Caseworker Jobs

The young people we work alongside are amazing. Courageous, resourceful and incredibly smart. At the point in which we get to meet them they are often tired, traumatised and frustrated. If you get that, see the best in people and understand that these young people deserve the highest quality service, patience and care then we want to hear from you. Our Youth Justice service runs pan London, working alongside young people impacted and involved with the criminal justice system and those that are experiencing homelessness. We are looking for a Case Worker to join our team and deliver a holistic service to the young people. We are looking for a kind, creative, motivated and approachable individual to support our mission to enable young people to use their strengths to live a life where they feel safe and fulfilled. We need someone who is comfortable working to deliver groups and outreach in a prison setting as well as delivering street based outreach services. You should have working knowledge of supporting young people impacted by violence.  You will be required to meet young people in court, police stations, prisons and community settings as well as at our main day centre in Camden with the option of some remote working from home. If you have the required skills and are passionate about supporting young people, then we would love to hear from you.

• A full-time (or part-time considered) permanent role in our Youth Justice Team
• Salary £31,200 – £34,736
• Deadline to apply: 9am, Wednesday 16 April

About us: 

The Refugee and Migrant Forum of Essex and London (RAMFEL) is one of the largest immigration and asylum advice charities in the UK, supporting refugees, asylum seekers and vulnerable migrants to access justice. An IAA level 3 accredited organisation, we represent clients at all stages of the immigration and asylum process, up to and including the Upper Tribunal of the Immigration and Asylum Chamber.

We also actively campaign for a fairer and more humane immigration system. RAMFEL caseworkers therefore have the opportunity to work on systemic and strategic challenges and support broader advocacy work.

We particularly welcome and encourage applications from Black, Asian and Minority Ethnic individuals, and those who are migrants or refugees, and who have lived experience of the impact of UK immigration policy and/or of rough sleeping. This includes individuals with direct experience or experience gained through supporting family members with the challenges posed by immigration and asylum practices- those who have been or could have been clients of RAMFEL.

Purpose of the role: 

The purpose of the role is to assist some of the most vulnerable people in our society. The focus of the legal work is on non-legal aid funded matters, supporting people who otherwise have no access to legal advice and support. There will be particular focus on working with people who are facing a crisis, providing legal representation and support that will take them out of destitution.

The role gives an opportunity to assist some of the most vulnerable people in our society. The focus of the role is on supporting people who otherwise have no access to legal advice and support. 

We will primarily consider applications with relevant legal experience. Qualifications needed are IAA level 2/3 or Solicitor with IAAS accreditation.

Relationships: This post will report to the Rough Sleeping Casework Manager

Salary and Benefits:

£34,321 for IAA level 3 and Solicitors

£32,070 for IAA level 2 and 

£28,695 for IAA level 1 qualified candidate

Solicitors with less than 1-year immigration experience will be paid at IAA level 1. IAAS level 2 qualified advisors (non-solicitors) may be considered for the role and would be at the IAA level 1 pay. 28 days annual leave plus statutory holidays and 6% pension contribution.

Other benefits:

We encourage our staff to obtain higher levels of accreditation, offering comprehensive training and support to enable them to empower their professional growth and career development.

Cycle to work scheme, tech scheme, and employee assistance program.

Specific Responsibilities

Case management 

• Manage own caseload, working to advance the best interests of the client
• Adhere to standards set out by IAA/SRA and AQS to deliver high-quality advice
• Provide representation and advice up to IAA level 2/3.
• Engage with the Line Manager to create and follow a training plan to ensure compliance with IAA CPD, keeping up to date with changes in law, policy and guidance to ensure clients receive accurate and high-quality advice
• Liaise directly with the UKVI and related governmental agencies
• Complete forms, letters and immigration applications 
• Liaise with and refer clients to Legal Aid Solicitors or other advisers, as appropriate
• Manage clients’ expectations by discussing deadlines, outcomes and timing 
• Deliver legal advice outreach surgeries/drop in as and when required 
• Progress cases in a timely manner in line with regulatory requirements.
• Implement organisational priorities into day-to-day casework.

Please refer to the job description for more details and application instructions.

We have an exciting opportunity for an experienced team leader to join our Children & Young People's Domestic Abuse team in Lancashire , working 37.5 hours per week.

You will be responsible for a team of Caseworkers supporting young people who have witnessed Domestic Abuse from the age of 5 - 18 years. The caseworkers work on a one to one basis with those affected, as well as providing group sessions to suitable cohorts. Support is provided mainly within schools however interventions can also take place within local communities.

Do you want to make a difference every day? Do you want to contribute to change & improvement for those who need it?

Do you have resilience & adaptability? Can you work effectively with a focus on customer service and care?

If yes, then we'd love to hear from you…

What we offer:

At Victim Support we believe in attracting & retaining the best people and offer a competitive rewards & benefits package including:

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About the role:

This role is based from either Preston, Accrington or Blackpool office. This role involves regular travel and due to the location, a driving license and access to a vehicle is considered an essential requirement. If you are unable to drive because of a disability please indicate this in your application in your personal statement so we can explore the feasibility of alternative arrangements.

As a Team Leader you will be:

Ensuring the delivery of excellent services to victims in accordance with service specifications and performance targets. Supporting and effectively managing operational staff, to achieve the overall aim of supporting clients meeting the VS Servic e Model.

The role will work collaboratively with the Operations Manager/Management team, in the implementation of the VS business plan and the continuous development of the service to maximise positive outcomes for clients.

This role will focus on the performance management of direct line reports including the allocation/auditing of cases and the collation of service performance reports, measuring KPIs and quality compliance.

You will need: -

• Considerable experience of working with children and young people, experience of delivering groups would be advantageous.
• You will have a thorough understanding of the impact of Domestic Abuse on children and young people.
• Experience of risk assessment and case management.

Please see attached Job Description and Person Specification for further details.

About Us:

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support are committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and are passionate about creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us being able to meet our aim of ensuring that anyone who is a victim of crime gets the support they need.
As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and minority ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we'll be happy to make reasonable adjustments to enable you to perform at your best.

How to apply:

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We look forward to hearing from you.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered & started an application, then we will contact you to advise of the amended closing date wherever possible.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Advance Specialist Prison & Probation Advocate

Salary: £27,000-£29,000 pro rata

Location: HMP Bronzefield

Hours: 21 Hours per week (with the possibility to increase to full time hours)

Contract: Fixed Term – until 31st March 2025 with a possibility of an extension to March 2026

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Advance Specialist Prison & Probation Advocate will support women within the prison setting, provide pre-release support, focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion including ‘through the gate’ support.

