Communication Assistant Jobs

Hours per week: 3.5 per week (14 hours per month)

Salary: £2,500 per annum (£25,000 pro-rata)

Annual Leave: 28 days per annum (pro-rata), excluding bank holidays

Location: Hybrid working (Barnet / homeworking)

We are seeking a detail-oriented Finance Assistant to support our finance department. The Finance Assistant will maintain financial records, process transactions, prepare reports, and assist with budgeting and forecasting. This role is vital to ensuring the smooth operation of the charity's financial processes.

About CB Plus

CB Plus (CommUNITY Barnet) is an award-winning independent community infrastructure and development organisation. We work with residents, local communities, and VCFS organisations to identify and provide solutions to tackling structural and social inequalities through collaborative partnerships to improve the life outcomes for all. 

Please see the job description for further information about the role.

Interviews will be held via  Zoom

Membership Assistant
Location: The Lodge, 1 Armstrong Road, Oxford, Oxfordshire, OX4 4XT - Hybrid working is available.
Salary: £9,085.44 (pro rata) per annum (£22,713.60 FTE, £12.48 per hour)
Contract type: Permanent
Working hours: Part time, 14 hours per week. Flexibility in working pattern, in agreement with line manager

An exciting opportunity has arisen within our Membership Office.  We are looking for an enthusiastic and adaptable administrator to join our friendly, hard-working Membership Team.

The Berks, Bucks & Oxon Wildlife Trust has a vision for “more nature everywhere, for everyone”. We’re working hard to create an inclusive culture, where everyone feels they belong. This includes you being comfortable bringing your whole self to work, and us co-working with the diverse communities we serve to ensure we are meeting everyone’s needs.

What you’ll be doing:

• Processing new members in a timely manner, including data input onto the membership database, making up & sending out Welcome packs to new members
• Answering telephone, letter and e-mail enquiries in a prompt and friendly way
• Updating the membership database accurately with changes to members’ records
• Performing financial processing including BACS Direct Debit processing
• Updating business processes and procedures
• Supporting other departments with information requests etc.

What we’re looking for:

• Proficient IT user (MS Word, Outlook, Excel) and good computer data entry skills
• Excellent attention to detail
• Effective communicator, both verbal and written
• Good organisational skills
• Ability to work in a team and demonstrate flexibility

In addition to being part of a friendly, skilled and knowledgeable team who are passionate about making a difference, when you work for us, you’ll also receive:

• Generous annual leave entitlement with paid birthday leave, wellbeing days, urgent personal business leave and generous occupational sick pay
• Enhanced maternity, paternity, and family-friendly policies
• Flexible working to achieve work-life balance
• Salary exchange pension with generous employer contribution
• Learning & Development Programme for all
• Wellbeing initiatives including qualified Mental Health First Aiders, YuLife benefit package - access to our EAP, providing you with immediate and confidential help for any work, health, or life matters; 3x life assurance, online GP access prescription service, a variety of discounts
• Salary sacrifice Cycle scheme & Electric Vehicle scheme
• Membership to BBOWT’s, and The Wildlife Trusts’, Staff Network Groups for social interaction, peer support, mentoring and personal development

The closing time and date for applications is 11.59pm on Sunday 28th July 2024. 
Interviews will take place in Oxford on Thursday 8th August 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

No agencies please.

The part-time Finance Assistant position is a new role created to strengthen the in-house finance operations of the Talbot Village Trust. Reporting to the Finance Manager, the Finance Assistant will be an integral part of a small, committed team, collaborating with a diverse range of contractors and suppliers, charities and local impact organisations as part of the Trust's vision to support people to live well in south-east Dorset.

The charity's finance function is maintained between the Trust's external estate advisors, who oversee the management of the Trust’s land and properties, and the internal finance team. The internal team is responsible for managing the monthly payment process, preparing management and year-end accounts, and conducting financial reporting and analysis as needed. The postholder will maintain precise financial records in accordance with the charity's financial procedures and processes, thereby enabling senior management and trustees to make well-informed decisions.

Hours: 21 hours per week.

Salary: £25,000 p.a. pro rata

The selected candidate will need to complete a standard DBS check.

This part-time position is available for an immediate start.

Key Responsibilities:

Finance

• Process supplier and contractor invoices
• Reconcile supplier accounts and statements
• Address and resolve reconciliation discrepancies promptly, including tracking down missing invoices
• Handle supplier disputes and enquiries
• Establish new supplier/subcontractor accounts and update existing account details in the purchase ledger
• Oversee and process credit card transactions
• Organise monthly payment schedules, including grant donations to charity awardees
• Conduct monthly reconciliations

Financial Operations

• Manage the accounts email inbox
• Identify opportunities to improve internal processes within the finance function
• Assist with the annual audit

General

• Perform any other relevant ad-hoc tasks to support the finance team as needed.

