Communication assistant jobs in hampton, middlesex

We are recruiting a General Advice Officer to support with the delivery of advice and welfare support to vulnerable guests who access the Community Wellbeing Service, a local support hub offering relief from the rising cost of living for local families. The General Advice Officer will support our guests on a range of areas including benefits, immigration, housing, money management and access to training and employment services. The postholder will provide high quality welfare advice and guidance through weekly one-to-one advice sessions, undertake case work, work with partners to facilitate referrals, and provide support to advice volunteers. 

The successful candidate must have at least two years’ experience delivering effective advice or in a similar capacity, demonstrate empathy, an understanding of the issues facing vulnerable people, and have in-depth and up-to-date knowledge of welfare benefits and housing policies/legislations, with a strong focus on achieving tangible outcomes for our guests.

Advice Work

• Carry out assessments to identify urgent needs and appropriate support pathways for members at the Community Wellbeing Service.
• Support outreach or community engagement activities as needed.
• Provide holistic and person-centred advice and casework on the main enquiry areas, particularly welfare benefits, housing, employment, health and wellbeing, immigration and money management.
• Maintain Sufra’s Advice Quality Standards and meeting tangible outcomes.
• Produce detailed case records on our case management system for the purpose of continuity, statistical monitoring and report preparation
• Apply for funds from trusts and foundations to support individuals and families with essential costs such as housing deposits or white-goods and/or cancellation of debts;
• Develop and maintain good working relationships with external stakeholders for joined up working, including statutory and voluntary service providers, making referrals for guests where appropriate.
• Enable and support guests to act for themselves, wherever appropriate.
• Monitor the progression of all cases to the point of resolution.
• Conduct follow-up calls with guests where needed and track outcomes
• Support volunteers who are working on delivering Advice Services e.g triage volunteers and pathways volunteers
• Provide advice to the General Advice Service as and when required

Case Management

• Manage own caseload and work independently to support guests
• Use of Case Management System (AdvicePro) as well as Microsoft Office for communication and document production.
• Support with developing case studies and gathering guest feedback
• Collect statistical information as requested for reporting purposes.
• Feed into the development of monitoring reports for funders and other stakeholders

Other Responsibilities

• Maintain and update the charity’s record of referral and signposting agencies;
• Ensure data protection regulations are adhered to, and that sensitive data is handled in accordance with relevant legislation and organisational procedures.
• Keep informed of new and changing legislation relevant to the post, and of local issues and policies
• Be committed to the aims, procedures and policies of Sufra’s advice service in every aspect of service delivery.
• Take part in supervisions, personal development training, team meetings and appraisals
• Undertake any other reasonable duties to support the operations of the charity.

Save the Children UK is offering an exciting opportunity for a purpose-driven, collaborative, and influential leader with extensive strategic experience to join us as our Executive Director of UK Impact. In this role, you will lead our UK Impact group—comprising teams across the devolved nations, as well as the north and south of England—to ensure that families have the resources, services, and power they need to end child poverty.

This is a critical and growing area of our work, and we are committed to deepening our investment and expanding our impact across the UK. 

You will also oversee our Public Affairs, Campaigns and Organising, and Child & Youth Participation departments. Working collaboratively across Save the Children UK and with external partners to deliver lasting, systemic change for children and families. 

This is a permanent hybrid role, based out of our London Farringdon office. The nature of this role is likely to require a presence in our offices or with partners 3 days a week. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm.

When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the role 

As Executive Director of UK Impact, you will lead our ambitious strategy to end child poverty in the UK by working alongside families, communities, grassroots organisations, and national-level actors.

You will ensure that Save the Children UK is a human-centric, impact-driven organisation where children and communities are empowered, and where the systems and structures needed to achieve lasting change are influenced and reshaped through collaborative, inclusive leadership. 

In this role, you will: 

• Lead and inspire a highly skilled team of leaders reduce the impact and reach of child poverty in the UK. 

• Strengthen our influencing impact through local, devolved country-level and national networks. 

• Share funds and expertise with grassroots community organisations to strengthen their capacity and collaborate on shared goals. 

• Build internal and external capacity to learn, share learning and influence lasting change. 

• Empower local communities with the resources and autonomy to drive change in their areas. 

• Champion inclusive leadership, agile working, and a human-centred, values-driven organisational culture. 

• Provide children with safe and meaningful opportunities to shape our work, influence decision-makers, and improve their lives and communities.

About you 

To be successful, it is important that you have: 

• Excellent strategic and systems thinking skills with a proven ability to adapt ways of working in a fast-changing context. 

• Extensive experience creating lasting change for children in the UK across multiple sectors, including government, communities, and networks. 

• Deep understanding of, and commitment to, sharing power, knowledge, and resources more equally with those who share our mission. 

• Strong track record of driving systemic change through programming, advocacy and/or policy, using relevant political theories of change. 

