Communications And Marketing Manager Jobs
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Employment Advisor
Programme Overview
The Restart programme offers enhanced support to Universal Credit claimants who have been out of work for at least 6 months to find jobs in their local area. Starting at the end of June 2021, it will benefit more than 1 million Universal Credit claimants who are expected to look for and be available for work but have no sustained learnings. The scheme will provide up to 12 months of tailored support for each participant. Palladium will work with employers, local government, and other partners to deliver tailored support for individuals.
There are two roles, one based in Southampton and the other based in Eastleigh
The Employment Advisor will play a vital role in the success of the programme. They will be in charge of managing a case load of customers, working with them to create and follow an individualised workplan towards sustained employment. They have the ability to be a catalyst for change and really empower people to progress.
Primary Duties and responsibilities:
- Take responsibility and accountability for customers as assigned and working with them through to employment. This will include:
- Assessing the customer’s starting position to decide how to best meet their needs.
- Building rapport and a positive working relationship with each customer.
- Creating and following through with individualised action plans ensuring appropriate and effective activity is undertaken by each customer.
- Address customer’s personal constraints to employment, providing challenge, advice, and guidance where appropriate to develop customers capability in the recruitment process ensuring they have the necessary skills and confidence to secure employment.
- Identify, structure, and recommend vacancy and training solutions, working in close consultation with the team to meet the specific needs of customers and employers.
- Maintain customer records to a required quality standard to ensure the customer journey is documented in accordance with our quality standards and contractual requirements.
- Develop an understanding of specialist signposting services in the local area/region, building knowledge in areas such as specific disabilities, housing, benefits etc
- Meet personal performance targets, Key Performance Indicators and all Quality and Compliance measures by delivering high quality employability provision to customers, both remotely and face to face
- Develop relationships and networks with key stakeholders including employers, Job Centre teams and provisions and funding providers to ensure smooth operation of all processes.
Skills and experience:
Required
A passion for working with people and have a solution focused approach
Experience of working in a customer focused, target driven environment.
Experience of providing one to one support and coaching to individuals with the ability to constructively challenge where needed.
A level of independence and professionalism to work independently and in a small team;
Detail-oriented with strong organisational skills;
Interest in welfare to work
Desirable
Educated at university degree or alternatively have a demonstrated track record of performance and success in target driven sales, customer service or case-management roles
Knowledge of the employment market in their area.
Key Competencies:
Creative intelligence;
Ability to motivate, challenge and inspire;
Proactive and solution focused;
Excellent communication skills;
Performance and target focused;
Excellent organisation and prioritisation skills;
The determination and drive to want to make a positive difference.
Location and compensation
There are two positions available, one based in our Southampton office and the other in the Eastleigh ffice.
Compensation: You will receive a salary in the range 25,500-29,000 GBP per annum, complemented by a comprehensive benefits package including private health insurance and up to 10% employer pension contributions.
**Applications will be reviewed on a rolling basis so please apply early if you would like to discuss this role with us.
Company Overview:
You would be joining Palladium, a global impact organisation, with 3,000 employees in over 90 countries. We are a mission-driven business, for whom the impact of our work is as important as the commercial return; the common feature of all our work, regardless of contract size, is the requirement that it contributes to positive social and economic impact. We simply call this ‘Positive Impact’. For the past 50 years, we have been helping our clients to see the world as interconnected in over 90 countries- by formulating strategies, building partnerships, and implementing programs that deliver lasting positive impact. We are experienced in implementing large, complex programmes supporting refugees in different elements of their integration journey and are currently delivering 30 programmes for the UK Government.
Equity, Diversity & Inclusion - Palladium is committed to embedding equity, diversity, and inclusion into everything we do. As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. We positively welcome and seek to ensure we achieve diversity in our workforce; and that all job applicants and employees receive equal and fair treatment regardless of their background or personal characteristics. These include: (but are not limited to) socio-economic background, age, race, gender identity and expression, religion, ethnicity, sexual orientation, disability, nationality, veteran, marital or Indigenous status.
As a Disability Confident employer, we will ensure that a fair and proportionate number of disabled applicants that meet the minimum criteria for this position will be offered an interview. Should you require any reasonable adjustments or accommodations to be made due to a disability or any other circumstance, please let us know.
Safeguarding - We define Safeguarding as “the preventative action taken by Palladium to protect our people, clients and the communities we work with from harm”. We are committed to ensuring that all children and adults who come into contact with Palladium are treated with respect and are free from abuse. All successful candidates will be subject to an enhanced selection process including safeguarding-focused interviews and a rigorous due diligence process.
