Communications manager jobs

Permanent

Part time 22.5 hours per week [to include Sundays]

£24,700 FTE - £15,020.27 pro rata

Location - Brand New Shop Alvaston

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Brand New Alvaston Shop. Are you self motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Friday 9th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 25th April onwards.

Interviews will be held on a date to be confirmed.

IN2

Major Donor Fundraising Manager

These are ambitious times for the Charity after recently launching a new strategy that sees growing impact across the world exponentially. 

We have now have an exciting opportunity for a proactive and professional individual with outstanding relationship building and influencing skills to join the dedicated Fundraising Department. 

Position: 1934 Major Gifts Manager 

Location: This role is nominally based at our site based in Sidmouth, Devon – an Area of Outstanding Natural Beauty – and we offer hybrid working. We are keen to make the role work for you, and will consider fully remote/home working and flexible working patterns, where required.

Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday

Salary: £40,000 per annum

Contract: Permanent

Closing Date: Monday 26 May 2025. However, we reserve the right to close this role early if a suitable candidate is found. Interviews will be held in Sidmouth, during the week commencing 16 June 2025. 

About the Role

As Major Gifts Manager, you will provide expertise in Major Gifts, successfully developing the programme in line with agreed annual targets and our Fundraising Strategy. You will work closely with the Head of Major Gifts to evolve and continuously improve the major gift activity, bringing an integrated approach across the charity to deliver the most donor-centric activity, whilst continuously evaluating performance.

Your principal duties and responsibilities will include:

• Inputting into and delivering the Major Gifts Strategy and improving the Major Gift portfolio and performance.

• Delivering and reporting on agreed projects, fundraising targets and KPIs.

• Proactively identifying and delivering new fundraising donors and income growth opportunities within Major Gifts.

• Leading on selected donor cultivation and stewardship projects to support sustainable income growth in Major Gifts, including events and other opportunities;

• Personally securing, managing and stewarding a portfolio of active Mid-Value, Major Donors and Charitable Trusts, forging and maintaining strong and enduring relationships.

• Supporting and growing the Major Gifts cultivation programme and pipeline to grow funders’ understanding of the diversity of the charity’s work.

• Being agile to changing market conditions and trends and working with the Head of Major Gifts to relay this into cultivation and stewardship.

About You

With experience of managing, cultivating, and delivering major gifts, and of planning future major gifts pipeline, you will have a proven track record of meeting and exceeding personal fundraising targets.

You will also have:

• A demonstrable record of building excellent stewardship and successful relationships with supporters at all levels including high net worth supporters, charitable trusts and other major donors.

• Well-developed knowledge of monitoring, evaluation, and interpretation of programme performance.

• Demonstrable experience of project budget management/reporting.

• Excellent communication and negotiation skills.

• The ability to multi-task and work with several conflicting demands and timescales.

Benefits include

• Competitive pension.

• Life assurance – 2 x annual salary.

• Healthshield.

• 31 days holiday (including Bank holidays), rising to 34 will each full year of service.

• Wellbeing team.

• Recorded Pilates and Yoga classes.

• Long service awards.

• Healthshield plan 

• Free parking.

• Subsidised restaurant and shop.

About the Organisation

The Donkey Sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.

The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.

You may also have experience in areas such as Major Donor, Major Gifts, Major Donor Fundraising, Major Gifts Fundraising, Major Donor Fundraising Manager, Major Gifts Fundraising Manager, Major Donor Fundraising Officer, Major Gifts Fundraising Officer, Major Donor Fundraiser, Major Gifts Fundraiser.

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation

35 hours per week
£37,000 per year
Hybrid, King Cross, London

We are looking for an experienced Prospect Research Manager to join the Strategic Relationships and Philanthropy team. You will provide exceptional prospect research support and maximise fundraiser portfolios to drive income growth which will help create a world without barriers for blind and partially sighted people.

