Campaign Manager Jobs
JOB PURPOSE
UK for UNHCR is looking for a Digital Communications Officer to join its team, raising vital support for displaced people around the world through creative campaigns such as the Refugee Dictionary, Cuppa Hope as well as fundraising appeals and partnerships.
Reporting to the Digital Communications Manager, the Digital Communications Officer will have particular focus delivering day to day social media communications, including community management, publishing, content management and development. This role will also support wider digital communications activities, such as with the Senior Digital Communications Officer who manages the website.
This involves identifying opportunities to amplify appeals, campaigns and partnerships through social media to support UK for UNHCR’s fundraising and public advocacy objectives. Raising awareness of global refugee crises and UNHCR’s humanitarian operations forms a central part of this storytelling, as well as thematic campaigns and PR moments throughout the year.
One of your first focuses will be helping grow and verify UK for UNHCR’s TikTok account and LinkedIn presence, in addition to transitioning the charity’s channels to a new social media management tool. You will also work closely with the wider Communications team in supporting online and offline fundraising appeals.
The Digital Communications Officer will also work with the wider Communications team to identify and support storytellers (including refugees and supporters) to share their stories through the charity’s social media channels.
WHO WE ARE AND WHAT WE DO
United Kingdom for UNHCR is the United Nations Refugee Agency’s national charity partner for the United Kingdom. We generate public awareness of the plight of refugees and raise funds to help protect them through UNHCR’s humanitarian operations across the world.
Our supporters include UK private individuals, communities, corporate partners, trusts and foundations. The funds we raise help UNHCR deliver emergency relief such as shelter, medical care and basic supplies to people fleeing conflict and persecution, as well as healthcare, education and livelihoods opportunities for those who remain displaced over the long term.
Nobody chooses to be a refugee, but we can all play a part in their protection, and we want those who work with us to share our values and passion for the cause.
DIVERSITY, EQUITY, INCLUSION AND BELONGING
We strongly value diversity and recognise that it is critical to our success and the cause that we serve. We are committed to providing an inclusive environment for all who work with us and strongly welcome applications from diverse backgrounds, particularly those with lived experience of being a refugee, asylum seeker, internally displaced person, or a stateless person.
UK for UNHCR is proud to have Diversity & Inclusion Working Group. The Diversity & Inclusion Working Group is a group of colleagues focusing on tasks that drive action in the implementation of our D&I Approach. The group also works to create safe spaces that brings colleagues together for events, discussions and learning experiences that celebrate and support diversity and tackle barriers to inclusion.
We are also open to flexibility in many different ways, including an element of working from home and flexible hours. Please don’t be afraid to speak to us about this at the interview stage, so we can explore what’s possible.
ROLE RESPONSIBILITIES
Planning, coordination and growth
- Deliver and schedule social media content on a daily and weekly basis, with flexibility to respond to news events and emergencies at short notice.
- Produce or commission multimedia content, including videos, graphics and photography to support charity activity on social media.
- Apply understanding of UNHCR’s humanitarian work to deliver strong storytelling and relevant content to the audience.
- Adapt content from UNHCR’s head office and field communications to localise for UK audiences.
- Develop social media editorial plans to amplify campaigns, milestones and events.
- Deliver planning and scheduling in a timely manner and be quick to respond to news and emergencies.
- Flag and navigate political sensitivities in line with UNHCR and charity policies.
- Deliver on a paid media strategy to amplify social media content more broadly, with a focus on Meta ads manager.
- Update and maintain community management guidelines on a regular basis.
- Work closely with the Communications Coordinator to monitor and moderate all of the charity’s social media channels.
- Other support for digital communications as required, such as helping cover website activities when colleagues are on leave.
Analytics, reporting and best practice
- Deliver regular reports outlining the performance of our content and channels, ensuring we’re on track to reach 100k followers by the end of 2026.
- Create and lead on a testing roadmap, leveraging new features across all social media channels.
- Keep up to date with social media content trends, news and tools to inform best practice and strategy.
- Provide subject matter expertise, proactive assistance and advice as required for planning and delivery of digital and supporter journey projects.
- Observe all legal and legislative requirements, comply with policies and procedures, and demonstrate a high level of confidentiality and integrity.
The above list is not exhaustive, and the post holder may be required to perform duties that are not detailed above.
PERSONAL ATTRIBUTES AND EXPERIENCE
Essential Experience
- Experience using native social media tools, like Meta business manager and YouTube Creator studio, to manage online communities.
- Experience of creating social media content that created an impression, raised awareness and prompted followers to take action.
- Experience of identifying and driving iterative improvements to digital channels through testing and analytics.
Essential Skills/Knowledge
- Proficient in using social media tools to evaluate performance and identify improvements.
- Proficient in creating content for online use, using software such as Adobe Suite, Canva or similar, to edit and produce basic assets.
- Researching images and writing compelling copy for different audience profiles.
- The ability to prioritise multiple tasks, working proactively and sometimes under pressure.
- Good attention to detail, strong ability to proofread and pick up inconsistencies.
- Understanding of data protection principles.
- Excellent stakeholder and relationship management skills.
- Proficient in Microsoft Word, Excel and PowerPoint.
- An interest in global humanitarian affairs.
Desirable Skills/Experience
- Working in a not-for-profit or advocacy organisation.
- Experience with refugee issues or field work.
WHY JOIN UNITED KINGDOM FOR UNHCR?
You will be part of a high performing agile team of talented people, all committed to build solidarity and raise funds for refugees and displaced people worldwide. You will be working in a flexible, supportive, and inclusive environment, where your work will be recognised and appraised.
What else?
Wellbeing
- 28 days’ leave per annum plus bank holidays.
- Employee Assistance programme providing 24/7 access to online GP, mental health support and virtual wellbeing.
- Access to 100s of perks with discounts on everyday purchases.
- Office wellness perks.
- Discount on gym memberships.
- Hybrid and Flexible Working.
- Staff socials.
Financial
- Pension scheme with an employer contribution of 8%.
- Non-contributory group life assurance scheme
- Non-contributory Income protection scheme.
- One-off contribution towards homeworking set up.
- Enhanced maternity, paternity, shared parental, and adoption pay.
- Enhanced sick pay scheme.
Development
- Comprehensive training and continuing development opportunities.
- Individual training budget.
HOW TO APPLY
If you have the relevant skills and the passion to use them to support refugees, please apply by completing our application form which is available in the documents section.
Closing date: 9am, Monday 9th December 2024
First stage interviews: Week commencing 9th December 2024
Second stage interviews: Week commencing 16th December 2024
If you would like to discuss any reasonable adjustments to the application or hiring process that may better facilitate your participation, please contact us using the email address provided when you click through to our online portal. We will make every effort to respond to your request for assistance as soon as possible.
United Kingdom for the UN Refugee Agency (UNHCR) is registered with the Charity Commission (England & Wales), charity no. 1183415. It is the UK national partner of the United Nations High Commissioner for Refugees (UNHCR), the UN Refugee Agency.
We stand with refugees – will you join us?
The client requests no contact from agencies or media sales.
