Business Support And Digital Lead Jobs in Victoria, Greater London
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
We are recruiting a Communications Officer to join our team, helping us plan and deliver a full programme of engagement opportunities for our 60th anniversary year; drive membership of the charity and recruit volunteers; and deepen engagement with the cause across multiple audiences and touchpoints.
We're looking for someone who will embody our values of being Attentive, Ambitious, Achievers and will bring all their communications experience to the organisation at an exciting and busy time.
About us
Carers UK’s vision is to create a society that recognises, values and supports carers. As the leading national charity for unpaid carers, we exist to make life better for carers, however caring affects them. Our support, advice, information and campaigning work are now needed more than ever, as unpaid carers are providing more and more care, adversely impacting on their own health and wellbeing.
About the role
The Communications Officer has a key role to play in planning and delivering communications to key stakeholders including carers, members, supporters, volunteers, partner organisations, and staff. The post holder will write, edit, co-ordinate and publish content across various channels, including the website, social media, digital, print and through integrated communications and marketing campaigns.
The Communications Officer will deliver consistent messaging, including across all nations, appropriate for audience and channel, that helps build awareness of, and connection to, Carers UK.
Diversity and inclusion
Carers UK is committed to becoming a diverse and truly inclusive organisation. We strive to create a workplace where our colleagues and volunteers can truly be themselves and feel like they belong and constantly seek to ensure all voices are heard.
To embrace this culture of diversity, our employee and volunteer recruitment should reflect our stakeholders and the society that we serve and support, regardless of age, race, gender, sexual orientation, physical abilities, disabilities or religious practices. We value individual diversity and are actively building diverse teams here at Carers UK and value our colleagues from a wide range of backgrounds.
As a membership charity for carers, we particularly seek employees and volunteers with a real understanding of the issues faced by carers. Reasonable adjustments can be made to the process and role dependent on the needs of the applicant.
At Carers UK we want our application process to be as accessible as possible. If you need any adjustments to apply please email the recruitment team to discuss.
The closing date for applications is 5pm, Thursday 24 October 2024
Carers UK anonymises all applications prior to shortlisting.
Carers UK reserves the right to appoint at any stage, should an outstanding candidate emerge.
Carers UK are actively interviewing as we receive applications.
Carers UK may carry out online and social media checks as well as seek references before a formal offer is made.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Do you have a passion for fundraising and developing relationships?
We have a fantastic new opportunity to join the Communities Team as an External Funding Specialist at Sovereign Network Group.
You'll be based out of our Wembley office with some travel in and around the local area and to our other office locations. The role will combine both home and office working to ensure a positive work/life balance.
About Sovereign Network Group (SNG)
It's an exciting time to join us as Sovereign have joined forces with Network Homes to form SNG (Sovereign Network Group). Together we provide over 84,000 homes and invest in communities across London and the South of England – our purpose being to provide quality affordable homes and places that people love for generations. We are creating a Community Foundation, investing £100 million into communities over the next 10 years.
The Role
Reporting into the Funding and Innovation Manager you will support the delivery of our fundraising strategy and secure external funding into SNG communities and to charities we work with.
Key Responsibilities
- To support the Fundraising and Innovation Manager to deliver our fundraising strategy.
- To secure external funding to benefit SNG communities and customer facing teams around the following themes: Financial & Digital Inclusion, Employment and Training, Community Action and Engagement.
- Lead projects, bids and programmes that bring in external funding to SNG communities and to charities benefiting SNG communities.
- Innovate by supporting the testing and piloting of new programmes and partnerships and identify opportunities to the Head of Partnerships and Funding.
- Build and maintain excellent relationships with stakeholders, including funders, businesses, local authorities and national agencies.
- Support the implementation of governance oversight for fundraising and systems and processes.
What we are looking for
You should have demonstrable experience in a similar role or have knowledge within fundraising and partnerships. We're also looking for:
- Experience in previous roles of securing external funding via bid writing, public sector tenders and contracts, Trusts and Foundations and corporates.
- Excellent communication and interpersonal skills.
- Persuasive writing and storytelling skills.
- Strong innovation mindset.
- Confident with budget management and financial systems.
What you'll receive from us
We have some fantastic benefits on offer at SNG, including:
- £450 flex-pot annually, discounted shopping & cycling scheme
- 25 Days Holiday + Bank Holidays (with an extra day every year up to 30 days)
- Company pension scheme matched up to 12%, life cover at 4x your salary
- Flexible working - we're committed to giving people flexibility as widely as possible
- Options for private medical insurance, dental insurance & critical illness cover
At Sovereign Network Group, we are passionate about inclusion for all and creating a workplace where everyone can thrive. We are committed to our Equality Diversity and Inclusion strategy and believe that you can truly be yourself at SNG. Take a look at our careers site to learn more about us and our values.
This is a great opportunity to join the team as we progress through an exciting period of change. What we do makes a real difference to people's lives and by joining us you can share the satisfaction of doing something that really matters.
The client requests no contact from agencies or media sales.
Service Delivery Manager
Role: Service Delivery Manager
Hours: 30 or 37.5hours per week (4 or 5 days per week)
Location: Homebased within the UK with a requirement to travel to occasional meetings, mostly held in London and / or supporting events
Reporting to: Director of Partnerships and Programmes
Benefits: Flexible working arrangements, 28 days of annual leave (FTE pro rata for part-time) + 1 day for your birthday, pension scheme and Employee Assistance Programme
Key relationships: Managing relationships with key partners and volunteers.
Salary: £31,000 per annum FTE ( pro rata for part-time)
Contract: Permanent
About Overcoming MS
Are you an experienced Service Delivery Manager with a strong foundation and knowledge of project management, ready to make a meaningful impact at the world's leading multiple sclerosis healthy lifestyle charity? We are seeking a motivated and experienced Service Delivery Manager to help us expand our world-class support services and empower an engaged global MS community.
In this role, you will help lead the delivery of two key strategic objectives:
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Providing world-class information, tools, and support to those affected by MS.
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Growing a collaborative, knowledgeable, passionate, and sustainable team of facilitators, volunteers, and community members.
Join us in our ambition to support and empower people living with multiple sclerosis. Your expertise and passion can help people to live well with MS.
At Overcoming MS, we are here for everyone with MS who wants to take control of their health and wellbeing. We provide clear, practical actions for people to take and a supportive community to help people living with MS. The Overcoming MS Program uses substantial scientific evidence to show how lifestyle choices, alongside medication, benefit physical and mental health.
Knowing people with MS can reduce their risk of disease progression through lifestyle choices gives hope to us all. Our vision is a world in which living a full and healthy life with MS is possible for everyone.
Once people with MS know about the potential impact of a healthy lifestyle, they need to feel that the information is coming from a reliable source, to believe in it and adopt the key changes. The Overcoming MS Program is based on broad-based, high-quality scientific evidence, and lifestyle is an area that has growing interest and development.
About the role
Purpose: We’re recruiting for a motivated and experienced Service Delivery Manager to expand our offer of support to motivate and empower an engaged global MS community. With strong knowledge and experience of managing projects and the ability design, shape and implement services.
You will be responsible for the design, delivery, and continuous improvement of products and services. Due to the growth of our services and levels of support, we are in a position to employ an additional Service Delivery Manager which will allow the successful candidate to benefit from the peer support of team members, as well as make the position their own, playing to their strengths.
