Client And Operations Lead Jobs in Edinburgh
About us:
The UK Cyber Security Council works to bring together stakeholders to build and drive engagement in the cyber security profession, through developing standards and ethical practice, demystifying career routes into the profession and promoting the profession.
In collaboration with multiple UK Government departments and the National Cyber Security Centre (NCSC) we develop, promote and oversee nationally recognised standards for cyber security, in support of the UK Government’s National Cyber Strategy to make the UK the safest place to live and work online.
The UK Cyber Security Council also offers organisational membership, which is open to all organisations that share an interest in promoting, supporting, and developing the cyber security profession.
About the role:
The Quality and Performance Manager will be responsible for cultivating a culture of excellence, emphasising high performance, quality, and compliance to exceed targets across the external licensed bodies. In this role, you will utilise your skills in stakeholder management, influence and coaching to enhance performance within the licensing area.
Your primary focus will involve collaborating with key stakeholders to ensure the seamless and efficient delivery of the professional registration process, tailored to meet the specific requirements of our users and participants. You will drive continuous improvement and promote best practices. A pivotal aspect of this position involves identifying performance challenges and effectively motivating and managing organisations and their teams to find solutions and elevate performance levels.
The ideal candidate will excel in building relationships and communication, maintaining productive cross-contractual and interdepartmental relationships with key stakeholders across different organisational levels to optimise performance.
Collaborating closely with external partners and the internal professionalisation and wider Council team, you will enhance and streamline performance by identifying, developing, and assisting in the implementation of innovative and impactful solutions. This role is centred around achieving results, requiring exceptional management and decision-making skills that can be applied to the intricate operations of complex licensed contracts.
To support these responsibilities, the role holder should possess knowledge and experience in reporting, analytics, data management, budgeting and enabling comprehensive and robust performance optimisation. Through ongoing performance analysis, you will provide guidance to licensed bodies to address and mitigate performance, quality, and compliance concerns while identifying key areas for improvement, ultimately establishing a proactive approach to managing performance related risks.
The role holder will need to work closely with the Head of Professionalisation to ensure updates, best practice and areas for improvement are communicated effectively and in an impactful way both internally and externally. It is expected that you will attend a range of external and internal events and initiatives to help raise the profile of and work of the Council, support pipeline growth and grow demand.
Main Duties and Responsibilities
Quality
· Develop, implement, and manage quality practices that meet the requirements of the license, as well as requirements set by Government (NCSC and DSIT) to ensure that processes and procedures are compliant.
· Manage and improve the quality framework that delivers an excellent standard of assessment, ensuring that the outcomes are exceeded and improving applicants’ experience.
· Take a lead role in developing the Councils approach to understanding and measuring quality and outcomes through the whole professional registration process being administered by licensed bodies. Highlight areas of improvement, identify solutions and put plans in place,
· Develop a community where good practice can be shared.
· Be responsible for ensuring all relevant individuals are added to the professional register in a timely manner and communicated to appropriately by all parties
· To manage the day-to-day relationship with external partners and stakeholders, deal with any queries in a timely manner.
· Research, build and embed a feedback system to contribute to continuous improvement
· Work with the Director of Finance and Operations to ensure that payment structures are in place and undertake monthly reconciliation
· Ensure a robust moderation processes and plans are in place, work with the Technical Advisory Panel members and chairs to ensure members are aware of moderation support needs, complete them within agreed timescales and provide timely feedback to licensed bodies.
Performance
· Responsible for the performance management of contracts, ensuring internal and external reporting requirements are adhered to, KPI’s are set, managed and continuously reviewed and reported to LT.
· Oversee all renewal and extensions for client contracts, which will include financial and system performance based KPI’s, including the need to be accountable for the accuracy of financial tracking, cost control, overhead management, and invoicing.
· Managing audit requirements in relation to the contracts, including preparing documentation, coordination, addressing findings and maintaining records.
· Working with various internal and external partners to identify and define solutions for complex issues, working with the appropriate stakeholders to design and implement positive outcomes.
· Work with the marketing and comms lead to ensure that Marketing and comms plans meet the requirements of the license, and that the Council strategy is aligned to support.
· Work with the events and membership co-ordinator to highlight opportunities for collaboration with stakeholders and partners that will support Council strategic objectives.
General Responsibilities
· Lead on workstream as guided by Head of Professionalisation and in collaboration with Professionalisation team members
· Manage key risks and follow escalation process when necessary
· Ensure there is cohesive and aligned work with colleagues within the organisation
· Maintain open and effective communication with internal and external colleagues
· Prepare status reports as required for the Head of Professionalisation
· Comply with data protection legislation and act responsibly on matters of data disclosure both internally and to third parties
· Represent the Council in stakeholder meetings and external events
· Represent the Council in a professional manner and to act at all times in a manner which will not damage its reputation.