• Demonstrable experience leading high-performing senior teams with a focus on inclusive, autonomous, and accountable ways of working. 

• Outstanding influencing, relationship-building and communication skills with diverse internal and external stakeholders. 

• A strong personal commitment to championing equity, diversity, inclusion and building a culture of belonging. 

• Commitment to Save the Children's vision, mission and values. 

What we offer you 

Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others.

We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

This role is based in Farringdon, London, with a salary of approximately £120K.

We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day. You can read more about our benefits. 

Advert closing date: 18th May 

First stage interviews are expected to take place week commencing 2nd June. 

Second stage interviews are expected to take place week commencing 9th June.   

Save the Children UK is looking for a leader with extensive strategic experience in global development and international cooperation. As our new Executive Director of Global Impact, you will lead our Global Impact group in driving transformative change for children. 

As a member of the Executive Leadership Team, you will work directly with the Chief Executive Officer; and collaborate with Save the Children International colleagues, global donors, UK government representatives and external partners. 

This is a permanent full-time role, offering hybrid work based in our London Farringdon office. The nature of this role is likely to require a presence in our offices or with partners 3 days a week. 

About Us 

Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach. 

About the role 

As Executive Director of Global Impact, you will lead a high-performing group of departments to build partnerships, deliver global policy and advocacy insights, increase humanitarian and development funding, and influence UK and global actors on the key issues affecting children. 

You will also play a pivotal role in championing diversity, equity and inclusion, and enabling Save the Children UK's journey towards a more human-centric, agile and impact-focused organisation. 

In this role, you will: 

• Lead and deliver a clear overall vision and strategy for Save the Children UK's international engagement, aligning closely with the broader global movement. 

• Manage and drive strategic performance across the Global Impact group to ensure focus on high-value activities that deliver measurable results for children. 

• Provide leadership to senior team members and support a culture of high autonomy, accountability, and collaboration in line with inclusive and human-centred leadership practices. 

• Oversee and ensure Save the Children's commitment to legal, ethical, and safeguarding standards across all its work. 

• Actively champion Diversity, Equity and Inclusion (DEI) in all areas of leadership and decision-making to foster a culture of belonging and empowerment. 

• Shape a sustainable business model that delivers effectively on Save the Children UK's global priorities. 

About you 

To be successful, it is important that you have: 

• Excellent strategic and systems thinking, with a track record of leading teams to shape and execute ambitious goals in complex, fast-changing environments. 

• Deep expertise in global development, humanitarian issues, and/or advocacy, including working with donors, institutional actors, and global partners. 

• Strong understanding of political theories of change and proven experience achieving long-term impact through programming, policy and advocacy. 

• Demonstrated experience of leading inclusive, agile and human-centred teams, with a high degree of accountability, autonomy, and learning. 

• Outstanding influencing and communication skills, with the ability to represent SCUK at the highest levels and across diverse networks. 

• A deep personal and professional commitment to power-sharing, DEI and creating inclusive, thriving team cultures. 

• Commitment to Save the Children's vision, mission and values. 

What we offer you: 

Working for a charity provides one of the best benefits there is – a sense of purpose in striving for a better future for young people across the world. We are committed to supporting and enabling our employees to ensure a happy and healthy working environment, good work/life balance, and to allow them to give their best towards our mission. 

We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work. 

This role is based in Farringdon, London, with a salary of approximately £120K.

We provide a wide range of employee benefits to reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.

To learn more about the position, please review the Job Pack and Job Description in the attached documents. 

Advert closing date: 18 May 

First stage interviews are expected to take place week commencing 2 June . 

Second stage interviews are expected to take place week commencing 9 June.

Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.

​Closing date: 08.00 Tuesday 6 May 2025

​Shortlisting date: Thursday 8 May 2025

Interviews: Thursday 15 May 2025

About NCVO

We are the charities charity. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.

Our membership is made up of over 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.

We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.

About the Transformation directorate

This role sits within the newly formed Transformation Unit.

​​The Transformation Unit comprises the Strategic Review; People, Culture and Inclusion; Technology, Programmes and Innovation; and Data and Insight teams. It will deliver key strategic projects that have a demonstrable impact on the organisational culture, growth and capabilities.

About the Insights Hub team 

The Insights Hub sits within NCVO’s Transformation Directorate and acts as the organisation’s central intelligence engine.

Bringing together expertise in research, data, performance and CRM, the team supports strategic decision-making through robust research and data analysis. From delivering flagship research projects like the UK Civil Society Almanac to optimising data systems and supporting internal and external stakeholders, the Hub transforms complex data into clear, actionable insights.

The Insights Hub ensures that everything we do is grounded in robust evidence and aligned with real-world impact across the charity and voluntary sectors.

