Chief Operating Officer Jobs in TW15 3RE

Safer London is passionate about its work with the most vulnerable and at risk young Londoners and we are looking for someone who understands the importance of working in true partnership with the organisation to support our employees to deliver Safer London’s objectives.

If you are a committed and resilient HR professional, a member of the CIPD and believe you have what it takes to help us to improve the lives of young Londoners and their families by providing high quality support to our staff please apply.

What the role involves: leading on the development of our People and Leadership strategies: monitoring and supporting compliance with HR policies; talent acquisition and retention; supporting employee well-being; developing our equity, diversity and inclusion processes; leading on organisational change and development.

In exchange we offer: a range of benefits including agile working, flexible working, a contributory pension scheme, interest-free Season Ticket Loans, a Cycle to Work Scheme, access to a Mental Health Helpline, Death in Service Benefit, an initial Annual Leave allowance of 28 days holiday, rising to 30 days after 3 years and 33 days after 5 years, plus bank holidays and other statutory holidays; part time employees receive a pro-rata entitlement.

Age UK is recruiting for an impactful 18 month, fixed term Strategy & Transformation Director.

Age UK is about to embark on a large wave of transformation. We need to uplift our delivery capability, including the management of a centralised portfolio of projects and programmes, providing control, visibility, and awareness for stakeholders, to ensure we deliver our ambitious plans.

Working alongside the Chief Executive and the Senior Leadership Team, the Strategy & Transformation Director will provide the specialist advice, strategic direction and positive leadership for Age UK's strategy and transformation change agendas.

The role will be responsible for the delivery of a complex transformation change programme, providing specialist capability and managing a broad portfolio of project outcomes. Building a strong and consistent strategy and transformation capability across all Age UK, working alongside our federated network of local partners, to ensure the successful implementation of transformation programmes that drive charitable growth, efficiency, and innovation.

Could you be our new Strategy & Transformation Director, who'll create a flexible function with the right processes, people, culture and governance in place to deliver a substantial portfolio of transformation change programmes?

We operate a hybrid-working model, a blend of home and office working. This role will include regular days working from our London office. Travel costs to the London office are the responsibility of the postholder and are not covered by the charity, travel to other Age UK locations may be expensed.

Closing date for applications - 28th November, 2024
Informal MS Teams meetings for shortlisted candidates, Friday 13th December
Formal interviews to be held January 2025 in our London office EC3N 2LB. Date to be confirmed.

We need you to bring the following:

The below competencies will be assessed at the indicated stage of the recruitment process: Application = A, Interview = I, Test = T, Presentation = P

Knowledge and Experience

• Extensive proven experience of delivering business transformation and large strategic change programmes. A,I
• Extensive leadership experience in setting strategy, leading teams and influencing across all levels. I
• Strong level of experience of working in one or more complicated charitable organisations that are set within a complex stakeholder landscape. A
• Experience of building effective relationships/networks across a diverse organisation, communicating at all levels with the proven ability to simply articulate complex matters. I
• Experience presenting and influencing at Executive and Board level with expertise in setting strategic direction of change and transformation. A,I
• A track record of enabling organisations and individuals to achieve high performance, and of playing a central role in strategic decision-making. A,I

Skills and Abilities

• Outstanding interpersonal, influencing and listening skills, with the ability to engage at multiple levels to build alliance and co-operation. A,I
• Ability to work within a knowledge and data driven organisation, and to use insights and data to create significant change. I
• Ability to be innovative and drive a culture of continuous learning and growth. I

Personal attributes

• A driven, insightful and resilient leader with a demonstrable ability to effect change for disadvantaged groups, valuing diversity and treating all people with respect. I
• Trusted and credible presence with an engaging, motivational and inclusive leadership style. I
• Excellent leadership skills with an ability to motivate and inspire teams. I
• Able to travel around the UK regularly to attend meetings as required, with occasional overnight stays. I

What we offer in return

• Competitive salary, 26 days annual leave + bank holidays + annual leave purchase scheme
• Excellent pension scheme, life assurance, health cashback plan and EAP
• Car Benefit Scheme, Cycle to Work Scheme and Season Ticket Loan
• Techscheme - buy any tech from Apple or Currys, up to £1000, and spread the cost over 12 months, interest free
• Blue Light Card Scheme
• You Did It Awards - recognition awards from £100-250.

Additional Information

All CVs will be anonymised by our recruitment system when you apply for a role at Age UK. Please note that our system is unable to anonymise cover letters, and we would therefore ask that to support the work we are doing on making our recruitment selection process fairer and more unbiased, that you remove any personal information from your cover letter/supporting statement, including your name before uploading this. All equalities monitoring information is also anonymised and not shared with the hiring panel. Your name and address will only be known to us once you are invited for an interview.