This exciting new role will be based in HMP Bronzefield and will support in developing referral pathways for women and work in partnership with different departments and services within the prison as well as those in the community. You will co-design an action plan with women accessing support, enabling you to support them to address their accommodation, finance, debt and benefits and health needs and any risks in relation to the interventions identified, as they prepare for release. The role will involve a combination of casework-based approach with delivery of programmes and courses, along with a signposting and advice service for the women in custody.

You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.

You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists.

A car may be desirable for this role, though not essential

About You:

To be successful as the Advance Specialist Prison & Probation Advocate you will need the below experience and skills:

Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).

The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

· Interviews are taking place on: W/C Monday 3rd March 2025

· *Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for 2x Specialist Prison & Probation Prison Advocate – Prison Services

Salary: £27,000 - £29,000

Location: HMP Peterborough primarily – with travel to London/Hammersmith HO occasionally

Hours: 10.5 hours per week

Contract: Fixed Term – until 31st March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

The Advance Prison Advocate will support women on remand and those unsentenced within the prison setting, providing pre-release support; focused on Accommodation, Finance, debt & benefits, Family & significant others and Social inclusion.

The Prison Advocate will develop a referral pathway with the Offender Management team within the prison, for women to access the service and will work in partnership with the existing service providers operating within the prison. You will co-design a person-centred support and action plan with women accessing support, enabling you to support them to address their needs and any risks in relation to the interventions identified above including providing ‘through the gate support’. The role will combine a casework- based approach, along with a signposting and advice service for the women in custody.

You will have demonstrable experience and understanding of working with women in a challenging multi-agency environment, ideally working with prisoners and/or their families.

You will build strong relationships with the Pre Release teams to ensure clients are able to maintain or access suitable accommodation, finance, benefits and debt, family and social inclusion support including negotiating terms on behalf of the women. Ensure that interventions are responsive to and meet the needs of women from diverse and minoritised backgrounds. This, together with referrals to wider partner organisations in the community, will ensure additional support needs are addressed post-release and continuity of support exists

A car may be desirable for this role, though not essential

About You:

To be successful as the Advance Prison Advocate you will need the below experience and skills:

Knowledge and experience of the criminal justice system obtained through academic study, experience of working in the criminal justice system (or closely associated social system).

The ability and experience as a caseworker delivering gender specific and trauma responsive interventions which support resettlement and rehabilitation of female adults in the criminal justice system whether in the community or in prisons.

You will possess excellent organisational skills, excellent communication skills and be able to work in a prison environment whilst remaining calm.

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

You will have the ability to complete trauma informed, support and action plans in collaboration with the woman; to support in addressing their multiple and individual needs and enable them to engage with services, which will result in timely and prescribed outcomes being achieved.

· *Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

•  35-hour working week

• An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)
• Additional days off to celebrate International Women’s Day, and for religious observance and moving home
• Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more
• Pension scheme
• Enhanced maternity/adoption provision
• Access to our Employee Assistance Programme
• Employee eye-care scheme
• Clinical supervision for front line staff and first line management roles
• Refer a Friend Scheme - £250 for each referral who passes probation
• Organisation wide away days
• One-week paid carers’ s leave
• Career development pathways

**************************************************************

Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Role: Case and Progress Coordinator(s)

Reports to: Service Manager

Hours: 25 – 37 hours a week with weekend availability required

Salary: Band 6: £23,569 - £25,974 (pro rata) + benefits.

Salary is based on FT (37 hours) and will be dependent on hours worked.

Contract: Permanent subject to ongoing funding

Purpose

The purpose of this post is to support the delivery of our Homeless Hub, Community Hub and Community Outreach. You will work across our Homeless Hub and Community Hub as part of an integrated team supporting people who are in Hunger, Hardship and Homelessness

You will support front line staff in the delivery of a person centered, trauma informed approach. You will oversee the operational policies within the service and support with general operational delivery.

You will work as a member of a small, dedicated staff team. You will work in close partnership with our student placements and volunteer team members who, alongside our staff team, provide ongoing support to homeless and community-based individuals with the aim of moving them into permanent accommodation wherever possible.

You will engage/re-engage, refer, and support dependent alcohol and drug users to access evidence-based harm reduction, treatment, and recovery support programs to initiate recovery, build/or utilize recovery to move into long term sustained recovery and social (re)integration.

This role involves extensive work with clients with multiple complex needs, so if you have experience of working independently or delivering therapeutic groups in a Substance or Alcohol Misuse setting, we would especially like to hear from you.

We work with multiple partners, and often our role is identifying the challenges individuals may be facing or have previously faced, so we can facilitate other partners’ support based on the needs identified.

This role is an important role within the charity, ensuring all our teams work together to deliver high quality and successful services to those in need.

Responsibilities

Case and Progress Coordination

· To oversee the delivery of effective, trauma informed, person centred support across all our homeless services. You will have a casework portfolio; be directly responsible for meeting regularly and identifying support required.

· To contribute to effective case management and coordination covering areas of risk, problematic behavior, housing, social functioning, employability, psychological and physical health of our service users.

· To engage with and actively listen to clients’ views and to be able to use this to improve the service delivery where possible.

· To provide education and raise awareness to help service users manage factors which affect their mental health, substance misuse and physical wellbeing.

· To listen to service users and encourage positive steps towards their personal development.

· To provide advice, information and practical and emotional support to service users regarding support they require.

· To develop, alongside service users, flexible and realistic person-centred plans with agreed guidelines.

· To signpost and make appropriate onwards referrals, with consent, to meet needs not addressed by our integrated service.

· To advocate for service users, where necessary with external services.

· To support clients by prompting and helping them to attend appointments.

· To encourage service users’ involvement in personal progression in the form of education, training, employment activity or volunteering, if appropriate.

· To work closely and collaboratively with the Council’s single Homelessness Team ensuring a joined-up support offer, avoiding any unnecessary duplication of work.

· To work with clients to improve their skills and overcome barriers so they are able to successfully move on to independent housing.

· To ensure service users engage in the support on offer.

· To effectively liaise with a range of service providers and agencies, in order to establish, or improve, services for clients.

· To report daily on operational outcomes, highlighting positive changes in users of the service.

· To Complete weekly reports on service users’ progression, highlighting positive changes in users of the service.

· To champion recovery within the project through promoting Peer led activities.