What you'll be doing:

In this role, you'll work closely with the Senior Manager Prospect Research to effectively implement the pipeline management strategy. You'll ensure prospect and donor portfolios are properly qualified, dynamic and allocated appropriately. You'll be responsible for delivering a high-quality research service and you'll take a leading role in managing some of the research projects, such as sector work, network mapping, due diligence and prospect identification.

What you'll need to succeed in this role:

This role will suit someone with an eye for detail, strong interpersonal and communication skills, who is proactive and comfortable providing insight and sharing new ideas and best practice.

You will have:

· Significant experience of delivering high standards of prospect research within a fundraising context, including proactively identifying prospects from a variety of sources.

· Experience in contributing to and leading portfolio discussions with fundraisers.

· Proven experience of developing strong and positive working relationships across an organisation

· Knowledge of current affairs and the external environment.

· Developed and implemented processes, including compliance and data protection

· Experience of using databases and producing data-driven management information reports
If you're an experienced prospect researcher looking to develop your skills further into pipeline development, either in a fundraising environment or in another sector where the essential skills are transferable, then we'd love to hear from you.

What We Offer: RNIB prides itself on being a great place to work with a positive, progressive culture. We offer a wide range of benefits including 26 days of holiday per year (plus bank holidays) which rises with service, enhanced family-friendly benefits, a contributory pension scheme with an employer contribution of up to 11% and a rewards platform with employee discounts across over 800 retailers.

For more information on our available benefits, please visit our Benefits of Working at RNIB page.

How to Apply: If you'd like to apply for this opportunity, please apply online, uploading your CV and supporting statement, telling us how you meet the essential criteria in the person specification.

We are seeking an experienced Development and Income Generation Manager. This crucial role is to develop and sustain programs supporting East and Southeast Asian women in the UK.
 

About Us

We are a new and inclusive organisation empowering East and Southeast Asian women and their families. ESEA women share a common culture and experience similar issues, eg. immigration, racism, trafficking, and other forms of gender-based violence and exploitation in the UK. We campaign to completely eradicate financial hardship and end violence among women and our dependents within the ESEA UK community. We provide a safe space, advocacy, health, housing, education, co-learning and other holistic support and services.

We are a non-hierarchical organisation with our trustees as key facilitators, working with our staff and volunteers to implement and deliver our projects. We are seeking exemption under the provision of the Equalities Act 2010 Schedule 9 Part 1 under the occupational requirements as this post requires the postholder to be female or identifying herself as female.

Main responsibilities:

• Create a successful income generation strategy across different sources including corporate, grant makers, trust and foundation, social media fundraisers, legacy and new streams of funding.

• Write and submit successful and compelling grant / funding proposals, ensuring alignment with funder requirements and organisational goals

• Build solid relationships with corporate sponsors, funders and grant makers to enable us to identify the best income generation streams  for our organisational requirements

• Engagement in the ESEA community with an in depth understanding of nuanced community issues that will ensure robust applications

• Research and identify additional potential funding opportunities, including grants, sponsorships, and partnerships from agencies, foundations, and corporations.

• Work closely with our team to gather data and information to support applications

• Maintain and track an organised record of funding opportunities, application deadlines, and submitted proposals. Provide timely updates to the team

• Help report to funders on the benefits of their funded projects.

• Employ and train staff/ volunteers with funding applications and other aspects of funding, eg social media requests

• Share management and supervision work of staff for the different projects in the organisation.

• Participate in the organisation wide collective and collaborative approach to move the direction of the charity forward across different work of the organisation. 

Knowledge and Experience:

• Excellent grant writing and communication skills

• Proven track record of at least 5 years in successful funding applications

• Successful track record in fundraising from corporate sectors

• Good understanding and experience of rights based campaigning on migrants and human rights issues through a woman’s lens

• Good knowledge of women’s issues including violence and oppression.

