Care Management Jobs
The Supporter-led Fundraising (SLF) team at Alzheimer’s Research UK (ARUK) is responsible for securing income from individuals, groups, and regional corporate partners across the UK. SLF bring in a significant number of new supporters and income to the charity through mass participation events, fundraising products, and self-fundraising events. The team manage these supporters to give them the best possible experience with ARUK, and to help them fundraise for a cure.
As the Senior Marketing & Engagement Manager in a one-year FTC role, you will lead the Marketing & Engagement team. You will manage the Marketing & Engagement Manager and support the work of the Community Fundraising and Sporting Events teams in order to deliver our strategy and meet our annual income target.
You will: support the development and progression of the Marketing & Engagement Manager and two Marketing Campaigns Officers, oversee the strategy for SLF-wide marketing campaigns, manage marketing budgets and own the relationships with external media and creative agencies, support with sign off for all SLF marketing content, own stakeholder management with Heads and Managers across ARUK, and oversee a new engagement strategy to review and implement a new stewardship plan across SLF supporters.
This is a 12-month Fixed Term Contract, or on the return of the substantive post holder, to cover a period of maternity leave.
Main duties and responsibilities of the role:
· Shape the strategic direction for marketing and supporter engagement for the SLF function within the charity.
· Innovation – be responsive to the ever-changing digital landscape and react to trends and opportunities.
· Work closely with the Digital and other Marketing teams across ARUK to integrate the newly appointed media agency: ensure best practice, more aligned working, better spending of budgets, and improved performance and results.
· Team leadership and stakeholder management – you will support the team with prioritisation of work and requests based on the wider Fundraising & Marketing priorities to support growth.
· Manage the SLF relationship with external media and creative agencies.
· Creative sign off of all SLF marketing content.
· Working with SLF Heads and Senior Managers to deliver £7m annual income within SLF, defining and making sure SLF priorities are delivered, shaping team culture and developing the growth strategy and ambition
Strategy and planning
· With the support of the Director of Supporter-led Fundraising, lead the development of the overall SLF marketing strategy to deliver exceptional supporter relationships, partnerships, and fundraising products to achieve further transformational growth.
· Be the digital marketing expert among SLF products and events teams, leading the Marketing & Engagement team to support on the delivery of their income objectives.
· Lead the development of the Marketing & Engagement team’s annual operational planning and five-year strategy, driving greater focus on scaling up the volume and value of supporters whilst maintaining great engagement and supporter experience.
Product marketing and management
· Lead the Marketing & Engagement team to support with the strategic planning and delivery of new and existing fundraising products/events to maximise income and attract new audiences.
· Ensure the creative and brand integration of products across SLF to drive maximum value and awareness.
· Support the development and delivery of all products on time, on budget, and on brand across a variety of media.
· Routine end of campaign reviews and analysis, with proactive adaptation of plans to optimise results.
· With the Marketing & Engagement Manager, be the SLF points of sign off for all marketing materials, responsible for proofreading and approving all marketing literature and brand materials for the department.
· Lead the team to deliver exceptional marketing creative and copy in-house, with support from the Design and Brand teams.
Supporter engagement
· Write inspiring marketing copy and compelling communications supporting SLF activities to drive action.
· Lead the team to deliver and implement a new supporter engagement strategy, improving stewardship and engagement journeys across all SLF supporters.
· Work with teams across ARUK to develop and implement improved SLF CRM/supporter segmentation, supporter journeys, and lifetime value understanding.
· Working with the Insight team and SLF Heads, improve SLF audience insights, interpretation, and application.
People management
· Management and development of the Marketing & Engagement Manager and support their growth as the manager of two Marketing Campaigns Officers.
· Continue to develop the vision, purpose, and strategy for the Marketing & Engagement team.
· Agency relationship management across a variety of partners and suppliers, including our media and creative agencies.
· Work with the Head of Communications, Head of Brand and Head of Digital to ensure all communications and activities are aligned across the charity.
· Work together with Heads and Senior Managers across the organisation, integrate the new media agency to drive better planning and collaboration, aligning strategically for our next phase of growth.
Budget management and reporting
· Annual budgeting of fundraising product/marketing expenditure and regular reforecasting and reporting.
· Annual operational planning and five-year forecasting, including quarterly Fundraising & Marketing directorate check-ins.
· Work closely with key teams across ARUK to ensure engagement, acquisition, and remittance is monitored and evaluated (including trend analysis and KPI tracking).
What we are looking for:
· Creating and delivering multi-channel marketing acquisition strategies.
· Delivering budgets, annual operational planning, and five-year strategy.
· Copywriting, copyediting and proofreading.
· Line management and team development.
· Digital marketing expertise and growth ambition.
· Managing external media and creative agencies.
· Excellent GDPR knowledge and practice.
· Excellent attention to detail to deliver high quality output.
· Stakeholder management skills (internal and with external agencies).
· Reactivity and agility to change activity or re-allocate budget based on performance.
· Experience of working as part of a leadership team.
Additional Information:
Ways of working: As part of our Agile ways of working you will be required to work approximately 2 days a week from the office, which is subject to the requirements of the role and the business needs. Flexibility on where you work can be split between working from home and our office.
Roles that are classed as part of the Agile ways of working are not able to claim any costs for Mileage/Travel on Public Transport, Accommodation and/or Meals. This includes when attending the office for various meetings/events.
Our Office: Our office is at 3 Riverside, Granta Park, Great Abington, Cambridge, CB21 6AD.
Salary: Circa £52,000 per annum, plus benefits
Please download the Vacancy Pack for more information.
The closing date for applications is the 21st July 2024, with interviews likely to be held week commencing the 29th July 2024. We would encourage you to submit your application at the earliest opportunity as the closing date may be brought forward at any time. Please indicate in your covering letter if you are unable to attend an interview on a certain date.
We value diversity and are committed to creating an inclusive culture where everyone can be themselves and reach their full potential. We actively encourage applications from people of all backgrounds and cultures, in particular those from ethnic minority backgrounds who are currently under-represented. Any offer of employment is however subject to you having the right to work in the UK.
As part of our commitment to be an inclusive employer and ensure fairness and consistency in selecting the best candidate for this role, your CV will be anonymised as part of the selection process. Should you need any adjustments at either the application or interview stage, then please do contact us via our wrebsite.
