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Job title: Senior Digital Project Manager
Responsible to: Head of Digital and Content Contract: 18 months
Location: Home based or hybrid office-based (Vauxhall). Some travel across England and Wales.
Working hours: Part-time – 28 per week
Salary: £42,000 per annum plus £3,323 London weighting if applicable (pro rata to part-time)
Valued Recruitment are working exclusively with a fantastic organisation who support carers and their families across the UK.They help carers to build communities of support and action by connecting families locally and across England and Wales. The charity support, connect and campaign – to keep families stronger by keeping them together.
About the team:
This is an exciting role, joining our newly formed Digital and Content team. As the organisation continues to invest in its digital estate to support organisational goals, the role of Senior Digital Project Manager will play a key role. You will work with the Head of Digital and Content to build a brilliant website and digital products, which meet the needs of our carers and our other key audiences.
What you need to know about this role:
In 2023, we launched an online information hub for our carers where they can find out about services that can support them in their journey. This currently sits separate to our main site. We are now working with Studio24 to bring these sites together, to create a unified user experience, with new website functionality. A key consideration for this development is our recent Department for Education contract to deliver high quality training to carers across England. As part of this service, we must ensure that carers can seamlessly book online or face-to-face training through our website. Additionally, they should have access to a wide range of online information and advice content. While some of this functionality exists within our current digital estate, not all of it does and there is room for improvement. Therefore, the redevelopment project aims to create a cohesive website experience with clear user journeys and new functionality.
The type of person we’re looking for:
We are seeking a candidate with a strong background in project management and UX. You will be experienced in managing complex digital projects throughout their lifecycle. You will be able to work collaboratively and have excellent communication skills to engage both internal and external stakeholders. You will have a genuine passion for working with and involving users in meaningful ways and have a particular interest in accessible and inclusive design. You will be able to build rapport with internal stakeholders, keeping them up to date with digital developments, explaining things in easily accessible language and obtaining buy-in from across the organisation. We are seeking someone who is curious and excited about digital developments. Who wants to explore how they can make a difference to carers lives, while understanding risks and ethical considerations.
An ethical recruitment consultancy shaking up the not-for-profit sector. Recruiting without compromise and representing talent unapologetically.
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Contract type: Permanent
Hours: 35 hours a week
Salary: £31,105.41
Who we are
Part business, part charity, part membership body – students’ unions are all seriously fun places to work. They are organisations, professionally run, but different. Professional teams support elected student leaders to make change, improve lives and fulfil potential; we help make it happen.
About the Role
Do you have experience of working in a high performing team? Can you facilitate student feedback and establish effective student and staff partnerships? Then, we have an exciting new role for you at Arts SU.
We are looking for an Education Quality Coordinator who will be responsible for supporting our academic representation work at UAL, who will build engagement levels, impact, and visibility with a variety of stakeholders.
You will support and inspire elected student leaders to lead their own campaigns and lobbying activity and have the opportunity to lead on the development and delivery of a range of events including our Annual Arts Awards which celebrate staff and student representatives who have gone above and beyond for students at UAL.
As part of a busy student-facing team you will support and deliver year-round student activities and events which seeks to engage students in the quality and experience of their education while at UAL. Key tasks will include, facilitating our academic representation structures, collaborating with schools and colleges, delivering training and events, writing papers, and supporting student feedback.
The role involves significant partnership working with students, academic representatives, our full-time officers, various teams in Arts SU and University of the Arts London. You’ll work closely with teams overseeing Democracy and Influencing, Student Communities and Advice.
Who we are looking for?
This role is ideal for anyone looking for their first role in Students’ Union’s or Higher Education. You will be a team member who is passionate about not just access to higher education but also supporting students to succeed once they are here.
You should have an enthusiastic approach to your work with excellent organization and communication skills. You will be dedicated to improving the academic experience of students at UAL and supporting them to achieve their potential and feed into the design and running of their academic courses.
You will be committed to our values of equity, diversity, and inclusion. You will be passionate and dedicated to increasing student engagement, improving the student experience and have a good understanding of the needs of our students.
Why apply?
Because you’re excited by the challenge! The exact opposite of corporate, we’re progressive, daring and creative individuals working to make a difference in unconventional workplaces.
Benefits and Perks
In return for your passion and experience, we offer:
- a summer 4-day working week (July-August) We have a four day working week during the months of July & August
- Generous holiday entitlement (up to 39 days)
- 25 days holidays per year, increasing at the rate of one day per full year served after the end of your second year of employment up to a maximum of 5 days
- A three-week closure during the festive period incorporating the three UK bank holidays (Christmas Day, Boxing Day, and New Year’s Day). This is approximately 12 additional leave days.
- A six-day closure during spring incorporating the two UK bank holidays (Good Friday and Easter Monday). Therefore, closure dates are from Thursday before Good Friday to Tuesday after Bank Holiday Monday. These are 2 additional leave days.
- Birthday Leave
- 2 days of Volunteering Leave
- Religious Festival Leave (up to 2 days)
- Cycle to Work scheme, enabling significant savings on bicycle purchase
- Flexible/ hybrid working arrangements
- Access to UAL staff training courses
- NUS card discount
- Enhanced maternity leave
- Family-friendly employer
- Interest-free travel loan
- Access to an Employee Assistance Programme (EAP) offering free and totally confidential support on a range of topics, including coaching, wellbeing, legal and financial advice
How we recruit
We want to ensure all systems, policies and processes are free from bias or discrimination and are fair and accessible, therefore we ask that all candidates complete our Application Process in two stages:
Part 1 (Application Form) is all about you telling us about your suitability for the role and will be used to determine if you are shortlisted for interview.
Part 2 (Equal Opportunities Monitoring and Contact Form) is personal information – so we can contact you if you are shortlisted for the interview. It also helps us gather and analyse demographic information about our applicants. This part will only be seen by HR and will not have any impact on shortlisting.
Application forms are formatted to ensure the equality monitoring data is removed before applications are seen by the shortlisting panel. This process allows us to ensure that the shortlisting is done in a fair and consistent manner and all applicants are given the same opportunity to demonstrate their abilities.
Please Note: To be considered, you must have the right to work in the UK or a valid work permit/visa and a National Insurance number.
Job application timeline:
Closing date: 11.59pm Sunday 11th August 2024
Intended Interview date: August 22nd 2024
REF-215627
Are you a people-focused digital expert, with a compassion and drive to help make a real difference to people’s lives?