• Good knowledge of how migrant community groups organise and work together

• Experience in building networks and alliances and in collaborative work

• Flexible and proactive, can work independently

• Commit to SEEAWA’s values in promoting and protecting the rights of migrant workers, women who were trafficked and experienced gender violence

• Have one year experience managing staff and volunteers

• From or experience in Southeast and East Asian cultures
   

This role requires applicants to be able to show that they have the right to work in the UK.
The deadline is 6 May 2025 at 12 midnight and interviews start 12 May 2025.

Digital Service Manager
mySociety

Remote
£45,000 – £55,000 per year
Full-time
Permanent

 

Job description

mySociety is a small, purposeful charity that uses digital tools to help people participate more fully in democracy, make governments and society more transparent, and work together to address big societal challenges. We’re looking for a Digital Service Manager to lead the day-to-day operations of our high-impact, high-volume online services – including WhatDoTheyKnow, FixMyStreet, TheyWorkForYou and WriteToThem.

This is a vital and hands-on role, responsible for making sure these services run smoothly, are compliant with key legal frameworks like GDPR and the Online Safety Act, and that complex user support cases are handled with care and accuracy. You’ll lead on governance and risk management, support a volunteer team, and work closely with product and support staff to make sure our users’ needs are consistently met.

You'll be joining a nimble, digital-first, and entirely remote team – this post is fully remote, so you can work from anywhere in the UK! You’ll also have the opportunity to connect with colleagues face-to-face at our quarterly in-person team meetups.

We’re looking for someone with a strong background in managing digital services, who’s confident with complex support workflows and has a passion for improving services that make a difference. You’ll need excellent communication skills, strategic thinking, and a solid understanding of data protection and information rights.

No recruiters or agencies, please.

 

What does the role involve?

• Keep our services running smoothly, ensuring high-risk or complex support cases are identified and resolved quickly and effectively
• Lead and motivate our user support staff and expert volunteers, creating a productive and supportive environment
• Maintain our strong record of legal and governance compliance across services
• Contribute to the ongoing improvement and development of our services, helping them remain useful, impactful, and aligned with user needs

 

User support and operations

• Triage, prioritise and manage all incoming support queries across services
• Ensure time-sensitive and legally significant cases (e.g. GDPR requests, Online Safety Act reports) are tracked, escalated, and resolved appropriately
• Manage our support workflows and volunteer contributions to deliver timely, high-quality assistance
• Collaborate with product and service owners to share insights and identify areas for improvement
• Help improve help guides and user-facing support documentation

 

Governance

• Maintain and update service policies, processes, and risk management protocols
• Ensure compliance with relevant laws and standards (including GDPR and media law)
• Monitor risk and report issues to senior management
• Coordinate regular internal meetings, reporting on service performance and operational updates

 

Requirements

We think this position would suit you best if you have some or all of the following:

• Experience managing complex, high-traffic digital services
• Strategic thinker with strong judgement and ability to manage ambiguity
• Passion for quality and service improvement
• Excellent understanding of GDPR and experience handling rights-based requests
• Familiarity with Freedom of Information, media law, or moderating online communities
• Skilled in identifying and solving problems and improving systems
• Excellent communication and stakeholder management skills
• Comfortable working in a remote team and supporting volunteers

Not sure you meet every requirement? Please apply anyway! We support learning on the job and adapt roles to match the strengths of the right candidate.

Benefits

This is a permanent role with a salary in the range of £45,000 to £55,000 per year, plus pension (4% employer, 4% employee).

You must be based in the UK and have the right to work here – unfortunately, we can't provide visa sponsorship or relocation support.

We’re committed to supporting flexible working – wherever you are in the UK, we’ll help you find the working setup that suits you best.

 

Deadlines and dates

· Applications close: Thursday 15 May 2025

· Interviews: Mid to end of May (via video call)

· We aim to inform applicants about interview shortlisting by mid-May.

 

Application instructions

Your application should consist of a CV and covering letter. We’ll rely on your covering letter to show us why your skills make you a good fit for this role when we are shortlisting candidates, so take your time getting it right.

