Case worker jobs

Background to the role

We have teams embedded in four hospitals across East London where they are recognised for the warm, responsive and kind person-centred service they provide for patients. They work in close partnership with ward managers, discharge teams and social workers to ensure the safe and timely discharge of patients, connecting them back to their local communities and ensuring that their chances of a sustained and speedy recovery are maximised. Our model has proven success in reducing re-admissions.

Over the past 12 months we have worked to reorganise how our Home and Settle team works.  We have done this to reduce the pressure on individual staff members, increase the extent to which the teams work together and improve the consistency and sustainability of the services. The Discharge and Settle Worker role is key to this new model of delivery. 

The postholder will be working in the community and in patients homes to help them settle back into life and to connect with the support and services that will help them avoid another hospital visit as far as possible. Maintaining good relationships with the rest of Age UK East London’s Home and Settle team and will ensure the smooth running of the service and the best possible outcomes for patients.

This is an exciting time to join us as we build on our past learning and successes and increase the extent to which we integrate our services. Fast paced and with no two days the same, this work suits self-motivated team players who enjoy highly rewarding work that makes a difference to people and communities.

Job description

Job Purpose

The home and settle service works collaboratively with hospitals to support people when they are discharged from hospital to return home. You will provide temporary practical and emotional support to service users within their home and make sure they understand the care and treatment choices available to them. The service is time limited, usually up to 6 weeks, to adjust and settle back in their homes. 

Key Tasks

• Assess the needs of service users in hospital before discharge, and in their homes, and understand what barriers and enablers there might be to moving home.
• Aid the discharge process and improve patient experience through tasks such as key cutting and co-ordinating with colleagues for the setup of the home environment. 
• Provide (and/or arrange) the practical and emotional support needed to enable service users to move home and/or remain safely at home. 
• Be vigilant and make referrals/signpost for additional needs that our wider team, or partners can support. E.g. for benefit checks, energy advice, carers support, befriending.  
• Help maximise service user independence by adopting an enabling approach. 
• Develop a listening and caring relationship with the service user and their families/carers. 
• Provide domestic practical support within the home e.g. light cleaning, washing, ironing (service user clothing only) etc. 
• Prepare and service drinks and simple meals with or for the service user customer ensuring nutritional needs are met in accordance with individual support plan. 
• Accompany service user outside the home e.g. hospital/GP appointments etc. 
• Support customers with other tasks e.g. making telephone calls on their behalf, reading and responding to correspondence, completing simple forms (training will be provided) as directed by the customer etc. 
• Ensure services provided by AUKEL in the community are safe and person centred. 
• Report safeguarding concerns, in accordance with AUKEL safeguarding procedures. 
• Work within AUKEL’s expectations of professional boundaries and confidentiality. 
• Provide cover in the case of sickness and annual leave periods of colleagues. 
• Support service user reviews, ensuring all visiting information is uploaded on to AUKEL’s organisational case management system. 
• Meet with volunteers to provide support and guidance. 
• Work with a range of professionals including: 
• Supporting health and social care professionals with patient discharge 
• Liaising with the Hospital health and social care professionals to facilitate smooth supported discharge. 

Administration

• Input all records, reviews, and visiting information to service user’s case notes in a timely manner to maintain up-to-date and accurate records on AUKEL’s case management system (currently Charity Log/Call-round App). 
• Report all “no access” failed visits, or changes in service users’ condition or circumstances in accordance with AUKEL’s policies and procedures. 
• Ensure service user comment sheets are completed.
• Support the return of Customer Comment sheets and general feedback in respect of your own service users. 

 Quality

• Ensure services provided in the community are delivered in line with the Care Quality Commission (CQC) principles. 
• Deliver all work in line with AUKEL quality mark standards. 
• Commit to undertaking the Care Certificate, if not already held or in possession of NVQ level 2. 
• Complete essential training as required by AUKEL to provide safe services. 

 Liaison

• Work in collaboration with other agencies providing support within the customer's home. 
• Work under the direction of the service manager and project officers. 
• Represent AUKEL and participate in appropriate external meetings and events to remain aware of local, regional, and national issues affecting quality and compliance issues affecting care and home support services. 

 General

• Meet regularly with your line manager for support, supervision, and appraisal. 
• Attend team and staff meetings, (and other meetings) as required. 
• Undertake any other duties within the competence of the post holder as may be required from time to time for the continued smooth running of AUKEL. 
• Complete any training which is required to fulfil the role. 
• Carry out the duties of the post in accordance with AUKEL policies and procedures including Equal Opportunities, Mental Capacity, Deprivation of Liberty, Food Hygiene, Health & Safety, Confidentiality, Complaints, GDPR (General Data Protection Regulation), Safeguarding Vulnerable Adults etc. 
• Work within AUKEL’s expectations of professional boundaries and confidentiality 

 Functional Links

• The post holder report to the Manager. 
• Close working with NHS health & social care professionals. 
• Close working with external partner agencies e.g. Age UK Redbridge, Barking & Havering, and Age UK Waltham Forest. 
• Close working with AUKEL internal departments e.g. information and advice, advocacy, Take Home & Settle services, and volunteering department etc. 

