Communication Manager Jobs
About the role
At SSAFA Safeguarding is everybody’s business. This means that as awareness grows and with it the demand for additional support from those supporting our beneficiaries, we need to ensure the right level of support across the charity for those dealing with complex situations involving safeguarding concerns. We are therefore looking for an experienced social worker to work with our Head of Safeguarding and Social Work Services as the Single Point of Contact (SPOC) and help develop our response to Safeguarding concerns across the organisation.
In addition to this we would like the successful individual to provide social work support to our Stepping Stone’s home on a regular basis, supporting those women and children who have survived Domestic Abuse to move forward with their lives.
Your key responsibilities will include;
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Working with the Head of Safeguarding and Social Work Services to manage safeguarding issues raised within SSAFA or related to its work, and ensure the appropriate recording of concerns, decision making and referrals.
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Providing expert advice to the Organisation, employees and volunteers ensuring best practice in embedded into all new and existing policy and guidance.
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Ensuring that the Safeguarding Policy is adhered to across the organisation.
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Undertaking audits across the organisation into safeguarding practice and making recommendations based on the outcomes.
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Providing social work support to the beneficiaries of our Stepping Stones refuge, including maintaining case records and regular reports to the Director of Social Care Operations.
About the team
You will become part of the Social Care Operations Directorate, reporting directly to the Head of Safeguarding and Social Work and working alongside other parts of SSAFA’s specialist services, all of who are dedicated to ensuring that the Armed Forces, veterans and their families can thrive.
About you
We are looking for an experienced social worker ready to take on a new and varied role within SSAFA. Ideally with experience of working within Domestic Abuse and/or Safeguarding and with knowledge of the legislation, policies, and best practices related to these areas.
You will also need excellent communication, interpersonal, and organisational skills, as well as a positive, flexible, and creative approach to problem-solving.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for serving personnel, veterans and their families in their time of need. In 2023 our trained teams of volunteers and employees helped more than 59,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way, they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
Further information about the role
Download the full job description here.
Review the benefits that SSAFA has to offer here.
If you have any queries or would like to speak to someone about this role, please contact Stephen Richards for an informal discussion.
How to apply
For more information and to apply, please click on the Apply button.
If you need any adjustments to support you with the application process, please contact us.
Closing date: Midnight on 10 September 2024. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
CHT is a dynamic, innovative and expanding charity in the adult mental health sector. To help realise our ambitions we are looking for an experienced fundraising and communications expert as Head of Fundraising and Communications. This is a new role and we are looking for an ambitious, enthusiastic and creative person with the expertise and drive to make the role their own, to expand our capacity and reach, and to grow the role, their team and the charity.
CHT
CHT is a mental health charity that provides seven rehabilitative residential communities in London and Sussex for people experiencing severe mental health difficulties, and training in the field of relational practice in mental health.
Poor mental health is a national crisis. Those with the severest of mental health difficulties experience a high risk of suicide and self-harm, a lack of independence, and a loss of hope. Though many are still young adults, most of our residents have spent years in psychiatric hospitals before coming to CHT; medication alone is not the answer. For 30 years, CHT has provided a unique approach with a distinct clinical model. We work with individuals with a history of multiple or prolonged hospital admissions, providing an alternative, longer-term solution that enables the majority of our residents to move on to lower support, with many taking up education, training or employment while still with us – a stark contrast to psychiatric hospital.
Purpose of role
As part of our five-year strategic plan two years ago CHT commissioned a part-time consultant to develop our fundraising and communications capacity from scratch. We now feel that the time is right to build on the work done so far and to step up a gear and appoint our own full-time Head of Fundraising and Communications who will lead on the further growth of our fundraising capacity and fully develop our marketing. This is a new post for someone creative and innovative who wants to step up in their career and help CHT step up in our fundraising and communications capabilities. We are a growth-oriented charity both in terms of personal learning and development and in terms of our role in the mental health sector, and we are looking for an individual who brings established fundraising and communications skills and who is looking for an opportunity for personal and professional growth.
The purpose of the Head of Fundraising and Communications role is to lead on implementing the Board of Trustees’ strategic objectives in increasing our fundraising capacity and income; developing our marketing capacity and reputation management so that we enjoy high levels of referrals and a higher sector profile both as a provider of services and as a training organisation; and to line manage CHT’s small existing fundraising and communications team.
The client requests no contact from agencies or media sales.
Operational Network Manager
We are looking for a passionate, focused and values driven Operational Network/Area Manager to join a team, delivering Residential & Supported Living Services in the Lancashire area.
Position: Operational Network Manager
Location: Preston, Lancashire
Salary: £43,089.00-£48,445.00 per year
Contract: Permanent, Full time – 37.5 hours per week
About the role:
Working for an organisation that is rated by employees as 4.5 stars on Indeed, this is a rewarding and exciting opportunity to join the team in Lancashire. Services have considerable experience and expertise in supporting people with a learning or mental disability to develop independent skills and to live an active and happy life
Reporting directly to the Operations Directors, As Operational Manager you will be responsible for providing strong and effective values driven leadership to your team and for the overall day to day running of services and achieving the strategic objectives of the service.