We are looking for a Digital Marketing Manager to lead our digital marketing activity strategy at Samaritans.
In this fast paced and varied role, we’ll look to you to oversee planning, integration and delivery of our overall marketing channel mix with a focus on paid advertising and email, ensuring marketing activity is driven by insight, optimised for performance and aligned with the strategic goals of the organisation.
You’ll head up a talented team, keen to develop and enhance our digital marketing voice. This is a brilliant time to join the team at Samaritans as we continue in progressing our ambitious strategy to be there for everyone who needs us.
Future focused with an expert level of understanding around the concepts of digital marketing and audience-centred communications, you’ll be pivotal in the development of our digital transformation to better our service delivery, reputation and reach.
• Permanent role
• Full time (35 hours per week)
• £40,000 per annum
• Hybrid working – linked to Ewell (Surrey) office, with home and office working
• In-office working - at present, the team meet in the office 1-2 times per month
• We are passionate about flexible working, talk to us about your preferences
Key Responsibilities
• Lead on digital marketing scheduling and develop digital marketing strategies and tactics that will enable Samaritans to continue to be effective into the future.
• Champion and contribute to a successfully integrated approach to campaign planning and foster a holistic view of the marketing funnel, enabling Samaritans to diversify its marketing channel mix, including offline channels
• Support the Head of Brand, Content and Digital Engagement with Digital Engagement strategy development and implementation
• Advise on optimal digital experience for our audiences via email campaigns and automations and support the Email Marketing Coordinator and other colleagues with email campaign and journey delivery
• Work with the Data team to improve data and consent processes
• Own the relationship with our media buying partner and act as client-side account manager for Samaritans, driving a strategic integrated approach
• Support the Digital Analyst in ensuring the right data is collected, analysed and reported effectively, translate performance data into insightful management information and share learnings appropriately with the right people at the right time
• Lead and support a high performing team
• Provide consultancy to internal stakeholders on digital marketing best practice
Full Job Description here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Hybrid and flexible working: We are a flexible organisation, and we embrace hybrid working – a mix of connecting in person and remotely. We’re aware that the world is changing, and we all want and need different things from our work and home lives. So, if you need to walk the dog, go to the gym, or have commitments outside of work, we’re open to talking through flexible working options that work for you and us.
Being Inclusive: We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application: If this sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and answer some short application questions on your motivations for applying. If you’re interested in applying or would just like to find out more, then we'd love to hear from you. This role will close for applications on 04/08, with video interviews scheduled to take place from 12/08.
Global Head of Campaigns
The is a permanent role that can be based in the United Kingdom, Sweden, New York or Washington DC (other geographies will be considered depending on candidate) subject to the right-to-work eligibility in the respective country.
Working: UK location - A minimum of 40% of working time is spent face to face, either in London office, or as a result of external engagement or travel for WaterAid. WaterAid is located at Canary Wharf, London and this will be your location and contract base for candidates based in the United Kingdom.
In other territories, remote working is available with some periodic travel for team meetings in London.
- United Kingdom (London, Hybrid): £70,800 - £79, 650k per annum depending on experience
- Sweden, Grade E: 47000-56000 SEK Per Month
- USA, Grade E: $110 - 129,000 and $126,500 - $148,637 for US Metro markets (DC/NYC)
Job Purpose
With 10 years to achieve Agenda 2030, the SDG 6 targets on clean water, decent sanitation and good hygiene are among the furthest behind. Achieving universal, sustainable WASH will require a major mobilisation of resources, public demand and political will. Reporting to the Global Campaigns Director, this pivotal role works across the WaterAid federation to achieve the political and policy changes needed to ensure universal access to safe water, sanitation and hygiene.
The Global Head of Campaigns will lead WaterAid's campaigning on one of our two global advocacy priorities (currently climate). They will drive our strategic direction and, create the campaigns plan to embed WASH in the climate change agenda, building up political momentum, broadening out our campaign alliances and influential champions. The post-holder will be a champion for campaigning within the organisation, ensuring we achieve a greater impact than the sum of our parts through effective and strategic campaigning across countries, regions and international levels to deliver WaterAid's mission of WASH for Everyone Everywhere by 2030.
Team Description
The Campaigns Team plays a leadership role across the WaterAid Federation to drive the design and delivery of WaterAid's major advocacy and campaigns efforts to achieve SDG 6. We deliver an ambitious agenda, grounded in national level change and impact, using a variety of campaigning tactics, including advocacy, lobbying and working with influential people and organisations
Accountabilities
Key accountabilities will remain flexible. Work plans, and targets may change significantly according to political and advocacy priorities. Overall, this role will;
Campaigns leadership
- Campaigning leadership of one of the two WaterAid global advocacy priorities (currently climate) in a way that delivers impact.
- Alongside our International Affairs team, lead WaterAid's international influencing strategy, working with other teams to drive our engagement in key global political processes that will drive forward our advocacy agenda, with a clear vision of what success looks like and how it contributes to the theory of change
- Build and lead public engagement and campaigning strategy to drive awareness and action on our global advocacy priority.
- Lead the transition from policy to public campaigning, working with communications colleagues to turn policy into public messaging and events.
- Lead the building of political support and champions with influential stakeholders, working with teams across WaterAid as relevant
- Lead the building of relationships and joint strategies with campaign coalitions, allies and partnerships that expands our network into the women's health/climate change sectors, complements our advocacy approaches, and ultimately drives further progress on our mutual campaign interests
- Lead the organisation to utilise a range campaigning approaches, moving beyond WaterAid's comfort zone where it needs to, that will deliver against the theory of change for the advocacy priority.
- Be a media spokesperson and represent the organisation at strategic events and with high-level campaign targets
- Embed a strong gender, equity and inclusion lens to advocacy priority delivery, as part of addressing the needs of those burdened the most with a lack of access to WASH
- Engage with strategically important country and member teams to drive forward advocacy impact, championing a more 'politically savvy' approach to influencing.
- Identify and initiate new forms of partnerships to collaborate over opportunities, developing joint strategies for advocacy and campaigns.
- Oversee a monitoring and evaluation approach that enables strategic course-correction and learning to maximise impact.
- Support the Campaigns Director to champion and provide campaigning thought-leadership to build WaterAid's federation-wide advocacy approach.