About the role

The Research Officer will contribute to the Insights Hub’s qualitative, quantitative, and mixed-methods research.

This role supports the Research and Insights Manager with research projects including our flagship UK Civil Society Almanac, designing and analysing data, writing reports, and presenting findings to diverse stakeholders.

The Research Officer will also coordinate the Research Ethics Committee (REC) work, manage client relationships, and oversee research administration.

Equality, diversity and inclusion

NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.

If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance. 

NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.

Benefits for NCVO employees

NCVO offers attractive benefits including:

• 25 days’ annual leave (for full time staff and pro-rata for part-time staff) and office closure between 25 December and 1 January inclusive. After three years' service annual holiday increases to 27 days, and after five years to 30 days, (pro rata for part time staff)
• the option to purchase or sell up to five more days each year
• five days’ volunteering leave (pro rata for part-time staff)
• 2.5 extra ‘wellbeing’ days off during the year
• enhanced pay for sick/maternity/adoption leave
• subsidised gym membership
• season ticket loan
• flexible working, including opportunities to work from home/off site
• monthly homeworking allowance for permanent homeworkers
• monthly office worker allowance for those who have to work from the office on a daily basis
• generous employer pension contribution of up to 8.5% of salary, into our stakeholder pension scheme (linked to employee contribution)
• training and development opportunities.
• The opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
• 24-hour free and confidential employee assistance programme

We’re located a short walk from London King’s Cross station in a modern accessible building, overlooking Regent’s canal.

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care, we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

Provision of pro-active administrative and business support to the Technical Services Team & Vice President of team. The role includes undertaking a wide range of administrative assistance that enables the team to work efficiently and effectively and to ensure smooth running of the VP’s office.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• A highly effective communicator both written and verbal in English
• Good numeracy and literacy skills
• Strong Competency in the following Microsoft Office packages
• Outlook (advanced), Excel (intermediate), Word (advanced) and PowerPoint (advanced) Office 365 suite  (advanced)
• Training will be provided for Vyond animation packages
• Highly organised and structured way of working that enables effective work prioritisation.  Ability to effectively focus on tasks at hand as well as able to multi-task and prioritise changing and conflicting priorities
• Excellent attention to detail
• Working collaboratively and fostering a knowledge sharing culture

To perform this role, you’ll need the following experience:

• Experience working as a team assistant, team co-ordinator, or equivalent
• Experience of providing high level admin support to a large, fast moving team working ideally for an international organisation where need to manage different time zones
• Experience of Microsoft Office packages: Outlook, Excel, Word and PowerPoint as well as Office 365 suite. AV/VC conferencing
• Good experience of raising purchase orders electronically and undertaking similar financial related work
• Experience of arranging sometimes complex international travel including organising visas for multiple countries and working under tight deadlines
• Experience of working with multiple calendars for scheduling meetings and travel

Please view the job framework on our website. 

Location: London, UK (hybrid working, minimum of 2 days per week working in the office).

Full-time: 35 hours a week, Monday to Friday (For UK based team members).

Contract type: Permanent.

Salary: £24,975 - £31,213 per annum for UK based candidates. Discretionary bonus + benefits.

Salary band: BG 5

Closing date: 30th April 2025 (midnight BST). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

Do you have experience working with large databases and a good working knowledge of data and processes? Do you have the skills and passion to help us support our CRM system and improve our supporters' experience?

If so, you could be Data Support Assistant we're looking for! 

About the role

Our Database Support Team works to provide efficient, effective, and relevant system support to the users of the British Heart Foundation’s (BHF) CRM system, BlackBaud ECRM (BBEC), via the team’s helpdesk.  

As a Data Support Assistant, you’ll play a key in supporting the work of the wider Data Operations team and Technology directorate, helping to structure and implement agreed changes and updates to the BHF’s CRM system and assist in the implementation & management of CRM housekeeping programmes.

You’ll work with a wide range of internal stakeholders, ensuring data is handled compliantly and efficiently across the board and our supporters have a high-quality experience and journey that they expect from us. 

About You   

With strong computer literacy skills, including knowledge of CRM systems or other database packages, as well as proficiency in Microsoft packages, you’ll be familiar with data querying and data manipulation.

You’ll have previous experience of using Raisers Edge/ BBEC/ or equivalent CRM/ database software, and will have excellent communication skills, able to develop strong working relationships with the team and colleagues at all levels of the organisation. 

It would be beneficial to have a background in fundraising or marketing, as it will help in understanding the broader context of our projects. Additionally, your strong customer service skills will ensure that stakeholders have a high-quality experience and feel valued.

