Community management jobs

About Toynbee Hall

Based in the East End of London since 1884, Toynbee Hall is a charity working alongside people facing poverty, injustice, and inequality to build a fairer East London. We provide vital advice and support, working in partnership to tackle unfairness and ensure everyone has an equal chance to thrive.

Team background

The Mental Health Crisis Breathing Space (MHCBS) team at Toynbee Hall is part of a national initiative launched in partnership with We Are Group and The Kaleidoscope Plus Group, funded by the Money and Pensions Service (MaPS). This service provides individuals undergoing mental health crisis treatment with temporary protection from debt collection activities, allowing them a “breathing space” to focus on their recovery without the immediate pressures of financial obligations. Toynbee Hall contributes to this initiative by offering regulated debt advice, conducting renewal checks, and providing comprehensive signposting support, ensuring that clients receive holistic assistance during their crisis period.

Scope of the Role

The Administration Coordinator provides crucial support to the Mental Health Crisis Breathing Space (MHCBS) team by managing administrative processes efficiently. The role focuses on handling key back-office tasks that enable the team to deliver timely and accurate support to clients and stakeholders.

Key Responsibilities

• Coordinate team inboxes and triage emails to appropriate team members or stakeholders, ensuring timely and accurate responses within SLAs – handling routine enquiries as standard and more complex enquiries as directed.
• Coordinate team tasks in AdvicePro, resolving issues, issuing or preparing correspondence, and highlighting urgent or non-standard cases for direction and resolution.
• Ensure CRM is maintained with accurate client and case information, running reports for management to review cases, prepare MI returns and support invoicing routines.
• Resolve or triage enquiries via the Insolvency Service portal, ensuring compliance with guidelines.
• Process incoming MHCBS applications and handle scheme closures using standard operating procedures, escalating non-standard issues or cases for direction and resolving issues.
• Support accurate reporting by ensuring high data integrity and flagging inconsistencies.
• Coordinate administrative needs for team meetings, external engagements, and cross-agency communication.

Person Specification

• Strong administrative and organisational skills.
• Attention to detail and ability to follow procedures.
• Experience working in a team environment.
• Good written and verbal communication skills.
• Comfortable using Microsoft Office and CRM systems.
• Able to work independently and manage time effectively.
• Alignment with Toynbee Hall’s mission and strategy
• Alignment and willingness to work in line to our values:
• Inclusive - open-minded, transparent, convening and collaborative; seeking fresh and alternative perspectives.
• Courageous – principled, ambitious and acting with integrity.
• Empowering – shifting power, sharing our knowledge, enabling people to take action for themselves
• An understanding of safeguarding and willingness to develop understanding further

Our Benefits Package

We believe in supporting our employees with a well-rounded benefits package designed to enhance work-life balance, financial security, and overall well-being.

Annual Leave

• 25 days of annual leave, plus 3 additional days for our Christmas shutdown (on top of bank holidays).
• After 2 years: +3 extra days of leave.
• After 3 years: +1 additional day.
• After 5 years: A total of 30 days annual leave, plus the 3-day Christmas shutdown.

Pension

• Standard Life Pension Scheme – Employer contribution: 4%, Employee contribution: 5%

Additional Perks & Support

• Enhanced Sick Pay for peace of mind during illness
• Enhanced Maternity & Paternity Leave to support growing families
• Employee Eyecare Vouchers to support your vision health
• Employee Assistance Programme for free, confidential advice and support
• Mental Health First Aid to ensure workplace well-being
• Tenancy Deposit Scheme to help secure your home
• Interest-Free Season Ticket Loan for cost-effective commuting
• Cycle to Work Scheme to promote a healthier, greener way to travel
• Charity Mentoring Network to support professional development and networking
• Westfield Healthcare Cash Plan
• Perk Box

Please note the right to work in the UK is a requirement of this role.

Please refer to the attached job description for more details.

Use of AI in your application

We recognise that AI is becoming part of everyday working life, and we're happy for candidates to use AI to improve the presentation of their application (for example, to improve clarity), but we want to hear your own ideas, experience and motivation.

Throughout our recruitment process, we're assessing your judgement, values and skills

During interviews and assessment activities, unless we tell you otherwise, you should not use AI to generate or assist with your responses.

At WSUP, we believe everyone deserves access to safe water and sanitation. As a leading international development organisation operating across Africa and Asia, we work with governments, utilities and communities to create sustainable solutions that improve millions of lives.

We are seeking an experienced and collaborative Head of Finance to lead our finance function and help ensure the financial sustainability and effectiveness of our organisation. Reporting to the Chief Operating Officer, you will provide expert financial leadership, oversee governance and compliance, support strategic decision-making, and lead a talented international finance team. You will lead a team of 5-10 core finance staff and indirectly support Country Finance Managers in 4 - 6 programme countries. 

We are looking for someone who combines strong technical finance expertise with excellent people leadership skills and the ability to build effective relationships across a diverse and international organisation. This is an ideal opportunity for someone who is motivated by using their skills to create meaningful social impact.

What We Offer

• Hybrid Working
• Up to 5% matched pension contribution
• Flexible working arrangements
• Life assurance
• Employee Assistance Programme
• 24-hour GP service
• Enhanced maternity leave: 12 weeks at 90% pay, followed by 12 weeks at 50% pay
• Enhanced paternity leave: up to 4 weeks' paid leave
• A supportive, collaborative and mission-driven working environment

Our Commitment to Inclusion

WSUP is committed to building a diverse and inclusive organisation where everyone feels valued, respected and able to thrive.

We are committed to building a diverse and inclusive organisation and encourage applications from people from a wide range of backgrounds and experiences.

