Business Administrator Jobs

Independent Age is the national charity focused on improving the lives of people facing financial hardship in later life. We believe no one should face financial hardship in later life.

Our Helpline and expert advisers offer free, practical support to older people without enough money to live on. Through our grants programme, we support hundreds of local organisations working with older people across the UK. 

We use the knowledge and insight gained from our support services and partnerships to highlight the issues experienced by older people in poverty and campaign for change.

We would love to find individuals from all walks of life and diverse backgrounds to join us on this journey.

Responsibilities and Person Specification:

The Infrastructure Team provides the technological foundation for core business functions including network access, hardware and software, printers and remote working. The team is a key support function and provides a customer centric service, providing colleagues with the tools, systems and support they need to carry out their job roles efficiently and effectively.

This role is responsible for supporting the work of the Infrastructure Team providing overall IT Support and being the first point-of-contact to all staff across the UK, including home-based staff, by phone, email, and face-to-face at our office in London. 

You will provide a proactive service to all users in diagnosing faults, answering requests, providing training and guides, and timely solutions. You will also maintain the asset registers and helpdesk system ensuring they are kept up to date. You will need strong administrative skills with good attention to detail and the ability to communicate and articulate clearly, written and verbally.

You will support the delivery of technological solutions and services within Independent Age, consistent with organisation plans and strategies, best practice and agreed functional specifications and professional standards.

You should be able to demonstrate experience in a related discipline and/or have technical qualifications including, knowledge of IT service operations with incident management, request fulfilment, access management, and problem management.  Excellent customer service skills are also key. 

You should also have a basic understanding of Infrastructure management including Active Directory, file structures, and security, along with experience supporting Windows and Mac devices, Office 365, and end-user devices and systems, and working in a busy and dynamic office environment, supporting users in person and remotely.

The postholder will be supported with learning and development, with a potential opportunity to undertake apprenticeship training within the role. 

For full details on the role and requirements, please review the job description and person specification.  If your experience doesn’t align perfectly with all of the criteria in the person specification but you do meet most of them and are excited about the role, we encourage you to apply anyway. 

This is a full-time role, 35 hours per week, which you can choose to work over five days or a 9-day fortnight. 

What it’s like to work at Independent Age:

We celebrate diversity at Independent Age and champion the differences that make each of us unique. We actively support and encourage people from a variety of backgrounds, experiences and skill sets to join us and help shape what we do. We aim to attract and retain a wide range of talent and create an environment where everyone can feel safe, protected, welcome and included.

We offer great benefits including 28 days annual leave plus public holidays, a generous pension scheme with life assurance, and fantastic learning and development opportunities. We also offer a number of enhanced leave provisions and benefits.

We know that a good work life balance helps us perform at our best and supports wellbeing. Flexible working hours and hybrid working is standard for all (those contracted to work in the office usually attend 1 day per week). But if you need a different form of flexibility, we are always happy to talk flexible working. 

You can find out more about what it’s like to work at Independent Age here.

Application Process:

To apply, please visit our website to submit a CV and a Supporting Statement, detailing how your skills and experience meet the criteria within the Job Description and Person Specification (please do not hesitate to contact us if you have specific requirements and need support to apply in an alternative format).

To support our commitment to equity, diversity and inclusion our hiring managers use anonymous shortlisting. Therefore, please do not include your name, photo, or information to indicate your gender or age in your CV and supporting statement. Please do not omit dates of employment. Please ensure the title of any uploads does not contain your name. 

Independent Age is committed to safeguarding and follows Safer Recruitment practices to ensure we are safeguarding those we work with. We therefore ask that you supply your full work history with explanations for any gaps in the application documents you submit and, if offered the post, we will require two employment references including your current or most recent employer.

Closing Date: 23:59 on Monday 13 January 2025 

Interview Dates: Week commencing 27 January 2025

Role Description

As our Business Support Officer, you’ll play a vital role in ensuring Together Active runs smoothly. You’ll provide essential operational, administrative, and governance support to the team, enabling us to deliver impactful programmes and stay organised. This role is all about creating efficient processes that help the team thrive.

Role Outcomes

• Seamless administrative and operational support enables the team to focus on delivering outcomes.
• Board and committee meetings are organised effectively, with governance needs met.
• HR, compliance, and pre-employment processes are managed efficiently.
• Events and projects run smoothly, with all logistical needs coordinated.

What Does This Mean Day to Day?

• Support the team with administrative tasks, meeting scheduling, and office management.
• Coordinate board and committee meetings, including preparing agendas and minutes.
• Oversee HR compliance, including pre-employment checks and staff records.
• Assist with event planning and logistics to ensure successful delivery.
• Manage supplier relationships and office equipment needs.

