Communications Manager Jobs

Belong's restorative justice serivce at HMP The Mount, a Category C male prison in Hemel Hempstead, provides hope, rehabilitation and recovery for prisoners. The service enables prisoners to peacefully resolve conflicts that they have in prison, whether conflicts are with other prisoners or with staff members. It also helps individuals to build positive relationships, healthy conflict resolution skills and access support with disadvantages they face. HMP The Mount prison holds sentenced men aged 21 years and over, with sentences ranging from a few weeks to life.

As part of the service, Belong  offers prisoners the chance to take part in restorative justice to move forward after violent or antisocial behaviour incidents at the prison. For prisoners who have committed violence or antisocial behaviour at HMP The Mount, restorative justice is a chance to take responsibility for their harmful behaviour and to receive support to tackle the root causes of this behaviour. For prison staff members or prisoners who have been victims of violent or antisocial behaviour incidents, restorative justice provides a safe space to share with harmers the impact of that violence and antisocial behaviour has had on them. It also gives victims of violence and antisocial behaviour support to cope and recover after these incidents. 

Our restorative justice practitioner position provides an exciting opportunity for a reliable, organised, compassionate person, with experience of working within the criminal justice sector and preferably within prisons, to deliver restorative justice interventions as part of this programme and assist in ensuring the project’s effective, day to day operation.

Place of work: HMP The Mount

Hours of work: Full-time, with occasional evening and weekend work required

Pay scale: £30,000 per annum, on a fixed-term 9 – 12month maternity cover contract

Reports to: Service Manager

Prison Security Vetting Required: Enhanced

Annual leave and benefits:

• 28 days holiday per annum, plus Bank Holidays
• 3 days training leave per annum
• Fully funded monthly Clinical Supervision
• 24/7 Employee Assistance Programme
• Regular, funded learning and development

How to apply: Click the Quick Apply button below. You'll be asked to submit a CV and covering letter. Please use your covering letter to outline how you meet the criteria listed in the person specification. Submit your application as soon as possible, as we will be shortlisting and inviting candidates to interviews on an ongoing basis until the closing date.

Closing date: Tuesday 26th November 11.30pm

​Interviews will take place on an ongoing basis with final interviews to be held w/c 2nd December if a candidate has not been appointed before this. 

Responsibilities

· Publicise the restorative justice service and its potential benefits, to prisoners and prison staff via outreach work on prison wings and via presentations and briefings to prison staff.

· Establish and maintain excellent working relationships with staff at HMP The Mount, including senior management, case workers and prison officers.

· Attend and contribute to multi agency meetings, including on safer custody, interdepartmental risk management, reducing reoffending.

· Co-deliver restorative justice training and provide support for prisoners and prison staff members to enable them to become skilled restorative justice facilitators.

· Participate actively in line management meetings with the Service Manager and, in between line management meetings, update management of progress and of any issues arising, in order to receive advice and guidance.

· Analyse complex, sensitive and potentially disturbing information from PNMOIS and Oasys, databases regarding prisoners; victims and prison staff in order to undertake dynamic, written risk and needs assessments regarding the delivery of restorative justice interventions, on a case-by-case basis.

· Assess the suitability of prisoners, individuals harmed and their supporters for participation in  restorative justice interventions.

· Provide preparatory and follow up support to all participants in restorative justice interventions and make referrals to other agencies inside and outside of the prison, as appropriate.

· Make practical arrangements for restorative justice interventions to take place within the prison, including organising room bookings, refreshments provision, visitors passes, appropriate prison staff escorts.

· Facilitate restorative interventions as appropriate in accordance with the Restorative Justice Council’s Best Practice Guidance for Restorative Practice and with the policies and procedures of  Belong and His Majesty’s Prison Service.

· Maintain detailed, accurate and up to date records of work undertaken with parties involved in restorative interventions and share information according to protocols agreed by Belong and His Majesty’s Prison Service.

· Assist with the collection and electronic storage of data relating to the evaluation of the programme.

· Adhere to Belong’s Code of Conduct and its policies on Safeguarding Vulnerable Adults and Children, Anti – Corruption, Anti – Bribery, Complaints and Comments, Confidentiality and Single Equality.

