Community Fundraising Jobs

We are looking for a supporter-centred person to join our wonderful community fundraising team to support with our ambitious plans to expand and develop the community programme and portfolio. This includes supporting the team in developing relationships and increasing activity and income while continuing to deliver excellent supporter care to our incredible fundraisers.

About this job

As a Community Fundraising Assistant you will:

• Manage the fundraising inbox and provide effective and efficient support to the community fundraising team.
• Provide excellent supporter care to ensure we provide the best supporter experience whether on the phone, by email or in person.
• Support on key events and activities including our PAW Patrol on a Stroll mass participation event and sporting events, such as the Great North Run and London Marathon.
• Carry out administrative tasks, such as updating records on the database, coding donations and liaising with our Gift Processing team.
• Manage packs and fulfilment process for Dogs Trust community fundraisers.
• Attend fundraising events as a representative of Dogs Trust, including at weekends and out of hours.

About you

With experience or knowledge in a fundraising, supporter services, or customer service role you will be a skilled communicator and have an ability to prioritise and manage several different projects at one time. You will be expected to attend events on some weekends which may require travelling and overnight stays.

About the team

The Community Fundraising team is part of the Individual Giving department in the Fundraising and Marketing Directorate. The IG department brings in approximately £88m per annum through regular giving, one off gifts, prize led fundraising, community and events and legacy and in memory. Our collective ambition is to build on our already successful portfolio of fundraising products and grow and diversify our income by 25% over the next five years, through engagement and value exchange.

About Dogs Trust

We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

Who we are:

Muslim Aid is a UK faith-based international development organisation that provides support to communities around the world affected by disasters, conflict, or endemic poverty without regard to their social, religious, or ethnic background. 

Established in 1985, Muslim Aid has facilitated the engagement of the British Muslim and non-Muslim community in support of its work in a variety of ways. Over the years, its humanitarian work has included responses to major crises around the world including, famine in East Africa, earthquakes and flooding in Pakistan and Bangladesh as well as conflicts in Syria and Yemen. 

We place strong emphasis on long-term development projects that build the capacity of local people to help themselves. In addition to the 5 country offices worldwide we also work with multiple partner offices focusing on sustainable Development Programmes and providing humanitarian relief during times of crisis.

Summary of the role:

The Community Fundraising Volunteers Coordinator will drive and enhance fundraising efforts for Muslim Aid by planning, coordinating, and executing innovative fundraising events and campaigns across regional and national levels. This position involves deep engagement with the Muslim community and various stakeholders to maximise fundraising opportunities and achieve financial targets.

The post holder will ensure that all activities adhere to regulatory standards and organisational promises, effectively represent the organisation in public forums and live appeals and manage productive relationships with external partners to optimise outcomes. Additionally, the post holder supports strategic campaign planning and evaluation, ensuring continuous improvement and compliance with legal frameworks. The incumbent is expected to be flexible, with readiness to travel and adapt to unsociable hours as needed to meet the demands of the role.

About the Role:

1. Collaborate with the Community Fundraising and Volunteers Manager on developing national campaign plans that support the Fundraising strategy to meet agreed income targets.
2. Map donor markets to identify opportunities for targeted activities and areas/issues that could impact income.
3. Develop activities that can optimise income through various community and innovative events, meeting agreed financial targets whilst remaining within budget.
4. Map evaluation and lessons learned from fundraising campaigns/activities that can be used to develop future approaches that improve planning time, reach, delivery and return on investment.
5. Partner with the communications and digital departments to ensure all messaging is on brand, engaging and reaching the audiences needed to drive awareness and income.
6. Partner with the Facilities and Volunteers Department to deliver bespoke national recruitment campaigns aimed at increasing the number of fundraising volunteers around the UK available to deliver activities/events.