Role Profile
Place of work: Hybrid, time split between home working, our office and out in the community of Cornwall (includes weekly face to face meetings in Cornwall)
Role summary
This role is to effectively engage with a diverse range of VCSE organisations and stakeholders in Cornwall through meetings, workshops, consultations, surveys, events, conferences etc. To strengthen our alliance-based model of engagement by expanding existing alliances and creating new ones.To bring the voice of the sector into the new integrated care area forums and community area partnerships. To bring together the VCSE sector around pertinent issues, so they can meet the needs of their beneficiaries and achieve their organisational outcomes.
Key Duties
- Manage and develop a range of thematic and place-based alliances, bringing together VCSE organisations to collaborate on shared community themes and challenges.
- Actively engage with integrated care areas, community area partnerships, and other strategic forums to amplify the voice of the VCSE sector. Ensure this engagement translates into actionable outcomes by integrating their insights into the planning, design, and execution of community-based services. For example, facilitate focus groups or workshops that allow grassroots VCSE feedback to be directly included in policy discussions, ensuring their needs and perspectives are supported.
- Be the first point of contact for fostering collaboration between the VCSE sector and public/private stakeholders, maximizing opportunities to collaborate and achieve shared priorities.
- Build trusted relationships with VCSE organisations and statutory partners, ensuring their representation and involvement in key strategic initiatives.
- Develop and facilitate alliances and working groups, nurturing new alliances as needed to strengthen the VCSE network and support.
- Lead the recruitment and election process for alliance chairs when necessary, ensuring a democratic approach.
- Use various engagement methods; including site visits, workshops, and consultation events. To foster direct communication and build the profile of VCSE organisations.
- Support VCSE organisations in understanding and navigating relevant policies, legislation, and best practices, equipping them with evidence-based strategies for effective service delivery.
- Provide timely, practical advice and support to grassroots and established VCSE organisations, enabling them to remain adaptable, agile, and responsive to evolving community needs.
- Facilitate creative discussions, undertake research, and deliver consultation events to promote collaborative problem-solving and community co-design.
- Represent VSF and the VCSE sector at senior leadership and thematic meetings, contributing to policy development and influencing service design and commissioning.
- Identify and communicate funding opportunities, supporting the preparation of collaborative funding applications and strategic initiatives that benefit VCSE organisations.
- Build internal and external connections to facilitate knowledge sharing, best practices, and resource sharing across the VCSE sector.
- Work closely with VSF leadership and the communications team to share intelligence, report activities, and ensure that information is accessible and tailored to the target audience.
- Maintain detailed records and data on sector engagement activities, using CRM tools to support communication and reporting functions.
- Proactively engage with and support BAME, vulnerable, and at-risk communities, ensuring their active involvement in co-designing community interventions.
- Participate in and contribute to collaborative event planning and delivery, including thematic campaign weeks and sector initiatives.
- Commit to ongoing professional development to remain informed of sector trends and research relevant to thematic and place-based work.
Person Specification
- We are particularly interested in individuals working within grassroots advocacy and support-focused VCSE organisations or those engaged in community-based systems and welcome secondment opportunities from all sectors.
- Is educated to degree level or equivalent with excellent literacy and numeracy skills.
- Solution-focused and able to communicate effectively, demonstrating excellent listening, interpersonal skills, and emotional intelligence.
- Excellent at building and maintaining trusted relationships with a wide range of people, organisations, and grassroots communities.
- Demonstrable experience of working with the VCSE sector, building, and sustaining productive partnerships, including with seldom-heard organisations.
- Skilled in producing compelling case studies and collating qualitative and quantitative data to showcase local, thematic, and strategic developments.
- Confident public speaker, facilitator, and presenter, effective in both online and in-person group settings.
- Proven track record of working collaboratively with diverse VCSE stakeholders and partners to achieve shared objectives.
- Adept at influencing, facilitating, and engaging with stakeholders to drive positive outcomes and transformative change.
- Capable of developing and maintaining strategic relationships with public sector commissioners, directors, and VCSE leaders.
- Reflective in practice, applying lessons learned to improve and achieve desired outcomes.
- Skilled in conflict mediation and fostering consensus among stakeholders.
- Understands safeguarding, anti-oppressive practice, equality, and diversity.
- Demonstrated ability to manage and meet stakeholder expectations, even when addressing conflicting priorities.
- Strong communication skills to convey complex information to diverse audiences.
- Possesses in-depth local knowledge of Cornwall and has experience working within the VCSE sector.
- Experience advising organisations on governance and best practices is desirable.
- Experienced in grant administration, distribution, and monitoring, with an understanding of tendering and funding processes.
- Committed to supporting grassroots organisations and amplifying their voices to ensure their needs are represented in decision-making spaces.
Other Requirements
- Possess a clean driving licence.
- Be familiar with all relevant Health and Safety, operational, personnel, customer care, Data Protection, and financial procedures, ensuring that all statutory obligations are complied with, especially in relation to licensing laws and first aid.
- Complete a satisfactory DBS check. (This can be applied for on appointment)
- Any other duties as reasonably required by line management.
- Work occasional evenings and weekends to attend meetings/events
Interviews
Shortlisted candidates will be invited to meet the Engagement Team on 10th or 11th December.
Formal interviews to be held on 18th December
The client requests no contact from agencies or media sales.
Role Profile
Place of work: Hybrid, time split between home working, our office and out in the community of Cornwall (includes weekly face to face meetings in Cornwall)
Role summary
This role is to effectively engage with a diverse range of VCSE organisations and stakeholders in Cornwall through meetings, workshops, consultations, surveys, events, conferences etc. To strengthen our alliance-based model of engagement by expanding existing alliances and creating new ones. To bring the voice of the sector into the new integrated care area forums and community area partnerships. To bring together the VCSE sector around pertinent issues, so they can meet the needs of their beneficiaries and achieve their organisational outcomes.
Key Duties
- Manage and develop a range of thematic and place-based alliances, bringing together VCSE organisations to collaborate on shared community themes and challenges.
- Actively engage with integrated care areas, community area partnerships, and other strategic forums to amplify the voice of the VCSE sector. Ensure this engagement translates into actionable outcomes by integrating their insights into the planning, design, and execution of community-based services. For example, facilitate focus groups or workshops that allow grassroots VCSE feedback to be directly included in policy discussions, ensuring their needs and perspectives are supported.
- Be the first point of contact for fostering collaboration between the VCSE sector and public/private stakeholders, maximizing opportunities to collaborate and achieve shared priorities.
- Build trusted relationships with VCSE organisations and statutory partners, ensuring their representation and involvement in key strategic initiatives.
- Develop and facilitate alliances and working groups, nurturing new alliances as needed to strengthen the VCSE network and support.
- Lead the recruitment and election process for alliance chairs when necessary, ensuring a democratic approach.
- Use various engagement methods; including site visits, workshops, and consultation events. To foster direct communication and build the profile of VCSE organisations.
- Support VCSE organisations in understanding and navigating relevant policies, legislation, and best practices, equipping them with evidence-based strategies for effective service delivery.
- Provide timely, practical advice and support to grassroots and established VCSE organisations, enabling them to remain adaptable, agile, and responsive to evolving community needs.