· To train and progress ‘Lived Experienced Volunteers’ in leading and supporting groups.

Drug and Alcohol Support:

· To be part of an integrated rough sleeper’s substance misuse service, specifically for alcohol and drug dependence and complex needs within a range of treatment and recovery pathways.

· To promote and support individuals into both abstinences based and medically assisted forms of recovery.

· To contribute to the overall performance of the integrated service to ensure that contractual output targets are achieved. To support the delivery of leading therapeutic group work with service users related to substance misuse.

· To support the delivery of overdose prevention training.

· To provide harm reduction advice, information and support to reduce drug and alcohol related deaths and blood-borne virus infections, with an emphasis on safer drug and alcohol use.

· To engage with dependent alcohol users, high-risk drinkers with complex needs, and drug users, and facilitate access to assessment, treatment, and recovery options.

· To conduct assessments, risk assessments and co-produce care plans and reviews with clients.

· To proactively re-engage service users who are at risk, have dropped out of treatment and recovery activities by engaging at access point, and using motivational techniques to bring people back into treatment.

Service Coordination:

· To always ensure that the Homeless Hub and Community Hub environment is controlled and safe for staff, students, volunteers and service users, managing incidents as they arise and as per procedure.

· To ensure all users are registered and assessed and understand the expectations on them accessing the Homeless Hub and Community Hub.

· To complete registration forms with clients who are new to the service.

· To complete registration forms and risk assessments with clients who are new to service.

· To ensure all acts of inappropriate or challenging behavior are managed and reported to the Service Manager.

· To inform the Service Manager of any issues arising with any service users.

· To liaise closely with staff and uphold Hope Centre and MDT Teams Rules and Treatment Expectations, Confidentiality Policy, and all other policies affecting the role.

· To network with other organisations within and out of the homeless sector, pulling in their resources and expertise.

· To act as a positive role model showing professional and caring attitudes and behaviour towards other team members, service users and partner agencies.

· To ensure a collaborative approach is used, with effective communication links developed with external professional partner agencies who are involved in the provision of support to individuals.

· To promote anti-discriminatory practices, and challenge prejudice and stigma associated with substance and alcohol use, homelessness, and poverty in a professional manner.

· To co-facilitate other treatment groups with Hope Centre and project staff.

· To actively promote and support peer recovery and activities.

· To support volunteers and students working within the Homeless Hub and Community Hub in accordance with Hope Centre’s policies and procedures to maintain order, safety and security.

· To provide supervision and reflective practice of client cases and pathways where appropriate to ensure effective and efficient service delivery.

· To be proactive in evaluating own performance and identifying and acting upon areas of improvement.

· To undertake, as required, any duties relevant to the nature and level of the role.

· To understand, implement and evaluate aims, objectives, policies, procedures, guidelines and principles of good practice.

· To always ensure that the Homeless Hub and Community Hub environment is controlled and safe for staff, students, volunteers and service users, managing incidents as they arise and as per procedure.

· To ensure all acts of inappropriate or challenging behavior are managed and reported to the Service Manage.

· To inform the Service Manager of any issues arising with any service users.

· To liaise closely with staff and uphold Hope Centre and MDT Teams Rules and Treatment Expectations, Confidentiality Policy, and all other policies affecting the role.

· To network with other relevant organisation’s to support to set up sessions and activities within the Community.

· To be proactive in evaluating own performance and identifying and acting upon areas of improvement.

Service delivery:

· To ensure the functional operation of the Homeless Hub service during its operational hours which includes:

o Ensuring stock levels of service paperwork are sufficient for the day.

o Ensuring the service is set up for the day (laundry, toilets, showers).

o Ensuring the Support Hub is cleaned and mopped at the end of service.

o Ensuring the toilets are cleaned, and laundry completed at the end of service.

o To support the clothes store processing and sorting clothes with specific volunteers.

· To ensure all facilities and equipment of the Homeless Hub are operational and functioning including washing machines, showers and toilets, reporting repairs in a timely manner to the Service Manager.

· To ensure the smooth running of the Community Hub (@Ash Street), this includes:

o Assisting with floor support where and when required.

o Ensuring the community café is running smoothly- the cafe itself will be run by volunteers, but the Hope in the Community Team will support volunteers with training and supervision.

o Ensuring the Hub is cleaned and mopped at the end of-service.

o Ensuring the toilets are cleaned, and laundry completed at the end of-service.

· Support the delivery of activities and groups within the Community Hub/ Outreach

· Prepare workspaces and equipment in advance of session start times, as well as ensuring the workspace is kept tidy at all times.

· Implement and comply with health and safety procedures, in relation to the equipment used and activities undertaken.

· Maintain session equipment to a high standard and in form the Service Manager of any repairs or replacement of items.

· Work in accordance with food hygiene regulations and mandatory training.

Policy and administration:

· To complete full, detailed, and accurate records on the database.

· To keep casework records up to date, and to enable the Service Manager(s) to monitor and assess their efficiency and effectiveness.

· To carry out all necessary administration in relation to case work, or the role.

· To always work within Hope Centre’s policies and procedures.

· To promote and uphold The Hope Centre’s Equality, Diversity, Equity and Inclusion policy at all times.

· To support the team and organisation with any additional duties as required.

Safeguarding of Vulnerable Adults / Mental Capacity Act:

· To complete training on Safeguarding of Vulnerable Adults and the Mental Capacity Act and be able to understand and implement SVA and MHA policies and procedures.

· To report all safeguarding concerns to the Safeguarding Lead (Head of Service Delivery and Operational Partnerships) or, where the Safeguarding Lead is unavailable, to the CEO.

 General:

· To be an active and effective team member.

· To work some hours outside of normal office hours (including evenings and weekends) - this will especially be expected in Winter months when services are often open longer.

· To carry out every aspect of your duties with due regard to Northampton Hope Centre’s policies and procedures at all times.

· To ensure Northampton Hope Centre’s values are embedded in your service delivery.

· To always maintain a professional level of communication.

· To keep clear records and plans of all contacts with clients, professionals, and meetings with external agencies. To participate in regular supervision and annual appraisal and help identify your own job-related development and training needs.

· To record, monitor and report on service user progress and outcomes.

· To attend staff meetings as and when required.

· To attend relevant training sessions and courses.

· To carry out other reasonable tasks as requested by the Senior Leadership Team.