To be successful in this role you’ll also have:

• Experience of prioritising your own workload with exemplary attention to detail.
• Previous experience working with large databases, preferably Blackbaud products.
• A good working knowledge of data processes and management.
• Self-motivation, high organisation skills, and the ability to plan effectively, while maintaining accuracy and speed in tasks, upholding high standards, and meeting deadlines.
• Outstanding written communication skills, ensuring clarity and professionalism in all correspondence, with the ability to explain technical processes to a non-technical audience

Working arrangements

This is a 12 month fixed term contract.

This is a blended role, where your work will be dual located between your home and our London office.  
 
At BHF we believe in the power of being together, so our colleagues on blended contracts can expect to spend some time in their office, at least one day each week, on average.  The use of our office spaces is driven in part by your role and the activities you need to do. This may vary from time to time, so you will need to work in a flexible way to unlock your best work for our cause.  

About Us

We value and respect every individual’s unique contribution, celebrate diversity, and make inclusion part of what we do every day. 

Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed. 

Benefits

To find out more about the benefits available at the BHF please download our benefits document at the bottom of our advert page. 

nterview

The interview process will be via MS Teams on the w/c 5th May 2025  

One of the UK's most inspiring and best-known faith-based organisations, The Salvation Army, is looking for a meticulous individual to join the organisation as an Assistant Volunteer Engagement Manager. You will assist in resourcing and supporting volunteering opportunities as a pathfinder for organisational-wide development in UKI (United Kingdom & Republic of Ireland) Territory of The Salvation Army.

As an Assistant Volunteer Engagement Manager, you will support the development of new volunteering opportunities and the systems to recruit, match, induct, train and support volunteers.

The Salvation Army has excellent volunteering opportunities and so you will also assist in developing a robust system for capturing Volunteer data and ensure data integrity is maintained.

The successful candidate(s) will be able to demonstrate:

• Significant knowledge and experience in partnership collaboration, networking with other agencies and building corporate volunteering partnerships.
• Significant knowledge and empathy of working in the faith-based sector or charity sector. 
• Significant knowledge of recruiting, onboarding, and the on-going effective management of volunteers. 
• Excellent people skills and communication skills, with a passion to move the organisation through cycles of change.
• Significant training, presentation skills and experience, with a view to assisting in developing our large portfolio of volunteers. 
• A proven track record in working with and analysing electronic databases and proficiency in all MS IT suites.
• A proven track record of working across all levels of an organisation competently and effectively.

Benefits:
25 days annual leave + bank holidays (pro rata for part-time); a contributory pension scheme; season ticket loan; an employee assistance programme

To complete your application please visit our website where you can download and read the job profile and any other attachments.

In the job profile you will find the criteria required for the role please make sure that you address this in your supporting statement as this forms the basis of our shortlisting.

Appointment subject to satisfactory references and proof of right to work in the UK.

We reserve the right to close this advert earlier if we feel that we have received sufficient applications.

Promoting equality in the workplace and as a disability confident scheme employer, we guarantee to interview all disabled applicants who meet the minimum criteria for the vacancy.

Closing date: Monday 28th April 2025.

Your new company
Join a leading organisation dedicated to driving innovation and excellence in the field of research and discovery. As part of the research team, you will be at the heart of streamlining operations and ensuring alignment with goals. This is your chance to be part of a team that drives innovation and excellence in the field of research and discovery.
Your new role
As an Executive Assistant to Senior Leadership, you will provide executive support to the Executive Director and team coordination for the department. You will collaborate across the organisation and with external partners, offering flexible cover for other EAs and PAs. Your responsibilities will include effective diary and email management, preparing documents, organising meetings, arranging travel, and supporting the delivery of operational excellence.
What you'll need to succeed
We are looking for a motivated individual with EA/Office Management experience, extensive experience of managing complex diaries and scheduling for senior leadership, and the ability to handle and streamline simultaneous requests. High attention to detail, adaptability, advanced IT skills, strong communication abilities, and adeptness at delivering high-quality projects within tight deadlines are essential. You should have a methodical approach, a keen understanding of our mission, and the ability to build strong stakeholder relationships.
Skills and Experience needed:

• Experience in EA/Office Management and delivering key projects to a high standard within tight deadlines.
• Ability to address conflict and make decisions.
• Experience in calendar management, drafting correspondence, and managing inboxes.
• Methodical and organised approach to work with very high attention to detail.
• Ability to deal professionally with confidential materials and issues.
• Ability to work on multiple pieces of work across stakeholder groups, adapt to changing priorities, and deal with issues as they arise.
• Strong interpersonal skills with the ability to build strong relationships with a wide range of stakeholders at all levels.
• Advanced IT skills, particularly in Microsoft Office and SharePoint.

