Community Management Jobs

This role is based in the London office, you will be required to attend the office for a minimum of 2 days per week with the option to work remotely for the remaining 3 days.

About us

Christian Aid exists to create a world where everyone can live a full life, free from poverty. We are a global movement of people, churches and local organisations who passionately champion dignity, equality and justice worldwide. We are the changemakers, the peacemakers, the mighty of heart.

We're committed to building a diverse and inclusive workplace, and recognise the value this brings in forming strong, creative and high performing teams. We welcome applications from all sections of the community, and from those with experience from outside of the voluntary sector. And no, you don't have to be Christian to work here - we encourage people of all faiths and none to apply. We just ask that everyone lives out our values of dignity, equality, justice and love. We value a good work-life balance, so we're open to part-time and flexible working. We also offer hybrid working for our office-based colleagues and the option of being a homeworker for most of our roles too.

Learn about our vision, mission and values

About the role

The role leads the effective running and supporting of the Director and Senior Leadership Team for Christian Aid's International Department.

This role supports the leadership of the vital international programmes department. This entails working with a wide range of groups and a wide matrix of internal and external relationships, acting independently to ensure outstanding management of these relationships with or without the direct involvement of the Senior Management Team.

About you

Are you an exceptionally organized, detail-oriented individual with a passion for supporting high-level executives? Do you thrive in fast-paced environments, managing multiple tasks with precision and grace? If so, we have the perfect opportunity for you!

Join our dynamic team as an Executive Assistant to our International Director. In this pivotal role, you'll be the right hand to the Director, providing seamless administrative support and contributing to the success of our impactful programs.

We are looking for someone that keeps calm under pressure and is able to manage assignments with sound judgement and with multitasking capabilities. Flexibility to work unsocial hours, including evenings as needed is required. This is a fast-paced environment but working within the team and as part of it is very rewarding

Further information

At Christian Aid we strive to be an inclusive and diverse employer and recognise the value that this brings in helping to build strong, creative and high performing teams.

We are actively encouraging racialised minorities, LGBTQ+, people with disabilities, returning parents or carers who are re-entering work after a career break, people with caring responsibilities, people from low socioeconomic backgrounds, women, and older workers to apply. This is because these groups are under-represented within our teams, especially at senior level, and we recognise and value the contributions members of these groups make to strong, creative and high performing teams. 

We have a strong Christian ethos and we encourage applications from all faiths and none (with the exception of Director positions where there is a genuine occupational requirement to be a practicing Christian - Exempted under the Equality Act 2010).

All successful candidates will require a DBS/police check appropriate to the role and location and a Counter Terrorism Sanction check as part of your clearance for commencing your role with us. We also participate in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information as part of the referencing process from job applicants' previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

This role requires applicants to have the right to live and work in the country where this position is based and undertake the role that you have been offered. If you are successful and we make you an offer for the role, we will be required to conduct a right to work check on your immigration status in the UK. We will contact you regarding the documentation you will need to provide to evidence this.

You can expect a wide range of rewards and benefits, including a generous holiday allowance, a season ticket loan, and flexibility that will ensure you enjoy a good work/life balance.

What we are looking for

If you are the sort of person who can lead others to achieve high standards at work by creating a collaborative and supportive environment where people can thrive, we want to hear from you.

You and your team will be supporting parents who are experiencing difficulties due to substance misuse.  Without judgement, you will work together to help our clients navigate their way back to where they want to be. 

Our work can be challenging at times but it is always rewarding.  Your team will really appreciate your guidance and support in helping them to make a real difference to their client's lives. 

Our vibrant services in Wigan and Leigh provide support to people concerned about their own or someone else's alcohol or drug use.  We have services in both Wigan and Leigh but much of our work is carried out in the local communities we serve. 

Check out what our Wigan and Leigh sites have to offer here!

About the job

If you have a compassionate nature, and interest in safeguarding and a genuine desire to help others, you could be just what we're looking for.

As a Team Leader working in our new Family Safeguarding Model, you will be key in supporting the development of this exciting team. The role will be based in one of our Family Hubs. Our Family Safeguarding Teams are co-located multidisciplinary teams consisting of social work professionals and adult workers. Their aim is to work collaboratively with the right families, at the right time, respecting families’ rights, following guidance and law. They take a whole family approach to child protection to keep more children safely at home with their families. 

The role will include line management of 4 employees including Family Workers, whilst supporting the wider team if and when required. In addition to supporting your team, you will hold a small caseload and offer both 1:1 and group support for our clients. There will be assessments to carry out and records you need to keep and update, that's all part of our professional commitment and service to our clients and commissioners. 

We are determined and always professional in our approach to each and every case and we never judge, we're just here to help. If you think this could be the career for you, take the first step and apply now to join our amazing team.

