Communications Officer (Digital) Jobs
An exciting opportunity to join the Rank Foundation team in London or Penrith as Alumni Development Officer through the Time to Shine leadership programme. This new post has been created to support the development and implementation of a range of activities to engage and connect with the Rank Fellows to foster long lasting relationships. The postholder will play a pivotal role in strengthening relationships between the Foundation and its alumni community.
The position is offered on a 12-month, full time basis, and the postholder must be able to join early January. The post-holder will be part of the Rank Foundation’s Time to Shine (T2S) leadership programme. As part of the Time to Shine 2025 Cohort, you will be supported through learning conferences, leadership days, action learning and will have access to career relevant training and qualifications.
Please download the Recruitment Pack for the full description of the post and further information on the Time to Shine Programme.
Key accountabilities:
Alumni Programme Research & Development:
- To assist with the identification of and engagement with the wider alumni community
- To implement a range of activities to engage with Rank’s alumni community;
- To design, plan and deliver Fellowship events, webinars, and other programmes that promote networking and professional development opportunities among Fellows/alumni;
- To create and develop relationships with the Fellows/alumni to increase involvement in the Foundation’s activities;
- To administer the mentoring programme connecting older Fellows with younger ones at the beginning of their professional careers;
- To liaise with the Comms team to raise the social media profile of the Rank Fellowship Alumni Network;
- To serve as the primary point of contact for alumni inquiries, communications, and requests;
- To be the secretariat for the Fellows Leadership Team, drafting agendas, minute taking, and following up on actions
- To design, plan and deliver School Leadership events with support from the Finance & Operations Officer
Data & Reporting:
- Manage the Fellowship database, ensuring it is kept up to date
- Send out digital surveys, monitor and track key deliverables;
- Collect achievements and contributions from Fellows to showcase impact;
- Collate and prepare reports based on survey outcomes to assess the effectiveness of the programme.
If you would like to apply, please send your CV together with a supporting statement no longer than 2 sides of A4 that clearly demonstrates how you meet the knowledge, skills, and experience requirements of the role.
Interviews: In-person London, 3rd December 2024 (pm)
The client requests no contact from agencies or media sales.
This is a new role with enormous scope to influence the digital development for one of the UK’s leading animal welfare charities.
The individual giving team is responsible for driving sustainable growth through donor engagement, stewardship and acquisition. We are seeking a Fundraising Digital Marketing Lead to drive the development and implementation of our digital fundraising strategy. You will oversee campaigns across multiple digital platforms, engaging with new and existing supporters to drive donor acquisition, retention, and growth. As a key person within the fundraising team, you will collaborate closely with communications and people across the charity to help us meet our ambitious fundraising goals through online channels. This role requires a creative thinker, a data-driven approach, and a commitment to making a positive impact.
We are looking for an experienced and strategic individual to spearhead our online fundraising efforts. The ideal candidate will have a proven track record in digital marketing within the nonprofit sector, successfully utilising online platforms to drive fundraising growth. They will demonstrate expertise in building and engaging communities around a charity’s mission, effectively translating this engagement into ethical fundraising success.
The successful candidate will join a busy, friendly, and capable team working to maximise the charity’s fundraising performance.
The client requests no contact from agencies or media sales.
We are looig for a new Chief Officer at Rainbow Haven
What is Rainbow Haven?
We are a small, well-respected and busy charity based in East Manchester. For over 20 years Rainbow Haven has provided a place of welcome, support and opportunity for asylum-seekers, refugees and other migrants.Putting diversity and inclusion at the heart of everything we do, people with lived experience of migration are centrally involved, as service users, volunteers, staff members and trustees.From its flagship information, advice and advocacy services to a range of wellbeing activities and classes, Rainbow Haven is there to support and empower people seeking to establish new lives in Manchester.
About the role:
Reporting directly to the Trustee Board, the Chief Officer will:
·Provide leadership, strategic and operational oversight of Rainbow Haven.
