Community management jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Recovery Worker
Location: West Ealing - Step free access available
Salary: £27,000
Shift Pattern: 37.5 hours per week on a rolling rota between Monday to Sunday varying shifts from 07:30 - 16:00 or 13:30 - 21:00. You may be required to work outside these hours as per service requirements.
About the Role
We are seeking a dedicated and compassionate Recovery Worker to join our team in based in Ealing. We support adults experiencing loneliness, isolation, and mental health challenges and providing pathways, support, and appropriate interventions that will enable successful resettlements, and deliver to achieve safer, integrated communities for our stakeholders. Marron House has 18 bed spaces and we provide personalised support around daily living skills such as budgeting, shopping, cooking, reminders to take medication and developing a structured weekly routine.
Key Responsibilities:
- Initiate appropriate interventions to prevent crisis or other risks.
- Ensure service responsibilities and requirements are carried out effectively.
- Ensure all participants understand their rights and responsibilities.
- Develop, participate in, and encourage participants to participate in the running and development of various projects and activities.
- Empower participants to make decisions to take control over their lives, by creating an enabling environment.
- Provide advice, information, guidance, and life skills training to participants as required.
- Recognise signs of deteriorating mental health, physical health, or other health implications
About You
We’re looking for someone with a genuine passion and felt purpose to help people, challenge stigma, and make a real difference to people’s lives!
We are looking for a team player, driven to provide high quality care and support to others, an effective communicator who is able to build rapport with others from various backgrounds. You will be compassionate, supportive, and empowering to others, whilst able to form effective, positive and motivational relationships.
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
We believe good care and support improves lives with the vision to create healthier, safer, and more inclusive communities. Join us on our mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title: Support Mentor
Location: Royal Borough of Kensington and Chelsea (RBKC), the service is a short walk from Ladbroke Grove (Circle and Hammersmith) station. Unfortunately, this service does not have step free access.
Salary: £27,000 (Full Time equivalent)
Shift Pattern: Part Time 15 hours per week Monday to Friday on a rota between 09:00 - 17:00 and 13:00 - 21:00. You may be required to work bank holidays and evenings as required.
About the Role
We are seeking a compassionate and dedicated Support Mentor to join our team based in RBKC to support our residents who have multiple and complex needs which could include mental health, substance use, homelessness, and/or offending backgrounds. You will support in providing our residents with the support needed to help them overcome their personal barriers, and achieve their goals in a person centred approach. You will work within a residential setting, creating a safe and comfortable space which our residents can call their homes during their time within the service. The role includes:
- Supporting residents with daily tasks
- Holding a caseload, conducting key work sessions which are personable to their needs
- Carry out regular welfare checks, safeguarding checks, and general living checks
- Encourage residents to take part in activities and events
- Keep support plans up to date on a regular basis
- Work closely with the rest of the team to provide overall excellent service delivery, this may mean also supporting with their caseloads, and other tasks as necessary
- Carry out general housing management support
About You
We're looking for someone who has a true passion to support those who have multiple and complex needs, with a drive to help support those who suffer with homelessness, mental health, and substance use. You will be able to build rapport and trusting relations in a professional setting, and able to build positive outcomes. You will have an adaptable and flexible approach to helping others, with an understanding that each individual has different levels and types of support needs. Further we look for:
- Experience of working with people of complex backgrounds and/or a good understanding of the sector, particularly around multiple and complex needs
- Ability to show empathy and compassion to our residents, and different challenges they face
- Ability to use, learn and adapt to IT at an intermediate level, including Microsoft and other software programs
- Ability and willingness to show flexibility of working patterns, responding to the needs of the service and residents
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of the different needs people with multiple and complex needs have and be aware of the social marginalisation that can be attached to people who face personal challenges
- Alignment with our values of Ambition, Empowerment, Inclusivity, and Transparency
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
What we Offer
- 25 days (Full time equivalent) annual leave, increasing with the length of service
- Employer Pension Contribution
- Eligibility to register with Blue Light Discount Card
- Access to discounted tickets for music events, shows, sports and more
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing at work
- Training and Development, including access to courses, upskilling, and progression plans
- Employee Assistance Programme, including counselling
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
- EDI Ambassador programme
- Be part of an organisation which believes good care and support improves lives with the vision to create healthier, safer, and more inclusive communities.
- Join an organisation with a mission to empower independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital, and off the streets.
We value and celebrate the unique backgrounds, perspectives and experiences of all of our employees. We have a team of staff ambassadors who volunteer to actively support us in fortifying our organisational value of Inclusivity. They embrace this unique opportunity to deliver awareness, events, and developments to our organisation to support us in ensuring our value of Inclusivity is embedded throughout the organisation.
SIG actively encourages applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity.
About Social Interest Group (SIG)
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings, probation settings, and hospitals. We do so across London, Brighton, Bedfordshire, Luton, Kent and Liverpool. Our goal is to transform lives through empowering change.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Additional Information
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Please note that as part of our process, we complete an enhanced DBS check, some roles may require further vetting. We encourage applicants from all backgrounds. If you have any questions regarding this, please contact us on the details below.
