Charity Jobs

We’re an award-winning charity running local learning centres in the heart of the communities where the young people we support live. Our centres provide a high-impact education programme which includes practical learning support, pastoral care, and motivational and confidence-building activities for young people aged 7-18. Our aim is to enable students from the least advantaged neighbourhoods to realise their ambitions and achieve their wonderful potential.

As the UK’s leading university access organisation, our staff team is helping over 50,000 young people each year at its 43 learning centres and extension projects across England and Scotland, and we plan to scale-up our provision to 50 centres over the coming years.

We are looking for graduates who will enjoy working each day with young people and who will thrive in a frontline, community-based, fast-paced and rewarding role. You will be taking up a permanent role as an Education Worker on IntoUniversity’s Graduate Scheme, helping to change the lives of young people.

We believe that our Graduate Scheme is one of the most exciting in the charity sector, an excellent career opportunity with exceptional training and hands-on experience, opportunities for promotion, and the chance to work with young people and colleagues who will challenge and inspire you. 

Locations: Middlesbrough
Contract: Full-time, permanent
Applications close: 9am Tuesday 3rd December 2024
Start date: 13th January 2025

Salary

£27,400 per annum

What to expect on the Graduate scheme 

How does the Graduate Scheme work?

You’ll be joining our charity as a permanent member of the team.

Our Graduate Scheme provides two years of training and career development and we ask candidates to commit to staying with the charity for at least this duration.

After completing your first year of the programme there will be the opportunity for everyone on the graduate scheme to take on a new challenge and apply for a promotion to Senior Education Worker, subject to satisfactory performance in role.

And after you’ve completed the two-year scheme, you’re guaranteed a position with us - our Graduate Scheme roles are permanent jobs.

New job roles and further promotions are regularly available - many of our Education Workers go on to become Centre Leaders running our centres, or take up promotion opportunities in central operational or Head Office roles.

What could my day look like?

The Education Worker role is a frontline, fast-paced and rewarding role where no two weeks will look the same. A typical day will have different activities, possibly spread between the IntoUniversity centre, partner schools and the offices of a corporate partner.

In the morning, you might be setting off with resources to run a workshop for sixth-form students in their secondary school. In the afternoon you may be setting up the classroom ahead of running Primary Academic Support for young people in your IntoUniversity centre. On other days, you may be travelling to a corporate partner to run a business simulation workshop for 15 year-olds or leading a group of final year primary school students on a campus visit for their graduation.

As an Education Worker, you’ll always be delivering the programme as part of your centre team, which means that any delivery is always a team effort. 

DEMAND Design & Manufacture for Disability, a charity dedicated to designing and making game-changing products for disabled people, seeks an experienced and skilled Trusts Fundraiser to join our committed and enthusiastic team.

This is a great opportunity to make a real impact in the lives of disabled people. As the Trusts Fundraiser, you will be responsible for generating and growing income from grant-making trusts and foundations, seeking out new prospects, nurturing existing relationships, and being creative in finding and developing new sources of support which align with our mission.

A skilled wordsmith, you will be erudite and creative, have great integrity, and possess excellent all round communications skills. You value relationships and you will know how to positively influence those around you.

Essential requirements include:

• Experience of, and have demonstrable success in, trusts and foundation fundraising

• Numerate, including the ability to understand and manage financial information.

• Excellent communication skills, including the ability to write concise and inspiring funding applications.

• Comfortable reporting at Board level

• Creative thinker, with ability to identify funding opportunities which align with our mission

• Working knowledge and understanding of using general office productivity tools (e.g. Google Workspace, MS Office, CRM)

• See the potential of AI tools to support the fundraising process

• Confident to represent the charity and its work and build relationships at all levels

• A collaborative mindset

Fundraising Manager – Grants and Trusts

Flexible hours 14 – 21 per week

Hybrid/Remote working

Circa £41,100 FTE based on a 35 hour week

Pro rata £16,440 14 hours, £24,660 21 hours.

We are looking for a Fundraising Manager to manage, deliver, and develop a successful grant funding pipeline and applications. The purpose of the role is achieve financial targets aligned with the charity’s strategic plan.

This is a great opportunity to join a small, successful team. We offer flexibility on working hours during the week, hybrid/remote working and high degree of autonomy. 

The Ryan Neuro Therapy Centre supports people with neurological conditions by delivering physiotherapy and other therapies to benefit their health and welfare in a caring, friendly, and supportive environment. We are a small self-funded charity in Coulsdon, reliant entirely on fundraising and donations to provide the income needed each year to run the Centre. The organisation took on charitable status in 1995 supporting people living with Multiple Sclerosis. In 2023, we expanded our provision to support other neurological conditions. The Charity has 18 members of staff (all part-time), 15 volunteers and over 100 members with neurological conditions.

