Community Engagement Jobs
FARA exists to tackle poverty, and transform lives. This incredible organisation transforms the lives of the most vulnerable and disadvantaged children, and young people living in Romania, giving them a sense of family. Do you want to join the team that provides a family for those without?
FARA is looking to launch the charity's new individual giving fundraising activities programme and is looking for an innovative, personable and collaborative individual to lead the creation and launch of this exciting area of development.
The Role
It is a hugely exciting time for the charity as it embarks on this new chapter! This role presents a once-in-a-career opportunity to build on the charity’s outstanding track-record of trading income-generation and optimise charity-shop customer loyalty by building FARA’s first individual giving programme. Your talent will be a fabulous addition to a highly experienced marketing team with ambitious plans to transform the charity’s communications, and you will work alongside colleagues across the whole organisation to deliver this work.
The Fundraising and Individual Giving Manager will be responsible for:
- Creating systems, structures, activities and messages designed to launch and grow income streams, predominantly from individual givers and community
- Using data to inform Individual Giving campaigns, creating powerful messaging to acquire, retain and upgrade donors through digital and offline methods.
- Creating and implementing methods of attracting and retaining people and community partners to donate and fundraise
- Identifying and optimising any emerging and new fundraising opportunities to help grow income for the organisation
The Person
Are you entrepreneurial, innovative, personable, and collaborative, with the knowledge and passion to develop and deliver a fundraising programme? Are you keen to get your teeth into a new challenge and create something from scratch, albeit based on the foundation of an outstanding trading customer database.
The role requires a candidate with a strong background in building relationships and someone who is able to identify and develop new fundraising messages, campaigns and activities.
The role presents a hugely exciting opportunity to create, test and learn and we are looking for someone with the skills to diversify income sources at FARA, utilising the extensive network of supporters it has gained through its 40 charity shops across London.
The post-holder will need the skills to develop engaging, creative content and be excited by the prospect of pursuing new opportunities for the organisation to engage with existing supporters—many of whom might only have ‘gifted’ the charity via donations of pre-loved clothes and other items to FARA shops.
Why FARA
FARA funds, develops, and manages social support services across Romania for vulnerable children, children with learning disabilities and complex needs, youth at risk, adults with learning dis-abilities, and community-based programmes, tackling poverty through education for Romania’s poorest families. FARA, established in 1991 following the fall of communism, has grown to be one of the biggest and most established NGO’s in Romania, working to building a stronger future for Romania.
This is an exciting new role for the organisation and a wonderful opportunity for the right individual to shape an emerging fundraising programme. You will be joining a relatively new marketing team that is working to build and develop this wider function for FARA to support the shops' net-work and fundraising work. Working with an innovative and creative team, you will be well-supported to test, learn, and apply to achieve success.
The role is permanent and full-time (although reduced hours will be considered), and offers the opportunity to work flexibly from the offices in Teddington and Angel, and from home. Please note the role will also require flexibility to travel between FARA’s shops to build relationships with staff and volunteers (travel will definitely be paid).
If you think you could be the right person to fulfil the exciting opportunities presented by this role, apply here, or get in contact Charlie or Leanne at Charity Horizons for more information. Please note the closing date is 27th August 2024.
Please note: If you would like to submit an application or express your interest in an alternative format such as audio or video upload, or require any adaptations for your initial engagement with us, please contact either Charlie or Leanne who will be happy to advise on this.
Please also be aware that we use anonymous recruitment methods when submitting shortlists for all our roles and we only work with organisations that are happy to engage with us in this way.
Charity Horizons is an equal opportunities employer and as such actively promotes equality, diversity and inclusion in the workplace. We welcome and encourage applications from all suitable candidates irrespective of age, disability, hidden disability, race or national origin, religion or belief, gender, gender expression, political view, sexual orientation, medical condition and pregnancy.
Marketing and Communications Executive
Leatherhead, Surrey (some flexible working options available)
Up to £29,500 per annum + benefits (including 25 days annual leave and pension)
About the role:
We are looking to appoint a Marketing and Communications Executive.
Reporting to the Marketing and Communications Manager, you will be responsible for implementing and evaluating communications and strategies and campaigns and creating vibrant content that’s really focused on Rainbow Trust’s target audiences.
The post holder will work collaboratively across the Fundraising and Engagement team to support with the creation of news stories, press releases, blogs, campaign copy or email newsletters, website pages, social media posts.
What we’re looking for:
- An experienced Marketing and Communications professional – you have a motivational engaging style, who can draw out information and ideas of others
- Poised and outgoing – you are enthusiastic, with a collaborative approach to achieving goals through knowledge-sharing and working with others . You are excellent at building rapport and developing good working relationships
- A multi-tasker with a sense of urgency for achievement – you are comfortable working under pressure to complete tasks on time.
- A motivating, empathetic and persuasive communicator – you will ensure the family stories and voices are heard to key audiences and channels in all sections of the community, including media.
- Confident use of Content Management Systems and other databases– you have an imaginative and creative working style
What we offer:
We have a range of fantastic benefits that we offer our employees, this includes:
- Flexible working hours to balance home and working life
- Access to the Blue Light Card Scheme, and other rewards and discounts
- Time off in lieu
- Bike to work, season ticket loan and payroll giving schemes
- Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year
- Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)
- The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping
- A recommend a friend recruitment referral bonus
About us:
Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.
How to apply:
Please send your CV and a covering letter highlighting why your application meets the criteria set and should be considered above others to us via the link.
Interviews will take place at our Head Office in Leatherhead. We will only contact those applicants who have been successful.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.
An enhanced DBS disclosure will be required for this post.
We are committed to safeguarding and promoting the welfare of children and young people and we expect all employees to share this commitment.
Rainbow Trust is an equal opportunities employer and we welcome applications from all backgrounds. We are a Best Companies One-Star rated organisation.
We are looking for a confident, competent people-focused individual with great interpersonal skills for this busy Building Safety Manager role. If this is you, come and join us at ISHA as one of our Building Safety Manager.
Job Title: Building Safety Manager
Location: ISHA, 102 Blackstock Road, Finsbury Park, N4
Hours: 35 hours (Full-Time)
Contract: Permanent
Salary: £72,222 per annum
This is an exciting opportunity for an experienced Building Safety professional to join our small, but supportive, Housing & Neighbourhoods Team as a Building Safety Manager. This role focuses on all aspects of the Building Safety Act 2022 and the Fire Safety Act 2021 and offers a varied and engaging environment for a solution-focused individual with a passion for building safety and resident well-being. The successful candidate will play a crucial role in ensuring the safety of our residents and the compliance of our buildings.
