Chief Operating Officer Jobs in TW15 3RE
With 1 in 5 children struggling with their mental health, our surf therapy intervention is needed now more than ever. We transform the lives of children struggling with depression and anxiety. Through our 6 week course we help them to feel calm, confident, to have positive thoughts about themselves, to have higher self esteem and trust in others. We work with over 2000 children and young people across the UK every year and have reached over 14,000 over the past 14 years.
It is an exciting time to join the charity - we have a new CEO in post who has plans to take this charity to new heights - reaching even more children than ever before and we need an experienced fundraiser who can help us achieve that vision. Working as part of a small fundraising team you will have the ability to really make a substantial difference.
The role is advertised as 15 hours however there is the hope that this will end up being increased in the not too distant future. We will consider candidiates working remotely but for those based near HQ (Newquay, Cornwall) you will be able to join in with our pre work swims/paddles/coffee on the beach and our Bring and Share lunches! Please do not feel like you need to be a seasoned surfer for this role - the majority of the non delivery team are also not surfers!
Candidates are welcome to submit their CV and a covering letter or fill in the application form available on our website or on this advertisement
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Who are Guts UK Charity?
People are suffering. People are dying. All because of a lack of knowledge about our guts.
Guts UK is the only charity that covers all of the digestive system, from ‘top to tail’ covering the gut, the liver and the pancreas. Guts UK works actively and collaboratively with other charities. However, with our own limited resources, we choose to focus particularly on the conditions that have no other specific charity or voice - those illnesses that really are underserved such as pancreatitis, diverticular disease, irritable bowel syndrome (IBS), childhood gut and liver disease and digestive cancers.
Our vision is a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support that they need.
Overall Purpose of the Head of Research
- To lead the delivery of the charity’s strategic research aims including managing and further developing Guts UK’s grants programme, managing our small research team, working with research partners and networks to raise awareness of our work and outcomes, further develop impact, and continue to develop and embed patient and public involvement (PPI) in our research.
- To drive new initiatives and develop and deliver tactical plans for the Research team which meet our strategic objectives.
- As a member of the charity’s senior leadership team, to contribute to the leadership, planning and delivery of strategic initiatives and the wider development of the charity.
Who we’re looking for?
As a small but growing national charity, we punch above our weight including our research programme where we invest directly and in partnership with other organisations. We are looking for an experienced healthcare research manager who is looking to take their next career step including a move to senior leadership role. With the support of our CEO, SLT, and the Board Research Strategy Committee, you will take ownership of this portfolio, further develop and successfully delivery research strategy, and develop our research investment and impact.
We currently have a small Research team, so while this role requires strategic thinking and leadership, similar to charities of our size you will need to be someone who relishes multi-tasking and isn’t afraid to roll their sleeves up to things done. In the long term we are targeting significant growth in our research portfolio, and therefore our team, and so the role will develop and evolve.
So, if you know the medical research landscape, are experienced in research grants management, enjoy working with others and building professional partnerships, have a passion for patient voices and don’t mind getting stuck in – this role could be just what you’re looking for.
Location
We have offices in London and Huddersfield which are easily accessible by road orpublic transport. We support hybrid working but attendance in one of the offices [dependent on your location] is required on an average of 2 days per week. If you are interested in the role but have queries about office-base requirements, please contactus to discuss.
Please see the attached detail job pack for further information and how to apply.
Our vision is of a world where digestive disorders are better understood, better treated and everyone who lives with one gets the support they need
The client requests no contact from agencies or media sales.
This is an opportunity to join Refuge as the Director of Service Delivery, providing leadership on all aspects of service delivery and survivor engagement.
Refuge is the largest domestic abuse organisation in the UK. On any given day our services support thousands of women and their children, helping them to overcome the physical, emotional, financial and logistical impacts of abuse and rebuild their lives.
Do you have significant experience of leadership in the field of domestic abuse combined with experience of running a large strategic business unit or department? If so, this is an exciting opportunity to join our senior leadership team, acting as trusted advisor to the CEO and Board on the formation, development and application of policy and strategic decisions relating to Service Delivery.
To be successful in this role, you will have an understanding of housing management and relevant legislation, a strong track record of influencing and giving professional advice to senior colleagues, and experience of leading and directing in crisis situations where there is a risk to the safety of staff and service users.
You will be rewarded not only through a competitive pay and reward package, but through the ability to grow and develop alongside hundreds of inspiring colleagues at all levels across Refuge dedicated to the important work that we do.