Campaigns operations
- Project Manage the delivery of the global advocacy priority, leading the execution plan, holding team members to account, chairing meetings and managing the budget.
- Provide operational leadership on cross-federation and cross-department collaboration on the global advocacy priority, to ensure the organisation has the buy-in and collaborates effectively for maximum impact.
- Work with WaterAid members, media and communications team, regional teams and country programmes on strategically important campaign moments to ensure strong strategic value and high-quality delivery
- Working with the fundraising teams to identify a pipeline of funding opportunities, collaborate in the development of fundraising proposals as opportunities emerge.
- Budget management responsibilities for the team
- Be an active participant in the Advocacy Steering Group (co-chair), the federation-wide group that has oversight of the roll out of both the global advocacy priorities, and raise up major issues to the Global Campaigns Director
- Work with particular countries or members where strategic support is required to have effective advocacy impact
Team management
- Line manage a Senior Campaigner that drives forward WaterAid campaign priorities and matrix manage a Campaigns Officer on specific projects (and external consultants as needed)
- Play an active role in facilitating strong team communication and coordination across policy, international affairs and campaigns teams within the department for effective delivery of the global advocacy priority.
- Deputies for the Global Campaigns Director when appropriate and undertake any other responsibilities commensurate with the role.
Person Specification
Essential Skills
- An expert in campaigning - public engagement and mobilization.
- Successful track record of campaigning on a specific issue(s)
- A creative force - someone who can find creative ways to meet our goals.
- Experience of working alongside policy colleagues to deliver advocacy that has impact.
- 8-10 years experience of networking, lobbying, advocacy communications, public mobilisation and policy experience on any of the sustainable development goals or similar themes.
- Experience of managing complex projects with multiple stakeholders.
- Proven experience in strategy leadership, with excellent analytical and critical thinking skills with an entrepreneurial ability that has delivered concrete change.
- A creative leader who sees the big picture but has the creativity to build the tactics, events and moments to achieve our goals.
- A keen political 'savviness' and an understanding of how political change can happen in different country contexts, including awareness of country differences in government structures, differing contexts of open or repressive governments, threats to civil society and freedom of expression.
- Some campaign/advocacy experience in developing countries, with an in-depth understanding of the functioning and relationships of key players in the development arena.
- Experience of representing organisations externally, being a spokesperson and influencing decision makers across institutions and processes.
- Ability to collaborate effectively, embrace diversity and maximise on its benefits, build strong relationships and networks based on trust, respect, and a partnership approach.
- Experience in managing, leading, motivating and developing a high performing team. Able to work in a matrix, flexible or distance management culture to deliver change.
- Strong interpersonal skills and ability to successfully manage complex and sensitive organisational relationships to achieve cross-organisational goals
- Excellent written and verbal communications skills in English.
- Demonstrates effective management of finances, and effectively utilises financial processes and information
- Ability to travel internationally for approximately 6-8 weeks a year and occasionally work anti-social working hours
- Working style that reflects WaterAid's values of Respect, Accountability, Courage, Collaboration, Integrity and Innovation.
Desirable Skills
- An understanding of the climate sector and baseline policy is desired but not essential.
Closing date: Applications will close at 23:59 on 14th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover in one document either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective country. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Benefits:
- 36 days' holiday (including 8 Bank Holidays)
- Option to buy an extra 5 days annual leave
- We offer a generous pension plan with employer contribution of up to 10%
- Wide range of flexible and agile-working arrangement
- Season Ticket Loan
- Free annual eye tests
- Pay as You Give charitable giving scheme
- Enhanced Maternity and Adoption/Surrogacy pay, Shared Parental Leave and Paternity Leave
- Sabbaticals
- Volunteer Day
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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Location: Cambridge or London
Contract Type: Permanent
Hours: Full time
Salary: £39,925 - £44,359 per annum plus benefits
Closing Date: 04/08/2024
The Royal Society of Chemistry is looking for a Digital Channel Owner to join our Integrated Media team. This is an exciting opportunity where you will be involved across our communications and marketing campaigns, focusing on a wide range of global audiences, helping us to target activity using timely, unique and relevant messaging based on preferences and behaviours, supporting both emotional and rational positioning to drive action and engagement.
As Digital Channel Owner you will play a key role in managing a range of digital channels to deliver impactful activity to support our ambitious campaigns. You will be expected to develop close relationships with colleagues, including delivery teams and those based overseas.
In this role, you will:
• Create and deliver content across digital channels (social media, website, email)
• Specialise in multiple digital platforms, becoming an in-house expert across our digital estate, including X, Facebook, LinkedIn, Instagram, TikTok and YouTube.
• Monitor and analyse digital metrics to improve channel effectiveness, advising colleagues on digital best practices
• Stay current with digital communication trends as well as legal and best practices
• Collaborate with colleagues on integrated marketing and communications campaigns, including paid activities
• Ensure data integrity and provide performance reporting, building knowledge to monitor target audiences and industry trends
• Develop and maintain RSC brand consistency across all digital communications
• Collaborate and support Communications team in delivering strategic priorities
At the RSC we embrace flexibility and offer hybrid working, which means our teams come together when they need to collaborate. Although this role is contractually based at our Cambridge or London office, you will be able to work from home within the UK, with the expectation that you will attend the office as needed for your role. It is expected that you will attend the office an ad-hoc basis with some travel to support events. If you need flexible working arrangements, please outline this in your application.
What we are looking for:
• Degree level and/or a relevant communications/marketing qualification and/or relevant communications/marketing experience.
• Experience within an organisation of some or all of the following: social media management, digital advertising, content creation, email marketing.
• Experience of using social platforms as digital marketing tools – specifically the range of organic posting methods; social posting tools and measurement; paid promotion and measurement
• Experience of creating and using video on digital platforms, with a professional understanding of video content, video production and best practise for content on YouTube (including – but not limited to – closed captions, SEO tagging etc.)
• Experience creating and publishing content for corporate social media accounts such as X, Facebook/insta reels and LinkedIn, and using social media analytics tools to optimise social strategies.
• Experience of using leading email platforms and marketing automation systems, email automation and trigger/behaviour based email communications.
• Experience in measuring and reporting on the performance of digital content and channels.
• Experience of using website content management systems and knowledge of search engine marketing and SEO (search engine optimisation)
• Demonstrable interest in how the digital environment is evolving and an appreciation of its role in the delivery of effective and efficient organisational communications and marketing, together with an understanding of complementary disciplines such as advertising and ecommerce
A full job description is available here.
