Charity Shop Assistant Manager Jobs

Job Title: Assistant Manager, Weybridge

Salary: £23,400 FTE, £18,720 pro-rata

Team: Retail

Hours: 30 hours

Location: Weybridge Shop

About Shooting Star Children’s Hospices

We have an exciting opportunity for an Assistant Manager, Weybridge Shop to join our team at Shooting Star Children’s Hospices.

Shooting Star Children’s Hospices provides specialist care and support to families who have a baby, child or young person with a life-limiting condition, or who have been bereaved. Rated ‘Outstanding’ by the Care Quality Commission, we support families across Surrey, north-west London and south-west London from diagnosis to end of life and throughout bereavement with a range of nursing, practical, emotional and medical care.

At the heart of what we do are our dedicated staff; their exceptional commitment and professionalism means every family has the opportunity to make every moment count.                                         It’s a great time to join Shooting Star Children’s Hospices as we are looking to expand our retail portfolio over the next few years.

About the role

Your key purpose will be in the absence of and alongside the Shop Manager, to manage a team of volunteers to maximise sales, deliver excellent customer service and ensure that the shop premises and assets are maintained to a high standard, according to legal requirements and Shooting Star Children’s Hospices (SSCH) policies and procedures

About you

This role requires experience of working in retail and preferably of managing a team.  You will have excellent customer service skills and be sales focussed and target driven. You will have cash handling and excellent administrative skills.  You will also be willing and able to work flexibly across 7 days.

Please see the attached job description for more information about this opportunity at Shooting Star Children’s Hospices.

What we offer

In return you will receive a competitive salary along with a range of benefits, which include:

Pension scheme

• NHS Pension Scheme (for eligible employees) or our stakeholder pension scheme, with up to 7% employer contributions

Annual leave

• 27 days plus Bank Holidays rising with length of service
• 2 weeks paid sabbatical leave after 5, 10 and 15 years’ service

Contractual benefits

• Generous sick pay scheme
• Enhanced maternity, adoption, and paternity leave pay
• Flexible working arrangements
• Death in service benefits
• Reimbursed professional membership fees
• Eye care
• Employee referral scheme
• Blue Light discount card

Health and wellbeing

• Employee Assistance Programme
• Occupational Health
• Cycle to work scheme
• Mental Health First Aiders
• Nutritionally balanced meals at Christopher’s (free for employees) and free fruit at our Hampton site

Safeguarding

We are committed to safeguarding and promoting the welfare of children and young people and expect all our staff to share this commitment. Employment is subject to receipt of satisfactory references and a DBS check.

Equality, diversity and inclusion

Shooting Star Children’s Hospice is committed to inclusion and diversity in everything we do. We know that getting things right is critical for us to live our organisation’s values: Professionalism, Respect, Integrity, Diversity and Excellence.

We are always trying to improve our way of working to be more inclusive and equal. Our vision is for Shooting Star Children’s Hospice to be a place where people of all backgrounds, groups and communities feel welcomed to work and volunteer.

Please apply online or send a CV and covering letter outlining how your experience meets the criteria set out in the person specification.

Closing Date:06/04/2025

**To apply please submit a CV and covering letter outlining how your experience meets the criteria set out in the person specification.**

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategy for ending homelessness. We know it is not inevitable. We know together we can end it.

Our shops generate valuable income to support our services, create opportunities for homeless people to learn new skills and contribute to Crisis’ work in the community. They have a unique contemporary visual identity and are dynamic and creative places to work. 

Location: Ground Floor Shop Premises, 22/24 Parkway Camden Town, London, NW1 7AA

Hours: 40, five days over a seven-day rota

About the role

We have a fantastic opportunity for a Shop Supervisor to make a difference and deliver positive social impact in the local community while also raising money to fund Crisis’ work ending homelessness. 

As a Shop Supervisor, you will support the Shop Manager and Assistant Shop Manager to deliver an outstanding customer experience. You will play a key role in delivering customer service and supporting volunteers, as well maintaining the look and feel of the shop and processing stock. You will work towards ambitious sales and training targets, maximising the impact on our mission to end homelessness.

This is a unique retail opportunity where you will also be involved in delivering on the job training for Crisis members, supporting them to gain the skills and confidence needed in the workplace. You will work collaboratively with your team and will have opportunities to build your own skills and career progression. 

About you

To be successful in this role you will have significant retail or customer service experience alongside a genuine interest in charity retail. You will be seeking a challenge that stands out from other retail roles and will be looking to build a career in this sector.  You will be committed to Crisis’s values and mission to end homelessness. 

Please see the full Job Pack linked below, for a full list of requirements for this role. We realise that long lists of criteria can be daunting, and you may not want to apply for a role unless you feel 100% qualified. However, if you feel you have relevant examples to answer the screening questions, we encourage you to apply.

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds. 

Working at Crisis 

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.  

As a member of the team, you will have access to a wide range of employee benefits including: 

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage. 

• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.  

• Pension scheme with an employer contribution of 8.5%  

• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.

• Enhanced maternity, paternity, shared parental, and adoption pay. 