Age UK is an Equal Opportunities employer and positively encourages applications from suitably qualified and eligible candidates, regardless of age, sex, race, disability, sexual orientation, gender reassignment, religion or belief, marital/civil partnership status, or pregnancy and maternity. We guarantee an interview to disabled candidates who meet the minimum criteria under the Disability Confident Scheme. Please note that on occasion, due to high numbers of applications, Age UK reserves the right to limit the overall number of interviews offered, and therefore, it may not always be practicable or appropriate to interview all disabled people that meet the minimum criteria for the job.

Age UK is committed to safeguarding adults at risk, and children, from abuse and neglect. We expect everyone who works with us to share this commitment.

Director of Research, from £70,000 dependent on experience, London and remote.

Are you a professional research manager ready to make the transition to leadership or already leading a team and ready to grow professionally and extend your reach?  If so, you could lead the Medical Research Foundation’s Research department as our Director of Research. 

This is an exciting time to join us. We recently launched our new five-year organisational strategy Giving hope through life-changing medical research  and you will be crucial in helping us to deliver on this and achieve our vision of a world where medical research improves health for everyone.

History has shown us, time and again, that the best way to achieve better human health is through medical research.  Over the past 100 years, we have witnessed monumental advances in medical research. We know that by investing in medical research now, we will see life-saving advances in the future.

While the last century has brought huge improvements in the quality and longevity of life, there are still many health conditions which impose a heavy burden on millions of people, in the UK and around the world. And in many areas of health there is a severe lack of research funding, which is holding back the scientific progress needed to change lives.  This is where we step in.

Our mission is to lay the foundations for ground-breaking new discoveries and life-changing advances.  We give hope to people whose health conditions are overlooked, by supporting research in areas that are underfunded.  We invest in the brightest and best researchers, ensuring the next generation of scientists can continue to solve the biggest challenges facing human health.

In the last five years alone, we have invested over £25 million into life-changing medical research, focusing on areas that have historically been overlooked and underfunded.  But there is still much more to do.

Looking ahead, we know that nine million people in England alone will be living with a major illness by 2040 – that’s 2.5 million more than in 2019, an increase of 37%.  We will use our unique position, as a broad funder of medical research, to respond to these challenges and fund research in ways that will have the biggest possible impact on people’s lives.

We are broad and ambitious medical research funder and we operate to the highest professional standards. You will lead a department that funds research across the whole research spectrum from discovery to translation, and in a diverse range of priority areas including children and young people’s health, neglected mental health conditions and the impact of climate change on health. Visit our website to find out about our strategy to 2029: Giving hope through life-changing medical research.

As Director of Research, you will work closely with our CEO and will be responsible for:

• horizon scanning and landscape reviews to deliver our research strategy and ensure its continued relevance.
• research funding competitions to deliver at least £5m new research per annum.
• ongoing grant management of a £30m grant portfolio.
• reviewing and creating funding schemes to address unmet need.
• our framework for impact evaluation.
• wider development of the charity through membership of our Executive Leadership Team.

We are looking for candidates with:

• significant experience working in a biomedical sciences research/funding environment.
• significant experience of research funding competitions, peer review, and grant management.
• experience of the evaluation of research outputs and impact.
• experience of motivating and managing a team. 
• excellent communication and interpersonal skills, able to evidence relationship building with senior stakeholders and acting as an organisational representative.
• a PhD in biomedical sciences or a degree in biological sciences (or equivalent experience) with extensive experience working in a biomedical sciences funding environment.

Our offer

• from £70,000 for full-time 36 hour week; willing to consider part-time (min. 0.8 FTE)
• 30 days of annual leave per year plus bank holidays (some of which can be used flexibly)
• 10% maximum employer contribution
• Life insurance at four times salary
• Enhanced family-related leave and sickness leave
• Learning and development programmes and external training opportunities
• Generous additional benefits including regular team lunches, annual health assessments and optional social programme
• The opportunity to join a dedicated team making a difference to human health

Our team is proud to work for the Medical Research Foundation. We are ambitious for the organisation and for ourselves. We are approachable - providing advice to everyone and explaining our work. We are dedicated and committed to achieving the most for our donors and our researchers.  And we are involved – constantly looking for new ways to engage and improve. 

We value spending time working in-person to develop strong connections with each other and with our mission, and you will be based at our bright, plant-filled central London office for a minimum of three days a week, with the option to work remotely for the remainder.