We are looking for a compassionate and proactive Assertive Outreach Worker to support people experiencing multiple disadvantage, including mental health needs, substance use, homelessness, social isolation, or other complex challenges. This role will involve building trusting relationships with people who may find it difficult to engage with services, providing practical and emotional support, and working closely with partner agencies to help individuals access the right support at the right time.

The role focuses on building trust with individuals who may be reluctant to engage with traditional services, helping to reduce health inequalities, improve wellbeing, strengthen safety, build confidence and support sustainable recovery and independence.

The post holder will deliver community-based outreach, complete needs and risk assessments, co-produce support and safety plans, maintain accurate case records and work closely with partner agencies including housing, health, social care, domestic abuse services, drug and alcohol services and criminal justice partners.

This opportunity would suit someone with experience of supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage. Strong safeguarding knowledge, sound risk management skills, resilience and a non-judgemental approach are essential, alongside a commitment to Catalyst’s values of kindness, commitment and integrity.

Location: Nankeville Court, Woking, with travel across Surrey)
Salary: £31,140.00 (Pro-rata)
Hours: 27.5 hours per week
Contract type: Fixed Term - 5 years

Key responsibilities:

Outreach & Engagement

• Deliver assertive outreach across Surrey providing a person centred and trauma informed approach to clients referred into the project.
• To work with clients in the community using a safe, risk assessed approach. Working collaboratively with other practitioners to best support the needs of the client.
• To conduct continuous risk assessments on client’s needs, presenting behaviour including harm to self and/or others and consider this risk in deciding the outreach approach. Develop and update risk management and crisis contingency plans within the necessary systems as required.
• To conduct continuous risk assessments on client’s needs, presenting behaviour including harm to self and/or others and consider this risk in deciding the outreach approach. Develop and update risk management and crisis contingency plans within the necessary systems as required.
• Work with clients to develop an action plan that best fits their current needs, identifying any barriers and be proactive in supporting them to achieve their goals.
• Undertake continuous assessments with all clients, monitoring their well-being and development through the use of, but not limited to, GAD7, PHQ9, impact reporting and individual case studies.
• Engage service users who may be resistant or disengaged from traditional support services.

Safeguarding & Risk Management

• Identify, assess, and respond to safeguarding risks.
• Develop and implement risk management and safety plans in collaboration with service users.
• Act promptly on safeguarding concerns in line with company and local authority procedures.
• Work closely with police and safeguarding teams to protect victims.

Case Management

• To record and maintain accurate and comprehensive client case notes on our database. Including ensuring all project monitoring material is completed within set timeframes and reported to management.
• Complete needs assessments and co-produce support plans tailored to individual needs.
• Monitor progress and adjust interventions accordingly.

Multi-Agency Working

• Attend multi-agency meetings (e.g., MARAC, safeguarding meetings, case conferences).
• To facilitate joint working with other support services to tackle any barriers, including Housing; Health; Social care; Domestic abuse; Drug and Alcohol and Criminal Justice.
• Advocate on behalf of clients to access services, housing, and support.

Working Conditions

• Regular lone working and community-based visits, including high-risk environments.
• Flexible working hours, which may include evenings and weekends.
• Requirement to follow all health and safety and lone working procedures.

 About Catalyst Support

Through Community, Specialist and Outreach services, we support recovery, mental health, and wellbeing—together, every step of the way.

About you

The post is looking for someone who has:

• Experience supporting vulnerable adults, particularly in areas such as mental health, substance misuse, homelessness, domestic abuse, exploitation, safeguarding or multiple disadvantage.
• Experience of assertive outreach, intensive engagement or working with people who may be reluctant to access support.
• A strong understanding of safeguarding, risk management and working with complex or high-risk situations.
• Knowledge of issues such as cuckooing, county lines, exploitation, trauma-informed practice and harm reduction.
• Excellent communication and interpersonal skills, with the ability to build trust and work in a non-judgemental way.
• The ability to work independently, manage competing priorities and make sound decisions in challenging environments.
• Resilience, empathy and strong problem-solving skills.
• Good IT and record-keeping skills.
• The ability to work flexibly across Surrey, with a full UK driving licence and access to a vehicle.
• A commitment to Catalyst’s values of kindness, commitment and integrity, and to equality, diversity and inclusion.

Benefits

• 26 days annual leave plus bank holidays (increasing with service)
• Pension scheme and access to Simply Health (including optical, dental, counselling sessions)
• Birthday leave, employee discounts, and flexible working where possible
• Supportive probation, sick pay after probation, and wellbeing/EAP resources

Safeguarding & Checks

• This role is subject to a basic DBS check.
• A past history of drug/alcohol issues or criminality will not necessarily exclude you from this role; we encourage applications from people with lived experience where appropriate.
• All applicants must have a valid right to work in the UK

Catalyst Support is an equal opportunities employer. We celebrate difference and are committed to fairness, accessibility, and inclusion throughout recruitment and employment. Please let us know if you require any adjustments to support your application.

This role is covering Maternity for a 12 month period.

At One YMCA, we know that great services start with great people.

As we continue to grow across Hertfordshire, Bedfordshire, Buckinghamshire and Oxfordshire, attracting, recruiting and retaining talented colleagues is critical to achieving our ambitions. Recruitment is more than filling vacancies. It is about finding people who share our values, strengthening our teams and ensuring we can continue delivering life changing services to the communities we support.

We're looking for a passionate and proactive Resourcing Advisor to join our People Team and lead recruitment and onboarding activity across the charity. Supporting more than 750 colleagues across a wide range of services, you'll play a key role in helping managers attract exceptional talent, deliver a positive candidate experience and build a sustainable workforce for the future.

