call handlers to strengthen practice.
• Review selected calls or conduct sampling to identify domestic abuse calls that may have been missed.
• Review body-worn video (BWV) footage as required.

1. Risk Assessment and Escalation

• Review DASH/DARA risk assessments, police logs, and intelligence systems to identify concerns.
• Escalate cases requiring regrading or altered response times to the Force Control Room (FCR) Inspector, documenting all recommendations.
• Identify risk patterns and ensure timely action to safeguard victims.

1. Operational Advice for Officers and Control Room Staff

• Provide attending officers with relevant operational advice and background information via manual intelligence checks, such as:

Ø  protective order status

Ø  history of prior callouts

Ø  known risk indicators

Ø  relevant vulnerabilities or perpetrator patterns

• Add safeguarding information to dispatch logs as appropriate.

1. Multi‑Agency Work and Referrals

• Work closely with the local Victims First Hub, other specialist services and relevant ‘By and For’ organisations to facilitate appropriate onward referrals.
• Provide guidance on appropriate pathways for victims based on risk, identity, and need.
• Support the development of posters, guidance, and resources for FCR staff relating to out‑of‑hours support.

1. Learning, Development and Culture Change

• Support, inform, and where appropriate deliver training for call handlers and new recruits.
• Contribute to identifying themes, patterns, and learning for organisational improvement.
• Participate in review meetings with TVP, OPCC, and the Aurora Management Team.

1. Independence, Governance and Data

• Maintain strict independence while collaborating constructively with police colleagues.
• Work within data protection legislation and information sharing policies, including in relation to police data.
• Maintain accurate, confidential case and activity records.

1. Professional Responsibilities

• Maintain up‑to‑date specialist knowledge of domestic abuse practice.
• Participate in regular clinical supervision, case/workload reviews and line management supervision.
• Work flexibly to meet demand and support resilience across all FCR locations.
• Uphold Aurora New Dawn’s values, ethos and confidentiality standards at all times
• Complete any other duties. appropriate to the role and level.

      

Corporate Responsibilities

1. The above range of duties and responsibilities is not exhaustive: post holders will be expected to perform work of a similar level and responsibility when requested to do so.
2. Remain up-to-date and compliant with all organisational procedures policies and professional codes of conduct and uphold standards of best practice.
3. Observe duty to all Heath and Safety rules and take all reasonable care to promote the health and safety of yourself and others.
4. Act in a way that supports and promotes Aurora New Dawn’s Equal Opportunities Policy, which aims to ensure everyone has equal treatment and equal access to employment and services.
5. Contribute to Best value by working in an effective, efficient, and economic way, and to suggest and implement improved ways of working wherever possible. 

IT Security

All staff must strictly adhere to current Aurora New Dawn policy on IT security as instructed by Chief Executive. Any breach of this policy could invoke the Aurora New Dawn disciplinary procedures, which could result in dismissal.

PERSON SPECIFICATION

This job description is a guide to the work you will initially be required to undertake.  It may be changed from time to time to meet changing circumstances.  It does not form part of your contract of employment

DOMESTIC ABUSE SPECIALIST

Essential Skills, Knowledge & Experience

• Demonstrable, direct experience of supporting victims of domestic abuse.
• Strong understanding of:
  • domestic abuse typologies
  • risk assessment and safety planning
  • dynamics of coercive control
• Understanding of trauma-informed practice principles, and their application to policing
• Ability to analyse risk quickly and accurately, including during crisis situations.
• Experience reviewing domestic abuse cases, quality assurance/audit and DIP sampling
• Knowledge of local specialist services, including By and For providers.
• Excellent verbal and written communication skills, including providing clear, constructive feedback and written reports
• Ability to maintain professional boundaries and act with independence.
• Strong IT skills and ability to use case management or intelligence systems.
• Ability to remain calm and effective in a high‑pressure, fast‑moving environment.
• Confidence in representing the organisation at local meetings, training sessions and within multi-agency groups as required.
• Commitment to feminist ethos, equality, and anti‑discriminatory practice.
• Ability to work flexible hours, including evenings and weekends.