We will anonymise all applications before shortlisting. Please don’t include names or contact details in your CV or cover letter. The application process will be through out workable system.

We especially welcome applications from candidates with Black, Asian, or other Minority Ethnic heritage, as part of our commitment to improving diversity within our team.

 

Please note: This role is being advertised by NFP People on behalf of our client.

Legacy and In Memory Manager

Do you want to be part of a passionate team and help support a lifesaving cause? If so then read on for more details as to how you can work for our Charity!

The Legacy and In Memory Manager is responsible for developing and delivering plans to maximise gifts in wills and in memory giving, ensuring a sustainable income stream for the charity whilst providing exceptional levels of supporter care.

This role will oversee the administration of legacies, drive the growth of the charity’s Free Wills programme, steward legacy pledgers, and expand in memory fundraising. The Legacy and In Memory Manager will also ensure supporter journeys, audience insight and effective targeting are at the heart of the charity’s programme, working with the Individual Giving and Development Lead to create impactful marketing campaigns across a variety of channels.

The post holder will raise awareness of the importance and impact of gifts in wills and in memory giving to a wider audience, both internally and externally, ensuring these vital income streams are embraced at all levels of the organisation.

#Legacy_and_In_Memory_Manager #Legacy #Supporter_Journey #Gifts_and_wills #In_Memory #Legacy

About The Role
Closing Date: 22nd April
Interviews: 2nd May

Application Process: Please ensure you apply with your most updated CV and a supporting statement on why you believe you would be the most suitable individual for this position.

This is an exciting opportunity to work within the growing and ambitious Individual Giving team at Alzheimer’s Society.  This role within the Committed Giving team is pivotal to helping us reach our exciting goal of doubling our income by 2030.

You will lead our multi-million-pound regular giving acquisition campaigns across multiple channels, including face-to-face, an important and growing channel for us.  This year, we have significantly increased our investment across regular giving and Lottery acquisition, so working closely with the other Individual Giving manager, you will develop and implement plans to diversify our channel mix, testing new propositions and working closely with our creative and media partners.
You will develop the budget for your campaigns, setting ambitious targets and strategies for future growth, and be encouraged to regularly review and push your campaigns to greater heights, playing an active role in modelling our culture of testing, learning, and innovation.

You will have the opportunity to work with many talented and passionate colleagues.  This includes building close relationships with our agency partners to maximise the effectiveness of our campaigns, working alongside the other Individual Giving manager and Agency manager to ensure we have synergies across our campaigns and working with our Stewardship team to ensure the onward journeys and retention are well planned and focused.

You will have the opportunity to manage at least one officer who is responsible for the day-to-day delivery of marketing campaigns. Your role will be to support, challenge and inspire them to succeed – with a real focus on their development.
This role is predominantly home-based, but the team meets in person on average once a month to build relationships and discuss our strategy.  There may also be some occasional in-person meetings with agencies.  We are happy to discuss any preferences around flexible working before or during the application process.

We will be holding an optional Q&A session on zoom for this role at 7pm on Tuesday 15th April.  If you would like to attend, or have any other questions, please contact the Talent Acquisition Team.

About You

- You are organised and proactive, with experience in direct marketing or individual giving. 
- You are highly motivated to exceed targets and take a strategic approach to achieving long-term growth. 
- You’re always looking to improve and innovate, testing new ideas and learning from both successes and setbacks. 
- You are passionate about working with people, building strong relationships, and prioritising the development of others. 
- Your open and honest communication style helps to create a positive, collaborative environment where regular feedback is encouraged at all levels. 
- You are confident in analysing data to inform decisions, report on KPIs, and forecast income and expenditure across your budget throughout the year. 

We don’t expect applicants to have extensive experience in every area related to this role, and we warmly welcome applications from individuals who are eager to learn and grow. You'll be joining a supportive team that works collaboratively to share knowledge, develop skills, and consistently deliver high-quality work.

