Centre Support And Outreach Worker Jobs in N21 2NN
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Type of role: Full time, permanent
Annual Salary:£28,000 to £31,000 (depending on location and relevant experience)
Holidays:25 days per year and up to 5 discretionary efficiency days
Location: London, Victoria or Manchester Ancoats
Working Hours & Pattern: 37,5 hours per week. Monday to Friday, 9am to 5pm (flexible)
Start date: As soon as practicable
Welcome to Ada!
We are the National College for Digital Skills, established in 2016 as the first new Further Education College in England since 1993. Our mission is: to educate and empower the next generation of diverse digital talent, and our values of Rigour, Resilience, Creativity, Curiosity and Collaboration sit at the heart of what we do and how we go about our work. We seek to harness tech as a positive tool for social mobility and improve the gender and ethnic diversity of the tech workforce.
We are a small, specialist college with c.500 students and apprentices on roll at present but with plans now well underway to grow to 850+ learners by December 2025 across our two fantastic new city centre hub campuses in London (Pimlico) and Manchester (Ancoats).
We stand apart from other Colleges due to:
- The quality of teaching, learning and assessment of computer science and related subjects
- Our fantastic progression outcomes for our learners
- The breadth and depth of our industry partnerships
- Our focus on outreach and learner diversity, especially those from more disadvantaged backgrounds
- Our high support, high expectations culture for staff and learners
We received ‘Good’, with Outstanding features, in our first Ofsted inspection in October 2018 and again in March 2023.
Job Purpose
The post holder will work cross-functionally to provide front-line administrative and transactional systems support to the People team and the Finance team. Within the HR/People elements of the role, the focus will be on day-to-day systems and process queries, recruitment, HR system support to Ada’s staff, compliance and general HR administration. This will require the post holder to have strong communication skills, strong attention to detail, and have the ability to manage and prioritise their workload.
To be successful in the role the post holder will:
- Have excellent organisation skills with the ability to structure processes and set up efficient systems to support Ada’s continued growth;
- Be consistent and accurate and have a keen eye for detail;
- Have experience in and be committed to following careful procedures to protect the sensitive personal data involved in this role;
- Have excellent numerical skills and good knowledge of Excel;
- Learn quickly, be adaptable, flexible and able to work in the ever-changing context of a growing organisation;
- Be able to take the initiative and demonstrate a creative problem-solving approach;
- Have well-developed interpersonal skills, working well independently and as part of a small team, and collaborating well with colleagues in person and remotely.
Role Responsibilities:
Finance Support: 60%
Support the Assistant Finance Manager in updating the Purchase Ledger:
- Ensure that purchase requisitions are received and processed on the accounting system in a timely manner,
- Ensure that all expenditure is recorded against the relevant nominal code and cost account, and that the correct VAT code is used,
- Ensure all suppliers’ invoices are attached to purchase requisitions on ApprovalMax
- Prepare mid and end of the month BACS payment run and ensure that suppliers are paid within payment terms,
- Receive and check all statements from suppliers,
- Investigate and action any issues that arise with regards to creditors,
- Regular review and maintenance of the outstanding purchase order and goods received notes report,
Support the Assistant Finance Manager in updating the Sales ledger:
- Ensure that all income is recorded against the relevant nominal code and cost account and that the correct VAT code is used,
- Ensure that all requests for sales invoices are processed and sent to debtors promptly,
- Ensure that all requests for sales invoices are monitored and chased so that the prompt payment is received
Petty Cash:
- Ensure that the disbursement of the funds, keeping records of those disbursements and requesting replenishment of the fund is done accordingly to the Petty Cash Policy;
- Ensure that the reconciliation of the business petty cash transactions is done on the bi-weekly basis in the Xero finance system.
Other finance duties:
- Support Assistant Finance Manager in preparation of the pay runs;
- Monitoring finance account inbox and dealing with staff, students and supplier queries to ensure they are quickly and properly resolved;
- Support staff in following the financial policies and procedures, such as: filling out charge card tracker, purchase orders, setting up new supplier;
- Support the Finance team in setting up a Fixed Asset Register and making sure it is kept up to date on a regular basis;
- Support the Finance Team with any other queries that may arise.
HR Support:
Recruitment
- To work with the HR Manager to draft adverts for posts being advertised, ensuring that they are well-written and engaging.
- To obtain quotes for advertising on various job boards and recruitment media channels in a timely and accurate fashion ensuring the best possible exposure for vacancies
- To coordinate interview/selection logistics including room bookings, diary management, scheduling and preparation of relevant materials and sending invites to candidates
- To support the HR Manager with the administration processes around onboarding and offboarding of staff including consultants, mentors, volunteers and governors.
Inbox Management & Staff queries
- To manage the recruitment inbox, responding to candidate and hiring manager queries in a timely manner
- To work with the HR Manager to manage the HR inbox, responding to staff enquiries in a timely manner recognising that some correspondence will be highly confidential and/or sensitive in nature.
Systems & Compliance
- To be the main point of contact for all HR system queries and to action all first-level system transactions, escalating more complex transactions to the Head of People & Talent or the HR Manager.
- To send out reference requests for all shortlisted candidates, chasing responses and passing on to the relevant line manager
- To maintain spreadsheets and trackers to ensure all relevant HR information is collected and collated (eg vacancies, DBS and other pre-employment checks, probationary periods, performance management, exit interviews.)
- To create and maintain electronic copies of personnel files
- To support with the updating of the Single Central Record for all staff, volunteers, consultants, agency workers and governors
- Under the direction of the Head of People, issue relevant letters to staff in relation to Employee Relations (ER) matters ensuring that timelines are strictly followed, meetings arranged, notes/minutes taken and all paperwork, including checklists, is fully completed.