Closing date: 09:00 Wednesday 11 December 2024

In person interviews: January 2025

Visit our website for further information and details of how to apply.

We believe anyone in our community should have enough to feed themselves and their family. That is why we provide three days' nutritionally balanced emergency food packs to local people who are referred to us in crisis. We also offer additional advice and support to help people address the underlying issues.

Our work is made possible by a group of amazing volunteers and a small passionate staff team. As part of the overall management team, the Volunteers and Warehouse Manager will be responsible for the recruitment, induction, training and scheduling of rotas for our dedicated team of volunteers across all foodbank activities and will lead in the organisation and running of school holiday family lunches, cookery classes, Duke of Edinburgh student volunteering programme, and social events for volunteers. They will also be responsible for the day-to-day functions of the onsite warehouse units ensuring adequate stock levels and apprpriate stock rotation.   

The role:

A global think tank, who are leaders in their fields of research and policy design to influence a more equitable world, are looking for an Interim Head of FP&A to join them on a part-time basis of either 3 or 4 days per week for 12 months. This crucial position will report into the COO, and will lead and develop the organisation's Finance Business Partnering/FP&A and Systems team of x4 reports.

As Interim Head of FP&A, your key responsibilities will include:

• Leading the production of management accounts, financial forecasts, and budgets. Providing financial advice and support to teams across the organisation, and external stakeholders
• Managing the annual budget process, supporting the production of consolidated results for the Board and Committees
• Working closely with, and challenging where necessary, Programmes teams and other departments to continue to improve processes and efficiencies
• Managing and continually improving finance systems effectiveness, ensuring data integrity and leading system-related projects

The successful candidate for this opportunity will:

• Be a qualified accountant (CIMA, ACA, ACCA or equivalent) with experience at senior finance level within the Not for Profit sector
• Have excellent line management experience of both fully and part-qualified staff
• Be able to evidence strong examples of influencing senior leaders
• Have extensive experience working with, maintaining, and improving finance systems
• Be able to work in the organisation's City of London office 2 days per week

In our company values we aim for equity at all stages of the recruitment process, please let us know if we can do anything to make the process more accessible to you.

About MSI

MSI Reproductive Choices is one of the world’s leading providers of sexual and reproductive healthcare. We believe that everyone should have the right to choose. From contraception to safe abortion and life-saving post-abortion care (PAC), we are committed to delivering compassionate, affordable, high-quality services for all.

Today, our organisation has almost 9,000 team members working in 36 countries across the world. Our success lies in the fact that MSI teams are locally led, entrepreneurial and results-driven, and are passionate about delivering high quality, client-centred care in their own communities. As a social business, we focus on sustainable delivery, efficiency, and funding models that are built to last, so that the women and girls we serve today will have a choice in the future too.

We know that access to reproductive choice is life changing. For some, it can mean the ability to complete an education or start a career. For others, it means being able to look after the family they already have. For everyone, it means the freedom to decide their own future, creating a fairer, more equal world.

About the Role

You will provide critical support in the areas of strategy development, thought leadership, operational guidance, technical leadership, risk mitigation and management as well as capacity strengthening to drive business integrity and year on year growth in access to high-quality contraception and PAC services in MSI’s largest international country programme, MSI Nigeria (MSIN).

Funded by a complex portfolio of donor grants, MSIN delivers one third of MSI’s global contraceptive impact in Africa via its Outreach, MS Ladies and Public Sector Strengthening channels, reaching almost 5 million clients a year. MSIN also provides a range of reproductive and sexual health (RSH) services from its network of commercially orientated, high quality centres and sells a range of RSH products via its rapidly growing Social Marketing (SM) business.

Under the guidance and supervision of the COO, and in partnership with the MSIN Country Director, you will ensure that MSIN continues to deliver quality at scale and that it is an organisational leader in demonstrating MSI’s internal standards for service delivery, operational excellence, client-centred care, governance, compliance, project and financial management.

About You

For us, it’s vital that every MSI team member believes in and is committed to our organisational mission, vision and values.

This means that we will only accept applications from candidates who are unequivocally pro-choice.

Our values act as guiding principles, providing us with a clear direction. They set the tone for how we approach our work, interact with others and align ourselves as ‘One MSI’. It’s important that our team members truly resonate with our values and demonstrate them consistently, in all that they do.

We recruit talented, dynamic individuals with diverse backgrounds who share our mission and are focused on delivering measurable results. As an equal opportunity employer, we are committed to fostering an inclusive workplace where everyone can participate and contribute meaningfully. We value open-mindedness, curiosity, resilience, and a solutions-oriented mindset, alongside a commitment to promoting equality and safeguarding the welfare of both team members and clients.