• Flexible working 

• Wellbeing Leave to be used flexibly And more! (Full list of benefits available on website)  

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career. 

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.

How do I apply?

Please click on the 'Apply for Job' button below. Our shortlisting process is anonymised as part of our commitment to equality, diversity, and inclusion. We do not ask for CVs, instead we ask you complete the work history section and answer the screening questions for us to be able to assess you fairly and objectively. At least two members of staff score all applications.

Closing date: Tuesday 8 April 2025 at 23:55

Interviews will take place w/c 21 April 2025

Can I use Artificial Intelligence (AI) technology for my application?

We strongly discourage applicants from using AI technology at any stage of the recruitment process. This is so we can run a fair, transparent process which gives all applicants an equitable chance of success.  We want to hear about your own experience and perspectives in your application and if shortlisted, during the interview too.

Accessibility

We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email our Talent Acquisition team, to discuss how we can help.

Students’ Union UCL is an organisation that exists to make more happen. We are the representative body for University College London’s (UCL) students, one of the most diverse student communities in the world. We are one of the largest student-led organisations in the UK and a charity with over 52,000 members. We provide opportunities for 300 staff and have an annual turnover of more than £16m.We are a registered charity employing over 100 career staff and 300 student staff, with an annual turnover of more than £12m, delivering a wide range of services and representative functions for UCL students. We have the widest portfolio of services of any student organisation in the country, managing UCL’s extracurricular programmes for sport, music, drama, dance, media, volunteering, academic societies and intercultural engagement; providing a wide range of fantastic social spaces; leading on student democracy and representation across UCL; and offering excellent student support services.

It's an exciting time to join our growing organisation as we lead the delivery of UCL’s groundbreaking Student Life Strategy. This is enabling us to build more programmes to improve students’ mental and physical wellbeing, promote genuine equity for all, build students’ skills and confidence, develop their international connections and intercultural skills, and make a real contribution to our local community.

We support hybrid working. Excellent benefits including defined benefit pension scheme and generous holiday entitlement. We are proud of high levels of staff engagement and pride ourselves on being a great place to work.

We are looking for a HR and OD Manager to enhance the Students Union’s provision of Organisational Development as well as provide high quality advice to managers on a range of HR policies, procedures and HR best practice. The post holder will also complete projects in line with the Union’s People Strategy, working towards the Investors in People Gold accreditation and beyond.

The role is full time and permanent. This role is based at our offices on the Bloomsbury campus with flexibility to work remotely on a 40/60 basis (40% working from the office). We will consider applications to work on a part-time, flexible, and job share basis wherever possible.

Key Requirements

Do you have experience in providing high quality advice to managers on a range of HR policies, procedures and HR best practice? Do you have experience of delivering training and development programmes as well as supporting colleagues through coaching and mentoring? If the answer is yes, then we want to hear from you.

Our ideal candidate will have strong working knowledge of employment law and the ability to influence others and to develop effective working relationships.

Sutton Community Works (SCW) is a Christian charity in South London. Our vision is for our faith in action projects to contribute to a safe and flourishing community in Sutton.

Our work focuses on areas including food poverty, young people, rough sleepers and homelessness. In all our work, our ethos is to love God and others in all we do and say, ensuring people feel seen, heard, understood, and helped.

The Community Food Shop enables Sutton residents who are living with food insecurity to have weekly access to healthy and helpful food, with around 110 households visiting each week.

People visiting the shop come from a vast variety of backgrounds but all have faced difficult life experiences. Beyond food, we also want people to access support to improve their situation, so we pay Citizens Advice to come to the shop every week and provide advice on topics such as housing, debt and benefits.

And as a Christian project we underpin everything with prayer and actively offer prayer to our customers too. The community is real at the Food Shop, and the genuine care and compassion that our 40+ volunteers offer keeps people coming back and building trusting relationships with us.

As one customer said: "Thank you to all the volunteers for their love and support. Being able to feed my family with help from the Food Shop has changed my life."

As Community Food Shop Manager, you can use your leadership experience, excellent communication and organisational skills and Christian faith in a way that makes a real difference in people's lives.

Could you come and lead this amazing project?!

Salary: £32,000 per annum pro rata (plus 5% pension commencing from successful completion of probation period).

Hours: 22.5 per week

Working Pattern: Monday – Friday, 9am – 1:30pm. Occasional afternoon, Saturday or evening working depending on the needs of the charity and the project.

Annual Leave: 28 days per annum pro rata, including bank holidays

Location: It is expected that at least 60% of time will be on site at the Community Food Shop (in the St Nicholas Centre, Sutton, SM1 1AY) or at the office (Highfield Hall, 320 Carshalton Road, SM5 3QB). Other time may be worked from home pending agreement with line manager.

Occupational Requirement: This role involves offering and participating in Christian prayer with members of the public and volunteers, leading devotions and group prayers, and providing pastoral care and faith-based leadership to Christian staff and volunteers. It is therefore an occupational requirement for the post-holder to be a practicing Christian.