How We Value You

• Generous annual leave allowance: 27.5 days upon commencement of employment plus bank holidays, increasing by an additional day per year after two years of continuous employment (up to an additional 5 days).
• Three concessionary days leave over Christmas and New Year (pro rata for part-time staff).
• Death in service scheme up to the value of three times actual salary.
• Wellbeing Grant: £50 voucher per year to spend on health and wellbeing.
• Volunteer day to support an organisation or cause of your choice.
• Up to 8% employer contribution to the pension scheme.
• Reimbursement of the cost of a standard eye test as a user of visual display equipment.
• Access to Cyclescheme.
• Annual CPD courses offered by Staffordshire University.
• Online skills training platform for personal and professional development.
• Access to counselling services.

Do you want to make a positive difference to the wider community? Do you what flexible working hours? Do you want to be part of an awesome and innovative team?

Your role will be to  work alongside the Business Manager to co-ordinate all administrative and financial functions of Sunderland People First to ensure the smooth running of the business and processes. 

We are looking for two enthusiastic, efficient, and coordinated professionals to join the Exams Operations team as an Exams Administrator at the Royal College of Radiologists (RCR).

Exams are a core tenet of producing high quality doctors and this role manages the practical delivery of exams, supporting candidates and examiners and ensuring operational excellence. The Exams Administrator has day-to-day delivery responsibility for the First FRCR exams and the Final FRCR Part A in both Clinical Radiology and Clinical Oncology. ese assessments feature both written and image-based components, delivered across different digital platforms and run over multiple sittings in both UK and global venues. The assessments are - for many – candidates first experience of the FRCR exams and of the wider organisation. The postholders work will support the RCR’s intended strategic increase in candidate numbers, notably from global candidates who have a choice of international radiology and oncology qualifications.

To be successful in this role you’ll be an excellent communicator able to work collaboratively with colleagues and chairs of relevant exam boards. You’ll be committed to delivering an exceptional professional and proactive service, using your critical thinking skills to problem solve and relieve pain points.You will be joining a dedicated team who enjoy the challenge of ‘making a difference’ by supporting doctors through their RCR examinations.

What you will do: 

• Promote and publicise exams, filling all available exam capacity to support candidate access and maximise the use of exam content.
• Work with the Venue and Invigilation Officer on long-term capacity requirements, and support with the introduction of new venues.
• Oversee live delivery of exams delivered contemporaneously, providing remote expert support to local personnel and candidates, ensuring the smooth running of exams across multiple venues and countries.
• Process candidate bookings via the exam booking system, producing accurate exam materials such as timetables, visa correspondence and candidate lists for each sitting. 
• Be the main point of contact for UK and global potential candidates ensuring an excellent customer service offer reflecting useful and timely information regarding exam criteria and eligibility. 
• Support candidates and their trainers with specific exam issues and queries - relieving pain points, resolving issues with sensitivity and tact and escalating where appropriate
• Support examiners to effectively undertake their duties, notably regarding quality assurance, marking and results-generation.

What you will need: 

• Experience of working in an exam, assessment or educational setting
• Experience of interpreting, applying and communicating regulations and policy.
• Experience using and maintaining a database or equivalent to store and retrieve information so that information is kept up to date and readily available
• Effective interpersonal skills with the ability to work collaboratively and build and sustain effective working relationships with a diverse range of groups. 
• Excellent oral and written communication skills as appropriate to the audience. 
• Ability to work effectively within the team 

Please find out more about the role and instructions on how to apply from the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

We are seeking a proactive and organised Administrator to join the East London Teaching School Hub. As the first point of contact for enquiries, you’ll provide essential support to the Hub team, handling varied tasks including event management and data management. The ideal candidate will be adaptable, with excellent communication skills, attention to detail, and the ability to manage competing priorities in a fast-paced environment. Strong Microsoft Office skills, particularly Excel, are essential, and a commitment to learning and professional growth is highly valued. 

About East London Teaching School Hub   

East London Teaching School Hub (ELTSH), led by Mulberry School for Girls and part of the Mulberry Schools Trust, has served the London boroughs of Hackney and Tower Hamlets since February 2021. As one of 87 TSHs across the UK, ELTSH provides exceptional contextualised professional development for teachers and school leaders across East London.   

The hub supports teachers at all stages of their careers through the Department for Education’s golden thread from initial teacher training through to school leadership. Since its launch, ELTSH has 

• supported over 900 Early Career Teachers and mentors through the Early Career Framework (ECF) 

• trained over 590 teachers and leaders completing National Professional Qualifications (NPQs) 

• served as the Appropriate Body for over 530 ECTs each year 

• partnered with four local organisations to enhance education in the region 

Exciting developments include the launch of Mulberry College of Teaching (MCoT) in September 2024, the Mulberry Schools Trust’s accredited initial teacher training provision, which is currently training its first cohort of Secondary English teachers.   

Our vision is to transform young people’s lives through outstanding professional development for teachers at all career stages, tailored to the specific needs of schools in our area. We aim to enhance education by fostering collaboration among schools to create an inclusive, ambitious, and high-quality environment where staff and students thrive.  