About the role

This is a varied and rewarding role that combines recruitment expertise, workforce planning, manager support and continuous improvement.

You will:

• Lead end to end recruitment campaigns across a diverse range of roles and services.
• Act as a trusted advisor to managers, providing guidance on recruitment, attraction and workforce planning.
• Develop engaging recruitment campaigns using social media, advertising platforms, talent pools and professional networks.
• Manage relationships with recruitment agencies and external partners, ensuring quality, value for money and access to suitable talent.
• Monitor agency usage and identify opportunities to reduce recruitment costs through direct sourcing and alternative attraction methods.
• Lead onboarding and probation processes to help new colleagues settle successfully into the organisation.
• Promote inclusive recruitment practices that support Equality, Diversity, Inclusion and Belonging.
• Use recruitment and retention data to identify trends and improve recruitment outcomes.
• Support job evaluation, role design and workforce information processes.

About you

We're looking for someone who is passionate about recruitment and enjoys building relationships, solving problems and delivering excellent service.

You'll bring:

• Experience leading recruitment campaigns from attraction through to appointment.
• Experience working with recruitment agencies and external recruitment partners, ensuring effective and cost conscious recruitment solutions.
• Strong knowledge of recruitment best practice and candidate attraction methods.
• Experience partnering with managers to develop effective recruitment solutions.
• Excellent communication, relationship building and influencing skills.
• Strong organisational skills and the ability to manage multiple priorities.
• A commitment to inclusive recruitment and positive candidate experiences.
• The ability to use data and insight to drive improvement and inform decision making.

Why join One YMCA?

This is a fantastic opportunity to make a visible impact within a growing charity that is committed to investing in its people and culture. You'll work with managers across the organisation, help shape how we attract and welcome new colleagues, and play an important role in supporting our ambition to grow and strengthen our workforce.

You'll join a supportive and ambitious People Team where your ideas and expertise will help influence the future of recruitment, onboarding and colleague experience across One YMCA.

If you're looking for a role where you can build relationships, attract great talent and make a genuine difference to colleagues and communities, we'd love to hear from you.

Please note that we will be reviewing applications and conducting interviews on a rolling basis. We encourage you to apply as early as possible, as we may close the vacancy once a suitable candidate has been appointed.

Due to the nature of the services provided, a Basic DBS will be required, as will a full driving licence.

Important Information: Applicants must have the right to work in the UK, as visa sponsorship is not available for this role. This position may require a Basic or Enhanced DBS check. We are committed to making reasonable adjustments throughout the recruitment process and welcome applications from all backgrounds.

At One YMCA, we are committed to creating an inclusive workplace where everyone is treated with dignity and respect. We welcome and encourage applications from people of all backgrounds and experiences.

About The Royal College of Surgeons of Edinburgh

The Royal College of Surgeons of Edinburgh (RCSEd) is an independent membership organisation dedicated to the education, training and advancement of surgeons, dental surgeons, doctors, and various individuals throughout healthcare who are involved in the surgical care of patients. The College has a current membership approaching 33,000 and growing, with members spanning over 100 countries around the world. From our founding in 1505, the College has been committed to the advancement of surgery and driving patient safety standards worldwide. In our 520 year history, there has never been a better time to join the College than now.

Working with us

At the College we aim to embrace views from across the organisation, sharing common goals and values for the betterment of healthcare through the advancement of surgical and dental professionals. We aim to develop teams that are reflective of the needs of our members and maximise the potential of every employee. To reflect the varying needs across the organisation, we offer a range of policies and benefits for our workforce including 42 day annual leave, flexible working practices, enhanced employer pensions contribution and various discounts throughout the College including the Ten Hill Place Hotel, 1505 Café and free entry to Surgeons' Hall Museums.

About the Role

Surgeons' Hall Museum holds a complex medical human remains collection, one of the largest and most significant of its kind in the world. Much of the collection was acquired before modern standards of consent and documentation, and the records that survive were shaped around pathology, diagnosis and the interests of those who assembled the collection rather than the individuals represented within it.

This two year project will improve what the Museum knows about this collection, including the people in it. Working through historic catalogues, medical case notes, College and Museum minutes and archival records, you will investigate origins, acquisition contexts and life histories of these people, and integrate your findings into the Museum's Collections Management System. Your research will inform catalogue records, future interpretation and displays, published listings, and the Museum's preparedness for any future return of collections.

In March 2026, the College’s Trustees approved a new Human Remains in Collections Policy, developed with an expert panel drawn from across the UK and Ireland, committing the Museum to provenance research, transparency, community engagement and readiness for return. This post directly supports the work to put this policy into practice.

You will report to the Curator and be supported by the Museum's Provenance Research Working Group, which brings together colleagues from collections, conservation, archives, learning and senior leadership, including a specialist Human Remains Conservator. This work involves sustained engagement with sensitive and sometimes distressing material, and supervision, peer support and training are built into the post.

In the final six months you will work on site with three Scottish university medical collections in Edinburgh, Glasgow and Aberdeen, reviewing and enhancing their documentation, and will offer short consultancy visits to smaller Scottish museums holding human remains. The project concludes with a publication and a national conference at Surgeons' Hall, sharing the methods and findings across the sector.

The role is based in Edinburgh, with travel to partner institutions in the final phase. Reasonable travel and accommodation costs are met by the project.

