Care Management Jobs

Job Title: Money & Energy Adviser

Reports to: Money & Energy Advice Service Lead

Location: Based at home/preferred place of work, with travel across the region as required

Hours: 37.5 (full time) or 17.5 hours (part time) Monday to Friday. Hours to be agreed with successful candidate. Must be sufficiently flexible to work irregular hours as demanded by the requirements of the post

Contract: Full or Part-time, fixed term contract, ending 31 March 2026

Salary: Two jobs (1) 35 hpw £27,000 pa (2) 17.5 hpw £13,500 pa pro rata

(plus expenses, pension, and generous annual leave)

To deliver money and energy advice service for kidney patients struggling with their energy and water bills and other costs of living challenges. You will provide subject matter expert support within our Patient Support Services team, and will work closely with our Patient Support & Advocacy Officers to develop and grow this service in your area.

Summary
To raise awareness of the service and build strong relationships with kidney patients, professionals, and other kidney stakeholder groups in your defined geographic region.

Key responsibilities
• With support, establish the Kidney Care UK Money & Energy Advice Service in the region for patients and carers at risk of fuel poverty to access independent support on money and energy matters
• Responsible for the day-to-day delivery of the Money & Energy Advice Service across the region, effectively managing an ongoing caseload
• Provide practical advice to patients, assessing their needs and identifying sources of support to resolve financial, practical and psychosocial challenges.

• Activities will include creating budget plans, completing income maximisation checks and benefit claims, carrying out switching exercises and Home Energy Surveys (this is not an exclusive list of tasks)
• Responsible for identifying cases where FSA approved advice is required, and supporting patients in the referral of their case to our approved partner organisation or other appropriate regional/national services

• Act as a gateway to local information and access to:

• Kidney Care UK Patient Grants service, raising awareness of the service and supporting applications
• Kidney Care UK Patient Support & Advocacy Service, to ensure patients have access to reliable and accurate patient information relating to kidney disease, patient pathways, models of care, and patient choice
• Kidney Care UK Counselling Service and other appropriate services to meet patients’ emotional and physiological needs

• Work closely with local Kidney Care UK Patient Support & Advocacy Officers to ensure that patients receive expert advice in all areas of need, with smooth, effective handovers ensuring that patients feel supported and part of the Kidney Care UK ‘family’ at all times
• Maintain records on the Kidney Care UK database to support service delivery and communications with patients, and facility effective reporting to Kidney Care UK and our funders
• Raise awareness of Kidney Care UK and the benefit of its full range of Patient Support Services amongst kidney patients, their families, carers and professionals across the region
• Provide insight on patients’ concerns and unmet needs to inform Kidney Care UK research, campaigns, and new service development activity
• Work in a way that respects the personal, social, cultural and spiritual needs of the individual and maintains the confidentiality of information they may have shared with you

This is a newly created role with the purpose of maintaining a culture of compliance across the charity whilst ensuring we adhere to all relevant regulations and laws.

Together with the Governance Manager, you will be the key point of contact for compliance, providing advice and support to the team and ensuring we have procedures and controls in place across all areas of the charity. This will include training to ensure the team is skilled and acting consistently, as well as identifying opportunities for improvement and implementing appropriate solutions.

Key Responsibilities

• Promote a culture of compliance and be a point of contact for all compliance and data protection queries, providing accurate advice to ensure compliance with regulations.
• Develop and maintain robust procedures and structures that give the charity the ability to fulfil our regulatory requirements.
• Ensure the charity is aware of, and is reacting to, any fundraising, data protection and other compliance regulation changes, by understanding wider implications.
• Work to maintain a culture of compliance across the charity through the development of training and guidelines that are easy to understand and accessible.
• Conduct regular internal audits to ensure that compliance procedures and policy documents are followed and fit for purpose.
• Assess data risks and complete Data Protection Impact Assessments where needed.
• Assist the Governance Manager in producing ad hoc and annual compliance reports, as well as returns to the Charity Commission and Companies House, so that EHAAT meets their legal responsibilities.
• Update the charity’s data assets file.
• Review contracts and third-party agreements prior to signing to ensure they are in line with compliance regulations.
• Ensure adherence to Fundraising Regulator’s Code of Practice through the undertaking of fundraising  standards audits.
• Provide oversight for the timely management of leases and contracts.
• Ensure necessary insurances and contracts are in place to provide required suitable cover.
• EHAAT is a patient focused emergency medical charity. It is essential that all our staff are competent and confident in the delivery of CPR and use of an AED (defibrillator) in an emergency situation. For this reason, you will complete in house, CPR and AED awareness training annually.