Key responsibilities include:
- Oversea and manage, including Registered Manager responsibilities for supported living/residential support
- Ensure high-quality support is provided to the people supported
- Develop and implement strategies to meet operational goals and objectives
- Provide values driven leadership to leadership and staffing teams
- Collaborate with other regional managers and external stakeholders to share best practices
- Maintain compliance with all regulatory requirements and company policies
- Ensure effective void management and coordination of referrals and assessments
About you:
We are looking for people that are values driven and has strong leadership skills. You will also need the following skills and experience:
- Experience of leading and team within a residential and supported living setting
- Strong leadership and change management experience
- Knowledge of residential care industry regulations and best practices
- Been a registered Manager in a similar setting
- Excellent communication and interpersonal skills
This is a fantastic opportunity where you’ll have the chance to make a real impact on people’s lives and their families. It's a challenging role with excellent development opportunities, and you'll reap the rewards of empowering others with your focus on high quality of care. If you feel you have the necessary skills apply today!
All successful candidates will be required to complete a full induction which will take place in Chadderton, Olham or Salmesbury, near Preston
Other roles you may have experience of could include: Deputy Care Manager, Residential Care Manager, CQC Registered, Operations Manager, Service Manager, Care Operations Manager, Home Manager, Team Leader, Service Manager, Home Manager, Registered Care Home Manager, Care Operations Coordinator, etc.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charity Shop Manager
Skipton, North Yorkshire
We are committed to paying the Real Living Wage.
About Us
Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.
Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.
Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.
As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.
The Benefits
We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.
We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Shop Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.
The Role
As our Shop Manager you will lead a team of volunteers to raise funds to invest in achieving the charity’s goal to save lives in Yorkshire. Reporting to the Retail Area Manager, you will portray the charity as a professional, credible brand which acts with integrity and provide excellent customer service, ensuring volunteers, donors and customers know how their contribution is helping the people of Yorkshire.
Specifically, you will:
· Manage and be accountable for implementing and complying with agreed shop operating policy and standards including Health and Safety and Trading Standards.
· Be responsible for ensuring the shop is presented to the highest standards with attractive visual merchandising and window displays.
· Be responsible for attracting and recruiting a team of new volunteers, ensuring they are well trained and take every effort to create a welcoming and happy environment.
· Be responsible for ongoing volunteer training and engagement, ensuring the volunteer management system is actively kept up to date.
· Have line manager responsibility for assistant manager, working together to ensure there is management cover and sufficient volunteers to operate all trading hours.
· Ensure accurate accounting and handling of assets (items donated and money received).
· Be responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes.
· Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures.
· Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters.
About You
To be considered for this role, you will need:
· To be ideally educated to A-level or equivalent.
· To have experience of managing people/volunteers including recruitment and development.
· To have previous retail experience in charity sector or commercial sector is desirable.
· To have experience of meeting and exceeding targets within a retail environment.
· To be highly organised with good time management skills.
· To have excellent communication and interpersonal skills.
· To have the ability or willingness to travel occasionally across the Yorkshire region for training and team meetings.
· To have a willingness to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
o A check on your employment history, by seeking references that cover your previous 5 years of employment and verifying any employment gaps of over 28 days
o A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
o A check on your highest educational achievement(s)
o A check on your professional qualification(s)
· To undertake a DBS check at the level relevant to your role.
Application
Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.
To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 2nd September 2024. Please read our privacy notice before applying.
Yorkshire Cancer Research is a responsible and flexible employer. We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.
We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
THE ROLE: Full-time (37.5 hours per week) / Permanent / working onsite Monday to Friday, 9am-5pm, with one late shift per week.
Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people? If so, we have an exciting opportunity for a Deputy Supported Housing Manager at Horsham Y Centre supporting 50 young people aged 16-25 to alleviate the risk of or impact of homelessness. The service is staffed 24 hours a day with a support team, night team and management based onsite. The service aims to support residents into independent accommodation through life skills support. In delivering the role, you will report to the Supported Housing Manager and be responsible for:
Service Provision: Supporting the Supported Housing Manager with the daily operations of the services so that they meet the requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective income collection for all beds, working closely with the Rents team to create a rent payment culture.
Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.
General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have working knowledge of Regulator of Social Housing (RSH) and Ofsted, along with working knowledge of Trauma Informed Care and Psychologically Informed Environments. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. In addition, you will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.
The client requests no contact from agencies or media sales.
This exciting role sits in our Campaigns, Impact & Partnerships team, who are one of NHYC’s main drivers of systems change and partnerships. Our Data and Impact Manager works dynamically across the organisation to support frontline teams in recording and sharing the impact of our work. We’re looking for someone curious, patient and with a strong eye for detail. This role oversees our data and outcomes tools, making sure we’re accurately recording and evidencing the change we create. The role holder will work across an array of digital tools to provide data and narrative about our work for our teams, funders and the wider public.