Person Specification

Experience

Essential

• Experience of one-to-one work with vulnerable service users, including those with multiple issues and needs either through paid or unpaid position. 

Desirable

• Care Certificate or CQF Diploma NVQ Level 2, or equivalent, in Health & Social Care. 
• Experience of working collaboratively with external partners. 

Knowledge & Understanding

Essential 

• Understanding and commitment to empowering individuals to reach their full potential. 
• Understanding the principles of confidentiality in practice. 
• Understanding of safeguarding and when to raise a concern. 
• Understanding of stigma and discrimination, and the impact this has on people’s lives. 

Desirable

• Knowledge of local services available to adults and their carers
• Understanding of hospital discharge procedures. 

Skills/Attributes

Essential

• Excellent interpersonal skills 
• Good English verbal and written communication skills 
• Good planning and organisational skills. 
• Ability to work independently and as part of a team 
• Ability to prioritise and manage time and resources in a competent manner 
• IT skills to the level of being able to use Word, email, internet, mobile phone apps and logging information on AUKEL’s CRM
• Can demonstrate AUKEL values (accountable, kind, flexible, inclusive, collaborative) in the way the service is delivered. 

Desirable

• Ability to speak community languages e.g. Bengali, Urdu, Punjabi, Turkish etc. 
• Able to use Charity Log (CRM used by AUKEL).  Training will be provided as necessary.
• Ability to drive with use of own vehicle (mileage and essential car users will be paid). 

Additional Requirements

• This post is subject to the relevant check through the Disclosure & Barring Service (DBS) 
• Flexibility in working hours to meet organisational needs.
• The role is required travel across East London

Employment Details

Hours available

We have different roles available between 16 and 35 per week.

Location

The post holders will be mostly based

• Either within the London boroughs of Tower Hamlets and Hackney including the Royal London and Homerton Hospitals
• Or within the London boroughs of Newham and Waltham Forest including the Newham and Whipps Cross Hospitals

About Us

Hibiscus Initiatives is a feminist and anti-racist, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to women in contact with the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised migrant women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with Black and minoritised migrant women to make sure their expertise is recognised by those making policy decisions.

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles. 

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

About the Role

We are now recruiting for a Housing Advice and Case Worker to provide expert and specialist housing advice and support to our policy and case work teams, especially as it relates to Black and minoritised migrant women with housing needs affected by the criminal justice and/or immigration systems.

The post holder will divide their time equally between our Policy and Public Affairs team and frontline services work. As housing lead, they will be responsible for building and maintaining relationships with external stakeholders, producing and delivering training and other resources, and will work alongside the Policy and Public Affairs team to ensure the smooth running of our Safe Housing for Migrant Women project. The successful candidate will act as a source of specialist advice to our frontline staff regarding the housing rights and needs of our service users, and will provide urgent community casework support to women with housing needs referred internally from other Hibiscus Projects. The post holder will also support a caseload of a least five service users, providing holistic support and advocacy to empower women to rebuild their lives.

This will include supporting women to participate in education, training, providing outreach support, ensuring the women they work with have a clear understanding of their rights and obligations and how their immigration status may affect their rights to housing and work.

The Housing Advice and Case Worker will play a key role in facilitating communication between the Policy and Public Affairs and frontline teams, maintaining accurate records to support with monitoring, reporting and evaluation of Hibiscus’ Projects. In particular, they will support the collection of data, case studies and qualitative feedback to inform the Safe Homes for Migrant Women project and evaluation.

They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010]

[Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised]

Salary 
£30,000 (FTE)

Team
Services
Policy and Public Affairs

Duration 
Until 31 March 2026

Hours
Full-time (35 hours per week)

Location
Hibiscus’s London office at least two days a week, with occasional travel across London, as necessary. Flexible working arrangements available for the remaining days.

Reporting to

• Services Manager
• Head of Policy and Public Affairs

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls. We are looking for someone who is motivated and passionate about the housing rights of Black and minoritised migrant women. You will need knowledge and significant understanding of the challenging reality of the housing and how Black and minoritised women can best gain access to relevant housing offerings.

The successful candidate will have experience working in the housing sector or providing housing advice/advocacy to groups subjected to marginalisation and an in-depth knowledge of relevant housing legislation, policy and practice, especially as it relates to Black and minoritised migrant women. The candidate will have experience of working in partnership with statutory and non-statutory organisations, and proven ability to engage and influence a range of stakeholders, while working collaboratively and positively with service users and colleagues.

The candidate will have direct frontline experience working with women with complex needs such as insecure immigration status, criminal justice system involvement, or violence against women and girls, and be confident in facilitating workshops, developing training and collating case studies using trauma-informed, feminist practice.

They will have excellent written and verbal communication skills, attention to detail and a proactive approach to working. They will have a clear and demonstrable understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or violence against women and girls.