· Undertake any other duties as may be appropriate to the level and nature of the post.

Person Specification

Knowledge and Experience

· At least two years’ experience of working within the criminal justice sector, preferably including work in prisons.

· At least two years’ experience of building and maintaining relationships with key stakeholders relating to a given project.

· Experience facilitating restorative justice and/or mediation interventions.

· Awareness of the issues that may be faced by adult men who are serving prison sentences.

· Understanding of the challenges prison staff deal with in responding to conflicts and violent incidents in prison.

· Good knowledge of individuals' emotional and mental health needs.

· An understanding of the principles of confidentiality and of instances when this should be breached.

Skills and abilities

· Excellent written and verbal communication and listening skills.

· Excellent organisational skills.

· Ability to process sensitive, complex information.

· Ability to build and maintain relationships with key stakeholders e.g. voluntary sector organisations, prison service teams, local police teams.

· Ability to form relationships with and offer information and guidance to people serving prison sentences.

· Ability to work as a member of a team and when necessary to use initiative

· Ability to maintain appropriate boundaries with prisoners and to work in a manner that safeguards personal safety and overall prison security.

· Ability to produce and file records of work completed.

· Ability to develop and maintain office management systems.

· Willingness and ability to work effectively within prisons.

Vetlife is a charity for the veterinary community that provides independent, confidential and free help.  We offer a 24/7 phone and email helpline, professional mental health support, financial assistance, information and resources.  Vetlife is governed by an enthusiastic board of trustees who are all qualified vets or registered vet nurses. We have close ties with all the major UK veterinary stakeholders and are based in Central London.
 

We are looking for a compassionate and enthusiastic administrator to provide charity administration support, predominantly within our Financial Support service. You will be responsible for processing applications for financial assistance, checking and accumulating an applicant’s supporting evidence. In addition, you will assist in monitoring all existing Beneficiaries, ensuring continued quality and suitability of support and fulfilling Charity Commission requirements for the provision of benevolent aid.

You will also be assisting in the administration of our team of volunteer Area Representatives who provide face-to-face support to our Beneficiaries. You will therefore possess excellent interpersonal and team leadership skills, and the ability to communicate clearly and with empathy.

An organised and confident individual, your work will also involve providing administrative support to our events team, increasing awareness of the services we provide, as well as supporting the Head of Operations. You must possess excellent time management skills and the desire to build and maintain successful working relationships.

This is an excellent opportunity for an innovative, organised and caring individual to help our charity support vulnerable people.

If you are interested pursuing this opportunity, see the attached job description and please visit our website to find out more about Vetlife. The starting salary for this role is £32,387 (pay review pending in January), plus a generous benefits package.

To apply please send your CV and a covering letter explaining clearly how your skills and experience fit the role profile and giving an indication of your current salary to the email address listed in the attachment below. 

The closing date for applications is 9am on Thursday 21 November 2024. Interviews will take place in person on Thursday 28 November 2024 in London.

Vetlife is strongly committed to equality, diversity & inclusion, and we welcome applications from all sectors of society. We would particularly welcome applications from under-represented groups within the not-for-profit sector.

We request no contact from agencies or media sales. 

Corporate Fundraising Officer
Location: SIA House, Milton Keynes with hybrid working
Salary: £29,216 per annum
Contract: Permanent, Full Time
Hours: 35 Hours per week Monday – Friday. We off hybrid working with the expectation of three days per week in the office

The Spinal Injuries Association is committed to a singular vision: a fulfilled life for everyone affected by spinal cord injury.

Everyone has a right to live a fulfilled life and that means the life they choose, a life that has the same opportunities as everyone else. We are the expert guiding voice for life after spinal cord injury.

In this role you will work as part of the partnerships team, as well as the wider business development team, to support the delivery of SIA’s corporate fundraising, business membership and trusted partnerships. Working with the partnerships manager, you will deliver corporate fundraising activities to build SIA’s corporate relationships so that they are actively, emotionally and financially invested in our work.

