Charity Shop Assistant Manager Jobs

Bring your passion for fashion and retail experience to join our Saint Michael’s Hospice retail team as an Assistant Shop Manager. Based at our Boroughbridge Shop, you will support the Shop Manager in maintaining a top-quality sales culture, developing shop plans and enhancing the customer service experience.

Providing encouragement and support for the team of volunteers, you will help build a welcoming atmosphere and fuel a committed customer base to boost shop growth. You will be able to demonstrate a keen eye for merchandising, helping pre-loved goods find new homes. You will aim to reach key performance indicators, using your creativity to develop strategies and ways to meet them. In the absence of the Shop Manager, you will take charge of day-to-day operations – maintaining standards across all aspects of the shop, as well as budget management.

Alongside fashion retail experience and customer service skills, the successful candidate will be innovative and open to new methods for boosting sales and cutting costs. You will demonstrate great organisational and leadership skill, and ability to strengthen interpersonal relationships to empower staff while maintaining an efficient retail environment.

Have you been recommended to this role by a current employee as part of our recommend a friend scheme? Don’t forget to let us know after clicking apply.

Benefits include (subject to availability): -

• 35 days holiday per year (including Bank Holidays, pro-rata).Comprehensive Induction Programme.
• Refer a friend bonus scheme.
• Pension Scheme with an employer contribution of 8%.
• Employee Assistance Programme.
• Access to staff support.
• Free group life assurance.
• Free DBS check.

You will be joining an organisation that is driven, caring, and responsive and you will be playing an important role in enabling us to provide our highly valued services to the people of Harrogate, Hambleton, and Richmondshire Districts.

At North Yorkshire Hospice Care we believe that children, young people and adults should never experience abuse of any kind. Every member of our organisation has a responsibility to promote the welfare of all who encounter our services. We aim to keep people safe and to operate our services in a way that protects them; to make reporting concerns as easy as possible and respond quickly; to listen to all worries and work in partnership with individuals and agencies. All our staff and volunteers receive annual training on both adults and children/young people’s safeguarding.

We positively encourage applications from all areas of the community, regardless of gender, race, faith, disability, age, or sexual orientation and we encourage applications from users of mental health services. This is part of our commitment to equality and reflecting the diversity of our population. All appointments are subject to satisfactory pre-employment checks being obtained including successful applicants being required to undertake a DBS Check suitable for the role that you will be performing.Disclosure expenses will be met by the employer.

North Yorkshire Hospice Care is a registered charity in England and Wales (518905) with a family of services operating as Herriot Hospice Homecare, Just ‘B’, Saint Michael’s Hospice, and Talking Spaces. North Yorkshire Hospice Care is a company limited by guarantee, registered in England and Wales (2121179).

For more information on the role please refer to the attached Job Description below.

Please be aware we reserve the right to close a vacancy early if a suitable candidate is identified.

Telephone screening will take place soon after application with successful candidates being invited for an interview, which will take place in Harrogate. 

Please note that we are unable to consider applications that do not have the Right to Work in the United Kingdom.

Purpose of post: Develop, manage and maintain income from a diverse portfolio of fundraising streams, including Trusts and Foundations, Individual Giving, Events Fundraising and Legacy Fundraising.

You will be joining a Fundraising, Communication and Marketing team that is committed to working collaboratively and creating a supportive culture. This is something we are proud of and believe is at the heart of our success.

ROLE AND RESPONSIBILITIES

To be successful in this role you will have excellent knowledge and experience growing fundraising income, together with the ability to manage donor relationships and inspire people to support SCT.

In this role you will have responsibility for:

• Trust Fundraising, managing a trust pipeline, identifying and assessing opportunities for grant applications through prospect research and developing and submitting excellent applications.
• Working alongside the Director of Fundraising to manage the relationship with grant funders, including hosting visits, attending meetings, and ensuring reporting requirements are met.
• Lead the development and delivery of events fundraising, including working alongside the Director of Fundraising, Marketing and Communications to develop new owned fundraising activities and increase engagement in third-party events.
• Support the Director of Fundraising, Communications and Marketing to develop and promote new fundraising campaigns, including individual giving and regular giving campaigns
• Support the Director of Fundraising, Communications and Marketing to launch a new Gifts in Wills campaign and support the delivery of legacy fundraising.
• Work with colleagues across the fundraising, marketing, and communications team and the wider organisation to support the development of integrated fundraising and marketing campaigns. In 2025, our priority is the delivery of a 60-anniversary campaign.

People management

• Manage a Fundraising Assistant, setting objectives and overseeing their work.
• Support the Fundraising Assistant’s professional development by providing mentoring and identifying opportunities for professional development.