To find out more about East London Teaching School Hub visit our website linked in the job pack

To find out more about Mulberry College of Teaching visit our website linked in the job pack

Closing Date: Monday 13th January 2025 midday 

Interviews: Tuesday 21st January 2025 

Start Date: As soon as possible 

Candidates who are selected for interview will be informed following the shortlisting process and full details of the interview will be provided. If you do not hear from us within 14 days of the closing date of the position, unfortunately, you have been unsuccessful on this occasion. 

The Trust is committed to safeguarding and promoting the welfare of children and expects all staff and volunteers to share this commitment. The successful candidate will require an enhanced DBS clearance. We are dedicated to equality and valuing diversity. 

Location: Hybrid with a need to work from Bristol Office 2-3 days per week

Closing date: 6th January 2025 

W/C interview date: 13th January 2025

Today, 12 children and young people will be diagnosed with cancer. We’ll stop at nothing to make sure they get the right care and support at the right time. 

Change lives in a life-changing career

When a child or young person is diagnosed with cancer, their whole world can feel like it’s falling apart. Independence is taken and confidence is stolen. Stability no longer exists. The future suddenly feels uncertain.

The impact of cancer on young lives is more than medical. That’s why we exist. Our specialist social workers help children and young people with cancer and their families navigate the emotional and practical impact of cancer. We remove barriers, solve problems and prioritise wellbeing. And we stop at nothing to make sure they get the right care and support at the right time.

We challenge the systems and policies that surround children and young people, we highlight gaps and campaign for change. Because we know what a better future could look like. And we know what we need to do to make that future a reality. We need to push harder, reach further and work smarter. And we need the right people on our team to help us get there. People like you.

About the role

We’re looking for an Income Operations Administrator to join our Income Operations Team.

This is a wide and varied role that includes supporter donation processing and recognition, data processing on our CRM database, income reconciliations, internal and external fulfilment requirements, complaints investigation and reporting.  You will use our database to input income batches, and you will also be confident using excel to reconcile data. Don’t worry if this is new to you, full training will be given to successful candidates who show a positive can-do attitude and a willingness to learn quickly.

The aims of the role are:

• to deliver a quality and efficient service to internal and external customers to support the delivery of the Income & Engagement strategy and targets
• to facilitate long term supporter engagement through accurate administration of their gifts, data, requirements, effective communication and regulatory compliance.

What will I be doing?

No two days are the same at Young Lives vs Cancer. So, summarising your ‘day to day’ isn’t easy. Here are some of the main things you’ll be doing, but you’ll find more details in the job description.

All Income Operations Administrators will hold general responsibilities but may specialise in certain areas based on resource and business requirements.

General responsibilities will include the following:

• Opening and processing all post
• Actively provide a high standard of customer service to all internal and external customers
• Income coding, recording and receipting
• Data management on our CRM database
• Income reconciliations
• Undertake tasks in our CRM database (CARE), such as data preparation, imports, batch processing, and financial adjustments
• Recording of Gift Aid declarations and ensure compliance with relevant statutory regulations

What do I need? 

Diverse perspectives and unique skillsets are at the heart of Young Lives vs Cancer. If you're passionate about making a positive impact and eager to learn, we encourage you to apply, even if you don't meet the criteria and person specification fully. Your potential is what matters most to us, and we’re committed to fostering an inclusive and supportive work environment to help you develop.

The key skills we’re looking for in this role are:

• Excellent time management and organisational skills, able to prioritise and multi-task in a fast-paced environment
• Excellent attention to detail – able to spot errors and produce high quality work
• A good understanding of Excel including simple excel formulae, or able to demonstrate data analysis skills from a previous role or from your studies
• Conscientious, questioning and pro-active attitude
• A positive and effective team player – helping others when they need a hand
• Able to communicate effectively with varying audiences

What will I gain?

For people to reach their full potential, they need the right environment. As a member of Team Young Lives, you’ll be made to feel supported, valued and appreciated. Here’s how we do it:

• Flexible working: we’re open to working hours outside of 9 - 5 and we can talk through your flexibility requirements at interview stage
• Wellbeing days: four days a year to do what works for you – from catching up on training to going for a walk
• Generous annual leave allowance
• Great family/caring leave entitlements
• Enhanced pension
• Access to our employee savings scheme

To find out more about our benefits package, have a look on our website.

Our commitment to Diversity, Equity, Inclusion and Belonging

At Young Lives vs Cancer, we recognise that opportunities for too many people remain a condition of their sex, ethnicity, class, gender identity, disability, sexual orientation – or a combination. This has never been acceptable to us as an organisation. We don’t just accept difference, we value it, celebrate it, nurture it and we thrive because of it.