PERSON SPECIFICATION

Essential

• Demonstrated experience in a finance-related position
• Exceptional attention to detail
• Strong IT information systems skills e.g. Excel, Word.
• Excellent written and oral communications skills.
• Natural team worker with high standards of integrity and professionalism
• Self organised, proactive & positive approach to work
• Numerate and used to dealing with financial-related queries
• Relationship building and relationship management skills

Desirable:

• Qualifications: AAT Level 4 or working towards.
• Experience of working in charities or similar organisations
• Clean, valid driving licence and access to a car

The Reception and Administration Assistant will be responsible for the smooth running of our reception area at The Beacon Centre, ensuring a high-quality experience for all visitors. They will support the Director with a variety of administrative tasks, including managing the bookings diary and general enquiries, and offering clerical support to our groups.

Do you want to work as part of a small team to deliver sessions and empower adults with learning disabilities and autism? We are looking for a dynamic and enthusiastic team player to join our team as an Assistant Facilitator.

Share is a registered charity and a centre for training and wellbeing. We provide a range of programmes helping adults with learning disabilities, autism and other support needs become more happy, healthy and independent. Our vision is a world where disabled people are fully included in society, living the life they choose, and we need talented people to help us make that happen. 

You’ll help people build the life skills they need to make positive long term changes. You’ll support our students in small sessions providing individualised attention to students, both at our training centres and out in the community. You’ll help our students achieve their personal objectives and keep learning in an engaging, fun and stimulating way.

Main responsibilities 

• You’ll work flexibly to support students to engage in a variety of projects and classes 
• You’ll be responsible for completing daily administrative tasks including recording student learning and maintaining wellbeing records 
• You’ll provide flexible delivery support, delivering whole or part sessions as and when needed 
• You’ll independently set up, plan and lead free time activities

Who we’re looking for 

• You’ll have experience working within social care and providing services directly to adult with learning disabilities and autism (paid or unpaid) 
• You’ll demonstrate experience in leading classes, project activities and/or sessions without support 
• You’re an excellent communicator, someone who listens with great patience and empathy 
• You’re able to inspire trust and confidence, behaving with integrity and honesty at all times 
• Most importantly, you share our strong commitment to the inclusion of disabled people in society, you believe in equality for all 

Why work for us? 

Share is committed to empowering disabled people. You’ll make a difference every day, helping people to live as independently as possible. 

Our values drive us forward. They provide the framework for everything we do, including who we hire. We believe everyone has something to offer others, and we build on people's individual talents, interests and abilities. We think happy employees are successful employees. 

We won employer of the year at the Wandsworth Business Awards in 2019 and we hold gold Investors in People accreditation. This means we truly understand the value of people: we focus on what people can do, not what holds them back. And we have robust policies in place so that every single person working at Share takes ownership for making our programmes come to life. 

We’ve been praised for our supportive working environment where everyone has a voice and is valued. You’ll be surrounded by people who support you, challenge you, and inspire you. 

How to apply 

We positively welcome applications from all parts of the community and from people with diverse cultural backgrounds and lived experience.  

Please send us your CV and a cover letter. In your letter, please tell us: 

1. What is your experience of working with SEN adults in a training capacity? 
2. What is your understanding of challenging behaviour? 
3. What are your top three qualities that make you an excellent Assistant Facilitator? 

Please also complete our equal opportunities form which can be downloaded on our website. Please return the three documents (CV, cover letter and equal opportunities form) to us. 

If you would like to have chat about the role or visit us prior to applying, please contact us. 

We focus on ability and believe people work best when they feel valued, safe and happy. We do all that we can to make sure that Share is friendly and welcoming to everyone. All CVs and applications are sanitised to ensure unbiased recruitment. 

This job is subject to two satisfactory references, evidence of qualifications, an enhanced DBS check and providing evidence of the right to work in the UK. If you are disabled and would like to discuss other ways of submitting your application, please contact us. 

We look forward to receiving your application. 

Black Thrive Global are seeking a proactive and strategic Independent Advisory Group Programme Manager with a passion for equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners.

To apply you will need to submit a CV of no more than 3 pages and attach a Cover letter outlining how your experiences matches the job requirements.