Key Responsibilities:
- Building Safety Management: Ensure all buildings under your management comply with the Building Safety Act 2022 and other relevant regulations.
- Maintain up-to-date records of safety assessments, inspections, and compliance reports.
- Implement and manage safety case reviews for higher-risk buildings, ensuring all potential risks are identified and mitigated.
- Safety Cases: Develop and maintain comprehensive safety cases for higher-risk buildings, detailing the safety measures in place, identified risks, and strategies for risk mitigation. Regularly review and update safety cases to reflect any changes in the building, its use, or the regulatory environment. Ensure that safety cases are readily available to regulatory bodies and other stakeholders as required.
- Resident Engagement: Act as the main point of contact for residents on building safety issues. Provide clear and accessible information to residents regarding building safety measures and their responsibilities. Engage with residents regularly to address their concerns and ensure their feedback is incorporated into safety plans.
- Safety Management Systems: Develop and maintain robust safety management systems and procedures. Ensure regular fire risk assessments and other safety inspections are conducted and documented. Oversee the implementation of safety measures, ensuring they are effective and up to date.
- Collaboration and Coordination: Work closely with the Head of Building Safety and Building Safety officer and other team members to integrate safety measures into maintenance and liaise with external contractors, ensuring they adhere to safety regulations and standards. Coordinate with regulatory bodies and ensure all statutory notifications and reporting requirements are met.
- Training and Development: Ensure that all staff and contractors are adequately trained in building safety protocols and the requirements of the Building Safety Act 2022. Promote a culture of safety awareness and continuous improvement within the organization.
- Emergency Preparedness: Develop and maintain emergency response plans for all buildings. Conduct regular drills and training sessions to ensure preparedness for any safety incidents.
- Continuous Improvement: Monitor and review building safety practices regularly to identify areas for improvement. Implement new safety initiatives and best practices to enhance overall building safety.
Requirements:
You need to be flexible, proactive, and enthusiastic, and have excellent communication and influencing skills. A great sense of humour will serve you in good stead working in our busy, fast paced office.
Don’t feel you meet every single requirement? Studies have shown that some candidates are less likely to apply to jobs unless they meet every single requirement. At ISHA, we are dedicated to building an inclusive workforce, so if you’re excited by this role but your experience doesn’t quite align perfectly, we encourage you to apply anyway. You just might be the right candidate for this, or other roles, because of your transferable skills.
About ISHA
We are a small but ambitious housing association at a critical juncture. Our ambition is for the communities we are anchored in and exist to serve, and we have done and achieved much over the past few years. But in these challenging times we know we’ll achieve nothing unless we are equally ambitious for own our people.
Our values are at the heart of who we are and everything we do, inspiring our thinking and guiding our actions. We strive to build a more diverse organisation, where everyone feels empowered to bring, and be, their best self to work.
We can’t be a brilliant landlord if we don’t partner with brilliant colleagues. Could you be one of them and be trusted to make the difference?
Staff Benefits
We’ll offer you a generous pension scheme (up to 10% employer matched contributions and a death in service benefit), 29 days annual leave (increasing after five years’ service), eye care vouchers, a cycle to work scheme and other great benefits (see attached). We have an evolving wellbeing offer, that is being developed following employee feedback, and we will invest in your professional development with on-going training and career development opportunities.
This role is based at our Head Office but there is some flexibility to work in a hybrid way if preferred.
If this sounds exciting, we want you on our team. Please do apply.
Deadline: 09:00am on Monday 29 July 2024
Interview: Will be held the week commencing 29 July 2024
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Inclusion and Diversity
We want ISHA to be a great place to work and to ensure that our communities are represented across our workforce. A vital part of this is ensuring we are a truly inclusive organisation that encourages diversity in all respects, including diversity of thinking. We particularly welcome applications from Black, Asian and those of Other Ethnicities, LGBTQ+, disabled and neurodiverse communities to make a real difference to our residents so that passionate commitment to customers, respect for everyone, pride in Team ISHA and trusted to make the difference remains at the heart of everything we do.
Asking for adjustments
ISHA is committed to making our recruitment practices barrier-free and as accessible as possible for everyone. This includes making adjustments or changes for disabled people, neurodiverse people or people with long-term health conditions. If you would like us to do anything differently during the application, interview, or assessment process, including providing information in an alternative format, please contact us
No agencies please.
You will collaborate closely with our internal colleagues to enhance the availability of clinical trials. Your work will involve analysing policy issues, identifying solutions, and preparing briefing documents for senior colleagues.
Engagement with a variety of stakeholders, including clinicians, researchers, and people with MND, is key. You will also liaise with organisations such as the National Institute for Health and Care Excellence (NICE), the Medicines and Healthcare products Regulatory Agency (MHRA), and NHS England, communicating the MND Association's positions through policy papers, briefings, and reports.
Additionally, you will support our public affairs and campaigning efforts. This includes conducting research, producing policy reports, and organising consultation meetings, seminars, and conferences.
What are we looking for?
A knowledgeable and experienced professional with a solid understanding of the policy environment governing access to treatments and healthcare models. Familiarity with organisations like NICE, MHRA, and NHS England is essential.
You will have a proven track record in analysing and addressing policy issues related to research, treatment access, and social support. Experience in conducting outcome-focused policy research and developing policy initiatives is crucial.
Excellent communication, reporting, negotiating, and influencing skills are necessary, alongside strong analytical abilities to comprehend complex policy matters and devise solutions.
You must be skilled at planning, managing tasks, and meeting tight deadlines, working both independently and as part of a team. A quick learner who can master new policy areas swiftly, you should also share our commitment to achieving social change and inclusion in line with the MND Association's vision and mission.
For full role responsibilities please view the job description located within the Candidate Pack.
Our Benefits
- 28 days holiday, rising to 33 days after 5 years' service, plus Bank Holidays
- Access to UK Healthcare which includes reimbursement for dental appointments, eyecare, Health & Wellbeing screening and therapies
- Access to a 24/7 phone and video GP Service
- Life assurance
- Confidential counselling helplines
- Salary sacrifice schemes to include: Cycle to work & Buy and sell annual leave
- BenefitHub which offers lifestyle discounts and offers on everyday shopping
- Enhanced pension scheme
- Opportunities for training and personal development
- Hybrid working
How to apply
Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.
- Knowledge of the policy environment governing access to treatments and models of healthcare, including the roles of NICE, MHRA and NHS England.
- Experience in analysing and addressing policy issues involving research, access to treatment, care or social support.
- Good communication, reporting, negotiating and influencing skills.
Where experience is asked for, please give one example showing what you did and what it achieved. Where we require evidence of ability, please explain either how you would approach that particular competence or give an example to support your suitability.
