Children Advocate Jobs in Manchester
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Cord
Cord is an international charity working to make peace a reality where people don’t have the freedom to exercise their rights. We work to build the relationship between those in power and local communities.
We believe that people flourish when all parts of society work together. Peaceful relationships make that possible. The simple act of talking begins a journey of growth which transforms mistrust, includes the excluded and turns adversaries into allies.
Cord operates in eight countries and implements programmes in the following areas:
- Empowering Women & Girls
- Accessing Fundamental Freedoms
- Climate & the Environment
- Economic Empowerment
- Supporting Stronger Societies
We are a small, committed team who love working together to make a huge impact. If you like the sound of us, then take a look at the recruitment pack and come and join our team!
About the Role
Are you someone who is passionate about seeing positive change in our world? Can you bring knowledge and creativity in designing innovative and effective peacebuilding programmes?
We are looking for someone to support our programmes and institutional fundraising with excellent writing skills, who is passionate about addressing the root causes of and inequalities caused by conflict. You will be someone passionate about the work Cord does and who can bring technical institutional funding expertise alongside peacebuilding knowledge to our small and committed team.
In this role you will lead the development of new programmes and institutional funding bids in line with Cord’s peacebuilding approach and 5 main programme areas. You will manage proposal submissions to Cord’s key donors such as the EU, US State Department, GIZ, SDC, UN Peacebuilding Fund etc. You will be working closely with country teams to design and write proposals based on strong project designs developed in partnership with our local partners.
The role will also operate at a strategic level by managing Cord’s relationships with key donors and shaping how Cord communicates about its programmes and the added-value that Cord brings.
If you like what you read and are passionate about real and lasting change, come and join us and be part of the Cord story.
To apply please send your CV and covering letter explaining your interest in the role and how you fulfil the role requirements.
Please ensure that your address/location is stated on your CV or cover letter.
The client requests no contact from agencies or media sales.
Do you want to make a real difference in the lives of survivors of sexual violence? An exciting opportunity has arisen for an exceptional professional to lead Greater Manchester Rape Crisis.
The Board is seeking to appoint a new CEO to lead the organisation and to provide strategic direction for its staff, volunteers and supporters. You will have effective and comprehensive leadership, management and communication skills, with experience of leading high performing teams. You will be a confident communicator and ambassador for GMRC.
If you have a strong empathy with this area of work; if you value integrity, compassion and teamwork; if you want to work in an inclusive and nurturing environment; if you have a feminist understanding of sexual violence and knowledge of the causes and impact then this could be the next career challenge for you.
Closing Date: Friday 14th February 2025 at 12 noon
Hours: 35 per week with the possibility of hybrid working
Annual Salary: PO7-PO8 starting at £52,805 - £56,073
Interview dates: TBA
FIXED TERM CONTRACT FOR 12 MONTHS WITH POSSIBILITY OF EXTENSION SUBJECT TO FUNDING
PLEASE NOTE this role is restricted to female applicants under the Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010)
It is a policy of Greater Manchester Rape Crisis that ex-service users have a waiting period of six months before applying for any posts as a paid employee.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
Location: To cover primarily the South Yorkshire & Humberside area
Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South Yorkshire & Humberside area.
Deadline for applications: 31st January 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Early February
Start date in role: Mid to late March
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
What we offer:
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A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year)
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Birthday day off
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Enhanced sick pay and compassionate leave
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Death in service benefit
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Pension
-
Employee Assistance Programme
-
Flexible working
-
A rewarding role with purpose
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Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
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frontline support service experience
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a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
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experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
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research and advocacy skills – you will reach out to other organisations to support your cases where required
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competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We are happy to receive 'cover letters' in a different format if you would prefer to send a video to tell us about yourself.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Location: To cover the Dorset, Avon and Somerset, Gloucestershire and Wiltshire area
Working pattern: Remote work with frequent travel required. You will be expected to deliver a face-to-face service to clients in their own home or safe meeting place within the South West area.
Deadline for applications: 31st January 2025 (we reserve the right to close this vacancy early if we receive a high volume of applications)
Interviews to be conducted: Early February
Start date in role: Mid-late March 2025
Rare opportunity: Help those affected by road crashes and create lasting change with Brake, the renowned road safety charity.
Who we are: Brake has been supporting victims of road carnage since 1995, and we're on a mission to prevent future collisions. Every 20 minutes, someone is killed or seriously injured on our roads, impacting lives profoundly.