Palladium is a Real Living Wage Employer.
The client requests no contact from agencies or media sales.
The post holder will be responsible for increasing income through the fundraising team’s strategic focus areas of trusts, legacies, and individual giving; they will also grow our corporate fundraising. Excellent donor care is conducted through efficient and timely processes, including meticulous use of our CRM database. They will bring a proactive and solution-focused approach to the work, with highly competent interpersonal, organisational, and IT skills. They will work enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision.
Applicants to forward CV, covering letter and application form to be found on Cathedral website.
A fantastic organisation with the renewable energy sector are searching for an International Projects Executive to join their Business Development Team.
Location: London. Hybrid working.
Salary: £27,000 - £30,000
Type of employment: Fixed term until mid-September 2025
Key responsibilities include:
- Managing all administrative tasks and provide comprehensive support for international projects, events, and bid processes, ensuring seamless execution and coordination across global initiatives.
- Collaborate with senior leadership to drive business development efforts, identifying and pursuing new opportunities for the international portfolio. Contribute to the strategic planning and execution of business growth initiatives.
- Assist in the preparation of proposals and pitches by editing, formatting, and enhancing documents and presentations with visually compelling charts and graphics, using tools like Microsoft Word and PowerPoint.
- Serve as the primary communication liaison for all stakeholders involved in international projects, ensuring clear, timely, and effective information exchange.
- Work with the team to create, update, and manage marketing and sales materials to with branding and strategic goals.
- Coordinate and support proactive initiatives aimed at generating new business, including organising seminars, events, dinners, and meetings. Manage prospect outreach and follow-up activities to strengthen relationships and expand international network.
The successful candidate will have exceptional writing, editing and analytical skills, and the ability to write both strategically and creatively under tight deadlines. Prior in-house communications experience (including internships) is key alongside strong presentation skills and a strong understanding of business development approaches. Experience or strong interest in the renewable energy and clean technology sectors is a must!
If this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Outside Edge Theatre Company, the UK's only theatre company focussed on improving the life of those affected by and at risk of any form of addiction is seeking a Head of Development.
OETC has a strong track record fundraising from Trusts and Foundations and statutory contracts. The Head of Development is a newly created position that will play a crucial role in the strategic development of new income streams, including individuals and corporates, as well as growing existing sources of income.
This position offers an exciting opportunity to join a creative and ambitious organisation and to shape its future. We welcome applications from candidates that are considering taking the next step in their fundraising career and who are moving into their first senior leadership role.
The Head of Development will lead on the development and delivery of fundraising and income generation (including trusts, foundations, statutory contracts, corporate partners and individuals) to secure five and six figure gifts for OETC.
The role will:
- Take a proactive response to managing pre-existing relationships with our funders, as well as growing our funding portfolio for the future
- Shape an ambitious new strategy for generating sustainable income by developing strong corporate relationships and increasing individual donations by developing a strong supporter base
- Hold responsibility and oversight for all funding reports and impact measurement for funded projects
Outside Edge is the UK’s only theatre company and participatory arts charity working with those affected by and at risk of any form of addiction.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Talent Set are delighted to be partnering with St Martin-in-the-Fields Charity to recruit a Head of Individual Giving in a fast-growing Fundraising & Communications leadership team.
It’s a hugely exciting time for the Charity, with the appointment of a new CEO and Director of Income & Engagement to lead an ambitious period of growth. The Head of Individual Giving will provide strategic leadership to the Individual Giving team and leading a programme set to raise £4.1m this year. This role will lead an audience-focused approach to achieve long term sustainable income growth and increasing the number of long-term supporters over the next three years, with the ambition to increase income by 21% in 2017.
Key duties include:
- Develop and deliver a multi-year IG strategy to grow the active donor base, maximising long term sustainable income from all individual giving income streams.
- Oversee and optimise the prestigious BBC Radio 4 Christmas Appeal for donor acquisition and development, as well as leading on the diversification of supporter engagement outside of this appeal period.
- Take an active role in contributing to the development of the Charity’s wider Income Generation and Engagement Strategy, ensuring a seamless approach to lifetime supporter engagement. This includes working proactively with the wider team to develop and refine an engaging case for support to represent the Charity’s programmes authentically.
- Manage an experienced team of 3 direct reports, leading on the development of an optimal team structure and ethos to hit ambitious income targets.
