Business development manager jobs in greater london
Do you have a passion for supporting carers and making a real difference? Are you looking for a rewarding new role in a small, local charity?
Join the Carers’ Hub team and make a lasting difference to the lives of unpaid carers in Lambeth. This is an opportunity to manage a talented and dedicated team as we enter the next phase of our development.
The Adult Carers Team Leader reports directly to the Operations Manager and is responsible for leading and managing the Adult Carers team.
You will provide leadership and stability to the Adult Carers staff team, by line managing, coaching and supporting employees to create a happy, productive work environment. You will work within the Adult Carers team to deliver an engaging, accessible range of peer support groups, social activities and one to one support, working to targets and budget, ensuring timely and accurate reporting to funders.
This role requires you to work collaboratively with carers and professionals to meet carers’ needs and shape the service, building and maintaining strong partnerships to do so. You will support our wider organisational objectives and help out with events, communications and other ad hoc work.
About us
Carers’ Hub plays a vital role in Lambeth, supporting the many unpaid carers across the borough with 1-1 and peer support, signposting, monthly forums, training, workshops and social activities. We are a charity with ambition, a big heart, and an outsized impact.
As the Adult Carers Team Leader you must be:
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Available to work between 9am and 5pm Monday to Friday (with regular evening and occasional weekend work)
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Skilled at using IT, including Google Suite and Zoom.
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Experienced working with vulnerable adults and those with complex needs.
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Willing to travel within Lambeth
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Willing to undergo a Disclosure and Barring Service check
What can we offer you?
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Professional development, induction, ongoing training and support
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Hybrid working
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Permanent contract
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Holiday pay and pension
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Travel reimbursed
Closing date: 9am Friday 2nd May
Interviews: Thursday 8th May
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
HFT-Barking Food Bank is looking for someone exceptional to help us fight hunger in our community. We’re on a mission to increase our fundraising income from £200,000 to £500,000 and need a passionate, results-driven individual to lead this effort. In this role, you’ll be a crucial part of our growth, enabling us to achieve our goal of increasing fundraising income and impact.You’ll build strong relationships with trusts, foundations, businesses, schools, and individuals, crafting impactful campaigns and proposals that inspire support. You’ll be at the heart of our local efforts, driving the financial support we need to continue our essential work, and ensuring that no one in Barking and Dagenham goes hungry.
Please see attached Job Description and Person Specification for more details.
The client requests no contact from agencies or media sales.
We are committed to improving diversity and inclusion across our organisation. Don’t meet every single requirement? Studies have shown that women and the Global Majority are less likely to apply for jobs unless they meet every single specification. If you’re excited about the role but your experience or qualifications don’t perfectly align, we encourage you to apply anyway. We particularly encourage applications from underrepresented groups such as the global majority, LGBTQA+, those with a disability and neurodiverse conditions.
The role:
This is a key role within the Executive Leadership team, with accountability for Finance, Procurement and IT at the Globe. You will work collaboratively with the CEO and Executive leadership team to drive strong business as usual delivery, and provide provide balanced insight to Executive Leadership Team and the Senior Leadership Group so that they can take responsibility for questioning routines and rituals, and for streamlining processes that improve efficiency.
The Finance Director is the lead on the Audit and Risk Committee (ARC) and is a key part of other relevant committees. You will also attend and report at Board meetings, developing strong working relationships with Board members, the Artistic Director, Executive Leadership members, members of the Senior Leadership Group (SLG), the Finance and Procurement team, the Globe’s IT contractor, and colleagues throughout the Globe.
The skills:
· Chartered Accountant.
· Extensive Director level business experience in a complex organisation.
· A strategic thinker with entrepreneurial instincts
· Demonstrable experience in managing contracts.
· Experience within the charities sector including understanding of the relevant accounting, taxation and other regulatory requirements this presents.
· Empathy with the work, aims and mission of the Globe including an appreciation of the balance between the charitable purpose and commercial imperatives.
· An effective and flexible leadership and management style with demonstrable ability to inspire, motivate, coach and develop a team.
· Credibility and authority to work effectively and liaise internally with senior staff and externally with Trustees and other stakeholders.
· An excellent negotiator and influencer with string emotional intelligence and good communication skills.