The Football Foundation are partnering exclusively with Robertson Bell in their search for a permanent Financial Planning & Analysis Manager. The Football Foundation are the Premier League, The FA and the Governments charity that helps communities improve their local football and sport facilities through grants.

This newly created Financial Planning & Analysis Manager will be responsible for providing key insights to support strategic decision-making, ensuring financial performance aligns with business objectives, and embedding a culture of finance business partnering across the Football Foundation (the charity) and the Premier League Stadium Fund (PLSF). Additionally, the role will oversee strategic financial planning, forecasting, and analysis activities across the organisation.

The role:

• Lead and consolidate business partnering in the organisation, ensuring close collaboration with management group, department heads, and other key stakeholders to gather insights and ensure alignment on KPI’s and objectives.
• Lead the preparation and execution of the Foundation’s long-term strategic financial plans and annual budgeting processes in an effective and timely manner.
• Responsible for monitoring and providing the relevant financial information form the various funding agreements with partners.
• Accountable for overseeing the production of the monthly ’performance packs’ and associated information – highlighting key trends, issues, and opportunities as appropriate.
• Foster collaboration across departments to streamline data gathering, analysis, and planning processes.
• Continually look for ways to simplify and standardise the management accounting and budgeting processes, automating as much as possible and avoiding the need to produce “off system” analyses.
• Provide supportive line management and guidance to the Business Partner, ensuring their ongoing development, performance, and alignment with departmental goals. This includes holding regular one-to-one meetings, offering clear guidance, open and constructive feedback, and upholding the Foundation’s Personal Development Review process. 

The organisation:

Since 2000, The Football Foundation has been privileged to make a truly transformative difference to grassroots sport across the country. As a result of funding partners investment, every day they see the incredible impact of the game on physical fitness, mental wellbeing, bringing communities together and the local economy. With the investment from their funding partners the Premier League, The FA and the Government, they are making a big impact. They're helping to transform communities and the lives of individuals through delivering outstanding grassroots sport facilities.

Essential criteria:

• Professional accountancy qualification (e.g. ACA, ACCA, CIMA) or at finalist stage.
  • Expertise in financial modelling, forecasting and analysis with confidence in managing large datasets and deriving actionable insights.
  • Strong presentation skills, with the ability to translate complex financial data into clear, accessible formats tailored to varied audiences.
  • Experienced in developing financial policies, guiding users with clear and practical processes to enhance financial governance.
  • Proven capability in finance business partnering, with knowledge of embedding its principles across an organisation to align financial insights with strategic goals.
  • Excellent analytical and problem-solving skills, with the ability to identify issues and resolve technical issues independently, ensuring efficient outcomes.
  • Strong proficiency in extracting and analysing complex financial data, uncovering trends and correlations to support informed decision-making.
  • Strong organisational abilities, adept at managing competing priorities within a broad remit, and responding flexibly to changing requirements to ensure seamless operations.

The position will be based at The Football Foundation’s head office at Wembley Stadium and requires 2 visits per week to the office, dependent on business need, in addition to attending two-day all team meet ups each quarter. The closing date for applications is 5^th May with first stage interviews taking place on the 15^th May.

Applications will be under constant review before the closing date, so please submit your application to our exclusive search agent, Robertson Bell. Apply now to be considered!

Full time 37 hours per week [over 7 days to include Sundays]

£24,700 per annum

Location - Leigh-on-Sea Shop

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our Leigh-on-Sea Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Friday 9th May 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Friday 25th April onwards.

Interviews will be held on a date to be confirmed.

IN2

We’re looking for a youth worker to lead our weekly educational youth club programme in Bournemouth. Delivered in partnership with International Care Network (ICN), sessions take place on a weekly basis between 4.30-7.30pm throughout the year including school holidays.

The role is six hours a week (three hours on a Wednesday at Club Class plus three hours a week for planning/prep/meetings).