Experience, Qualifications and Key Skills

You will be educated to degree level in a relevant discipline, such as history, anthropology, archaeology, medicine, pathology or museum studies, or hold equivalent professional experience, and have proven experience conducting research using historical records, archives or museum collections. You will understand the ethical issues surrounding human remains in museum or academic contexts and be comfortable working with confidential or ethically complex material. You will have experience working with collections databases and digital cataloguing systems such as Axiell or equivalent and be familiar with documentation standards and terminology audits.

You will have excellent analytical and organisational skills, with the ability to manage large volumes of complex data, and the ability to produce high quality written outputs including reports, summaries and catalogue entries. You will be self-motivated, able to plan and carry out independent research, and a clear and confident communicator in both verbal and written formats. Experience of provenance research, knowledge of UK museum policies relating to human remains and repatriation, or experience working with medical, anatomical, ethnographical, or archaeological human remains collections would be advantageous.

This role may particularly appeal to those who want to work on collections of real ethical complexity and see their findings shape policy, practice and public understanding.

Our thanks

This project, Recovering Histories: The McNab Human Remains Provenance Research Project, is made possible by Museums Galleries Scotland and by a generous legacy from John Winton McNab. We are grateful to both for backing work that is complex, long-term and genuinely needed.

How to Apply

To apply, please submit:

• A current CV (maximum two A4 pages); and

• A supporting statement (maximum two A4 pages) outlining your interest in the role and demonstrating how your skills, knowledge and experience meet the requirements of the person specification.

The Engagement Coordinator will join our Engagement Team at the forefront of involving local communities and schools in our exciting tree-planting & urban greening projects and engage people in learning about and taking action for trees and the environment.

The Engagement team at Trees for Cities promotes and leads site-based activities and events for people to participate in our community focused tree planting programme that aims to create healthier, happier urban spaces through nature.

This role supports and coordinates our engagement activities for tree planting and outdoor learning initiatives. This involves conducting community consultations on our site-based projects as well as planning and delivering nature-focused workshops for school children and community groups, public tree planting events, and other activities. Some weekend work is required, with TOIL (time off in lieu).

The person in this role will join two Engagement Coordinators and the Engagement Manager and work closely with other teams to deliver multiple, overlapping projects in diverse London communities.

About Trees for Cities

Trees for Cities is an ambitious, far-reaching organisation.

For over 30 years, Trees for Cities has brought people together to plant and care for trees in towns and cities across the UK. Alongside local communities, partners, and supporters, we’ve planted over 2 million trees where they’re needed most.

Together, we're building a national movement for urban trees and tree equity, so that everyone benefits from the transformative power of trees, no matter where they live.

We're an organisation that suits ambitious, dedicated, and passionate staff. We have roles available for people with varied relevant experience and a willingness to learn more. In return, we offer a warm and supportive team, in-the-job training, and personal career planning.

Trees for Cities is committed to the principles of equal opportunity. We value diversity and are committed to promoting diversity within the workplace. We aim to ensure that our employees achieve their full potential and that all employment decisions, including recruitment, are taken without reference to irrelevant or discriminatory criteria. A full copy of our Equal Opportunities Policy can be provided on request.

About you

Do you love trees and want to learn more about them? Do you enjoy connecting with people of all ages and backgrounds? Are you passionate about nature and inclusive environmental action? Then Trees for Cities is interested in you! 

We're looking for:

• Energetic individuals who are happy to work hands-on outdoors in all weathers at a variety of locations around London. Suitable candidates should also be comfortable working indoors in an open office environment.

• Practical and highly organised collaborators capable of supporting event logistics and keen to facilitate a number of engagement activities from small-scale workshops to public community events involving hundreds of people.

• Confident, adaptable, and inclusive communicators who are comfortable engaging with people of all ages and backgrounds in a range of communities, school staff and pupils, interest groups and volunteers, and who are passionate about what we do at Trees for Cities.

How to apply

Click visit our  website to view a full job description.

To apply, use the application link below to submit your CV and answer the application questions outlining why you are interested in the role and your fit with the Person Specification. If you experience any issues during the application process, please email HR.

Deadline to apply: 25th August 2026

If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.

Trees for Cities is the first UK environmental organisation to have been awarded social value certification. Trees for Cities is an equal opportunities employer.

Registered Charity No: 1032154

Application Questions:

In lieu of providing a supporting statement, please answer the following questions:

1. Describe any key experience that makes you comfortable with hands-on environmental work in the outdoors.
2. Highlight any key experience that demonstrates your comfort working collaboratively with others in a fast-paced environment.
3. Outline your professional or volunteer experience communicating or interacting with people of varying ages and backgrounds.
4. Why are you interested in this position?

No agencies please.

We are looking for a Marketing Support Administrator to report to and support the Service Coordinator in the daily running of the charity which runs on a part-time basis. This is an exciting time for the charity as long-term funding has been secured.

Levenshulme Good Neighbours, (LGN) is a local charitable incorporated organization (reg 1163827) offering befriending services to socially isolated and lonely over 55-year-olds members of the Levenshulme local community. We do this by providing local volunteers to match locals struggling from a lack of social companions. We also host Sunday Luncheons and Slow-Moving Exercise classes. 

The Marketing and Support Administrator will be tasked with creating newsletters, data entry, management of client files, dealing with invoices, receipts, social media campaigns, attending promotional and communal events, creating board meeting agendas and other vital tasks to keep the charity running smoothly. We are hoping someone with an optimal outlook and positive attitude can join our team. This role would require someone with a passion for the cause; tackling social isolation and loneliness experienced by older people.

You will be governed by a friendly and diverse team of locals who share the same passion, come from diverse backgrounds and offer a lot of skills and insights into the field.

