Clinical Lead Jobs

Main purpose of the role

The post of Customer Support Administrator provides Resuscitation Council UK (RCUK) with the opportunity to deliver high quality customer service alongside supporting our Coordinators who administer courses and deal with enquiries. This role includes communication, administrative and course support duties. The Customer Support Administrator will have all-round skills and be professional, dependable, adaptable, conscientious, well-organised and a proactive self-starter who is willing to work across the organisation and communicate effectively at all levels.

The role is situated within the Governance and Assurance directorate but will work closely with all directorates within the organisation.   

Location:   We have adopted hybrid working arrangements, allowing staff to balance home and office working. The successful applicant will be required to come into the office for a minimum of 1 day per week.

Duties and responsibilities

Communication

• Be the first point of contact for people contacting RCUK by telephone and dealing with the subject matter appropriately or referring to others.
• Monitor and allocate enquiries via the RCUK support system, answer enquiries, or allocate/escalate to appropriate individuals within the organisation.
• Identify and assess customers’ needs to achieve satisfaction.
• Follow communication procedures, guidelines, and policies.
• Ability to meet and uphold SLAs.
• Ensure KPI’s are met to adhere to RCUK’s standards.
• Build sustainable relationships and trust with candidates, course centres and instructors through open and interactive communication.
• Be able to multi-task whilst dealing with telephone calls, navigating through systems, and responding to tickets/emails.
• Liaise with wider organisation to manage task at-hand.
• Respond to email queries from multiple inboxes.
• Speediness in responses to live chat queries 

Administration

• Undertake administrative duties on the RCUK LMS and CRM (e.g. password resets, course director reports, profile amendments, centre application submissions etc.).
• Monitor stock levels working with the current stock management system (ARK).
• Take accurate minutes of meetings.
• Meet operational targets set by the management team.

Courses

Please note: the following section will amount to a smaller percentage of this role, but training will be provided so the successful candidate has the ability to be able undertake the below when required.

• Report to the Business Support Manager (BSM) regarding any concerns/issues with communication to Course Centres, Instructors, Candidates and other stakeholders.
• Understand and provide assistance on all courses which include: Advanced Life Support (ALS), Newborn Life Support (NLS), Immediate Life Support (ILS), Paediatric Immediate Life Support (PILS), Focused Echocardiography in Emergency Life Support (FEEL), Generic Instructor Course (GIC), European Paediatric Advanced Life Support (EPALS), Advance Resus of Newborn Infant (ARNI).
• Liaise with Course Centres, managing and approving courses in line with current course Regulations.
• Organise course materials and keep accurate records by:

                      o  liaising with suppliers to maintain adequate stock levels of course materials

                      o  organising the dispatching of course materials to Course Centres

                      o  liaising with Course Centres and the supplier to resolve issues - e.g. lost orders

                      o  liaising with Finance regarding invoicing and payment of accounts

• Provide expert advice and first-line support to Course Centre Administrators, Course Directors, Instructors, Candidates and ALS Regional Representatives regarding aspects of all courses and the RCUK Learning Management System (LMS).
• Alongside the BSM, acknowledge course complaints and request further information and documentation as required, prior to escalation where necessary.
• Provide absence cover within the coordinator team.
• Work with the Clinical Leads (CLs) to assist with keeping the course regulations and course materials under review and ensuring any changes or new guidelines are communicated to our community of practice.

How to apply

Please email your CV, covering letter and Equality & Diversity monitoring form to us with 'Customer Support Administrator' in the subject line.

The closing date for receipt of completed applications is 12:00 noon, Friday 6th December 2024.

Interviews will be held w/c 9th December 2024

Please note: We reserve the right to close this advert early if enough suitable applicants apply.

This is an exciting time to join the Executive Team leading Transform MS (Measurement Science) Community Interest Company (‘the CiC’), a University of Plymouth spin out company who are internationally recognised as experts in measurement science. We are committed to our social purpose: “to maximise the value of clinical research to minimise the impact of disease”.  Based in Plymouth, but operating globally, this role will make a significant contribution to our business and will require a person with an excellent track record for co-ordinating the delivery of high-quality research focussed projects and services.