- Facilitate creative discussions, undertake research, and deliver consultation events to promote collaborative problem-solving and community co-design.
- Represent VSF and the VCSE sector at senior leadership and thematic meetings, contributing to policy development and influencing service design and commissioning.
- Identify and communicate funding opportunities, supporting the preparation of collaborative funding applications and strategic initiatives that benefit VCSE organisations.
- Build internal and external connections to facilitate knowledge sharing, best practices, and resource sharing across the VCSE sector.
- Work closely with VSF leadership and the communications team to share intelligence, report activities, and ensure that information is accessible and tailored to the target audience.
- Maintain detailed records and data on sector engagement activities, using CRM tools to support communication and reporting functions.
- Proactively engage with and support BAME, vulnerable, and at-risk communities, ensuring their active involvement in co-designing community interventions.
- Participate in and contribute to collaborative event planning and delivery, including thematic campaign weeks and sector initiatives.
- Commit to ongoing professional development to remain informed of sector trends and research relevant to thematic and place-based work.
Person Specification
- We are particularly interested in individuals working within health-related VCSE organisations or those engaged in the broader health system and welcome secondment opportunities from all sectors.
- Is educated to degree level or equivalent with excellent literacy and numeracy skills.
- Solution-focused and able to communicate effectively, demonstrating excellent listening, interpersonal skills, and emotional intelligence.
- Excellent at building and maintaining trusted relationships with a wide range of people, organisations, and grassroots communities.
- Demonstrable experience of working with the VCSE sector, building, and sustaining productive partnerships, including with seldom-heard organisations.
- Skilled in producing compelling case studies and collating qualitative and quantitative data to showcase local, thematic, and strategic developments.
- Confident public speaker, facilitator, and presenter, effective in both online and in-person group settings.
- Proven track record of working collaboratively with diverse VCSE stakeholders and partners to achieve shared objectives.
- Adept at influencing, facilitating, and engaging with stakeholders to drive positive outcomes and transformative change.
- Capable of developing and maintaining strategic relationships with public sector commissioners, directors, and VCSE leaders.
- Reflective in practice, applying lessons learned to improve and achieve desired outcomes.
- Skilled in conflict mediation and fostering consensus among stakeholders.
- Understands safeguarding, anti-oppressive practice, equality, and diversity.
- Demonstrated ability to manage and meet stakeholder expectations, even when addressing conflicting priorities.
- Strong communication skills to convey complex information to diverse audiences.
- Possesses in-depth local knowledge of Cornwall and has experience working within the VCSE sector.
- Experience advising organisations on governance and best practices is desirable.
- Experienced in grant administration, distribution, and monitoring, with an understanding of tendering and funding processes.
- Committed to supporting grassroots organisations and amplifying their voices to ensure their needs are represented in decision-making spaces.
Other Requirements
- Possess a clean driving licence.
- Be familiar with all relevant Health and Safety, operational, personnel, customer care, Data Protection, and financial procedures, ensuring that all statutory obligations are complied with, especially in relation to licensing laws and first aid.
- Complete a satisfactory DBS check. (This can be applied for on appointment)
- Any other duties as reasonably required by line management.
- Work occasional evenings and weekends to attend meetings/events
Interviews
Shortlisted candidates will be invited to meet the Engagement Team on 10th or 11th December.
Formal interviews to be held on 18th December
The client requests no contact from agencies or media sales.
JOB DESCRIPTION:
IMPATIENCE INSIDERS PROJECT MANAGER
Role: Impatience Insiders Project Manager
Contract type: 12 months to start, full time (3-5 day contracts optional)
Salary: £36,000 pro rata, 3-5 days per week
Experience: Min 1+ year of professional experience
Location: UK based, remote working possible with some travel to London/nationally. Some co-working in Finsbury Park also an option.
Visas: Unfortunately, we are not able to provide visa sponsorship
Application deadline: 10am on the 8th December
Start date: Jan/Feb 2025
CONTEXT AND ORGANISATIONAL VALUES
There are millions of highly educated, well-paid, politically engaged people who care deeply about the world. Every morning, they go to work in professional services firms, knowing that the firms they work for and the industries that they are a part of are blockers rather than enablers to a just transition.
They look for ways to ‘make a difference’ internally but fall at every hurdle. They think about quitting but feel financially tied to their jobs. They become accepting of the fact that things are how they are. They become disillusioned and start to feel helplessness and even shame. They offer little value to the just transition that the world needs and that they themselves yearn for.
Impatience Insiders’ job is to get these people organised, educated, and mobilised on terms that work for them, and turn shame and disillusion into action and progress. Our ambition is to fill a gaping hole in civil society organising infrastructure and create a permanent piece of the civil society landscape.
We are looking to build and invest in a series of insider movements in food retail, management consulting, advertising, public affairs and finance. By 2030 we aim to see the ‘insider movement’ model mainstreamed as a vehicle for private but collective activism for corporate insiders. Insider Movements will be thriving within scores of just transition-critical industries. The successes of early insider movements will be well known and held as examples of how insider power can help transform industries and drive a socially just and environmentally regenerative transition.
Your job will be to help seed and support these movements as well as helping build the broader insider ecosystem.
OVERVIEW
This is an exciting opportunity to join and help shape a new and innovative social organisation that is working to train, support and mobilise corporate ‘Insiders’ to help them transform their industries to support a more just and regenerative world.
If you are someone happy to take initiative, act as a service provider to our insiders, lend your hand to anything/everything with regard to building the organisation, and are drawn to the idea of helping bring to life an ambitious new social enterprise, then we hope you will consider applying.
We believe that corporate ‘Insiders’ have been under invested in, under-utilised and often under-estimated in conversations about how we support a just transition.
You will be the only staff member but have a lot of brilliant people around you to provide support and we hope that with your support and leadership, we will grow to a team of 3-4 over the coming 18 months.
We are looking for a self-starter who will flourish as a facilitator of insider groups, as a recruiter of Insiders, as an advocate and sector-builder for the insider community, and as someone who can put the building blocks in place for an organisation that is set to grow and flourish.
To begin with, you will be hosted at non-profit Impatience Ltd who are providing hosting support to Impatience Insiders.
PERSON SPECIFICATION
We are looking for someone with at least one year of professional experience who is:
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Able to work delicately in high trust environments;
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Able to work collaboratively with partners;
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Energised to search and recruit for Insiders from a ‘cold’ start (e.g. building new relationships on Linkedin, etc.); and
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Able to help build the ecosystem which we are a part of.
We are definitely looking for an all-rounder and do not have a particular experience set in mind. We expect to get applications from people from a range of backgrounds including those who have worked in research or programming roles at charities, those who have worked at large professional services firms, civil society building, community organising, entrepreneurship, consulting, food systems or public affairs.
We will be looking for people who have had to build things from scratch and are used to working with diverse stakeholder groups and holding a strong sense of purpose.