Role purpose is to:

• Manage smooth and safe day-to-day delivery of the Community Food Shop, supporting customers, managing staff and volunteers and ensuring food stock is sufficient and excellent food hygiene levels are met (75%)
• Strengthen capacity within the service by maintaining excellent relationships with food donors, volunteers and other external organisations, and assisting with onboarding new volunteers (15%)
• Contribute to the ongoing development of the Community Food Shop, with aims to increase efficiency and decrease people’s need to return to the Food Shop (10%)
• Keep Christ central to activities in the Food Shop project (always)

We are looking for someone who:

• Shares the Vision, Values and Ethos of Sutton Community Works (see our accompanying ‘Who We Are’ document)
• Cares deeply for those in need and wants to put their Christian faith into action to serve them through addressing food insecurity
• Has experience supporting vulnerable people or people with complex social backgrounds
• Is hardworking and will enjoy a busy role based in the community
• Has experience leading a team and working with or supervising volunteers
• Is comfortable using electronic systems and devices
• Is highly organised, flexible and adaptable
• Has excellent attention to detail
• Has excellent communication and interpersonal skills
• Has some understanding of safeguarding, health and safety and confidentiality (training can be provided)
• Is preferably a driver with their own vehicle, as this role can involve covering the collection/transport of food to the Food Shop.

Closing date: 30th March 2025

For fuller job description and tasks involved, please download the document 'Community Food Shop Manager - March 2025'.

In your covering letter, please explain why you think you could be the person we are looking for, based on the information provided.

Not quite the right role for you? We are recruiting other roles in this project too - see our Organisation Profile for all current vacancies.

Please note that we are unable to sponsor visas for this position.

Working with the Assistant Manager, you will recruit, train and support our incredibly loyal volunteers to ensure our shop runs smoothly and efficiently. You must be confident in promoting and showcasing what we do to increase the amount of people who are able to volunteer with us or donate stock.
 
You will be providing oversight on day to day activities, supporting with visual merchandising and planning strategies to increase stock quality and quantity to enable us to grow our business. 

As a Shop Manager, we need you to use your experience in retail management to make this store thrive in the community it sits in. Ideally you will be a local person with great connections and ideas in how best to sell and engage with our customers.
 
 Your great organisation skills along with an eye for attention to detail will guarantee smooth operations, allowing your team to come together and provide quality customer service.
 
Our Cheltenham shop is open Monday to Saturday from 09:00 till 17:00. Your normal working pattern may change each week, subject to the needs of the business.

Essential qualifications, skills, and experience:

• Retail management experience
• Commercial awareness to deliver sales
• Excellent interpersonal skills and the ability to build strong external relationships.
• Good IT skills and a basic understanding of finance
• Good people management skills
• Excellent customer service skills

It would also be great if you had:

• Full driving licence
• Experience of working with volunteers
• Experience of fundraising

1 in 4 of us in the UK are disabled and we are a diverse, proud, and vibrant community. We’re here to create an equal future with all disabled people. We campaign to transform attitudes to disability, tackle injustice and inspire action. We are creating a powerful movement of disabled people, allies, organisations and businesses. Together we will be unstoppable. For more information please go to the Scope website. 

The New Goods team is responsible for bought in product for our physical retail shops and online store. The Assistant Merchandiser will support the growth of the New Goods category through effective planning, managing the supply base, forecasting sales and intake and ensuring optimum range availability.

Permanent - 35 hours a week

Location - Office base is either Here East (Stratford, London) or Manchester eCommerce Hub (Salford) with the ability to work from home. Travel to both locations will be expected occasionally.

The role

You will support the Commercial team in planning, buying, and managing stock to maximise sales and profitability. Key responsibilities include:

• Monitoring stock levels, tracking deliveries, and ensuring products are available at the right time and in the right quantities.

• Analysing sales data, identifying trends, and preparing reports to inform buying decisions.

• Liaising with suppliers, operational teams, and other departments to manage orders, deliveries, and product availability.

• Assisting in selecting and planning product ranges, ensuring they align with customer demand and company strategy.

• Supporting the implementation of pricing strategies, promotions and markdowns to optimise sales and profit margins.

• Managing purchase orders, updating systems, and handling day-to-day merchandising tasks.

For more information about the role’s responsibilities and the skills and experience required, please follow the link to the job description.

About you

You’ll be able to demonstrate the following skills gained in a retail or supply chain environment:

• You will have the ability to analyse sales data, spot trends, and make data-driven recommendations.

• You will be comfortable handling sales figures, forecasting, and stock management.

• You will possess a good knowledge of with Excel is a must, experience with merchandising systems or retail analytics tools is a plus.

• You will have excellent communication skills with the ability to adapt your style as needed.

• You will have a good attention to detail and ensure accurate reporting, stock tracking, and order management.

• You will have good organisational skills and can multitask, prioritise workload, and meet deadlines.

• You will be commercial aware and can demonstrate and understanding of market trends, customer demand, and competitor activity.

Please give examples in your application to show how you have these skills.

We also ask you to share how you support Scope’s values and our goal of a fair and equal future for disabled people.

Our values are being pioneering, courageous, connected, open and fair

By living our values and trusting each other, we give our colleagues freedom and space to be creative, push boundaries and change minds.