The working hours for this role is Monday - Friday, 9am - 5pm. Access to a vehicle is preferred

Required Skills

To carry out this role effectively, you will:

• have demonstrable experience of working in a health, social care or criminal justice setting and of working in partnership with a range of statutory and non-statutory agencies
• have a successful track record of management responsibilies and development of other
• have an understanding of the issues faced by those experiencing substance misuse or mental health issues
• have the knowledge and understanding of harm minimisation in substance misuse treatment, or psychological health interventions for common mental health problems in primary care
• understand health and safety in a health care setting, and how to assess and manage high risk situations with clients
• be able to prioritise workloads, work under pressure and manage conflicting demands
• be able to build and maintain effective working relationships with colleagues and external contacts alike
• be resilient and able to manage your work alongside conflicting priorities in a very busy environment
• have good written and oral communication skill and confident in your  IT skills and digital media

Desirable Skills

Experience of managing budgets would also be an advantage but it is not essential.

A full job description will be provided upon request.

About The Company

Everyone should feel comfortable getting the support they need for issues with drugs, alcohol or mental health.

At We Are With You we work with people on their own goals, whether that’s staying safe and healthy, making small changes or stopping an unwanted habit altogether. We give people support in a way that’s right for them either face to face in their local service, community or online.

We provide a free and confidential service without judgement to more than 100,000 people a year. 

We use our expertise to improve the help available and raise awareness around drugs, alcohol and mental health so that more people can get support.

We Are With You.

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our goals of radically improving people's lives. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people and armed forces veterans.

Benefits

• Competitive salary
• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable if your recommended friend completes their 6 months probation period

Should you be successful in your application, you will be required to provide 3 years' worth of references and where applicable, will need to undergo an enhanced DBS check.

JOB PURPOSE:

CVS Brent is looking to recruit its next Chief Executive Officer to lead the organisation and manage the implementation of programmes that enhance the capacity of voluntary and community organisations in the borough of Brent.

The incoming CEO will play a crucial role in leading CVS Brent through a pivotal transition period with a focus on stabilising the organisation and laying the groundwork for meaningful organisational change. This is an exciting opportunity to shape the future of community engagement and impact in Brent.

CVS Brent is a dynamic and independent charity dedicated to supporting the diverse and vibrant voluntary sector in Brent. Through a range of services, including expert advice, professional training, and effective advocacy, we enable individuals and organisations in Brent to build the capacity necessary to meet the needs and aspirations of their communities through voluntary action. Located in an inner-city borough with a rich tradition of voluntary activity, we actively promote innovative approaches to working and foster relationships and partnerships between communities, local government, and health services.

CORE RESPONSIBILITIES

• Strategic Leadership and Execution: In collaboration with the Board, the CEO will define CVS Brent's strategic direction, goals, monitor progress, and set targets..
• Provide Visionary Leadership: Lead and support staff to enhance their contributions and ensure effective programme development and delivery.
• Manage Foundation Building and Change: Establish a strong foundation for future service growth. Navigate the organisation through transitions, ensuring stability and resilience.
• Engage with Stakeholders: Align CVS Brent's objectives with those of its stakeholders by collaborating with voluntary and community organisations, local authorities, and other partners to foster meaningful relationships.
• Embrace Innovation: Encourage creative thinking and explore new approaches to address challenges.
• Represent CVS Brent publicly: Represent CVS Brent and nurture effective relationships across local, regional, and national networks. Actively seek opportunities to expand and promote CVS Brent's role and impact.
• Build Capacity: Enhance the capacity of local organisations by designing and delivering effective programs.
• Lead Policy and Advocacy Efforts: Including engagement with Brent Council, NHS regulators, and other decision-makers.
• Build Strong Connections: Cultivate and maintain strong networks with key supporters, stakeholders, and partnership agencies to strengthen CVS Brent’s impact.
• Generate Income: Cultivate and strengthen relationships with partners, supporters, funders, and potential funders to capitalise on income generation opportunities.
• Manage Finances: Acquire the necessary resources for efficient operation (from both current and new funding avenues). Additionally oversee budgeting and risk management.
• Report to the Board of Trustees: Attend Board meetings and keep the Board informed about CVS Brent's progress, relevant matters, and the charity's mission. Provide timely and relevant information to aid the Board in fulfilling its duties. Alert the Board to any significant risks facing the charity.
• Ensure Robust Oversight: Uphold and implement CVS Brent's policies, procedures, and systems. Strive for operational excellence by adhering to established guidelines and continuously improving processes.
• Stay Informed and Proactive: Continuously monitor and stay updated on current social, economic, political, environmental, and other relevant trends. Use this knowledge to identify strategic development opportunities for CVS Brent and proactively adapt to changing circumstances.

ESSENTIAL SKILLS AND EXPERIENCE

While no specific qualification is required, evidence of recent continuing professional development in areas such as management, leadership, or organisational culture is desired. Alternatively, equivalent work experience in a related field will be considered.