·(with the Trustee Board) Ensure the long-term financial sustainability of Rainbow Haven.
·Develop and oversee the delivery of high quality services in response to changing external and internal pressures.
·Ensure appropriate support for an experienced and committed staff team.
·Maintain effective partnerships and develop new partnerships across statutory and voluntary sectors to enhance the range, volume and quality of the services Rainbow Haven can offer.
About the person:
You will have proven experience of:
·Strategic organisational and financial development, oversight, reporting and evaluation.
·Developing and sustaining collaborative external relationships with funders and service delivery partners.
·Financial planning and fundraising.
·Overseeing delivery of front-line services.
·Supporting experienced and committed teams of staff and volunteers.
On our wish list:
·You’ll share Rainbow Haven’s ethos, values and commitment to our vision.
·You’ll have a proven ability to manage competing priorities and pressures.
·You’ll be well-organised, creative and flexible with a problem-solving approach.
·You’ll be a good listener, respectful of staff expertise and experience and responsive to their support and development needs.
·You’ll be a strong communicator and collaborator, whether engaging with colleagues, volunteers, service users or service delivery partners.
·You’ll have a positive, proactive attitude – you’ll understand the needs, challenges and opportunities of working in a small, fast-moving organisation.
This is a fantastic new opportunity to lead an established charity doing invaluable grassroots work with marginalised people that directly impacts their lives for the better.
See the attached document for details on how to apply.
Do not hesitate to let us know if you have specific requirements or need support to apply in an alternative format.
Closing date: 5pm Monday 25th November 2024
PCS is moving towards the establishment of an organising culture across the union. Our approach going forward is about building union power. We are building our teams of Industrial Officers to work in and develop expertise in all aspects of the role including bargaining, organising, campaigning, equality and learning.
Salary and Location
- Band 4, Regional Spine points 30-26
- Starting Salary £45,570 p.a. rising to £51,459 p.a. in annual increments
- PCS Cardiff
Successful candidates for the Industrial Officer will be able to demonstrate:
- Encouraging participation and recruitment of new members, particularly of under-represented groups
- Industrial relations, negotiations, advocacy and representation
- Understanding of the political processes in the UK and the role and work of trade unions
- Basic knowledge of employment rights, equality legislation discrimination law and working practices
- Methods and techniques for bargaining, campaigning and organising in a digital age
The main duties of the Industrial Officer role include:
- Identifying and maximising the potential for union growth
- Influencing success by developing and promoting the union’s bargaining, campaigning, equality and organising agenda
- Encouraging membership participation and support in allocated areas of responsibility
The ability to organise own work, identify and set priorities as well as communicate effectively using written and oral channels, including reports and presentations, with a variety of audiences are all essential requirements for a successful Industrial Officer.
Closing date: at 12 midday on Wednesday 20 November 2024
Interviews will be held by Zoom: Monday 2 December 2024
About PCS
PCS is the Public and Commercial Services Union, representing many thousands of members working in the civil service and related areas.
Employer Benefits
You will have access to a generous package of staff benefits including
- flexible working (including hybrid working)
- childcare and family support
- generous maternity/paternity leave
- 32 days leave and Christmas closure
- pension scheme
- employee assistance programme
Learning and Development
The union offers a wide range of learning and development opportunities. We will work with you to support your continued professional development.
PCS Recruiting Process
We use CVMinder to manage all recruitment activities. It helps us to maintain our commitment to equality and diversity by ensuring that we are fair and compliant with our recruiting practices.
Applications must be received by the closing date and time specified.
Candidates invited for interview are required to make themselves available on the date/s specified. Interview dates cannot be changed to accommodate candidates who are unavailable to attend on the specified date.
CVs will not be accepted. Please see the job description/person specification and follow the application process.
PCS is working towards equal opportunities and is positive about disabled people.
All posts can be considered on a full-time, part-time or job share basis.