How to apply: Please create an online account using our Online Recruitment Platform which can be accessed through our Job Vacancies page. You will be able to attach your CV to your application and track the status of your application.
About Alzheimer’s Research UK:
Alzheimer's Research UK is the UK's leading dementia research charity. Our mission is to accelerate progress towards a cure. Today 1 in 2 people will be impacted by dementia, either through caring for a loved one, developing it themselves or tragically both. But there is hope.
There has never been a more important and exciting time in dementia research. With promising new drugs in clinical trials that slow the progression of the diseases that cause it, and revolutionary new ways to diagnose them on the horizon, we are now at a tipping point. Working with the smartest minds globally and across the UK, with industry and academia, Alzheimer’s Research UK is uniquely placed to invest in the very best research identifying barriers to a cure and knocking them down so that there are more and better treatments for everyone with dementia. For the first time in history, we can see a future where people with dementia can get a swift and accurate diagnosis, and effective treatments that could slow or even stop their disease. We stand for everyone affected by dementia. We stand for a cure.
In 2022, we were incredibly proud to be awarded a 3-star accreditation by Best Companies which recognises ‘World Class’ levels of workplace engagement and were also listed in the prestigious Best Companies lists:
• 48th in the 100 Best Large Companies to Work For in the UK.
• 19th in the 100 Best Companies to Work For in the East of England.
• 3rd in the 50 Best Companies to Work For in the Charity Sector.
In addition, we were also shortlisted for a special award recognising the work undertaken on reducing our environmental impact.
In 2021, we were awarded the HR Management award by The Charity Times for our Wellbeing initiatives throughout the pandemic.
In 2020, we demonstrated our commitment to changing the way we think and act about mental health in the workplace and signed the Time to Change Employer Pledge.
ARUK really does look after its people, where you will be able to add value and make a difference.
To view further details about working for us and the benefits we offer, please visit Alzheimer’s Research UK.
The client requests no contact from agencies or media sales.
Wheels for All is seeking an Operations and Administration Officer as we embark on an exciting period of growth. In this pivotal role, you will support the Operations team, the Executive Management Team (EMT), the Board of Trustees, the Finance team, and the wider organisation. Your responsibilities will span various operational, compliance, administrative, and support functions, ensuring the smooth running of our charity.
Title: Operations and Administration Officer
Salary: £28,000 FTE
Hours: Flexible. Open to options between 3 days (21 hours/ 0.6FTE and 5 days (35 hours/ 1 FTE)
Contract: Permanent
Location: Warrington Head Office base with hybrid working available.
Reporting to: Chief Operating Officer
Staff benefits
Wheels for All is committed to the health and wellbeing of our staff. We are proud to offer these benefits to all members of our team:
- Birthday bonus – take an additional day off to celebrate your birthday.
- Volunteering – take a volunteering day each year to support another charity or Wheels for All partner.
- Apparel – we will provide all members of staff with quality clothing to keep them looking and feeling good when out and about.
- Flexible working arrangements - including working from home and flexibility around caring responsibilities.
- Annual leave entitlement of 25 days - in addition to public holidays, increasing by one day each year up to a maximum of 30. (Note: pro-rata for part-time colleagues).
- Employee Assistance Programme - access to a 24/7 confidential helpline, counselling services and online information.
- Healthy and wellbeing - we welcome staff to embed regular exercise into their daily work lives. We provide access to a Cycle to Work scheme (unlocking savings of up to 47% on the cost of a new cycle and accessorises) and yoga classes at our head office.
Role responsibilities
Human Resources Support
- Recruitment: Support the recruitment process by helping to create job descriptions, place adverts, attract quality candidates and conduct assessments.
- Staff Onboarding: Ensure all new staff are welcomed and integrated into the organisation, guided by the new starter checklist.
- DBS & Safer Recruitment: Ensure the safety and well-being of all beneficiaries, by ensuring appropriate DBS checks are conducted for all employees, volunteers, trustees, and contractors who work with or have access to children, young people, or vulnerable adults and employees
- HR Administration: Support HR administration by managing contact databases, probation period deadlines and performance review schedules.
- Employee Relations: Help promote a positive work culture by facilitating open communication, addressing workplace issues and supporting the management of any employee conflicts or grievances.
- Managing Employee Benefits: such as the Employee Assistance Programme, annual leave entitlement and apparel.
- Training Requirements: Manage training schedule for the team, including first aid, health and safety, data protection and safeguarding.
- Employee Engagement: Help create and deliver initiatives to enhance employee morale and satisfaction, such as team-building activities and events.
- Asset Management: Oversee the issue, use and return of equipment used by the team, such as uniforms, phones, laptops etc.
Compliance Support
- Data Protection: Support the Data Protection Officer in ensuring compliance with data protection regulations.
- Audit Schedules: Oversee audit schedules for health and safety assessments.
- Documentation Management: Document and manage the retention schedule and naming conventions.
- Policy and Procedure Management: Manage the review schedule for policies and procedures, helping the Board and EMT ensure compliance with the Tier 3 Code for Sports Governance.
- Workplace Safety and Health: Help ensure a safe and healthy work environment by implementing safety protocols, training programmes and complying with regulatory standards related to workplace safety, such as workplace assessments.
- Insurance: Manage insurance policies schedules for equipment, personal liability, professional liability, etc.
IT Support
- Technology: Support the implementation of new technology solutions, such as HR and Monitoring and Evaluation systems.
- System Access: Manage access for systems like Worknest E-learning, SharePoint, etc.
- Microsoft Implementation: Create and manage Microsoft 365 accounts for staff and board members.
- Filing Structure Oversight: Maintain and oversee the organisation’s SharePoint filing structure.
- Equipment Maintenance: Ensure appropriate maintenance, updates, and training for IT equipment.
Executive Management Team (EMT) and Board Support
- EMT Support: Provide support to the Executive Management Team where necessary.
- Board Meeting Arrangements: Arrange board meetings and AGM, including communicating with members, taking minutes when required and filing documents.
- Governance Documentation: Keep the website updated with governance documentation.