About You:

To be successful in this role, you will need:

1. Bachelor’s degree in Business Administration, Marketing, Communications, Nonprofit Management, or a related field.
2. Experience in building a fundraising portfolio and securing income across a range of fundraising disciplines, especially from universities, mosques and volunteers.
3. Proven experience in Community Fundraising and volunteer coordination.
4. Able to inspire people and to develop long-term relationships, with the gravitas to gain the trust and respect of relevant internal and external stakeholders.
5. Excellent communication and interpersonal skills.
6. Able to refine and implement plans to increase activity/campaign effectiveness.

Why you should apply:

Join Muslim Aid as a Community Fundraising Volunteers Coordinator and drive impactful fundraising through innovative events and campaigns. If you’re passionate about community engagement, building relationships, and making a difference, this is your chance to contribute to a mission-driven organisation. Apply now and be part of meaningful change!

Benefits you will enjoy working for us: 

• 25 days annual leave + 4 Privilege days
• Hybrid working
• Paid time off for medical appointments 
• 2 hours lunch break on Fridays 
• Time off in Lieu (TOIL) 
• Pension Scheme

How to apply:

To apply please submit your cover letter (no more than 1 page) and CV. 

Are you a strategic and innovative fundraising leader or marketeer looking for your next challenge? Do you have the vision, expertise, and passion to drive income growth and make a real difference for seriously ill children and their families?

As the Public Fundraising Lead, you will play a pivotal role in creating and delivering our new Public Fundraising Strategy, leading on Individual Giving, Legacies, Community & Challenge Events, and In-Memory Giving. You will develop innovative campaigns, introduce new fundraising products, and grow sustainable income streams to ensure we can continue to make dreams come true for seriously ill children.

Key Responsibilities

�� Leadership & Strategy – Develop and implement a Public Fundraising Strategy, Marketing Plans, and KPIs to drive income growth.
�� Individual Giving – Create new fundraising appeals, campaigns, and regular giving products to secure five and six-figure income results.
�� Legacies & In-Memory Giving – Develop and promote a Legacy Giving programme, including Gifts in Wills campaigns and online tribute funds.
�� Community & Challenge Events – Lead and support the team to grow participation and income from events, with a focus on innovation, including virtual and gaming-based fundraising.
�� Wish Family Engagement – Inspire and engage Wish Families to support the charity in a sensitive and meaningful way, creating tailored communications and fundraising opportunities.
�� Stewardship & Retention – Develop donor journeys, stewardship strategies, and data-driven insights to increase supporter retention and lifetime value.

About You

We are looking for an experienced and ambitious fundraising professional who:
✅ Has a strong track record of delivering income growth across Individual Giving, Legacies, and Community Fundraising or transferrable skills in a marketing role.
✅ Is a creative and strategic thinker, with the ability to develop and implement innovative fundraising products and campaigns.
✅ Has leadership experience, with the ability to inspire and manage teams, interns, and volunteers.
✅ Is data-driven, with expertise in donor insights, segmentation, and campaign performance analysis.
✅ Has exceptional relationship-building skills, able to engage donors, supporters, and internal teams to drive fundraising success.

Why Join Us?

✨ Be part of an inspiring and passionate team making a real difference in children’s lives.
✨ Lead on an exciting period of growth and innovation.
✨ Competitive salary, benefits, and opportunities for professional development.

If you’re ready to take on a rewarding leadership role and help shape the future of fundraising at Rays of Sunshine, we’d love to hear from you!

The Royal Marsden Cancer Charity raises money solely to support The Royal Marsden, a world-leading cancer centre. We ensure our nurses, doctors and research teams can provide the very best care and develop life-saving treatments, which are used across the UK and around the world.

From funding state-of-the-art equipment and ground-breaking research, to creating the very best patient environments, we will never stop looking for ways to improve the lives of people affected by cancer.

We are a very ambitious organisation which has gone through transformational growth over the past five years. Alongside funding an existing programme of world-leading research, treatment and care, the Charity completed its largest capital appeal to date, successfully raising £70 million to build the Oak Cancer Centre at the hospital’s Sutton site, which opened in summer 2023.

