Community Management Jobs

Emmaus Greenwich is a unique charity that offers a home, work and individual support to people who have experienced homelessness and social exclusion. We don’t just give people a bed for the night; we offer a home, work opportunities and a sense of belonging.

We are looking for a compassionate, highly motivated and enthusiastic individual to provide tailored person-centred support to a caseload of formerly homeless individuals known as “Companions” especially to those who are struggling with substance misuse. Attention to detail is essential, as is the ability to identify and promptly address risks or safeguarding concerns. Empathy, attentive listening, and strong verbal communication skills are also key requirements. 

The successful candidate will understand that many people with experience of homelessness can also be trying to navigate other complex needs. The purpose of the Project worker is to provide a person-centred support to a caseload of Companions in particular to those who are experiencing difficulty in maintaining their tenancy due to their experiences and relationship with substances, including alcohol.

Proficiency with IT and the ability to maintain up do date records in our database are necessary. 

If you have the relevant personal qualities, experience, skills, enthusiasm and a positive “can do” attitude and would relish the chance to work in this dynamic, progressive, and successful charity, we would like to hear from you. You will be joining a friendly and enthusiastic team who are passionate about what they do and a social enterprise that has an exciting future.

Mind BLMK works across our communities to support positive mental health and wellbeing. Working closely with a range of partners, we offer a number of activities from our wellbeing centres and local venues to make a difference to the mental health and wellbeing of people in Bedfordshire, Luton and Milton Keynes, and our aim is to make sure that no-one has to face a mental health problem alone.

Peer Support Service Manager
Ref: 616
Salary: £27,500 per annum
Hours: 37.0 hours per week, Mon - Fri
Contract: Permanent
Working base: HQ, Flitwick
Area covered: Central Bedfordshire, Bedford and Milton Keynes.

Job Purpose

This role is an exciting opportunity to join, manage and support our Peer Support service which offers Peer Support group sessions in Central Bedfordshire, Bedford and Milton Keynes. This is a varied role where the post holder will be responsible for coordinating the day-to-day operations of the service and for the line management of Peer Support Coordinator, Peer Mentor Facilitator, Peer Support Workers and volunteers across BLMK.

The role will also involve the assessment and processing of new referrals and leading and supporting on more complex cases that may require intervention for suitability. The success candidate will work with the Lived Experience Operational Services Manager to ensure that the Peer Support service consistently provides quality support for service users and is managed effectively in line with KPI’s.

Key Responsibilities

• Operate a Peer Support service including peer support groups and mentoring across localities in Central Bedfordshire, Bedford Borough and Milton Keynes and ensure outcomes which supports individuals with mental health and wellbeing needs in line with Mind BLMK’s agreed Peer Support model and requirements as well as contract requirements.
• Carry out assessments on individuals’ suitability for Mind BLMK’s Peer Support service in line with the Access to Service procedure.
• Work with the Lived Experience Operational Services Manager to ensure regular involvement of service users, volunteers and staff on local service delivery, organisational matters and wider mental health strategies.
• Provide cover and support for Peer Support groups and mentor facilitator in line with service needs.
• Spend time regularly in each location, ensuring best practice is in place across all aspects of the service, from assessment & delivery to data input & reporting.
• Work with the Lived Experience Operational Services Manager to support a team who bring their Lived Experience of mental health to their roles, keeping an up to date understanding of working with and managing those with Lived Experience.
• Maintain an effective workforce for the service in line with Mind BLMK’s HR policies, procedures and guidance (recruitment, line management, workload planning, support and development of Peer Support Coordinator, Workers, Mentor Facilitator and volunteers).
• Provide the infrastructure Peer Support Workers need to deliver the support safely and confidently, including identifying and implementing opportunities for upskilling, progression and training.

Entitlements/benefits:

• 25 days (pro rata) Annual Leave plus Bank Holidays (pro rata)
• Auto-enrolment NEST pension scheme (employer contributes 3%, employee contributes 5%)
• Optional Health Plan
• Discounts available through Blue Light Card & Tickets for Good
• In-house and external Learning and Development as appropriate for the role.
• Flexible Working On request (in line with Mind BLMK policy on Right to Request Flexible Working)

If you have a passion for working in mental health and possess the required skills, we would love to hear from you.

Closedown: Wednesday 26th November 2024 
Interview date: TBC
Please note: We reserve the right to close this advert early if enough suitable applicants apply

Start date: ASAP

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

Mind BLMK has been committed to the Mindful Employer charter and the Disability Confident Employer Scheme since 2008.

Please note: Mind BLMK follows Safer Recruitment practices and we are committed to safeguarding and promoting the welfare of children and vulnerable adults. Therefore all our roles are subject to an enhanced Disclosure and Barring Service (DBS) check.

No agencies please.