· Analytical problem-solving ability with the appetite and energy to evaluate, challenge and change the status quo.
· Experience in financial and risk compliance and governance issues.
· Accessible and inclusive report writing and presentation skills demonstrated as a part of Board level reporting.
· Positive, determined, pragmatic, and resilient – able to inspire confidence and respect.
· The ability to work flexibly in a creative, fast-moving environment and understand the importance of artistic risk taking and to respond positively to it.
· Experience in, or a personal interest in the arts, heritage/museum, or creative industries.
· Experience of managing IT contracts or IT staff.
The team:
The Finance Department provides timely and accurate financial information to key stakeholders while protecting Shakespeare’s Globe assets and ensures compliance with laws and regulations in relation to financial and taxation matters. Serving as a key partner on topics requiring economic, financial and value for money inputs and expertise, the Finance Department manages Accounting and Financial Reporting, Tax, Banking Relationships, Procurement, Financial Risk Management, Contracts, Management Reporting, and external audit partners
Shakespeare’s Globe:
We celebrate Shakespeare’s transformative impact on the world by conducting a radical theatrical experiment. Inspired and informed by the unique historic playing conditions of two beautiful iconic theatres, our diverse programme of work harnesses the power of performance, cultivates intellectual curiosity and excites learning to make Shakespeare accessible for all.
The client requests no contact from agencies or media sales.
Mind in Camden has the exciting permanent opportunity to recruit people to work on our leading Hearing Voices Projects.
We are seeking a motivated and experienced individual to take responsibility for the day-to-day work of our innovative Hearing Voices Projects. To be successful in this role, you need to have an in-depth understanding of the Hearing Voices Movement and the role of peer support groups within this. You will ideally have experience of supervising or mentoring volunteers and some project management experience.
With the confidence and organisational skills necessary to take the lead on busy and diverse projects, you will be required to engage with a wide range of stakeholders (from the adult mental health, prison, forensic and youth sectors). As such, this role is best suited to someone who is flexible enough to modify their approach to suit the situation.
We are looking for someone with strong facilitation skills who is able to deliver and design training that communicates the values of the Hearing Voices Network clearly and accessibly.
Among other tasks, you will be required to:
- Oversee the current Hearing Voices Projects to ensure they are consistent and embody the Mind in Camden and Hearing Voices Movement ethos.
- Be part of some of the frontline work, including facilitating groups.
- Build networks and deliver training sessions for the Hearing Voices Projects.
- Liaise with the finance department and ensure the projects are meeting targets for funders.
- Support relevant data monitoring and evaluation on the projects.
We particularly welcome applications from people from under-represented groups, as well as those who have lived experience of mental distress and are able to use this to inform their work.
For more information and to apply, please visit our jobs page.
Closing date: 5.00pm on 7th May 2025.
First interviews: w/c 14th May 2025.
Second interviews: w/c 19th May 2025 (TBC).
Brooke’s work across Africa, Asia and Latin America transforms the lives of animals and people in the communities we serve. Our vision is of a world in which working horses, donkeys and mules are free from suffering and have a life worth living.
As the Supporter Relationship Officer (Legacies) you will join Brooke’s Fundraising & Communications (FundComm) directorate at an exciting time, as we continue to deliver our five-year strategy. Embedding a new Supporter Engagement Funnel, a framework designed to guide supporters from initial awareness through to donating and long-term loyalty.
As part of the Legacy & Community Engagement team, which generates over half of Brooke’s income (approximately £13.5 million per year), you will play a vital role in deepening relationships with some of our most committed supporters those who choose to leave a gift in their Will.
This role will be focused on growing and retaining our legacy community by inspiring more supporters to include a gift to Brooke in their Will, while nurturing and stewarding those who already have. This will involve delivering a wide range of stewardship activities, from personalised communications to virtual and in-person events across the UK, all while working collaboratively across teams to champion a supporter-first approach across multiple channels.
The ideal candidate will bring experience in stewardship or sales, with a proven track record of cultivating and maintaining lasting relationships with supporters or clients. You will be an excellent communicator with the ability to spot and maximise opportunities as they arise, as well as being confident in telling compelling stories through copywriting and tailoring content to specific audiences.