Please view our guidance for applicants.
The client requests no contact from agencies or media sales.
We're looking for someone who’s interested in the possibilities of technology to help us help more adults gain the skills they need for work. Our mission is to catalyse change in the way adult learning for work, via grant-giving, investment and partnerships.
Working closely with the Head of Innovation and Assessment and our grant and venture teams, you will help ensure that Ufi is informed about and is applying new technologies to deliver Ufi’s grant funding and partnership activities.
With colleagues and external partners, you will help co-ordinate grant calls, administer the VocTech Ignite programme and become a source of internal expertise on the potential of new technologies. You will be working with colleagues across Ufi to support the early stages of the grant and support pipeline, including assessment and the VocTech Ignite programme. This will require engagement with the Ufi pool of expert support and the Ufi assessors, ensuring that the right match of skills can support each grant cohort. In addition, you will be bringing your enthusiasm for technology, particularly the technology that supports learning and skills, to the wider team and helping to strengthen the in-team expertise.
This is a responsible, fast-paced role. Creativity and enthusiasm supported by practical delivery skills are essential.
Don’t worry if you don’t have all the knowledge and skills listed here. We'd love to hear from you if you have some of the following:
- Experience working in a senior administration role
- Confident working in an agile environment and adapting to change
- Excellent organisational and planning skills
- Knowledge of the potential and application of new technologies including AI
- Project management skills
- Strong communication skills
- Enthusiasm for Ufi’s mission
Download the full recruitment pack for the full Job Description.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
In this multifaceted role, you'll be responsible for both content creation and supporting unpaid Carers to become digitally connected. You will manage and create engaging content for our social media platforms and website as well as maintain the charity’s website, ensuring it stays updated, accessible, and reflective of our mission.
You will conduct digital assessments for Carers to determine their needs—whether they require devices, internet access, or digital skills training and provide 1:1 support to help Carers navigate the digital world with confidence.
Additionally, you will lead group training sessions on topics such as basic digital skills, using online services, and staying safe online.
The client requests no contact from agencies or media sales.
Are you a storyteller with a keen eye for detail?
We are looking for a creative written communicator with an excellent eye for detail to tell the story of The Listening Place, our volunteers and our visitors.
The Listening Place offers free, confidential, face-to-face support for people feeling suicidal, provided by highly trained volunteers using active listening skills. Over eight years, the charity has grown rapidly, with now over 800 volunteers delivering up to 150 appointments daily across three sites. TLP receives 750 new referrals every month and will provide support to 8000 people struggling with suicidal feelings this year. This growth, achieved without waiting lists, highlights how TLP balances ambition with a commitment to high-quality, person-centered support. With plans to expand to East London and strong donor and media interest, it’s an exciting time to join this effective, community-led service.
This is a pivotal role where you will be responsible for giving TLP a voice across external and internal communications. Through dependable, precise and creative communications, you will help TLP meet its three key communication objectives:
- To inspire and retain volunteers and supporters.
- To influence public and stakeholder opinion on how to deliver effective suicide prevention services.
- To help recruit new volunteers.
All your copy should be clear, concise and help deliver against one of these key objectives.
We are seeking an individual with an excellent eye for detail who is a self-starter, able to seek out stories and respond to opportunities as and when they arise. This means over the course of a day you could be covering an event, interviewing a volunteer, setting up targeted paid adverts or responding to messages from supporters.
Your success will be judged on your ability to deliver all communications with a meticulous attention for detail and a clear understanding of TLP’s voice.
Core Responsibilities:
The Communications Coordinator will:
Working under the direction of the Head of Fundraising and Communications, the Communications Coordinator will be responsible for the development, delivery, analysis and growth of TLP’s communications through effective copy for internal and external stakeholders. This includes:
- Leading on day-to-day account management and content creation for organic and paid activity on TLP social media channels.
- Planning and executing activities for national campaigns including World Suicide Prevention Day and Mental Health Week.