It's an exciting opportunity to join the team as we take on another expansion and a new range of partnerships, this role is perfect for someone looking to take a step up in project and data management, training & information sharing. They’ll also have the opportunity to lead on landmark pieces of work, experience our frontline offer and stretch themselves by informing the development of our next organisational strategy. They’ll sit within a supportive and talented team who also work across our campaigns, impact and partnerships work but will have autonomy and independence over their role and objectives.
- Salary£37,024-£41,600
- Deadline: 9am Monday 16 September
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you a person-centred leader who thrives on getting the best results possible, leading a dynamic team to encourage positive change for young people?
If so, we have an exciting opportunity for a Deputy Supported Housing Manager to join our 16+ Older Looked After Young People (OLYP), Care Leavers and Unaccompanied Asylum-Seeking Children (UASC) services. Our services delivers specialist supported accommodation where young people are supported to acquire the necessary skills in preparation for living independently, safely explore their increased freedom of choice and develop responsibilities associated with adulthood, whilst still having the appropriate level of support from an experienced team. The service aims to support residents into independent accommodation through life skills support. In delivering the role, you will report to the Supported Housing Manager and be responsible for:
Service Provision: Supporting the Supported Housing Manager with the daily operations of the services so that they meet the requirements of the service specification including compliance with the Regulator of Social Housing (RSH) and Ofsted regulations. Oversee the residents’ referral, interview and induction processes for all beds and ensure the Occupancy Agreements and House Rules are fully understood. Ensure the quality of accommodation that is provided, liaising with the Housing and Property Services team to complete estate inspections and health & safety risk assessments, and to turn around voids and organise repairs in line with organisational targets and statutory obligations. With the Supported Housing Manager ensure effective monitoring of move on options are met.
Leadership and People Management: Directly line manage team members, ensuring their service delivery, working culture and personal development mirror best practice. Ensuring the team is adequately trained and empowered to work effectively and creatively with our young people to enable them to achieve their aspirations and ambitions, whilst ensuring they are supported within safe and consistent boundaries.
General: Be a member of the ‘on call’ rota to provide out of hours management support to projects in the wider locality. Reflect Psychologically Informed Environments (PIEs), Trauma Informed approaches and restorative practices.
ABOUT YOU: We know that there are great candidates who will not fit everything described, or who have important skills we have not mentioned. If that is you, please do not hesitate to apply and tell us about yourself.
You will already have experience working in supported housing, or similar services for young people and/or adults at risk, as well as managing and/or supervising a team. You will have working knowledge of Regulator of Social Housing (RSH) and Ofsted, along with working knowledge of Trauma Informed Care and Psychologically Informed Environments. You will have good communication and facilitation skills and the ability to successfully manage challenging situations whilst remaining calm and solution focused. In addition, you will have experience of overseeing safeguarding procedures for young people or adults at risk in residential settings, and knowledge of how to maintain professional boundaries.
The client requests no contact from agencies or media sales.
About the Company: Medical Aid for Palestinians (MAP) is a leading UK charity dedicated to improving the health and dignity of Palestinians affected by conflict, occupation, and displacement. With a focus on the occupied Palestinian territory and Palestinian refugee camps in Lebanon, we provide vital health and medical care to those in need, particularly in crisis zones like Gaza.
About the Role: As Support Retention Manager, you will lead on our cash, mid-value and supporter journey strategies. The postholder will develop a high-performing retention and development programme building engagement and grow supporter life-time-value. This role is crucial as we seek to build relationships with long-standing supporters as well as sustain the engagement of our recent emergency supporters.
In collaboration with the Head of Individual Giving, you will lead the development and delivery of our Individual Giving strategy to help successfully deliver MAP’s five-year vision. You’ll lead the development of supporter-led multi-channel campaigns, launching and testing new channels and creating bespoke supporter journeys.
Responsibilities
Leadership and Strategy
- Build and inspire a high-performing, results-oriented team focused on delivering sustainable income to maintain and build on recent growth.
- Performance manage, support and develop the Individual Giving Fundraising Officer.
- Lead the development and delivery of Individual Giving strategies, leading on MAP’s Individual Giving and Mid-Value retention strategy with a focus on growth and lifetime value.
- Work across and develop MAP’s retention products, appeals and journeys, including playing a vital role in delivering multi-million-pound integrated campaigns during Ramadan and Winter.
Planning & Management of Campaigns
- Collaborate with the Head of team and peers to develop team plans aligned with the Fundraising strategy.
- Ensure the team create and optimize insight-driven, supporter-led campaigns., working with the Marketing Manager and Insights lead
- Ensure processes and systems are in place to track and meet KPIs, including the development of robust testing plans to optimize campaigns based on insights.