If you’re passionate about building meaningful relationships and want to play a key role in securing Brooke’s future impact, apply now and help create a legacy that lasts.
At Brooke, we celebrate diversity and the creative new ideas it brings. We actively encourage applications from all backgrounds, in particular global majority candidates, candidates from a social mobility background, disabled and neuro-diverse candidates, and candidates under 25 as these groups are currently under-represented at Brooke.
We are aware that studies have shown that women and global majority candidates are less likely to apply for a role if they feel they do not meet the full criteria of the job description. If you feel you meet the majority of the criteria, we would love to hear from you.
We offer a variety of flexible working options to best support our staff and to ensure our working practices are as inclusive as possible.
Strategic Volunteer Lead
We are seeking someone brilliant to be our Strategic Volunteer Lead and work collaboratively to support Youth Zones with their volunteering strategies, recognising and rewarding the huge benefits a volunteer workforce brings.
The organisation is an equal opportunities’ employer and welcomes applications from under-represented groups; in particular from Black, Asian, Mixed Race and other ethnically diverse individuals, people with disabilities, and members of LGBTQ+ communities. The dedicated Equality, Diversity & Inclusion Group, with support from the Senior Leadership Team, is actively promoting and advancing diversity and inclusion, ensuring a culture where everyone can be themselves and thrive.
Position: Strategic Volunteer Lead
Location: Home-based with travel (across North-West England & London) (home location within reasonable commutable distance of Youth Zones in North-West or London). Bolton and London offices can also be used as a working base, if preferred.
Salary: £32,500 to £37,000 0.8 FTE (dependent upon experience)
Contract: 18-month Fixed Term contract
Hours: Part-time, 30 hours per week (Hours can be worked flexibly – working pattern to be agreed at point of role offer)
Benefits: Agile working with flexibility in working hours; 25 days annual leave (calculated pro-rata) rising to a maximum of 30 days; birthday leave, additional annual leave purchase scheme; company matched pension; company sick, maternity, paternity & adoption pay; Employee Assistance Programme, active and engaged networks to join (including Equity, Diversity & Inclusion) and access to Charity Worker discounts.
Closing Date: 12noon Wednesday 14 May
First stage interviews (virtual): Friday 23 May 2025
Second stage interviews (in-person in Wigan): Tuesday 3 June 2025
There will also be a short, values-based phone interview between Stage 1 and 2.
About the Role
As a pioneering and growing Network of youth charities, it is paramount we have clear and robust volunteer strategies, maximising the value of volunteers.
You will promote a positive culture of volunteering across the Network, working collaboratively with Youth Zone senior leadership teams. This will include support and delivery of workshops, proactively focusing discussions to result in strategic commitment to volunteering. You will also support the Youth Zone Network with general volunteering advice and guidance, promoting best practice so our volunteers shine in their roles.
About You
You will have experience of volunteer recruitment and management, implementing volunteering strategies and thrive on working collaboratively. And you will be excited to work for an innovative, young person-centred organisation.
To apply, please submit a CV and cover letter (of not more than two pages), explaining clearly why you are interested in the role, and answering as many points as you can from the role profile. We’d also love to hear about your transferrable skills.
About the Organisation
A national charity that believes all young people should have the opportunity to discover their passion and their purpose that fund and build state-of-the-art, multimillion-pound youth centres called Youth Zones in the country’s most economically disadvantaged areas. We train the amazing people that run them and offer continuing support to Youth Zones nationwide through a national network of independent youth charities.
You are actively encouraged to submit anonymous applications; in practice this means removing your name and email address from your CV and cover letter. The HR Lead will have these details from your submission, but they will not be available to the selection panel when they are considering your application.
The charity is committed to the safeguarding of young people. In accordance with its Child Protection and Safeguarding procedures, this position requires a basic DBS check.
Other roles you may have experience of could include Volunteer Engagement, Volunteer Recruitment, Volunteer Manager, Volunteer Coordinator, Volunteer Engagement Lead, Volunteer Recruitment Lead. #INDNFP
PLEASE NOTE: This role is being advertised by NFP People on behalf of the organisation
At Endometriosis UK, we are passionate about driving political change for the 1 in 10 women and those assigned female at birth living with endometriosis in the UK. This role will play an instrumental role in supporting the campaigns and policy function within the wider Communications Team.