This post is restricted to women due to the nature of the role. The Occupational Requirement under Schedule 9 (part 1) of the Equality Act 2010 applies.
The client requests no contact from agencies or media sales.
We deliver rapid and sustained outcomes in our Early Years’ service by working with parents and children together. Empowering parents to feel resilient and confident in meeting the needs of their child leads to aspirational, informed choices creating a positive and successful step into primary education. Our schools and Post-19 service have a specialist curriculum that ensures sustained success beyond the age of 25, setting children and young adults up with the skills and independence to lead a life of their choosing. By teaching them the academic and life skills they need and through the promotion of a happy, caring environment, we nurture the confidence, independence and self-belief to enable them to make the most of the next stage of their life or education. We also work more widely, activating networks and building local capacity with our solution focused Outreach team. Our unique BeyondAutism Fast Responder® service works at the point of crisis to change the national picture and reduce school placement breakdown
Main duties
Form a close working relationship with the Marketing and Finance teams
Lead the development and delivery of the Outreach Services strategic plan
Take overall control of the delivery, development and quality standards of the Outreach Services – BeyondAutism Fast Responder®, Outreach and Training Meet sales targets
Ensure that the Outreach Services impact measures are robust, compliant and support current activities and future growth
Take a lead role in the promotion of BeyondAutism’s Outreach Services Development and strategy
Develop and deliver the Outreach Services strategic plan in line with the organisational strategic objectives
Market and stakeholder analysis – contribution to and evaluation of options as charity develops, monitor progress
Manage the resolution of Outreach Services’ customer complaints and concerns, increasing the positive reputation and profile of BeyondAutism
Grow the national BeyondAutism Fast Responder® network Finance/budget Achieve sales targets Ensure appropriate reporting of sales to the CEO and COO Overall responsibility for achieving the Outreach Services annual budget Set and monitor KPI’s
Reporting and monitoring
Weekly reporting of enquiries and conversion to service delivery
Monthly reporting of complaints, concerns and satisfactions to inform organisational learning
Monthly reporting to SMT High level summary reporting for presentation to the Board of Trustees Reflect and present information in appropriate formats for internal and external use Administration and relationships Ensure that an accurate and up-to-date CRM is maintained
Ensure the conversion time from enquiry to signed service level agreement does not exceed 21 days
Ensure service level agreements are signed within 14 days of issue and that the service is deliverable, maintaining the highest quality standards.
Ensure the services provide high quality proposals, assessments and service level agreements to stakeholders Safeguarding
To act as DSL and ensure that all children are kept safe, and that staff are confident to follow safeguarding procedures Adhere to all health and safety policies and procedures and be responsible for ensuring all Outreach Services staff receive health and safety training
Ensure risk assessments are in place, and that training for team members is in place – specifically in relation to Lone Working People
Lead, develop and support the Outreach Services team to ensure KPIs are achieved
General responsibilities
To represent BeyondAutism at external training, conference and exhibition events To understand, adhere to and actively implement all the policies and procedures of BeyondAutism
To safeguard children and vulnerable adults at all times
To undertake training as required Assist with other work, events and projects as needed
Any other duties that the CEO may reasonably require About the role
Age UK is offering an exciting opportunity for a Strategic Change Manager to support local Age UKs to maintain and enhance their strategic positioning, financial sustainability, and governance.
This role will provide support to both individual and groups of local Age UKs in relation to organisational development, significant strategic change, contingency planning, and crisis management. Support will need to be provided in a timely, focused, and impactful manner.
The Strategic Change Manager will work closely with senior stakeholders across the Network to develop and implement robust project plans, take a proactive approach to challenges, and ensure the continuity of high-quality services and support for older people.
The role will have responsibility for overseeing a small team of Network & Engagement Managers whose focus is to develop and maintain strong relationships with Chief Officers and Chairs of local Age UKs.
Please see role description for full responsibilities.
Salary advertised is reflective of a hybrid/London contract, a blend of home working and working from our central London office.
This role may also be considered as a home-based contract - salary £52,326 - £57,834
There is a requirement to travel to sites across the Age UK Network, when required.
Age UK Grade 4L (or 4N)
Must haves:
- Excellent understanding of the policy and legislative environment in which Age UK services operate, current and future issues in the charity sector, governance, and legal framework and how it translates into reality.
- Knowledge of the role of statutory, voluntary, and private sectors in relation to service provision for older people.
- Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
- Excellent influencing, negotiation, and persuasion skills to enable the delivery of positive solutions when working with local Age UKs at times of organisational stress.
- Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships internally and externally at all levels.
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands, and work calmly and confidently under pressure.
- Proven ability to work collaboratively with others to find creative and innovative solutions.
- Proven ability to analyse complex information and make decisions and formulate recommendations quickly, communicating information clearly and accessibly.
- Demonstrable knowledge and application of project and change management methodologies.
- Experience of developing and managing teams.
Great to haves:
- Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations.
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.
Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.
Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert at any time.
Age UK politely requests no contact from recruitment agencies or media sales. We do not accept speculative CVs from recruitment agencies nor accept the fees associated with them.
We are looking for a people focused Workforce Development & Training Officer with great organisational and coordination skills to join us here at the Royal College of Radiologists (RCR).
Do you want to be part of a dedicated Workforce Development team, supporting doctors who deliver imaging and cancer care services? If you have a desire to work in a people profession which strives to have a positive impact on the lives of doctors and ultimately patients; this may be the opportunity for you.
Sitting in a high performing team of five the Workforce Development & Training Officers will work together to deliver all aspects of the team’s operational work which achieves the objective of growing the workforce in our specialties, clinical oncology and clinical radiology. In this broad role you will encompass supporting both trainees and their trainers through their programmes. You will be self-motivated, able to build your expertise in the relevant legislative and regulatory frameworks within which they operate and apply that expertise across a wide portfolio of activity. As new initiatives evolve and become business as usual, the work of operations will evolve.
What you’ll do:
- Provide tailored advice on all matters that might affect a trainee’s status and training time using expertise in the regulatory frameworks associated with specialty training in the UK.
- Proactively work with WDTO colleagues to ensure trainees and trainers are adequately supported.
- Review and prepare CESR and MTI applications for assessment by the specialist committee.
- Manage and deliver the Certificate of Completion of Training (CCT) recommendation process.
- Provide a timely, customer-focussed and responsive service.
What you’ll need:
- Detailed understanding (or the ability to rapidly acquire it) of UK legislation and GMC regulations and procedures in relation to entry to GMC registers and the right to work in the UK.
- Ability to understand, interpret and advise on legislation, external processes and complex documentation.
- Strong communication skills with the ability to explain complex issues.
- Strong team player able to work collaboratively to meet team goals.
- Customer focussed.
This is an exciting opportunity to join a progressive and forward-thinking team and organisation. At the forefront of the health agenda, our members diagnose and treat cancer, heart disease, stroke and more, whilst leading on innovations including AI, skills mix and community diagnostic hubs. If you are interested in finding out more about the Workforce Development & Training Officer role and the RCR please have a read of the candidate pack.
Why join us?
- Make a difference to the lives of Doctors and the specialities they work in every day!
- Hybrid working (40% working week can be done remotely)
- Modern working environment
- Equipment provided to work from home
- Generous annual leave allowance
- Excellent pension scheme
- Interest free season ticket loan and cycle to work scheme
- Employee Assistance Programme
We are seeking a Head of People and Operations to join our Senior Leadership Team. This is a multifaceted role, leading the people and culture agenda along with responsibility for the smooth running of our operations, including overall office management and managing our IT provider.
Reporting directly to our Chief Operating Officer (COO), the successful candidate will be both forward thinking and focussed on long term sustainable improvements as well as hands on, developing initiatives that will improve efficiencies and ways of working throughout FNF and will have proven experience in working in an operational role within a similar sized environment.
Principle Duties and Areas of Responsibility
People and Engagement
- Work closely with the Senior Leadership Team on the development and delivery of a people plan that drives engagement and performance. This includes proactively listening, learning and acting on feedback from our people engagement survey
- Lead on all aspects of HR, including recruitment, onboarding and performance management, staff benefits, leave allowances and mandatory learning.
- Responsible for managing our employee relations provider, ensuring that their service is fit for purpose and supporting all managers within the charity
- Work with our Occupational Health outsourced service to ensure that we are providing our people with an effective occupational health solution
- Create an approach to reward and recognition that celebrates success and encourages people to go above and beyond and making a difference for FNF, fully utilising our recognition platform
- Lead on the diversity, equity and inclusion agenda, ensuring that inclusion is considered throughout the employee lifecycle
- Work with our Marketing and Communications team to drive internal communications including our newsletter and team meetings
- Champion and embed the new values and behaviours across FNF, ensuring they are reflected in HR policies, practices and employee engagement initiatives to drive a positive and inclusive workplace culture
Policy and Governance
- Ensure that the people KPIs are monitored each month, looking at any themes and trends and associated actions
- Develop and maintain people policies and processes which are fair, transparent and comply with relevant legislation promoting FNF as an employer of choice.