The Fundraising Manager is a key member of our small dedicated team, the role generates more than a third of our income needs and is key to the success of the charity.

We are looking for candidates who can demonstrate :

A proven ability to identify and develop new grant funding opportunities.

Experience of writing and submitting successful grant funding applications.

Ability to write clear and compelling grant applications.

Attention to detail with the ability to work to deadlines and under own initiative.

Excellent MS Office skills: Word; Excel; PowerPoint and SharePoint.

Advocating for persecuted Christians in fulfillment of the ACN (UK) Strategic Plan for Advocacy. Working as part of a dynamic and growing team, this post would enable the successful candidate to expand the advocacy outreach of ACN (UK), while supporting the department’s other responsibilities including press and media work, research and article-writing, and the preparation of fund-raising materials (text and visuals).

ACN (UK) is a Catholic charity, supporting persecuted and suffering Christians around the world.

Making The Leap is an innovative societal change charity that aims to make a big difference. From direct delivery, to advocacy and leadership, we refuse to stay in our lane and believe passionately that those we exist to serve have the right to be anything they want to be. To say that this is an exciting time for the organisation would be an understatement, as our incredible funders, donors, partners and supporters have given us the chance to move to the next level, and have further influence and delivery nationally.

The shared soul of the organisation is to be passionate about helping young people from less-advantaged backgrounds; build up other charities and community groups and want to partner with them or support them; want to work with businesses and organisations to get things done; and care deeply about addressing racial inequity.

The organisation has a number of strands: core Making The Leap; the UK Social Mobility Awards; the Social Mobility Podcast; Black Charity Leaders and The Social Mobility List.

We have a full-time vacancy for an Executive to join the Prospect Development team (the team currently consists of one Manager and two Officers).  This role will focus on providing information on prospects, improving our data integrity, identifying connections and supporting the team.  The team takes a data driven approach to fundraising, ensuring that information is centrally logged and can be used in the future to help us identify further high value opportunities.

This role sits within the wider Insight and Development function, the aim of which is to maximise Alzheimer’s Research UK’s fundraised income and support the charity by driving collaborative, efficient and sustainable fundraising. This means that you will predominantly work with our Philanthropy and Corporate functions but will be positioned to work collaboratively across the whole organisation.

Main duties and responsibilities of the role:

· Undertake detailed research on prospects and donors in order to increase our knowledge of potential donors and to increase the likelihood for a successful fundraising ask.

· Be proactive and creative in identifying new potential donors and be able to present findings to fundraising colleagues.

· Be agile in responding to ad-hoc requests as required, ensuring we are equipped to act on new fundraising opportunities.

· Gather and disseminate information about relevant supporter networks and peer links to colleagues in order to support fundraising activities, including through our fundraising events.

· Provide administrative support to the team (helping with process documentation, booking regular meetings etc).

· Work with other teams to share expertise and knowledge about prospect research techniques.

· Effectively manage and prioritise your busy and varied workload. 

Partnership Working

· Proactively build partnerships across the Fundraising Department and with other teams.

· Act as an ambassador for the team in interactions across the whole organisation. 

· Be committed to best practice, constantly seeking improvements in our operations.

Information Management

· Learn to use databases to identify new prospects and opportunities. 

· Ensure accurate record keeping of prospects on the fundraising database, being mindful of the GDPR.

· Store information appropriately, with sources and in a clear and retrievable format.

What we are looking for:

· Confidence working with computers; knowledge of Word, Excel, and Outlook.

· Research experience.

· Experience of working with databases.

· Understanding of Data Protection and confidentiality.

· Experience of writing detailed reports suitable for all levels of management.

· Ability to work with independence, intelligence, drive and initiative.

· Excellent verbal and written communication skills.

· Excellent relationship management skills.

· Ability to prioritise and effectively manage multiple tasks.

· Good planning and organisational skills with excellent attention to detail.

· Work well as part of a team, but proactive and can work independently.

· A confident and friendly manner.

· Creativity, innovation, and resourcefulness to identify opportunities.

· Willingness to learn and adaptability.

· Highly motivated and naturally inquisitive.

· Understanding and awareness of the bigger picture.

· A commitment to the ethos and goals of Alzheimer’s Research UK.

Additional Information:

Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.

Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals.  This includes when attending the office for various meetings/events.

Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD. 