Travalyst is a not-for-profit organisation working to identify – and help bring about – the systemic changes needed in order for sustainable travel to be taken out of the niche, and into the mainstream.

We believe tourism can, and must, play a key role in achieving a sustainable future for our world; so we’re convening the key players, and catalysing the necessary action, to change the impact of travel, for good.  We are committed to being a driving force that redefines what it means to travel, helping everyone explore our world in a way that protects both people and places, and secures a positive future for destinations and local communities for generations to come.

We were founded in partnership with Booking, Expedia, Google, Skyscanner, Trip Group, Tripadvisor, and Visa. The Travalyst Coalition now includes eleven of the world’s leading companies and brands associated with travel working with us to make travel more sustainable.

Travalyst provides supportive, independent and neutral governance, empowering our Coalition of some of the biggest – and occasionally competing – travel companies and service providers to share data and accelerate change. The goal is to bring credible, consistent sustainability information to the mainstream, helping both travellers and travel companies make better, greener choices.

What does successful Donor Development look like at Travalyst?

Managing Travalyst’s corporate and individual donor base and driving revenue growth through targeted fundraising efforts.

What you’ll get to do:

This role combines soliciting new prospect donors, donor management, partnership development, and data-driven campaign execution. The ideal candidate will be skilled in relationship building, fundraising strategy, and donor engagement, with a demonstrable passion for Travalyst’s mission of promoting sustainable travel and tourism.

Donor Management (~40%)

• Cultivate and maintain strong relationships with a portfolio of individual donors, corporate and institutional foundations to secure philanthropic and private funding and advance Travalyst’s mission.
• Identify, solicit, and nurture new donor prospects, ensuring continuous growth of the donor base.
• Strategise with senior leadership to retain and upgrade current donors, including personalised engagement for high-value supporters.
• Support high-value donor and corporate partner meetings, preparing personalised correspondence, proposals and briefs.

Fundraising Strategy, Campaigns, and Event Management (~30%)

• Collaborate with the Partnerships and Development team to plan, execute, and manage proposal development and annual appeal processes for fundraising campaigns, including donor and partner events, direct mail, and corporate initiatives.
• Conduct prospect research for individual donors, foundations, and international government funding sources.
• Oversee the project management and execution of partnership and donor events, ensuring seamless planning, logistics coordination, and delivery to meet revenue and engagement goals.
• Track and report progress on fundraising campaigns and events, providing analysis on key performance indicators and revenue projections.
• Work with the communications team to create compelling materials for donor outreach, event promotion, presentations, and corporate engagement.
• Secure grant funding through research, proposal development, and managing the grant application process.

 

Donation Administration and CRM Management (~20%)

• Manage the CRM system, ensuring donor and partner data is accurate, up-to-date, and effectively utilised for engagement and reporting.
• Partner with the Operations team to ensure all donations, invoices and tracking is completed in a timely manner with follow up to donors as required. 
• Oversee donor reporting, generating data insights and analytics to inform future strategies and donor retention efforts.
• Manage reconciliation processes and ensure development data and financial data are in alignment.
• Collaborate with the team on CRM system training and improvements and support data migration if necessary.

General Administration and Team Support (~10%)

• Provide administrative support to the Partnerships and Development team, including scheduling meetings, managing calendars, and preparing materials for donor presentations.
• Assist with special projects and additional fundraising and partnership tasks as needed.

How do we work?

We are bold and humble, showing a willingness to embrace challenges head-on.  We try new things, take risks, make educated guesses and move quickly to deliver impact. We are rigorous yet adaptable in the face of evolving challenges and opportunities. Most of all, we work closely and collaboratively showing care for each other and the planet we share, so excellent communication and collaboration skills are a must. We all work remotely, so rely heavily on video calls and other technology. We strive for excellence, and pride ourselves by continuously learning every day.

What skills we’re looking for:

· Experience in fundraising, donor management, or business development, with proven success in partnership building and substantial (ideally 6-7 figure) revenue generation.

· Ideally, Bachelor’s degree (or equivalent) in Nonprofit Management, Business Development, Marketing, or related field.

· Superior communication and writing skills, with the ability to edit text written by others and generate new text; experience in crafting compelling pitches and proposals.

· High proficiency in CRM systems (Salesforce) and data management (experience with donor databases preferred).

· Strong organisational skills with demonstrated ability to manage multiple priorities and meet deadlines and use project management software (Notion) to plan and track projects and work collaboratively across teams.

· Experience with grant management, writing and corporate engagement strategies.

· Experience with financial reporting and analysis in Excel/Google Suite.

· Strong understanding of sustainability issues, trends and the philanthropy sector, with a track record of aligning donor objectives with environmental and social responsibility.

· Experience working internationally and collaborating with people in diverse cultural and political contexts preferred.