We seek exceptional communicators who are self-motivated, solutions-driven, and aligned with MSI’s mission and entrepreneurial mindset. You should be dedicated to driving social change in an environment focused on sustainable impact, both locally and globally, and comfortable working with diverse teams in an ambiguous setting.

To perform this role, you’ll need the following skills:

• Highly developed organisational skills to drive complex change.
• Comfort working autonomously at a senior leadership and strategic level.
• Very strong analytical skills
• Highly developed relationship development, communication (oral and written) and influencing skills.
• Highly developed problem solving, diplomatic, networking and negotiation skills.
• Demonstration of ‘making things happen’, operating at pace and delivering effectively through others.
• Ability to anticipate, identify and address emerging support needs or gaps.
• Ability to align programmatic development with strategic objectives.
• Capacity to constructively challenge established ways of working to better meet needs of country programme and work collaboratively to identity and initiate improvements

To perform this role, you’ll need the following experience:

• Demonstrable experience in developing strategy and implementing change that delivers growth in business objectives
• Proven experience managing diverse teams and in performance management.
• Proven senior management experience at headquarters and field level of complex international organisation.
• Proven experience of driving impact, quality and sustainability in international programmes and improving operational standards
• Demonstrable ability to thrive in a matrix management environment.
• Highly developed interpersonal and communication skills including influencing, negotiation and coaching and management of junior staff.
• Excellent project management skills related to organisational development projects and international, cross- functional teams with a proven history of delivering results
• Experienced in facilitation and team building skills
• Experience of solving complex issues through analysis, definition of a clear way forward and
• Ensuring buy-in from the necessary stakeholders

Formal education/qualification

• Educated to degree level
• Relevant post-graduate qualification e.g. MBA, MSc, MA (desirable)
• Project Management Training (desirable)

Please view the job framework on our website.

Location: London, UK (Hybrid working, 2 office days per week) or Abuja, Nigeria

Full-time: 35 hours a week, Monday to Friday (For UK based team members). 40 hours a week, Monday to Friday (For Nigeria based team members).

Contract type: Permanent, full time.

Salary: £55,200 – £71,550 per annum for UK based candidates. Discretionary bonus + benefits. If you are based in Nigeria, the salary will be aligned to the Nigerian labour market.

Salary band: BG 11

Closing date: 22nd November 2024 (midnight GMT). Interviews may take place before this date for exceptional candidates.

For internal employees applying from an MSI country programme, the role will be positioned within the existing salary structure of the country. Local terms and conditions of the country will apply. 

About A4ID

Advocates for International Development (A4ID) is a charity with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID is currently working hard to make its vision and mission a reality through its innovative pro bono broker service and bespoke pro bono projects; its respected education and training programmes, its acclaimed thought leadership and policy work; its Rule of Law Expertise UK Programme; and its international project work.

About the role

The role of the Project Officer - International Development (POID) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs. The POID will do this by engaging PBLS’s existing network of international NGOs, expanding this network by connecting with new international NGOs, and providing international development expertise to support and enhance the services and products within PBLS.

The POID will engage CSOs/NGOs globally to build partnerships and identify needs for pro bono legal assistance. This role will also support PBLS objective in brokering international pro bono legal opportunities to fulfil these needs, by connecting legal experts/expertise with CSOs/NGOs, including the weekly circulation of pro bono projects to legal partners or long-term and more complex strategic projects. The POID will conduct due diligence, allocate projects to appropriate legal partners, maintain related records and gather relevant feedback on a periodic basis. The POID will provide support on internal reporting, and will also draft external communications. The POID will also be responsible for other internal administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities will include: supporting the PBLM with any bespoke projects; assisting with training events for Development or Legal Partners on relevant International Development topics, and engaging with key Legal or Development Partners any on specific areas of legal interest or need. This role will work with other teams as and when needed.

To apply

Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw on specific examples from your professional life in the Cover Letter.

Closing date: 30 November 2024.

Work permit: Required to have the right to work in the UK.

About A4ID

Advocates for International Development (A4ID) is a charity with a vision to see the law and lawyers play their full part in the global eradication of poverty and advancement of the UN Sustainable Development Goals (SDGs). A4ID seeks to be an authoritative voice of the legal community, to inspire and enable lawyers to join the global fight against poverty, and to ensure that legal support is available for those engaged in that fight. A4ID is currently working hard to make its vision and mission a reality through its innovative pro bono broker service and bespoke pro bono projects; its respected education and training programmes, its acclaimed thought leadership and policy work; its Rule of Law Expertise UK Programme; and its international project work.