If you are interested in this role, please apply before the end of the closing date. When applying, you will need to provide an up-to-date CV and a supporting statement (no more than 500 words) indicating how your skills/ expertise match the competencies outlined in the Job Description.
About the RSC
At the Royal Society of Chemistry, we are a catalyst for the chemistry that enriches our world. As a not-for-profit publisher, we reinvest surplus funds back into the global scientific community, supporting our purpose to help the chemical science community make the world a better place.
Visit our Work For Us website to learn more about us, our benefits, equal opportunities statement and inclusive culture pledge.
At the RSC, we recognise the benefits of a diverse workforce and welcome applicants from a range of backgrounds to apply. We particularly encourage applications from disabled and ethnic minority candidates.
As a part of the Disability Confident Scheme, we endeavour, where possible, to offer an interview to candidates meeting the essential criteria of the role, who has a substantial physical/mental impairment which impacts their ability to carry out day-to-day tasks.
We are committed to making our recruitment processes accessible to all and as part of this, we are flexible in the ways we give and receive information. If you would like to apply using a different format, please contact the Recruitment Team.
You may also have experience in the following: : Website Marketing Officer, Marketing Executive, Marketing Assistant, Website Editor, Marketing Communications, Marcoms, Social Media, Marketing Officer, CIM, Digital Marketing, Campaign Management, Digital Copywriter, Digital Marketer, etc.
REF-215 695
This is a new and exciting role to support the ongoing growth and development of the Men’s Sheds movement and specifically the work of the UK Men’s Sheds Association (UKMSA) made possible through long term support from a funder.
Having celebrated ten years of UKMSA in 2023, we are now looking forward to the next ten years with an ambitious target and programme to support and facilitate the growth of the Men’s Shed movement and the health and vitality of Sheds, together with campaigning for happier and healthier men with programmes to improve wellbeing, reduce loneliness, anxiety, depression and ultimately save lives.
We are a small team, and the Head of Operations will be required to deliver against their own agreed targets, as well as supervise the work of others. The Head of Operations will be a member of the organisation’s Senior Leadership Team (SLT) and have day to day line management responsibility for five staff or contractors.
We are the support body for Men’s Sheds across the UK. We work hard to inspire and support the development of Men's Sheds.
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Do you want to inspire people to play their part in God’s transforming mission in the world? The Philanthropy Officer will help to find and engage supporters who care about leadership and mission in challenging contexts. If you are someone who is highly organised, enjoys getting to know people and can craft creative, personalised communication, this could be a great role for you.
Full details can be found in the Candidate Pack attached. More information about Innovista can be found on our website.
Hours: Full-time (37.5 hours/week), permanent. Applications are also welcome from candidates who wish to propose a part-time arrangement of 22.5 hours/week or more.
Location: Home-based with a requirement to attend regular 2-day team meetings in Oxford.
To apply, please follow the directions on our website.
- Closing date for applications: 4 August 2024.
- Interviews will take place the week commencing 19 August 2024.
This role has an occupational requirement to be filled by a Christian under the provisions of the Equality Act (2010).
Innovista is committed to protecting the well-being of children and adults at risk. Our Safeguarding Policy and Whistleblowing Policy are available.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Support Worker to join our Young People service in Maidenhead.
£24,960.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel valued? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Support Workers will provide support to customers to help them develop the life skills they require to live independently. Support workers must monitor and assess the needs of the customers and provide creative and tailored person centred support to help them achieve their goals and aspirations.
Support workers will work closely with statutory children's services and other external agencies to best support customers to promote social inclusion and teach independent living skills. Support workers will empower and encourage customers to maximise their skills and choices.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Building supportive, trusting relationships with customers
- Working proactively with other members of the team to handle the service caseload and administrative responsibilities
- Supporting key customers to set personalised goals in the form of a Support Plan
- Conducting regular key work sessions that are innovative and engaging in order to achieve Support Plan goals
- Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
- Proactively manage risk and safety both in and outside of their physical living environment
- Providing support with daily living activities, including practical assistance where skills are not yet developed, to ensure that customers enjoy a high quality of accommodation
- Proactive development of links with local statutory and voluntary organisations to provide a range of engagement opportunities for customers in the community
- Involving customers in the design, development and delivery of the service
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Flexible
- Open to feedback and self development
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is essentially customer-focused
- Is motivated towards excellence and improvement of personal performance with a can do attitude
- Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
- NVQ Level 2 or equivalent experience in the social care/charity sector
Desirable:
- Experience working with care leavers
- Experience working with those displaying mental health difficulties
- Experience using therapeutic models of support
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
Please see our website for full job description.
This is an exciting time to join us and take the next steps in your career: the successful candidate will enjoy a variable and broad workload, engaging with international stakeholders at all levels, and will have the opportunity to take responsibility, work independently and develop in the role.
About the role:
The Executive Assistant provides comprehensive support to our Executive Director to coordinate all aspects of our business; working with our Board and committees to take our services to our international community of plastic surgeons to the next level, and to further our mission to improve education in our field for the benefit and safety of patients.
You will be the first port of call for the Executive office, responsible for managing communications; coordinating meetings; preparing reports and presentations for the Board; supporting the development and project management of strategic initiatives; and maintaining, delivering and improving high-quality office management systems and processes across the organisation.
About you:
Educated to degree level, with strong demonstrable experience in a relevant role (preferably but not necessarily gained within a membership organisation, university or medical environment), you will be comfortable working at pace on your own initiative. We would like to hear from candidates who will embrace and enjoy the opportunities, and challenges, of working in a small ambitious organisation: able to manage multiple projects concurrently and to build effective relationships.
Key attributes will include:
• Demonstrable experience in a relevant role, including working with Boards.
• Highly organised, with exceptional competence in MS Teams and Office 365, including report writing, managing data in excel and preparing PowerPoint presentations.
• Adept at analysing and evaluating needs quickly, managing conflicting deadlines, and able to see tasks through to completion in a timely manner.
• Energetic, enjoys working at pace, and taking initiative and responsibility within a small team.
• Demonstrates strong customer focus, attention to detail and a commitment to the highest quality outputs
• Skilled at developing relationships and welcomes the opportunity to work with medical professionals in an international environment.
• Self-motivated: effective working from home, whilst equally happy to travel to work or meet colleagues in London, or to represent ISAPS at international events when needed.