Other roles and responsibilities

• Work collaboratively with colleagues in the Fundraising, Communications and Marketing team and colleagues across the organisation.
• As required, support and deliver consultation activities with service users, to ensure their lived experiences are considered in our fundraising activities.
• Support the development of SCT’s annual fundraising business plan and advise the Director of Fundraising, Communications and Marketing on setting income targets for Corporate, Events and Community Fundraising
• Work with the Director of Fundraising, Communications and Marketing to produce income forecasts.
• Line manage SCT volunteers as required.
• Maintain accurate records and ensure these are up to date on our CRM, eTapestry
• Provide regular reports to the Director of Fundraising, Marketing and Communication on the performance of our fundraising streams.
• Maintain the security of sensitive personal and other confidential information
• Work with the Director of Fundraising, Communications and Marketing to ensure all our activities are legally compliant, including with Fundraising Regulations, GDPR and the Institute of Fundraising best practices.
• Attend networking events and meetings as required, which may include some out of hours work.
• Maintain a broad and detailed knowledge of the SCT’s services and funding needs.
• Keep up to date with best practices and new developments in fundraising.
• Identifying own learning and development needs, liaising with the Director of Fundraising, Communications and Marketing.
• Undertake such other reasonable duties that may be required from time to time.

Title: Assistant Retail Manager
Salary: £10,666.24 per annum
Hours/Contract: 16 hours, Permanent, Part time
Based: Locks Heath Marie Curie Shop
Closing date: We are reviewing applications as soon as they are received. We advise you APPLY NOW if you are interested
Interview date: TBC
We are currently looking for someone with a strong retail background to join our stores team. You will be supporting the achievement of sales within the shop.

Marie Curie Benefits Package:
- Season ticket loan for travelling to and from work
- Defined contribution schemes for Pension
- Marie Curie Group Personal Pension Scheme
- Loan schemes for bikes; computers and satellite navigation systems
- Introduce a friend scheme
- Entitled under Marie Curie Blue Light Card
- Entitled to Benefit-Hub Discount Scheme
- Life assurance - for all employees
- Eye care - (under Display Screen Equipment (DSE) regulations, Marie Curie will pay towards sight tests if you use computer screens and other displays as part of your job)

What's in it for you:
- Annual leave allowance: - England and Wales = 25 days plus 8 public holidays (pro rata)
- Competitive Policy for parental/sick leave
- Continuous Professional Development - (Marie Curie supports and encourages personal and professional development)
- Industry leading training programmes
- Flexible Working

What we are looking for:
- Excellent customer service skills with an ability to communicate with tact and discretion
- Comprehensive retail management experience, preferably in fashion/clothing, with experience of cash handling and financial management procedures (including completion of sales records)
- Strong leadership skills with proven line management experience
- A compassionate individual with a passion for the Marie Curie brand

Using best charity retail practice, creative flair, and an ability to lead by example, you will support the team to create an inviting shop which encourages sales and promotes excellent customer service.

To apply, please send us your most recent CV and a cover letter detailing your experience, how you meet the person specification and why you would like to work for Marie Curie

For more information or an informal chat please contact Noel Fawcett by email at [email protected]

Marie Curie is committed to its values, which underpin our work.  We take stringent steps to ensure that the people who join our organisation through employment or volunteering, are suitable for their roles and are committed to safeguarding all our people from harm. This includes our staff, volunteers and all those who use or come into contact with our services. We are dedicated to creating not just a safe place to work but also a supportive and rewarding one. 
We believe that diversity makes us stronger. Join Marie Curie and be part of an inclusive and equitable workplace where everyone's unique perspectives and experiences are valued. We welcome candidates from all backgrounds and walks of life. Apply today to bring your talents to our diverse and inclusive charity.
We're committed to making reasonable adjustments to support you throughout the application and selection process. You can request support via [email protected]
This role will be subject to receiving a satisfactory basic disclosure check.
We reserve the right to close this vacancy early. Agencies need not apply.

Are you passionate about retail and love connecting with people? If you’ve got strong retail experience and thrive in a dynamic environment, we have the perfect role for you!

We’re looking for an Assistant Shop Manager to help lead our Waltham Cross retail shop to success. You’ll work with a small talented team of volunteers to deliver exceptional customer experiences, drive sales, and make a real impact in your local community. Every day will bring new challenges and opportunities as you champion the PDSA brand, generate vital donations, and raise awareness of our incredible mission.

What You’ll Do

As our Assistant Shop Manager, you’ll:

• Partner with the Shop Manager to maximise profits through excellent customer experiences, efficient stock management, and smart use of performance data.
• Inspire and develop a team of volunteers, fostering creativity and innovation.
• Drive a culture of continuous improvement, using KPIs and competitor insights to refine what works.
• Be passionate about PDSA as a charity and raise awareness of what we do with every customer 

About You

We’re looking for someone who:

• Has a proven track record in retail, consistently meeting and exceeding sales targets.
• Knows how to deliver exceptional customer service and create memorable shopping experiences.
• Can motivate and lead a team, instilling enthusiasm and sharing skills to achieve outstanding results.