- Working with and supporting teams from across the organisation to execute engaging internal and external communications and digital campaigns including monthly volunteer and supporter newsletters.
- To act as a point of contact for teams for communications related queries, maintaining a good understanding of approaches, channels and technologies in order to do this.
- Recognise, mitigate and appropriately escalate communications related incidents and risks including reputation management, information governance and sensitivity issues.
- Regularly reviewing website content, looking for ways to constantly improve user experience.
- Compiling regular monthly statistics and analytical reports, evaluating our online performance against agreed metrics.
- Ensure all records are held in compliance with GDPR and the Institute of Fundraising policies.
We are committed to welcoming everyone from all backgrounds and communities, and creating inclusive teams.
If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during our selection process or your ability to work with us, we'll be happy to make reasonable adjustments to enable you to perform at your best.
Attributes and Skills:
Essential
- Meticulous attention to detail in all written language.
- Strong news sense, as well as digital copywriting and editorial skills.
- Self-motivated, energetic and able to use own initiative.
- Broad understanding of social media platforms, insight software and campaign management.
- Strong commitment to and good understanding of TLP’s mission and values.
- Proactive and self-motivated - able to plan and prioritise workload effectively and multi-task.
- A flexible and helpful approach - willing to go the extra mile.
- Excellent verbal and written communication skills including willingness to respond to some out-of-hours communications activity.
- Commitment to anti-discriminatory practices and equal opportunities as well as the ability to apply a sensitive approach to all areas of work.
- Tactful and able to safeguard sensitive or confidential information.
Experience:
Essential
- Working in a communications role, or demonstrable transferable experience/qualifications
- Experience of developing and delivering communications materials and information for wide and targeted audiences
- Experience of working across teams or with multiple stakeholders to coordinate the production of communications
- Planning and deploying paid-for social media, digital campaigns, and email marketing
- Content creation – for websites and social media channels (LinkedIn, Facebook, Instagram and Twitter)
- Digital skills including Office 365 systems (inc. Teams and SharePoint), WordPress, Photoshop, Google ads and Canva
- Developing an engaging end to end digital customer experience.
Desirable
- Knowledge of the charity sector and the mental health landscape
- Analytics and data skills including Google Analytics
- Search engine optimisation.
Hours
22.5 hours a week, office hours, with occasional evening and weekend work to meet operational requirements.
Location
1 Cambridge Court, 210 Shepherd’s Bush Road, Hammersmith, London W6 7NJ and remote working
Reporting line
The Digital Communications Officer will report to the Head of Fundraising and Communications.
Salary: £17,955 per annum (£29,255 FTE) at 3 days a week plus benefits (3% employer contribution towards pension, 25 days annual leave (FTE) per annum (plus public holidays), Employee Assistance Programme, access to Medicash health insurance and critical illness cover.)
Please submit a CV and Cover Letter of no more than one side by November 1st. Interviews will take place w/c 11th November.
The client requests no contact from agencies or media sales.
We’re looking for a creative digital communicator who will enable Digital mission across the District.
This role is perfect for someone with passion for digital evangelism, discipleship and Christian community. It will give the successful candidate the opportunity to work within a team to encourage the Circuits and churches within the Northampton Methodist District to engage in the Mission of God Online.
· In partnership with the District Mission Team, develop digital resources for the District’s New Places For New People-FEAST (friends exploring and sharing together)
· Be at the forefront in developing a digital resources suite tailored to the priorities of the Mission Development Plan to aid the Circuits and Churches in their mission.
· To assist Circuits and worshipping communities with their missional strategy in upskilling and training digital leaders across the District.
· Provide crucial theological understanding of how the people called Methodists can form an online church
· Lead the social media across the District’s social platforms- planning, curating, and scheduling regular content for all social media channels.