· Work from a positive, growth mindset to solve issues and problems that may arise and to adhere to the organisation values
· Carry out such tasks as the COO/Head of Professionalisation may from time to time deem necessary for the effective and efficient functioning of the Council
Person Specification:
Essential:
Experience
- Experience with self-assessment process and Quality Improvement plans
- Experience of creating cultures that embody positive change, continuous improvement and equality
- Experience of managing a supply chain including setting and achieving KPIs and contract conformance
- Management experience and understanding of contractual and performance management with the ability to deliver results
- Experience of successfully delivering an outcome-based contract
- Experience of driving performance, identifying areas of concern and implementing projects for performance improvement
Skills, knowledge and qualifications
- Clear understanding of the purpose of professional registration and associated processes
- Strong interpersonal skills, ability to negotiate and influence a wide range of stakeholders
- Excellent communication skills with the ability to communicate clearly and effectively
- Ability to analyse a range of data from a range of sources to develop insights and support decisions
- Ability to respond quickly in a fast-moving environment, and make key decisions aligned to business goal
Personal Attributes & Approach
- Commitment to a registrant-centred approach
- Confident, positive and hard-working team player – happy to go above and beyond
- Ability to work flexibly within changing priorities and a capacity to be adaptable as required to deliver completed tasks to set deadlines
- Excellent IT and digital skills including Microsoft 365
- Ability to work on own initiative, as well as in consultation and negotiation with senior managers and other stakeholders as required
- Commitment, determination and resiliency
Desirable:
· Relevant QCF Assessor Qualification – e.g. D32/D33/A1/CAVA/TAQA Assessor
· Relevant Internal Verifier/Internal Quality Assurer qualification – e.g. D34/V1
· Previous audit experience
· Demonstrated success in producing efficiencies/increased outcomes against target
· Significant operational management experience
Next Steps
Deadline for application: Friday 28th March 5pm
Interviews: w/c 7th April or w/c 21st April
Start date: As soon as possible
Please send your up-to-date CV, along with a covering letter showing how you meet the essential criteria and any of the desirable criteria.
The client requests no contact from agencies or media sales.
Join Addiction Family Support
Addiction Family Support is a UK-based charity dedicated to supporting adults affected or bereaved by a loved one's harmful use of alcohol, drugs, or gambling.
The Role: Family Support Worker (Bereavement)
As a Family Support Worker at Addiction Family Support, you will provide crucial emotional and practical assistance to individuals bereaved by the loss of a loved one due to addiction. You will be responsible for delivering a range of services to provide support to people bereaved (and affected) by someone else’s harmful use of alcohol, drugs or gambling. Through both individual and group support, you will offer a compassionate and understanding presence, helping people navigate grief and loss in a safe and supportive environment.
Our service delivery takes place via several methods, including taking calls on our telephone Helpline, responding to emails through our email service and delivering the 5-Step Method intervention to individuals, couples and groups and facilitating group support via an online platform.
Working patterns are flexible to allow our services to run from 9am and 9pm 7 days a week. You may be expected to work on a rota basis, covering shifts during this period.
We would hope to be able to offer more hours per week in time when funding allows it.
You will need to be confident in your ability to provide support via a variety of remote and digital platforms, being able to respond to immediate requests for support. You will be an active and involved member of our team and contribute to all aspects of our work to help us achieve our strategic goals and work towards achieving our vision.
Responsibilities:
- Offer empathetic and non-judgmental emotional support to those affected by the bereavement of a loved one due to addiction (via a Helpline and adapted 5-Step Method).
- Provide information, literature, and resources to help individuals and groups manage grief and cope with their situations.
- Facilitate or co-facilitate bereavement support group meetings, creating a safe space for participants to share their experiences and provide mutual support.
- Respond to inquiries and offer structured emotional support through helplines or support groups, following guidelines and safeguarding practices.
- Maintain accurate and confidential records in line with GDPR and the charity’s policies.
- Ensure safeguarding concerns are addressed promptly and signpost individuals to additional services where appropriate.
Ongoing Support
As a Family Support Worker, you will have access to regular supervision and peer support, ensuring you feel confident and equipped in your role. Development opportunities are available to help you grow in your position and enhance the support you provide.
Join Our Team of Change-Makers
Are you ready to make a difference? We're on the lookout for vibrant, enthusiastic, proactive and collaborative individuals with the right skills and experience to become part of our incredible charity.
Be Part of Something Special
Our clients' continuous positive feedback speaks volumes about the impact of our work, and we take immense pride in it. Emilia Fox, one of our dedicated Patrons, stands with us in our mission.
Join an Award-Winning Journey
This is your chance to become part of an award-winning charity where every day is an opportunity to contribute to the greater good. If you're seeking a dynamic environment filled with compassionate individuals dedicated to creating positive change, we invite you to apply or reach out with any enquiries.
The deadline for submitting applications is 10.00am Friday 28 March 2025.
Interviews will be held Thursday 3 April 2025.
Supporting people affected or bereaved by a loved one's harmful use of alcohol, drugs or gambling.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
We currently have an exciting opportunity for a Training and Support Worker to lead and support The Mason Foundation’s future growth and development by providing and delivering training to a variety of audiences.