The CiC is a small but developing business with ambitious future plans so we need leaders who are pro-active, can problem solve and have the capability to confidently tackle new challenges .  We are a collaboration of international experts with a unique combination of clinical, measurement science, regulatory and commercial expertise.  This multi-disciplinary team provides unparalleled research and consultancy services to global clients and has an extensive partnership network spanning Global Pharma, University, Research & Innovation sectors as well as the NHS.

This is a job where everything you do will be, in some way, contributing to better outcomes for the community and to people who have long-term conditions such as multiple sclerosis and parkinsons. So, if you want a role with a commercial edge, plenty of challenge and diversity that provides lots of rewards then this job could be perfect for you. 

Accountable to the CiC Chair and a member of the Board and Executive Team, this role will lead our fantastic Delivery Team and create the environment and culture required to support consistent delivery of client expectations and positive impact for the communities we serve.

As a member of the Executive Team, you will collaboratively work together to deliver the 5-Year Plan enabling the CiC social purpose and strategic aspirations to be achieved.

If this appeals thenk click on apply to read our information pack and get in touch - we look forward to meeting the person who will help us in the next step of our journey.

Specifically, the key duties of this role are:

Specific duties:

 Strategy

• Work with the Board to successfully deliver the CiC future ambitions and 5-Year Roadmap.  Specifically, lead the 5-Year Financial Plan; the Organisational Development Plan – including the 12-month Operational Plan; and the 5-Year People Plan

• Ensure organisational readiness to ensure TMS can respond positively and at pace to new opportunities

• Lead the development and implementation of the TMS 5-Year Financial Plan to support delivery of the 5-Year Roadmap

• Support the Business Development Officer (BDO) to deploy effective horizon scanning and networking to keep abreast of relevant international, national and local opportunities that provides opportunities for business development and community impact.

Governance

• Lead oversight of project delivery and responsibility for flagging matters for escalation as appropriate to the Board
• Lead operational management and administration of TMS within the frameworks established by the Board
• Ensure the Board are kept fully updated and advised in line with the 5-Year Roadmap. Specifically, lead the 5-Year Financial Plan; the Organisational Development Plan – including the 12-month Operational Plan; and the 5-Year People Plan
• Lead development, implementation and adherence of TMS policies and procedures and ensure they are regularly reviewed against current best practice
• Ensure that TMS meets all of its obligations as a CiC with all regulatory and compliance bodies
• Implement, manage and develop the TMS Operational and Delivery Governance framework on behalf of the Board
• Co-ordinate monthly reporting and provision of performance data to support delivery of the TMS Operational and Delivery Governance framework
• Work closely with the TMS Finance partners and management team to formulate budgets and forecasts
• Keep the Board appraised of the financial performance and position of TMS, monitor against budgets/forecasts and take any necessary corrective action
• Ensure that all major risks to which TMS is exposed are regularly reviewed and systems have been established to mitigate these
• Management of the day to day running of contracting.

People, Leadership and Management

• Lead the recruitment, education, training and development plan supporting the TMS CiC Team
• Provide leadership that promotes and establishes the CiC values: Collaborative Partnership Working; Continuous Learning & Improvement; Recognising Difference & Equality; Maximising Contribution of Outputs for the Community
• Directly manage, support and motivate staff through the provision of regular supervision and appraisal
• Take active responsibility for your personal learning and development, and promote and support a learning culture across the organization
• Lead the development and implementation of the 5-Year People Plan, including the training and development plan, to support delivery of the 5-Year Plan
• Lead the development and delivery of the internal communication, education and engagement plan and related audit activities
• Lead the development and implementation of the TMS performance management and appraisal processes.

 Business Development

• Support the BDO by providing operational components and delivery requirements for inclusion within new business contracts

• Support the BDO to plan and deliver the new business proposals.

Partnerships & Community Impact

· Develop a clear understanding of the TMS community and the role of TMS in developing activities which deliver its social purpose

· Support the BDO to maintain and develop strong relationships with members of the TMS community in order to identify opportunities for delivering community impact.

Quality

• Ensure that all TMS services are delivered to a high standard, and to identify, recommend and implement measures to improve the quality of services

• Ensure the organisation continues to demonstrate good quality by compliance with the quality requirements of service agreements, and with existing quality marks and accreditations

• Ensure management of projects to meet stakeholder expectations with a focus on quality and continuous improvement.

Marketing, External Communication & PR

• Support the BDO to be an ambassador and spokesperson for TMS at events, meetings and other networking activities with key stakeholders in order to promote TMS.