- Manage and motivate a range of agency partners and suppliers.
- Ensure compliance with relevant fundraising legislation and stay updated on changes in relevant thinking and laws.
Innovation
- Lead the investigation, testing, and implementation of product innovations utilising agile methods to test and learn with efficiency.
- Develop bespoke, audience-led supporter journeys, including ongoing journeys for UK and international supporters.
- Proactively stays ahead of emerging trends and horizon scanning and enjoys working in a fast-paced, agile manner, acting on learnings to optimize activity.
Budget Management
- Create annual budgets for the Individual Giving Programme, setting income and expenditure targets, with support from the Head of team.
- Manage the retention budget, including reporting on management accounts, reforecasting, and assessing risk levels.
General Responsibilities
- Support the mission, ethos and values of MAP.
- Support and promote diversity and equality of opportunity in the workplace.
- Maintain and improve competencies through continuous professional development.
- Treat with confidentiality any personal, private or sensitive information about individuals, organisations, clients or staff and MAP data.
Job Requirements
- Relevant experience in fundraising and/or marketing, with experience of direct marketing and developing supporter/customer journeys and campaigns to build long-term loyalty, engagement and income growth through cash and regular giving.
- You’ll have experience of end-to-end project management, including managing multiple projects and priorities at once.
- Experience in leading multi-channel, data-led fundraising and/or marketing appeals with evidence of income growth across channels including mail, email, SMS and TM.
- Strong track record in developing direct marketing strategies.
- Experience in strategic planning, project management, budgeting and forecasting.
- Experience of managing external stakeholders and agency partners – including creative/DM, print, SMS/TM and fulfilment agencies.
- Experience in analysing and presenting data for informed decision-making, as well as leading others to develop testing plans and optimise campaigns.
- Able to confidently analyse results, digest complex data, and extract insights to inform strategies and campaigns. This includes cash, regular giving and audience analysis.
- Expertise in digital and written communication, with a supporter-centric approach.
- Able to balance short and long-term priorities and manage opportunities and risks.
- Effective management and leadership skills, with experience of line management.
- Highly proactive - excellent at networking, communicating, and influencing.
- Relevant direct marketing qualification and/or equivalent experience.
Personal attributes and other requirements
- Commitment to maintain high standards to promote trust and confidence in MAP’s fundraising initiatives.
- Commitment to a zero-tolerance policy on sexual exploitation & abuse/safeguarding.
- Commitment to anti-discriminatory practice and equal opportunities
- Commitment to the aims, values and ethos of MAP
- Ability and willingness to work weekends/evenings in emergencies, and to travel overseas where necessary.
MAP has a zero-tolerance policy with regard to Sexual Exploitation and Abuse by MAP‘s personnel against the people they serve. Protection from Sexual Exploitation and Abuse (PSEA) is the responsibility of everyone, and all selected candidates will be required to comply with MAP's PSEA Policy at all times. Selected candidates will therefore undergo rigorous reference and background checks against their past behaviour related to sexual exploitation and abuse, and may be required to provide additional information further on in the selection process.
Our client believe everyone should have financial security so they can thrive. They are a national charity providing practical help to people who are struggling financially and Prospectus is proud to be partnering with them once more to secure a new Philanthropy Development Manager for the successful fundraising team.
The Philanthropy Development Manager will help deliver an effective and systematic major donor programme for the organisation, building on existing relationships with supporters and developing new prospect major donors. Reporting to the Head of Philanthropy, the post holder will contribute to the major donor strategy and generate income from high value donors through specifics direct asks and small room fundraising events.
The appointed candidate will have the ability to manage relationships effectively and be able to apply a broad range of communication skills to influence, motivate, and persuade a wide range of people to donate. You will enjoy networking and influencing at the very highest level of relationship management and will ideally have a blend of special events and major donor experience gained in the charity sector.
At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity. If you have any disability and require reasonable adjustment/s to any part of the process then please contact Ryan Burdock at Prospectus.
If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more. Prospectus can advise and support on each part of the role and hopefully your application, so we look forward to hearing from you.
In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a meeting to brief you on the role. You'll then have all the information you need to formally apply. We are looking forward to connecting with you soon.
Charity People is thrilled to be working with Flint House Police Rehabilitation in the exciting recruitment for a Fundraising and Engagement Manager. A brilliant opportunity for an ambitious Manager to build a team and make an impact for a wonderful rehabilitation centre for retired police officers
Job Title: Fundraising and Engagement Manager
Location: hybrid working with expectation being in the office for core three days a week in Goring-on-Thames (near Reading)
Contract: Permanent and full time
Salary: £55,000 - £60,000 per annum
Benefits: Free onsite parking, lunches provided, access to gym, 36 days per annum rising by 1 every 5 years to a maximum of 42 days - office closed between Christmas and New Year
About the organisation
Flint House Police Rehabilitation is a registered Charity offering rehabilitation services to ill or injured serving and retired police officers suffering from a wide variety of physical and mental health conditions.