How to apply

Please follow the 'How to Apply' link indicated below.

You should download the Job Description and carefully read through the application form and information provided regarding the role and person specification.

Please note we will not accept CVs or Cover Letters.

Closing date 
Tuesday 22nd April at 9:00am 

Interviews
We will notify candidates invited to interview on 28th April 

Please note that we may close vacancies early if suitable candidates are found and/or a sufficient number of candidates have applied. Therefore, if you are interested, please submit your application as early as possible.

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

If you do not want Hibiscus to retain your application on file, please state so in your email.

About Us

Hibiscus Initiatives is a feminist and anti-racist, women’s organisation, delivering high impact advocacy and advice services for more than 35 years to women in contact with the Criminal Justice and Immigration systems. As an organisation, we have distinct expertise in working with Black and minoritised migrant women in prison, in the community and in immigration removals centres.

Our holistic and trauma informed approach makes a real and lasting impact on women's lives. We aim to make a difference within the criminal justice and immigration systems too by working with Black and minoritised migrant women to make sure their expertise is recognised by those making policy decisions.

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration, the criminal justice systems, and/or violence against women and girls.

Hibiscus adopts anti-racist; anti-oppression, and feminist principles and believes in the importance of nurturing a diverse team who can embody these principles. 

We are committed to the wellbeing and development of our staff. We provide regular training and other learning opportunities and offer wellbeing classes and activities, clinical supervision, an Employee Assistance Program and other benefits to support staff wellbeing.

About the Role

We are now recruiting for two Case Workers who will each manage and support a caseload of Black and minoritised migrant women with multiple and complex needs in contact with the criminal justice system and under immigration restrictions, providing holistic, long-term support and advocacy to empower women to rebuild their lives.

This role will support women, including young women, being released from prison to the London area, encompassing support for those on probation, ‘through-the-gate service’ users, un-sentenced women in custody and women in contact with the criminal justice system in London. The post holder will proactively develop partnerships, acting as the main point of contact for referrals in prisons, detention centres and with probation staff to identify Black and minoritised migrant women who are eligible for our services and support.

These roles will involve managing and supporting a caseload of 25-30 women at any one time, working collaboratively with each service user to develop an individual support plan with achievable and realistic goals, and supporting her to work towards them. It will include supporting women to participate in education, training, providing outreach support, and ensuring the women they work with have a clear understanding of their rights and obligations by providing up to date information on housing, health and welfare benefits. The post holders will be responsible for maintaining detailed case notes, goals, activities, participants’ attendance for funding and monitoring purposes.

The post holders will also be expected to effectively manage safeguarding issues and concerns, ensuring they are appropriately documented and referred. The successful candidates will also provide cover and support for our Women’s Centre and workshops

They will demonstrate a commitment to Hibiscus's ethos aims and objectives, including having an intersectional and anti-racist approach to the work and a comprehensive understanding of one of more of Hibiscus’ key work areas.

[This post is restricted to women only as a genuine occupational requirement under Schedule 9 paragraph 1, Equality Act 2010.] [Please note: Successful candidates will need to have been resident in the UK for a minimum of 3 years to ensure the clearance process is authorised.]

Salary 
£30,000 (FTE)

Team
Services
Policy and Public Affairs

Duration 

- One role will run to 31 March 2026
- One role will run to 31 March 2027

Please ensure you specify which role you would like to be considered for in your application form

Hours
Full-time (35 hours per week)

Location
Hibiscus London office at least two days a week, with travel across London to meet service users at partner agencies and hubs, and depending on the role, in prisons and detention centres

Reporting to
Services Manager

About you

We are particularly keen to attract talent from Black and minoritised communities and those with lived experience of immigration and the criminal justice systems, and/or violence against women and girls.

The successful candidate will have significant experience of working directly with Black and minoritised women, including young women under 30, affected by the criminal justice system, the immigration system, and/or violence against women and girls. You will have a good understanding of the specific intersectional issues faced by Black and minoritised migrant women in the criminal justice system and on release.

You will have demonstrable experience of delivering individual support, wellbeing, advocacy and empowerment interventions to women with complex needs, practicing a trauma-informed, women-responsive approach in your casework provision. You will be confident in providing information and advice on a range of matters including immigration, welfare, education, training and employment, providing advice in line with IAA (previously OISC) accreditations.

You will have a solid understanding of safeguarding needs, identifying and managing concerns and risks and adhering to internal policies and procedures. This will require an ability to maintain clear boundaries, maintain high levels of confidentiality and demonstrate a proactive approach to working.

You will also have an understanding of one of more of Hibiscus’ key work areas – criminal justice, immigration and migrants’ rights, racial justice, and/or violence against women and girls and gender justice.

How to apply

Please follow the 'How to Apply' link indicated below.

You should download the Job Description and carefully read through the application form and information provided regarding the role and person specification.

Please note we will not accept CVs or Cover Letters.