Disabled candidates

We are a disability equality charity. We encourage applications from disabled people and people with impairments, conditions, and access needs. We want to create a workforce that is a true reflection of the communities we serve.

Scope will interview all disabled candidates who meet the essential criteria for the post. This is part of our commitment as a Disability Confident Leader. Just let us know in your application that you are applying under the Offer an Interview Scheme. This was previously known as the Guaranteed Interview Scheme. If you require adjustments through your journey with us, please email us at our recruitment email address. Find out more about asking for adjustments at interview.

Equality, Diversity and Inclusion

Equality and inclusion are at the heart of everything we do. We want to seize every opportunity to build a truly diverse and inclusive workplace.

We work hard to ensure that we are making exciting opportunities available to all, and everyone feels valued, heard and respected so that we continue to build a high performance, high engagement culture.

Scope benefits

We believe hard work deserves reward and recognition. We offer a wide range of benefits including:

• 27 days holiday plus bank holidays
• Flexible, hybrid and remote working options
• Pay progression at 6 months and 2 years
• Company pension 
• Excellent training and career development 
• Strong colleague networks across disability, race and LGBTQ+
• Discounted gym membership, cycle to work scheme and much more.

How to apply

Click the apply button to create an account and complete your application form.

Closing date for applications: 11:59pm GMT, Tuesday 8 April 2025.

Role: Marketing & Communications Manager
Hours: 37 hours per week
Contract: Permanent
Salary: £36,888 - £38,928 per annum
Closing date: Monday 21 April 2025
Interviews: w/c 28 April 2025

Wigan & Leigh Hospice is looking for a Marketing and Communications Manager to join our Business Development team.

The hospice is a charity which is firmly embedded in its community and relies on the support of that community to keeps its services running. Often people are surprised that hospices rely so heavily on donations to deliver such essential services, but every day we need to raise £12,000 just to keep the hospice running.

As Marketing & Communications Manager you will play a key role in raising the profile of the hospice, helping our community to better understand the services we offer. You will manage all of the hospice’s internal and external communications channels, finding creative ways to engage patients and their families, supporters, staff and volunteers. 

You will work closely with a wide range of colleagues from across the hospice to provide advice and support with marketing and communications activities. This is an opportunity to make a real and meaningful difference to a charity that is very much rooted in this community.

Every day we see first-hand how the hospice supports this community and what impact this has. By joining Team Hospice, you’ll be part of a dynamic, committed and values-led team which makes an important contribution to its community.

If you’re creative, innovative and able to create great content that engages and influences, we want to hear from you.

What we’re offering
The role is available 37 hours per week, Monday – Friday, 8.30am – 4.30pm (Friday 4pm finish), on a salary of £36,888 - £38,928 per annum. Flexible working requests will be considered.

There will be a requirement for flexibility to work occasional evenings and weekends.

We are proud to offer a wide range of benefits, including:

· A warm and welcoming working environment,

· 35 days annual leave inclusive of bank holidays, increasing with length of service,

· Contributary pension scheme,

· Free car parking,

· Subsidised lunches,

· Cycle to Work Scheme,

· Shopping, leisure and holiday discounts,

· On demand GP,

· Westfield Health - Health Cash Plan,

· Life Assurance,

· A range of Wellbeing initiatives.

How to apply
Applicants should submit their CV along with a supporting cover letter stating how they meet the criteria detailed in the person spec to HR department. 

Closing date is Monday 21 April, Interviews will be held at Wigan and Leigh Hospice w/c 28 April 2025.

If you have not heard from us within two weeks after the closing date, this will mean you have been unsuccessful this time.

Successful appointments will be subject to Standard Disclosure and Barring Services Check (DBS) check.

Please note this role is not eligible for sponsorship under the Skilled Worker route of the Points Based System. Candidates will need to be able to demonstrate their right to work in the UK in order to be eligible to take up the post.

About us
Wigan & Leigh Hospice is a CQC Outstanding Hospice supporting the population of the borough of Wigan with specialist palliative and end of life care. Around 1400 people are supported by the hospice each year, with a further 600 people accessing counselling and bereavement services.

The care is tailored to the needs of each individual patient, with some delivered in the patient’s home or usual place of residence, and some in our 14-bed Inpatient Unit in Hindley.

The focus of Wigan & Leigh Hospice’s work is to ensure people live well for as long as possible and get access to the right care, in the right place, at the right time.

The hospice’s values: Compassion, Accessibility, Respect, Excellence, are at the heart of everything we do.

We are committed to protect the privacy and security of your personal information. To see how we do this please visit our website and read our “Role Applicants Data Protection Compliance Statement (Privacy Notice)”.

Our ideal candidate will be passionate and committed to making a difference in people’s lives. You will have the drive to successfully fill this new role, and skills and experience of managing communications and marketing. Your work will be crucial in ensuring the creation of impactful content to help raise the profile of the charity and to achieve an uplift in engagement and support.

You will also have the vision to introduce new and innovative ideas, testing opportunities and initiatives to maximise and diversify our fundraising portfolio to achieve significant income growth.