• Partnership Building: Demonstrated ability to build strong partnerships, particularly with large and complex statutory organisations. Proven success in forming positive relationships with funders, partners, and stakeholders.
• Regulatory Knowledge: Practical understanding of the regulatory environment within which Voluntary, Community, and Social Enterprise (VCSE) organisations operate. Strong grasp of good governance principles.
• Innovation and Change Leadership: Experience in leading and facilitating innovation and change across an organisation. Adept at driving positive transformation.
• Organisational Development: Familiarity with organisational and staff development principles. Knowledge of financial and risk factors relevant to business development in a VCSE context.
• Effective Leadership: Ability to provide effective leadership, fostering an organisational culture characterised by professionalism, respect, integrity, confidence, and trust.
• Collaborative Management Style: Proven ability to empower others through a collaborative management approach.
• Results-Oriented: Strong focus on outcomes, with a track record of delivering tangible results.
• Strong Communication: Excellent ability to represent CVS Brent and engage effectively, both verbally and in writing, across all organisational levels.
• Knowledgeable about Funding Sources: Understanding of various funding sources available to VCSEs, including trading.
• IT Proficiency: An awareness and passion for leveraging technology strategically to enhance organisational efficiency and effectiveness.
• Organisational Planning: Effectively coordinating tasks, resources, and timelines to achieve desired outcomes.
• Commitment to Inclusion: Demonstrable commitment to equality, diversity, and inclusion for all.

PERSONAL ATTRIBUTES

• Mission-Driven Commitment: Demonstrates a high level of motivation and unwavering commitment to the mission of CVS Brent.
• Enjoys Networking: Possesses strong connections within the VCSE sector and other related fields or can quickly establish connections and build networks.
• Understands the VCSE Sector: Can effectively represent and promote CVS Brent and the VCSE sector to external partners and industries.
• Possesses Interpersonal Skills: Including active listening skills and approachability.
• Thrives in a Collaborative Team-Oriented Environment: Collaborates effectively with other all team members.
• Brings leadership experience: Particularly in managing change and driving positive transformation.
• Displays an Entrepreneurial Mindset: Provides thought leadership, fosters innovation, demonstrates openness to new ideas, and is receptive to being challenged by others to explore alternative perspectives.
• Demonstrates Effective Organisation and Workload Management: Adept at managing complex workloads efficiently often with digital tools.
• Committed to staff well-being: Supports flexible working arrangements, and actively contributes to the growth and development of a diverse team.
• Demonstrates visible sector presence. Possesses strong public speaking skills and plays a prominent role in the sector.

Support Worker (Part-Time) - Extra Miles Hospital Discharge Service  

The St Paul’s Centre is based in Crewe, Cheshire, where we operate several services for the benefit of our local community. Our services include a Furniture Recycling project, Food Bank, SALS Shoes, a Cycle Workshop, Futures Project (Adults with Additional Needs) and various others.

Since 2022 the Charity has delivered our Extra Miles Hospital to Home Support service. The project provides practical support for local, vulnerable people leaving hospital. We support the preparation for discharge, the discharge itself and ensure the welfare of the client in the home for a 7-day period. Tasks include ensuring the client is safely settled into their home, helping with initial shopping and providing transport to medical appointments.

This is a rewarding and valuable community role supporting Hospital Discharges from both Macclesfield District General Hospital and Congleton War Memorial Hospital. 

We are looking for an exceptional individual to join this demanding and busy service.

If you have excellent interpersonal skills, a full driving licence, are reliable and flexible, empathetic and a good communicator, this could be an ideal opportunity for you.

This part-time position is primarily to cover Thursdays and Fridays from 10am to 5pm, covering the Macclesfield and Congleton area with opportunities for additional cover.

If you are interested and feel this could be the right job for you, please submit a supporting letter along with your CV and referees.

Interviews will be conducted w/c 12th August 2024

We are Gingerbread. We’re here to fight for single parents and their families.

We campaign against the injustices that single parents face every day and challenge the stigmas surrounding being a single parent. We provide expert advice and information to support all single parents so that they have the tools to support their children and themselves. We also provide a support network so that, with Gingerbread, no single parent is ever alone.

Join us today. Together, we can create a world where all single parents and their children not only survive but thrive.

Why join Gingerbread?

Our work has a real impact. We make a difference in the lives of single parents through collaborative, focused work. We care passionately about our work and for each other.

At Gingerbread, your well-being is just as important as the people we help; we make sure that you feel welcome as part of the Gingerbread team and offer benefits reflecting your hard work. These include a generous leave entitlement, time off between Christmas and New Year and an Employee Assistance Programme, which provides support, discounts, and promotions. You’ll benefit from two charity days a year to volunteer with an organisation of your choice. There is also a workplace pension with the option of a matched pension increase (up to 2%); we also have a death-in-service benefit and income protection insurance.

Overview of Job

We seek a Campaigns Officer who will collaborate with the Campaigns Manager to develop and execute creative, high-impact policy and social change campaigns. Identify opportunities to engage supporters and ensure timely and impactful campaign delivery.

Please download our advert pack for more information on the role and the skills and experience we are looking for.

As one of 12 Diocese Nationally, Lichfield Diocese is seeking to launch 3 pilot FLOURISH worshipping communities in the Autumn term. Through existing partnerships with the local Churches and Church of England schools, each location will engage with children, young people, and their families, developing worshipping communities that become younger and more diverse.

The FLOURISH Enabler will play a key role in each of the locations, supporting and developing a new Worshipping Community to enable children, young people and their families to grow in faith.

This new and exciting role brings the opportunity to work (0.5 FTE) in the locations of either Tibberton or Brown Edge. Applications will be considered for each location separately or as a combined full-time role across these two locations. 