If you’re excited by the fast-paced world of retail and want to channel your skills into a role with real purpose, we’d love to hear from you.

Why Join PDSA?

At PDSA, we’re more than a workplace—we’re a family united by a shared passion for making a difference. It’s no wonder we’re rated one of the top 25 big organisations to work for in the UK.

Here’s just some of what we offer:

• Flexible working options to support your lifestyle.
• 25 days holiday (plus Bank Holidays), with the ability to buy or sell extra days.
• An additional Wellbeing Day and Celebration Day for you to recharge.
• A generous pension scheme starting at 5% contributions, with the option to increase up to 10%.
• Life Assurance policy (4x your annual salary).
• Access to an Employee Assistance Program and Online Wellbeing Centre, available 24/7.
• Discounts on retail, holidays, and more through our Fetch platform.

To apply for this role, click Apply Now at the top of the page, create a candidate account and complete our simple applications form. 

PDSA is committed to embedding a culture of diversity and inclusion within our teams that reflect the communities we serve. We aim to create a working environment in which all individuals are able to make best use of their skills, free from discrimination or harassment, and in which all decisions are based on merit. We offer a range of family friendly, inclusive employment policies and opportunities for flexible working arrangements to support team members from different backgrounds. 

If you have any questions or concerns regarding accessibility, please contact us and we will be happy to discuss via email or telephone reasonable adjustments that you may require throughout the recruitment process. 

We are committed to safeguarding and promoting the welfare of children, adults at risk and all our colleagues and expect everyone who works for us to also share this commitment and to treat people with courtesy and respect. 

To support this commitment, our recruitment & selection processes are robust and rigorous. All appointments will be subject to satisfactory references and appropriate background checks. 

Exciting opportunity for a dynamic and experienced Charity Retail Operations Manager to manage the operations of our two charity shops - both working in the shops and administratively, while ensuring a successful experience for our student learners (aged 16-25) with learning differences.

Harington is an Ofsted-regulated Independent Training Provider based in north London, this academic year supporting 53 young people with learning differences. We specialise in employability skills in retail and horticulture. Our two charity shops, in Highgate and Hornsey, provide income for our charity and work experience placements for our students.

We are seeking a highly driven, enthusiastic and experienced Charity Retail Operations Manager to lead both shops, manage stock, finances, health and safety, and drive growth.

The role requires experience in retail, ideally working with young people with learning differences, alongside strong leadership and commercial skills.

Do you have retail experience with the potential to support the leadership of a small team? Do you have a passion for delivering great standards and developing others? Do you want to be part of something exciting that will truly make a difference to the lives of people around you?

Then we might have the perfect job for you!

Assistant Shop Manager (Cheltenham)
Location: Cheltenham
Hours of work: 16-40 hours per week, across 2-5 days (including Saturdays)
Duration: Permanent
Salary: £23,880.12 FTE (£11.45 per hour)

At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007.

The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

We are looking for an experienced retail team member who can support the financial delivery, team engagement and community presence in our Cheltenham shop. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide development opportunities.

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

Applications will close when sufficient high-quality applications are received.

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.

Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on our website.

No agencies please.

About Guildford Cathedral

Guildford Cathedral is a sacred space and a community of people who engage with God and the wider world for the common good. We do this by being a warm-hearted community open to God, to all, to growth and to transformation. Over 100,000 visitors come to the Cathedral each year and our Cathedral ‘community’ comprises thousands who feel close to the Cathedral because of historical connection, the purchase of a brick in the 1950s, their membership of the worshipping congregations or staff and volunteers.

The core task of Guildford Cathedral is worship. Daily and Sunday choral services are the backbone of our work. The Cathedral is led by the Dean with the Cathedral Chapter which is akin to a Board of Directors and charity trustees. 

The Role 

The Shop Assistant will support the Shop Manager by opening the Shop on one day per week and other days by mutual agreement. The post holder works enthusiastically as part of the Cathedral’s team of staff and volunteers to help deliver our vision. Lone working is sometimes required but another Staff member (Virger) will always be on site and contactable. 

Key Responsibilities

• Support the Shop Manager in daily operations.
• Supervise and support volunteers.
• Process sales, including cash and card payments.
• Maintain shop cleanliness, tidiness, and stock presentation.
• Assist customers and handle inquiries.
• Manage stock, orders, and accounts with the Shop Manager.
• Ensure effective administration of sales and inventory.
• Collaborate with key stakeholders, including management and volunteers.

For an informal conversation about the role, please get in touch. The closing date for applications is 28 February 2025, with interviews scheduled for the week commencing 3 March 2025.

Guildford Cathedral follows a Safer Recruiting policy, and proof of eligibility to work in the UK will be required before appointment. Referees will not be contacted without your consent.