Other Characteristics:

· Commitment to the values underpinning Hope:

o Person-centred:

§  focus our support on the needs of individuals.

o Empowerment:

§  enable service users, staff and volunteers to take responsibility with the ability to act upon their own initiative.

o Collaboration

§  work positively, effectively, and productively with others both internally and externally.

o Honesty

§  be truthful and transparent in all actions and interactions.

o Personal development

§  encourage the development of skills and knowledge in order to maximise the support of our staff, volunteers and service users.

o Non-judgmental

§  adopt a non-judgmental, non-biased attitude where everyone counts.

Job Title – Outreach Immigration Adviser & Senior Project Officer

Contract – Permanent

Hours – 21 hours per week

Salary - £19,200 - £22,800 per annum (£32,000 to £38,000 FTE & dependent on experience)

Location – Central London, with the possibility of working remotely

About Coram

Coram is committed to improving the lives of the UK’s most vulnerable children and young people.

We support children and young people from birth to independence, creating a change that lasts a lifetime.

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

Part of the Coram group, Coram Children’s Legal Centre (CCLC) is the UK’s specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy. The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation. Our Legal Practice Unit (LPU) provides advice and representation primarily under legal aid contract. Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy. We use our broad and significant experience and expertise to promote and protect the rights of children in line with the UN Convention on the Rights of the Child.

Coram Children’s Legal Centre works with migrant, asylum-seeking and refugee children and young people to ensure that their rights are upheld. At an individual level, we provide one-to-one legal advice through an advice line, outreach advice programme and workshops, as well as legal representation in immigration, asylum and nationality law, and community care law. We also offer a range of free resources and online information. To develop practice, we provide guidance and training to practitioners working with young refugees and migrants. We undertake policy advocacy to protect and promote the rights of migrant children in UK law and policy.

About the role

This role is part of a project funded by the Justice Together Initiative working in conjunction with a number of partners across London including Young Roots, Centrepoint, CARAS, Enfield Social Services, SRLA and Citizens UK. The purpose of the role is to help children, young people and families understand their position and legal rights in relation to immigration and support them to take steps to realise their rights. The role involves the provision of one-off asylum, immigration and nationality law advice and follow-up work and the wider provision of legal education sessions and documentation to increase understanding and knowledge. This role is part of an immigration legal advice team, which seeks to get high-quality immigration legal advice into communities and to those who would otherwise be unable to access it.

The purpose of the role is to empower those in need of immigration, asylum and nationality law, and to work with them – as well as a range of partners – to win change to promote the rights of children and young people affected by UK immigration control. The role involves creating positive relationships with young people and involvement in promoting youth-led change.

The role is responsible for project co-ordination and delivery across immigration advice projects, including advice service design, partnership-building, project planning and meetings, system creation and maintenance, record-keeping, monitoring, internal and funder reporting and other project activities. The role supports CCLC in achieving advice service consistency, meeting targets and ensuring compliance with regulatory obligations.

Applicant’s must have a level 3 OISC registered caseworker qualification or be a solicitor for this role. Please consider the job description and person specification before applying for this role.

To apply for this role, please click on the 'apply now' button below to complete the application.

Closing date: 14th April 2025 09.00am

Interview date: week commencing 21st April 2025

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from, Asian, African, Caribbean and other minority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

Purpose

We are looking for an experienced Children and Families Worker to support survivors of trafficking and other forms of violence who are parents, and their children. For parents, you will play a crucial part in helping them develop their capacity and parenting skills, both practically and emotionally; enabling them and their children to live safe and happy lives. You will build strong, trusting and compassionate relationships, empowering survivors to find their voice and learn and develop skills to support their families.

For children, you will design and deliver sessions, activities and educational outings to provide enriching experiences that encourage learning, wellbeing, creativity and social development. The Children and Families Worker will work collaboratively with internal teams, partner charities, social enterprises, and local agencies to create a supportive environment for children and families on their journey of recovery and towards independence.

Main responsibilities

Casework provision

• Deliver compassionate, high quality, tailored support to mothers and children at Ella’s.

• Empower survivors to find their voice and advocate for themselves and their children, fostering self-advocacy and empowerment

• Promptly address any safeguarding concerns, adhering to Ella’s’ safeguarding procedures to ensure the safety of the women and children

• Build strong, trusting relationships with service users and their children

• Display sensitivity and responsiveness to the rapidly changing emotional and physical needs of service users and their children, tailoring support strategies accordingly.

• Manage all casework-related paperwork, ensuring compliance with Ella's policies and procedures on data protection and confidentiality.

• Maintain accurate and timely casenote records within Ella's case management system, recording each service user contact within 24 hours.

• Assist service users with administrative tasks for their children such as making nursery/school applications, liaising with healthcare professionals, and children’s support services

• Act as an advocate during external appointments, if needed, ensuring that the service user's needs and preferences are effectively communicated and respected.

• Attend external meetings and appointments with healthcare professionals, educational service providers, and children social service providers

• Draft covering letters and support letters to complement service users' application forms, advocating for specific needs, or keeping other organisations informed as required.

• Maintain effective communication with other agencies involved in the care and support of children to ensure all their needs are adequately addressed.

Community and child centred focus

• Plan, organise and run regular sessions tailored to different age groups of children, providing them with enriching experiences that encourage learning, wellbeing, creativity and social development. 

• Facilitate and/or provide childcare supervision for service users, whilst they engage in sessions with their caseworker and during community sessions, ensuring a safe and nurturing environment.

• Design and coordinate engaging activities and educational trips during school holidays, creating memorable experiences for children and parents, and promoting  personal growth.

• Take the lead in designing, organising and running parenting classes for service users. Provide valuable guidance and support to help mothers develop effective parenting skills and foster healthy relationships with their children.

• Liaise with caseworkers and Ella’s’ Service Manager to ensure that our services continue to meet the developmental, emotional, and educational needs of the children of survivors.

• Provide information and data to support Monitoring and Evaluation related to this role.

• Support families with homework management and after school clubs as needed.

• Support mothers with locating and accessing appropriate services or community sessions in their local area to meet additional needs and promote pathways to independence.

• Optimise the childrens’ space within Ella’s’ community building, ensuring it is safe, friendly and fit for purpose. 

Safeguarding, and health and safety 

• Ensure all major incidents, accidents, safeguarding concerns or potential hazards are managed, reported and recorded following Ella’s’ policies and procedures.

• Ensure all safety and security procedures are followed to keep self and others safe.

• Maintain a safe and secure working environment.

• Participate in the identification and assessment of risks and implement agreed working procedures to minimise their impact; writing risk assessments as required.