Special Stars Foundation provides inclusive activities for children with SEND and adults with severe learning and physical disabilities in Hull and East Yorkshire. We are a small enthusiastic, professional team based in Princes Quay, Hull with a retail unit providing specialist sensory equipment, a large sensory room and a programme of inclusive activities based in our events unit or offsite with external providers.  Following a period of change this is a fantastic opportunity for an experienced Charity Manager to lead the organisation in its next chapter, expanding services to reach and support more individuals and their families in the future. We are seeking a passionate team player who is flexible in approach and a great communicator who can drive collaboration for the benefit of those we help.

We're looking for a kind, compassionate and resilient Housing Support Worker to join our homelessness service in Surrey.

£24,939.20 per annum, working 35 hours per week. Benefits include 25 days Annual Leave, pension schemes, staff discounts, healthcare and career progression.

Want to feel like you're making a difference? You'll feel at home here.

To enable vulnerable people living in a variety of different tenures to manage their tenancies/ licences and prevent homelessness by providing a flexible and individually tailored support package.

Fixed term contract of 9 months.

Hours: Monday to Friday 9am - 5pm, excluding Bank Holidays.

All applicants must be legally eligible to work in the UK by the start of employment as Look Ahead are not able to offer sponsorship.

What you'll do:

Undertake key-working responsibilities for a caseload assigned by the Manager
Ensure that referrals to the service are managed effectively and in line with the referrals and assessment procedure
Undertake initial and assessments and continuous reviews of support needs and potential risks, and agree levels of support and actions
Create and review support/ action plans for providing appropriate housing-related support based on the assessment and reflecting the services and resources available
Develop and maintain links with key agencies and service providers in the local community
Empower customers to ensure they receive the benefits and services they are entitled to
Signpost customers to support services that can help them address additional support needs such as mental or physical health, employment and education, adult social care, domestic abuse and family support
Encourage and enable customers to pay their rent and other housing-related costs, and to ensure that rent accounts are managed effectively in conjunction with the relevant housing provider
Encourage and enable customers to adhere to all other conditions of their tenancies/ licences, eg maintaining a satisfactory living environment, refraining from anti-social behaviour, allowing access for essential work
Encourage and enable customers to take necessary steps to seeking and preparing for alternative accommodation where maintaining their current housing situation is unsuitable or unviable
Ensure that all safeguarding concerns are managed in line with safeguarding protocols and are reported to Contract Manager/Head of Operations, as appropriate
Undertake all administrative work and keep accurate and comprehensive customer records to professional standards
Adhere to Look Ahead's Policies and Procedures
Engage in learning and development activity to increase knowledge and skills

For the full list please see our website.

This is not an exhaustive list of all the duties and responsibilities that may be required from time to time and is subject to change in accordance with the needs of Look Ahead

About you:

Enjoys social interaction and the company of others, joins in local activities to encourage customer involvement
Approachable and open behaviour
Prefers working as part of a group or team
Is fundamentally calm and resilient, does not let emotion adversely affect them or obscure their judgement
Has a practical and logical mind and is naturally well organised
Flexible
Open to feedback and self development
Thrives on change and enjoys dynamic diverse environments
Is confident with high levels of self-esteem
Is respectful, articulate and sensitive in style of communication
Is essentially customer-focused
Is motivated towards excellence and improvement of personal performance with a can do attitude
Ability to cope positively with challenging and diverse behaviours

What you'll bring:

Essential:

Use of own vehicle
IT and functional skills
Positive attitude and can-do approach
Resilience
Flexibility
Good communication skills, written and verbally

Desirable:

Experience working in homelessness, housing or support/care
Up to NVQ Level 2/3 or equivalent or experience in the social care/charity sector

About us:

Look Ahead is a leading, not-for-profit care and support provider in London and the South East. Our vision is to build better lives through social care and housing in local communities. As an organisation we deliver over 120 services, providing support to around 6000 customers each year. Our mission is to co-design and deliver services that offer innovative social care solutions and support people to thrive. We work across mental health, homelessness, young people and learning disabilities so there are plenty of opportunities to grow and progress your career with us.

We have a strong social purpose and we live and work by our values:

We focus on Excellence and innovation.
We are Caring and Compassionate.
We are Inclusive and Trusted.
We work in Partnership and are One-Team.
Look Ahead is committed to safeguarding and promoting the welfare of children and adults at risk, and expects all employees, workers and volunteers to share this commitment.

If your application for this role is unsuccessful, but we feel that you would be suitable for another role, we may contact you to discuss alternative opportunities. If this occurs you would not need to submit another application for the alternative role.

We reserve the right to close this advert early if we are able to appoint to the vacancy before the advertised closed date.