- Develop the legacy strategy including case for support, stewardship and marketing plans to engage both known and unknown supporters including members, philanthropists, financial supporters, followers and advocates.
- Contribute to a culture that embraces change, open communication, ambition, innovation, future-thinking and external focus.
We’re looking for the following skills & experience for this role:
- Extensive experience in developing and delivering Individual Giving strategic plans and budgets, with the ability to monitor and evaluate progress effectively.
- Demonstrated success in driving significant net income and long-term value by developing and executing individual giving acquisition and retention strategies.
- Proven track record in overseeing and managing all aspects of Individual Giving and Legacy Marketing.
- Skilled in agency management and evaluation to ensure high-quality outcomes.
- Experience in leading, inspiring, and managing teams, with a focus on motivating and developing fundraisers to meet income targets and objectives.
- In-depth knowledge of fundraising compliance, GDPR regulations, and fundraising best practice.
To be considered for this position please apply with your CV as soon as possible, regrettably please note we may not be able to reply to every application.
We are committed to diverse and inclusive recruitment practises that ensure equal opportunity for everyone, regardless of race, sexual orientation, mental or physical disability, age or gender. We encourage applications from all backgrounds and will happily make reasonable adjustments to always ensure a fair process.
Global Canopy is a data-driven not for profit that targets the market forces destroying nature. We do this by improving transparency and accountability. We provide innovative open-access data, clear metrics, and actionable insights to leading companies, financial institutions, governments and campaigning organisations worldwide.
Global Canopy is seeking an experienced, personable, and highly effective Financial Controller at a time of rapid growth and ongoing opportunity for the organisation as we implement our 2023-2030 strategy.
This role will combine both strategic financial management and financial operations, and sit at the heart of the finance team and the organisation as a whole.
You will be responsible for overseeing our accounts payable function, managing financial planning and reporting, ensuring compliance with relevant regulations, improving and embedding strong financial policies and systems, and providing financial guidance to support the delivery of our organisation's overall mission.
To be successful in this role, these are the things that will matter the most:
- You are a chartered accountant with experience of a rapidly growing and diverse organisation preferably in the charity sector.
- You think strategically, anticipate consequences and trends, and incorporate them in ways of working.
- You have deep experience of financial systems management, including in a multi-country and social enterprise setting.
- You have experience of strategic financial management gained in an international charity or a business.
Essential behavioural competencies:
- Action-oriented, flexible, and innovative approach to Programme support.
- A persuasive and passionate written and verbal communicator with excellent team coordination skills.
- Passion, humility, integrity, positive attitude, mission-driven, and self-directed with a coaching and mentoring-based approach to management.
At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities. We are committed to reducing systemic barriers in our recruitment processes.
Global Canopy works on issues of tropical deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We welcome applications from people from these regions.
Global Canopy is an inclusive employer and accommodations will be made to allow anyone who requires additional support to apply for this role. Please get in touch with us if you require any additional support.
To find out more, download the recruitment pack or visit our website.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Community Hub Coordinator
We are seeking a dynamic and dedicated Community Hub Coordinator to continue the transformation of our service offerings and create a vibrant, inclusive, and supportive community hub. This role is pivotal in creating a welcoming environment that empowers marginalised groups, including asylum seekers, refugees, and those facing isolation or homelessness, helping them to thrive within the Newham community. We want to support individuals to move from whats wrong to whats strong, and you will be a key catalyst for this.
As the Community Hub Coordinator, you will be responsible for the day-to-day management of key aspects of our community hub, ensuring it remains a safe space where individuals can connect, share experiences, and build relationships. You will lead a team of committed volunteers and sessional staff, manage various hub activities, and collaborate with internal teams and external partners to provide holistic support for our service users. As part of your remit you will also work alongside colleagues to develop our exciting new community meanwhile space by organising events, workshops and informal opportunities for connection.
Key Responsibilities:
- Community Building & Engagement: Develop and manage a welcoming hub that operates 5 days a week, offering tailored activities and programs that meet the needs and strengths of the community.
- Support & Empowerment: Work closely with volunteers to provide encouragement and support, fostering a sense of belonging and empowerment among hub participants. To include developing a steering group to help amplify the voices of marginalised individuals and groups.
- Partnership Development: Maintain and strengthen partnerships with local organisations and agencies, ensuring integrated and holistic support for service users.
- Operational Leadership: Assist in the hub's daily operations, including coordinating volunteers and supporting the management of the community café.