Join our team: We're expanding our National Road Victim Service and need a dedicated caseworker to join our dynamic, compassionate team. Your role will involve delivering world-class support services to those at their most vulnerable.
Not your average job: This isn't a 9 to 5. You could play a significant part in rolling out trauma-informed support services nationwide. Make a real difference in the lives of those affected by road crashes.
What we offer:
-
A generous 35 days of annual leave (including bank holidays and 3-day shutdown period between Christmas and New Year, pro-rata for part-time working patterns)
-
Birthday day off
-
Enhanced sick pay and compassionate leave
-
Death in service benefit
-
Pension
-
Employee Assistance Programme
-
Flexible working
-
A rewarding role with purpose
-
Be part of a skilled, friendly team with an engaged Board of Trustees
Who you are: We need passionate, self-starters with a background in providing high-quality emotional support and advocacy. Your experience in roles within the police, criminal justice, counselling, caseworker or health and social care sectors could make you an ideal candidate.
Specifically seeking candidates with:
-
frontline support service experience
-
a full, clean UK driving licence, access to your own transport and are willing to use it for work purposes (we reimburse travelling expenses)
-
experience supporting people who have suffered sudden bereavement or working with those with heightened vulnerabilities.
-
research and advocacy skills – you will reach out to other organisations to support your cases where required
-
competent IT skills for remote work
Join our mission: Your greatest reward will be knowing you've made a positive difference in someone's recovery from psychological trauma.
About us: Brake is passionate about creating an inclusive workplace that values diversity. We welcome your application whatever your background or situation. We particularly welcome applications from those who are part of the global majority, the LGBTQIA+ community or disabled. We are proud to be a disability confident employer. We don’t want you to ‘fit’ our culture, we want you to enrich it. So, if you have a passion for making a difference and share in our vision for a world where no one is killed on our roads, we would love to hear from you.
Apply now: If you're up for a new challenge and have the skills, apply now.
Not for traffic offenders: Due to the nature of our work we can't accept applications from traffic offenders. Candidates will be asked to disclose whether they have any unspent points on their licence at interview.
A DBS check is required due to the sensitive nature of our service.
Join us today and be part of the solution!
We welcome cover 'letters' in a different format if that suits you better, feel free to send us a video instead.
We work to stop road deaths and injuries, support people affected by road crashes and campaign for safe and healthy mobility for all.
The client requests no contact from agencies or media sales.
The Ripple Pond supports adult family members of physically and/or psychologically injured British Armed Forces personnel and veterans.
We value your individuality, skills, professionalism, and passion for making a difference in this role.
We don’t measure candidates by age, gender, background, accent, community, sexual orientation, or heritage.
We understand that few people will arrive fully equipped to meet every requirement of this role on day one.
What matters is that you are an excellent communicator- someone who listens well, manages time effectively, and demonstrates resilience.
You must be comfortable discussing challenging topics, this includes facilitating conversations around issues like addiction, mental health, suicide, menopause, domestic abuse and the complexities of family life.
Please note: The Ripple Pond is more than a charity - it’s a dynamic, supportive community that transforms lives. We thrive on care and exceptional communication, and we need someone who shares these values.
Key Responsibilities:
- Onboarding new Members (service users), understanding their needs, and providing tailored support.
- Delivering services primarily online/remotely, with occasional travel for networking, building partnerships, and attending events or meetings.
What We Offer:
As an organisation committed to accessibility, inclusion, and social mobility, we’ll support your well-being and professional development throughout your employment.
However, this role is intensive. Success requires inner strength, adaptability, and mental resilience.
Encouragement to Apply:
We view applicants as well-rounded individuals. If this role resonates with you but you’re concerned about gaps in your CV, qualifications, or experience, we encourage you to apply. We care about your potential as much as your background.
NOTE: Please ensure your covering letter explains how you meet the roles requirements as outlined in the Job Description and Person Specification Document (Attached)
• Applications close: Sunday 2nd February
• Short-Listing 3rd-4th February
• Online Interviews (via MS Teams): Thursday 6th February
Supporting adult family members of physically or psychologically injured British Armed Forces personnel and veterans
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Charisma is working in partnership with Guide Dogs to appoint their new Director of Guide Dog Service. Guide Dogs, the world’s largest assistance dog organisation, offer a wide range of services to support people living with a vision impairment. Their expert staff, dedicated volunteers and life-changing dogs help people with sight loss to live actively, independently, and well.