Alternative Applications
To provide an inclusive application process for all our opportunities, we are open to receiving alternative applications from candidates who may find it difficult to complete our online form. For example, if you would like to apply via video or audio format, please send your recorded application.
About Us
Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.
We are committed to equality and value diversity. We are working hard to remove perceived and actual barriers to participation for people with and affected by MND, current and future staff, volunteers, and stakeholders.
We guarantee interviews for disabled applicants that meet the requirements of the role as part of our commitment to the Disability Confident Scheme. Reasonable adjustments can be made as required.
Important Information
Adverts may be closed before the deadline once sufficient applications are received. To avoid disappointment, please apply early.
We request that recruitment agencies do not contact us in relation to this role.
The client requests no contact from agencies or media sales.
The Mare and Foal Sanctuary rescues abandoned, neglected, or abused horses and ponies, offering them sanctuary for life. In each of our five peaceful sanctuaries in Devon, we unlock a world of natural, wild beauty where horses, ponies, and people who were struggling can enjoy life again.
Our compassionate and knowledgeable team cares for nearly 200 horses and ponies at our sanctuaries. Additionally, over 400 horses and ponies are rehomed and offered sanctuary at home by our dedicated carers. Sanctuary care is supported by a welfare team assisting owners struggling with the enormous commitment of horse ownership.
Operating across four sites in Devon, we are proud to offer:
· An Equine Assisted Services program to our local community in Devon. This program provides a range of activities for vulnerable children, young people, and adults involving our rescued horses and ponies - many of whom have also endured adverse life experiences.
· A small retail network helps support our fundraising and brand awareness, and we have ambitious plans to build on our open days and transform our Coombe Park sanctuary into a permanent visitor centre.
Chief Executive Officer
Devon, with hybrid working that ensures the best leadership of the charity.
Circa £95,000 per annum
This is an exciting opportunity to lead an ambitious organisation, keen to continue to grow the scale, reach and impact of our work. Building on our solid financial position, well respected brand and working alongside our highly skilled Board and our passionate team, there are a number of exciting opportunities available to us.
Our new CEO will develop our new organisational strategy that sees us develop our visitor engagement opportunities, our capital investment, and our equine assisted services. The CEO will realise our ambitions to increase our reach and impact, our commercial opportunities, and our national profile.
We are looking to appoint a passionate and ambitious leader who brings:
· A track record of scaling up organisations, from strategic planning to delivery.
· Experience of operating at strategic level, with inspirational leadership skills.
· A commercial outlook, with experience of identifying and implementing new opportunities that drive income.
Whilst we are open to candidates from all sectors and no professional animal welfare experience is needed, we are looking for people who have a passion for animals and will enjoy immersing themselves in the equine sector.
For further information, to access the appointment brief and to apply to this role, please review the microsite link by clicking 'apply'.
Recruitment Timetable
Deadline for applications: Wednesday 14th August 2024
Interviews with Prospectus: 19-28th August 2024
Meetings with The Mare and Foal Sanctuary’s stakeholders: w/c 2nd September 2024
Interviews with The Mare and Foal Sanctuary: w/c 2nd or 9th September 2024
About you
Do you want to use your skills to make a real difference to the myeloma community?
We’re looking for an experienced professional to join our team of Myeloma Information Specialists. Excellent verbal and written communication skills are essential for this post, and you will require to have previous experience in information delivery, as well as good IT and organisational skills. Previous experience working in oncology, haematology, clinical research, or a healthcare environment would be an advantage for this role.
About the role
This is an exciting time to join Myeloma UK as we launch our new five year strategy.
As a Myeloma Information Specialist you will provide a range of information and support on myeloma and related conditions to anyone affected by myeloma including patients, carers, and healthcare professionals.
You will be part of the team on the Myeloma UK Infoline, taking calls and responding to queries, and assisting in the development and monitoring of the Infoline and related services including Ask the Nurse and our Peer Network. You will require to develop an awareness of research and clinical developments and other initiatives in the field of myeloma and related conditions.
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending us the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 5 August 2024 and interviews will be held w/c 12 August 2024. You will be asked to do a task prior to your interview.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex,
· race,
· disability,
· age,
· sexual orientation,
· gender reassignment,
· religion or belief, marital status, or pregnancy and maternity.
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
The Food & Beverage Outlet Manager is a key role within the UWLSU Commercial team, who are changing the way they engage and support students at The University of West London Students’ Union. This role will work with full-time and student part-time staff to provide top tier service for our customers. This includes but is not limited to management and service throughout our outlets. The post holder will instil and deliver high standards of service. Additionally, the post holder will have the chance to flex and develop their event skills by managing catering to a selection of private and in-house functions designed to maximise engagement and further the student experience.
We are an award-winning organisation with an ambition to disrupt inequality in education. This role plays a vital role in that mission. As a team, we work collaboratively in a fun, supportive and challenging environment. We work tirelessly to improve our services, opportunities, and outcomes of our members. We provide staff with the tools and guidance to develop and grow their skills set and experience to further career aspirations and deliver high-quality work.
We are looking for a hardworking, organised individual passionate about customer service and empowering of all colleagues. This role is ideal for an early career manager, or someone wishing to take the next step from supervisor to Manager. You will have experience in working in a food and drink led environment to organise and deliver service from start to finish. You will have experience working effectively as an individual and as a team and working to tight deadlines. You will have a strong commitment to equality, diversity and inclusion, understand the importance of positive working relationships, display high levels of self-awareness and empathy and understand without a doubt that the union exists for its members.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
The role of Volunteering Manager will work to review and expand Concordia’s Volunteering programmes to ensure a variety of attractive opportunities both in the UK and abroad. They will ensure effective management and administration of all opportunities, initiate new partnerships with UK charities and hosts, and represent Concordia at international events and network meetings.
This role requires an individual with highly effective organisational and administrative skills, as well a strong aptitude to identify and act on new opportunities.
We are looking for a creative individual who possesses high standards, and a commitment to quality volunteering placements. The right candidate will communicate with passion and enthusiasm and have the ability to manage multiple tasks simultaneously.
ROLE OBJECTIVES
- To maintain, review and develop current Concordia volunteering programmes and partnerships
- To actively research & seek out new partnerships for hosting volunteers coming to the UK and UK volunteers travelling overseas
- To ensure the creative promotion of inclusive and appealing volunteering opportunities to a wide audience
- Responsible for the recruitment, training and management of voluntary coordinators for delivery at our UK and overseas volunteering projects.