- Promotion & Outreach: Promote the hub's activities and conduct outreach to engage vulnerable groups, ensuring inclusivity and cultural diversity.
- Monitoring, Evaluation, and Compliance: Use tools like Upshot to track participation and outcomes, ensuring compliance with funders as well as our own strategic objectives.
About You:
The ideal candidate will have experience in community engagement or project management and possess strong interpersonal skills with a proven track record of developing and delivering community-based programs. You should be IT literate, with excellent communication skills and a commitment to inclusivity and empowerment.
We are looking for someone who is a capable leader, innovative, and enthusiastic about our mission. You should have the ability to manage and motivate volunteers and sessional workers, and be committed to making a positive impact on marginalised groups in Newham.
Why Join Us?
Impact: Your work will directly impact the lives of vulnerable individuals and communities in need.
Collaborative Culture: Be part of a passionate and dedicated team.
Flexible Working: Enjoy a blend of office-based and home workingProfessional Growth: Develop your skills and knowledge in a supportive environment.
Other employee benefits include:
- Annual Leave: 28 days plus bank holidays (pro rata for part time)
- Employee assistance program for confidential support
- Wellbeing day: An extra day off specifically to intentionally recharge
- Cycle-to-work scheme to promote healthy commuting
- Tech scheme to support equipment purchase
- Workplace Pension scheme
How to Apply
Please note there is no closing date for this role, but early applications are encouraged as we will invite interviews and begin the selection process on a rolling basis, with the aim to have the position filled as soon as appropriate candidates are identified. To apply please send a copy of your CV and a covering letter of no more than 2 pages long.
Please note that an enhanced DBS check will be required for this role.
We look forward to hearing from you!
Newham Renewal Programme is committed to building a diverse and inclusive workforce. We encourage applications from all qualified individuals, regardless of background.
Learning Disability Caseworker
Do you have experience in giving advice? Are you organised and can manage a varied workload? Yes, we may have the role for you.
Mencap are recruiting for a Learning Disability Caseworker (LDC) to give advice on welfare benefits, housing, health and community care, to people with a learning disability, their families, carers and professionals working with them.
The Learning Disability Caseworker role will be based at home, with occasional travel to casework venues and our Peterborough office. This role will be full time (37.5 hours) on a fixed term contract until March 2026.
Mencap is committed to providing good quality information and advice casework, enabling people with a learning disability and their families to access critical service and support. The casework service is outcomes focused and the successful candidate will be expected to demonstrate the positive impact that their casework has on individuals and families.
Do you have the key skills for a Learning Disability Caseworker?
- Level 3 qualification in giving advice or an equivalent relevant qualification.
- Strong communicator with analytical skills.
- Experience of working in an outcomes and impact focused advice service.
- Experience of working with a CRM system and keeping clear advice records is essential.
- I.T skills and the use of Microsoft Office tools.
- Well developed listening and diagnostic skills.
- Knowledge of social care issues and of learning disability.
- Knowledge of social care and healthcare law.
- The ability to communicate clearly in another language is desirable, but not essential.
Please view the job description for full details of the skills and experience required.
If this sounds like the role for you please apply now with an up to date CV outlining your skills and experience. This vacancy will close on Monday 9th September and interviews will take place shortly afterwards.
We are an equitable, diverse and inclusive organisation and we particularly welcome and encourage disabled applicants and those from the Black and Asian communities to apply for the role as they are under-represented within the workforce.
Benefits
As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.
- 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
- Service related sick pay when 6 month probation is completed
- Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
- Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
- Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
- Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
- Free access to round the clock employee assistance program for advice and support
*T&C's apply based on contract
About Mencap
We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.
Our work includes;
- Providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
- Providing advice through our help lines and web sites
- Campaigning for the changes that people with a learning disability want
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Youth Action Wiltshire (YAW) is the youth arm of the award-winning charity Community First. We are looking for someone to manage the suite of YAW services, including Young Carers services, Splash, employability work, Youth Clubs Support and young people’s mental health programmes including BeMindful. You will oversee operations, plan, develop and implement a strategy for operational growth and development across Youth Action Wiltshire services. As part of the Community First Leadership team you will also contribute to the strategic development of Community First to meet the charity’s objectives and Business Plan.
You will have relevant experience of successfully managing high quality youth support services, experience of motivating and supervising staff and volunteers. A successful track record of fundraising, service development and delivery, budget management and report writing. We are looking for someone who is creative, flexible and able to relate to and inspire young people, staff, partners and funders.