This senior leadership role helps people with sight loss to live the life they choose through the direction, delivery and development of the guide dog service. The postholder will cultivate a high-performance culture, and will be accountable for strategic oversight of breeding, puppy raising, dog training, creating/supporting partnerships, rehoming, and dog health to ensure the provision of a high-quality service that meets the needs of service users, and brings strategic goals to fruition.
The successful candidate must be able to demonstrate the following:
- Substantial track record of leadership at senior management level (or equivalent) in an organisation of comparable size and complexity.
- Experience of long-term service or operations planning to meet strategic objectives.
- Evidence of successful financial management.
- Track record in supporting organisational change, influencing, building and sustaining relationships to achieve results.
- Comprehensive knowledge of safeguarding regulations.
- An in-depth understanding of customer relations.
We are seeking a dynamic, inspiring and influential individual, able to serve as a role model for the organisation, displaying integrity and confidence. Experience of, and commitment to, continuous organisational improvement and the ability to act as a change agent will be essential.
For more information, please contact Katherine Anderson-Scott, Associate Director, Charisma Charity Recruitment. Your application should be submitted through the Charisma website and include your CV and supporting statement.
We welcome and encourage applications from people of all backgrounds. We do not discriminate on the basis of disability, race, colour, ethnicity, gender, religion, sexual orientation, age, veteran status, or other category protected by law.
Location: Homebased with frequent travel to all Guide Dogs sites
Closing date: 19th January 2025
Charisma vetting interviews must be completed by close of play on the 27th January.
Interviews with Guide Dogs to commence w/c 10th February 2025
We are looking to recruit a Mental Health Project Worker who will be based at our Cornerstone Day Centre, a community centre for people who are homeless or at risk of homelessness. The project worker will actively promote and support the aims and objectives of the Cornerstone Health Hub and the Cornerstone Homeless Mental Health Project.
The Mental Health Project Worker will help to develop the service as a psychologically and trauma informed service, focusing on achieving mental health outcomes establishing positive, effective links and referral pathways with mental health services. You will work in the drop-in identifying people in need of mental health interventions, recognising when mental health is deteriorating, or urgent treatment is needed and will take appropriate action.
You will have a strength-based approach and experience of working in a community mental health setting with people who have complex needs and will contribute positively to the multi-disciplinary team.
Additionally, you must be a mental health nurse or have an equivalent professional mental health qualification along with excellent communication skills, good IT and administration skills with knowledge of effective mental health interventions and referral pathways.
The hours of the role are flexible but to be worked with the core working hours, 9am – 5pm Monday to Friday.
If this sounds like the next step you are looking for and you would like to work in a service passionate about supporting people to improve their mental health, then we would love to hear from you!
CRM Technician
These are exciting times for the charity, and we have an excellent opportunity for a flexible and professional team player with outstanding communication and interpersonal skills and a strong customer service ethic to join the Customer Relationship Management (CRM) Team, as a CRM Technician.
Position: CRM Technician
Location: Remote (onsite attendance in Sidmouth currently anticipated to be 2 days per month)
Hours: Full-time, 35 hours per week, 08.30-16.30, Monday-Friday
Salary: £33,082 per annum
Contract: Permanent
Closing date: Tuesday 28th January
About the Role
As CRM Technician, you will provide support and development for the CRM database (currently Blackbaud CRM) for end-users in the UK, Ireland and Europe, and will support users by facilitating efficient data capture, processing, manipulation and reporting on fundraising activities.
Your principal duties and responsibilities will include:
- Providing support for all aspects of CRM to all end-users, particularly focusing on requests for data and reports and logged faults.
- Developing, building and running data processes required by end-users using a range of external data tools and inbuilt database features, writing clear end-user guides to document new work procedures.
- Providing advanced and specialised training to end-users of the system throughout all charity locations, including UK, Ireland, Europe and Advocacy.
- Creating and performing housekeeping routines and data cleansing based on trouble shooting and error correction to ensure the integrity of the database and inform evidence-based decision making by the wider fundraising team.
- Running the time critical task of ensuring bi-monthly Direct Debit payments are reconciled and imported accurately to the CRM database, providing an accurate portrayal of generated income for Management Accounting processes.
- Using the CRM database to provide accurate data to support fundraising activities.