Unfortunately, we are unable to provide sponsorship, please ensure you have full right to work in the UK prior to applying to our positions.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Empowering independence through trauma-informed solutions and dynamic partnerships that keep people out of prison, out of hospital and off the streets
We're looking for a kind, compassionate and resilient Employee Relations Specialist located at our Head Office in Islington.
£50,000.00 per annum, working 35 hours per week.
Want to feel like you're making a difference? You'll feel at home here.
Our benefits include:
Annual leave increasing up to 30 days with length of service
Free DBS
Exclusive discounts and cashback via Reward Gateway® and opportunity to buy a Blue Light Card
Fully paid induction programme and further training
ILM courses and Apprenticeship Programmes
Cycle to work scheme
Employee Assistance Programme for 24-7 confidential support
Online wellbeing resources
A generous pension - we will contribute up to 4% and life assurance cover up to £10,000 (T&Cs apply)
Quarterly Staff Awards to reward & recognise our amazing staff's commitment and contribution
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
The Employee Relations Specialist is responsible for building strong working relationships across the business and advising, coaching and training stakeholders and the People team on best practice on all aspects of HR case work. This includes (but not limited to) disciplinary, grievances, absence management, probations, restructures and TUPE as well as training and coaching managers to enable them to successfully manage their teams whilst effectively managing risks.
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Offering best practice and pragmatic advice on all areas relating to HR Case work with the outcome of aiming to manage risks and reach successful resolution
Working with managers and staff to resolve conflict and grievances at the lowest level of formality possible
Addressing employee raised issues/concerns
Coaching and advising managers on policies/procedures, best practice and identifying risks/costs
Ensuring compliance with employment law and policy and processes
Ensuring all casework is dealt with in a timely and pragmatic way
Facililate change - supporting and advising on restructures, TUPE etc
Being a 'trusted advisor' to the business on all aspects of employee relations
Support on succession mapping: Provide support in identifying current and future skills requirements, succession gaps.
Support on HR induction and other HR related training
Building a good working relationship with the wider People team to ensure the effective working of the whole team
Ensure people management practices reflect employee brand, values and expected behaviours
Health & Wellbeing: Provide guidance to business on best practice approach to dealing with and supporting life events and issues relating to health and wellbeing, including reasonable adjustments and referral to Occupational Health.
Essential:
Excellent HR experience with a strong emphasis on Employee Relations
Ability to effectively influence, challenge and negotiate within their business area on a range of people/HR issues
Ability to build effective relationships with people at all levels in the organisation, to understand business needs and consider and be aware of wider organisational and external impact
Ability to give sound HR advice to managers on all aspects of HR issues
Excellent understanding of employment law, regulations and good practice
Ability to think outside of process where necessary and take full accountability
Excellent stakeholder engagement and customer service with all managers and staff across the Organisation
Desirable:
Social Care sector
Ideally have operated in a multi-site and unionised HR role
TUPE experience
For our full job description please visit our website
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 100 services, providing support to thousands of customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness and complex needs, young people and care leavers and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
As Supporter Engagement Coordinator, you will play a vital role in connecting with individuals and churches who faithfully give and pray for God’s transforming mission in tough places.
In this role, you’ll make a real impact by nurturing meaningful relationships, ensuring our supporters feel genuinely valued and cared for, and helping them experience the joy of seeing the difference their generosity makes.
If you are people-focused, confident on the phone, and skilled in administration, this could be the perfect opportunity to use your gifts in a role that combines care, communication, and purpose.
Full details can be found in the Candidate Pack attached. More information about Innovista can be found on our website.
Hours: Part-time (15 - 22.5 hours/week), permanent.
Location: Home-based with requirement to attend regular team meetings in Oxford.
Salary: £27,000-£30,000 per annum FTE, depending on experience.
To apply, please follow the directions on our website.
- Closing date for applications: Thursday 30 October 2025 5pm.
- After reviewing applications, we'll invite shortlisted candidates to complete two short psychometric assessments. These help us better understand how you work and think. Candidates who are a strong match will then be invited to interview.
- Interviews will take place Friday 14 November, in Oxford.
This role has an occupational requirement to be filled by a Christian under the provisions of the Equality Act (2010).
Innovista is committed to protecting the well-being of children and adults at risk. Our Safeguarding Policy and Whistleblowing Policy are available.
Supporting Christian leaders where they’re needed most

Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Pause works to improve the lives of women who have had – or are at risk of having – more than one child removed from their care, and the services and systems that affect them. We want to make sure that women who experience or are at risk of the removal of children into care are given the best possible support so that it never happens more than once.
Through an intense programme of support, it aims to break this cycle and give women the opportunity to reflect, tackle destructive patterns of behaviour and to develop new skills and responses that can help them create a more positive future. In doing so, we aim to prevent the damaging consequences of thousands more children being taken into care.