As the Training and Support Worker, you will play a pivotal part in the development of our programmes and training, through sharing partner insight, understanding the latest evidence and landscape of workplace inclusivity and keeping abreast of other providers in this space. You will be required to travel regularly to deliver face to face training within the community, education settings and workplaces.
You will have a track record of working within learning, development, community engagement or similar, ideally with experience of supporting communities with additional needs.
You will be a strong, passionate, and inspiring facilitator, driven to deliver impactful training. You will be a skilled communicator, confident in using a variety of methods to engage and empower others from a broad range of backgrounds and settings.
You will be a team player and understand the need to work seamlessly in collaboration with multiple agencies including local authority, corporate and third sector partners, to help ensure high quality delivery of our services, to our communities.
The Training and Support Worker will need to embrace a ‘make it happen’ working environment, with constant dedication and a passion for making a difference as part of a committed charity, supporting disadvantaged communities.
In return, you get to work for a great, growing charity with like-minded people with a competitive salary.
The Mason Foundation is a national charity that supports vulnerable communities and individuals to live happier, healthier, fulfilled lives. Through our programmes we reduce inequalities, supporting those who need help most (low income, disabled, BAME/NEET communities).
The Mason Foundation delivers people centred services, projects, and training, through its specialist wellbeing and employment programmes including:
- ‘The Mason Mile – supporting inclusive, community led starting point physical activity centred around ‘1 Mile’
- ‘Propel’ - supporting young people with learning disabilities, into meaningful and sustainable employment.
- Bespoke Community Impact Projects – supporting and empowering communities to co-develop and deliver impactful and meaningful change.
All offers of employment are conditional upon you signing the contract of employment and:
· Two satisfactory references
· Proof of attainment of qualifications
· Evidence of your right to work in the United Kingdom; and
· If applicable, satisfactory Disclosure and Barring Service (DBS) check.
The Mason Foundation is an equal opportunities employer and proud to be a Disability Confident Employer. We positively encourage applications from candidates regardless of sex, race or ethnicity, nationality, disability, age, sexual orientation, gender identity or expression, religion, or belief, marital or civil partnership status, parental or carer status, education, socioeconomic background, pregnancy or maternity, or any other characteristic protected under equality legislation.
We are especially keen to encourage and welcome applications from people currently under-represented within the organisation, these include but are not limited to those from the LGBT+ community, people with disabilities, and candidates who are Black or People of Colour. Those with disabilities meeting the minimum requirements for the post will be shortlisted and reasonable adjustments will be made to ensure they are not disadvantaged during the interview process.
Our mission is to remove barriers, provide opportunities to build lasting friendships, celebrate inclusivity, and reduce inequalities.





The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Join Us in Driving Real Change! Lead Hope for the Future's Policy and Engagement Team
Location: Sheffield HQ or Remote (UK-wide)
Salary: £43,235.28 per annum (+ £3,000 London Weighting, where applicable)
Contract Type: Full-time, Permanent
Are you passionate about inspiring change in the fight against climate change?
At Hope for the Future (HFTF), our mission is to empower individuals and communities to engage in meaningful conversations with politicians and drive bold climate action. We believe that through collaboration across political divides, we can create a future where climate action is central to decision-making in government and beyond.
We are seeking an experienced, passionate leader to take on the role of Director of Policy and Engagement and help shape the future of climate action.
Are you an inspiring, strategic leader ready to make a tangible impact? If so, this is your opportunity to lead our Policy and Engagement team, drive meaningful change, and be part of an ambitious, forward-thinking organisation.
What you’ll be doing
As a key member of the senior leadership team, you’ll have the responsibility of overseeing the delivery of our impactful projects and ensuring that our ambitious three-year strategy is achieved. You’ll provide expert leadership, empowering your team to drive engagement with diverse communities and policymakers across the UK.
Your role will involve:
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Leading and growing HFTF’s impact by overseeing delivery programmes, achieving targets, and ensuring financial sustainability
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Managing and mentoring a talented, motivated team while fostering a collaborative and inclusive work environment
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Strengthening partnerships with organisations, policymakers, and stakeholders
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Representing the charity in external communications, events, and public speaking opportunities
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Actively contributing to the overall strategy and direction of HFTF
What we’re looking for
We’re looking for a leader who is not only strategic and results-driven but also passionate about climate action and empowering communities. You’ll need:
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At least 3 years’ experience in a management or leadership role within a charity, NGO, or social enterprise
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A strong understanding of UK politics, advocacy, and public engagement
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Proven success in building and maintaining partnerships, particularly those that generate income or support paid services
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Excellent communication skills, including public speaking and working with diverse stakeholders
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Ability to lead and motivate a team, with a commitment to personal development and performance management
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Familiarity with project management, CRM systems, and monitoring & evaluation
Why join us?
At HFTF, we offer a unique, supportive environment where you can make a real difference. By joining our passionate staff team who are dedicated to real change you will :
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Lead a dynamic, passionate team dedicated to tackling the climate and nature crises
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Be part of a charity with a strong mission to influence national and local decision-makers
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Have access to generous benefits, including 30 days of annual leave (plus bank holidays), a pension contribution, and wellbeing support
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Work with a flexible approach, including remote or hybrid options
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Receive a competitive salary with London Weighting where applicable
This is your opportunity to make a meaningful difference, lead our policy and engagement team, and contribute to the continued success of a leading climate charity.