This will be a busy, varied and important role working closely with the Policy and Public Affairs Manager and Head of Campaigns and Communications to provide administration and wider support for the charity’s growing policy and campaigns function. This will include contributing to the production of government consultation responses, writing letters to politicians, producing background briefings ahead of parliamentary meetings and taking responsibility for political monitoring and informing the team of any engagement opportunities. A key part of the role will also be providing administration support for the policy function of the charity and the Head of Communications and Campaigns, including administrative support for the All-Party-Parliamentary Group on Endometriosis which Endometriosis UK provides secretariat support for. Tasks will include writing minutes, helping produce briefing papers, and booking events and meeting rooms.
You will also be the first point of call for our campaign supporters, and will be aiding our supporters to take campaign actions through the drafting and creation of e-actions using Engaging Networks.
This is an exciting opportunity to help build our campaigning work and work towards the goals of our new 2025 organisational strategy.
Our Network is here to offer those affected by endometriosis the support and information they need to understand the condition and take control




The client requests no contact from agencies or media sales.
About you
Do you want to use your skills to make it possible for people with myeloma, an incurable blood cancer, to live longer and better lives?
Myeloma UK is looking for a motivated and pro-active Policy Officer to join our Patient Advocacy team within the wider Research and Advocacy directorate. You will have experience of analysing, developing, and communicating policy issues, excellent communication and influencing skills and the ability to present findings and recommendations to a range of audiences. The post holder will have excellent attention to detail and the ability to prioritise and work under pressure.
The successful candidate will be a highly regarded ambassador for Myeloma UK with a desire to continuously improve and to make a difference while working flexibility and using their own initiative.
Experience of public/patient engagement work, participating in government policy consultations and patient advocacy campaign work would be beneficial but not essential.
About the role
As the Policy Officer you will be part of the Patient Advocacy team who work to ensure that the patient voice is heard and acted upon by UK and devolved nations healthcare policy decision makers. You will support Myeloma UK’s ambition to deliver personalised medicine, such that every person living with and affected by myeloma and associated conditions has access to the best diagnostics, treatment and care services and quality of life experience.
Your role is vital to developing strategic approaches to UK health policy legislation and consultations to ensure that UK government and devolved nations healthcare policy supports the needs of people living with and affected by myeloma and associated conditions.
You will support the Policy Manager to assess existing healthcare policies, regulations and legislation to understand their implications for myeloma-specific healthcare systems, providers and patients
About us
Myeloma UK is the only UK charity focused on myeloma and its related conditions. We provide support and influence access to treatments, while researching a cure. Thanks to life-extending treatments and support, today many people affected by myeloma are able to live longer and to live well. Together, we support, so no one faces myeloma alone.
We are committed to bringing together the best and brightest people to help us ensure that every patient has an empowered present and a hopeful future.
Our ultimate goal is to find a cure and make myeloma history. Until then, our mission is to help every patient live well with myeloma for as long as possible. We are committed to diagnosing myeloma earlier, discovering and sharing knowledge, transforming the patient experience and influencing positive change in care.
Our culture
Wellbeing and staff engagement are at the heart of our culture. We offer our employees a range of benefits including a pension salary exchange scheme, flexitime, flexible working from home with hub-based office working, health plan, employee assistance plan and holiday purchase scheme and we are committed to providing learning and development opportunities for all our employees.
How to apply
If you think you would be a great fit for this role, get in touch and tell us more about yourself by sending the following:
1. A cover letter telling us more about you and what you think makes you a good fit for this role
2. A CV that sets out your career history, with key responsibilities and achievements
Applications close on 12 May 2025 and interviews will be held w/c 19 May 2025.
Myeloma UK is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of:
· sex
· race
· disability
· age
· sexual orientation
· gender reassignment
· religion or belief
· marital status
· pregnancy and maternity
Please note, you will be asked to provide evidence of your eligibility to work in the UK prior to interview selection.
The client requests no contact from agencies or media sales.
Using Anonymous Recruitment
This organisation is using Anonymous Recruitment to reduce bias in the first stages of the hiring process. Submit your application as normal and our system will anonymise it for you. Your personal information will be hidden until the recruiter contacts you.