About Black Thrive

Black Thrive Global (BTG) evolved from the work of the Black Thrive Lambeth Partnership, established in 2016. We exist to address the inequalities that negatively impact the mental health and well-being of Black people so that the thriving of Black communities is the norm.

Our guiding principle is that Black communities should be at the forefront of reimagining, redefining, and co-creating a society where systemic racism and other oppressive systems have been dismantled so that they have fulfilling lives. We have two priorities – building a Black Thrive Research Institute and embedding race equity in systems change.

Purpose and Overview

The PCREF Programme aims to reduce and ultimately eliminate racial disparities in the services provided by the South London and Maudsley (SLaM) NHS Trust. The programme's success will be monitored through the Trust’s Performance & Quality system, emphasising collaboration between the Trust's staff, Black service users, their carers, and Black communities. The goal is to ensure equitable access, experiences, and outcomes for Black citizens utilising the Trust's services.

The Programme Manager for the Independent Advisory Groups (IAGs) in Lambeth and Southwark is crucial in advancing the objectives of the PCREF. This role focuses on fostering active community participation, building capacity, and ensuring that Black communities are equal partners in the transformational change programme. The Programme Manager will lead the development and support of local IAGs, ensuring robust governance, structure, and capacity building to improve mental health services.

Supporting the IAGs and the IAG chairs is fundamental to this role. It serves to enhance the capacity of the IAGs and chairs. Whilst the job description provides a succinct outline of responsibilities, ultimately the needs of the IAGs will be paramount, with direct leadership from the Director at Black Thrive. This role is in collaboration with various stakeholders, with a clearer focus on project mismanagement and varied learning styles. Leadership must be aligned with the IAGs, ensuring diverse and inclusive practices.

Supporting policy development is crucial, and there should be an agreement on oversight, with all parties having joint oversight and review responsibilities. Reporting back to the IAGs will be a key component.

The Programme Manager is expected to be a proactive and strategic leader, passionate about equity in mental health services and capable of driving meaningful change through collaboration with diverse community members and partners. This role demands a commitment to fostering an inclusive and supportive environment where Black communities can actively participate in shaping mental health services.

Duties and Responsibilities

DEVELOPMENT AND SUPPORT

· Establish and Develop IAGs: Lead on supporting the creation and ongoing development of local IAGs in Lambeth and Southwark, ensuring robust governance structures and effective capacity building.

· Resource Management: support in Identifying and secure necessary resources, including financial, human, and material, to support IAG activities in both boroughs.

· Recruitment and Role Assignment: support in the recruit of diverse community members from Lambeth and Southwark to join IAGs, ensuring roles and responsibilities are clearly defined and assigned.

· General Management Duties: Temporarily oversee and manage day-to-day operations, supporting community service development initiatives and ensuring smooth running of IAG activities.

COMMUNITY ENGAGMENT AND COLLABORATION

· Facilitate Community Engagement: Support both IAG chairs in enhancing community engagement through active participation in IAGs, collaborating with SLaM and various voluntary/community organisations.

· Encourage Broader Participation: Foster participation from various community, statutory, and non-statutory organisations in IAG and PCREF activities.

· Build Relationships: Develop and maintain strong relationships with local organisations, facilitating networking opportunities, and representing IAGs at PCREF events both online and in-person.

· Support IAGs: Provide continuous support and enhance the operational capacity of IAGs through regular check-ins, resource allocation, and problem-solving assistance.

COMMUNICATION AND PROMOTION

· Event Coordination: Plan, host, and deliver events, conferences, training sessions, and workshops to promote local services in both boroughs.

· Develop Communication Tools: Produce and disseminate communication materials in collaboration with the IAGS such as newsletters, toolkits, booklets, and feedback forms to support IAG activities and community engagement.

MEETINGS AND REPORTING

· Organise Meetings: Schedule and attend IAG and PCREF community meetings across Lambeth, Southwark, and other involved boroughs.

· Collaboration with Programme Managers: Work closely with the Croydon BME IAG Programme Manager and other stakeholders, attending regular update and planning meetings.

· Impact Measurement: Collaborate with the Maudsley Charity and Black Thrive to discuss and measure the impact of initiatives, generating detailed reports for stakeholders including for both IAGS.

PROJECT MANAGEMENT AND ADMINISTRATION

· Stay Informed: Keep abreast of PCREF change ideas and opportunities for IAG member contributions.

· Task Coordination: Oversee and coordinate additional tasks to ensure project success, managing administrative duties efficiently in line with IAG requirements.