· Ability to work independently and remotely in a dynamic and fast paced team environment.

· Strong alignment with Travalyst’s mission to promote sustainable travel and tourism.

 · Ability to cultivate and maintain relationships with donors, corporate partners, and foundations, ensuring long-term engagement and revenue growth.

· Ability to develop and implement effective fundraising strategies that align with organisational goals.
· Exceptional written and verbal communication skills for crafting compelling proposals, presentations, and campaigns; and an ability to articulate Travalyst’s mission and impact in a way that inspires giving.

· Expertise in utilising CRM systems (Salesforce) to manage donor data, generate reports, and assess fundraising performance, deadlines and follow-ups.

· A commitment to delivering high-quality work while holding oneself accountable for achieving measurable results. Ability to set and meet high standards for performance, ensuring transparency and integrity in all fundraising activities.

· Understanding of financial principles related to fundraising, budgeting, and forecasting; and skilled in tracking fundraising metrics and using data to optimise strategies.

· Ability to thrive in a fast-paced, evolving environment with changing priorities.

An ‘Open to All’ employer, we warmly welcome everybody to the team. People of colour, LGBTQIA+ people, neurodiverse people, individuals with impairments, and parents are encouraged to apply. We encourage you to notify our team of your pronouns at any stage of your application. We also welcome applications from people who come from communities that are directly affected by the impacts of travel and tourism.  We are committed to making reasonable adjustments to the recruitment process as required. Please add any adjustment requests to your application.

We are looking for an experienced grant manager who is passionate about the environment and trees to join us as Grants and Reporting Manager!

This is a new role for the organisation in response to our growing grant income and complex programming and impact. Developing and managing a grant management function, you will meet and exceed funder requirements and expectations, helping to build income to grow urban forests and combat the effects of climate change. Come get your hands dirty on planting days and join us!

ABOUT TREES FOR CITIES

Trees for Cities is an ambitious, far-reaching organisation.

Trees for Cities is the only charity working on a national and international scale to improve people's lives by planting trees in cities. In a world facing unprecedented threats from climate change, loss of biodiversity and disconnection from nature, our work has never been more urgent or important. We are a rapidly growing and developing organisation that suits ambitious, dedicated and passionate staff.

We engage local communities to cultivate lasting change in their neighbourhoods with urban trees, whether it’s creating healthier environments, keeping our cities cool, protecting from flooding or getting people involved in nature.

We have been in existence for nearly 30 years, engaging communities to plant, protect and promote urban trees in parks, streets, schools and housing estates across the UK and around the world. Through our work, we deliver local impact on a national and global scale, strengthening urban communities through volunteering opportunities and helping to enable and inspire a new generation to plant and protect urban trees. The charity has seen significant organisational growth and development in recent years, including a new senior leadership team to boost capacity and lead a growing organisation.

PURPOSE OF JOB

A critical new role within the Fundraising Team, the Grants and Reporting Manager will manage a portfolio of donor funding agreements to ensure we successfully deliver and communicate our work in compliance with funders’ agreements and expectations, charitable regulations, and our strategy. There is significant scope to develop and implement new ways of working and processes that will benefit the programme.

The Fundraising Team is responsible for £5.85m and growing annual income from companies, trusts and foundations, and governments. This role is essential to managing our commitments across agreements and directly managing complex grants. The Grants and Reporting Manager works across Trees for Cities, with members of the Fundraising, Finance, Operations, Urban Forests (Projects), Development, Impact and Engagement teams to deliver our mission in line with funder requirements and expectations. This role will work closely with the Fundraising Director and sits within the Fundraising Department.

With experience of managing complex grants and delivering compelling, quality funder reports, you will ensure we meet and exceed donor requirements and expectations. Your organisation skills will enable you to manage and deliver funder requirements in line with accounting, fundraising and legal best practice.

The Fundraising team have delivered consistent, significant income growth this strategic period – and more is needed to address the increasing need for urban trees. We now look forward to our next strategy in 2025 for even more ambitious plans – join us!

HOW TO APPLY

Please visit our website to view the full job description. To apply, please send your CV and supporting statement (no more than 2 sides of A4) outlining why you are interested in the role and your fit with the Person Specification with the subject heading ‘Grants and Reporting Manager’.

The deadline to apply is: 4 December 2024

Interviews are scheduled for: W/c 9 December 2024

If you are shortlisted for interview, you will normally be contacted within two weeks after applying. If you do not hear from us within this period then you should assume that on this occasion you have not been selected for interview.

Trees for Cities is an equal opportunities employer.

Registered Charity No: 1032154.