The 2021 Census shows that around 36% of Camden’s households are now made up of private renters, and in the Haverstock and Primrose Hill wards, where this project will operate, it’s 27% and 35% respectively. This group of residents is often unaware of what services are out there to help them, where they are located, and how they access them.
This new role has been created to outreach and engage with private renters in the 2 wards specified and it will also include information production, dissemination and project management work. The worker will set up the project and is the key person in ensuring the smooth delivery of it in line with its stated aims and objectives.
Please note: You will need to be based in/around London for this role as it involves work within specific locations in the London Borough of Camden and is not suitable for home working or long distance travelling.
Please also note: Interviews are scheduled to take place on Thursday 12th June
Project management:
1. To plan and deliver the project to all agreed deadlines, milestones and targets
2. To manage the project budget in liaison with CFPT’s Assistant Organiser
3. To gather and record all relevant data and statistics relating to the project
4. To monitor the performance of the project using the methods, format and frequency agreed with the funder
5. To prepare project update reports for CFPT’s Management Committee as and when required
6. To prepare annual project update reports as required by the funder
Relationship building:
1. To identify and build relationships with key contacts e.g. ward councillors, Council staff, and other relevant individuals and groups/organisations
Engaging:
1. To creatively engage with a wide variety of private renters (focussing particularly on the more vulnerable and socially isolated ones) in different locations and settings across the 2 wards to ensure they are aware of the range of local services available to them
Participating:
1. To promote and raise awareness of the project both online and through organising meetings, events and activities in the wards
2. To increase participation in the project both online and through organising meetings, events and activities in the wards
3. To publicise the project and private renters’ issues through the different media and other communication channels
Informing, empowering and supporting:
1. To identify the information, support and other needs of private renters to enable them to effectively engage with their landlord and/or agent and other organisations
2. To help and support tenants to advocate on behalf of themselves, and when required, to advocate on their behalf with the landlord and/or agent regarding individual problems and issues.
Project sustainability:
1. To have an awareness any relevant developments (internal/external) which could impact on work of the project
2. To assist CFPT’s Organiser to identify and make applications to funders to ensure the long-term sustainability of the project, if this is required
Other:
The post holder must undertake:
1. To attend some evening meetings and work occasional weekends
2. To attend CFPT Management Committee meetings and AGM when required
3. To demonstrate commitment at all times to the principles of Equality, Diversity and Inclusion
Please answer the 5 questions we have asked in your covering letter.
The client requests no contact from agencies or media sales.
£28,000 - £30,450 per annum
Permanent, full-time (37.5 hours per week)
Hybrid working with regular travel to our London Bridge Office
What the job involves
We’re on the lookout for a Legacy and In Memory Executive to join our Individual Giving Team here at Prostate Cancer UK. This role focuses on legacy and in-memory giving - including gifts in wills which are some of the most meaningful contributions we receive, helping us fund research that will save and improve lives.
In this role you’ll be part of an exciting time at the charity, joining us as we roll out our new Fundraising Strategy and start developing new products. You’ll be delivering thoughtful, well-timed and engaging communications to a variety of audiences, helping us reach new supporters and deepen relationships with those already connected to us. Your work will play a vital part in raising awareness, encouraging supporters to consider leaving a gift in their Will, and providing meaningful ways to remember loved ones.
Working closely with our Legacy and In Memory Manager, you’ll help manage relationships with external agencies and collaborate with both internal teams and external partners to make sure our plans are delivered smoothly and successfully. It’s a role where your creativity, empathy and organisation will all come into play.
You’ll also be responsible for the operational duties of the Prostate Cancer Memorial Sculpture – a poignant tribute to the dads, grandads, brothers and friends we’ve lost to prostate cancer, and a place for families and communities to reflect, remember and raise awareness.
What we want from you
We’re looking for someone ready to take ownership of our legacy and in-memory giving programmes, ensuring their continued growth and success. You do not necessarily need previous experience within a legacy role but be willing to develop skills and knowledge in this area. You’ll bring warmth, empathy and professionalism to every interaction, recognising that behind every gift is a deeply personal story.