- To support the People team with all HR policies, processes and projects as required.
General Administration
- To provide accurate data for Education and Skills Funding Agency (ESFA) in monthly data returns,
- Liaising with CIVICA support team to seek advice on better use of MIS (REMS),
- Acquire data from primary and secondary sources and update database system REMS,
- Keeping up to date with the latest ESFA funding rules and regulations.
Additional duties:
- Undertake confidential shredding and filling,
- Coordination Support for the Finance or People/HR elements of staff on-site events
Person Specification
- Previous Officer/Administrator experience and used to working with limited supervision ideally in a Human Resources field.
- Ability to undertake administrative tasks and development of effective office systems and procedures
- Ability to use information technology for,word processing, spreadsheets and databases and excellent typing skills
- Ability to pick up new applications and software quickly
- Ability to work under pressure in a constantly changing and demanding environment
- Excellent written communication skills
- Excellent communication and interpersonal skills
- Excellent organisational and time management skills
- A good understanding of equal opportunities issues as they affect our stakeholders
- Strong stakeholder management, working with individuals across an organisation
- Aligned with the values of the College in their approach to their work.
- Perform duties with the highest level of confidentiality and have a strong sense of integrity
Other Requirements:
- Passion for working with young people and adults to help improve their life chances
- A commitment to on-going personal development
- A willingness to work flexibly and where necessary outside of normal working hours
- Suitable to work with young people and vulnerable adults in accordance with Government guidelines for safeguarding.
Variation to this Job Description
This is a description of the job as it is at present, and is current at date of issue. The duties and responsibilities described above are not exhaustive and additional assignments, duties or responsibilities may be required of this position. The job description will be reviewed and updated as necessary to ensure that appropriate revisions are incorporated, and that it relates to the job to be performed.
Safeguarding
We are committed to safeguarding and promoting the welfare of students and young people and we expect all staff to share this commitment. Any job offer will be conditional on various, appropriate, pre-employment checks including a satisfactory Enhanced Disclosure & Barring Service (DBS) check and Barred List Check, having the legal right to work in the UK and having satisfactory overseas criminal records checks, if deemed necessary, and supportive references.
Equal opportunities
Ada. National College for Digital Skills recognises that equality of opportunity and the recognition and promotion of diversity are integral to its strengths. The following principles apply in respect of the College’s commitment to equality and diversity:
- To provide and promote equality of opportunity in all areas of its work and activity;
- To recognise and develop the diversity of skills and talent within its current and potential community;
- To ensure that all employees and prospective employees of the College are treated solely on the basis of their merits, abilities and potential without receiving any unjustified discrimination or unfavourable treatment on grounds such as age, disability, marital or civil partner status, pregnancy or maternity, race, religion or belief, sex, sexual orientation, gender, gender reassignment, trans status, socio-economic status or any other irrelevant distinction;
- To provide and promote a positive working, learning, and social environment which is free from prejudice, discrimination and any forms of harassment, bullying or victimisation;
- To promote good relations between individuals from different groups.
Applicants with disabilities
Ada. National College for Digital Skills is keen to increase the number of disabled people it employs. We therefore encourage applications from individuals with a disability who are able to carry out the duties of the post. If you have special needs in relation to your application please write to us.
How to apply for the role
Please submit your CV and a supporting cover letter outlining your interest in the role and the relevant experience you have in the subject field please write “Application for Finance and HR Officer” followed by your name.
Closing date for applications: Friday 20 September 2024 at 11.00
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Are you calm, non-judgemental and able to work effectively with people experiencing distress?
Can you demonstrate our values of Hope, Courage, Together and Responsive and want to be part of our mission to create opportunities for individuals to make choices, find their own solutions, build resilience and manage their whole life and wellbeing?
If the answer to all of these is yes, we want to hear from you.
Mental Health Homelessness Outreach Team Leader
Reference: 234
Salary: £29,000 - £30,500 per annum per annum incl. Outer London Weighting (OLW)
Hours: 37.5 hours per week
Contract: 1 year
Reports to: Services Manager – Dual Diagnosis Partnerships
Working base: Flexible to one of our seven Wellbeing Centres across Hertfordshire, dependent on location.
About the Service
This is a pilot service working as a multi-disciplinary team (MDT) with housing teams and Drug and Alcohol Services across District and Borough councils. These teams will be working with individuals who are presenting as homeless and have a number of Complex Needs. The Complex Needs Housing Team Leader plays a significant role in the co-ordination and running of the Complex Needs Housing Service.
The objectives of Hertfordshire Mind Complex Needs Housing Service are:
- To improve the mental wellbeing of people experiencing mental ill health.
- To increase early access to help for people experiencing mental ill health in, by providing a clear and effective pathway to services provided by Herts Mind Network and other third sector and statutory providers.
- To contribute to an improvement in individual mental wellbeing.
- To remain a source of independent support for all clients.
- To reduce the use of police, ASB, tenancy enforcement, housing needs and environmental health services by clients whose primary need is related to mental ill health.
- To reduce the use of crisis services by people experiencing mental ill health with positive outcomes for the individual.
- To provide an assertive outreach approach for clients who are in crisis and/ or those that may have complex or multiple needs.
- To work collaboratively within a multi-disciplinary team (MDT) consisting of Change Grow Live (CGL), District and Borough councils, housing teams and other professionals.
This role is key to the development and support of the team and the wider organisation.
The post holder will need to:
- Support the Services Manager with effective running of the Complex Needs Housing Service.