· Policy Adherence: Ensure compliance with all relevant policies and procedures, including General Data Protection Regulations 2018.

· Budget Management: Manage and provide oversight of the project budget, supporting the development and delivery of the PCREF IAG Leadership Academy.

· Documentation Management: Maintain key documents and trackers from ideation to delivery, ensuring accurate record-keeping and reporting.

DEVELOPMENT AND DELIVERY

· Assist in the creation and execution of the IAG Leadership Academy. Ensure the effective implementation of change ideas in both Lambeth and Southwark.

PERSON SPECIFICATION

IAG Programme Manager, Black Thrive - Lambeth

Experience and Ability

E = Essential, D = Desirable

1. Proven experience in community engagement and capacity building (E)

2. Experience working with diverse community groups and stakeholders

3. Experience in planning, implementation, and evaluation of projects (E)

4. Ability to manage multiple tasks and projects simultaneously (E)

5. Experience leading community engagement initiatives and supporting third-sector organisations (E)

6. Proven ability to ensure the inclusion of diverse community voices in organisational and systemic frameworks, particularly in mental health contexts (E)

7. Prior experience working within the Lambeth or Southwark localities or similar localities (D)

8. Experience in systems change initiatives and in providing support and leadership for teams operating within such frameworks (D)

9. Previous experience in project management, preferably within mental health and/or health and social care environment (E)

Skills and Knowledge

10. Ability to produce and disseminate communication materials such as newsletters, toolkits, and feedback forms. (E)

11. Excellent communication and interpersonal skills, capable of building and maintaining strong relationships with a variety of stakeholders, partners, and team members (E)

12. Robust knowledge of health and social care structures and systems, with a focus on mental health (E)

13. Experience of working with service-users within a mental health or social care setting.

14. Experience of working (or living) within a diverse community, with a strong understanding of the cultural contexts related to mental health and wellbeing.

15. Knowledge of the Patient and Carer Race Equality Framework (PCREF) and its application within the NHS (D)

16. Commitment to the values and mission of Black Thrive and an understanding of the strategic objectives of the organisation (E)

17. Flexibility to work outside of standard office hours, including weekends and evenings, as required (E)

18. Additional qualifications or training in leadership, project management, or a related field (D)

19. Competency in additional languages spoken within the local community may be beneficial (D)

20. Flexibility to respond to the needs of the project (E)

An enhanced Disclosure and Barring Service (DBS) check will be required. Still, we will treat applicants with a criminal record relatively well and not unreasonably discriminate because of a conviction or other information revealed

The Society of Authors (SoA) is the UK's largest trade union for all types of writers, illustrators and literary translators. We’ve been advising authors and speaking out for the profession since 1884.  

We’re currently looking for a Membership & Operations Assistant to join our busy team. Our offices are based on Bedford Row / Theobalds Road in Holborn, London. The role offers some potential for hybrid working after initial training.

The role
As part of our member services team, you will assist with the smooth-running of activities in our London office. We’re looking for a tech-confident person to help with routine membership and database processes. A high level of accuracy and attention to detail is required. 

The successful candidate will be responsible for fielding incoming calls to the SoA and emails to the info@ email address, as well as updating member records. And as we’re just about to implement a new membership database, you will assist the team with testing and introduction across the organisation. The successful candidate will also be supporting in building management, staff and tenant needs in addition to deputising in the absence of the Head of Operations.

Key responsibilities
•  Supporting Membership with communication via email and telephone
•  Advising prospective members on how to join and manage payments
•  Forwarding queries and contracts to the advisory team
•  Issuing Public Liability Insurance documents
•  Issuing replacement membership cards
•  Inputting and processing applications
•  Sending correspondence to applicants regarding membership
•  Assisting with larger monthly processes, including but not limited to:
o  sending subscription reminders
o  data checking
o  importing data to Mailchimp
o  sending Direct Debit correspondence
•  Assisting the team with the testing of the new database
•  Packing and posting materials for external stakeholders

Additional responsibilities
•  Opening and closing of the reception area on specific days.
•  Handling incoming and outgoing mail and receipt of packages for the SoA and our tenants.
•  Maintaining kitchen supplies and ensuring that this area is kept clean and tidy throughout the week.
•  Being on hand to take care of any day-to-day issues which arise.
•  Providing support to the Head of Operations which may be wide in scope.
•  Assisting with events as required by the Head of Events or Head of Operations.
•  Any other task reasonably requested from the Management Team at SoA.