You’ll have excellent communication skills, both written and verbal, and a genuine sensitivity when engaging with supporters – whether they’re considering a gift in their Will or honouring the memory of someone special. You’ll be comfortable working collaboratively with teams across the organisation, as well as with external partners and agencies, always bringing a positive, solution-focused approach. You’ll know how to tailor messages for different audiences and balance multiple priorities while meeting deadlines.
If you’re looking for a role where you can make a meaningful difference every day, we’d love to hear from you.
Why work with us?
Every man needs to know about the most common cancer in men – prostate cancer. It’s a real and present danger that takes over 12,000 of our dads, grandads, brothers and friends each year.
Prostate Cancer UK is the largest men’s health charity in the UK. We have a simple ambition – to stop prostate cancer damaging lives. We invest millions in research to revolutionise testing, treatment and care. We’re blazing a trail to a screening programme that could save thousands of lives with regular, accurate tests for all men at risk. And we work tirelessly to spread the word about risk and offer specialist support to people living with the disease.
Work with us and you’ll see your efforts pay off as we give men and their families the power to navigate prostate cancer.
Our commitment to equity, diversity and inclusion
At Prostate Cancer UK we’re committed to righting health inequalities across the UK, starting with those faced by Black men. This includes ground-breaking research into Black men's risk and working with communities directly to overcome barriers to the diagnosis and treatment of prostate cancer. To make this happen, we're dedicated to being an inclusive, proactive organisation, as we strive to be Allies to Black communities. We’ll achieve this by advocating and working alongside those communities to promote change. We're also working to be Allies to each other, not only protected groups. In 2024, we launched our New Ally Ship Training Programme. All colleagues at Prostate Cancer UK will be trained to act and identity as an Ally.
We've also signed Business in the Communities Race at Work Charter, as a dedication to our Black health equity work and wider EDI priorities. As a signatory, we're responsible and accountable for driving positive change.
Ways of working
Our hybrid working approach combines the best of flexible working – a positive work/life balance, inclusive and accessible platforms, and online information at our fingertips.
Next steps
More information on what we offer, as well as the role, can be found on our vacancies page. Please download our job profile document (job description) with our ‘How to apply’ section sharing the key points to refer to in your application and to apply, please visit the website via the apply button.
The closing date is Sunday 27th April 2025. Applications must be submitted by 23:45 UK time.
Interviews: By arrangement. Currently scheduled on Wednesday 7th May 2025.
Prostate Cancer UK is a registered charity in England and Wales (1005541) and in Scotland (SC039332). Registered company number 02653887.
Saferworld is currently seeking a Finance Coordinator to join our Conflict Advisory Unit on the Women, Peace, and Security Helpdesk contract. In this role, you will provide efficient and compliant financial management support for our on-demand service, which is crucial for advising a diverse range of aid actors—including donor institutions, UN agencies, NGOs, civil society organisations, financial institutions, and the private sector—on integrating conflict and gender sensitivity into their strategies. Reporting to the Project Manager- Women, Peace and Security, you will ensure accurate financial allocations and record-keeping across helpdesk consortium members, align our operations with Saferworld’s finance system, and support all related audit processes, working closely with both the operational team and our finance colleagues. This is an excellent opportunity to contribute to gender-sensitive conflict and security policies and to advance Saferworld's mission and vision.
Closing Date: 29 April 2025
The client requests no contact from agencies or media sales.
Exciting Leadership Opportunity: Part-Time Director (Flexible Hours)
Location: Remote with occasional travel
Hours: Up to 30 hours per week (flexible working options available)
Salary: £39,000 - £42,000 FTE (calculated at 37.5 hours/week)
PMRGCAuk is a small national charity dedicated to supporting people affected by polymyalgia rheumatica (PMR) and giant cell arteritis (GCA). We have a big impact, supporting patients with the help of a proactive team of volunteers and working closely with leading rheumatologists and researchers to improve diagnosis and treatment of these conditions. As we continue to grow, we are looking for a passionate and dynamic Director to lead our organisation, working closely with our dedicated board, staff, and volunteers to drive growth, sustainability, and impact.
This is a key role to help shape the future of a health charity providing vital support to patients with two conditions that typically affect older people.
Why This Role?