- Provide advice, information, onward referral and holistic support to clients who are experiencing mental ill health or need support with their mental wellbeing. These will be clients who are presenting to District and Borough councils as homeless and need intervention and support with their mental health.
- Line manage staff and where necessary volunteers.
- Lead a team of Mental Health Outreach Workers. Ensuring the team are using databases and outcome tools as required to report for the project.
Key Responsibilities
- To receive and process referrals from the local district and borough Councils for those who have presented as homeless with a mental health need, as well as other appropriate referrals pathways across Hertfordshire and make direct contact within 72 hours of referral.
- To establish effective pathways across a variety of agencies to maximise and provide effective partnership working.
- To manage a caseload of up to 5 clients.
- Embed a holistic, trauma informed and person-centred service
- Proactively recognise the indicators of deteriorating mental health and facilitate appropriate action, whilst liaising with relevant agencies.
- Ensure a direct community service is in place which encourages, motivates and builds patients self-esteem and confidence. This will include goal setting and support with social and practical skills development.
- Ensure all person-centred risk assessments and support plans are completed as appropriate.
- To assist clients to access appropriate mental health services, drug and alcohol services, housing/tenancy services and other services according to assessed needs.
- To work with partners both internal and external to ensure that vulnerable person’s cases are monitored and risks evaluated in order to promote community safety.
- Support clients to build their emotional resilience and crisis planning tools, promoting self-management through building an understanding of their own triggers/coping strategies.
- To work with HMN staff in other services in order to make onward referrals to other projects.
- Liaise with appropriate HPFT staff to ensure that individuals are assessed for personal budgets to support with any longer-term needs.
- Support individuals to develop sustainable local social networks, both through our Herts Mind Network Wellbeing Centres and other community services and resources.
The successful candidate will play a significant role in the co-ordination and running of the Complex Needs Housing Service.
We offer:
- Annual leave entitlement of 25 days per year pro rata, rising in increments to a max. of 29 days after 5 years employment (plus 8 days Bank Holidays)
- An additional day of leave each year for your birthday following completion of probation period.
- Ongoing training relevant to your role.
- An Employee Assistance Programme.
- Health cover (after 6 months employment) – compensation payment for Optical, Dental, Chiropody and Therapy Treatments.
Being able to drive and having access to your own vehicle is essential for this role.
Closing date for receipt of applications is Monday 30th September at 5pm.
Interviews will be held on a rolling basis.
Please note: we reserve the right to close this vacancy early if we receive sufficient applications for the role. Therefore, if you are interested, please submit your application as early as possible.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
We welcome applications from all suitably-qualified candidates, irrespective of gender, disability, marital or parental status, racial, ethnic or social origin, colour, religion, belief, or sexual orientation. In addition, during the various stages of recruitment, specific measures can be taken to ensure equal opportunities for candidates with disabilities or special needs.
Hertfordshire Mind Network is committed to the Disability Confident and Mindful Employer charters. We actively recruit staff who have a lived experience of mental ill health. We recognise and value the unique combination of skills, knowledge and perspective that employing people with a lived experience, at all levels across the organisation, brings. We create an environment where the sharing of experiences and vulnerabilities to support others and create positive change is welcomed and work towards breaking down the ‘them’ and ‘us’ culture. The organisation is committed to nurturing peer relationships that allow all staff to thrive.
We are delighted to have been accredited as a Living Wage Employer.
No agencies please.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Part Time – Race and Community Engagement Officer
Kingston Race and Equalities Council’s (KREC) is an independent Charity which works towards the elimination of racial discrimination and associated inequalities; promotes equality of opportunity and good relations between persons of different racial groups; addresses the Human Rights and needs of all communities
Kingston Race and Equalities Council (KREC) are working in partnership with South West London Health and Care Partners to develop an Anti-Racist approach across South West London. KREC is working on engagement with community and voluntary organisations to make sure our approach is co-designed with local people and communities, ensuring it resonates and that initiatives have meaningful impact.
One of the ways KREC plans to do this work is to identify and work with a number of community and voluntary organisations to help determine what issues communities consider should be tackled to help address Racism in SW London.
About the role
If you are energetic and passionate about Race and Community Engagement then this is an exciting opportunity for you. KREC is seeking to recruit a part time Officer to work within South West London to help develop an Anti-Racist approach. This is an opportunity to be in the centre of change for communities in SW London, at the same time developing a new approach to reduce race discrimination and inequality in health services. The role will manage a grants programme and work in partnership with those organisations funded to gain valuable insight in developing our approach across South West London.
The position is open to all applicants. We strongly encourage people from Black, Asian, and Minoritised communities who are passionate about Race Inequalities and Health to apply. Consideration will be given to flexible working.
This appointment is for a six months fixed contract.
KREC is an equal opportunities employer.
Closing date: 16th September 2024
Interviews: w/c: 23rd September 2024
To apply for this role please send your CV and a covering letter of up to 2 sides of A4 telling us how you meet the Essential and Desirable criteria in section of the Job description.
The client requests no contact from agencies or media sales.
We have a number of Youth Development Lead positions we will be assessing at our assessment centre on the 19th September. Please note you must be available to attend on that day. If you would like to be considered for more than one specialism, please indicate your preference on your application in the answer box provided. You can find out more about each role specialism and the relevant job description by viewing the adverts on our Careers site, however, you will not be required to submit multiple applications - we will consider all candidates for any suitable role on the day.
Picture yourself alongside our Outreach and Marketing wizards and our customer service champions. Together, we're on a mission to ensure our young people aren't just safe but also revved up and fully immersed in their journey with us here at The Prince’s Trust.