We have exceeded our fundraising targets, over the past three years, raising over £90m against a target of £83m and making over £82m in funding available to The Royal Marsden. However, with one in two of us expected to develop some form of cancer, it is essential that we go even further in our fundraising efforts to support the essential work of The Royal Marsden. Therefore, we have recently launched our most ambitious strategy yet, that will see us raising at least £215m over the 5-year period.

The Charity is committed to raising £150 million, through a major fundraising appeal, for a new major development project in Chelsea, which will launch in 2025/26. There is also an extensive portfolio of engaging projects outside of the capital appeals, that help to support all aspects of the hospital’s work to improve the lives of cancer patients.

Working for us offers you a challenging and rewarding career, as well as the chance to really improve the lives of those living with cancer. The Community Fundraising team stewards some of our most dedicated supporters, who organise events and bring their networks together to raise up to six figure sums. We build long lasting relationships with individuals as well as community groups, schools and corporate organisations to raise millions for Charity every year.

This role will play an important part in the engagement of community supporters, identifying new prospects and effectively stewarding existing supporters. You will be a high performing fundraiser with experience of delivering income growth through effective relationship management. You will be ambitious and proactive and relish the opportunity to support the Charity to achieve its ambitious goals.

The Community Fundraising Assistant supports individuals and organisations raising funds for MSF, ensure the safe processing and acknowledgement of donations and the administrative processing tasks related to community and corporate fundraising, ensuring supporters have the best possible experience with MSF when raising funds for our work. They also provide stewardship and support to companies carrying out employee fundraising in the workplace, and for companies who chose MSF as their Charity of the Year.

The Community Fundraising Assistant plays a vital role in supporting a dynamic programme of MSF challenge events, community fundraising initiatives, and in-memory or tribute donations.

This position is essential to the smooth functioning of the Community, Events & Tributes team, ensuring efficient administrative processes, such as banking and donor acknowledgment, and financial reconciliations. The role also involves providing guidance and assistance to event participants and community fundraisers, offering excellent supporter care to help elevate donations and build lasting relationships.

A key aspect of this role is responding with sensitivity and empathy to donors making in-memory or tribute gifts, ensuring that their needs are met with care and attention.

By delivering exceptional stewardship, the postholder will foster ongoing support and engagement, encouraging repeat donations.

The Community Fundraising Assistant will work collaboratively within the team, supporting day-to-day operations and helping to create a seamless and rewarding experience for MSF’s community of supporters.

DEPARTMENT: Fundraising

HOURS: 37.5 Hours Per Week (Monday - Friday)

LENGTH OF CONTRACT: Permanent

LOCATION: London - Hybrid

SALARY: £31,092.77 per annum

Internal grade: 12.1

Community Fundraising Officer, South 

Hours: Part-time – 21 hours per week

Location: Hybrid Working with a minimum of one day a week working from Head Office (based near the city in London)

Reports to: Community Fundraising Manager

Role purpose: To fundraise for The Sick Children’s Trust through varied community fundraising activities, including supporting family fundraising and third-party events in the south such as but not limited to The Royal Parks Half Marathon. The postholder will be required to forge and develop new fundraising opportunities and relationships with local businesses, community organisations and schools. Ensuring a sensitive and effective supporter journey for new and existing supporters.

Key tasks and responsibilities:

Ø  To cultivate and recruit new and existing supporters and volunteers to participate in a range of third-party events including The Royal Parks Half Marathon and ‘run your own’ fundraising events. To uplift supporter value, steward and retain through the delivery of brilliant supporter care whilst being respectful of potential sensitivities particularly when working with families who are fundraising in memory

Ø  Build and develop trusted relationships when appropriate with families to support fundraising, storytelling and volunteering. Work sensitively and empathetically with this core audience group engendering their long-term support and advocacy of the Charity’s work.

