Communications And Engagement Manager Jobs in Leeds, West Yorkshire
Department: Network Strategy and Standards
Location: Blended between office and home (England and Wales). Time in office negotiable
Citizens Advice offers confidential advice online, over the phone, and in person, for free. Through our national network of charities, we give people the knowledge and the confidence they need to find their way forward – whoever they are, and whatever their problem.
We strive to ensure that as many people as possible can benefit from high quality advice services. We place client protection and care at the heart of our service, and as such we are currently looking for a passionate and enthusiastic Client Services Officer to put our client-focused philosophy into practice.
Your remit will include ensuring that all complainants are responded to in a timely, efficient manner, ensuring that the relevant complaints procedure is diligently followed at all times. Moreover, you will be responsible for implementing the processes and systems for providing criminal records screening for Citizens Advice service paid staff and volunteers in England and Wales.
This post will require you to make decisions relating to the appropriate response to complainants by email, phone, letter and/or social media, therefore you will demonstrate the capacity to use judgement under pressure, and you’ll also possess excellent written and verbal communication skills. Previous experience in a customer service focused environment is essential.
Do you want to work for an organisation that makes a difference, every single day, to people from all walks of life? The people that turn to Citizens Advice need help overcoming an obstacle in their lives – from debt to evictions to trouble at work – and you can be key to them getting the support they need in the quickest, easiest, and most effective way.
Equity, Diversity and Inclusion (EDI) is of strategic importance within the organisation and recognised as integral to all we do as a service.
Central to pursuing our EDI mission is building diverse and inclusive teams in which everyone has a sense of belonging. We believe inclusion is a social justice issue - a principle that underpins our all EDI work. To that end, we particularly welcome applications from people we would like to see better represented in our organisation and sector - people of colour, LGBTQ+ people and disabled people. We follow the social model of disability. We will offer an interview to disabled candidates who indicate they wish their application to be considered under our Disability Confident Interview Commitment where they meet our selection criteria in their application. Some of our roles attract a high volume of applications and in some circumstances where it is not practicable or appropriate, we may limit the number of interviews offered to disabled and non-disabled candidates. We will provide reasonable adjustments as needed.
We’re a flexible employer, so this role may suit anyone who’d prefer a flexible arrangement to help their work/life balance, many of our colleagues spend most of their time working remotely. Whilst we prefer a blended approach between a local office, if one is near you, and home we’re open to being flexible on location, occasionally a role may require you to be based in a certain location if that's the case it will be detailed in the advert or job description. This can be discussed in more detail during your interview.
The National Citizens Advice operates from offices in England and Wales, with 4 regional offices based in Cardiff, London, Birmingham and Leeds, therefore all successful applicants must be based within England or Wales.
Our commitment to colleague wellbeing is reflected in us being awarded Gold in the Health & Wellbeing category, as well as Overall Winners, at the Employee Experience Awards 2022.
Please be aware that Citizens Advice is not a sponsoring organisation. Therefore the successful applicant must already possess the right to work in the UK or be able to secure the right to work in the UK independently.
Citizens Advice seeks to redeploy internal staff who are at risk or under notice of redundancy and will prioritise them in the recruitment process where necessary. If you have been confirmed as at risk or under notice of redundancy please ensure you indicate this in the at-risk box in your application.
In the event of a high number of applications, we reserve the right to close the application early.
This vacancy closes at 23.59 on the closing date.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
PLEASE NOTE: Although this role is homebased, candidates MUST be based in the north or south west of England. The ability to undertake regular travel across Southwest or North England is essential.
About LawWorks
What we do
LawWorks is the operating name of the Solicitors Pro Bono Group. We are a charity, and our aim is to enable access to justice through supporting and developing the contribution of legal pro bono.
With support from the Law Society of England and Wales, we encourage, facilitate and celebrate pro bono across the solicitor profession and at law schools in England and Wales.
Who we work with
We work primarily with solicitors (firms and in-house teams), and also with law schools and law students, and other legal and non-legal volunteers and organisations.
LawWorks has around 150 member organisations including some of the largest City firms and international firms with an office in London, national, regional and local firms, in-house teams, law schools and charities.
Who we are
LawWorks is a relatively small organisation with 18 members of staff (5 full-time) and a small team of volunteers and interns. We operate a flexible working policy, with several members of staff working hybrid, or where appropriate, from home.
We are a busy and (for our size) complex charity, with a friendly team, a positive ethos and a commitment to doing all we can to ensure LawWorks is a strong and efficient organisation and a great place to work.
Our projects
There are a number of key strands to our work to support and facilitate pro bono:
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we support a growing network of around 300 local independent pro bono advice clinics across England and Wales. We work with lawyers, advice agencies, charities and others to establish or develop new clinics, and provide ongoing information and support, training and resources, for clinic volunteers and coordinators;
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our Not-for-Profits Programme facilitates the provision of free legal advice for smaller charities and not-for-profit organisations, supported by volunteer lawyers from LawWorks’ members;
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our Secondary Specialisation Programme supports the development of more ‘in-depth’ pro bono in areas of social welfare law. This currently includes an unpaid wages project and ‘Voices for Families’, with the charity Together for Short Lives, supporting parents and carers of children with life-limiting conditions;
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we support collaborative projects including: Pro Bono Connect: a project which facilitates barristers and solicitors working together on pro bono cases; the Domestic Abuse Response Alliance and IP Pro Bono.