• Support the BDO to maintain and develop effective networks with principal stakeholders and TMS collaborators within respective area of responsibilities outlined in the 5-Year Roadmap.

A 1st round virtual interview will be held during w/c 6th January and an in-person Panel Interview will take place in Devon during w/c 13th January and a specific time will be confirmed with shortlisted candidates.

Location:  Remote with regular travel

Our office is based in Downton and that’s where our monthly Executive Team meetings are held. The charity’s board meetings are typically held in London, so applicants are likely to be living in the south of England. We are a remote working charity, and colleagues in the Services Directorate are based in geographies right across the UK – our Service Director will need to be able to travel to stay connected with our work and responsive to external commitments.

About us

At Help for Heroes, we believe those who serve our country deserve support to live well after service. Every day, men and women leave their careers in the Armed Forces because they are wounded, injured or sick; their lives changed forever. We help them, and their families, to recover and live well after service.

And who are we you’re wondering? We are experts and beginners. Generalists and specialists. Ordinary people with an extraordinary passion towards making a positive change to the lives of our veterans (and having fun while doing it).

As One Team we share a philosophy – I.C.A.R.E. It’s the way we walk and talk, the way we interact with others and how we approach everything we do. We are:

Innovative – Collaborative – Authentic – Resourceful – Energetic.

About you

You’re an energetic, highly motivated and compassionate professional focussed on making a definable and durable difference to those in the Armed Forces community who are facing challenges after service. You’ll have expertise in creating, leading and managing programmes of high-quality support which delivers impact. You’ll nurture a culture of excellence, innovation and continuous improvement – and you’ll have all the skills to implement creative programmes which inspire funders and deliver in the most efficient and effective way for those we support. You’ll be a skilled communicator, adept at building collaborative relationships with internal and external stakeholders and advocating for the needs of our veterans and their loved ones.

About the role

We are seeking a dynamic leader to provide strategic and operational leadership for our charity, ensuring high standards of governance and, where appropriate, clinical and care excellence. The role involves increasing the impact and reach of our services through co-creation and development of our services and building strategic partnerships and relationships. As a key member of the Executive Team, you will act as an advocate on behalf of our beneficiaries; internally shaping the charity’s work, and externally working to influence others and increase our visibility.

For more details about this role, the application process and key dates please refer to attached role overview document.

Are you passionate about volunteer engagement and making a real difference in the world of healthcare? The Royal College of Radiologists (RCR) is looking for an experienced Volunteer Officer to lead the way we attract, manage and recognise the invaluable work of our volunteer community.

We have over 2,000 volunteers that engage with us and refer to these individuals as ‘Contributors’. The Contributor Officer will be our Volunteer Lead and will work alongside the Head of HR on the engagement, management and retention of volunteers across the organisation. As this is a new role, there is huge scope to think innovatively and apply your expertise to ensure our processes and ways of working deliver real value to the members giving up their time to work with us.

This is a unique opportunity to work closely with our contributors, ensuring they feel valued and empowered to contribute their expertise. If you’re keen to take a leading role in ensuring that we can engage and grow the group of doctors helping us to make a difference to patients’ lives, then we would love to hear from you!

What you’ll do:

• Develop and update an appropriate and consistent recruitment and selection process for Contributor positions, ensuring it provides flexibility to cater to the differing level of roles across the organisation.
• Work with the Marketing and Digital team to build and maintain a dedicated Contributor section of the website, designed to engage our key audiences and provide easy access to engaging information and content.
• Monitor application rates for key Contributor positions, developing our approach to ensure that the opportunities reach a wide range of members.
• Actively lead the RCR’s approach to engaging with Contributors.
• Conduct regular business partnering meetings with RCR staff who have management responsibility for key Contributors, advising on how to manage, support and engage the group.
• Actively input into the development of the RCR’s Customer Relationship Management (CRM) system and other relevant systems to ensure there is a single point of truth for all Contributor related data and that important information is recorded in an easy to access way.

What you’ll need:

• Proven experience of volunteer attraction, management and engagement.
• Experience of effectively managing a wide range of stakeholders.
• Experience of developing processes and policies from scratch to meet complex needs.
• Ability to work with data and identify issues and analyse the impact of solutions implemented.
• Effective problem-solving skills.
• Excellent communication skills.