What you'll get in return You will be part of a team that makes a difference, contributing to a diverse and inclusive culture across the organisation. You will have the opportunity to work closely with senior leadership, gain valuable experience, and be involved in key projects that drive innovation and excellence.
What you need to do now
If you are ready to embark on a rewarding career with my client, apply now and join a team that is dedicated to making a difference. I have a full job spec and candidate briefing I can share with you after the initial CV review.
If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV

Hays Specialist Recruitment Limited acts as an employment agency for permanent recruitment and employment business for the supply of temporary workers. By applying for this job you accept the T&C's, Privacy Policy and Disclaimers which can be found at hays.co.uk

Harris Hill seek a Development Assistant ASAP for 8 weeks to cover an permanent recruitment period, so this could be longer..

Key Responsibilities

Donor Stewardship & Development:

• Assist with managing relationships with key stakeholders, including Board Directors, Leadership Council, and major donors.
• Help grow the Next Gen cohort (donors giving £2,000-£3,000 annually), creating engaging experiences to foster long term support.
• Contribute to marketing materials, donor reports, and online content to effectively communicate our impact.
• Proactively engage with donors through personalized interactions to enhance retention.
• Serve as a primary point of contact for diverse supporters, delivering an exceptional experience.

Event Coordination:

• Assist in planning and executing flagship fundraising events such as the Annual Gala Dinner and Summer Drinks.
• Organise outreach and cultivation events like salon dinners and webinars to expand engagement.
• Collaborate on the design and delivery of our major online campaigns.

Information Management:

• Maintain accurate donor records in CRM database (Salesforce) and use data to improve engagement and retention.
• Support the finance team with donation and expense reporting.
• Ensure all data processing complies with GDPR regulations.

Finance and Operations:

• Provide logistical support for office operations and meetings.
• Assist with administrative duties, including record keeping and office supply management.

To be successful, you must have experience:

• Ideally work experience in philanthropy or the nonprofit sector.
• Experience in event coordination is a plus.
• Exceptional interpersonal communication skills.
• Proficiency in Microsoft Office and a willingness to learn new technologies (Salesforce experience a bonus).
• Highly organised with excellent time management skills.

Salary: £26,000- £28,000 per annum

Contract type:8 weeks

Location-  London, hybrid working 1 day in the office

The Role

The key purpose of this role is to work as a “right hand” to the Associate Vicar, as an Executive Assistant and lead of key projects. Listed below are the key elements that the role holder will be doing:

Email, Diary Management & General Administration

• Drafting high volume of emails, correspondence, enquiries, managing the email inbox and ensuring that replies and responses are timely and appropriate
• Oversee diary of AV and manage key dates and appointments in church cycle, book and set-up appointments, coordinate meetings, set-up Zoom links, include briefing notes for AV and coordinate all relevant information for meetings
• Handle administrative duties on behalf of the AV including supporting with rotas for clergy, key comms (internal and external), congregational comms, review information as first point of contact and assist AV with supporting duties
• Assist the AV with processing of expenses and approve expenses with AV’s authorisation and oversee the reconciliation of the AV’s credit card on a monthly basis
• Research and support as needed related to preaching assignments and other projects related to other ministry areas
• Assist AV with key comms with donors, key stakeholders including PCC, church wardens and HTB Group Entity Heads
• Represent AV at a senior level with internal and external parties and assisting with sensitive pastoral matters
• Assist the AV with travel arrangements, booking train tickets and flights, arranging hotel accommodation, organizing schedules, managing insurance requirements and adhering to all HTB Group policies relating to travel and assisting AV with expense
reimbursement and processing regularly

Sunday Services

• Support AV in the running and oversight of 10 services across 6 sites at HTB and specifically with the 9.30am and 11.30am services at HTB Brompton Road
• Organise information and map out strategy and plan for special services, key points in the church calendar (Christmas, Easter, Vision series, Leadership Conference, Focus)
• Liaising with external speakers, processing honorariums, handling comms and coordination logistics for all outside speaker invitations and serving as the point of contact for guests – including sourcing books and resources, organising transportation, liaising with speaker team and coordinating with Director of Comms on any major requests

Budget, Strategy & Governance

• Assist AV with budget and strategy and annual salary review process for all HTB staff and also help with HR and recruitment issues where necessary
• Assist AV with strategy documents for HTB and the annual strategy process to ensure all HTB ministry departments aligned with overall goals and objectives for HTB set by the vicar
• Ensure accountability and clear communications with HTB Department Heads for all ministry areas and drafting of internal comms for internal HTB staff team

PCC & wider Church of England

• Assist with drafting PCC reports and documents for HTB where needed working closely with the Group COO’s office
• Support AV with communications with Chelsea Area Deanery, Kensington Area Council and all wider Church of England matters and requests (Diocese of London, Archdeacons, Legal Agreements, etc)
• Help HTB to ensure it is compliant with all C of E requirements and maintains good working relationships with the Diocese of London
• Support AV to ensure that all safeguarding matters/requirements fulfilled and clear communication with Safeguarding Officer
• Assist AV with managing matters relating to HTB’s accessibility matters (i.e. disability and special needs), sustainability policy and approaches, recruitment and staff policies, etc.