Ø  Maintain contact with and work alongside the House Teams in London with a view to occasional working from the houses. Ensuring the House Teams are aware of any potential volunteering opportunities.

Ø   To work closely and collaboratively with the other two Community Fundraising Officer’s - one based in the south, one based in the north and the Fundraising Assistant based in the south.

Ø  To proactively target independent businesses (outside of corporate partnerships) and schools by going out regularly in the local Community to secure annual income targets set by the Head of Fundraising.

Ø  To develop and forge new and existing relationships with local clubs and associations to secure their support both financially and in raising awareness of the charity.

Ø  Leading on Supermarket charitable schemes, including research, support with copy and applications to reach targets set for this area of income.

Ø  Accurately record and monitor income and expenditure budgets for your area, spotting gaps in income and finding other ways to reach target set

Ø  Create and maintain supporter fundraising information on our Donorflex database to ensure it is up to date and accurate.

Ø   Communicate and work collaboratively with our Communications and Marketing team to ensure maximum press and social media coverage is obtained for The Sick Children’s Trust Community Fundraising activities.

Ø   To work collaboratively with other fundraising departments and the Communications and Marketing team for effective integration of campaigns and activities.

Ø   To represent the charity as and when required to schools, local businesses and community groups in the South, including speaking at events when necessary.

Ø   Carry out office and general duties and tasks to ensure the effectiveness and smooth running of the post holder’s work, team and organisation.

Ø  Duties may vary from time to time as determined by service and business need

Closing date: 7th February 

At Diabetes UK, we are looking for an ambitious and experienced Senior Community Fundraising Manager to join our team and play a crucial role in growing our community fundraising income. This is an exciting opportunity to lead a geographically dispersed team to deliver high-impact fundraising plans across a range of community income streams, with a specific focus on acquiring new supporters.

You will be responsible for developing and executing a strategic acquisition plan that attracts new supporters, including regional corporate partners, individual donors, and expanding our in-memory fundraising programme. By identifying new opportunities and optimising processes, you will ensure the team is working as efficiently as possible to engage and attract supporters in their local area. Your leadership will be key in managing a high-performance team, setting clear objectives, and providing ongoing support to help them exceed fundraising targets.

You will lead a geographically dispersed team to deliver ambitious fundraising plans to increase income over a range of community income streams, develop budgets and performance metrics, develop and deliver a robust acquisition plan for Community Fundraising that identifies opportunities to attract new support from individuals, regional corporates and groups and identify, develop, and innovate processes to ensure we are working as efficiently as possible, to attract and manage new supporters.

Community fundraising is at the heart of Lingen Davies, and we are very fortunate to have a strong tradition of support across our region. Our Community Fundraising Manager will work closely with colleagues across the charity to drive and grow our community fundraising even further, ensuring excellent supporter care and stewardship, and building long term relationships for the charity. Attending a range of community events and networking opportunities to act as the face of the charity, including delivery of presentations, and to raise our profile across the region. You will also form part of the team delivering our major fundraising and engagement events each year.

You will be responsible for maintaining and growing relationships with our community supporters, with a specific focus on supporting our highly effective fundraising committees. These are already established in Shrewsbury and in Montgomeryshire, and we are looking to set up more committees across the region. You will manage a small team of Community Fundraising staff and ensure they have what they need to offer the best possible support to people in our community who wish to support us. There will be a specific remit for this role, initially to build support for Lingen Davies in Telford and Wrekin.

Working to agreed budgets, you will help us to reach ambitious fundraising targets to ensure that we can provide the best possible support for people living with cancer in Shropshire, Telford and Wrekin, and Mid Wales.

You will work with colleagues to develop the use of our CRM system and apply data analysis to support delivery of the role, and to develop future plans and direction. You will be self-managing, motivated, have excellent interpersonal skills and be computer savvy!