· Develop best practices for digital safeguarding online in partnership with the District safeguarding team
· Collaborate with the District Chair and wider staff team and ensure the website is maintained and used to resource the stakeholders that visit
· Monitor all social media channels to ensure comments, complaints, and queries are dealt with appropriately and in good time, identifying issues that need response or escalation.
· Identify digital opportunities (such as campaigns, events, and social trends) that local churches can use
· Provide digital support for online and onsite events e.g., Synod and ReNew events.
· Produce regular social media analytics and insights, including identifying trends from social media feedback, sharing results with key stakeholders, and using findings to inform future activity.
· Contribute to mission team project planning and idea formation and speak into the broader digital connexional work where appropriate.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Survivors of Bereavement by Suicide (SoBS), a respected UK-based charity since 1991, is seeking a compassionate and dynamic leader to guide our mission of providing vital support to adults affected by suicide loss. With a strong network of peer-led support groups and digital resources, we strive to reduce isolation and raise awareness of the unique challenges faced by those navigating this traumatic experience.
Key Responsibilities:
- Drive organizational growth and sustainability while ensuring impactful service delivery.
- Provide operational leadership and serve as the primary spokesperson for the charity.
- Collaborate with the Board of Trustees, staff, volunteers, and stakeholders to foster a culture of empathy and excellence.
Ideal Candidate:
- Proven experience in senior leadership, preferably within the charity, healthcare, or emergency services sectors.
- Exceptional people skills, strategic planning, and financial management expertise.
- A strong advocate for our mission, with the ability to build partnerships and access fundraising resources effectively.
If you are committed to ensuring that no one faces suicide bereavement alone, we invite you to apply and help us empower individuals on their journey of healing.
The client requests no contact from agencies or media sales.
The Head of Fundraising & Communication is responsible for the generation of funds for Kintsugi Hope by a variety of income streams and for ensuring the Kintsugi Hope brand and services are marketed throughout the UK. This will involve managing a Fundraisng Manager and Communications Manager and collaborating with the wider team to ensure success. A key outcome is that the annual fundraising target is achieved.
Main Responsibilities:
·Lead and oversee the Fundraising & Communications function, including line management of the Fundraising Manager, and Communications Manager.
·Accountable for growing income year on year in line with operational plan targets.
·Accountable for acquisition and retention of regular donors in line with operational plan targets.
·Accountable for ensuring a clear plan is in place to achieve the income targets.
·Responsible for oversight of communication to donors that inspires and engages them to continue to support the charity financially.
·Responsible for own major donor caseload, including communication and impact reporting
·Accountable for oversight of the Kintsugi Hope brand, ensuring it is maintained and protected.
·Accountable for oversight of the Kintsugi Hope tone of voice in all communication and marketing.
·Accountable for oversight of all Kintsugi Hope social media platforms and digital presence, to ensure appropriate and inspiring messaging, brand and tone of voice.
·Responsible for supporting all areas of the organisation with their communication requirements eg Group Leader Newsletter.
·Responsible for managing key stakeholder relationships (eg major donors, grants officers)
·Responsible for analysing supporter and income data to ensure the most effective campaigns and supporter engagement.
·Accountable for managing the Fundraising & Communications budget
Please provide a cover letter expressing your interest in the role and the work of Kintsugi Hope and up to date CV.
A world where mental and emotional health is understood and accepted, with safe and supportive communities for everyone to grow and flourish.
The client requests no contact from agencies or media sales.
Key Responsibilities
To work closely with the Evidence & Advocacy Manager (EAM) to develop and implement a series of impactful evidence and research projects that support our advocacy messaging, as well as internal and external learning for inclusive programmes and advisory work. These projects will build on established workstreams alongside developing new ones to maintain and extend CBM UK’s evidence base.
Disability Evidence, Policy Research and Learning
With EAM support the ongoing CBM UK Research and Evidence workstream, through:
1. Translating evidence from our programming countries and projects to produce and contribute to a range of resources to influence FCDO and other stakeholders. Tasks to include managing and maintaining established outputs, such as the CBM UK Project Evidence Briefs and Disability Voices paper series, generating new thematic papers, as well as policy and position papers to enhance effective advocacy submissions, briefing notes, blogs and other messaging on key disability rights issues.