If this sounds like an exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

HEAD OF TREATMENT SERVICES (CLINICAL PSYCHOLOGIST 8B)

Reporting to: Clinical Lead

Location of Work: Home/Remote working with some travel for meetings and events.

About Trauma Treatment International

Trauma Treatment International (TTI) is a registered charity in the UK. Our focus and expertise is in providing evidence-based psychological treatment and support to victims of collective violence around the world. As well as providing treatment for victims directly, we also support organisations that are trauma-exposed through their work to uphold human rights, in order to mitigate the impact of trauma in the workforce.

This is a highly rewarding role and an exciting opportunity to join our small and experienced clinical team, to directly support individuals working to tackle collective violence and adults affected by torture, trafficking, slavery, persecution and war. The role offers the potential to work creatively and flexibly internationally, network with fantastic organisations and help to influence and shape TTI’s clinical strategy and activities in this pivotal time in the organisation’s development.

KEY SUMMARY AREAS OF RESPONSIBILITY

Clinical Supervision

● Oversee all services involving individual clinical work (treatment) for TTI in line with the delivery of TTI’s overarching operations, projects and priorities.

● Be responsible for recruitment, line management and clinical supervision of clinical staff and associate and associated management responsibilities

● Contribute to the development of TTI’s strategic vision and annual delivery planning, models of service delivery, standards and clinical governance.

● Input into key organisational policies and procedures

Supervision and Team Development

● Promote clinical and counselling psychology/ trauma treatment as a career

● Develop and implement strategies to actively promote diversity in the clinical team and champion culturally sensitive approaches to trauma treatment through research, partnerships and new projects.

● Identify opportunities to develop Quality Improvement Projects.

● Oversee performance management and CPD opportunity development of direct reports

Operational Delivery

● Hold an individual caseload at all times.

● Review and maintain quality assurance of clinical services, providing data for monitoring, evaluation and learning and reporting processes.

● Ensure a partnership approach to clinical practice.

● Deliver robust service  agreements with client organisations and referral partners

 Key Required Experience:

● HCPC registered psychologist who has completed Post Graduate doctoral level training in counselling or clinical psychology.

● Minimum 5 years post registration experience working within mental health services.

● Up to date knowledge and experience of working with clients with PTSD, complex PTSD, dissociative symptoms, anxiety and / or depression.

For full details of the role responsibilities and the person specification please refer to the Full Job Description attached.

WHAT WE CAN OFFER YOU:

● 31 days annual leave pro rata to reflect contractual hours (including bank holidays and 3 mandatory days for Christmas)

● 3% Employer Pension contribution

● Commitment to staff wellbeing as a trauma informed organisation

● Commitment to personal and professional development

How to apply

To apply for this position please submit a full CV and supporting statement of no more than one side of A4 outlining your suitability and motivation for the role

Trauma Treatment International (TTI) is committed to supporting you with your application. If you feel you meet some of the criteria but not all, we really hope you'll enquire and learn more.  We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

If you have any questions, or any disability and require reasonable adjustment/s to any part of the selection process then please contact Jenny George 

Job Title:Technical Lead

Reporting To: Director of IT and Data Security 

Location: Hybrid (Our offices are based at Phoenix Brewery, W10 6SZ)

Contract: Full Time, 12 Month Fixed Term Contract 

Salary: Up To £65,000

Benefits:

• Enhanced policies including 25 days annual leave per year, plus public holidays;
• Company electronic devices;
• Competitive pension;
• Remote and flexible working;
• Excellent opportunities for training and career progression.

Closing date: 13th December 2024

Job Purpose

Create and operate MHI’s technical capability to create and manage products and services. Do so whilst balancing the needs of product, engineering, security and compliance.

Main Responsibilities

Primary

• Develop a set of appropriate methodologies and standard patterns for delivering new products and services. Ability to create quick mock-ups and prototypes.
• Employ aspects of product management, solutions architecture, technical design and testing practices. 
• Consider products and services with respect to their lifespan, expected change frequency, support and maintenance requirements.
• Know how to deliver value quickly without compromising security and data protection concerns. 
• Expert knowledge of a range of technologies and languages, with the ability to be hands on and lead a small team of engineers. 
• Ability to consider and select the most appropriate technologies by considering trade-offs, implications, constraints and the needs of the organisation.

Leadership and people

• Inspire technical members of staff, help them grow and follow best practices consistently.
• Manage the concerns of interested parties (internal and external).