We are entering an exciting new phase of growth and development, and this role has grow with us. If you would lke to be part of a team making a real difference to lives in our community, we'd love to hear from you.

Department/team: Community Fundraising, Events and Innovations

Contract: 12 month fixed term, full time

Interview dates: Monday 17th or Tuesday 18th February (virtual)

Annual leave: 33 days (plus eight bank holidays)

Benefits:

• enhanced maternity, paternity and adoption leave, and shared parental pay
  family-friendly policies
• 8% employer pension contribution (Aviva) or opportunity to continue NHS pension
• free health cashback plan (Medicash): employee cover plus up to four dependent children
• 24/7 virtual GP access (UK registered), plus access to Best Doctors
• free, confidential employee assistance programme (Medicash)
• access to a wellbeing app
• flexible working options including hybrid working, flexible working patterns such as part-time, compressed hours, and more*
• learning and development opportunities including bespoke training and access to LinkedIn Learning)
  commitment to employee health and wellbeing.
• We have a Menopause Friendly accreditation and are a Disability Confident employer

Join our Community Fundraising team and play a leading role within key supporter projects to drive growth and improvements to our community fundraising programme.

As a Community Fundraising Manager for Dementia UK you will collaborate with the Senior Community Fundraising Manager to support and implement a fundraising strategy to develop the annual community fundraising budget. You will be responsible for delivering high-value supporter stewardship and fostering strong working relationships across internal Dementia UK teams to advance plans for automating supporter journeys, particularly in partnership with the Database and Marketing & Communications teams.

You will oversee the recruitment, training, and development of staff in accordance with Dementia UK policies and practices, including regular supervision meetings and annual appraisals. You will facilitate regular team meetings and workshops to ensure staff progress towards objectives, providing coaching and sharing skills to enhance staff performance.

Additionally, you will produce regular reports on marketing activities and stewardship performance, monitor financial and non-financial KPIs, and continuously leverage supporter insight data and external trend analysis to identify opportunities for income growth and operational improvements. You will also ensure the maintenance of accurate supporter database records in compliance with Dementia UK’s policies and processes.

To succeed in this role, you will have a proven track record of delivering income across community fundraising streams, and an understanding of effective relationship fundraising techniques. You will be a strong motivator with experience in using a relationship database to support, inform and report on fundraising activity.

If this sounds like you, join us now and be part of a team dedicated to making a real difference in the lives of those affected by dementia.

Our culture

In addition to a competitive salary and a generous benefits package, we truly value our people. It’s important for us to create a working environment that looks after our workforce to support them in achieving their full potential. You will become part of a diverse and dedicated team who are supported to use and develop their skills. We recognise and value the key role you will play in delivering our strategic plans for the benefit of those living with dementia.

Our staff have a voice. Representatives from different roles and levels across the organisation positively contribute to and lead on our working groups around health and wellbeing, menopause, and equity, diversity and inclusion.

Dementia UK is proud to welcome everyone. We aim for a truly inclusive culture with talented, diverse teams that represent a variety of backgrounds, perspectives, and skills. We celebrate difference and individuality and encourage everyone to join us and be their whole selves always.

Dementia UK is a Disability Confident Employer. If you’d like support to make an application, contact our recruitment team.

By applying to join Dementia UK, you acknowledge that in the event you are successful for the role, any offer and your ongoing employment will be conditional on you having or obtaining the right to work in the UK.

*Please note that any decision on flexible working is based on business needs 

When you apply for a job at Dementia UK, we will collect certain information about you to process your application and assess your suitability for the role. Further details can be found in our privacy notice.

The Talent Set are delighted to partner with The Royal Marsden Cancer Charity to recruit for a Community Fundraising Manager to join their established and high-performing team. This role is a unique opportunity to join an ambitious and successful organisation with a dedicated and active base of supporters across a broad scope of fundraising products. Key duties for this role include:

· Overseeing a Community Fundraising team of 4 with a diverse portfolio, encompassing individuals, corporates, schools & groups, in-memory and celebration fundraising and DIY.