The essentials:
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You care deeply about the social and environmental challenges the world is facing and can see how industry can play a critical role in impacting these issues;
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You are a confident project manager - you must have a knack of keeping things organised and on track, being able to write clearly and distil information;
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You are a keen researcher who likes learning about new topics and presenting information back in written documents and briefings;
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You are committed to facilitating and organising in ways that support diversity, equity and inclusion;
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You have some facilitation experience and are comfortable building trust with individuals as well as holding space for confidential and sensitive conversations in groups. You have experience of supporting people to work through challenges and differing opinions to get to points of agreement and action;
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You are happy researching and approaching potential partners, Insiders, etc. without warm introductions and building a new community around this work;
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You are able to work independently with only light-touch support, self-start and manage competing priorities and multiple groups of stakeholders.
Helpful but not essential experience/skills:
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A background and experience of working within food systems; this could be through having worked hands-on on farms, in the public sector on agriculture policy, on corporate sustainability strategies, or through a master’s degree;
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A background in project management, public affairs, and relationship management;
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A background in movement building, community organising, facilitation and/or advocacy;
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Experience in fundraising and partnership building;
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Experience in sales, recruitment, hospitality and/or training;
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Experience of working in and pushing for change in large organisations.
You will have a few key aspects to your work:
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Support the Insiders group. Undertaking meeting prep, presenting documents and supporting recruitment and onboarding of insiders;
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Help research and identify partners to turn insider insights into campaigns to influence change within the sector;
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Help with the organising of the UK’s first ‘Insider Summit’ where we bring together people doing insider work across a range of industries and forms;
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Input on the develop the methodology for insider group development;
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Support fundraising efforts;
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Help with the project-management of external agencies that are conducting delivery work for each project, from conception through to delivery and dissemination with civil society organisations, government, media and/or investors.
For the right person, this will be an amazing experience that allows them to learn as they lead work and accelerate into a space where their knowledge and insight is directly impacting progress towards transforming the UK food system and other industries.
We’re flexible about location (within the UK), hours and type of experience, our priority is to find the right person to lead this work who is ready to hit the ground running and has both the track record and skill set to make a success of this. We are committed to having a team that is made up of diverse skills, experiences and abilities and so if you are not 100% sure that you meet all the requirements but believe you could excel in this role, we encourage you to apply and use the application cover letter to tell us about your experience and what you hope to bring to this role.
The client requests no contact from agencies or media sales.
Salary: £42,479 per annum, rising to £44,716 after 12 months in London (or £38,290 per annum rising to £40,526 after 12 months outside of London).
Location: Home based, or office based at Society Building, 8 All Saints Street, London N1, in line with NCVO’s flexible working policy or home working policy.
Closing date: 09.00, 2 December 2024.
Shortlisting date: 3 and 4 December 2024.
Interviews: 11 December 2024.
About the role
From local and national support services to green spaces, sports clubs, museums and the arts, voluntary organisations and volunteers are a vital part of communities across the country. As the membership community for charities and voluntary organisations, NCVO has championed volunteers and the voluntary sector for over a hundred years.
The Senior Practical Support Officer role is key to the delivery of NCVO’s support for small charities. You will be a key part of a small team, with a focus on managing and responding to enquiries that come in via phone and email to our Small Charity Helpdesk. We receive 400 – 500 enquiries a month about setting up and running a charity, with a particular focus on volunteering and governance.
Alongside the helpdesk you will also work with colleagues across NCVO on the production, and curation of content for our website and with internal and external stakeholders to produce sector leading practical webinars.
You will have a particular focus on volunteering, working with multiple stakeholders on a range of cross-organisational initiatives to ensure we develop and share best practice on involving volunteers.
Your good working knowledge of the voluntary sector, understanding of the specific needs of small charities and sharp focus on delivering excellent customer service will help us to effectively respond to the needs of the sector.
This is fast paced role and with good time management and attention to detail this role has a lasting/meaningful impact on the hundreds of charities we support.
NCVO is fully committed to equity, diversity and inclusion in our sector. We want this to be reflected in the diversity of the people who work for us, and we welcome applications from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience. As part of our commitment to employing disabled people, all disabled candidates who meet the minimum requirement for all competencies on the person specification will be guaranteed an interview.
If you have access needs or require reasonable adjustments as part of the recruitment process, please let us know. Shortlisted candidates will be asked to complete a pre-interview task and will have one week to complete the exercise. Interview questions will be shared in advance.
Equity, diversity and inclusion
NCVO is fully committed to equity, diversity and inclusion in our sector.
We want this to be reflected in the diversity of the people who work with us. We welcome submissions from people from all backgrounds and identities. We particularly welcome applications from under-represented groups in the voluntary sector and those with diverse, lived experience.
If you tell us you’re disabled (according to the Equality Act 2010) and your application meets the minimum criteria for each specification listed in the job description, we’ll interview you for the role. We’ll make reasonable adjustments during each recruitment stage to ensure it’s inclusive and works for you.
If you have access needs or require reasonable adjustments as part of the recruitment process, please email us.
About NCVO
We are the charity for charities. For over 100 years, NCVO has stood shoulder to shoulder with communities, championing and celebrating voluntary action.
Our membership is made up of around 17,000 voluntary organisations across England, from small, grassroots community groups and social enterprises, to large, far-reaching charities.
We believe that communities are strengthened by voluntary action. We therefore want charities to thrive and be empowered to deliver for people and communities.
We focus on empowering charities and volunteers by making sure they have the knowledge, tools, and resources they need. We advocate for and with our members, giving voice to those not often heard, and harnessing the collective power of partners to ensure the voluntary sector is valued. We bring charities together so they can learn, connect, and create greater impact.
As the voluntary sector and volunteering adapt to new challenges and a changing context, so must NCVO. We are therefore prioritising work to evolve as an organisation to ensure we live our values of ambition, inclusion, openness and collaboration in everything we do internally and externally.
We have around 80 staff and income of more than £7m per year. With our members at the heart of everything we do, our mission is to unite to champion the remarkable role of charities and volunteers. Because stronger charities make for stronger communities.
NCVO is an equal opportunities employer and we welcome applications from everyone. Charity No. 225922.
Benefits for NCVO employees
NCVO offers attractive benefits including:
- 25 days annual leave for full time staff and pro-rata for part-time staff. After three years, annual holiday increases to 27 days. After five years it increases to 30 days (pro rata for part time staff)
- office closure between 25 December and 1 January inclusive
- the option to purchase or sell up to five more days each year
- five days volunteering leave (pro rata for part-time staff)
- two and a half extra wellbeing days off during the year
- enhanced pay for sick, maternity and adoption leave
- subsidised gym membership
- season ticket loan
- flexible working, including opportunities to work from home or off site
- monthly homeworking allowance for permanent homeworkers
- monthly office worker allowance for those who have to work from the office on a daily basis
- generous employer pension contribution of up to 8.5% of salary into our stakeholder pension scheme (linked to employee contribution)
- training and development opportunities
- the opportunity to join Hospital Saturday Fund health cash plan for free at the basic level of cover, or at a reduced rate for other levels of cover
- 24-hour free and confidential employee assistance programme.
We’re located a short walk from London King’s Cross station in a modern, accessible building overlooking Regent’s Canal.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
The Lincs & Notts Air Ambulance (LNAA) provides lifesaving critical care to the communities of Lincolnshire & Nottinghamshire, funded by public donations. If somebody is involved in a serious incident or suddenly taken ill, speed and time are of the essence. Giving a patient the best chance of survival, our Air Ambulance crew effectively take the A&E department to the scene of the emergency.