We’re on a journey to be reflective of the diverse children, young people and families we support. We know we aren’t there yet, and we’re passionately committed to taking actions and making changes to be a truly diverse, inclusive and equitable organisation. This includes taking anti-oppressive action and removing barriers in our recruitment practices. We particularly welcome applications from members of minoritised communities. Our Diversity, Inclusion, Equity and Belonging strategy will tell you more.

We operate an anonymised shortlisting process in our commitment to diversity, equity, inclusion and belonging. CVs can be uploaded, but we won't be able to view them until we invite you for an interview. Instead, we ask you to fully complete the work history sections of the online application form for us to be able to assess you quickly, fairly and objectively.

Accessibility

We’re committed to providing reasonable adjustments throughout our recruitment process and we’ll always aim to be as accommodating as possible.Please let us know in your application form of any adjustments or access requirements we could make to help you with the application process and interview.

To arrange an informal chat, please contact David Lewis.

#ShowTheSalary #NonGraduatesWelcome

Are you an experienced Salesforce certified Administrator who is passionate about animal welfare?
We’re looking for a Senior Salesforce Administrator, who will play a critical role in ensuring excellent, seamless performance, integration, and optimisation of Salesforce platforms across the charity.

About this job
As Senior Salesforce Administrator, you’ll:

• lead the day-to-day operations of the Salesforce system, overseeing all aspects of Salesforce administration and working closely with junior colleagues to support the organisation,
• proactively monitor system performance, pre-empting and avoiding system incidents, and act as a triage point for configuration requests,
• be the main point of contact for small to medium system enhancements, working closely with different teams to configure and customise Salesforce to meet their business needs,
• manage relationships with internal customers and external vendors and consultants.

About you
To be successful in this role, you’ll need to be a Salesforce certified Administrator with significant experience supporting in complex, dynamic environments. You’ll have a proven track record of excellent communication skills and collaboration, and the ability to translate technical concepts into lay terminology. You’ll have strong leadership abilities too, as well as the ability to train and upskill other colleagues to effectively resolve level one and two queries. Above all, you should be motivated by the aims and objectives of Dogs Trust.

About Dogs Trust
We love dogs. That’s why we do whatever we can to make sure every four-legged friend gets the love they deserve. We’ll never put a healthy dog down, so our work is focused on helping dogs in need, supporting owners every step of the walk, and creating a better world for dogs in the future. It’s what we’ve been doing since 1891 and how we’ve grown to become the UK’s leading dog charity, helping 12,000 loyal friends find their forever homes every year.

To apply for this position please click the APPLY NOW button. Our application process requires you submit a CV and a cover letter explaining your interest and suitability for the role. Please note, on rare occasions, we may close vacancies early if we receive an overwhelming response, so to avoid potential disappointment, please apply at your earliest convenience.

Dogs are incredibly diverse, much like the humans that love them! At Dogs Trust we value diversity, and we're committed to fostering an inclusive culture. We actively encourage applications from people of all backgrounds, abilities, and cultures and believe that a diverse workforce helps us to achieve our mission. Our colleague networks give our people a voice, acting as vehicles for real and meaningful change within Dogs Trust. We truly want to see every candidate shine throughout the entire job application process, interview stages, and during their time with us. If there's anything on your mind or any adjustments you may need, don't hesitate to reach out to us. We're here to support you every step of the way.

Job Summary: As the Payroll Administrator, you will be responsible for managing the monthly payroll processes for circa 400 employees in the organisation.

This role requires a detail-oriented individual with strong organisational skills and the ability to handle confidential information with discretion. You must possess a collaborative team spirit, positive attitude and the desire to build relationships with a range of people. With strong administration skills, you will understand the importance of good planning, organisation and execution in a fast paced environment

Payroll Management:

Key Tasks & Responsibilities:

Payroll:

• Collaborate with payroll bureau, Moore Pay and People Team to ensure efficient monthly payroll.
• Manage the working relationships with our payroll bureau and People Team colleagues on a daily basis ensuring that communication is clear and relevant information is being provided and collated in a timely manner so that payroll runs efficiently each month.
• Verify trial payroll data for accuracy before submission.
• Generate and distribute payroll reports, including agency and absence rates.
• Perform regular audits of payroll and pension systems.
• Resolve payroll issues and manage statutory payments (SSP, Maternity, Paternity).
• Ensure HR data is up-to-date through monthly audits.
• Maintain accurate pay records and systems in accordance with financial accounting requirements and HMRC guidelines.
• Collate and check trial payroll information such as absence data and employee information, prior to the submission of the monthly payroll to ensure accuracy and minimise pay related issues.
• Produce and distribute pay reports including use of resources such as agency and bank workers and absence rates.
• Provide checks and balances function for payroll and pensions processes through regular systems audits and checking source data with systems data.
• Be first point of contact for employees and resolve any issues in a timely manner.
• Manage the administration of statutory payments, SSP, Maternity and Paternity Pay ensuring that calculations are accurate and notified to payroll.
• Work with the People Team to ensure that HR Data and people records are maintained to high standard and up to date through a monthly audit process.
• Process P45s efficiently.