Desirable

• IDVA qualification via a recognised provider.
• Experience working with police or within a control room setting.
• Experience delivering training or workshops.
• Experience reviewing Body Worn Video (BWV), police logs, or intelligence systems.
• Experience working in a crisis-response environment (e.g., helplines, emergency services).

Personal Qualities

• Compassionate, empathetic, and victim/survivor‑centred.
• Non‑judgemental, empowering approach.
• Ability to challenge constructively and maintain independence.
• Adaptable, resilient, and able to manage competing demands.
• Reliable, professional, and trustworthy.
• Reflective, with commitment to continuous improvement.

Other Requirements

• Enhanced DBS
• Full Police Vetting is an essential requirement of the post and will be required on acceptance of employment. If full Level 3 Police vetting is not obtained your employment can be terminated.
• Ability to travel across Thames Valley locations.
• Access to a vehicle and valid UK driving
• This role is exempt from the Rehabilitation of Offenders Act 1974.

We encourage applications from women of all backgrounds and communities and are committed to having a team that is diverse in terms of skills, experiences, and abilities. We particularly encourage applications from disabled and Black, Asian, and Minority Ethnic women, as these groups are currently underrepresented in our organisation.

Head of Public Affairs

Over the past 2 years, GuildHE has been transforming into the voice for distinctive higher education providers, building our brand on the principle that diversity is necessary for a healthy and vibrant higher education sector.  We have a new look, a renewed energy, and a bold vision for the future of distinctive institutions. Now, we need the final piece of the puzzle: our first-ever Head of Public Affairs. 

This is a landmark appointment for us. As a newly-created role following our recent rebranding, you’ll be building our external presence, taking our fresh identity and the work we’ve undertaken so far to the next level as we seek to double-down on our high-impact advocacy and engagement work.

As our inaugural Head of Public Affairs, you will have a unique mandate to shape the way GuildHE interacts with the world, where you can:

• Own the Narrative: Take our new brand and shape the 'GuildHE voice' across Westminster, the media, and the wider HE sector.

• Build the Blueprint: You will have the autonomy to design our engagement frameworks from scratch—working with the Director of Policy and Strategy to decide how we influence policy and how we best champion the value of specialist education.

• Create a Legacy: Because this is a brand-new headcount, every success will be yours to claim. You are here to build a function that will help define our influence for the next decade.

Who we’re looking for

We’re looking for someone who will champion diversity in higher education. From world-leading arts and agricultural institutions to large and distinctive HE providers who serve their students, industries and communities in innovative ways, you will find the common threads that bind our members and weave them into a compelling national story. You aren’t just representing institutions; you’re representing a vision of a more varied, vibrant educational landscape.

We’re looking for pioneers, who are energised by the phrase, “we haven’t done that before.” We’ve done the work on our look and feel—now we need you to provide the megaphone. If you’re a strategist who loves the 'start-up' energy of building and expanding functions within a respected, established body, we want to hear from you.

This this is the right job for you?  Please send a cover letter explaining that to us (max 2 pgs) and a CV by the deadline.

Application closing date: May 22

Interviews: June 3-4

 

Prospectus is delighted to be recruiting for a Finance Business Partner (Grants) to join an impactful philanthropic initiative working to tackle the nature and climate crisis. This is a permanent, full time vacancy with the organisation operating a hybrid working policy, remotely and from their London office once per week.

The Finance Business Partner (Grants) will play a key role is strengthening collaboration between Finance and Grants teams, supporting the effective financial management of the grants portfolio. The role will focus on building strong relationships with Grants stakeholders, developing a solid understanding of the granting process and providing clear, timely financial information to support informed decision-making. The role acts as a link between Finance and Grants, translating financial data and meaningful insights for Grants teams, while ensuring financial considerations appropriately reflected in granting decisions.

The successful candidate will be an experienced finance professional with strong experience of business partnering, financial modelling and forecasting, management reporting and data analysis, and grant finance management. You will also have exceptional communication skills with the ability to engage with stakeholders at all levels.