· Deliver best in class stewardship to develop long term relationships with community fundraising supporters and drive income growth.

· Work with the Senior Community Fundraising Manager and Head of Community Fundraising to agree budgets and overall strategy.

· Identify and develop new fundraising initiatives and audiences to diversify and drive new income growth.

· Attend key fundraising events and networking opportunities to grow and maintain the presence of the Marsden within the community.  

We’re looking for the following skills and experience for this role:

· Broad experience within a community fundraising role, including a strong track record of securing financial support from community fundraising supporters.

· Experience of proactively exploring new avenues of funding from community fundraising supporters.

· A passion and track record of providing excellent supporter stewardship to long-standing and/or high-value community supporters.

· Line management experience and/or mentorship is highly desirable for this role.

To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.

We are committed to diverse and inclusive recruitment practices that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.

Harris Hill are delighted to be working with a fantastic charity to recruit for the Community Fundraising Manager in order to play a pivotal role in sustaining and growing the charity income through innovative community fundraising initiatives. This is a fantastic opportunity to join a dedicated team and make a tangible impact in supporting in charity mission.

As a Community Fundraising Manager you will:

• Develop and implement community fundraising strategies in collaboration with the Director of Income Generation.
• Identify and maximise new fundraising opportunities through events, campaigns, and local initiatives.
• Manage and inspire a team of fundraisers and support officers, fostering a collaborative and results-driven culture.
• Build and maintain relationships with community groups, businesses, and supporters.
• Oversee and support the planning and delivery of fundraising events to ensure success.
• Engage and motivate fundraising volunteers to support the charity activities.
• Work closely with the Communications team to promote fundraising campaigns and share compelling success stories.
• Monitor and evaluate fundraising performance, ensuring all activities align with best practices and compliance standards.

To be successful, you must have experience:

• Proven experience in community fundraising, sales, or a similar role.
• Strong leadership skills with experience managing a team.
• Excellent communication and presentation skills, with the ability to engage audiences at all levels.
• Financial literacy, with experience in budget planning and financial reporting.
• Creative and strategic thinking, with a proactive approach to problem-solving.
• A valid UK driving licence and willingness to travel across the region.

Desirable:

• Knowledge of fundraising legislation and best practices.
• Experience working in the charitable sector.
• Fundraising or management qualification.
• Experience in using fundraising databases.

 Salary: £38,000- £43,000 per annum

 Contract type:Full-time, permanent

 Location- Wellington (Somerset) or Wimborne (Dorset), hybrid working, 2 days in the office

 Closing date: Monday 24th February at 9am

Interview: 1st stage Interview: 27th/28th February

2nd Stage Interview 5th/6th March

Recruitment process: Cv and Supporting Statement to

If this sounds like you, then please do get in touch ASAP!

Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.

As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.

Do you believe everyone should have a place to call home and the chance to lead a fulfilling life?

HARP is a Southend-on-Sea-based charity working to prevent homelessness and help people experiencing homelessness transform their lives. Each day, our staff and volunteers work with individuals to tackle the underlying causes of homelessness, such as poor mental health or drug and alcohol dependency. From supporting people in crisis to helping them take the final steps towards independence and employment, we make a difference to over 1,000 lives every year.

Are you a natural at networking and building relationships with others? Looking to make a real difference in people’s lives?

If so, we would love you to join our Fundraising and Communications Team as a Community Fundraising and Engagement Coordinator

Hours:  Full-Time 37hrs per week

Salary Grade: Point 22-26

Contract type: Permanent

Location:  Head Office, in the community

Work pattern: Weekdays/ weekends

The ideal candidate will have an empathy for homelessness, be a self-motivated leader and first-rate team player.