Vacancy Reference: BfN2025/62

Job Title: Employee Relations Manager

Salary: £17.44 per hour (FTE Salary £34,008 – for 37.5 hours)

Number of Posts: 1

Type of Contract: Permanent

Start Date: January 2025

Hours of Work: 24 per week

Working Pattern: Hours to be worked over 4/5 days per week Monday to Friday during business hours. Days must include a Monday and Friday

Work Location: This role can work remotely Very occasional planned travel within the UK

Responsible to: HR Manager

Closing Date: 10/12/2024

Proposed Interview Date: Tuesday 17th and Wednesday 18th December by Teams

Job Information: We are seeking a highly motivated individual who shares our values to join The Breastfeeding Network’s busy HR team. The ER Manager will play a vital part in our organisation and in the management and support of our people processes. This is a new and exciting opportunity in a fast paced environment. The role of Employee Relations Manager is a generalist HR management role and will be responsible for ensuring effectiveness of HR process and driving improvement across all areas of the employment lifecycle, as well as providing expert HR knowledge and advice to our management and leadership teams. If you are interested in progressing your career within an organisation which makes a real difference, we’d love to hear from you. Please note for this role applications will not be anonymised

About us: 

Queen’s Park Community Organisation is a grassroots organisation and registered charity (1199226) targeting the most deprived areas in Bedford. We have four objectives, Welfare, Capacity Building, Recreation and Relief of Poverty. As a Bedford Charity, we empower local people to make a difference by building bridges between communities, schools and organisations via our 3 current programs:

· Advocacy and outreach service

· Building capacity & increasing building community resilience

· Youth program

Key Responsibilities:

· Make, answer and direct phone calls.

· Organise and schedule appointments and events

· Plan meetings and take detailed minutes.

· Write and distribute emails

· Put together Newsletter (Mailchimp)

· Design posters & Banners (Canva pro)

· Update website (training provided)

· Create post for social media (Facebook, X, Instagram and Tik Tok)

· Assist in the preparation of regularly scheduled reports.

· Keep database up to date

· Maintain contact lists.

· Act as the point of contact for internal and external clients.

· Take note of staff and Trustee meetings.

Terms and conditions:

· The post is based on a full time equivalent to 37.5 hours.  (Pro Rata)

· Evenings and weekends’ availability is crucial. Time off in lieu can be taken. No overtime is payable for this position.

· There will be 28 days holiday per annum plus public Bank Holidays.

· Generous employer pension contributions

· Please note that all jobs are offered subject to enhanced Disclosure and Barring Check.

Note this post is funded by the National Lottery and the Harpur Trust.

Hours: 16.5 hrs Monday to Friday or flexible working a possibility

Salary: FTE £23,698.40 (Pro rata £10,476.18)

Location: Home Based

Probation: 3 Months

Closing Date: 15th December 2024

Interview date: 7th January 2025

Reports to: Director

Role Title: Reporting and Analysis Manager

Salary: £46,537 to £47,822

Location: London

Tenure: Permanent Full time

ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.

Are you a keen advocate of women and girls’ rights in emergencies?

Are you ready to revolutionise the way data shapes strategy and decision-making in the non-profit sector?

Then we'd love to hear from you!

ActionAid UK is seeking an innovative and analytical Reporting and Analysis Manager to lead the charge in transforming supporter insights into actionable outcomes that empower our mission to create a fairer, more equal world.

This is a role for someone who thrives on turning complex data into compelling narratives and actionable insights. With a focus on innovation and collaboration, you’ll lead the Reporting and Analysis function, harnessing the power of data to strengthen ActionAid’s fundraising performance and supporter engagement strategies. This role will be heading up the Reporting and Analysis Team part of the Data Team, this consists of  three sections: Data Warehouse, Data Management & Reporting and Analysis. Championing informed decision making based on analytical insight and evidence as well as proactively engaging with staff to make the best use of the insights provided by reporting and analysis, challenging employees to seek improvement in performance identified through analysis

Why This Role Is Exciting:

-Innovate with Impact: Use cutting-edge tools like SQL, Python, and Power BI to create dynamic reports and forecast models that inform strategic decision-making.

-Lead with Purpose: Manage and coach a Reporting Analyst to deliver high-quality insights, ensuring our fundraising strategies are driven by evidence and expertise. 

-Collaborate to Transform: Work cross-functionally with teams across ActionAid to influence and improve supporter engagement, while maintaining a digital-first, supporter-centric approach.

-Shape the Future: Use your data expertise to challenge, inspire, and guide colleagues, embedding a culture of data-driven decision-making across the organisation.

What We’re Looking For:

-Advanced knowledge and experience with SQL, Power BI, and Python to deliver impactful reporting and analysis (DAX to build dynamic reports in Power BI including semantic model design)

-Expertise in using data to influence fundraising and marketing strategies in a non-profit or similar environment.