Main purpose of the role:

The youth worker will plan, deliver and facilitate educational and cultural activities to separated children (16-21 years old) in the context of an interactive youth club held weekly in partnership with the ICN in Bournemouth. Although you will prepare and deliver the materials, you will be supported by our youth support worker and ICN support worker during the actual Club Class session. Plus one support worker from ICN and one staff member from Bournemouth, Christchurch, Poole local authority (BCP LA) – usually a personal advisor or social worker.

Main duties:

• Research, plan and devise educational activities/classes for the weekly sessions based on our Club Class framework
• Deliver and facilitate the weekly Club Class with the support of our youth support worker and the ICN support worker.
• Source outside facilitators on occasion (on a voluntary basis) to deliver specialist sessions 
• Ensure sessions are young people-led and participants have an opportunity to input into future Club Class sessions using our participatory feedback mechanism 
• Provide emotional support and guidance to the group (please note this is not a casework role), referring individual young people to their case worker where one-to-one support is required.
• Ensure the highest level of safeguarding for the young people attending with adherence to The Separated Child Foundation’s safeguarding policy
• Work with the Programme Manager to evaluate Club Class with participants to ensure the sessions are appropriate and relevant to their needs, and propose amendments and improvements to the Club Class framework as required
• Gather feedback (anonymised where necessary) from participants to populate social media, support funding bids and include in programme management reporting
• Provide line manager with regular feedback on the sessions and future plans during routine catch up calls and Programme Manager in-person visits

Person Specification:

• Experience in planning and delivering youth-led interactive group workshops using varied techniques and approaches
• Experience of working with or supporting young people, preferably separated asylum seeking and refugee children and/or young people for whom English is not first language
• Qualification in Youth Work or comparable subject
• Awareness of the needs of young people, preferably separated asylum seeking and refugee children
• Awareness of safeguarding and child protection principles and practice 
• Self-confidence and the ability to approach and engage with young people
• Experience of working with different languages, cultures and/or social backgrounds
• A competence in use of basic IT skills such as use of PowerPoint 
• Good organisation and planning skills, particularly related to youth work 
• A commitment to the work and values of The Separated Child Foundation
• An understanding and commitment to equal opportunities in practice
• Effective communication skills, and a good level, and understanding of spoken and written English
• An understanding of the need to provide a quality service without compromising professional boundaries 
• Effective team player, able to work collaboratively and quickly develop and maintain a strong relationship with the existing team
• An understanding of confidentiality, and an impartial and non-directive approach when working with clients
• Must consent to and provide all relevant documentation for an enhanced disclosure by the DBS

Permanent 14 hours, with additional hours required to cover holidays.

Part time 14 hours per week [over 7 days to include Sundays]

£26,676 FTE - £10,093.62 pro rata

Location - South Woodford Shop

We offer many enhanced benefits including; 28 days holiday a year - plus Bank Holidays and stakeholder pension scheme with matching contributions up to 8%. Full details about our benefits can be found on our website.

We are looking for an Assistant Shop Manager to work alongside the Shop Manager in our South Woodford Shop. Are you self-motivated with strong interpersonal skills and thrive on challenges and opportunities that come with assisting in the running of a shop? Can you assist the Shop Manager in driving sales and profits and able to work closely with staff and Volunteers to ensure we deliver the best level of customer service.

We are looking for someone who loves working with people and has the ability to lead in the absence of the Shop Manager, inspire and empower people around them. We are looking for someone who is friendly and positive in their approach and can instill an energy to those around them. Have you got a creative ability that you can bring to the role?

You will make a real difference to young people in England by helping to raise vital funds needed to support our frontline work.

It is important that you have good communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

If you have what it takes to work hard but have some fun along the way, and support your Shop Manager to be the best, then this is the place for you!

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more.

We look forward to receiving your application.

The Children's Society is committed to Safer Recruitment and as such a range of pre-employment checks will be conducted in line with recommendations made by the Bichard Enquiry, and current best practice. To include a basic DBS check, these will be required before employment can commence.

This vacancy closes at midnight on Friday 25th April 2025.

Interviews will be held on a date to be confirmed.