We are looking for an individual who is organised, motivated, and results-oriented, with a passion for developing relationships with corporate supporters. As a key point of contact for the team, you will be a vital link between the partnerships team and internal and external colleagues. You will provide comprehensive administrative support to ensure smooth operations and efficient management of corporate relationships. You will also contribute towards planning corporate events, conducting research and producing corporate marketing materials.

Key responsibilities will include:

• Serving as the first point of contact for corporate enquiries and internal stakeholder, facilitating effective communication and relationship management
• Acting as the primary contact for enquires from business members, with support from the partnerships coordinator.
• Overseeing renewals of SIA’s business membership scheme.
• Maintaining accurate and up-to-date records for all corporate supporters using SIA’s CRM system.
• Producing, scheduling and sending regular communications to corporate supporters, including quarterly newsletters and charity wide updates.
• Recording, acknowledging and tracking income from corporate partnerships,
• Managing paperwork for partnerships, business members, and other corporate supporters.

Closing date: 11th November 2024

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

At SIA, we value diversity. We are committed to providing an inclusive and supportive environment as we believe diversity fosters a more innovative, creative, and caring culture.

We are striving to create a culture that fully represents all the communities we serve. We are an equal opportunity employer, and all applicants will be considered for employment regardless of race, age, ethnicity, religion, sexual orientation, gender, gender identity, family or parental status, or disability status.

Disabled candidates who meet the standard job criteria will be offered a guaranteed interview.

No agencies please.

About us

We’re Breast Cancer Now, the research and support charity. We’re the place to turn to for anything and everything to do with breast cancer. However you’re experiencing breast cancer, we’re here. 

The brightest minds in breast cancer research are here. Making life-saving research happen in labs across the UK and Ireland. Support services, trustworthy breast cancer information and specialist nurses are here. Ready to support you whenever you need it. Dedicated campaigners are here. Fighting for the best possible treatment, services and care for anyone affected by breast cancer.

About the role

Breast Cancer Now are excited to recruit the new role of fundraising compliance officer to support its growing fundraising ambitions. As our fundraising compliance officer, you will play an essential role in ensuring our fundraising and marketing activities meet the highest standards in an ever-changing regulatory landscape, to mitigate potential risks for the charity and to maintain the trust of our supporters.

The varied role will work collaboratively with fundraising colleagues from across the charity. No day will feel the same, as you provide expert advice and assurance on a diverse range of fundraising products and marketing communications, this includes TV ads, prize competitions, social lotteries, and direct marketing campaigns. The role will work closely with individual giving team and our professional fundraising agencies to assure we are meeting our compliance commitments.

The successful candidate will also support the compliance team as it continues to develop the culture and maturity in fundraising compliance across the charity, with continuous improvement to our training, resources, process, communication and reporting.  

About you

The successful candidate will possess a blend of technical knowledge, analytical skills, interpersonal abilities and a keen eye for detail to ensure adherence to regulations and internal policies.

The ideal candidate will have some prior understanding of charity fundraising and the needs of working in an assurance role, but training can be provided.  Prior knowledge some data protection legislation and fundraising regulations would also be beneficial, such as the data protection act, fundraising code of practice, CAP code, gambling commission code, and HMRC gift aid rules. You will also be self-motivated and have an eagerness to learn and develop in line with the ever-changing regulatory landscape and the charities needs and goals.  

Ideal attributes of a candidate include an analytical mind, with the ability to review information, ask questions and make informed decisions to support the charity to meet its objectives, whilst also mitigating unnecessary risk.

You will be an approachable, confident and clear communicator, that can adapt your communication style to a variety of audiences in order to convey complex information in a clear and understandable manner, that is both educational and builds productive relationships with colleagues.

Excellent organisation and IT skills are also essential tools of a potential candidate, as the role will require effective task prioritisation to manage an active schedule, record management of compliance registers and folders, plus the analysis and production of detailed guidance procedures and reports.  

Job description and benefits

Please download the job description and our attractive benefits package.

Primary location of role and hybrid working

This role is primarily based in our London or Sheffield office. Our hybrid working model allows you to work up to 3 days per week at home. Occasional travel will also be required for the role.