- Maintaining expert working legislative knowledge advising colleagues across the organisation and implementing procedures for GDPR data compliance, ensuring that legal obligations are adhered to in relation to data protection and gambling legislation.
About You
With experience of working with databases and spreadsheets, you will have a high level of data protection/GDPR knowledge and meticulous application.
You will also have experience of:
- Complex data exports & imports and of compiling complex reports using ETLs & report builders, data visualisation tools (such as PowerBI) and analysis and interpretation tools (such as KNIME).
- Maintaining high level of accuracy and attention to detail whilst working in a busy team.
- Communicating complex data issues clearly.
What you get in return…
- Competitive pension.
- Life assurance.
- 31 days holiday (including Bank holidays), rising to 34 with each full year of service.
- Wellbeing team.
- Recorded Pilates classes.
- Long service awards.
- Healthshield plan
- Free parking.
- Subsidised restaurant and shop.
About the Organisation
The sanctuary is one of the UK’s largest international animal welfare charities, currently supporting projects in over 35 countries worldwide, working for a world where donkeys and mules live free from suffering and their contribution to humanity is fully valued.
The Charity is a Disability Confident Employer, committed to safeguarding and promoting the welfare of vulnerable people (children and adults) and expects all staff and volunteers to undertake this commitment. Applicants will be subject to safer recruitment processes, including an application for a Disclosure and Barring Service (DBS) check where required for the post.
You may also have experience in areas such as CRM, Salesforce, CRM Support, Salesforce Support, CRM Officer, Salesforce Officer, CRM Administrator, Salesforce Administrator, Database Administrator, CRM Support Officer.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
Macular disease is the biggest cause of sight loss in the UK, with around 300 people diagnosed every day. The Macular Society is the only charity determined to beat the fear and isolation of macular disease with world class research, and the best advice and support.
To support people affected by macular disease now, the Macular Society provides a range of support, information and services. Our research programme is focused on finding new treatments and a cure to beat macular disease forever.
We are seeking someone who can help our regional managers recruit, train, develop, and support local Macular Society services and volunteers. The candidate needs to have an open and collaborative approach and the ability to multitask and prioritise multiple projects and work streams.
If you feel you have the above attributes, then we would love to hear from you.
In return, we provide a great working culture and offer flexible working options, 26 days annual leave, the ability to buy or sell annual leave, supportive family policies, and a 6% pension contribution.
We are an equal opportunities employer, and we welcome applications from all suitably qualified persons.
This role is predominantly home-based; however, travel may be required across the North of England and occasionally to Andover in Hampshire.
The client requests no contact from agencies or media sales.
Part Time (21 hours) Learning and Development Officer. Aligned to East Anglia District
Are you passionate about helping to further the mission of our churches, circuits and districts? Are you an excellent facilitator and educator? Do you have imagination, creativity and a pastoral heart for understanding rural communities and those living on the edge? If you are, we would like to hear from you. As an experienced professional with a proven track record in learning and development, you will be part of the GB-wide Learning Network of the Methodist Church, encouraging and resourcing life-long learning.
This position is aligned to the East Anglia Methodist District and will work with circuits and churches in rural, coastal and urban settings. The role includes a wide range of learning and development activities within the life of the church. These are aimed at supporting, encouraging and inspiring the church in living out ‘Our Calling: to respond to the gospel of God’s love in Christ and to live out its discipleship in worship and mission’. The Learning Network works primarily with lay and ordained church leaders, equipping them as they in turn seek to equip all God’s people.
As the successful applicant aligned to the East Anglia District, you will work with other team members across Learning Network and the wider Connexional Team, to support, encourage and inspire Methodist people in all aspects of their calling as together we seek to be an inclusive, justice seeking, evangelistic and growing church.
About you
The role includes:
enabling, equipping and resourcing through preparation, delivery and evaluation of a wide range of contextually relevant learning and development activities, events and initiatives, both for onsite and online contexts;
supporting circuits in exploring vision and developing mission plans;
facilitating effective and potentially transformational conversations on a variety of subjects;
helping churches in their commitment to support the Church’s aspiration to be inclusive, justice seeking, evangelistic and growing;
working collaboratively with colleagues to plan, develop and review learning and development programmes;
contributing your particular gifts and experiences to enhance learning and development across the connexion
a requirement to travel, and work during some evenings and weekends
a requirement to live within the East Anglia District of the Methodist Church
a requirement to be a member of a church in good standing with Churches Together in Britain and Ireland or equivalent.