-Exceptional communication skills, with the ability to bridge the gap between technical teams and non-technical stakeholders.

-A proactive and collaborative mindset

-Strong statistical knowledge and experience developing model-based analyses (regression, survival, clustering etc)

 

The successful candidate will have strong statistical knowledge and experience developing model-based analyses (regression, survival, clustering etc), playing a crucial role in developing and maintaining a suite of supporter data reports, analysis and models to help build our understanding of ActionAid’s supporters and fundraising performance, and to use this insight to influence, improve and challenge fundraising and supporter engagement strategies. 

Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.

Additional Information:

Diversity, Equality, Inclusion and Belonging:

Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly

celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.

AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.

Referencing and Safeguarding:

All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism

 

finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.

ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.

Working practices:

ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.

ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in- office attendance on all days and if so, these will clearly be marked as in-office

roles.

Please note that ActionAid UK does not offer fully remote working

options. We encourage you to discuss hybrid working expectations at interview.

Recruitment Processes:

Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.

If we receive a very high response, we may close the vacancy early and will not accept further submissions.

As the SRH Services Manager, you will lead METRO’s London-based SRH services, overseeing a range of programs including sexual health clinics, outreach, and youth engagement. 

Role 

You will manage and oversee the daily operations of the Sexual Health Office (SHO), including staffing, results management, and helpline services. You will lead and develop a team of staff, providing supervision, training, and performance management. 

You will also be responsible for overseeing the implementation and evaluation of sexual health programmes, including the NCSP (National Chlamydia Screening Programme) and C-card (condom) schemes. You will work closely with other colleagues in our communications team to facilitate this. 

You will support engagement and reach targets for the NCSP and the C-Card programmes which we deliver across a number of London boroughs; towards this aim you will manage a small team of lead and frontline workers. This will also involve regular engagement with professional partners including commissioners, and can mean occasional support of frontline work (including facilitating outreach independently). 

You will oversee the Young Greenwich sexual health team in the Royal Borough of Greenwich, supporting a range of outreach, youth hub engagement, 1:1 support, and training throughout the borough. You will ensure that you work closely with other managers at METRO who are delivering Young Greenwich work, as well as with our Young Greenwich partners at Oxleas NHS Foundation Trust and Charlton Athletic Community Trust.

You will also have oversight and responsibility for analysing performance against KPIs and writing high quality reports for external stakeholders, including our funders and commissioners. 

Permanent

37 hours per week, over 7 days, to include Saturdays and/or Sundays

£25,253.25 start with progression up to £25,963.02

Location: St MaryChurch, Devon

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

Do you like being creative? Or looking for a hidden treasure? Have you got Retail/Management experience? Are you looking for a new challenge in 2025?

We are looking for a Shop Manager to lead our team in the St MaryChurch Shop, Devon, you will be working in a creative environment, working with donated goods to maximise sales and net contribution.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. You will need to be driven and focused on making money, and have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Shop Manager you will manage 2 Assistant Shop Managers along with a team of diverse Volunteers, you will need great people skills and be confident at working with people from different backgrounds creating a welcoming and positive experience for all of our staff, volunteers and supporters.

If you have what it takes to work hard but have some fun along the way then this is the place for you.

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Thursday 19th December 2024. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Thursday 5th December.

Interviews will be held on a date to be confirmed.

IN2

LOCATION: Across Citizens Advice Hammersmith & Fulham sites with some hybrid working following the completion of successful probationary period.

Citizens Advice Hammersmith and Fulham is recruiting for Advice Services Managers, who will be responsible for the supervision, quality and monitoring performance of the advice and information team. This busy and varied role will rely on your ability to mutli-task and bring out the best in paid and volunteer staff, to ensure the highest quality of advice across our many and varied projects. Working as part of a team with other Advice Services Managers, you will also be responsible for all aspects of risk relating to advice delivery, complaints handling, safeguarding and GDPR.

It is essential that you have the required management skills and a good understanding of the main advice enquiry areas including welfare benefits, housing, debt, and employment as well as a combination of the following attributes:

• Excellent and effective communicator
• Experience in managing and developing staff and volunteers
• Ability to manage multiple tasks and assess priority order
• Ability to research, analyse and interpret complex information

Experience of working with colleagues to maintain a positive working and learning environment, ensuring equality and diversity principles are upheld
If you are an experienced Generalist Advisers, and don’t have all the skills required, please consider applying as we are willing to consider appointing the right candidate as a training and development role.