We’re looking for an experienced practitioner who will work directly with women across South Gloucestershire, as part of the North Somerset/South Gloucestershire Pause team. To succeed in this role, you will bring passion, resilience, and professional insight to support women working with Pause to make the changes that they choose that make a difference in their lives.
As a Pause Practitioner, you will be responsible for implementing a range of interventions and support measures as part of an integrated package of health, therapeutic and social support. Pause is specifically designed to address the complex needs of women, through intensive support, to enable change in their lives, and ultimately reduce the numbers of children being removed into care. You will work systemically in delivering a relationship-based programme where frequency, tenacity and creativity are central.
Please see our full briefing pack for more information.
Please read the briefing document. In your cover letter, please refer to the person specification, and give us an example of your practice in the community where you have used tenacity and creativity to work with people with complex and intersecting needs. If you used a trauma-informed approach, please tell us what you did or what specific tools you used.
Your cover letter should be the equivalent of no more than 2 sides of A4.
We work to improve the lives of women who have had more than one child removed from their care, and the services and systems that affect them.
The client requests no contact from agencies or media sales.
We are Hestia. We make a difference.
At Hestia, we are guided by our core values and are dedicated to fostering an equitable, diverse, and inclusive organisation. Our mission is to empower individuals to rebuild their lives and achieve independence. Right now, we are looking for a Recovery Worker to play a pivotal role in our Coxley House in Tower Hamlets.
Sounds great, what will I be doing?
In this role, the individual will manage a caseload of clients requiring early intervention or preventative mental health support, delivering group activities and co-produced programmes that empower service users to achieve their goals. They will clearly communicate the service's aims, objectives, and pathways to ensure users can fully participate and collaborate in their own support. The role involves supporting service users in engaging with various community professionals, including mental health teams, social workers, housing providers, health professionals, and Job Centre Plus. They will work flexibly within a team to ensure service coverage and meet contractual obligations, while also developing and encouraging participation in peer support networks and community-based initiatives. Active monitoring of the health, wellbeing, safety, and security of the service and its users is essential, ensuring all concerns are promptly addressed in line with procedures. The role also includes participating in core service functions, supporting colleagues, and using initiative to complete tasks as they arise. Timely and accurate administration is required, with a strong emphasis on maintaining confidentiality. The individual will also be responsible for ensuring effective and timely referrals, assessments, and service reviews, and will regularly engage in supervision, appraisals, and reviews to support continuous development.
What do I need to bring with me?
You'll need to be able to demonstrate the core skills this role requires as well as match our values and mission. You don't have to tick all the boxes right away; the important thing is that you're willing to learn. We also value lived experience of the areas we support, so if you feel comfortable, please do mention this on your application.
The candidate will have demonstrable experience working with individuals who have experienced mental health challenges and/or dual diagnosis issues, supported by a solid understanding of relevant mental health legislation, safeguarding practices, and recovery principles. They will possess in-depth knowledge of mental health conditions and the ability to provide person-centred support with dignity and respect, while communicating effectively and sensitively. The candidate should be skilled in risk assessment and case management, with experience working alongside statutory services and building partnerships with voluntary and community sector organisations. They will have a track record of delivering value-added initiatives such as events, groups, and volunteer or student placements, and be confident representing the organisation at external events, including delivering presentations to stakeholders and commissioners. Strong time management, prioritisation, and communication skills are essential, alongside the ability to work both independently and collaboratively within a team, including overseeing the induction of new peer staff and volunteers. Proficiency in IT, including Microsoft Word, Outlook, and internet use, as well as good literacy and numeracy skills, are required. The candidate will also have sound knowledge of local mental health and wellbeing services, recovery tools, and the ability to respond appropriately to safeguarding concerns. They should be able to remain dynamic and effective under pressure in a fast-paced environment.
Interview Steps
We keep our interview process simple, so you know exactly what to expect.
- Shortlisting call: We have a team of dedicated recruitment specialists who will speak to you about your experience, motivations and values. They will also tell you about all the great work we do!
- Face to face interview: Now you will have face to face interview with the hiring manager. Our interviews are value and competency based.
Don't be alarmed if there are other stages in the process, it's all part of the plan for some of our roles.
Our commitment to Equality, Diversity, and Inclusion
Our services users come from all walks of life and so do we. We hire great people from a wide variety of backgrounds because it makes us stronger. We are committed to creating and maintaining a diverse and inclusive workforce and value the skills, abilities, talent and experiences, different people and communities bring to our organisation.
We are a disability confident employer
Hestia is proud to be a disability confident employer, dedicated to the employment and career development of individuals with disabilities. We offer a guaranteed interview scheme for all applicants with disabilities who meet the minimum criteria for the role they have applied for. We also provide reasonable adjustments during the selection and interview process, and throughout your employment with us.
Safeguarding Statement
Hestia is committed to safeguarding and promoting the welfare of adults, children and young people who are potentially at risk, and we therefore expect all staff and volunteers to do the same. We require all staff to undertake internal and external safeguarding training throughout their employment with Hestia.