Salary: Circa £23,000 per annum, plus benefits

Please download the Vacancy Pack on our website for more information.

The closing date for applications is the 8th December 2024, with interviews likely to be held week commencing the 9th December 2024. Please indicate in your covering letter if you are unable to attend an interview on a certain date. We would encourage you to submit your application at the earliest opportunity, as on occasion we may have to bring forward the interview date and/or the closing date based on the needs of the business. Although a possibility, this will only happen in exceptional circumstances. Please indicate in your covering letter if you are unable to attend an interview on a certain date.

We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential.  We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented.  Any offer of employment is however subject to you having the right to work in the UK.

As part of our commitment to being an inclusive employer and ensuring fairness and consistency in our selection process, we will handle your CV and application with the utmost confidentiality. While we strive to anonymise your CV where possible, there are certain sections, such as the application question, that cannot be fully anonymised. We kindly ask that you remove any personal information, including your name, when answering the application question. The hiring panel will not have access to your personal details, such as your name and address, until you are invited for an interview. Should you require any adjustments at either the application or interview stage, please contact us via our website.

How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.

About Alzheimer’s Research UK:

Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure.  Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope. 

There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure. 

In 2024, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement. This is the second consecutive time; we have been awarded a Best Companies 3-star accreditation.

We were also listed in the prestigious Best Companies lists:

· 18th in the 100 Best Large Companies to Work For in the UK.

· 10th in the 50 Best Companies to Work For in the East of England.

· 2nd in the 30 Best Companies to Work For in the Charity Sector.

In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.

In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.

In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge. 

ARUK really does look after its people, where you will be able to add value and make a difference. 

To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK

Events Fundraising Assistant

Job title:  Events Fundraising Assistant

Hours: Full-time (Equivalent to 37.5 hours a week), in line with our flexible working policy. If you are unable to work full-time but are interested in the role, we’d be happy to hear from candidates who had a different proposed model of working in mind.

Remuneration: up to £25,000 per annum

Type of contract: Permanent

Location: Hybrid working. A mix of home and Leukaemia Care offices (at One Birch Court, Blackpole East, Worcester, WR3 8SG) with a minimum of two days in the office.

Report to: Senior Events & Fundraising Officer

Working closely with: Fundraising Team, Communications Team, Patient Services Team and Finance.

Purpose of the role

This is an excellent opportunity for someone looking to progress and develop a career focusing on the development and delivery of fundraising events.

You’ll be passionate about continuous improvement, have a proactive attitude, and be comfortable in suggesting new and/or better ways of working. You’ll enjoy a challenging and fulfilling environment and working with a supportive and forward-thinking team. Ideally, you will have some experience of helping to manage events and projects, be highly organised with good attention to detail, and have the ability to engage with people with a supportive attitude.

Must be able to drive and have access to a car.

Main duties and responsibilities

This role requires work across all of Leukaemia Care’s fundraising event activity – providing administrative and operational support and engaging with supporters both personally and through the charity’s communication channels. Duties and responsibilities will, at any given time, include:

• Providing administrative support to the fundraising team as required.
• Monitor fundraising event e-mail inboxes, ensuring that actions are covered off by members of the fundraising team and, where appropriate, yourself.
• Take responsibility for ensuring that fundraising event participants database records are up to date, including integration with fundraising platforms such as Just Giving. In addition, provide data reports to the Senior Event fundraisers to assist in future event planning.
• Ensure that all event fundraising materials, merchandise and equipment are organised and safely stored, and that stock is monitored especially after use.
• Be responsible for the mailing and distribution of event fundraising materials such as clothing, welcome packs, collections tins, etc.
• Ensure that the fundraising events section of the Leukaemia Care website is up to date, working with the Communications team where necessary to keep existing and potential supporters informed. This includes input into social media information, and the creation of other marketing materials.
• Add Leukaemia Care fundraising event opportunities to external websites and ensure all information posted is correct.
• Help to engage with, steward and thank Leukaemia Care fundraisers both personally, on social media groups, and through the creation and distribution of materials such as Thank You certificates, etc.
• Attend fundraising events in person, including work at events to steward and engage with fundraisers and volunteers, and to set-up and break-down event materials.  This role will require some work outside of normal office hours (evenings and weekends) where fundraising events necessitate.
• Work within the Code of Fundraising Practice as required by the Fundraising Regulator.
• Work within the General Data Protection Regulations ensuring that the charity obtains and record appropriate consents and preferences.
• Provide support to the wider fundraising and administrative team at Leukaemia Care during busy times or during periods of sickness or annual leave.