- Maintain all employee records in line with regulation and organisational policy ensuring that all information is up to date and relevant
- Provide transparent and clear people and workforce information to the Board along with the relevant FNF committees
- Work collaboratively with our Finance team and Pension administrator to effectively manage the FNF salary exchange pension
Health and Safety
- Ensure that health and safety standards are met across FNF, this includes the communication of health and safety policies to ensure they are understood and adhered to
- Conduct regular risk assessments across all areas of FNF including office spaces, remote working environments and any other areas where the charity operates
- Establish and maintain an effective system for reporting, managing and investigating accidents, incidents and near misses
- Work with external partners to keep up to date with changes in legislation and to conduct the annual health and safety audit and ensure that any recommendations are implemented promptly
IT
- Act as the primary point of contact between FNF and the IT provider, ensuring clear and effective communication to ensure they deliver high quality services that meet our needs
- Review and manage the IT service contract ensuring that all terms and SLAs are monitored as well as considering value for money and service experience
- Manage the budget for the IT function at FNF
- Maintain an inventory of IT assets (hardware, software licenses etc) and ensure they are properly managed and documented. This includes the procurement and disposal of IT equipment as needed.
Office Management / Administration
- Partner with managed office provider to ensure that all services are delivered as per the contract, building a strong working relationship with the building and facilities team
- Ensure that the office environment is well maintained, welcoming and conducive to productive work
- Oversee the management of office supplies, ensuring that stock levels are maintained and ordered are placed
- Implement best practices in office management, including document management, filing systems and communication protocol
- To identify areas across the charity where processes, systems and collaborative working can be made more efficient, and support the team in implementing improvements
Person Specification
Experience, Knowledge, and Skills
- Relevant professional qualifications in business administration or a related field would be desirable
- Previous experience working in a similar varied role ideally within the non-profit sector
- Demonstrable experience in reviewing and improving processes to enhance efficiency and effectiveness
- Previously managed HR activities such as recruitment, onboarding, performance management and engagement
- Experience in development and implementing policies and procedures, ensuring compliance and best practice
- Knowledge of managing relationships with vendors, including SLA’s and contract terms
- Highly organised with strong multitasking abilities, juggling different pieces of work and meeting deadlines
- Strong analytical and problem solving skills
- Exceptional verbal and written communication skills, interacting with people internally and externally
- Excellent analytical skills with the ability to distil and communicate information in a way that is easy to understand
Competencies
- Proactive and committed to continuous improvement
- Adaptable and flexible to changing circumstances and handling unexpected challenges with resilience and flexibility
- Demonstrates a high level of integrity and professionalism
- Able to demonstrate strong leadership inspiring teams through collaboration and communication
- Develops and establishes strong relationships both internally and externally to enhance organisational partnerships and drive success
First interviews will be held: w/c 14th October 2024
Strictly no agencies please.
The client requests no contact from agencies or media sales.
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our HR team focusses specifically on making staff and volunteers feel cared for, valued and supported.
About the Role
As the HR Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to employment, leave recording, recruitment and leaving processes. You will support the HR Manager with day to day tasks, such as collation of payroll materials, recruitment tracking and maintenance of staff files and records. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about people's wellbeing and understand that people work best when they are given the opportunity to do what they love and can be successful in. You appreciate order and logical systems and processes and are skilled at both using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the followng information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time Finance Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
- Director of Finance
- Salary: c£100,000
- London/Hybrid (min 3 days in the office)
The Courtauld is an internationally renowned university for art history, offering a range of degree programmes to appeal to art historians, conservators and curators. Our Gallery is set in the magnificent Somerset House, and is home to much loved masterpieces by Van Gogh, Monet & Renoir to name a few. We have an income of £30m and employ 337 staff.
We have ambitious plans for growth with key priorities including expanding our student and visitor numbers, enhancing our estate, integrating data systems, and upgrading our IT and digital infrastructure.
Our new Director of Finance will play a lead role in developing and implementing financial management and reporting strategies to help meet our financial objectives.