Salary and Benefits
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Salary: £43,235.28 per annum + £3k London Weighting for qualifying areas
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30 days annual leave + statutory holidays
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Employer Pension Contribution
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Flexible working options, with the ability to work remotely or from our Sheffield office
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Well-being support, Bike to Work Scheme, and Season Ticket Loan Scheme
Location
This role is flexible—either based in our Sheffield office or working remotely anywhere in the UK. Some national travel will be required.
Ready to lead for change?
If you are passionate about driving action on the climate and nature crises and have the leadership skills to take HFTF to the next level, we want to hear from you! Apply now and help us create lasting change in the fight for a better future.
Hope for the Future is an equal opportunity employer. We encourage applicants from all backgrounds and are committed to creating an inclusive environment where everyone can thrive.
Apply now
Ready to take the lead in shaping the future of climate advocacy? If you’re ready to inspire action and help us make a lasting impact, we’d love to hear from you.
Applications close at 9am on Wednesday 2nd April 2025, click here to apply.
Online interviews during week commencing 10th April 2025.
Our mission is to equip people across the UK with the tools they need to have effective conversations with their local politicians on climate change
The client requests no contact from agencies or media sales.
Use your business leadership skills to nurture the spiritual growth, personal development & social responsibility of children & young people.
About us
We are a provider of creative digital content for Catholic schools throughout England and Wales, with an ambition to expand our work into new areas. We use story - drama, narration, personal testimony - to speak to the hearts and minds of children and young people about the issues that most matter to them and most impact their lives. Presented through a Catholic lens, our programmes help pupils to navigate the complexities they experience growing up.
Our vision is a world where children and young people, alongside their teachers and parents, discover ‘life to the full’. Our mission is to nurture spiritual growth, personal development and social responsibility by sharing inspiring creative content through a Catholic lens. And our values flow from respect for the innate dignity and worth of every person, made in God’s image.
The Role
We now seek a Director of Business and Finance to join our small Senior Leadership Team and provide business leadership to the next phase of our growth. We are fortunate to have a strong business model that is underpinned by a team of 12 fantastically talented staff. Your role will be to ensure that organisational decision-making and growth is guided by strong financial thinking, principles and planning, and strategic discipline.
The Person
You will bring business leadership experience in an organisation at least of similar size and complexity, ideally in a growth context. You'll enjoy working in a rigorous but vibrant, creative culture, and will have a clear and demonstrable appreciation for the Christian and/or Catholic tradition and what it offers. This will lead to a passion for bringing the depth and richness of the Catholic vision to our culture and for helping children, young people, teachers and parents discover how to 'live life to the full'.
If this sounds like you, please see the job pack attached and consider applying. Application deadline is 14th March 2025.
We nurture spiritual growth, personal development and social responsibility by sharing inspiring, creative media content through a Catholic lens.




The client requests no contact from agencies or media sales.
Canine Partners’ mission is to change the lives of disabled people using expertly trained dogs to
improve physical, emotional and social wellbeing.
To help us create amazing partnerships, we need amazing people. Canine Partners has an exciting opportunity for a talented Disabilities Assessment Manager to join our dedicated Operations Team.
This is an incredible role at a prominent assistance dog charity where your role will be a part of our essential work that transforms lives every day.
What you will do:
This unique role sits at the heart of our organisation, where you will manage applications from people with disabilities for Canine Partners’ dogs. Your role within the applications team is pivotal to the journey for those applying for an assistance dog. Using excellent communication skills, you will manage all applications for Canine Partners' dogs from initial contact, through to assessment and decision making, ensuring collection of adequate information regarding applicants to facilitate matching with the best suited dog.
Leading a small team, you will assess applicants, lead applications panel meetings, manage our communications with applicants, support, train and manage our network of contracted Occupational Therapists. You will also oversee any reopening of our waiting list, ensuring a fair and transparent process. Working collaboratively across our operations team, you will assist our dog training and partnership teams to establish how best to support our applicants and partners throughout their application and subsequent time with our amazing dogs.
This is a fantastic opportunity to work with a wide range of people with varying conditions and disabilities, alongside our specially trained dogs. No day is the same and is perfect for someone who wants to support our clients during a key part of their journey.
What we’re looking for:
• Understanding of human disabilities and associated care needs.
• Experience in training, teaching, instructing or guiding others of all abilities.
• Highly effective interpersonal skills, using empathy and understanding to interact with a wide range of people.
• The ability to have difficult conversations and make challenging decisions.
• Physical ability or knowledge on handling large breed dogs (training can be provided).
• People management skills.
• ICT skills (MS Office etc.)
• Willing and able to learn Canine Partners’ dog handling methods and learn how to instruct beneficiaries in this handling.
• Most importantly, you will be passionate about the transformative impact that our assistance dogs provide to our beneficiaries.