Do you have retail experience with the potential to support the leadership of a small team?
Do you have a passion for delivering great standards and developing others? 
Do you want to be part of something exciting that will truly make a difference to the lives of people around you?

Then we might have the perfect job for you!

Role: Assistant Shop Manager
Location: Portishead
Salary: £23,880.12 FTE 
Hours: 16-40 hours per week, across 2-5 days, including Saturdays
Duration: Permanent

At Great Western Air Ambulance Charity, we’re going big on charity retail. We already have nine shops located in Westbury-on-Trym, Yate, Cheltenham, Gloucester, Cinderford, Bath, Thornbury and Keynsham but plan to open up to four new shops a year over the next five years, giving our charity a physical presence in the heart of communities we have served since 2007. Our Portishead shop is one of our next to open, so this is a superb opportunity.

The shops will sell a variety of goods, as well as being a hub for our charity activity locally. Our shops need to perform well financially to help fund our lifesaving service, but we also want them to be a place where everyone feels welcome, the local community can learn life-saving skills and former patients or supporters can pop in for a chat.

We are looking for an experienced retail team member who can support the financial delivery, team engagement and community presence in our new Portishead shop. In return, we offer a competitive salary, the opportunity to be part of an amazing retail team and involvement in the exciting variety that retail growth will bring. We also believe strongly in developing individuals’ leadership skills and provide development opportunities.

GWAAC is a great cause to work for, and we have amazing stories to tell and experiences to offer. Our work is very rewarding for our team too – at GWAAC we know that we are contributing to saving local lives every week. We’re looking for someone who shares our passion for that.

You would be joining GWAAC at an exciting time, as the charity continues to grow and innovate in the field of pre-hospital care. You will be supported in developing your skills and be part of a dedicated team committed to saving local lives.

Interested?

If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.

We actively encourage applications from candidates from a range of backgrounds and experiences as part of our keen commitment to equality, diversity and inclusion. GWAAC puts people first and upholds a culture of safeguarding.

Please Note: All retail staff are required to undertake a Basic DBS check due to their contact with vulnerable people and the public. Further information can be accessed in our Ex-Offenders Policy which is accessible on the website.

No agencies please.

Have you ever wanted to be involved in the setup of a new Children’s Residential home as an Assistant Manager?  

Together we make a difference, develop and learn, and support each other. Every day with us is different, but our mission remains the same: To champion the rights, needs and ambitions of the people we support - they are at the heart of everything we do. We stand by them, and we work together for change. 

Have you ever wanted to make a difference to the lives of vulnerable Children and Young People?  Our children’s home in Heaton Moor provides residential Care for Children and Young People with who Emotional Behavioural difficulties.

The Together Trust is one of the North West’s leading charities, offering individual care, support, and education to hundreds of children, young people, and adults each year. We are a not-for-profit charitable trust, so every penny goes back into benefiting the people that we support.

You will be working in a caring home environment, nurturing, and supporting the young people we work with helping them to overcome the issues they are facing. You will work with the team and the Registered Manager to give the support that these Children and Young People deserve to help make life better for them.

We have a rewarding opportunity for an Assistant Manager to join and set up a new residential children’s home in North Manchester, this home is being opened in partnership with Manchester City Council.

You will help to create a caring home for 5 young people who have various Emotional Behaviour Difficulties. You will lead the team and mentor them in giving the support that these young people deserve to help make life better for them.  

Location – Lower Broughton, North Manchester

Hours - 2 Vacancies

Salary - £30,986

Salary Enhancements - £96 for sleep-in shifts and a 25% uplift on the hourly rate for weekend shifts. 

We also offer….

• Annual Leave 27-day holiday plus 8 days bank holidays rising to 30 after 5 years, 33 days after 10 years
• Generous pension scheme and death in service benefit, up to 7% company pension contributions and up to 6 x basis salary death in service 
• Occupational sick pay and family friendly policies including enhanced maternity, paternity and adoptive leave.
• Reward and Discount platform offering discounts at high street shops, travel, insurances etc.
• Eligibility to apply for Blue Light card
• Proud to be a real living wage employer
• Refer a friend scheme, be rewarded for recommending a friend to work with us
• Comprehensive training and development opportunities, including apprenticeship qualifications
• Long service awards including cash gifts and extra holiday.
• Promotion of Wellbeing across the organisation including Mental Health First Aiders offering wellbeing support from trained colleague and free weekly yoga session in person or online
• Access to our Employee Assistance Programme for you and adults at your home 

We also provide a caring, supportive environment for all our employees, with a strong emphasis on a good work / life balance, and this something you can’t put a value on

About the position…. 