Please submit your CV only in the first instance. Following your application you may be contacted by Prospectus for an informal discussion and may be asked to provide further information to assist with the recruitment process.  

As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.

Head of Supporter Retention

When registering to this job board you will be redirected to the online application form. Please ensure that this is completed in full in order that your application can be reviewed.

Role Title: Head of Supporter Retention
Salary: £49,508 to £58,221
Location: Hybrid: London or Chard, Somerset
Tenure: fixed term - 1 year [Right to work in the UK required]

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. We work with our partners and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want

Are you a keen advocate of women and girls’ rights in emergencies? 

Are you  a strategic leader with exceptional supporter retention expertise and a commitment to feminist principles and anti‑racist practice

Then we'd love to hear from you!

We are entering an exciting period with the launch of our 2025–2028 strategy, strengthening our feminist, anti-racist and decolonised approach across everything we do. We are committed to equity, inclusion and challenging power imbalances; both externally and within our own organisation.

We are looking for an experienced and strategic Head of Supporter Retention to lead and develop our supporter retention programme during a pivotal year of delivery and organisational change.

You will provide strategic and people leadership to a high-performing team, owning the retention strategy end-to-end and ensuring supporters experience engaging, values-led and respectful communications that maximise long-term income and loyalty. You will work collaboratively across fundraising, data, digital and campaigns to deliver integrated, insight-driven supporter journeys.

This role plays a critical part in ensuring our communications authentically represent our rights holders, align with feminist principles and support ActionAid UK’s broader organisational objectives. You will be a confident, values-led leader with significant experience in supporter retention and direct marketing within a non-profit or comparable environment. You will bring strong strategic thinking, excellent analytical skills and a collaborative approach.

The successful candidate will be responsible for creating and implementing strategies to retain and engage our supporters, ensuring their continued support for our cause. Drive innovation by challenging the status quo and propelling our fundraising initiatives to new heights, ensuring that our strategies and communications reflect our commitment to social justice and equality- developing and executing campaigns that engage and inspire, utilising diverse fundraising methods and channels.

Some of the key accountabilities of the role will include developing and managing the retention budget, including planning, reporting, and re-forecasting. Providing leadership to the Retention team, supporting them to develop exceptional marketing
campaigns that comply with relevant codes of practice and meet targets as well as creating an environment that promotes best practices and empowers team members to run quality programs. As a key member of our fundraising team, you will have the chance to develop and manage the retention budget, oversee fundraising materials, and work closely with colleagues to ensure successful campaigns. With regular reviews and updates, you will have the chance to constantly improve and strive for positive transformational change. 

You will have:

-Proven experience leading supporter retention or direct marketing programmes across multiple channels (digital, mail, telephone)
-Strong people management experience with a track record of developing high-performing teams
-Experience managing large budgets and delivering against income targets
-Excellent communication and writing skills, with the ability to adapt style for different audiences
-Strong analytical capability, using data and insight to inform decision-making
-A commitment to feminist principles, anti-racism and safeguarding
-Knowledge of fundraising regulation, GDPR and best practice

Desirable (but not essential):

-Change management experience, particularly within fundraising or complex organisations
-Experience working within an INGO or international development context

If you have experience in leadership, funding diversification, managing staff, and public speaking, and a passion for making a difference, we want you on our team.

Additional information

Diversity, equality, inclusion and belonging:

Diversity, inclusion and belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from under-represented/marginalised communities.

AAUK is a Disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include Misconduct Disclosure Scheme, safeguarding, criminal records and terrorism finance checks. By submitting an application the job applicant confirms their understanding of these recruitment procedures. 

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK staff and ActionAid UK representatives to share this commitment. We will not tolerate our staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work. 

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and company connection days. Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.

Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.

Recruitment processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible. If we receive a very high response, we may close the vacancy early and will not accept further submissions. Vacancies close at 23:55pm 

1. Overview

Cerebral Palsy Sport (CP Sport) is recruiting three Regional Programme Delivery Officers to support the delivery of the “Together We Can” Young Ambassador Programme across England.