We have a new and exciting opportunity for an enthusiastic, efficient and organised Events Administrator to join us as a Professional Networks Events Administrator at The Royal College of Radiologists (RCR) - a medical charity focussing on supporting doctors to deliver medical imaging and cancer services.

The Professional Networks Events Administrator provides an organised, proactive service to members of the professional networks team. In particular, as the Events Administrator you will support the Professional Network Manager and Co-ordinators during the busiest time of the year to develop and deliver events that form part of the annual workplan to support for our faculties- clinical radiology and clinical oncology.

If you are a proficient and proactive Administrator who is seeking to develop their events career in an impactful role for an organisation with a meaningful mission, then this may be the role for you.

What you’ll do:

• Develop and deliver from start to finish a limited number of smaller-scale events annually for professional network audiences based in the UK.
• Work closely with the Professional Network Coordinators and Network leads to  identify and confirm inspiring and up to date programmes, speakers, clear learning outcomes, and event materials.
• Follow and contribute to the development of existing event project management templates and frameworks, to support consistency of approach and a learning culture across the Networks team.
• Where required, adapt and apply per-product budget templates for our repeatable, smaller-scale, products ensuring that are accurate, including direct and staff costs, as well as forecast delegate and sponsorship income.
• Proactively track and monitor event expenditure and income, reconciling budgets at the end of event periods to inform evaluation, and reporting on team and organisational targets.
• Monitor and respond to queries about the overall Networks programme (events, webinars, e- newsletters and resources) from stakeholders via telephone and email, triaging and redirecting to relevant colleagues.

What you’ll need:

• Experience of working in event administration across in person and/or online and hybrid formats, including working with external experts to deliver activities.
• Proven experience of providing high quality customer service to stakeholders
• Experience using Microsoft packages, and/or online event delivery platforms e.g., Zoom or MS Teams.
• Ability to work with budgets and track income and expenditure for a variety of activities simultaneously.
• Demonstrable organisational and administrative skills
• Good communication and interpersonal skills.

If the role sounds like the next exciting opportunity for you then please find out more about the role, the RCR and instructions on how to apply through the candidate pack.

Why join us:

• Make a difference to the lives of Doctors and the specialities they work in every day!
• Hybrid working (40% working week can be done remotely)
• Modern working environment
• Equipment provided to work from home
• Generous annual leave allowance
• Excellent pension scheme
• Interest free season ticket loan and cycle to work scheme
• Employee Assistance Programme

UK Maths Trust is a charity that exists to advance the education of children and young people in mathematics. We do this by working with hundreds of volunteers across the UK to organise Competitions and Challenges that promote problem solving and teamwork.

As the Mathematical Programmes Administrator, you will work closely with Programme Coordinators to support the delivery of the UKMT’s competitions and activities. Your main responsibility will be delivering the relaunch of the Senior Team Maths Challenge in Autumn 2025.

Position: Mathematical Programmes Administrator
Location: Leeds - Thorpe Park (Hybrid working)
Salary: UKMT Grade A1 - A7 (Salary range £25,225-£29,410 dependent on previous experience)
Post type: Full time
Contract: Permanent
Reports to: Director of Mathematical Programmes
Annual leave: 25 days plus 3 days to be taken between Christmas and New Year, when the trust is closed

How to apply: Submit a CV and a short statement (no more than 300 words) explaining what interests you about the role, and how you meet the essential criteria outlined in the person specification.

The deadline for applications is 8 January. We expect to hold interviews on 15 and 16 January. However, we will sift applications as they are received, and may schedule interviews or even close the vacancy early if a suitable candidate is found, so early applications are encouraged.

Main duties:

• To work with the Team Maths Challenge Coordinator to relaunch the Senior Team Maths Challenge (STMC) in Autumn 2025 and deliver the expanded Teams Maths Challenge (TMC) in Spring 2025. To undertake associated procurement and fulfilment and any other project work as required.

• To support the Enrichment Coordinator on the delivery of Summer Schools, Mentoring Programmes, Problem of the Week and Publications.

• To work with the Director of Mathematical Programmes and the wider Mathematical Programmes team to assist with other reasonable duties where required during peak times.

• To provide excellent customer service to external customers and to UKMT volunteers as required.

These duties provide a framework for the role and should not be regarded as a definitive list.

Person Specification

Essential

• Exceptional interpersonal abilities, showcasing initiative, teamwork, and adaptability to manage competing priorities effectively. Demonstrable ability to prioritise and ensure key deadlines are met.

• Experience in events or similar project management and demonstrable ability to deliver an exceptional experience for event participants. Experience in liaising with venues and caterers.

• Proficiency in the use of Microsoft Office suite, Google Drive, and various social media platforms, reflecting a strong understanding of electronic communication tools.