General

 In addition to the specific duties and responsibilities outlined in this job description, all Leukaemia Care employees should be aware of their specific responsibilities towards the following:

1. Uphold the values of the charity and to not behave in a manner that is likely to bring the charity into disrepute.

2. Adhere to all health and safety and fire regulations and to co-operate with the charity in maintaining good standards of health and safety.

3. Demonstrate a commitment to ongoing learning and development and to participate in any training relevant to the role.

About Us

Street Support Network is a small, impactful charity that helps over 30 locations in the UK in their responses to homelessness.

Lead organisations in these locations pay us to host and maintain a localised online directory of services and advice. This is where most of our income comes from.

We also work offline, connecting people in local areas to co-produce better solutions, facilitate conversations and co-ordinate action.

About the Role

This interim role will play a pivotal part in the future of the charity by leading the team and our network of local partnerships to support those experiencing, or at risk of experiencing homelessness.

This high-impact role requires an independent and strategic leader who can balance managing existing partnerships with identifying and cultivating new opportunities and exploring options for a sustainable future for the charity.

We anticipate this role is needed initially for a six- month period to complete an options appraisal for the future. A longer-term appointment is possible, depending on the outcome of the appraisal.

The ideal candidate will demonstrate strong initiative, leadership, and the ability to contribute to both short-term and long-term strategic goals.

As a very small team we are very values driven and not too formal. Everyone really cares about what we do and homelessness more generally.

About the Responsibilities

Manage existing SSN locations:

• Manage relationships with existing locations and strengthen engagement with them, ensuring they receive tailored support and we receive maximum income.
• Use our CRM system to track partnership engagement, including relationship status, history and payments. This will likely include engaging with partners regarding outstanding payments.
• Host and facilitate quarterly online network events to encourage collaboration amongst SSN locations. Support our locations with managing their data integrity. This will include recruiting and managing volunteers. Measure and report on impact using Theory of Change and other metrics, both internally and for our partners. Be responsive to enquiries from potential new partnerships.

Support the Street Support Network Team:

• Provide appropriate support and direction to the two team members.
• Host and lead regular team meetings to ensure communication, engagement and collaboration.
• Meet regularly with Chair of Trustees and Finance Advisor. Prepare Reports for Trustees and attend Trustee meetings to present advice and support actions agreed.

Income Maximisation and Fundraising:

• Work closely with our Finance Advisor to maximise fee income from existing SSN locations.
• Collaborate with our external fundraiser to identify additional funding opportunities and submit compelling grant applications to supplement fee income covering the charities’ core costs.
• Provide guidance to local partners on their fundraising initiatives and grant applications to meet their SSN fees.

Explore and present an options appraisal for the future of Street Support Network:

• Work with Trustees, team and external partners to explore options for the future of SSN to include options for expansion and development of new products and services or for consolidation.
• Collect evidence and undertake stakeholder consultation and provide written reports to Trustees to help with decision making.
• Develop action plans for taking strategy forward.

About You

Essential Requirements:

• Significant knowledge and experience of the homelessness and charitable sectors
• Strong leadership skills and ability to manage, lead and motivate a small dedicated team
• Experience of managing budgets, contributing to strategy development and charity governance
• Experience of working with a variety of stakeholders including local authorities and VCSE organisations.
• Confident working independently Clear and effective communication skills both written and verbal including report writing
• Able to regularly travel to Manchester for team meetings

Desirable Requirements:

• Experience in volunteer recruitment and the delivery of meaningful volunteer programmes
• Experience in fundraising and writing grant applications
• Experience of leading a small charity or social enterprise
• Lived experience of social disadvantage (e.g. homelessness, mental health issues, substance misuse, offending and domestic violence and abuse)

The development and growth of Men’s Sheds is made possible through a network of volunteers and partnerships across the UK. 

This role will develop new Sheds across Greater London, and will coordinate and manage partnerships with other organisations and charities to support the growth and development of the movement.  This role has the focus to support the growth of new and development of new Men’s Sheds, enhancing our reach and the reach of Sheds.

At Muslim Youth Helpline (MYH), we are dedicated to supporting young Muslims' mental health and wellbeing through free, confidential, and accessible services. Our team is committed to understanding the unique challenges faced by our community and providing culturally competent, faith-sensitive guidance.

Our Vision: A world where young people are empowered to overcome challenges and live a God-centred life of meaning and purpose.

Our Mission: To provide compassionate services and support to improve the mental well-being of young people.