This is an exciting opportunity to work directly with young people with cerebral palsy (CP), supporting them to build confidence, develop leadership skills, and lead social action within their communities.

These roles will be central to delivering a national programme across eight regional hubs, working closely with young people, partners, and communities to create meaningful and lasting impact.

2. Contract Details

Salary: £30,000 per annum

Hours: Full-time (35 hours per week) – part-time considered

Contract: Fixed-term until March 31st 2027 (with potential for extension, subject to funding)

Location: Home-based with regular travel across your region

Regions: North / Midlands / South

3. Role Purpose

You will be responsible for delivering the Young Ambassador Programme within your region, supporting young people aged 10–20 with CP to take part in training, social action, and community-based activity.

You will work closely with Young Ambassadors to:

· Develop their confidence and leadership

· Support them to plan and deliver activities

· Build partnerships across schools, sport, and health sectors

4. Key Responsibilities

Programme Delivery

· Lead delivery of the Young Ambassador Programme within your region

· Support the recruitment, onboarding, and engagement of Young Ambassadors

· Deliver or facilitate training sessions and group activities

· Support young people to co-design and deliver social action projects

Supporting Young Ambassadors

· Provide ongoing support, guidance, and encouragement

· Create a safe, inclusive, and engaging environment

· Support young people to develop confidence and leadership skills

Activity and Events

Support delivery of:

· School visits

· Community engagement activities

· Regional multisport events

· Awareness campaigns (including World CP Day)

These activities form a core part of the programme’s impact and youth-led delivery model.

Partnerships and Engagement

Build relationships with:

· Schools and education providers

· Health and medical professionals

· Sports clubs and community organisations

Support partners to engage with the programme and Young Ambassadors

Planning and Coordination

· Plan and coordinate regional delivery in line with programme timelines

· Manage logistics for sessions and events

· Maintain regular communication with the national team

Monitoring and Reporting

· Track attendance, activity, and engagement

· Collect feedback and evidence from delivery

· Contribute to programme reporting, including the 6-month progress report

Safeguarding and Compliance

· Ensure all delivery follows safeguarding policies and procedures

· Complete risk assessments for activities

· Maintain safe and inclusive delivery environments

5. Personal Specification

Essential

· Experience working with young people in community, youth, or sport settings

· Strong communication and relationship-building skills

· Ability to plan and deliver activities or programmes

· Organised and able to manage multiple priorities

· Ability to work independently and as part of a team

· Commitment to inclusion and supporting young people

Desirable

· Experience working with disabled young people or inclusive programmes

· Understanding of cerebral palsy or disability inclusion

· Experience working with schools, health professionals, or community partners

· Experience delivering training or workshops

6. Working Pattern

You will receive:

· Full induction and programme training

· Ongoing support from CP Sport’s national team

· Regular check-ins and supervision

· Opportunities for professional development

7. Safeguarding

CP Sport is committed to safeguarding and promoting the welfare of children and young people.

All staff will be required to:

· Complete safeguarding training

· Undergo an enhanced DBS check

· Follow all safeguarding policies and procedures

8. Recruitment Process 

We are looking for candidates who can start as soon as possible.

· Applications will be reviewed on a rolling basis

· Interviews will be scheduled as suitable candidates are identified

We encourage early applications.

The Charity and Our Vision.  

For over 15 years, Scotty's Little Soldiers has been supporting children and young people who have been bereaved of a parent who served in the British Armed Forces.  We are about to embark on an exciting journey which will see the charity evolve to support anyone affected by a military-connected bereavement and ultimately empower a community of more than 25,000 bereaved individuals and their families by 2035. 

Founded in 2010 by Nikki Scott following the death of her husband, Corporal Lee Scott, the charity currently offers a unique blend of emotional, practical, and educational support to over 750 young people.  

We are proud of our vibrant, non-traditional culture, which puts the needs of bereaved children and young people at the heart of everything we do. We embrace innovative approaches, are committed to creating smiles and believe in the power of community, resilience, and connection.   