Project Management

• Support AV with any special projects or assignments as needed – i.e. School of Preaching Course, special Alpha projects, Electoral Roll, crisis management, projects for the PCC, key events, donor comms, fundraising and stewardship, racial diversity working group matters, research assignments, etc.

The Right Candidate

• This role requires strong skills in administration, attention to detail, writing and drafting and excellent organisational skills.
• Experience supporting a senior leader or C-Level executive in a supporting capacity in a fast-paced and fast-moving organisation.
• A strong Christian faith and an active member of HTB, worshipping regularly at one of HTB's services or church plants.

The 2021 Census shows that around 36% of Camden’s households are now made up of private renters, and in the Haverstock and Primrose Hill wards, where this project will operate, it’s 27% and 35% respectively. This group of residents is often unaware of what services are out there to help them, where they are located, and how they access them.

This new role has been created to outreach and engage with private renters in the 2 wards specified and it will also include information production, dissemination and project management work. The worker will set up the project and is the key person in ensuring the smooth delivery of it in line with its stated aims and objectives.

Please note: You will need to be based in/around London for this role as it involves work within specific locations in the London Borough of Camden and is not suitable for home working or long distance travelling.

Please also note: Interviews are scheduled to take place on Thursday 12th June

Project management:

1. To plan and deliver the project to all agreed deadlines, milestones and targets

2. To manage the project budget in liaison with CFPT’s Assistant Organiser

3. To gather and record all relevant data and statistics relating to the project

4. To monitor the performance of the project using the methods, format and frequency agreed with the funder

5. To prepare project update reports for CFPT’s Management Committee as and when required

6. To prepare annual project update reports as required by the funder

Relationship building:

1. To identify and build relationships with key contacts e.g. ward councillors, Council staff, and other relevant individuals and groups/organisations

Engaging:

1. To creatively engage with a wide variety of private renters (focussing particularly on the more vulnerable and socially isolated ones) in different locations and settings across the 2 wards to ensure they are aware of the range of local services available to them

Participating:

1. To promote and raise awareness of the project both online and through organising meetings, events and activities in the wards

2. To increase participation in the project both online and through organising meetings, events and activities in the wards

3. To publicise the project and private renters’ issues through the different media and other communication channels

Informing, empowering and supporting:

1. To identify the information, support and other needs of private renters to enable them to effectively engage with their landlord and/or agent and other organisations

2. To help and support tenants to advocate on behalf of themselves, and when required, to advocate on their behalf with the landlord and/or agent regarding individual problems and issues.

Project sustainability:

1. To have an awareness any relevant developments (internal/external) which could impact on work of the project

2. To assist CFPT’s Organiser to identify and make applications to funders to ensure the long-term sustainability of the project, if this is required

Other:

The post holder must undertake:

1. To attend some evening meetings and work occasional weekends

2. To attend CFPT Management Committee meetings and AGM when required

3. To demonstrate commitment at all times to the principles of Equality, Diversity and Inclusion

Nightingale Hammerson is an independent charity and a leading specialist in the care of older people. We have served the Jewish community since 1840. We have two care homes, Nightingale House in Clapham and Hammerson House in East Finchley. 

Nightingale House offers a warm and comfortable environment, with personalised care that centralises the needs of the residents, with on-site therapists, dieticians, and a wealth of activities for residents to enjoy. 

They say first impressions mean everything... At Nightingale Hammerson, we ensure our homes are attractive places to live and thrive by working hard to keep them spotless and welcoming. 

What Will Your Typical Day Involve?

• Delivering safe, high-quality, person-centred nursing care to residents in collaboration with Registered Nurses

• Assessing residents’ needs, observing and recording clinical observations, reporting changes in condition and implementing agreed care plans

• Supporting residents with personal hygiene, mobility, mealtimes and hydration, maintaining dignity and choice at all times

• Administering medications safely and accurately within your competency and in accordance with policy

• Monitoring skin integrity and supporting wound care management, escalating concerns as needed

• Assisting with clinical procedures including catheterisation, simple dressings and venepuncture (as trained and competent)

• Supervising and guiding Health Care Assistants and Senior HCAs, ensuring care is delivered to the highest standards

• Liaising with GPs, therapists and family members to ensure a joined-up, responsive care approach

• Supporting residents and relatives with emotional and practical needs, including after-death care

• Keeping clear, accurate and timely records using electronic systems

Who Are We Looking For?

We are seeking an accountable and confident practitioner who:

• Is registered as a Nursing Associate or has equivalent experience and training at Band 4 level

• Has experience in a care home, community or similar healthcare setting

• Has a good understanding of the clinical and emotional needs of older people

• Is confident in recognising and escalating changes in residents’ health

• Enjoys mentoring and supporting colleagues to develop their skills

• Can remain calm under pressure, demonstrating sound judgement and leadership

• Has excellent communication and interpersonal skills

• Is competent with basic IT systems and electronic care records

• Is flexible, compassionate, and eager to make a difference every day
   

What is in it for you? 