When applying

We hope you choose to apply for this role. To support your application, you’ll be asked to submit your anonymised CV and a supporting statement. Please refer to the essential criteria on the person specification and clearly provide as much information as you can with examples, to demonstrate how and where you meet the criteria. If you’ve any immediate questions please contact The Breast Cancer Now Recruitment Team. 

Our commitment to equity, diversity and inclusion

We’re committed to promoting equity, valuing diversity and creating an inclusive environment – for everyone who works for us, works with us, supports us and who we support.

Closing date 9am on Tuesday 5 November 2024

Interview date Monday 11 November 2024

We are recruiting four Therapeutic Practitioners to deliver For Baby’s Sake in a new Regional Team in the North East of England. The post will be home based with some elements of hybrid working. Applicants need to be located in the North East of England and be able to travel across the region to deliver a hybrid of online and face-to-face sessions.

For Baby’s Sake is an innovative, therapeutic, trauma-informed programme. We work with both co-parents individually, supporting a recovery framework to overcome the devastating effects of domestic abuse in their relationship. We acknowledge and explore unresolved and often complex childhood trauma and change harmful patterns of behaviour to develop a home environment where children can flourish. We adopt an attachment-focussed parenting approach that enhances the opportunity for children to feel safe and secure, with parents who are emotionally available and attuned to all their needs.

There must be a current pregnancy to harness change motivations, a desire on behalf of both parents to co-parent their unborn baby (although they do not have to be in a relationship) and we can work with the families up until the baby reaches the age of two. The significance of this two-year timescale is evidenced in all recent child development research.

You will have the opportunity to support the continued evolution of For Baby’s Sake whilst ensuring fidelity to the programme and sustaining the ethos and values of the For Baby’s Sake Trust.

The For Baby’s Sake multi-disciplinary team consists of highly trained, therapeutic practitioners capable of establishing and maintaining meaningful, trusting relationships that consistently guarantee engagement and crucially provide the framework for the deeper, therapeutic exploration that allows co-parents to understand the impact of their own parenting experiences. To be part of this exceptional team you must have demonstrable therapeutic skills, sound knowledge and experience of safeguarding children and adults, infant mental health, and a thorough understanding of the dynamics of domestic abuse, attachment, and the impact of unresolved trauma.

The positions are full-time on a permanent contract. Full details, including the job description, person specification and background briefing information can be found in the relevant attachment. There will be an expectation of occasional travel to locations across the UK on occasions.

Further information about The For Baby’s Sake Trust can be found on our website.

To apply, please complete our application form. On receipt of your application, we will send you an equal opportunities monitoring form – this is confidential and voluntary and will not form part of the selection process.

Closing date: 27th November 2024

Interviews for the Therapeutic Practitioners are planned for Tuesday 10th & Wednesday 11th December 2024 in Durham.

Job Description

Title: Healthcare Assistant

Reports to:  Patient Services Manager  

Based at: Remote Worker – Remotely – however must be able to travel as and when required to meetings and/or events

Job Purpose: To provide direct support to patients and support to all areas of the Charity Group

Working Hours: Monday – Thursday 09:00 – 17.30, Friday 09.00 – 17.00

Key Responsibilities:

· Responding to enquiries via telephone, email, online forums or social media with empathy, a listening ear, informative and supportive manner, whilst demonstrating confidentiality and sensitivity. Stay fully informed on the conditions and treatments associated with all three charities, ensuring the ability to respond to related inquiries becomes second nature

· Co-ordinate and action messages in the Patient services Mailbox and distribute messages accordingly to the wider team where needed

· Maintain that Patient services documentation is updated with clear and concise details

· Identifying gaps in patient information and assist in developing and proofreading relevant medically approved resources to reflect current guidelines, treatments, services and advances

· Frequently reviewing and assisting with update of content on Charity Websites and social media channels current and relevant Forums

· Supporting the organisation, promotion and delivery of all charity events including Patients Day, World Heart Rhythm Week, Global AF Aware Week, Know Your Pulse & Support Groups, Coffee mornings, Living with ...Series etc