Role Mission. 

To be an integral part of the delivery of Scotty’s new navigating entitlements casework (START) Programme, a single point of contact service designed to support anyone affected by military-connected bereavement. 

This is a hands-on, and vital role within a brand new team. You’ll be the first step in ensuring that everyone in the bereaved military community receives compassionate, personalised, and well-coordinated support. 

The key responsibilities of this role are:  

Service Design & Delivery  

Working closely with the Head of START, contribute to the planning and rollout of the START Programme  

In many cases be the first port of call for Scotty’s families, and be a welcoming and inclusive contact for all those families

Implement the new service model, workflows, triage process and beneficiary journey 

Ensure the service you deliver is trauma-informed, inclusive, and responsive to beneficiary feedback 

Manage your own caseload with support from Head of START programme 

Team Leadership & Development  

Once your experience has grown, provide peer support to any further caseworkers joining the team in 2027 and beyond (depending on demand) 

Ensure an ongoing focus on your own learning and development, always creating space for reflective practice  

Ensure that you live the culture that reflects The Scotty’s Way and encourages your own personal growth

 Be an active part of the wider Families team contributing to Daily Huddles and team plans and objectives 

Collaboration & Partnership  

Build and maintain, alongside the Head of START strong referral pathways with external organisations (military & non-military charities, NHS, social care) 

Build your expertise on navigating entitlements for the bereaved community to ensure that Scotty’s families receive the best possible support. 

Work collaboratively with other Programme teams to ensure consistency, shared learning & efficient internal referrals 

Monitoring & Evaluation  

Ensure that you are reporting consistently on beneficiary engagement, support outcomes, and follow-up actions 

Work with your direct support to use evidence and insights gathered to adapt and improve the service over time 

Ensure CRM records are complete, accurate, so they can be used to inform delivery decisions  

Contribution to Charity-Wide Goals  

Feed into cross-functional projects including Outreach, Fundraising, and Strategy 

Act as a representative of Scotty’s at sector events or external meetings where appropriate 

Support content development by sharing anonymised stories, insights, and themes  

The 30-day goals for this role are: 

Built a deep understanding of Scotty’s mission, our audience, the services we provide, and strategic direction. 

Worked closely with the Head of START and other programme Heads to understand the history of Scotty’s helping families navigate entitlements, including reviewing current and recent cases.  

Become familiar with the key stakeholders, partners and organisations (including statutory, charitable and others) for casework in the START Programme.  

The 60-day goals for this role are: 

Built confidence and knowledge around the START programme aims and objectives, and the needs of Scotty families.  

Supported the Head of START to implement the new casework programme and beneficiary journeys.   

Built understanding of the processes that are in place to monitor the outcomes and impact of the new START Programme. 

Contributed to the design of a light CRM for initial use in START casework.   

Supported the development of and started to build understanding of the necessary processes and procedures for casework including safeguarding, triage, wait time limits etc.   

Started the training plan for new START caseworkers.  

The 90-day goals for this role are: 

Supported the launch of the new START Programme alongside Scotty’s team members.   

Welcomed the first families to Casework following the processes and framework that the Head of START has implemented.   

Worked with the Head of START to set a clear plan for the remainder of 2026 and beyond for the START programme, establishing it as a quality Scotty’s service for families.  

Starting to provide outcomes and data that enable the programme’s outcomes to be evidenced. 

About You: 

Must-Have 

Experience in service delivery, casework, and personalised support services 

Ability to work independently and manage a busy, varied caseload 

A compassionate and person-centred approach to casework 

Excellent organisational and communication skills 

A clear understanding of safeguarding vulnerable adults 

  

Nice-to-Have  

Familiarity with military family life or bereavement support 

Background in information, advice and guidance within the charity or statutory sector 

An understanding of the importance of service co-design with users or lived experience groups 

Additional Information

The role will require some evening or weekend work

Enhanced DBS check required

Travel will be required to events and team training days

The Scotty’s Way

At Scotty’s, our personal performance is only 50% of what success looks like. Our culture is equally important. When you join our team, you sign up to The Scotty’s Way, rooted in our four core values:

Families Come First

Everyone a Supporter, Every Supporter a VIP

Love What You Do

Remember, Every Day

Our values are further supported by our four non-negotiable behaviours of Show Respect, Speak Up, Take Ownership and Actively Collaborate. We are looking for an individual who embodies these values and behaviours.