- Trustee and Member registration: Manage the registration and setup for trustees and members
Office Management
- Point of Contact: Serve as the primary contact for internal and external enquiries, manage phone calls, and handle mail.
- Office Staffing Management: Oversee bookings, phones, and ensure adequate office staffing levels.
- Contract and Compliance Management: Oversee contract details and renewals for office equipment, supplies, health and safety checks, fire safety and liaison with landlord.
- Booking Assistance: Assist staff with bookings for vans, events, travel, etc. such as at our presence at the National Cycle Show and other major cycling and disability inclusion events.
Note: This job description is subject to amendment based on experience and consultation with the post holder. It provides a general indication of duties and may vary over time.
Wheels for All is a national accessible cycling charity which promotes inclusive cycling through a range of successful community engagement programmes
![Wheels for All logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/wac9eniyxnu_2024_07_03_02_50_40_pm.jpg)
![woking-3-1500x.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/woking_3_1500x_2024_07_03_02_50_40_pm.jpg)
![Wheels_For_All.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/wheels_for_all_2024_07_03_02_50_40_pm.jpg)
![adapted-bikes-in-park.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/adapted_bikes_in_park_2024_07_03_02_50_40_pm.jpg)
![gloucester-wheels-for-all.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/gloucester_wheels_for_all_2024_07_03_02_50_40_pm.jpg)
Tearfund has created a new role intended to strengthen Tearfund's safeguarding policies, practice and culture within Tearfund and with all our delivery partners globally.
This is an exciting new opportunity for an experienced professional to lead, develop and champion this critical area of our work.
The successful candidate will be up to date on the UK legislative framework, Charity Commission requirements and a good understanding of regional and global standards on safeguarding. The successful candidate will play a strategic role on behalf of Tearfund in developing sector wide best practice. They will have a key role in supporting the development of safeguarding best practice across our programme work as well as each aspect of Tearfund's work globally.
An important part of their role will be to promote good practice and lead and commission training with Tearfund staff and delivery partners to develop our knowledge and practice. They will play a central role in case management, pastoral care advice, investigations, compliance and reporting to the Executive Team, Board, and relevant authorities and agencies.
You will have:
- Recent and significant experience of safeguarding in a multi-disciplinary context
- Experience of working alongside the Christian faith community in the application of safeguarding best practice
- In-depth knowledge of the UK statutory legislative framework for safeguarding children and adults at risk as well as Charity Commission guidance
- Good understanding of regional and global standards on safeguarding and versatility in managing complex safeguarding incidents across programme implementation countries
- Significant experience of developing and implementing safeguarding policies and protocols to strengthen strong safeguarding practices in a global context
- Strong written and verbal skills across culture and all levels of the organisation
Do you share in Tearfund's vision to see all people freed from poverty, living transformed lives, and reaching their God-given potential?
Do your skills match the above? Then we'd love to hear from you!
All applicants must be committed to Tearfund's Christian beliefs.
Contract: This is a part time role working 28 hours per week.
The recruitment process will include specific checks related to safeguarding. In addition, personal identification information will be submitted against a Watchlist database to check against criminal convictions as a counter-terror measure.
The client requests no contact from agencies or media sales.
Battersea’s Human Resources department provides expert advice, guidance and support through partnership with managers, teams and people across the organisation. Our work involves everything from pay and benefits to providing learning and development solutions that support other departments achieve their strategic objectives. We do this to attract, retain and develop our people to be the best they can be, so we can be here for more dogs and cats.
We are seeking an individual to join us as HR Systems and Data Manager, to manage our HR Information System (Ciphr), create and produce HR Management Information to inform organisational decision making (including our annual pay review), and oversee our outsourced payroll process.
The ideal candidate would be someone who is an experienced Systems Administrator of HR systems, has experience of managing or overseeing a payroll function and writing reports, and has good knowledge of HR and data protection policies and processes.
What we can offer you:
In return for your commitment to our cause and to recognise the value of our employees, Battersea offers a range of benefits to support the wellbeing of our employees. These include:
- 28 days of annual leave (plus 8 days paid public holidays) per year
- Discounted gym memberships and cycle to work schemes
- Employee Assistance Programme and access to Wellbeing Resources.
- Generous pension contributions – up to 10% employer contribution
- Free healthcare cash plan, where you can claim for a range of treatment including dental, optical, physiotherapy, chiropody and acupuncture every year.
- Annual interest-free season ticket loans
We are also committed to providing learning and development to our employees. During your time with us, we provide support for your professional and career development, including access to digital and in-person training programmes, leadership and management training, mentoring and much more.
Our hybrid working model:
We operate a 50% onsite hybrid working model, with our office-based staff splitting their time between site based and home working. This enables our office-based staff to balance the benefits of home working with onsite collaboration and maintaining a connection to our cause.
Diversity and inclusion:
At Battersea, we are committed to developing and supporting a diverse workforce and inclusive culture in all aspects of our organisation. We aim to ensure that this pledge, reinforced by our values, is embedded in our day-to-day working practices and our work together.
By hearing from and valuing different experiences, perspectives, and contributions, we know we can provide the best expert care for every dog and cat who needs us. We welcome and encourage applications from people of all backgrounds, particularly those from diverse ethnic communities and people with disabilities, who we know are currently underrepresented in our workforce.
As a Disability Confident Committed Employer we will ask about any adjustments you may need at application and/or interview stage, and if you are offered a role with us, we’ll talk to you about any workplace adjustments you may need to help you perform at your best.
More about us:
At Battersea, we aim to never turn away a dog or cat in need of help. We give each one lots of love, expert care and get to know their characters and quirks so we can find them a new home that’s just right for them. Join us and help us be here for every dog and cat, wherever they are, for as long as they need us.
Closing date: 14th July 2024
Interview date(s): 18th July 2024
For full details, please download our recruitment pack.
To apply for the role, please click the button below. All applications must be submitted before the closing date advertised. We reserve the right to close the vacancy early if a high volume of applications is received.
Battersea is here for every dog and cat, and has been since 1860. We believe that every dog and cat deserves the best.