Reporting to the Chief Operating Officer, your key responsibilities will include;
- Developing strategy, challenging assumptions, and providing financial analysis and guidance on all activities, plans, targets, and business drivers
- Setting, monitoring, and overall delivery of the Finance Department operational plan and targets
- Leading the annual budget-setting process, providing a comprehensive business partnering service to budget holders across the organisation
- Proactively managing cash, banking activities, investments, and funding needs, ensuring that the organisation’s cash flow is accurately forecasted and properly managed
- Leading and managing the production of statutory accounts and reports for all Group companies and other returns
- Supporting and developing high-performing teams and processes
We are looking for an inspirational leader who will drive improvements to create a ‘best in class’ finance function. You will be able to demonstrate relevant experience of financial strategy, budgeting and forecasting, reporting and compliance, gained within similarly complex organisations.
You will have exceptional communication skills which will allow you to support and influence the senior leadership team on all financial matters. You will also have a keen interest in digital technology, being instrumental in the delivery of the digital transformation.
Benefits include:·
- 30 days holiday plus Bank Holidays and 6 additional ‘closure days’
- Extremely generous pension - Universities Superannuation Scheme (USS)
- Office location split between Somerset House and Vernon Square
- Hybrid working pattern – 3 days per week in the office
- Employee Assistance Programme
- Season ticket loan
- Cycle to work loan
To apply, please include the following:
- Your full CV.
- A Supporting Statement (no more than 2 pages) outlining your motivation for applying and how you feel you meet the profile of the candidate we are looking for.
We will acknowledge receipt of all applications within 24 hours. The deadline for applications is 11pm on Sunday 6th October.
A full candidate pack is available when you click ‘apply’. If you have any queries, or require any support with your application, please contact Sian Negal at Morgan Law.
The Anglican Communion Office (ACO) is pleased to be exclusively partnering with Robertson Bell in their search for a Director of Finance to join their team on a permanent basis. Founded in 1968, the ACO is the permanent Secretariat for the Instruments of Communion and supports the Anglican Communion in over 165 countries around the world.
The Director of Finance role presents an exciting opportunity to manage and create a finance team that will support the Anglican Communion, whilst also being a key member of the senior management team. You will lead and direct the Anglican Communion’s financial strategy and management, ensure commercial planning, delivery and evaluation in all areas of ACO activity, whilst also providing financial management and administration for two related charities: the Anglican Alliance and the Anglican Centre in Rome.
The organisation:
The Anglican Communion Office (ACO) serves as a hub for communication, coordination, and collaboration among its 42 member churches. The ACO facilitates the work of the Archbishop of Canterbury and supports global ministries, including mission, advocacy, ecumenical relationships, and social justice efforts. It provides resources, organises international conferences, and promotes unity and understanding within the Anglican community. The ACO plays a vital role in connecting Anglicans around the world, fostering shared values and addressing global challenges together.
This role offers a full-time opportunity with flexible working arrangements and an excellent benefits package, including 10% employer pension contribution, 30 days annual leave (plus bank holidays) and opportunities to work from home up to two days per week. All candidates must live within a commutable distance from their offices in Westbourne Park.
The role:
- Lead on the development and execution of financial strategy, financial planning, budgeting and cost control for the ACO and related charities.
- Key advisor to the Secretary General, management team and trustees on the overall financial landscape for the ACO and its on-going performance and position.
- Manage and continuously improve the efficient running of financial operations including the preparation of management accounts, cash flow forecasts, payroll, tax returns, and management of creditors and debtors.
- Ensure that an adequate control framework exists.
- Manage and continuously improve financial reporting ensuring accurate, timely and appropriate information for colleagues.
- Manage budgeting and planning processes, providing all appropriate financial data, and supporting budget-holding staff in all areas.
- Support funding applications and subsequent donor reporting to grant making bodies with project and programme budgeting.
- Manage the preparation of statutory accounts and be the main contact with external auditors.
- Be vigilant to financial and operational risks and to report and mitigate such risks.
The successful candidate will have:
- Ideally, understanding and knowledge of the UK charity finance environment.
- Experience in budgeting and cost control, including provision of reports and analysis to an audience with different levels of financial literacy.
- Strong financial leadership skills capable of directing financial strategy and delivering highest quality financial management.
- Experience in working with diverse stakeholders both within and outside an organisation
- Experience in managing and motivating teams.
- Experience of upgrading control processes and implementing change.
- A full finance qualification, or the ability to prove they are qualitied by experience.
- The willingness to travel throughout the Anglican Communion.
The deadline for applications is on Sunday 13th October, with first stage interviews taking place on the 21st October. Applications will be under continuous review before this date so please do not delay in applying!
Head of Operations
We’re looking for a Head of Operations to support the ongoing growth and development of an exciting charitable organisation.