Key Responsibilities

• Support the creation and management of marketing materials using Microsoft PowerPoint and Excel
• Create regular social media posts about LGN activities, events, volunteers, and community impact
• Write short stories or case studies about members, volunteers, and the difference LGN is making
• Help promote events, activities, and volunteer opportunities locally and online
• Create simple posters, flyers, and social media graphics using Canva or similar tools
• Update information on the LGN site and social media pages
• Collect photos, quotes, and feedback from activities and events to use in newsletters and social media
• Help raise awareness of LGN and encourage more local people to get involved
• Manage multiple projects simultaneously, prioritising tasks effectively through excellent time management
• Maintain organised records of marketing activities, schedules, and reports
• Contribute to the development of marketing strategies by providing insights based on analysis skills
• ·Attend board meetings often, voicing the continual objectives and aims for the charity
• Supporting the ambassadorial function of the Service Coordinator at stakeholder meetings with the council, local councillors, grant funders, and possibly client referrers
• Call handling enquiries from referrers, locals, volunteer prospects
• Checking and sending off D B S forms for volunteer befrienders

Essential Skills And Qualities

• Experience in the charity sector within a marketing environment is advantageous
• Strong analysis skills with the ability to interpret data effectively
• Proficiency in Microsoft Office Suite, including Excel, PowerPoint, and Word is essential
• High level of IT competency, including Google Suite and Microsoft Office
• Strong time management and ability to prioritise a varied workload
• Confident writing, editing, and presenting skills
• Flexible, self-motivated, and capable of working independently and as part of a small team
• Able to respond positively to challenges, feedback, and shifting priorities
• Demonstrates initiative, resilience, and the ability to handle pressure and competing deadlines
• Empathy and sensitivity to the challenges faced by individuals and communities
• A positive, can-do attitude and belief in the power of community development and organising
• Able to stay calm, use tact and diplomacy, and find constructive solutions to problems
• Data entry experience
• Leadership qualities with a proactive approach to problem-solving and team collaboration

Desirable Skills

• Capacity to work with wordpress com and update web pages
• Familiarity with accounting software
• Proficiency in creating leaflets, flyers, social media campaigns with programs such as Canva
• Previous experience in the charity sector
• Intermediate proficiency with Excel software
• Attention to detail in screening reports, accounts, budgets
• Report writing skills
• Bid writing experience

Benefits

First Aid Training, Professional Development, Hybrid working, working in a highly energetic environment alongside other charitable organisations for the betterment of society. There'll be opportunities to attend daytrips to coastal areas with staff from partner organisations and service users. Charity pension plan included. Apply by filling out a Marketing and Support Administrator Application Form.  We would love to hear from you. All the best.

Crisis is the national charity for people experiencing homelessness. We have embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

This is a new and exciting role at Crisis Skylight Birmingham to join a team of experienced and highly skilled staff supporting homeless people move into their own long term sustainable tenancies.

Location: Onsite Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

Contract: Fixed term contract until 30 June 2027

About the role

As a Coach Lead Worker (Landlord Liaison) you will join our team in Birmingham at an exciting time. You will be managing a caseload of homeless members and providing advice, guidance and advocacy as well as delivering an outstanding property procurement service across the private rented sector. In addition, it’s a role requiring commercial acumen and creativity as you partner with private landlords to source accommodation for our members. You will work collaboratively with partners and staff across the organisation to ensure tenants receive the support they need to sustain their homes and landlord relationships are nurtured. There is scope for development of the role and plenty of support. It’s a fantastic opportunity to make the role your own and shape it from the beginning.

About you

To be successful in this role you will need to demonstrate the following skills, experience and knowledge:

• Managing a caseload of homeless people and working towards case management standards
• Experience of working with homeless people and supporting them achieve a positive housing outcome
• Experience of sourcing, procuring, and allocating accommodation and making tenancies work for tenants and landlords
• Knowledge of the Birmingham (and surrounding areas) housing market and the barriers and opportunities faced by people who are homeless
• Understanding of housing law
• Developing, building, and maintaining relationships with key stakeholders
• Experience of working in a lettings and housing procurement environment
• Showing resilience when dealing with difficult situations
• A self-starter who can work on their own initiative

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity, and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Two-days (pro rata) wellbeing days
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Sunday 23 August 2026 at 23:55

Interview date: Monday 7 September 2026 at Crisis Skylight Birmingham, 25 Heath Mill Lane, B9 4AE

AI in Job Applications

We understand some candidates use AI tools when applying. Whilst we welcome the use of technology to support clear communication and structure, we want to learn more about you, so please ensure that your application reflects your own skills, knowledge and experiences

Accessibility 

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team to discuss how we can help. 

Registered Charity Numbers: E&W1082947, SC040094 

About Cynthia Spencer

Cynthia Spencer Hospice provides specialist palliative and end-of-life care for people living with life-limiting illnesses across West Northamptonshire, as well as vital support for their families. Cynthia Spencer Hospice Charity works alongside the Hospice to raise the additional funds needed to help sustain and develop these essential services. We are on an ambitious journey to grow our income, strengthen our relationships across the community and ensure specialist hospice care is available for everyone who needs it, now and in the future.

About the Role

We have an exciting opportunity for an Events Fundraiser to join our growing Income Generation & Communications team and support the delivery of fundraising events that make a real difference to local people and their families.

Reporting to the Community & Events Fundraiser Lead, you will play a key role in organising and delivering a range of fundraising and challenge events, helping to maximise income, recruit participants and provide excellent supporter experiences. You will combine strong event organisation and project management with a clear focus on fundraising, ensuring our events are delivered safely, professionally and cost-effectively while encouraging participants to develop a longer-term relationship with Cynthia Spencer Hospice.