![Battersea Dogs & Cats Home logo](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/he8pi3nbudk_2024_07_04_02_16_56_pm.jpg)
![Recruitment Photos 2024 7.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/recruitment_photos_2024_7_2024_07_04_02_16_56_pm.jpg)
![Recruitment Photos 2024 5.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/recruitment_photos_2024_5_2024_07_04_02_16_56_pm.jpg)
![Recruitment Photos 2024 2.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/recruitment_photos_2024_2_2024_07_04_02_16_56_pm.jpg)
![Recruitment Photos 2024 14.jpg](https://downloads.charityjob.co.uk/cdn-cgi/image/width=148,height=82,fit=cover/media/recruitment_photos_2024_14_2024_07_04_02_16_56_pm.jpg)
The client requests no contact from agencies or media sales.
Website and Digital Fundraising Manager
Position: Website and Digital Fundraising Manager
Location: Remote, regular travel to London expected
Contract: Permanent
Hours: Full-time
Salary: £35,700 - £38,588 per annum
Closing Date: 8th July 2024 at 12pm
Please note we reserve the right to close the vacancy once we have received sufficient applications, so we encourage you to apply as early as possible.
About the Role
Now is an exciting time to join the organisation. You will lead on the back-end functionality of our website and spearhead our digital campaigns. In this role you will be leveraging cutting-edge tools and platforms to enhance donor engagement, supporter acquisition and supporter journeys, also supporting offline channels, creating a great supporter experience for anyone who finds the organisation online.
This role will ensure as potential supporters seek us out and/or visit our website as a result of seeing offline propositions, the messaging is consistent, and if they choose to donate, they have an excellent experience.
Key responsibilities include:
- Review our existing website and lead a project to transition to a new platform, including seeking a provider and implementation.
- Review and improve the online giving experience.
- Potentially recruit a digital content role to provide relevant content to engage our audiences.
- Main responsibility for the technical back-end functionality of the organisation's website, working closely together with the Digital Communications Manager who leads on content and front-end.
- Managing the relationship with the organisation’s web-agency, scoping, and leading development projects.
- Work closely with colleagues to understand and ensure the best possible supporter experience and journey.
- Analytics and reporting.
- SEO optimisation.
- Email marketing.
About You
We are looking for a team player with a positive mindset and technical expertise in website management and digital fundraising.
You will need to have the following skills and experience:
- Proven Website management experience, excellent knowledge of working in CMS systems and leading on more complex back-end and development projects.
- Proficient in effectively using data analysis tools (Google Analytics, Tag Manager) and user experience optimisation tools (HotJar), to inform future website projects to optimise traffic and experience.
- Email marketing experience, proficient in using Mailchimp, writing copy and setting up more complex email journeys.
- Digital Fundraising experience, with a track record setting up digital advertising.
- Experience producing budgets, reporting variances against the plan and re-forecasting.
- Strong copywriter email content.
- Strong understanding of fundraising and the role of digital in supporting on and offline activity.
- Team player who enjoys working collaboratively with colleagues.
- Excellent interpersonal skills, with listening abilities.
About the Organisation
Established in 2006, The organisation is a UK-based, international charity dedicated to bringing solar power to rural communities in sub-Saharan Africa.
Currently, there are nearly 600 million people in sub-Saharan Africa living without electricity. When the sun goes down at night, families are reliant on dangerous and expensive forms of lighting, such as candles and kerosene lamps.
The organisation is pioneering innovative enterprise programmes that tackle poverty and climate change by providing access to clean, safe solar light to homes, clinics, and schools. To date, they have distributed over 2.3 million lights, directly impacting over 11 million people. Families across the continent can now rely on safe, renewable solar lights as the sun sets, but there is still a long way to go to achieve universal access to energy, and we are stepping up our efforts to ensure communities otherwise left behind will have access to solar energy, creating instant sustainable change for people and the planet.
How to apply
Applicants are invited to email their CV and a covering letter, explaining how their skills and experience meet each criteria in the person specification.
You may have experience in areas such as: Website, Digital Content, Content, Marketing, Digital Marketing, Social Media, Content and Media, Media and Content, Digital Marketing Content, Website Manager, Digital Content Manager, Content Manager, Marketing Manager, Digital Marketing, Manager, Social Media Manager, Content and Media Manager, Media and Content Manager, Digital Marketing Content Manager.
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We are looking for an enthusiastic and dynamic individual to set up and coordinate this new and exciting dementia focused role. If you are someone with compassion and a desire to drive change, improving the health & wellbeing of people living with Dementia, then this could be the ideal opportunity for you.
This is an exciting opportunity to join our well-established Homeline befriending project as a brand-new Dementia Coordinator. The aim of this role will be to set up, coordinate and develop a range of dementia support for isolated and lonely 60+ residents of Hammersmith and Fulham living with dementia and their carers.
Specifically, the Dementia Coordinator will:
-
Head up a new dementia information hub within The Creighton Centre. This will involve coordinating a Dementia information and advice service, partnering with dementia health care professionals to deliver advice, signposting and referrals to people living with Dementia and their carers.
-
Network and develop strong links with local cross sector dementia services.
-
Develop additional inclusive activities to complement existing Homeline activities e.g. dance therapy, gardening club.
-
Promote new dementia volunteer roles and support Homeline Volunteer Coordinator to recruit team of 15 Dementia Ambassadors, and up to 50 Dementia home befrienders.
-
Coordinate dementia training and ongoing support of volunteer ambassadors/volunteers.
-
Coordinate up to 30 dementia home and care home befriending matches within year 1 (up to 50 annually for year 2 and 3), with a focus on meaningful sensory activities and keeping active.
Please see our JD and PS for more information. Please follow the link to our website to download our application form and follow instructions to apply.
We look forward to hearing from you!
The client requests no contact from agencies or media sales.
Finance and Admin Manager
We are looking for a Finance and Admin Manager to provide first-class finance and business administrative functions for the charity to enable it to successfully deliver its mission to protect the beauty of Cambridge and its environment.
This is a fantastic hybrid, part-time opportunity to join a small, friendly and committed management team where you can make a difference and your work will have an impact, so apply today!