As well as the support of local church and school leaders, and diocesan officers, this role provides a unique opportunity to learn and be supported locally and nationally through learning community gatherings.

This role is initially a fixed term 2-year role, linked to the pilot funding for the FLOURISH network.

This role is part of the Wiltshire Adult Domestic Abuse Team, which provides support to people and their families who have been impacted by domestic abuse.

Working within the team, you will work directly with victims of domestic abuse, providing them with support and educational sessions to increase their safety and the safety of any of their children.

Offering support to standard to medium risk victims of domestic abuse, key tasks will include:

• To provide high quality, person centred, trauma informed support to people impacted by domestic abuse.
• Being part of a team providing a whole family approach.
• Support people to increase their personal safety.
• Support people’s personal empowerment to take control of their lives.
• Undertaking risk assessments and collaboratively developing safety plans.
• Give practical and emotional support to families who are experiencing domestic abuse in the community.
• Deliver and facilitate groups for people impacted by domestic abuse, including the Inspiring Families Course (including evening delivery where required).

You will work closely with Children’s Social Care, offering professional consultation regarding domestic abuse cases and attending team meetings where required. You will work closely with local Social Workers to increase the safety and stabilisation of people, by offering specialist domestic abuse educational sessions to the non-abusing parent, either in a one-to-one or group setting.

Key responsibilities:

• Provide a high-quality, person centred, trauma informed service and empowerment to those who need it.
• Manage a caseload of standard to medium risk cases, providing virtual and face to face support.
• Complete an initial assessment of individuals’ and families' needs with corresponding support plans to meet these needs so, preventing escalation of difficulties.
• Triage new referrals, ensuring comprehensive safety and safeguarding advice and guidance on initial contact.
• Undertake regular caseload review meetings with individuals and families during home and community visits to ensure they are fully supported to meet their personal goals.
• Be responsible for running groups, adhering to a clear manual and supporting second facilitators.
• Complete pre and post group assessments.
• Attend regular meetings with Children’s Social Care and offer professional consultation to Social Workers regarding cases involving domestic abuse.
• Assess, manage and review risks to service users, colleagues and self, including the use of the DASH Risk Assessment, and professional judgement.
• Attend Children’s Social Care multi-agency meetings such as child protection conferences and core groups, offering your professional perspective and provide written reports for Child Protection proceedings.
• Work with colleagues, health and social care professionals and multi-agency networks to evaluate caseload needs.
• Improve parents' understanding of the impact of Domestic Abuse on their child(ren) and work with the parent to provide continued support to their child(ren).
• Ensure personal safety and that of service users and other staff at all times.
• Respond to emergencies and crises including access to places of safety.
• Plan and implement activities to promote self-awareness, confidence and participation for service users.
• Enable service users to participate in the design, delivery and evaluation of services.
• Utilise evaluation and monitoring systems to ensure high standards of service are consistently achieved e.g. Insights and Orchards Database.
• Assist clients in attending legal and other appointments where necessary.
• Ensure support provided is accessible to clients in terms of location and times.
• Facilitate and deliver group work to people impacted by domestic abuse, including evening groups on a rota basis.

General Responsibilities:

• Remain up to date and concordant with organisational procedures, policies and professional code of conduct, upholding standards of best practice.
• Attend and contribute to team meetings.
• Contribute to effective team working with a flexible and pro-active approach, including cover for other team members’ holidays and sickness where required.
• Undertake agreed training and keep updated on changes in legislation, policy, and best practice.
• To support additional duties at your team managers discretion.
• To cover duty in the event of emergencies or staff absence.

For a full job description/person specification and to apply, please follow the link provided on this website. There is no specific closing date for this role and this vacancy will close once a suitable candidate is found, so early applications are encouraged. 

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

BEfriend is seeking a Befriending Coordinator to join our Befriending Project aimed at combatting isolation across the London Borough of Ealing. 

We have been operating in Ealing since 1994, and are proud to celebrate our 30th anniversary this year!  Our Befriending Project supports people who are isolated and experiencing chronic loneliness. It provides a lifeline to people living alone who might go for days at a time not seeing a single person. 

Key Tasks:

• Client Assessments: You will support a caseload of clients from their initial referral through to the end of their time with us. This will involve processing referrals, conducting assessments, matching with volunteers and conducting ongoing six-monthly reviews. You will provide regular telephone contact whilst they are on our waiting list and signpost to appropriate services as required.
• Matching and Coordination: You will interview potential volunteer befrienders and work with the Lead Coordinator to successfully link them with individuals in Ealing who are experiencing isolation. You will monitor the matches through monthly reports from the volunteers and six-monthly client reviews. 
• Support and Supervision: You will provide support to the volunteers when required, particularly during the first month of their match. After that you will conduct six-monthly reviews and ad hoc support.

For full job details including person specification, please download the Recruitment Pack.

 See www.befriend.london for more information about the charity.

Access to higher education and the life-changing opportunities that come from attending the most competitive universities is not equal. 28 in 100 of the most advantaged students progress to the most competitive universities. In contrast, only 2 in 100 of the least advantaged young people access these universities.