You will be a resilient individual and a team player able to work flexibly and at pace to get the job done. You will join a small but impactful fundraising team and have the opportunity to appoint a new Marketing Assistant. For a self-motivated individual with a keen eye and the drive to take on a challenge, this could be the job for you. If you can galvanise support internally and externally through persuasive and effective communication and content, you could be making a big difference to the work of the charity and enable us to fulfil our ambitious programmes of support in Africa and the UK.  

On The Water Project Coordinator

Location: Homebased / Remote with regular travel to Birmingham, London and Edinburgh

Contract: Fixed term until 31st December 2025, full time 35hrs per week

Salary: £32,250 gross per annum

Closing Date: Monday 21 April 2025

Interview: Interviews to be held on Friday 2 April

Are you looking for a new opportunity?

The Marine Society & Sea Cadets (MSSC) is a vibrant and growing charity delivering life changing nautical adventure for young people through the Sea Cadets to give them the best possible head start in life. We also provide personal and professional development opportunities for seafarers with the Marine Society. Working with our staff, cadets, and volunteers, we have built a vision and five-year strategy to take us forward and further improve the astounding contribution already made through our work to the lives of thousands of young people and seafarers, while fully supporting our volunteers who are vital to our success.

We are currently looking for an On The Water Project Coordinator to join our team.

About the role

This is an exciting opportunity to lead on an externally funded outreach project providing hard to reach young people with the opportunity to try free boating sessions over the summer holidays.

This is a very varied and rewarding role that requires someone who is self-motivated, organised, creative, tenacious, positive and IT competent with experience in project management.

You need to be able to motivate and inspire your project team, ensuring that the project is on target through continuous monitoring and evaluation. The On The Water Project Coordinator will be responsible for the line management of 3 fixed-term Project Assistants.

Whilst this role is homebased for the majority of the time, it requires the post holder to travel to each of the locations intensively throughout the 5 week delivery period, as well as regular travel for both the planning and evaluation periods. Travel expenses are covered as part of the role.

Responsibilities

Coordinate and ensure the delivery of the On the Water project.

• To manage the temporary Project Assistants at Royal Docks, Midlands and Port Edgar Boat Stations
• Work with the Project Assistants and Growth and Development Workers to enable the effective recruitment of young people, particularly those facing difficulties or disadvantage to the project through recruitment and referrals from local authorities, schools and other relevant bodies
• Devise, plan and implement systems to record and report on the project’s activity, progress and outcomes
• Manage the budget in accordance with the agreed expenditure targets, ensuring that accurate records are maintained
• Ensure the safe and smooth running of delivery in line with all internal policies
• Manage the evaluation, wrap up and future planning of the project
• Ensure the project meets it's targets and funders have timely and accurate reports
• Develop robust monitoring and booking systems and ensure they are rolled out, understood, and used across all 3 sites

Requirements

• Experience of working with young people or community development in a wide variety of community groups
• Experience of planning, delivering and evaluating projects and/or activities
• Proven leadership skills
• Building partnerships
• Excellent internal and external stakeholders skills
• Line management responsibility
• Full Driving Licence

Desirable

• Qualification in Project Management
• Line management of a remote team

Benefits

• Flexible Working hours and a hybrid culture
• Cycle to work scheme and Season Ticket Loan
• 25 days annual leave plus bank holidays
• Life assurance (4x salary) for those that join the pension
• Private medical insurance
• Pension (employer contribution up to 10%)
• Wellbeing portal and EAP with 121 counselling
• Employee development: We are investing in our employees' development and have an annual calendar of learning and development opportunities, designed to support employees to develop into their roles and stretch them to achieve their full potential.

If you are interested in this On The Water Project Coordinator vacancy, please apply now!

Additional Information

MSSC positively encourages applications from suitably qualified and eligible candidates from all backgrounds. Equity, diversity, and inclusion really matters to us, so we can best serve our beneficiaries from every community. We work to ensure a fair and consistent recruitment process and aim to be a charity where diversity of experience, identity and skills are valued and welcomed. MSSC is an equal opportunities employer.

We recognise our responsibilities to safeguard and protect the young people and vulnerable adults with whom we work. We do all we can to promote their health, safety and wellbeing, and we expect our staff to share this commitment and work in line with safeguarding policy, the MSSC’s values and ethos of inclusivity. We adhere to safer recruitment practices and therefore employment is subject to detailed pre-employment checks for successful candidates, including references and criminal disclosure checks and the completion of a disclosure questionnaire.

All successful applicants are required to attend safeguarding training and undergo a criminal record check.

Sutton Community Works (SCW) is a Christian charity in South London. Our vision is for our faith in action projects to contribute to a safe and flourishing community in Sutton.

Our work focuses on areas including food poverty, young people, rough sleepers and homelessness. In all our work, our ethos is to love God and others in all we do and say, ensuring people feel seen, heard, understood, and helped.

The Community Food Shop enables Sutton residents who are living with food insecurity to have weekly access to healthy and helpful food, with around 110 households visiting each week.

People visiting the shop come from a vast variety of backgrounds but all have faced difficult life experiences. Beyond food, we also want people to access support to improve their situation, so we pay Citizens Advice to come to the shop every week and provide advice on topics such as housing, debt and benefits.