Position: Head of Operations
Location: Remote, with occasional UK travel to meetings and events (travelling expenses and subsistence paid)
Hours: Part-time: 0.6FTE – 08.FTE
Contract: 2-year fixed-term contract
Salary: Up to £43,000 pro-rata depending on experience
Closing date: 12 noon Friday 4th October
About the role:
We are seeking a Head of Operations to work with the CEO and senior leadership team to manage a broad scope of operational functions, including workplace governance, people management, digital support, data and risk management. The Head of Operations will be a collaborative and hands-on professional with project and people management skills, a track record of operational change management, and the ability to inspire colleagues in new ways of working that ensure the efficient day-to-day running of the Foundation - driving system, quality and process improvements.
Key areas of responsibility include:
- Working with the CEO to deliver effective day-to-day operations for the organisation, managing the Operational Excellence Workstream and our approach to Quality.
- Oversee HR, culture and people function, including recruitment, retention, performance evaluation, employee learning & development, working with our external HR advisors when required.
- Promote a culture of equity, inclusion and collaboration, nurturing a positive and supportive environment for all.
- Embed cross-team working, building key relationships and highlighting synergies across our working practices to deliver efficiencies and improvements.
- Oversee compliance with relevant legal, regulatory, and ethical standards, ensuring all policies are current and regularly reviewed, including annual review by trustees (e.g. GDPR, Charities Commission) and manage our Complaints process.
- Lead on the management and implementation of safeguarding - ensuring appropriate policies, training and guidance are regularly reviewed.
- Support the CEO in maintaining strong governance and adherence to best practices in charity governance and reporting, including keeping the risk register up to date and progressing actions.
- Produce management reports for the CEO and Trustees as required, supporting the Annual Report & Accounts production and Board of Trustees administration.
- Oversee cyber security and coordinate IT support services, including the Foundation’s IT and digital platforms – maintaining licenses, agreements and contracts.
Essential knowledge, skills & experience include:
- Previous experience in a Senior Operations management role, preferably in a charity or not-for-profit setting
- Strong leadership qualities to lead operations and fulfil an executive function
- Reliable with a high level of discretion and integrity – able to deal with sensitive and confidential matters
- Excellent IT and digital skills including Microsoft Office 365. Skilled in using workplace systems including Teams and SharePoint
- Exceptional interpersonal, verbal and written communication skills
- Experience of managing compliance and risk, including safeguarding and GDPR – able to identify and respond to organisational risks
- Exceptional people management and coaching skills with experience of managing HR and L&D functions
- Excellent project management and organisational skills, able to multi-task with attention to detail
- Demonstrable commitment to ED&I, and actioning this through an inclusive culture and positive working practices
- Strong analytical and problem-solving skills
- Risk management: able to identify and manage organisational risks and operational issues
About the organisation:
The Employer is a UK charity that helps people rebuild their lives after gambling harm. The foundation's programs focus on:
- Restoring mental, physical and emotional wellbeing
- Overcoming isolation and reconnecting with a healthier support network
- Rediscovering confidence and self-belief
- Identifying practical coping strategies
The foundation's programs are free and include support from Recovery Coaches who have their own lived experience of gambling harm. The programs help people build stronger, more holistic recovery capital, in order to sustain a positive recovery with reduced vulnerability to relapse
How to apply
Send your CV and a cover letter before the closing date. Your letter should explain your skills and interests and what you would bring to the role. Please explain why you are motivated to apply for this role, applications without cover letters will not be considered.
Diversity, Inclusion and Safeguarding
The employer is committed to creating an inclusive culture. We understand the importance of incorporating all aspects of diversity, equity, and inclusion in everything we do. We aspire to increase the diversity of our team, and we encourage candidates with a range of work and life experiences to apply, in particular people from ethnic minority groups, who are underrepresented in our organisation.
We believe everyone should feel safe in their working environment and be supported to achieve their potential. This role will require an Enhanced DBS check and be subject to satisfactory references and online checks, but experience with the CJS is not an automatic barrier to joining our team.
You may also have experience in areas such as: Director of Operations, Operations Director, Operations Manager, Head of Operations, Regional Operations Director, Multi-site Manager, Multi-site Director, Senior Operations Manager, and Senior Operations Director.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are seeking a skilled, dedicated and experienced financial lead to ensure careful financial management of our organisations, and to oversee our work with a number of partner organisations to which we outsource operational services.
The Movement for Reform Judaism and Liberal Judaism are separate organisations, which are currently working towards coming together as one charity. The successful candidate will initially be employed by the Movement for Reform Judaism, working closely with Liberal Judaism as a partner organisation.