We think this is fundamentally unfair. We work across the UK to support less advantaged students to access the most competitive universities, and to succeed when they get there.

Between 2021 and 2026, we will work with 100,000 students across the UK to help them to develop the knowledge, skills and confidence to access the most competitive universities. We will also support 10,000 students from disadvantaged backgrounds to succeed once they enter universities.

We hope that you’ll consider joining us, as we work to create a fairer society where no child’s education is limited by their background.

Person specification

Time and Resource Management:

• Balances competing demands, prioritising tasks to get their job done well and efficiently.
• Follows appropriate team processes and flags any issues.
• Pays close attention to detail.

External Stakeholder Knowledge and Management:

• Adapts tone and communications approach to meet the needs of different stakeholders.
• Follows up requests and issues with stakeholders to get to a solution.

Communication:

• Strong writing skills, able to speak clearly, coherently, and accurately.

Initiative and Problem-solving:

• Identifies problems and suggests potential solutions.
• Proactive in seeking feedback and enhancing processes.
• Understands the different kinds of data and evidence available and how to access them.

Developing Self and Others:

• Creates and commits to personal development plan to address strengths and weaknesses, using feedback to strengthen plan.

Role Specific Knowledge and Skills

• Essential – Good working knowledge of Microsoft Office.
• Essential – Ability to write for a range of audiences, including funders and internal stakeholders.
• Essential – adhere to information security policies included in the charity’s ISO 27001 manual and complete information security training
• Essential – Capable of adapting quickly to new systems and interfaces.

Role specific Experience and Qualifications

• Desirable – Experience or understanding of fundraising, interacting with donors, prospect research, writing reports and submitting funding applications.
• Desirable – Experience of using CRM systems, such as Salesforce.

ABOUT BOND

Bond is the UK network for organisations working in international development. We unite and support a diverse network of over 400 civil society organisations to help eradicate global poverty, inequality and injustice. We strengthen and champion the sector to make international development more efficient and effective. We work to influence governments and policy-makers, develop the skills of people in the sector, share expertise, and build organisational capacity and partnerships.

MAIN PURPOSE OF THE JOB

We are looking for maternity cover for our current Salesforce Adviser. 

The role is responsible for the management and development of the Salesforce CRM, which is Bond’s primary source of data and is used for essential business including member administration and engagement, managing contacts, event bookings, feedback forms and lead management. This role is managed by the Membership and Marketing Manager and works across all Bond teams and CEO.

In this role, you will provide hands-on support and technical guidance to end users, ensuring the smooth and effective operation of the system.

Working across the organisation, the postholder is responsible for maintaining and developing Bond’s CRM (Salesforce). This includes improving the overall structure of the system including creating new record types and fields, automations via workflows, taking responsibility for data cleansing processes, developing and adapting pipelines and updating reporting and dashboards to serve the organisation.

The role is pivotal in providing high quality data to support strategic decision-making across the organisation, with a primary focus on data to support member retention and acquisition and build stakeholder engagement. This involves supporting staff members to ensure that all activity with members and stakeholders is logged and held in Salesforce as a single source of truth. 

The role works closely with colleagues to maintain the associated Salesforce Community Cloud platform – the place where members communicate with each other through the Bond working groups and customers connect to our events, corporate partners, Bond Supplier Directory and recruitment services.

The post-holder will work with other team members to ensure that Bond’s digital infrastructure is seamlessly integrated with Salesforce, including its finance systems, e-marketing, events and other systems. 

KEY TASKS / OBJECTIVES WITHIN THE CONTRACTED PERIOD

• Manage and develop Salesforce over the course of the contract ensuring any changes made are documented in Bond’s Digital HQ
• Ensure Salesforce is enabled so that all Bond’s activities with members and key stakeholders can be accurately logged and reported on – to give us an accurate and true picture of the level of engagement of our members
• Build the data culture in the organisation and upskill staff to use Salesforce efficiently and effectively – including data collection, automated processes and reporting - to ensure cross-organisation use
• Continue the implementation of Bond’s Salesforce Data Cleaning project
• Continue supporting the Certinia Consultant and Finance team with the improvements to the Certinia Finance System. 
• Ensure the Salesforce back-up and disaster risk recovery solution is maintained and respond to any data breaches, alerts or notifications
• Set up and rollout new SF Community Cloud updates (eg: the events package)
• Troubleshoot and find solutions to any SF technical issues
• Contribute to the development and implementation of Bond’s digital strategy
• Contribute to relevant Bond/team strategies and plans and the annual planning and budgeting cycle.