We are committed to diversity and inclusion at work and are accredited with Silver in the Inclusive Employers Standard 2021. We are a proud member of the Employers Domestic Abuse Covenant and encourage applications from a diverse range of applicants of all backgrounds.

Do you want to work with a leading advocacy charity organisation supporting those in need?

Do you have experience of working or volunteering in welfare, support or health and social care and are looking for a new challenge?

Are you keen to make a difference to people who want to be heard?

Then come and join us here at VoiceAbility.

Due to the award of a new contract, we are looking for a new Advocate to join our team in Wiltshire. We are seeking applicants who have transferable skills, a willingness to learn and a desire to help those in need of support.

About us

VoiceAbility is an independent charity and one of the UK’s largest providers of advocacy and involvement services. We deliver a wide range of service contracts funded by local authorities, health trusts and other voluntary and private sector organisations.

We’ve been supporting people to have their say in decisions about their health, care, and wellbeing for over 40 years. We make sure people are heard when it matters most.  For more information on what Advocacy is and the services offered then please visit our website.

About the role

We have an exciting opportunity for an Advocate to join our team covering Wiltshire. Your role will require you to travel to locations such as clients’ homes, hospitals, care homes and within community settings across the area to meet with clients and professionals. You will be home based for administration; therefore, access to your own transportation and a suitable home internet connection is essential.  

About you

Desirably you will have some experience of working in advocacy, or providing welfare, supporting, or caring for Adults or young people who have support needs, ideally for those with a variety of communication needs, mental ill health, physical health issues, or barriers to accessing education and support.

You should have worked or volunteered in health, social care, welfare, support services, education or young person’s services, or advice and guidance.

How will you make a difference?

You will be responsible for ensuring the individual’s wishes, feelings, beliefs, needs, and values are met to create positive outcomes for the people you support.

You will support people to speak up for themselves and grow in confidence, equip them to understand and exercise their rights and options, and will assist them in the decision-making process relating to their care, treatment, and support.

You will work resourcefully and collaboratively with the individuals you support.  You’ll be creative in your approach to empower our clients by ensuring you meaningfully explain people’s options and rights to them.  You’ll support individuals to fully participate in decisions affecting them and will make sure they have their voices heard. 

Professional Development?

You will have plenty of opportunities to enhance your professional abilities and you will make a real difference every day. Advocates are expected to be willing to gain, or to already hold, the Level 3 Award in Independent Advocacy Practice with disciplines suitable for the role they work in.

Benefits:

• 28 days annual leave plus bank holidays
• 5% employer pension & 3% employee contribution
• Salary sacrifice pension scheme
• Separate Life Assurance Cover
• Staff discount scheme including retail discounts, entertainment, holidays etc
• Discounted Gym Membership; Employee Assistance programme
• Supportive working environment fostering a good work/life balance
• Support with continuous professional development

Equality and Diversity

VoiceAbility believes in fostering an inclusive workplace which welcomes, values and celebrates the diversity of its staff and partners, treats all on a basis of equality and encourages all to meet their maximum potential.

VoiceAbility are a Disability Confident employer, any applicant that identifies themselves as having a disability and can demonstrate that they meet all the essential criteria for the role will be offered an interview. If you need to apply in a different way, please contact HR for further options.

How to apply

To apply for this role please sign up for a recruitment account by clicking the apply button on this page. Follow the instructions to create your account, upload your CV, and complete our short application form.

Important Dates:

Closing date for applications; midnight on 21 July 2024, however, VoiceAbility reserve the right to withdraw this vacancy before this date.

Don’t forget to read the person specification so you can tell us about yourself and how your skills, abilities and experiences match the criteria outlined in the person specification.

Hint: you can use work, personal and/or voluntary experiences, and examples to tell us why you should be our next Advocate.

We look forward to hearing from you.

NB:

• If you don't already hold the Independent Advocacy Practice qualification, and you are successful in your application, it is a requirement that you complete the core element within 12 months of commencing the training.  VoiceAbility will fund this training.

FearFree delivers services across the Southwest for victims and perpetrators of domestic abuse and victims of sexual violence. We provide responsive, victim focused, and trauma informed support and this post will be fundamental to ensuring service users, stakeholders, and partners experience this in our daily delivery.

The aim of the Interpersonal Trauma Service is to improve the health, wellbeing and safety of people who have been exposed to trauma arising from sexual violence and abuse and/or domestic abuse.

Following a successful trial in several surgeries, this service is now being rolled out across Devon, Plymouth, and Torbay. So, this is a very exciting opportunity to take ownership and be part of an innovative new service, delivering real improvements to the local community.

You will work across a specified number of GP practices, to offer support to health professionals working in practices, people who have experience of interpersonal trauma arising from sexual violence and abuse and/or domestic abuse, as well as a service for people at risk of perpetrating abuse.