• Promote awareness of health and safety amongst service users, including those who use emergency/on call systems, fire prevention and control systems as necessary.

• Ensure the location confidentiality of Ella’s’ premises to protect survivors and safeguard staff and volunteers.

Other/general duties

• Work with management to design, implement and strengthen ways to ensure survivors are helping lead the design and delivery of Ella’s’ services and operations.

• Distribute relevant ‘gifts in kind’ to survivors across the service as needed.

• Develop strategic partnerships with local agencies working within the VAWG sector and other local organisations or businesses that could enrich the work of Ella’s.

• Attend any training required for the role, keeping up to date with any developments and changes within the sector.

• Represent the work at Ella’s with integrity at all times.

• Adhere to all Ella's’ policies and procedures at all times.

• Complete any duties directed by the Service Manager within the scope of the role.

• Attend any team meetings required.

• Contribute to Ella's’ strategic goals and direction of growth.

• Attend monthly supervision with the Service Manager and keep in regular contact.

• Manage all paperwork, processing any personal data in accordance with Ella’s’ policies and procedures

• Supporting content gathering and signing off with the fundraising team.

Person specification

Skills

Essential 

• Ability to facilitate child appropriate sessions, tailored to age and specific needs.

• Ability to work with parents and children, in a trauma informed setting

• Ability to read and understand policies/procedures.

• Good organisational and time-management skills.

• Excellent interpersonal and communication skills, both verbal and written.

• Administrative, recording and reporting skills. 

• Team working. 

• Ability to work within a ‘risk assessed’ environment. 

• Ability to maintain clear boundaries. 

• A practical and flexible approach to work, with the ability to learn new concepts quickly.

• Excellent IT skill suitable for the role, in particular Microsoft Word, Google Drive, Gmail, Casework Management Systems.

Desirable

• A second language (highly desirable languages include; Vietnamese, Albanian, Yoruba).

• Full and clean driving licence.

Experience

Essential

• Designing and leading training sessions

• Running community sessions/outings 

• Working with vulnerable women and children.

• Children’s work experience: in educational settings, refuges, and/or social care settings.

• Budget and petty cash management.

• Target and deadline driven work, and report writing.

Desirable

• Working with migrants, including refugees and asylum seekers.

• Working in small charities.

• Gathering views and ensuring participation towards user led delivery of services.

Knowledge

• Developed understanding of trauma and mental health support needs.

• Safeguarding and professional boundaries.

• Understanding of statutory service providers, systems and support available eg social services

• Principles of good health and safety. 

• Safeguarding children and vulnerable adults. 

• Broad understanding of the UK education system.

• Understanding of working with families who have experienced trauma

• A broad understanding of children services and processes.

Desirable

• Familiar with issues around immigration and migrant experience in the UK.

• Familiar with issues around families with high risks/vulnerabilities

Ethos

Essential

• Possess a commitment to follow the policies, procedures and ethos of Ella’s, and to advocate on behalf of the organisation. 

Desirable

• Experience of working with people from different backgrounds.

Benefits 

• You will be part of a small but dynamic organisation changing women’s lives, supporting and empowering them to build safe futures.

• You will have the opportunity to help give direction and vision to the work of Ella’s, and to work alongside a committed team.

• Access to a professional supervisor.

• 28 days holiday, plus bank holidays.

Special conditions

• An enhanced Disclosure and Barring Service check will be undertaken.

• Due to the nature of the work, this post is for women only.

• The role is subject to a six-month probationary period.

• An ability and willingness to work flexibly, and at other Ella’s locations if required, is necessary for this role.​

More about Ella’s 

Ella’s is a London-based organisation working with women who have survived trafficking and sexual exploitation. Our mission is to do everything we can to ensure survivors have all they need to recover and build lives that are safe and free. 

Here is a summary of our main activities:

• We run six safe houses. This supported accommodation is crucial for survivors, until they are ready and able to live independently. 

• We provide regular support for women and families in neighbourhoods across London, and many more further afield when they need us. 

• We speak out on issues affecting the women we work with. We care deeply about survivors of trafficking and exploitation and want to see a world where these crimes are not tolerated. 

Ella’s is an equal opportunities employer. We encourage applications from all backgrounds and communities, as we believe having a diverse team adds value and positively impacts our service. We actively encourage applicants from BAME backgrounds, LGBTQ+ applicants and those with disabilities. We are committed to equality and diversity within our organisation.

(Photo: Tom Price/Ella’s)

Are you looking for a dynamic and rewarding role working for an organisation with the feminist agenda at the core of its ethos? Then Advance Charity could be the career choice for you!

We are looking for a Loss & Bereavement Specialist Worker

Salary: £26,000- £32,000 pro rata

Location: Advance Headoffice Hammersmith & Women’s centres across London, with co- location at HMP Bronzefield

Hours: 21 hours per week

Contract: Fixed Term – March 2027

This post is open to female applicants only as being female is deemed to be a genuine occupational requirement under Schedule 9, Paragraph 1 of the Equality Act 2010.

Please note: Any offer of employment will be made subject to references, confirmation of the right to work in the UK, and satisfactory enhanced DBS check. This role is also subject to Police Vetting.

About us

Advance is an award-winning and innovative women-only organisation, established in 1998, providing emotional and practical support to women and girls survivors of domestic abuse and supporting women with short-term sentences to reduce offending. We believe in empowering women and girls to lead safe, non-violent, equal lives so that they can flourish and contribute to the community.

We are a community-based organisation who lead in best practice approaches to supporting women in their local community. We achieve this by being available to meet and support women in local settings and at our women’s centres, and by working in close partnership with other agencies.

Our values are to listen and support, to empower and respect, collaboration, innovation, and accountability.

About the role:

This is an ideal post for someone with experience and interest in bereavement work, looking to join a forward thinking, new service. This is also a great chance to be working alongside the Healthcare & Education Department within HMP Bronzefield and be part of a prison services team in Advance.

Using a trauma informed approached, the Loss & Bereavement Specialist will conduct a person-centred assessment to understand the extent of the client’s emotional needs and the impact of loss due to imprisonment or contact with the criminal justice system whilst also identifying practical and specialist needs. They will work with women to develop a support plan, ensuring they are equipped with information and knowledge about how to navigate possible changes in circumstances related to her children’s care and offer crisis intervention and support during acute phases of loss/bereavement.

The Loss & Bereavement Specialist Worker will liaise with the Prison Healthcare team, OMU, visits team and the Family Support Officer to facilitate interactions between women and their children/family members, particularly considering support is in place after visits and that the women’s emotional needs are met in custody and community via our Women’s centres.