Important Information for Candidates
If your application is successful, please be aware that you will be required to undergo pre-employment checks before a formal offer of employment can be confirmed.
We reserve the right to close this job advert early should we receive a high volume of applications or if the position is filled before the closing date. We encourage interested candidates to apply as soon as possible to ensure their application is considered.
We deliver services across London as well as campaign and advocate nationally on the issues that affect the people we work with.



Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Migrateful
Migrateful is an award-winning social enterprise and registered charity founded in 2017. Our mission is to support refugees and migrants facing barriers to employment and integration in the UK by offering training, paid work, and a supportive community.
Our chefs come from diverse backgrounds, often shaped by displacement, modern slavery, or gender-based violence. Through our programme, they train to lead cookery classes for the public and corporate groups, helping them build confidence, improve English skills, and gain meaningful work experience.
Since 2017, we’ve supported over 110 chefs to deliver 5,000+ classes to 55,000 participants—creating more than 30,000 hours of purposeful employment and community connection.
About the Role
The Operations Support Officer plays a vital role in ensuring the smooth running of Migrateful’s cookery classes and the overall effectiveness of our operations.
You’ll play the important role of supporting Facilitators by creating practical guides, coordinating training and skills-sharing sessions, gathering feedback, and maintaining up-to-date documentation such as health and safety records.
Alongside this, you’ll help manage other key areas of Operations like responding to customer and volunteer queries, coordinating volunteers for public and corporate classes, and supporting process improvements around our use of Salesforce.
A key deliverable of this role is overseeing our invoicing process. You’ll be responsible for bi-weekly checks to ensure timely and accurate payments to our cookery class hosts (Facilitators) and teachers (Chefs). You’ll also support improvements that help us better track the real cost of our classes.
Person specification
This role would suit a proactive, organised, collaborative individual who enjoys variety in their work. You’ll need to be confident using systems, have a keen eye for detail, and take satisfaction in improving processes.
Essential
- Experience working in an operations, administrative or coordination role
- Good attention to detail particularly in handling data, documents and financial information
- Confident engaging with a wide range of people from staff, freelancers and customers
- Ability to work independently and proactively, using initiative to troubleshoot and resolve issues
- Confident user of IT systems, particularly Google Workspace and CRM software (e.g., Salesforce)
- Willingness to undertake reasonable responsibilities beyond the scope of the job description
Desirable
- Experience creating, updating, and maintaining user guides and training materials
- Willingness to provide occasional out-of-hours support
- Knowledge of food safety and hygiene procedures, or possession of a relevant qualification (e.g. Level 2 Food Hygiene)
Key Responsibilities
Invoicing
- Perform bi-weekly invoice checks and capture these on Salesforce
- Support the continuous improvement of invoicing systems
Support Cookery Class Hosts (Facilitators)
- Coordinate the periodic recruitment and onboarding of new Facilitators
- Update and improve Facilitator user guides and training materials
- Maintain regular communication with Facilitators, including announcements and process updates
- Carry out in-class observations and provide constructive feedback to Facilitators
- Provide out-of-hours remote support for Facilitator
- Share and implement improvements based on Facilitator feedback and survey results
Volunteer Coordination
- Respond to volunteer queries and troubleshoot the Volunteer Portal
- Ensure adequate volunteer coverage for all cookery classes
- Create supporting material to enhance the experience of volunteers in classes
General Operations Administration
- Maintain up-to-date operational records (e.g. DBS checks, risk assessments, food hygiene certificates)
- Complete ad hoc administrative tasks (e.g. equipment inventories, printing and laminating recipes)
- Support the implementation of operational policies across venues and staff
Cover and Additional Support
- Provide occasional out of-hours support to facilitators
- Willing to support the Operations team during periods of annual leave to ensure continuity of work
Systems and Process Improvement
- Contribute to the improvement of internal systems and processes, including support for Salesforce streamlining
- Office based admin e.g. purchasing office supplies, tracking equipment
- Support onboarding and off boarding of staff members
This is a hybrid role that requires you to work from our HQ office in Farringdon, London four days a week. Please note that you may be required to attend classes or other events outside your usual working hours. In these instances, you will be given advance notice and can claim time off in lieu (TOIL) during the week.
Please complete both of the following steps:
1. Submit your CV and a cover letter explaining your interest in the role and include examples of how your experience aligns with the overall responsibilities.
2. Send a 3 to 5 minute video via WhatsApp to 073 41 96 12 90 telling us why you would be a good fit for the role.
We will be interviewing candidates on a rolling basis, so we encourage you to apply as soon as possible. Applications may close early if the role is filled.
The client requests no contact from agencies or media sales.
Job Purpose
This role sits within our crisis alternative service, Safe Space, which is a core and out of hours service providing a safe and welcoming space for people who are feeling distressed and experiencing crisis. Our aim of the service is to keep individuals well in the community and prevent readmission into hospital. The service operates 365 days a year from 14:00-22:00pm across all of our boroughs.