Following the recent relaunch of its vision, MYH is entering an exciting new growth phase on its journey to realising its potential. We seek a talented and strategic CEO to lead MYH to achieve its ambitious long-term strategy. Join us and make a tangible, positive impact on the lives of young people as we work towards our vision of a more compassionate and God-centred society.

What You Will Be Doing:

As the CEO of MYH, you will lead the charity’s growth, ensuring its services remain innovative, impactful, and culturally relevant. You will oversee the strategic direction, ensuring the successful implementation of MYH’s vision and long term strategy. You will work closely with the Executive Team and Board of Trustees to maintain financial health, develop sustainable income strategies, and drive meaningful impact for young Muslims. Your leadership will ensure the continuous development of our services, foster key partnerships, and maintain a high level of stakeholder engagement. Additionally, you will champion safeguarding practices, cultural competency, and monitoring the charity’s impact, shaping the future of MYH as a leader in Muslim mental health.

What We Are Looking For:

We are looking for a compassionate, experienced leader with a strong understanding of the challenges young Muslims face today. You should have a proven track record in senior leadership, managing strategic and operational success. Strong financial skills and a commitment to cultural competency are essential. We seek a leader who inspires a high-performing team, engages with diverse stakeholders, and upholds MYH’s values of empathy, inclusivity, and faith sensitivity. A passion for youth mental health, experience with the Muslim community, and a knowledge of safeguarding and charity governance are highly desirable.

For more details about the role, please refer to the attached job description and person specification.

Commitment to Diversity, Equity, and Inclusion

Muslim Youth Helpline is an equal opportunity employer. We are committed to fostering a diverse and inclusive environment and encourage applicants from all backgrounds to apply. We celebrate the diversity that makes our community strong and strive to provide a workplace that reflects our core values of empathy, respect, and understanding.

Please note we reserve the right to close this vacancy early if we receive a high volume of applications.

Job Title: Hartlepool Paid Peer Supporter 

Salary: £20,820.80 (FTE) 

Working Hours: 15-25  hours Per weeks 

Contract: Fixed Term Contract until 31st March 2025

Location: Hartlepool Borough and University Hospital of North Tees 

Benefits: NCT membership with access to exclusive benefits, pension scheme, 30 days annual leave plus 8 bank and public holiday. 

About us at the NCT 

A lot of people know NCT for our antenatal classes, and we want to continue to support as many parents and families as we can to access evidence-based information. But we are also much more than this. We are a charity that campaigns on the issues that matter to parents. We run breastfeeding and infant feeding support, provided by specialist counsellors. We run thousands of free community activities and events across the UK, led by our fantastic volunteers and peers. And we support women and families facing specific challenges, such as social isolation, feeding difficulties or poor mental health. 

Our Hartlepool Infant Feeding and Perinatal Mental Health Peer Support projects are commissioned by Hartlepool Council, to offer infant feeding support across the region in both community and hospital settings and perinatal mental health peer support for families throughout the Hartlepool community. The support is delivered by staff and volunteer peer supporters.

We are seeking a capable Peer Supporter who will support parents at University Hospital of North Tees and at various community settings in Hartlepool. This role will mainly be based out in the community (expenses will be reimbursed). 

About the Role 

You will be responsible for offering peer support for parents within University Hospital of North Tees 

and the community across Hartlepool. Some of the key responsibilities of the role include: 

• Providing breastfeeding support to families on the wards at University Hospital of North Tees 

 and perinatal mental health and infant feeding peer support in community settings across Hartlepool. 

• Support in delivering inductions for volunteer peer supporters.  

• To report any concerns or additional support needs of women to the NCT management team.   

• To attend regular supervision/support sessions.  

• Having a good working knowledge and understanding of the local demographics in the Hartlepool area and ensuring all support is accessible and inclusive.

• Ensure that data collection and feedback is collected in a timely manner in an inclusive way. 

You must have good communication skills and be able to build relationships and create a rapport with a wide range of people easily. You must be able to confidently prioritise your own work, be highly organised and able to work independently. 

Being able to make decisions and respond appropriately to our staff, peer supporters and parents and other external stakeholders is essential, alongside good IT skills– including Outlook, Word and Excel – and you must have good attention to detail. 
 
It is essential for this post that you undertake the training to become an NCT Peer Supporter.

About you 

• Are you willing to undertake our Peer Supporter training?

• Can you work at pace and juggle a number of different priorities? 

• Are you passionate about supporting families to reach their parenting and feeding goals and contribute to their positive wellbeing? 

• Do you want to join an amazing Charity that supports parents across the UK? 

• Would you like to be part of an amazing team of passionate staff? 