Key skills include:
Building good relationships with the Districts and with individuals and communities across the church and beyond;
Good communication (including digital mediums), planning, organising, and leadership skills;
An understanding of safeguarding;
Supporting adult learners;
Theological thinking and the ability to facilitate others in developing theological conversation;
The ability to work with people across a broad demographic;
Flexible and creative approach.
You will have significant experience in offering learning and development support and theological reflection in a relevant context.
Our Culture, Values and Benefits
Thank you for considering joining our inclusive and welcoming team that strives for excellence and values employee wellbeing.
We value and support all those who join our team through a positive work-life balance augmented by generous annual leave (plus an extra 3 days over Christmas/New Year), annualised hours and a Wellbeing Adviser service. We offer a generous occupational pension scheme, where the Methodist Church will pay double the employee contribution up to a maximum of 16% employer contribution.
The Methodist Church is an inclusive and supportive employer. We are actively committed to encouraging applications from people of all backgrounds. We welcome applications from people of Black, Asian and other Minority Ethnic groups. We also welcome applications from people living with disabilities.
The successful applicant will be required to live within the geographical area of the East Anglia Methodist District and will be expected to travel for work purposes.
Closing date: 15 January 2025
Interviews to take place on: 3 February 2025 in Thetford
N.B. We reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
The calling of the Methodist Church is to respond to the gospel of God's love in Christ and to live out its discipleship in worship and mission.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About Gaddum
At Gaddum, we treat everyone as individuals. We really get to know those we help, understanding their world to offer a range of support that’s right for them. Our promise of tailored support is made possible by our breadth and depth of knowledge, through our unwavering commitment to the local people of Greater Manchester. Our experience listening to generation after generation, for nearly 200 years, has taught us the importance of considering not just the individual but also the relationships around them. Our innovative approach means we can not only build resilience, but identify further risks, providing preventive support now and in the future. At Gaddum, we believe that by supporting individuals we ultimately help support entire communities. Our aim is to empower and enhance the lives of the people we exist to support.
About the Accelerating Reform Fund
The Accelerating Reform Fund is a new initiative which aims to transform social care services, making them more responsive to the needs of the community. It is a national programme, with 42 regions allocated to have their own projects. Greater Manchester is one of the ARF regions. The ARF has a particular focus on unpaid carers aims to boost short-term breaks for carers and improve hospital discharge processes. This work is made possible by Department for Health and Social Care grants. As an organisation, Gaddum has supported and collaborated with unpaid carers for many years, so we’re excited to bring our experience to the table. This role will be based in the Manchester team working to improve hospital discharge processes for Carers and will be based in one of the three hospital sites in Manchester (North Manchester General, Manchester Royal Infirmary, Wythenshawe Hospital)
Job Summary
To develop and ensure safe discharge planning and information for unpaid carers. To embed procedures to raise awareness of the needs of carers in a secondary care setting, working in partnership with the discharge and enablement teams. To empower carers to be involved in the discharge process.
Job Purpose
The purpose of this role is to support the early identification and referral of carers, ensuring they receive timely and appropriate support to meet their needs. The role focuses on enabling faster, safer, and smoother hospital discharges by addressing carer-related issues and providing clear referral pathways for hospital staff, acting as a critical link between secondary care and community services. By fostering collaboration with hospital staff and local services, this role contributes to the prevention of carer breakdown, reducing the risk of hospital readmissions and ensuring a seamless transition from hospital to home.
The client requests no contact from agencies or media sales.
Service Delivery Manager
Location: Thames Valley with the ability to travel
Hours: 30 hours a week (4 days)
Salary: £40,000 pro rata
Contract: Permanent
Hope After Harm is an established, registered charity, delivering a range of support services to those who are vulnerable or at risk of exclusion. We want to see a society where everyone feels safe and can thrive, regardless of who they are and where they come from. We enable adults and young people in their journey to recover from harm and trauma. Through support, advocacy and education we empower people to rebuild their lives and reclaim their future.And we inspire others to do the same, creating safer, more inclusive communities.