We can offer you:
• 33 days annual leave allowance (inclusive of bank holidays)
• Salary exchange pension scheme (matched up to 5%)
• Charity (occupational) sick pay
• Life assurance
• Wellbeing portal
• Employee assistance programme
• Free on-site parking
• Dog friendly offices
• Flexible working hours
• Mileage expenses (45p per mile)
This role can be delivered remotely from home; however, it is essential for you to have the ability to travel in line with the requirements of the role (including travel to some remote locations). Regular travel includes spending time at our National Training Centre in Osgathorpe, Leicestershire (approx. every 2 to 3 weeks) with some national travel (South England, Scotland) to conduct assessments. Claimable expenses for business travel as required. We will provide a laptop and mobile phone for use in the role.
If this sounds like the perfect role for you, we would be delighted to hear from you. Please apply online with a comprehensive CV and supporting statement explaining how you believe you match the requirements of the role.
Please note we may choose to close this advertisement early should we find a suitable candidate or if we receive a high volume of applications. Please be assured that we contact all candidates regarding the outcome of their application, this may take longer if we receive high volumes of applications.
We recognise the benefit of diverse experience and welcome and encourage applications from all sections of the community. We are a disability confident committed employer.
Location: Homebased with regular travel
Job Type: Part time, 22.5 hours (3 days per week, flexible but must meet the needs of team and clients)
Contract Type: Permanent
Salary: £33,533 - £36,500 FTE (£20,119.80 - £21,900 pro-rated) per annum
You may also have experience in the following: Disability assessment, occupational health, Support dogs, Guide dogs, Disability support, Disability coordination, Dog Handling, Canine support, occupational therapy.
REF-220 090
We will change the lives of disabled people using expertly trained dogs to improve physical, emotional and social wellbeing.





It is an exciting time to be joining Engineers Against Poverty (EAP) with the organisation growing in its impact to improve infrastructure transparency, advocating for greater openness and integrity in climate finance, and promoting our work on green cities and infrastructure.
EAP is a leader in infrastructure and international development with strong links with development agencies, government and industry. We develop research, policy and practice in infrastructure investment, labour standards, climate change, transparency and accountability and local content in line with our mission to help reduce poverty.
The appointee will also take on for the same role for CoST, the Infrastructure Transparency Initiative – a transparency, participation and accountability programme which operates in 20 countries and for which EAP hosts its International Secretariat.
As Senior Finance Manager you will be responsible for the financial management and reporting of the organisation. You will also lead on the charity's year-end accounts ensuring that financial statements are prepared in line with the latest SORP requirements and liaise directly with the organisation's external auditors.
You will be an experienced finance professional with at least 5 years’ experience in a finance or accounting role (including at management level) and ideally in a not-for profit organisation. You will possess qualification or part-qualification in AAT/ACCA/ACA/CIMA with knowledge of UK charity accounting. You will show high levels of initiative, an ability to work with minimum supervision across a varied workload, and possess strong communication skills. Further detail on requirements of this role in the attached job pack.
Key responsibilities include:
- As a member of the senior management team, you are responsible for the management of the financial systems including producing, maintaining and managing budgets and financial management reports (including management accounts, preparation of annual accounts and other statutory reports)
- Ensure compliance with corporate and charitable law, and ensure that financial systems comply with statutory and other requirements (e.g. SORP)
- General finance management such as ensuring financial management policies and procedures are up to date, assist in the preparation of financial proposals and bids, and other responsibilities that may be required to meet the needs of the organisation.
We are a flexible employer and are happy to discuss flexible working arrangements with potential candidates. We are an international team and this is a fully remote role (with travel and in-person attendance required at meetings a few times a year likely in London, UK). We encourage applicants from a diverse range of backgrounds.
The client requests no contact from agencies or media sales.
About the role
Our passionate Regional Casework Coordinators are SSAFA’s front line of support for members of the armed forces community in need. They are the first point of contact for all beneficiaries into the Regional Office, assessing needs and allocating the case to one of our volunteer caseworkers.
You will sometimes handle complex problems from individuals who may be distressed, identifying the presenting and potential underlying needs to determine the best way to support the beneficiary. You will have ownership of cases from beginning to end, coordinating the casework process in a timely manner and ensure that the beneficiary journey is at the centre of the Service. You will have the opportunity to shape processes and procedures within the office which will lead to improvements in the service offered to clients.
To help you establish yourself in this new post you will receive excellent training and induction to SSAFA.
Whilst the post is homebased, to be eligible for this role you are required to live in the South East region, which includes:
- Berkshire
- Buckinghamshire
- Guernsey
- Hampshire
- Isle of Wight
- Jersey
- Kent
- Oxfordshire
- Surrey
- Sussex
There will be occasional travel around the South East Region and you may be required to travel at short notice for face to face meetings.
About the team
The team work remotely and pride themselves in maintaining a close working bond which ensures the smooth operation of the office. You will work closely with volunteers from the ten SSAFA branches in the South East, supporting them to administer casework for SSAFA beneficiaries. The wider support team includes a Casework Manager and a Regional Operations Support Manager.