If so, please read the job description attached
 
What we offer 

We are taking positive action to increase diversity throughout our organisation, at all levels, and to nurture a culture of inclusion for all our people and the parents and families that we support.  More details about our Equity, Diversity and Inclusion action can be found here.

We are committed to zero discrimination both internally and externally regardless of visible or invisible difference such as sex, sexual orientation, age, race, ethnicity, disability, impairment, learning difference or long-term condition, religion or belief, gender identity, economic class, marital/civil partnership, family status including single parents, socio-economic background and pregnancy and maternity.   We provide reasonable adjustments and are committed to an inclusive and accessible recruitment process. 

We welcome and actively encourage applications from all candidates including those from under-represented groups within NCT such as individuals from Black, Asian or minority ethnic backgrounds, LGBTQI+ people and people with a disability. 

The welfare and safety of individuals is at the heart of everything that we do. NCT is committed to safeguarding and promoting the welfare of children and adults and expects all staff to share this commitment.

Closing date: 05/12/2024 
 
Interviews: Week beginning 09/12/2024  

Interview format: The interviews will be a mixture of open and competency-based questions, you do not need to prepare anything in advance. 

Founded in 2007, Electric Storm Youth (ESY) is a youth work charity based in Lancing, West Sussex. We run a full range of youth-based programmes, including young carers support, mental health counselling, general youth sessions, LGBTQ+ sessions, street-based (detached) youth work, mentoring and work-experience.

ESY currently support around 200 young people by working to improve their personal and social development, teaching them new skills, and improving the quality of their lives.

We are looking for an experienced Business/Office Manager to join our team to support the Chief Executive Officer (CEO), Senior Youth Work Manager, Board of Directors/Trustees and our wider team of youth workers and volunteers as well as providing general business administration and office management. 

This role offers lots of opportunity to bring your business management skills to ensure the smooth and efficient running of the operational side of the charity.

Surrey Community Action exists to support Surrey’s voluntary sector, the diverse communities of Surrey, and other organisations who seek to work with both.  We do this in three main ways:

• Advocacy and Representation - ensuring that non-voluntary sector stakeholders understand the value of our sector and how to work together to achieve shared objectives.
• Services to the Voluntary Sector - providing services to Surrey’s voluntary sector that increase their effectiveness or fill gaps in their capability, capacity, and resilience.
• Services to the Surrey’s Communities - providing services directly to Surrey’s communities that support community action and address unsupported needs.

Much of our work is with other community organisations, including community building management groups, voluntary car scheme organisers, councils, and others, but we also run projects and activities targeted at individuals within communities, such as fuel poverty advice, and support to Surrey’s Gypsy and Travellers.

We have some income generating services, predominantly to other voluntary sector organisations.  We seek to offer excellent service to our clients, whether managing payroll, conducting DBS checks or delivering training and events.

We also manage the “Astolat” charity offices, providing high quality office accommodation and support to eight other VCFS organisations.

About The Role

To realise our ambitions to provide the best possible support to Surrey’s communities and voluntary sector, we are looking for a Head of Communities and Development that can:

• Help us secure funding for Surrey Community Action’s core activities and projects.
• Develop, support, and inspire a team of project officers to deliver our projects and activities.
• Contribute to the running of the organisation as part of the management team.
• Create and develop projects and services that meet unmet needs in Surrey
• Develop themselves and their role to make an even bigger difference to the people and organisations we support.

Securing Funding

You will help us secure funding for Surrey Community Action’s core activities and projects, working with all staff to prepare high quality funding proposals to Local Authorities, trusts, grant giving bodies, corporate partners and major donors.  You will also lead on negotiating renewals of funding and maintaining good working relationships with current commissioners and funders.

You will be comfortable working in collaboration with partners from across the voluntary and statutory sectors, always focusing on making the biggest difference to the people of Surrey.

Leadership and line management

This role looks after some of our community project officers who in turn provide information, advice, guidance, and support to a diverse range of stakeholders, including community buildings, rural housing enablers, Good Neighbours Schemes, Community Champions, Gypsy Roma and Traveller communities, and people in fuel poverty.

You will provide effective line management to our community project officers, focusing on developing them to excel in their roles and broaden their skills, making sure to lead by example and develop yourself alongside them.

Running the Charity

You will form an integral part of the management team, working in tandem with the Chief Executive, management team and Board of Trustees, supporting the charity in strategic leadership, performance management and development our projects and services.

Develop new projects and services

To succeed in this role, you will need to have or build a deep understanding of Surrey’s voluntary sector and communities.  You may design and conduct consultations and market research to deepen your knowledge and share it with peers and other stakeholders in ways tailored to our audiences.