2. Working collaboratively within CBM UK and across CBM Global to help develop and to deliver new policy research, drawing on mixed methods and data sources including national and international databases, using qualitative approaches including participatory or citizen generated data, and new empirical work.
3. Supporting Programme staff to improve impact and learning practice in CBM UK funded projects, provide technical support for the implementation of programme related research and data collection, including MEAL.
4. Providing technical research support into the development of proposals for new grant funded projects, and, where successful, support the management of subsequent research projects.
5. Keeping abreast of new research and publications on key themes and priority concerns within the CBM UK Advocacy and Influencing Strategy, taking into consideration sector trends and developments, and ensure this is disseminated to relevant staff within the CBM UK Team.
6. Keeping watch on UK policy environment and conducting research and analysis to support CBM UK advocacy messaging on disability and human rights.
Dissemination and Communications
1. Maintaining and developing internal knowledge management systems for research and information on disability inclusion and rights, and related areas, to be used by Advocacy, Programmes and Fundraising & Communications teams.
2. Ensuring communication plans are developed with CBM UK and Global Federation colleagues for CBM UK evidence outputs.
3. Maintaining the Advocacy and Influencing pages of the CBM UK website ensuring rights-based communication and focus to support CBM UK and Global campaigns.
4. Liaison with Fundraising & Communications colleagues to amplify media stories, case studies and compelling evidence from country programming for advocacy purposes.
5. Participation in and building good relationships with UK-based disability and development networks, including relevant research networks and membership of the BOND Disability and Development Group.
6. Supporting the professional publication and printing of CBM UK outputs, for dissemination at advocacy engagements and public events.
Other
1. Work with other CBM UK teams to maximise cross fertilisation opportunities and integrated working.
2. Help develop a culture of enthusiasm and success, reflecting the ambitions of CBM. Play an active role across CBM, promoting positive working and innovation. Ensure that the values of CBM UK are understood by external partners and always reflected in communications.
3. Identify opportunities to initiate and contribute to new initiatives and events, both within CBM UK and externally.
4. Provide briefings and analysis for the CEO and other Leadership Team members where appropriate.
5. Carry out any other duties as required by the Evidence & Advocacy Manager, Director of Advocacy, and CEO.
Please download the recruitment pack for full details.
The client requests no contact from agencies or media sales.
Are you looking to make a real impact and contribute to saving lives through media work? Do you have the skills to react to the news agenda, develop compelling media campaigns and work sensitively with storytellers? If so, you could be just who Samaritans is looking for to join our friendly team as a Media Officer.
- £20,400 - £21,120 per annum for 21 hours/week (£34,000 - £35,200 FTE).
- Additional on-call allowance.
- 12 months fixed term contract covering maternity leave.
- Part-time role - 3 days per week with flexible working.
- We are flexible on work pattern (what days and hours per week the role is carried out).
- Hybrid working: Linked to our Ewell (Surrey) office with home working and the option to work from our London office in EC3R.
- In-person working: Meeting in person and working collaboratively are things we value. From Jan 2025, staff are expected to work in person around 2 days per month.
- We are passionate about flexible working, talk to us about your preferences.
Key Responsibilities
As a Media Officer, you’ll be a key member of our Media team:
- You will respond to journalist enquiries and ensure Samaritans has a voice in the issues that matter to us.
- You’ll help plan and deliver our proactive media campaigns, which will help us reach new communities and existing audiences to raise awareness of the emotional support we provide.
- You’ll also work on campaigns and key moments that highlight our important policy and influencing work.
- Working with lived experience is a cornerstone of our media work, and you’ll regularly be in touch with storytellers, including callers, volunteers, fundraisers and high-profile supporters.