A qualified accountant (CIMA, ACA, ACCA), who is a strong multi-tasker, you will have a proven track record of leading a team and working in partnership with colleagues. This senior role will be responsible for finance and risk for MRJ and LJ, as well as providing accounts, budgets, overseeing audits for 3 other related charities, with an overall combined turnover of £10m.
Using your wealth of experience, excellent financial analysis and management expertise, you be responsible for the timely delivery of management and financial accounts together with the identification and mitigation of risk. You will be both hands-on and will oversee the finance department.
You will be a key member of the senior team working to bring MRJ and LJ together, responsible for ensuring a smooth and seamless financial transition. Working closely with colleagues and lay leaders, you will develop and implement key strategies within your area for the newly formed organisation.
You will have excellent interpersonal skills and the ability to develop long-lasting working relationships with colleagues, trustees and stakeholders. You must be confident to participate and present at Board meetings.
To download a full recruitment pack and application form can be downloaded from our website
To comply with our safer recruitment process, all applications must be on our designated application form
Deadline for receipt of application: 9.00am on Monday 30 September 2024
The client requests no contact from agencies or media sales.
We have an exciting opportunity for an established and highly motivated Director of Finance to join our Senior Leadership Team, and who will be responsible for providing financial leadership, control and planning for the organisation.
Victim Support is the leading charity in England and Wales that supports people affected by crime and traumatic incidents. We provide personalised support to help people manage after crime and feel safer through a combination of dedicated specialist services as well as on-line support. We also ensure victims know their rights and we campaign to make them stronger.
Each year we offer information and support to almost 800,000 people and 153,000 received tailored support from our dedicated, skilled support workers and volunteers, Independent Domestic Abuse advisors and Independent Sexual Violence advisors. We are a truly independent organisation that delivers our services both through local teams embedded in the communities in which they live and work, as well as nationally through services such as the National Homicide Service, our 24/7 Support line, our live chat service and our on-line self-help platform, My Support Space.
This year we celebrate our 50th anniversary. As we look ahead to the future, we will continue to deliver the highest quality services to those that need them. We will give victims a voice and a platform to create change and reform in a deeply broken criminal justice system. We will listen, adapt and improve, giving victims options and flexibility in how they access our support, reflecting the changing ways we all live our lives.
In order to achieve our vision we need a highly capable Director of Finance to build and improve on our high-performing finance function and to drive forward operational excellence.
Reporting directly into the CEO, you will be responsible for developing and implementing our financial strategy, long-term financial planning, and developing commercial strategies to maximise income and operating contribution. You will also have responsibility of cash management, risk management and governance. You will be the Senior Information Risk Owner (SIRO) for the organisation and will lead on Property and Procurement.
This is a varied and exciting role which will provide you with the opportunity of leading a well-established team of professionals, reporting on the financial performance of the organisation together with providing analysis, advice and support to facilitate decision making to deliver sound financial management.
You will be a qualified accountant, and will need to demonstrate:
· Proven experience in a leadership role;
· Experience at Board level and ability to work in collaboration with Trustees and colleagues;
· Understanding and experience of strategic risk management, finance audit and internal controls
You will be a confident, energetic and engaging individual with an enquiring mind and passion for excellence and innovation in pursuit of sustainable growth and excellent service delivery. You will have excellent communication skills and confidence to operate at the highest levels. A commitment to Victim Support’s purpose, vision, values and ethos is essential. This is an excellent opportunity for somebody who wants to make a difference.
If you believe you have the skills and qualities to provide the exceptional leadership we are seeking, we very much look forward to hearing from you.
We are strongly committed to increasing the diversity of our organisation and welcome applications from all sectors and backgrounds.
Recruitment timetable:
Application deadline: Sunday 13th October
Shortlisting: approx. Wednesday 16th October
First stage interviews: w/c 21st October
Second stage interviews: 2/c 4th November
To apply, please send your CV and supporting statement via the link by Sunday 13th October
For an informal conversation about the role please contact our exclusive recruitment partner, Rosemary Pini of Allen Lane via the agency website.
Please submit your CV and cover letter (no more than sides for the cover letter).
About Us
Young Life International is a fast-growing Christian charitable organisation. Our aim is to share the message of Jesus with young people all over the UK. We do this through building relationships with them and earning the right to be heard.
Our Operations team strives to help our staff and volunteers to thrive by anticipating, developing and delivering excellent operational services and our Finance team focusses specifically on excellent stewardship of our finances.