Key Responsibilities:
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Service Design and Improvement: Leading on the design, development and improvement of products and services in line with the charity’s strategic objectives, using insight and data to shape your thinking.
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Project Planning: Taking the lead for the planning and delivery of in-person and digital events, products and services which include residential retreats, online courses, and webinars.
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Community Growth: Seeking out opportunities and nurturing relationships to grow our community to increase our reach and deliver more, through collaboration and increasing our knowledge base. Build and expand our pool of Volunteers and Experts, being responsive to the needs of our community.
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Management of Volunteers and Trainee Facilitators: Nurture and support the development of Trainee Facilitators and Volunteers including Ambassadors ensuring policies, processes and frameworks are fit for purpose.
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Stakeholder Engagement and Communication: Serve as the primary point of contact for key stakeholders. Driving engagement and maintaining positive relationships with our Expert Advisors, Volunteer Facilitators and community members.
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Innovation: Scoping out new opportunities, designing frameworks and processes and ensuring resources are carefully managed to achieve impact and implement improvements as necessary.
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Monitoring and Evaluation: Ensuring our products and services meet quality standards and align with our community’s expectations. Ensuring that products, services and courses include evaluation techniques to measure impact including both quantitative and qualitative feedback from participants.
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Financially conscious: Ensuring charity activities are delivered in the most cost-effective way, seeking out opportunities to generate income / contributions from an engaged community, working with the Fundraising team.
About you
Project management skills
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Minimum of 2 years practical project management experience / service design and delivery
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Expertise in using and implementing relevant project management methodologies and tools.
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Ability to proactively mitigate risks and overcome barriers to implementing solutions.
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Confident in using monitoring and evaluation tools to ensure products and services are continuously improved.
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Project management qualification such as Prince2 or Agile or similar qualification is desirable
Strong interpersonal skills
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Experience of managing volunteers and working collaboratively with communities.
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Excellent communication skills, energetic and passionate.
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Demonstrable track record of building lasting professional relationships in person and online.
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Strong listening and communication skills, both verbally and in writing and to disseminate information in an easily understood and appropriate format.
High work quality and passion for innovation
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Excellent eye for detail, works to deliver high-quality work.
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A passion for innovation, an open mind, and a willingness to learn and grow.
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Thrives as a team player but are able to work on your own initiative, with minimal supervision.
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A proactive approach to your work and are able to identify opportunities and solutions.
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Excellent organisational, planning, prioritisation and time management skills with an ability to work to deadlines and change priorities when needed.
Charity interest
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Experience of working within a charity and understanding of the charity sector is key.
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Motivated by helping others
Working location and hours
You are comfortable working remotely within the UK, as part of a small team, and happy to travel occasionally to London and other locations for meetings and to support events such as Residential Retreats and some out of hours work such as evening webinars.
You have a clean driving licence and have access to a vehicle to use for business purposes.
What can we offer you?
Our staff benefits include:
• 28 days annual leave (FTE - pro rata for part-time) plus a day off for your birthday and bank holidays
• Flexible working
• Remote working
• Pension
• Employee Assistance Programme
How to apply
Please send your CV and a covering letter by the 22nd of October.
In your covering letter, please let us know:
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Your motivation for applying for the role
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Your preference for a 4 or 5-day week
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Your notice period
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Your current location.
Please respond ASAP, as we will start screening candidates as soon as we receive applications.
We are an equal opportunities employer, committed to diversity and inclusion in the workplace. We make hiring decisions based on merit. If you fill most or all the requirements, please apply.
No agency contact, please.
Key Dates
1st stage interviews to be held remotely on the 6th / 7th November.
2nd stage interviews to be held on the 12th of November (this might be in person or remote, TBC)
The client requests no contact from agencies or media sales.
Salary: £24,303 (£40,505 pro-rated)
Hours: 22.5 (3 days) per week
Location: Remote working with ability to come to London for meetings
Duration of contract: Fixed term for a year
Closing date for applications: Sunday Oct 27th at 11:59 pm
Skills Testing: W/C 28th October 2024 (if this date will not be possible for you, please let us know when you submit your application; the skills test will focus on writing and budgeting)
Interviews to be held on: W/C 4th November 2024 (Online)
Reporting to: Partnerships & Communications Lead, line/project manager
Start date: As soon as possible
We're looking to recruit a part-time Partnerships Coordinator. If you have a background in fundraising, strong written and verbal communication skills, enjoy building and maintaining relationships, and have a passion for migrant and sanctuary seeker rights, this might be your next job!
Responsibilities:
The Partnerships Coordinator will work closely with the Partnerships & Communications Lead and share some responsibilities. You duties will include:
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Grant Writing: Write compelling grant applications, funding proposals, and update reports to secure funding from various sources, including trusts, liveries, and corporate foundations.
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Research: Identify and research a pipeline of realistic funding opportunities.
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Donor Relations: Develop and maintain strong relationships with existing donors and prospects, ensuring their continued support and engagement with EFA's work.
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Fundraising Strategy: Contribute to the development and implementation of EFA's fundraising strategy. Support on diversifying our income streams, focusing on other areas of fundraising such as statutory, corporate giving, individual giving, membership, and events.
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Collaboration: Liaise closely with the Partnerships and Communications Lead, Hub Leads and Project Managers to plan and develop strong funding proposals that align with EFA's strategic objectives.
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Database Management: Maintain accurate records of donors, grants, and funding opportunities on Donorfy. Communicate effectively with the finance team.
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Monitoring and Evaluation: Help to monitor and evaluate the outputs and outcomes of our projects, and maintain accurate records of grant conditions.
Qualities:
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Attention to detail and ability to manage multiple tasks and deadlines effectively.
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Excellent written and verbal communication skills, capable of building and maintaining strong relationships with donors, partners, and colleagues.
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A genuine interest in EFA's mission and a positive, can-do attitude.
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Dedicated to achieving measurable outcomes and meeting fundraising targets.
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Ability to work collaboratively with colleagues and motivate team members to achieve shared goals.
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Strong analytical skills and the ability to identify and address challenges effectively.
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Committed to creating a diverse and inclusive work environment that values different perspectives and experiences.
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Passionate about social justice and committed to creating a more equitable world.
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Ability to thrive in a dynamic environment, adapting to changing priorities and challenges.
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Open to working in a flat, non-hierarchical structure and fostering a collaborative team culture.
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Aligned with EFA's core values and principles values and principles.
About EFA
English for Action provides free, participatory, and empowering English for Speakers of Other Languages (ESOL) classes for migrants in London. Our classes are spaces to build community and support students to organise collectively around issues like employment and housing rights. Our work currently supports around 400 adult migrants across London. We’ve become a national centre of good practice for a radical participatory approach to ESOL, informed by the work of Paulo Freire, and we share this approach through training, research and partnerships.
Organisation: We are a staff team of 8 people supported by a larger team of volunteers and 9 trustees. EFA promotes shared leadership and collaboration and we aim for our organisational structure to reflect this. In the last 4 years we’ve transitioned away from having a CEO to an executive team to oversee operations and decision-making. As a charity, ultimate responsibility for, and control of, the organisation lies with the Board of Trustees.
Fundraising at EFA: We have one permanent fundraiser at EFA, who works two days per week on this area of work. The majority of EFA’s funding comes from charitable trusts and foundations but we are also funded directly by some of our partner institutions to provide courses for their members. We receive some local authority/EU funding as well. We raise additional funds through individual giving, corporate relationships and earned income. We are keen to explore new areas of fundraising and/or develop some of our less well established income streams.