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we have launched new online tools and digital platforms including a website called ‘Free Legal Answers’ and the Pro Bono Portal UK (with Justice Connect, an Australian access to justice charity).
In addition to encouraging and supporting pro bono delivery, we also work to address barriers to justice and to provide a ‘policy voice’ for pro bono - for example, working to address regulatory and other barriers to pro bono volunteering, and working with our members and others to influence policy on legal aid and other aspects of access to justice.
The role
Our experience in the different regions in England and Wales has shown the valueof having staff based locally to support pro bono initiatives, develop new pro bono opportunities and to increase engagement from the local legal profession.
This role will include helping to develop and support your own set of clinics, building on existing relationships in the Southwest or North of England. You will work with our members and the local advice sector to support the development of new pro bono clinics to meet unmet legal needs. We take an innovative, tailored approach to the support we provide, and you will provide one-to one support for individual clinics, allowing you to identify and address need, providing help with insurance, regulatory queries, finding volunteers and access to online tools.
A small part of the role (1 day per week) will involve working closely with the part-time Engagement & Training Officer (Wales) focusing on expanding stakeholder engagement to increase the number of independent legal advice clinics in Wales and promote pro bono involvement by the legal profession. You will work to identify and engage new stakeholders, develop training sessions and support impact monitoring. This role will also work closely with the Clinic Support and Development Officer (Wales), who acts as the first point of contact for guidance and support for clinics in Wales.
Key priorities for this role will be:
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To provide guidance and support to independent pro bono clinics registered with the LawWorks Clinics Network in the Southwest or North of England;
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To increase the number of individuals in Southwest or North England provided with free legal advice at clinics in the LawWorks Clinics Network by identifying opportunities for new pro bono advice clinics, supporting local stakeholders to develop new services to meet unmet legal needs in their area;
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To support and grow pro bono volunteering and LawWorks’ membership (e.g., law firms and in-house legal teams);
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To identify the training needs of LawWorks’ members, clinics and their volunteers in Southwest or North England, working with colleagues to arrange regional training and other events.
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To support the Engagement & Training Officer (Wales) with the delivery of the training plan in Wales.
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To lead on communications with LawWorks’ members, clinics and their volunteers in Southwest or North England.
We are looking for a confident networker who is able to identify opportunities andestablish new partnerships. All of LawWorks’ work is delivered through partnerships so it is essential that the candidate is personable, collaborative and an effective communicator.
A background in the legal or advice sector will be an advantage, but not essential - training and support will be provided for someone from another sector who is passionate about pro bono and access to justice and willing to learn. Experience of managing multiple projects and seeing them through to completion will also be an advantage.
The role offers variety, autonomy, the opportunity to help develop new initiatives from idea to launch, and a chance to support local communities and volunteer lawyers.
The position will be predominantly home based, with some travel throughout the Southwest or North of England, and occasional travel to LawWorks’ office in central London.
Primary purpose of role
To increase the amount and quality of pro bono legal advice being delivered in the Southwest or North of England and Wales through legal advice clinics, working with the local legal profession, law schools, advice agencies and other stakeholders, to identify new pro bono opportunities and ways in which LawWorks can better support the delivery of pro bono.
Key task areas and duties
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To develop relationships with law firms, legal teams, free legal advice clinics and other relevant stakeholders to identify their needs, plans and priorities in relation to pro bono.
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To facilitate sharing between stakeholders in the region to identify best practice, local opportunities for collaborative working and local training and support needs, and to assist in taking these forward.
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Support LawWorks’ clinic development work in the region, in line with annual support and development targets.
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As the first point of contact for our stakeholders in the Southwest or North, support clinics and members with troubleshooting queries, accessing resources and ensuring that contact information and website content related to their services is kept up to date.
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To work with the wider LawWorks team to support member recruitment and the delivery of local engagement events.
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To work with clinics in the region to support data collection, evaluation and impact assessment for internal and donor purposes and to inform policy.
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To contribute to the overall development and running of LawWorks, undertaking any other tasks which may from time to time be required.
Person Specification
Essential
- Experience of working on (or demonstrable ability to deliver) comparable or similar projects (e.g., involving networking, support and project development)
- Experience of excellent of stakeholder support, relationship building, and collaborative working
- Excellent written and verbal communication skills, including making presentations
- Excellent interpersonal skills and confident in networking with people of varying seniority and backgrounds
- Experience of devising and following project plans, and ensuring personal and organisational targets are met or exceeded
- Experience of working effectively in a partnership or team to achieve shared objectives
- Ability to undertake regular travel across Southwest or North England is essential. This may involve early starts, late finishes and occasional overnight stays
- Ability to work on your own initiative and as part of a team, and confidence in your ability to develop strategies to overcome the challenges of working remotely from the rest of your team
- A genuine commitment to driving forward LawWorks’ aims and work to meet the needs of our beneficiaries
- A demonstratable commitment to equality, diversity and inclusion
Desireable
- Good knowledge of legal advice clinics and the context in which they operate, including how law schools and the legal profession engage in volunteering
- Previous experience working at a membership/network-based organisation, and/or working with volunteers
- Experience of coordinating events or training (online and in-person)
- A sound understanding of web-based communications and strong IT skills
The client requests no contact from agencies or media sales.
We are looking for an incredibly organised and efficient Programme Events & Projects Officer to coordinate delivery of our learning programme and projects portfolio.
Events and Project Officer
Advertising Reference: 2405
Location: Home-based/remote within the UK
Status: 12-month fixed term contract. 35 hours per week. Part-time will be considered. However, no less than 28 hours per week.