And as a Christian project we underpin everything with prayer and actively offer prayer to our customers too. The community is real at the Food Shop, and the genuine care and compassion that our 40+ volunteers offer keeps people coming back and building trusting relationships with us.

As one customer said: "Thank you to all the volunteers for their love and support. Being able to feed my family with help from the Food Shop has changed my life."

As the Community Food Shop Stock Coordinator, you can use your hardworking and organised nature to help feed people in need in Sutton. You will:

• Manage stock at the shop safely and effectively, supported by the Food Shop Manager and leading a team of Restocking Volunteers (70%)
• Buy or collect donations of additional food as required (10%)
• Maintain excellent food hygiene standards (10%)
• Ensure everything is prepared for the Food Shop sessions to run smoothly (5%)
• Lead sessions in the shop, serving and praying with customers and leading volunteers (5%)
• Keep Christ central to activities in the Food Shop project (always)

Salary: £27,000 per annum pro rata (plus 5% pension commencing from successful completion of probation period).

Hours: 21.5 per week

Working Pattern as below (with occasional working outside of these times)

Monday 9:30am – 12:00pm*

*On alternate weeks, these 2.5 hours are worked on a Thursday or Friday morning.

Tuesday None

Wednesday   9:00am – 5:30pm

Thursday 12:00pm – 5:30pm

Friday 12:00pm – 5:30pm

Annual Leave: 28 days per annum pro rata, including bank holidays

Location: Based at the Community Food Shop in the St Nicholas Centre in Sutton (SM1 1AY), with occasional travel to the office (Highfield Hall, 320 Carshalton Road, SM5 3QB) and other local places to collect food.

Occupational Requirements: This role involves offering and participating in Christian prayer with members of the public and volunteers, leading devotions and group prayer, and providing pastoral care and supervision to volunteers. It is therefore an occupational requirement for the post-holder to be a practicing Christian.

This role also involves buying/transporting food multiple days per week, therefore it is a requirement that the post-holder is a driver with access to a safe vehicle they are insured to drive for work purposes.

We are looking for someone who:

• Shares the Vision, Values and Ethos of Sutton Community Works
• Cares deeply for those in need and wants to put their Christian faith into action to serve them through addressing food insecurity
• Is hardworking and will enjoy a busy role based in the community
• Has experience with volunteers and supervising/leading or coaching others
• Is comfortable lifting heavy loads and spending a lot of time on their feet
• Is comfortable using electronic systems and devices
• Is highly organised, flexible and adaptable
• Has excellent attention to detail
• Has excellent communication and interpersonal skills
• Is knowledgeable about food

Please note aforementioned occupational requirements.

Closing date: 30th March 2025

For fuller job description and tasks involved, please download the document 'Community Food Shop Stock Coordinator - March 2025'.

In your covering letter, please explain why you think you could be the person we are looking for, based on the information provided.

Not quite the right role for you? We are recruiting other roles in this project too - see our Organisation Profile for all current vacancies.

Please note that we are unable to sponsor visas for this position.

Permanent Contract

37 hours per week (5 days out of 7 trading days)

£25,760 per annum

Location: Calverton Bookshop (Brand New Shop)

We offer many enhanced benefits including:

-28 days holiday a year, plus Bank Holidays

-Stakeholder pension scheme with matching contributions up to 8%

-Free confidential counselling service: available to all staff and volunteers

-Opportunity for all managers to join our Bespoke Management Development Programme - Compass

Full details about our benefits can be found on our website.

We are opening a brand new bookshop in Calverton during 2025 and we are seeking a passionate and experienced Bookshop Manager to lead our diverse volunteer team and oversee daily operations to maximise income for our charity. The ideal candidate will have a strong background in retail management, a love for books and media, and excellent customer service skills.

If you have the skills to build a community team of volunteers and maximise retail income in our newest shop, we want to hear from you.

You will be working in a creative environment, working closely with donated goods and serving the local community. If you have what it takes to work hard but have some fun along the way then this role for you.

You will need to be driven and focused on making money, and have excellent communication skills both inside and outside the shop, reaching out to the local community to help build support for the shop.

As a Bookshop Shop Manager you will manage an Assistant Shop Manager along with a team of diverse Volunteers, you will need to demonstrate that you have great people skills and that you are confident and competent working with people from different backgrounds, creating a welcoming and positive experience for all of our staff, volunteers and supporters.

You will make a real difference to young people in England by helping to raise the vital funds needed to support our frontline work. Every day we're changing the lives of children in this country for the better - and with your help, tomorrow we can be there for young people even more.

We look forward to receiving your application.

The Children's Society is committed to safeguarding and protecting the children and young people that we work with. As such, all posts are subject to a safer recruitment process, including the disclosure of criminal records and vetting checks. We ensure that we have a range of policies and procedures in place which promote safeguarding and safer working practices across our services.

The closing date for applications is at midnight on Wednesday 23rd April 2025. If, after 14 days, we have received enough applications we reserve the right to close the vacancy from Wednesday 9th April onwards.