EFA employee benefits include:
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Pension scheme with employer matched contribution, currently at 6%.
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Pay rises in line with inflation wherever possible (we have a flat pay structure).
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Tech and cycle scheme.
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Flexible working possible based on your needs.
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Continuous Personal Development actively encouraged and training opportunities explored.
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Enhanced annual leave: starts with 24 days per annum pro rata, rising to 32 days per annum pro rata plus Bank Holidays (pro-rata for part-time hours) after probation, with some restrictions on when holidays must be taken.
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Full entitlement to days off for sickness (including mental ill-health), compassionate leave, bereavement leave, and parental leave.
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Enhanced maternity/paternity/adoption/shared parental leave pay.
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Enhanced sick pay.
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Collaborative decision making on organisational strategy and practice.
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Working within an organisation that makes a huge difference in communities across London and the UK.
Equal opportunities
EFA strives to apply equal opportunities principles both in its recruitment and in its work. We oppose all forms of unlawful or lawful discrimination on the grounds of colour, race, nationality, ethnic or national origin, gender, sexuality, marital status, religion, age or disability.
The successful candidate will be selected purely on the basis of how well they fit the person specification, as judged by their application materials and their interview.
We would particularly like to encourage applications from people of colour / black or brown people, who are currently underrepresented in EFA (as well as the non-profit sector as a whole). As an organisation which works with migrant ESOL learners, we also particularly welcome applications from people who have experienced moving to the UK, people who have learnt ESOL before and people who have English as an additional language.
Where two or more candidates are judged to be of equal merit, priority may be given to a candidate who belongs to a less well-represented group.
Learning language, making change - supporting migrant communities to learn English and take action for equality and social justice.
The client requests no contact from agencies or media sales.
Corporate Partnerships Account Manager
Home based, remote working
£39,000 pa plus excellent benefits
35 hours per week
As the Corporate Partnerships Account Manager you will:
1. Account manage and build strong relationships with a portfolio of Corporate Partners with current value of four and five figures
2. Manage a range consultancy relationships from kick off to project completion, working with colleagues across the charity
3. Use your knowledge and experience to improve our ways of working to help us build better, more impactful relationships with our corporate partners
4. Work with colleagues across fundraising to identify and develop new opportunities to engage corporate partners through products and events
This role is great development opportunity for someone with corporate partnerships and/or account management experience. You know what it takes to make a partnership a success and are looking to take the lead across your own portfolio of partners.
You are experienced in writing persuasively for a range of audiences. You are also a confident communicator, with the ability to lead meetings with senior stakeholders or present to a room full of people.
You are comfortable collaborating across teams, with experience of bringing people together to solve a problem or achieve a goal. You’ll be comfortable working to your own initiative and taking the lead on projects and relationships.
We are RNID: the national charity supporting the 18 million people in the UK who are deaf, have hearing loss or tinnitus.
Together, we will end the discrimination faced by our communities, help people hear better now and fund world-class research to restore hearing and silence tinnitus.
We work with our communities and partners across industry, government, charity, education and more to change life for the better.
RNID has a proud history and big ambitions. We’re focused on making the greatest impact possible across the whole of the UK. We champion the latest technology and the opportunities it brings. We also know the value of a friendly face in local communities to support people where they need it most.
We champion the value of difference and equality and celebrate our diverse and inclusive workforce. We actively encourage applications from eligible candidates from BAME backgrounds or who are deaf or hard of hearing. With almost 20% of our employees having a disability we proudly hold Disability Confident Leader status and guarantee an interview for disabled applicants meeting the minimum essential criteria.
Closing date: 27 October 2024.
Interview date: 6 and 7 November 2024.
Supporting people who are deaf, have hearing loss or tinnitus
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Patron Fundraising Executive
Location: Head Office (Regents Park, NW1 4RY)
Department: Fundraising
Salary: £36,750 per annum
Vacancy Type: Permanent
Business Area: Enabling Functions and Professional Services
Purpose of the role
ZSL’s Patron Executive will maximise fundraising revenue for ZSL through our Patron programme and will drive forward our wider mid-value donation portfolio. The postholder will be responsible for the recruitment, cultivation and engagement of our Patrons, underpinning strategic areas of delivery and generating essential income. The Patron programme is currently under review, and the postholder will support and lead on the review and will launch the new strategy and programme
Key responsibilities:
- Lead on the management of the Patron programme and mid-value donor portfolio.
- Will manage the day-to-day delivery of the Patron programme including coordinating the renewals process and responding to enquiries.
- Develop and deliver the recruitment to the Patronage programme, effectively promoting the programme across a range of audiences. Work with colleagues to identify and recruit prospects to the programme and deliver retention activity to uplift individuals to Patronage
- Develop and deliver the retention programme for Patrons, collaborating with colleagues on stewardship and cultivation plans including a programme of communications and engagements, including events.
- Support the Senior Philanthropy Manager and Development Director to increase income and develop other fundraising opportunities.
About You
- Experience in fundraising and donor development in the charity or cultural sector, or in membership engagement.
- Experience in maintaining a network of contacts through stewardship, cultivation and donor management
- Experience in supporter retention which may include events and communications
- Knowledge of fundraising regulations and best practice including Gift Aid and GDPR
- Excellent interpersonal, communication and presentation skills
- Proficiency in using MS office suite and presentation software.
- Numeracy skills to work with budgets and financial reporting
- A positive and enabling attitude and a pro-active, creative approach to problem-solving
- Ability to think creatively with strong influencing skills
About Us
We’re ZSL, an international conservation charity. Through our unrivalled animal experts in our two zoos (London Zoo and Whipsnade Zoo), the work of our pioneering scientists, our dedicated conservationists, our purpose is to inspire, inform and empower people to stop wild animals going extinct. Our vision is a world where wildlife thrives and we’re working every day to achieve this. From investigating the health threats facing animals, to helping people and wildlife live alongside each other, we are committed to bringing wildlife back from the brink of extinction.
What do we offer?
At ZSL, we are proud of our approach to employee benefits. Our benefits include:
- Our vision and purpose - you’ll work alongside colleagues who are passionate about science-led conservation, knowing that you will help us to inspire, inform and empower people to stop wildlife going extinct
- Pension scheme - we offer a generous pension scheme with up to 12% contributory pension
- Flexible working – talk to us about your flexible working requirements and we will do everything we can to make sure you work in a way that suits you
- Holidays – 25 days annual leave allowance, plus UK bank holidays
- Wellbeing – access to a blended programme of wellbeing initiatives, including confidential access to our 24/7 Employee Assistance Programme
- Life assurance – eligible employees will be enrolled in ZSL’s life assurance scheme from their first day
- Complimentary tickets – annual allocation of Whipsnade Zoo and London Zoo tickets, with a 30% discount in online and retail shops
- Cycle2Work - our cycle to work scheme enables you to lease a bicycle
- Season ticket loan - we offer an interest free loan for eligibly London-based employees to buy a season ticket for travel between home and work
- Family friendly policies – we offer enhanced maternity, paternity, and adoption packages
Closing date: Sunday 3rd November 2024
NB: We reserve the right to close our advertisement early or extend the advertising date until a suitable candidate has been found.
Interested?
If you would like to apply and find out more about this position, please click the apply button to be directed to our website.