To find out more please visit our website via the apply button

What we can offer you:

We value our people and can offer a supportive culture within a high performing and award-winning organisation. 86% of our workforce recommend us as a place to work. We are committed to being an inclusive employer and workplace to represent the diverse communities we service. We are committed to increasing our diversity and whatever your background, we welcome your application. We offer an attractive remuneration package with excellent terms including:

• Generous holiday entitlement starting at 25 days per year (in addition to bank holidays) and rising to 30 days with long service
• Learning, development and personal growth opportunities
• Mental health and Well-being support helpline

Closing Date: Midnight 1st December 2024
Interview & Test: Week Commencing 2nd December 2024

We will interview on a rolling basis. We reserve the right to close the applications earlier if suitable candidates are found so encourage early applications.

Why work for us?

As a new Government has stepped into power – it could not be a more exciting time join the Policy and Advocacy team. CARE International UK is embarking on a new engagement strategy to realise how the UK can make meaningful progress on tackling a key driver of global instability – gender inequality. This is an exciting opportunity for any Public Affairs specialist or campaigner keen to work across Westminster to ensure that the UK Government reclaims its role as leading advocacy for women and girls on the global stage. The role brings with it the opportunity to work with a wide range of stakeholders, from MPs and decision makers, to CARE Internationals wide-ranging programme experts, and across our network of feminist leaders from global majority countries and movements within the UK.

At CARE International UK we affirm the dignity, potential and contribution of participants, donors, partners and staff. Our actions are consistent with our mission. We are honest and transparent in what we do and say and accept responsibility for our collective and individual actions. We work together effectively to serve the larger community. We constantly challenge ourselves to the highest levels of learning and performance to achieve greater impact.

About you

We are looking for confident self-starter, with robust experience in influencing the UK Government, who is passionate about social justice, gender equality and furthering the UK development aims. The successful candidate will have experience working with the UK Parliament and high-level decision-makers, along with a deep understanding of the machinery of government and parliamentary procedures.

Excellent project management and the ability to effectively build, manage, represent and work within networks and coalitions for lobbying and advocacy purposes is essential. We are looking for someone who can hit the ground running, with experience of designing and managing campaigns/campaign tactics for social or political change, and bringing an organisation along with them.

About the role

Reporting to the Head of Policy and Advocacy, the role will be CIUK’s go-to on all things Westminster. The role will lead on the development and implementation of CIUK’s Parliamentary Engagement Strategy and support the delivery of the team’s wider political influencing by building relationships with key Parliamentarians, gathering political intelligence and insight, advising senior staff on CIUK’s approach to Westminster and beyond.

The Public Affairs and Engagement Manager will drive forward an exciting new opportunity to embed CIUK’s programmes and evidence base on women’s voice and leadership into creative tactics to influence and engage UK decision makers. In particular, the role will be responsible for driving a new Parliamentary Engagement x New Power Strategy that seeks to connect feminists, activists and grassroots leaders with decision-makers in the UK.

The role is also responsible for supporting alignment of CIUK’s global and domestic influencing by overseeing CIUK’s strategic partnership with Centenary Action – a coalition housed by CIUK and headed up by CIUK Senior Adviser Helen Pankhurst. The role will also involve leading elements of CIUK’s strategic engagement in coalitions and INGOs including BOND, GADN and GAPS to coordinate for greatest impact. 

About CARE

CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.  We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.

Safeguarding

CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy (link here) and our Code of Conduct (link here). They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.

Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:

- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme (link here).In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment. 

- appropriate criminal record checks (including a Bridger check, link here).

By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.

Equality and Diversity

We are committed to Equality and value Diversity.

We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please do get in touch by sending an email to our HR team.

We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.

Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK.

Closing date: 1 December 2024 at 11pm

Interview date: 9 December 2024

A fantastic charity providing services to unpaid carers are looking for a Senior Service Manager, based in Surrey.

Location: Leatherhead in Surrey, with some working from home and within the community across Surrey

Salary: Circa £32,000

As Senior Service Manager, you will direct the strategic requirement, operational care standard and continuous improvement of services to the charity’s clients, the unpaid carers, across Surrey.

Key responsibilities include:

• Managing the Service Managers – ensuring operational excellence and compliancy within your allocated sector
• Collaborating with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations & Registered Manager
• Continuously aspiring to revolutionising the care and support provided to clients
• Providing expert leadership around Safeguarding Concerns and being a role model for
• other members of the operations management team
• Monitoring service provision - ensuring gaps and under contract hours are resolved and resources are being maximised with regards to impact on overall delivery of hours.
• Co-producing and implementing strategic plans for the delivery of care services for unpaid carers in alignment with the business plan.

The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 or 5 in Health and Social Care (or the willingness to commence in this qualification with 3 months).Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs and have a thorough understanding of the needs of unpaid carers.

CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!

Please note, only successful candidates will be contacted with further information.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Service Manager - Oxfordshire

Location Oxfordshire
Discipline: Care and Support
Job type: Permanent
Salary: £39,140
Expiry date: 4 Dec 2024 23:59

Are you looking for a meaningful career? Would you like the opportunity to become a dedicated Manager, helping individuals with learning disabilities live the best life possible?