The role will include some evening, weekend and school/college holiday working.
Community First follows Safer Recruitment polices. Due to the nature of the work, this role is subject to an Enhanced DBS, along with relevant background checks, references, a probationary period and completion of mandatory training requirements.
Please contact us if you would like a hard copy application form, or if you require any assistance in applying for this post.
Closing date: Tuesday the 1st of October 2024 at 10AM
Community First is an equal opportunities employer. Registered Charity No. 288117.
Please take a look at our vacancies page and submit an application form if you are interested.
The client requests no contact from agencies or media sales.
Are you motivated and passionate about leading a women’s and girls’ charity, who are underrepresented and facing inequality? Do you have the skills and expertise to develop and manage a team of senior leaders to take the organisation’s vision and strategy forward.
Based in Harehills Shantona, has worked with women, girls and their families from Black, Asian and Minority Ethnic backgrounds in disadvantaged areas of Leeds for the last 26 years.
Shantona is the first contact point, which breaks stigma, takes a holistic approach to domestic and sexual abuse, health inequalities as well as mental health and promotes healthy relationships. Shantona inspires women, strengthens families and builds communities and challenges discrimination and inequalities wherever they occur.
We are currently recruiting a Director of Operational and Strategic Development
Salary: £37,697.84 - £41,835.47 (pro rata 35 hours) + 6% pension
Hours: 28 per week
Holiday Entitlement: 25 days per annum + bank holidays
You will lead, manage and support staff delivering adult and young people services and actively support the development of the organisation, its funding streams, Strategic direction and all aspects of operational delivery. As the Director of Operational and Strategic Development you will be required to deputise for the CEO at external and internal meetings. Lead on the development and implementation of Shantona’s strategic plan in alignment with its mission and goals.
Ensuring the delivery of all projects within Shantona are of a high standard, including robust Safeguarding culture and systems and service delivery meet their targets and deliver quality outcomes for service users.
Professional qualification at level 5 or above in management, community work or social work or equivalent.
For more information get in touch with us – we are happy to chat through the scope of this role and how you can become part of this crucial service provision.
Closing Date: 06/09/2024
Interview dates: 12/09/2024 and 13/09/2024
For an application pack, please get in touch
This post is (*Female) only, Equality Act 2010 Schedule 9 (Part 1) Occupational Requirement
Shantona has a commitment to Safeguarding adults, children and young people. All successful applicants will be subject to an enhanced DBS check before commencing employment.
To inspire and empower culturally diverse women, children, young people and families to be confident, independent and resilient.
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The client requests no contact from agencies or media sales.
Contract type: Permanent/Full time
Hours: 37.5hrs per week
Salary: £25,100 to £28,045 per annum
About us
Thames Valley Air Ambulance is one of the UK’s leading air ambulance charities. We’re here for people in Berkshire, Buckinghamshire, and Oxfordshire when they need us most. Bringing hospital-level care by land and air.
We exist to give everybody in our community the best chance of surviving and recovering from an emergency. Our mission is to do everything in our power to protect, save and revive lives, with the best critical care at the scene and beyond.
We love what we do. Our charity is a place where people care for each other, provide support and encourage everyone to be their best and we pride ourselves on being one of the UK’s leading air ambulance charities. As an innovative charity, we are continually developing our organisation and pushing the boundaries of patient care to deliver a unique emergency service, where and when it is most needed. We are driven to do the right thing for our patients, their families, our supporters.
The role
As a member of the Fundraising Team, the post holder will work with the Individual Giving Development Manager on implementing audience focused fundraising campaigns that deliver long-term sustainable income, as well as mutually beneficial relationships with our supporters. The post holder will maximise lifetime value and loyalty by delivering fundraising campaigns across multiple channels. The post holder will use evidence-based insights to create fundraising campaigns that increase our overall effectiveness. The post holder will be responsible for providing outstanding supporter experience and stewardship to TVAA supporters.
We have achieved significant growth over the last five years, largely through individual giving, legacies, major gifts, and some in memorial giving. We are keen to make a step change in our voluntary income, this is an exciting time of growth and opportunity at TVAA, and we are looking for an enthusiastic and creative person to join our team.
About you
This is a fantastic opportunity to become a key member of our fundraising team.