Salary: (Band 3) £27,824 with generous benefits package including 30 days annual leave plus Bank holidays, and 3 days of Christmas closure
Research in Practice is part of the National Children’s Bureau (NCB) family. For over 60 years, the NCB has been building a better childhood for all.
Research in Practice works with organisations across the children and adults social care, health and criminal justice sectors, supporting them to develop an evidence-informed approach to their work. Our focus is on using evidence from research, practice and lived experience, to provide resources that improve policy and services, to achieve positive outcomes for people of all ages.
You will liaise with external commissioners and stakeholders to book in delivery dates – this will include coordinating diaries, commissioning Associates, and confirming delivery details for external commissioners and internal staff. You will work with the team on the pro-active set-up and coordination of both small, one-off deliveries as well as larger scale programmes and projects.
Our ideal candidate would have experience working in a busy learning events or administration environment. You will be capable of managing multiple requests at the same time, and confident liaising with both external stakeholders and internal staff. Excellent attention to detail and reporting skills are crucial to the success of this role. You will need to be enthusiastic, self-motivated and used to collaborative working, with excellent communication skills.
This is a great opportunity to join a busy, committed and passionate team to help deliver a range of learning and development opportunities to commissioners all over the country. This is a fast-paced and varied role.
The role reports to the Learning Programme Co-ordinator in the CPD Team.
We offer hybrid, flexible working from our Devon and Sheffield offices. Remote working from within the UK may also be considered. International applicants will not be considered without proof of right to work in the UK. We are unable to offer employment to applicants who do not live in the UK.
Applications close at 08:00am on Monday, 4 November 2024.
Assessment and interviews to be conducted on Wednesday, 13 November, and/or Thursday, 14 November 2024. Please note that only shortlisted candidates will be contacted.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please quote the job title and reference number 2405 in your application. CVs will not be accepted.
NCB is an equal opportunities employer, and we particularly welcome applications from Black, Asian and minority ethnic candidates, LGBTQ+ candidates, candidates with disabilities, and male candidates, as we would like to increase the representation of these groups at NCB. We strive for our workforce to be representative of the communities that we serve, and we know that greater diversity will lead to even greater results for children.
No agencies please.
We are looking for Maternity Cover for a Safeguarding Advisor. If you bring both a breadth of safeguarding experience and an understanding of faith contexts, we have a new opportunity for you to use your accrued knowledge and skills for a good cause.
Thirtyone:eight, the UK’s leading Independent Christian Safeguarding charity is looking for a dedicated and knowledgeable Safeguarding Advisor. You will provide an expert and professional service on behalf of thirtyone:eight; including the provision of consultancy and engagement services, maintenance of policy, procedure and best practice guidance and contribute to the operation of our safeguarding helpline.
We are looking for a person with strong communication skills and experience of providing safeguarding support and advice as part of a multi-disciplinary or faith-based context to join our established team for maternity cover.
With a demonstrated commitment to the safeguarding and wellbeing of children and adults, you will need a good working knowledge of safeguarding policy, practice and legislation across diverse contexts (including the UK four nations), as well as a solid understanding of implementing safeguarding at a grass-roots level with faith organisations. In return you’ll get to work in a supportive and rewarding environment and the opportunity to share and learn from fellow safeguarding professionals from a range of backgrounds and settings.
Please note that this job could be home based, office based or hybrid.
The out of hours cover hours are: 7am-9am and 5pm-midnight weekdays; and 7am - midnight Sat & Sun. There are minimal calls coming through during this time so you would not be on the phone all these hours.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are looking for a part time Information & Advocacy Community Support Worker in Scotland. You will be home based living in the North of Scotland.
You will ensure that service users (children and adults) and their families, receive high quality support, from the point of diagnosis and throughout their journey, and will assist them to access funding, equipment and care and support that they are entitled to. You will join a team that makes a real difference to the lives of the people living with muscle-wasting conditions, and their families, in Scotland. The role will be primarily home based, but there will also be a requirement to attend outpatient clinics within the region, attend home visits where appropriate and to support responding to queries through the helpline and information inbox. Some travel will be required to attend meetings and events outside of Scotland. You will work with both statutory and voluntary organisations, clinicians, and health and social care professionals to ensure that people living with muscle wasting conditions get the care and support they need to live well and independently.
Please download the job description to see full role responsibilities.
About us:
Muscular Dystrophy UK (MDUK) is the charity for the 110,000 people living with muscle-wasting conditions in the UK. We bring together people affected by more than 60 rare and very rare progressive muscle-weakening and wasting conditions. We provide vital information, advice, resources and support for people with these conditions, their families and the professionals who work with them. Our care, information and advocacy service coordinate our support for families, providing advice and practical support to enable individuals to access the services, benefits and equipment they are entitled to. As part of our support, we also connect individuals with others affected by these rare conditions through our peer support networks.
Benefits:
We appreciate the range of skills and experience our staff have to offer. In return for your enthusiasm and commitment we commit to actively developing and supporting you. We also offer a range of benefits including pension, life assurance, cycle scheme, health cash plan, financial wellbeing and an employee assistance programme.
Location: Home based in the North of Scotland.
Please note: you will need your own car and be able to drive for this role.
*Unfortunately, due to resource capacity, we will only contact candidates that are shortlisted for interview. Therefore if you do not hear from us within 2 weeks of the closing date please note your application has been unsuccessful.