• 25 days annual leave, increasing over time 
• Excellent Training and development opportunities 
• Subsided staff canteen 
• Perkbox
• Flexible Working
• Cycle to Work Scheme
• Toothfairy Dentist on Demand
• Interest Free Loans

Hours 

Full time 37.5 hours per week

Salary 
£29,184 per year

Apply Now 
​If you meet the above requirements, we’d love to hear from you! 

It’s also very important to us that as well as meeting the job description, you can bring a wealth of experience and qualities that make you ideal for working with the elderly on a daily basis. 
 
Sponsorship 

This role is not at or above RQF Level 3 and therefore is ineligible for sponsorship under the UK's Points Based Immigration System. 
Please do not apply if you require sponsorship. 
 
Our Values: 

Embrace and embody our core values of Compassion, Respect, Excellence, Dignity, Integrity, and Teamwork. 

Safeguarding 
 
Our positions are subject to Enhanced DBS Disclosures which will be completed upon successful application. All applications will be dealt with on an individual basis in accordance with our policy and organizational requirements. 

Diversity 

We champion diversity and we understand the importance of our people representing the communities and residents we serve. You’ll find an inclusive environment where you can be yourself and where everyone is driven by the same purpose – helping people live longer, healthier, happier lives and making a better world. 

Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.

As the Supporter Relationship Officer (Legacies) you will join Brooke’s Fundraising & Communications (FundComm) directorate at an exciting time, as we continue to deliver our five-year strategy. Embedding a new Supporter Engagement Funnel, a framework designed to guide supporters from initial awareness through to donating and long-term loyalty.

As part of the Legacy & Community Engagement team, which generates over half of Brooke’s income (approximately £13.5 million per year), you will play a vital role in deepening relationships with some of our most committed supporters those who choose to leave a gift in their Will.

This role will be focused on growing and retaining our legacy community by inspiring more supporters to include a gift to Brooke in their Will, while nurturing and stewarding those who already have. This will involve delivering a wide range of stewardship activities, from personalised communications to virtual and in-person events across the UK, all while working collaboratively across teams to champion a supporter-first approach across multiple channels.

The ideal candidate will bring experience in stewardship or sales, with a proven track record of cultivating and maintaining lasting relationships with supporters or clients. You will be an excellent communicator with the ability to spot and maximise opportunities as they arise, as well as being confident in telling compelling stories through copywriting and tailoring content to specific audiences.

If you’re passionate about building meaningful relationships and want to play a key role in securing Brooke’s future impact, apply now and help create a legacy that lasts.

At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke. 

We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you. 

We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible. 

About Chapter One

Chapter One is a dynamic, growing charity with a vision of a world in which all children have the literacy skills needed to thrive. Our mission is to close the reading gap by providing children with one-to-one support at the time they need it most. 

Our unique Online Reading Volunteer programme currently supports about 3,000 children a year. It pairs disadvantaged, struggling five to eight-year old (KS1) readers with reading support volunteers who come from over 140 local and national businesses. The volunteer ask is very focused: readers commit 30 minutes a week to read with a child using a bespoke digital platform for an entire academic year. The results are transformative, boosting children's reading confidence and ability. 

We have set ourselves ambitious targets to support thousands more children by 2029, and this role, with responsibility for managing, stewarding and nurturing our existing corporate partners, will be crucial to ensuring that we have sufficient volunteers and support to achieve not only this target, but also to develop other innovative pilot programmes.

For more information about our programmes please visit our website. Please also take some time to visit our social media channels and watch our videos.

About the role 

Chapter One is seeking a proactive, energetic and enthusiastic Corporate Partnerships Manager to be an integral part of a team which aims to both maximise corporate income and deliver an excellent partner and volunteer experience. 

Reporting to our Head of Corporate Partnerships, and responsible for the line management of our Corporate Partnerships Officer, you’ll deliver on our annual volunteer and income targets and maintain our strong partner retention rate (target 87%). This will involve supporting the account management of a portfolio of existing partners and the responsibility to nurture relationships to increase partner investment in Chapter One over time. The role involves collaborating across departments to ensure a seamless and positive experience for volunteers and partners

This is an opportunity for an experienced partnerships manager to take on a more senior role and demonstrate their sales acumen and creativity in a dynamic, flexible and agile charity.