• You will support the development of a style of leadership and organisational culture to ensure open and participatory management and practice, promoting the well-being of individuals and a positive image of residential care.
• Participate to establish an enabling culture, and effectively manage a home which enables children and young people to achieve optimal outcomes in a safe and secure environment
• To actively assist with the selection, recruitment and retention of staff to ensure a safe, nurturing and positive environment.
• Have responsibility for development and motivation of teams, individuals and self to enhance performance.
• Contribute to the management and monitoring of budgets to achieve efficient and effective use of resources and delivery of a high-quality home.
• You will work flexibly to undertake the full range of duties in a well-planned way that respects and values the Children and Young People as individuals. 

What can you bring to the team….? 

• An essential for this role is a QCF level 3 Health & Social Care (Children & young people) or equivalent.
• Significant residential care experience and supervisory experience.
• Ability to organise and manage the planning and implementation of new developments within time constraints.
• Knowledge of the National Care Standards.
• Good communication and interpersonal skills. You’ll be expected to liaise with other staff, parents/carers, and professionals.
• An ability to work on own initiative and as part of a team, taking the lead when required, maintaining & encouraging open and honest communication.
• A good standard of written English and IT skills would be essential, you will be writing reports and keep record of the Children and Young Peoples progress.
• Transporting children / young people to an activity or school is a requirement. A driving licence that has been held for 12 months would be desirable. 

To discover the full details of this rewarding role within the Together Trust take a look at our Job Description. 

This service is regulated by Ofsted therefore all employees must be over the age of 22 years at the time of joining the service. 

We may remove this advert should we find the successful candidate prior to the closing date therefore early applications are encouraged. 

We currently do not provide sponsorship but we welcome applications from those who have the right to work in the UK. 

Apply now!

In order for the Trust to comply with the apprenticeship funding rules, it is a requirement of the role that the successful applicant must be able to evidence that (1) they have the right to work in the UK without additional approval for more than 20 hours each week throughout the year and (2) they have an eligible residency status for the purposes of the apprenticeship funding rules. In most cases this will mean that the individual needs to show that they have been ''ordinarily resident'' in particular countries (including the UK) at least 3 years before the start of the apprenticeship.

We welcome applications from those with a right to work in the UK. We do not currently sponsor overseas staff.

We may remove this vacancy prior to the expiry date if a suitable candidate is found therefore early applications are encouraged.

Shortlisting will take place throughout the duration of the advert as we are seeking more than one individual.

Retail Support Manager

Leeds, Yeadon and Ilkley with regular travel across the Yorkshire region

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Support Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our Retail Support Manager, you will provide management cover at retail locations as required by the charity. Supporting the Retail Area Manager, you will manage the day-to-day operation of the shop that you are covering, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.

Specifically, you will:

• Provide management cover at Retail locations as required by the charity currently including but not limited to Leeds, Yeadon and Ilkley Shops. This may also expand to include additional locations as the charity’s number of shops grows however depending on the role holder’s geographic location, we can agree which areas will be covered.
• Lead a team of volunteers to deliver an outstanding customer experience.
•  Deliver any volunteer training required and make every effort to create a welcoming and happy environment.
• Responsible for volunteer training and engagement, ensuring the volunteer management system is actively kept up to date in the absence of the Shop Manager.
• Ensure there is management cover and sufficient volunteers to operate all trading hours.
• Ensure accurate accounting and handling of assets (items donated and money received).
•  Responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes at each location.
• Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures at each location.
•  Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters

About You

To be considered for this role, you will need:

• To be ideally educated to A Level or equivalent.
• To have experience of managing people/volunteers including recruitment and development.
• To have experience of meeting and exceeding targets within a retail environment
• To be highly organised with good time management skills.
• To be able to prioritise workload and meet deadlines.
• To have excellent communication and interpersonal skills.
• To be able to motivate self and others.
• To have demonstrably strong planning, guiding and motivation skills to successfully achieve targeted income are desirable.
• To have a full UK driving licence, access to own vehicle and ability and willingness to travel across Yorkshire.
•  A willingness and ability to safely lone work.
• To be willing to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
•  A check on your employment history, by seeking 2 references
• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
• A DBS check at enhanced level.

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 10 February 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Retail Support Manager

Richmond, Northallerton and Pickering with regular travel across the Yorkshire region

We are committed to paying the Real Living Wage.

About Us

Yorkshire is one of the regions hardest hit by cancer. Together, we can change this.

Yorkshire Cancer Research is a charity dedicated to funding research so that you and those you love live longer healthier lives, free of cancer.

Thanks to supporters, the charity funds vital cancer research and pioneers innovative new services for people with cancer. These life-giving medical breakthroughs are helping more people survive cancer – in Yorkshire, and beyond.

As an inclusive employer, our aim is to ensure our workforce reflects the rich diversity of our region. We believe a diverse workforce is vital to us taking action to prevent, diagnose and treat cancer more effectively in Yorkshire. We offer equal opportunities regardless of race, religion or belief, age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, marriage and civil partnerships.