You will have experience of working in a charity fundraising or marketing environment and experience of supporting the planning and delivering of projects or campaigns using a variety of media. Experience in producing newsletter content, using social media for marketing and direct mail and digital campaigns would be advantageous, as would experience of dealing with customer or supporter queries. You will have strong communication, interpersonal and negotiating skills and be able to work to a multiple of tasks at a time, and to be able to engage with a wide range of people is essential.
If this role sounds like it’s for you, we would love you to apply!
In return we offer a competitive salary and great staff benefits such as:
- 25 Days holiday
- Hybrid Working with the option to work up to 3 days remotely
- Holiday Trading
- A day off for your birthday (pro rata for part time)
- Free Flu Vaccination
- Option to purchase a Blue Light Card
- Employee Assistance Programme
- Company Pension Scheme
Successful appointment to this post maybe subject to a DBS check
You may have experience of the following: Fundraising Officer, Direct Marketing Officer, Supporter Engagement Officer, Fundraising Executive, Development Officer, Charity Campaigns Officer, Individual Giving Coordinator, Philanthropy Officer, Marketing Executive, Charity, Charities, Third Sector, Not for Profit, NFP, etc.
REF-216 245
Are you a leader with the passion to improve lives in Birmingham?
Citizens Advice Birmingham is 85 years old this year and we’re looking for a new chief executive to build on our successes and take us into the future.
Our successful candidate will be an inspiring, values-led leader with strong strategic and commercial skills, who will ensure the continuing growth and success of our charity. You will lead an award winning team of staff and volunteers who deliver outstanding advice services across Birmingham. You’ll use your excellent communication skills to develop strategic connections with funders and partners, and make the case for investment in advice services across Birmingham.
Over the past few years we have faced a pandemic, the cost of living crisis, and funding cuts, and we have responded with compassion, energy, and innovation. Our new chief executive will ensure that our charity remains well-governed, vigorous and resilient so that we can face future challenges with the same confidence that has seen us succeed over the past 85 years.
Full job details and the job pack are available for download from our website via the apply button. CV and Cover Letter apply accepted.
Reporting to the Supporter Experience Specialist the Receptionist at Air Ambulance Charity Kent Surrey Sussex (KSS) Rochester will act as the first point of contact for people communicating by phone, email or in person. Being the first contact for a number of donors, supporters and visitors the post holder will be responsible for setting the tone of a high quality of support and customer service, championing our external-facing standards.
The role requires the post holder to meet, greet and provide information to visitors in a friendly, professional and welcoming manner. The post holder will also be responsible for the handling of telephone calls and emails received through the Charity’s main channels. Other duties will include dealing with the regular opening, distributing and sending of post, creating and updating supporter records, and supporting other income generation departments during busy periods.
The post holder should have both excellent communication and organisation skills to meet the requirements of this role. They should also be a confident computer user and have the ability to blend a professional and warm personality to deliver an excellent first impression in line with the values of the Charity.
This is a pivotal role in a busy office, and the postholder will need to be adept at dealing with conflicting priorities, confidently prioritising and proactively managing their workload.
DUTIES TO INCLUDE:
- Greeting visitors in a friendly, professional and welcoming manner, representing KSS with a positive attitude and professional appearance, and dealing with queries independently or by directing to a relevant colleague.
- Managing the Charity’s main telephone lines during work hours and dealing with incoming calls in a professional, efficient and friendly manner.
- Supporting the management of the KSS general emails inbox (hello@), responding to regular enquiries in a friendly and helpful manner and redirecting to relevant teams/individuals when needed.
- Opening and distributing daily incoming post in line with security and communication protocols, and assisting with processing of outgoing post
- Utilising the supporter database (Donorflex) to record communications and update supporters’ records as needed, including personal details, marketing preferences and creating new records.
- Ensuring that all long staying visitors are signed in and out of the building and referring them to relevant safety documentation regarding KSS health and safety practices.
- Offering administrative support to produce, print and send letters, also sending materials as needed, including KSS branded items and additional information
- Supporting and collaborating with Reception Volunteers to help deliver consistent administrative processes and supporter experience under the guidance of the Supporter Experience Specialist and Officer
- Adhering to relevant training and legislation, including GDPR, as set out by KSS
- Monitoring the Front of House area and be proactive in ensuring that the area is always tidy, presentable, free from any hazards and displaying relevant information.
ABOUT KSS:
We are Air Ambulance Charity Kent Surrey Sussex (KSS), and we fight every day to save lives. We are Team KSS, a close-knit team of dedicated, skilled, sector-leading experts with an incredible level of expertise. We are passionate about what we do which drives us to always deliver our very best.
