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Mind in Enfield and Barnet, Enfield (Hybrid)
£42,000 per year pro-rata. Actual salary £25203 (based on 21 hours per week)
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Southbank Centre, London (Hybrid)
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Page 59 of 83
Reading, Berkshire (Hybrid)
Berkshire
£21,044 per year
Part-time (21 hours per week)
Permanent
Job description

Locations: Reading, Wokingham & West Berkshire

About the role

Working as part of a regional team, you’ll champion Parkinson’s UK in your local community by building and sustaining relationships with a diverse network of health and social care professionals, clinics, and community groups.

You’ll provide a personalised service that empowers people affected by Parkinson's, their families, and carers, to live fulfilling lives and become their own advocates in health and life wherever possible. You’ll manage a complex caseload of multiple clients simultaneously, expertly balancing needs-led support with immediate priorities like crisis intervention and end-to-end safeguarding in partnership with local services.

What you'll do

  • Provide in-depth, person-centred information, guidance, and emotional and advocacy support to empower clients with health, social care, and welfare issues

  • Assist clients to identify needs against benefit criteria, navigate complex processes, and provide practical support via a range of channels, including home visits and community settings

  • Respond to enquiries through a range of channels and areas based on service need, managing an active client caseload while keeping accurate, up-to-date online client records in line with practice guidelines

  • Recognise and respond to potential safeguarding situations using established procedures

  • Answer client enquiries professionally using a jargon-free approach and within established timescales

What you'll bring

  • Background and/or experience of providing health and social care information through a range of channels

  • Well-developed communication skills including active listening and questioning

  • Experience of supporting and empowering people with problem solving, navigating the health and social care system and participating in their own care

  • Demonstrable digital competence, with experience of effective use of a range of tools including online case management systems or similar

  • Live in the area specified by the role with the ability to travel and work flexibly without reliance on public transport

Please apply by sending us your CV and a detailed cover letter explaining how you meet the criteria in the "What you'll bring" section of the job description on our website.

Interviews for this role will be held online on 24 September 2026. Successful candidates will be invited to attend an in-person interview on 29 September 2026 in our London office.

Organisation
Parkinson's UK View profile Organisation type Registered Charity Company size 101 - 500

We exist to make every day better, for everybody living with Parkinson’s. Right now.

Parkinson's UK logo Play
Refreshed on: 27 August 2026
Closing date: 13 September 2026 at 23:30
Tags: Advice / Information, Social Care / Development, Advocacy, Customer support, Data Entry, Health / Medical, Safeguarding, Social / Support Work