- To establish effective and proportionate user-led processes to ensure the smooth administration and induction of new volunteers
- To ensure effective monitoring and evaluation systems are in place and to ensure regular summary reports of impact and statistics are produced.
- To provide clear information, support and advice for all volunteers travelling abroad/coming to the UK
- To develop and maintain excellent working relationships with colleagues and other stakeholders, locally and internationally
- To coordinate delivery carefully and within budget
- To work with the senior team to ensure financial sustainability of programmes and responsiveness to new project and funding opportunities
- To deliver or commission volunteer training as required
- To input and manage personal and sensitive data, keeping all individual records up to date
- To work according to all Concordia’s policies, including data protection, health and safety, equity, diversity and inclusion and safeguarding
- To be available to work evenings, weekends and residentials where necessary
- To be a team player working cohesively with Concordia colleagues, volunteers and supporters
- To undertake duties and provide support to the Head of Youth Programmes on other tasks and activities as needed.
PERSON SPECIFICATION
Essential experience:
- Highly organised professional with the ability to develop and maintain strong relationships with stakeholders.
- Significant experience in establishing and maintaining impactful international volunteering schemes
- Experience of creating new ambitious and inclusive programmes and opportunities for people of all ages, in particular young people
- Demonstrable and relevant experience in Health & Safety
Essential technical competencies
- An understanding of the data protection requirements in respect of volunteers
- Excellent IT skills, including experience of using Microsoft Excel and Word
- Experience of web-based platforms for recruiting volunteers and working with CRM databases
- Good knowledge of social media platforms and how they can be used to engage with stakeholders, both existing and potential
Essential Skills
- Ability to set and achieve ambitious targets
- Excellent communication skills in a variety of forms and contexts, including training and presentations
- Excellent administrative, planning and organisational skills
- Ability to work under pressure and to prioritise and manage workloads
- Ability to work on own initiative and in different teams working to the same purpose
- Sound decision-making
- Adaptable, innovative and ambitious in relation to volunteering
- Have an awareness, understanding and commitment to the protection and safeguarding of young people and adults at risk
- Have an understanding of and be able to demonstrate a commitment to Equity, Diversity and Inclusion
Desirable Criteria:
- Charity VISA application processing experience
- Project management
- Emergency First Aid or First Aid at work
- Personal experience of international volunteering or community volunteering
Other
- Willingness and ability to work evenings and weekends as required
- Willingness and ability to undertake travel in the UK and abroad as required
- A full driving license and use of a suitable vehicle
How to Apply: Send cover letter stating how you meet the person specification criteria (no more than 2 A4 pages) and a CV.
Closing date for applications: 2nd August 2024
Shortlisting: W/C 5th August 2024
Interview Date: W/C 12th August 2024
to foster cross-cultural understanding by providing people with quality opportunities for international volunteering and work experience
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Therapist to join our Homelessness and Complex Needs service in Brent.
£36,335.10 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
This innovative role has been created to respond to recent demands for an integrative approach into support delivery of vulnerable adults presenting a severe and enduring mental illness and/or a forensic background, at times in combination with substance misuse.
The post holder will lead on creating a therapeutically informed programme in order to develop a Psychological Informed Environment in the service.
The role would suit an experienced counsellor/psychotherapist who will lead in facilitating therapeutic groups and individual counselling /therapy for service users. On the other side provide support to the staff team in developing their psychological understanding and raising awareness in the emotional impact of working with this client group.
The Therapist will work with the service users in order to improve engagement with support services as well as providing in depth sessions with them with the desired outcome of supporting them to better manage the psychological distress and to have a clearer insight into their own emotional wellbeing.
Key information and documentation will be kept up to the required standard as expected between a therapist and a client and the post holder will adhere to all relevant legislation that governs these professional relationships.
The post holder will work flexibly across the service and will use technology were appropriate to ensure time is effectively used across the service provision.
9am- 5pm Monday-Friday
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Adopt and implement a Psychological informed Environment in the service.
To support the team in carrying out holistic assessments on appropriate support plans, and comprehensive risk assessments in full consultation with service-users, their families/carers and other agencies.
To liaise with the multi-disciplinary team working collaboratively to ensure that full information is given (in case of risk) to enable a robust assessment of service-users.
To ensure recovery focused support plans are reviewed, evaluated and amended in accordance with changing needs, presenting risks and individual preferences to promote recovery with an attitude of 'positive risk taking'.
To provide recovery focused support to achieve personal goals/aspirations in partnership with service-users, family members and statutory agencies. To work with service-users on a one-to-one basis to achieve positive outcomes within a given service timeframe.
Provide structured support and guidance to other front-line staff in their area of expertise, building capacity and skills within the team, and contribute to the relevant internal specialist forum.
Lead on external relationships with Mental Health professionals, including the North and South CMHT, the Forensic Team, the EIS and the HTT, maintaining excellent relationships with them.
Develop and maintain links with key agencies and service providers in the local community.
Demonstrate a commitment to the empowerment of service-users and a strong interest in co production and promoting people's rights.
Knowledge and practical experience of using person centred tools to support recovery and development of service-users.
To lead groups and activities - offering a range of appropriate therapeutic, psycho-educational and recovery focused interactions and activities including art/dance/movement therapy
Undertake administrative work and keep accurate and comprehensive service-user records to professional standards.
To adhere to Look Ahead's Policies and Procedures.
To adhere to at least one Code of Ethics of a recognized professional body.
To participate to peer supervision groups and therapy delivery improvement groups with other Look Ahead therapists;
To engage in external clinical supervision to maintain high clinical standards
To engage in learning and development activity to increase knowledge and skills.
To advocate assertively to statutory and voluntary agencies to ensure that service-users' needs are met
To maintain good relationships with all involved professionals and agencies.
To maintain good liaison with the service-users' immediate community and family.
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage service-user involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Ability to cope positively with challenging and diverse behaviours
What you'll bring:
Essential:
Degree level qualification in counselling or psychotherapy
Minimum of 2 year's experience in working in a mental health setting or other specialist social care services
Demonstrable experience of support work with people with support needss
Desirable:
Knowledge of group therapy;
Experience of working with vulnerable adults who are undergoing a period of crisis
Bring expertise in specialist areas such as dual diagnosis, substance misuse, hoarding or therapeutic interventions.
For our full job description please visit our website.