Position: Finance and Admin Manager
Location: Cambridge/hybrid
Hours: Part-time, 21-26 hours per week
Salary: Circa £40,000 per annum pro rata
Contract: Permanent
Benefits: 33 days annual holiday entitlement pro rata, includes allowance for Bank Holidays. Pension contribution of up to 5% of gross pay. Flexible delivery of hours. Remote working options. Free on-site parking
Closing Date: 8 July 2024
The Role
This is an exciting time to join a growing and ambitious local charity. Cambridge is changing rapidly and the organisation is working hard to tackle issues such as the loss of nature, climate change and access to green space.
You will be a key member of the management team, reporting to the Chief Executive and Trustees and contributing to the strategic and operational management of all areas of the organisation.
Main duties and responsibilities include:
- Management of the charity’s finances and business administration functions.
- Commissioning and managing a range of service providers and agents.
- Providing advice to the Board, Management Team and committees.
- Being the Company Secretary and providing a secretariat to the Board of Trustees and Finance Committee.
You will be joining a team of 14 staff (6 full and 8 part-time) supported by over 100 volunteers and assisted by contracted field teachers, advisors and service providers.
We are looking for someone who can work between 21-26 hours per week, offered on a flexible basis to fit around other commitments that you may have in your life.
About You
To be successful in the role you will be supportive of the causes and will use your financial and business administration skills to ensure the charity can make a difference.
You will bring with you the following key skills and experience:
- Preparing end-of-year group accounts with auditors.
- Cash handling, banking, paying invoices, etc. and managing systems for this.
- Experience of using financial systems to produce monthly management accounts.
- Experience of appointing and managing service providers.
- Office management, recruiting and managing staff and providing support services.
- Excellent IT skills (spreadsheets, Microsoft Office suite, database management).
- Excellent interpersonal and written communication skills.
- Experience of providing secretariat functions.
- Positive outlook and ability to work across teams.
This role also includes responsibility for the charity’s IT and HR functions (although the specialist aspects of this work are outsourced). We are looking for a candidate who has some knowledge/experience in these areas but where that is not the case, there will be options for training and development.
You will be asked to submit your CV and a Cover Letter as part of the application process.
About the Organisation
The charity care for the green setting of Cambridge and its most valuable landscapes and are working to enhance and connect them for nature and people. They inspire people of all ages to get outdoors and help them to enjoy, learn about and get involved with their local environment, heritage and culture.
The organisation helps to protect, celebrate and improve the important built heritage of the Cambridge area.
People are key and the charity aspire to create an inclusive workspace that is free from discrimination, where differences are valued, everyone can be themselves and succeed.
You may also have experience as a Finance, Finance and Admin, Admin, Administration, Finance Manager, Finance and Admin Manager, Admin Manager, Administration Manager, Financial Controller, Senior Finance Officer, Finance and Operations Manager. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We're looking for a kind, compassionate and resilient Team Leader to join our Mental Health service in Slough.
£31,535.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you have an exciting future? You'll feel at home here.
Hope Place is a new supported accommodation service located in Slough comprising 10 self contained rooms with a staff office on site. The service accommodates and support people who experience moderate to high complex mental illness, many of whom will also have a range of additional and complex needs, for example drug and alcohol misuse issues and personality disorders.
Hope Place provides care and support for 24 hours a day, 7 days a week, including Bank Holidays. The service is covered at night by designated Waking Night staff. Support Workers will be required to work on a rota basis, covering early and late shifts, including at weekends and Bank Holidays.
The service has a focus on enabling and utilise customers' skills. Amongst other responsibilities, the successful candidates will support service users to acquire tenancy sustainment and budgeting skills, encourage and facilitate group activities, socialisation, opportunities for training and employment.
The post holder will be fully involved in all aspects of the day to day management of their designated service, including line managing the relevant front line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisations succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Deliver an out of hours on-call service for region, where required
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
- Ensure Look Ahead Health and Safety policies are adhered to at all times and to uphold all health and safety responsibilities within relevant policies and local protocols
- Adhere to all the policies and procedures of Look Ahead Care, Support & Housing plus those specific to the project including any statutory requirements
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Experience with managing staff
- Experience writing support plans
- Experience with supervisions and team management.
Desirable:
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
Research and Evaluation Manager (Maternity Cover), Together for Childhood
Child abuse is preventable if we all work together. This is our belief. It drives us. Our purpose is to work with communities to fight for every childhood.
Together for Childhood at the NSPCC is our place-based initiative working with local communities to make them safer for children. We work with local partners and families to come together to prevent abuse and tackle the problems that cause it through systems change. Join the Together for Childhood team as a Research and Evaluation Manager (Maternity Cover) and nurture the development and implementation of meaningful research, evaluation and learning work.
Do you have the skills to lead and grow excellent research and evaluation work?
- We're looking for an experienced researcher/evaluator to support and mentor embedded research and evaluation teams in the design and implementation of central and local Together for Childhood projects.
- The candidate will also be interested in the strategic development of Together for Childhood's evaluation and learning framework.
- Excitingly, this role will also have opportunities to contribute to the NSPCC's wider research and evaluation work, to help build the evidence base that can stop child abuse.
- This role will be a great fit for a candidate with a strong background in qualitative and quantitative methodologies and their application in community settings, including with children and minoritised groups.
- experience will be supported by a commitment to making an impact through collaborative, inclusive and participatory practice in all areas of their work.
- Experience researching intersectional, poverty-aware and trauma-informed practice in the prevention of child abuse and neglect, or a related field, will also be incredibly valuable to the team.
Do you want to foster empowered local leadership within your new team?
- As Research and Evaluation Manager, you'll become part of a team that cares about the work they do and the people they work with.
- Your team values diverse perspectives and is committed to being learning-oriented.
- This is a great opportunity to be a passionate manager and supports your team to grow, for example, by developing person-centred and trauma-informed approaches to research and evaluation.
- As part of this team, you will also be supported to develop in relation to our compassionate and relationship-centred ways of working.
Additional considerations for the role
The post is full-time and fixed term (14 months) but part-time/flexible/hybrid working will be considered. The role line manages research colleagues in both the Glasgow and Grimsby Together for Childhood sites, as well as working with colleagues in the NSPCC's London office. Travel to the Together for Childhood sites is an important part of the role. We would also be open to candidates seeking a secondment opportunity
This is a 14-month maternity cover and will start in September 2024. We expect to be interviewing in early July. The interview process will have two stages to ensure recruitment panel representation from diverse NSPCC perspectives, and will cover both a competency-based and value-based interview. Competency-based interview questions will be shared in advance, in line with the NSPCC's inclusive recruitment approach.