Closing date: 15th May 2026. Due to resource and time constraints, we are unfortunately unable to provide feedback for every application received and will only contact candidates shortlisted for an interview. 

Thank you for your interest in joining our team, we are an equal opportunities employer, we are committed to creating a diverse and inclusive workplace where all employees are treated with respect and given equal opportunities for employment and advancement.

We do not discriminate based on race, colour, religion, gender, sexual orientation, age, disability or any other protected characteristic.

We encourage all qualified individuals to apply for employment within our charity, and we provide a fair and inclusive recruitment process for all candidates.

Senior Administrator / Personal Assistant

We're looking for a kind, compassionate and resilient Senior Administrator to join our Central Service team located at our head office in Islington.

£26,936.00- £35,000.00 per annum, working 35 hours per week.

Want to feel valued? You'll feel at home here.

Our benefits include:

• Annual leave increasing up to 30 days with length of service
• Free DBS
• Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
• Fully paid induction programme and further training

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

To provide an exceptional standard of organisational, administrative and project support to Directors within the Commercial & Growth and Operations Directorates, enabling them to operate effectively and efficiently.

What you'll do:

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead .

• Provide high-quality support to Directors, ensuring the smooth and effective day-to-day running.
• Proactively manage multiple complex diaries, correspondence and priorities, exercising sound judgement on when to support, challenge or hold the line as appropriate.
• Coordinate and provide full administrative support for Directorates and corporate meetings, including the Performance Review meetings, providing end-to-end support, including scheduling, agenda management, paper collation, accurate note-taking, and follow-up of agreed actions and outcomes, reviewing and preparation of papers.

About you:

• An experienced and confident, senior level administrator/personal assistant, with enthusiasm to deliver a high quality and effective service
• Able to immerse yourself within the business, understanding the work of the directorate and the organisational structures and personalities in place.
• Able to work with gravitas, courage and be calm under pressure, building credibility and respect with internal and external stakeholders.

What you'll bring:

Essential:

• Experience in a similar role.
• A qualification to degree level (or equivalent) in Business Administration would be beneficial but not essential.

Desirable:

• Experience supporting Directors or senior leaders in a complex or regulated organisation.
• Experience of supporting formal governance or performance review forums, including minute-taking and action tracking.
• Experience of working in housing, social care, health, or a similar public-facing or not-for-profit sector.

About us

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year.

We are WeSeeHope, a charity lifting children out of extreme poverty across sub-Saharan Africa.

We are appointing a senior relationship fundraiser to drive income growth through high net worth individuals, senior business leaders, corporates and foundations. This is a frontline role with direct responsibility for developing and securing five and six figure multi-year funding commitments.

Working closely with the Chief Executive and Trustees, the Head of Fundraising will build and convert a strong major donor pipeline, unlock new networks and position WeSeeHope as a credible investment partner.

This is a growth mandate with clear accountability for results. We are seeking someone with the gravitas, commercial judgement and confidence to lead high value conversations and secure significant support. This role will further professionalise and scale our major donor and corporate fundraising approach.

About Us

We invest in the potential of every child we work with by breaking barriers to education and opening doors to entrepreneurship. With our backing, vulnerable children and their families are building futures that are free from extreme poverty, for good.

WeSeeHope currently raises approximately £1m annually through a mix of individual, corporate and foundation support. Our next phase of growth will focus on deepening high value, long term relationships with major donors and senior business leaders. We see clear headroom to scale this relational income model over the next three years.