• Align all activities to MHI objectives and short term priorities, develop work plans to ensure resource allocation to meet needs.
• Lead on solutions and drive initiatives, ensuring the team delivers on projects

Ways of working and team culture

• Work with the Director to embed the delivery methodologies across the team and organisation.
• Encourage better ways of working to aid ‘shift left’, compliance, automated change and release Where necessary, work to change the mindset and get team buy-in
• Challenge the status quo and manual processes, identifying initiatives to remove bottlenecks
• Ensure best practice followed for implementation, test and verification, change and release
• Apply a culture of continuous improvement based on cost and benefit

Service delivery

• Take on ownership of projects as required
• Define KPIs and metrics to improve observability and drive improvements

• Create a system that keeps the Director informed of progress and issues.
• Ensure service excellence across all MHI staff and data services
• Define project deliverables (definition of done, acceptance criteria) and overseeing delivery. 
• Manage internal and external stakeholders, and represent the Technology Team in partner/supplier meetings.
• Contribute to the selection and due diligence of supplier contracts

Security and data governance

• Ensure development and run best practices are followed and aligned with our ISMS.
• Where required, contribute to cyber registers, documentation and audits (may include ownership and key deliverables strongly tied to IT domain).
• Contribute to data custodian responsibilities 

Person Specification

Essential 

• Knowledge of coding concepts and structures. 
• Experience in one or more of the following: 
  • Core cloud concepts, architectures and best practices (AWS preferred).
  • Ability to act as a data custodian for high-value data, awareness of security and compliance obligations, control options
  • Terraform and/or Cloudformation
  • Github, github actions
  • Docker, Kubernetes
  • Amplify
  • React, node.js, next.js
  • Python, exposure to other languages beneficial (e.g. Java/Kotlin)
  • DynamoDB, mongoDB, RDS
  • Working knowledge of systems lifecycle and the ability to work with key stakeholders
  • Knowledge of single sign on, federated identity and related protocols
  • OKTA
  • Monitoring and troubleshooting
  • Knowledge of high availability architectures
  • CRMs (we use Salesforce)
  • Google Workspace
  • Atlassian (JIRA, Confluence)
  • Mac/iOS and Chrome OS/Chrome Enterprise
  • Understanding of encryption technologies, symmetric/asymmetric, TLS
  • Understanding of RESTful APIs and LTI
• Project management and/or service creation experienced
• Excellent documentation skills
• Experience of supporting critical IT systems
• Excellent communicator both written and verbal
• High problem solving ability, ability to work independently and with ambiguity
• Discipline to stick to development and security best practices and hold ground, whilst remaining pragmatic
• Must have a drive for continuous learning, be committed to learning new skills and/or passing certifications. Must keep up with industry trends and technologies
• Comfortable performing a wide range of activities, including stretching to new skill/experience areas.
• Ability to manage own time, confirm priorities and expectations
• Independent worker, but knows when to ask questions, but comfortable working with the wider IT and Security Team whole organisation
• Creative thinker, but understands the importance of seeing a piece of work through to the end and on time.
• Decisive, proactive, knows when to check the boundaries. 

Desireable

• Good University Degree (thinking skills valued over subject)
• Exposure to ITIL (ITIL Foundation or higher preferred)
• Knowledge of ISO 27001 controls and CyberEssentials + 

We will be interviewing on a rolling basis and reserve the right to close the job advert early if we receive a high number of applicants.

INS has 30 years experience supporting adults with neurological conditions and their carers. A dynamic and ambitious Operations Lead will join our multi-disciplinary team to provide and effective service and deliver our strategic aims.

The Operations Lead will work closely with the Chief Executive and have particular responsibility for; administration, finance, property, IT and data managment, human resources.

You will be responsible for line managing the non-clinical members of our team.

You will work with CEO to develop our volunteering and property strategies.

The job offers a suitably experience candidate an opportunity to build and develop skills within managment in a small, innovative and well-established charity.

Freedom from Torture is the Winner of the Overall Award for Excellence and the top prize for Campaigns and Advocacy at the 2023 Charity Awards.

We are seeking a dynamic and innovative National Director of Clinical Services to lead ongoing transformation of our services for survivors of torture and achieve our goal to be recognised in the UK and globally as a clinical centre of excellence in torture rehabilitation.