The environment in Surrey is complex and changeable, so we are looking for someone who can flex themselves and this role so that Surrey Community Action can do better every day, who can recognise ways we can improve and provide even better support to our stakeholders, from local authorities, to charities and community groups, to individuals in need.

About You

We are looking for someone with passion, drive, and an ambition to improve the lives of all people and communities in Surrey either directly or by ensuring Surrey’s voluntary sector survives and thrives.

We want Surrey Community Action to reflect the diversity of the individuals, communities, and voluntary sector we serve so encourage applications from anyone who believes they can carry out the job description.

There are some things that will make you stand out, but even if you do not match all the criteria below, we still want to hear about you and what you can offer:

• Ideally, you will have demonstrable success of fundraising in the charity sector, particularly from grants making trusts, and you would have experience of working and negotiating with Local Authorities.
• You will be a strong line manager with experience of mentoring and developing staff.
• You will have solid IT skills including Office applications and databases.
• You will be able to communicate across a wide range of audiences, from senior local authority leaders, to community group trustees, from grant making trusts, to charity peers, and do so online and face-to-face.
• This is a complex role, so you will have the ability to plan, balance and manage multiple priorities – with support from the CEO and your colleagues.
• You might not have a background in the voluntary sector but will be willing to learn.
• You should have good financial literacy, including setting budgets and core cost recovery
• Above all, we are looking for someone with the potential to help make Surrey Community Action a stronger organisation able to make an even bigger difference to those we support.

The Nuts and Bolts

Our offices are in Burpham, Surrey (GU4 7HL).  This role can be delivered from the office, or as a hybrid role with 2-3 days in the office per week.

You will report directly to the Chief Executive and be responsible for 5-6 project officers.  You will be an equal part of our small management team and contribute to our trustee board meetings.

We are committed to continued professional development and will support you to develop your skills even further.

You may have to travel across Surrey and sometimes beyond, so access to transport would be an advantage where public transport is not an option (we can support you into Access to Work scheme as needed).

This is a full-time role (35 hours per week), but that time can be flexible to accommodate family and caring commitments.

The salary for this post is £40,000 and we also offer:

• Flexible working
• 5% employers pension contribution
• Employee Assistance Programme
• Paid volunteering leave
• Free on-site parking
• 25 days holiday with an additional three days between Christmas and New Year, as well as all English Bank Holidays

JOB DESCRIPTION

Job Title: Assistant Finance Manager
Reporting to: Finance Manager
Hours: 21 hours per week worked over 3-4 days
Salary range: £19,796 (£33,000 full time equivalent) - £20,997 (£35,000 full time equivalent)

Principal Location: Hybrid working. In-person at least once per week at the centre, London Kings Cross, and remotely.

ABOUT US: THE GESTALT CENTRE

We are the Gestalt Centre, an established therapy not-for-profit organisation, supporting the mental and psychological well-being of individuals, groups, and organisations. We are a dynamic charity that runs, accommodates, and supports a number of counselling, psychotherapy, personal and professional development courses, and a range of therapeutic practices that enhance mental and psychological wellbeing.

As Gestalt Centre, our relationship with people who work for the centre starts from a place of trust. We see our structure as an organisational shape that we use to organise ourselves. What matters for us is how we all work together. We prioritise collaboration and ‘horizontal’ consultative decision making with individual and collective responsibility and accountability.

OUR VISION is a world were meaningful and fulfilling relationships lead to wellbeing and positive change in people’s lives.

OUR PURPOSE is to promote the mental and psychological well-being of individuals, groups and organisations through Gestalt education, training, and practice.

Gestalt is a life-changing approach to life, counselling, and psychotherapy. It enables people to develop meaningful relationships, navigate change and lead fulfilling lives by creatively utilising their own resources, skills, and strengths.

Gestalt Centre Values in Practice

Diversity, equality, inclusion, and anti-discrimination: We value equity and inclusion and welcome diversity and difference in backgrounds, identities, cultures, and voices. We also commit to anti-discriminatory action and encourage personal and collective awareness, reflection, and learning. It is integral to who we are and how we work and study together.

Kindness and respect for each other and the space we cohabit. Our relationship with people who work, learn and access therapy at the centre starts from a place of respect and kindness. This way we create a space where we can show up, work, and learn authentically and meaningfully. Feel seen, heard, and included.

Collaboration and mutuality: We work and study together, collaboratively and with respect and appreciation for each other. Every person matters and so does the collective.