You and the team will provide training to GP surgeries to improve identification, enquiry, and response for patients. You and your team will also support adults and children who have been impacted by interpersonal trauma with emotional and practical support, focusing on trauma stabilisation. The team will be responsible for facilitating timely access to further appropriate support services where needed.

Key responsibilities:

· To provide specialist, individual and needs-led domestic violence/ abuse (DVA) and sexual violence (SV) advocacy and support to patients who are or have experienced DVA/SV, who are referred from participating practices or self-refer, and to provide onward referrals where appropriate.

· To provide signposting and onward referrals to patients who are affected by DVA/SV.

· Build and maintain effective relationships with general practice teams.

· To provide ongoing specialist advice and support around DVA and SV to practice teams.

· To encourage general practice health professionals to ask patients about their experience of abuse and respond, record, safety check and refer.

· To provide feedback on case outcomes to referring clinicians.

· To collect and collate performance and monitoring data for reporting purposes.

· Provide in-house training & refresher training for general practice teams on understanding, recognising, and responding to domestic violence and abuse (DVA) and sexual violence (SV).

2. Advocacy and support work

· Provide support to increase people’s personal safety, and that of any children, and inform them of their rights and options in terms of housing, legal and welfare rights.

· Provide direct assessment, casework support, advice, information, and advocacy through telephone contact, and/or meetings at the relevant practice.

· Develop good working relationships and liaise with outside agencies where needed.

· Keep accurate records of all referrals received and of work done with or on behalf of service users.

3. Practice-based work

· Arrange dates for refresher training sessions with practices.

· Deliver DVA and SV training to clinicians and non-clinical staff in participating general practices.

· Promote awareness of the experiences and needs of people affected by DVA and SV, particularly in relation to their health.

· Develop a good relationship with all general practice staff and work effectively as part of the practice team.

4. General

· Attend and participate in required meetings.

· Contribute to monitoring and evaluation of the programme collecting required data and producing written reports as requested.

For a full job description/person specification and to apply, please follow the link provided on this website. The closing date for this role is 22nd July 2024, with interviews currently planned to take place on 31st July 2024.

FearFree is committed to encouraging equality and diversity in the workplace.  We strive to be a diverse and inclusive place to work where we can all be ourselves and individual differences are recognised and valued. 

Communications and Business Development Manager

Salary:£35,235- £38,538 per annum + 6% pension

Employment type: Permanent contract

Hours:36 Hours per week

Location: North London including hybrid working

Closing date: 15 July 2022, 12noon

Interviews: 24 July 2024

Do you thrive in a dynamic environment where communication and business development go hand in hand? Are you passionate about creating positive social change?

The Bridge Renewal Trust is a forward-thinking charity dedicated to reducing heath inequalities and creating healthier, safer and stronger Haringey communities. Established in 2009, we have grown from a team of 3 to over 55 staff members, supporting over 20,000 people annually with a turnover of approximately £3m.

We are seeking a talented and ambitious Communications and Business Development Manager to join our senior management team and play a pivotal role in driving our strategic objectives in communications, impact measurement, marketing, and fundraising.

Working with our Head of Healthier and Stronger Communities, you will develop and implement comprehensive communications strategies to enhance our brand awareness and stakeholder engagement; support our wider business development by researching and attracting funds from charitable trusts, foundations, and various funding bodies, ensuring the growth and sustainability of our work; and work with our senior management team to monitor and evaluate the impact of our programmes, effectively communicating outcomes to stakeholders.

First and foremost, we are looking for an ambitious and competent professional who is: passionate, self-starter and strategic in their thinking yet pragmatic in delivery; experienced in communications and income generation; understands impact measurement; has strong people skills, is a confident communicator and has the ability to write compelling narratives; and is excellent at problem solving.

We operate flexible working practices, and the post holder can utilise hybrid working arrangements as appropriate.

Are you ready to bridge the gap to a healthier and safer Haringey? This is your exceptional opportunity to join a progressive organisation where we value and reward the performance of our staff.

To apply, please email your CV with contact details of two referees, a supporting statement demonstrating how you meet the requirements set out in the Person Specification and completed equal opportunities monitoring form.

For a full job description, please visit the Bridge Renewal Trust website.

The Bridge Renewal Trust is an equal opportunities employer and positively welcomes applications from all sections of the community.

Company registration No:  06949568, Registered Charity No:  1131941

Community and Engagement Manager

Position: Community and Engagement Manager

Location: Teddington, TW11 8HT

Salary Range (depending on experience): pro rata of £32,910 – £38,745 incl. OLW

Hours: Part-time 21 hours per week. We are able to offer some flexibility with the role such as term time only or flexibility with days/times.