About the role

This is an executive level role providing leadership for our services for survivors of torture and contributing as a member of our senior management team to the overall strategy and stewardship of Freedom from Torture.

The role is responsible for setting the direction of Freedom from Torture's services, building on our trailblazing commitment to co-designing and co-delivering torture rehabilitation services with survivors of torture themselves and helping us to drive up service access.

The role also oversees our legal advice and welfare service and our medico-legal report service, although a legal background is not required.

About you

You will be a pioneering clinical leader who is motivated by the challenge to innovate in service delivery and forge partnerships to better meet the needs of survivors of torture within a changing context of health provision for asylum seekers and refugees in the UK.

You will bring vision and an inspirational leadership style alongside your extensive management and leadership experience at a senior clinical level in statutory or voluntary services.

You will have a track record of service transformation and supporting teams through change.

It is essential to have a relevant clinical qualification and experience of providing evidence-based clinical services to survivors of torture, refugees or other groups experiencing the combination of complex trauma and extreme socio-economic and/or legal marginalisation.

Knowledge of relevant statutory sector commissioning and procurement frameworks would be an asset.

Freedom from Torture is strongly committed to diversity, equality and inclusion and welcomes applications from those who also have direct experience of torture, the asylum system or overcoming personal adversity and/or who come from Black, Asian, ethnic minority and/or other under-represented groups.

For more details of this opportunity, including how to apply, please click through to our candidate pack

PLEASE NOTE:
We will be longlisting applications as soon as we receive them, so please apply early to register your interest.

Would you like to join our award-winning organisation?

In return, we offer a competitive package, with a generous 30-day annual leave entitlement, and 6% employer pension contribution (minimum 1% employee contribution).

Freedom from Torture is committed to showing the salary for all advertised roles and not negotiating salaries for roles, in light of evidence that this contributes to structural inequality.

To view the Job Description and Person Specification, please visit our website.

Please note a CV and a cover letter addressing the job description and person specification of the role are mandatory to be considered for the position.

Freedom from Torture is dedicated to healing and protecting people who have survived torture. We provide therapies to improve physical and mental health, we medically document torture, and we provide legal and welfare help. We expose torture globally, we fight to hold torturing states to account and we campaign for fairer treatment of torture survivors in the UK.

We campaign for national and global change, using evidence from our services and survivor voices to protect and promote survivors' rights and hold torturing states to account. We are proud to play a significant role in the global anti-torture movement. Survivors, active and empowered, are at the centre of all of our work.

Freedom from Torture is committed to our safeguarding responsibilities, and we expect all staff and volunteers to share this commitment. This post is subject to a satisfactory enhanced DBS/PVG disclosure to check for any previous criminal convictions, as well as a need for full employment history and up to date employment references.

Freedom from Torture is an equal opportunity employer. People with lived experience of torture or asylum, from Black, Asian and minority ethnic backgrounds, LGBTQIA+ individuals and people with disabilities are strongly encouraged to apply.

We reserve the right to close the vacancy early if we receive a high volume of applications.

No agencies please.

As of 1st December, Here and Sussex Community NHS Foundation Trust (SCFT) are embarking on a new and exciting partnership to deliver excellent quality and personalised MSK care across Brighton & Hove and West Sussex

Following ten years of highly successful collaboration, we will work under the new banner of Sussex MSK Health, to grow an ambitious programme of service innovation, expanding on what is working well already, and implementing new ways of working to better serve our populations.

To lead the successful development and delivery of the programme we are seeking a Partnership Director, working as part of the leadership triumvirate with the Clinical Director and the Planned Care Divisional Director of Operations.

Are you looking for a new Challenge?

Do you have experience of working within drug services and with volunteers?

Do you have relevant experience? This might be alcohol or injecting drug use, viral hepatitis or other liver disease. Have you supported anyone who has?

We are looking for passionate, skilled and self-motivated individuals who like to be part of a team but equally can work on their own. The post holders must have a desire to make a difference in promoting hepatitis awareness & liver health among services and affected communities and by increasing access to hepatitis treatment and liver disease care.

This is an exciting opportunity to work in a new project, within an existing team, across the Wessex area.

We are a patient-led organisation, and you will be working in an environment where the patient/service user/client is placed at the centre of all that you do. This post will require extensive travel across the region and the post holder is required to hold a clean driving licence and have their own vehicle for work related travel.