About the Role
As the Finance Administrator you will build good relationships with the wider staff team and be a friendly and knowledgeable source of advice for all queries relating to donations, credit cards, expenses and budget processes. You will support the Finance Manager with day to day tasks, such as bank reconciliation, recording transactions in QuickBooks, responding to staff queries and budget template preparation. As a key member of the team, you will be the primary user of many existing processes, and will be able to identify when and how systems need developing or updating to be more efficient.
About You
You are passionate about helping staff to record and manage their fundraising and expenditure. You appreciate order and logical systems and processes and are skilled at using those systems and explaining them to others. You thrive on knowing you are using both your organisational skills and your relational skills to support others.
More Details and How to Apply
Download the Application Pack for the followng information:
- Welcome from the Operations Director
- How this role fits into the wider YLI and Operations Team
- Full Job Description and Person Specification
- Details of how to apply online (application form)
- Deadline and interview dates
- YLI Faith and Conduct Policies - check we're in alignment with one anothers beliefs
Applications should be received by: 8am, Wednesday 23rd October
We will respond to all applications we receive, by the 1st of November.
Interviews will be held on Monday 4th and Tuesday 5th November.
We are also actively seeking a new part-time HR Administrator. If you'd like
to apply for both roles, please state this in your application form in the "job role you
are applying for" section.
Introducing adolescents to Jesus Christ and helping them grow in their faith.
The client requests no contact from agencies or media sales.
Age UK are recruiting for a Director of Network Engagement & Support.
In this new, impactful role, you will be responsible for mobilising and subsequently continuously improving a new network engagement and support function. The aim of the function is to significantly enhance the understanding the of needs, views and priorities of local Age UKs and the way in which the national organisation connects with, engages, and supports them.
Working collaboratively with local Age UKs and national teams, the Director of Network Engagement & Support will be responsible for developing and implementing a network engagement and support strategy. This includes driving forward changes that may include the type of support provided, the way in which it is delivered and how it is monitored and measured to ensure our approach is responsive, sustainable and supports the strategic objectives and operational needs of the network.
This will require collaborative working across a range of teams to ensure a coherent and coordinated approach. This role and team will engage directly with local Age UK leadership, be the owner of the organisational overview of the network and network interactions, ensuring risks and issues are appropriately managed and that there is an effective and transparent flow of information across the organisation and network including into formal governance mechanisms.
The Director of Network Engagement & Support will ensure the effective delivery and operation of several formal and informal network engagement activities, for example Chief Officer induction. Whilst taking responsibility for providing team strategic direction and management to achieve objectives, the role holder is also expected to be a visible and constructive participant within both the wider Age UK senior management team and the senior team of the Network division.
Please see role description for full responsibilities.
This is a hybrid opportunity, linked with our central London office. Travel to other Network locations is required and may involve overnight stays.
Must haves:
- Experience of designing, leading and building high performing teams including bringing teams together to achieve change.
- Experience of developing, implementing and continuously improving a support or relationship function setting standards for delivery i.e. KPIs/ SLAs including using technology effectively.
- Demonstrable experience of building productive stakeholder relationships at executive level, with an ability to influence and negotiate and overcome barriers particularly in relation to delivering strategic objectives.
- Proven track record as a strategic thinker, ability to recognise and navigate the overall operating context of an organisation, and think critically about evidence, business requirements and user needs.
- Excellent interpersonal and communication skills and an ability to build and maintain effective working relationships with diverse stakeholders in a complex environment.
- Good influencing, negotiation and persuasion skills with senior managers and stakeholders to enable the delivery of positive solutions.
- Excellent organisational and planning skills with the ability to prioritise workloads, maintain systems, manage competing demands and work calmly and confidently under pressure.
- Excellent oral and written communication skills with a flair for adapting tone and message for different audiences.
- Proven ability to analyse complex information and make decisions/formulate recommendations quickly, communicating information clearly and accessibly.
- Proven experience of improving outcomes for stakeholders through collaboration and coordination along with an ability to use own initiative to take action.
Great to haves:
- Knowledge of the role of statutory, voluntary and private sectors in relation to service provision for older people.
- Knowledge of services for older people, with a particular focus on those provided by local Age UKs.
- Well-developed understanding of the environment affecting statutory, private and voluntary sector organisations
What we offer in return
- Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
- Excellent pension scheme, life assurance, health cashback plan and EAP
- Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
- Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
- Blue Light Card Scheme
- You Did It Awards - recognition awards from £100-250.
Additional Information
All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.
Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.