The Specialist Worker will create a link between prison and the community, helping women to navigate support services and to positively re-integrate into their community upon release. The role will combine a casework- based approach, along with a signposting and advice service for the women. They will be based in the community and will provide a drop-in service in HMP Bronzefield to support women who are close to release.

A car may be desirable for this role, though not essential

About You:

To be successful as the Loss & Bereavement Specialist Worker you will need the below experience and skills:

Experience of working with bereaved individuals and providing grief counselling including knowledge of various therapeutic modalities relevant to grief counselling

Comprehensive understanding of the grieving process and experience of working with bereaved and loss as well as knowledge of traumatic and complex grief/loss.

An understanding of violence against women and girls and its links to women in the criminal justice system.

Proven ability and experience as a caseworker delivering trauma responsive interventions which support resettlement and rehabilitation of vulnerable people in the criminal justice system whether in the community or in prisons

Knowledge and understanding of the requirements of managing a caseload including maintaining and updating records, remaining focused on action plan goals, and keeping to deadlines

How to apply:

Please submit your up-to-date CV with a supporting statement. Please note that only applications made via the job advert on the Advance careers page, and those that include a cover letter will be considered.

Interviews are taking place on a rolling basis

*Advance reserves the right to close the advert early, or on the appointment of a candidate.

What we can offer you - Employee Benefits:

An exceptional 30 days of paid holiday per year (pro rata for part time), PLUS public holidays on top (that's nearly 40 days paid holiday per year!)

Additional days off to celebrate International Women’s Day, and for religious observance and moving home

Perkbox - an employee discount platform where you can receive free rewards as well as take advantage of savings on clothes, groceries, travel, leisure and more

Pension scheme

Enhanced maternity/adoption provision

Access to our Employee Assistance Programme

Employee eye-care scheme

Clinical supervision for front line staff and first line management roles

Refer a Friend Scheme - £250 for each referral who passes probation

Organisation wide away days

Thorough induction and training

Career development pathways

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Under the Equality Act 2010, we are required to make any reasonable adjustments. If you have a disability as defined under this act and/or have special needs, please email the Talent Acquisition Team via the Advance website and will aim to make the necessary arrangements to accommodate your needs.

Diversity, Inclusion and Equal Opportunities

We are committed to providing equality of opportunity and actively seek to recruit people from groups underrepresented in our current team. We have policies and processes in place to ensure that all employees are offered an equal opportunity in recruitment and selection, promotion, training, pay and benefits.

Safeguarding

Advance is committed to safeguarding and creating a culture of zero-tolerance of harm and expects all staff, including volunteers to share this commitment. We believe all individuals have the right to live their life free from violence and abuse and the right to feel and be safe. We have a suite of safeguarding policies, procedures and practice guidance, accessible to all staff, which promotes safeguarding and safer working practices across all our services and activities. When we recruit staff, we follow rigorous safer recruitment practices, this involves carrying out pre-employment checks including references, Disclosure and Barring Service (DBS) checks, and identity checks. We ensure all staff undertake mandatory safeguarding training relevant to their role and responsibilities, to empower them to be competent and feel confident in recognising and responding appropriately to safeguarding issues and promote wellbeing.

Who We Are:

Forget everything you think you know about employment services. We do things differently — really differently. We’re a bold, award-winning organisation that’s flipping the script when it comes to helping people with convictions rebuild their lives.

Here’s how:

1. We train prisoners as Recruitment Consultants. Yep, real skills, real opportunities. You will be there manager.
2. We bring employers inside prisons to meet, interview, and sometimes hire talent on the spot.
3. We work closely in the community, breaking down barriers and helping people find meaningful employment after release.

The Role:

As a Community Employment Consultant, you’ll be the crucial bridge between prisons, employers, and the community. You’ll champion our candidates, support the senior team, and work closely with our inspiring peer-led team behind bars.

What You'll Be Doing:

✨ Build strong, collaborative relationships with prison staff.
✨ Work alongside the Head of Inside Job to organise buzzing monthly interview days.
✨ Connect with local and national employers, selling them on the incredible potential of our candidates.
✨ Craft creative strategies to engage employers who want to make a difference.
✨ Build vital relationships with Probation, DWP, Local Authorities, and third-sector heroes.
✨ Keep everything ticking over using our snazzy custom CRM portal.
✨ Provide hands-on, compassionate case management to individuals in the community, helping them overcome hurdles and land jobs.

Who You Are:

We’re not big on box-ticking, but here’s the sort of person who thrives in this role:

�� Comfortable and confident working in Prisons and Young Offender Institutions (you’ll need to pass vetting, of course!)
�� Empathetic, non-judgemental, and a brilliant listener
�� Aware of the barriers facing people with convictions, and ready to help smash them
�� Curious about the world of work, local industries, and employment trends
�� A natural relationship-builder who can talk to anyone — from CEOs to candidates
�� Organised, IT-savvy (MS Office etc.), and able to keep good records
�� Strong writer – whether it’s CVs, disclosure letters, or impactful emails

Bonus points if you’ve got recruitment or case management experience .
Even bigger bonus points if you’ve got lived experience of the criminal justice system — we value it highly.

Ideally you will need to drive for the role as our prisons are located on the outskirts of Birmingham and you will need to visit it once a week. The office is located in the city centre. 

Why Join Us?

This isn’t just another job. It’s an opportunity to be part of something genuinely groundbreaking. It’s a cliché but we mean it.

Our team is proudly diverse. Many of us — including our amazing Community Consultants — have lived through the criminal justice system. Your background and story matter to us.

You’ll get:

✔️ A salary that recognises your skills (£30-35K)
✔️ Real impact: you’ll change lives every day
✔️ Supportive, inspiring colleagues who care about what they do
✔️ Flexibility: Interviews can be online or face-to-face
✔️ A warm, welcoming team coffee catch-up to cap off the 

Young People Support Worker

We have a new role available for a Young People Support Worker to work as part of a team delivering an assessment, support and move on service to vulnerable clients in supported or community based accommodation.

Position: Young People Support Worker

Location: Whitley Bay, Tyne and Wear, United Kingdom

Contract: Full time, permanent

Hours: 37.5 hours a week

Salary: £24,136 pa + pension and other benefits

Closing Date:  13th April, 2025

About the Role

As Young People Support Worker you will work under the direction, guidance and support of a manager/senior worker you will be responsible for a caseload of clients as well as share responsibility for the safety and wellbeing of all clients, volunteers and staff in the service.