Emotional Wellbeing & Mental Health Lead Practitioner - Pause

A permanent role, with project funding until March 2025 (extension dependent upon funding).

37 hours per week (including some unsociable hours, evenings and weekends)

Salary of £32,839.52 per annum (plus allowances).

Locations: various locations across Birmingham including home working. 

The Children's Society has been helping children, young people and young adults (CYPYA) in this country for over 140 years. We run local services that support children when they are at their most vulnerable and in desperate need of help. We're there for children, every step of the way. 

This role sits within our Youth Impact directorate, which works to provide one-to-one support for children who need support. Your role will be to help us maintain and develop innovative practice to support our work in our services around the country.

A fabulous opportunity has developed within The Children's Society for an Emotional Wellbeing & Mental Health Lead Practitioner at the successful Pause service delivered, in partnership with Forward Thinking Birmingham.

You will be part of the innovative 'Pause' service staff and volunteer team with mental health experience to provide interventions for anyone with a Birmingham Gp who is 0 - 24 years old. The Pause service utilises early-intervention approaches to enhance CYPYA mental health and wellbeing, allowing access to timely and flexible support. We offer a truly different way of delivering access to mental and emotional health support. We don't want young people to feel like they must reach crisis point to get the help they need. We don't want young people to feel like they don't deserve a place to go because their worry is 'too small.' We don't want young people to have to wait to receive the care they deserve.

We are looking for a Lead Practitioner who:

-Has experience of management and supervision of staff and volunteers,

-Has a genuine passion and working knowledge of young people and mental health,

-Is energetic, adaptable, able to offer innovation and ideas to support this evolving service, 

-Has a background or worked in Health Care, Education, Youth Work or Social Work,

-Can provide direct low level therapeutic support that is person centred,

-Can work at various locations across Birmingham,

-Can work on regular Saturdays and evenings.

It is imperative that the successful applicant has a good working knowledge of Mental and Emotional Health Issues that young people face today, including interventions on how to support young people in overcoming these challenges. Due to the fast-paced environment and use of computers for clinical record keeping, you will need to have a good level of IT skills.  You will need to have experience of young people participation on all levels.

The Children's Society runs over 100 local services that help thousands of young people who desperately need our support, and we campaign to get laws and policies changed to make children's lives happier and safer. 

Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for even more. 

If you would like to find out any more information about this role, please email Tracy Crofts on [email protected]

The Children's Society is committed to safeguarding and protecting the children and young people that we work with.  As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks.  We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

Therefore, candidates applying for work in our Youth Impact Domain will be required to complete an “Employment history_template” document prior to interview. The fully completed document should be loaded by the candidate at the point of uploading your CV.

The closing date for applications is midnight on 24th December 2024. If after 14 days, we have received enough applications we reserve the right to close this vacancy from the 10th December onwards.

Interviews will be held on the week commencing TBC

IN1

The Finance Manager will work directly with the Finance Director and be responsible for the effective and efficient management of the day-to-day accounting and finance operations of the Hospice and its subsidiary company.

This is an excellent opportunity for a Finance professional to progress their career within the charity sector, in a role which combines team management with a business partner approach, to effectively support all operational areas, including clinical, retail, regulated lottery and fundraising activity.

Are you highly organised, resourceful, and passionate about making a difference? The Baobab Centre is seeking an Operations and Admin Assistant to support our vital work with young asylum seekers and refugees.

In this varied role, you’ll work closely with the Operations Manager and admin team to ensure the smooth running of our Centre by managing administrative tasks, assisting with IT and communications, and supporting operations and fundraising initiatives. You’ll also play a part in amplifying the voices of our community through social media and helping with community engagement activites.

If you’re a motivated individual with strong administrative and IT skills, a commitment to human rights, and an interest in supporting vulnerable young people, we’d love to hear from you.

This role is for 3 days per week depending on your preference. Working on Wednesdays is essential to provide reception cover.

ABOUT US:

The Baobab Centre is a non-residential therapeutic community that supports young asylum seekers and refugees who have experienced human rights abuses and have sought asylum in the UK as unaccompanied minors. Our two focus areas are rehabilitation and justice.

Please read the additional information below alongside the full Job Description and Person Specification attached.