This role is subject to standard pre-employment checks, including the candidate's right to work in the UK.
We strongly encourage applications from all backgrounds and celebrate the value of having a team of employees with diverse skills, experiences, and heritage. We are committed to ensuring our teams can bring their authentic selves to work without fear of discrimination. ZSL has active equality networks for our staff with lived experience and those who provide active allyship in Race and Culture, Team Pride, Disability Network, and Menopause Network, complemented by our strategic EDI Steering Group.
No agencies please.
Our Head of Membership Services will lead the development and implementation of an ambitious membership strategy and engagement plan, ensuring our offer remains competitive and meaningful, meets our members’ needs, and is responsive to feedback.
In this senior management role, you will be responsible for strategic and operational leadership of the membership team, ensuring that members have a positive and engaging experience, that their voices and interests are heard within RCEW, and their interests represented in decision-making.
You will lead on supporting our members to work within the framework of the Rape Crisis National Service Standards (2024), producing and updating guidance and information as necessary and facilitate the sharing of best practice through peer support spaces.
We require the post holder to be female - Genuine Occupational Requirement (GOR), Schedule 9 (Work; Exceptions), Part 1 (Occupational Requirements), of the Equality Act (2010) applies. RCEW and local Rape Crisis Centres provide space where women and children who have experienced sexual violence and abuse are supported and can access services.
The client requests no contact from agencies or media sales.
Global Fund for Children (GFC) works to build a world where all children and youth are safe, strong, and valued.
Join us in our mission to power the potential of young people.
We partner with innovative, locally-led organisations, helping them deepen their impact and build their capacity for social change. By pairing flexible funding with targeted capacity development support, we help our partners grow stronger and more responsive to challenges on the ground.
Over the last thirty years, we have invested more than $60 million in over 1000 community-based organisations around the world. Our work advances the rights of children and youth across four focus areas: education, gender equity, youth empowerment, and freedom from violence and exploitation.
As the Development Officer for Strategic Partnerships, you will join a multinational team of caring and committed individuals who believe in investing in bold ideas to help grassroots organisations deepen their impact and advocate for children’s rights.
We value courage, excellence, learning, partnership, and inclusion, as well as kindness and passion. Our partners’ visions for change inspire all we do. Feedback and learning inspire us to do better, and we strive to be youth centered.
What is the role?
Are you a Partnerships and Fundraising professional, passionate about the potential of children and young people?
Global Fund for Children is looking for a Development Officer to join our global Strategic Partnerships Team in an exciting new UK-based role. Your main responsibility will be to help steward our active relationships with donors and supporters around the world, manage delivery of key grant outputs, and build relationships with philanthropic funders and foundations.
This role will require engagement with our global staff team, alongside senior leadership and key stakeholders, and our expansive network of community partners around the world. You’ll help to develop strategies that build our relationships with key donors, ensuring all our reporting output is of a consistently high quality. This role will have a truly global reach with a primary focus on supporting programming and donor relationships for our work in the UK, Europe and Africa.
You will be passionate about maintaining the quality and performance of all our outputs to donors and supporters, and have a track record of being highly organized, an ability to manage multiple priorities and an ability to work to a deadline, to ensure we achieve our ambitious goals and objectives.
You will be just one part of a growing and extremely ambitious and successful Development, Marketing and Communications (DMC) team based in the UK, US, and around the world. You will play an important part in the successful implementation of projects with our staff team based in more than 20 countries globally – including colleagues from Programs, Finance, Learning & Evaluation, and Safeguarding.
What will you be doing?
• Manage the global calendar of donor deliverables for the Development team
• Consistently create and deliver compelling reports and other donor deliverables, according to our grant agreements, including collecting data, writing content, reviewing financial information, and ensuring compliance details.
• Work collaboratively across the Development team, engaging with key stakeholders, to deliver on strategic goals and KPIs.
• Liaise with Program and Finance colleagues to share grant requirements and reporting expectations, build reports and deliver high -quality stewardship items.
• Work alongside the team to keep an accurate record of donor relationships in Salesforce, including stakeholder information, notes from meetings, reporting and submission deadlines, and correspondence with donor staff
• Build and develop new relationships with prospective foundation donors and foundation fundraising strategy in collaboration with Senior Manager and Vice President for Strategic Partnerships
• Represent the organisation, both internally and externally where opportunities arise, including donor visits, public events, and partner convenings
• Keep abreast and keep the wider team updated of best practices and trends in the philanthropy sector, scoping out strategic opportunities to help us engage new prospective donors
• Contribute to the development of a strong values-based team culture across different countries, areas and streams of work
What are your experience and skills?
Our ideal Development Officer for Strategic Partnerships will have:
• Outstanding organizational skills, including ability to plan, prioritize and manage a varied workload to meet deadlines
• Excellent writing skills, including development of compelling communications to engage donors and prospects
• Strong interpersonal, influencing and relationship building skills with the ability to work across teams and build strong internal and external networks
• Passion for supporting and developing people to achieve their potential
• Experience working in a hybrid setting across a variety of time zones, and the confidence and the ability to work with minimal supervision in a busy team.
• Experience working with a development/fundraising team to deliver financial goals or partnership deliverables.
• An understanding of the funder and wider philanthropy system in the UK, US, and/or globally
• Appreciation for working with community-based organisations towards a shared goal
• Experience coordinating with a diverse range of colleagues to develop concept notes and funding proposals
• Knowledge of children and young people programming and / or experience in the international development sector preferred
What can we offer you?
Our team dreams big.
We work together to build a world where all children and youth are safe, strong and valued.
GFC fosters a caring work environment that promotes collaboration, respect, and professional development. We set standards of excellence and quality in our work, firmly believing that children and youth deserve the best we can offer.
We believe that every person has equal rights, and we affirm the diversity that enriches our globalized world. In line with these core values, it is our policy to actively seek diverse candidates from a variety of backgrounds who are committed to Global Fund for Children’s mission.
Our values shape our vision, guide our daily decision making, and signal to the world what to expect when you encounter Global Fund for Children. We hold ourselves to these values to best serve our local partners and the children and youth they support. We attract talented people from all over the world because we believe deeply in living our values.
Salary – UK-based salary range for this role will be £40,000 - £45,000, depending on experience
Weekly hours – 35 hours per week.
Holidays – 30 days annual leave and 8 public holidays. The basic annual leave allowance increases to 35 days after 4 years of continuous employment.
Flexible Working Location – This is a hybrid position that is based in the UK. GFC is open to applications to those who will regularly visit our London office.
Learning – GFC encourages professional development as a part of our culture and values. GFC provides regular opportunities for training, collaboration, and mentorship. Employees may access professional development funds to support continued learning.
Benefits - We strive to build a culture that embraces care and wellbeing.
Our global employee benefits include:
• Private healthcare insurance plan with comprehensive medical, dental and vision coverage
• Generous paid time off (annual leave, enhanced sickness leave, wellbeing days, sabbatical leave, family friendly leave)
• Flexible work arrangements - remote/hybrid/compressed work schedules
• Pension plan contributions - employees are auto-enrolled on the GFC workplace pension scheme. 8% employer contributions with 4% employee contributions
• Employee Assistance Services
• Team Building and Social Committees
*Other benefits may apply, depending on the location of the employee
How do I apply?
In line with our values of courage, passion and inclusion, to apply for this role, please share your thoughts on the following questions along with your CV:
1) What excites you most about this role and how is it directly connected to your skills and experience?