Salary: Full time equivalent £29,016 per annum (rest of UK), Pro rata £17,409.60 per annum (rest of UK)
Benefits: Read more about the excellent benefits we offer on our profile page
Travel: Although you will be based in the Glasgow office, travel will be required within the region approximately 3-4 times per month.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Do you have good practical experience of working alongside volunteers? Could you use your knowledge of volunteering best practice to help provide our volunteers with the best possible experience. If yes, you might want to consider joining our new Volunteer Experience Team based in 5 locations across the UK. We have exciting opportunities within our new Volunteer Experience Team to recruit new Volunteer Experience Coordinators as part of our 3-year sustainability plan in which we aim to expand and empower our network of volunteers delivering services to people with arthritis.
Our new Volunteer Experience Team is based within our People and Culture Directorate which delivers all our people related services across the Charity. We work together to ensure that Versus Arthritis is a great place to work and volunteer and that everyone feels, engaged, motivated, supported, valued and included and able to do their best for people with arthritis.
About the role
Our Volunteer Experience Coordinators provide best practice guidance at a local level to Versus Arthritis volunteers. Over the next three years you’ll be supporting the growth and diversification of our volunteer force and introducing new sustainable products (including digital) and processes to support them.
In this role, you will focus on empowering our volunteers by ensuring they receive a high-quality experience through forging relationships with them and ensuring they have what they need to carry out their volunteer roles. For example, you’ll be triaging queries, inducting and supporting new volunteers, delivering workshops particularly around digital awareness and competency, and encouraging networking between volunteers.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Great spoken, written and presentation skills.
- Ability to adapt communication style to audience.
- Ability to assimilate information and help drive forward change.
- Ability to build positive relationships quickly and to facilitate interactions between individuals and groups of people.
- Good IT knowledge and ability to share information with others.
- Ability to manage competing priorities and changing requirements.
- Strong collaborative team player as well as able to work effectively on own initiative.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interviews expected: in the week commencing Monday 12 August using Microsoft Teams
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Salary: Full time equivalent £31,918 per annum (London); Pro rata £19,150.80 per annum (London)
Benefits: Read more about the excellent benefits we offer on our profile page
Contract type: Fixed term contract up to 31 March 2027
Travel: Although you will be based in the London office, travel will be required within the South, South East and South West of England approximately 3-4 times per month.
Join us and use your skills, knowledge, passion and energy to help us achieve a future free from arthritis.
Do you have good practical experience of working alongside volunteers? Could you use your knowledge of volunteering best practice to help provide our volunteers with the best possible experience. If yes, you might want to consider joining our new Volunteer Experience Team based in 5 locations across the UK. We have exciting opportunities within our new Volunteer Experience Team to recruit new Volunteer Experience Coordinators as part of our 3-year sustainability plan in which we aim to expand and empower our network of volunteers delivering services to people with arthritis.
Our new Volunteer Experience Team is based within our People and Culture Directorate which delivers all our people related services across the Charity. We work together to ensure that Versus Arthritis is a great place to work and volunteer and that everyone feels, engaged, motivated, supported, valued and included and able to do their best for people with arthritis.
About the role
Our Volunteer Experience Coordinators provide best practice guidance at a local level to Versus Arthritis volunteers. Over the next three years you’ll be supporting the growth and diversification of our volunteer force and introducing new sustainable products (including digital) and processes to support them.
In this role, you will focus on empowering our volunteers by ensuring they receive a high-quality experience through forging relationships with them and ensuring they have what they need to carry out their volunteer roles. For example, you’ll be triaging queries, inducting and supporting new volunteers, delivering workshops particularly around digital awareness and competency, and encouraging networking between volunteers.
About you
If your knowledge, skills and experience include the following then we’d love to hear from you:
- Great spoken, written and presentation skills.
- Ability to adapt communication style to audience.
- Ability to assimilate information and help drive forward change.
- Ability to build positive relationships quickly and to facilitate interactions between individuals and groups of people.
- Good IT knowledge and ability to share information with others.
- Ability to manage competing priorities and changing requirements.
- Strong collaborative team player as well as able to work effectively on own initiative.
*As a hybrid worker the expectation is that you will spend around 40% of your working time in our office spaces or working in community settings. As an inclusive employer we will consider home-based working for anyone where office-based hybrid working would be a barrier to being able to work for us, for example for someone living with a long-term health condition or disability.
Application deadline and shortlisting
- We advise candidates to apply early as we reserve the right to close applications ahead of this date.
- Only shortlisted candidates will be contacted.
We do not wish to receive contact from agencies or media sales.
Interview
Interviews expected: in the week commencing Monday 12 August using Microsoft Teams
As a Disability Confident Employer, we guarantee you will be offered an interview if you disclose a disability and demonstrate sufficient evidence within your application that you meet the essential criteria for this role. We will also make any reasonable adjustments you may require for your interview.
The client requests no contact from agencies or media sales.
Head of Communications and Brand
Contract: 12 Months Fixed term contract, full-time, starting September 2024
Location: Canada (Toronto, Ottawa, Montreal), London, UK or any WA Country, remote role
Salary: Salaries and benefits for different countries will vary in line with the successful candidate's location and depending on experience.
- Canada: $75,000 - $80,000 per annum
- UK: 65,000 - £74,000 per annum with benefits or equivalent established grade in the country of employment.
Offer will be made based on candidate's right-to-work location and other factors including the labor market, experience, internal equity, and budget, etc.
About WaterAid Canada:
WaterAid Canada is a member of WaterAid, an international nonprofit organization, determined to make clean water, decent toilets, and good hygiene normal for everyone, everywhere within a generation. Only by tackling these three essentials in ways that last can people change their lives for good.
About the role:
The Head of Communications and Brand will oversee the planning, execution, and evaluation of WaterAid's communications and brand portfolio, including external communications, media relations, editorial and brand management, digital content development, and public engagement.
This position calls for a high level of collaboration within WAC and the global WaterAid Federation. The Head of Communications and Brand must possess strong interpersonal and communication skills to work effectively across teams to prioritize conflicting needs and deadlines. As part of a collaborative and fast-paced organization, the Head of Communications and Brand is expected to take initiative and be a creative problem-solver, possess a strong work ethic, take ownership of their work and have high personal expectations. The Head of Communications and Brand must also possess sound judgement and exercise discretion to ensure the integrity, security and confidentiality.
The Head of Communications and Brand will:
- Develop and implement an integrated annual communications plan to advance WAC's brand identity, leverage key activation opportunities, and increase the visibility of the organization across key stakeholder audiences.
- Implement major global campaigns for the Canadian market in coordination with communications leads across WaterAid Federation.
- Plan, execute and manage domestic fundraising communications in coordination with our fundraising team.
- Develop digital content that is integrated with the activities of WAC's Philanthropy, International Programs, and Policy & Advocacy teams.
- Actively seek opportunities to be endorsed by reputable external bodies that recognize sector excellence.