Contract: Permanent

Annual Leave: 25 days leave plus bank holidays or pro rata of if part time

Closing date: Sunday 9pm 14th July 2024, or before if a suitable candidate is found.

We reserve the right to close the application early.  An early application is strongly recommended as shortlisting and interviews will be held on an ongoing basis.

About the role

Richmond AID is seeking an energetic and enthusiastic person who will support our vision of putting Deaf and Disabled people at the centre of everything we do. We are looking for an experienced person who can develop and implement an engagement and co-production strategy. You will work closely with our other managers and play an integral role in the management team.

The role involves leading the delivery and development of our dynamic Community and Engagement team. This multidisciplinary team currently has 6 direct reports and services include: BuddyUp, Spade gardening service, Mental Health Peer Support service, Connect to Tech digital training, Campaigning and our wide range of peer group activities.  There is a variety of skills and experience which will require someone to We are looking for someone to not just manage these services, but to lead their development and widen our coverage across the borough of Richmond. This will predominantly involve supporting the people involved to be leaders of their own projects, developing/modernising our delivery model, ensuring projects meet targets and quality standards and when required also being involved in supporting direct service delivery.

We are looking for a motivated, resilient and ambitious manager to join our amazing team. This is a fantastic opportunity for you to play an integral role in improving the lives of Deaf and Disabled people.

About you

You will have strong leadership skills with experience of managing a multi-disciplinary team. You will lead our engagement, co-production and campaign strategy and manage our Community and Engagement team instilling these values through all our work. You must be committed to the value of participative community engagement, have a great understanding of the needs of diverse communities, and a passion for social justice and supporting Disabled people.

You must have experience in the delivery of community facing services and be able to  demonstrate an understanding of the challenges faced by Disabled people. It is essential you bring passion, dynamic ideas and creativity to the role.

You will be an excellent networker internally and externally. You will have strong influencing skills, and will have the right blend and balance of people skills with excellent communication and project management abilities. You must be comfortable connecting with the wider community, able to listen, gather the views of local people, and feed these back into our wider programme of work. You’ll be confident in participative strategies and tools such as facilitating groups, arranging events, developing surveys, gathering views and responding to consultations.

You will have experience of managing a team covering a wide range of projects and interests. You will know what it takes to set up and manage a project and ensure it meets the intended outcomes.

You will be skilled in managing group dynamics and supporting your team to have boundaries with clients. You will also have experience of managing Safeguarding issues. Above all you must bring a positive, solution focused attitude.

Experience of campaigning work, with a track record of delivering innovative digital campaigns that have led to real change, would be an advantage.

About Richmond AID

Richmond AID offers 25 days annual leave plus eight bank holidays pro rata. Normal office hours are 9am to 5.15pm Monday to Thursday and 9am to 5pm on Fridays. You will be based at our offices in the Disability Action and Advice Centre, 4 Waldegrave Road, Teddington, TW11 8HT but may need to work from other locations as needed.

Related roles: volunteer manager, services manager, service coordinator, community development facilitator, campaign manager, community engagement, co-production manager, activities coordinator.

Role: Events Manager

Location: London, Haig House (Hybrid, when not travelling)

Contract Type: Permanent

Hours: 35 Hours Per Week

Salary: £41,172 to £44,232 (Inclusive of London Supplement)

Are you passionate about planning impactful events that inspire and engage?

We are looking for an experienced and dynamic Events Manager to lead the planning and delivery of a diverse portfolio of fundraising events. In this pivotal role, you will spearhead the meticulous planning, project management, and execution of events both in the UK and overseas, ensuring every detail is flawlessly implemented to deliver an exceptional supporter experience. As an Events Manager, you will be involved in building and nurturing strong relationships with event partners and sponsors, constantly seeking innovative opportunities to enhance and expand our event portfolio.

Come and be part of the leading Armed Forces charity, making a difference to the lives of those who have served to keep us safe and protect our way of life.

You will be responsible for the comprehensive management of our owned events, overseeing everything from course design and venue coordination, to health & safety logistics and commemorative ceremonies. With a keen eye for detail, you will produce and manage project plans, budgets, and reports, ensuring all events align with departmental strategies and exceed key performance indicators. Your ability to evaluate and recommend improvements will be crucial in optimising the return on investment and net contribution of our events. Additionally, you will lead and manage an Events Logistics Coordinator, guiding their professional development and performance.

We are committed to providing the best supporter experience. You will work collaboratively with the wider team to maximise supporter engagement and satisfaction at every touchpoint. Your leadership on event days will be vital in ensuring a seamless and memorable experience for our participants. By supporting marketing, acquisition, and stewardship initiatives, you will play a key role in achieving our fundraising goals and representing the charity at various events, including multi-day events as required.