• Proactive, adaptable, resilient, diplomatic, solutions focused and culturally aware.
• Whilst English is the official language of ISAPS, other European languages may also be an advantage.
About us:
The International Society of Aesthetic Plastic Surgery is registered as a non-profit organization in the USA and is the leading international professional membership body dedicated to patient safety in aesthetic plastic surgery and the provision Aesthetic Education Worldwide ®. We do this by promoting and providing the highest quality education and training, providing lifelong learning, and developing opportunities for knowledge exchange. We currently serve a growing membership of more-than 5,000 Board certified plastic surgeon members in 117 countries.
Our team is international too: small but highly effective, we work together remotely, across international boundaries, to make a big difference for our international community.
Reporting to: Executive Director
Tenure: Full time (5 days per week), permanent
Salary: Depending on skills and experience [£35K - £42K]
Location: Home working, ability to travel to London 1-4 times per month
Benefits:
• 25 days holiday excluding bank holidays, plus a 3 day allowance available after one year, for office closure (usually over New Year)
• Holiday entitlement increases with service
• Matched Pension Plan
• The opportunity for growth, responsibility and ownership
Process:
Apply online with CV and personal statement / cover letter, explaining your suitability for the role, giving your current remuneration and notice period and confirming your availability for interview.
Since the position is available immediately, we may request informal conversations with high calibre candidates as applications are received. We will also request some assessment tasks to be completed as part of our shortlisting process. If you do not hear from us within 28 days of our closing date you may assume your application has not been successful on this occasion.
Closing Date: 9am August 9th
Interviews: Shortlisting (ongoing)
Final interviews: Thursday August 15th
We reserve the right to close the vacancy early in the event of a very large number of applications.
You may have experience of the following: Executive Assistant; Executive Coordinator; Executive Office Manager; Executive office coordinator; Project Support; Project Assistant, Project Coordinator, Project Administrator, Project Management, Business support Admin; Business Support Officer; Operations Coordinator; Senior Executive Assistant, Executive Support; Education coordinator; Partnerships coordinator; Engagement coordinator;
REF-215802
SCIE Vision
We are committed to building a society which enables people who draw on social care to live fulfilling lives.
At the SCIE, we are driven by our values:
· Progressive – always learning and developing.
· Inclusive – working together for equality, diversity, and fairness.
· Credible – evidence-based, robust, and reliable.
· Transparent – open and honest.
The role:
A great opportunity for you to join our small impactful team and make a real difference to people’s lives by:
· Be a member of the TLAP leadership team, taking specific responsibility for our policy and influencing work as a partnership and within the core team.
· Co-Produce TLAP policy positions with NCAG, others with direct lived experience and TLAP partners.
· Liaise with and seek views from a wide range of TLAP partners and key stakeholders as part of programme and product development.
· Maintain TLAP at the forefront of influence and innovation, working with TLAP partners to improve personalisation nationally, regionally and locally
What we are looking for:
· Commitment to equity, diversity, and inclusion and social justice.
· Extensive strategic experience, gained at a senior level, of developing of policy and/or practice and of delivering complex work programmes in partnership with people who draw on care and support.
· A thorough knowledge of personalisation and community-based support as defined in the Care Act and subsequent policy development
· A record of collaborative work within an organisation and across organisational and professional boundaries to achieve change
· An understanding of partnership working, in particular the promotion of coproduction and inclusive approaches to policy development and influence
·
· What we offer in return.
We offer excellent staff benefits including a competitive salary and homeworking allowance. We provide an employer pension contribution above the statutory minimum, an award-winning employee assistance programme, and an attractive holiday package which rises with length of service.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
The client requests no contact from agencies or media sales.
Head of Individual Giving
We are looking for an experienced Head of Individual Giving to focus on growing the active supporter database and income generation across all individual giving activity for an important charity.
If you feel you have the skills and experience for this varied and extremely rewarding role, then apply today!
Position: Head of Individual Giving
Location: Cambridge/Hybrid
Salary: circa £50,000 (depending on skills and experience)
Hours: Full-time, 37.5 hours per week
Contract: Permanent
Closing date: 4th August 2024, however, we reserve the right to close this vacancy once enough applications have been received or a successful candidate is found.
About the Role
The Head of this team will recruit and look after all fundraisers and donors giving up to £10k. You will drive an ambitious step change in donor acquisition and donor experience, embedding a culture of innovation, business process, responsiveness, and ambitious growth. You will continue and grow our acquisition strategy to ‘recruit’ patients and loved ones to support the organisation.
You will develop and lead a fundraising and stewardship strategy for all of the organisation’s fundraisers and donors giving up to £10k. You will proactively grow our patient fundraising programme by developing a mass recruitment and engagement strategy for the organisation’s patients and staff. You will also develop a loyal supporter base by providing an efficient gold star service to all supporters from the first point of contact, through systems-driven operations.
The role will allow you to have a strategic and practical impact, and you will lead a small team (with the potential to grow) including functions that cover income generation through our appeals, and supporter acquisition through new and existing products. This role will work collaboratively with colleagues in the communications team, community team, and data and insight.
Key skills required for this role include:
- Leadership experience at Head Level.
- Constantly evaluates performance through measurement, KPIs and targets
- Strives continually to drive change ensuring that the charity is efficiently discharging its duties
- Strong leadership skills; able to make tough decisions
- Ability to write board reports, and present at various meetings, committees, and Board meetings as and when needed.
- 5 years’ experience in DM campaign management.
- A curious but meticulous mind!
- With confidence in your skills to both plan and analyse activities across the database to maximise income generation and opportunities to cross-sell activities and products.
- A creative flair and experience in creative development and proven success in donor acquisition and/or donor development campaigns.
- A leader who gets excellent results within agreed budgets and on schedule.
In return
This is an amazing place to work! Recently voted one of the top 100 hospitals in the world and a leader in the field of healthcare innovation, recognised across the world as a pre-eminent teaching hospital.
You will receive a fantastic benefits package including:
- Pension Scheme
- Group Life Assurance @ 4 x Salary
- Enhanced Maternity and Paternity Pay
- Annual Eye Tests + £65 (towards Computer Use Glasses)
- Leisure Centre on site
- NHS Discount Schemes
- Health Cash Plan - Medicash
- Employee Assistance Programmes
- Health Assured
- WeCare
- Medicash
- 25 days of Annual Leave + Bank Holidays – Annual Leave increases by one day each year after 2 years’ service up to 29 days
- Your Birthday off
- Cycle 2 Work Scheme
We strongly encourage candidates of different backgrounds and identities to apply. Each new team member is an opportunity for the organisation to bring in a different perspective and further diversify the charity.