This advert may close early if enough applications are received.
What does the Global Grant Manager, Finance & Operations role involve?
The Global Grants Manager is a critical role at CPI, primarily focused on enhancing the operational efficiency and financial compliance of our grant funded programmes. Reporting directly to the Acting Global Director of People, Finance, and Operations, this position requires a strategic thinker with a strong foundation in finance and grants management, who will work closely with programmatic teams and partner with stakeholders across the organisation.
The role will involve working directly with large global funders, as well as directly with sub grantees and suppliers on CPI programmes. This role will also provide overall finance support to our Europe team in collaboration with our Global Senior Associate, Finance and Operations. Our managers have overall responsibilities, obligations and duties around finance, budget performance, and strategic development. They create protocols and policies needed to help with organisational and programmatic delivery. This role will be responsible for receiving and reviewing partner expenditures and reports and preparing consolidated financial reports for donors as well as be accountable for day to day grant management and administration.
As someone whose work will include building relationships with everyone at CPI, you will be responsible for making sure our global teams are set up to succeed and assist in keeping our workplace a great place to work for everyone. This role will largely be focused on our Europe team, however you will support all CPI regions worldwide.
Key responsibilities include:
Finance & Accounting
-
Support efficient operations in accounts receivable and accounts payable in Europe and other CPI regions where required
-
Support donor compliance during reporting by using the right templates and budgetary ceilings as applicable
-
Assist the Finance & Operations team during the month end process to ensure that all balance sheet items are all accounted and reconciled with their respective subsidiary ledgers and/or schedules and all contra or clearance accounts are cleared at the end of every month
-
Assist the Finance & Operations team in preparing annual financial plans for effective financial management of the global teams
-
Assist the Finance & Operations team in preparing monthly management reports and performing bi-monthly forecasting
-
Contracting & Operations
-
Work with global teams in drafting funder, grantee and/or supplier contracts to support the delivery of our programmatic activity
-
Onboarding suppliers into our financial systems and ensuring purchase orders are raised that follow our internal financial policies & procedures
-
Liaise with legal, auditors and other advisors to ensure CPI’s operations in Europe remain legally compliant
-
Work with Finance & Operations team on maintaining and updating risk registers to track key corporate risks and ensure mitigants and financial controls are working as expected
-
Work with the CPIE team to ensure a financial risk assessment is maintained and updated and addressing any suspicions of fraud in line with policy
-
-
Audits
-
Work with the CPIE team and F&O team to ensure programmes are audit ready
-
Coordinate donor audits on assigned programmes
-
Support the team in ensuring that any recommendations and actions resulting from audits are duly actioned and implemented
-
-
Donor & Grants Management
-
Support our project teams to ensure programmes are implemented in line with Donor policies and requirements
-
Lead the sub granting process for all implementing partners and consortiums in collaboration with the relevant regional/project teams
-
Ensure that the necessary information is documented, tracked and updated on the appropriate financial transaction and reporting tools
-
Lead on the preparations of budget versus actuals to support ongoing grants decision, identify deviations in implementation progress and flag delays/request for support
-
Proactively update Senior leadership on progress, risks and financial status
-
Who are we looking for?
The person we’re looking for will:
-
Be passionate about CPI’s vision for reimagining government
-
Have 4+ years work experience in financial grant administration within the non-profit/charity sector, including managing large transactions.
-
Strong understanding of grant regulations, compliance requirements, and financial management principles.
-
Proven project management skills, with a track record of successfully leading and delivering projects on time and within budget.
-
Excellent communication, negotiation, and interpersonal skills, with the ability to collaborate effectively with diverse stakeholders.
-
Prior experience using financial transaction, reporting and accounting software is essential, CPI currently uses Xero and Approval Max so experience of using these tools would be highly desirable . Please note that this is a technical role and these skills are non-negotiable for us.
-
Have excellent organisational skills and experience with balancing competing priorities
-
Have high integrity, with the ability to keep information and conversations confidential.
-
Have excellent interpersonal skills, including feeling confident building new relationships, and negotiating challenging conversations if necessary
-
Be highly self motivated and capable of taking initiative and working autonomously
-
Be comfortable with ambiguity and the complexity of our work, where anything is possible but not always known in advance
-
Interested in joining an international organisation and be willing to make the effort needed to build relationships and stay connected with colleagues in different time zones
-
Be comfortable working in a fast-paced environment and about the idea of working in startup environment with a small but growing team
-
Be committed to cultivating a culture of equity, inclusion, and belonging in the workplace
-
Be committed to exploring and experimenting with different ways of working and how to build our culture into something we are all proud of
CPI is deeply invested in creating an experience of equity, inclusion, and belonging for everyone on our staff. We actively seek to recruit, develop, and retain a team of talented staff that represents diverse backgrounds, perspectives, and lived experiences. We are using Applied in order to reduce bias in our hiring process and ensure that we are shortlisting candidates based on their skills and ideas. Please note that we do not ask for a cover letter and instead, the application requires three paragraph-length answers. Your application will be anonymized for review. Although we ask for your CV, it will not be looked at until further down the process. Please apply by July 5, 2024 (23:59 BST)
The client requests no contact from agencies or media sales.
Hours: Part Time 28 hours or Full Time 35 Hours. All hours to be completed between Monday – Friday 9 – 5. Some occasional evening or weekend working may be required.
Responsible to: Chief Executive
Location: Richmond upon Thames – office, homes, community locations as required by service. Office location is the White House Community Centre, 45 The Avenue, Hampton, TW12 3RN. Some home working may be possible in line with our Hybrid Working Policy.
Responsible for: Information & Advice Advisors (4) , Volunteers
Salary: £35 – 39k FTE plus 5% pension contribution
Lead and develop a team providing great advice to local older people
Age UK Richmond are a local independent charity providing much needed support to older people throughout the London Borough of Richmond upon Thames. Our wide range of services have a highly positive and long-lasting impact on the health and wellbeing of local older people.