Essential skills and experience
•  Excellent call-handling and communication skills.
•  High accuracy and attention to detail.
•  Ability to prioritise work effectively and to complete tasks to strict deadlines.
•  Ability to work both in a team and independently.
•  A friendly and approachable manner, with a can-do attitude and a common-sense approach.
•  Previous database experience, an advantage if this is within a Membership organisation.
•  Familiarity with Office 365, particularly Teams, Outlook and SharePoint.
•  High accuracy and attention to detail.
•  Ability to manage issues in a calm manner.

We are seeking an enthusiastic and efficient administrative assistant for our Programmes team.

Programmes Assistant
Contract: Permanent.
Hours: full-time post subject to successful completion of a probationary period of three months.
Salary range: £25,650 - £26,463 per annum depending on experience and qualifications.
Location: The post is based in Kensington, London.

About the Role

This is an excellent opportunity for someone who is looking to start a career in events, and would suit someone who has an interest in contemporary geography and is well organised, with excellent attention to detail.

The post holder will work closely with other members of the Programmes team to ensure the smooth running and successful delivery of events. You will also work with members of the Communications team to ensure digital content is accurate and up to date.

About us

The Royal Geographical Society (with the Institute of British Geographers) is the UK's learned society and professional body for geography. We advance geography and support geographers in the UK and across the world.

As a charity, learned society and professional body we serve an exceptionally wide range of public and professional audiences, including our 16,000 members. We reach millions of people each year through our work to advance geography and support geographers.

Benefits

There are a range of benefits at the Society which include the following:

• 35-hour working week with core working hours between 10.00am and 4.00pm.
• Flexible working arrangements are available with a mix of office based and home working.
• 25 days annual leave per annum plus public bank holidays.
• Society closure between Christmas and New Year, in addition to the basic annual leave allowance.
• Generous pension scheme – 3% employee, 7.5% employer.
• Group Life Assurance at four-times basic annual salary.
• Corporate eye care vouchers.
• Cycle to work scheme.
• Free 24-hour Employee Assistance helpline with available counselling support.

Applications must be received by 9.00am on Wednesday 7 August 2024.
Interviews are planned to take place on Tuesday 13 August 2024.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

The Society is committed to equal opportunities and values diversity in its workforce.

No agencies please.

Interserve is committed to working cross culturally amongst the peoples of Asia and the Arab World; to see lives and communities transformed through encounter with Jesus Christ.

We are looking for a personable Finance Assistant to join our small friendly team. You will; 

• Perform a range of daily core finance tasks such as accounting for daily receipts, Stewardship and other Charity Card donations. 

• Perform daily account reconciliations for bank accounts and manage all incoming enquiries from supporters and potential supporters 

• Perform various office and supporter database tasks as well as taking donations over the telephone from supporters 

You will need to have a passion for Interserve’s vision and mission as well as at least 2 years experience in a finance role. Experience of using an accounting system and IT skills are essential, along with effective administration skills and the ability to handle confidential information sensitively. You should also possess an excellent standard of numeracy as well as accuracy with detailed spreadsheets. You should be able to work independently and as part of the Finance Team.

In return, our National Office offers a welcoming, prayerful community, with a commitment to supporting staff wellbeing and flexible working arrangements. 

Salary is £21,585 for 4 days per week (£26,982 FTE).  The role can be home or office based with a minimum once a week attendance at the National Office in Birmingham.  Additional days on site will be required during the induction phase (up to 3 months). 

Closing date: 9th August 2024 

Interserve is committed to safeguarding and promoting the welfare of children and adults at risk and expects all within the Interserve community to share this commitment. DBS certificates will be required for all workers. 

Please read our statement of faith and occupational requirement.

Please return your completed application form with a CV, covering letter and completed monitoring form. 

We are delighted to be working with Midlands Air Ambulance Charity who are seeking an experienced and effective Executive Assistant to provide high-level, comprehensive administrative support to the charity’s Chief Executive Officer and Chief Operating Officer.

In this newly created role, you will be a highly efficient, articulate and astute Executive Assistant with experience of supporting senior leaders in a vibrant environment. You will be responsible for diary co-ordination and meeting support, including agendas and minutes - liaising with multiple internal and external stakeholders, using due diligence, good judgement and discretion.

This is an extremely busy and varied role and an exciting opportunity at a time of significant growth and development within the air ambulance charity, so you will need to be highly organised with excellent time management skills, able to work to tight deadlines and under pressure.