The Benefits

We offer all employees a wide range of benefits including an enhanced contributory pension scheme, 25 days annual leave plus Bank Holidays (increasing to 30 days after 5 years’ service), flexible working arrangements, private medical insurance, enhanced maternity leave, career progression, learning and development, wellbeing initiatives, offices within walking distance of Hornbeam Park train station, free onsite parking and a whole lot more.

We’ve got a strong set of values that inform everything we do and we’re looking for people who are aligned with these. As our Retail Support Manager, you will put people in Yorkshire at the heart of everything you do, unite with colleagues and other organisations in this cause, and dare to think big and bold to make positive solutions happen.

The Role

As our Retail Support Manager, you will provide management cover at retail locations as required by the charity. Supporting the Retail Area Manager, you will manage the day-to-day operation of the shop that you are covering, including managing a team of volunteers, ensuring accurate accounting and handling of assets, delivering high standards of customer service, and adhering to all charity policies and procedures. You will lead by example and ensure that volunteers, supporters, donors, and customers understand how their contributions are making a difference to the lives of people in Yorkshire and beyond.

Specifically, you will:

• Provide management cover at Retail locations as required by the charity currently including but not limited to Richmond, Northallerton and Pickering Shops. This may also expand to include additional locations as the charity’s number of shops grows however depending on the role holder’s geographic location, we can agree which areas will be covered.
• Lead a team of volunteers to deliver an outstanding customer experience.
• Deliver any volunteer training required and make every effort to create a welcoming and happy environment.
• Responsible for volunteer training and engagement, ensuring the volunteer management system is actively kept up to date in the absence of the Shop Manager.
• Ensure there is management cover and sufficient volunteers to operate all trading hours.
• Ensure accurate accounting and handling of assets (items donated and money received).
• Responsible for ensuring accurate record keeping of items donated and the amount paid for each item for Gift Aid tax reclaim purposes at each location.
• Prepare and complete all shop administration including cash handling and banking functions to the highest standard, accurately and on time, always adhering to charity policy and procedures at each location.
• Create a welcoming professional atmosphere and deliver high standards of customer service for all customers and supporters

About You

To be considered for this role, you will need:

• To be ideally educated to A Level or equivalent.
• To have experience of managing people/volunteers including recruitment and development.
• To have experience of meeting and exceeding targets within a retail environment
• To be highly organised with good time management skills.
• To be able to prioritise workload and meet deadlines.
• To have excellent communication and interpersonal skills.
• To be able to motivate self and others.
• To have demonstrably strong planning, guiding and motivation skills to successfully achieve targeted income are desirable.
• To have a full UK driving licence, access to own vehicle and ability and willingness to travel across Yorkshire.
• A willingness and ability to safely lone work.
• To be willing to complete our pre-employment checks (to be undertaken once the role is offered and accepted) which include:
•  A check on your employment history, by seeking 2 references
• A check on your eligibility to work in the UK as per the Immigration, Asylum and Nationality Act 2006
• A DBS check at enhanced level.

Please note, this role is not eligible for a visa sponsorship.

Application

Before applying, please visit our Careers Page to view the full role profile and find out more about working for Yorkshire Cancer Research.

To apply please submit a CV and cover letter outlining your suitability for the role to Claire Wooldridge, Head of People, before 10 February 2025. Please read our privacy notice before applying.

Yorkshire Cancer Research is a responsible and flexible employer.  We welcome any discussion for flexible working at the interview/offer stage where we will consider an individual’s circumstances against the needs of the charity.

We positively encourage applications from suitably qualified and eligible candidates from all backgrounds. If we can make any reasonable adjustments to support your application, please contact us via our website. 

Retail Field Manager

Salary£40,429.00 per annum

LocationClitheroe

Weekly Hours37.5

The Vacancy

Job Title: Retail Field Manager

Location: Clitheroe

Salary: £40,429.00 per annum

Weekly Hours: 37.5

Reference: YMC1076968

Are you an experienced and dynamic leader with a passion for retail and community engagement? Do you thrive in a fast-paced, results-driven environment where you can inspire teams and make a tangible difference? If so, we have an exciting opportunity for you to join the YMCA as a Retail Field Manager.

The Role

As a Retail Field Manager, you will oversee a group of charity shops within a designated geographical area, with the goal of maximizing sales, income, and community impact. You’ll be based in one high-turnover shop and will manage a team of Shop Managers and Van Drivers to achieve exceptional results. This is a key leadership role that combines strategic thinking with hands-on operational management, all while upholding the YMCA’s ethos, values, and behaviours.

What You’ll Be Doing

Income and Profit

• Conduct weekly store visits, identifying opportunities for improvement and implementing actionable plans to drive sales and profitability.
• Analyse store financial performance and develop tailored strategies to achieve targets.
• Maximize Gift Aid income and ensure compliance with YMCA and HMRC regulations.