About you
To carry out this role successfully you will have a track record of providing welfare advice in key areas such as, housing benefits, debt, disability, mobility or immigration issues. You will have knowledge of safeguarding and GDPR and experience in dealing with sensitive information and people in vulnerable situations. You will be able to provide excellent customer service by telephone, e-mail and face to face. You will have used Microsoft Office 365 to a high standard. It is important that you have experience of planning and managing your own workload, with minimal supervision.
It would be advantageous if you have an understanding of the way of life for today’s Armed Forces, veterans and their families and if you have experience of recruiting and supporting volunteers. An understanding of the voluntary sector and preferably the military charity sector landscape across the South East Region would be valuable.
About SSAFA
SSAFA, the Armed Forces charity is a trusted source of support for the Armed Forces community in their time of need. In 2023 our trained teams of volunteers and employees helped more than 53,000 people, including veterans, serving personnel (regulars and reserves) and their families.
SSAFA understands that behind every uniform is a person. And we are here for that person and their family, any time they need us and in any way they need us.
Diversity and Inclusion at SSAFA
SSAFA exists to support a diverse range of beneficiaries within the armed forces community, and we believe diversity within our teams is key to ensuring we can deliver our services effectively. We thrive on differences and believe it is critical to our success as a worldwide charity. SSAFA is proud to be an equal opportunity workplace that seeks to recruit, develop and retain the most talented people from a variety of backgrounds, perspectives, and skills. We therefore encourage applications from all genders, races, religions, ages and sexual orientations, as well as parents, veterans, people living with disabilities, and any other groups that could bring diverse perspectives to our business.
SSAFA is committed to using the Disclosure & Barring Service to ensure we, as an employer, safeguard those we serve.
No agencies please. Any unsolicited submissions from agencies will be accepted as a direct application from the candidate and no fees will be payable.
Closing date: Midnight on 20 March 2025. SSAFA reserves the right to close the vacancy early if we receive a high volume of suitable applications. As part of the selection process, you will be required to complete a verbal reasoning test and an IT assessment.
Interviews: 25 March 2025
Remote – Regular travel to the Capacity office in Liverpool, Local Trust office in London, and 3ni work in the north east, as well as client offices across the country and other sites as needed. Out of hours travel and stays away from home are therefore a feature of the role.
Closing date: Midnight, Sunday 23rd March 2025
In this role, you’ll be shaping the future of 3ni by driving forward core components of our programme. Your main focus as Senior Practice and Delivery Manager will be leading the development and delivery of our brand new consultancy offer.
3ni is a new social value partnership, bringing together policy and practice to transform neighbourhoods across the country. At 3ni, we believe that community regeneration starts from the ground up. Through research, policy and events, the national network for neighbourhood improvement, is sharing and shaping the best and next practices and helping disadvantaged communities rebuild.
The Role
The to-do lists you write and the skill sets you engage will vary. One day you might be scoping and delivering 3ni’sresearch programme, the next devising plans for growing our membership and the next working closely with our Operations Director to develop, refine and execute our business plan. You’ll also play a key role in iterating our innovative diagnostic tool Discovery, using cutting-edge data to support us to engage our key audiences. You’ll not only help us to get new partners on board, but also play a key role further engaging our existing ones, making sure they stay connected to the work we do. You’ll build strong and trusting relationships that enable us to deliver our consultancy work, securing credibility, influence and impact for our work responding to challenges facing some of our most disadvantaged communities.
What we need
You’ll be as happy in the world of policy and strategy as you are in the day to day reality of practice and delivery and can see the big picture as well as having an attention to detail and the highest of standards when it comes to producing content.
- You’ll be dealing with numbers and often complex data, and are as comfortable being immersed in spreadsheets to put together the budget and costs for a project as you are checking the interdependencies whilst putting together a GANTT chart and project management plan.
- You are a proficient and accomplished communicator. You’re as at home with the written word as you are talking through the key points of a presentation.
- You are an experienced, entrepreneurial and proactive thinker, designer and doer, who can bring creativity, critical thinking and business development skills to the role as we work together in a small 3ni team, as part the wider Capacity organisation, and with the broader ecosystem of partners.
- You’re great at mastering a brief. You’re happy wading through research reports and datasets, and are able to use your brilliant analytical skills to get to the heart of the matter and obtain the key insights and information relevant to our work.
See our job pack for a full details.
The extras
- For full time roles: 27 days annual leave (plus bank holidays). If you’re coming to us with up to 33 days annual leave, we’ll match it.
- 2 Capacity bank holidays per annum.
- Flexible working (including majority working from home).
- Free eye-tests, vouchers for glasses.
- Scottish Widows Pension Scheme, matched up to 6%.
- Funded health support including counselling, physiotherapy etc.
- Holiday buy-back scheme (up to 5 per annum).
- Team days and socials. Free lunches (yes there is such a thing).
- A great team to work with (but we would say that).
For further information please visit our portal via the apply button, where you can download our job pack and apply!