We are a friendly, inclusive and dynamic team focussed on ensuring we deliver the best possible service, and the tie that binds us here at LNAA is our set of values – Teamwork. Respect. Innovation. Compassion (TRIC). We display these attributes in the way we interact with the people we come into contact with, from former patients and volunteers to our supporters and colleagues.
Digital Marketing Manager
Location: Lincoln, LN4 2GW – Hybrid, working a minimum of 3 days in the office
Contract: Permanent
Hours: 37.5 per week
Salary: £32,000 - £37,500 depending on experience
About the Role
We’re looking for a digital marketing expert with a passion for making an impact to help elevate our brand, drive engagement, and increase support for our live saving service. In this dynamic role, you’ll manage online campaigns, and create engaging content across social media, email, and our website, reaching audiences far and wide. By developing innovative digital experiences, you’ll inspire our supporters and connect with new donors to ensure we continue providing rapid, life-saving care when it’s needed most. If you’re a strategic thinker with a creative edge and want to be part of a dedicated team with a meaningful purpose, we’d love to hear from you!
- You will plan and deliver creative digital campaigns to increase awareness and support acquisition, participation, engagement, and retention.
- You will manage all digital marketing aspects, including brand consistency across all channels to raise awareness of the charity and deliver great campaigns to drive income.
- You will use relevant insights to identify trends, make recommendations for the direction of digital communications and optimise spend and performance to ensure the charity’s values, ambitions and goals are achieved.
- Develop content for a variety of media platforms, ensuring all communications are relevant, fresh and accurate.
Our Benefits
We offer our employees 25 days per annum annual leave, in addition to bank holidays (pro rata for part time staff) which increases by 1 additional day per completed year of service. We also offer an extra day off on your birthday. Following completion of a 6-month probationary period, we offer access to a Health & Wellbeing Care Plan, plus an Occupational Sick Pay Scheme. We also provide a life insurance at 3 times your annual salary. Our current pension scheme typically includes 6% employer contributions, with 4% employee contribution.
Closing date: Sunday 1st December 2024
Interview date: Tuesday 10th December 2024
We reserve the right to close this vacancy early if sufficient applications are received.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
Please note that we are currently unable to sponsor applicants for work visas in the UK. Therefore, you must have the right to work in the UK to be considered for this position. Applications from candidates who require visa sponsorship will not be considered.
No agencies please.
Global Canopy is a data-driven not for profit delivering real transparency and accountability for market impacts on nature and people. Our special focus is on ending deforestation – an essential step in achieving urgent global goals on climate, nature and human rights.
As People and Culture Manager, working to the Director of Planning and Execution, you will be responsible for the evolution of the People function at Global Canopy. Providing support to the Leadership Team and colleagues across teams, you will be at the heart of an inclusive culture. You will lead on People initiatives that create stronger relationships, more effective learning and professional development, and crucially better delivery of our work and greater impact as an organisation.
You will bring strong relationship-building and influencing skills and deep technical expertise to ensure that we can recruit, retain, develop, support and deeply engage the people we rely on to deliver our vital work for forests, nature and human rights. You will manage all aspects of team members’ journey with the organisation, including recruitment, performance management, employee relations and payroll.
Requirements
To be successful in this role, these are the things that will matter the most:
- People-first and positive approach to HR management
- Broad experience of managing human resources work across organisations, with a good understanding of HR procedures and legislation in the UK
- A deep alignment with our values and our mission, and a passion for collaboratively contributing to a deeply grounded organisational culture in which people thrive
Essential behavioural competencies:
- Leading with warmth
- Credibility as both structured and effective as well as emotionally intelligent
- Able to handle difficult situations sensitively and confidentially
- Initiative & ability to manage and prioritise own workload, working to deadlines
- Creativity
At Global Canopy, we value diversity and inclusion. You can read our diversity statement on our website. We encourage applications from all backgrounds and are committed to having a team with a diverse set of skills, experiences and abilities.
Global Canopy works on issues of global deforestation. We are particularly interested in strengthening our team to include those with a background from forest regions such as Latin America and South East Asia. We would welcome applications from people from these regions.
Applicant data will be managed in accordance with the candidate privacy policy available on our website.
The client requests no contact from agencies or media sales.
About the role
We are looking for an exceptional individual who will lead a team of Senior Safeguarding Case Officers and Safeguarding Case Officers to deliver a case management and consultation function across the Society, ensuring that people at risk are supported to remain safe and have timely access to appropriate support and intervention, in line with legislative requirements and good safeguarding practice.
You will have substantial experience in case management and management of safeguarding risks, and will be able to confidently apply your knowledge, skills and experience to the work of a large organisation committed to supporting people with dementia and their families.
You will:
- Be responsible for ensuring that all allegations, concerns and incidents are correctly investigated, learning taken and shared, and supporting administration is accurate and records are maintained in a timely way.
- Be responsible for defining and implementing adequate safeguarding thresholds for risk assessment of safeguarding concerns and allegations managed by the team, including best case management practice standards.
- Be responsible for the delivery of a triage function ensuring that adequate risk levels are consistently implemented in the team’s case work.
- Be responsible for addressing escalated safeguarding concerns, allegations and incidents, working closely with local Safeguarding Partnerships across England, Wales and Northern Ireland nations. Identify issues and either investigate themselves or delegate where appropriate, taking personal responsibility for complex investigations.
- Hold a safeguarding caseload and participate in triage, as required, including participate in an out of hours duty rota as required.
Closing date: 4th December 2024
Interview date: TBC
Dementia is the biggest health and social challenge of our time.
There are currently estimated to be 900,000 people in the UK with dementia. Many are undiagnosed and facing the realities of their condition alone.
At Alzheimer’s Society we’re working towards a world where dementia no longer devastates lives. We do this by giving help to those living with dementia today and providing hope for the future. We’re here for everyone living with dementia.
As a Society, we are made up of people with dementia, carers, trusted experts, campaigners, researchers and clinicians. We are the UK’s largest collective force of people with unparalleled knowledge and over 40 years of experience addressing the biggest challenges facing people living with dementia.
Our Values
We are Determined to make a difference when and where it matters most, by being passionate, focussed and making a lasting impact for people affected by dementia.
Every one of us is a Trusted expert, listening, learning and using evidence and experience. We are Better together by being open, combining our strengths, helping us to achieve more together. We are Compassionate, we are kind and honest, and we don’t shy away from challenges.
Through our values we will make the greatest difference for people affected by dementia.
Equal Opportunities
We want everyone we work with, as a colleague, volunteer, supporter, or someone we support, to feel included and that they belong at Alzheimer's Society.
We are committed to building a diverse organisation that represents the communities we serve and ensuring inclusion in everything we do. During your recruitment process we want to make sure that you bring your whole self and be at your best.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
Deaf Unity is a deaf-led charity empowering deaf people. We have an exciting opportunity for a proactive, passionate and highly-organised individual tomanage the administration of our busy BSL training and services, and in implementing strategies to promote these services to new businesses and individuals to grow this area of our charity at this exciting stage of our development.