Stock and Logistics

• Drive stock generation activities and collaborate with the Stock Manager to secure corporate donations.
• Ensure effective stock processing procedures to maximize sales while minimizing waste.
• Manage the day-to-day logistics of van crews and drivers, monitoring performance using the vehicle management system.

People Management

• Build and lead a motivated, high-performing team, fostering an inclusive and supportive work environment.
• Recruit, train, and develop Shop Managers, Van Drivers, and volunteers to achieve their full potential.
• Address employee relations matters fairly and in line with YMCA policies, working closely with HR to ensure consistency.

Community Engagement and Customer Experience

• Ensure shops are well-stocked, organized, and display a wide range of goods at competitive prices.
• Build strong relationships with local communities to drive stock generation, increase volunteering, and enhance shop visibility.
• Deliver exceptional customer service to donors, customers, and supporters, ensuring that every interaction reflects YMCA values.

Health & Safety and Property Management

• Ensure compliance with health and safety regulations in all stores, conducting regular risk assessments.
• Support stores with property-related matters, ensuring that maintenance issues are resolved promptly and efficiently.

IT and Technology

• Ensure that store teams are proficient in using available technology to optimize performance.
• Troubleshoot IT and technology issues, ensuring timely resolutions to minimize disruptions.

What We’re Looking For

We’re looking for a leader who is as passionate about retail as they are about making a difference in their community. To be successful in this role, you’ll need:

• Retail Expertise: Proven experience in managing multiple retail locations or a large-scale retail operation, with a strong track record of driving sales and profitability.
• Leadership Skills: The ability to inspire, motivate, and develop a diverse team, with excellent communication and interpersonal skills.
• Analytical Mindset: A data-driven approach to identifying opportunities and implementing solutions that improve performance.
• Community Focus: A passion for engaging with local communities to build relationships and enhance the YMCA’s impact.
• Organizational Skills: The ability to manage multiple priorities, meet deadlines, and maintain high standards across all areas of responsibility.
• Compliance Awareness: A thorough understanding of health and safety, property maintenance, and regulatory compliance within a retail environment.

Why Join Us?

At the YMCA, we are proud of our mission to create positive change in local communities. As a Retail Field Manager, you’ll play a pivotal role in helping us achieve our goals while also developing your own career in a supportive and rewarding environment.

In return for your dedication, we offer:

• A competitive salary of £40,429 per annum.
• The opportunity to lead and develop a team within a nationally recognized charity.
• A role that offers variety, challenge, and the chance to make a real impact.
• Access to training and development opportunities to help you grow in your role.
• The satisfaction of knowing your work directly contributes to supporting the YMCA’s mission of helping people reach their full potential.

How to Apply

If you’re ready to take the next step in your career and join an organization that values passion, professionalism, and community, we’d love to hear from you!

To apply, please send your CV.

Our recruitment process is anonymised and candidates' names are hidden. We welcome and encourage job applications from people of all backgrounds, particularly those from disabled and Black, Asian and Minority Ethnic (BAME) candidates. Safer recruitment is important to us and the successful applicant will be asked to provide two references. They will also be required to complete a safeguarding self-declaration, safeguarding training and undertake a DBS check.

Do you have experience with charity event management and stewarding supporters? Do you thrive by achieving or exceeding financial and non-financial KPIs? Yes, then the fundraising team would love for you to keep on reading. 

We are recruiting a Challenge Events Manager as part of our Fundraising team. This is a flexible role, working from both home and our offices. Flexibility is key for this role as there will be some expectations for working evenings and weekends at events. The fundraising team do meet one day per week at our London office. 

This is a full time (37.5 hours per week) for 16-18 months but we are open and flexible to part time or job share for the right candidate. 

As part of the Events Manager role, you will be playing a significant role in managing and delivering the charities growing special evens portfolio, which includes key event such as The London Marathon. This is a great, rewarding role where you will have the opportunity to learn and develop your knowledge and skills. Are you someone who can deliver an outstanding event experience that will inspire long lasting relationships with the charities committed supporters?

You will need:

• Proven experience of building long-lasting relationships with supporters
• Excellent verbal and written communication skills
• Management of 3rd party events

• Proficient digital, data, marketing, and stewardship skills

At Mencap, we value a diverse and inclusive workplace, and we intentionally plan for the success of our colleagues in everything we do. We welcome applications from everyone, so come as you are and join us. Together we are Mencap!

If you are passionate about making the UK the best place in the world for people with a learning disability to live happy and healthy lives and are looking for a rewarding challenge where you have a team that are dedicated to supporting your personal progression, then this is the role for you!

We are proud to be a Disability Confident Leader and welcome applicants with disabilities to apply for all roles with us. To find out more about the scheme please visit the direct gov website.

Benefits

As well as knowing that what we do is making a positive difference to people’s lives, you will receive fair pay and have access to a wide range of rewards and benefits as one of our employees.