You will work with volunteers, participants, suppliers and colleagues to ensure events are delivered successfully while building strong relationships with supporters and acting as an ambassador for Cynthia Spencer Hospice.

Duties and Key responsibilities

• Support the Community & Events Fundraiser Lead in delivering the Events Fundraising Strategy and contribute to annual income and activity planning.
• Coordinate and deliver an agreed portfolio within the annual fundraising events programme, working towards agreed income, participation and activity targets.
• Identify, research and recommend opportunities to develop and diversify the Hospice’s fundraising and challenge event portfolio.
• Create and manage detailed project plans, event schedules, timelines and critical delivery milestones.
• Work with the Community & Events Fundraiser Lead to plan and deliver flagship fundraising events such as the Twilight Walk and Colour Run, taking operational responsibility for agreed events within the programme.
• Coordinate event logistics including venues, suppliers, contractors, equipment and other operational requirements, ensuring events are delivered on time and within agreed budgets.
• Develop and grow the Hospice challenge events programme, researching new opportunities and managing relationships with relevant third-party event providers.
• Recruit, engage and support event and challenge participants, providing fundraising advice, resources and encouragement to help maximise their fundraising.
• Develop strong participant stewardship and communications, ensuring supporters receive timely recognition and thanks and encouraging repeat participation and longer-term engagement.
• Identify opportunities to maximise event income and return on investment through participant fundraising, additional income opportunities and effective cost management.
• Recruit and coordinate volunteers required to support fundraising events, including rotas, briefings and appropriate event-day support.
• Work closely with the Marketing Team to promote events, support participant recruitment campaigns and develop effective event communications and content.
• Monitor event budgets, income and expenditure and regularly report performance against agreed income and participation targets.
• Complete post-event evaluations, using participant feedback, financial results and performance information to make recommendations for future events.
• Complete appropriate risk assessments and ensure licences, permissions, insurance and event documentation are in place.
• Ensure events comply with relevant legislation, health and safety requirements, the Code of Fundraising Practice and Hospice policies.
• Maintain accurate participant and supporter records on the fundraising CRM and ensure information is recorded in accordance with GDPR requirements.
• Work collaboratively across the Income Generation & Communications team and support wider fundraising activity where required.

About You

• Experience & Knowledge
• Experience of successfully organising and delivering events or complex projects from initial planning through to delivery and evaluation.
• Experience of managing budgets and working towards financial or other measurable targets.
• Experience of coordinating suppliers, contractors, stakeholders or volunteers.
• Experience of managing multiple projects or events simultaneously.
• Fundraising event or challenge event experience would be advantageous.
• Experience of working within the charity or not-for-profit sector would be desirable.
• Knowledge of event health and safety, risk assessment and compliance requirements would be advantageous.
• Experience of using CRM/database systems would be desirable.

Skills & Attributes

• Strong project-management, organisational and planning skills.
• Excellent communication and interpersonal skills.
• Ability to manage multiple priorities, deadlines and changing demands.
• Proactive, practical and solutions-focused, with the ability to remain calm under pressure.
• Commercially aware, with an understanding of the importance of income generation, cost control and return on investment.
• Able to build positive relationships with participants, volunteers, suppliers and colleagues.
• Strong attention to detail and a commitment to delivering high-quality supporter experiences.
• Good IT skills, including Microsoft Office and CRM/database systems.
• Willing and able to work flexibly, including evenings and weekends as required.
• Full UK driving licence and access to a vehicle.

General Responsibilities

The postholder will:

• Work within and promote the Charity’s values, policies and procedures.
• Maintain confidentiality and comply with data protection requirements.
• Take responsibility for their own professional development.
• Attend relevant meetings, training and Charity activities.
• Work collaboratively with colleagues and contribute positively to the wider organisation.
• Undertake any other reasonable duties appropriate to the level and responsibilities of the post.

We are an equal opportunity employer and welcome applications from all backgrounds who meet the requirements of the role. We celebrate diversity and are committed to creating an inclusive environment where everyone can thrive.

Our mission is to ensure effective financial and risk management of Southbank Centre and be acknowledged as a key partner in achieving its aims and objectives. 

Our vision is to: 

• Provide accurate, reliable and timely information so that departments manage and administer their budgets with independence and accountability; future plans and strategy are fit for purpose and risks are understood, managed and mitigated.
• Create efficient, effective and appropriate procedures to protect the assets of the company and ensure compliance with Southbank Centre policies and other legislative requirements. 
• Collaborate as a partner throughout the company on all aspects of our business that require financial input and expertise.
• Work as a team and develop each team member to the maximum so we are collectively and individually brilliant.
• At all times align our objectives with those of Southbank Centre.

Please download the attached Job Description for a full overview of this role's responsibilities.

The annual salary stated is based on the Full-Time Equivalent (40 hours per week). If the job is part-time, the weekly hours will be stated within the advert.

The deadline for applications is 23:59 on the closing date for the job posting.

We endeavour to keep job adverts open for at least two weeks for prospective applicants to apply. However, if we receive a high volume of applications for a role, we reserve the right to close the vacancy early. Therefore, we encourage you to submit your application as early as possible to ensure consideration for shortlisting.

Please note, applications sent via Email or 3rd party agencies will not be considered.

Need reasonable adjustments? Please contact us so we can help make the application process accessible to you. Be sure to include the job you are applying for and your full name.

International Nepal Fellowship (INF) is a Christian health and development charity. Since 1952 they have had a huge impact serving the most disadvantaged people and communities in Nepal.