In accommodation based services you will ensure that the accommodation is properly maintained and support the client to sustain their tenancy and participate in positive and successful move on.

Where the client lives in the community you will ensure that their tenancy is not at risk and that they have the skills and resources to manage and maintain their accommodation.

Key responsibilities include:

· Ensure client safety, wellbeing, and adherence to safeguarding and emergency procedures.

· Deliver high-quality risk assessments, support plans, and one-to-one/group support to build client resilience.

· Foster partnerships with local agencies to support clients while following data protection protocols.

· Engage flexibly and creatively with clients, encouraging their involvement in decisions and participation in activities.

· Support clients in accessing education, training, employment, and volunteering opportunities.

· Maintain health and safety standards, prepare accommodations for new clients, and oversee accurate financial records.

· Collaborate with team members, volunteers, and attend training and meetings as required, ensuring contract compliance.

About You

You will need to have the following skills and experience:

· Experience working with young people or those affected by homelessness.

· Understanding of the needs of individuals facing homelessness, mental health issues, substance misuse, or the care system.

· Knowledge of risk assessments, support planning, safeguarding, and health and safety procedures.

· Strong literacy, numeracy, IT skills, and commitment to diversity, equality, and professional integrity.

· Ability to maintain professional boundaries, work collaboratively, and reflect on practices for continuous development.

In return for working here, you will receive:

· A comprehensive training package tailored to your needs and role

· Flexible working model for suitable roles.

· 26 days annual leave rising to 30 after five years of service.

· Family-friendly leave policies including - maternity, adoption and parental leave and Carers leave.

· Auto-enrolment to pension scheme employer from day 1 with employer contribution up to 7% and increasing with service

· Employee Assistance Programme and access to the app – 24/7 GP appointments, prescription service, health checks and nutrition advice.

· Discount vouchers including gym, retail, food & drink, travel, electricals and more.

· Cash benefit plan for you and your partner (living with you) and children under 18 including covering Dental, Optical, Hospital Stays, Scans and More​

· Death in service (4x Base salary)

· Legal Advice line

About the Organisation

The charity delivers a wide range of support and housing services for young people and adults at risk of homelessness. They specialise in the provision of services that prevent homelessness, increase the resilience of those they work with and energise opportunities for employment, education, training and volunteering in the communities they work within. The organisation reaches from Newcastle to London, Greater Manchester and Milton Keynes.

You may have experience in areas such as: Support Worker, Peer Support, Project Manager, Care Caseworker, Youth Project Coordinator, Youth Caseworker, Care Worker, Health Care Assistant, Support Worker, Nurses, Social Care Worker, Care Assistant, Wellbeing Worker etc. #INDSCP

PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.

About the role

Are you a service coordinator or a frontline caseworker with demonstrable organisational skills and the ability to develop, deliver and monitor the impact of food based destitution services? Are you highly organised and responsible? Are you passionate about supporting asylum seekers, refugees and vulnerable migrants to rebuild their lives in our community?

If so, this key project management role in our charity might be for you! 

Reporting to the Director, AFRIL's Destitution Coordinator will coordinate the delivery and development of our work to alleviate destitution. You will coordinate a fortnightly referral only food bank in partnership with St Peter’s Church in Lee; secure gifts in kind, manage the distribution of small grants, and work together with our Casework team and partner Immigration Solicitor to support people to engage in the complex process of improving their circumstances. You will supervise volunteers and lead on professional relationships for AFRIL’s destitution work, including influencing local policy. We are a friendly and supportive team and the existing postholder is moving internally so you will have a thorough handover period.

About us:

AFRIL is a growing, dynamic charity that supports asylum seekers, vulnerable migrants, and refugee families in south east London. We support our clients to lift themselves out of poverty and rebuild their lives in the heart of our community. We provide both crisis support to meet immediate need, and longer-term, flexible programmes to tackle underlying issues, supporting people to integrate, contribute and thrive. We engage in policy and legal interventions to influence positive change. Our work is grounded in the values of professionalism, inclusivity, and solidarity, and our approach to service delivery is one of co-production and empowerment. We are 15 staff (7.3 full time equivalent) and over 100 volunteers.

AFRIL delivers the following core services: 

• Rainbow Club Supplementary School - providing weekly supplementary education in  English and Maths, arts, music and sports activities to children from refugee, migrant  and asylum seeking backgrounds from 4-11 years old, plus youth volunteering programme and Youth Council (NRCSE and Sanctuary Status)

• Casework and Advocacy Service: providing AQS accredited advice, casework and legal interventions in asylum support, community care, housing, welfare benefits and related matters. Pre-Action Protocol letters to challenge unlawful public law decisions.

• Destitution Support - a fortnightly Food Bank in partnership with St Peter’s Church providing food, food vouchers, toiletries, and other essentials, alongside a warm hub with free cafe, information and support. Small grants for essential items and cash payments for food in emergencies. Securing and distributing gifts in kind, e.g. winter coats, laptops and data. 

• Allotment of Refuge - a welcoming community of food growers that supports improved health, wellbeing and integration of members, whilst protecting the local environment. 

• Immigration Project in partnership with Southwark Law Centre, providing free legal advice and representation to support people to regularise their immigration status. 

AFRIL is an equal opportunities employer. We are a diverse staff team and particularly encourage applications from BAME candidates, LGBTQ+ candidates and those with lived experience of asylum/irregular migration. We welcome applications from candidates of all ages and are committed to supporting qualified people to re-enter the workplace after periods of unemployment for example because of homemaking, redundancy, mental health or previous immigration restrictions. Our office is on the first floor of a community centre. We are committed to making reasonable adjustments to support our staff to flourish.

Shortlisted candidates will be invited to interview on 23rd April 2025. 

Terms and conditions:

Hours: Part time 17.5 hours (2.5 days per week) to include every other Saturday morning

Salary: £32,980 - £34,644 pro rata (points 13-16). New employees normally start at the bottom end of this scale, with an annual salary review process.

Location: The office base for this post is the Leemore Community Centre in central Lewisham with service delivery at St Peter’s Church in Lee every other Saturday morning. We have a hybrid working model and the post holder can work from home for part of the week, as agreed with line manager.