- Leadership Opportunity: This is an excellent chance for someone looking to step up into a strategic leadership role within the charity sector.
- Make a Difference: Your work will have a direct impact on improving the lives of those living with PMR and GCA.
- Great (virtual) working environment: The opportunity to collaborate with a friendly team of staff, invested and enthusiastic trustees, and volunteers with a wide range of knowledge and experience.
Key Responsibilities:
- Lead the day-to-day operations of the charity, ensuring its continued growth and success.
- Manage and support two members of staff and a network of volunteers across the UK.
- Work with the Board of Trustees to drive sustainable fundraising efforts and grow our membership
- Oversee financial management in collaboration with the Treasurer.
- Support governance responsibilities and strategic planning for the charity’s future.
- Build relationships with external stakeholders to enhance awareness, support, and research efforts.
Who We're Looking For:
- A proactive self-starter with experience of managing people.
- Someone with knowledge of the UK voluntary sector and a passion for improving health outcomes.
- A strong communicator with excellent writing, project management, and financial skills.
- Someone with experience in (digital) fundraising, grant and trust applications.
- Someone who is confident with IT. The systems we use include Microsoft applications, G Suite, Wordpress, Dropbox, Zoom, Canva, Vimeo, You Tube and Salesforce (though we are embarking on a project to migrate to a new CRM).
This is a fantastic opportunity for a driven individual to step into a leadership position and help shape the future of a growing charity.
Potential applicants are sometimes put off if they don’t meet 100% of the requirements. We think individual experience, skills and passion make all the difference, so if you meet the majority of the criteria, we’d love to hear from you.
Join us in making a real difference!
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
About the role
We’re recruiting for a Head of Retail Operations for our Southern Division. In this role, you’ll be at the heart of driving success within five regions, leading a team of dedicated Regional Managers across 85 shops with around 270 colleagues.
This isn’t just about overseeing operations – it’s about owning them. You’ll have the freedom and autonomy to shape the strategy for your division, making key decisions on everything from financial performance to people development. You’ll build a values-led, inclusive culture – one where our people feel appreciated, respected and supported.
As part of the senior leadership team, you’ll play a key role in shaping the strategic direction of Mind Retail, bringing fresh ideas and driving initiatives that make a real impact. And because every pound we make in our shops helps support Mind’s mission, the work you do will have a lasting and meaningful impact.
This is a role for an ambitious leader – someone ready to take ownership, think strategically and inspire a team to do great things.
We’re looking for someone who:
- Is a natural leader, passionate about creating high-performing teams and building an inclusive culture
- Has senior-level experience leading multi-site, large-scale retail operations and knows how to drive commercial success
- Understands retail finances inside out, from managing P&L’s, to spotting opportunities for growth
- Thinks strategically, but isn’t afraid to roll up their sleeves and make things happen
- Embodies our values and behaviours
Ready to make a difference?
Join Mind Retail. Join the fight for mental health.
Due to our commitment to work/life balance, you must live within reasonable travelling distance of the division. The geography of the division covers the South East, South West, South Wales, Norfolk and Suffolk.
Mind Retail reserve the right to close the vacancy to applications earlier, should we receive a high volume of strong candidates. Therefore we encourage an early application.
About our benefits
As Head of Operations, you’ll receive:
- A competitive salary of £59,753 per year
- A company car
- A strong commitment to work-life balance with a working pattern that supports this, with the occasional weekend working
- 25 days’ paid holiday per year, plus bank holidays
- Development workshops & courses, to help build your career
- Comprehensive, personalised induction programmes, tailored to your role when you join us
- A huge variety of additional qualifications & development programmes for anyone looking to grow their skills
- Family friendly policies & enhanced pay
- A competitive pension scheme & life assurance, available to all our employees
- 25% staff discount in all Mind shops
- Access to exclusive discounts at over 160 retailers through our employee savings app
- Employee Assistance Programme
- Cycle to Work Scheme
- Interest free season ticket loan
About Mind Retail
Mind Retail are a network of almost 200 shops across England and Wales, generating an income of around £25 million per year. We have ambitious plans to grow over the next few years and we’re going to be fighting for mental health in a way we never have before. We won't stop until everyone with a mental health problem gets the support and respect they deserve. There’s never been a more exciting time to join us.