We are one of the largest learning disability charities in the UK, supporting over 2,500 people through our friendly, supportive, creative and diverse teams.

Join us as a manager with Hft in Banbury, Oxfordshire and you’ll develop your social care career with one of the leading names in the sector. You’ll go to work each day knowing you can make a real difference to the lives of adults with learning disabilities.

What’s in it for you?

We offer a range of benefits and career development opportunities. We’ll give you a comprehensive induction, full training and support along the way. With Skills for Care accreditation we are committed to investing in you to ensure you have the specialist skills and expertise needed to support people to live the best life possible.

As a ‘Gold’ standard Investors in People accredited employer, we are committed to supporting colleague wellbeing as a priority. Within this, all Hft employees get access to TELUS Health – the world’s biggest 24/7 colleague counselling and support service. It is completely free for all colleagues to use in complete confidence, whenever and however they want to access it.

We offer

- Annual Leave: 33 days (including 8 days statutory bank holidays)
- Training: Access to award winning training and development
- Wagestream: Allows you to flexibly access your pay throughout the month and utilise a range of financial support, through its dedicated app
- Aviva Digicare + workplace: Access to wellbeing services including health checks, Digital GP and mental health support.
- Discounted mobile ‘phone contracts. As an Hft employee, you’ll be able to take advantage of Vodafone’s Employee Advantage programme, giving you up to 30% off.
- Care Friends: Employee referral app – earn money for referring your friends to work for Hft.
- Free life assurance – 3 x your annual salary
- and more..

What will you be doing?

As a Service Manager at Hft, you’ll be supporting adults with learning disabilities to live the best life possible. You will be a role model to others through demonstrating excellent support to those we support and you will help the Regional Service Managers to coach, support and manage staff teams effectively. You will be responsible for nurturing and inspiring those coming to work for Hft to help ensure we have the best staff teams offering great support services. This role also offers great opportunities for career progression to help you develop your knowledge and skills.

The purpose of the role is to assist the Regional Service Manager by holding delegated responsibility in key areas of the day-to-day running of the registered service. You will also have the responsibility to manage the performance of your team; including your team’s delivery of care and support which promotes dignity, wellbeing and independence and a person-centred culture.

Alongside the Regional Service Manager, you are responsible and accountable for monitoring, maintaining and providing the highest standards of clinical and personal support and service delivery, while promoting independence and choice to the people supported in the service.

As a senior member of the team, you will promote and lead good practice at all times, doing all you can to make sure that the people we support and their colleagues come to no harm and that the people we support are satisfied with the level of support they receive by acting as an exemplary role model.

As a Service Manager, flexibility is important for both you and for the service. We provide 24/7 support to some people, so you will need to have flexibility to take your turn on the on call rota. In emergencies you may need to go into the service, including at nights, weekends or a bank holiday.

A full UK driving licence, with access to your own vehicle, is essential for the role.

About you

- You will have experience supporting adults with complex learning disabilities.
- You need good IT skills and experience of maintaining records to be a success in this role.
- You will have knowledge of CQC regulations
- You need to hold a Level 5 Diploma in Leadership and Management for Adult Care (or acceptable equivalent) OR have the ability to achieve this within 18 months of appointment.
- You will have detailed knowledge of Health and Safety issues, and Safeguarding regulations
- If you have the passion for delivering high quality care and support services to people with learning disabilities and you want to make a difference to enable people to live a more fulfilling and independent life – then this is the role for you. 

For more information on the role and responsibilities, please refer to the job description & person spec.

STRICTLY NO AGENCIES PLEASE

We reserve the right to close this vacancy early should we receive sufficient applications.

Hft's usual terms and conditions apply. Hft is committed to equal opportunities and welcomes applications from all sections of the community. As a Disability Confident Employer, Hft is helping to ensure that disabled people have the same opportunities to fulfil their potential and realise their aspirations that people without disabilities do. Successful applicants will need to undertake an enhanced disclosure check against the Disclosure and Barring Service (DBS). Having a criminal record may not bar you from employment.

REF-217 898

JOB DESCRIPTION

Job title: Academic and Membership Assistant

Contract: Part time, equivalent to 4 days/20 hrs per week.

Flexibility regarding working pattern, could be worked across 4-5 week days.

Contract: Permanent. 

Salary:  £23,198 pro rata (£29,000 full time equivalent)

Manager: Director of Psychotherapy. The role is assisting both Directors of Psychotherapy and Counselling.

Location: Working hybrid with a combination of required presence at the centre in London and remote working. To be agreed with the Directors.

ABOUT THE ORGANISATION

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups and organisations. We are a dynamic charity that runs, accommodates and supports a number of counselling, psychotherapy, personal and professional development courses and a range of therapeutic practices that enhance mental and psychological wellbeing.