MAIN RESPONSIBILITIES

Salesforce development, integration and user adoption

• Lead the ongoing strategic and operational development of Salesforce to ensure it continues to meet Bond’s business needs. 
• Design and implement new processes where needed, trialling different approaches and suggesting improvements to enhance data capturing for future reporting needs.
• Work collaboratively across teams within Bond to ensure Salesforce meets their needs, including researching and implementing additional add-ons where required. 
• Ensure Salesforce is maintained, developed and improved and integrated with other Bond systems as required.
• Troubleshoot issues and provide technical support to ensure they are resolved.
• Be the main point of contact for all Salesforce queries and issues within Bond.
• Provide training, support and advice to enable Bond staff to confidently use Salesforce on a daily basis. This includes setting up and inducting new Bond staff and the development of clear and consistent processes and procedures.
• Create, update and maintain documentation around digital processes and systems. 
• Keep abreast of the latest Salesforce developments and use this knowledge to make improvements to Bond’s Salesforce architecture and features.
• Work alongside Digital Projects Adviser to develop and implement Bond’s digital strategy

Data gathering, analysis and reporting

• Implement a standard approach to data capture and reporting to ensure that the information contributes to Bond’s overall perspective on member, customer and stakeholder engagement.
• Implement Bond’s Data Cleansing project, ensuring old data is removed from the system, working with Bond’s Business and Operations manager/Data Protection Officer to ensure that data is held in accordance with Bond’s data protection policy.
• Monitor and maintain Bond’s data back-up and disaster recovery solution and processes
• Set up reports and dashboards to enable staff to monitor, analyse and report on their work and activity and gain insights to inform business and service development.

Member experience and community website

• Maintain, develop and improve Salesforce Community Cloud
• Work alongside the Digital Projects Adviser to test and update custom-built packages where required
• Update and maintain the digital projects tracker, ensuring projects are prioritised as per the business requirements
• Work with external suppliers as required.

PERSON SPECIFICATION

Essential

1. Certified Salesforce Administrator Credential OR extensive Salesforce Administrator experience at an international development or third sector organisation.
2. Demonstrable experience and proactive approach to improving CRM functionality to meet business need.
3. Demonstrable understanding of process automation tools, such as Process Builder and Flows.
4. Experience of using Salesforce to create reports and dashboards and extract data in order to develop customer/stakeholder insight.
5. Experience of integrating Salesforce add-ons.
6. Experience of managing a complex data cleaning project.
7. Excellent written and verbal communication skills, also showing a technical competence when liaising with developers.
8. Good organisational skills: ability to oversee multiple projects and prioritise resources where necessary and work on own initiative to deadlines.
9. Creative thinker and a problem solving “can do” attitude.

Desirable

• Experience of salesforce community cloud.
• Experience of working in a membership organisation.
• Experience of using content management systems and/or e-commerce systems.
• Experience of using integrated CRM and e-marketing systems (ie, Campaign Monitor for Salesforce).

BENEFITS

Bond offers a competitive salary and benefits package including: 

• 27 Days Annual Leave + Bank Holidays, with additional staff privilege days, normally between Christmas and New Year 
• 7% pension contributions (staff pay 3.5%)
• Flexible working hours (Hybrid working – 1 day, minimum in the office per month) 
• Staff Development days 
• Perk Box access 
• Employee Assistance Programme 
• WeCare (Health and wellbeing services, including access to 24/7 online GP services, second medical opinion, mental health support such as counselling, guidance from health professionals, burnout prevention, life event counselling, get fit programmes, nutritionist advice, etc. – for staff and immediate family) 
• Interest free season ticket loan 

HOW TO APPLY

To apply, submit your CV and Cover Letter by midnight on Sunday 18th August 2024.

In the Cover Letter we expect you to set out:

• Why you are interested in this role
• How you meet the role requirements
• Your understanding of equity, diversity, inclusion and why it matters in this role

BOND AND EQUAL OPPORTUNITIES

Bond values diversity and works to advance equity and inclusion. All staff have a responsibility to ensure that they are being open, accepting and respectful to all that they come into contact with within their work at Bond, regardless their protected characteristics. Acting in accordance with the AEDI policy, Bond staff must contribute to our inclusive organisational culture ensuring that they are aware of and respond appropriately to micro-aggressions, racism, sexism, LQBTQ+ misconduct and disability equity. Bond Staff must not be bystanders, and must report when they witness any unacceptable behaviour. 

 In order to assess and ensure the continued effectiveness of Bond’s Equal Opportunities Policy, all applicants are asked to complete a short questionnaire when applying. You are not obliged to answer the questions but the more information you supply the more effectively we can monitor our equal opportunity practices. Completion of all questions is voluntary and failure to answer any question(s) will not affect your application in any way.

The information you supply will be treated in confidence and will not be seen by any member of the selection panel responsible for the appointment. The questionnaire will be detached from your CV and cover letter, stored anonymously and used purely to provide statistics for monitoring purposes. 

SUBJECT OF EMPLOYMENT AT BOND

If successful, you must have the right to work for the duration of your contract at Bond. All offers of employment will be subject to satisfactory references. Bond also participates in the Inter Agency Misconduct Disclosure Scheme. In line with this Scheme, we will request information from job applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. By submitting an application, the job applicant confirms their understanding of these recruitment procedures. 

Bowel Cancer UK is the UK’s leading bowel cancer charity. We’re determined to save lives and improve the quality of life of everyone affected by bowel cancer. We support and fund targeted research, provide expert information and support to patients and their families, educate the public and professionals about the disease and campaign for early diagnosis and access to best treatment and care. 