2) What experience of fundraising and strategic partnership working would you bring to this role?
The deadline for applications is Friday, November 1st at 5pm UK Time.
Global Fund for Children partners with local organisations around the world to help children & youth reach their full potential & advance their rights
The client requests no contact from agencies or media sales.
A fantastic charity providing services to unpaid carers are looking for a Senior Service Manager, based in Surrey.
Location: Leatherhead in Surrey, with some working from home and within the community across Surrey
Salary: Circa £32,000
As Senior Service Manager, you will direct the strategic requirement, operational care standard and continuous improvement of services to the charity’s clients, the unpaid carers, across Surrey.
Key responsibilities include:
- Managing the Service Managers – ensuring operational excellence and compliancy within your allocated sector
- Collaborating with the other Senior Service Managers to execute strategic visions at the direction of the Head of Care Operations & Registered Manager
- Continuously aspiring to revolutionising the care and support provided to clients
- Providing expert leadership around Safeguarding Concerns and being a role model for
- other members of the operations management team
- Monitoring service provision - ensuring gaps and under contract hours are resolved and resources are being maximised with regards to impact on overall delivery of hours.
- Co-producing and implementing strategic plans for the delivery of care services for unpaid carers in alignment with the business plan.
The successful candidate will have a Care Certificate and knowledge of CQC regulations and Health Care Act and an ideally an NVQ Level 3 or 5 in Health and Social Care (or the willingness to commence in this qualification with 3 months).Previous line management experience, ideally in a care setting, including rostering and completing observations and supervisions is key, as is a good level of IT literacy, including proficiency in Microsoft Office software (Word/Excel) and the ability to learn to use other digital platforms and software. Crucially you must have the ability to demonstrate dignity and respect for adults and children with care and support needs and have a thorough understanding of the needs of unpaid carers.
CVs are being reviewed on a rolling basis, so if this sounds like you, then please do get in touch for more information ASAP!
Please note, only successful candidates will be contacted with further information.
As leading charity recruitment specialists and a certified B Corp™, Harris Hill is committed to high and ever-improving standards of equitable and inclusive recruitment. We actively welcome applications from all sections of the community regardless of age, disability, gender, race, religion, sexuality and other protected characteristics.
Position: Senior Volunteering Learning and Development Officer
Hours: Part Time, 21 hours per week
Contract: Fixed-term project - up to 28 February 2025
Location: Office based in London with flexibility to work remotely
Salary: £19,380.60 per annum (FTE £32,301 per annum) plus excellent benefits
Salary Band: Band 2*, Charity
*you will start at our entry point salary of £32,301 per annum - subject to increase if contract is extended.
About us
We make sure people living with MS are at the centre of everything we do. And it’s this commitment that unites us across the UK.
Our strategy is based on what people affected by MS have told us is important to them. It gives us a clear and determined focus.
Our work is based on the hopes and aspirations of our MS community. Together we campaign at all levels, fund ground-breaking research and provide award winning support and information.
Our people are our greatest asset and the key to our success. We offer a vibrant, progressive working environment where you'll be able to make a difference.
About this job
We’re looking for someone with a passion for supporting volunteers and developing accessible learning solutions.
We have an exciting opportunity to join our Volunteering and Community Networks Team as we roll out our new Volunteer Management System to over 3000 volunteers and staff. This role is ideal if you’re experienced in supporting and leading volunteers, with excellent interpersonal skills and experience in supporting individuals remotely with learning and development needs.
You’ll be passionate about developing learning solutions, and you’ll take a collaborative approach with our volunteers and staff to identify support needs and develop solutions together.
You’ll have a successful track record of developing e-learning. And in this role you’ll work closely with colleagues across Volunteering and Community Networks to develop tools and activities which allow volunteers and staff to fully embrace and embed our new Volunteer Management System.
You’ll be joining us at an exciting stage of our development and this is a fantastic opportunity to be part of a supportive and friendly team.
Please note this is a fixed term contract until the end of February 2025, with an immediate start date.
Closing date for applications: 9:00 on Wednesday 23 October 2024
Anticipated interview date: Week commencing 4 November 2024
Interested?
PLEASE PRESS THE 'HOW TO APPLY' BUTTON FOR MORE INFORMATION.
Equal Opportunities
We particularly welcome applications from people with disabilities and or from ethnic minority backgrounds.
We’d be grateful if you downloaded and completed the equality and diversity monitoring form and submit it with your application.
Disability Confident Employer
We’re a Disability Confident Employer and we’re committed to promoting equality and diversity.
You can ask for reasonable adjustments as part of both our recruitment and new starter on-boarding processes.
If you need any help or adjustments to apply for this role, please contact us. You can also ask for the application materials to be sent to you in a different format. Such as for them to be sent to you by email or in a larger word format.
More about our employee benefits:
We have a wide range of employee benefits including (but not limited to):
Encouraging work life balance
- 38 days paid annual leave (including bank holidays), pro-rata for part-time
- More annual leave entitlement, based on length of employment
- Smart working options (with the opportunity to work remotely and find a smart working pattern that suits both you and us)
- Flexible working options
Caring for you and your family
- Generous sick pay entitlement
- More sick pay entitlement, based on length of employment
- Opportunity to buy and sell annual leave in each calendar year
- Free access to a GP virtually 24 hours a day/7 days a week allowing you unlimited advice, reassurance and where appropriate diagnosis
- Enhanced leave for new parents
- Free access to a confidential 24 hours a day/7 days a week helpline service for both you and your family with a specialist range of support and information
- Special leave options (such as up to 5 days paid leave for domestic or personal emergencies a year)
- 10 days paid disability leave a year, pro-rata for part-time
- 10 days paid carers’ leave a year, pro-rata for part-time
- Cycle to work scheme
- Death in service scheme
- New family-friendly benefits, including paid leave:
- In the event of miscarriage or still birth
- To support fertility treatments
- For antenatal appointments for both parents
Thinking about your finances
- Enhanced salary sacrifice pension scheme
- Discounted season ticket loan and interest-free emergency loans
- Give as you earn to support other charities of your choice before tax
- New employee portal including lifestyle savings vouchers and personal wellbeing
Enriching your life at work
- Personalised development plans with a wide range of training courses and opportunities to source additional training options with your line manager
- Yearly internal apprenticeship opportunities
- New, modern offices that embrace working together both in-person and remotely
- Various opportunities to influence how we internally operate (including surveys, and focus and committee groups)
- Active and supportive internal employee networking groups for collaboration and peer support
- 2 days paid leave a year for volunteering for MS Society activities during normal working hours (such as fundraising events, or campaigning in the local community)
- 2 days paid leave a year for volunteering with other charities during normal
Safeguarding
We’re committed to safeguarding and promoting the welfare of everyone who uses our services and we come into contact with.
This is regardless of Gender, Race, Disability, Sexual orientation, Religion or belief, Pregnancy, Gender reassignment.
We recognise our particular responsibility to make sure vulnerable adults and children are protected.
We have measures in place to protect everyone we come into contact with from abuse and maltreatment of all kinds.
Your right to work in the UK
You must have the right to work in the UK to work in paid employment with us. You’ll need to share documents showing you’re eligible to work in the UK if we offer you employment.
You can find the UK visas and permits granting you the right to work in the UK on the UK Government website. We currently don’t have a Sponsor Licence agreement with the Home Office and aren’t able to support you with your visa applications.