About the role

The role of the Project Officer - Legal Services (POLS) is to support the PBLS team’s mission to advance the UN SDGs by brokering pro bono legal assistance from legal experts in support of international NGOs globally. The POLS will do this by coordinating the internal processes for project sourcing, scoping and allocating, and utilising legal expertise within these processes and when providing external training and communications.

A key focus of this role is to source and scope out the weekly pro bono projects and forms. The POLS will also engage law firms and other legal stakeholders, conduct due diligence, allocate projects, maintain project records, gather feedback, prepare internal reports and external communications and undertake other administrative tasks as necessary (e.g. updating software and implementing process changes). Other key responsibilities include assisting the PBLM with any bespoke projects, assisting with training events for Development Partners on relevant legal topics, and engaging key Legal or Development Partners on any specific areas of legal interest or need.

To apply

Interested candidates are requested to send a CV and Cover Letter. The Cover Letter must include why you are interested in this job and how you match the person's specification. We encourage you to draw on specific examples from your professional life in the Cover Letter.

Closing date: 30 November 2024.

Work permit: Required to have the right to work in the UK.

Direct Marketing and Fundraising Officer

This is an exciting and dynamic role within our Fundraising and Marketing department, offering the opportunity to make a significant impact on our public fundraising efforts. The role has been designed to support the Direct Marketing Manager [Acquisition]  in managing and developing internal systems, coordinating projects, and providing essential administrative support to the team.

Please download the job description for full details

We are seeking a highly organized and proactive Direct Marketing and Fundraising Officer to join our Public Fundraising team. This role is integral to the smooth operation of our fundraising activities, particularly during appeals, where your coordination skills will be crucial.

Key Responsibilities:

Appeal Coordination:

• Assist the Direct Marketing Manager - Acquisition in keeping member agency fundraising directors and key suppliers up to date in the run-up to and during appeals.
• Update the fundraising and marketing team budget tracker, ensuring accurate financial tracking throughout the appeal process.
• Support the setup and management of Appeal Toolkits and Appeal Hubs, providing essential assets to staff, member agencies, and suppliers.
• Assist with the coordination and delivery of creative projects across all direct marketing channels, ensuring timely and effective execution.
• Work with the team to gather and report appeal results, providing updates to the Director of Fundraising and Marketing, Executive Team, and CEO’s office.

 Ongoing Responsibilities:

• Organize and manage review meetings with suppliers’ post-appeal, contributing to continuous improvement efforts.
• Monitor and update core and appeal budgets, processing invoices and ensuring financial accuracy.
• Support the Director of Fundraising and Marketing in organizing and managing the Fundraising Director’s Group meetings, including diary coordination, preparing presentations, and taking minutes.
• Provide general administrative support to the Fundraising and Marketing team, including setting up monthly team meetings, organizing agendas, and coordinating away days.

To be successful in this role, you will need:

• Proven experience in project coordination and administrative support, ideally within a fundraising or marketing environment.
• Excellent organizational skills, with the ability to manage multiple tasks and deadlines effectively.
• Strong communication skills, both written and verbal, with a keen eye for detail.
• Experience with budget tracking and financial processes.
• A proactive and collaborative approach, with the ability to work well within a team.

If you are passionate about making a difference, are eager to learn the fundamentals of direct marketing and have the skills to manage complex projects in a fast-paced environment, we would love to hear from you.

We are trialling 2 compulsory days per month "in the office", which is subject to change.

During an appeal, you will be contractually obliged to be in the office for 2 weeks, which are likley to include working during the weekend.

Brain Research UK (BRUK) funds world-class research to discover the causes, develop new treatments and improve the lives of all those who are affected by neurological conditions. Thanks to the generosity of our supporters vital life changing, life-saving neurological research can be funded.

We are a well-established charity that has recently launched a new strategy to accelerate the progress and funding of neurological research.  As a small and ambitious charity, we are seeking someone who is keen to join a growing team and develop their skills and career within a vibrant, positive organisation.

The role

Effective financial management is central to our strategy and operating model. The Interim Finance Manager will be crucial in managing our finances and operations whilst embedding a culture of financial efficiency and effective controls.

The role has arisen to provide operational cover for the existing Head of Finance whilst they are working in a reduced capacity for 6 months (likely December to May).  It is anticipated that the Head of Finance will be working 1 day per week during the 6-month period to provide handover and support to the Interim Finance Manager. We are seeking someone who is able to work 3 days per week but are willing to offer some flexibility around this. We are anticipating the role to be mostly remote, with ideally one day per week onsite - but can be flexible for the right candidate. 