Closing date: Midnight, Sunday 23rd March 2025
Diversity Statement
At Capacity, we believe that public services should be people-centred, inclusive and accessible to everyone and our commitment to Diversity, Equity, Inclusion and Belonging (DEIB) is at the heart of this. To uphold these values, we only accept applications through our application portal. This allows us to provide a standardised process where candidates are evaluated on merit. We have implemented measures to remove unconscious bias from our process while maintaining accessibility by continuing to support a range of application formats. We are committed to continuously improving this process and welcome any feedback.
Why work for Kids Matter?
- Generous annual leave – 25 days (plus bank holidays) per year pro rata, with time off between Christmas and New Year's additional to this allowance.
- Remote working contribution – receive £26/month pro rata towards the costs of working from home and/or using a co-working space.
- Access to coaching sessions, training opportunities and our Employee Assistance Programme (a confidential support service for staff).
- Flexible working across weekdays to suit your schedule.
About us
Kids Matter is one of the UK’s fastest growing children’s charities.
Our vision is to see every child in need raised in a strong family. Our mission is to reduce the impact of poverty on children through community-based parenting programmes.
Research shows that group-based early intervention parenting groups are the most effective way to support children in need. We train peer facilitators in local churches - the largest voluntary body in the country - to run our affordable, accessible and highly effective parenting programmes, written by Clinical Psychologists. They come alongside parents and carers, building long-lasting community in addition to encouraging confidence and learning positive parenting skills.
We value difference and diversity, and we want our workplace to be built on shared values of equality and mutual trust, with team members representing the wide range of backgrounds and experiences that exist within the UK. We therefore actively encourage applications from people of diverse backgrounds and varied experiences, particularly those who are African, Afro-Caribbean, Asian or part of other minority ethnic communities, who have lived experience of the impact of low-income/low-support circumstances, and who are living with a disability or identify as being neurodivergent.
About the role
The purpose of the Fundraising Coordinator/Small Grant Writer role is to act as administrator and coordinator for all aspects of the Fundraising team, as well as working with the Head of Fundraising to research, compose and submit small grant applications (up to £10,000) using skilled writing techniques and knowledge of the culture, programmes and language of Kids Matter.
The Fundraising Coordinator/Small Grant Writer role involves:
- Supporting the Head of Fundraising in providing dedicated donor care and communications through the management, oversight and actioning of the donor thanking process ensuring all financial gifts no matter how large or small are acknowledged and thanked appropriately.
- Collaborating with the Finance Manager and Operations Administrator to ensure that all incoming donations are correctly identified, communicated and recorded in Kids Matter’s CRM system.
- Liaising with the Communications team to provide administrative support for the fundraising elements of campaign initiatives.
- Taking minutes at all fundraising meetings and distribute/action as necessary to the team.
- In conjunction with the Head of Fundraising, researching new small grant funding opportunities. Writing and submitting subsequent grant applications in a professional and timely manner.
- In conjunction with the Head of Fundraising and utilising knowledge of existing donor and grant income and potential grant opportunities, helping to plan future years’ funding pipeline strategy.
About you
Do you have excellent administration skills? Do you love writing? Can you work well in a team? Are you a Christian with an active faith in Jesus? Do you have a passion for Kids Matter’s vision of seeing every child in need raised in a strong family?
Then we would love to hear from you!
How to apply
You can apply for the Fundraising Coordinator/Small Grant Writer position by clicking ‘Apply via Website’ and completing a copy of our online application form.
The deadline for applications is 4pm on Monday 31st March. All successful and unsuccessful applicants will be notified by email.
We also ask for all applicants to submit an Equal Opportunities Monitoring Form, which will be sent to you to complete following the submission of your application. This form will be used for anonymous analysis to ensure our overall recruitment procedures are fair and transparent. It will never be viewed or used as part of the selection process. It is optional to submit this form.
If you would like any application/interview support or you need any reasonable adjustments throughout the application process, or if you would like an informal phone call to ask questions or discuss the role, please contact Katie Washington (HR & Systems Coordinator).
Please see the job pack for more details on the role and application process.
We exist to reduce the impact of poverty on children in need across the UK.



The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Radix Big Tent is the think tank of radical centre.We are a non-aligned, non-partisan registered charity, working to promote system renewal.New Capital Consensus is one of three current projects which we are running, focussed on reform of the investment system.Our other projects deal with housing and political reform but the successful candidate should expect the bulk of their time to be spent on Capital Consensus.
New Capital Consensus is a recently established coalition of independent, non-aligned, not-for-profit, academic and research organisations working to create a better investment system, to deliver sustainable UK economic growth.Our mission is to create a system of purposeful investment by connecting capital to social goals to give savers better individual and collective outcomes over the long-term.
Through research, stakeholder engagement and collaborative projects, we aim to identify and drive innovative solutions that will release private capital to drive UK business growth, tackle inequality and support a just transition.
New Capital Consensus (NCC)’s partner organisations are Radix Big Tent think tank, Finstic and Leeds University.We are incubated by the Chatham House Sustainability Accelerator.