Could you become their personal champion? Imagine peeling back the layers to discover what's holding them back so that you can unlock their potential for astonishing progress. Imagine having your own group of young people to support who will turn to you for that one-on-one support, guidance, and maybe just a nudge in the right direction.
Safety always comes first, so keeping a watchful eye on safeguarding, health and safety, and data protection is part of the deal! You’ll be the guiding force that empowers our delivery partners and service providers to reach for the stars. Together, we will ensure every young person embarks on a remarkable journey, experiencing the extraordinary and achieving the dreams they've aspired to.
You’ll lead personal development sessions that take our foundation programmes to new heights. Whether it's in person or via a virtual session on MS Teams, some of these activities will be in the great outdoors and enjoying our wonderful green spaces. You won’t be sitting behind a screen every day, there will be some travel required to relevant local areas to support the delivery of these exciting programmes as well as programme visits. However, it’s not all fun and games, keeping things on point means meticulously recording info and data about our young superstars, volunteers, or partners. It's all about making sure every step of their journey aligns perfectly with our funding contracts.
At The Trust, we're strong advocates for fostering an inclusive workplace where everybody feels seen, and it would be fantastic if you share that passion too. Your mission? Making a positive impact by implementing a local action plan that harmonises with our big-picture EDI goals.
Be prepared for anything and everything. Alongside all these exciting responsibilities, you might even find yourself wearing different hats and stepping up when needed.
Ready to bring your A-game? Let's make every day count and create a brighter future for our young people of the future!
What happens next?
Please submit a CV, and Cover Letter that includes your experience, transferrable skills and motivation to work for The Prince’s Trust! The Team will be in touch about the next steps shortly after the closing date.
Why do we need Youth Development Leads?
Last year, we helped more than 40,000 Young People, with every three in four moving into a positive outcome for either work, education or training. Youth Development Leads play a crucial role in supporting young people, no matter the young person's background or current circumstances, to fulfil their full potential. We want to continue having a positive impact on young people’s lives and we couldn’t do this without the important work of Youth Development Leads!
Perks for working at The Trust!
- Great holiday package! 30 days annual leave entitlement, plus bank holidays. Office closure on the days between Christmas and New Year
- Flexible working! Unless the location of the role is remote, the Youth Development Lead role requires a combination of office days and working from home.
- You can volunteer for and/or attend events – music festivals, The Prince’s Trust Awards, active events etc.
- In-house learning platform! Develop your skills for your career and your role
- Benefits platform! Everything from health and financial well-being support to discounts on your favourite restaurants, shops and cinemas.
- Personal development opportunities through our Networks – PT CAN (Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network), and PULSE (LGBTQIA+ Network).
- Fantastic Family leave! Receive 13 weeks of full pay and 13 weeks of half pay for maternity and adoption leave. Receive 8 weeks of full pay for paternity leave.
- Interest-free season ticket loans
- The Trust will contribute 5% of your salary to the Trust Pension Scheme
- Generous life assurance cover (4 x annual salary)
Equal Opportunities
Here at The Prince's Trust, we're committed to Equality, Diversity and Inclusion. We want to be an organisation that's representative of the communities we serve, which is why we strive for diversity of age, gender identity, sexual orientation, disability, race, religion and sex. Our goal is to create an environment where everyone, from any background, can be themselves and do the best work of their lives.
We are looking for people who can bring different perspectives and experiences and especially welcome applications from those who are underrepresented in our organisation and sector, such as candidates from Black, Asian and Minority Ethnic backgrounds.
We’re a Stonewall Diversity Champion and we are an employer that is Disability Confident. Our staff, volunteers and young people are supported by PT CAN (our Cultural Awareness Network), PT GEN (Gender Equality Network), PT DAWN (Disability & Wellbeing Network) and Pulse (LGBTQIA+ Network).
Safeguarding
The Prince's Trust is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. As part of this commitment, we undertake basic disclosure checks by the Codes of Practice for all roles within the Trust, and for our roles working directly with young people, at an enhanced level. Having a criminal record will not automatically exclude applicants.
We believe that every young person should have the chance to succeed, no matter their background or the challenges they are facing.
Intervention Coach – Young Adults
Full Title - Young Adult Intervention Coach - Targeted Intervention Casework and Street Work.
Location: Tower Hamlets
Contract: Permanent, subject to funding
Hours: 35 hours per week
Starting Salary: £33,500 (Top Salary Band for this role: £35,000)
Do you have the values, personal qualities and experience to support high risk young people who are hard to engage and those involved in harm and affected by exploitation and violence?
Do you have the tenacity, resilience, determination and consistency to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. Are you committed to social justice, equity and inclusion?
Do you want to be part of a growing and developing Charity that is ambitious for the young communities that they serve? If yes, then you could be joining our clients innovative, specialist Intervention Team.
Benefits Summary:
·Working in a values-led, award-winning charity with local, national, and international connections.
·25 annual leave days plus bank holidays per year, increasing in year 2.
·A fair and benchmarked salary with consistent salary reviews and structured career progression pathway with opportunities for senior roles.
·A Pension Scheme contribution of up to 8%.
·A supportive working culture with Employee Assistance Scheme available 24/7.
·Comprehensive, ongoing training and professional development across fields of targeted intervention, harm reduction, youth development.
·Access to leading organisations and individuals in relevant fields.
·An annual budget of £200 for external professional development training.
·Excellent professional supervision with monthly and quarterly reflective practice sessions.
Who they are:
Our clients is an award-winning, value-led, outcome-driven charity, working to reduce harm and positively transform the lives of the most vulnerable and at-risk young people in Tower Hamlets, East London.