We currently have around 90 staff based in England, Wales, Scotland, and Northern Ireland. Thanks to the generosity of our community, we’re in a privileged position to be able to grow our staff team to deliver our ambitious new strategy, On a Mission. There are huge challenges facing bowel cancer patients across the UK and our community needs us now more than ever. We’re building a strong and united team to bring us closer to a world where nobody dies of bowel cancer.

The Research Officer will report into the Head of Research and provide a wide and extensive range of administrative support to the charity’s research grant programme. This includes supporting and taking responsibility of aspects of the grant review process, maintaining grant records and organising meetings. The post holder will liaise with bowel cancer researchers and clinicians and our research committee members. The post holder will need to be a team player with excellent communication and people skills and must be proactive, resilient, and capable of organising and managing a varied workload.  We’re looking for someone who can hit the ground running, someone who is passionate about science and ideally with some experience of grant administration.

Safeguarding 

Safeguarding is everyone's responsibility and at we're committed to safeguarding children, young people and vulnerable adults and we expect all staff and volunteers to share this commitment.  

Successful candidates may be subject to either a satisfactory basic or enhanced disclosure from the Disclosure and Barring Service (DBS) dependent upon the role.  

About the role

Sense has a fantastic opportunity for someone to join our Business Development team as our Partnerships Executive. This is a full time, 12 month fixed term, position working 37.5 hours per week. This role will working flexibly between home and our office in King's Cross, London.

This role will play a key part in achieving the Corporate Partnerships strategy, which is at an exciting point as Sense expands its programmes to reach more people who are deafblind or have complex disabilities. Sense is committed to developing our Corporate Partnerships Portfolio and have identified corporate income as a strong growth area for the charity. The successful candidate will be working within the Philanthropy & Partnerships team which consists of philanthropy, trusts and foundations, and statutory funding, contributing over £3m to support programmes across the UK. 

Key Responsibilities

• Lead the initiative to expand Sense’s ‘talks and training’ offerings by establishing and maintaining relationships with EDI (Equality, Diversity, and Inclusion) professionals and leaders of corporate staff networks.
• Assist Partnership Managers in the day-to-day management and nurturing of existing corporate partnerships, ensuring consistent support and service delivery aligns with Sense’s strategic goals.
• Conduct weekly research to identify corporate foundations and charity of the year opportunities, lead the application process, and support partnership managers by strengthening their pipelines.
• Actively participate in team discussions and strategy sessions, contributing to the development and implementation of the corporate partnership strategy.
• Assist in maintaining the CRM system by entering data on partner interactions, ensuring accuracy and completeness of records to support effective relationship management.
• Assist in compiling status reports and updates for the corporate partnerships team, helping track against targets and outcomes.

Key skills and experience

• Familiarity with the principles of account management, including supporting the retention and growth of client or partner relationships.
• Experience assisting with the development of new business pipelines, from initial research to the support stages of deal closure.
• Ability to support negotiations and positively influence outcomes under guidance, contributing to the acquisition of new opportunities for income.
• Comfortable working under senior staff and supporting interactions with senior stakeholders, with the potential to occasionally represent the organization at events or meetings.
• Skilled at building long-term relationships with stakeholders internally and externally
• Excellent presentation skills in order to influence and persuade a wide range of audiences.
• Confident communicator with the ability to match opportunities to objectives.

For a full job description and person specification, please see the link below

About Sense

For everyone living with complex disabilities. For everyone who is deafblind. Sense is here to help people communicate and experience the world.

We believe that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

Working at Sense can be incredibly rewarding; we offer the opportunity to work in a large, diverse and successful charity where people can develop their skills, knowledge and careers in a supportive and flexible environment. In addition, we have excellent training and development, the opportunity for you to join our Group Personal Pension scheme and a generous annual leave entitlement.

To apply

Please use the link below to complete your application. Managers will use your application to shortlist candidates for interview; in relation to the Personal Specification. Therefore, it is very important you complete this section thoroughly.  We would recommend that you read the job description and person specification before applying.

Please note to avoid disappointment, we advise you to submit your application as soon as possible as we reserve the right to close posts at any time.

No agency submissions please: any submissions without prior authorisation from the Sense Recruitment Team will be treated as our own and as such no fee will be payable.

Sense is committed to safeguarding and promoting the welfare of vulnerable children and adults and expects all employees to share this commitment. Therefore, all offers of employment, where appropriate, are subject to a DBS check; level dependent on the nature of the role.

For this role we particularly welcome applications from candidates from underrepresented ethnic minority backgrounds and candidates with disabilities. Sense is committed to equality of opportunity, and to promoting and celebrating the diversity of staff, volunteers and the people we work with. Everyone's contribution is valued and we ensure they're given the opportunity to realise their potential. We welcome applications from talented people from all sections of the community who share our values and belief that no one, no matter how complex their disabilities, should be isolated, left out, or unable to fulfil their potential.

About Reprieve

Reprieve works with the most disenfranchised people in society. Our aim is simple: to consign the death penalty and abuses carried out in the name of “counter-terrorism” or “national security” to history, drawing public and political attention to these past harms with a view to preventing them from occurring again.