Community, awareness, and personal responsibility: We are a community of staff, students, practitioners, and clients; working, studying, and accessing therapy at the centre. Individually and collectively, we are responsible for our presence and behaviour. Also responsible for our community and the space we inhabit.

ABOUT THE JOB

Job Purpose 

We are looking for a passionate and driven individual to join our tight knit team and make a real impact. A key member of the finance team, working closely with and supporting the Finance Manager, in a welcoming and supportive environment with opportunities to learn and grow on the job.

The role offers the chance to work across several finance functions, including management accounting, supporting year end audit, Accounts Payable and Accounts Receivable and so it provides a great opportunity to experience the full breadth of finance work in a charity across all functions in a varied and interesting role.

Key Responsibilities

Day-to-day finance processes

• Assume responsibility for managing the finance inbox; answering queries from colleagues; students, commercial customers, and suppliers.
• Ensure supporting information for transactions is correctly stored in electronic format on Teams such as bank statements, remittance advices, credit statements.
• Assist the operations and administration teams as and when required, including with the preparation of internal reports.
• Other ad hoc support to the finance team as may be required including administrative duties.

Accounts Receivable

• Ensure that all income from a variety of different sources is correctly and accurately recorded in the finance system on a weekly basis.
• Income and customer account reconciliations and revaluations.
• Any other responsibilities relating to Accounts Receivable.

Accounts Payable process

• Work with the bookkeeper to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure in the accounting system and that all supporting documentation for all transactions are uploaded.
• Whilst the bookkeeper is responsible for making all payments, the Assistant Finance Manager has a key role in liaising with the bookkeeper and the Finance Manager, to jointly ensure that all invoices are paid on time.
• Providing cover and setting up payments when the Finance Manager is not available.
• Determine most efficient payment platform to process international payments and ensure these are recorded in the finance system at the correct conversion rate.
• Work closely with the bookkeeper to ensure accurate and timely recording of all approved supplier invoices, requisitions, staff expenses and other expenditure and that all supporting documentation for all transactions are uploaded.
• Carry out monthly Creditor account reconciliations ensuring that all balances are valid and backed up with appropriate supporting documentation.
• Assist with the set up all payroll payments in time for the monthly pay day. This involves ensuring correct amount (which may differ from the salary of the individual’s employment contract) and method of payment across all HQ staff.

Budgeting, management accounting and forecasting

• Assist the Finance Manager and CEO with the preparation of the annual budget, quarterly management accounts and forecast.

Year End Audit

• Assist the Finance Manager with answering queries form auditors and completing balance sheet reconciliations.

Systems and Processes

At the Gestalt Centre we’re in the process of updating and embedding new systems and processes and this role will assist that work. For example, we have recently implemented new educational management and room booking systems and this role will be involved in supporting the integration of the finance and education management software.

Please note that this is not an exhaustive list of responsibilities.

PERSON SPECIFICATION

Education / Qualifications

Essential:

• 5 GCSE at Grade C or above including English and Maths.
• Post-GCSE qualification such as A-Level or T-level or Degree educated.
• AAT qualified, or part qualified CIMA/ACCA accountancy qualification.

 Experience and Knowledge

Essential:

• Sound understanding of double entry book-keeping including month end adjustments.
• IT Literate with strong Excel skills.
• Familiar with using Teams.
• Experience of working in a similar role.
• Experience of using databases.

Desirable:

• Experience using QuickBooks or any other cloud-based accounting system.
• Charity or third sector experience
• Knowledge of charity accounting and the Charity SORP.

Qualities and Skills

Essential:

• Excellent organisation and planning skills and experience, including balancing competing complexities of a busy role and prioritising effectively, forward planning and working to tight deadlines.
• Excellent numeracy skills, attention to detail and strong written, verbal and presentation skills
• Excellent communication skills, including conveying information clearly and adjusting approach, manner, and language to suit varying situations.
• Pro-active communication style, including keeping team-members informed and updated, as necessary.
• Flexibility and proactive problem-solving, always working with kindness and respect.
• Ability to work under pressure and to tight deadlines.
• Able to plan and organise own work effectively and to work well in a dynamic busy setting.
• Excellent interpersonal skills and able to work collaboratively with colleagues across teams and with external contacts and also independently on own initiative.
• Be willing to participate in and support the development of new processes and procedures.
• Fast learner whilst not afraid to ask for help.
• Commitment to Equal Opportunities and Equality, Diversity, and Inclusion.
• Experience working effectively and appropriately with confidentiality and data protection in mind and in line with organisational policies and practice.