Every year Flint House treat over 3,000 police officers. Located just outside Goring on Thames in our beautiful Flint House and set in 20 acres of ancient woodland, this newly created role will play a crucial role in developing the fundraising team and implementing fundraising strategies to support our mission and ensure the financial sustainability of the Charity
Responsibilities:
- Develop and execute comprehensive fundraising plans and strategies to achieve revenue targets and support the Flint House strategic plan and mission.
- Identify and cultivate relationships with individual donors, major donors, corporate partners, foundations, and other potential supporters.
- Plan and coordinate fundraising events, campaigns, and initiatives to engage donors and raise awareness of the charity's mission.
- Write compelling grant proposals, solicitation letters, and other fundraising materials to secure funding from foundations and grant-making organizations.
- Work to create effective fundraising campaigns and materials, including digital and print collateral, social media content, and email campaigns.
- Manage donor stewardship and recognition programs to ensure donors feel valued and engaged with the organization.
- Utilize donor management software / databases to track donor interactions, manage donor information, and analyse fundraising data.
- Provide regular reports and analysis on fundraising activities, goals, and outcomes to the Executive Team and Trustees.
- Stay informed about trends and best practices in fundraising, philanthropy, and non-profit management, and make recommendations for continuous improvement.
- Manage a team that supports our donor engagement and communications strategy
About You
This is a great opportunity for an able and enthusiastic person to make their mark in a busy and successful department.
- Experience in non-profit fundraising, development, or related field, with a proven track record of success in meeting fundraising goals and securing major gifts - annual fundraising income of upward of £1 million.
- Strong interpersonal and communication skills, with the ability to build relationships and effectively communicate the charity's mission and impact to diverse audiences.
- Excellent writing skills, with the ability to craft compelling fundraising appeals, grant proposals, and other donor communications.
- Highly organized and detail-oriented, with the ability to manage multiple projects and priorities simultaneously in a fast-paced environment.
- Proficiency in donor management software, Microsoft Office, and other relevant fundraising tools and technologies.
To kickstart the application process, please contact Seema Choudhury today with your CV or profile. We are committed to providing equal opportunities and welcome candidates from diverse backgrounds. If you require any assistance or adjustments during the application process, please don't hesitate to reach out.
For over thirty years, Charity People has been dedicated to recruiting talented individuals for non-profit organizations. We are proud to partner with charities, universities, and institutes that promote diversity and inclusion in the workplace. Join us in making a difference in the charitable sector.
As the Manager of our Integrated Sexual Health Service (ISHS) in Hertfordshire you will lead a team of five staff to deliver a dynamic sexual health education and prevention service. You will work with colleagues from the NHS, pharmacies and community stakeholders to deliver in local communities, ensuring better sexual health outcomes for the local population. You will work with the METRO training and communications team to ensure the delivery of that METRO’s services are communicated across a wide range of targeted audiences, and that a high standard of training programmes for professionals and service users are delivered. The services you will oversee consist of a condom distribution scheme, the National Chlamydia Screening programme (NCSP), sexual health promotion and campaigns, training and education and support for schools and colleges.
Programme
METRO is working in partnership with Central London Community Healthcare Trust (CLCH), to deliver our ISHS in Hertfordshire. In this contract, the METRO team will be fully integrated and co-located within CLCH’s services in Hertfordshire, delivering outreach activities in the local community tailored to local needs. The service aims to reach those who are most vulnerable or at risk, and involves collaboration with local outreach organisations targeting LGBTQ+ people, speakers of other languages, young people, and those living in more deprived areas.
Role
You will play an active role in our management team at METRO, supporting your colleagues to deliver across the Sexual and Reproductive Health domain. You will be required to attend regular meetings with the Head of domain and other managers. You will be responsible for ensuring that METRO services in Hertfordshire are integrated within our wider offer, and supporting staff to feel a part of the wider METRO team.
Are you a cybersecurity specialist looking for your next career challenge?
Prospectus is excited to partner with a values-driven charity dedicated to providing specialist dementia support and advice for families. We are seeking an interim Cyber Security Manager for a 6-month full-time role, with the potential to become permanent. This position offers hybrid working arrangements.
As the Cyber Security Manager, you will take charge of all cybersecurity initiatives within the charity’s IT department. Your responsibilities will include identifying potential risks, implementing robust security measures, and ensuring the charity’s network is well-equipped to handle cyber threats. Serving as the primary point of contact for all IT security matters, you will provide expert advice and support to colleagues across the organisation. You will lead efforts to establish and maintain effective cybersecurity practices, including developing comprehensive security processes and ensuring the secure storage of the charity’s data. Additionally, you will collaborate closely with the Head of IT and other IT team members, participating in relevant meetings and providing crucial information to committees and the Board of Trustees.