Staff within the service will provide person-centred, practical and emotional support, face to face or via telephone or virtual on a one-to-one basis to individuals experiencing mental health crisis or preventing crisis.
The objectives of the service include:
- To improve the mental wellbeing of people experiencing mental health and social crisis in HFEH.
- To proactively work with keeping people well in the community to reduce re-admitters into hospitals by working with WL NHS teams (e.g. discharge, LPS, CATT, MINT and SPA)
- To provide a true alternative to A&E via a non-clinical drop-in service to support clients
- To provide support to clients accessing the service- for instance: signposting, de-escalation and crisis recovery planning.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To treat service users with respect, dignity and personalised support
- To raise awareness of mental health services available with the goal to improve long term mental health and reduce social isolation
- To increase self-management skills of those accessing the service
- To reduce the use of police, ambulance and statutory mental health services whilst experiencing crisis via a drop-in service.
- To reduce the use of statutory crisis services by people experiencing mental ill health without positive outcomes for the individual.
The Role
The role of the support workers will be to support the rest of the team in delivering interventions on a one-to-one. The role will also involve triaging and assessing all clients accessing the service, signposting and delivering collaborative self-management plans with clients to improve mental wellbeing.
Key Responsibilities
- Providing a person centred and recovery orientated approach in all aspects of the roles and responsibilities.
- Promoting people’ rights and responsibilities
- Considering each person as an individual
- Working collaboratively with clients to understand their needs and developing flexible and realistic crisis support packages/person centred plans
- Understanding of safety planning
- Experience with de-escalation, recognising and mitigating risks.
- Experience of working with challenging behaviour
- Listening to clients and encouraging positive steps towards self-management of crisis and recovery
- Good time keeping skills – Essential
- To attend all mandatory training including safeguarding and GDPR
- To work autonomously in a fast-paced environment and under pressure
- Providing advice, information, practical and emotional support to clients
- Proactively recognising the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies e.g. CATT, Emergency Duty Teams, CMHTS, etc
- Engaging with clients to show empathy, inspire hope and promote recovery
- Establishing supportive, empowering and respectful relationships with clients and carers/ family
- Maintaining accurate records, detailing interventions
- Ensuring that outcomes, outputs and impact are recorded
- Providing administrative support to the team
- Attend reflective practice, clinical supervision, peer supervision and line management supervision
- Create and maintain good working relationships with partner agencies
- Follow workplans and actively participate in training and development
- Provide and manage resources for clients and staff
Person Specification
- Minimum of 1 year working in mental health services and with clients experiencing mental health distress and crisis
- Experience of managing challenging behaviour and dealing with clients with complex needs
- Experience of managing safeguarding risks and understanding legal requirements for safeguarding adults and children
- Evidence of continual professional development
- Understanding of the Recovery Model in mental health
- Understanding of the principles of trauma informed care
- Understanding of suicide prevention and safety planning
- Understanding of the relationship between mental health and social issues and how these issues may impact on physical, mental and emotional wellbeing
- Understanding of relevant legislation and policies
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Awareness of issues in mental health service provision
- A good understanding of mental health conditions
- Experience of working with vulnerable individuals
- Creative and flexible approach to working with individuals
- Ability to deal with stressful and difficult situations in a calm manner and de-escalate challenging situations
- Ability to prioritise and manage workload
- Ability to involve clients and carers in all aspects of work
- Empathy and non-judgemental approach
- Good communication skills
- Capacity to work within an agreed shift pattern
- Experience of delivering information and advice (housing, benefits, debt etc)
- Experience of non-clinical, therapeutic interventions like psychoeducation
- Good IT skills including Word, Outlook, Excel and PowerPoint, with proven ability to input and extract information and produce reports
- Car driver with sole ownership of a vehicle and willingness to travel to locations would be desirable.
- Ability to work out of hours and on weekends
We’re here to make sure that everyone suffering with a mental health problem gets the help they need to recover.



The client requests no contact from agencies or media sales.
At TLG, we are passionate about building an exceptional team committed to transforming the lives of children who are struggling. Our vision is bold, and we are looking for outstanding people to join us on this journey. This role offers an exciting opportunity for a motivated and purpose-driven individual to become our Graphic Designer & Editor.
As Graphic Designer & Editor, you will lead the delivery of excellent design across the organisation, championing brand consistency to effectively engage diverse audiences. You will use your creativity in design and video to raise awareness, share impactful stories, and inspire action from a wide range of stakeholders.
We are seeking someone who is not only highly creative but also proactive, organised, and determined. You will understand how to inspire, challenge and motivate others through compelling visual content, ensuring that every piece of work reflects TLG’s mission and values.
Working as part of a dynamic team, you will help communicate TLG’s work through multiple channels, driving brand awareness and creativity throughout the charity. At the heart of this role is a desire to creatively showcase the life-changing impact of TLG’s work and enable audiences to more fully understand the barriers and challenges that struggling children face.