**Please note interviews may be held on a rolling basis (via Microsoft Teams) so early application is advisable
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Evolve, a leading mental health counselling charity, is seeking a part-time administrator receptionist, to be the first point of contact for clients seeking our non-emergency professional mental health counselling services.
The postholder will manage phone calls and web enquiries through to successful conclusions via our Head of Counselling and their team of over fifty counsellors, creating and maintaining client records with Charitylog – a client records management system.
They will be the key source of information and support for this team of counsellors, who all work remotely currently across greater Cambridgeshire, Northants, and Peterborough areas, making sure they have all necessary support and information for their roles.
Our administrator will also organise and manage all other corporate information for the Trustee Board, the CEO, and their leadership team plus our volunteer staff – building an effective ‘memory’ for Evolve and helping us to grow and support more people.
More than a conduit for enquiries, the successful applicant will be initiative-taking and self-directing, taking immediate action and ownership of their tasks and ensuring 100% completion. A high degree of professionalism, and a regard for boundaries and confidentially are essentials, as is resilience for a sometimes-challenging role at a time of change and growth in Evolve. Strong abilities in the use of IT and especially records management systems are vital for this post.
Please refer to the attached Job Description & Person Specification for full details of this role. We are wanting to make an appointment very soon and will review applications (CV plus covering letter addressed to the CEO) as they come in. Interviews will be via Teams, in two stages.
To apply, please submit your CV and a covering letter of no longer than one page, outlining why your skills and experience match the requirements of this role. Please note, applications submitted without a covering letter will NOT be considered.
The client requests no contact from agencies or media sales.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focusses specifically on excellent stewardship of our finances.
About the Role
As the Finance Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to donations, credit cards, expenses and budget processes. You will support the Finance Manager with day to day tasks, such as bank reconciliation, recording transactions in QuickBooks, responding to staff queries and budget template preparation. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about helping staff to record and manage their fundraising and expenditure. You appreciate order and logical systems and processes and are skilled at using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the following information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time HR Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
This is a new role, and an exciting time to join our well-regarded and high performing team.
We are looking for someone who:
- has a good understanding of human rights in the UK, including the practical reality of everyday rights and the potential for these rights to provide real-world protections for people and communities experiencing inequality and injustice;
- has a good understanding of the experiences, strengths and needs of communities across South West England, particularly Black and minoritised communities;
- is experienced in working collaboratively with civil society organisations and activists on programmes for change.
- is an excellent project manager and a positive, can-do team player who relishes a challenge.
You will be based in or within easy reach of Bristol and have an existing right to work in the UK.
We are committed to supporting professional development, and flexible working.
Please complete and submit both a CV and the application form/covering letter.
The client requests no contact from agencies or media sales.
Join our team as a Community Programmes Coordinator for Employment & Skills! Goodman Masson are excited to partner exclusively with Newground Together to recruit a Community Programmes Coordinator. This is an incredible opportunity to make a real impact in your community!
This role will be responsible for the delivery of Employment & Skills. Please note that this position is a 12-month fixed-term contract (FTC).
Newground Together is a registered charity and part of the Together Housing Group. Our mission is simple yet powerful: to empower people to create sustainable communities that are connected, resilient, healthy and prosperous. We do this by supporting job and training opportunities, engaging with young people and families, providing memorable outdoor experiences, and offering activities that promote health and wellbeing.
We are looking for a passionate and dedicated Community Programmes Coordinator to join our team in Calderdale. In this role, you will be helping to lead a team delivering employment and skills projects, making a real difference in the community. Your work will help people build confidence, gain new skills, and find meaningful opportunities for success.
As a coordinator, you'll play a key role in managing projects and building strong partnerships with our team, colleagues, and external stakeholders. You'll guide the team to ensure we meet our project goals and provide accurate reports on our progress.
This is a hybrid role, with most of your time spent in the community and some flexibility to work from home, depending on the needs of the team.
If you're enthusiastic about helping others and have experience in project management or working with diverse communities, we'd love to hear from you!
What you'll be doing:
- Inspire, lead, and nurture a passionate front-line team committed to advancing employment and skills initiatives in Calderdale.
- Build and foster productive relationships and partnerships with the wider Newground Together team, Together Housing colleagues, as well as external stakeholders and partner networks.
- Oversee project and contract performance to ensure all targets and outcomes are met, while providing accurate and timely monitoring, evaluation, and reporting. Uphold service quality standards with a dedication to continuous improvement.
- Manage the financial performance and project budgets in your area of responsibility, ensuring the optimal use of funds and pursuing external funding opportunities for the service. Be a shining example of Newground Together's brand values in every aspect of your role.
- Provide leadership, support, and operational guidance to team members working on community projects within Newground Together's employment and skills team in Calderdale.
- Take charge of developing, managing, monitoring, and reporting on budgets for: - project expenditures - external funding contracts.
- Ensure all team members benefit from relevant training and personal development opportunities that align with their roles and aspirations.
- Implement effective people management practices, including attendance management, one-on-one coaching, and creating a positive team atmosphere.
- Cultivate strong relationships with colleagues at Together Housing Group, identifying ways to connect with Group activities that support tenants and residents while actively promoting the impactful work of Newground Together.
- Oversee the performance of all service and project delivery, as well as front-line staff within your project teams, with direction and support from the Community Programmes Manager. Your key responsibilities will include planning, reporting, solving problems, monitoring and evaluation, alongside contributing to business improvement and development planning.