Closing Date: Wednesday 19th February 2025

Shortlisting: Thursday 20th February 2025

Interview Day: Wednesday 26th February 2025

HARP will provide you with support and training to carry out your role effectively, and to develop your career. Our benefits package includes 25 days annual leave plus Bank Holidays with an extra day of leave awarded after 5 years' service (all pro rata for part-time employees).

HARP participate in an auto-enrolment pension scheme through The People’s Pension. Where eligible, you and HARP will each be required to make a contribution to the pension scheme. Employees will also become members of the non-contributory HARP Death In Service scheme. Full details of the schemes can be given on request.

For further information about the position or informal enquiries please contact Agata Elliott

YOUR MISSION 

SUPPORT OUR COMMUNITY OF LIFE-SAVING FUNDRAISERS 

At Campaign Against Living Miserably, we’re searching for an ambitious Community Fundraising Officer. Your mission? To inspire, support, and help in growing a vibrant network of community fundraisers, turning their passion into action to support CALM’s life-saving work.

• You’ll get to champion our loyal and dedicated community and DIY supporters, as they take on the weird and wonderful; all in the name of CALM.

• You’ll be there for those supporters who are fundraising in memory of a loved one; using your empathy and compassion to build purpose-led relationships.

• You’ll use your administration skills and a donor-centric approach, to provide the best possible fundraising experience.

• You’ll help us elevate our fundraising offer, to encourage even more people to stand with us against suicide.

• You’ll have the opportunity to represent CALM at impactful community events, engaging directly with our supporters.

• Most importantly, you’ll play a key role in preventing suicide and supporting those struggling with life.

SOUNDS LIKE A BIT OF YOU? HERE’S MORE ABOUT THE ROLE

Reporting to the Community Fundraising Manager, you’ll be integral in stewarding and supporting CALM’s DIY and community fundraisers, ensuring their journey with us is meaningful, effective, and rewarding. Collaborating across teams, you’ll identify new opportunities, optimise supporter engagement, and deliver essential administrative processes. 

JOIN THE TEAM AT A REALLY EXCITING TIME 

This is a great opportunity to join the Community Fundraising Team, as we expand our fundraising efforts in unlocking sustainable income opportunities, such as Facebook challenges and community level partnerships. We’ve also been on a rapid journey of growth within the digital space, racking up a number of high profile wins; such as a multi year partnership with Jingle Jam. If you're ready to be a key player in an ambitious team, this is the role for you.

YOUR RESPONSIBILITIES 

CORE

• Contribute to CALM’s Fundraising Revenue targets, through excellent relationship management and supporter care

• Ensure all supporters receive excellent care from CALM, as well as completing all assigned admin tasks with a high degree of accuracy

• Confidently represent CALM at key meeting and events

• Be a data steward for fundraising, ensuring quality data management

SUPPORTER ENGAGEMENT AND STEWARDSHIP

• Steward CALM’s community and DIY fundraisers throughout their journey, including email support, phone calls, social media forums, and event attendance, to: maximise support, fundraising and activation rates 

• Identify high value fundraisers, and work with the Community Fundraising Manager to steward them appropriately

• Support the development of supporter journeys through Marketing Cloud

• Research and help create supporter materials

• Respond to fundraising enquiries in a timely manner

• Ensure all In Memory and Tribute relationships are well managed, with a sensitive and compassionate donor-centric approach applied at all times throughout the journey

• Represent CALM and support the delivery of community and DIY events

• Provide excellent stewardship of community-level creator and gaming-led fundraisers, with support from the Digital Communities and Partnerships Team

• When required, supporting with the delivery of projects and partnerships, such as Jingle Jam

NEW BUSINESS

• Support the development and delivery of marketing plans to recruit fundraisers across community fundraising, including creator and gaming-led fundraising

• Identify new community and DIY fundraising opportunities

• Support CALM applications for partnerships with community organisations 

• Support the team with the development of the Community Pipeline, which includes community organisations such as sports clubs, RAG societies, and giving groups and provide high level account management should we win them