You will have:

• A minimum of 3 years previous experience in a similar role, including working with senior management and establishing good working relationships at all levels.
• Excellent attention to detail with the ability to prepare papers, reports and presentations, with effective minute-taking skills.
• Experience of managing administrative systems to improve efficiencies. Working closely with SLT and colleagues to ensure that departmental administrative support needs are being met.
• Experience of conducting research and gathering relevant information to aid senior decision-making, working on special projects and initiatives.
• Experience of handling sensitive organisational matters with the utmost discretion and confidentiality.
• Knowledge with working within a health or clinical environment and / or charity would be beneficial, a good knowledge and understanding of charity governance and compliance is desirable. 

With a proactive approach, you will be able to work with minimal supervision under your own initiative. Able to demonstrate strong verbal and written communication skills, you will be able to communicate confidently, credibly and professionally at all levels, drafting well-written and structured communications and documents.  An excellent standard of English and maths is essential.

For more information, please contact Louise Portnall, Recruitment Consultant, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.

We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.

Location: This role is office based, with the option to work from home two days per week (following the initial induction period).

Closing date: 6 August 2024.  Please note that when a suitable candidate is found the role will close early, so please apply without delay.

Are you a detail orientated cashier looking for a rewarding opportunity to develop your skills in a fast paced environment? 

We have an opportunity for someone to join the finance department, supporting the Financial Controller, and our busy team to maintain all St Mungo’s cashbooks. Other key responsibilities will be:

• Facilitate and co-ordinate with the Credit Controller and Payments Supervisor matching/allocation of cash received by the Sales/Purchase Ledger.

• Provide weekly banking transactions download reports to rents and fundraising teams to facilitate cash recording. 

• Provide excellent customer service responding to requests for Faster Payments and processing these in accordance with relevant policies, including policies on avoidance of fraud. 

• Administrator for the credit card, cash card and expenses facilities

• Prepare month end bank reconciliations for review by the Financial Controller. 

In this role you will be required to work at least 2 days per week from our Central Office in Tower Hill, London. This allows for training team building, line management and other relationship building opportunities. We support a flexible approach to work with opportunities for agile working for the rest of your week; from home. 

About you 

We are looking for a proactive detail orientated individual with experience of reconciling and maintaining multiple cashbooks in a busy environment. You should also have:

• Great communication skills with the ability to liaise with colleagues across the organisation who may not have knowledge of finance processes.

• Experience of completing administrative tasks, intermediate Microsoft Office skills especially use of excel.

• Excellent organisational and prioritisation skills with a methodical and ordered approach when working under pressure to tight deadlines. 

• Knowledge of; and the ability to log and keep track of Faster Payments.

• Above all we are looking for inspirational, committed individuals who have a genuine desire to work with a charity that supports people to transform their lives. 

We consider skills learnt through experience to be as valuable as qualifications; this is a great opportunity for someone who is interested in developing their skills, with an innovative approach and able to identify process improvement changes.

How to apply  

To view the job description and guidance on completing your application form, please click on the ‘document’ tab on the advert page on our website.  

To find out more and apply please go to the St Mungo’s careers page on our website.  

Closing date: 10am on Monday 29 July 2024 

Interview and assessments on: Thursday 8 Friday 9 August 2024 

What we offer  

• Excellent Development and Growth Opportunities   

• A Diverse and Inclusive Workplace  

• Great Pay and Other Benefits   

OPPORTUNITY 

This is a unique opportunity for an astute, super-efficient, fast learner to join the first international climate campaign organisation focused on the steel sector, one of the largest and least-challenged drivers of climate change. We are seeking a dynamic executive assistant who can effectively support the leadership team management in a fast-moving and developing organisation. 

ABOUT THE ORGANISATION

SteelWatch is a new international civil society organisation established in June 2023, driving corporate accountability in the steel sector and urgent climate action. Our vision is a steel sector that underpins a thriving zero-emissions economy. Our priority is for the steel industry to get on track for a 1.5 degree warming trajectory this side of 2030.

ABOUT THE ROLE

As a member of the first international climate NGO specialising in steel decarbonisation, you will work with other SteelWatch team members located across Asia-Pacific, Africa and Europe. The Executive Assistant will be a vital team member, providing critical, executive administrative support to enable the Executive Director and SteelWatch Leadership team to operate effectively. The duties associated with the role will evolve significantly as SteelWatch evolves. The Executive Assistant reports to the Executive Director. 

Key Responsibilities

The role is focused on supporting the Executive Director and SteelWatch Leadership team on a number of tasks, not limited to:

• Manage diaries, schedule appointments, set up meetings, adapting to priorities. 

• Organise and book travel arrangements according to diary needs and internal policies.