The role:
As a Young Adult Intervention Coach (YIC), you will be responsible for the assessment and implementation of tailored intervention coaching plans for each at risk young person on your caseload. You will work to achieve progression outcomes for each young person that includes reducing mental, physical, and emotional harm and supporting each young person transition to positive, thriving lifestyle both on a one-to-one basis, and in partnership with other individuals and agencies involved in the lives of each young person.
Your purpose is to identify, disrupt, challenge, and support young people to move out of harm and prevent further involvement in harmful activities. This will involve targeted street work, specialised one to one harm reduction and life skills coaching.
Alongside this you will work with intervention frontline colleagues in tertiary intervention such as knife and gun crime crisis situations as well as working with partner agencies.
Who they are looking for:
You will have robust frontline experience of working with young people, including experience in engaging, assessing, and delivering interventions designed to support young people to build personal resilience and move away from harm and violence. You will also possess sound risk assessment skills and safeguarding knowledge. A key component of the job role is case management and knowledge of good practice models, which will underpin their practice, is essential.
To apply: Please submit an up-to-date CV and covering letter.
Closing date for applications: 11.59pm, 24th September 2024.
Interviews:To be held within 2 weeks of the closing date. If selected an initial online short informal interview (approx. 20 mins) and following this, if shortlisted, an in-person formal interview (approx. 40 minutes) at our offices in Aldgate.
They are committed to diversity in all that it does and strongly encourages applications from every part of the communities they serve. All appointments are made on meritThey would like to encourage applications from people both with and without criminal convictions, however the job offer has to be subject to vetting. Due to the nature of the work, you are applying for you are required to disclose any criminal convictions that you have.
DBS Requirement: Enhanced DBS
No agencies please.
You may have experience of: youth case work, youth worker, youth crisis management, caseworker, social work, social services, street pastoring, youth centre worker, youth support services etc.
REF-216 370
Fixed term until March 2027, part-time (28 hours per week)
About us
Founded in 1951, the Refugee Council exists to support people who come to the UK in need of safety and speak out for compassion, fairness and kindness. We achieve this by providing expert advice and casework, building the capacity of refugee community organisations, and working with allies across society to change government policy.
Our vision for refugees to be welcome to live safe and fulfilling lives contributing to the UK has never been more urgent and needed. Today 27 million refugees and 84 million displaced people around the world need of safety, dignity and welcome. We are determined to secure public and government support for safe routes for all people seeking safety, and a fair, effective and compassionate refugee protection system.
About the role
Our services strategy is aimed at delivering high impact, sustainable services that are centred on the needs of people seeking asylum and refugees in the UK, and improving the system of support that they rely on for their safety and future lives in local communities. We seek to significantly improve early access to information, advice and support for people seeking asylum and refugees in crisis and those seeking to integrate into the UK.
In December 2023, with consultancy support, we designed an exciting youth service strategy with a delivery model centred around children’s needs and with the vision for change on how separated children and young people are treated in their asylum journey by creating holistic casework, high quality joined up relationships across the organisation, collaboration with local partners and supporters through learning and sharing best practice to transform their experience and bring systemic change.
Main Duties and Responsibilities
Casework management
- Oversee the casework service delivery by managing a potential high number of referrals colleagues in the regions and professionals effectively, by deciding eligibility for services, and providing timely, helpful, and legally accurate responses at all times.
- Line manage all casework advisers by supporting and enabling them to provide high quality information and advice support, and signposting to external specialist agencies in a sensitive, confidential and professional manner.
Service development and delivery
- Maintain high quality, current client records in accordance with organisational policies, funder requirements, and relevant legislation, and support advisers and volunteers to manage their data within the client database.
- Develop and maintain excellent professional relationships with a range of practitioners including local authority social workers, managers, legal representatives, health and education professionals and voluntary sector agencies, referring children who are age disputed to other agencies where it is in the best interests of the child.
For more information on the role and to apply, please visit our website via the apply button.
Closing date: 21 September 2024.
Ensuring that the Refugee Council is an inclusive and accessible place to work is important to us. We want to enable people from different backgrounds to apply and thrive with us. We believe our recruitment process enables that and are also happy to make adjustments on request.
This is a fantastic opportunity to work for a charity providing vital support to some of
the most deprived members of our community. The Watford and Three Rivers
Refugee Partnership (WTRRP) provides services to refugees, asylum-
seekers and other vulnerable migrants in our area, to improve their well-being and interaction with the local community and services. The Casework Coordinator role will focus on ensuring that asylum seekers and refugees engaging
within our service will receive specialist information, advice and advocacy support.
This role will provide support to clients dealing with key issues of
immigration, housing, welfare and health. You will work alongside a strong
established group of volunteers who currently provide a number of roles within the
organisation.
Responsibilities:
• Manage a caseload of clients who require specialist advice and support, ensuring that cases are progressed effectively, including detailed record-keeping.
• Work effectively with the Committee, Office Manager and caseworker
volunteers to ensure issues are resolved. This includes the running
of regular Case Review meetings and managing the minutes and case
records.
• Offer support and guidance, including training where appropriate, to volunteer
Caseworkers and Befrienders.
• Implementation of our safeguarding policies coordinating with our
Safeguarding Lead.
• Take a lead role in weekly Drop-In sessions on
Tuesdays 11am – 1pm.
• Manage a referral phone line.
• Process enquiries about WTRRP, take referrals for clients and contribute to
regular referral intake meetings, offering triage support and signposting.
• Create links and work effectively with public sector agencies to ensure our clients can access all entitled support in a timely and appropriate manner.
• Create effective referral relationships within the refugee sector and wider
charity sector to ensure our clients have access to high quality and effective
support through specialist agencies and services.