Key Responsibilities

Partner Stewardship

• Lead the account management of a selected portfolio of corporate partners, ensuring Chapter One achieves its annual retention and growth targets 

• In collaboration with the Head of Corporate Partnerships, devise effective schemes of delegation and partner allocation within the Corporate Partnerships Team 

• Focus, in all corporate partnership discussions, on maximising income 

• Identify opportunities to increase a partner’s support eg by identifying other regional/divisional opportunities or inclusion of Chapter One as a social value partner in public sector bids

• Conduct regular partnership meetings, including mid and end of year reviews, proactively proposing tailored opportunities to retain and grow partner support

• Lead on producing high quality written communications, reports, proposals and pitches as per the requirements of each partner, collaborating with the Data and Systems Officer and Fundraising team as needed

• Advocate effectively, with passion and enthusiasm, for Chapter One’s programmes in a variety of internal and external settings

• Proactively network to deepen and strengthen external relationships with Chapter One partners, identifying speaking opportunities for Chapter One where possible

• Strategically use LinkedIn to identify, connect with, and actively engage key stakeholders within corporate partner organisations,

• Attend conference and events to represent Chapter One and talk about its work to existing and potential new partners

• Keep up to date with relevant business news and strategic shifts or developments at key partners and sectors, proactively seeking opportunities to broaden knowledge

• Regularly analyse data in Microsoft Excel / Google Sheets, working with formulas, pivot tables and data analysis tools to aid decision-making and create dashboards. 

• Oversee and maintain all Account Management related processes, including stewardship plans, recording of activity on the Salesforce CRM and internal platform databases

• Ensure, in conjunction with the Finance Assistant, that partners are invoiced for their Chapter One donations accurately and in a timely manner

Line management

• Line manage and develop the Corporate Partnerships Officer, ensuring adherence to all Chapter One’s HR Policies and Procedures

• Be a source of advice and guidance for the Corporate Partnerships Officer as they manage their allocated partner relationships

• Supervise the Corporate Partnerships Officer to lead volunteer recruitment meetings, including stepping in if necessary

• Supervise the Corporate Partnerships Officer to manage new partner onboarding meetings, stepping in to lead them if required

Partner/volunteer onboarding and experience

• Alongside the Head of Corporate Partnerships, use internal systems to assign partner teams and volunteers to specific schools and ensure that their needs are met

• Develop proactive, supportive relationships with Volunteer Coordinators in partner organisations, providing high-quality data and information in a timely manner

• Work closely with the Volunteer Support Team to ensure that partner and volunteer onboarding is a smooth, time-efficient experience 

• Support the Programme Management team to liaise with partner contacts about the organisation of in-person school/office visits and virtual meet and greets

• Attend Chapter One’s internal Volunteer Experience group and Corporate Engagement Group.

Marketing and Communications

• Work with the Marketing and Communications team to ensure that companies and volunteers have access to an array of promotional assets and recruitment materials

• Create and provide content for the regular volunteer and corporate partner newsletters, including working with partners to gather volunteer testimonials and partner profiles

• Work closely with the Marketing and Communications team to develop ways to promote, showcase and celebrate partnerships and individual volunteers across our social media channels and other digital platforms

• Encourage corporate partners to promote Chapter One through their own social media and channels

• Support the organisation of online and in person partner and volunteer recognition events

We are looking for the following key skills, though you might be more experienced in some areas than others:

Account Management Skills:

• Experience of managing Corporate Partnerships, or equivalent relationship-based roles in a fundraising, events, sales or marketing environment

• Excellent interpersonal skills with the ability to build relationships with business professionals at all levels

• Expert meeting facilitation skills 

• Strategic thinker, able to maximise income and growth opportunities

• Understanding of CSR / ESG partner policies and social value trends

Communication Skills:

• Able to eloquently express commitment to Chapter One’s mission and values

• Outstanding presentation and storytelling skills, with the ability to excite and inspire an audience

• An ability to create compelling, attractive written pitches, ensuring messaging and brand are consistent

• Experience of engaging partners on social media (particularly LinkedIn)

• Experience of representing organisations at events 

Technical Skills:

• Excellent proficiency in Microsoft Excel/Google Sheets (including formulas, pivot tables, dashboard creation)

• CRM management (specifically Salesforce)

• Experience of complex data analysis 

You’ll be more successful in the role if you have:

• Experience of working in the charity/non-profit sector

• Line management experience

• Experience of mentoring and developing staff

• Experience of process oversight and improvement

Chapter One is an Equal Opportunity Employer. We value and celebrate diversity in backgrounds and experience and are deliberate about the kind of teams we are building. Literacy is a universal concern, and we need people from all backgrounds to maximise our innovation, creativity and impact. We especially welcome applications from persons who have experienced disadvantage and/or from those who are of Black, Asian and Minority Ethnic communities who are currently underrepresented in the organisation. 

Chapter One is committed to safeguarding children and young people. All postholders are subject to a satisfactory enhanced Disclosure and Barring Service disclosure. Copies of our Safeguarding Policy and Safer Recruitment Policy are available on request.