Other roles you may have experience with could include Individual Giving Manager, Charity Fundraising Manager, Senior Fundraising Manager, Interim Fundraising Manager, Trusts Fundraiser, Foundations Fundraiser, Fundraising, Partnerships Manager, Fundraising Partnerships, Income Generation etc. #INDNFP1
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
Job Title: Senior Public Affairs Officer
Responsible to: Public Affairs and Campaigns Manager
Job Context
YMCA England & Wales is the national body of the YMCA in England & Wales, supporting, developing and representing just over 100 local YMCA’s, ranging from small community based organisations to nationally relevant specialists.
Job Purpose:
The purpose of this role is to ensure that YMCA has influence with key decision makers through its campaigns and policy positions. The post holder will support YMCAs policy function through ensuring we have a range of public affairs activities to engage and build relationships with Government, Parliament, Civil Servants, other tiers of government and relevant organisations. The post holder will also provide a full range of public affairs advice and support to the YMCA Federation.
Scope and Limits of Authority:
The Senior Public Affairs Officer will report into the Public Affairs and Campaigns Manager. The post will have no formal budgetary or line management responsibilities other than ad hoc volunteers and interns.
The post holder must operate at all times in accordance with the approved policies and procedures of YMCA England & Wales and act in accordance with the values and ethos of the organisation as outlined in the Code of Conduct. In addition, all employees must adhere to the performance management processes and systems approved by the Board of Trustees.
The post holder will support the Safeguarding, health and well-being and safety of staff, volunteers and supporters we work with, some of whom may be classed as vulnerable people or adults at risk. In the event of a risk becoming apparent or if concerns arise about a vulnerable person’s welfare, to immediately report these concerns in line with the appropriate policy and procedure.
The responsibilities of this role will normally include all duties described in this Job Description and any additional or different duties, which the Employer may require from time to time.
Areas of responsibility:
● To contribute to shaping our influencing strategy, by ensuring we have proactive engagement with decision makers and utilise parliamentary leavers.
● To analyse the daily reports from our Parliamentary monitoring; highlight relevant issues and disseminate where appropriate with the team, organisation and wider Federation.
● To support with the development and maintenance of strong working relationships with Ministers, Shadow Ministers, MPs, Peers and other key decision makers at a national, regional and local level.
● To develop briefings for key external stakeholders on issues which we are interested in.
● To deliver a range of public affairs activities and events which highlight the work of YMCA and our campaigns such as Party Conferences or Parliamentary receptions.
● To maintain and develop YMCA England & Wales Parliamentary Patrons programme.
● To be the lead YMCA person on the operation of any All Party Parliamentary Groups that YMCA England & Wales are involved in.
● To support the organisation of Parliamentary and other appropriate external events.
● To engage with the Youth Ambassadors Programme, taking the lead on issues around public affairs, as well as ensure young people have opportunities to engage and participate with people in power.
● Work collaboratively and proactively with all members of the PCI team and wider organisation to develop excellent professional relationships.
● Meet regularly with members of the PCI, Fundraising and Retail teams to understand current priorities and developments.
● Act as a positive representative for YMCA England & Wales at all times, ensuring that you are always ‘on message’.
● Support wider department and organisation activities as requested by the Head of Campaigns & Research and/or Director of PCI.
We're looking for a kind, compassionate and resilient Specialist Support Worker to join our homelessness service in Tower Hamlets.
£15,220.00 per annum, working 20 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Tower Hamlets Domestic Abuse Service is a refuge that provides short-term accommodation for 15 women and their children with a range of support needs, who are at risk of or fleeing domestic abuse.
You will be responsible for overseeing and coordinating families' move-on pathway from the refuge into independent living. The post holder will be responsible for sourcing accommodation in the private rented sector - liaising with landlords and sourcing new move on routes for families. You will directly support customers to move into their new accommodation and ensure support staff are fully equipped to inform customers about the move on process. The post-holder will also a central contact point for local authority housing departments.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
Develop links with private sector landlords and estate agents in order to source private rented stock and promote Look Ahead as a partner organisation
Work in partnership with local authorities' move on co-ordinators, creating innovative schemes to support long stayers in accommodation
Attend and support customers to complete all relevant documentation for housing placement meetings
Develop and maintain an information resource to support the team in the resettlement of customers and their children. This will include (but not limited to) Local Housing Allowance Rates, Partner Landlord and Estate Agency details and Rent Deposit Schemes
Act as the main point of contact for information and resources on the private rented sector
Support a caseload of families to ensure they move on within their licence agreement timeline
Provide a support service to new families who move in including assisting them to access welfare benefits and loans/grants available from the Department of Work and Pensions
Accompany families to viewings
For the full list please see our website
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Is highly motivated and a self-starter
Enjoys managing and motivating others
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is respectful, articulate and sensitive in style of communication
Is able to advertise and promote activities in a way that will lead to engagement
Is excellent at working with others and working in a co-produced way
Is creative and able to put creative ideas into action
Is motivated towards excellence and improvement of personal performance with a can do attitude
Knowledge around co-production and the importance of it
Knowledge and understanding of supported housing move on pathways
Knowledge and experience of policy relating to Private Rented Sector
Enjoys social interaction and the company of others, networks in local business community
Ability to prioritise workload and work effectively in a high-pressured environment
Prefers working as part of a group or team
Ability to work independently and use initiative
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Thrives on change and enjoys dynamic diverse environments with an ability to cope positively with challenging and diverse behaviour
What you'll bring:
Essential:
Has relevant sector work experience
Demonstrable experience of supporting survivors of domestic violence
Desirable:
Other relevant professional memberships and/or specialist qualifications
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
PLEASE NOTE AN APPLICATION FORM AND SHORT COVER LETTER WILL BE REQUIRED, AND THE CANDIDATE MUST HAVE A RIGHT TO WORK IN THE UK
We are delighted to be recruiting for our next Director of Services, who'll manage our adult, family and youth services, supporting ADHD and Autistic people in NW London, their families, and the professionals who work with them. As a trusted member of our senior leadership team you will be driving impact for the more than 4,000 people we work with each year by:
- developing and implementing service strategies and plans
- acting as the designated safeguarding lead
- driving equity, diversity, and inclusion internally, and in the way we deliver our work
- collaborating on service evaluation, measurement and reporting
- liaising with funders and supporting fundraising efforts
- representing CAAS externally
The role will be based in our office in Eastcote for 3 days per week, with the possibility for home working for the remainder of the time.