Qualities and skills:
Be able to work on your own initiative and independently, with good
organisational skills and IT knowledge.
Be a team-worker with good communication skills, and should have
experience of casework and of working alongside volunteers. You will have an understanding of
safeguarding of vulnerable adults and children.
Have a good understanding of the issues affecting asylum seekers, refugees
and people seeking Leave to Remain and the barriers they face.
Experience in relation to the benefit
system, be able to keep up with law changes as they take place and the impact of these changes on our clients.
Desirable experience:
Experience of advocating on behalf of vulnerable client
groups to ensure that they get fair access to services, including a
knowledge of housing options available and the mechanisms that can
be used to advocate effectively on behalf of clients.
Experience of working with people from a wide variety of cultural backgrounds,
and/or skill in languages.
OISC Level 1 (or higher) qualification or are willing to study for this in the future.
Proposed terms of employment:
• Salary: £27,000-£33,000 depending on experience and qualification
• Duration of contract: two years, extendable
• 37 hours per week. Occasional evening and weekend work for committee and volunteer support meetings.
• Place of work: WTRRP office, hybrid and outreach which may include appointments in the community.
• Holiday entitlement: 20 days plus bank holidays including the days
between Christmas and New Year.
The client requests no contact from agencies or media sales.
Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families.
We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.
Anna Freud is in an exciting stage of delivery of its 5-year strategy, this includes bringing together different parts of the organisation in a collaborative effort to create and implement a Digital Academy.
The Head of Digital Learning (internally known as EdTech Lead) will be a new and pivotal role that will support with the successful implementation of the Digital Academy. This role will sit within the Education and Training Division of Anna Freud but they will entail working closely with senior colleagues from across Anna Freud including the Education and Training Division Leadership team, Closing the Gap Acceleration (CtGA) team and the different Heads of departments. Externally they will liaise with external tech organisations to support procurement of new platforms and they will conduct market research to assess the market, target audience and consumer demand for the various services that might be offered through the Digital Academy.
The successful candidate will join a fast-paced, growing and successful team. They will need to be an experienced professional within the field of educational technology, with a good grasp of learning design and virtual learning platforms, as well as experience of commissioning/procuring digital platforms and a demonstrable ability to undertake market research within both home and international markets. An understanding of working in the charity sector and/or within an education and training environment would be helpful. Experience of undertaking projects centered around children, young people and families, mental health or other health-related/science subjects would be welcomed.
Location
Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).
Contract duration
Fixed-term (two years in the first instance but with scope to extend)
Closing date for applications
Midday (12pm), Friday 20 September 2024
Please note that due to high application volumes, we may close this advert early. We encourage you to apply promptly and to keep an eye on our future vacancies for more opportunities.
Notification of interview
Shortlisted applicants will be notified no later than Thursday 26 September 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.
Interviews
Interviews will be held on Thursday 3 October 2024.
How to apply
Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.
The client requests no contact from agencies or media sales.
Abortion Support Network is a largely volunteer-run charity that helps people living in European countries with bad abortion laws and provision access safe abortions in clinics abroad. ASN provides practical information, support, funding, travel and accommodation.
We are looking to recruit a new Managing Director to lead the team. ASN began as a group of activists and a mobile phone, and spent its early years running on passion. While remaining true to it’s radical roots, ASN are navigating the realities of building a sustainable organisation which offers the best possible experience for our clients, staff, volunteers and supporters. To do this, we need a strategic thinker who has experience leading a team and works pragmatically to get things done.
Reporting to the Board of Trustees, you will have complete oversight of ASN, from service delivery to IT system procurement. We don’t expect anyone to be an expert on every part of ASN’s work, but we’re looking for someone with robust relevant experience who is willing to learn from our incredible team.
Please see the Hiring pack for a detailed list of experience and values that we are looking for in our new Managing Director.
Abortion Support Network is committed to building a workplace that is feminist, anti-racist and inclusive of LGBTQ+ people, disabled people, and those who have experienced other forms of exclusion or marginalisation. We are looking for a Managing Director who can be a part of this work. We are keen to work with candidates to make our recruitment process as accessible and comfortable as possible.
Closing Date: 9th September, 9am
*We are aware that parts of our interviewing period coincide with Rosh Hashanah. If you need an alternative interview date for this reason, please let us know at the point of shortlisting and we will be happy to accommodate.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Ability to hold a case load and carry out support work within the local community being alert to the mental health needs of residents of Newham.
Provide support and signposting in various ways as agreed upon with the PCN and in a wider partnership. This may include (but is not exclusive):
Meeting patients face to face in informal and formal settings to encourage engagement
Work within the MDT of the PCN, taking actions as agreed by the Multi Disciplinary Teams and recording the outputs and outcomes appropriately
Provide individual patients support and signposting in a range of ways as agreed with the PCN and wider delivery partnership
Group facilitation Coaching, Building Trust, and Motivating people in their progress
Referrals to other mental health provision within the Borough of Newham
Direct, individual support to patients on a case-by-case basis and assessing pertinent signs (as trained)
Signposting to community services
Ongoing monitoring of risk to build a positive but sensitive attitude to caseload
Providing clarity to the MDT and people on their lists as to how different areas of their need are being addressed by the other provisions they are engaged with
Provide continuity and reassurance to the people on case load
Build resilience in the people on caseload and ensure themes are fed back into design, delivery, and the development of services
Provide feedback to the PCN team and upwards about the gaps in service provision as illustrated by the people they are working with
referrals should be done within 28 days of the mental health need being identified in line with guidance offered by the PCN
What does good look like for this role?