· Build a central database of case studies / Patient Stories whether written or recorded

· Contribute content for the monthly e news and regular newsletters including patient stories, FAQ’s and latest news and updates with resources to Patient Service Manager

· Propose titles and speakers for patient educational events and develop virtual educational videos

· Co-ordinate the day-to-day running of the Fundraising Service to include planning and organisation of the fundraising activities programme and deal with related telephone calls, emails, social media etc. Maintain effective communication with the fundraisers whilst adhering to GDPR

· Support Patient Services Manager with Administrative tasks/requests

Person specification:

- Full Driving Licence with access to a vehicle

- Healthcare knowledge advantageous but not essential

- Educated to GCSE level minimum

- Excellent verbal and written communication skills

- Excellent knowledge in Microsoft Suite of tools including Word, Excel and PowerPoint

- Excellent organisational skills, with the ability to prioritise and manage own workload

- Can undertake a wide variety of tasks and multi-task with ease

- Ability to work on own initiative as well as part of a team

- Excellent attention to detail and accuracy

- Professional, methodical and thorough approach to work with a Friendly and polite manner

We are seeking a highly motivated and self-driven individual to join our Fundraising Team as the Community and Events Fundraiser. You will lead, plan, cost and deliver an exciting and varied community fundraising programme to grow income and a strong return on investment. You will need to work closely with the Director of Fundraising to shape the plans and resources required for the future.

The post holder will require a good knowledge of fundraising and considerable energy and enthusiasm that will inspire patients, visitors, hospital staff and the local community to choose Southampton Hospitals Charity as their preferred charity.

Main Responsibilities

Hospital engagement and Community Relationships

• To create and increase awareness of fundraising for Southampton Hospitals Charity across all University Hospital Southampton sites working closely with the Marketing and Communications team
• To foster effective and productive relationships with key stakeholders including consultants, doctors, nurses, care group managers etc
• To ensure visibility of fundraising materials including poster sites and leaflet holders in the hospitals, community etc and ensure they are kept up to date and relevant
• To create a Fundraising Hub out of Unit 2 by driving supporters and stakeholders to the office to build a real sense of community spirit and a hive of fundraising activity
• To be proactive in seeking out new fundraising opportunities, relationships, and networks.
• To develop, support the delivery of and evaluate a strategic supporter journey and stewardship journey across the community fundraising programme focused on generating net return and supporter retention. 
• To lead on researching and developing trust and charity networks to acquire new supporters in the communities served by the Trust based on audience insight and analysis
• To build and maintain relationships with supporters through face to face, telephone, email, and written correspondence with the aim of securing financial and “in kind” support.
• To have an insight led approach to our activities, regularly analysing data and gathering supporter feedback.
• To Develop a comprehensive pipeline of fundraising opportunities such as adopted charity of the year for regional shows and events, mayors and golf captains.
• To be the first point of contact for groups and individuals organising community activities to raise money for SHC, motivating and encouraging them to raise as much money as possible
• To proactively research and identify influential individuals in schools and community groups to build and develop relationships and gather support for key campaigns
• To appropriately support all community fundraising activities- Thank and report on how money is spent and provide high levels of supporter relationship management which will result in long term support.
• To liaise and manage relationships with external suppliers such as 3rd party event organisers, event companies and venues.

Other

• To be responsible for the input and maintenance of the fundraising database and ensure records are kept up to date in a timely, accurate and consistent manner
• Be aware of income and expenditure budgets working to ensure all activity achieves a return on investment of 3:1
• To be aware of the changing external environment to pick up on opportunities and keep abreast of current trends, circumstances or topical issues that will enhance the event or the charity.
• To keep up to date with guidance and best practice from the Fundraising Regulator and Chartered Institute of Fundraising

Person Specification:

Knowledge and experience

• Experience of increasing income through successful community, events, corporate or volunteer fundraising programmes or equivalent transferable experience from another sector
• Experience of successful project management including planning and delivering projects within budgets and on time to meet departmental, team and personal objectives and KPIs
• A proven track record of delivering an excellent customer/supporter stewardship experience
• Experience of managing multiple projects and budgets
• Demonstrable experience in using data insight and analysis to inform decision making
• Excellent IT skills including using Excel, Word, Outlook and Power Point as well as experience of administering and maintaining dedicated supporter CMS databases
• Knowledge of a Fundraising Database and knowledge of fundraising regulations e.g. GDPR