The ideal candidate will have significant experience in IT security at a managerial level, complemented by relevant qualifications such as a bachelor’s degree in IT and/or CISSP certification. Along with a strong understanding of IT security strategies and proficiency in various IT tools, you should possess a deep knowledge of the specific regulatory requirements and standards relevant to charities. You will be an excellent communicator, capable of engaging and influencing both technical and non-technical audiences collaboratively.
At Prospectus, we are committed to supporting you throughout your application journey. We encourage candidates of all backgrounds to apply, regardless of age, gender, disability, race, religion, sexual orientation, marital status, or pregnancy/maternity.
To apply, please submit your up-to-date CV. If your experience aligns with the role, we will arrange a call to discuss the opportunity in more detail. We look forward to connecting with you.
ABOUT THE ROLE
We’re looking for an innovative and creative leader to manage SIG Safe Ground’s flagship Family Service. A first of its kind, the Family Service at HMP Altcourse brings together creative interventions for men in custody, bespoke family counselling and daily practical support for families visiting a loved one. Leading this ground breaking service you will work alongside internal & external staff teams to reimagine what family support is within the criminal justice system, working to influence a culture shift at HMP Altcourse and the wider prison system.
SIG Safe Ground are experts in delivering arts-based, therapeutically informed group work, celebrating 30 years of working in prisons in 2025. We’re looking for an action-orientated individual who is passionate about developing creative, family-led ways of working to best support those in crisis. You’ll join a reflective, dynamic team of facilitators, counsellors and family liaison workers supporting those with experience of the criminal justice system to build a practical toolbox to cope and move forward positively.
Rota: 37.5 hours per week, Monday - Friday 8.30am-4.30pm, Flexible hours when programme delivery is taking place 7.30am - 5pm
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
ABOUT YOU
You will bring a deep passion for arts-based interventions, combined with exceptional communication, organisational, and supportive skills. Your approach will centre around building and nurturing relationships, recognising their critical role in personal development. You will employ creative methods, including group work, arts, and drama techniques, to inspire and facilitate positive behavioural changes and alternative perspectives for those in custody and their families.
You are adept at leading and motivating teams, and you thrive in a dynamic, fast-paced environment where your proactive and adaptable nature shines. Your leadership will reflect a commitment to delivering high-quality, person-centred support, underpinned by a trauma-informed approach and a non-judgmental attitude.
Training will be an integral part of this role, including experiential programme training and Security and Key Training through the Criminal Justice Service, to ensure you are fully equipped to meet the demands of the position.
OVERVIEW OF KEY RESPONSIBILITIES
Management
- Provide high quality support and line management to staff, offer guidance, support and advice to the team to support them as a leader.
- Responsible for management and leadership of employees and the full employee lifecycle.
- Proactively embed a culture of learning, development and evaluation.
- Build strong internal relationships across the business and ensure consistent communication.
Operational
- Support the service to operate and deliver to the standards of Safe Ground, Social Interest Group, and other relevant stakeholders.
- Take all necessary measures to establish and deliver programmes as the core curriculum at the designated prison service.
- Support the team to meet performance targets, and objectives.
- Attend and contribute to meetings associated with the programme, and convene meetings when required.
- Coordinate and liaise with the team and participants to seek and maximise opportunities for development and evolution of programmes in accordance with organisational strategic plan.
- Develop and maintain strong relationships with internal and external persons and partners.
- Work closely within the team to monitor, gain feedback, evaluate and develop the programmes for continuous improvement.
- Admin and other duties will vary.
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
KEY CRITERIA
What we are looking for:
- Background in arts education, dramatherapy, or applied theatre and/or education
- Experience within a prison or other criminal justice setting, and/or within a similar role
- IT Proficiency, ability to learn new software programs, basic Microsoft experience
- Understanding and/or experience working with therapeutic groupwork techniques
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people within the criminal justice setting
What we would like, but not essential:
- Line Management Experience
- Appropriate professional qualification: NVQ/Diploma Level 2 in Health & Social Care/Community Justice/Arts/Dramatherapy or professional equivalent
- Understanding and/or practical knowledge of the social and societal marginalisation that can be attached to people within the criminal justice setting
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
Our Values
Ambition – Eager to succeed and to accomplish as much as possible for our people
Empowerment – Giving staff and the people we support the tools, training, and information they need to achieve their potential
Transparency – Upfront and visible about our actions and open to scrutiny from stakeholders, service users, and staff
Inclusivity – Listening to, understanding, and including all our stakeholders to ensure we make a difference and get things right
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
We are an inclusive employer committed to Equality, Diversity, and Inclusion (EDI). We value and celebrate the unique backgrounds, perspectives, and experiences of all our employees. We actively encourage applications from individuals with lived experience, such as those who have faced homelessness, drug and alcohol abuse, or mental health challenges, and are eager to learn and grow in a new role.
Fundraising department
Our dynamic fundraising department generated £4.5 million through donations in 2023/2024, and we are now preparing for an ambitious multi-million-pound campaign in support of a ground-breaking cancer centre on the site of the Royal Free Hospital.