• Work collaboratively with other departments within the Fundraising Team to maximise opportunities where possible

• Support the delivery of CALM’s social media fundraising (e.g Facebook)

ADMINISTRATION

• Maintain records for community and DIY fundraisers on our CRM, Salesforce

• Ensure data from various platforms is processed, for example: JustGiving, Tiltify and MuchLoved

• Help to optimise our data management processes

COLLABORATIVE WORKING

• Continually develop knowledge of wider fundraising sector and best practices

• Support the wider Fundraising Team and its overall goals and objectives

• Represent CALM at events including some evenings and weekends

• Take on other duties where appropriate, as discussed with your manager

YOUR PROFILE

Essential 

• You have a good understanding of community and DIY fundraising

• You have experience of working with a CRM database (preferably Salesforce)

• You have experience of working with Fundraising platforms such as JustGiving

• You have a proven track record of working to and meeting financial targets

• You have good experience delivering excellent supporter care

• You have the ability to manage difficult or emotional conversations with consideration and empathy

• You have an awareness of why people choose to support CALM

• You are willing to work occasional evenings and weekends as required

• You have a track record of identifying and cultivating new fundraising business

• You have excellent copywriting skills to produce marketing and stewardship materials

• You will be a positive ambassador for CALM, working in line with our ethos, policies, and branding

• You have excellent IT skills. Ideally with experience of G-suite but this part isn’t essential

• You have a proven ability to organise a busy workload and prioritise effectively

Desirable 

• You have experience of supporting marketing plans to increase recruitment

• You have a track record of writing and submitting successful funding applications - for example Charity of the Year partnerships 

• You have a good understanding of content creator-led fundraising (e.g. streaming and videos), either professionally or through your personal life, including experience with platforms such as Discord, Twitch, and Tiltify

• You understand issues around mental health and suicide

• You will be comfortable public speaking at community events

Why work for us?

Reports to: Community Fundraising Manager 

Contract:  Full Time, Permanent

Benefits: Unlimited annual leave, Healthcare cash plan, 6% pension contribution, therapeutic services (after completion of probation), hybrid working & nine day fortnight

Based: London Waterloo twice a week (Wednesdays and Thursdays) / Remote Working (Mon, Tues & Fri), 9.30am - 5.30pm.

Salary: £30k - £33k 

A work environment that values creativity, personal growth and collaboration.

Salary: £50,000 - £53,800
Contract: Permanent, full-time
Location: London, hybrid
Closing Date: Rolling
Benefits: 34 days annual leave (inc. bank holidays) with option to buy or sell 5 additional days, 6% employee pension contributions, health plan scheme

We are thrilled to be looking for a Community Fundraising Manager to join the incredible team at Versus Arthritis, an amazing charity delivering world class research & services and campaigning on issues that matter most to people with Arthritis.

As Community Fundraising Manager, you will lead the Community programme, providing strategic leadership with regards to community fundraising across the organisation and working closely with the innovation team on product development. There is huge potential for growth and the team are invested in implementing and developing exciting new propositions within virtual and mass participation, regional fundraising, community corporate.

This is an excellent role for someone to dig their teeth into and lead the exciting development of a community programme with a wealth of potential.
To be a successful Community Fundraising Manager, you will need:

• Significant proven track record in community fundraising and/or supporter engagement
• Experience in developing and delivering strategic growth plans in community fundraising
• Strong management and leadership skills, engaging and influencing at higher/peer level

If you would like to have an informal discussion, please call Jake on 02030 062787 or email your interest along with your CV to [email protected]

Ashby Jenkins Recruitment are a specialist charity recruitment agency, we use our extensive sector knowledge and experience to match candidates to the most suitable roles. We take a relationship-led approach to recruitment, working ethically, supporting people to find their perfect role within the not-for-profit sector. 

We are passionate about improving equality across the sector, you can read more about our commitment to diversity here. 

If enough applications are received the charity reserve the right to end the application period sooner.