Interviews will be held on a date to be confirmed.

IN2

Sutton Community Works (SCW) is a Christian charity in South London. Our vision is for our faith in action projects to contribute to a safe and flourishing community in Sutton.

Our work focuses on areas including food poverty, young people, rough sleepers and homelessness. In all our work, our ethos is to love God and others in all we do and say, ensuring people feel seen, heard, understood, and helped.

The Community Food Shop enables Sutton residents who are living with food insecurity to have weekly access to healthy and helpful food, with around 110 households visiting each week.

People visiting the shop come from a vast variety of backgrounds but all have faced difficult life experiences. Beyond food, we also want people to access support to improve their situation, so we pay Citizens Advice to come to the shop every week and provide advice on topics such as housing, debt and benefits.

And as a Christian project we underpin everything with prayer and actively offer prayer to our customers too. The community is real at the Food Shop, and the genuine care and compassion that our 40+ volunteers offer keeps people coming back and building trusting relationships with us.

As one customer said: "Thank you to all the volunteers for their love and support. Being able to feed my family with help from the Food Shop has changed my life."

As the Community Food Shop Saturday Supervisor, you can use your people skills, organised nature and attention to detail to help feed people in need and provide a safe and welcoming environment. You will:

• Lead sessions in the shop, serving and praying with customers and supervising and praying with volunteers (40%)
• Ensure a safe and clean environment and equipment to comply with hygiene standards (40%)
• Ensure food is stored and handled safely to minimise waste (10%)
• Ensure everything is prepared for the Food Shop sessions to run smoothly the following week (10%)
• Keep Christ central to activities in the Food Shop project (always)

Will you come and join this amazing project?!

Salary: £27,000 per annum pro rata (plus 5% pension commencing from successful completion of probation period).

Hours: 7.5 per week

Working Pattern as below (with occasional working outside of these times).

Saturday 9:00am – 5:00pm*

*Roughly once per month, the finish time will instead be 2:30pm and the remaining 2.5 hours will be worked on a Monday morning (9:30-12) to join staff meetings.

In addition, if agreed with the Food Shop Manager, it is possible for some Saturday afternoon tasks to be completed on Mondays or Tuesdays instead.

Annual Leave: 28 days per annum pro rata, including bank holidays

Location: This role is based at the Community Food Shop in the St Nicholas Centre in Sutton (SM1 1AY), with occasional travel to the office (Highfield Hall, 320 Carshalton Road, SM5 3QB).

Occupational Requirement: This role involves offering and participating in Christian prayer with members of the public and volunteers, leading devotions and group prayer, and providing pastoral care and supervision to volunteers. It is therefore an occupational requirement for the post-holder to be a practicing Christian.

We are looking for someone who:

• Shares the Vision, Values and Ethos of Sutton Community Works (see our accompanying ‘Who We Are’ document)
• Cares deeply for those in need and wants to put their Christian faith into action to serve them through addressing food insecurity
• Is hardworking and thorough when completing tasks
• Has experience with volunteers and supervising/leading or coaching others
• Has experience supporting people who are vulnerable or have complex social backgrounds
• Is confident and trustworthy in working independently
• Is comfortable with physically demanding work and spending a lot of time on their feet
• Is comfortable using electronic systems and devices
• Is highly organised and has excellent attention to detail
• Has excellent communication and interpersonal skills
• Has some understanding of safeguarding, confidentiality and health and safety (training can be provided)

Please note aforementioned occupational requirement.

Closing date: 30th March 2025

For fuller job description and tasks involved, please download the document 'Community Food Shop Saturday Supervisor - March 2025'.

In your covering letter, please explain why you think you could be the person we are looking for, based on the information provided.

Not quite the right role for you? We are recruiting other roles in this project too - see our Organisation Profile for all current vacancies.

Please note that we are unable to sponsor visas for this position.

Visitor Experience Manager

We are seeking an experienced Visitor Experience Manager to play a vital role in leading and shaping the visitor journey at Waddesdon Manor. You will be responsible for developing a culture of 'exceptional service, every time, for everyone,' and will act as an ambassador for our visitors across the property. You'll ensure that visitor's needs and expectations are embedded at the heart of all operations.

Overseeing the house-based visitor operations and leading a seamless visitor engagement programme - including tours, walks, and talks - this role ensures diverse audiences have an exceptional and inspiring experience. By maintaining a consistently high standard of welcome and storytelling, you enhance visitor satisfaction.

You'll play a key role is the growth and evolution of the Visitor Experience department, driving excellence in operations, recruitment, training, customer service, and engagement initiatives. With a strong understanding of heritage best practices, you will contribute to shaping the Visitor Experience strategy, ensuring long-term success and the achievement of key performanc indicators. 

You will be a great fit if...

You are a highly motivated, dynamic, and experience individual with a passion for heritage, culture, and visitor engagement. A strong leader who thrives in a fast-paced, public-facing environment, with the ability to inspire and influence others.