What we're looking for:
We need someone with a genuine passion for community development and the skills to lead and inspire. You'll bring:
- Experience in employment and skills development, with a track record of managing and motivating staff while fostering a culture that meets the expectations of funding bodies, service participants, and employees.
- Experience in community development, project coordination, or related fields.
- Strong understanding of employment and skills initiatives and their impacts on local communities.
- Excellent communication and interpersonal skills, capable of engaging effectively with a wide range of stakeholders
- Experience in assessing and evaluating the effectiveness of programs.
- The capability to collaborate effectively with a diverse range of stakeholders, including local businesses and community organizations.
- A proactive mindset and a genuine passion for making a positive impact in the community.
- Experience in networking and collaborative partnerships across statutory, voluntary, and community sectors, alongside budget management and adherence to performance targets.
- Experience in managing a team and providing support to staff in high-pressure situations.
- Evidence of developing and executing community-based employment and skills projects in a multi-stakeholder environment, with a focus on customer involvement and engagement.
- Valid driving license and access to a vehicle insured for business use during working hours, as well as a flexible approach to working hours to meet job demands/priorities, which may include twilight, evening, and weekend work.
What's on offer:
Please note that this position is a 12-month fixed-term contract (FTC)
- Starting salary: £37,088
- Generous holidays: 27 days annual leave (rising to 32 days with service) plus bank holidays
- Flexible working: Enjoy a hybrid work environment, with the option to work from home two days a week
- You will be working in and around Calderdale, covering our hub delivery areas in Halifax, Elland, Pellon, and Todmorden.
- Supportive work culture: Flexible hours and a range of family-friendly policies
- Development opportunities: Access to professional, technical, and personal development training
- Great benefits: An attractive pension scheme, health and wellbeing benefits, including access to GPs, and a range of financial and lifestyle perks, like cycle-to-work and vehicle leasing schemes.
Apply now!
If you're passionate about making a difference and supporting communities to thrive, we'd love to hear from you. Apply today and Together, we can do great things!
Please note, due to the nature of this role, a fully enhanced criminal disclosure check will be required.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
We currently have an exciting opportunity for a Training and Support Worker to lead and support The Mason Foundation’s future growth and development by providing and delivering training to a variety of audiences. The role is home based - with requirement to travel (ideally, candidates will be located in the ‘South Central’ area of England, including Buckinghamshire, Berkshire, Hampshire, and surrounding areas). Hours - 30 -37.5 hours, available as a part-time or full-time position.
Through our programmes we reduce inequalities, empower communities, and drive meaningful, sustainable change.The Mason Foundation delivers people centred services, projects and training, through its specialist wellbeing and employment programmes including:
· The Mason Mile – supporting inclusive, community led starting point physical activity centred around ‘1 Mile’
· Propel - supporting young people with learning disabilities, into meaningful and sustainable employment.
· Bespoke Community Impact Projects – supporting and empowering communities to co-develop and deliver impactful and meaningful change.
As the Training and Support Worker, you will play a pivotal part in the development of our programmes and training, through sharing partner insight, understanding the latest evidence and landscape of workplace inclusivity and keeping abreast of other providers in this space. You will be required to travel regularly to deliver face to face training within the community, education settings and workplaces.
You will have a track record of working within learning, development, community engagement or similar, ideally with experience of supporting communities with additional needs.
You will be a strong, passionate, and inspiring facilitator, driven to deliver impactful training. You will be a skilled communicator, confident in using a variety of methods to engage and empower others from a broad range of backgrounds and settings.
You will be a team player and understand the need to work seamlessly in collaboration with multiple agencies including local authority, corporate and third sector partners, to help ensure high quality delivery of our services, to our communities.
The Training and Support Worker will need to embrace a ‘make it happen’ working environment, with constant dedication and a passion for making a difference as part of a committed charity, supporting disadvantaged communities.
In return, you get to work for a great, growing charity with like-minded people with a competitive salary.
All offers of employment are conditional upon you signing the contract of employment and:
· Two satisfactory references
· Proof of attainment of qualifications
· Evidence of your right to work in the United Kingdom; and
· If applicable, satisfactory Disclosure and Barring Service (DBS) check.
Proposed Week of Interview: w/c 18th November 2024
The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Leader. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation.
We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.
Your CV and covering letter should state why your skills and experience make you the ideal candidate for the position.
The client requests no contact from agencies or media sales.
Hours: Full-time at 35 hours per week, With potential for flexibility around hours worked.
About the role
Sightsavers’ work in the field of education is driven by the principle of inclusive and equitable quality education and lifelong learning opportunities for all. We are looking for a Global Technical Lead – Inclusive Education to provide technical leadership and expertise in inclusive education to guide the development and delivery of specific initiatives and programmes.
As the Global Technical Lead for Inclusive Education, you will support Sightsavers to promote inclusive education for children, youth, and adults with disabilities in education systems in West Africa, East, Central and Southern Africa (ECSA), and South Asia. Working across multiple countries, you will ensure that disability inclusion is at the centre of conceptualisation, design and implementation of Sightsavers’ projects.
Strong communication skills in English and French are essential for this role, as is the availability to travel 12-16 weeks a year, nationally and internationally.
The minimum requirements for this post are as follows:
- To provide technical leadership and expertise in inclusive education at the programmatic level
- To strengthen the global programme portfolio in inclusive education through leading strategic and technical inputs in proposal development for funding opportunities.
- To pioneer new strategic initiatives and innovative approaches in inclusive education to improve and enhance the quality of Sightsavers’ work, especially in cross-cutting priority areas like climate action, gender equity and the use of data and evidence.