We are anticipating interviewing in the next 2 weeks with a view to the start date being towards the end of November/early December.

Reporting directly to the CEO, the Interim Finance Manager will lead on financial matters and will be expected to provide critical financial information, insightful analysis and timely reporting to support the financial operations of the Charity.

The role is standalone but working within a closeknit team. It will therefore have a degree of autonomy but will be expected to contribute to the wider development of the Charity. As we operate from a small scale, the role is operational and hands-on with a focus on completing financial procedures and reporting in a timely and effective manner.

Key areas of focus

· Operational Finance

The Interim Finance Manager will ensure that all operational financial procedures are completed efficiently to enable accurate reporting. This includes ensuring that the Charity’s financial records are kept up to date and appropriately reconciled. The majority of the Charity’s income is received via third party systems and, therefore, a key part of the role is appropriately recording and reconciling this income.

· Reporting

Regular financial reporting is fundamental to the way we operate. The role will therefore lead on maintaining and reporting monthly management accounts for discussion with the CEO and Treasurer as well as providing quarterly management accounts for discussion with the Board. Naturally, this would also extend to the annual statutory accounts where the Interim Finance Manager will be the lead participant.

· Financial Planning and Analysis

Our future financial viability is as important as our current position. Therefore, the role will need to be forward looking. This will include leading on the annual budget and quarterly forecasting activities in order to enable a meaningful snapshot of expected financial performance. The role would be expected to provide financial input when considering business planning and scrutinising performance.

· Statutory Compliance

A key aspect of the role is to ensure compliance to the range of legislation that can impact the finance function. In addition to overseeing the statutory audit and adhering to financial accounting legislation, the role will need to be aware of the impact of wider regulation (Charity Law, HMRC, GDPR, etc) and to develop appropriate procedures to mitigate risk.

· Systems and Operational Efficiency

We operate as lean as we can and therefore continually improve on processes and systems. A focus of the role is to ensure that financial procedures are straightforward and efficient – this extends to reporting, controls, procedures and systems.

Further information is within the Job Description. 

Please apply by CV and include a covering letter that outlines your suitablity for the role. 

We kindly request no contact from agencies or other recruitment providers.

Citizens Advice Kingston is an innovative, welcoming and friendly local Citizens Advice office, and we provide a high quality advice and information service to local people across a range of topics. 

We operate a hybrid model of working which is heavily reliant on digital elements. The post holder will work with the Chief Executive and other senior staff to lead the team in maintaining and developing effective models of administration. 

The ability to work remotely as required and also support and supervise others using remote systems is essential to this role. Remote working systems rely significantly on the use of IT over a range of applications so a positive and creative approach to digital services and systems is essential. 

Reporting directly to the Chief Executive and you will be responsible for the smooth running of the administration of the organisation. 

We are looking for someone with strong administrative skills and excellent computer skills, who is an effective communicator with experience of building relationships at all levels. You must also have experience of managing a diverse workload, and have strong planning and organisational skills.

Closing Date: 5pm on 4th December 2024        Interviews:  10th December 2024

Position Title: Impact and Evaluation Manager

Reporting to: Chief Executive

Salary: £36,655 per annum

Location: London, SW17 9SH

Term: Permanent

Contract: Full-time but open to P/T candidates

Closing Date: 13th December 2024

Position Overview:

The Impact Evaluation Manager plays a critical role in driving Business Launchpad (BLP) and Tooting Works’ (TW) impact and financial goals by evaluating our efforts, securing funding, and reporting to stakeholders.

The Impact Evaluation Manager will lead on our ambition to have BLP become self-sustaining by securing grants from trusts and foundations. You’ll develop and implement robust monitoring, evaluation, and learning (MEL) frameworks, gather impactful data, and effectively communicate our successes to funders, partners, and the communities we serve.

The ideal candidate will be proactive, strategic, and deeply committed to fostering strong relationships with our young entrepreneurs, tenants, and partners, ensuring the outcomes and value of our work are clearly articulated and understood.

About Us:

Tooting Works is a business centre and community hub in Tooting Broadway, offering office space, co-working, event space, and more. For over 30 years, we have been providing affordable office space and supporting local businesses and organisations to grow.

Business Launchpad, a registered charity operating on-site, provides support and training for young entrepreneurs aged 16-30 from across London. 