We pride ourselves on being a supporter-focused and agile function, working at the heart of the charity to deliver impact for patients and staff across our hospitals.
Responsible for attracting and retaining donors, and delivering an outstanding supporter experience, the fundraising department comprises two teams which work closely together to achieve our shared objectives:
- Our Philanthropy & Campaigns team builds relationships with individual philanthropists, trusts, foundations, corporate organisations and intermediaries, giving or facilitating donations of £10,000 or more to the charity each year. They lead major appeal activity for the charity, currently focused on our forthcoming cancer campaign, our essential existing services, the charity’s first patron programme, and special events to support these activities.
- Our Public Fundraising team harnesses the support and energy of individuals and groups, helping them to give back in the way that works for them. This includes committed giving, in memory support, gifts in wills, and fundraising events and challenges. Our database and supporter care teams sit within Public Fundraising, with their work underpinning and supporting the entire department.
Building on our achievements, our board of trustees has agreed to invest in expanding the fundraising function to develop a sustainable infrastructure that will support our growth ambitions. We are currently restructuring our teams, within the above parameters, to deliver this vision.
Job Purpose
We are seeking a proactive, experienced and hands-on person to join our team as Senior Philanthropy Operations Manager on a permanent basis. Working alongside the wider team, you will oversee all philanthropy operations, leading on delivering and further developing the charity’s approach to portfolio, information, and policy management and reporting, and helping to evolve our approach to database and systems processes, to support the team to meet ambitious engagement and income targets.
You will play a vital role within our Philanthropy & Campaigns team, using insight and expertise, and working closely with a range of stakeholders across RFC, RFL and the wider sector. Your commitment to excellence will enable sector-leading research, engagement and stewardship.
Reporting to the Deputy Director of Philanthropy & Campaigns, with a dotted line to the Campaign Director, this role is responsible for line managing the Prospect Research and Operations Manager, with further direct and indirect line management anticipated as we prepare for and deliver our forthcoming cancer campaign.
Principal accountabilities / responsibilities
Team leadership
- Proactively lead and manage all operations for the Philanthropy & Campaigns team as we deliver challenging core activity alongside moving towards delivery of a c£70m cancer campaign
- Manage a growing team to deliver productively and at pace, modelling behaviour and setting standards
Prospect research and portfolio management
- Work with the Prospect Research and Operations Manager to grow the prospect research strategy and associated processes, ensuring the development of an effective philanthropy prospect pipeline, sourcing prospective donors to fund key priority projects
- Lead on the use of data and analytics to drive decision making across the team
- Work with the Philanthropy & Campaigns team to build the income budget, supporting with re/forecasting throughout the year
Information management and reporting
- Ensure data capture processes for prospect management and research are effective, reviewing and improving, as needed
- Provide high-quality information and intelligence, to include prospect and pipeline reporting, to support decision making and strategy development in the Philanthropy & Campaigns team, working in collaboration with other teams as required
- Track and report on the Philanthropy & Campaigns team’s activities against agreed priorities, highlighting areas for potential new asks
- Oversee the analysis of management accounts, and deliver data and insight for committee and board reports
Compliance and policy management
- Lead on the team’s approach to compliance, ensuring alignment with gift acceptance, naming, data protection, gift aid and due diligence requirements
- Develop and introduce processes and guidance to enhance the efficiency and impact of the Philanthropy & Campaigns team
- Lead on the delivery of internal training for the Philanthropy & Campaigns team to ensure all legal requirements are met
Database and systems support
- Alongside the Database Team and Prospect Research and Operations Manager, develop the processes required to qualify prospective supporters, evaluating their warmth to the cause, as well as their capacity and propensity to give
- Work with the Database Team to ensure appropriate systems are in place for the Philanthropy & Campaigns team; providing clear processes for the team to keep track of progress and be aware of upcoming opportunities and potential philanthropy prospects.
This job description is not exhaustive; the role will include other tasks and responsibilities commensurate with the post and subject to change to meet legislative requirements.
PERSON SPECIFICATION
Qualifications, experience, skills and knowledge
Qualifications
No specific qualifications are required for this role.