Building and maintaining robust relationships with internal departments, event organisers, and external agencies is a cornerstone of this role. You will work closely with sponsors, corporate partners, and suppliers to deliver high-quality events, while also seeking new business opportunities. Your ability to navigate complex stakeholder relationships, including those with local government officials and dignitaries, will ensure the smooth delivery of events and ceremonies. Managing contracts, procurement processes, and supplier relationships will be integral to maintaining the highest standards of event execution.

Here at RBL, we aim to support our people and their wellbeing, with a package including generous paid holiday allowance and pension scheme contributions, and a range of optional benefits and discounts.

You will be contracted to our London Hub, Haig House. Under our Future Working framework, there will be some flexibility for working remotely/at home, using our collaboration tools to work with colleagues but with a minimum expectation of two days/week connecting directly face-to-face with colleagues at the hub when not travelling in the course of your work.

If you possess a full valid driving license, proven experience in high-profile event management, and a track record of successful budget management, we want to hear from you. Fluency in French and experience with CRM databases such as CARE are desirable but not essential.

For more detailed information about the role, please see our Vacancy Information Pack attached to our direct advert.

RBL is committed to creating a diverse and inclusive organisation, reflecting the diversity of the armed forces community and of wider society. We welcome applications from people of all backgrounds and personal characteristics.

Closing Date: 18th July 2024

We may close this vacancy early if we believe we have enough strong applications to be able to successfully fill the role(s). Interested candidates are encouraged to apply as soon as possible.

We are looking to recruit a Services Development Manager, to develop, scope, and manage high-quality income-generating services that meet the needs of clients and the community. This includes overseeing current and developing services such as foot health, at-home support, counselling, dementia care, and later life planning.

Key Responsibilities:

Service Development:

· Conduct market research to identify potential income-generating services.

· Develop business plans and operationalise new services.

· Collaborate with stakeholders in Herefordshire, Worcester, and Malvern Hills to identify service gaps and establish best practice delivery models.

· Partner with the marketing team to create strategies for promoting new services.

Service Delivery:

· Work alongside the management team to execute the organisation’s strategic plan and deliver services aligned with core objectives.

· Implement detailed planning, monitoring, evaluation tools, and KPIs for each service or project.

· Manage financial aspects, including budgeting and monitoring of income and expenditure, in collaboration with the Finance Manager.

· Lead and develop a team of staff and volunteers to provide high-quality, person-centered services.

· Oversee day-to-day operations, ensuring adherence to operating procedures.

Team Management:

 As a member of the senior management team, you will lead and develop a team of staff and volunteers to deliver a portfolio of high-quality, person-centred services. Your role will involve:

· Conducting team meetings, supervisions, and managing performance issues in partnership with the HR Manager.

· Fostering relationships with key stakeholders, including funders, commissioners, and local partners.

· Developing referral pathways and enhancing the organisation’s profile.

Contract and Grant Management:

· Oversee contracts and grants, ensuring compliance and timely reporting.

· Identify risks to service delivery and take corrective actions.

· Work with the SMT and CEO to develop tenders and bids for funding

General Duties:

· Adhere to all organisational policies and procedures.

· Participate in training relevant to the role.

· Represent the organisation internally and externally.

· Collaborate with colleagues to identify opportunities for innovation and improvement.

· Work with the Finance Manager to manage service budgets effectively.

· Demonstrate a commitment to the organisation’s ethos and mission.

· Make informed decisions to address challenges and implement changes.

· Act as an ambassador for the organisation at all times.

· Perform any other duties as requested by the organisation.

Person Specification

The following criteria will be assessed from information provided on your application and during the assessment process

• High standard of education to level 4 or above, or demonstrable ability to work at this level
• Educated to degree level
• A full driving license and willingness and ability to drive for work purposes

Experience

• Significant experience of designing and developing profitable income generating services
• Significant management experience including line management of a team
• Experience of creating a team
• Experience of monitoring income and expenditure and re-designing as needed
• Experience of managing multiple services with competing priorities
• Experience of working as part of a management team
• Experience of negotiating contracts and other funding streams
• Experience of developing services and projects and writing service plans
• Experience of implementation of relevant policies and procedures
• Experience of performance management and reporting
• Experience of report writing and presentation

Skills

• Strong leadership skills with the ability to manage and motivate staff
• Presentation skills
• Exceptional organisational skills
• Ability to manage change and to manage changing priorities and services
• Creative thinking and meeting of client need
• Ability to work to deadlines
• Ability to manage difficult situations
• Ability to analyse and present data

Knowledge

• An understanding of the current and emerging needs of older people
• Good knowledge of Herefordshire and Worcestershire’s geography
• Knowledge of the health and social care landscape

Anna Freud is a world-leading mental health charity for children, young people and their families. Our mission is to close the gap in wellbeing and mental health by advancing, translating, delivering, and sharing the best science and practice with everyone who impacts the lives of children, young people and their families. More information about Anna Freud is available on our website.