Responsibilities

Impact Strategy and Reporting

• Ensure that all reporting is aligned with both funders’ requirements and the organisation's broader impact goals, while preserving its independence and vision.
• Lead the design, review, and implementation of BLP’s impact framework and monitoring, evaluation, and learning (MEL) strategy, ensuring alignment with organisational goals.
• Provide support to both Business Launchpad (BLP) and Tooting Works (TW) by designing and delivering training on Monitoring and Evaluation (M&E) methods, ensuring teams across both organisations are equipped to confidently produce and apply evidence-based work
• Develop and oversee the implementation of monitoring tools and processes that provide actionable insights to drive data-informed decisions.
• Refine and update data collection tools, train and support team members in their effective use, and continuously evaluate and improve the tools and processes to enhance data accuracy and impact measurement.
• Ensure all programs have a well-constructed Theory of Change, including baseline surveys, KPIs, and robust impact evaluations.
• Oversee data processing and analysis using quantitative and qualitative methods to ensure accurate insights for impact evaluation and reporting.
• Provide regular and timely impact reports for the Executive Leadership Team (ELT), Board, and other key stakeholders.
• Work closely with the Marketing team to ensure accurate and up-to-date impact data, success stories, and insights are used for advocacy, PR, and communications.
• Provide line management for the Senior Programmes Coordinator (and other staff and volunteers as needed), ensuring they have clear objectives, their work is well-structured, they have opportunities for development, performance is proactively managed, and their well-being is supported.

Stakeholder Engagement and Advocacy

• Represent BLP in meetings with partners and external stakeholders, effectively communicating the outcomes and impact of our interventions.
• Stay informed of trends and opportunities in the youth enterprise and social impact sectors, ensuring BLP remains at the forefront of best practices.
• Support the fundraising process by supplying essential impact data and insights for proposals.

Capacity Building and Team Support

• Build the capacity of internal teams by providing training, resources, and support in data collection, monitoring, and evaluation.
• Ensure that delivery teams are equipped with the necessary tools and frameworks for effective impact reporting and monitoring.
• Foster a data-driven culture within BLP, ensuring staff understand and contribute to high-quality data management practices.

Community Impact and Research

• Conduct community research and needs assessments to better understand the challenges facing the youth and communities we serve.
• Provide advice and guidance to young entrepreneurs on how to measure and communicate the impact of their own businesses.

Systems Ownership and Integration

• Contribute to Business Launchpad’s impact-driven objectives by reinforcing the value of data in decision-making. Lead the use of our CRM (Salesforce) by introducing reporting dashboards and other tools to support data-informed decisions, knowledge management, network development, and upskilling team members.
• Support the procurement and management of contracts with external research, evaluation, and learning partners.
• Assist in the production of internal quarterly impact reports and Business Launchpad’s public Annual Report by analysing progress toward the charity’s strategic goals and proactively identifying any issues impacting performance.
• Lead the implementation of new data management systems and integration of existing systems to improve efficiency.
• Ensure best practices for data protection, ethical data management, and security are followed.

Skills and Qualifications

• Impact Evaluation and Data Management: Proven experience in implementing outcome measurement evaluations, with strong analytical skills and meticulous attention to detail.
• Stakeholder Engagement: Strong interpersonal skills and experience working with internal and external stakeholders, including funders and partners.
• Technical Proficiency: Advanced skills in Excel and familiarity with data management systems, CRM software, and tools for data analysis and reporting.
• Communication & Report Writing: Excellent verbal and written communication skills, with the ability to produce clear and comprehensive reports for various audiences.
• Leadership & Team Support: Experience building capacity within teams and fostering a data-driven culture.
• Project Management: Strong organisational skills with the ability to manage multiple projects and meet deadlines effectively.
• A degree in a relevant field (e.g., Social Sciences, Statistics, Economics, Public Policy, Development Studies, or a related discipline).
• Proven experience in impact assessment, evaluation, or related roles, preferably within the non-profit, public, or social impact sectors.

Additional Considerations

• Adaptability: Ability to thrive in a fast-paced environment and respond to emerging needs and opportunities within the organisation.
• Advocacy and Networking: A passion for advocating on behalf of young people and communities, with an understanding of the challenges facing youth in enterprise and business.
• Curiosity and Innovation: A curious and innovative mindset, with a drive to continuously improve impact measurement practices and stay ahead of sector trends.

About Rewards:

• 25 days’ annual leave plus bank holidays
• Personal annual training budget
• Employee assistance programme including counselling.
• Regular team socials throughout the year
• Generous sick pay allowance following probation.
• General eye test
• Well-being day (1 day per year)
• Volunteer day (1 day per year)

The duties and responsibilities described are not a comprehensive list and therefore the scope of the job may change as necessitated by business demands.

Pre-employment Checks

Any employment with Business Launchpad will be subject to the following checks prior to your start date:

• Satisfactory Disclosure and Barring Service (DBS) check
• Receipt of two satisfactory references
• Proof of eligibility to work in the UK.