TLG is a Christian charity and, as a team, we want to bring our faith to the work we do; as such, we are recruiting an individual with a strong and vibrant Christian faith. We would welcome applications from candidates from diverse backgrounds to enable us to better reflect the needs of the communities we serve.
Hours: Full time (37.5 hours per week)
Closing Date: Sunday 23rd November
Initial Interviews: Thursday 27th November – Online
Final Interviews (TBC): Wednesday 3rd / Monday 8th / Tuesday 9th December – at our National Support Centre in West Yorkshire
The client requests no contact from agencies or media sales.
We are looking to appoint an Administration Lead to join the team.
Learning Disability England works hard to be a member led organisation. This role plays an important part in the day-to-day workings of the organisation by leading on the administrative management of memberships and financial functions, as well as supporting projects and events led by other members of the team. The Administration Lead’s contribution will ensure that we deliver a national movement for change and a network for members and partners.
For more information about the role, and for an application form, please download the application pack.
About Us
We are a small staff team of 7 people mostly working part time. All of us are home based and work flexibly. Annual leave entitlement is 27 days plus Statutory Holidays pro rata.
There are different lead roles in the team but being small we support each other and work with members and partners to achieve as much as can together.
Learning Disability England is a membership organisation that brings together people with learning disabilities, family members and people in paid roles to make a difference together.
Being led by what is important to our members is central to how we work. Working closely with the Representative Body and other team members to support being member led is an important part of all our jobs.
Diversity matters to us. We particularly welcome applications from people from Black, Asian or minority ethnic backgrounds as they are currently underrepresented in our organisation.
Closing date for applications is 13th November 2025 at 8am.
We will be conducting online interviews on the 20th November 2025
The client requests no contact from agencies or media sales.
Prospectus is delighted to be working with a London-based charity that supports homeless and vulnerable people to recruit for an Interim Head of Finance. This is a full time, contract role, expected to be from December 2025 - April 2026 (4 months minimum). Hybrid working, with 2 days to be based from their London office.
Managing a small team, the Interim Head of Finance will oversee all aspects of the day to day finance function, ensuring the operation runs smoothly. You will support your team members, provide advice and guidance where necessary, and ensure that deadlines and targets for the team are met.
The successful candidate will have proven experience of managing a finance team previously, having worked a Head/senior level. You must have experience of working in a large organisation, such as charities or local authority. You will be adept at supporting and motivating teams, with excellent organisational skills, ensuring actions for the team are completed in a timely manner. You will ideally have some experience of working with contracts and services, and ideally local authority if possible.
To apply please submit your CV only in the first instance. You may also be asked to complete a short supporting statement if you do progress further in the recruitment process.
As a specialist Recruitment Practice Prospectus are committed to building inclusive and diverse organisations, and welcome applications from all sections of the community. Prospectus invest in your journey as a candidate and are committed to supporting you in your application.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Engagement Lead
We are looking for an Emerging Generation Lead to drive World Vision UK’s mission to inspire and mobilise the next generation of Christians towards justice, generosity, and global mission
Position: Emerging Generation (Gen Z) Lead
Location: Remote
Hours: Full-time 36.5 hours per week
Contract: Fixed-Term (12 months)
Salary: £36,576 - £38,500
Closing Date: 31st October 2025. We reserve the right to interview candidates and close the ad ahead of the closing date should a strong candidate be identified
First stage interviews: 3rd – 4th November (online)
Second stage interviews: 6th – 7th Nov 2025 (in-person)
What You’ll Be Doing
As Emerging Gen Lead, you will drive World Vision UK’s mission to inspire and mobilise the next generation of Christians towards justice, generosity, and global mission. Reporting to the Director of Ministry Development, you will lead our engagement with youth, student, and young adult audiences (ages 13–25), creating bold, innovative pathways for them to connect their faith with action for the world’s most vulnerable children.
This role combines strategic leadership with hands-on delivery. You will design and implement initiatives that position World Vision as the charity of choice for young Christians passionate about making a difference.
Through powerful storytelling, authentic relationships, and creative programming, you will grow income, deepen spiritual impact, and embed Gen Z relevance within our Christian engagement strategy. Working collaboratively with colleagues across the Fundraising & Marketing team, you will integrate next-gen approaches into campaigns and supporter journeys, ensuring that World Vision UK remains culturally relevant, spiritually resonant, and future-ready. This role requires exceptional relational skills, theological depth, and entrepreneurial energy to engage churches, networks, and emerging leaders at scale.
What You’ll Bring
· Proven experience designing, leading, and delivering impactful youth programmes, campaigns, or initiatives that build faith, action, and supporter commitment.
· Strong public speaking, storytelling, and facilitation skills with experience engaging young audiences, churches, and partner events both online and in person.
· Strong communication and storytelling skills, including experience speaking publicly to young audiences, churches, or partner events—both in person and virtually.
· Demonstrated ability to build authentic, trust-based relationships with youth leaders, churches, networks, and influencers for mobilisation and income generation.
· Entrepreneurial and innovative mindset, with the ability to translate insight into creative strategies and tangible results.