We currently have an excellent opportunity for an experienced and proactive individual to take on the role of Information & Advice Manager - leading and developing our busy Information & Advice Service for local older people.
Our highly valued Information & Advice Service currently has three delivery areas: a ‘First Contact’ helpline that also acts as a gateway into Age UK Richmond, Welfare Benefits support and Advice Extra. Support is provided in homes, at community locations, online and over the phone.
This central key role within the charity will involve:
· Managing, supporting and developing the Information & Advice team, including staff advisors and volunteers.
· Directly providing advice, managing a caseload.
· Ensuring the Information & Advice team meet KPI’s and help deliver the organisations strategy.
· Working in partnership with other local services and looking for development opportunities.
· Ensuring the provision of high quality, accurate and accessible advice.
· Achieving and maintaining Information & Advice quality standard accreditations.
To fulfil the demands of this role you will need to have a strong level of experience in providing advice to older or vulnerable people; an excellent understanding of the benefits available to older people, some management / supervision experience and good IT skills.
Application is via CV and covering letter or application form. Please click apply to be taken to our website for the job description and how to apply. Closing date for applications is the 22nd July 2024 at 9 a.m.
Provide support to help local older people to live healthier, happier and more independent lives.
The client requests no contact from agencies or media sales.
We're looking for a kind, compassionate and resilient Team Leader to join our Young People service in Ealing.
£31,000.00 per annum, working 40 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're part of one team? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Full time position, 40-hour week.
Primarily weekday working, with occasional weekend work as requested
The post holder will be fully involved in all aspects of the day-to-day management of our Young Peoples Ofsted registered service, including line managing the relevant front-line staff. You will lead and develop competence of direct reports as well as carry caseloads of customers requiring support. You will work closely with the Contract Manager to ensure that the service delivers on all targets, both financial and those around the quality of the service.
All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.
What you'll do:
- Lead and motivate your team to ensure the championing of and maintenance of a positive local culture within your service
- Deliver effective supervision and team meetings with staff and ensure that information, reporting and communication
- Responsible for the personal development of staff, identifying high performers and feeding into the organisation's succession plans
- Ensure that Key Performance Indicators (KPI's) required as part of the Contract are met and recorded correctly
- Develop key business relationships with all appropriate relevant customers/external parties to ensure service delivery excellence and maximise new business opportunities in own patch
- Participate in and monitor the initial and continuous assessment of needs and ensure that support planning is carried out in line with assessed needs of the customer
- Carry out other administrative tasks as relevant to the service and directed by the Contract/Heads of Operations
- Manage the Service Rota
- Ensure that all safeguarding cases are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
- Enjoys social interaction and the company of others, networks in local business community
- Approachable and open behaviour
- Prefers working as part of a group or team
- Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
- Has a practical and logical mind and is naturally well organised
- Thrives on change and enjoys dynamic diverse environments
- Is confident with high levels of self-esteem
- Is respectful, articulate and sensitive in style of communication
- Is passionate and enthusiastic about his/her career and job experiences
- Is motivated towards excellence and improvement of personal performance with a can do attitude
What you'll bring:
Essential:
- Experience of management, leadership
- NVQ Level 3 or equivalent in Health & Social Care or leadership and management
Desirable:
- Team Leader / management experience
- Other relevant professional memberships and/or specialist qualifications are desirable
About us:
Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
We have a strong social purpose and we live and work by our values:
* We focus on Excellence and innovation.
* We are Caring and Compassionate.
* We are Inclusive and Trusted.
* We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.
I am thrilled to be partnering with a registered charity dedicated to enhancing philanthropy by providing personalised services to individuals, families, and groups of donors to find a Relationship manager to join their team.
Position: Relationship Manager
Salary: £26,000 - £30,000 per annum (dependent on skills and experience)
Role: Full-time, Permanent
Location: London, W1 (On-site, 3 to 4 days in office and 1 to 2 days WFH)
Reporting to: Senior Relationship Manager
About this Charity
This is a registered charity dedicated to enhancing philanthropy by providing personalised services to individuals, families, and groups of donors. They specialise in facilitating charitable giving for high-net-worth individuals, foundations, and collective groups, offering tailored solutions that streamline the process of giving. Tthey are committed to professionalism, dynamism, and hard work. The team consists of talented individuals who are passionate about making a positive impact in the charitable sector. Through their Donor Advised Fund (DAF) services and Collective Fund (CF) services, they work hand-in-hand with high-net-worth individuals, families, and groups to facilitate their philanthropic endeavours, making charitable giving easier, more impactful, and tax-efficient.
About the Role
Join as a Relationship Manager and become a key player in managing a variety of dynamic and impactful accounts within the organisation. You'll work hand-in-hand with our dedicated team, personally overseeing a portfolio of High Net Worth (HNW) donors and their charitable contributions, as well as several Collective Funds accounts. Your role will encompass financial administration, client engagement, due diligence, and crafting innovative strategies to enhance donor stewardship. Thrive in our fast-paced, entrepreneurial environment, and see firsthand the significant impact of your work as you drive increased funds into the charitable sector.
About You
Are you detail-oriented, highly organised, and an excellent communicator? If so, you could be the perfect fit for our team. We are looking for someone with:
- Outstanding Communication Skills: Proven ability to effectively engage with clients and stakeholders.
- Exceptional Donor Stewardship: Understanding of HNW service expectations and dedication to delivering top-notch donor care.
- Confident Public Speaker: Ability to represent the charity and clearly explain complex concepts.
- Responsible: Comfortable managing confidential information with integrity.
- Attention to Detail: Meticulous and adept at juggling multiple priorities under pressure.
- Team Collaboration: Capable of working well with others to enhance client management processes.
- Tech Savvy: Proficient in Microsoft Office and other relevant software tools for efficient administration.
- Proactive Problem-Solver: Self-motivated with a solution-driven approach to challenges.
If you are enthusiastic about this opportunity and possess the necessary qualifications and skills, we encourage you to apply. We are working in partnership with the charity. All applications will need to be made via Charity People.
The application process is CV and Supporting Statement. In the first instance, please send your updated CV to Tanya at Charity People for more information or contact Tanya for an informal confidential chat about the role and to hear more about the next steps. We are operating on a rolling basis so do get in touch asap as the role may close early.