• Arrange and prepare for meetings with external partners, allies, donors and industry meetings, handling logistics (timing, location, travel, virtual arrangements) 

• Draft supporting materials (e.g., presentations) and assist with minute-taking, ensuring team input.

• Track and manage written communication with key external contacts, including funder updates.

• This role will also support several core governance and operational activities, not limited to: 

• Support the Supervisory Board and Management Board in effective decision-making by ensuring clear agendas, logistical support in organising these meetings, plus minute taking, sign-off and circulation. 

• Assist with key organisational processes and tasks, collaborating closely with the Operations Lead and team members on new staff recruitment, contracting and onboarding processes. 

• Support research and delivery against organisational goals, monitor Director expenditure, manage system and IT tool access for staff and consultants, and maintain filing and other administrative systems.

• Perform other duties and responsibilities as assigned.

PERSON SPECIFICATION

The ideal candidate will bring a proactive, creative and tactful approach to making logistics and relationships run smoothly in a busy, evolving, international organisation. They will maintain the highest professional standards and possess strong interpersonal communication skills.  In addition to a great eye for detail and persistence, the ideal candidate will have the ability to navigate ambiguity and drive action forward in a fluid context and will enjoy doing so. Additionally, they will have enthusiasm for a start-up culture, demonstrating a willingness to lean into each other’s roles and support team members as needed.

ADDITIONAL INFORMATION

Location: The position is remote, and the location should be in a time zone within two hours of Central European Time. The UK location is a benefit. You must have the right to work in your location, and you will be employed in that country. SteelWatch is unable to support any visa application process. 

Work environment: The work is mainly remote, although some face-to-face meetings are essential, within Europe.  Working hours are flexible. Team members are currently located in Japan, the UK, Spain, Germany and the Netherlands, and the team will continue to grow internationally. There will be some early mornings or evenings to accommodate interactions across time zones, with the flexibility to adjust your weekly schedule accordingly. Travel will be required to collaborate with allies and meet the team in person.

Terms and salary: The role is expected to be long-term and managed via an Employer of Record. The initial contract will be for 12 months, if feasible, within local employment regulations. While we envision this as a full-time role, we are open to other options (minimum 60% unless a job share). Please specify your preference in your application, and if part-time, state the number of days per week.

The UK salary for this position is in the range of £28,000 to £34,000 per annum, pro rata, based on experience. Comparable salaries in other countries are based on market rates.

EQUAL OPPORTUNITIES

We understand the power of diversity in driving better results. Every new addition to our team represents an opportunity for SteelWatch to embrace fresh perspectives and innovative approaches. We aim to make SteelWatch an inclusive, nurturing, and imaginative workplace, committed to equal opportunities for all. We invite applications from individuals of all backgrounds, including but not limited to differences in gender, age, disability, religion, sexual orientation, and cultural identity, especially from those underrepresented in the climate movement. Please let us know if you need accommodations or support during the application process.

CODE OF ETHICS

All SteelWatch team members, consultants, and supervisory board members are required to adhere to SteelWatch’s Code of Ethics.

We are looking for an energetic, knowledgeable, friendly, flexible person to lead the Energy Team based in Wrexham. You will lead delivery on a wide variety of energy and carbon reduction programmes and activities with communities, businesses and individuals across North Wales, coordinating and engaging with more vulnerable groups within communities, including older people, people with disabilities and households experiencing fuel poverty.

You will also be required to lead the work to achieve the renewal of the Green Dragon standard and lead the organisations development and delivery of our Carbon Reduction Plan, and will lead a small domestic energy advice team in Wrexham.

See our website for full details.