About You
- Experience in pitching to different types of media and reporting on coverage.
- Experience in drafting media materials e.g. briefing notes, press releases and reactive comments.
- Experience of working sensitively with case studies and placing their stories in the media
- Experience of working in: newspapers, a charity press office, a commercial PR agency or in-house media / public relations.
- A clear understanding of UK media, its interests and needs.
- An understanding of how different audiences engage with media/news content differently across digital platforms (or online/offline channels).
- Experience of dealing with high level editorial teams within the UK media.
- Good computer skills in word-processing, databases and spreadsheets.
Our Benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Being Inclusive
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application
If this sounds like the opportunity for you, please upload your CV and answer a couple of application questions about your transferable skills and experience, including the following:
1. What makes you want to apply for this role at Samaritans? (300 words max)
2. How much experience have you had working in a press office or in a PR agency before? (300 words max)
3. Have you got experience working sensitively with case studies to secure media coverage? (300 words max)
Applications close at 9 am on 4 November, with video interviews likely w/c 11 November
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Role
The Supporter Journey Team is responsible for delivering world-class behavioural journeys for our charity partners.
You will ensure that we are continuously providing the best supporter journeys in the sector by designing, building, delivering and optimising omni-channel behavioural journeys at scale, in turn delivering value to our clients.
Working across both Social Mind and Social Sync, you will join an existing team reporting into our Campaign Manager and you will ensure all our charity partners and their supporters receive personal, bespoke communications to maximise fundraising for our charity partners.
Key Responsibilities
- Design and Development:
- Develop comprehensive, integrated journeys for supporters across multiple channels.
- Ensure these journeys are behavioural and provide a great stewardship experience for supporters.
- Performance Analysis:
- Monitor and evaluate the effectiveness of supporter journeys.
- Analyse key metrics to assess the contribution of these journeys to overall goals, for example, email open and click through rates.
- Optimisation and Supporter Experience:
- Identify areas for improvement within existing journeys.
- Propose and implement enhancements based on testing and learning outcomes.
- React to key performance indicators (KPIs) to pinpoint opportunities for journey improvements to help drive campaign performance and income.
- Make data-driven decisions to refine and improve the journeys.
- Commit to delivering a high-quality experience for all supporters.
- Address and resolve any issues impacting supporter satisfaction promptly.
Skills and Knowledge
- Experience of designing, creating and delivering outstanding supporter experiences that increase engagement, fundraising rates and average value.
- Ability to understand our charity partners objectives and translating that into exceptional supporter experiences at scale.
- Ability to analyse data and make recommendations that improve fundraising and the supporter experience.
- Meticulous attention to detail.
- Experience of writing stewardship copy and ability to adopt different charity’s tone of voice.
- Experience of using communication software.
- Be comfortable operating in a fast paced start up environment, working efficiently at pace with available resources.
- Basic understanding of Charity Law, Data Protection Law, The Fundraising Code of Practice, and other relevant marketing and fundraising standards across the UK
Equal Opportunities Statement
We are an equal opportunity employer and believe in the power of a diverse, inclusive team.
We welcome all applications from all suitably qualified people, regardless of race, sex, disability, religion / belief, sexual orientation or age.
Please let us know if you require anything which would enable your success throughout our interview process.
We cannot offer visa sponsorship and you must be able to work in the UK.
The client requests no contact from agencies or media sales.
£49,933 per annum
Full time, 35 hours per week
Permanent contract
London based contract with the option of hybrid working in the office and from home*
Are you technically minded with an eye for detail and a drive to ensure systems work effectively?
We are looking for a new Digital Officer to support our channels and meet the needs of staff and members. You will work closely with the current Digital Officer to ensure the CSP website and associated sites, interactive CSP community groups, professional network microsites and email systems operate optimally, and will work with our external agency and third-party suppliers on technical requirements, support, and proactive and responsive maintenance. You will also work closely with members of the wider Corporate Communications team, staff across the CSP including the library, practice and development teams, IT, and staff and member website contributors.