Mental Health:  All of the young people Baobab supports suffer significant mental health and developmental difficulties and many function in an unstable and more immature way than their chronological age. Due to their experiences it takes time to gain trust from the young people in our community. As a core member of our team, you will understand the impact of specific human rights abuses on the development of children and young people in exile and their individual experiences of loss, trauma and grief on their mental health and well-being. 

Baobab’s Model: Please read the accompanying ‘Baobab Clinical Context and Model’ document for a detailed introduction. It often takes a significant amount of time to understand Baobab’s model of working, which aims for rehabilitation and justice through attending to both the internal and external world of each young. It is important that you strive to have an insight to the experiences of both the internal and external factors impacting on the lives of unaccompanied young people attending our centre. It is also important that you understand the ways in which UK society and policy impacts on young asylum seekers (including invisibility, marginalisation, discrimination, and the fact of waiting in uncertainty for a long time).

Multi-disciplinary Working: Baobab aims to be a reflective, thinking organisation and we place a high value on shared thinking time, sharing responsibilities and working together with others. A key aspect of the role is communicating and working in a holistic way.

Contract type: Permanent
Hours: Full time, 37.5 hours per week
Salary: £40,000 - £45,000 depending on experience
Location: Contracted to our Peterborough office with the flexibility for hybrid working
Benefits: We want all our employees to feel valued and engaged and are committed to offering a positive working culture along with a good work-life balance. As well as ensuring they pay their employees fairly, they offer the following benefits: Flexible working, Generous annual leave, Private Medical Insurance, including dental and optical, Pension Scheme, Sick Pay, Death in Service, Employee Assistance Programme, Bike Loan Scheme, Cycle2Work Scheme, Eyecare, Discount Portal.

Closing date: Sunday 1 December 2024
Interviews will be held week commencing 9 December 2024

No agencies please

Be a part of an energetic and vibrant team who are driven by the desire to improve the lives of people living with kidney disease. Our vision is the day when everyone lives free from kidney disease.

There are estimated to be over 70,000 individuals and their families affected by polycystic kidney disease (PKD) in the UK and between 8-12 million people worldwide. There is no cure for PKD which is a life-threatening inherited condition that causes kidney failure in 50% of affected individuals by middle-age.

A PKD Consortium is to be created by Kidney Research UK and The PKD Charity to work together on PKD research. We are recruiting an exciting new role for a consortium lead, to oversee the delivery of this initiative and manage the broad portfolio of activities once established.

You will have experience of developing, monitoring, reporting and delivering a large programme or project, as well as experience of communicating complex scientific concepts in a clear and accessible way, verbally and in writing. You will also have strong relationship skills and a track record of cultivating positive relationships with senior internal and external stakeholders, organisations, partners and funders.
If you are interested in the position, please complete the online application form and submit together with your CV.

We are committed to providing equal opportunities for everyone and encourage applications from all sections of the community.

About Kidney Research UK:

Kidney Research UK is the leading charity in the UK focused on funding research into the prevention, treatment and management of kidney disease. Our vision is the day when everyone lives free from kidney disease and for more than 60 years the research, we fund has been making an impact. But kidney disease is increasing as are the factors contributing to it, such as diabetes, cardiovascular disease and obesity, making our work more essential than ever.

At Kidney Research UK we work with clinicians and scientists across the UK, funding and facilitating research into all areas of kidney disease. We collaborate with partners across the public, private and third sectors to prevent kidney disease and drive innovation to transform treatments.

Over the last ten years we have invested more than £65 million into research. We lobby governments and decision makers to change policy and practice to ensure that the estimated 7.2 million people living with all stages of kidney disease in the UK have access to the most effective care and treatment, and to make kidney disease a priority.

Most importantly, we also work closely with patients, ensuring their voice is heard and is at the centre of everything we do, from deciding which research to invest in to how we plan our priorities and our work across the charity.

Those patient contributions are vital, always helping us and our partners to understand what life is like with kidney disease, always ensuring we see the patient behind the treatment and always reminding us that behind every statistic and every number is a person – the patients and the carers who inspire our mission and push us forward to make a difference and change the future of kidney disease.

You may have experience in the following: Programme Manager, Project Lead, Research Coordinator, Consortium Manager, Health Research Project Lead, Medical Research Programme Lead, Charity Programme Manager, Stakeholder Engagement Manager, Clinical Project Manager, Public Health Partnership Coordinator, Medical Affairs Project Lead, Charity, Charities, Third Sector, Not for Profit, NFP, etc.

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