Main Duties & Responsibilities

• Plan and lead-deliver a wide variety of energy and carbon reduction projects and activities with communities, businesses, and individuals across North Wales.
• Plan and support the Energy Advice Team to deliver our service in line with all funder and contract requirements, ensuring quality of support, time management and report requirements are all completed in appropriate time aligned with all requirements.
• Manage and monitor the Energy Advice Team through performance monitoring and monthly review.
• Using a standard Groundwork Federation GHG Inventory Tool for emission reporting develop, deliver and monitor our annual carbon reduction plan, working with business managers to ensure data is recoded correctly and improvements to our carbon footprint are made.
• Facilitate the renewal of the Green Dragon accreditation, implementing and managing our internal environment systems and processes up to a level 3 standard.
• Arrange and carry out home visits to support residents in reducing their carbon emissions and to save money by lowering the level of consumption and cost of energy.
• Advocate and liaise for householders with energy companies and gas and electric network providers to ensure customers receive the best possible deal for their requirements.
• Work with referral partners to identify vulnerable households, and evidence eligibility to provide support with energy advice and administer emergency fuel vouchers.
• Provide effective support, both advisory and practical, to enable people to make positive changes to their behaviour and to improve the quality of their lives; record actions and highlight the importance of keeping warm to the health and wellbeing of residents.
• Assist residents to access other relevant and complementary services and agencies, liaising with other agencies to assist residents to access funding and support to deliver larger energy efficiency measures.
• Liaise with residents on a day-to-day basis in a professional and friendly manner and build good working relationships with them either face to face or through the provision of telephone advice.
• Oversee the booking and scheduling of visits and respond to referrals from funders in a timely manner.
• Oversee the ordering of stock, ensuring stock levels are maintained and stock is monitored closely.
• Undertake monitoring information and reporting requirements as required by the Trust and funders, ensuring all the funders’ requirements are delivered on time, within budget and to agreed quality standards.
• Run events or energy surgeries to raise awareness of projects in local communities.
• Deliver outreach activities to generate referrals, e.g. door-knocking, events, road shows, etc.
• Work flexibly as part of the Energy Advice Team and across other teams, including occasional weekend working.
• Contribute to the business development of the Energy Business Area by identifying needs within the sector and collecting evaluation evidence and factual data that back up any development of new bids and tenders.
• Represent the Trust professionally to internal and external contacts, assisting with the promotion of projects and the broader activities of the Trust.

Background

Chance to Shine is a national children’s charity. We change young people’s lives through cricket giving them the opportunity to play, learn and develop through the sport. We keep them physically active, teach them vital skills like teamwork, communication and leadership. And above all, they have fun.

Since 2005 our Chance to Shine Schools programme has helped reverse the decline of cricket in state schools with millions of boys and girls in over 13,000 state schools playing and learning through cricket. Chance to Shine Street supports young people in under-served communities to access and benefit from cricket in a free, inclusive, fun and fast-paced tape ball environment.

 Purpose of the Role

We are looking for a part time (22.5hrs per week/3 days) Operations Assistant on a fixed term contract for 3 years based out of our London office however with the option to work flexibly with some homeworking. 

The Operations Assistant at Chance to Shine plays a crucial role in ensuring the smooth and efficient functioning of our programmes aimed at promoting cricket in schools and communities across the country. This role involves a variety of administrative and operational tasks to support our mission of inspiring young people through cricket and helping them develop valuable life skills.

Key Responsibilities

•       To manage the annual Coach Training calendar, including booking facilities, arranging hotels, and onboarding candidates.

•       To ensure resources are uploaded to the e-learning platform.

•       To provide customer support for the e-learning platform.

•       To disseminate data cleans to all delivery partners every half-term.

•       To assist with Chance to Compete and Open Days.

•       To coordinate regional meetings, midterm reviews, and end-of-year reviews.

•       To administer our bursary programme.

•       To support the rollout of an Apprenticeship programme.
•       To coordinate equipment and clothing requirement with our delivery partners through our preferred supplier. 
•       To support the Operations department with ad hoc tasks as required.

Key Relationships

•       Chief Executive and the Senior Management Team

•       Operations, Fundraising, Finance and Resources, Impact and Evaluation and Communications & Digital teams 

•       County Cricket Boards/Delivery Partners 

Skills, Knowledge and Expertise

•       A minimum of 1 year of experience in an administrative role
•       Proficiency in standard office software (e.g., Microsoft Office)

•       Understanding of database management

•       Ability to analyse and interpret data

•       Problem-solving skills

•       Strong organisational and multitasking abilities

•       Time management

•       Excellent written and verbal communication

•       Ability to present information clearly and concisely

•       Strong customer service orientation

•       Keen attention to detail

•       Ability to adapt to changing environments and requirements
•       Flexibility in handling different tasks and responsibilities 

Benefits

·       25 days annual leave pro rata (with additional non-contractual time at Christmas when the office is closed)

·       8% non-contributory employer pension

·       Private medical healthcare

·       Employee health cash-back plan

·       Long-term sickness insurance

·       Life assurance - four times your annual basic salary

·       Season ticket loan scheme

·       Flexible working

·       Enhanced maternity/paternity pay

·       Generous sick pay

·       Volunteering 2 days per year pro rata

·       OpenBlend - an innovative coaching and performance management tool

·       WeCare - 24/7 UK-based online GP, mental health counselling, a get fit programme, legal and financial guidance