· Comfortable working to income and supporter acquisition targets, KPIs, and deadlines while maintaining relational integrity and mission focus.
· Collaborative team player with strong interpersonal skills, humility, and adaptability in fast-moving, cross-functional environments.
· Digitally fluent, with experience leveraging social media and online platforms for campaign amplification and community building.
· Committed Christian with spiritual maturity and sensitively.
About the Organisation
World Vision is an international children’s charity working with children, their communities, and with supporters and partners, in almost 100 countries. Through long-term development projects, emergency responses and advocacy we’ve helped bring lasting change to millions of children, over more than 60 years. As a Christian organisation, everything we do is motivated by our faith as we strive to reflect God’s unconditional love.
An offer of employment is conditional upon the successful completion of applicable background checks, including a criminal records check.
World Vision is proud to be an Equal Opportunity Employer. We value diversity and aspire to reflect this in our workforce. We particularly welcome applications from under-represented sections of the community. World Vision UK also operates flexible working policies and practices. As a Disability committed employer we encourage qualified individuals with a disability to apply and request a reasonable adjustment if you are unable or limited in your ability to use or access as a result of your disability.
Please note we can only consider applicants who presently have the right to work in the UK.
You may also have experience in areas such Emerging Generation Lead, Programme Manager, Youth Programme Manager, Campaigning, Impact and Engagement Manager, Programme Lead, Youth Programme Lead, Campaign, Impact and Engagement Lead.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Night Concierge
We have a new role available for a Night Concierge, where you will play a vital role in ensuring the safety and wellbeing of the service’s clients.
Position: Night Concierge
Location: Wallsend, Tyne and Wear
Salary: £23,868 per annum plus pension and benefits
Hours: Waking nights on a rota, including weekends and bank holidays
Contract: Permanent
Closing Date: Sunday 2nd November 2025
About the Role
To work as part of a team that delivers an assessment, support and move on service to vulnerable clients in supported or community-based accommodation. Our work is underpinned by the Endeavour model of assets-based, psychologically informed delivery. The aim of this is to ensure that every client leaves the service with the skills and resilience to be confident and self-determining in their lives.
Working under the direction, guidance and support of a manager/senior worker you will be responsible for managing the building to ensure that the accommodation provided to the clients is safe and secure through the provision of overnight concierge service, security and door control. This includes controlling access to buildings, being the first point of contact for all emergencies and carrying out Health and Safety checks and cleaning.
Key responsibilities include:
- You will always ensure the safety and wellbeing of clients in the service possible including using Safeguarding and emergency alert procedures as applicable.
- You will provide a basic first contact advice response and security service at night to clients living in the property and/or in dispersed accommodation linked to the service
- You will be the first point of contact for visitors, contractors or services visiting the building at night
- You will be responsible for maintaining Health and Safety standards on the premises and a point of information for clients regarding Health and Safety at night
- You will actively ensure the security of the building through regular checks, and monitoring.
About You
You will need to have the following skills and experience:
- An understanding of the needs of people who have experienced homelessness, poor mental health, substance use or care leavers.
- Experience in managing the overnight safety of vulnerable clients preferably in supported housing.
- Good written and spoken communication skills to ensure the accurate handover of information both verbally and in writing between shifts.
- Experience in undertaking basic maintenance and/or delivering cleaning services.
- Commitment to promoting an environment, which has the highest regard for the Health and Safety of others.
- Able to demonstrate a clear understanding of safeguarding requirements and procedures.
- Commitment to working in a manner, which promotes diversity and equality ensuring that everyone is treated with respect and dignity and no one, suffers from discrimination.
- Personal and professional integrity.
- High-level understanding of professional boundaries and ability to maintain boundaries.
- Ability to work collaboratively.
In return for working here, you will receive:
- A comprehensive training package tailored to your needs and role
- Flexible working model for suitable roles.
- 26 days annual leave rising to 30 after five years of service.
- Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.
- Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service
- Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.
- Discount vouchers including gym, retail, food & drink, travel, electricals and more.
- Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More
- Death in service (4x Base salary)
- Legal Advice line
About the Organisation
The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.
You may have experience in areas such as: Night Porter, Night Receptionist, Night Guest Services Associate, Night Security Concierge, Night Shift Front Desk Agent, Night Duty Manager, Night Shift Lobby Attendant, Night Shift Guest Relations, Evening Concierge, Overnight Concierge, Night Hotel Attendant, Nighttime Customer Service Representative etc. #INDSCP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Job Title:Communications and Marketing Officer
Reports to:Communications Manager
Location:Borough High Street, London SE1 (hybrid role, 2 days a week in the office)
Salary:£30,000
Contract:Two-year fixed term contract
Hours:Full time (35 hours)
Role overview:
We’re looking for an enthusiastic, positive and creative communicator to help our small team support and empower people living with a genetic bleeding disorder.
It might sound obvious, but we need someone who loves communicating - whether that’s chatting to supporters at events, writing engaging content or creating eye-catching social media posts.You’ll immerse yourself in the wide range of work our small charity does and help us maximise its impact.