Main Responsibilities

Strategic Income Leadership

• Develop and execute a clear income growth strategy with defined targets, milestones, and measurable outcomes.
• Build and personally manage a portfolio of high value prospects and partners.
• Lead high level cultivation and solicitation activity in partnership with the Chief Executive and Trustees.
• Identify, qualify, and convert new high value prospects across individual, corporate, and foundation channels.
• Ensure disciplined pipeline management and forecasting, contributing to regular reporting to the Board.

Major Donor and Corporate Relationships

• Act as primary relationship lead for a defined portfolio of high net worth individuals and senior business leaders.
• Design and deliver tailored engagement plans that deepen commitment and increase lifetime value.
• Structure strategic partnerships that align donor objectives with organisational priorities.
• Confidently lead funding conversations, including direct financial asks.

Events and Networks

• Provide strategic oversight of key income generating events, ensuring they are leveraged effectively to cultivate and secure high value support.
• Work with Trustees/Board and senior volunteers in the UK and USA to unlock access to new networks and opportunities.
• Support Trustees to act as effective ambassadors and introducers.

Team and Organisational Leadership

• Lead and develop a focused, high performing fundraising team with clear objectives and accountability.
• Contribute actively to the senior management team, ensuring fundraising is embedded within wider organisational strategy and decision making.
• Champion a culture of measurable performance, professionalism, and relationship stewardship across the organisation.

Person Specification

Experience

• Proven track record of securing significant partnerships or funding commitments, typically in the five or six figure range, with senior decision makers.
• Experience building and converting a strong major donor pipeline, including multi-year commitments.
• Demonstrated ability to lead high value partnership or funding conversations and personally secure significant commitments.
• Experience working closely with CEOs, founders, and Trustees to unlock networks and secure support or investment.
• Experience setting and delivering against ambitious income growth targets.

Skills and Capability

• Gravitas and confidence to operate credibly with senior decision makers in private and corporate settings.
• Strong commercial judgement with the ability to assess opportunities on a clear return on investment basis.
• Excellent strategic thinking and disciplined execution.
• Skilled negotiator, comfortable structuring complex funding relationships.
• High emotional intelligence and strong relationship management capability.
• Clear, persuasive communicator able to position WeSeeHope as a compelling investment proposition.

Personal Qualities

• A natural relationship builder, able to establish trust quickly and sustain long term partnerships with high value supporters.
• Comfortable with accountability and transparent performance measurement.
• Self-aware, pragmatic, and calm under pressure.
• Demonstrates alignment with the values of WeSeeHope and a commitment to collaborative, high-performance working.

Success in the first 12 months

By the end of year one, the Head of Fundraising will have:

• Built and qualified a clearly segmented major donor pipeline of 25 to 40 high capacity prospects, with defined engagement plans and projected value.
• Secured multiple new five figure commitments and, where strong prospects exist, at least one new six figure commitment.
• Delivered measurable growth in major donor and corporate income against agreed annual targets.
• Established and implemented a structured major donor strategy with clear segmentation and stewardship plans.
• Activated Trustees in income generation, resulting in new qualified introductions and live cultivation opportunities.
• Implemented robust forecasting and performance reporting systems providing reliable income visibility to the Board.

Salary and Package

Salary: £60,000 - £65,000 per annum, depending on experience.

WeSeeHope is currently a £1m organisation with clear ambition to grow income and impact over the coming years. This role offers significant strategic responsibility, direct access to the Chief Executive and Trustees, and the opportunity to shape and lead income growth at organisational level.

For the right candidate, this is an opportunity to step into a senior leadership position with genuine influence, autonomy and accountability for results.

Benefits include:

• 25 days annual leave plus public holidays.
• Enhanced family leave provision.
• Royal London pension scheme.
• Life insurance.
• Flexible and hybrid working - we currently work one day a week from a shared office space in Moorgate, London.
• Occasional international travel.

How to Apply

To apply, we welcome a CV and a 1-2 page covering letter detailing your interest in the role. Click the How to Apply button below for more information on how to submit your application. Please submit by 12 p.m. on Tuesday 19th May.

Accessibility is incredibly important to us here at WeSeeHope. If you would like any accessibility amendments or support throughout the application and interview stage, please don’t hesitate to let us know.