• The ability to work effectively with others in a busy role but also on your own.

• The ability to build strong relationships with colleagues and the UKMT volunteer network.

• Adherence to organisational policies at all times when carrying out your work, in particular but not limited to Child Protection policy, Data Protection policy and Health and Safety policy.

• Promote and deliver a strong customer and stakeholder culture, continuously monitoring and responding to feedback in order to give excellent service delivery.

• Candidates must also pass an enhanced and barred list criminal record check from the Disclosure and Barring Service (DBS). This will be arranged by UKMT upon starting the role.

Desirable 

• An interest in education and/or mathematics.

• Proven experience in roles of similar nature, with a strong preference for candidates with experience of working in a field relating to the education of children.

• Flexibility to work occasional weekends and evenings to contribute to trust activities.

ABOUT BPNA

The British Paediatric Neurology Association (BPNA) is the professional organisation for doctors who specialise in the care of children with neurological disorders. The BPNA has developed a number of educational programmes for doctors in the UK and overseas both online and face-to-face. This role directly supports the education of healthcare professionals across the UK, impacting the care of children with neurological conditions.

ABOUT THE ROLE

As a respected and growing organisation, BPNA is looking for a highly motivated individual who can use their dedication, attention to detail and reliability to help us develop further. We are seeking to appoint a UK Short Course Administrator to join our small team which is based across our Bolton and London offices. This is a full-time, permanent post based in Bolton, working 37.5 hours a week (7.5 hours per day x 5 days per week). The Short Course Administrator will provide customer care as well as logistical and technical support to both online and face-to-face UK short courses.

ABOUT YOU

This role would suit an organised, efficient and practical person with excellent interpersonal and communication skills and a good deal of common sense. You will also have diplomatic skills and the ability to build good relationships. You will need to be flexible, have an ability to problem-solve on-site, provide online zoom support, set up equipment such as computers and data projectors, and to organise highly educated people whilst remaining calm and maintaining a sense of humour. We are looking for someone to join our team who will contribute to maintaining and developing our customer focused ethos.

While this role is primarily based in Bolton, there will be some UK travel with overnight stays to support in-person courses. We offer time off in lieu or overtime paid for additional hours worked.

WHY COME AND WORK FOR US?

At BPNA, we value a supportive, collaborative, and inclusive work culture. The BPNA is a small organisation with big ambitions, and we work closely together to make an impact. You'll join a welcoming team that values mutual respect, flexibility, and work-life balance. We believe in continuous learning and career progression. As a member of BPNA, you'll have access to ongoing training opportunities and support for professional development, ensuring that you can grow both within this role and across future career aspirations.

We offer 25 days’ annual leave (excluding Bank Holidays) plus an additional day leave for birthday, rising to 30 days after 10 years of service and access to the Nest Pension scheme, with 6% employer contribution. 

LOCATION

While this role is based in Bolton, BPNA offers hybrid working arrangements, enabling you to balance time between working from our office and from home. Your line manager will agree with you how much time you will be required to work in the office and how frequently, to achieve productivity and service levels. This could vary week to week. You should anticipate spending an increased amount of time in the office during your probationary period.

JOB PURPOSE

This role provides hands-on experience with technology support for virtual courses and event planning for in-person courses for health care professionals, equipping you with skills in both administrative and event coordination settings. All course planning and logistics are arranged from the BPNA offices.

The purpose of this role is to:

• Support the organisation and delivery of virtual short courses

• Support the organisation and delivery of face-to-face short courses

For the full Job Description and Person Specification, see the attchment below

HOW TO APPLY

To apply for this role, please submit your CV and a covering letter (maximum 2 pages) through CharityJob. Your covering letter should detail how your skills and experience meet the person specification. You must have the right to work in the UK.

Closing date: 29 December 2024

Interviews aimed for: 15 January 2025

Please note that only shortlisted candidates will be contacted.

Job title: CRM Administrator 

Manager: Senior Data and Innovation Manager 

Location: London, Birmingham or Manchester, with the option to work remotely for up to 60% of your time per month 

Salary: London £30,000-£34,000, Manchester and Birmingham £28,500- £32,500 

Hours: Full-time (37.5 hours per week) 

Contract: Permanent 

Overall purpose 

This CRM Administrator role will sit within our Data and Innovation team. This team conducts analysis and creates systems to ensure that Breaking Barriers is as efficient, effective and evidence-based as possible. They help us to ensure we are continually providing the best possible support to our clients, as well as to demonstrate our impact and the need for our services to our supporters and partners. In addition, the team builds systems to assist the fundraising team in stewarding supporters and generating income.

The post-holder will be responsible for managing and improving the organisation’s database (Salesforce), training and supporting the end users of the CRM, and creating reports to analyse Breaking Barriers’ data. The CRM system is our ‘single source of truth’, and holds data relating to the clients we support, the activities they have participated in and the positive outcomes they have achieved, as well as information about all of our donors, event attendees, mailing list subscribers referral partners and other key contacts.