Skills, abilities, and behaviours

• Excellent interpersonal and negotiation skills with the ability to motivate and influence people
• Ability to build personal, meaningful relationships with colleagues, customers, supporters and donors
• Ability to adapt quickly and be solutions focussed
• Ability to prioritise and manage a demanding workload and work on several priorities at once: ability and willingness to adapt to changing workloads and priorities
• Ability to work as part of team and to use own initiative 
• Knowledge and experience of using a CRM database (We use Beacon)
• Excellent communication skills with an ability to prepare and deliver compelling presentations and engage with a wide range of audiences
• Good written skills with the ability to communicate with different stakeholders
• Self-driven and results orientated with a positive outlook and clear focus on supporters.
• Willingness to work hard and attend, where necessary commitments outside normal office hours.
• A Full UK driving license and access to a car.

Finance Director

Permanent

Salary: £80,000 - £85,000 per annum, depending on experience, plus benefits

London N1

Full time – 37.5 hours a week 

We're a hybrid working employer, meaning you're currently required to come into the office a minimum of 2 days per week, currently Tuesday and either Wednesday or Thursday.

Closing date: 5pm, 14th November 2024

First Interviews: 21st/22nd November 2024

Second interviews: 26th/28th November 2024

This is an exciting opportunity for a highly motivated, dynamic and internationally minded individual to lead the finance function at World Cancer Research Fund International (WCRF Intl).

WCRF Intl is a not-for-profit organisation that leads and unifies a network of cancer prevention charities. These charities are based in Europe, the Americas and Asia, giving us a global voice to inform people about cancer prevention. The finance function, International Financial Services (IFS), is a central service, split across the London and Arlington, VA office and is the hub for supporting the charities in all areas of financial processing and management.

The Finance Director will be responsible for the oversight of all financial aspects of the network charities, including strategic financial planning, managing financial risks, financial reporting, and ensuring sustainable economic health.

The successful candidate will be a highly strategic thinker with a passion for finance, and the drive and commitment to make a positive impact on WCRF Intl’s long-term financial sustainability. They will inspire confidence and motivate others with strong interpersonal skills and effective team leadership aimed at delivering an outstanding service. With exceptional communication skills and the capability to manage multiple priorities and deadlines, they will maintain high levels of integrity and attention to detail in all they do.

Application Details:

If you are interested in this role and feel you possess the necessary requirements, please submit a current CV and covering letter (maximum 2 pages) by the closing date. You must have current right to work in the UK.

Please note: Your cover letter should highlight how your skills and experience will benefit WCRF and equip you for the role.

Due to the high volume of applications we receive, we are only able to provide feedback to shortlisted candidates. If you do not hear from us within 14 days of the closing date, please assume your application has been unsuccessful on this occasion. 

We are seeking an experienced and dynamic Head of Employee Relations to lead our Employee Relations team within the Trust on a 12 month fixed term contract. The ideal candidate will hold an MCIPD qualification or equivalent experience, with a deep understanding of employee relations and employment law best practices. You will navigate complex legal matters, ensuring compliance with employment legislation while fostering a fair and inclusive work environment. Your strategic business acumen will be essential as you make high-level decisions that impact the entire organization and confidently advise senior stakeholders.

In this role, you will leverage strong analytical skills to monitor and improve employee relations activities, proactively addressing trends to enhance policies and practices. You will also play a key role in driving employee engagement and culture change, aligning people strategies with the Trust’s values. Excellent interpersonal skills are vital as you build trusting relationships across all levels, ensuring that both managers and employees feel supported in a culture of partnership and effective resolution of concerns.

Your proven leadership experience in employee relations, along with expertise in handling complex cases and policy development, will empower your team and contribute to the Trust’s mission of maintaining a fair and equitable environment. If you are passionate about employee relations and ready to make a significant impact, we invite you to apply!