- To contribute to the research, innovation, policy, advocacy and communications agendas through close collaboration with interdepartmental teams and key external stakeholders.
- To undertake senior level representation of Sightsavers as an expert in inclusive education at national, regional and international professional and sector-specific networks, platforms, conferences and meetings.
About You: Skills and Experience
This is an ideal opportunity to build on your existing expertise in leading and developing programmes in inclusive education in lower income countries. We are looking for a skilled communicator with the ability to build strong working relationships across different departments and work collaboratively as a member of our cross-functional teams.
The essential skills needed for this role are:
- Business to fluent French language skills
- A Postgraduate qualification (minimum Master’s) or equivalent experience in a relevant field, e.g. education, special needs education; disability, international development
- A proven record of leading, developing and implementing programmes in inclusive education in lower income countries.
- Experience of working with national governments and international institutions such as Global Partnership for Education, UN agencies, bilateral agencies as well as non-state actors to contribute to education system transformation.
- Knowledge of current developments, issues and best practice in inclusive education to effectively address the barriers to education for children with disabilities
- Able to travel for up to 12-16 weeks a year (regional and international).
This is a varied role, please read the full job description for further details
Benefits
Sightsavers offers some fantastic benefits. Our comprehensive benefits package includes generous annual leave allowance, pension, season ticket loan, cycle to work scheme, discounted gym memberships and wellness discounts. If you choose to work in or are visiting our collaborative, modern office space, you will find it an easy 20-minute train journey from Brighton or 45 minutes from London.
Next steps
To apply for this exciting new opportunity, please complete an application via our recruitment portal. We are particularly interested in learning of your motivations for applying
We anticipate that remote interviews will take place the week commencing 28 October with successful candidates invited to second stage interviews in early November
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Remote based with travel, part-time role - an exciting opportunity - at a busy, dynamic and growing cancer charity – as part of ABC UK's Patient Support Programme.
Part-time flexible (likely minimum 18.5 Hrs p/w), salary £27,000 pro-rata, 20 days annual leave pro-rata, 3-month probationary period.
Bladder cancer is not a rare cancer – but it does have a low profile, lack of awareness, low research investment and desperately needs new treatments. Over 22,000 people are diagnosed each year in the UK – there is a high level of recurrence. There is a lack of information and support for patients. With your help, Action Bladder Cancer UK can radically improve this.
The role
ABC UK is an established charity, with exciting new projects. We have an active network of volunteers, a full time Chief Executive and core staff and a range of project staff. You will report to Chief Executive ABC UK and will work closely with our ABC UK Patient Support team, ABC UK trustees and patient volunteers.
The role supports ABC UK’s core Patient Support Programme. We provide information and support for those with bladder cancer, a direct patient support service, help establish and sustain support groups for bladder cancer patients, provide patient information about bladder cancer to patients and major centres of bladder cancer treatment, and run bladder cancer information events (both online and face to face). We also work to increase our networks with health professionals, to help them support their patients. We run the ABC UK Education Programme for health professionals and you will be involved in planning and delivering nurse education events. We want to build our networks both regionally and nationally and to be responsive to the need for information, awareness and support for those with bladder cancer, and the health professionals treating them. We now want to add to the team to increase our impact even further.
You will work remotely, however very much working as part of the Patient Support team, and working closely with other colleagues and volunteers, with regular catch-up meetings (online) and occasional face to face team meetings. You will also be required to travel as necessary for meetings and patient or health professional events and to help create and sustain our networks with health professionals and cancer support services. You will be based in the North of England and within easy travelling distance of centres such as Sheffield, Leeds, Hull and further North and adjacent counties. We may consider candidates outside of these regions, if they have directly appropriate experience and skills.
Who we are looking for…
You will be in contact with a range of different people including volunteers, patients, health professionals and other organisations. The successful candidate will:
- be friendly and approachable, able to work flexibly, with resilience and efficiency and to be professional at all times and be able to work to our very high standards;
- be empathetic and understanding of the needs of cancer patients and how best to deliver this in practical terms;
- ideally have some health service or charity experience - not essential but preferable;
- be required to understand the structure of the NHS;
- have experience of working from home – a self-starter and organised – you will be a worker and willing to get stuck in and show results;
- be able to work remotely with line manager, other team colleagues, volunteers, patients and ABC UK administration office;
- be able to attend meetings as required and also travel as necessary for engagement with hospitals/patient support groups, events etc;
- be good at building networks and maintaining useful relationships;
- promote the work of ABC UK and work to raise awareness of bladder cancer;
- be confident at presenting and talking to groups of people – whether general public, patients or health professionals;
have experience and understanding of working for a small organisation.
A varied role, you will have the opportunity to work to develop and shape your role as part of our team.There is potential for the role to grow, or hours worked to increase over time.
Skills
You will need to:
- be able to communicate effectively with health professionals, other charity professionals and bladder cancer patients both face to face and via phone or email;
- have good organisational skills and be disciplined about working from home (it is likely you will already have experience of remote working);
- be comfortable communicating and carrying out a lot of your work by phone and email and online platforms (eg Zoom), you will have excellent verbal and written skills;
- be an excellent team member – we all work closely together as well as on own work;
- have good computer skills: Outlook, Word, basic Excel, maintaining a database, Zoom etc;
- have experience of organising and attending events (preferably for patients or within a health environment); be happy to speak at events. Have experience of online events;
- be able to work with and organise volunteers;
- be able to travel for meetings and events as required (occasionally out of office hours);
- possess a clean driving licence and have easy access to a car (mileage will be paid).