IN2

Are you an experienced product manager with excellent people leadership skills, seeking a challenge where you can make a real difference?

�� Location: Hybrid (expectation to travel for team days/as business requires)

⌚ Contract Type: Permanent, 35 hours per week

�� Salary: Starting from £64,866.26 - £71,352.88 dependant on experience

What is the Head of Product?

The Head of Product Management is a newly established role at MSI UK, responsible for driving product management through strategic business analysis and leadership. You will have extensive experience in this, or a similar role applying your product leadership experience to shape digital strategy, develop impactful healthcare products, and guide a team of 6 Product Owners.

The vision for Product Management in MSI UK as a healthcare organisation ensures digital, data, and technology solutions are strategically aligned, user-centric, and drive operational efficiency. This is a unique opportunity to apply your product expertise in a growing and critical healthcare organisation, driving the strategy and development of core digital products. In this role, you will shape impactful solutions that support over 110,000 clients annually.

The Head of Product Management will lead the Product Function with an iterative and agile approach, optimising operations by streamlining manual and complex processes. This role focuses on delivering intuitive, user-friendly digital platforms that enhance the client experience and drive business efficiency.

What can we offer you?

• �� Expenses incurred while traveling outside your base location will be reimbursed.
• �� Birthday Bonus with an additional day of annual leave dedicated to celebrating your birthday and long service recognition rewards programme
• �� Perks and discounts at over 4000 retail and hospitality outlets through the Blue Light Card

In addition to the perks outlined above, there are many more benefits alongside what is written above for you to enjoy. Find out more during your interview!

What you’ll be doing:

The Head of Product Management will drive the growth and maturity of a newly established team, ensuring digital products and services support healthcare delivery. This role shapes and executes a product strategy aligned with MSI UK's mission to enhance client care through innovative, user-centered, and data-driven digital solutions.

Responsibilities include:

• Define and communicate a product vision that aligns with strategic healthcare objectives.
• Lead the development, launch, and continuous improvement of digital solutions.
• Build partnerships, negotiate terms, and ensure vendors meet expectations and legal standards.
• Partner with internal and external teams to ensure alignment and adoption of digital products.
• Develop, motivate, and mentor a cross-functional team of product owners.
• Lead user research and leverage health industry trends and emerging technologies.
• Use data analytics to monitor performance and derive actionable insights.
• Provide clear reporting on product progress and outcomes to key stakeholders.
• Work with stakeholders to understand strategies and lead the development of digital roadmaps.
• Stay updated with health industry and technology innovations.
• Reporting: Implement and deliver regular reporting on product development progress and performance metrics.
• Support demand management and technical project management to ensure successful delivery of digital products and enhancements.

What we’re looking for:

• Extensive experience in product management and business analysis in agile environments, ideally in healthcare or charity sectors.
• Strong collaboration skills to foster cross-functional teamwork and a culture of test-and-learn innovation.
• Excellent communication and presentation skills, able to engage stakeholders at all levels and translate complex problems into digital/data solutions.
• User-centric mindset with the ability to balance diverse stakeholder needs (e.g., clients, clinicians, operations).
• Proven leadership of cross-functional teams, with hands-on capability when needed.
• Experienced line manager with a focus on coaching, performance management, and team development.
• Strategic and analytical thinker with a passion for innovation and problem solving.
• Skilled in vendor and partner management and experienced in driving digital/product frameworks and continuous improvement.
• Strong prioritisation skills across diverse workstreams, with financial acumen and stakeholder management.
• Proven ability to measure and improve product performance (e.g., SLA, usage, scalability).
• Deep understanding of agile product lifecycle and technical concepts, able to communicate effectively with non-technical audiences.
• Knowledgeable in current/emerging digital tech, particularly AI, and how it supports strategic goals.
• Willingness to work flexibly, including occasional weekends and national travel.

Prospectus are excited to be working with our client to help them recruit for a Direct Marketing Manager (Retention) to join their team. The group is a unique and dynamic membership organisation which comprises 15 of the UK’s leading humanitarian agencies.