• 24 days holiday (plus bank holidays) increasing with long service plus the ability to buy up to another 10 days via our HolidayPlus scheme
• Service related sick pay when 6 month probation is completed
• Eligibility to join Mencap Pension Plan where Mencap matches contributions up to 5% on a salary sacrifice basis meaning NI savings. If you don’t join the Plan you start, you will be auto-enrolled after three months with us.
• Membership of Mencap Pension Plan to include up to 3 times salary death in service live cover AND Income Protection of 50% salary to be triggered at 26 weeks of long term sickness
• Loans for debt consolidation,bikes, computers and phones when you have been with us for 6 months
• Interest free season ticket loans
• Discounts and cashback from 3% to 30% at high street shops including major super markets, cinemas, gyms, leisure/theme parks, holidays and much more via Mencap Extras
• Opportunity to purchase a health cash plan to claim towards dental, glasses, therapy etc.
• Free access to round the clock employee assistance program for advice and support
• Quarterly award scheme and recognition at every 5 years through our YouRock program
• Access to award winning training and development

*T&C's apply based on contract

About Mencap

We work in partnership with people with a learning disability, and all our services support people to live life as they choose. Everyone wants a purposeful job - to do something meaningful. At Mencap, we can give you that. You will have opportunities to develop as a person, colleague, leader and activist. We want to make you feel inspired to reach your potential.

Our work includes;

• providing high-quality, flexible services that allow people to live as independently as possible in a place they choose
• providing advice through our help lines and web sites

Human Resources Assistant

Up to £26,000pa

Leatherhead, Surrey

Rainbow Trust Children’s Charity is going through an exciting time where we are growing, with the aim of reaching more families in need.

About the role:

This Best Companies Top 25 Charity is looking to appoint a Human Resources Assistant to support the small Human Resources team by offering high-quality administrative support and providing first-line HR advice to all employees.

This is an exciting time for an enthusiastic HR professional to join our ambitious charity. We have a clear vision for growth and a strong sense of values - our key asset is our people.

Reporting to the Director of HR & Volunteering, this varied, generalist HR role will provide support and guidance to employees on all HR related matters. They will play a vital role in ensuring a high quality employee experience, with responsibility for efficient HR administration including managing HR & recruitment enquiries, onboarding and offboarding of staff, recruitment processes, producing contractual documentation, managing the HR database and supporting the delivery of internal training.

What we’re looking for:

· Friendly, enthusiastic and socially-focused individual with a persuasive, teaching style of communication and the ability to build successful working relationships.

· An effective communicator – you have strong interpersonal skills and are able to motivate others, while also being aware of and responsive to, their needs and concerns

· A helpful and supportive team member - you work at a faster-than-average pace with a sense of urgency, using your initiative to get things done correctly, and work collaboratively to achieve results

· A conscientious and disciplined approach to work – you are a self-starter who is well organised, with a high level of attention to detail and accuracy and the able to work independently, following established guidelines efficiently.

· Someone with a working knowledge of HR, you may be CIPD qualified or working towards a qualification in HR.

What we offer:

We have a range of fantastic benefits that we offer our employees, this include:

· Flexible working hours to balance home and working life

· Access to the Blue Light Discount Card Scheme, and other rewards and discounts

· Time off in lieu

· 25 days of annual leave plus public holidays – rising to 26 days after 1 year, 27 days after 5 years and 30 days after 11 years, with an additional 5 days to use in your 10th or 20th year of service (pro rata for part time)

· Bike to work, season ticket loan and payroll giving schemes

· Family friendly policies, focused on employee wellbeing, and an active cross-organisational wellbeing group running a number of initiatives throughout the year

· Pension scheme (we will contribute 5% of your salary and you will contribute at least 3%)

· The option to buy/sell annual leave, as well as additional leave for your birthday, wedding/civil ceremony and half day Christmas shopping

· A recommend a friend recruitment referral bonus

About us:

Rainbow Trust Children’s Charity enables families who have a child with a life-threatening or terminal illness to make the most of time together, providing expert, practical and emotional support, where they need it for as long as it is needed.

How to apply:

Please send your CV and a covering letter highlighting why your application should be considered above others to us via the link.

Closing date: 05 March 2025

Interview dates: Interview Dates to be confirmed

Please disclose in your covering letter if you have used AI for any part of your job application.

Interviews will take place via Teams or in person at our Head Office in Leatherhead. We will only contact those applicants who have been successful.

Early application is encouraged as we will review applications throughout the advertising period and reserve the right to close the advert early.

An enhanced DBS disclosure will be required for this post.

Rainbow Trust is committed to safeguarding and promoting the welfare of children and young people and expects all employees to share this commitment.

Rainbow Trust is an equal opportunities employer and a Best Companies One-Star rated organisation, and we welcome applications from all backgrounds.

We are a Best Companies One-Star rated organisation.  Registered Charity No: 1070532