We value diversity and aim to have diverse workforce that reflects the community and our service users, in line with our vision, values and inclusion commitments. We encourage applications from all sections of the community.

We are currently two years into our Equity, Diversity and Inclusion (EDI) strategy and are due to publish our progress in Autumn 2024. The EDI Lead will join the Head of EDI to help grow, develop, and support our diversity staff networks and our team of colleague trainers who deliver in-house EDI training and to curate our staff EDI learning journey.

We are seeking someone with experience in project management, particularly change management, and experience with staff diversity networks or employee resource groups (ERGs) and developing impactful learning solutions (design, delivery and evaluation). The successful candidate will demonstrate working knowledge and understanding of EDI concepts and language, along with effective communication and interpersonal skills to engage colleagues of all cultures, backgrounds and experience.

Anna Freud is made up of people with a passion for change, which requires in-depth understanding of how EDI impacts the work we do and those we serve as a leading mental health charity recognised internationally. The EDI Lead will work with teams across the organisation including our People and Culture team to shape meaningful interventions and improve representation in our services and staff.

This will be an influential role supporting more equitable and inclusive practice for our staff, and in our schools work, clinical, research, and education and training.

Location

Hybrid working (a mixture of onsite and home/remote working). Staff are working onsite for at least 20% of their working hours at our London site (4-8 Rodney Street, London N1 9JH).

Contract duration

Permanent.

Closing date for applications

Midday (12pm), ), Monday 8 July 2024.

Notification of interview

Shortlisted applicants will be notified no later than Thursday 11 July 2024. During shortlisting, applicants are anonymously assessed using the criteria visible in the Job Profile. Please note: due to the high volume of applications received, we will not be able to provide feedback to unsuccessful applicants.

Interviews

Interviews will be held remotely Thursday 18 July and/or Thursday 25 July 2024.

How to apply

Please click on the 'Apply now’ button. We are unable to accept CVs and kindly request no contact from agencies.

We are seeking an experienced fundraiser who is enthusiastic about helping us to achieve our ambition to scale by growing our income and supporters. 

This is a new role, and the successful candidate will have the opportunity to shape our strategy across all funding streams.  As a small charity, we are looking for someone that will bring extensive knowledge about fundraising and managing the operational aspects of the role, e.g. CRM management and compliance, to help us increase income and cultivate supporters. 

This presents an exciting opportunity for a rising fundraising star to build on their experience and change the trajectory of many young people’s lives as you make your mark for a great cause.

Main duties and responsibilities:

• Develop, deliver and monitor the fundraising strategy for the Charity

• Establish a process for active stewardship 

• Day to day management of income targets and ensuring a healthy pipeline

• Work with the CEO to ensure fundraising targets are met and manage an effective pipeline across different income streams: corporates, trusts & foundations and individual giving.

• Research and drive new opportunities for multi-year commitments from trusts and foundations

• Source and nurture corporate supporters – both corporate social responsibility (CSR) and sponsorship

• Work with the wider team to develop a consistent approach to our individual funding ask from alumni.

• Lead on the preparation and submission of high-quality, effective applications and report on grants awarded.

• Create a programme of cultivation events which nurture existing partnership relationships and underpin the creation of new ones.

• Oversee the development of inspiring digital content and collateral to attract new and retain funders and fundraisers to the charity.

• Ensure accurate record-keeping of corporate partnerships and relationships in our CRM system. 

• Ensure that our work complies with fundraising best practice, GDPR and other relevant legislation.

Person specification 

This role requires an ambitious, passionate and determined individual with outstanding written and verbal communication skills. You’ll be curious, inclusive, creative, flexible, resilient and have a collaborative working style with a proven ability to work as part of a small team.

You’ll have an excellent understanding of the English language and a keen eye for detail.  You’ll flourish working to deadlines which you will meet because of your exceptional time management and organisational skills. 

The ideal candidate will demonstrate

• At least three years fundraising management experience

• Evidence of alignment with our mission and commitment to equality, diversity and inclusion.

• Lived experience of disabling or marginalising barriers.

• A background in the Corporate and/or Trusts world.

• Experience of developing a fundraising strategy. 

• Excellent planning and project management skills with the capability to switch/prioritise tasks quickly.

• Experience of writing compelling fundraising applications and funder proposals.