- Develop and maintain updated speaking points and key messages allowing WaterAid to comment on a range of issues that are relevant to the international development and WASH sectors.
- Grow WaterAid's brand identity and reputation for accountability and transparency in Canada through the production of high quality and innovative annual reports and newsletters.
- Manage WAC's website to ensure it is always up to date, accurate and user friendly.
- Manage WAC's social media strategy and develop social media content to support various WaterAid priorities, activities and programs in collaboration with all organizational teams.
- Utilize a data-driven approach to optimize WAC campaign outreach within the Canadian market, ensuring effective engagement and impact. Regularly prepare and present comprehensive reports on performance metrics and insights.
- Manage and maintain Google Enterprise Solutions and Google Not-for-Profit accounts, site directories, website domains, and SSL certificates.
- Contribute to the execution of WAC's national policy and advocacy strategy through strategic communications that demonstrate WaterAid's impact and leadership in our sector, as well as ensuring regular engagement with Canadian Members of Parliament and other decision makers.
- Work closely with the WaterAid leadership to manage opportunities to build WAC's thought leadership profile with key stakeholders through white papers, publications, and media, including social media as relevant.
- Support partnerships and expand upon collaborations with existing WaterAid partners and other stakeholders to advance advocacy objectives.
- Contribute to international development sector-wide advocacy and communications initiatives in Canada.
About you:
- Bachelor's degree in journalism, communications or another related field.
- Minimum of 7 years' experience in marketing, media relations, and corporate/ nonprofit communications.
- Exceptional communication skills in English, with bilingualism in English and
- French being a strong asset.
- An entrepreneurial and collaborative work ethic. Diplomatic and able to work with teams from around the globe and different time zones.
- Experience of managing external public relations, web development, and other communications vendors.
- An understanding of international development issues.
- Experience working on advocacy plans and execution within the international development/NGO sectors would be a strong asset.
- A strong commitment to WaterAid's mission, vision, and values with the ability to effectively communicate this mandate in a manner that compels prospective supporters to join the cause.
Closing date: Applications will close at 23:59 on 4th August 2024. Shortlisting and interviews may take place on a rolling basis and the application process will close if a suitable candidate is found prior to the advertised closing date.
How to Apply: To see the full job pack, please click 'Apply'. Please apply by submitting your CV and a cover in one document either Word Document or PDF format.
Pre-employment screening: To apply for this post, you must be able to demonstrate your eligibility to work in the respective country. All pre-employment checks will be carried out according to the applicable laws in the respective country. All our UK-based vacancies require a basic Disclosure and Barring Service (DBS) check to comply with our Safer Recruitment policy.
Our Commitment
Our People Promise:
We will work with passion and focus to ensure safe and sustainable water, toilets and hygiene are available to everyone, everywhere. WaterAid is a place of purpose - where people have a real commitment and shared responsibility for the impact we have. We are a global community with diverse backgrounds and perspectives, motivated by inspiring, stimulating work. We are determined to put the wellbeing of our people first, to be a place where people feel safe and able to contribute their voice and truly live our values.
Equal opportunities:
We are an equal opportunity, disability-confident employer and are dedicated to achieving the highest standards of diversity, equity and inclusion. We welcome applications from people of all backgrounds, beliefs, customs, traditions and ways of life. This includes, but is not limited to, race, gender, disability, age, sexual orientation, religion, national or social origin, health status, and economic or social situation.
Safeguarding:
We are also committed to protecting everyone we come into contact with. We have a zero-tolerance approach to abuse of power, privilege or trust across our global work, and any form of inappropriate behaviour, discrimination, abuse, bullying, harassment, or exploitation. Safeguarding the people and communities we work with, our staff, volunteers and anyone working on our behalf is our top priority, and we take our responsibilities extremely seriously.
Our vision is a world where everyone, everywhere has sustainable and safe water, sanitation and hygiene.
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We are looking for an enthusiastic people person with great communications and organisational skills to help recruit and coordinate our talented volunteers. You will help take ANT to our next level of impact by leveraging volunteers to deliver tree planting and tree care activities across our woodland sites. Your role will support volunteer activities across Avon Needs Trees, but with a focus on our two largest sites: Great Avon Wood and Lower Chew Forest.
You will join a fast-growing organisation that started in 2019 with four volunteers and has grown to a staff team of nineteen (with more recruitment in the pipeline for 2024), over 1,000 volunteers and ownership of nearly 600 acres of land that will grow woodlands of over 160,000 trees.
Your legacy will be a tangible impact on slowing down climate change, helping nature recover and creating social impact by developing funding relationships that support our woodland projects and organisational development more broadly.
Main responsibilities
- Lead on the coordination of our volunteer leaders and volunteers to ensure we can deliver our volunteer tree planting, tree care days, and other activities, for example outreach volunteering or fundraising volunteering. Volunteer coordination includes:
- Managing volunteer leader rotas and calendars
- Ensuring all volunteers are provided with timely, accurate and clear logistical information ahead of volunteer days
- Responding to volunteer and volunteer leader enquiries in a timely manner
- Putting in place suitable contingency plans in the case of a volunteer leader having to pull out of a commitment
- Administering our volunteer management system
- Work with the Chew Valley Project Team and the Engagement, Communications & Fundraising team to recruit new volunteers and volunteer leaders, and ensure the ongoing engagement of our current recruits. This includes:
- Communications focused on volunteer recruitment
- Coordinating volunteers along the recruitment process
- Ensuring our web and digital assets are accurate and up to date
- Producing high quality communications outputs targeted at our volunteers and volunteer leaders, for example, volunteer news bulletins
- Volunteer focused project promotion on social media and other channels
- Act as the first point of contact for all volunteer related enquiries by managing our volunteer inbox and dealing with volunteer enquiries on the phone
- Ensure volunteering complies with our processes and policies, this includes:
- Ensure all volunteer related documents are filed appropriately on our shared drive
- Ensure all volunteer based activities are in line with ANT’s volunteer and health and safety processes and policies
- Review volunteer expense requests
- Escalating any issues in a timely and professional manner to the appropriate member of staff
- Work with the Chew Valley Project Team to support event delivery and logistics as required
- As with all Avon Needs Trees roles, contributing to grant writing and fundraising activities
- Work with the wider Avon Needs Trees team to help build a resilient, multi-site charity and undertake any other work necessary to pursue our aims.
The client requests no contact from agencies or media sales.