To undertake this role, technical knowledge of content management systems (preferably Drupal), payment systems, integrations, email marketing tools, Google products and image editing software is required. An understanding of W3C web standards, user experience, development workflows, and agile methodology is also needed.
For an informal discussion about the role, please contact Ruth Paget, Digital Channels Manager, at Head Office.
Why work for the Chartered Society of Physiotherapy?
The Chartered Society of Physiotherapy (CSP) is the professional, educational and trade union body for the UK's 65,000 chartered physiotherapists, physiotherapy students and support workers; and one of the largest representative bodies in healthcare.
At the CSP, our goal is to create a culture characterised by innovation, respect, encouragement, passion and teamwork. We all strive for continuous improvement and to be the best at everything we do. We aspire to work in a way that embodies our values of learning, courage, inclusive and integrity. Our shared values are part of our organisational DNA, reflecting the expectations we have of ourselves and others. They guide what we do and how we do it, to have the greatest impact for our members. Please read about the CSP's values for further information on the website.
We offer an excellent benefits package, including 27 days’ annual leave plus bank holidays, Christmas office closure between 25 December to 01 January and generous pension scheme with 12% employer contribution.
*The CSP operates a hybrid working model, allowing employees to work between their home and the office. While we do not stipulate the number of days in the office, employees can decide, through discussions with their line managers, how, when, and where they work best, balancing the needs of the CSP, the team, and themselves. Employees are still expected to attend the office for in-person meetings when required for their role and the organisation. Homeworking is subject to meeting homeworking assessment requirements, which include a minimum broadband speed of 18Mbps and a dedicated space to work from.
To enable our employees to balance their individual, family and work-life, we would be happy to discuss flexible working arrangements with shortlisted candidates (subject to business needs).
To apply for the role please click on the ‘Apply online’ tab below and complete the online application form. CVs will not be accepted.
Closing date: 2pm, 7 November 2024.
Interview date: 25 November 2024 (in person at the CSP London office).
If you require any adjustments during the application stage, please email the Human Resources team at Head Office.
The CSP is committed to equity of opportunity, aiming to provide a working and learning environment free from discrimination. We are taking appropriate steps to create a workforce that reflects the diverse society in which we work and live in. Therefore, we particularly encourage applications from candidates under-represented in the CSP’s workforce, including those from Black, Asian and minority ethnic backgrounds, those with disabilities and LGBTQIA+ people. Please note, all candidates will be expected to actively demonstrate their commitment to Equity, Diversity, and Belonging throughout the application and interview stages. View our equity, diversity and belonging strategy on the website.
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Leading heritage charity, The Landmark Trust is seeking a new member of a successful Development team that raises philanthropic funding in support of our award-winning heritage conservation projects throughout Britain.
Our charity saves historic buildings in danger of being lost forever. We are passionate about heritage conservation, crafts skills, and making precious places available for all to enjoy. You'll be working on a varied and ambitious pipeline of rescue projects which depend on the success of our fundraising - from a WW2 control tower in Hampshire to a 1720s Palladian villa near Edinburgh - and other projects.
You'll be making a difference in a programme of philanthropic giving from trusts, foundations and individuals supporting capital appeals and other areas of Landmark’s work including the island of Lundy. Managing your own portfolio of supporters and prospects you will bring high standards of donor care to grow income and sustain long-term relationships.The role reports to the Development Manager (Major Gifts). Includes trusts prospect identification and research, writing compelling proposals, case studies and updates to demonstrate our impact.
Newcomers say we're a friendly bunch who work hard, where everyone has a clear purpose, and we all pull together towards a common goal. We are a flat, agile organisation, proud and passionate about the work we do.
Some travel will be required for site visits, meetings, and events to engage supporters and prospects face to face with the Landmark Trust’s varied work throughout the UK.
The client requests no contact from agencies or media sales.