In return you will have the opportunity to work with a dedicated team within a growing and unique charity. Income generated from training and courses goes back into the charity to fund our work with deaf school leavers, deaf job seekers and workers and out in the community. This means the work you do will make a positive contribution to and directly impact the lives of deaf people.
Job Summary
The Training and Services Manager is responsible for the comprehensive administration, management and promotion of Deaf Unity’s British Sign Language (BSL) training, interpreting services, Deaf Awareness, and other related training courses. This role includes managing course logistics and the freelance team delivering training, monitoring email communications, promoting services, liaising with students, clients and teachers, maintaining the CRM system, handling invoicing, capturing feedback, and managing evaluations. The ideal candidate will be organised, communicative, and committed to providing exceptional service to our clients and students while meeting sales targets.
Location: London – initially fully remote with some ad hoc site visits. Potential for future hybrid role.
Reports to: CEO
Line management responsibilities: freelance BSL teachers and trainers, and freelance communication support team
Job Type: 35 hours per week, salary £30k-£35k
Key Responsibilities
1. Service Management and Administration:
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Oversee the administration of all services such as BSL courses, interpreting services, Deaf Awareness, and other related training courses.
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Schedule and coordinate external training sessions and courses, ensuring all logistical details are managed effectively.
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Monitor and respond to emails in designated inboxes related to training and services.
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Manage freelance trainers and teachers to ensure the smooth delivery of all courses.
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Manage freelance interpreters and CSWs to ensure the smooth delivery of communication support services.
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Ensure compliance with Deaf Unity’s policies and procedures (e.g. finance, safeguarding, health and safety, EDI) in every aspect of service delivery
2. Promotion of Courses and Services:
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Develop and implement strategies to promote training, courses and interpreting services to potential clients and students.
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Conduct outreach and build relationships with organisations, businesses, and individuals to increase course enrolment, and training opportunities.
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Utilise various marketing channels, including social media, email campaigns, and partnerships, to promote courses.
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Meet or exceed sales targets for course enrolments and sales of training programmes.
3. Client, Student, and Teacher Support:
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Act as the primary point of contact for students, clients, and teachers, providing exceptional customer service and support.
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Assist with course registration, answer queries, and provide detailed information about training programs.
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Maintain strong relationships with existing clients, students, and teachers, ensuring their needs are met and expectations exceeded.
4. CRM and Invoicing:
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Keep the Customer Relationship Management (CRM) system up to date with accurate and relevant information.
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Generate and manage invoices for BSL and training courses.
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Track payments and follow up on outstanding invoices to ensure timely payment.
5. Feedback and Evaluation:
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Capture feedback from students, clients, and teachers through surveys, or other appropriate methods.
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Analyse feedback to identify areas for improvement and implement changes to enhance course quality and delivery.
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Prepare and present evaluation reports to senior management, highlighting key findings and recommendations.
Qualifications and Skills
Essential
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Strong organisational and multitasking skills with a keen attention to detail.
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Experience of managing staff/a small team
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Excellent written and verbal communication and interpersonal skills.
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Ability to work independently and as part of a team.
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Proven track record of meeting sales targets and promoting services.
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If no existing BSL skills, an interest and commitment to learning BSL is required (free training provided).
Desirable
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Knowledge of BSL (ideally Level 2/3 or above – ongoing BSL training provided for free up to and including Level 3).
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Proficiency in using CRM systems and other administrative software.
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Experience in business outreach and building business relationships and partnerships.
Personal Attributes
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Proactive and resourceful with a problem-solving mindset.
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Passionate about education, training, and supporting the Deaf community.
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Committed to continuous improvement and excellence in service delivery.
Application Process
To apply for the position of Training and Services Manager, please submit your CV and a cover letter detailing your relevant experience, how it matches the criteria and why you are interested in this role by 23:59 Sunday 1st December.
Deaf Unity is a charity that values diversity, equity, and inclusion as essential to our mission. We actively encourage applications from Deaf candidates, and make a commitment to interview all Deaf applicants who apply and who match the essential criteria for the role. If you would like to be considered under this commitment, please let us know in your application.
The client requests no contact from agencies or media sales.
Are you an experienced administrator with a passion for using your skills to help improve the lives of older people? Join our team!
You would be at the heart of Care Rights UK’s work, supporting our small team to deliver our ambitious aims. You would manage the office to ensure smooth running of our processes and help us improve our efficiency. You would provide administrative support across our services, campaigns, research and policy work, helping us to raise our profile. You would support our members and Lived Experience Group, helping us to grow and diversify our reach.
You would be welcomed into our small, dedicated, friendly team. Working alongside colleagues who are experts in their field, there would be dedicated time for co-learning and sharing knowledge and skills.
The ideal candidate will be a positive, can-do person, with a passion for using their organisational and interpersonal skills to champion the rights of people needing care.
This is an exciting period of change for the charity, as we invest in growing our services and seek to diversify and increase our reach across the UK.
We value equality and diversity. We welcome applications from everyone regardless of age, gender, ethnicity, sexual orientation, faith, disability, or carer status.
To apply, please send:
• A cover letter that explains how you meet the criteria in the person specification
• Your CV
The cover letter is central to our selection process. We use the information you provide in the letter about your skills and experience to decide whether or not to invite you for an interview. It is important that you explain in your cover letter how you meet the essential criteria outlined in the person specification, giving specific examples from your past experience. Your letter should be no longer than 3 pages.
Care Rights UK is your care champion, the charity focused on promoting the rights of people in care.
The client requests no contact from agencies or media sales.
Are you a major donor fundraising specialist, ready to make your mark tackling health inequalities for people affected by cancer in the North West?
Working for the region's leading cancer charity as their brand-new Philanthropy Manager, you'll put the region's cancer needs first by funding world-class research and award-winning campaigns to tackle the cause, improve the care and find the cure for cancer.
Salary: £40-45k
Contract: Permanent, full time or reduced hours
Location: Homebased with regular travel to HQ In Liverpool and across North West
Benefits: 25 days (+ bank and Christmas closure), 5% employer pension contribution
Culture: Flexible, supportive, able to work with autonomy
About the charity
Living in the North West, we're 25% more likely to be diagnosed with cancer than elsewhere in the UK and many cancers are much more common across the region. The region also suffers from extreme social-deprivation and health inequalities which, when combined, lead to a lower-than-average life-expectancy and poorer quality of life for our communities.
As the charity's first Philanthropy Manager, you'll support high-net-worth individuals to tackle inequality head on and channel their passion to drive change for local communities.
What will you be fundraising for?
This charity has consistently punched above its weight, achieving an impact beyond its size.
Since 2000, they have invested over £45m in vital research activities in the region's top Universities, constantly pushing the boundaries forward in the fight against cancer.
Your fundraising will support influential, region-wide initiatives, including award-winning public health campaigns. Recent fundable projects include a groundbreaking annual Regional Report on cancer and the innovative Lab-Coat Learning education programme for the region's schools.
There is so much to engage and excite major donors who care about improving outcomes for people in the North West. It's all about levelling the playing field for people living with the harsh reality of a cancer diagnosis.
About you
You'll be joining a passionate and well-established fundraising team. The Board and senior leadership are realistic about what it takes to get major donor fundraising off the ground.