Since it was founded in 1963, the organisation has run over 78 fundraising appeals and raised more than £2.4 billion to help save lives and protect livelihoods in disaster-affected communities around the world.

This role is offered on a 3-year fixed contract basis paying a salary of £40,560 per annum with flexible hybrid working arrangements available at their London office.

The Direct Marketing Manager (Retention) is responsible for shaping and delivering new and existing supporter journeys for  individual, community and legacy donors, and leading a programme of improvement across all major contact points between the organisation and the public. They will work closely with the Head of Public Fundraising and relevant staff to develop and deliver direct marketing materials to provide updates and information on how donations are being spent. They will work with the Public Fundraising team to utilise a large database of supporters for communication by email, SMS, and direct mail. They will also oversee and support the delivery of materials that support community fundraising in appeals and a light touch legacy marketing programme.

They are looking for someone with demonstrable direct marketing experience with a focus on high volume donor acquisition. They are looking for a candidate with a demonstrable experience of direct marketing techniques such as direct mail, email and SMS. They are looking for someone with a demonstrable track record of developing effective digital and direct marketing strategies, which resulted in significant growth in income and retention of a charity’s individual supporters. The ideal candidate will have excellent knowledge of direct marketing initiatives that have successfully met targets at retaining or reactivating donors and experience of working within the international sector.

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process, then please contact Firas El Dib at Prospectus.

If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you. 

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon. 

Are you a dynamic marketing professional able to create impactful customer experiences and journeys that inspire and engage? Are you skilled at analysing data to optimise marketing performance and engagement?

We are seeking a Senior Marketing Executive to work within our Retention and Customer Journey team, to play a key role in delivering inspirational and valuable multi-channel customer experiences. Your work will inspire, engage, and mobilise individuals and communities to fundraise or donate, driving forward BHF’s vision of a world free from heart and circulatory diseases.

What You’ll Do

• Develop and Manage: Create customer engagement and retention plans across our customer our segments, working across a portfolio of products such as cash appeals, regular giving, events, and mission-related tools like RevivR (our online CPR training tool).
• Deliver Campaigns: Execute marketing communications, customer journeys, and multi-channel campaigns to meet income and mission targets, on time, within budget, and to agreed KPIs. Upsell, retain, and deepen engagement with existing customers.
• Customer-Centric: Ensure customers feel central to our work and achievements, motivating them to continue supporting our research long-term.

About You:

You’ll have solid experience in direct or integrated marketing roles across several channels, with expertise in analysing data to drive decision-making and optimising performance and engagement (especially direct mail, telemarketing, and email). You will have demonstrable experience managing customer retention marketing or loyalty campaigns in a fast-paced direct marketing team.

To be successful, you will have:

• Experience leading campaign delivery across multiple channels, generating growth and engagement.
• Outstanding planning and project management skills, with a track record of managing projects/campaigns on time and within budget.
• Strong analytical skills, be highly numerate and have experience working with expenditure budgets, including monitoring and reporting on income and expenses.
• Ability to identify opportunities, drive impact, and exceed KPIs.
• Strong interpersonal and confident negotiation skills, with the ability to develop strong working relationships with customers, external suppliers, and internal departments.
• Experience managing multiple external agency relationships.
• Experience with databases and CRM systems (Experience of Adobe and/or other marketing automation systems is desirable).

Working arrangements

This is a blended role, where your work will be dual located between your home and our London office.

At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.
 
About us 

Our people are at the heart of everything we do. By funding research across six decades, we’ve helped keep millions of hearts beating and millions of families together. We’re investing in ground-breaking research that will get us closer than ever to a world free from the fear of heart and circulatory diseases.

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

What we offer you 
 
To find out more about benefits available at the BHF please download our benefits document at the bottom of this page. 
 
Interview process  
 
We are planning one stage of interview on 1st and 2nd of May 2025.