Benefits: 

• Annual leave 25 days per annum plus bank holidays (pro rata for part time staff); 

• Pension scheme: 5% employer pension contributions; 

• Flexible working: we do our best to accommodate your preferred working style

• 24/7 Employee Assistance Programme, including access to advice and 121 support

• Clinical supervision: monthly small group reflective practice with clinical provider

• Training and development: access to good quality training and budget 

• Cycle to work scheme 

• Annual salary review

See full Job Description and Person Specification. Applications accepted through charityjob only.

Job Title: Billing Coordinator

Contract: One-year fixed term (initially, may become permanent if the post self-sustains with increased billing)

Contract Type: Employee (although alternative working arrangements will be considered)

Hours: To be agreed and negotiated according to availability, both part-time and full-time roles will be considered (based on 35 hour week)

Salary Range: £25,207 to £35,000 per annum (pro rata for part-time posts) depending on experience – both junior and experienced candidates are encouraged to apply

Responsible to: Head of Finance and Operations at Coram Children’s Legal Centre

Liaison with: Legal Director (JCWI), Director (North Kensington Law Centre) and Managing Director of Legal Practice (CCLC)

Location: Coram Children’s Legal Centre, Coram Campus, 41 Brunswick Square, London WC1N 1AZ and The Joint Council for the Welfare of Immigrants, 441 Caledonian Road, London, N7 9BG.         

About Coram

Coram is the UK’s oldest children’s charity founded by Thomas Coram in London helping vulnerable children and young people since 1739. Today, the Coram group helps more than one million children, young people, families and professionals every year by providing access to the skills and opportunities they need to thrive.

One of the members of the Coram group, Coram Children’s Legal Centre (CCLC) is a specialist centre for children’s rights in education, immigration, community care and family law, and provides significant international legal systems consultancy.  The centre is located on the Coram Campus in central London with a base in Colchester. We champion access to justice through information and advice, legal practice and representation, policy and strategic litigation.  Our Legal Practice Unit provides advice and representation primarily under legal aid contract.  Our Policy and Practice Change team promotes practice change through training and capacity building to professionals and secures systems change through research, policy and advocacy.

About JCWI

Since 1967, JCWI has been challenging laws, policies, and media narratives that lead to discrimination, destitution, and the denial of rights for people who move. It provides award-winning legal aid representation in all areas of asylum and immigration law, focusing on representing the most marginalised migrants. JCWI is building a community-driven and lived experience led movement for migrant justice.

JCWI is a member organisation; a member may be an individual, a corporate body, or an individual or corporate body representing an organisation which is not incorporated. It combines holistic, expert legal advice and representation with advocacy and campaigns that are led by and with those most impacted by experiences of migration, and which bring together groups, networks and individuals with a shared vision for a more just society.

About North Kensington Law Centre

North Kensington Law Centre is proud to be known as the first ever Law Centre to open its doors in England, dedicated to providing free and accessible legal advice to those who need it most. Established in 1970, it has a legacy of standing up for justice and empowering individuals and communities through expert legal support. The centre specializes in the areas of immigration, housing, employment and welfare benefits, with a strong commitment to social justice and equality.

About the role

The post is part of the Billing Project, an initiative by the London Legal Support Trust, funded by The Legal Education Foundation, aimed at providing specialist support to the free advice sector in London. The project focuses on improving legal aid billing practices to reduce the backlog of unbilled files, enhance cashflow, and maximise income from legal work under legal aid.

This is the fourth iteration of the project, building on the success of pilots launched in 2017.

This project is a collaborative effort between advice agencies. The Billing Coordinator(s) will be employed by the lead organisation and work across other host organisations, with the allocation of time between these organisations to be determined and agreed upon. The Billing Coordinator(s) will also collaborate with other billing professionals in the sector, some of whom have participated in previous pilot projects. Peer-to-peer support will be available to the postholder, and specialist training will be provided to anyone looking to grow within the role.

The purpose of the role is to develop systems that improve the efficiency of costing and billing legal aid files, and to provide a crucial coordination role within the organisations, supporting existing staff in ensuring files are billed promptly and accurately while maximising income from legal aid.

To apply for this role, please click on the 'apply now' button below to complete the application and please attach a covering letter and your CV.

Closing date: Tuesday 22nd April 2025 09.00am

Interview date: Week commencing Monday 28th April 2025 (most likely Wednesday 30th April or Thursday 1st May)

Coram is an equal opportunities employer and we believe a diverse workforce enables us to improve the services to the children and families we help. We are genuinely committed to encouraging candidates from all sections of the community we seek to support. This includes those from global majority ethnic backgrounds, those that identify as LGBQT+, those with disabilities, those with lived experience of care, those with neuro-diversity, and those from other groups who are underrepresented at Coram.

If applicants feel comfortable, we would encourage them to draw on lived experience as well as professional experience in their personal statement as part of their application.

We are committed to the safeguarding of children and where appropriate will require the successful applicant to undertake a check from the Disclosure and Barring Service.

Registered Charity No. 312278.

About the Head of Advocacy & Support role

We are looking for maternity cover for the Head of Advocacy & Support to lead Galop’s specialist advocacy services, providing support to LGBT+ victims and survivors of abuse and violence in the UK. You will work alongside our other Heads of Services to deliver advice, support, and advocacy to thousands of LGBT+ victims and survivors of interpersonal abuse and violence each year. 

You will lead a large, dispersed team of specialist advocates, including IDVAs, ISVAs, CHISVAs, CHIDVAs, specialist hate crime advocates, and multi-disciplinary caseworkers and support workers. Managing a team of advocacy managers and senior advocates, you will ensure that survivors have access to needs-led, timely support that is right for them, maintaining high quality, consistent support across its advocacy and one-to-one support, whether that is in-person or remote. You will ensure that advocacy and casework services are delivered effectively, and that clients receive a consistent and high-quality service across the team.

You will have expertise in leading complex, needs-led specialist support services. You will need to be solutions-focussed and enjoy working collaboratively across a diverse and committed team. You’ll need to have good resilience and self-care and be prepared to work in an environment where abuse and violence are regularly talked about. You’ll need to understand the impact of trauma and how that affects our team.

For more information on this role please download the attached job description. 

Location: Galop’s offices are located in London. This role will have the option of hybrid working but presence in the office will be required at least 2 days a week.
Hours: Full Time (35 hours per week) 
Contract: Maternity cover (12 months)
Line manages: Advocacy & Support Managers
Reports to: Director of Services
Salary: Grade B: £47,369.25 - £54,010.33 (including London weighting of £4,129.42)

Closing Date

Applications should be submitted by 10am 9th April 2025
First round interviews will be held on 16th April 2025

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