Gestalt is a life-changing approach to life, counselling and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills and strengths.

Our vision is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives

Our Values In Practice

Diversity, equality, inclusion and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection and learning. It is integral to who we are and how we work and study together. 

Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work and learn authentically and meaningfully. Feel seen, heard and included.  

Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.

Community, awareness and personal responsibility: We are a community of staff, students, practitioners and clients; working, studying and accessing therapy at the centre. Individually and collectively, we’re responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.

ABOUT THE JOB

Job Purpose 

We’re looking for an exemplary administrative and people-oriented person who will be administratively supporting the two Faculty Leads: the Director of Psychotherapy and the Director of Counselling. An important role in the organisation with responsibilities towards the Leadership Team.

An important member of the office team, working in a welcoming and supportive environment with opportunities to learn and grow on the job. 

Main areas of work and responsibility

• Academic and Personal Administration Support to the Faculty Directors of Psychotherapy and Counselling
• Coordinate and support projects and workstreams the Directors Lead on: including overseeing and managing the Counselling and Psychotherapy programmes and faculties, quality assurance and reporting to accrediting bodies and Gestalt Centre membership and accreditation.
• Provide administrative support and coordination of the Gestalt Centre membership and membership cycles.  Including  UKCP reaccreditation processes: coordinate membership renewals and reaccreditation processes from beginning to end, liaise with members, maintain systems and update the membership Directory. In association with the Director of Psychotherapy and the Director of Counselling
• This role resides in the wider course\academic admin team and as/when directed is expected to support/liaise with the admissions and registration team.
• Organise, co-ordinate and provide administrative support for meetings with faculty, Gestalt Centre colleagues, UKCP, BACP, the university and exam Boards, and other external meetings as required in relation to the academic, membership or regulatory functions of GC.  In association with the Director of Psychotherapy and the Director of Counselling
• Prepare meetings set up, information and any required papers in advance. Organise dates, taking and sending out minutes and coordinate follow-up actions ensuring progress and completion.
• Prepare, format, edit and update communications, presentations and reports for internal and external audiences to a high standard – including for meetings with the Faculties, the Executive, UKCP, BACP or the university.
• Work closely with both Directors on the production and content of the various Professional Training Programme Handbooks, including managing version control and ensuring accurate information within and to time.
• Provide a professional first and secondary point of contact and as and when required liaise with the Directors to respond to emails or phone calls and other communications, including the preparation of acknowledgement responses and follow-on actions.
• Carry out responsibilities with due regard to the Gestalt Centre policies and procedures
• Wider office team support such as reception/admin cover or support with events –  as and when occasionally required.

PERSON SPECIFICATION

You will be friendly, approachable, and collaborative with a positive flexible ‘can do’ attitude. We are a small, dynamic and busy organisation and as you’ll be part of the Gestalt Centre family, you’ll need to be able to work well with the rest of the team and independently, on your own initiative as and when needed. You’ll extend your friendly manner to our students and clients as excellent customer service would be important to you. You’d also have a good eye for detail and be good with numbers as you’d also be working with databases and finance.

The role is diverse and flexible with opportunities to learn and acquire new skills in a supportive environment.

Key Competencies and qualities

• Educated to degree level or equivalent with good English and Maths or equivalent
• Excellent organisation and planning skills and experience including balance competing demands; prioritise effectively; and effective ability to forward plan and work to tight deadlines.
• Excellent communication and interpersonal skills, including conveying information clearly and adjusting approach, language and action to suit varying situations. Including some familiarity with communication utilising EDI considerations in relation to adult students and teaching staff.
• Confident, calm, diplomatic and confidential, with a mature, proactive, problem-solving and flexible approach to working in a dynamic busy setting.
• Excellent attention to detail and good with working with numbers and basic statistical data.
• Good working knowledge and experience of databases and online systems administration, including information and files management.
• Experience and able to work well with senior professionals and in a positive professional matter.
• Able to plan and organise own work effectively, managing interruptions and achieving good work performance in a busy setting.
• Reliable and collaborative approach to working with kindness and respect.
• Able to work with confidentiality protocols and expectations, and seeking guidance when needed, and in line with the Gestalt Centre policies and practice.
• Able to work effectively with others and on own initiative
• Experience working well with data protection, confidentiality, and safeguarding; and some understanding of applying ethical considerations
• Good working knowledge of Microsoft 365 and all Office applications; SharePoint and MS teams
• Commitment to Equal Opportunities and Equality, Diversity and Inclusion, across the work of the role.
• Understanding and open minded about mental health, emotional and psychological wellbeing.
• Preferably experience working within an educational, training or therapy training setting
• Able to start as soon as possible.