Job Purpose and Key Responsibilities
The Director of Programmes, Policy and Advocacy is a senior leadership and strategic role within CIUK.A key member of CIUK Senior Leadership Team (SLT) with overall responsibility for the programmes, policy, and advocacy.The role is responsible for providing leadership to the directorate, contributing to the development and implementation of organisational Strategy, raising income from FCDO and other institutional donors, contract delivery and compliance, and safeguarding focal point on the leadership team. The postholder will provide expert support and advice to the CEO, the Board and the Impact and Transformation Sub-committee of the Board across programme, policy, and advocacy. Together with fellow SLT members the Director has collective responsibility for the delivery of the CIUK strategy, ensures effective cross organisational work to this end, and ensures CIUK becomes a great place to work, supporting an anti-racist, feminist, diverse and inclusive organisational culture.
Within the confederation, the post-holder is an important voice in shaping and influencing organisational thinking, policy, and operations within the CARE International confederation, being a member of the Global and European Programme Directors working groups.
CIUK’s restricted income from donors is significant and is CIUK’s largest income stream. As such, the post holder must be an expert in the delivery of restricted-funded programming and in particular in the ways of working of FCDO as a donor, and have the ability to influence senior donor counterparts. They must have significant experience of working for an INGO like CARE to deliver complex programming in challenging contexts. Our largest programmes are complex multi-partner consortia in fragile contexts with budgets of up to £60m.
As a leader of a large team, the role-holder requires strong people leadership and interpersonal skills, with the ability to translate strategy into action, motivate colleagues and demonstrate to team members how their role links to organisational strategy and objectives.
Why work for us?
The Programme, Policy and Advocacy Department is at the very centre of CARE International UK (CIUK) new strategy ‘Women leading change in times of crisis’, as it is the engine room for our programme impact. It is also driving the thought leadership around how to change our role to promote greater local leadership of CARE’s work, and support women’s voice and leadership in climate and humanitarian action.
Whilst our extremely capable permanent Director of Programme, Policy and Advocacy takes a break to welcome an addition to her family, we are seeking an exceptional leader to be part of the Senior Leadership Team of CARE International UK (CIUK).After a period of challenge and transition we are in a stronger position. You will be joining the UK team at an exciting time as we make real, and accelerate delivery of our new strategy, and build solid working relationships with the new Government.
About you
Your experience of leading a significant programme function within the international development and humanitarian sector is essential.You will also have experience of working with FCDO, growing institutional income, and overseeing a significant portfolio of grants and contracts.You will have deep knowledge of feminist and locally led approaches to development, some experience of advocacy and policy making, and a passion to put women and girls at the heart of development.Your strategic leadership, inspiring people, effective financial, and change management experience, will come together to make you a strong candidate to lead this circa 50 person team with over £200m under management. Previous experience within the CARE confederation would be welcomed.
About the role
The Director of Programme, Policy and Advocacy is a senior and strategic role and a member of the Senior Leadership Team (SLT) with overall responsibility for providing leadership to the directorate and contributing to the development and implementation of organisational strategy and effective cross-organisational work.
The role provides expert support to the CEO, the Board and the Impact and Transformation Sub-committee of the Board. Within the CARE confederation, the post-holder is an important voice in shaping and influencing organisational thinking, policy and operations within the CI confederation, being a member of the Global and European Programme Directors working groups.
CIUK’s restricted income from donors is significant and is CIUK’s largest income stream. As such, you must be an expert in the delivery of restricted-funded programming and in particular in the ways of working of FCDO as a donor and have the ability to influence senior donor counterparts. You must have significant experience of working for an INGO like CARE to deliver complex programming in challenging contexts. Our largest programmes are complex multi-partner consortia in fragile contexts with budgets of up to £60m.
As a leader of a large team, the role-holder requires strong people leadership and interpersonal skills, with the ability to translate strategy into action, motivate colleagues and demonstrate to team members how their role links to organisational strategy and objectives.
About CARE
CARE International is one of the world’s leading humanitarian and development charities. We fight poverty and injustice in the world’s most vulnerable places.We save lives in disasters and conflicts. We stand with women, girls and their communities to achieve lasting change for a better future.
Safeguarding
CARE International UK has a zero-tolerance approach to any abuse to, sexual harassment of or exploitation of, a vulnerable adult or child by any of our staff, representatives or partners. CARE International UK expects all staff to share this commitment through our Safeguarding Policy and our Code of Conduct. They are responsible for ensuring they understand and work within the remit of these policies throughout their time at CARE International UK.
Safeguarding our beneficiaries is our top priority in everything we do, including recruitment. All offers of employment at CARE International UK are subject to:
- satisfactory references. CARE International UK participates in the Inter Agency Misconduct Disclosure Scheme.In line with this Scheme, we will request information from successful applicants’ previous employers about any findings of sexual exploitation, sexual abuse and/or sexual harassment during employment, or incidents under investigation when the applicant left employment.
- appropriate criminal record checks (including a Bridger check).
By submitting an application, the applicant confirms his/her understanding of these recruitment procedures.
Equality and Diversity
We are committed to Equality and value Diversity.
We are a Disability Confident Employer and particularly welcome applications from disabled people. We guarantee interviews to disabled applicants who meet the essential criteria for the role (see person specification). If you require the candidate brief or need to submit your application in an alternative format, because of a disability, please contact CARE International UK.
We also encourage people from Black, Asian or Minority Ethnic (BAME) backgrounds or LGBT+ to apply for roles at CARE International UK.
Please note that in compliance with the Immigration, Asylum and Nationality Act 2006, all job offers at Care International UK are conditional on eligibility to work in the UK
The client requests no contact from agencies or media sales.
Role Profile
Place of work: Hybrid, time split between home working, our office and out in the community of Cornwall (includes weekly face to face meetings in Cornwall)
Role summary
This role is multifaceted, helping Cornwall VSF to deliver our contracts effectively.It is envisaged that this role will initially be solely focussed on the People in Mind contract.It is anticipated that once the Programme Lead is embedded into the PiM service, that a second contract will be added to their portfolio.
Key Duties
Programme management.
Create, update, communicate and manage the overarching programme plan, contract risk register monitoring, budget, and evaluation - reporting progress on a quarterly basis.Ensure the plan reflects the bid and where plans have diversified, ensure rational is communicated to the partnership and commissioners.
Develop and manage trusted relationships all levels to ensure effective networks, communication and collaboration are created, nurtured, and enhanced.
Develop excellent relationships with ICS stakeholders (including NHS, local authority, and commercial organisations). Manage relationships all levels to ensure effective networks, communication and collaboration are created, nurtured, and enhanced.
Work with VSF’s Leadership and Finance Officer to ensure the budget lines you are responsible for are effectively managed, monitoring spend against profile on at minimum a quarterly basis.If underspends are incurred work with the partnership to ensure funds are re-prioritised.