Closing date 
Tuesday 22nd April at 9:00am 

Interviews
We will notify candidates invited to interview on 6th May

Please note that we may close vacancies early if suitable candidates are found and/or a sufficient number of candidates have applied. Therefore, if you are interested, please submit your application as early as possible.

If we receive applications from more suitable candidates than we have vacancies for at this time, we may hold suitable applicants on a reserve list for 12 months, and future vacancies requiring the same skills and experience could be offered to candidates on the reserve list without a new competition.

If you do not want Hibiscus to retain your application on file, please state so in your email.

BASED IN SOUTHAMPTON

NO CVS ACCEPTED and STRICTLY NO AGENCIES/RECRUITMENT CONSULTANTS.

This role requires the submission of a completed Medaille Trust Application Form which you can download from the Vacancies page on Medaille Trust website. This is to be uploaded to the 'Other Document Upload' button. Your application will not be considered without an application form as we do not accept CVS.

THE CLOSING DATE FOR THIS ROLE IS 7/5/2025 AT 10AM

About Us

Medaille Trust is one of the leading providers of support to survivors of modern slavery and human trafficking in the UK. We are working to provide refuge and freedom for survivors and fighting to see slavery in all its forms become a thing of the past. The need for this work has never been higher, there are more than 50 million estimated victims of modern slavery worldwide, and over 120,000 potential victims in the UK.

We operate ten safe houses and five outreach hubs, staffed round the clock by specialist staff, working with more than 600 men, women and dependent children each year. We work to raise awareness in the UK and to provide preventive work in source countries. Our Pursue work helps survivors to engage with police and within the legal system to seek justice and to secure convictions against their perpetrators.

This role is based in a safe house in the Southampton area.

About the job

Due to a restructure, we are seeking a confident and experienced Modern Slavery Case Worker with a wide range of skills and importantly, a ‘can do’ approach.

As the Modern Slavery Case Worker, you will work as a member of a close and supportive team providing a safe environment for vulnerable female adults and their dependents up to the age of 1 from outside the UK who have experienced trauma and exploitation. You will provide high quality practical and emotional support to the residents within a risk assessed safe house setting. The role will involve assisting clients with increasing practical skills and self-confidence to empower and enable independent and safe living.

You will be expected to line manage Case Worker Assistants and bank staff. Additionally, you will be allocated a caseload of up to 5 service users to support.

This role is mainly Monday to Friday, with occasional evening and weekend shifts. You will be required to be part of an on-call rota and able to get to and from the project if it is necessary to attend the project whilst on-call.

You must have experience of working with vulnerable adults, the ability to work within a ‘risk associated’ environment and, ideally, experience of working within a residential or community setting with non-UK citizens.

Administration / IT skills and health and safety awareness are essential. Modern Day Slavery, Immigration and knowledge of the asylum process would be desirable. Please also note that there is a substantial amount of administrative work involved in this role.

Closing Date: Wednesday, 7 May 2025 at 10:00am

Interview Date: Monday, 12 May 2025

This role is subject to a satisfactory Enhanced Disclosure & Barring Service checks.

The ability to drive with a valid licence with use of own vehicle insured for business purposes is desirable.

Applications will be reviewed as they are received, and we reserve the right to interview/ appoint before the closing date. Early applications are therefore strongly encouraged.

Full-Time - 35 hours per week 

Part time applications will be considered.

£25,208 - £26,612 depending upon skills and experience

The post is offered for an initial period of 6 months

An opportunity has arisen for a Project Support Worker who will support the Diocesan Safeguarding Team in the delivery of case work, cold case reviews and management of casework recording.

The successful candidate will be self-motivated and able to work independently to review the files and evaluate the content. Experience of working in a safeguarding environment will be an advantage.

The role will be based in Church House at Daresbury Park, Warrington.  This is a full-time position, for an initial period of 6 months, but may be extended dependent upon the project needs. Part time applications will also be considered.

The job description, person specification and application form can be downloaded from the Diocesan website - Please see website address in the attached documents or via the apply/redirect to recruiter button.

If you wish to have an informal conversation about this role, please contact the Diocesan Safeguarding Adviser - Details in the attached documents or via the apply/redirect to recruiter button. 

Closing date: Sunday 27th April 2025

Interviews: Wednesday 8th May 2025

· Would you relish the opportunity to work within a residential family centre, carrying out direct work and assessments with families and their children?

· Are you a qualified social worker who is passionate about achieving the best possible outcomes for children?

· Do you understand the impact of trauma upon adults and children? 

· Do you want the opportunity to work closely alongside families with complex and multiple needs?

If the answers to the above are yes, you may be interested in an exciting opportunity that has arisen to join the team.

Trevi is a nationally award-winning women’s charity based in Southwest England. We provide safe and nurturing spaces for women and their families to heal, grow and thrive.

Our vision is for a society where all women in recovery can access good quality, psychologically informed, gender-based interventions without apology. In the 30 years we have been operating, we have helped transform the lives of thousands of women and their families. From rehab and health to housing and employment, we help any woman in recovery move from ‘surviving’ to ‘thriving’.