No agencies please.
To fund world-leading research, share the latest information and campaign for everyone's rights. Together we are a community. Together we can stop MS
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
Role Title: Head of Legacy and In Memory Fundraising-Mat leave
Salary: Band E £53,328 to £54,880 P/A
Location: London
Tenure: 1 year Fixed term-Full Time
ActionAid UK is a member of the ActionAid Federation, an international charity that works with women and girls living in poverty. As part of the ActionAid Federation, we work with women and girls, our partners, and dedicated staff in 43 countries to end violence and fight poverty so that all women, everywhere, can create the future they want.
Are you a keen advocate of women and girls’ rights in emergencies?
Are you experienced in fundraising with the legacy and In-memory space?
Are you ready to make a transformative impact in the world of charitable fundraising?
Could you develop and execute a strategy, embedding a legacy programme that grows AAUK's short and long-term legacy income?
Then we'd love to hear from you!
ActionAid UK is looking for a dynamic and strategic leader to helm our Legacy & In Memory Fundraising programme. This is an exciting opportunity for an experienced fundraising professional to lead innovative campaigns that will strengthen ActionAid UK’s mission to support women and girls living in poverty.
In this role, you will drive the development and execution of a forward-thinking strategy that ensures the growth of our legacy income for years to come. You’ll have the freedom to innovate, explore new channels, and design creative campaigns that resonate deeply with our supporters. Your work will be aligned with ActionAid’s commitment to feminist principles and anti-racism, shaping a fundraising programme that champions equity and inclusivity.
There are exciting times ahead as we finalise our Legacy and In Memory strategy through 2025 and craft a new roadmap for the future. Collaborating with Smee and Ford, we are diving deep into strategic planning sessions fuelled by crucial data insights, with a strong emphasis on enhancing our digital marketing strategy.
In parallel, we are fully engaged in advancing our CRM development project and fostering cross-federation collaborations. Additionally, we are in the process of creating a new legacy propensity model to drive impactful decision-making. Utilising valuable insights, we are shaping a compelling business case for introducing a new in-memory fundraising product, such as a tribute fund platform.
Moreover, in close partnership with our Legacy Case Administration Specialist, we are designing an extensive Scheme of Delegation for legacy case administration at AAUK.
As a key member of the Public Fundraising team, you’ll lead and inspire your team, ensuring they are equipped to deliver exceptional results. Your role will involve managing budgets, monitoring trends, and overseeing the execution of impactful stewardship campaigns. With collaboration at the heart of ActionAid, you’ll work closely with teams across the organisation to ensure a unified approach to supporter engagement and operational success.
If you are passionate about transformational change and are ready to bring your creativity, leadership, and strategic thinking to a cause that truly matters, we want to hear from you. Join us in making a lasting difference and be part of a global movement that fights for a more just and equal world.
Apply now and become a driving force at ActionAid UK.
Due to the nature of this role, the successful candidate will be asked to participate in criminal records checks at the point of offer.
Additional Information:
Diversity, Equality, Inclusion and Belonging:
Diversity, Inclusion and Belonging are key to our organisational culture. We are on a journey to become not only an anti-racist organisation but one that proudly celebrates the diversity of all applicants and employees. We look forward to you bringing your full self to work, proudly sharing your unique perspective and helping us to shape our combined future. We especially welcome applications from those from underrepresented/marginalised communities.
AAUK is a disability Confident Committed organisation and as such any candidate that declares a disability will be shortlisted for interview if they meet the essential criteria for the role.
Referencing and Safeguarding:
All offers of employment will be subject to satisfactory references and appropriate screening checks, which can include safeguarding, criminal records and terrorism finance checks. By submitting an application, the job applicant confirms their understanding of these recruitment procedures.
ActionAid UK is committed to preventing any form of sexual harassment, exploitation, and abuse (including child abuse and adult at-risk abuse) and responding robustly when these harms take place. We expect all ActionAid UK Staff and ActionAid UK Representatives to share this commitment. We will not tolerate our Staff or other representatives carrying out any form of sexual harassment, exploitation or abuse towards anyone we come into contact with through our work.
Working practices:
ActionAid is committed to supporting flexible working. If you would like to discuss flexible working options, including the possibility of a job share for this role, there will be space to do so during the interview process.
ActionAid UK has a hybrid working policy for many of our roles. The requirement will vary from team to team and the responsibilities of individual roles. As a minimum, all colleagues are expected to attend the office 12 days per year, plus additional time for induction, training, and “Company Connection days.” Some roles may require in-office attendance on all days and if so, these will clearly be marked as in-office roles.
Please note that ActionAid UK does not offer fully remote working options. We encourage you to discuss hybrid working expectations at interview.
Recruitment Processes:
Please note that ActionAid UK may review, shortlist and interview candidates prior to the closing date so we encourage all candidates to apply as soon as possible.
If we receive a very high response, we may close the vacancy early and will not accept further submissions.
Are you an experienced and detail-oriented Quality, Risk, and Control Professional? Join our client, a highly reputable healthcare organisation that is making a huge global impact!
As a valued team member, you'll have the opportunity to contribute to an inspiring cause while working in an environment that encourages personal growth, creativity, and leadership in healthcare. This is more than just a job-it's a chance to be part of a movement that is reshaping healthcare for the better on a worldwide scale.
Role: Quality, Risk, and Control Co-ordinator
Organisation Type: Healthcare/Non-Profit
Salary: £39,000 - £41,000 per annum
Working Arrangements: Hybrid (Office and Remote)
Location: Chiswick, London and WFH
Employment Type: Permanent
Working Hours: Full-time, 37.5 hours/week (Monday to Friday, 9am - 5pm)
About the Role:
In this role, you will play a key part in developing a culture of continuous improvement, enhancing organisational performance, and ensuring that quality assurance and risk management practices are implemented and maintained across the organisation. This is a fantastic opportunity to lead important projects, collaborate with international teams, and work on initiatives that truly make a difference.
Main Responsibilities:
- Develop and Implement Quality Assurance Systems: Support the organisation-wide approach to quality management, ensuring systems are aligned with international standards ISO 9001:2015.
- Standard Operating Procedures (SOPs): Oversee the documentation, management, and continuous improvement of SOPs, ensuring compliance with regulatory requirements.
- Risk Management: Lead Risk and Control projects across multiple departments, embedding a culture of accountability and delivering measurable improvements.
- Auditing: Conduct internal and supplier audits, ensuring high standards and regulatory compliance across all operations.
- Project Management: Manage cross-functional initiatives aimed at improving organisational performance and quality control processes.
- Digital Innovation: Champion the use of digital tools and technologies to drive efficiencies, improve processes, and enhance overall organisational performance.
- Compliance: Ensure the organisation adheres to quality, health, safety, and regulatory standards
The successful candidate:
- Knowledge in business administration, sciences, engineering, or a related field (or equivalent experience).
- Solid experience in a quality assurance or risk management role.
- Experience in ISO 9001:2015 implementation and audits would be great.
- Strong project management skills or relevant training
- Digital proficiency, with a keen understanding of how technology can improve processes.
- Excellent communication and interpersonal skills, with the ability to engage with stakeholders at all levels.
- Analytical, with a strong eye for detail and problem-solving skills.
- Experience in training staff on quality processes and standards.
- A proactive, flexible approach and the ability to work independently.