Starting from fairly modest beginnings means there is a blank canvass and plenty of opportunity to bring fresh ideas and approaches. There is a genuine understanding that effective major donor fundraising requires strong foundations and a realistic lead-in time to see positive results. You'll be given the freedom to develop and deliver your own philanthropy strategy, analysing opportunities and challenges, and leading from the front.
Ideally you'll come with experience of working closely with individuals in previous roles, have a proven track-record of making high-value asks and be comfortable working to targets.
The role requires someone with emotional intelligence and exceptional communication skills. It's vital that you're a team player - someone who brings out the best in other people.
If you're driven by making a difference in the fight against cancer, then step forward: we'd absolutely love to hear from you.
Please send a copy of your profile or CV to Ellen Drummond at Charity People as the first step.
Deadline: Friday 29th November, however we will be accepting applications on a rolling basis so we'd encourage you to get in touch asap if you are interested
Charity People actively promotes equality, diversity, and inclusion. We match charity needs with the skills and experience of candidates, irrespective of age, disability (including hidden disabilities), gender, gender identity, marriage and civil partnership, pregnancy and maternity, race, religion or belief, or sexual orientation. We do this because we know greater diversity will lead to even greater results for the charities we work with.
Work with us - be our next Library Manager in Kingswood
Our current Library Manager for Share Bristol Kingswood has been promoted to Share Bristol Development Manager, so we are looking for a motivated and organised people-person to be our new lead in Kingswood.
Job title Library Manager (Kingswood)
Reports to: Development Manager
Based from: Share Bristol Kingswood, 1-5 High St, Kingswood, BS15 4AA.
Work pattern: £12.75 per hour, around 15 hours a week – some flexibility for the right candidate.
Contract: Permanent
If you’re passionate about sustainability and our local communities, love working with people and things, can find your way around a sander and a spreadsheet, and want to work part-time for a local charity, then we’ve got a really lovely job for you.
We’re looking for someone to start as soon as practical, and work around 15 hours a week. The working hours will be mainly around when we are open for lending sessions, and will include some Saturday shifts (9.30am to 3pm). The pay is £12.75 on commencement, and you benefit from free membership of Share Bristol, so you can borrow whatever you want, whenever you want for free!
We look forward to hearing from you!
Closing date: 9am on Monday 2nd December 2024.
Interested?
If you would like to find out more, please click the apply button. You will be directed to our website to complete your application for this position.
Please note: The successful candidate must have the legal right to work in the UK and will be required to have a Basic DBS.
No agencies please.
The NSPCC's mission is to end cruelty to children in UK. To carry out its charitable work and achieve its strategic objectives, the NSPCC must communicate efficiently and effectively with the maximum possible impact,relevance, and emotional resonance to engage all key audiences including supporters, professionals, serviceusers, volunteers, and the public across a variety of offline and online channels.
The purpose of the Brand and Content team is to create the most compelling, relevant content and communications for our audiences - informed by channel and creative expertise - to help prevent child abuse.
Our key focus is to:
·Lead the development of the organisation's brand and content strategy
·Tell a clear and inspiring story of what we do and the impact we have as a charity
·Develop, deliver, and optimise content for our audiences across our owned channels
The Brand and Content team is made up of creatives, digital and social content makers, producers, and project managers. We are responsible for creating marketing identities, concepts, materials, and campaigns across all channelsand for all audiences.
Job purpose
The role of Junior Creative Project Manager is integral to the day to day running and delivery of projects and therelationship management between commissioning teams across the organisation, our in-house creatives, andour external suppliers.
·Contribute to the Communication function's purpose of ensuring that all content and communications areof an appropriate high standard, consistent with NSPCC's brand and key messages.
·Manage and deliver the production of a range of creative content and communications materialsfor campaigns, partnerships, and events across all channels and platforms.
·Manage key client relationships across the organisation - ensuring work meets the expectations set out inthe original client brief and support the creative team in providing clear and persuasive rationale for concepts and creative execution.
·Help deliver the agreed Brand and Content team strategy, plans and standards.
Key relationships - Internal
·Reports to Senior Creative Project Manager
·Works closely with other members of the Creative Project Management team, and wider Brand & Content department
·Works closely with colleagues from the Communications directorate and other teams across the organisation
Key relationships - External
·Liaison with creative freelancers as appropriate
Main duties and responsibilities
·Manage creative production to ensure high quality work is delivered on time and to budget through internal and external services
·Oversee the day-to-day production of several projects
·Engage with stakeholders and commissioners to build strong relationships and manage expectations throughout project lifecycle
·Facilitate project meetings; briefings, stand ups, wash ups
·Define project objectives into actionable creative tasks
·Create and maintain project schedules, problem-solving any deviations
·Encourage best practice and look for opportunities to optimise ways of working
Responsibilities for all Staff within the Communications directorate
·A commitment to safeguard and promote the welfare of children and young people
·To actively participate in regular department and team meetings, contributing to strategy, discussions and decisions which will be beneficial to NSPCC's communications activities.
·To maintain an awareness of own and others' Health and Safety and comply with the NSPCC's Healthand Safety policy and procedures.
·To take personal responsibility for keeping up to date with NSPCC work to end cruelty to children,including securing updates on project and service developments and general NSPCC news.
Person specification
·You have excellent communication skills and are confident managing stakeholders, commissioners, and external suppliers
·You are proactive and think ahead, asking the right questions along the way
·You are a problem solver and know how to navigate a challenge
·Great attention to detail and organisation skills
·Exceptional time management and know how to drive a project forward
·You are adaptable and keep calm when things don't quite go as planned
·You can manage several projects simultaneously
·You love collaborating on creative projects and like to keep up to date on creative developments
Safer Recruitment
As an organisation, we are committed to creating and fostering a culture that promotes safeguarding and the welfare of all children and adults at risk.
Our safer recruitment practices support this by ensuring that there is a consistent and thorough process ofobtaining, collating, analysing and evaluating information from and about candidates to ensure that all persons appointed are suitable to work with our children and adults.
The recruitment and selection of our people will be conducted in a professional, timely and responsive manner and incompliance with current employment legislation, and relevant safeguarding legislation and statutory guidance.
Our principles:
Always seek to recruit the best candidate for the role based on merit including their skills, experience, motivation andcompetencies. Our robust recruitment and selection process should ensure the identification of the person bestsuited to the role and the organisation.
•Committed to diversity and equality of opportunity and will interview all applicants (internal and external)who self-declare at application as having a disability and who meet the minimum requirements in the person specification of the vacancy they are applying for.
•We will make reasonable adjustments at all stages of the recruitment process in order to enable successfulcandidates who declare disabilities to start working or volunteering their time with us.
•Any current member of staff or volunteer who wishes to apply for vacancies and is suitably qualified will be considered and addressed fairly and objectively based on their merit.
•As an organisation committed to safeguarding, we will ensure all under 18's joining the organisation willhave ongoing risk assessments to ensure their role and activities are safe and appropriate.
•All documentation relating to candidates will be treated confidentially in accordance with the GDPR legislation.
Do you have project management experience within the charity sector? Are you passionate about making a difference?