This post will be supporting Daffodil Family Centre and Jasmine Mother & Child.

Providing residential parenting assessments in cases where there are concerns about a parent’s capacity to keep a child safe. Trevi’s ambition is that whatever the outcome of the parenting assessment, the experience of the family will be one of transparent working, respectful practice and collaboration.

We are looking for an experienced and confident social worker to join the team across Trevi. You will be working with complex families who have suffered trauma and will be responsible for undertaking a parenting assessment within the timescales directed by the court / local authority.

This will include working directly with families, completing risk assessments, placement plans, providing Court evidence, providing educational activities and feedback to support the child's development and empower the parents to create change that is ‘safe enough parenting'.

We are looking for a candidate who has experience of working within statutory child protection services and is confident operating within the family court arena. You will be focused upon outcomes for children, but able to work compassionately with parents too, many of whom many be fearful and distrustful of professionals.

We are looking for motivated women who are committed to working from a trauma informed perspective.

We offer the following employee benefits:

• A comprehensive induction and training programme.

• 25 days holiday plus Bank Holidays pro rata

• A day off on your Birthday

• An award-winning Employment Assistance Programme

• Company sick pay scheme

• Plymouth City Council Parking Permits payable over 12 months

• Employee of the month awards

• Refer a Friend Recruitment Bonus

• Company contribution to your NEST Pension

• Learning & Development opportunities relevant to this role

• Blue Light Store Discount Scheme

• Long service recognition award

Trevi is a Real Living Wage Employer

Any offer of employment will be subject to an Enhanced DBS disclosure, costs of which will be met by Trevi.

Women only need apply under schedule 9 (Part 1) of the Equality Act 2010.

Trevi is committed to quality, equality, and valuing diversity.

Applications are particularly welcome from black and minority ethnic women and women with lived experience

Our Recovery Worker will be an integral part of the 121 floating support service which is an integrated, coordinated and holistic service aiming to support individuals with mental health needs within the community.

You will have a case load of clients to manage their health and wellbeing, maintain independence and identify strengths, goals and aspirations.

Your focus will be reducing social isolation and building social networks of support and signposting clients to local community resources. You will help the team in promoting an environment where service users are experts by their experience.

We’re looking for a youth worker to lead our weekly educational youth club programme in Bournemouth. Delivered in partnership with International Care Network (ICN), sessions take place on a weekly basis between 4.30-7.30pm throughout the year including school holidays.

The role is six hours a week (three hours on a Wednesday at Club Class plus three hours a week for planning/prep/meetings).

Main purpose of the role:

The youth worker will plan, deliver and facilitate educational and cultural activities to separated children (16-21 years old) in the context of an interactive youth club held weekly in partnership with the ICN in Bournemouth. Although you will prepare and deliver the materials, you will be supported by our youth support worker and ICN support worker during the actual Club Class session. Plus one support worker from ICN and one staff member from Bournemouth, Christchurch, Poole local authority (BCP LA) – usually a personal advisor or social worker.

Main duties:

• Research, plan and devise educational activities/classes for the weekly sessions based on our Club Class framework
• Deliver and facilitate the weekly Club Class with the support of our youth support worker and the ICN support worker.
• Source outside facilitators on occasion (on a voluntary basis) to deliver specialist sessions 
• Ensure sessions are young people-led and participants have an opportunity to input into future Club Class sessions using our participatory feedback mechanism 
• Provide emotional support and guidance to the group (please note this is not a casework role), referring individual young people to their case worker where one-to-one support is required.
• Ensure the highest level of safeguarding for the young people attending with adherence to The Separated Child Foundation’s safeguarding policy
• Work with the Programme Manager to evaluate Club Class with participants to ensure the sessions are appropriate and relevant to their needs, and propose amendments and improvements to the Club Class framework as required
• Gather feedback (anonymised where necessary) from participants to populate social media, support funding bids and include in programme management reporting
• Provide line manager with regular feedback on the sessions and future plans during routine catch up calls and Programme Manager in-person visits

Person Specification:

• Experience in planning and delivering youth-led interactive group workshops using varied techniques and approaches
• Experience of working with or supporting young people, preferably separated asylum seeking and refugee children and/or young people for whom English is not first language
• Qualification in Youth Work or comparable subject
• Awareness of the needs of young people, preferably separated asylum seeking and refugee children
• Awareness of safeguarding and child protection principles and practice 
• Self-confidence and the ability to approach and engage with young people
• Experience of working with different languages, cultures and/or social backgrounds
• A competence in use of basic IT skills such as use of PowerPoint 
• Good organisation and planning skills, particularly related to youth work 
• A commitment to the work and values of The Separated Child Foundation
• An understanding and commitment to equal opportunities in practice
• Effective communication skills, and a good level, and understanding of spoken and written English
• An understanding of the need to provide a quality service without compromising professional boundaries 
• Effective team player, able to work collaboratively and quickly develop and maintain a strong relationship with the existing team
• An understanding of confidentiality, and an impartial and non-directive approach when working with clients
• Must consent to and provide all relevant documentation for an enhanced disclosure by the DBS

This role will predominantly be working from our Day Centre but will also include work with night shelter clients.