Equality, diversity and inclusion
We value the power of diversity. We embrace the different perspectives that each of us bring. We are creating an inclusive working environment where everyone is appreciated for being authentic and bringing their whole selves to work.
Safer Recruitment at Mind Retail
We are committed to safeguarding and promoting the welfare of our employees and volunteers and we expect anyone working with us to share this commitment. In line with our Safer Recruitment policy, the successful candidate will be required to provide references and will be expected to undertake an enhanced DBS check with a check of the Children's Barred List and/or ‘Work with Adults' workforce check based on their role and responsibilities. A DBS check is a process to check someone's criminal record (if they have any). A Barred List is a list of people who are barred from working with children. To enable you to predetermine what might be disclosed in your DBS check, please use this disclosure calculator.
Mind Retail is an equal opportunities employer, welcoming applicants from all communities. We are committed to the fair treatment of our staff, potential staff and volunteers, regardless of race, gender, religion, sexual orientation, responsibilities for dependants, age, physical/mental disability or offending background.
This job vacancy is exempt from the Rehabilitation of Offenders Act 1974 and the amendments to the Exceptions Order 1975, 2013 and 2020.
More details
For more information and a full person specification, please review the job description.
Mind Retail are a network of over 170 Mind charity shops across England and Wales.




The client requests no contact from agencies or media sales.
The Senior Licensing Officer (SLO) will support the Licensing Manager with ensuring charity and network contract compliance, which includes policy management, contract updates, supporting procedures and IT infrastructure, and associated reporting.
The SLO will manage and deliver complex and significant projects to manage risk and ensure adherence and compliance. They will also maintain project deliverables once adopted into business as usual and provide contract and policy support to staff at all levels within the charity.
We are looking for:
- Strong knowledge in policy and/or contract management
- strong knowledgeof end-to-end project management, from development through implementation to evaluation, including project planning, risk management, governance, etc.
- Strong stakeholder management experience, with the ability to influence and build strong relationships at every level internally and externally.
- A quick learner, with the ability to comprehend complicated principles and structures
- Proven ability to interpret and evaluate complex information to identify problems and deliver high quality solutions
- Able to work independently, flexibly, and be pro-active, using initiative to complete project work in a timely manner
How to apply
If you are excited about the prospect of working for the DofE and believe you have the desired skills and experience to make a real success of this role, then we are keen to hear from you.
If you would like to access the application form in a different format or if would like any assistance that might help improve your experience while completing the application, please contact us.
Applications will close on: Sunday 11th May– Midnight
1st Interviews will take place: WC 19th May (to be held virtually via Teams)
2nd Interview will take place: WC 26th May (to be held virtually via Teams)
The DofE are committed to safeguarding and promoting the welfare of young people. All successful applicants will be required to undergo a Basic Disclosure and Barring Service check. (e.g. DBS/PVG or similar), including references covering any gaps of employment/education, confirm eligibility to work in the UK and complete a health check.
**The geographical allowance is based on a member of staff having a home or office-based postcode within 30 miles (as the crow flies) from Charing Cross, WC2N 5HS. The allowance is 7% capped at £4,000 per annum.
The client requests no contact from agencies or media sales.
Actively Interviewing
This organisation is scheduling interviews as applications come in. They're ready to hire as soon as they find the right person. Don't miss your opportunity, apply now!
A skilled project manager and technical advisor, with a proven ability to work with external stakeholders, you will work in support of the Technical Manager to manage the technical aspects of Leaping Bunny and other organisational programmes. You will have excellent administrative skills gained in a customer-facing environment, including the ability to deal with multiple complex enquiries in a calm manner.
From the provision of technical advice and guidance to existing members and prospective new joiners, to supporting complex third-party supply chains; your meticulous approach, eye for detail and flexibility will help advance the organisation’s Vision, Mission, and Values.
You will act as a main point of contact for all Leaping Bunny technical enquiries and other potential new programmes, and in doing so, you will enjoy dealing with a wide and diverse range of people mainly via phone/email/video calls.
Your energy, commitment and experience will help propel the department and organisation successfully forward; and in doing so, you will help end testing on animals worldwide.
The client requests no contact from agencies or media sales.