Please email your CV and cover letter stating why you are interested in this role.

Please be aware that this advert will remain open until the vacancy has been filled. Interviews will take place throughout this period; therefore, we encourage you to apply early to avoid disappointment.

Equal Opportunities Statement

We are an equal opportunity employer. We do not discriminate based on race, colour, religion, sex, national origin, age, disability, or any other legally protected status in our employment decisions and policies. We are committed to creating a diverse and inclusive workplace where all employees are valued and have the opportunity to succeed. All qualified applicants will receive consideration for employment without regard to their individual background or circumstances.

Grade DL, Salary £45,581.89 per annum

Location: Euston, London (Hybrid working – minimum 2 days per week in the office)

Closing date: 9.00am on Monday 02 December 2024

Interview date: Thursday 12 December or Friday 13 December 2024

The Royal College of General Practitioners is the largest membership organisation solely for GPs in the United Kingdom. Founded in 1952, it has over 54,000 members who are committed to improving patient care, developing their own skills and promoting general practice as a discipline. General practice is the largest branch of the medicine and provides a majority of population’s contact with the health service.

We are looking for a senior policy professional to join our policy team, which is part of our Policy, Research and Campaigns department. If successful, you will help to make the case for resources in primary care to meet the health needs of our population, develop policy solutions to improve general practice, and influence decision making at senior levels of government. You will contribute to efforts in overcoming some of the biggest problems faced by the NHS in its history, including engaging with the plans being set out by the new Government. You will work closely with our public affairs and campaigns team and our press team, as well as a range of others across the organisation, to ensure that the voice of general practice is heard at the most senior levels.

We are looking for an experienced, enthusiastic policy professional who can hit the ground running and help drive forwards our influence in key areas within a fast-paced policy landscape. The successful individual will be responsible for a range of policy areas affecting general practice.

If you are a driven professional looking for a dynamic role where you will quickly be able to have an impact, we would like to hear from you. You should:

• have demonstrable experience working in policy. 
• be confident in taking a lead on policy development and able to quickly become an expert in complex policy areas of general practice.
• have excellent communication skills, both written and verbal, with an eye for detail and an ability to explain complex problems to different audiences.
• be a strong self-starter who is confident in taking initiative.
• be confident in using evidence to help make a case for change.

Please download the Candidate Pack to view the full job description.

The successful candidate will share our corporate values. In return, the College offers excellent terms and conditions and great working environment.

To apply, please apply directly via the RCGP website vacancies page and provide both your CV and covering letter/statement.

The Royal College of General Practitioners is an equal opportunities employer and welcomes applications from all sections of the community.

                                     ~ Building a sustainable future for general practice ~

Variety, the Children's Charity, seeks an experienced fundraising leader, people-person, and all-around star to be our next Director of Fundraising & Communications – could it be you? Based in our head office in London, you will work with our CEO and Regional Director of Development (North West) on significantly growing our income. Backed by a fantastic brand and reputation, you will lead through a transformative period of growth as we raise funds to make a real and immediate difference in the lives of disabled and disadvantaged children and young people.

At Variety, the Children's Charity, we believe every child has a right to live their best life and reach their full potential. We fund and deliver life-changing programs that give disabled and disadvantaged children and young people across the UK a better future. 2024 is our 75th year in the UK, and we are part of a global network that has raised and donated close to £1.6 billion to positively impact the lives of children in need.

We are one of the most well-recognised and trusted charities as a result of this illustrious track record. Today, in the UK we have a team of 20 dedicated staff, which will grow over the next 12 months, who support our work and an enviable network of committed supporters and volunteers across the country.

We’re not content to rest on our laurels – we have recently completed a leadership transition that will provide the strategic and operational foundation for the charity to be more effective than ever. We plan to double our income in the next three years and grow our support for children and young people across the UK.

To do this, we need a dynamic, forward-thinking fundraiser who can engage effectively with staff, Trustees, volunteers, donors, and beneficiaries. Someone who knows how to make the most of the unparalleled showbiz and business networks our trustees bring to the organisation. Who can demonstrate a deep understanding of fundraising, a commitment to achieving ambitious financial targets, the ability to lead by being fully accessible to various stakeholders and can actively participate in key Variety events, including the Variety Club Showbusiness Awards, Variety Props Awards and the Variety Disability Sports Awards. Success in the role will make a huge difference to the lives of the children and young people we support as well as putting our new Director on the map.

The Appointment Brief for this role with full job description and person specification is available once you click QUICK APPLY.