Direct Marketing and Fundraising Officer

This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition]  in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.

Please download the job description for full details

We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.

Key Responsibilities:

Appeal Coordination:

• Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
• Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
• Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
• Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
• Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.

 Ongoing Responsibilities:

• Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
• Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
• Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
• Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.

To be successful in this role, you will need:

• Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
• Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Strong communication skills, both written and verbal, with a keen eye for detail.
• Experience with budget tracking and financial processes.
• A proactive and collaborative approach, with the ability to work well within a team.

If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.

We are trialling 2 compulsory days per month "in the office", which is subject to change.

During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.

Supporter Experience & Operations Lead
Location: King's Cross, London N1C, Hybrid
Contract: Permanent
Hours: Full time
Salary: £47,000

Who are we?

Art Fund is the UK’s national fundraising charity for art. We believe that art can make you see, think and feel differently, and through our work we help make art more accessible to as many visitors as possible, wherever they are. We give grants to help museums and galleries acquire works of art for their collections, share them with wide audiences, and support the training and professional development of curators. We are supported by our growing membership of 135,000 through the National Art Pass, as well as the generosity of many trusts, foundations and individuals.

The role

Art Fund is looking for an experienced Supporter Experience & Operations Lead to play an integral role within the membership team.

Joining a friendly and passionate environment, this post is a great opportunity for someone with a background in managing consumer-facing membership and/or donor operations to innovate, improve, and deliver an outstanding membership and supporter experience.

The post-holder is responsible for overseeing the development and management of all membership-related systems, effective supplier relationship management, payment processing, financial reconciliation, and membership budgeting and forecasting. This is also an exciting time to join our fantastic team as we move into the delivery phase of a project to replace and upgrade our current CRM system to Salesforce.

Managing the Supporter Services Coordinator, you’ll ensure the delivery of outstanding customer service to our members, donors, and prospects – ultimately supporting Art Fund’s vision to open the doors to great art and culture for everyone.

You’ll also have substantial supplier management experience (ideally within a customer-facing service environment) with the ability to proactively manage supplier contracts and relationships to maintain the best-possible service and value. Critically, you will be proficient in managing and automating complex processes utilising a variety of systems including CRM and other SaaS systems with support from an in-house tech team.

As a senior team member, the post-holder will possess excellent stakeholder management skills and a track-record of working collaboratively to achieve transformative change.

Key Employee Benefits

• Generous annual leave – 25 days annual leave and bank holidays, with additional non-contractual office closure dates at Christmas and an additional day in August.
• Free National Art Pass (NAP) – for yourself and another person of your choice.
• Art time – a half day per month to visit museums and galleries.
• Life Assurance – cover for up to three times your basic salary.
• Season Ticket Loan
• Healthcare cash back plan and wellbeing app
• Pensions – Eligible employees are enrolled into the scheme with the exception of those who have contracts of three months or less. Art Fund contributes 8% of the basic annual salary during the first six months of employment or until probation is successfully completed, whichever is the later. At that point the contribution is increased to 10%.

This post is London-based. We have a hybrid working model of minimum 2 days per week at our King’s Cross office (2 Granary Square, London N1C 4BH).

Closing deadline: 23:59 on 10 November 2024.
Please expect first interviews to be online on the 14 and 15 November.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We are committed to building our team and trustees from the broad range of backgrounds and experiences across the UK, valuing difference and diversity, and building a workplace based on shared values of equality and mutual respect.

We have ambitious plans for the future and will be holding ourselves to account and putting our principles into action, as we all work together to help bring about positive change and a fairer future for everyone. We therefore want to encourage applications from all races, ages, religions and sexual orientations, as well as parents, veterans, people living with any kind of disabilities and any other groups that could bring diverse perspectives to our organisation.

Non-UK nationals will require current and valid permission to work in the UK.

No agencies please.

Trust Administrator

Do you want to join an expanding service supporting charities? Are you an experienced, motivated administrator?

We have an exciting opportunity for a Trust Administrator to join an expert Trust Administration service supporting charities, not for profit organisations and philanthropic projects. This rewarding role offers a great opportunity to help in meeting their goals, develop the service and support the vital work of the charity.