We’re driven by our purpose of saving lives and ensuring the best possible outcomes for our patients. Last year alone we responded to over 3,000 incidents. We are fearless and tireless in fighting to save every life.
Our charity headquarters and forward operating base are located at Rochester Airport, with our aircraft hangar and maintained at Redhill Aerodrome. When the call comes, we can reach any part of Kent, Surrey or Sussex in under 30 minutes.
ADDITIONAL INFORMATION:
The closing date for this role is the 26th August 2024 However, the role may close prior to this date if a suitable candidate is found.
Location: Rochester Airport, Kent
Contract: Full Time, Permanent
Salary: £23,055
Hours 37
Benefits: 33 days annual leave rising with service Occupational/Enhanced Sick Pay Enhanced Parental Leave Access to the Blue Light Card and Blue Light Events Access to the Wellbeing Hub Money Purchase Pension Scheme Group Life Assurance Cover Group Income Protection Cover Critical Illness Cover Employee Assistance Programmes Hybrid working Development opportunities
Closing date 12-09-2024
REF-216 166
Operations Assistant
Doctors in Distress
London/Hybrid, mainly home working plus Central London co-working (Waterloo & Spitalfields)
Permanent
Part time, 21 hours per week with flexible working (0.6 FTE)
Salary £26,000 pro rata
Excellent benefits including 25 days annual leave plus bank holidays pro rata, 5% pension contribution, additional time off between Christmas and New Year period, and collaborative and purpose-driven team.
Are you passionate about making a real difference to the lives of healthcare professionals? Are you a highly organised and proactive individual with the ability to juggle multiple responsibilities and work effectively within a small team?
Charity People are delighted to be supporting Doctors in Distress, a charity dedicated to supporting the mental health and well-being of healthcare workers, to recruit an Operations Assistant to join their dedicated and collaborative team.
Doctors in Distress was founded in 2018 by Amandip Sidhu following the suicide of his brother Jagdip. Jagdip was a consultant cardiologist. He was overworked, burned out and felt he had nowhere to turn. He believed taking his life was the only answer. Amandip established the charity so no other healthcare worker would have to experience the same pain as Jagdip.
Healthcare workers are facing immense pressure. A 2023 survey showed that 34% of staff were suffering from burnout and 37.4% were emotionally exhausted because of work. The mental impact of the pandemic is still being felt by many, on a daily basis. Doctors in Distress is committed to reducing burnout and distress through support programmes and campaigns.
The Operations Assistant will play a key role in ensuring the smooth operation of Doctors in Distress, managing a range of administrative functions across programmes, operations, marketing and communications, finance, and campaigning activities.
Key Responsibilities
- Online Programmes: You will coordinate programme delivery, manage speakers and registrations, and gather feedback.
- Operations: You will manage the main inbox, support financial tasks, assist with IT and CRM management.
- Campaign Support: You will contribute to impactful campaigns, such as the National Memorial Tree Campaign.
The Operations Assistant will have 3-5 years of administrative experience and strong organisational, multitasking, and communication skills. The successful candidate will be proficient in CRM systems (Beacon or similar) and experienced in using Microsoft Office, including Teams, and with experience using Zoom. You will be proactive, self-motivated, and detail-oriented and capable of managing multiple priorities. The successful candidate will also be empathetic towards healthcare professionals' challenges.
This is a fantastic opportunity to work flexibly from home while being part of a dynamic team. You'll play a key role in operations, from supporting vital mental health programmes to contributing to impactful campaigns. You will enjoy the benefits of a hybrid work model, a supportive environment, and the chance to make a meaningful impact every day.
How to apply
The application is CV and supporting statement.
In the first instance, please click the apply button to be redirected to the Doctors in Distress website, where you can find more information.
Applications close on Monday 23rd September at 12 noon. Interviews will take place week commencing 30th September.
Doctors in Distress reserve the right to close applications early so we would encourage you to apply as soon as possible if you are interested.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Head of Venture Support
We are seeking a Head of Venture Support to grow the organisation’s venture support activities and deliver business programmes for a wide range of early-stage and growing social and environmental impact ventures.