The role would suit someone with aptitude for thinking clearly about data, some experience in either CRM administration or data analysis, and a keen interest to learn more. There is scope to further develop a wide-range of data-related skills in the role, including transforming and analysing data in Excel, customising CRM systems, planning data architectures and conducting statistical analyses. 

To view the full job description and person specification, as well as details on our accessible recruitment process, please view the attached recruitment pack.

Other considerations

• As part of our safeguarding commitment to our clients, we carry out preemployment checks to ensure that successful applicants are suitable to work with adults at risk. These include obtaining references and verifying a candidate’s identity and right to work in the UK.
• Some travel between our different areas of operation (including London, Birmingham and Manchester) will be required. Occasional evening or weekend work may be required. Time off in lieu would be provided in this case.
• We are an equal opportunities employer and welcome applications from all suitably qualified persons regardless of age, disability, gender reassignment, sex, sexual orientation, marriage and civil partnership status, pregnancy and maternity status, race, religion or belief.

How to apply

If you are looking for a role where you can make a real difference, we want to hear from you. To apply, please submit a CV and statement (up to approximately 500 words/1 A4 page) outlining:

• Why you are interested in the role
• What skills you would bring to be successful in this role
• Any experience you would like to highlight
• Any reasonable adjustments you require for the interview process
• Disclosure of disabilities if you wish to do so (as a member of the Disability Confident Scheme, we guarantee an interview to all disabled applicants who meet the minimum criteria for the role)

Please note that applications without a covering letter will not be considered.

Closing date for applications is 11:30pm on Friday 3rd January. Interviews will be held on a rolling basis so please apply as soon as possible to avoid disappointment.

We belong to the Experts by Experience Employment Initiative, which advocates and supports organisations to employ more people from a refugee background. With this in mind, we particularly welcome applicants with experience of seeking asylum and/or a refugee background. 

If you are an expert by experience (a refugee or a migrant with direct, first-hand experience of issues and challenges of the UK asylum or immigration system), you can ask for an independent and confidential support for your job application from the Experts by Experience Employment Network. Please reach out to HR Manager Dani Meier for further details (we are unable to include email addresses in this advert, but you can find contact details on the final page of the attached recruitment pack).

Post Title: Hartlepool Full and Part-Time Tutor

Responsible to: Strategic Partnerships Manager

Salary: £24,960 per annum (pro-rata for part-time)

Holiday entitlement/Pension: Holiday entitlement will be 33 days per annum (pro-rata fro part-time) inclusive of Bank Holidays, Employee Assistance Programme and access to an employee perk-based platform. The Tutor Trust also provides a contributory Government-backed NEST pensions scheme, which is offered to our employees after the qualifying period.

 *Please note this is a fixed-term role until 31st August 2025, with the potential of transition into a permanent position based on performance and organisational needs*

 About Tutor Trust

We’re a proudly Northern charity that believes in equity in education. We do our bit to achieve that by partnering with schools and education providers, to enable their young people to work alongside inspiring and motivating tutors – an opportunity they may not otherwise have. 

We know that our high-quality tuition helps improve young people’s academic attainment, wellbeing, and self-confidence, and supports their personal aspirations. 

Over the past four years, we’ve had an opportunity to reach more young people than we have before through government funding of the National Tutoring Programme. This is now wrapping up and we’re at a pivotal moment, ready to engage new school partners, donors, peers in the sector and the new Labour government.

 Our values

What we stand for and practise in everything we do at Tutor Trust:

We believe in fairness

We are passionate about making a difference

We are inclusive and supportive

We are quality-focused

We are ambitious

We learn

 Benefits of working at Tutor Trust 

· Hybrid work model (2 days in the office for full-time) 

• Competitive leave - 33 days per annum (inclusive of Bank Holidays, pro rata for part-time) 

• Flexible working including Time Off In Lieu (TOIL) 

• Health and Wellbeing (Employee Assistance Programme, 24-hour GP service, mental health support and benefits platform, Perkbox) 

• Enhanced Family and Sick Leave (after a qualifying period). 

• Recognition and Culture (Thanks & Recognition, Highlights, team events) 

• Learning and Development (knowledge sharing, staff-led groups

Job Purpose

The Hartlepool Full-Time and Part-Time Tutor posts are an exciting role with Tutor Trust.  You will plan and deliver tuition to primary/secondary school-aged pupils (from 9-16 years old) across Hartlepool in Maths and English on a 1:4 ratio and complete appropriate paperwork relating to tuition with pupils (register, feedback sheets, etc.) You will liaise with the Strategic Partnership Manager, Hartlepool Programme Coordinator and the quality team. You will also support other tutors as appropriate and be involved in Tutor Trust tutorials and training where required.

If you have solid relevant experience, have the best interests of young people at heart plus a desire to work with an innovative charity, then this could be the role for you. 