As Nepal’s longest serving international NGO they continue to have ambitious plans. It is an exciting time to join INF as they enter a bold new strategic phase for 2026 to 2031.

The most disadvantaged communities in Nepal face a lack of access to healthcare, often walking for days to their nearest health post, or being unable to afford even basic treatment.

Kopila, who was diagnosed with leprosy several years ago, is a patient at INF’s Green Pastures Hospital in Pokhara, Nepal.

“Whenever I have to come back to Green Pastures I am grateful that all of the treatment is free, and I am happy because everybody there cares for me and loves me.”

We are looking for a Trusts Officer to join their small, passionate team. This is a fantastic opportunity to ensure INF UK’s key supporters feel valued and connected with the charity. In partnership with Nepali organisations you will support marginalised people to overcome the barriers they face due to issues such as disability, poverty, gender or caste.

Please note that this is a part time role, the hours are 22.5 hours per week (increased hours will also be considered, to a maximum of 30 hours per week).

If this sounds like the role for you, we would love to hear from you.

The Role

As Trusts Officer you will report directly to the Philanthropy and Trusts Manager, supporting them to deliver the highest level of stewardship to donors.

As part of the Fundraising and Communications team, you will make an important contribution towards the development of income from major donors and trusts and foundations.

The main responsibilities will include:

• Write engaging, high quality, tailored applications and funder reports.
• Research trust, foundation and grant-giving prospects to develop a prospect pipeline.
• Ensure key supporters feel valued and connected with the charity.
• Manage and maintain accurate records, administration and budgets.

The Person

We are looking for someone who aligns with INF’s values and is passionately committed to their cause. You must be creative, compassionate and empathetic.

This role requires exceptional organisation and the ability to work proactively with initiative. As a small team being approachable, supportive and working collaboratively is key. Proven experience of building successful relationships both internally and externally is also vital, as well as exceptional written and verbal communications skills.

Prior experience in trusts fundraising would be advantageous, however an understanding of how your skills and experience would be transferable in the role would also be considered.

As a faith-based Christian charity, it is a genuine occupational requirement for applicants to have a personal commitment to the Christian faith. See the recruitment pack for more details.

Why INF?

INF UK has a small, supportive, connected team where ideas are welcomed and suggestions are encouraged. It is a real privilege to work with INF’s partners in Nepal, and a fantastic opportunity to learn about various projects and their delivery.

There is a genuine culture of learning and a real opportunity for development, especially at a unique phase of the charity’s long history as they work towards a new strategy.

INF places an emphasis on professional development and training to enable you to fulfil your role. They support employees in their desire to further their qualifications and careers, including offering opportunities to undertake training courses and attend conferences or events.

The charity offer agile working for all staff members which includes options for flexible working hours.

The charity’s other benefits include:

• Generous pension plan with employer contribution of 10%
• Option to buy extra annual leave
• Group Life Insurance for all employees

Please note that INF are unable to provide sponsorship for this position. All offers of employment are made subject to proof of eligibility to work in the UK and satisfactory employment screening, a basic DBS Check, and three references satisfactory to INF UK (including one reference from a church leader or someone able to speak to your Christian faith).

If this sounds like the opportunity for the next phase of your career, then apply here, or contact Leanne or Jen at Charity Horizons for more information.

Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Jen or Leanne who will be happy to advise on this.

Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.

Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief (save where a genuine occupational requirement applies, as set out above), gender, gender expression, political view, sexual orientation, medical condition and pregnancy. 

The Mental Health Trainer – Children & Young People will deliver Croydon Drop In’s children and young people’s mental health training funded by Public Health Croydon.

The postholder will plan, develop and deliver high-quality mental health training focused on children and young people to schools, colleges, youth organisations, parents and carers, voluntary and community sector organisations, frontline workers and other partners across Croydon. The role will focus on improving understanding of children and young people’s mental health, reducing stigma, encouraging early intervention, strengthening resilience in families and communities, and improving knowledge of local support available in Croydon.

This post is specifically focused on children and young people’s mental health training. Training for adults will sit outside the main focus of this role and will be delivered through the wider partnership arrangements.

The postholder will deliver training in accessible community, school and youth settings, support participant recruitment, contribute to co-production and involvement of children, young people and families with lived experience, collect feedback and monitoring information, and work with partners to ensure the training offer is relevant to Croydon’s diverse children, young people and families.

Salary - Grade 3 - £32,585 per annum

Contract- Fixed term until 30th June 2027 

Location- Blackburn Central Library with outreach work in Lancashire

Hours- Part time - 28 per week

Closing date: Sunday 6th Sept 2026 at 11:30pm

Do you have experience of providing debt advice and advocacy? Then join Shelter as a Debt Adviser and you could soon be playing a vital role in standing up to the housing emergency.

About the role

Your role will manage a varied caseload providing high quality debt and housing related advice and support. You will need to work flexibly across the Lancashire area, including Blackpool. Working with clients you will do an initial needs assessment and develop support/case plans with aim of maximising their income by reducing outgoings, assessing affordability, setting up budgeting plans, helping to secure a home and repay debts.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

About you

You will need experience of providing debt advice and advocacy and the ability to carry out casework related interviews, maintain detailed case records and deliver group workshops and presentations. You will need the ability to communicate effectively with a wide variety of stakeholders, particularly those with lived experience of homelessness, as well as collaborating with people from other teams and organisations.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

About the Team

Lancashire hub’s local community priorities are homelessness and temporary accommodation, social housing and private rented sector and individuals and communities living in poverty.

About Shelter

Home is a human right. It’s our foundation and where we thrive. Yet every day millions of people are being devastated by the housing emergency.