The benefits:
- Generous Holiday Allowance: 25 days of annual leave (plus public holidays), increasing with years of service up to 29 days.
- Pension Scheme: Employer contribution of 5% (3% employee contribution).
- Life Assurance: 4 times your basic salary.
- Corporate Eye Care Scheme: Ensuring your eye health is well looked after.
- Cycle to Work Scheme: Promoting a healthy lifestyle and reducing your carbon footprint.
- Season Ticket Loan: For easy commuting into London.
- Opportunities for national and international travel for training and meetings.
- A chance to contribute to a life-saving mission with a global healthcare impact.
If this sounds like the role for you, then we would love to hear back. We are reviewing CVs as and when we are receiving them so, if you are keen to apply, then please do so today!
TPP are always keen to speak with candidates looking to work in the sector so if this role isn't quite right for you, please do check out our website and pop your CV over to us!
We want you to have every opportunity to demonstrate your skills, ability and potential; please contact us if you require any assistance or adjustment so that we can help with making the application process work for you.
UK (Belfast, Cardiff, Edinburgh, London or Manchester) - Hybrid or Remote
Closing Date: 30 October 2024
Ref 6870
Save the Children UK has an exciting opportunity for an innovative and pro-active individual with extensive communications experience to join us as our Communications & Project Officer where you will work within the UK Impact team with a special focus on the Baby Bank Alliance.
This is a 12 month Fixed Term Contract.
About Us
Save the Children UK believes every child deserves a future. In the UK and around the world, we work every day to give children a healthy start in life, the opportunity to learn and protection from harm. When crisis strikes, and children are most vulnerable, we are always among the first to respond and the last to leave. We ensure children's unique needs are met and their voices are heard. We deliver lasting results for millions of children, including those hardest to reach.
About The Baby Bank Alliance
The Baby Bank Alliance is an exciting, innovative initiative that supports and advocates for UK baby banks and families, to ensure babies and children have the essentials they need to thrive. 4.3 million children are living in poverty in the UK, with a million facing destitution. Baby banks are a vital lifeline to these families.
About the role
As Communications and Projects Officer – Baby Bank Alliance (BBA), you will have a crucial role in overseeing social, digital, and internal communications for the Baby Bank Alliance and their 170+ member network, as well as supporting other key operational activities.
This is a fantastic opportunity to work within a multidisciplinary, cross-organisational team while collaborating with local communities and grassroots organisations across the UK. The role is ideal for someone with experience in social media, communications, or digital marketing, offering a chance to expand their skills and gain valuable insights into brand building, partnerships, PR, and the charity sector. You will also be part of an innovative, early-stage "start-up" initiative that supports communities and families facing poverty nationwide.
The Communications and Projects Officer will work closely with the Baby Bank Alliance Executive Lead, Communications and Marketing Manager, Community Leads, and broader team to support the delivery of key projects for 2024/25. Additionally, the post-holder will provide project support in areas such as stakeholder engagement, grant approvals, data management, and overall project coordination.
This role will be 60% communications and 40% projects and within that you will:
• Manage the BBA social media channels, creating social media strategies, developing and creating content and monitoring channels.
• To manage the BBA WordPress website with any updates or issues and write the weekly newsletter to the Baby Bank Alliance members & non-members.
• To support the Media Manager with campaigns: e.g. arranging shoots, attending shoots, gathering resources for press releases/media requests.
• To support members of the wider Baby Bank Alliance team with a range of project tasks, where needed.
• To project manage the organisation and co-ordination of events and visits to baby banks, and help to promote and deliver them alongside a range of internal and external stakeholders.
• Support the development of a new CRM database system, ensuring that data is migrated and captured efficiently to support the daily data management of the growing organization.
About you
To be successful, it is important that you have:
• Experience of using Canva to create content.
• Experience in managing social media platforms, including Facebook, Instagram, X, LinkedIn.
• Excellent project coordination skills, with a track record of delivering against targets and objectives.
• Strong organisational skills, with the ability to work through tasks logically, identify risks early, and seek effective resolutions.
• Collaborative mindset, working across boundaries for collective success, actively listening, involving, and learning from others.
• Excellent communication skills: a confidence communicate sensitively with baby bank founders and potentially families and some copywriting experience/ability.
• Commitment to Save the Children's vision, mission and values.
What we offer you:
Working for a charity provides one of the best benefits there is – a sense of purpose and reward for helping others. However, we understand the importance of giving back to our employees to ensure a happy and healthy working environment and work/life balance.
• We focus on flexibility, inclusion, collaboration, health and wellbeing both in and outside of work.
• We provide a wide range of benefits which will reward your hard work, motivate you, and inspire you to work to improve the lives of children every day.
Closing date: Wednesday 30th October at midnight
Please note: To avoid disappointment, you are advised to submit your application as soon as possible as we reserve the right to close the vacancy early if a high volume of applications are received. This is to ensure that we can manage application levels whilst maintaining a positive candidate experience. Unfortunately once a vacancy has closed, we are unable to consider further applications.
Ways of Working:
The majority of our roles can be performed remotely in the UK, but there are likely to be times when you will be required to come to your contracted office (up to 2-4 days per month or 6-8 days per quarter). This will be agreed with your Line Manager and team and is intended to be time spent on collaborating with colleagues and relationship building.
Please note: travel costs to your contracted office will be at your own expense.
Flexible Working - We are happy to discuss flexible working options at interview.
Commitment to Diversity & Inclusion:
Save the Children UK believes in a world that is fair, inclusive and equitable where all children have the opportunity to change their world. We apply this to our workforce and we are committed to developing and supporting a diverse, equitable, and inclusive organisation where all employees have a sense of belonging and feel that they can be "Free to Be Me". We are not looking for just one type of person - we want to recruit people who can add fresh perspectives, innovative ideas or challenge that disrupts the risk of group think.
We are especially interested in people whose childhood experiences - of life on a low income, of migration, of being in a racialised community, of the care system, of being LGBT+ or in an LGBT+ family or living with (or with someone with) a disability - help us to see things we might otherwise miss. Whatever your story is we want to hear it because we know that different voices, ideas, perspectives and knowledge, working together will enable us to better the lives of children around the world. This is the reason why we are all here.
We’re delighted to offer the opportunity to lead our finance and operations functions. The Head of Operations and Finance will support the Chief Executive Officer (CEO) to implement effective management systems across the charity. This includes responsibilities across financial management, governance, human resources, programme operations and data management.
This role has exciting scope to drive strategic operational thinking as we grow and establish new working practices.
ABOUT US
We’re a small, creative and fast-growing charity that was established from inside The Economist in 2012. We support children, aged 10 to 16, from under-served backgrounds to develop essential skills for the modern world. We do this by enabling them to join inspiring discussions about the news, which teaches them to think critically, communicate effectively and understand global issues.