Within the Day Centre you will be required to provide advice and advocacy and casework to people who are homeless and at risk of homelessness and maintain a caseload of clients working within a fast paced and dynamic small team. You will support the smooth running of the day centre provision and have a commitment to supporting vulnerable clients in a person-centred way. 

To be successful in this role will require a keen interest in homelessness and the devastating impact this can have on people. This role is suited to someone with a problem solving, positive attitude, who is passionate about supporting marginalised people.   

We are currently offering a rewarding opportunity for a motivated and proactive self-starter to join our friendly and dynamic team.

Advice Worker

Salary: £35,000

Full Time (35 hours per week)

Benefits of working for Wandsworth Carers’ Centre:

• Friendly team and working environment
• Annual leave starts at 26 days increasing to 31 days plus bank holidays 
• Contributory company pension,
• Ongoing training and development opportunities 
• Employee assistance program.

Our Charity:

We are a busy, ambitious charity operating at the heart of the Wandsworth community since 1995, helping thousands of people across the borough in unpaid Caring roles. We give information and advice, organise respite, offer complementary therapies, deliver training, provide peer support, arrange fun events and much more.  In short, we are the Carer's friend and advocate, often helping Carers through difficult times.

Are you passionate about supporting Carers and making a real impact in their lives? We're looking for a dedicated individual to join our busy team providing welfare benefits advice & guidance to those who need it most.

As the successful candidate, you'll bring your knowledge and expertise to provide vital support to Carers, with a comprehensive and up-to-date knowledge in welfare benefits and recent experience of managing a case load.

You will manage your own caseload while also providing supervision and support to another advice worker. 

Your excellent communication skills will help you connect with and support Carers, while your IT proficiency will enable you to provide effective, efficient assistance.

Key Responsibilities Include:

• Providing advice & advocacy on welfare benefits and housing. 
• Managing your own case load
• Supervision of another advice worker
• Offering guidance and support to colleagues
• Maintaining accurate case records, adhering to AQS standards. 

Essential Requirements:

• Experience of providing benefits advice, guidance and support
• Experience of managing a case load
• Experience of representing clients with external bodies / organisations
• Experience of supporting with benefit appeals through to tribunal stage.
• Knowledge of or ability to understand and use relevant legislation.
• Ability to work across the borough and provide home visits

If you're committed to working in the voluntary sector and want to be part of a dynamic team that makes a real difference, this role is for you!

Unfortunately, we are unable to sponsor candidates. 

Wandsworth Carers’ Centre is an inclusive employer, committed to the continued development of a diverse workforce.

37.5 hours per week / permanent / working onsite on a seven-day rolling rota, including evenings, weekends and bank holidays on a four-on-four off shift pattern.

Our mission is to help children and young people have a fair chance to be who they want to be. We do this by providing a safe home, increasing life skills and self-confidence, and improving emotional wellbeing and mental health.

Horsham Y Centre provides 24-hour supported housing services offering medium levels of housing-related support for young people aged 16-25 with 50 bedspaces and shared communal facilities. We adopt a trauma informed and psychologically informed approach to supporting our residents to help them build essential life skills, identify their goals and work towards aspirations so that they can move on to enjoy fully independent futures. We have a dedicated team of Support Workers, Night Workers and additional Bank Workers who provide support, guidance, and signposting around areas such as housing, budgeting, living skills, jobs, relationship building and wellbeing. Situated in the middle of Horsham, the service has strong links with and contributes to the local community.

We are looking for a Housing Night Worker to join our Horsham Y team. Main areas of responsibilities are:

Safety and security

• Provide a friendly and professional front-of-house welcome to residents, visitors and staff, and ensure the building is safe, secure quiet and welcoming 
• Maximise the wellbeing of residents and visitors by ensuring adherence to health and safety protocols and house rules, all within the terms of tenancy agreements
• Assess and monitor the risks presented by residents to ensure they can keep themselves safe and, where possible, continue their development
• Record all incidents and accidents and share appropriately with the wider team, your manager and, if necessary, the central safeguarding team 

Engagement with residents

• Welcome residents home and provide informal and responsive support so they can articulate their aspirations and ambitions and acquire the skills they need to live independent and fulfilling lives
• Ensure resident’s views, aspirations, concerns, and ideas are sought so they can play an active role in influencing the services they receive
• Proactively promote the services on offer and ensure residents are encouraged to engage with those services
• Contribute to, or support, evening groupwork activities so that residents can access tailored solutions that meet their needs, wishes and aspirations

Administration and housekeeping

• Undertake tasks as directed, including but not limited to: inputting data, assessments, reviews, case notes onto our client database and entering new residents details/closing ex-resident records
• Completing health and safety/compliance checks, and recording estate inspectors and room checks
• Adding maintenance requests to our property services system

General

• Work as part of a team, on a rota four on four off shift pattern, alongside another Housing Night Worker, ensuring young people at the service have non-judgemental, objective at night, along with taking responsibility for personal safety during periods of lone working
• Contribute to a great working environment, with a calm, yet assertive manner, being able to handle potentially difficult situations
• Participate in relevant continuing professional development and utilise Reflective Practice Supervision as part of leading psychologically informed practice 

There will be times when lone working will be a requirement for this role, but you will get to know the team and service, along with an induction and training prior to starting on a rota. Please download the job profile for full role details.