 Main Functions

• To plan and deliver tuition to primary/secondary school aged pupils (from 9-16 years old) across Hartlepool in maths and English on a 1:1 to 1:4 ratio.

· To complete appropriate paperwork relating to tuition with pupil (register, feedback sheets, etc.)

· To liaise with the Strategic Partnerships Manager, Hartlepool Programme Coordinator and the Quality Team.

· To undergo any appropriate training throughout the role to enhance the quality and impact of tutoring delivery.

· To support other tutors as appropriate.

· To be involved in Tutor Trust tutorials and training where required.

· Any other duties commensurate with the grade and nature of the post

Person Specification

 Good candidates for this role will be high achievers, with excellent IT and English skills, diplomatic and inter-personal skills, and plenty of initiative.

Skills

· One year of experience of working with children and young people in an educational environment required or QTS.

· Ability to tutor maths and English to a standard desirable.

· Must have achieved a minimum of Grade B/6 at GCSE in Maths and English.

· Understanding of the National Curriculum, GCSE syllabus and have a broad understanding of policy issues and educational best practice relating to improving pupil achievement at Key Stage 2 (and ideally at Key Stage 3 and Key Stage 4).

· The ability to work with children from complex backgrounds and with complex needs.

Attributes

· Bright, enthusiastic, and well-motivated tutor confident in dealing with young people.

· Robust and resilient character with excellent time-management skills.

· Demonstrate a commitment to the goals and ethos behind the Tutor Trust.

· Enthusiasm and ability to contribute to the successful development of the Tutor Trust.

· Access to a full driving licence and car is desirable, but not essential.

APPLICATION INFORMATION

The job is a fixed-term role from 2nd December 2024 – 31st August 2025 with the potential to transition into a permanent position based on performance and organisational needs. The central Tutor Trust team is based in the Manchester office, however this job is a full-time, position with frequent travel required across Hartlepool to deliver tuition.  All reasonable travel expenses on Tutor Trust business will be reimbursed (not including your regular commute from home to the Tutor Trust working space in Hartlepool). 

Closing date for applications: 10th January 2025

Interviews to be held: TBC

Salary: £24,960 per annum & Contributory Pension (Part-time pro-rata)

Start date: ASAP

Candidates are required to complete an application form and supply a cover letter outlining how they meet the requirements of the role. You must also complete the attached Equal Opportunities Monitoring Form.

To apply, please email all documents to the carreers email address found in the attached job description

The Tutor Trust is an Equal Opportunities Employer.

All applicants will be considered for employment without attention to race, colour, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status.

For further information please see our website under Join Us.

All positions at The Tutor Trust are subject to satisfactory references and enhanced DBS check.

The Tutor Trust is committed to safeguarding and promoting the wellbeing of all children, and expects our staff and volunteers to share this commitment.

We are looking to recruit a self-motivated and highly organised person to join a health focused Trust as the Research & Policy Team Administrator on a full time temporary basis for 2-3 months with potential to become permanent. This role offers hybrid working with 3 days per week in their Central London office and 2 days working from home. Starting early – mid January.

Developing effective working relationships within the team will be crucial. You will also work with a range of external and internal stakeholders, including research collaborators and other support staff across the Trust.

You will have prior experience in PA, EA, administrative assistant or a team coordinator role. More importantly, you will possess exceptional attention to detail, problem-solving abilities, and strong interpersonal skills. You’ll need to smoothly manage competing priorities with flexibility, diligence, and a friendly demeanor.

This role presents an exciting chance for someone with these relevant skills to immerse themselves in the realm of public policy and research. If you’re eager to develop your skills and grow in a supportive and dynamic environment, we encourage you to apply.

Work with the Governance Business Partner to provide support to the Chief Executive

• Routine Diary Management: scheduling 1-1/ small group internal and external meetings
• Processing expense claims and completing monthly credit card reconciliation(s)
• Liaising with external event organisers to gather speaker information, format and share PowerPoint presentations and track speaking engagements for relevant reporting
• Assisting with general administrative tasks, including organising digital and physical files, printing relevant resources, greeting visitors on site.

Provide support to the Research & Policy team.

• Administrative support, including:
  • diary management for the Director of Research & Policy
  • ad hoc diary support for the Deputy Director of Research and Deputy Director of Policy
  • booking travel, accommodation, conference registration and visas where required, and filing individual expense claims on behalf of the Research & Policy Team
  • completing monthly credit card reconciliation(s) and obtaining approvals for team expenses where appropriate

At Prospectus we invest in your journey as a candidate and are committed to supporting you with your application. We welcome all candidates to apply, regardless of age, sex/gender, disability, race, religion, sexual orientation, marital status or pregnancy/maternity.

In order to apply please submit your CV in the first instance. Should your experience be suitable, we will arrange for a call to brief you on the role. We are looking forward to connecting with you.