Position: Trust Administrator

Location: Leicester/Hybrid (with occasional travel)

Hours: 25 hours per week, option for additional hours as service develops

Salary: £27,000 pro rata (£18,243 for 25 hours per week)

Contract: Permanent

Benefits: Flexible working including partial remote working (after successful completion of the probationary/training period), competitive salary, 32 days’ annual leave (pro rata for part time roles) including Bank Holidays, pension scheme

Closing Date: 5th November 2024

Interview Date: W/c 25th November 2024

The Role

You will provide administration, clerkship and governance support to other charities to help them run more efficiently, meet charitable objects and make life easier for Trustees. You will be responsible for the growth, development and management of a portfolio of charitable trusts. Profits raised from the Trust Administration service support the vital work of the charity, supporting local people in need.

About You

We are looking for an experienced administrator with excellent organisational, time management and communication skills. You will be able to liaise effectively with individuals and agencies across the private, public and voluntary sectors and with governmental departments.

You will have experience of working within a charitable or government/legal services environment and although not essential, having an understanding of supporting a governance function in an administration capacity would be an advantage.

So, if you have a successful track record in administration, great communications skills and can deliver an exceptional customer experience… apply today as we would love to hear from you!

To fulfil the role, you must have the right to work in the U.K. and be able to travel for the purposes of work, as occasional travel in Leicestershire, Rutland and Northamptonshire will be required.

About the Organisation

The charity believe that everyone deserves a decent standard of living, with a right to adequate food, shelter and the means to keep warm, clean and rested – no matter what difficulty they may be facing. We help to make a difference by finding funding to provide the essential items that everyone deserves.

As an equal opportunity employer, we would particularly welcome applications from people with an ethnic minority background or those with a disability, as we are currently underrepresented in our workforce.

You may also have experience in areas such as Trust Administration, Clerkship, Grant Management, Funding Officer, Funding Officer, Legal Profession, Legal Secretary, Legal Clerk, Administration, Charity Governance, Charity Compliance, Charity Consultancy, Case Worker Funding, Social Housing, Almshouses, Advice, Benefits, Adviser, Welfare, Charity, Grants, Grant Officer, Grant Case Worker, Grant Aid, Community Aid, Charitable Services, Grant Administration, Admin, Administration, Administrator.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

Survivors of Bereavement by Suicide (SoBS), a respected UK-based charity since 1991, is seeking a compassionate and dynamic leader to guide our mission of providing vital support to adults affected by suicide loss. With a strong network of peer-led support groups and digital resources, we strive to reduce isolation and raise awareness of the unique challenges faced by those navigating this traumatic experience.

Key Responsibilities:

• Drive organizational growth and sustainability while ensuring impactful service delivery.
• Provide operational leadership and serve as the primary spokesperson for the charity.
• Collaborate with the Board of Trustees, staff, volunteers, and stakeholders to foster a culture of empathy and excellence.

Ideal Candidate:

• Proven experience in senior leadership, preferably within the charity, healthcare, or emergency services sectors.
• Exceptional people skills, strategic planning, and financial management expertise.
• A strong advocate for our mission, with the ability to build partnerships and access fundraising resources effectively.

If you are committed to ensuring that no one faces suicide bereavement alone, we invite you to apply and help us empower individuals on their journey of healing.

We are seeking an experienced, autonomous and results-driven outbound sales expert to establish new business development strategies through outbound initiatives and to identify and implement new sales software or tools of relevance.

The ideal candidate will have a proven track record of building and scaling successful outbound sales strategies with a focus on acquiring new business within the B2B wellbeing space.

The candidate will be able to identify new market opportunities and generate leads to build and maintain a sales pipeline to meet agreed revenue and impact KPIs.

The role will include managing and delegating administrative responsibilities to the Client Sales Executive and working collaboratively to inform and upskill them on the overall outbound strategy.

Following a clear sales process, qualified leads will be handed over to ensure an exceptional customer experience from enquiry to point of booking, working to support a smooth handover to enable the successful delivery of services.