• A track record of securing multi-year, five-figure donations.

• Experience of monitoring and reporting against targets and strong budget management skills.

• A thorough knowledge of the relevant fundraising legislation, regulations and financial issues.

• Exceptional written and oral communication skills.

• Strong IT skills including an understanding of CRM systems.

• Self motivation with an ability to use your initiative.

• That they are resourceful, imaginative and full of creative ideas.

We currently have an exciting opportunity for an individual with a commitment to animal welfare to join us as a Deputy Centre Manager at our thriving Nottingham site. You will join us working 21 hours per week on a rota basis (to include weekends) and in return you will receive a salary of up to £16,077.60 per annum plus excellent benefits.

Since 1927, Cats Protection has helped thousands of cats each year, across the UK. As a community of volunteers, employees, supporters and partners, we’ve improved the lives of millions of cats and transformed the way millions of people see and care for cats.

Our adoption and homing centres care for thousands of cats each year until they are able to find a loving new home. This success would not be possible without our dedicated team of employees and volunteers. Dealing with thousands of visitors each month, our centres are the face of Cats Protection and we pride ourselves on our employees providing the very best in animal welfare and customer service.

We are looking for someone who shares our values of placing cats and their welfare first, never putting a healthy cat to sleep, valuing and respecting our volunteers, supporters and employees, providing the highest quality of service and being open and honest.

Responsibilities of our Deputy Centre Manager:

As Deputy Centre Manager you will be tasked with managing our established Centre in line with Cats Protection’s main aims of homing, neutering and educating. You will ensure the welfare of all cats in our care and ensure that all administrative and maintenance procedures are completed to a high standard that is in keeping with our vision. A flexible approach to working hours including the ability to work weekends will be required as all centre employees are expected to work 50% of weekends and some evenings.

What we’re looking for in our Deputy Centre Manager:

• Supervisor/team leader experience, ideally within an animal welfare environment or organisation
• A confident communicator with excellent interpersonal and organisational skills.
• Knowledge of the prevention and control of infectious diseases in cats
• A driven, positive and enthusiastic individual with plenty of initiative and the ability to thrive under pressure
• Experience of managing a diverse team
• Experience using Microsoft Office, including Outlook, Word and Excel
• A full UK, manual or automatic driving licence as you may on occasion be required to drive centre vans

What we can offer you:

• salary of up to £16,077.60 per annum
• generous annual leave entitlement
• contribution pension scheme
• life assurance scheme
• range of health benefits including private healthcare
• Employee Assistance Programme
• and more

Through our values and behaviours we help people see the world through cats’ eyes. Together we can make a difference.

Closing date: 08 July 2024

Interview date TBC

Applications may close before the deadline, so please apply early to avoid disappointment. Please note, applications received after the closing date may not be responded to.

Please email if you require any adjustments to be made for you to complete your application or to participate in the recruitment journey.

Youth Futures Foundation is the What Works Centre for youth employment. We exist to address the significant disparities in youth employment for marginalised groups. We want to ensure that all young people can access and keep good quality jobs.

We are looking for a Relationships Manager to accompany local partnerships through the development and testing of potential local systemic solutions, acting as the key point of contact for Youth Futures to:

•  support each partnership to make the most of their work during this period, with the aim for partnerships to establish a local shared ambition for systems change and commitment to action.
•  enable Youth Futures to make informed decisions about further partnership investments to deliver their ambition.
•  bring local insight and learning into Youth Futures, and to channel information and support from Youth Futures to local partnerships. 

You will lead our relationship with up to three local partnerships, working as part of their team to help Youth Futures understand the potential for change, and how and where we can add value. As well as support and future investment from Youth Futures, this may include helping partnerships identify alternative sources of funding, develop business cases for future support or capture their learning to influence decision-makers. You will have the strategic vision and analytical thinking to assess future potential as well as current progress, and spot these emerging opportunities.

This is an enabling role, which requires exceptional abilities to establish and maintain close, supportive relationships that put local partners and young people in the lead. You will have excellent stakeholder management skills, helping partners navigate the tensions between different parts of the system, while keeping their eyes on the prize of connected, consistent and responsive support.

This role is fixed term until January 2026 with the possibility of extension - Full Time –37.5 hours per week. We offer flexible working and consider alternative patterns of work.

The young people we aim to serve – and the challenges they face - are all unique. We are looking to build a team that reflects this diversity. Our commitment to inclusion across race, gender, age, class, religion, identity, and experience forms the cornerstone of our work. We are an equal opportunities, Living Wage and Disability Confident employer and encourage applications from a diverse range of backgrounds representative of our communities.  We offer a welcoming and inclusive workplace, where employees are encouraged to have a voice.