Salary £50k FTE. Note the salary listed is a full time equivalent salary based on 35hrs per week, so actual salary will vary depending on hours agreed.
Hours: Part time 28hours per week. Potential for full time if additional facilitation or training work is taken on.
Terms: Permanent role
Additional project work may be available on an ad-hoc basis. Flexible hours, evening and weekend work may be required, and the work pattern may vary each week.
Job Summary
CAAS provide an ADHD and Autism Support Service for the 8 boroughs of NW London, from our base in Eastcote, with a team of Support Workers. Our work includes offering information, advice, and support to ADHD / autistic people, their families, and professionals in NW London, with the aim of improving quality of life and developing neurodiverse-aware communities. Some of the support is offered through one2one meetings, some of the support is provided through groups and courses which aim to increase understanding and awareness, and provide opportunities for peer support, and some of the support is offered through training and workshops to educate professionals and drive for accommodations to be made to services to allow greater access for our client group.
As Director of Services, you will work closely with the CEO, leading on the management of the Adult Services, Youth Services and Family Services workstreams within the charity, ensuring the high quality service provision for which we are known. The role sits within the senior leadership team at CAAS, alongside the Finance Director, and manages the Youth Services Manager, the Family Services Manager and the Adult Services Manager, who in turn manage around 20 staff between them.
The Director of Services provides a crucial role in ensuring the infrastructure and operational workings of the charity are effective for the more than 30 staff we employ, and the more than 11,000 instances of support we provide each year. Therefore, we are looking for a capable, calm, self-motivated, organised and hard-working Services professional who has worked in a management role directly responsible for service delivery in another charity.
The role requires strong organisation skills, excellent communication and relationship building skills, significant experience of operational service delivery, team leadership experience, the ability to articulate and drive our impact, and a good understanding of fundraising and monitoring requirements in a medium sized charity. Ultimately you will have the drive to ensure that everyone who works for us, and everyone who seeks support from us, has the best possible experience.
There is no requirement for any experience of delivering services that support ADHD / autistic individuals, as we will provide training, but it would be helpful to have a good understanding of the conditions, and the strengths and challenges they may bring. A genuine acceptance of diversity and a keenness to make an impact are essential.
Key Responsibilities – Strategic and Organisational
· To lead in the development and implementation of CAAS strategy in our work with service users, ensuring that all our services have a thoughtful strategic underpinning, and a measurable and significant positive impact for our clients. Represent the needs of our clients in strategic and planning decisions.
· To work with the CEO to understand the organisational risks facing the charity within the service provision it provides, and to develop and implement the necessary mitigations
· To be the designated safeguarding lead in the charity and ensure our safeguarding procedures, practices and policies are fit for purpose.
· Develop, review, and communicate safeguarding and client risk management policies, procedures and controls, and ensure mitigations and improvement plans are in place for any control weaknesses identified.
· Own our organisational equity, diversity and inclusion policy and practice, and ensure it is truly embedded within our organisation so that we can extend our reach to include those under-served clients who may not always have been able to access our services. To ensure in our communications, in our practice and in our culture that we are truly inclusive, and make accommodations so that all how need us can access us.
· Prepare and present service department reports and reviews for the Board of Trustees, and build up effective relationships with the Board so that our services and the client whom we serve have a ‘voice’ in Board meetings.
Key Responsibilities – Impact
· To work collaboratively with the CEO to develop and deliver clear methods of measuring the impact of services, and an appropriate Theory of Change model for our work, and use this information to continuously improve and articulate our service development.
· To develop and monitor a framework of key performance indicator targets and standards, to ensure all service managers are able to effectively appraise and improve where appropriate the service standards within their division.
· Evaluate the operational dashboards and reporting mechanisms to ensure trends are quickly identified and necessary changes put in place.
· To work with the communications team to maximize opportunities to ensure our services reach as many people as possible, as efficiently as possible and in a way that is appropriate within our branding guidelines.
· To provide impact data such that we can demonstrate to a wide audience the quality of the work that we perform, and the lasting impact that we have on those we reach
· Lead the Services Department in ensuring all projects are clearly documented, managed, reviewed and evaluated, and ensure a rolling programme of self-assessment and improvement is in place.
Key Responsibilities – Operational Management
· Manage the provision of high-quality services, in accordance with funder requirements and service specifications by leading and managing the Service Managers and by providing the necessary support and development in their roles. To be responsible for the support, management and development of all service staff, volunteers and freelancers.
· To support the Service Managers and the Head of Client Programmes with the planning and mobilisation of projects and contracts, ensuring services are delivered in line with funder requirements and timings. Have a willingness to ‘get into the detail’ as well as to provide more strategic leadership and direction within the delivery teams.
· Ensure overall service management across the different teams is complimentary and effective, that clients are triaged appropriately throughout the different service offer, that there are appropriate routes for clients to move through the different services, and that best practice is shared, and learnings incorporated right across our work.
· To ensure services are accessible to our clients, that projects are begun, maintained or stopped in a planned and thoughtful manner, and that the services we provide offer the very best support that is possible for our clients, taking into consideration latest research and understanding about the conditions, and about the people we wish to reach.
· To have specific responsibility for the risk management within services, for both clients and for projects. To review risk assessments, and ensure appropriate mitigations are developed and actioned.
· Participate in the recruitment and induction of all new services staff, and ensure that all service staff receive appropriate professional development plans and performance targets
· Ensure services staff and volunteers are focused on achieving CAAS’ mission, values and aims, and have the appropriate skills and management in order to deliver effective, efficient services.
· Work with the SLT to develop sustainable business models for the delivery of our services, and drive process improvements and efficiencies. Work with the Head of Client Programmes to develop our commercial trading services, ensuring a growth strategy that is profitable.
· Provide the management group with service quality and evaluation information to support them in planning their resource allocations, project delivery approach and funding requirements etc to ensure continuous development of improved practice.
Key Responsibilities - Financial
- To work collaboratively with the Finance Director, to support the development and use of effective management information systems, ensuring that all our services capture and report relevant monitoring data consistently and accurately.