Job Purpose:
We are seeking a proactive and creative Media Officer to enhance the visibility, reach, and impact of New Capital Consensus and Radix Big Tent. The successful candidate will be responsible for managing media relations, crafting compelling content, and executing strategic communication campaigns to engage diverse audiences, including policymakers, business leaders, and the wider public.
Key Responsibilities:
- Develop and implement media and communications strategies to promote the work of New Capital Consensus and, through it, Radix Big Tent.
- Write and distribute news releases, opinion pieces, blog posts, and social media content.
- Build and maintain relationships with journalists, broadcasters, and media outlets.
- Monitor media coverage and provide analysis on engagement and impact.
- Manage and grow digital platforms, ensuring a strong and consistent brand presence.
- Coordinate media activities around events, including press briefings, interviews, and live coverage.
- Support other staff, partners and consultants to ensure consistent messaging, taylor content for media use, and provide media training where necessary.
- Stay informed of key developments in politics, economics and policy debates relevant to the organisations’ work.
Person Specification:
Essential Qualifications & Experience:
- A self-starter, with demostratable experience and expertise in a media, communications, or public relations role.
- Strong writing and editorial skills with the ability to create engaging and persuasive content.
- Established media contacts and the ability to secure high-quality coverage.
- Experience managing social media accounts and digital communications.
- Ability to analyse and communicate complex policy and economic issues effectively.
- Excellent organisational skills and the ability to manage multiple projects simultaneously.
- Strong interpersonal skills and the ability to work with diverse stakeholders.
Desirable Skills & Attributes:
- Experience working in a think tank, policy organisation, or media outlet.
- Understanding of economic and political issues, particularly around sustainable investment and policy innovation.
- Knowledge of digital marketing and analytics tools.
- Experience producing multimedia content such as videos or podcasts.
- Creativity and adaptability in developing new communication strategies.
Location: Remote with meetings in London and York
Contract Type: Full time
Reporting To: Ben Rich, Radix Big Tent CEO
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Make an Impact: Join us as a Sale and Marketing Executive at NFER
As a Sales and Marketing Executive, you’ll play a crucial role in promoting our assessments, engaging with schools, and driving revenue growth through targeted campaigns. With a competitive salary, excellent benefits, and the chance to work with a globally respected charity, this is your opportunity to make a lasting impact.
Salary: £30,000–£34,000 per annum (non-negotiable)
Annual Leave: 30 days plus 4 paid closure days and bank holidays
Pension Contributions: 10% employer contributions
Family Support: Enhanced maternity/parental leave and paid compassionate leave
Flexible Working: Hybrid setup with 1 day a month in Slough office, full-time (35 hours). Also open to flexible working from day 1 including compressed hours and job share.
JOB DESCRIPTION
As a Sales and Marketing Executive, you’ll be at the heart of our collaborative Product Marketing team, working together to engage schools, build lasting relationships, and promote our assessment solutions. You'll be part of a supportive and motivated team that shares ideas, celebrates successes, and works towards a common goal.
This role is perfect for someone who thrives in a team-oriented environment, is eager to drive revenue, and enjoys building strong customer relationships while delivering creative and effective marketing campaigns.
Key Responsibilities:
• Support sales activities – engage with schools, provide quotes, and manage customer queries.
• Drive marketing campaigns – create compelling content, manage social media, and optimise digital channels.
• Coordinate events – organise webinars, school engagement activities, and product launches.
• Analyse market insights – use data to refine strategies, improve engagement, and enhance product positioning.
• Maintain compliance – ensure GDPR and ethical marketing standards are met.
PERSON SPECIFCATION
Essential Skills and Experience:
- Experience in sales and marketing, preferably within education or a related sector but not essential.
- Strong communication and writing skills – you can create engaging content for diverse audiences.
- Excellent organisational skills – able to manage multiple tasks and prioritise effectively.
- Confidence with digital platforms – social media, email marketing, Google Ads, and CRM tools.
- Analytical mindset – comfortable working with data and reporting on campaign effectiveness.
Other roles you may have experience of include: Sales executive, Marketing executive, sales and marketing coordinator, CRM executive, junior marketing officer.
WHY NFER?
At NFER, we are recognised globally for providing trusted research, resources and insights that drive meaningful change. By joining us, you’ll contribute to a mission that prioritises impact over profit, working in an environment where collaboration, flexibility, and inclusion are valued.
What we offer:
- A supportive and inclusive workplace culture.
- Opportunities to develop your skills and advance your career.
- Flexible working arrangements to support work-life balance.
- The chance to make a real difference in the education sector.
APPLICATION PROCESS
We are reviewing applications on a rolling basis and encourage you to apply early. Shortlisting will commence from 17th March 2025.
We are committed to creating an inclusive and accessible recruitment process. If you require any adjustments or accommodations at any stage, please don’t hesitate to contact us. We’re here to support you and ensure a positive experience. For further details, please review the Job Information Pack.
If you’re ready to bring your skills and passion to a role that makes a difference, we’d love to hear from you. Apply now and start your journey with NFER.
The client requests no contact from agencies or media sales.