• Operational Leadership: minimum of 3 years' experience in operational and line management within a fast-paced, visitor-focused enviornment, ideally in the heritage or museum sector.
• Volunteer Management: Experience in leading and engaging volunteers, with an understanding of how to effectively motivate, recognise, and reward their contribution.
• Strategic Contribution: Strong time management, project management, organisational and problem-solving skills. Familiar with best practices and trends in museums, heritage and visitor attractions, with experience driving operational improvements.
• Communication & Public Engagement: Strong written and interpersonal skills, with experience in public speaking, guiding, or presenting. Ability to remain calm and confident under pressure.
• Financial & Technical Proficiency: Some experience in budget management and commercial awareness. Strong IT skills, particularly in Microsoft Office, with familiarity in POS and ticketing platforms.

What we can offer you

We are proud of where we work and want to share Waddesdon Manor with family and friends by offering a number of complimentary tickets to the house and grounds.

• Waddesdon Discounts
• Staff Card - a National Trust staff card entitles two adults and children under 18 years of age free admission to all National Trust properties and 20% discount in NT retail and catering outlets.
• Annual Leave - on starting with us you will receive 25 days annual leave per year plus 8 public holidays pro-rata. Stay with us for 3 years and this rises to 28 days, 30 days after 5 years, and 32 after 10 years.
• Sick pay
• Pension - we will top up your pension by matching any contribution you make, up to 10% of your basic salary
• Life Assurance
• Mental Health and Wellbeing Support - access to a wellbeing platform and fully funded 1:1 counselling service
• Enhanced Maternity and Paternity pay

How to Apply

Please submit a current CV and covering letter explaining how your experience and skills match those outlined in the job description.

The closing date for this role is 30 March 2025.

Please download the supporting document to see the full job description.

Job Title: Financial Accounts Assistant

Salary: £27,000 per annum

Hours: 37 per week

Location: Northampton office

Contract: Permanent

Are you a detail-oriented finance professional looking grow in your accounting career? We are seeking an Accounts Assistant to support an established Finance team. If you have an eye for detail, and the ability to multitask in a varying environment, this could be the perfect role for you!

About Us:

Our vision is a world free from MND. Our mission is to improve care and support for people with MND, their families and carers. We fund and promote research that leads to new understanding and treatments and brings us closer to a cure for MND. The Association also campaigns and raises awareness so the needs of people with MND, and everyone who cares for them, are recognised, and addressed by wider society.

What We Offer:

• 28 days holiday, increasing to 33 days after 5 years, plus Bank Holidays.
• Access to UK Healthcare, including dental, eyecare, health screenings, and therapies.
• 24/7 GP access via phone and video.
• Life assurance and confidential counselling helplines.
• Salary sacrifice schemes (Cycle to Work, Buy/Sell Annual Leave).
• Access to Benefit Hub for discounts on everyday shopping.
• Enhanced pension scheme.
• Opportunities for training and personal development.
• Hybrid working.

Key Responsibilities:

• Support the day-to-day accounting analysis and activities
• Assist the Treasury team with the preparation and distribution of grant payments.
• Provide assistance to the Accounts Payable as needed.
• Process purchase orders on behalf of the Finance team.
• Undertake the monthly income import process into the finance system.
• Set up and manage all fixed assets within the finance system.
• Assist in month end processes, including prepayment schedules and financial data analysis.
• Investigate and resolve queries arising from month end account reviews.
• Conduct monthly balance sheet reconciliations.
• Raise manual income invoices as required and ensure appropriate coding and reconciliation.
• Perform credit control duties to ensure prompt invoice payments.
• Follow up on queries related to quarter-end cash book reviews.

About You:

• A flexible and proactive approach to problem solving and multitasking.
• Qualified/Part Qualified AAT or similar or qualified by experience
• Proficient in using Excel including V lookup, pivots, etc.
• Experience in high-quality data entry and financial processing.
• Excellent written and verbal communication skills with the ability to engage with stakeholders and non-finance personnel
• Ability to effectively prioritise varied workload in a changing environment
• Strong organisational skills, accuracy, and keen attention to detail.

The full job description is available in the candidate pack.

We are committed to equality, diversity, and inclusivity. We work to remove barriers for everyone affected by MND, employees, volunteers, and stakeholders.

As part of the Disability Confident Scheme, we guarantee interviews for disabled applicants who meet the role's requirements.

Hybrid Working and Flexibility: This role offers hybrid working, with the expectation to attend the office 3 days per week. We are open to part-time applications or job shares - please indicate your preferred working arrangement in your application.

How to apply:

Please submit a CV and supporting statement. Your supporting statement should be no longer than one side of A4 and demonstrate how you meet the following areas of the role.

• Educated to GCSE level, or equivalent, including Maths and English.

• Intermediate knowledge of Microsoft Office (Word, Excel and Outlook).

• Ability to engage non-Finance personnel.

Important Information:

• We may close applications early if we receive a high volume, so early submissions are encouraged.
• If you require sponsorship for this role, please clearly indicate this in your application.
• Depending on the role, a DBS check may be required.
• If you need reasonable adjustments during the application or interview process, please contact us for support.
• We are happy to consider alternative application formats for those who find the online form challenging.

Join our team at MND Association where your skills and contributions will make a real impact.