If you’re enthusiastic about this opportunity but your experience doesn’t align perfectly with every requirement, we encourage you to apply anyway and demonstrate how your experience is transferrable. You may be just the right candidate.

This is a dynamic and varied role; you will be passionate about being involved in the support and growth of young people.

Experience and knowledge

• Experience of working in a customer facing environment, remaining calm and solution-focused when dealing with challenging behaviour
• Basic understanding of the support needs of young people and/or adults at risks
• Understanding of the impact of trauma on others, and the ability to work with a strengths-based approach with people who may be in distress
• Demonstrated confidence and competence in recording notes/actions in service log, incident forms and Health and Safety check lists
• Basic knowledge of good safeguarding procedures in relation to young people and/or vulnerable adults, and the ability to maintain professional boundaries (training provided)

Skills and abilities 

• Ability to communicate clearly both verbally and in writing for appropriate record keeping (vital for handover to colleagues working day shifts)
• Good interpersonal skills and ability to build and maintain strong relationships
• Ability to work lone work, work autonomously, and use own initiative, as well as being part of a team
• IT skills, including proficiency in MS Office 365 package, as well as healthy and safety and client management systems (training on YMCA DLG systems provided)
• Ability to de-escalate volatile situations and manage challenging behaviour appropriately

CLOSING DATE: Sunday 11 May 2025 at midnight

Successful candidates will already have the right to live and work in the UK without restrictions. We are unable to offer visa sponsorship for this role

An inclusive workplace We are committed to policies and practices of equity, diversity, and inclusion and to supporting our people to make sure our culture is consistent with this commitment. 

Accessibility If you require assistance or have questions regarding the application process, please do contact us.

YMCA DLG requires all staff and volunteers to be committed to safeguarding and promoting the welfare of children and young people, and to respond proactively to safeguarding concerns. Successful applicants are required to undertake an Enhanced DBS (including the Children’s and Adults’ barred lists) check, along with a reference and background check carried out by a third-party service provider. 

Family Support Worker (SHS School Practitioner)

Location: Haberdashers' Abraham Darby 

Hours: 5 days per week term time only - 35 hours per week

Salary: £22,274 - £24,796 per annum (This is the actual salary)

Contract type: Fixed term contract until August 2027

Closing date: Monday 04th April 2025

Interview dates: Interviews will be held online week commencing 28th April 2025

Please note: We reserve the right to interview candidates prior to the closing date, and as such we encourage you to submit applications early to avoid disappointment.

Our mission at School-Home Support is simple. We get children and young people back in school ready to learn, whatever it takes. 

Is this a mission for you? Yes? Then read on. 

We are looking for a Family Support Worker to join our team and to make a difference in children's lives every single day. As a Family Support Worker, you will work in close partnership with families and school staff to deliver a programme of casework to promote and improve educational outcomes for the children we support. 

You will also focus your support to help improve attendance, punctuality, engagement in learning, improved behaviour in school and the local community as well as improving social and emotional regulation and well-being.

You will have excellent relationship building and communications skills with a proven ability to communicate with a wide group of people. 

You’ll have previous experience of: 

• working and engaging with parents, carers or guardians, children or individuals through individual and/or group-based support

• working in an educational or outreach environment 

• working effectively with social and emotional factors affecting a child’s capacity to learn

• Delivering family support

• working with families from diverse communities

We are committed to maximising staff wellbeing and creating an inclusive, safe environment where everyone feels comfortable bringing their authentic selves to work. To find out more about our current initiatives and offerings, please view our EDI & Wellbeing initiatives document which you can find here.

As an employer we offer:
 

• Perkbox membership 

• Employee assistance programme

• Life assurance 

• Pension scheme

We are an equal opportunities employer and welcome applications from all sections of the community.

School-Home Support​ ​takes very seriously the duty of care to safeguard and promote the welfare of children and is committed to ensuring that our safeguarding practice reflects statutory responsibilities, government guidance and complies with best practice. Our safeguarding policy recognises that the welfare and interests of children are paramount in all circumstances. All roles at SHS are subject to an Enhanced DBS Check.

About us

Foxglove is a litigation and campaigning nonprofit that exists to make the use of technology fair. When governments and major tech companies use technology to abuse their power, we investigate, litigate and campaign to make it right. 

Big Tech companies have become so large – gobbling up a huge slice of the global marketplace and an unprecedented treasure hoard of user data – that they’re now more powerful than many states. The harmful effects of this concentration of power are everywhere – threats to our democracy, to our privacy, decimated workers’ rights and platforms rife with disinformation and hate. Governments are ploughing ahead with the use of algorithms and mass data systems to cut costs and increase efficiency often resulting in digital tools that entrench unfairness and leave the most vulnerable in society in crisis. All these problems are only getting worse with generative AI.