OPPORTUNITIES WE CAN OFFER YOU
● Real impact: you’ll support the team to make a real difference to children’s ability to think critically, listen well, express themselves and understand the big issues of our time
● Growth and development: you’ll join a fast-growing charity with opportunities to grow your skills and responsibility as the organisation takes on bigger challenges. We invest in training and development and will support you to build the skills and experience as you need, for example, working with you to find expert mentors within The Economist Group
● A friendly, driven and highly-effective team: we are deeply committed to being an inspiring, happy place to work, where we learn and achieve things that matter together. We work collaboratively and supportively, with the freedom to use our own judgement and be creative
● Flexible working: our core hours are from 10am to 4pm with a minimum of two days spent in the office each week (Wednesdays and Thursdays)
● Other benefits: Economist Group benefits include a great central-London office (The Adelphi Building near Charing Cross), private medical insurance, a cycle to work scheme and more
ROLE RESPONSIBILITIES
Financial management
● Lead the setting, tracking and reporting of budgets and fundraising targets
● Maintain accurate records of income and expenditure on a cash and accrual basis
● Manage bookkeeping for the charity, including invoicing and bank reconciliations
● Keep accurate records of funding allocations, especially restricted and unrestricted income
● Work with our accountant to produce end-of-year accounts and prepare for audit
● Build strong relationships within The Economist Group finance team to support with financial management and compliance
● Ensure the charity remains tax compliant, including managing quarterly VAT returns and reviewing funding contracts
Operations, people and governance
● Build and maintain operational processes across the organisation which support the successful delivery of our work globally
● Support the team to accurately monitor and evaluate their progress towards targets
● Work with senior leadership and hiring managers to continually improve the recruitment and onboarding process
● Line manage the Programme Officer and support them to deliver programme and admin support
● Work with our company secretary to prepare annual accounts
Data management
● Manage GDPR-compliant data collection and storage, with accurate and up-to-date data to report on key targets
● Manage the presentation of data so that it is clear and accessible
● Build strong relationships across departments in The Economist Group to support with data management and legal contracts
● Work with team members to create and deliver comprehensive data metrics and collection plans and track progress towards KPIs on projects
● Work with our Head of Design and Product to lead on an upcoming digital transformation project including choosing an appropriate Customer Relationship Management system (CRM)
REQUIRED SKILLS, ATTRIBUTES AND EXPERIENCE
Skills and attributes
A clear and compelling communicator: you’re able to effectively engage different stakeholders verbally, in writing and using numbers
A creative problem-solver: you generate solutions to complex problems by listening to the needs of the team, conducting your own research and analysing solutions
Meticulous in your work: you have exceptional attention to detail and take pride in your work
Goal-oriented and driven: you use your initiative and are motivated by targets
Highly organised: you are able to manage competing priorities and have excellent time management
Adaptable: You are flexible to changing circumstances and handle unexpected challenges with resilience and flexibility
Leadership and Management: you are able to lead and embed cross-organisational change and manage individuals
Advanced data skills: you are confident in working with large data sets
Experience
You must have…
● A proven track record of developing and implementing operational policies and procedures, ensuring compliance and best practice
● Experience managing charity finances – you are confident with managing charity finances including managing restricted funding, reporting on fundraising pipeline status and preparing financial accounts
● Knowledge of charity tax law – you have experience managing VAT on donations, managing tax returns and have some understanding of corporation tax
You might have…
● Relevant professional qualifications in business administration, accounting or a related field
● Experience of implementing a CRM system
● Experience of working for an organisation operating globally
We’re particularly keen for you to apply if you are from a community under-represented in the charity sector or have lived experience of facing extra barriers because of your background.
If you require any adjustments for your interview, just let us know.
We enable disadvantaged children to build essential critical-thinking and communication skills through inspiring discussions about the news.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Our system keeps your personal information hidden until the recruiter contacts you.
The Student Voice Facilitator will work within the Student Voice team to develop and deliver innovative representation practices, ensuring our members can exercise their student voice and influence university decision-making. This will be focused on Student Futures, a large-scale transformation portfolio King’s College London is undertaking. Student Futures aims to improve student experiences in key areas across the next three years. These areas include improving core processes and systems for education delivery; ensuring the university is able to provide proactive and personalised support for student wellbeing; and delivering a distinct, valuable extraand co-curricular student experience. At times, the post-holder will also be required to support other King’s Transformation Office programmes, such as Campus Futures, which is overseeing the development of King’s campus spaces and facilities in the next few years. This role is funded for the next three years, the planned timeline of the Student Futures portfolio.
Responsibilities include:
FACILITATING QUALITY REPRESENTATION PRACTICES:
- Facilitate representation practices within Student Futures, both in person and online, in line with KCLSU’s Student Voice Partnership Agreement and Student Voice Design Framework;
- Lead on development of innovative facilitation methods to foster collaborative, productive spaces for student participation that are fit to respond to the issue at hand;
- Create toolkits, guidance, and other training materials to support the facilitation skills development across KCLSU and King’s;
- Develop and deliver training on facilitation skills for KCLSU and King’s colleagues.
SERVICE DEVELOPMENT:
- Work with Student Voice colleagues to expand the capacity and reach of the team across King’s;
- Support the development and delivery of an evaluation process for the facilitation of student voice within projects or service areas, ensuring monitoring requirements are met in order to demonstrate impact and track progress over time;
- Represent KCLSU’s Student Voice team and promote the Student Voice Design Framework to King’s colleagues and other relevant stakeholders;
- Create and deliver training, guidance, and on-going support for Student Officers and other student representatives on facilitation, student voice, and related areas, equipping students with the knowledge and skills that enable them to thrive in their role and feel empowered to grow as community leaders.
A successful candidate will have:
KNOWLEDGE:
- Strong knowledge of facilitation approaches and techniques, and their application in various situations
- Understanding of the ways in which social inequalities and lived experiences may impact participation
- (Desired) Awareness of current issues affecting students in the higher education sector
- (Desired) Understanding of representation systems and practices
EXPERIENCE:
- Experience of facilitating research participation, service user engagement, public engagement, membership engagement, and/or other forms of feedback and participation exercises
- Experience of working or volunteering in the education, public, and/or voluntary sectors
- Experience of working in successful partnership with a range of stakeholders
- (Desired) Experience of working with young people, students, or similar
- (Desired) Experience/involvement working with a membership organisation as an employee, representative, or trustee
- (Desired) Experience of delivering training to a professional audience
The list above is not exhaustive. For further details, please review our Job Pack
Our values
You will see on our Job Pack that we are a equal opportunities employer and we live by our 4 main values: Inclusive, Collaborative, Open and Brave. KCLSU is a fun, social and flexible work environment which offers opportunities for development as well as great staff benefits.
Benefits of Working for KCLSU include:
- Hybrid Working Policy
- Pension Contribution
- Interest Free Season Ticket Loan & Computer Loan
- Cycle to work Scheme
- Enhanced Sick Pay
- Enhanced Maternity and Paternity Pay
- Eye Tests & single focal glasses allowance
- 25 days annual leave plus bank holidays and university closure days
- Discounts at KCLSU venues
- £30 wellbeing allowance per term
- Employee Assistance Programme
- "No meeting Friday" ethos
- Death in Service
At KCLSU Equality, Diversity and Inclusion are at the heart of everything we do and we endeavor to ensure equal treatment of all candidates. We welcome a diverse range of applicants and are open to discussing flexibility with the right candidate. Reasonable adjustments will be made for candidates with disabilities at all stages of the recruitment and selection process, and to ensure that a successful candidate with a disability can undertake the post.
Eligibility
To be eligible to apply for this role you must:
- Be eligible to work in the UK, and provide proof of this (i.e. a passport/visa) when asked by KCLSU. Please note that KCLSU is unable to offer visa sponsorship.
- Have a National Insurance number, or be in the process of applying for one
- Not be a trustee of King’s College London Students’ Union
KCLSU is an independent charitable organisation that works to further the interests of approximately 36000 students at King's College London. Join us!