Your main focus will be on shaping and improving content and engagement on our social media channels, with support from our Digital Marketing and Content Manager, but this is a varied role with lots of opportunities to get involved in a wide range of projects. There’ll also be ample of opportunities to develop your skills and experience – both learning from members of the team and through external training.
We’re really proud of the work we do. This year’s highlights include writing and launching a ground-breaking report on the treatment of women and girls, coordinating a nationwide celebration of sport and organising a weekend event for parents of children newly diagnosed with a bleeding disorder. On top of that, we offer complex support to those in our community impacted by the infected blood scandal.
This is a varied and rewarding role which you can make your own. If you can juggle lots of projects, keep good ideas flowing and want to make a difference to the lives of people with bleeding disorders and their families, we’d love to hear from you.
Background and purpose
We are the only UK-wide charity for all those affected by a genetic bleeding disorder, a community of individuals and families, healthcare professionals and supporters.
For more than 75 years we have campaigned for better treatment, been a source of information and advice and supported people living with life-long conditions.
We want to ensure that everyone affected by a bleeding disorder:
- Lives the best life that they can
- Never feels alone or isolated
- Feels empowered and confident.
We do this by:
- Improving understanding about living with a bleeding disorder
- Providing support at all life stages
- Influencing and advocating on policy and access to treatment.
More than 40,000 men, women and children in the UK have a diagnosed bleeding disorder, and the number rises every year. Membership of the Haemophilia Society is free and open to all.
We are looking for a Communications and Marketing Officer to promote the vision, values and activities of the charity to grow our profile, membership and supporter numbers across the UK.
You will work closely with the small team at the Haemophilia Society to ensure a positive, engaging, consistent, regular and effective programme of communication.
The Haemophilia Society is a member of the Charity Comms and Charity Digital organisations which offer a range of training opportunities.
Key duties & responsibilities
- Assume the day-to-day running of our social media channels, with support from our Digital Marketing and Content Manager. This includes planning, sourcing and creating content as well as monitoring the channels to ensure comments, queries and feedback is responded to as quickly as possible, liaising with relevant teams where necessary to formulate an agreed response
- Liaising with services, fundraising and public affairs to ensure engaging and informative messaging
- Work with all departments to create content to promote activities, drive member recruitment, fundraising and engagement
- Help to plan, source and create content for our twice-yearly members magazine Community Matters
- Be a guardian of our charity’s tone of voice and ensure it is appropriately used in communications, maintaining consistency and brand awareness
- Work alongside our infected blood community, assisting with relevant updates
- Keep up to date on best practice within the charity sector and particularly changes to digital communications and codes of practice.
Person Specification
Key attributes
•Strong interpersonal skills, ability to collaborate, communicate and build relationships effectively at all levels
•Experience in planning, sourcing, creating and editing content for a range of social media channels
•Experience of creating digital content including photos, videos and graphics
•Excellent writing skills
•Ability to manage own workload and juggle conflicting priorities
•A self-starter with a positive attitude and willingness to work in close collaboration with others across the organisation
•Good attention to detail and accuracy in preparing communications.
Personal qualities
·A warm, compassionate and empathetic personality with the ability to develop positive relationships with people from all backgrounds
·Values-driven with a proven commitment to social inclusion and equal opportunities
·An effective member of the team, recognising, respecting and promoting the different roles and diversity of the individuals in the team and presenting a positive impression of the team and the Haemophilia Society.
Other requirements
- Experience of Adobe Suite is desirable
- Photography and/or videography skills are desirable
- Must be prepared to travel throughout the UK and to work varying hours including evenings and weekends as required
- Due to the nature of our work with children and vulnerable adults, this role will require a DBS check and checks on previous employment
- Undertake any other tasks that may be requested will be at the same level of responsibility and terms and conditions of employment.
The Haemophilia Society is an equal opportunities employer.
The client requests no contact from agencies or media sales.
We’re looking for a skilled Property Compliance and Asset Officer to help deliver safe, compliant, and well-maintained housing across multiple sites. You’ll manage property compliance programmes, support maintenance operations, and ensure high standards of safety and service delivery.
Location: London (multi-site)
Contract: Permanent, Full-time
Salary: £35,000 per annum + benefits
Key Responsibilities
- Oversee statutory compliance programmes (gas, electrical, asbestos, water hygiene, fire safety, lifts, etc.).
- Manage contractors and monitor maintenance performance.
- Maintain accurate compliance records and performance reports.
- Support budget management and contract administration.
- Conduct site inspections and ensure adherence to H&S standards.
About You
- Qualified or experienced in property maintenance or compliance management.
- Confident managing contractors and liaising with stakeholders.
- Strong organisational and IT skills.
- Experience in housing, facilities, or asset management is desirable.
If this sounds like you and you’re keen to join an organisation making a real impact through safe and compliant housing, then please do get in touch!
For more information, please submit your CV to
Please note, CVs are being reviewed on a rolling basis, and only successful applicants will be contacted with more information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.