We exist to defend the right to a safe home. Because home is everything.

We need ambitious, passionate people to join us. This is your chance to play a part in the fundamental change we are striving to achieve.

Our enemy is the social injustice at the core of the escalating housing emergency. To win this fight, we must be representative of the people we are here to help and those who support our movement. In all our people decisions, we take pride in being inclusive, equitable and transparent. We are committed to combating racism both within and outside Shelter. We welcome you on our journey to becoming truly anti-racist.

How to Apply

Please submit your work history and a supporting statement with responses to the first four 'About You' points outlined in the job description. The supporting statement should be no more than 1500 words in total. Please provide specific examples following the STAR format and ensure you demonstrate how you address the behaviour below throughout your responses:

• We prioritise diversity and have an inclusive and open mindset

Any applications submitted without a supporting statement will not be considered.

Safeguarding Statement

Safeguarding is everyone's business. Shelter is committed to protecting the health, wellbeing and human rights of those we support, and enabling them to live free from harm, abuse and neglect. All our staff will be expected to observe professional standards of behaviour and conduct their work in line with our Safeguarding Policies.

Shelter does not accept unsolicited CVs from external recruitment agencies nor accept the fees associated with them.

Refugee Resettlement Support Worker

Help refugee families build safe, stable and hopeful futures

Location:

• Based in Bournemouth
• Regular travel across BCP and Dorset
• Hybrid working available when not attending visits, meetings or appointments

Hours:

• 37.5 hours per week
• Monday–Friday, 9am–5pm

Salary: £26,796.90 per annum

International Care Network (ICN) is a Christian charity walking alongside refugees, asylum seekers and vulnerable migrants as they rebuild their lives in the UK. Every day, we see people overcome enormous challenges, develop new skills, build connections and create brighter futures and you could be part of that journey.

We're looking for a compassionate, proactive and organised Refugee Resettlement Support Worker to join our Resettlement Team and support individuals and families arriving through Government resettlement schemes. The role is predominantly focused on families resettled from Afghanistan, although support may be provided to people arriving through other schemes as well.

What you'll be doing

You'll work directly alongside refugee families as they settle into life in Bournemouth, Christchurch, Poole and wider Dorset, helping them navigate unfamiliar systems, access services and become active members of their new communities.

Your work will include:

• Supporting individuals and families with housing, utilities and practical day-to-day needs
• Helping people access healthcare, education, benefits and other key services
• Supporting access to ESOL classes, volunteering and employment opportunities
• Accompanying people to appointments and meetings when needed
• Helping families build confidence, independence and connections within their local communities

· Working closely with local authorities, schools, health professionals, volunteers and other partners

· Maintaining accurate records and case notes

· Assisting with the preparation of homes prior to new arrivals moving in

No two days are the same. One day you might be helping a family register with a GP, supporting a parent at a school meeting, or helping someone navigate the benefits system. The next, you could be preparing a property for a newly arrived family or working with local partners to ensure the right support is in place.

Why this role matters

Moving to a new country after experiencing conflict, persecution or displacement can be overwhelming.

This role helps people rebuild their lives with dignity, confidence and hope. You'll play a key part in helping families settle safely, access opportunities, understand their new community and begin to thrive.

From supporting a child starting school for the first time, to helping a family access healthcare or secure employment, your work will have a direct and lasting impact.

Who we're looking for

You'll thrive in this role if you:

• Have experience supporting vulnerable individuals or families
• Are compassionate, practical and solution-focused
• Can build positive relationships with people from diverse backgrounds
• Are confident working independently and managing your own caseload
• Have strong organisational and administrative skills
• Are able to maintain professional boundaries while working in a supportive and person-centred way
• Have excellent communication skills
• Are comfortable working collaboratively with a range of agencies and professionals
• Share our commitment to supporting refugees, asylum seekers and vulnerable migrants
• Are supportive of ICN's Christian ethos and values

Experience of working with refugees, asylum seekers, local authorities or resettlement programmes would be advantageous, but is not essential.

Essential requirements

· Full UK driving licence

· Own reliable vehicle

· Confidence driving across BCP and Dorset

· Willingness to obtain and maintain appropriate business insurance

· Eligibility to work in the UK

· Ability to obtain an Enhanced DBS check

Why join ICN?

ICN is a friendly, ambitious and values-driven charity where relationships matter and everyone's contribution is valued.

You'll be joining a passionate team committed to creating communities where refugees, asylum seekers and vulnerable migrants can belong, flourish and rebuild their lives. As our services continue to grow, you'll have the opportunity to make a genuine difference to people facing significant challenges and uncertainty.

What we offer

• Salary of £26,796.90 per annum
• 25 days' annual leave plus 8 bank holidays
• Company pension scheme
• Mileage paid at 45p per mile for work-related travel
• Flexible and hybrid working arrangements
• Ongoing training and development opportunities
• Staff wellbeing support and social events
• A supportive and collaborative team environment

ICN is committed to being an inclusive and welcoming employer. As a Disability Confident Employer, we encourage applications from people with disabilities and will make reasonable adjustments where needed. We value diversity and are committed to ensuring everyone is treated fairly and with respect.

We are also deeply committed to safeguarding. All roles working with children and vulnerable adults are subject to the appropriate DBS checks.

Join us

If you're passionate about helping people rebuild their lives and want to be part of a team making a tangible difference every day, we'd love to hear from you.

How to Apply

Please read the Job Description and Person Specification and complete the application form and supporting documents (all documents can be found on our website.

Application deadline: 9am on Monday 7th September 2026
Interviews: Likely to take place during the week commencing 14th September 2026 (dates can be flexible if required).