Develop and oversee the referral processes and reporting.
Ensure that points of referral such as the Community Gateway have the information needed about the providers to make accurate referral assessments.
Provide guidance to partnership about enquiry routes.
Develop and maintain an in-depth understanding of each separate delivery element.
Develop and oversee various levels of governance within the programme, e.g. steering group, programme managers, people with lived experience.
Formalise the governance arrangements for the contracts, working closely with the Steering Group to ensure governance enables ambitions.
Ensure all partners are meeting commitments in their bid proposals and contracts.Lead on partner relationship management.
Where gaps in provision are identified facilitate partnership discussions and feed into learning cycle to ensure decisions are made in a timely fashion.If the partnership decides to add new core partners, ensure that a detailed specification is created.
Manage delivery of the insight and impact of the programmes including a Human Learning Systems approach to insight, and Social Return on Investment approach to impacts, working closely with VSFs Intelligence and Impact specialist.
Proactively identify and develop emerging initiatives and opportunities for the VCSE sector, relevant to your contracts.Horizon scan for additional opportunities.
Organise and facilitate engagement events with the wider VCSE sector, including sessions with ICB/Cornwall Council and colleagues from outside the sector.
Work with senior leadership to develop and manages processes for conflict management, safeguarding and crisis management, quality assurance, provider underperformance, complaints, provider diversification or negotiations for provider service amendments.
All aspects of line management of Cornwall VSF programme team
Grant Funds
Lead on Cornwall Community Foundation contract liaison ensuring grant funding is delivered as planned, that the learning approach is embedded, reporting provides the data needed and that VSF has the communications content required.
Work with our learning partner to ensure learning events are well plan and that learning questions and plans are available well ahead of time.
Annually set the priority target areas for VCSE grant funding budgets, by facilitating discussion with the partnership and the Cornwall VSF team.
Ensure that learning is fully considered by the steering group and that delivery changes as a result of learning.
Ensure appropriate performance, impact and financial reporting processes are established for any grant elements within VSF’s management, governance procedures, and standards.
Personal health budgets
Working with wider VCSE partners, create a specification of what the programme requires from a PHB delivery provider, that includes guidance, process, forms, data, analysis, follow up with recipient and data capture and analysis from the follow up.
Work with learning partner to determine a learning approach for PHB.
Develop reporting measures for PHB and update information quarterly.
Human learning system approach
Work with learning partner to create a plan for the learning approach that covers all aspects of the partnership and on prioritise learning outcome that can be accommodated.
Facilitate the steering group considering learning and discussing potential changes to plans and service delivery.
Engage and lead on elements when required for programme managers, practitioners and CWF grantees learning sessions.
Reporting
Work with the Programme Coordinator and Intelligence and Impact lead to ensure the programme is capture all data required to enable continuous improvement of the programme.
Ensure that data is analysed to demonstrate important intelligence and impact and the relevant information is shared with Comms officers to feed into the Communications plan.
Lead on reporting to wider partnership on collective performance.
Lead on quarterly reporting to commissioners at quarterly online or face to face meetings.
Ensure end of programme reporting offers evidence of the value and impact of the partnership in readiness for re-commissioning
Communications
Work with the Communications (comms) Officer to create a communications strategy and delivery plan that will be shared with partners and funders.
Work with the Comms Officer to ensure that comms reporting metrics are determined so that appropriate data can be captured.
Oversee the creation of a comms brand strategy and guidance for the partnership, comms templates such as impact stories, case studies, requests for comms support, partner comms plans.
Ensure the comms officer works with partners to develop comms plans for their element of the service and that partners report back on their comms activities, this should be collated for impactful reporting to commissioners and for analysis on what has provided good return on either time or money spent.
Oversee the creation of social media channels for the contract and the social media strategy.
Work with Comms Officer to determine how to spend the modest comms budget, prioritising where the money is used and assessing the impact of the spend.
People with lived experience
Work with the Comms Officer to ensure that the voices of people with lived experiences are embedded in the strategy of the programme, by working either with other organisations such as Healthwatch and wider VCSE partners or by cultivating a specific programme group if necessary.
Ensure that this is embedded for the lifetime of the programme and that people with lived experience have a route to feedback about the services.
When feedback/steering is provided, ensure it is fed into the learning cycle.
General working requirements
Keep up to date with Cornwall VSF’s aims, policies and procedures and ensure these are followed
Working with VSF leadership to ensure the working culture of the VSF is collaborative, inclusive, reflective, constructive and matches the co-produced intentions for your VSF contracts.
Have an affinity to Cornwall VSF’s values of Compassion, Transparency and Inclusivity and always deliver your work with these values in mind.
Have a good understanding and awareness of current sector issues and the Cornwall community.
Have a good understanding of Cornwall and Isles of Scilly Integrated Care System.
Ensure the work reflects equality, diversity and inclusion legislation policy, and best practice
Monitor and evaluate activities appropriate to the role and contribute to the service planning process by providing regular reports and feedback on areas of responsibility.
Use VSF’s CRM system to share information about our stakeholders and membership organisations that would be beneficial to all colleagues.
Key Relationships
Chief Executive
Operations Director
Staff team (Programme Coordinator 1.0 FTE and Comms Officer 0.6 FTE)
Programme partners
Learning partner
Funders and stakeholders
Person specification
Essential Criteria
Extensive programme management experience.
Demonstrable ability as adaptable and effective communicator, delivering and accepting information at a variety of people levels (verbal, written, presentation).
Ability to analyse, understand, explain, and make recommendations based on complex information.
Fully conversant with Microsoft Office Suite including excel, word, outlook, PowerPoint, and Teams.
Well-developed planning and organisational skills, with the ability to manage and prioritise own workload
Proven ability to monitor and maintain casework systems and procedures, service delivery against agreed targets
The ability to commit to and work within the aims, principles, and policies of VSF and work towards achieving its strategic priorities.
Adaptable, flexible.
Excellent inter-personal and negotiating skills.
Excellent time management and organisational skills
Excellent problem-solving skills
Commitment to reflective performance and continuing professional development.
Ability to travel and work across Cornwall.
Understanding of the voluntary and community sector and the challenges and opportunities facing the sector.
Other requirements
The normal duties of the role may involve travel on a regular or occasional basis. It is a condition of employment that the post holder can exercise satisfactory travel mobility to fulfil the obligations of the role.
Be familiar with all relevant GDPR, procedures, ensuring that all statutory obligations are complied with
In-depth understanding of the business of running a charity or voluntary sector organisation including reporting requirements
Complete a satisfactory DBS check. (This can be applied for on appointment).
The client requests no contact from agencies or media sales.