- To have overall accountability for the service department budgets, to ensure CAAS works within agreed financial constraints, making best use of the funds available to us, including compliance with the financial reporting requirements to funders
- To support with financial planning, to ensure the continuation of our core programmes, and revise plans when financial targets require.
- To work collaboratively with fundraising colleagues, to identify new funding opportunities, and to develop new fundraising proposals and funding bids, which support and advance the work of the charity over the longer term.
- To write funding reports and outcome analyses, and prepare for and attend funding review and monitoring meetings.
- To understand the funding requirements of all projects, and ensure projects happen on time and within budget.
Key Responsibilities - Relationship Building
- To represent CAAS on key bodies and groups externally, ensuring that CAAS position and views are clearly and professionally provided in the best interests of our service users
- To establish and maintain effective working relationships both inside and outside the charity, particularly with health and social care agencies, to enhance the presence of the charity within the local delivery offer.
- To systematically evaluate and improve all elements of service delivery and quality by consulting with services users, staff and external stakeholders and by planning and implementing the necessary changes with genuine involvement of those we serve. To lead our client voice projects across the different service lines, to share best practice, and develop a sense of shared goals and messages to ensure CAAS is able to strategically develop in a way which is truly user-led.
Other Responsibilities
To carry out other tasks appropriate to the post and as agreed with the CEO
To actively participate and undertake training and development of self and others.
To comply with the H&S, EDI, data protection and code of conduct standards expected within the organisation
Please note job descriptions only reflect 80% of a role and are not an exhaustive list of duties. You are expected to carry out other activities within the scope of the role.
Person Specification - Essential
· Services Management Experience: Experience of delivering services directly to clients and of managing service delivery projects and teams to a high standard with a broad reach.
· Excellent Organisational and Leadership Skills: Ability to manage multiple tasks simultaneously with high attention to detail, crucial for handling a demanding workload and managing a busy team
· Stakeholder Engagement: Proven ability to engage and collaborate with a wide range of stakeholders, including funders, partners, and community organizations.
· Communication Skills: Excellent written and verbal communication skills, capable of representing the organisation effectively both internally and externally, at all levels including developing a close relationship with the Safeguarding Trustee and other Board members, preparing reports for funders, communicating complex information to staff and offering insights to the management group.
· Tech Proficiency: Skilled in using computer software such as CRM systems, Finance systems, Microsoft Office Suite and Phone Management Systems as well as be able to manage IT onboarding and admin requirements around computer hardware
· Adaptability and Probity: Capable of adjusting to changing priorities and managing a variety of tasks efficiently. High level of personal integrity and commitment to ‘doing the right thing’.
· Interpersonal Skills: Warm and welcoming demeanour, capable of active listening and using neuro-affirmative language to support inclusive communication.
Person Specification - Desirable
· Senior Leader: previous experience of working within a senior leadership team, with responsibility for a department and for strategic input as well as operational management
· Experience or Knowledge of ADHD or Autism: Prior experience or knowledge of working with ADHD/autistic individuals or understanding of the challenges faced by ADHD/autistic people.
· Safeguarding Experience: Previous experience of being the DSL, or of managing safeguarding in an organistion, and of writing and implementing safeguarding policy, processes and practice.
· Co-Production Experience: Previous experience of bringing authentic voices into service delivery, and demonstrative commitment to listening to feedback in a cycle of continuous improvement.
· Impact Evaluation and Reporting: Experience in program evaluation, measuring impact, and reporting results to stakeholders.
· Flexibility: Willingness to work flexible hours if required to meet organisational needs.
· Commitment to Continuous Learning: Demonstrated interest in personal and professional development, particularly in areas relevant to the role.
Equal Opportunities
CAAS recognises the positive value of diversity, promotes equity and challenges discrimination. We welcome and encourage job applications from people of all backgrounds, including applications from Black, Asian and Ethnic Minority communities, people who identify as having a disability, and LGB+, Trans and non-binary candidates.
We also recognise the value of flexible working, so will consider different types of flexibility (such as term time, annualised or compressed hours, and a minimum requirement of 60% working in the office for all staff), as well as the possibility of offering the role on a job share basis.
CAAS is committed to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. The successful candidate will be required to undergo an enhanced DBS disclosure.
To Apply
PLEASE NOTE WE WILL NOT ACCEPT CVS INSTEAD OF APPLICATION FORMS. TO APPLY FOR THIS ROLE, YOU MUST FILL IN THE APPLICATION FORM ON THE VACANCIES PAGE OF OUR WEBSITE BY 10AM MONDAY 12TH AUGUST
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We’re an award-winning charity that runs local learning centres in the heart of communities where the young people we support live. Our centres provide an innovative education programme which includes practical learning support and motivational and confidence-building activities for children and young people aged 7-18. Our aim is to inspire students from the least advantaged neighbourhoods to broaden their horizons and achieve their full potential.
As the UK’s leading university access organisation, our staff team is helping thousands of young people each year. From Spring 2024 we will have 43 centres and extension projects across England and Scotland, with ambitious plans to scale-up our provision further over the coming years.
We are looking for a high-calibre candidate to take on the fixed-term role of Head of Programme Delivery and Operations (North of England and East Midlands) for our centres in North West England, Nottingham and Peterborough, West Yorkshire and East Yorkshire and the Humber. You will line manage the Regional Operations Managers in your regions to ensure that centres are working effectively, that the high quality of programme delivery to young people is maintained across the cluster, and that targets are monitored and met. And of course, you will need to have a genuine passion and enthusiasm for working with young people and helping them achieve their ambitions.
As a charity with social mobility as its core objective, IntoUniversity is wholly committed to equality of opportunity. We work with children and young people from a diverse range of backgrounds, and we believe that our staff team should be similarly diverse and representative.
The more inclusive we are, the better our work will be, and we recognise that we have much more to do in this regard. We are committed to building a culture where students, staff and volunteers are valued for the unique people they are. We yherefore encourage applications from candidates from as wide a range as possible of ethnic, cultural and social backgrounds. In particular, we actively and warmly welcome applications from Black, Asian and minority ethnic candidates, male candidates and candidates with a disability as they are currently under-represented within IntoUniversity. If you believe that all young people deserve the chance to develop their talents regardless of their background and want to play a part in helping them succeed, then we would be delighted to hear from you.
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