Position: Head of Venture Support
Location: East London or Cambridge with occasional travel to other locations (Cambridge, Peterborough and East London)
Hours: Full-time - 35 hours per week
Contract: Permanent
Salary: £55,000 - £62,000 per annum depending on experience
Closing date: 9th September 2024
Benefits: Strong commitment to personal and professional development, Company pension scheme; free on-site parking (Cambridge/Peterborough); Bike2Work Scheme, various discounts, a Healthcare cash plan, wellness programme, electric car lease scheme through salary sacrifice (subject to eligibility), private healthcare, life insurance, flexible working, casual dress, annual volunteering day to commit to a charity or cause of your choice, working for a multi-award winning organisation including previously awarded the best not for profit employer in the Eastern Region, being part of a community that drives innovation with a focus on addressing environmental and social challenges.
About the role:
As Head of Venture Support, you will grow the profile of the organisation’s venture support activities and lead our Venture Support team to deliver business programmes for a wide range of early-stage and growing social and environmental impact ventures including tech for good startups and social enterprises. You will also develop and implement new service offerings to support our ventures in becoming a force for good in society as we grow the profile of our work. Our support includes structured accelerator programmes, grant initiatives, innovation challenges, and social investment.
You will champion the organisation’s venture work to attract business partners and investors, managing key strategic relationships whilst creating new partnerships and business development opportunities.
You’ll manage and develop a brilliant team of Programme Managers, Venture Outreach Associates, and Venture Advisors and make sure they’re on track with programme design, recruitment, budgets, delivery, and impact. You’ll provide timely support and direction to the team members who are passionate about enabling business to be a force for good.
Key areas of responsibility include:
- Develop and oversee the execution of a strategy for outreach, seeking, attracting and onboarding deserving and qualified innovative entrepreneurs and start-ups.
- Provide credible strategic guidance to programme managers in content areas such as business modelling, sales and marketing, financing, fundraising, overall strategy, operations etc.
- Create project plans and timelines to map out milestones and help assess resource requirements across central services such as marketing and accounts.
- Enable and support the professional growth of the Venture team as they work across a variety of clients, programmes and geographies.
- Liaise with senior management, the marketing and fundraising teams, and the broader organisation to sustainably grow the impact of our support, including our vision to grow impact business support to many more locations nationally.
- Manage the novel social investment programme we have established leveraging equity and revenue-based finance instruments.
About you:
As Head of Venture Support, your ability to build rapport quickly and develop strong working relationships across different stakeholder groups will be based on reading situations quickly and strong interpersonal skills. You will have experience working with start-ups, entrepreneurs, mentors, universities, research institutions, industry experts, business membership associations, local or central government, and angel investors.
In previous roles, you’ve led teams, complex projects and/or large programmes. You break down problems with a cool head and take tough decisions when needed but understand the role of mentoring to build strong teams. People leadership will be a large component of your day-to-day.
You’ve managed a P&L before and have the skill to quickly read a cash flow and the confidence to make tough decisions when the business demands them. You also understand equity investment, bring angel and VC connections, and have a passion for developing a new social investment vehicle in the Cambridgeshire area and beyond.
Whether it’s time spent being around and supporting them or your own experience you will understand the journey of the entrepreneur, the challenges and barriers faced and the fundamental building blocks that create impactful and sustainable businesses.
Essential requirements required for this role:
- A passion for the mission of the organisation and our work supporting impact ventures.
- At least 4-6 years of experience working with entrepreneurs, start-ups, accelerators, incubators or incubation consultancy.
- Financial management skills, including P&L responsibility and social investment experience
- Excellent communication and relationship-building skills.
- A drive to continuously develop the team and organisation
- Comfortable speaking at events, roundtables and peer sessions
- Travel to Cambridge and Peterborough Future Business Centres fortnightly from an operating base in East London (Whitechapel) or if based in Cambridge travel to East London and Peterborough.
- Must be eligible to work in the UK without sponsorship
About the organisation:
The employer is a charity that helps small businesses and charities to develop, grow and achieve their impact aims, through a range of ways. From its Future Business Centres that support local business communities; its support programmes that help entrepreneurs and ventures to grow their ideas and businesses; and through advising and arranging responsible finance for charitable organisations.
Since 1999, with initiatives across the UK that include housing, cleantech and social innovation, it has helped hundreds of start-ups, small businesses and impact ventures to develop and scale, enabling significant regional employment opportunities, transforming communities and creating positive impact for people, place and planet.
You may also have experience in areas such as: Director of Programmes, Head of Programmes, Senior Programme Manager, Programmes and Impact Lead, Programme Coordinator, Impact Manager, Programme Lead, Venture Support etc.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.