In our view, you can best judge a society by how it treats prisoners, criminal defendants, and the far-flung targets of an ever-changing counter-terror policy. To us, the rule of law means little if we selectively apply it to people we agree with. It is for all of us. Liberty is always eroded at the margins.

Reprieve’s staff is made up of courageous and committed human rights defenders. Founded in 1999, we provide free legal and investigative support to people facing the death penalty and those victimised by states’ abusive counter-terror policies – rendition, torture, arbitrary detention and extrajudicial killing.

We fight our clients’ cases in courts around the world; investigate their mistreatment; and advocate on their behalf, encouraging public and political debate of human rights issues.

Reprieve’s main office is in Whitechapel, London, UK. Reprieve also supports full-time Fellows, who work as lawyers, investigators and campaigners in the countries in which we work. We work closely with a number of partner organisations in jurisdictions all over the world, who provide access to clients, expertise, knowledge and guidance on specific issues or regions. We work in cooperation with relevant government officials, individual lawyers and human rights defenders, as well as individual, corporate and foundation funders to further the cause of our shared goals.

About the Role

The Head of US Death Penalty Projects is responsible for overseeing Reprieve’s work against the death penalty in the United States of America.

 Background to Reprieve’s work against the death penalty in the US

 Reprieve has worked against the death penalty since our founding. In recent years we have built a particular specialism in issues relating to lethal injection, the most popular execution method in the US. Lethal injection has been touted as a more humane than other methods – a modern, clean, clinical way to execute. This couldn’t be further from the truth. Lethal injection executions go wrong more often than any other execution method, often resulting in prolonged and torturous executions, commonly known as “botched” executions. Through our work we aim to dispel the myth of the humane execution, working with allies across medicine, business and other sectors to end the misuse of medicines and medical technology in executions.

The existing portfolio of work includes litigation, investigation and analysis, corporate engagement, a wide range of public and private advocacy, and developing and maintaining world-leading expertise on execution methods, particularly the jurisprudence and science relevant to lethal injection.

About You

You will be responsible for developing and implementing strategies in which each of Reprieve’s methodologies—investigation, litigation, casework political and public engagement, support for and (where possible and appropriate) advocacy with affected communities—connect with one another to achieve positive outcomes in the death penalty landscape and address structural rights violations.

Location, contract and salary

The role is a full-time, permanent position with a salary of £59,226 per annum less any required deductions for tax and national insurance. Reprieve works across a number of jurisdictions; as such this is a role that may require work outside of core hours from time to time. Reprieve operates a hybrid working model and we require staff to work a minimum of 40% from the London office and the rest of the week from home. 

 Reprieve is proud to have an open and transparent pay structure, governed by a 2:1 pay ratio between the highest-paid member of staff and the lowest-paid member of staff. We are a flexible employer and offer a range of non-financial benefits to employees. We welcome applications from a range of backgrounds. 

Further information and how to apply

Please see the job description and person specification for full details including information on how to apply. Applicants must have the current right to work in the UK. The deadline for applications is 23:59BST on 01 September.

Social Value Recruitment Consultant

Location: This role can be based in either Manchester, Bristol, Glasgow or London
Contract type: Fixed Term Contract
Hours: 35
Salary: £30,000 pro rata per annum with an additional ongoing bonus of 10% of each contract settlement made after the completion of your base target sales.

Big Issue Recruit is looking for a socially conscious recruitment consultant to help drive our expansion.

Big Issue Recruit (BIR) is a responsible, inclusive, end-to-end method of recruitment which fills posts, reduces the risk (and therefore cost) of churn and generates significant and quantifiable social value. We work with people from a diverse range of backgrounds who are experiencing poverty. We seek to understand their long-term goals and immediate needs, remove their barriers to employment and provide the necessary skills and support to enable them to enter the job market.

You will be a highly driven, experienced recruiter who has significant experience of working with current client bases and developing trust and credibility with new partners through a sales focused model.

The role is a real chance to make a genuine difference to the lives of people who face barriers to employment and is offered with a base salary of £30,000 pro rata (with an additional ongoing bonus of 10% of each contract settlement made after the completion of your base target sales) and fixed term initially for 6 months with the desire to extend if income targets are achieved. 

For a full job description including the summary of responsibilities, skills, qualities and experience required for the role, please download from the link below.

Additional Staff Benefits:

• 25 days holiday (pro rata for part time) plus bank holidays, that grows incrementally with service.
• Flexible working policy
• Pension scheme
• Private Health care cover
• Enhanced Family benefits
• On-going learning and development
• Employee Assistance programme to support your health and wellbeing
• Perkpal Benefits scheme

Closing date – 4th August 2024 (23:59pm) - We may hold interviews for suitable candidates before the closing date. Please therefore apply as soon as possible.

Big Issue Group is striving towards Equal Opportunities. We particularly welcome applications from those who are underrepresented in our sector, such as women in senior roles, and people with disabilities and from Black and Minority Ethnic communities. 

Since 1991, The Big Issue has fought poverty by creating opportunities and supporting people to take control of their lives. Over time our organisation has grown and now The Big Issue Group consists of The Big Issue Company Ltd and Big Issue Invest Ltd (our social investment arm) and Big Issue Changing Lives Community Interest Company.

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