Key Responsibilities
Networking
- Contact point for Hospitals/Urology Depts/Cancer Centres. Making pro-active contact and arranging supply of bladder cancer patient information and building relationships on a regional basis;
- Building contacts with specialist urology/cancer nurses, making them aware of ABC UK and our resources;
- Maintaining up-to-date contact database: including major urology departments, cancer centres, regional cancer networks etc;
- Regional contacts (working with volunteer patient advisors) – including regional cancer networks/charities etc – to build local networks;
- Co-ordinating periodic mailings of ABC UK patient information materials to hospitals/urology services (mailing handled by central admin).
Events
- ABC UK runs both face to face and online events. Organising and attending ABC UK patient and health professional events, working as part of a team with other ABC UK Patient Support Officers and volunteers;
- Occasional attendance at/involvement with regional cancer events, health professional and/or patient or well-being events (including taking the ABC UK stand to such events);
- You will also be required to present at events on occasion – both online and face to face;
- Organising, development of (with colleagues) and participation in ABC UK online patient events and face to face events, and ABC UK health professional events both online and face to face.
Patient Support Groups
ABC UK works to help set up and maintain support groups for bladder cancer patients – these groups are self-running, often linked to a major hospital.
- Help maintain database of Groups: contact details, details of meeting etc – including information for updating ABC UK website and ABC UK social media;
- Acting as ABC UK contact point for bladder cancer patient support groups, including making presentations;
- Pro-actively maintaining regular contact with PSG’s – re supply of ABC UK materials, updating info, ascertaining needs re other materials or support required and developing best practice case studies;
- Working with health professionals wanting to set up new groups, periodically attending group meetings and meeting volunteers.
Patient Materials
Working with ABC UK Executive, ABC UK Patient Support team and patient volunteers on the development of patient information materials both on-line and in print.
Communications
- News Updates: contributing as part of a team on regular news updates for health professionals, support groups and patients;
- Social media: working as part of a team on increasing ABC UK social media presence.
This job description defines the main areas of work, although as we are a small organisation and are also developing new activities, you may be asked to help with other areas of ABC UK's work from time to time.
White Ribbon UK seeks an inspirational strategic leader to join us as our new Chief Executive Officer as we work to prevent men’s violence against women and girls.
We are the leading organisation engaging men and boys and organisations to prevent gender-based violence. We have achieved considerable success in raising the importance of Primary Prevention with decision makers, organisations and the general public through our campaigns, advocacy and work with organisations.
We engage with organisations from all sectors including business, transport, sports, venues, and education providers, as well as decision makers, specialists, and individuals. The organisations and individuals that support our work are committed to creating positive culture change and preventing violence.
We’ve built a strong reputation for delivering impactful programmes and campaigns. We need to build our capacity so that we can meet our ambition to grow and take advantage of opportunities.
Our new CEO will be an agile leader, who values the culture we’ve created—collaborative, adaptable, and committed to positive change, with the ability to be hands on where needed. We’re ready to grow, innovate, and continue our mission of preventing men’s violence against women and girls.
Key details:
Role: Chief Executive Officer (CEO) – White Ribbon UK
Location: Hebden Bridge, West Yorkshire / hybrid (2 or more days per week on average on site)
Salary: £50,000 to £60,000
Contract: Full-Time, Permanent
As the successful candidate, you will demonstrate:
- Leadership & Strategic Vision: Proven leadership able to deliver strategic plans.
- Operational Management: Managing daily operations and a small team.
- Financial Management: Strong financial acumen and an ability to evaluate, assess and manage risk.
- Stakeholder Engagement: High level of experience representing an organisation and building relationships.
- Representation and Influencing: Successful engagement in advocacy, public and media relations
- Growth and Development: Driving growth, expanding networks, and influencing public policy.
- Governance: Experience of working with a Board of Trustees and ensuring effective governance.
- Personal Attributes: Commitment to WRUK’s mission, interpersonal and communications skills and commitment to Diversity, Equality, and Inclusion (DEI).
If you would like to receive an Information Pack for this CEO role with full details, including how to apply, please send an expression of interest and (optional but appreciated) a CV or professional profile in confidence to our consultant, Jenny Hills at Harris Hill, executive at harrishill co uk. For an informal and confidential conversation about this position, please contact Jenny at the above address with suitable times to talk.
Closing date for applications: 9am Monday 28th October 2024.
As leading charity recruitment specialists and a certified B Corp, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
About West Kent Mind
West Kent Mind enriches lives through better mental health by offering support to get well, stay well and thrive. We are an ambitious, award-winning organisation, and an enthusiastic member of the Mind federation. We value collaboration, partnership, creativity, and growth.
Engaging in projects with the potential to positively impact people's lives can be truly rewarding. Surrounded by individuals who provide support and motivation, personal growth and progress are encouraged, resulting in a feeling of achievement and satisfaction in the work accomplished. Teaming up with a group, committed to making that difference, can instil a sense of purpose and determination, inspiring individuals to excel and make valuable contributions to their community.
About the Programme
The Creative Minds Programme is a six-month initiative promoting mental health and well-being through creative activities like painting, music, writing, and more. Open to adults (over the age of 18) in West Kent, the programme offers inclusive, free sessions led by professional artists and supported by wellbeing workers. Participants need no prior experience, just enthusiasm and a desire to improve their mental health.