Goals will be agreed upon with you in collaboration with your line manager at Aston-Mansfield and with our lead partners Community Links MIND and ELFT The successful management of your respective caseload – strong initial assessment, action planning and goal setting, networking with relevant stakeholders, and active, engaging patients both face to face and remotely will be critical aspects of the role. Working with multiple agencies collaboratively that promotes patient welfare and outcomes whilst sharing learning and impact is essential in the role's success, as is inquisitiveness and confidence in the approach. Induction and training will be provided for this role.
The client requests no contact from agencies or media sales.
ABOUT THE ROLE
This is a new post within this service area in which we are seeking an ambitious, person-centred leader to join our team in Royal Borough of Kensington and Chelsea (RBKC) as a Service Manager. In this role, you will report to the Area Manager, and you will manage multiple dispersed services across the RBKC region, managing a team of 9 support workers.
The service provides 154 units of accommodation to people experiencing homelessness and who have complex needs. The services are spread across the area and are 24 hour supported accommodation sites. You will lead your service to comply with the needs of our commissioners, residents, and organisation, whilst supporting staff to create a Psychologically Informed Environment (PIE). You will have overall responsibility for your service to deliver high quality service delivery, performance, and improvements.
We are looking for someone who is experienced in supporting those who face multiple and complex needs, ideally homelessness. We actively encourage applications from individuals from a diverse range of backgrounds, particularly lived experience; Naturally, we approach any emerging issues with empathy and sensitivity. We have a team of EDI Ambassadors who are staff volunteers and actively support us in fortifying our organisational value of Inclusivity.
Shift Pattern: 37.5 hours per week, Monday to Friday in the face to face service, you will also partake in our out of hours on call duty and may be required to work flexibly to meet service needs and requirements.
What are we looking for?
- Understanding and/or experience of working with people of complex backgrounds, ex-offenders, mental health, substance misuse, challenging behaviours
- Experience of working with and engaging with diverse groups of people from varying backgrounds
- Previous experience in people management and development
- IT Proficiency, including Microsoft Office, and the ability to navigate and learn new case management systems and other types of organisational software
- Ability to promote the service and provide outreach-based provision, with an ability to liaise and work effectively in partnership with stakeholders
- Understanding of Housing Management, including voids and evictions
What would we like, but not essential?
- Understanding, knowledge, and/or practical application of key legislation – Equity, Diversity, and Inclusion, Mental Health, Criminal Justice, Social Care, and Housing, and Health, Safety and Environment
Benefits, including Non-Contractual Perks
- 25 days annual leave, increasing with the length of service
- Training and Development, including access to courses, upskilling, and progression plans
- Medicash includes discount gym memberships, routine optometry care, dental treatments, and physiotherapy treatments
- Employee Assistance Programme, including counselling
- Reflective Practice regular sessions with a therapist provided by an external provider to support Mental Health and Wellbeing.
- Life Assurance Scheme
- Cycle-to-work scheme
- Annual Staff Awards
If you have the passion, creativity, and tenacity to make a real difference in people's lives, challenge stigma and make our communities safer, we would love to hear from you!
OVERVIEW OF KEY RESPONSIBILITIES
Line Management/Leadership
- Manage the end to end employee lifecycle of staff, providing advice, guidance and support as required
- Facilitate the team in identifying solutions to challenges presented in relation to all elements of service delivery
- Proactively embed a culture of learning, development, reflection, and evaluation in a psychologically informed environment
Service Delivery
- Manage the overall day-to-day operational delivery of the service and work directly with colleagues, residents, and participants, as well as other stakeholders to provide a high-quality holistic service which meets the needs of all stakeholders
- Ensure service responsibilities and requirements are carried out effectively
- Work proactively to ensure the service and team meet and exceed Key Performance Indicators, and work in line with professional codes of conduct
Risk Management, Information Management, and Case Recording
- Follow the relevant risk assessment and management procedures, share any relevant information with partner agencies as appropriate
- Champion, and act as a point of reference for safeguarding concerns within the service(s). Ensure all staff attend relevant safeguarding and training and use knowledge to coach and advise the team
Property and Housing Management
- Create and manage a welcoming, psychologically informed home environment for residents and participants, ensuring a continuous focus on safety, health, and wellbeing
- Ensure the accommodation in which residents live is clean and maintained to a high standard, in line with SIG’s property standards and meets all legal and statutory health and fire safety requirements to operate safely, effectively, and efficiently
- Ensure a provision of a high-quality housing management service to residents
Financial Management
- Manage the service’s budget and review monthly management accounts; manage set budgets effectively and ensure resources are maximised
- Maintain financial management within the service, including but not limited to, invoice management, arrears management, management of petty cash, and expense claims
Other responsibilities than those described above may be required to be undertaken from time to time and will be expected to be performed to as long as it is within the capability and level of the position.
Please refer to the JDPS attached for more details on the vacancy and our requirements/key criteria.
WORKING FOR US
ABOUT US
Social Interest Group (SIG) believes good care and support improve lives. Our values of ambition, empowerment, transparency, and inclusivity drive everything we do. Our mission is to empower people who are marginalised by building powerful partnerships and creative solutions that bridge gaps in provision and aid recovery, reablement and resettlement.
SIG is a not-for-profit organisation providing thousands of people with good-quality support and care in residential, drop-in centres, community floating support settings (including people's own homes), probation settings, and hospitals awaiting discharge. We do so across London, Brighton, Bedfordshire, Luton, and Kent. We believe in the power of well-planned, well-managed services to make a difference. We work with high standards and external and internal regulatory frameworks.