Join our small & friendly team at Samaritans as Events Fundraising Project Manager to develop and deliver our annual Streaming & Gaming fundraising programme.
Fixed term contract until 31 July 2025 (with the possibility to extend)
Full time hours (35 hours per week)
Salary of £42,000- £44,500 per annum plus benefits
We are passionate about flexible working, talk to us about your preferences
Hybrid working: Linked to Ewell, Surrey office. A blend of working from home, the Ewell office and other locations for team meetings.
In-person working: Meeting in person is something we value. Mandated in-person meetings will be in place from Jan 2025. This is around 2 days per month and further information can be found on our careers website.
Key responsibilities
Project manage annual programme of Streaming & Gaming fundraising campaigns.
Build and deliver exceptional supporter experiences to maximise supporter's potential to raise money and awareness for Samaritans.
Develop an innovative strategy to support the growth of Streaming & Gaming based on insight and best practice, maximising the halo effect from large influencer led campaigns.
About you
We are looking for a people person with the ability to lead and deliver a community fundraising programme with a focus on Streaming & Gaming. You’ll lead on strategy development, campaign creation, creating engaging content and communications to deliver a ‘best in class’ stewardship programme that enables supporters to maximise their fundraising and build lasting relationship with Samaritans.
To be successful in this role, you’ll need:
- Demonstrable project management experience, managing multiple stakeholders and establishing effective ways of working
- Experience of delivering marketing plans
- Experience of delivering great supporter journeys
- Budget management experience
- IT proficient and able to use data to track and report on key project measures
- Excellent verbal, written skills, and presentation skills
- Organised and attention to detail
- Knowledge and/or experience of streaming & gaming
If you’re looking for a new opportunity or a chance to learn new skills in a fast-paced fundraising environment, please consider applying. A full outline of the opportunity and what you’ll need to bring to the team is provided in theJob Description here
What’s in it for you – our benefits
So, you want to work for us? Good choice. We like it here too. We offer competitive salaries, flexible and hybrid working to suit your needs, family-friendly policies, 28 days annual leave inclusive of wellbeing days and a matched pension contribution up to 5%. You’ll have a structured induction and ongoing projects, secondments & learning opportunities. We also have colleague-led affinity groups made up of people with shared identities.
Your health and wellbeing is our priority. We have a staff community of Mental Health First Aiders, a Health Cash Plan and an Employee Assistance Programme. You’ll have free subscriptions to Headspace (your personal guide to mindfulness, sleep, focus, movement, and more) & Perkbox (an employee benefits platform with online exercise classes). That’s not all. We listen to your ideas and have staff forum and social committee networks.
Being Inclusive:
We recognise the enormous benefits and the social justice imperatives of ensuring diversity at every level of our organisation. Samaritans is wholly committed to inclusion and diversity and to building a culture and environment where everyone is appreciated for the unique person they are. To ensure Samaritans is representative of those we support and who support us, we particularly welcome applications from Disabled, BAME and LGBTQ+ candidates, as these people are under-represented at Samaritans.
Application:
If this role sounds like the opportunity for you, please apply. You’ll be asked to upload your CV and cover letter tailored around your motivations for applying and your skills and experience in relation to the job. This role will close for applications at 9 am on 6th Dec 2024. Video interviews will take place week commencing 9th December 2024. There will be only one stage in our recruitment process.
The client requests no contact from agencies or media sales.
Data Insight Officer
£26,813.56pa (FTE)
37.5 hours per week
About us:
At Bluebell Wood Children’s Hospice, we care for children and young people whose lives are just too short. Our aim is to reach every family that needs our help and to offer them the very best choice of care. Did you know that every year we need to raise £6.5m to keep our doors open and only around 16% of our income comes from government sources, the rest has to be raised through fundraising activity.
Our services include short overnight stays and community breaks at home or in the hospice. We also support the whole family from diagnosis with our multi-disciplinary Family Support team who provide counselling, sibling support groups, music therapy and much more. Our care team support these families in our modern, purpose-built building. All our rooms bedrooms have a homely feel. We have a sensory room, spa pool, cinema room and six acres of gardens.
We support families from a large geographical area, including South Yorkshire, North Nottinghamshire, North Derbyshire and parts of North Lincolnshire. The hospice is easily accessible from Barnsley, Rotherham, Doncaster, Sheffield and North Notts. We have free secure on-site parking for families and staff to use.
The role:
Are you passionate about using data to drive strategic decisions and make a real difference? Join our team as a Data Insight Officer!
At Bluebell Wood Children’s Hospice, we’re committed to making a meaningful impact, and data plays a critical role in achieving our ambitious goals. We’re looking for a Data Insight Officer to support our Income Generation team by providing data-driven insights, helping us optimise our fundraising and marketing efforts, and identifying opportunities for growth.
As the Data Insight Officer, you will:
· Analyse donor data to identify trends, patterns, and income-generation opportunities.
· Provide actionable insights to inform fundraising strategies and campaigns.
· Develop and maintain dashboards and reports to monitor key performance indicators (KPIs).
· Generating income by collaborating with fundraising teams to design and evaluate initiatives.
· Manage and maintain the integrity of our CRM system (Donorflex), ensuring accurate data segmentation for targeted campaigns.
· Conduct market research to benchmark against industry standards and inform strategic planning.
· Prepare and present detailed reports and insights to senior management and board members.
What We’re Looking For:
Essential:
· Minimum 1 year of experience in data analysis, preferably within a fundraising or marketing environment.
· Proficiency in data analysis software and tools (e.g., Excel, SQL).
· Experience working with CRM systems (e.g., Donorflex, Raiser’s Edge) and data visualisation tools (e.g. Tableau, Power BI).
· Strong analytical and problem-solving skills with the ability to interpret complex data sets.
· Excellent written and verbal communication skills.
· Strong organisational skills and attention to detail.
Desirable:
· Experience working within the charity or nonprofit sector.
· Familiarity with SEO strategies to support marketing and fundraising campaigns.
· Advanced knowledge of data visualisation and reporting tools.
Why Work With Us?
At Bluebell Wood Children’s Hospice, you’ll be part of a passionate team dedicated to making a positive impact. We offer a supportive work environment where your insights can directly influence our success. In addition to making a difference, we offer opportunities for professional development, flexible working arrangements, and the chance to be part of a mission-driven organisation.
We can offer the following benefits:
· 33 days’ annual leave with the option to buy and sell
· Sick pay
· Health Care Cash Back Scheme
· Free counselling sessions
· Enhanced maternity pay
· Enhanced paternity pay
· Enhanced parental bereavement leave
· Compassionate leave
· Salary sacrifice scheme
· Training & Development
· Investment in your wellbeing
· Volunteering & shadowing days
· Free parking on main site
· Free drinks and subsidised meals
· Time off in lieu
· Uniform
· Eligible for NHS Blue Light Card
· Eligible for The Company Shop
How to apply:
If you think you have what we are looking for, follow the link to our website where you can download and complete an application form.
Closing date: 2nd December 2024
Interviews: 11th December 2024
previous applicants need not apply
We’re here to help every family who needs us make the most amazing memories
The client requests no contact from agencies or media sales.