Role Description
You will be managing two of our flagship programmes, one supporting Young People through mentoring and Restorative Justice interventions and the other supporting Families who have experienced “The Knock”*. Your commitment to excellence in delivery alongside embedding lived experience in our service delivery model will ensure that deliver an outstanding service o are clients as well as meeting funder expectations. You will be comfortable working with and promoting our services to a wide range of people as well as being happy to get hands on with delivery if required.Your passion for what we do and your commitment to taking an anti-discriminatory, trauma informed approach will inspire the teams that you manage. And you will share our commitment to wellbeing in the workplace and demonstrate this in the way that you support your team in their work. You will be an important member of our senior management team taking a leadership role in the charity with a commitment to making Hope After Harm a great place to work.
Responsibilities
- To deliver services and to develop them building on best practices in a way which supports the strategy of and is aligned to the values and vision of Hope After Harm
- To manage service delivery contracts including budget management and working to achieve all operational targets and outcomes agreed with the funders
- To ensure the needs of service users are always at the heart of our services
- To oversee all aspects of services and their implementation of the project in line with funder requirements
- To implement a Quality Assurance System and establish and manage systems and information to ensure the provision of data, maintenance of records, effective referral systems and case management and monitoring systems
- To work strategically as part of the senior management team at Hope After Harm – providing leadership to the organisation, role modelling our values and our vision and supporting our strategic thinking.
- To develop a strategy for the recruitment, training, retention and supervision of volunteers to support delivery
- To develop and maintain effective working relationships with key partners and stakeholders
- To oversee recruitment, management and motivation of all the new service staff including the performance management of staff and volunteers
- To promote the services across the Thames Valley and beyond; to improve the reach of the service, to raise awareness to victims, and to increase the take up of the service by our beneficiaries and paying customers.
- To integrate with other service delivery partners in the sector, share best practices and continue to deliver an individually centred service meeting the needs of those seeking help
- To collaborate internally to build consistency and best practice in the programme delivery approach at Hope After Harm.
Skills, Knowledge and Abilities
Essential
- Sound professional knowledge of a casework approach to working with clients to cope and recover, including evidenced based models of casework interventions
- Knowledge of working with Young People to deliver successful outcomes
- Basic knowledge of restorative justice work
- Understanding of and skills in Change Management
- Skilled at partnership working and building relations between agencies and workers from different backgrounds and an ability to work effectively with partners at a senior level
- Excellent management and team leadership skills, including being an effective motivator for both staff
- Commitment to and aptitude for performance and line management with a real commitment to workplace wellbeing and understanding of what that means in practice
- Knowledge of risk management and safeguarding issues
- Knowledge of best practice in relation to the recruitment, training and support of Volunteers
- Understanding of Quality Assurance and commitment to continuous improvement.
- Excellent presentational and training skills
- An ability to communicate clearly, both orally and in writing
- An ability to produce, analyse and apply both hard statistical data and qualitative information to performance management
- Good contract management and budget management skills
- Knowledge of multi-agency referral mechanisms and working jointly to safeguard individuals
- Experience in a managerial role or a L5 management qualification
- Flexible thinker with a concern to promote positive change and innovation in service delivery
- An ability to demonstrate commitment to anti-discriminatory practice and a trauma informed approach
- Ability to work at pace, absorb pressure and keep to tight deadlines
- Commitment to Continuous Professional Development and learning for yourself and others
Other
- Experience of working within the Criminal Justice System and in particular engaging with police forces
- Required to travel within and outside of Thames Valley on occasions
- “The Knock” is the experience a family goes through when a family member is arrested for online child pornography offences. The effect of this on the partner/parent can be deeply traumatising and Hope After Harm offers support to the partner/parent of the family member who has been arrested.
The closing date for applications is: Friday 14th February 2025 at 17:00hrs
Interviews (Virtually): TBC
Thames Valley Partnership trading as Hope After Harm is an equal opportunities employer; the aim of our policy is to ensure no job applicant, employee or worker is discriminated against either directly or indirectly on the grounds of race, colour, ethnic or national origin, religious belief, sex, marital status, sexual orientation, gender reassignment, age or disability. We do not disbar applicants with criminal convictions and are mindful of the requirements of the Rehabilitation of Offenders Act, 1974.
The Operations, Fundraising and Communications Manager will:
- Manage the internal operations of the organisation and ensure that the Board of Trustees meets its legal obligations.
- Manage the external profile of High Peak Community Arts, in order to maintain and increase the sustainability of the organisation, through increased visibility and income streams.
- Take joint responsibility with the Board of Trustees and the staff team for the ongoing development of the organisation.
The client requests no contact from agencies or media sales.