Key Objectives include boosting confidence, fostering connections, enhancing life skills, and increasing participants' ability to manage their mental health and support others.
Now in its second year, the programme aims to support 864 adults over three years, with a focus on those with mental health challenges or feelings of loneliness. In addition to creative workshops, the programme offers leadership training to select participants, empowering them to become "Creative Agents." These agents lead "Creative Places" to engage the wider public in community-based creative activities.
The programme is set to conclude in March 2026, with two more rounds of activities still to come.
About the role
Our Creative Minds programme, funded by the National Lottery, is designed to enhance mental health and wellbeing for adults in West Kent through engaging in creative activities. These 24-week programmes are held in various locations across West Kent and are conducted in collaboration with professional artists, local arts organisations, and our Creative Agents, supported by the West Kent Mind community wellbeing team.
The programme leverages creativity to support mental health and wellbeing.
We are seeking an Independent Evaluator to assess the effectiveness of the Creative Minds Programme, a three-year initiative supported by the National Lottery Community Fund.
Following a successful first year, the evaluator will use various methodologies to evaluate:
Effectiveness and how well the programme met its objectives and outcomes to include but not limited to:
- Impact: Short- and long-term effects on clients' mental health and well-being.
- Accessibility and Inclusivity: Measures taken to ensure activities are accessible to all.
- Collaborators: Engagement levels among staff, volunteers, artists, clients, and partners.
- Public Outcomes: Community engagement with programme results.
- Challenges and Lessons Learned: Identification of challenges and strategies used, with insights for future projects.
Methodology will include a mixed approach using surveys, interviews, observations, case studies, and data analysis, including metrics from the Short Warwick-Edinburgh Mental Wellbeing Scale (SWEMWBS).
Deliverables:
- Evaluation plan with data collection tools.
- Interim report (May 2025) with preliminary findings and adjustments.
- Final report (March 2026) detailing programme impact, challenges, and recommendations.
- Presentation of findings to the National Lottery Community Fund.
Who you are
All previous experience may be paid or voluntary, full or part-time, in the UK or overseas.
Applicants are expected to demonstrate the following:
· Proven experience in evaluating arts and health programmes or similar community-based initiatives.
· Strong knowledge and understanding of creativity, the arts, and mental health, either independently or in collaboration.
· Ability to conduct an inclusive evaluation process, working effectively with a diverse range of adults.
· Awareness of safeguarding practices.
Timeline
- Submission deadline: Close of business Wednesday 23 October 2024
- Interview date: Thursday 7 November 2024
- Evaluation plan: December 2024
- Interim report: May 2025
- Final report submission and presentation: March 2026
Terms and Conditions
Freelance Fee: An inclusive fee of £8000 (inc. VAT). The fee is inclusive of all expenses related to the successful candidate’s time, travel, data collection, analysis, and reporting.
Hours: The freelancer will allocate the time required to complete and fulfil this agreement. Visits to the programme to be discussed and scheduled with West Kent Mind Wellbeing and Creative Arts Programme Lead.
Location: The freelancer will work remotely. Scheduled visits within West Kent are required for in session visits.
Equal opportunities
We provide equal opportunities and are committed to the principle of equality in accordance with legislative provisions. We expect the support of all contractors in implementing these policies.
Health and safety
All freelancers have a responsibility for their own health and safety and that of others when carrying out their duties and must help us to apply our general statement of health and safety policy.
Safeguarding Commitment
We believe that every adult regardless of age, disability, gender reassignment, race, religion or belief, sex, or sexual orientation, has the right to equal protection from abuse and/or neglect. Our policy outlines our commitments at West Kent Mind and informs personnel of their responsibilities in relation to adult safeguarding.
Our policy aims to prevent harm and reduce the risk of abuse or neglect to adults with care and support needs. All our personnel, in whatever setting, have a key role in preventing harm or abuse occurring and acting responsibly where concerns arise. When abuse or neglect does take place, it needs to be dealt with swiftly, effectively and in ways which are proportionate to the issues and where the adult in need of protection has a voice.
A Disclosure and Barring Service (DBS) enhanced check will be required.
Confidentiality
All evaluation-related data, documents, and communications should be treated with utmost confidentiality and used solely for the purposes of this evaluation. It is therefore a requirement for the postholder to sign a West Kent Mind Confidentiality statement.
Application process
Please find attached or on our website the job description and person specification for the role you are applying for.
- Please send an evaluation proposal (no more than 2 sides of A4) plus your CV no later than close of business Wednesday 23 October 2024.
- Your proposal should outline your approach to evaluating this project and highlight any relevant experience evidencing how you meet the requirements with the role description.
Due to the volume of applications, we may not acknowledge your application; thank you for your understanding.
We invite you to complete an Equality & Diversity monitoring form on our website. This information is detached from your personal data and is processed anonymously.
We aim to hold interviews on 7 November 2024 and we will let shortlisted candidates know no later than 30 October 2024 if they are invited to interview.
As part of our recruitment process, some of the questions for candidates will be sent in advance of interview to allow candidates to consider their answers.
Please note: to apply for this role, you must be able to provide evidence that you have the right to live and work in the UK without restrictions. This evidence must allow you to carry out the role which you are applying for without visa sponsorship. West Kent Mind, unfortunately, are unable to provide visa sponsorship for this role.
We look forward to receiving your application.
We’re fighting for a future where no mind is left behind.
The client requests no contact from agencies or media sales.