Want to know how we work? Watch our short Theory of Change video to see how we support people towards a brighter future: Theory of Change
Further details can be found on our website here: Theory of Change - Social Interest Group - Social Interest Group.
ADDITIONAL INFORMATION
Please note that this job advert may close early due to screening applications on an ongoing basis. We advise applying as soon as possible for your application to be taken into consideration at the early stages.
Additional information on our company policies including Gender Pay, Equality and Diversity, Company Benefits and our Candidate Privacy Policy can be found on our website.
Vision Rehabilitation Specialist
We’re looking for a qualified Vision Rehabilitation Specialist (ROVI) to work for an important charity offering a wide variety of services to vision-impaired people across Cheshire, Halton, and North Wales.
Position: Vision Rehabilitation Specialist (ROVI)
Location: Home based with regular travel across Wrexham, with the requirement to work from the Council Offices and company offices on occasion
Hours: Full-time (37 hours per week)
Contract: Permanent
Salary: £33,977.84 - £35,246.40 per annum
Closing date: 19th September 2024
Benefits of working for the organisation: Full 2 week induction where you will meet the teams and experience each service, access to a training suite and regular reviews of any required training, annual team building days and regular staff socials, 26 days’ holiday increasing to 32 days after 5 years’ services (plus bank holidays) and access to an employee assistance programme which includes free 24/7 counselling, legal and information line.
About the role:
As Vision Rehabilitation Specialist, you will identify, deliver and evaluate professional rehabilitation interventions to vision impaired people to enhance their skills and confidence to maximise their independence.
You will provide a person-centred outcome-focussed approach to rehabilitation; supporting people to identify measurable outcomes, carry out assessments and develop a plan that will support each person to achieve their outcomes and meet their needs, reducing risks and lessening the impact of their VI.
The Vision Rehabilitation Specialist will work collaboratively with other services within the organisation to ensure individuals are receiving support whilst waiting for assessment and rehabilitation.
Key areas of responsibility include:
- Triage – To carry out an initial conversation, in line with the Social Services and Wellbeing (Wales) Act, to identify further actions, and risk factors, refer and signpost to the organisation’s wider services and other organisations to meet the individuals’ desired outcomes.
- Assessment - To undertake specialist VI assessments with the person to identify their needs and aspirations to promote independent living.
- Plan – To agree a plan with the person about how their needs can be met, through other services, equipment and rehabilitation.
- Rehabilitation and service provision – To implement, evaluate and review rehabilitative services to the vision-impaired person aimed at maximising and maintaining independence, safety, dignity, and choice. Rehabilitation may include, but not be restricted to:
- Daily Living Skills – to include the teaching of new skills or adapted practice for all aspects of daily living, home management, employment and leisure.
- Communication Skills – to include all forms of access to communication including but not limited to print, Braille, Moon, audio description, ICT, telephones, Deafblind manual and block alphabet.
- Mobility training – To develop planned programmes of training to develop independence in indoor and outdoor mobility environments, including training in guiding skills, pre-cane, long cane, orientation (including specialist equipment) and route planning techniques.
- Low vision - To provide training/therapy in coordination with local NHS low vision services that help individuals make the best use of functional vision.
- Risk –To identify, assess and mitigate risk throughout the rehabilitation provision.
- To work with vision-impaired people who have additional complex needs.
- To assess and recommend minor works of adaptation and liaise with all relevant parties in line with appropriate budgets and policies.
- To provide statistical information to feed into quarterly contract monitoring reports.
- To enable the Local Authority to maintain their Partially Sighted/Sight Impaired and Blind/Severely Sight Impaired Registers.
Key skills required for this role:
- Foundation Degree in Rehabilitation Studies (Visual Impairment) or equivalent.
- Ability to develop clear plans and communicate these to service users and other staff.
- Recognised rehabilitation work qualification (or currently working towards it)
- Proven experience in performing rehabilitation assessments with visually impaired people and providing mobility, communication and daily living skills training.
- Working knowledge of good practice relating to safeguarding.
- Ability to deliver training/advice sessions to individuals or groups of service users, carers and other organisations.
- Knowledge of Health and Safety legislation, including lone worker policies.
- Ability to travel and work in all areas of Flintshire and Wrexham.
- Strong personal organisation/time management.
- Proven track record of maintaining and updating personal records for clients.
- Ability to record service management statistics.
- Be calm and deal sensitively with people and be open-minded to all cultures and ways of life.
- Work on own initiative, whilst exercising discretion and confidentiality.
- Be a team player.
- Be willing to work flexibly (outlook, work hours, work location).
- Able to implement programmes in partnership with other agencies.
About the organisation:
The employer is a well-established organisation with a strong history of promoting independence and support to people with vision impairments (VI). Offering a wide variety of services for vision-impaired people across Cheshire, Halton and North Wales, including counselling, digital skills, financial wellbeing and benefits advice, home visiting, community outreach, and peer support. These services complement rehabilitation to create a wraparound service for our clients.
The organisation delivers the vision rehabilitation contracts to four local authorities across Northeast Wales. The team are managed and led by qualified and experienced Vision Rehabilitation Specialists (VRS), ensuring the best support from people who understand the role. You would be a part of a wider team of VRSs, meeting regularly to share learning and to give and receive support.
The employer understands the importance for all their staff to receive additional training as needed and support from the wider sector, so RWPN registration and membership fees are covered for the VRS team by the organisation. The organisation is also represented in the Wales Rehabilitation Officers Forum (WROF) and the Wales Vision Forum, to ensure that we are up to date with any changes affecting VRS working in Wales. VRS are also able to meet with other VRS more widely than Wales through the organisation’s membership of Visionary.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.