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Closing in 7 days
NFP People, London (On-site)
£13.15 per hour. £15.12 per hour on Saturday evenings
Posted 3 weeks ago
Young Lives vs Cancer, Remote
£39,784 (outside of London); £42,087 (London-based)
Posted 1 week ago
NFP People, Remote
£28,626 - £34,544 pro-rata (plus London weighting if applicable)
Posted 1 week ago
Closing in 3 days
hireful, Dudley (On-site)
£48000 per annum
Posted 3 weeks ago
Closing today at 12:00
Baker Street Quarter Partnership, London (On-site)
£30,000 pa commensurate with experience
Posted 2 weeks ago Quick Apply
Shelter, Manchester (On-site)
£24,102 per per annum + £1,500 budget for personal and professional development
Posted 2 weeks ago
Closing in 2 days
Sightsavers, Kenya (On-site)
1Local Terms and Conditions apply
Posted 1 week ago
Closing in 3 days
ELOP, Walthamstow (On-site)
£26,000 per year including Outer London Weighting
Posted 2 weeks ago
Hertfordshire Mind Network, Multiple Locations (On-site)
£23,500 - £25,000 per year (pro rata for part time hours)
Posted 4 days ago
NFP People, Remote
Circa £33,900 pa (inner £3,950 pa / outer £2,100 pa) London weighting
Posted 1 week ago
Home-Start Stroud and Gloucester, Stonehouse (On-site)
£40,221 - £43,421 per year
Posted 2 weeks ago
Page 11 of 12
London (On-site)
£13.15 per hour. £15.12 per hour on Saturday evenings
Part-time (Various daytime, evening and weekend hours)
Permanent
Job description

Receptionist

We have an exciting front-of-house role where the reception is the first point of contact within a leading youth charity that helps shape the lives of young people.

Position: Receptionist

Location: Burnt Oak. HA8 0DT

Salary: £13.15 per hour. £15.12 per hour on Saturday evenings

Hours: Various daytime, evening and weekend hours

Contract: Part-time

About the role:

This is an exciting front-of-house role. As receptionist you will be responsible for greeting every young person as they arrive and ensuring they leave safely. You will also be responsible for the reception area: ensuring young people enter the session smoothly; processing new members; directing phone calls and enquiries; maintaining the membership database efficiently; and carrying out regular communication. 

Some of your key responsibilities will include:

  • Maintaining the reception area and provide a welcoming environment
  • Ensure new members are welcomed and introduced to a member of the youth work team
  • Ensure Junior members leave sessions safely in the care of parents
  • Ensure visitors comply with health and safety requirements and child protection/safeguarding procedures
  • Deal with telephone enquiries, take and relay messages, screen, and direct calls
  • Enter new members on to the membership database and collect entrance fees
  • Ensure that any administration and paperwork is up to date
  • Maintain the meeting room calendar
  • Keep records up to date related to attendance, trips, events, and meetings
  • Administer First Aid in line with procedures (if you are not currently First Aid-qualified, training will be provided)

About you:

To be successful in the role of Receptionist you will be a welcoming, professional, organised, proactive and positive individual, who is passionate about young people and the communities the youth zone serves. You will be someone with a clear ‘can do’ approach, committed to a growth mindset, eager to learn, and willing to take risks all for the benefit of supporting young people. You will demonstrate the organisation’s values through all you do and will commit to giving your best every session for young people.

You will also need to bring with you the following skills and experience:

  • Previous experience in managing or supervising a reception desk or entrance point
  • Working in a customer-facing environment and dealing with the public
  • The ability to engage with all types of people from young people, community members, and colleagues to official visitors and Board Directors
  • The ability to diffuse pressurised situations while remaining calm and in control
  • Great communication and interpersonal skills
  • The ability to work on own initiative and as part of a team
  • Excellent attention to detail, thorough and organised

Although not essential previous experience of working with young people and a knowledge of the issues which affect them would be beneficial. As would experience of using a membership system or database.

The charity is committed to safeguarding and promoting the welfare of children, young people, and vulnerable groups. This post is subject to an enhanced DBS check. The strength of the organisation is the diversity of its people, there is a huge value in different people doing things in different ways and we welcome applications from what might be considered non-traditional backgrounds. The one thing we all have in common is our desire to raise the aspirations of young people across the country. We are an equal-opportunity employer. All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We very much welcome previous experience working as a Front of House, Front Desk Receptionist, Front Office Coordinator, Front Desk, Front of House Team Member, Reception Administrator, Head Receptionist, etc. #INDNFP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Posted by
NFP People View profile Organisation type Advertising Agency Company size 6 - 10
Posted on: 08 November 2024
Closing date: 06 December 2024 at 23:30
Job ref: 6633
Tags: Administration,Advice / Information,Customer Service,Customer support,Youth / Children