Charity People actively promotes equality, diversity and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity or gender reassignment, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Team Manager Lived Experience Practitioners
We’re looking for a highly motivated and skilled individual to join our management team. You should have proven management experience within the field of Mental Health and be committed and passionate about supporting people in their recovery journey.
Position: Team Manager – Lived Experience Practitioners (LXP)
Location: Leatherhead (Some travelling around Surrey may be required on occasions), Home Working
Hours: Full-time 37hrs (Evening or weekend work may be required)
Salary: £33,949 (per annum)
Contract: Permanent
Benefits: Pension, Employee Assistance Programme
Closing date: Sunday 21st July 2024
The Role
As the Team Manager, you will support the Service Manager in overseeing aspects of the delivery of our LXP team. You will lead and motivate a small team of around 11 individuals to deliver quality and impactful interventions: resolving and responding to any issues and implementing any necessary changes.
You will promote the development of best practices in Lived Experience working across services and within the wider organisation.
You will assist in managing key stakeholder relationships, have management responsibilities over the contracts attached to our services, and work closely with and be supported by the Service Manager, and other members of the senior management team. You will also work closely with our partners.
This post is subject to the Disclosure and Barring Service (DBS) check at an enhanced level.
Key responsibilities include:
- To oversee aspects of our services to ensure a safe, welcoming, and effective provision for all staff, volunteers, clients, and partners.
- To provide management supervision to the staff team.
- To work with the Service Manager to ensure the services operate within budget, making the best possible use of resources.
- To monitor and ensure compliance with contractual responsibilities.
- To maintain strong administrative systems to record outcomes and key performance indicators.
- To work with the Service Manager on recruitment and to induct, appraise.
- To ensure Health and Safety policies are being followed in all places of work involved in service delivery.
- To have a good knowledge of and to ensure compliance with safeguarding legislation and procedure.
About You
We are looking for a Team Manager with a minimum of 3 years’ experience working in mental health, wellbeing, and behaviour change work with adults. You will also have experience in managing a complex service which involves multiple partners and services with vulnerable people.
You will also have:
- Relevant management qualification and or relevant management experience for the role.
- Experience in managing incidents, risk and/or safeguarding.
- Experience in managing staff and volunteers effectively.
- To work collaboratively within a multidisciplinary team (statutory and voluntary).
- An understanding of confidentiality, consent, and information sharing, including GDPR.
- An understanding of Safeguarding policy and practice.
- Good communication and writing skills and a commitment to accurate and confidential record keeping.
- Ability to interact effectively with clients, colleagues and other professionals whilst retaining clear boundaries.
- Ability to work to all the policies, procedures and standards of the service and joint working arrangements with statutory and voluntary sector partners.
- Extensive knowledge and understanding of mental health issues.
About the Organisation
The charity is a mental health and emotional wellbeing charity, supporting Surrey residents since 1994 in Banstead, Elmbridge, Epsom & Ewell and Mole Valley.
Offering a variety of face-to-face and online services, available to adults (aged 16+) living in Surrey who would like to restore and/or maintain their mental and emotional wellbeing (no diagnosis needed). The services are free of charge, with no waiting list and no time limit.
You may also have experience in areas such as Team Manager, Deputy Manager, Service, Supported Living, Complex Needs, Accommodation Service, Housing, Social Housing, Mental Health, Mental Health Support, Mental Health Support Worker, Mental Health Service, Recovery, Social Care, Care and Support, Outreach etc. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation.
We're looking for a kind, compassionate and resilient Waking Night Support Worker to join our Mental Health service in Slough. No personal care or experience is required, just the right values.
£18,720.00 per annum, working 30 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.
Want to feel like you're making a difference? You'll feel at home here.
Making you feel at home here means helping you thrive in every way. That's why we offer a wide range of benefits, award-winning Learning & Development and a culture that welcomes all. These aren't token gestures - we've thought long and hard about how best to support our team. After all, our people are doing something amazing: helping to transform lives every day.
Night Support Workers enable people with particular needs to manage their tenancies and live independent lives of their choosing in the community. Night Support Workers are responsible for ensuring continuity of a support service at night and for keeping customers and the building safe.
This role requires a valid Right to Work for the UK as Look Ahead are not a sponsoring organisation.
What you'll do:
Building supportive, trusting relationships with customers and creating a positive atmosphere
Working proactively with other members of the team to handle the service caseload and administrative responsibilities
Conducting key work sessions as required, that are innovative and engaging in order to achieve Support Plan goals
Ensuring ongoing assessment and management of risks associated with customers within an attitude of 'positive risk taking'
Providing support with daily living activities, including practical assistance to support customers to independent living e.g. budgeting, cooking, establishing a night time routine
Supporting customers to maintain a healthy environment and where appropriate assisting them to clean their accommodation and maintain good personal hygiene
Assisting in the recording and reporting of customer incidents
Managing customer referrals, completing assessments and obtaining and maintaining all relevant paperwork
Developing productive relationships with partner organisations to improve service outcomes
Adhering to lone working protocols and maintaining high levels of awareness in relation to the health and safety of yourself and colleagues
Involving customers in the design, development and delivery of the service
Encouraging and enabling tenants to pay their rent and avoid personal debt
Ensuring Look Ahead Health and Safety policies and local protocols are adhered to at all times e.g. fire risk assessments, fire alarm checks etc
Taking on shift leading responsibilities by coordinating and leading shifts in the absence of a manager
Being responsible for the handover of key information between shifts
Adhering to all other Look Ahead's policies and procedures
Engaging in learning and development activity to increase knowledge and skills
Undertaking any other duties consistent with the grade and nature of the post as assigned by the Team Leader/Manager
This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead
About you:
Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Exudes a warm friendly presence and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organized
Able to apply the right balance of care and support dependant on the needs of the customer
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviour
Ability to adhere to Look Ahead's professional boundaries policy
What you'll bring:
Essential:
NVQ Level 2/3 or equivalent with little or some previous relevant sector work experience
About us:
Look Ahead is a dynamic, leading, not-for-profit care and support provider in London and the South East. As an organisation we deliver over 110 services, providing support to around 7000 customers each year. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.
If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.
We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.
We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.