Experience
Essential
- Demonstrable experience working in an operations or research function, ideally within a fundraising team, developing plans, processes and guidance, in accordance with relevant laws and guidelines
- Extensive experience working with a relationship database, developing client/supporter journeys, using analysis to identify and segment prospects, and building analytical reports (we use RE and Power BI)
- Experience delivering insight reports, understanding requirements and expectations and adding value, to inform team activity
- Proven experience in devising, testing and implementing systems across a team
Desirable
- Experience of team leadership, driving growth through periods of change
- Experience providing insights to support fundraising teams to plan and deliver their approaches
- Track record of delivering internal briefings that have contributed to philanthropic gift solicitations, or equivalent private sector experience
- Experience in developing and implementing policies, leading on team compliance
- Line management experience, including setting, monitoring and managing objectives, KPIs and activity plans
Skills and knowledge
- Exceptional database understanding and reporting skills
- Excellent written communication skills, with a meticulous eye for detail
- Sound knowledge of data protection regulations and other relevant laws, principles and guidelines
- A keen interest in the fundraising sector and how systems and insight can be used to improve team performance
- Commitment to quality of service, with the ability and motivation to contribute actively to a collaborative and agile team
- Ability to deal with sensitive information in a confidential and professional manner
- Ability to manage and juggle workload whilst maintaining an excellent service level to all stakeholders
- Strategic thinking with an ability to find innovative ways to overcome obstacles and rise to challenges
- Excellent IT skills, including a working knowledge of MS applications (Word, Excel, PowerPoint and Teams) and strong experience with relationship databases
- Comfortable navigating change and growth
- Engagement with equal opportunities, diversity and inclusion, and a commitment to act in accordance with best practice in these areas
All staff are expected to:
- Work to the charity’s vision, and adhere to our values of dedication, innovation, partnership, energy and respect. These underpin everything that we do.
- Treat everyone equally, regardless of sex, age, disability, gender reassignment, race, ethnicity, religion or belief, sexual orientation, or any other protected characteristic. We’ve recently created a staff-led Equality, Diversity and Inclusion (EDI) Board to deliver our first EDI strategy and to hold ourselves accountable for our performance.
- Be flexible and respond to business needs.
- Read and adhere to the charity policies, and all relevant legislation, and ensure that any team members who report to you do the same.
- Be aware of and have a good understanding of Health and Safety at Work and the Fire Procedure.
- Attend meetings and training as required.
The client requests no contact from agencies or media sales.
Job Title: Known internally as Senior Area Relationship Manager
Location: Home-based, covering the North of England and Scotland. There is a requirement to be able to travel across the area and the UK to attend meetings, events and training
Hours: 35 hrs per week
Contract type: Permanent
Salary: £45,611 (FTE) per year
What we do: We help young people through cancer.
How we work: We are Determined, United, Spirited and Kind
What we are looking for:
- A strong people manager with proven ability to inspire and develop individuals to achieve their best work, meet agreed financial targets and deliver excellent supporter experience.
- Someone with a deep understanding of Community Fundraising and/or Regional Corporate Fundraising.
- A strategic thinking with experience of implementing plans and mitigating risks to achieve the best results
- A collaborative and solution focused individual with experience of working across teams to lead projects and achieve shared goals.
What we offer:
- Leave: 25 days of annual leave, which increases with service, in addition to bank holidays and a 3- or 4-day closure over the Christmas period. We also have finish early Fridays in August and quarterly rest days to step away from day-to-day work and refocus.
- Paid Carer and Compassionate Leave: paid time off to care for family members or dependants.
- Paid Parental Leave: enhanced pay for parental leave such as maternity leave, paternity leave or adoption leave.
- Paid Volunteering Leave: support your community by taking paid leave for volunteering activities.
- Health Cashback Plan: access a health cashback plan to cover medical expenses.
- Life assurance and Income Protection: financial support if you’re unable to work due to illness or injury.
- Discount scheme: access exclusive savings at various high street retailers and gyms.
- Flexible Working: we care about your wellbeing and encourage flexible work arrangements to promote work-life balance.
How to apply:
You’ll need to register on our portal, complete a short application and answer four questions about your skills and experience in relation to the role.
Key dates:
Applications by midnight of 1st October 2024. 1st interviews to be held online on 10th or 11th October 2024. 2nd Interviews to be held in person on 22nd or 24th October 2024 in Manchester Area.
Our commitment to inclusion and accessibility:
At Teenage Cancer Trust one of our key focuses is around equity and making sure our services are accessible and inclusive to all young people with cancer, with no-one left behind.
We have the same goal for people working with us. Teenage Cancer Trust is committed to recognising and valuing individual differences and the contributions of all people. In line with our equity, diversity and inclusion commitments, we would love to see applications from LGBTQ+ people, people of colour/those from ethnically diverse communities, disabled people and people with caring responsibilities.
Should you require any assistance or adjustments to support your application or interview process, such as accommodating neurodiversity where additional time for tasks, meeting the panellists beforehand or a different interview format (online/offline/in person) or if you require the job description or job advert in an alternative format. Please don’t hesitate to get in touch with the HR Team.
Privacy and Safeguarding:
At Teenage Cancer Trust we take our commitment to safeguarding seriously and work to protect and promote the rights of the young people who we support. Our safeguarding responsibilities extend to the children and adults who work to support the charity, who we also have a duty of care to protect. Safeguarding is at the forefront of each activity we carry out. In line with our approach, this role is subject to a DBS check (Disclosure and Barring Service).
For information on how we collect, store and process personal data please contact the HR Team.
We’re here to give every young person facing cancer the best care and support.
The client requests no contact from agencies or media sales.