Foxglove works to bring the rule of law to the tech and AI giants who have upended our public square, workplaces, and social lives. We fight to reduce these anti-democratic behemoths’ size and power and we challenge them for abusing their workers. We also work to ensure public bodies use data and algorithms openly, fairly, and legally. 

We have a strong track record. We’ve launched landmark cases seeking structural changes to big tech’s harmful business models, supported 180+ Facebook content moderators fired for trying to form a union to sue Facebook and their outsourcing company, Sama – winning world-first judgements. We helped launch Africa’s first content moderators' union and are urging UK and EU regulators to halt Big Tech’s maneuvers to hoover up generative AI as it has the rest of our online world. We have forced disclosure of secret contracts between tech giants and the NHS, stopped a racist Home Office visa streaming algorithm, helped make grading fair for UK A level students, forced the government to pause the NHS Data Grab and challenged the Department of Work and Pension’s use of an algorithm unfairly flagging disabled people for benefit fraud investigations.

We are a small but growing team of lawyers, communications experts, and campaigners. Our work is global, and we work in partnership with lawyers, civil society, unions, and impacted people. 

About you

You are an experienced lawyer with a strong interest in using the law to hold governments and companies to account. You understand change doesn’t only take place within the walls of the court and that movements only succeed when they’re inclusive, making as many people as possible see they have a stake in these issues. You are a self-starter with the initiative to find opportunities, but the team-spiritedness to contribute to a shared goal and celebrate others’ work. If that’s you, and the Foxglove mission excites you, we would love to hear from you.

The role

The post holder will be responsible for managing Foxglove’s legal team and legal work. You will drive forward a range of cases, including the development of case theories, investigating and collecting evidence, drafting correspondence, evidence and submissions. You will also be responsible for coordinating and managing external legal teams. UK and international travel is required. 

Key responsibilities include, but are not limited to:

Case Development and Management

• Listen to affected communities, unearth issues caused by tech injustice, and come up with innovative legal solutions.
• Build and maintain relationships with impacted community members, unions, other lawyers, experts, co-counsel, intervenors, civil society organisations and the public.
• Draft and comment on technical and legal documents and correspondence.
• Effectively work with the co-Executive Director to implement Foxglove’s legal strategy
• Manage and supervise the legal team.
• Lead evidence gathering.

Compliance and Risk Management 

• Manage court deadlines and time limits where applicable.
• Ensure regulatory compliance in all aspects of your work and our cases.
• Always maintain the strictest standards of client confidentiality. 
• Always maintain the strictest concern for and awareness of data protection and Foxglove policies.
• Keep up to date with the global litigation landscape concerning tech justice.

Other

• Help ensure communities’, workers’ and affected individual’s voices are heard in our campaigns, communications and advocacy work.
• Contribute to social media posts, blogs and op-eds. 
• Speak to the press about Foxglove’s cases as required. 
• Contribute to the development of materials for advocacy purposes including video or audio testimony, photographs etc.
• Other ad hoc tasks as required.

Person Specification

Essential 

• A strong interest in using the law to hold government and companies to account. 
• Qualified lawyer in any jurisdiction with at least senior legal experience. 
• Ability to learn new areas of law quickly and develop new areas of work.
• Demonstrable knowledge in conduct of cases from initial advice through to trial.
• Relevant experience in analysing complex factual and legal situations and helping to advise clients in accordance with their aims.
• Experience in dealing sensitively with clients and experts. 
• Experience in working on complex matters, which require analysis of large amounts of documents and data.
• Excellent communication skills, demonstrated by ability to communicate accurately, clearly and concisely, both verbally and in writing. 
• Excellent time management skills demonstrated by ability to organise and prioritise a complex workload and work to tight deadlines.
• Experience in working and contributing to a team environment.

Length and Salary

The role is permanent. The annual salary is £70,075 per annum less any required deductions for income tax and national insurance. 

Our team works remotely, and this role can be based anywhere. We would prefer you to work within or close to UK office hours, but this is flexible. Our team travels every two months for team days and twice a year for team retreats. This role will include significant UK and international travel.Only candidates with the right to work in their location will be considered.

How to apply

Please make your application via the link to Applied provided by 9am on April 22 (please disregard Charity Jobs' deadline), answering the application questions and uploading your CV. We will not review applications sent via a job board or to our email. Applications will be reviewed on a rolling basis with first round interviews likely to take place in mid to late-May for selected candidates.

Foxglove does not use AI in its recruitment processes, except to detect applications for AI use. As a tech-justice organisation, we ask the same of our candidates.

Foxglove is growing and we are striving to build a team that is inclusive. We will create a diverse and adaptable environment where we support people to do their best work. We believe an effective and creative team is made up of people from different walks of life. You can read more about how we work and what we offer our staff on our website.