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Page 5 of 17
Chelsea, Greater London (Hybrid)
£27,000 - £29,000 per year
Part-time (30 hours per week)
Contract (One year fixed term)

Actively Interviewing

This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!

Job description

ABOUT US

The Brompton Fountain is the children's charity at Royal Brompton Hospital and works in partnership with the teams on the wards, the paediatric intensive care unit and in outpatient clinics. We provide a wide range of support services and vital resources for patients, families and staff, as well as funding medical equipment, accommodation and toys and entertainment for the hospital playroom. In collaboration with the hospital trust and the NHS we also fund research projects and develop new initiatives for children receiving treatment at Royal Brompton, Harefield and their network of partner hospitals.

ROLE PURPOSE

The Fundraising Officer will be a vital member of our charity team, responsible for supporting all activity across Community and Events Fundraising. They will be instrumental in achieving our income targets and growing Community and Events fundraising.

This role will focus on providing exceptional stewardship, delivering a calendar of community and events fundraising and enhancing supporter engagement. Reporting to the Head of Fundraising (HOF), you will be responsible for marketing our fundraising challenge events to ensure they provide a positive ROI. You will be a key point of contact for our fundraisers and donors as well as develop our community income stream proactively securing partnerships with (small) businesses and schools.

The ideal candidate will cultivate long-lasting relationships with individual supporters, promote fundraising and donor opportunities. You'll deliver impactful events, maintaining the highest standards of stewardship whilst being respectful of potential sensitivities particularly when working with families who are fundraising in memory. An ability to empathise and communicate effectively about our work is key.

MAIN DUTIES AND RESPONSIBILITIES 

Events Fundraising

  • Assist in the planning and execution of a diverse range of fundraising events, including challenge events and community initiatives.
  • Support the management of event logistics, including participant communication, volunteer coordination, and on-the-day activities.
  • Work with the Head of Fundraising to ensure a minimum 3:1 Return On Investment for challenge event fundraisers.
  • Collaborate with external partners and suppliers to ensure smooth event operations and build strong relationships for future collaboration.

Community Fundraising

  • Lead outreach efforts to engage new local community partners, such as businesses, schools, and clubs, promoting fundraising opportunities and supporting their initiatives.
  • Provide stewardship for in-memory and in-celebration fundraisers, ensuring they receive the information and support needed to maximise their fundraising potential.
  • Conduct research to identify new opportunities for engagement and fundraising within local communities.
  • To represent the charity as and when required in schools, engagement events and cheque presentations.

Supporter Care

  • Serve as the primary point of contact for community and events fundraisers, delivering outstanding stewardship that enhances their experience with the charity.
  • Provide timely and effective follow-up communications with supporters, ensuring they feel valued and engaged.
  • Oversee our fundraising CRM database.
  • Process cash and cheque donations ensuring this income is recorded accurately on our database.  
  • Maintain accurate records to track communications, income, and supporter preferences, ensuring compliance with GDPR and data protection laws.
  • Continuously evaluate the supporter journey, aiming to enhance retention and engagement.

Administrative and Financial Support

  • Process donations and ensure acknowledgment and thank-you communications to all supporters.
  • Adhering to fundraising budgets, tracking income, and ensuring effective expenditure management.
  • Manage the distribution of collection tins and buckets, conduct inventory and stock checks for fundraising materials, and ensure an organised work environment for all fundraising resources.
  • Overseeing our online shop.

Marketing and Communication

  • Create engaging materials and content to inspire participation in fundraising activities and distribute these to potential supporters. This could include leaflets, posters, social media posts, newsletters and impact reports.
  • Ensure fundraising and associated webpages are kept up to date.
  • Collate information for the HOF to support trust and foundation applications.
  • Team Collaboration
  • Work collaboratively with the wider team (when required) to support in-hospital events as well as assisting with tasks as needed to ensure smooth charity operations.
  • Support team members (when instructed by the HOF) with ad hoc projects, activities, and any high-priority tasks to contribute to overall team objectives.
  • Any other duties as required by the Head of Fundraising or CEO.

ADDITIONAL INFORMATION

£27000 - £29,000 FTE. This role covers 30 hours per week (4 days). A minimum of one day per week in our charity office and the remaining hours to be worked remotely which may be spread across 3-4 days depending on preference (to be discussed at interview). Occasional weekend and evening work subject to our events calendar. One-year fixed term contract however there is potential to increase working hours and / or contract length subject to performance. 

A full driving licence and / or the ability to travel to events and meetings within London and the South East is essential.

Applicants must be eligible to live and work in the UK to apply for this position.

The role requires successful completion of an enhanced DBS check and mandatory training including level 3 safeguarding (costs covered by charity).

PERSON SPECIFICATION

Skills

  • Strong relationship management skills, capable of building and maintaining connections with supporters and colleagues.
  • Excellent communication skills, both verbal and written, with the ability to convey information effectively.
  • Strong project management abilities, with a focus on meeting deadlines and managing multiple priorities.
  • Analytical mindset with attention to detail, ensuring accurate record-keeping and data management.
  • Excellent IT skills – proficient in the use of MS Office, Adobe and WordPress.
  • A proactive and ambitious attitude, dedicated to personal and charity growth.
  • Knowledge of GDPR and fundraising guidelines.
  • Ability to work independently and as part of a team.
  • Experience of working with and managing volunteers.

Experience

  • Experience of successfully delivering fundraising events.
  • Experience providing excellent supporter and donor care, using effective communication to build positive relationships with supporters and stakeholders to maximise impact.
  • Demonstrable experience of promoting events to secure support and encourage participation.
  • Familiarity with digital fundraising platforms, CRM systems and handling of personal data. 

STAFF BENEFITS

  • Flexible working hours to balance home / work life
  • Time off in lieu for evening and weekend work
  • Home office set up including phone, laptop and printer.
  • Pension scheme.  
  • Training and development with career progression opportunities.  
  • Reasonable expenses paid for offsite meetings, events and activities
  • Annual Leave: 20 days holiday per year plus 8 bank holidays. This is on a pro rata basis. 
  • Blue Light Card: enjoy discounts both online and in store across various outlets.

How To Apply

Apply online with a covering letter highlighting your achievements, relevant experience and why your application should be considered. 

Closing date for applications: 8th May 2025

Interviews will be held in mid May.

We will only contact those applicants who have been successful for interview selection at which point you will be required to provide details of two referees.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

Posted by
The Brompton Fountain View profile Organisation type Registered Charity Company size 6 - 10
Posted on: 09 April 2025
Closing date: 09 May 2025 at 23:24
Tags: Communications, Fundraising, IT, Marketing, Volunteering Management, Content Writing / Copywriting, Database Management, Engagement / Outreach, Health / Medical, Internal communication, Social Media, Students / School, Web, Community Fundraising, Corporate Fundraising, Individual Giving, Major Donor, Regional Fundraising, Trusts / Foundations, Digital Fundraising

The client requests no contact from agencies or media sales.